@aws-sdk/client-connect 3.441.0 → 3.443.0

package/dist-types/models/models_0.d.ts

@@ -2175,6 +2175,154 @@ export interface CreateParticipantResponse {
      */
     ParticipantId?: string;
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const RehydrationType: {
+    readonly ENTIRE_PAST_SESSION: "ENTIRE_PAST_SESSION";
+    readonly FROM_SEGMENT: "FROM_SEGMENT";
+};
+/**
+ * @public
+ */
+export type RehydrationType = (typeof RehydrationType)[keyof typeof RehydrationType];
+/**
+ * @public
+ */
+export interface CreatePersistentContactAssociationRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * @public
+     * <p>This is the contactId of the current contact that the
+     *     <code>CreatePersistentContactAssociation</code> API is being called from.</p>
+     */
+    InitialContactId: string | undefined;
+    /**
+     * @public
+     * <p>The contactId chosen for rehydration depends on the type chosen.</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>ENTIRE_PAST_SESSION</code>: Rehydrates a chat from the most recently terminated past chat
+     *      contact of the specified past ended chat session. To use this type, provide the
+     *       <code>initialContactId</code> of the past ended chat session in the <code>sourceContactId</code> field. In
+     *      this type, Amazon Connect determines what the most recent chat contact on the past ended
+     *      chat session and uses it to start a persistent chat. </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>FROM_SEGMENT</code>: Rehydrates a chat from the specified past chat contact provided in the
+     *       <code>sourceContactId</code> field. </p>
+     *             </li>
+     *          </ul>
+     *          <p>The actual contactId used for rehydration is provided in the response of this API.</p>
+     *          <p>To illustrate how to use rehydration type, consider the following example: A customer starts
+     *    a chat session. Agent a1 accepts the chat and a conversation starts between the customer and
+     *    Agent a1. This first contact creates a contact ID <b>C1</b>. Agent a1
+     *    then transfers the chat to Agent a2. This creates another contact ID <b>C2</b>. At this point Agent a2 ends the chat. The customer is forwarded to the
+     *    disconnect flow for a post chat survey that creates another contact ID <b>C3</b>. After the chat survey, the chat session ends. Later, the customer returns and
+     *    wants to resume their past chat session. At this point, the customer can have following use
+     *    cases: </p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <b>Use Case 1</b>: The customer wants to continue the past chat
+     *      session but they want to hide the post chat survey. For this they will use the following
+     *      configuration:</p>
+     *                <ul>
+     *                   <li>
+     *                      <p>
+     *                         <b>Configuration</b>
+     *                      </p>
+     *                      <ul>
+     *                         <li>
+     *                            <p>SourceContactId = "C2"</p>
+     *                         </li>
+     *                         <li>
+     *                            <p>RehydrationType = "FROM_SEGMENT"</p>
+     *                         </li>
+     *                      </ul>
+     *                   </li>
+     *                   <li>
+     *                      <p>
+     *                         <b>Expected behavior</b>
+     *                      </p>
+     *                      <ul>
+     *                         <li>
+     *                            <p>This starts a persistent chat session from the specified past ended contact (C2).
+     *          Transcripts of past chat sessions C2 and C1 are accessible in the current persistent chat
+     *          session. Note that chat segment C3 is dropped from the persistent chat session.</p>
+     *                         </li>
+     *                      </ul>
+     *                   </li>
+     *                </ul>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <b>Use Case 2</b>: The customer wants to continue the past chat
+     *      session and see the transcript of the entire past engagement, including the post chat survey.
+     *      For this they will use the following configuration:</p>
+     *                <ul>
+     *                   <li>
+     *                      <p>
+     *                         <b>Configuration</b>
+     *                      </p>
+     *                      <ul>
+     *                         <li>
+     *                            <p>SourceContactId = "C1"</p>
+     *                         </li>
+     *                         <li>
+     *                            <p>RehydrationType = "ENTIRE_PAST_SESSION"</p>
+     *                         </li>
+     *                      </ul>
+     *                   </li>
+     *                   <li>
+     *                      <p>
+     *                         <b>Expected behavior</b>
+     *                      </p>
+     *                      <ul>
+     *                         <li>
+     *                            <p>This starts a persistent chat session from the most recently ended chat contact (C3).
+     *          Transcripts of past chat sessions C3, C2 and C1 are accessible in the current persistent
+     *          chat session.</p>
+     *                         </li>
+     *                      </ul>
+     *                   </li>
+     *                </ul>
+     *             </li>
+     *          </ul>
+     */
+    RehydrationType: RehydrationType | undefined;
+    /**
+     * @public
+     * <p>The contactId from which a persistent chat session must be started.</p>
+     */
+    SourceContactId: string | undefined;
+    /**
+     * @public
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     */
+    ClientToken?: string;
+}
+/**
+ * @public
+ */
+export interface CreatePersistentContactAssociationResponse {
+    /**
+     * @public
+     * <p>The contactId from which a persistent chat session is started. This field is populated only
+     *    for persistent chat.</p>
+     */
+    ContinuedFromContactId?: string;
+}
 /**
  * @public
  */
@@ -2759,7 +2907,7 @@ export interface RuleAction {
      *          <p>Supported only for <code>TriggerEventSource</code> values:
      *     <code>OnPostCallAnalysisAvailable</code> | <code>OnRealTimeCallAnalysisAvailable</code> |
      *     <code>OnPostChatAnalysisAvailable</code> | <code>OnContactEvaluationSubmit</code> |
-     *    <code>OnMetricDataUpdate</code>
+     *     <code>OnMetricDataUpdate</code>
      *          </p>
      */
     SendNotificationAction?: SendNotificationActionDefinition;
@@ -2884,7 +3032,8 @@ export interface Application {
     Namespace?: string;
     /**
      * @public
-     * <p>The permissions that the agent is granted on the application. Only the <code>ACCESS</code> permission is supported.</p>
+     * <p>The permissions that the agent is granted on the application. Only the <code>ACCESS</code>
+     *    permission is supported.</p>
      */
     ApplicationPermissions?: string[];
 }
@@ -3543,9 +3692,8 @@ export interface CreateUserHierarchyGroupResponse {
 }
 /**
  * @public
- * <p>View content containing all content necessary to render a view except
- *    for runtime input data and the runtime input schema, which is auto-generated
- *    by this operation.</p>
+ * <p>View content containing all content necessary to render a view except for runtime input data
+ *    and the runtime input schema, which is auto-generated by this operation.</p>
  */
 export interface ViewInputContent {
     /**
@@ -3583,19 +3731,20 @@ export interface CreateViewRequest {
     InstanceId: string | undefined;
     /**
      * @public
-     * <p>A unique Id for each create view request to avoid duplicate view creation. For example, the view
-     *    is idempotent ClientToken is provided.</p>
+     * <p>A unique Id for each create view request to avoid duplicate view creation. For example, the
+     *    view is idempotent ClientToken is provided.</p>
      */
     ClientToken?: string;
     /**
      * @public
      * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The
-     *    <code>PUBLISHED</code> status will initiate validation on the content.</p>
+     *     <code>PUBLISHED</code> status will initiate validation on the content.</p>
      */
     Status: ViewStatus | undefined;
     /**
      * @public
-     * <p>View content containing all content necessary to render a view except for runtime input data.</p>
+     * <p>View content containing all content necessary to render a view except for runtime input
+     *    data.</p>
      *          <p>The total uncompressed content has a maximum file size of 400kB.</p>
      */
     Content: ViewInputContent | undefined;
@@ -3611,14 +3760,16 @@ export interface CreateViewRequest {
     Name: string | undefined;
     /**
      * @public
-     * <p>The tags associated with the view resource (not specific to view version).These tags can be used
-     *    to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
+     * <p>The tags associated with the view resource (not specific to view version).These tags can be
+     *    used to organize, track, or control access for this resource. For example, \{ "tags":
+     *    \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
 }
 /**
  * @public
- * <p>View content containing all content necessary to render a view except for runtime input data.</p>
+ * <p>View content containing all content necessary to render a view except for runtime input
+ *    data.</p>
  */
 export interface ViewContent {
     /**
@@ -3672,7 +3823,7 @@ export interface View {
     /**
      * @public
      * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The
-     *    <code>PUBLISHED</code> status will initiate validation on the content.</p>
+     *     <code>PUBLISHED</code> status will initiate validation on the content.</p>
      */
     Status?: ViewStatus;
     /**
@@ -3697,7 +3848,8 @@ export interface View {
     VersionDescription?: string;
     /**
      * @public
-     * <p>View content containing all content necessary to render a view except for runtime input data.</p>
+     * <p>View content containing all content necessary to render a view except for runtime input
+     *    data.</p>
      */
     Content?: ViewContent;
     /**
@@ -3712,7 +3864,8 @@ export interface View {
     CreatedTime?: Date;
     /**
      * @public
-     * <p>Latest timestamp of the <code>UpdateViewContent</code> or <code>CreateViewVersion</code> operations.</p>
+     * <p>Latest timestamp of the <code>UpdateViewContent</code> or <code>CreateViewVersion</code>
+     *    operations.</p>
      */
     LastModifiedTime?: Date;
     /**
@@ -3790,12 +3943,14 @@ export declare class TooManyRequestsException extends __BaseException {
 export interface CreateViewVersionRequest {
     /**
      * @public
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
      */
     InstanceId: string | undefined;
     /**
      * @public
-     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
      */
     ViewId: string | undefined;
     /**
@@ -4237,12 +4392,14 @@ export interface DeleteUserHierarchyGroupRequest {
 export interface DeleteViewRequest {
     /**
      * @public
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
      */
     InstanceId: string | undefined;
     /**
      * @public
-     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
      */
     ViewId: string | undefined;
 }
@@ -4257,12 +4414,14 @@ export interface DeleteViewResponse {
 export interface DeleteViewVersionRequest {
     /**
      * @public
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
      */
     InstanceId: string | undefined;
     /**
      * @public
-     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
      */
     ViewId: string | undefined;
     /**
@@ -6465,57 +6624,6 @@ export interface HierarchyGroup {
      */
     LastModifiedRegion?: string;
 }
-/**
- * @public
- */
-export interface DescribeUserHierarchyGroupResponse {
-    /**
-     * @public
-     * <p>Information about the hierarchy group.</p>
-     */
-    HierarchyGroup?: HierarchyGroup;
-}
-/**
- * @public
- */
-export interface DescribeUserHierarchyStructureRequest {
-    /**
-     * @public
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- * <p>Contains information about a hierarchy level.</p>
- */
-export interface HierarchyLevel {
-    /**
-     * @public
-     * <p>The identifier of the hierarchy level.</p>
-     */
-    Id?: string;
-    /**
-     * @public
-     * <p>The Amazon Resource Name (ARN) of the hierarchy level.</p>
-     */
-    Arn?: string;
-    /**
-     * @public
-     * <p>The name of the hierarchy level.</p>
-     */
-    Name?: string;
-    /**
-     * @public
-     * <p>The timestamp when this resource was last modified.</p>
-     */
-    LastModifiedTime?: Date;
-    /**
-     * @public
-     * <p>The Amazon Web Services Region where this resource was last modified.</p>
-     */
-    LastModifiedRegion?: string;
-}
 /**
  * @internal
  */

package/dist-types/models/models_1.d.ts

@@ -1,6 +1,57 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { ActionSummary, AgentConfig, AgentContactReference, AgentStatusReference, AgentStatusState, AgentStatusSummary, AgentStatusType, Application, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, DirectoryType, Distribution, EvaluationAnswerData, EvaluationFormVersionStatus, EvaluationNote, EvaluationScore, EvaluationStatus, EventSourceName, HierarchyGroupSummary, HierarchyLevel, HoursOfOperation, HoursOfOperationConfig, InstanceAttributeType, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, MonitorCapability, PhoneNumberCountryCode, PhoneNumberType, Prompt, Queue, QueueReference, QuickConnect, QuickConnectType, Reference, ReferenceType, RoutingProfile, RoutingProfileQueueReference, RulePublishStatus, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, TrafficDistributionGroupStatus, UseCaseType, UserPhoneConfig, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { ActionSummary, AgentConfig, AgentContactReference, AgentStatusReference, AgentStatusState, AgentStatusSummary, AgentStatusType, Application, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, DirectoryType, Distribution, EvaluationAnswerData, EvaluationFormVersionStatus, EvaluationNote, EvaluationScore, EvaluationStatus, EventSourceName, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, HoursOfOperationConfig, InstanceAttributeType, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, MonitorCapability, PhoneNumberCountryCode, PhoneNumberType, Prompt, Queue, QueueReference, QuickConnect, QuickConnectType, Reference, ReferenceType, RehydrationType, RoutingProfile, RoutingProfileQueueReference, RulePublishStatus, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, TrafficDistributionGroupStatus, UseCaseType, UserPhoneConfig, View, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+/**
+ * @public
+ */
+export interface DescribeUserHierarchyGroupResponse {
+    /**
+     * @public
+     * <p>Information about the hierarchy group.</p>
+     */
+    HierarchyGroup?: HierarchyGroup;
+}
+/**
+ * @public
+ */
+export interface DescribeUserHierarchyStructureRequest {
+    /**
+     * @public
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ * <p>Contains information about a hierarchy level.</p>
+ */
+export interface HierarchyLevel {
+    /**
+     * @public
+     * <p>The identifier of the hierarchy level.</p>
+     */
+    Id?: string;
+    /**
+     * @public
+     * <p>The Amazon Resource Name (ARN) of the hierarchy level.</p>
+     */
+    Arn?: string;
+    /**
+     * @public
+     * <p>The name of the hierarchy level.</p>
+     */
+    Name?: string;
+    /**
+     * @public
+     * <p>The timestamp when this resource was last modified.</p>
+     */
+    LastModifiedTime?: Date;
+    /**
+     * @public
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
+     */
+    LastModifiedRegion?: string;
+}
 /**
  * @public
  * <p>Contains information about a hierarchy structure.</p>
@@ -48,7 +99,8 @@ export interface DescribeUserHierarchyStructureResponse {
 export interface DescribeViewRequest {
     /**
      * @public
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
      */
     InstanceId: string | undefined;
     /**
@@ -1488,10 +1540,10 @@ export interface IntervalDetails {
      * @public
      * <p>
      *             <code>IntervalPeriod</code>: An aggregated grouping applied to request metrics. Valid
-     *    <code>IntervalPeriod</code> values are: <code>FIFTEEN_MIN</code> | <code>THIRTY_MIN</code> |
-     *    <code>HOUR</code> | <code>DAY</code> | <code>WEEK</code> | <code>TOTAL</code>. </p>
+     *     <code>IntervalPeriod</code> values are: <code>FIFTEEN_MIN</code> | <code>THIRTY_MIN</code> |
+     *     <code>HOUR</code> | <code>DAY</code> | <code>WEEK</code> | <code>TOTAL</code>. </p>
      *          <p>For example, if <code>IntervalPeriod</code> is selected <code>THIRTY_MIN</code>,
-     *    <code>StartTime</code> and <code>EndTime</code> differs by 1 day, then Amazon Connect
+     *     <code>StartTime</code> and <code>EndTime</code> differs by 1 day, then Amazon Connect
      *    returns 48 results in the response. Each result is aggregated by the THIRTY_MIN period. By
      *    default Amazon Connect aggregates results based on the <code>TOTAL</code> interval period. </p>
      *          <p>The following list describes restrictions on <code>StartTime</code> and <code>EndTime</code>
@@ -1500,12 +1552,12 @@ export interface IntervalDetails {
      *             <li>
      *                <p>
      *                   <code>FIFTEEN_MIN</code>: The difference between <code>StartTime</code> and
-     *      <code>EndTime</code> must be less than 3 days.</p>
+     *       <code>EndTime</code> must be less than 3 days.</p>
      *             </li>
      *             <li>
      *                <p>
      *                   <code>THIRTY_MIN</code>: The difference between <code>StartTime</code> and
-     *      <code>EndTime</code> must be less than 3 days.</p>
+     *       <code>EndTime</code> must be less than 3 days.</p>
      *             </li>
      *             <li>
      *                <p>
@@ -2014,6 +2066,34 @@ export interface GetMetricDataV2Request {
      *                <p>Unit: Seconds</p>
      *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
      *             </dd>
+     *             <dt>PERCENT_NON_TALK_TIME</dt>
+     *             <dd>
+     *                <p>This metric is available only for contacts analyzed by Contact Lens conversational
+     *       analytics.</p>
+     *                <p>Unit: Percentage</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *             </dd>
+     *             <dt>PERCENT_TALK_TIME</dt>
+     *             <dd>
+     *                <p>This metric is available only for contacts analyzed by Contact Lens conversational
+     *       analytics.</p>
+     *                <p>Unit: Percentage</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *             </dd>
+     *             <dt>PERCENT_TALK_TIME_AGENT</dt>
+     *             <dd>
+     *                <p>This metric is available only for contacts analyzed by Contact Lens conversational
+     *       analytics.</p>
+     *                <p>Unit: Percentage</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *             </dd>
+     *             <dt>PERCENT_TALK_TIME_CUSTOMER</dt>
+     *             <dd>
+     *                <p>This metric is available only for contacts analyzed by Contact Lens conversational
+     *       analytics.</p>
+     *                <p>Unit: Percentage</p>
+     *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
+     *             </dd>
      *             <dt>SERVICE_LEVEL</dt>
      *             <dd>
      *                <p>You can include up to 20 SERVICE_LEVEL metrics in a request.</p>
@@ -2102,7 +2182,7 @@ export interface MetricInterval {
      * @public
      * <p>The timestamp, in UNIX Epoch time format. End time is based on the interval period selected.
      *    For example, If <code>IntervalPeriod</code> is selected <code>THIRTY_MIN</code>,
-     *    <code>StartTime</code> and <code>EndTime</code> in the API request differs by 1 day, then 48
+     *     <code>StartTime</code> and <code>EndTime</code> in the API request differs by 1 day, then 48
      *    results are returned in the response. Each result is aggregated by the 30 minutes period, with
      *    each <code>StartTime</code> and <code>EndTime</code> differing by 30 minutes. </p>
      */
@@ -3771,9 +3851,9 @@ export interface ListPhoneNumbersV2Request {
      * @public
      * <p>The identifier of the Amazon Connect instance that phone numbers are claimed to. You
      *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
-     *     instance ID</a> in the Amazon Resource Name (ARN) of the instance. If both <code>TargetArn</code> and <code>InstanceId</code> are not provided, this API lists numbers
-     *    claimed to all the Amazon Connect instances belonging to your account in the same AWS Region as
-     *    the request.</p>
+     *     instance ID</a> in the Amazon Resource Name (ARN) of the instance. If both <code>TargetArn</code> and <code>InstanceId</code> are not
+     *    provided, this API lists numbers claimed to all the Amazon Connect instances belonging to your
+     *    account in the same AWS Region as the request.</p>
      */
     InstanceId?: string;
     /**
@@ -5081,7 +5161,8 @@ export interface ListUsersResponse {
 export interface ListViewsRequest {
     /**
      * @public
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
      */
     InstanceId: string | undefined;
     /**
@@ -5091,8 +5172,8 @@ export interface ListViewsRequest {
     Type?: ViewType;
     /**
      * @public
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
      */
     NextToken?: string;
     /**
@@ -5129,7 +5210,7 @@ export interface ViewSummary {
     /**
      * @public
      * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The
-     *    <code>PUBLISHED</code> status will initiate validation on the content.</p>
+     *     <code>PUBLISHED</code> status will initiate validation on the content.</p>
      */
     Status?: ViewStatus;
     /**
@@ -5149,8 +5230,8 @@ export interface ListViewsResponse {
     ViewsSummaryList?: ViewSummary[];
     /**
      * @public
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
      */
     NextToken?: string;
 }
@@ -5160,18 +5241,20 @@ export interface ListViewsResponse {
 export interface ListViewVersionsRequest {
     /**
      * @public
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
+     *    the instance.</p>
      */
     InstanceId: string | undefined;
     /**
      * @public
-     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
+     *    used.</p>
      */
     ViewId: string | undefined;
     /**
      * @public
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
      */
     NextToken?: string;
     /**
@@ -5232,8 +5315,8 @@ export interface ListViewVersionsResponse {
     ViewVersionSummaryList?: ViewVersionSummary[];
     /**
      * @public
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
      */
     NextToken?: string;
 }
@@ -6262,18 +6345,6 @@ export interface ParticipantDetails {
      */
     DisplayName: string | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const RehydrationType: {
-    readonly ENTIRE_PAST_SESSION: "ENTIRE_PAST_SESSION";
-    readonly FROM_SEGMENT: "FROM_SEGMENT";
-};
-/**
- * @public
- */
-export type RehydrationType = (typeof RehydrationType)[keyof typeof RehydrationType];
 /**
  * @public
  * <p>Enable persistent chats. For more information about enabling persistent chat, and for
@@ -7499,30 +7570,6 @@ export interface UpdateInstanceStorageConfigRequest {
      */
     StorageConfig: InstanceStorageConfig | undefined;
 }
-/**
- * @public
- * @enum
- */
-export declare const TimerEligibleParticipantRoles: {
-    readonly AGENT: "AGENT";
-    readonly CUSTOMER: "CUSTOMER";
-};
-/**
- * @public
- */
-export type TimerEligibleParticipantRoles = (typeof TimerEligibleParticipantRoles)[keyof typeof TimerEligibleParticipantRoles];
-/**
- * @public
- * @enum
- */
-export declare const ParticipantTimerType: {
-    readonly DISCONNECT_NONCUSTOMER: "DISCONNECT_NONCUSTOMER";
-    readonly IDLE: "IDLE";
-};
-/**
- * @public
- */
-export type ParticipantTimerType = (typeof ParticipantTimerType)[keyof typeof ParticipantTimerType];
 /**
  * @internal
  */