@aws-sdk/client-connect 3.473.0 → 3.475.0

package/dist-types/ts3.4/ConnectClient.d.ts

@@ -661,6 +661,10 @@ import {
   MonitorContactCommandInput,
   MonitorContactCommandOutput,
 } from "./commands/MonitorContactCommand";
+import {
+  PauseContactCommandInput,
+  PauseContactCommandOutput,
+} from "./commands/PauseContactCommand";
 import {
   PutUserStatusCommandInput,
   PutUserStatusCommandOutput,
@@ -673,6 +677,10 @@ import {
   ReplicateInstanceCommandInput,
   ReplicateInstanceCommandOutput,
 } from "./commands/ReplicateInstanceCommand";
+import {
+  ResumeContactCommandInput,
+  ResumeContactCommandOutput,
+} from "./commands/ResumeContactCommand";
 import {
   ResumeContactRecordingCommandInput,
   ResumeContactRecordingCommandOutput,
@@ -769,6 +777,10 @@ import {
   SuspendContactRecordingCommandInput,
   SuspendContactRecordingCommandOutput,
 } from "./commands/SuspendContactRecordingCommand";
+import {
+  TagContactCommandInput,
+  TagContactCommandOutput,
+} from "./commands/TagContactCommand";
 import {
   TagResourceCommandInput,
   TagResourceCommandOutput,
@@ -777,6 +789,10 @@ import {
   TransferContactCommandInput,
   TransferContactCommandOutput,
 } from "./commands/TransferContactCommand";
+import {
+  UntagContactCommandInput,
+  UntagContactCommandOutput,
+} from "./commands/UntagContactCommand";
 import {
   UntagResourceCommandInput,
   UntagResourceCommandOutput,
@@ -1115,9 +1131,11 @@ export type ServiceInputTypes =
   | ListViewVersionsCommandInput
   | ListViewsCommandInput
   | MonitorContactCommandInput
+  | PauseContactCommandInput
   | PutUserStatusCommandInput
   | ReleasePhoneNumberCommandInput
   | ReplicateInstanceCommandInput
+  | ResumeContactCommandInput
   | ResumeContactRecordingCommandInput
   | SearchAvailablePhoneNumbersCommandInput
   | SearchHoursOfOperationsCommandInput
@@ -1142,8 +1160,10 @@ export type ServiceInputTypes =
   | StopContactStreamingCommandInput
   | SubmitContactEvaluationCommandInput
   | SuspendContactRecordingCommandInput
+  | TagContactCommandInput
   | TagResourceCommandInput
   | TransferContactCommandInput
+  | UntagContactCommandInput
   | UntagResourceCommandInput
   | UpdateAgentStatusCommandInput
   | UpdateContactAttributesCommandInput
@@ -1343,9 +1363,11 @@ export type ServiceOutputTypes =
   | ListViewVersionsCommandOutput
   | ListViewsCommandOutput
   | MonitorContactCommandOutput
+  | PauseContactCommandOutput
   | PutUserStatusCommandOutput
   | ReleasePhoneNumberCommandOutput
   | ReplicateInstanceCommandOutput
+  | ResumeContactCommandOutput
   | ResumeContactRecordingCommandOutput
   | SearchAvailablePhoneNumbersCommandOutput
   | SearchHoursOfOperationsCommandOutput
@@ -1370,8 +1392,10 @@ export type ServiceOutputTypes =
   | StopContactStreamingCommandOutput
   | SubmitContactEvaluationCommandOutput
   | SuspendContactRecordingCommandOutput
+  | TagContactCommandOutput
   | TagResourceCommandOutput
   | TransferContactCommandOutput
+  | UntagContactCommandOutput
   | UntagResourceCommandOutput
   | UpdateAgentStatusCommandOutput
   | UpdateContactAttributesCommandOutput

package/dist-types/ts3.4/commands/DescribePromptCommand.d.ts

@@ -11,10 +11,8 @@ import {
   ServiceInputTypes,
   ServiceOutputTypes,
 } from "../ConnectClient";
-import {
-  DescribePromptRequest,
-  DescribePromptResponse,
-} from "../models/models_0";
+import { DescribePromptRequest } from "../models/models_0";
+import { DescribePromptResponse } from "../models/models_1";
 export { __MetadataBearer, $Command };
 export interface DescribePromptCommandInput extends DescribePromptRequest {}
 export interface DescribePromptCommandOutput

package/dist-types/ts3.4/commands/DescribeQueueCommand.d.ts

@@ -14,7 +14,7 @@ import {
 import {
   DescribeQueueRequest,
   DescribeQueueResponse,
-} from "../models/models_0";
+} from "../models/models_1";
 export { __MetadataBearer, $Command };
 export interface DescribeQueueCommandInput extends DescribeQueueRequest {}
 export interface DescribeQueueCommandOutput

package/dist-types/ts3.4/commands/PauseContactCommand.d.ts

@@ -0,0 +1,35 @@
+import { EndpointParameterInstructions } from "@smithy/middleware-endpoint";
+import { Command as $Command } from "@smithy/smithy-client";
+import {
+  Handler,
+  HttpHandlerOptions as __HttpHandlerOptions,
+  MetadataBearer as __MetadataBearer,
+  MiddlewareStack,
+} from "@smithy/types";
+import {
+  ConnectClientResolvedConfig,
+  ServiceInputTypes,
+  ServiceOutputTypes,
+} from "../ConnectClient";
+import { PauseContactRequest, PauseContactResponse } from "../models/models_1";
+export { __MetadataBearer, $Command };
+export interface PauseContactCommandInput extends PauseContactRequest {}
+export interface PauseContactCommandOutput
+  extends PauseContactResponse,
+    __MetadataBearer {}
+export declare class PauseContactCommand extends $Command<
+  PauseContactCommandInput,
+  PauseContactCommandOutput,
+  ConnectClientResolvedConfig
+> {
+  readonly input: PauseContactCommandInput;
+  static getEndpointParameterInstructions(): EndpointParameterInstructions;
+  constructor(input: PauseContactCommandInput);
+  resolveMiddleware(
+    clientStack: MiddlewareStack<ServiceInputTypes, ServiceOutputTypes>,
+    configuration: ConnectClientResolvedConfig,
+    options?: __HttpHandlerOptions
+  ): Handler<PauseContactCommandInput, PauseContactCommandOutput>;
+  private serialize;
+  private deserialize;
+}

package/dist-types/ts3.4/commands/ResumeContactCommand.d.ts

@@ -0,0 +1,38 @@
+import { EndpointParameterInstructions } from "@smithy/middleware-endpoint";
+import { Command as $Command } from "@smithy/smithy-client";
+import {
+  Handler,
+  HttpHandlerOptions as __HttpHandlerOptions,
+  MetadataBearer as __MetadataBearer,
+  MiddlewareStack,
+} from "@smithy/types";
+import {
+  ConnectClientResolvedConfig,
+  ServiceInputTypes,
+  ServiceOutputTypes,
+} from "../ConnectClient";
+import {
+  ResumeContactRequest,
+  ResumeContactResponse,
+} from "../models/models_1";
+export { __MetadataBearer, $Command };
+export interface ResumeContactCommandInput extends ResumeContactRequest {}
+export interface ResumeContactCommandOutput
+  extends ResumeContactResponse,
+    __MetadataBearer {}
+export declare class ResumeContactCommand extends $Command<
+  ResumeContactCommandInput,
+  ResumeContactCommandOutput,
+  ConnectClientResolvedConfig
+> {
+  readonly input: ResumeContactCommandInput;
+  static getEndpointParameterInstructions(): EndpointParameterInstructions;
+  constructor(input: ResumeContactCommandInput);
+  resolveMiddleware(
+    clientStack: MiddlewareStack<ServiceInputTypes, ServiceOutputTypes>,
+    configuration: ConnectClientResolvedConfig,
+    options?: __HttpHandlerOptions
+  ): Handler<ResumeContactCommandInput, ResumeContactCommandOutput>;
+  private serialize;
+  private deserialize;
+}

package/dist-types/ts3.4/commands/SearchUsersCommand.d.ts

@@ -11,8 +11,7 @@ import {
   ServiceInputTypes,
   ServiceOutputTypes,
 } from "../ConnectClient";
-import { SearchUsersResponse } from "../models/models_1";
-import { SearchUsersRequest } from "../models/models_2";
+import { SearchUsersRequest, SearchUsersResponse } from "../models/models_2";
 export { __MetadataBearer, $Command };
 export interface SearchUsersCommandInput extends SearchUsersRequest {}
 export interface SearchUsersCommandOutput

package/dist-types/ts3.4/commands/SearchVocabulariesCommand.d.ts

@@ -14,7 +14,7 @@ import {
 import {
   SearchVocabulariesRequest,
   SearchVocabulariesResponse,
-} from "../models/models_1";
+} from "../models/models_2";
 export { __MetadataBearer, $Command };
 export interface SearchVocabulariesCommandInput
   extends SearchVocabulariesRequest {}

package/dist-types/ts3.4/commands/TagContactCommand.d.ts

@@ -0,0 +1,35 @@
+import { EndpointParameterInstructions } from "@smithy/middleware-endpoint";
+import { Command as $Command } from "@smithy/smithy-client";
+import {
+  Handler,
+  HttpHandlerOptions as __HttpHandlerOptions,
+  MetadataBearer as __MetadataBearer,
+  MiddlewareStack,
+} from "@smithy/types";
+import {
+  ConnectClientResolvedConfig,
+  ServiceInputTypes,
+  ServiceOutputTypes,
+} from "../ConnectClient";
+import { TagContactRequest, TagContactResponse } from "../models/models_2";
+export { __MetadataBearer, $Command };
+export interface TagContactCommandInput extends TagContactRequest {}
+export interface TagContactCommandOutput
+  extends TagContactResponse,
+    __MetadataBearer {}
+export declare class TagContactCommand extends $Command<
+  TagContactCommandInput,
+  TagContactCommandOutput,
+  ConnectClientResolvedConfig
+> {
+  readonly input: TagContactCommandInput;
+  static getEndpointParameterInstructions(): EndpointParameterInstructions;
+  constructor(input: TagContactCommandInput);
+  resolveMiddleware(
+    clientStack: MiddlewareStack<ServiceInputTypes, ServiceOutputTypes>,
+    configuration: ConnectClientResolvedConfig,
+    options?: __HttpHandlerOptions
+  ): Handler<TagContactCommandInput, TagContactCommandOutput>;
+  private serialize;
+  private deserialize;
+}

package/dist-types/ts3.4/commands/UntagContactCommand.d.ts

@@ -0,0 +1,35 @@
+import { EndpointParameterInstructions } from "@smithy/middleware-endpoint";
+import { Command as $Command } from "@smithy/smithy-client";
+import {
+  Handler,
+  HttpHandlerOptions as __HttpHandlerOptions,
+  MetadataBearer as __MetadataBearer,
+  MiddlewareStack,
+} from "@smithy/types";
+import {
+  ConnectClientResolvedConfig,
+  ServiceInputTypes,
+  ServiceOutputTypes,
+} from "../ConnectClient";
+import { UntagContactRequest, UntagContactResponse } from "../models/models_2";
+export { __MetadataBearer, $Command };
+export interface UntagContactCommandInput extends UntagContactRequest {}
+export interface UntagContactCommandOutput
+  extends UntagContactResponse,
+    __MetadataBearer {}
+export declare class UntagContactCommand extends $Command<
+  UntagContactCommandInput,
+  UntagContactCommandOutput,
+  ConnectClientResolvedConfig
+> {
+  readonly input: UntagContactCommandInput;
+  static getEndpointParameterInstructions(): EndpointParameterInstructions;
+  constructor(input: UntagContactCommandInput);
+  resolveMiddleware(
+    clientStack: MiddlewareStack<ServiceInputTypes, ServiceOutputTypes>,
+    configuration: ConnectClientResolvedConfig,
+    options?: __HttpHandlerOptions
+  ): Handler<UntagContactCommandInput, UntagContactCommandOutput>;
+  private serialize;
+  private deserialize;
+}

package/dist-types/ts3.4/commands/index.d.ts

@@ -152,9 +152,11 @@ export * from "./ListUsersCommand";
 export * from "./ListViewVersionsCommand";
 export * from "./ListViewsCommand";
 export * from "./MonitorContactCommand";
+export * from "./PauseContactCommand";
 export * from "./PutUserStatusCommand";
 export * from "./ReleasePhoneNumberCommand";
 export * from "./ReplicateInstanceCommand";
+export * from "./ResumeContactCommand";
 export * from "./ResumeContactRecordingCommand";
 export * from "./SearchAvailablePhoneNumbersCommand";
 export * from "./SearchHoursOfOperationsCommand";
@@ -179,8 +181,10 @@ export * from "./StopContactRecordingCommand";
 export * from "./StopContactStreamingCommand";
 export * from "./SubmitContactEvaluationCommand";
 export * from "./SuspendContactRecordingCommand";
+export * from "./TagContactCommand";
 export * from "./TagResourceCommand";
 export * from "./TransferContactCommand";
+export * from "./UntagContactCommand";
 export * from "./UntagResourceCommand";
 export * from "./UpdateAgentStatusCommand";
 export * from "./UpdateContactAttributesCommand";

package/dist-types/ts3.4/models/models_0.d.ts

@@ -10,9 +10,12 @@ export declare class AccessDeniedException extends __BaseException {
 }
 export declare const ActionType: {
   readonly ASSIGN_CONTACT_CATEGORY: "ASSIGN_CONTACT_CATEGORY";
+  readonly CREATE_CASE: "CREATE_CASE";
   readonly CREATE_TASK: "CREATE_TASK";
+  readonly END_ASSOCIATED_TASKS: "END_ASSOCIATED_TASKS";
   readonly GENERATE_EVENTBRIDGE_EVENT: "GENERATE_EVENTBRIDGE_EVENT";
   readonly SEND_NOTIFICATION: "SEND_NOTIFICATION";
+  readonly UPDATE_CASE: "UPDATE_CASE";
 };
 export type ActionType = (typeof ActionType)[keyof typeof ActionType];
 export interface ActionSummary {
@@ -128,6 +131,7 @@ export interface AgentContactReference {
 export interface AgentInfo {
   Id?: string;
   ConnectedToAgentTimestamp?: Date;
+  AgentPauseDurationInSeconds?: number;
 }
 export declare const AgentStatusState: {
   readonly DISABLED: "DISABLED";
@@ -818,6 +822,7 @@ export declare const IntegrationType: {
 export type IntegrationType =
   (typeof IntegrationType)[keyof typeof IntegrationType];
 export declare const SourceType: {
+  readonly CASES: "CASES";
   readonly SALESFORCE: "SALESFORCE";
   readonly ZENDESK: "ZENDESK";
 };
@@ -970,6 +975,22 @@ export interface CreateRoutingProfileResponse {
   RoutingProfileId?: string;
 }
 export interface AssignContactCategoryActionDefinition {}
+export interface EmptyFieldValue {}
+export interface FieldValueUnion {
+  BooleanValue?: boolean;
+  DoubleValue?: number;
+  EmptyValue?: EmptyFieldValue;
+  StringValue?: string;
+}
+export interface FieldValue {
+  Id: string | undefined;
+  Value: FieldValueUnion | undefined;
+}
+export interface CreateCaseActionDefinition {
+  Fields: FieldValue[] | undefined;
+  TemplateId: string | undefined;
+}
+export interface EndAssociatedTasksActionDefinition {}
 export interface EventBridgeActionDefinition {
   Name: string | undefined;
 }
@@ -1013,12 +1034,18 @@ export interface TaskActionDefinition {
   ContactFlowId: string | undefined;
   References?: Record<string, Reference>;
 }
+export interface UpdateCaseActionDefinition {
+  Fields: FieldValue[] | undefined;
+}
 export interface RuleAction {
   ActionType: ActionType | undefined;
   TaskAction?: TaskActionDefinition;
   EventBridgeAction?: EventBridgeActionDefinition;
   AssignContactCategoryAction?: AssignContactCategoryActionDefinition;
   SendNotificationAction?: SendNotificationActionDefinition;
+  CreateCaseAction?: CreateCaseActionDefinition;
+  UpdateCaseAction?: UpdateCaseActionDefinition;
+  EndAssociatedTasksAction?: EndAssociatedTasksActionDefinition;
 }
 export declare const RulePublishStatus: {
   readonly DRAFT: "DRAFT";
@@ -1027,6 +1054,8 @@ export declare const RulePublishStatus: {
 export type RulePublishStatus =
   (typeof RulePublishStatus)[keyof typeof RulePublishStatus];
 export declare const EventSourceName: {
+  readonly OnCaseCreate: "OnCaseCreate";
+  readonly OnCaseUpdate: "OnCaseUpdate";
   readonly OnContactEvaluationSubmit: "OnContactEvaluationSubmit";
   readonly OnMetricDataUpdate: "OnMetricDataUpdate";
   readonly OnPostCallAnalysisAvailable: "OnPostCallAnalysisAvailable";
@@ -1486,9 +1515,14 @@ export interface Contact {
   InitiationTimestamp?: Date;
   DisconnectTimestamp?: Date;
   LastUpdateTimestamp?: Date;
+  LastPausedTimestamp?: Date;
+  LastResumedTimestamp?: Date;
+  TotalPauseCount?: number;
+  TotalPauseDurationInSeconds?: number;
   ScheduledTimestamp?: Date;
   RelatedContactId?: string;
   WisdomInfo?: WisdomInfo;
+  Tags?: Record<string, string>;
 }
 export interface DescribeContactResponse {
   Contact?: Contact;
@@ -2012,43 +2046,6 @@ export interface DescribePromptRequest {
   InstanceId: string | undefined;
   PromptId: string | undefined;
 }
-export interface Prompt {
-  PromptARN?: string;
-  PromptId?: string;
-  Name?: string;
-  Description?: string;
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
-}
-export interface DescribePromptResponse {
-  Prompt?: Prompt;
-}
-export interface DescribeQueueRequest {
-  InstanceId: string | undefined;
-  QueueId: string | undefined;
-}
-export declare const QueueStatus: {
-  readonly DISABLED: "DISABLED";
-  readonly ENABLED: "ENABLED";
-};
-export type QueueStatus = (typeof QueueStatus)[keyof typeof QueueStatus];
-export interface Queue {
-  Name?: string;
-  QueueArn?: string;
-  QueueId?: string;
-  Description?: string;
-  OutboundCallerConfig?: OutboundCallerConfig;
-  HoursOfOperationId?: string;
-  MaxContacts?: number;
-  Status?: QueueStatus;
-  Tags?: Record<string, string>;
-  LastModifiedTime?: Date;
-  LastModifiedRegion?: string;
-}
-export interface DescribeQueueResponse {
-  Queue?: Queue;
-}
 export declare const CreateInstanceRequestFilterSensitiveLog: (
   obj: CreateInstanceRequest
 ) => any;

package/dist-types/ts3.4/models/models_1.d.ts

@@ -34,11 +34,10 @@ import {
   ListFlowAssociationResourceType,
   MediaConcurrency,
   MonitorCapability,
+  OutboundCallerConfig,
   ParticipantRole,
   PhoneNumberCountryCode,
   PhoneNumberType,
-  Prompt,
-  Queue,
   QueueReference,
   QuickConnectConfig,
   QuickConnectType,
@@ -61,6 +60,43 @@ import {
   VocabularyLanguageCode,
   VocabularyState,
 } from "./models_0";
+export interface Prompt {
+  PromptARN?: string;
+  PromptId?: string;
+  Name?: string;
+  Description?: string;
+  Tags?: Record<string, string>;
+  LastModifiedTime?: Date;
+  LastModifiedRegion?: string;
+}
+export interface DescribePromptResponse {
+  Prompt?: Prompt;
+}
+export interface DescribeQueueRequest {
+  InstanceId: string | undefined;
+  QueueId: string | undefined;
+}
+export declare const QueueStatus: {
+  readonly DISABLED: "DISABLED";
+  readonly ENABLED: "ENABLED";
+};
+export type QueueStatus = (typeof QueueStatus)[keyof typeof QueueStatus];
+export interface Queue {
+  Name?: string;
+  QueueArn?: string;
+  QueueId?: string;
+  Description?: string;
+  OutboundCallerConfig?: OutboundCallerConfig;
+  HoursOfOperationId?: string;
+  MaxContacts?: number;
+  Status?: QueueStatus;
+  Tags?: Record<string, string>;
+  LastModifiedTime?: Date;
+  LastModifiedRegion?: string;
+}
+export interface DescribeQueueResponse {
+  Queue?: Queue;
+}
 export interface DescribeQuickConnectRequest {
   InstanceId: string | undefined;
   QuickConnectId: string | undefined;
@@ -1660,6 +1696,18 @@ export interface MonitorContactResponse {
   ContactId?: string;
   ContactArn?: string;
 }
+export declare class ConflictException extends __BaseException {
+  readonly name: "ConflictException";
+  readonly $fault: "client";
+  Message?: string;
+  constructor(opts: __ExceptionOptionType<ConflictException, __BaseException>);
+}
+export interface PauseContactRequest {
+  ContactId: string | undefined;
+  InstanceId: string | undefined;
+  ContactFlowId?: string;
+}
+export interface PauseContactResponse {}
 export interface PutUserStatusRequest {
   UserId: string | undefined;
   InstanceId: string | undefined;
@@ -1680,6 +1728,12 @@ export interface ReplicateInstanceResponse {
   Id?: string;
   Arn?: string;
 }
+export interface ResumeContactRequest {
+  ContactId: string | undefined;
+  InstanceId: string | undefined;
+  ContactFlowId?: string;
+}
+export interface ResumeContactResponse {}
 export interface ResumeContactRecordingRequest {
   InstanceId: string | undefined;
   ContactId: string | undefined;
@@ -1824,69 +1878,6 @@ export declare const HierarchyGroupMatchType: {
 };
 export type HierarchyGroupMatchType =
   (typeof HierarchyGroupMatchType)[keyof typeof HierarchyGroupMatchType];
-export interface HierarchyGroupCondition {
-  Value?: string;
-  HierarchyGroupMatchType?: HierarchyGroupMatchType;
-}
-export interface UserSearchFilter {
-  TagFilter?: ControlPlaneTagFilter;
-}
-export interface UserIdentityInfoLite {
-  FirstName?: string;
-  LastName?: string;
-}
-export interface UserSearchSummary {
-  Arn?: string;
-  DirectoryUserId?: string;
-  HierarchyGroupId?: string;
-  Id?: string;
-  IdentityInfo?: UserIdentityInfoLite;
-  PhoneConfig?: UserPhoneConfig;
-  RoutingProfileId?: string;
-  SecurityProfileIds?: string[];
-  Tags?: Record<string, string>;
-  Username?: string;
-}
-export interface SearchUsersResponse {
-  Users?: UserSearchSummary[];
-  NextToken?: string;
-  ApproximateTotalCount?: number;
-}
-export interface SearchVocabulariesRequest {
-  InstanceId: string | undefined;
-  MaxResults?: number;
-  NextToken?: string;
-  State?: VocabularyState;
-  NameStartsWith?: string;
-  LanguageCode?: VocabularyLanguageCode;
-}
-export interface VocabularySummary {
-  Name: string | undefined;
-  Id: string | undefined;
-  Arn: string | undefined;
-  LanguageCode: VocabularyLanguageCode | undefined;
-  State: VocabularyState | undefined;
-  LastModifiedTime: Date | undefined;
-  FailureReason?: string;
-}
-export interface SearchVocabulariesResponse {
-  VocabularySummaryList?: VocabularySummary[];
-  NextToken?: string;
-}
-export declare const ChatEventType: {
-  readonly DISCONNECT: "DISCONNECT";
-  readonly EVENT: "EVENT";
-  readonly MESSAGE: "MESSAGE";
-};
-export type ChatEventType = (typeof ChatEventType)[keyof typeof ChatEventType];
-export interface ChatEvent {
-  Type: ChatEventType | undefined;
-  ContentType?: string;
-  Content?: string;
-}
-export interface ParticipantDetails {
-  DisplayName: string | undefined;
-}
 export declare const DescribeViewResponseFilterSensitiveLog: (
   obj: DescribeViewResponse
 ) => any;