@aws-sdk/client-connect 3.458.0 → 3.461.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +104 -0
- package/dist-cjs/Connect.js +26 -0
- package/dist-cjs/commands/AssociateAnalyticsDataSetCommand.js +51 -0
- package/dist-cjs/commands/AssociateFlowCommand.js +51 -0
- package/dist-cjs/commands/BatchAssociateAnalyticsDataSetCommand.js +51 -0
- package/dist-cjs/commands/BatchDisassociateAnalyticsDataSetCommand.js +51 -0
- package/dist-cjs/commands/DisassociateAnalyticsDataSetCommand.js +51 -0
- package/dist-cjs/commands/DisassociateFlowCommand.js +51 -0
- package/dist-cjs/commands/GetFlowAssociationCommand.js +51 -0
- package/dist-cjs/commands/ImportPhoneNumberCommand.js +51 -0
- package/dist-cjs/commands/ListAnalyticsDataAssociationsCommand.js +51 -0
- package/dist-cjs/commands/ListFlowAssociationsCommand.js +51 -0
- package/dist-cjs/commands/ListRealtimeContactAnalysisSegmentsV2Command.js +51 -0
- package/dist-cjs/commands/SendChatIntegrationEventCommand.js +51 -0
- package/dist-cjs/commands/StartWebRTCContactCommand.js +52 -0
- package/dist-cjs/commands/index.js +13 -0
- package/dist-cjs/models/models_0.js +11 -10
- package/dist-cjs/models/models_1.js +81 -51
- package/dist-cjs/models/models_2.js +72 -1
- package/dist-cjs/pagination/ListFlowAssociationsPaginator.js +29 -0
- package/dist-cjs/pagination/ListRealtimeContactAnalysisSegmentsV2Paginator.js +29 -0
- package/dist-cjs/pagination/index.js +2 -0
- package/dist-cjs/protocols/Aws_restJson1.js +1056 -31
- package/dist-es/Connect.js +26 -0
- package/dist-es/commands/AssociateAnalyticsDataSetCommand.js +47 -0
- package/dist-es/commands/AssociateFlowCommand.js +47 -0
- package/dist-es/commands/BatchAssociateAnalyticsDataSetCommand.js +47 -0
- package/dist-es/commands/BatchDisassociateAnalyticsDataSetCommand.js +47 -0
- package/dist-es/commands/DisassociateAnalyticsDataSetCommand.js +47 -0
- package/dist-es/commands/DisassociateFlowCommand.js +47 -0
- package/dist-es/commands/GetFlowAssociationCommand.js +47 -0
- package/dist-es/commands/ImportPhoneNumberCommand.js +47 -0
- package/dist-es/commands/ListAnalyticsDataAssociationsCommand.js +47 -0
- package/dist-es/commands/ListFlowAssociationsCommand.js +47 -0
- package/dist-es/commands/ListRealtimeContactAnalysisSegmentsV2Command.js +47 -0
- package/dist-es/commands/SendChatIntegrationEventCommand.js +47 -0
- package/dist-es/commands/StartWebRTCContactCommand.js +48 -0
- package/dist-es/commands/index.js +13 -0
- package/dist-es/models/models_0.js +9 -8
- package/dist-es/models/models_1.js +79 -47
- package/dist-es/models/models_2.js +65 -0
- package/dist-es/pagination/ListFlowAssociationsPaginator.js +25 -0
- package/dist-es/pagination/ListRealtimeContactAnalysisSegmentsV2Paginator.js +25 -0
- package/dist-es/pagination/index.js +2 -0
- package/dist-es/protocols/Aws_restJson1.js +1019 -21
- package/dist-types/Connect.d.ts +91 -0
- package/dist-types/ConnectClient.d.ts +15 -2
- package/dist-types/commands/AssociateAnalyticsDataSetCommand.d.ts +95 -0
- package/dist-types/commands/AssociateFlowCommand.d.ts +92 -0
- package/dist-types/commands/BatchAssociateAnalyticsDataSetCommand.d.ts +107 -0
- package/dist-types/commands/BatchDisassociateAnalyticsDataSetCommand.d.ts +102 -0
- package/dist-types/commands/CreateRuleCommand.d.ts +1 -1
- package/dist-types/commands/CreateUserCommand.d.ts +1 -3
- package/dist-types/commands/DescribePhoneNumberCommand.d.ts +2 -1
- package/dist-types/commands/DescribeQuickConnectCommand.d.ts +1 -1
- package/dist-types/commands/DescribeRoutingProfileCommand.d.ts +1 -1
- package/dist-types/commands/DescribeRuleCommand.d.ts +2 -2
- package/dist-types/commands/DescribeSecurityProfileCommand.d.ts +1 -1
- package/dist-types/commands/DescribeTrafficDistributionGroupCommand.d.ts +1 -2
- package/dist-types/commands/DescribeUserCommand.d.ts +1 -1
- package/dist-types/commands/DisassociateAnalyticsDataSetCommand.d.ts +89 -0
- package/dist-types/commands/DisassociateFlowCommand.d.ts +91 -0
- package/dist-types/commands/GetFlowAssociationCommand.d.ts +95 -0
- package/dist-types/commands/ImportPhoneNumberCommand.d.ts +100 -0
- package/dist-types/commands/ListAnalyticsDataAssociationsCommand.d.ts +101 -0
- package/dist-types/commands/ListFlowAssociationsCommand.d.ts +101 -0
- package/dist-types/commands/ListPhoneNumbersCommand.d.ts +2 -2
- package/dist-types/commands/ListPhoneNumbersV2Command.d.ts +4 -2
- package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +185 -0
- package/dist-types/commands/ListRulesCommand.d.ts +2 -2
- package/dist-types/commands/ReleasePhoneNumberCommand.d.ts +1 -1
- package/dist-types/commands/SearchAvailablePhoneNumbersCommand.d.ts +2 -2
- package/dist-types/commands/SendChatIntegrationEventCommand.d.ts +125 -0
- package/dist-types/commands/StartChatContactCommand.d.ts +1 -1
- package/dist-types/commands/StartContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/StartContactRecordingCommand.d.ts +1 -1
- package/dist-types/commands/StartContactStreamingCommand.d.ts +1 -1
- package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
- package/dist-types/commands/StartTaskContactCommand.d.ts +1 -1
- package/dist-types/commands/StartWebRTCContactCommand.d.ts +137 -0
- package/dist-types/commands/StopContactCommand.d.ts +1 -1
- package/dist-types/commands/StopContactRecordingCommand.d.ts +1 -1
- package/dist-types/commands/StopContactStreamingCommand.d.ts +1 -1
- package/dist-types/commands/SubmitContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/SuspendContactRecordingCommand.d.ts +1 -1
- package/dist-types/commands/TagResourceCommand.d.ts +1 -1
- package/dist-types/commands/TransferContactCommand.d.ts +1 -1
- package/dist-types/commands/UntagResourceCommand.d.ts +1 -1
- package/dist-types/commands/UpdateAgentStatusCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactAttributesCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactEvaluationCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -2
- package/dist-types/commands/index.d.ts +13 -0
- package/dist-types/models/models_0.d.ts +271 -381
- package/dist-types/models/models_1.d.ts +3355 -3077
- package/dist-types/models/models_2.d.ts +1427 -2
- package/dist-types/pagination/ListFlowAssociationsPaginator.d.ts +7 -0
- package/dist-types/pagination/ListRealtimeContactAnalysisSegmentsV2Paginator.d.ts +7 -0
- package/dist-types/pagination/index.d.ts +2 -0
- package/dist-types/protocols/Aws_restJson1.d.ts +117 -0
- package/dist-types/ts3.4/Connect.d.ts +233 -0
- package/dist-types/ts3.4/ConnectClient.d.ts +78 -0
- package/dist-types/ts3.4/commands/AssociateAnalyticsDataSetCommand.d.ts +42 -0
- package/dist-types/ts3.4/commands/AssociateFlowCommand.d.ts +38 -0
- package/dist-types/ts3.4/commands/BatchAssociateAnalyticsDataSetCommand.d.ts +42 -0
- package/dist-types/ts3.4/commands/BatchDisassociateAnalyticsDataSetCommand.d.ts +42 -0
- package/dist-types/ts3.4/commands/DescribeQuickConnectCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeRoutingProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeRuleCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeSecurityProfileCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DescribeTrafficDistributionGroupCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/DisassociateAnalyticsDataSetCommand.d.ts +38 -0
- package/dist-types/ts3.4/commands/DisassociateFlowCommand.d.ts +38 -0
- package/dist-types/ts3.4/commands/GetFlowAssociationCommand.d.ts +39 -0
- package/dist-types/ts3.4/commands/ImportPhoneNumberCommand.d.ts +39 -0
- package/dist-types/ts3.4/commands/ListAnalyticsDataAssociationsCommand.d.ts +42 -0
- package/dist-types/ts3.4/commands/ListFlowAssociationsCommand.d.ts +42 -0
- package/dist-types/ts3.4/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +42 -0
- package/dist-types/ts3.4/commands/SendChatIntegrationEventCommand.d.ts +42 -0
- package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartContactRecordingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartContactStreamingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartTaskContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StartWebRTCContactCommand.d.ts +39 -0
- package/dist-types/ts3.4/commands/StopContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactRecordingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/StopContactStreamingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SubmitContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/SuspendContactRecordingCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TagResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/TransferContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UntagResourceCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateAgentStatusCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactAttributesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactEvaluationCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowContentCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdateContactFlowModuleContentCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/index.d.ts +13 -0
- package/dist-types/ts3.4/models/models_0.d.ts +69 -94
- package/dist-types/ts3.4/models/models_1.d.ts +388 -256
- package/dist-types/ts3.4/models/models_2.d.ts +334 -0
- package/dist-types/ts3.4/pagination/ListFlowAssociationsPaginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/ListRealtimeContactAnalysisSegmentsV2Paginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/index.d.ts +2 -0
- package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +156 -0
- package/package.json +12 -12
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import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
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import {
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ActionSummary,
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AgentAvailabilityTimer,
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AgentConfig,
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AgentContactReference,
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AgentStatusReference,
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AgentStatusState,
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AgentStatusSummary,
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AgentStatusType,
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AnalyticsDataAssociationResult,
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Application,
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Attribute,
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Channel,
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ContactState,
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DirectoryType,
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Distribution,
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EvaluationAnswerData,
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EvaluationFormVersionStatus,
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EvaluationNote,
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EvaluationScore,
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EvaluationStatus,
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EventSourceName,
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FlowAssociationResourceType,
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FlowAssociationSummary,
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export interface DescribeQuickConnectRequest {
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export interface DescribeQuickConnectResponse {
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export interface SecurityProfile {
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export interface DescribeTrafficDistributionGroupRequest {
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export declare const TrafficDistributionGroupStatus: {
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readonly CREATION_IN_PROGRESS: "CREATION_IN_PROGRESS";
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readonly DELETION_FAILED: "DELETION_FAILED";
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AssociationId: string | undefined;
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opts: __ExceptionOptionType<UserNotFoundException, __BaseException>
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);
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}
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export interface GetFlowAssociationRequest {
|
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|
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InstanceId: string | undefined;
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ResourceId: string | undefined;
|
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|
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ResourceType: FlowAssociationResourceType | undefined;
|
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}
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export interface GetFlowAssociationResponse {
|
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ResourceId?: string;
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FlowId?: string;
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ResourceType?: FlowAssociationResourceType;
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}
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export declare const HistoricalMetricName: {
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|
readonly ABANDON_TIME: "ABANDON_TIME";
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|
readonly AFTER_CONTACT_WORK_TIME: "AFTER_CONTACT_WORK_TIME";
|
|
@@ -559,6 +674,17 @@ export interface GetTrafficDistributionResponse {
|
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|
SignInConfig?: SignInConfig;
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|
AgentConfig?: AgentConfig;
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|
}
|
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|
+
export interface ImportPhoneNumberRequest {
|
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|
+
InstanceId: string | undefined;
|
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|
+
SourcePhoneNumberArn: string | undefined;
|
|
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|
+
PhoneNumberDescription?: string;
|
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|
+
Tags?: Record<string, string>;
|
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|
+
ClientToken?: string;
|
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|
+
}
|
|
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|
+
export interface ImportPhoneNumberResponse {
|
|
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|
+
PhoneNumberId?: string;
|
|
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|
+
PhoneNumberArn?: string;
|
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|
+
}
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|
export interface ListAgentStatusRequest {
|
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|
InstanceId: string | undefined;
|
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|
NextToken?: string;
|
|
@@ -569,6 +695,16 @@ export interface ListAgentStatusResponse {
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|
NextToken?: string;
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|
AgentStatusSummaryList?: AgentStatusSummary[];
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}
|
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|
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export interface ListAnalyticsDataAssociationsRequest {
|
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|
+
InstanceId: string | undefined;
|
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|
+
DataSetId?: string;
|
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|
+
NextToken?: string;
|
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|
+
MaxResults?: number;
|
|
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|
+
}
|
|
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|
+
export interface ListAnalyticsDataAssociationsResponse {
|
|
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|
+
Results?: AnalyticsDataAssociationResult[];
|
|
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|
+
NextToken?: string;
|
|
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|
+
}
|
|
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|
export interface ListApprovedOriginsRequest {
|
|
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|
InstanceId: string | undefined;
|
|
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|
NextToken?: string;
|
|
@@ -833,6 +969,16 @@ export interface ListEvaluationFormVersionsResponse {
|
|
|
833
969
|
EvaluationFormVersionSummaryList: EvaluationFormVersionSummary[] | undefined;
|
|
834
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|
NextToken?: string;
|
|
835
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|
}
|
|
972
|
+
export interface ListFlowAssociationsRequest {
|
|
973
|
+
InstanceId: string | undefined;
|
|
974
|
+
ResourceType?: ListFlowAssociationResourceType;
|
|
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|
+
NextToken?: string;
|
|
976
|
+
MaxResults?: number;
|
|
977
|
+
}
|
|
978
|
+
export interface ListFlowAssociationsResponse {
|
|
979
|
+
FlowAssociationSummaryList?: FlowAssociationSummary[];
|
|
980
|
+
NextToken?: string;
|
|
981
|
+
}
|
|
836
982
|
export interface ListHoursOfOperationsRequest {
|
|
837
983
|
InstanceId: string | undefined;
|
|
838
984
|
NextToken?: string;
|
|
@@ -962,6 +1108,8 @@ export interface ListPhoneNumbersSummary {
|
|
|
962
1108
|
PhoneNumberType?: PhoneNumberType;
|
|
963
1109
|
TargetArn?: string;
|
|
964
1110
|
InstanceId?: string;
|
|
1111
|
+
PhoneNumberDescription?: string;
|
|
1112
|
+
SourcePhoneNumberArn?: string;
|
|
965
1113
|
}
|
|
966
1114
|
export interface ListPhoneNumbersV2Response {
|
|
967
1115
|
NextToken?: string;
|
|
@@ -1036,6 +1184,228 @@ export interface ListQuickConnectsResponse {
|
|
|
1036
1184
|
QuickConnectSummaryList?: QuickConnectSummary[];
|
|
1037
1185
|
NextToken?: string;
|
|
1038
1186
|
}
|
|
1187
|
+
export declare const RealTimeContactAnalysisOutputType: {
|
|
1188
|
+
readonly Raw: "Raw";
|
|
1189
|
+
readonly Redacted: "Redacted";
|
|
1190
|
+
};
|
|
1191
|
+
export type RealTimeContactAnalysisOutputType =
|
|
1192
|
+
(typeof RealTimeContactAnalysisOutputType)[keyof typeof RealTimeContactAnalysisOutputType];
|
|
1193
|
+
export declare const RealTimeContactAnalysisSegmentType: {
|
|
1194
|
+
readonly Attachments: "Attachments";
|
|
1195
|
+
readonly Categories: "Categories";
|
|
1196
|
+
readonly Event: "Event";
|
|
1197
|
+
readonly Issues: "Issues";
|
|
1198
|
+
readonly Transcript: "Transcript";
|
|
1199
|
+
};
|
|
1200
|
+
export type RealTimeContactAnalysisSegmentType =
|
|
1201
|
+
(typeof RealTimeContactAnalysisSegmentType)[keyof typeof RealTimeContactAnalysisSegmentType];
|
|
1202
|
+
export interface ListRealtimeContactAnalysisSegmentsV2Request {
|
|
1203
|
+
InstanceId: string | undefined;
|
|
1204
|
+
ContactId: string | undefined;
|
|
1205
|
+
MaxResults?: number;
|
|
1206
|
+
NextToken?: string;
|
|
1207
|
+
OutputType: RealTimeContactAnalysisOutputType | undefined;
|
|
1208
|
+
SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
|
|
1209
|
+
}
|
|
1210
|
+
export declare const RealTimeContactAnalysisSupportedChannel: {
|
|
1211
|
+
readonly CHAT: "CHAT";
|
|
1212
|
+
readonly VOICE: "VOICE";
|
|
1213
|
+
};
|
|
1214
|
+
export type RealTimeContactAnalysisSupportedChannel =
|
|
1215
|
+
(typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
|
|
1216
|
+
export declare const ArtifactStatus: {
|
|
1217
|
+
readonly APPROVED: "APPROVED";
|
|
1218
|
+
readonly IN_PROGRESS: "IN_PROGRESS";
|
|
1219
|
+
readonly REJECTED: "REJECTED";
|
|
1220
|
+
};
|
|
1221
|
+
export type ArtifactStatus =
|
|
1222
|
+
(typeof ArtifactStatus)[keyof typeof ArtifactStatus];
|
|
1223
|
+
export interface RealTimeContactAnalysisAttachment {
|
|
1224
|
+
AttachmentName: string | undefined;
|
|
1225
|
+
ContentType?: string;
|
|
1226
|
+
AttachmentId: string | undefined;
|
|
1227
|
+
Status?: ArtifactStatus;
|
|
1228
|
+
}
|
|
1229
|
+
export type RealTimeContactAnalysisTimeData =
|
|
1230
|
+
| RealTimeContactAnalysisTimeData.AbsoluteTimeMember
|
|
1231
|
+
| RealTimeContactAnalysisTimeData.$UnknownMember;
|
|
1232
|
+
export declare namespace RealTimeContactAnalysisTimeData {
|
|
1233
|
+
interface AbsoluteTimeMember {
|
|
1234
|
+
AbsoluteTime: Date;
|
|
1235
|
+
$unknown?: never;
|
|
1236
|
+
}
|
|
1237
|
+
interface $UnknownMember {
|
|
1238
|
+
AbsoluteTime?: never;
|
|
1239
|
+
$unknown: [string, any];
|
|
1240
|
+
}
|
|
1241
|
+
interface Visitor<T> {
|
|
1242
|
+
AbsoluteTime: (value: Date) => T;
|
|
1243
|
+
_: (name: string, value: any) => T;
|
|
1244
|
+
}
|
|
1245
|
+
const visit: <T>(
|
|
1246
|
+
value: RealTimeContactAnalysisTimeData,
|
|
1247
|
+
visitor: Visitor<T>
|
|
1248
|
+
) => T;
|
|
1249
|
+
}
|
|
1250
|
+
export interface RealTimeContactAnalysisSegmentAttachments {
|
|
1251
|
+
Id: string | undefined;
|
|
1252
|
+
ParticipantId: string | undefined;
|
|
1253
|
+
ParticipantRole: ParticipantRole | undefined;
|
|
1254
|
+
DisplayName?: string;
|
|
1255
|
+
Attachments: RealTimeContactAnalysisAttachment[] | undefined;
|
|
1256
|
+
Time: RealTimeContactAnalysisTimeData | undefined;
|
|
1257
|
+
}
|
|
1258
|
+
export interface RealTimeContactAnalysisCharacterInterval {
|
|
1259
|
+
BeginOffsetChar: number | undefined;
|
|
1260
|
+
EndOffsetChar: number | undefined;
|
|
1261
|
+
}
|
|
1262
|
+
export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
|
|
1263
|
+
Id: string | undefined;
|
|
1264
|
+
CharacterOffsets?: RealTimeContactAnalysisCharacterInterval;
|
|
1265
|
+
}
|
|
1266
|
+
export interface RealTimeContactAnalysisPointOfInterest {
|
|
1267
|
+
TranscriptItems?: RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[];
|
|
1268
|
+
}
|
|
1269
|
+
export interface RealTimeContactAnalysisCategoryDetails {
|
|
1270
|
+
PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
|
|
1271
|
+
}
|
|
1272
|
+
export interface RealTimeContactAnalysisSegmentCategories {
|
|
1273
|
+
MatchedDetails:
|
|
1274
|
+
| Record<string, RealTimeContactAnalysisCategoryDetails>
|
|
1275
|
+
| undefined;
|
|
1276
|
+
}
|
|
1277
|
+
export interface RealTimeContactAnalysisSegmentEvent {
|
|
1278
|
+
Id: string | undefined;
|
|
1279
|
+
ParticipantId?: string;
|
|
1280
|
+
ParticipantRole?: ParticipantRole;
|
|
1281
|
+
DisplayName?: string;
|
|
1282
|
+
EventType: string | undefined;
|
|
1283
|
+
Time: RealTimeContactAnalysisTimeData | undefined;
|
|
1284
|
+
}
|
|
1285
|
+
export interface RealTimeContactAnalysisTranscriptItemWithContent {
|
|
1286
|
+
Content?: string;
|
|
1287
|
+
Id: string | undefined;
|
|
1288
|
+
CharacterOffsets?: RealTimeContactAnalysisCharacterInterval;
|
|
1289
|
+
}
|
|
1290
|
+
export interface RealTimeContactAnalysisIssueDetected {
|
|
1291
|
+
TranscriptItems:
|
|
1292
|
+
| RealTimeContactAnalysisTranscriptItemWithContent[]
|
|
1293
|
+
| undefined;
|
|
1294
|
+
}
|
|
1295
|
+
export interface RealTimeContactAnalysisSegmentIssues {
|
|
1296
|
+
IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
|
|
1297
|
+
}
|
|
1298
|
+
export interface RealTimeContactAnalysisTranscriptItemRedaction {
|
|
1299
|
+
CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[];
|
|
1300
|
+
}
|
|
1301
|
+
export declare const RealTimeContactAnalysisSentimentLabel: {
|
|
1302
|
+
readonly NEGATIVE: "NEGATIVE";
|
|
1303
|
+
readonly NEUTRAL: "NEUTRAL";
|
|
1304
|
+
readonly POSITIVE: "POSITIVE";
|
|
1305
|
+
};
|
|
1306
|
+
export type RealTimeContactAnalysisSentimentLabel =
|
|
1307
|
+
(typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
|
|
1308
|
+
export interface RealTimeContactAnalysisSegmentTranscript {
|
|
1309
|
+
Id: string | undefined;
|
|
1310
|
+
ParticipantId: string | undefined;
|
|
1311
|
+
ParticipantRole: ParticipantRole | undefined;
|
|
1312
|
+
DisplayName?: string;
|
|
1313
|
+
Content: string | undefined;
|
|
1314
|
+
ContentType?: string;
|
|
1315
|
+
Time: RealTimeContactAnalysisTimeData | undefined;
|
|
1316
|
+
Redaction?: RealTimeContactAnalysisTranscriptItemRedaction;
|
|
1317
|
+
Sentiment?: RealTimeContactAnalysisSentimentLabel;
|
|
1318
|
+
}
|
|
1319
|
+
export type RealtimeContactAnalysisSegment =
|
|
1320
|
+
| RealtimeContactAnalysisSegment.AttachmentsMember
|
|
1321
|
+
| RealtimeContactAnalysisSegment.CategoriesMember
|
|
1322
|
+
| RealtimeContactAnalysisSegment.EventMember
|
|
1323
|
+
| RealtimeContactAnalysisSegment.IssuesMember
|
|
1324
|
+
| RealtimeContactAnalysisSegment.TranscriptMember
|
|
1325
|
+
| RealtimeContactAnalysisSegment.$UnknownMember;
|
|
1326
|
+
export declare namespace RealtimeContactAnalysisSegment {
|
|
1327
|
+
interface TranscriptMember {
|
|
1328
|
+
Transcript: RealTimeContactAnalysisSegmentTranscript;
|
|
1329
|
+
Categories?: never;
|
|
1330
|
+
Issues?: never;
|
|
1331
|
+
Event?: never;
|
|
1332
|
+
Attachments?: never;
|
|
1333
|
+
$unknown?: never;
|
|
1334
|
+
}
|
|
1335
|
+
interface CategoriesMember {
|
|
1336
|
+
Transcript?: never;
|
|
1337
|
+
Categories: RealTimeContactAnalysisSegmentCategories;
|
|
1338
|
+
Issues?: never;
|
|
1339
|
+
Event?: never;
|
|
1340
|
+
Attachments?: never;
|
|
1341
|
+
$unknown?: never;
|
|
1342
|
+
}
|
|
1343
|
+
interface IssuesMember {
|
|
1344
|
+
Transcript?: never;
|
|
1345
|
+
Categories?: never;
|
|
1346
|
+
Issues: RealTimeContactAnalysisSegmentIssues;
|
|
1347
|
+
Event?: never;
|
|
1348
|
+
Attachments?: never;
|
|
1349
|
+
$unknown?: never;
|
|
1350
|
+
}
|
|
1351
|
+
interface EventMember {
|
|
1352
|
+
Transcript?: never;
|
|
1353
|
+
Categories?: never;
|
|
1354
|
+
Issues?: never;
|
|
1355
|
+
Event: RealTimeContactAnalysisSegmentEvent;
|
|
1356
|
+
Attachments?: never;
|
|
1357
|
+
$unknown?: never;
|
|
1358
|
+
}
|
|
1359
|
+
interface AttachmentsMember {
|
|
1360
|
+
Transcript?: never;
|
|
1361
|
+
Categories?: never;
|
|
1362
|
+
Issues?: never;
|
|
1363
|
+
Event?: never;
|
|
1364
|
+
Attachments: RealTimeContactAnalysisSegmentAttachments;
|
|
1365
|
+
$unknown?: never;
|
|
1366
|
+
}
|
|
1367
|
+
interface $UnknownMember {
|
|
1368
|
+
Transcript?: never;
|
|
1369
|
+
Categories?: never;
|
|
1370
|
+
Issues?: never;
|
|
1371
|
+
Event?: never;
|
|
1372
|
+
Attachments?: never;
|
|
1373
|
+
$unknown: [string, any];
|
|
1374
|
+
}
|
|
1375
|
+
interface Visitor<T> {
|
|
1376
|
+
Transcript: (value: RealTimeContactAnalysisSegmentTranscript) => T;
|
|
1377
|
+
Categories: (value: RealTimeContactAnalysisSegmentCategories) => T;
|
|
1378
|
+
Issues: (value: RealTimeContactAnalysisSegmentIssues) => T;
|
|
1379
|
+
Event: (value: RealTimeContactAnalysisSegmentEvent) => T;
|
|
1380
|
+
Attachments: (value: RealTimeContactAnalysisSegmentAttachments) => T;
|
|
1381
|
+
_: (name: string, value: any) => T;
|
|
1382
|
+
}
|
|
1383
|
+
const visit: <T>(
|
|
1384
|
+
value: RealtimeContactAnalysisSegment,
|
|
1385
|
+
visitor: Visitor<T>
|
|
1386
|
+
) => T;
|
|
1387
|
+
}
|
|
1388
|
+
export declare const RealTimeContactAnalysisStatus: {
|
|
1389
|
+
readonly COMPLETED: "COMPLETED";
|
|
1390
|
+
readonly FAILED: "FAILED";
|
|
1391
|
+
readonly IN_PROGRESS: "IN_PROGRESS";
|
|
1392
|
+
};
|
|
1393
|
+
export type RealTimeContactAnalysisStatus =
|
|
1394
|
+
(typeof RealTimeContactAnalysisStatus)[keyof typeof RealTimeContactAnalysisStatus];
|
|
1395
|
+
export interface ListRealtimeContactAnalysisSegmentsV2Response {
|
|
1396
|
+
Channel: RealTimeContactAnalysisSupportedChannel | undefined;
|
|
1397
|
+
Status: RealTimeContactAnalysisStatus | undefined;
|
|
1398
|
+
Segments: RealtimeContactAnalysisSegment[] | undefined;
|
|
1399
|
+
NextToken?: string;
|
|
1400
|
+
}
|
|
1401
|
+
export declare class OutputTypeNotFoundException extends __BaseException {
|
|
1402
|
+
readonly name: "OutputTypeNotFoundException";
|
|
1403
|
+
readonly $fault: "client";
|
|
1404
|
+
Message?: string;
|
|
1405
|
+
constructor(
|
|
1406
|
+
opts: __ExceptionOptionType<OutputTypeNotFoundException, __BaseException>
|
|
1407
|
+
);
|
|
1408
|
+
}
|
|
1039
1409
|
export interface ListRoutingProfileQueuesRequest {
|
|
1040
1410
|
InstanceId: string | undefined;
|
|
1041
1411
|
RoutingProfileId: string | undefined;
|
|
@@ -1503,258 +1873,20 @@ export interface SearchVocabulariesResponse {
|
|
|
1503
1873
|
VocabularySummaryList?: VocabularySummary[];
|
|
1504
1874
|
NextToken?: string;
|
|
1505
1875
|
}
|
|
1506
|
-
export
|
|
1507
|
-
|
|
1508
|
-
|
|
1876
|
+
export declare const ChatEventType: {
|
|
1877
|
+
readonly DISCONNECT: "DISCONNECT";
|
|
1878
|
+
readonly EVENT: "EVENT";
|
|
1879
|
+
readonly MESSAGE: "MESSAGE";
|
|
1880
|
+
};
|
|
1881
|
+
export type ChatEventType = (typeof ChatEventType)[keyof typeof ChatEventType];
|
|
1882
|
+
export interface ChatEvent {
|
|
1883
|
+
Type: ChatEventType | undefined;
|
|
1884
|
+
ContentType?: string;
|
|
1885
|
+
Content?: string;
|
|
1509
1886
|
}
|
|
1510
1887
|
export interface ParticipantDetails {
|
|
1511
1888
|
DisplayName: string | undefined;
|
|
1512
1889
|
}
|
|
1513
|
-
export interface PersistentChat {
|
|
1514
|
-
RehydrationType?: RehydrationType;
|
|
1515
|
-
SourceContactId?: string;
|
|
1516
|
-
}
|
|
1517
|
-
export interface SegmentAttributeValue {
|
|
1518
|
-
ValueString?: string;
|
|
1519
|
-
}
|
|
1520
|
-
export interface StartChatContactRequest {
|
|
1521
|
-
InstanceId: string | undefined;
|
|
1522
|
-
ContactFlowId: string | undefined;
|
|
1523
|
-
Attributes?: Record<string, string>;
|
|
1524
|
-
ParticipantDetails: ParticipantDetails | undefined;
|
|
1525
|
-
InitialMessage?: ChatMessage;
|
|
1526
|
-
ClientToken?: string;
|
|
1527
|
-
ChatDurationInMinutes?: number;
|
|
1528
|
-
SupportedMessagingContentTypes?: string[];
|
|
1529
|
-
PersistentChat?: PersistentChat;
|
|
1530
|
-
RelatedContactId?: string;
|
|
1531
|
-
SegmentAttributes?: Record<string, SegmentAttributeValue>;
|
|
1532
|
-
}
|
|
1533
|
-
export interface StartChatContactResponse {
|
|
1534
|
-
ContactId?: string;
|
|
1535
|
-
ParticipantId?: string;
|
|
1536
|
-
ParticipantToken?: string;
|
|
1537
|
-
ContinuedFromContactId?: string;
|
|
1538
|
-
}
|
|
1539
|
-
export interface StartContactEvaluationRequest {
|
|
1540
|
-
InstanceId: string | undefined;
|
|
1541
|
-
ContactId: string | undefined;
|
|
1542
|
-
EvaluationFormId: string | undefined;
|
|
1543
|
-
ClientToken?: string;
|
|
1544
|
-
}
|
|
1545
|
-
export interface StartContactEvaluationResponse {
|
|
1546
|
-
EvaluationId: string | undefined;
|
|
1547
|
-
EvaluationArn: string | undefined;
|
|
1548
|
-
}
|
|
1549
|
-
export declare const VoiceRecordingTrack: {
|
|
1550
|
-
readonly ALL: "ALL";
|
|
1551
|
-
readonly FROM_AGENT: "FROM_AGENT";
|
|
1552
|
-
readonly TO_AGENT: "TO_AGENT";
|
|
1553
|
-
};
|
|
1554
|
-
export type VoiceRecordingTrack =
|
|
1555
|
-
(typeof VoiceRecordingTrack)[keyof typeof VoiceRecordingTrack];
|
|
1556
|
-
export interface VoiceRecordingConfiguration {
|
|
1557
|
-
VoiceRecordingTrack?: VoiceRecordingTrack;
|
|
1558
|
-
}
|
|
1559
|
-
export interface StartContactRecordingRequest {
|
|
1560
|
-
InstanceId: string | undefined;
|
|
1561
|
-
ContactId: string | undefined;
|
|
1562
|
-
InitialContactId: string | undefined;
|
|
1563
|
-
VoiceRecordingConfiguration: VoiceRecordingConfiguration | undefined;
|
|
1564
|
-
}
|
|
1565
|
-
export interface StartContactRecordingResponse {}
|
|
1566
|
-
export interface ChatStreamingConfiguration {
|
|
1567
|
-
StreamingEndpointArn: string | undefined;
|
|
1568
|
-
}
|
|
1569
|
-
export interface StartContactStreamingRequest {
|
|
1570
|
-
InstanceId: string | undefined;
|
|
1571
|
-
ContactId: string | undefined;
|
|
1572
|
-
ChatStreamingConfiguration: ChatStreamingConfiguration | undefined;
|
|
1573
|
-
ClientToken?: string;
|
|
1574
|
-
}
|
|
1575
|
-
export interface StartContactStreamingResponse {
|
|
1576
|
-
StreamingId: string | undefined;
|
|
1577
|
-
}
|
|
1578
|
-
export declare class DestinationNotAllowedException extends __BaseException {
|
|
1579
|
-
readonly name: "DestinationNotAllowedException";
|
|
1580
|
-
readonly $fault: "client";
|
|
1581
|
-
Message?: string;
|
|
1582
|
-
constructor(
|
|
1583
|
-
opts: __ExceptionOptionType<DestinationNotAllowedException, __BaseException>
|
|
1584
|
-
);
|
|
1585
|
-
}
|
|
1586
|
-
export declare class OutboundContactNotPermittedException extends __BaseException {
|
|
1587
|
-
readonly name: "OutboundContactNotPermittedException";
|
|
1588
|
-
readonly $fault: "client";
|
|
1589
|
-
Message?: string;
|
|
1590
|
-
constructor(
|
|
1591
|
-
opts: __ExceptionOptionType<
|
|
1592
|
-
OutboundContactNotPermittedException,
|
|
1593
|
-
__BaseException
|
|
1594
|
-
>
|
|
1595
|
-
);
|
|
1596
|
-
}
|
|
1597
|
-
export interface AnswerMachineDetectionConfig {
|
|
1598
|
-
EnableAnswerMachineDetection?: boolean;
|
|
1599
|
-
AwaitAnswerMachinePrompt?: boolean;
|
|
1600
|
-
}
|
|
1601
|
-
export declare const TrafficType: {
|
|
1602
|
-
readonly CAMPAIGN: "CAMPAIGN";
|
|
1603
|
-
readonly GENERAL: "GENERAL";
|
|
1604
|
-
};
|
|
1605
|
-
export type TrafficType = (typeof TrafficType)[keyof typeof TrafficType];
|
|
1606
|
-
export interface StartOutboundVoiceContactRequest {
|
|
1607
|
-
DestinationPhoneNumber: string | undefined;
|
|
1608
|
-
ContactFlowId: string | undefined;
|
|
1609
|
-
InstanceId: string | undefined;
|
|
1610
|
-
ClientToken?: string;
|
|
1611
|
-
SourcePhoneNumber?: string;
|
|
1612
|
-
QueueId?: string;
|
|
1613
|
-
Attributes?: Record<string, string>;
|
|
1614
|
-
AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig;
|
|
1615
|
-
CampaignId?: string;
|
|
1616
|
-
TrafficType?: TrafficType;
|
|
1617
|
-
}
|
|
1618
|
-
export interface StartOutboundVoiceContactResponse {
|
|
1619
|
-
ContactId?: string;
|
|
1620
|
-
}
|
|
1621
|
-
export interface StartTaskContactRequest {
|
|
1622
|
-
InstanceId: string | undefined;
|
|
1623
|
-
PreviousContactId?: string;
|
|
1624
|
-
ContactFlowId?: string;
|
|
1625
|
-
Attributes?: Record<string, string>;
|
|
1626
|
-
Name: string | undefined;
|
|
1627
|
-
References?: Record<string, Reference>;
|
|
1628
|
-
Description?: string;
|
|
1629
|
-
ClientToken?: string;
|
|
1630
|
-
ScheduledTime?: Date;
|
|
1631
|
-
TaskTemplateId?: string;
|
|
1632
|
-
QuickConnectId?: string;
|
|
1633
|
-
RelatedContactId?: string;
|
|
1634
|
-
}
|
|
1635
|
-
export interface StartTaskContactResponse {
|
|
1636
|
-
ContactId?: string;
|
|
1637
|
-
}
|
|
1638
|
-
export declare class ContactNotFoundException extends __BaseException {
|
|
1639
|
-
readonly name: "ContactNotFoundException";
|
|
1640
|
-
readonly $fault: "client";
|
|
1641
|
-
Message?: string;
|
|
1642
|
-
constructor(
|
|
1643
|
-
opts: __ExceptionOptionType<ContactNotFoundException, __BaseException>
|
|
1644
|
-
);
|
|
1645
|
-
}
|
|
1646
|
-
export interface DisconnectReason {
|
|
1647
|
-
Code?: string;
|
|
1648
|
-
}
|
|
1649
|
-
export interface StopContactRequest {
|
|
1650
|
-
ContactId: string | undefined;
|
|
1651
|
-
InstanceId: string | undefined;
|
|
1652
|
-
DisconnectReason?: DisconnectReason;
|
|
1653
|
-
}
|
|
1654
|
-
export interface StopContactResponse {}
|
|
1655
|
-
export interface StopContactRecordingRequest {
|
|
1656
|
-
InstanceId: string | undefined;
|
|
1657
|
-
ContactId: string | undefined;
|
|
1658
|
-
InitialContactId: string | undefined;
|
|
1659
|
-
}
|
|
1660
|
-
export interface StopContactRecordingResponse {}
|
|
1661
|
-
export interface StopContactStreamingRequest {
|
|
1662
|
-
InstanceId: string | undefined;
|
|
1663
|
-
ContactId: string | undefined;
|
|
1664
|
-
StreamingId: string | undefined;
|
|
1665
|
-
}
|
|
1666
|
-
export interface StopContactStreamingResponse {}
|
|
1667
|
-
export interface EvaluationAnswerInput {
|
|
1668
|
-
Value?: EvaluationAnswerData;
|
|
1669
|
-
}
|
|
1670
|
-
export interface SubmitContactEvaluationRequest {
|
|
1671
|
-
InstanceId: string | undefined;
|
|
1672
|
-
EvaluationId: string | undefined;
|
|
1673
|
-
Answers?: Record<string, EvaluationAnswerInput>;
|
|
1674
|
-
Notes?: Record<string, EvaluationNote>;
|
|
1675
|
-
}
|
|
1676
|
-
export interface SubmitContactEvaluationResponse {
|
|
1677
|
-
EvaluationId: string | undefined;
|
|
1678
|
-
EvaluationArn: string | undefined;
|
|
1679
|
-
}
|
|
1680
|
-
export interface SuspendContactRecordingRequest {
|
|
1681
|
-
InstanceId: string | undefined;
|
|
1682
|
-
ContactId: string | undefined;
|
|
1683
|
-
InitialContactId: string | undefined;
|
|
1684
|
-
}
|
|
1685
|
-
export interface SuspendContactRecordingResponse {}
|
|
1686
|
-
export interface TagResourceRequest {
|
|
1687
|
-
resourceArn: string | undefined;
|
|
1688
|
-
tags: Record<string, string> | undefined;
|
|
1689
|
-
}
|
|
1690
|
-
export interface TransferContactRequest {
|
|
1691
|
-
InstanceId: string | undefined;
|
|
1692
|
-
ContactId: string | undefined;
|
|
1693
|
-
QueueId?: string;
|
|
1694
|
-
UserId?: string;
|
|
1695
|
-
ContactFlowId: string | undefined;
|
|
1696
|
-
ClientToken?: string;
|
|
1697
|
-
}
|
|
1698
|
-
export interface TransferContactResponse {
|
|
1699
|
-
ContactId?: string;
|
|
1700
|
-
ContactArn?: string;
|
|
1701
|
-
}
|
|
1702
|
-
export interface UntagResourceRequest {
|
|
1703
|
-
resourceArn: string | undefined;
|
|
1704
|
-
tagKeys: string[] | undefined;
|
|
1705
|
-
}
|
|
1706
|
-
export interface UpdateAgentStatusRequest {
|
|
1707
|
-
InstanceId: string | undefined;
|
|
1708
|
-
AgentStatusId: string | undefined;
|
|
1709
|
-
Name?: string;
|
|
1710
|
-
Description?: string;
|
|
1711
|
-
State?: AgentStatusState;
|
|
1712
|
-
DisplayOrder?: number;
|
|
1713
|
-
ResetOrderNumber?: boolean;
|
|
1714
|
-
}
|
|
1715
|
-
export interface UpdateContactRequest {
|
|
1716
|
-
InstanceId: string | undefined;
|
|
1717
|
-
ContactId: string | undefined;
|
|
1718
|
-
Name?: string;
|
|
1719
|
-
Description?: string;
|
|
1720
|
-
References?: Record<string, Reference>;
|
|
1721
|
-
}
|
|
1722
|
-
export interface UpdateContactResponse {}
|
|
1723
|
-
export interface UpdateContactAttributesRequest {
|
|
1724
|
-
InitialContactId: string | undefined;
|
|
1725
|
-
InstanceId: string | undefined;
|
|
1726
|
-
Attributes: Record<string, string> | undefined;
|
|
1727
|
-
}
|
|
1728
|
-
export interface UpdateContactAttributesResponse {}
|
|
1729
|
-
export interface UpdateContactEvaluationRequest {
|
|
1730
|
-
InstanceId: string | undefined;
|
|
1731
|
-
EvaluationId: string | undefined;
|
|
1732
|
-
Answers?: Record<string, EvaluationAnswerInput>;
|
|
1733
|
-
Notes?: Record<string, EvaluationNote>;
|
|
1734
|
-
}
|
|
1735
|
-
export interface UpdateContactEvaluationResponse {
|
|
1736
|
-
EvaluationId: string | undefined;
|
|
1737
|
-
EvaluationArn: string | undefined;
|
|
1738
|
-
}
|
|
1739
|
-
export interface UpdateContactFlowContentRequest {
|
|
1740
|
-
InstanceId: string | undefined;
|
|
1741
|
-
ContactFlowId: string | undefined;
|
|
1742
|
-
Content: string | undefined;
|
|
1743
|
-
}
|
|
1744
|
-
export interface UpdateContactFlowContentResponse {}
|
|
1745
|
-
export interface UpdateContactFlowMetadataRequest {
|
|
1746
|
-
InstanceId: string | undefined;
|
|
1747
|
-
ContactFlowId: string | undefined;
|
|
1748
|
-
Name?: string;
|
|
1749
|
-
Description?: string;
|
|
1750
|
-
ContactFlowState?: ContactFlowState;
|
|
1751
|
-
}
|
|
1752
|
-
export interface UpdateContactFlowMetadataResponse {}
|
|
1753
|
-
export interface UpdateContactFlowModuleContentRequest {
|
|
1754
|
-
InstanceId: string | undefined;
|
|
1755
|
-
ContactFlowModuleId: string | undefined;
|
|
1756
|
-
Content: string | undefined;
|
|
1757
|
-
}
|
|
1758
1890
|
export declare const DescribeViewResponseFilterSensitiveLog: (
|
|
1759
1891
|
obj: DescribeViewResponse
|
|
1760
1892
|
) => any;
|