@aws-sdk/client-connect 3.380.0 → 3.385.0

package/dist-types/models/models_0.d.ts

@@ -33,6 +33,7 @@ export type ActionType = (typeof ActionType)[keyof typeof ActionType];
  */
 export interface ActionSummary {
     /**
+     * @public
      * <p>The action type.</p>
      */
     ActionType: ActionType | string | undefined;
@@ -42,14 +43,17 @@ export interface ActionSummary {
  */
 export interface ActivateEvaluationFormRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The unique identifier for the evaluation form.</p>
      */
     EvaluationFormId: string | undefined;
     /**
+     * @public
      * <p>The version of the evaluation form to activate. If the version property is not provided, the
      *    latest version of the evaluation form is activated.</p>
      */
@@ -60,14 +64,17 @@ export interface ActivateEvaluationFormRequest {
  */
 export interface ActivateEvaluationFormResponse {
     /**
+     * @public
      * <p>The unique identifier for the evaluation form.</p>
      */
     EvaluationFormId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the evaluation form resource.</p>
      */
     EvaluationFormArn: string | undefined;
     /**
+     * @public
      * <p>A version of the evaluation form.</p>
      */
     EvaluationFormVersion: number | undefined;
@@ -80,6 +87,7 @@ export declare class InternalServiceException extends __BaseException {
     readonly name: "InternalServiceException";
     readonly $fault: "server";
     /**
+     * @public
      * <p>The message.</p>
      */
     Message?: string;
@@ -96,6 +104,7 @@ export declare class InvalidParameterException extends __BaseException {
     readonly name: "InvalidParameterException";
     readonly $fault: "client";
     /**
+     * @public
      * <p>The message about the parameters.</p>
      */
     Message?: string;
@@ -125,6 +134,7 @@ export declare class ResourceNotFoundException extends __BaseException {
     readonly name: "ResourceNotFoundException";
     readonly $fault: "client";
     /**
+     * @public
      * <p>The message about the resource.</p>
      */
     Message?: string;
@@ -146,6 +156,18 @@ export declare class ThrottlingException extends __BaseException {
      */
     constructor(opts: __ExceptionOptionType<ThrottlingException, __BaseException>);
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const AgentAvailabilityTimer: {
+    readonly TIME_SINCE_LAST_ACTIVITY: "TIME_SINCE_LAST_ACTIVITY";
+    readonly TIME_SINCE_LAST_INBOUND: "TIME_SINCE_LAST_INBOUND";
+};
+/**
+ * @public
+ */
+export type AgentAvailabilityTimer = (typeof AgentAvailabilityTimer)[keyof typeof AgentAvailabilityTimer];
 /**
  * @public
  * @enum
@@ -203,10 +225,12 @@ export type ContactInitiationMethod = (typeof ContactInitiationMethod)[keyof typ
  */
 export interface QueueReference {
     /**
+     * @public
      * <p>The identifier of the queue.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the queue.</p>
      */
     Arn?: string;
@@ -218,30 +242,37 @@ export interface QueueReference {
  */
 export interface AgentContactReference {
     /**
+     * @public
      * <p>The identifier of the contact in this instance of Amazon Connect. </p>
      */
     ContactId?: string;
     /**
+     * @public
      * <p>The channel of the contact.</p>
      */
     Channel?: Channel | string;
     /**
+     * @public
      * <p>How the contact was initiated.</p>
      */
     InitiationMethod?: ContactInitiationMethod | string;
     /**
+     * @public
      * <p>The <a href="https://docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html">state of the contact</a>.</p>
      */
     AgentContactState?: ContactState | string;
     /**
+     * @public
      * <p>The epoch timestamp when the contact state started.</p>
      */
     StateStartTimestamp?: Date;
     /**
+     * @public
      * <p>The time at which the contact was connected to an agent.</p>
      */
     ConnectedToAgentTimestamp?: Date;
     /**
+     * @public
      * <p>Contains information about a queue resource for which metrics are returned.</p>
      */
     Queue?: QueueReference;
@@ -252,10 +283,12 @@ export interface AgentContactReference {
  */
 export interface AgentInfo {
     /**
+     * @public
      * <p>The identifier of the agent who accepted the contact.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The timestamp when the contact was connected to the agent.</p>
      */
     ConnectedToAgentTimestamp?: Date;
@@ -291,34 +324,42 @@ export type AgentStatusType = (typeof AgentStatusType)[keyof typeof AgentStatusT
  */
 export interface AgentStatus {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the agent status.</p>
      */
     AgentStatusARN?: string;
     /**
+     * @public
      * <p>The identifier of the agent status.</p>
      */
     AgentStatusId?: string;
     /**
+     * @public
      * <p>The name of the agent status.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The description of the agent status.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The type of agent status.</p>
      */
     Type?: AgentStatusType | string;
     /**
+     * @public
      * <p>The display order of the agent status.</p>
      */
     DisplayOrder?: number;
     /**
+     * @public
      * <p>The state of the agent status.</p>
      */
     State?: AgentStatusState | string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -329,14 +370,17 @@ export interface AgentStatus {
  */
 export interface AgentStatusReference {
     /**
+     * @public
      * <p>The start timestamp of the agent's status.</p>
      */
     StatusStartTimestamp?: Date;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the agent's status.</p>
      */
     StatusArn?: string;
     /**
+     * @public
      * <p>The name of the agent status.</p>
      */
     StatusName?: string;
@@ -347,18 +391,22 @@ export interface AgentStatusReference {
  */
 export interface AgentStatusSummary {
     /**
+     * @public
      * <p>The identifier for an agent status.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the agent status.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The name of the agent status.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The type of the agent status.</p>
      */
     Type?: AgentStatusType | string;
@@ -380,10 +428,12 @@ export type MonitorCapability = (typeof MonitorCapability)[keyof typeof MonitorC
  */
 export interface AssociateApprovedOriginRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The domain to add to your allow list.</p>
      */
     Origin: string | undefined;
@@ -396,6 +446,7 @@ export declare class InvalidRequestException extends __BaseException {
     readonly name: "InvalidRequestException";
     readonly $fault: "client";
     /**
+     * @public
      * <p>The message about the request.</p>
      */
     Message?: string;
@@ -423,10 +474,12 @@ export declare class ServiceQuotaExceededException extends __BaseException {
  */
 export interface LexBot {
     /**
+     * @public
      * <p>The name of the Amazon Lex bot.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The Amazon Web Services Region where the Amazon Lex bot was created.</p>
      */
     LexRegion: string | undefined;
@@ -437,6 +490,7 @@ export interface LexBot {
  */
 export interface LexV2Bot {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the Amazon Lex V2 bot.</p>
      */
     AliasArn?: string;
@@ -446,14 +500,17 @@ export interface LexV2Bot {
  */
 export interface AssociateBotRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>Configuration information of an Amazon Lex bot.</p>
      */
     LexBot?: LexBot;
     /**
+     * @public
      * <p>The Amazon Lex V2 bot to associate with the instance.</p>
      */
     LexV2Bot?: LexV2Bot;
@@ -466,6 +523,7 @@ export declare class LimitExceededException extends __BaseException {
     readonly name: "LimitExceededException";
     readonly $fault: "client";
     /**
+     * @public
      * <p>The message about the limit.</p>
      */
     Message?: string;
@@ -512,16 +570,19 @@ export type VocabularyLanguageCode = (typeof VocabularyLanguageCode)[keyof typeo
  */
 export interface AssociateDefaultVocabularyRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see
      * <a href="https://docs.aws.amazon.com/transcribe/latest/dg/transcribe-whatis.html">What is Amazon Transcribe?</a>
      *          </p>
      */
     LanguageCode: VocabularyLanguageCode | string | undefined;
     /**
+     * @public
      * <p>The identifier of the custom vocabulary. If this is empty, the default is set to none.</p>
      */
     VocabularyId?: string;
@@ -557,6 +618,7 @@ export type InstanceStorageResourceType = (typeof InstanceStorageResourceType)[k
  */
 export interface KinesisFirehoseConfig {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the delivery stream.</p>
      */
     FirehoseArn: string | undefined;
@@ -567,6 +629,7 @@ export interface KinesisFirehoseConfig {
  */
 export interface KinesisStreamConfig {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the data stream.</p>
      */
     StreamArn: string | undefined;
@@ -588,10 +651,12 @@ export type EncryptionType = (typeof EncryptionType)[keyof typeof EncryptionType
  */
 export interface EncryptionConfig {
     /**
+     * @public
      * <p>The type of encryption.</p>
      */
     EncryptionType: EncryptionType | string | undefined;
     /**
+     * @public
      * <p>The full ARN of the encryption key. </p>
      *          <note>
      *             <p>Be sure to provide the full ARN of the encryption key, not just the ID.</p>
@@ -609,16 +674,19 @@ export interface EncryptionConfig {
  */
 export interface KinesisVideoStreamConfig {
     /**
+     * @public
      * <p>The prefix of the video stream.</p>
      */
     Prefix: string | undefined;
     /**
+     * @public
      * <p>The number of hours data is retained in the stream. Kinesis Video Streams retains the data
      *    in a data store that is associated with the stream.</p>
      *          <p>The default value is 0, indicating that the stream does not persist data.</p>
      */
     RetentionPeriodHours: number | undefined;
     /**
+     * @public
      * <p>The encryption configuration.</p>
      */
     EncryptionConfig: EncryptionConfig | undefined;
@@ -629,14 +697,17 @@ export interface KinesisVideoStreamConfig {
  */
 export interface S3Config {
     /**
+     * @public
      * <p>The S3 bucket name.</p>
      */
     BucketName: string | undefined;
     /**
+     * @public
      * <p>The S3 bucket prefix.</p>
      */
     BucketPrefix: string | undefined;
     /**
+     * @public
      * <p>The Amazon S3 encryption configuration.</p>
      */
     EncryptionConfig?: EncryptionConfig;
@@ -661,27 +732,33 @@ export type StorageType = (typeof StorageType)[keyof typeof StorageType];
  */
 export interface InstanceStorageConfig {
     /**
+     * @public
      * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      */
     AssociationId?: string;
     /**
+     * @public
      * <p>A valid storage type.</p>
      */
     StorageType: StorageType | string | undefined;
     /**
+     * @public
      * <p>The S3 bucket
      *    configuration.</p>
      */
     S3Config?: S3Config;
     /**
+     * @public
      * <p>The configuration of the Kinesis video stream.</p>
      */
     KinesisVideoStreamConfig?: KinesisVideoStreamConfig;
     /**
+     * @public
      * <p>The configuration of the Kinesis data stream.</p>
      */
     KinesisStreamConfig?: KinesisStreamConfig;
     /**
+     * @public
      * <p>The configuration of the Kinesis Firehose delivery stream.</p>
      */
     KinesisFirehoseConfig?: KinesisFirehoseConfig;
@@ -691,14 +768,17 @@ export interface InstanceStorageConfig {
  */
 export interface AssociateInstanceStorageConfigRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A valid resource type.</p>
      */
     ResourceType: InstanceStorageResourceType | string | undefined;
     /**
+     * @public
      * <p>A valid storage type.</p>
      */
     StorageConfig: InstanceStorageConfig | undefined;
@@ -708,6 +788,7 @@ export interface AssociateInstanceStorageConfigRequest {
  */
 export interface AssociateInstanceStorageConfigResponse {
     /**
+     * @public
      * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      */
     AssociationId?: string;
@@ -717,10 +798,12 @@ export interface AssociateInstanceStorageConfigResponse {
  */
 export interface AssociateLambdaFunctionRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the Lambda function being associated. Maximum number of characters
      *    allowed is 140.</p>
      */
@@ -731,10 +814,12 @@ export interface AssociateLambdaFunctionRequest {
  */
 export interface AssociateLexBotRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Lex bot to associate with the instance.</p>
      */
     LexBot: LexBot | undefined;
@@ -744,14 +829,17 @@ export interface AssociateLexBotRequest {
  */
 export interface AssociatePhoneNumberContactFlowRequest {
     /**
+     * @public
      * <p>A unique identifier for the phone number.</p>
      */
     PhoneNumberId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     ContactFlowId: string | undefined;
@@ -761,14 +849,17 @@ export interface AssociatePhoneNumberContactFlowRequest {
  */
 export interface AssociateQueueQuickConnectsRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId: string | undefined;
     /**
+     * @public
      * <p>The quick connects to associate with this queue.</p>
      */
     QuickConnectIds: string[] | undefined;
@@ -779,10 +870,12 @@ export interface AssociateQueueQuickConnectsRequest {
  */
 export interface RoutingProfileQueueReference {
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId: string | undefined;
     /**
+     * @public
      * <p>The channels agents can handle in the Contact Control Panel (CCP) for this routing
      *    profile.</p>
      */
@@ -795,16 +888,19 @@ export interface RoutingProfileQueueReference {
  */
 export interface RoutingProfileQueueConfig {
     /**
+     * @public
      * <p>Contains information about a queue resource.</p>
      */
     QueueReference: RoutingProfileQueueReference | undefined;
     /**
+     * @public
      * <p>The order in which contacts are to be handled for the queue. For more information, see
      *     <a href="https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html">Queues: priority and
      *     delay</a>.</p>
      */
     Priority: number | undefined;
     /**
+     * @public
      * <p>The delay, in seconds, a contact should be in the queue before they are routed to an
      *    available agent. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html">Queues: priority and
      *     delay</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
@@ -816,14 +912,17 @@ export interface RoutingProfileQueueConfig {
  */
 export interface AssociateRoutingProfileQueuesRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the routing profile.</p>
      */
     RoutingProfileId: string | undefined;
     /**
+     * @public
      * <p>The queues to associate with this routing profile.</p>
      */
     QueueConfigs: RoutingProfileQueueConfig[] | undefined;
@@ -833,10 +932,12 @@ export interface AssociateRoutingProfileQueuesRequest {
  */
 export interface AssociateSecurityKeyRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A valid security key in PEM format.</p>
      */
     Key: string | undefined;
@@ -846,6 +947,7 @@ export interface AssociateSecurityKeyRequest {
  */
 export interface AssociateSecurityKeyResponse {
     /**
+     * @public
      * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      */
     AssociationId?: string;
@@ -855,23 +957,28 @@ export interface AssociateSecurityKeyResponse {
  */
 export interface ClaimPhoneNumberRequest {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone numbers are claimed to.</p>
      */
     TargetArn: string | undefined;
     /**
+     * @public
      * <p>The phone number you want to claim. Phone numbers are formatted <code>[+] [country code]
      *     [subscriber number including area code]</code>.</p>
      */
     PhoneNumber: string | undefined;
     /**
+     * @public
      * <p>The description of the phone number.</p>
      */
     PhoneNumberDescription?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
     /**
+     * @public
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
      *             SDK populates this field. For more information about idempotency, see
@@ -886,10 +993,12 @@ export interface ClaimPhoneNumberRequest {
  */
 export interface ClaimPhoneNumberResponse {
     /**
+     * @public
      * <p>A unique identifier for the phone number.</p>
      */
     PhoneNumberId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the phone number.</p>
      */
     PhoneNumberArn?: string;
@@ -912,26 +1021,32 @@ export declare class IdempotencyException extends __BaseException {
  */
 export interface CreateAgentStatusRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the status.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description of the status.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The state of the status.</p>
      */
     State: AgentStatusState | string | undefined;
     /**
+     * @public
      * <p>The display order of the status.</p>
      */
     DisplayOrder?: number;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -941,10 +1056,12 @@ export interface CreateAgentStatusRequest {
  */
 export interface CreateAgentStatusResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the agent status.</p>
      */
     AgentStatusARN?: string;
     /**
+     * @public
      * <p>The identifier of the agent status.</p>
      */
     AgentStatusId?: string;
@@ -986,27 +1103,33 @@ export type ContactFlowType = (typeof ContactFlowType)[keyof typeof ContactFlowT
  */
 export interface CreateContactFlowRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the flow.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The type of the flow. For descriptions of the available types, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types">Choose a flow type</a> in the <i>Amazon Connect Administrator
      *    Guide</i>.</p>
      */
     Type: ContactFlowType | string | undefined;
     /**
+     * @public
      * <p>The description of the flow. </p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The content of the flow. </p>
      */
     Content: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -1016,10 +1139,12 @@ export interface CreateContactFlowRequest {
  */
 export interface CreateContactFlowResponse {
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     ContactFlowId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the flow.</p>
      */
     ContactFlowArn?: string;
@@ -1030,6 +1155,7 @@ export interface CreateContactFlowResponse {
  */
 export interface ProblemDetail {
     /**
+     * @public
      * <p>The problem detail's message.</p>
      */
     message?: string;
@@ -1042,6 +1168,7 @@ export declare class InvalidContactFlowException extends __BaseException {
     readonly name: "InvalidContactFlowException";
     readonly $fault: "client";
     /**
+     * @public
      * <p>The problems with the flow. Please fix before trying again.</p>
      */
     problems?: ProblemDetail[];
@@ -1055,26 +1182,32 @@ export declare class InvalidContactFlowException extends __BaseException {
  */
 export interface CreateContactFlowModuleRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the flow module.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description of the flow module. </p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The content of the flow module.</p>
      */
     Content: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
     /**
+     * @public
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
      *             SDK populates this field. For more information about idempotency, see
@@ -1087,10 +1220,12 @@ export interface CreateContactFlowModuleRequest {
  */
 export interface CreateContactFlowModuleResponse {
     /**
+     * @public
      * <p>The identifier of the flow module.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the flow module.</p>
      */
     Arn?: string;
@@ -1164,6 +1299,7 @@ export type NumericQuestionPropertyAutomationLabel = (typeof NumericQuestionProp
  */
 export interface NumericQuestionPropertyValueAutomation {
     /**
+     * @public
      * <p>The property label of the automation.</p>
      */
     Label: NumericQuestionPropertyAutomationLabel | string | undefined;
@@ -1178,12 +1314,16 @@ export type EvaluationFormNumericQuestionAutomation = EvaluationFormNumericQuest
  */
 export declare namespace EvaluationFormNumericQuestionAutomation {
     /**
+     * @public
      * <p>The property value of the automation.</p>
      */
     interface PropertyValueMember {
         PropertyValue: NumericQuestionPropertyValueAutomation;
         $unknown?: never;
     }
+    /**
+     * @public
+     */
     interface $UnknownMember {
         PropertyValue?: never;
         $unknown: [string, any];
@@ -1200,18 +1340,22 @@ export declare namespace EvaluationFormNumericQuestionAutomation {
  */
 export interface EvaluationFormNumericQuestionOption {
     /**
+     * @public
      * <p>The minimum answer value of the range option.</p>
      */
     MinValue: number | undefined;
     /**
+     * @public
      * <p>The maximum answer value of the range option.</p>
      */
     MaxValue: number | undefined;
     /**
+     * @public
      * <p>The score assigned to answer values within the range option.</p>
      */
     Score?: number;
     /**
+     * @public
      * <p>The flag to mark the option as automatic fail. If an automatic fail answer is provided, the
      *    overall evaluation gets a score of 0.</p>
      */
@@ -1223,18 +1367,22 @@ export interface EvaluationFormNumericQuestionOption {
  */
 export interface EvaluationFormNumericQuestionProperties {
     /**
+     * @public
      * <p>The minimum answer value.</p>
      */
     MinValue: number | undefined;
     /**
+     * @public
      * <p>The maximum answer value.</p>
      */
     MaxValue: number | undefined;
     /**
+     * @public
      * <p>The scoring options of the numeric question.</p>
      */
     Options?: EvaluationFormNumericQuestionOption[];
     /**
+     * @public
      * <p>The automation properties of the numeric question.</p>
      */
     Automation?: EvaluationFormNumericQuestionAutomation;
@@ -1258,10 +1406,12 @@ export type SingleSelectQuestionRuleCategoryAutomationCondition = (typeof Single
  */
 export interface SingleSelectQuestionRuleCategoryAutomation {
     /**
+     * @public
      * <p> The category name, as defined in Rules.</p>
      */
     Category: string | undefined;
     /**
+     * @public
      * <p>The condition to apply for the automation option. If the condition is <code>PRESENT</code>,
      *    then the option is applied when the contact data includes the category. Similarly, if the
      *    condition is <code>NOT_PRESENT</code>, then the option is applied when the contact data does not
@@ -1269,6 +1419,7 @@ export interface SingleSelectQuestionRuleCategoryAutomation {
      */
     Condition: SingleSelectQuestionRuleCategoryAutomationCondition | string | undefined;
     /**
+     * @public
      * <p>The identifier of the answer option.</p>
      */
     OptionRefId: string | undefined;
@@ -1283,12 +1434,16 @@ export type EvaluationFormSingleSelectQuestionAutomationOption = EvaluationFormS
  */
 export declare namespace EvaluationFormSingleSelectQuestionAutomationOption {
     /**
+     * @public
      * <p>The automation option based on a rule category for the single select question.</p>
      */
     interface RuleCategoryMember {
         RuleCategory: SingleSelectQuestionRuleCategoryAutomation;
         $unknown?: never;
     }
+    /**
+     * @public
+     */
     interface $UnknownMember {
         RuleCategory?: never;
         $unknown: [string, any];
@@ -1307,10 +1462,12 @@ export declare namespace EvaluationFormSingleSelectQuestionAutomationOption {
  */
 export interface EvaluationFormSingleSelectQuestionAutomation {
     /**
+     * @public
      * <p>The automation options of the single select question.</p>
      */
     Options: EvaluationFormSingleSelectQuestionAutomationOption[] | undefined;
     /**
+     * @public
      * <p>The identifier of the default answer option, when none of the automation options match the
      *    criteria.</p>
      */
@@ -1334,19 +1491,23 @@ export type EvaluationFormSingleSelectQuestionDisplayMode = (typeof EvaluationFo
  */
 export interface EvaluationFormSingleSelectQuestionOption {
     /**
+     * @public
      * <p>The identifier of the answer option. An identifier must be unique within the
      *    question.</p>
      */
     RefId: string | undefined;
     /**
+     * @public
      * <p>The title of the answer option.</p>
      */
     Text: string | undefined;
     /**
+     * @public
      * <p>The score assigned to the answer option.</p>
      */
     Score?: number;
     /**
+     * @public
      * <p>The flag to mark the option as automatic fail. If an automatic fail answer is provided, the
      *    overall evaluation gets a score of 0.</p>
      */
@@ -1358,14 +1519,17 @@ export interface EvaluationFormSingleSelectQuestionOption {
  */
 export interface EvaluationFormSingleSelectQuestionProperties {
     /**
+     * @public
      * <p>The answer options of the single select question.</p>
      */
     Options: EvaluationFormSingleSelectQuestionOption[] | undefined;
     /**
+     * @public
      * <p>The display mode of the single select question.</p>
      */
     DisplayAs?: EvaluationFormSingleSelectQuestionDisplayMode | string;
     /**
+     * @public
      * <p>The display mode of the single select question.</p>
      */
     Automation?: EvaluationFormSingleSelectQuestionAutomation;
@@ -1381,6 +1545,7 @@ export type EvaluationFormQuestionTypeProperties = EvaluationFormQuestionTypePro
  */
 export declare namespace EvaluationFormQuestionTypeProperties {
     /**
+     * @public
      * <p>The properties of the numeric question.</p>
      */
     interface NumericMember {
@@ -1389,6 +1554,7 @@ export declare namespace EvaluationFormQuestionTypeProperties {
         $unknown?: never;
     }
     /**
+     * @public
      * <p>The properties of the numeric question.</p>
      */
     interface SingleSelectMember {
@@ -1396,6 +1562,9 @@ export declare namespace EvaluationFormQuestionTypeProperties {
         SingleSelect: EvaluationFormSingleSelectQuestionProperties;
         $unknown?: never;
     }
+    /**
+     * @public
+     */
     interface $UnknownMember {
         Numeric?: never;
         SingleSelect?: never;
@@ -1414,32 +1583,39 @@ export declare namespace EvaluationFormQuestionTypeProperties {
  */
 export interface EvaluationFormQuestion {
     /**
+     * @public
      * <p>The title of the question.</p>
      */
     Title: string | undefined;
     /**
+     * @public
      * <p>The instructions of the section.</p>
      */
     Instructions?: string;
     /**
+     * @public
      * <p>The identifier of the question. An identifier must be unique within the evaluation
      *    form.</p>
      */
     RefId: string | undefined;
     /**
+     * @public
      * <p>The flag to enable not applicable answers to the question.</p>
      */
     NotApplicableEnabled?: boolean;
     /**
+     * @public
      * <p>The type of the question.</p>
      */
     QuestionType: EvaluationFormQuestionType | string | undefined;
     /**
+     * @public
      * <p>The properties of the type of question. Text questions do not have to define question type
      *    properties.</p>
      */
     QuestionTypeProperties?: EvaluationFormQuestionTypeProperties;
     /**
+     * @public
      * <p>The scoring weight of the section.</p>
      */
     Weight?: number;
@@ -1474,10 +1650,12 @@ export type EvaluationFormScoringStatus = (typeof EvaluationFormScoringStatus)[k
  */
 export interface EvaluationFormScoringStrategy {
     /**
+     * @public
      * <p>The scoring mode of the evaluation form.</p>
      */
     Mode: EvaluationFormScoringMode | string | undefined;
     /**
+     * @public
      * <p>The scoring status of the evaluation form.</p>
      */
     Status: EvaluationFormScoringStatus | string | undefined;
@@ -1487,10 +1665,12 @@ export interface EvaluationFormScoringStrategy {
  */
 export interface CreateEvaluationFormResponse {
     /**
+     * @public
      * <p>The unique identifier for the evaluation form.</p>
      */
     EvaluationFormId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the evaluation form resource.</p>
      */
     EvaluationFormArn: string | undefined;
@@ -1518,10 +1698,12 @@ export type HoursOfOperationDays = (typeof HoursOfOperationDays)[keyof typeof Ho
  */
 export interface HoursOfOperationTimeSlice {
     /**
+     * @public
      * <p>The hours.</p>
      */
     Hours: number | undefined;
     /**
+     * @public
      * <p>The minutes.</p>
      */
     Minutes: number | undefined;
@@ -1532,14 +1714,17 @@ export interface HoursOfOperationTimeSlice {
  */
 export interface HoursOfOperationConfig {
     /**
+     * @public
      * <p>The day that the hours of operation applies to.</p>
      */
     Day: HoursOfOperationDays | string | undefined;
     /**
+     * @public
      * <p>The start time that your contact center opens.</p>
      */
     StartTime: HoursOfOperationTimeSlice | undefined;
     /**
+     * @public
      * <p>The end time that your contact center closes.</p>
      */
     EndTime: HoursOfOperationTimeSlice | undefined;
@@ -1549,26 +1734,32 @@ export interface HoursOfOperationConfig {
  */
 export interface CreateHoursOfOperationRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the hours of operation.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description of the hours of operation.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The time zone of the hours of operation.</p>
      */
     TimeZone: string | undefined;
     /**
+     * @public
      * <p>Configuration information for the hours of operation: day, start time, and end time.</p>
      */
     Config: HoursOfOperationConfig[] | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -1578,10 +1769,12 @@ export interface CreateHoursOfOperationRequest {
  */
 export interface CreateHoursOfOperationResponse {
     /**
+     * @public
      * <p>The identifier for the hours of operation.</p>
      */
     HoursOfOperationId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the hours of operation.</p>
      */
     HoursOfOperationArn?: string;
@@ -1604,26 +1797,32 @@ export type DirectoryType = (typeof DirectoryType)[keyof typeof DirectoryType];
  */
 export interface CreateInstanceRequest {
     /**
+     * @public
      * <p>The idempotency token.</p>
      */
     ClientToken?: string;
     /**
+     * @public
      * <p>The type of identity management for your Amazon Connect users.</p>
      */
     IdentityManagementType: DirectoryType | string | undefined;
     /**
+     * @public
      * <p>The name for your instance.</p>
      */
     InstanceAlias?: string;
     /**
+     * @public
      * <p>The identifier for the directory.</p>
      */
     DirectoryId?: string;
     /**
+     * @public
      * <p>Your contact center handles incoming contacts.</p>
      */
     InboundCallsEnabled: boolean | undefined;
     /**
+     * @public
      * <p>Your contact center allows outbound calls.</p>
      */
     OutboundCallsEnabled: boolean | undefined;
@@ -1633,10 +1832,12 @@ export interface CreateInstanceRequest {
  */
 export interface CreateInstanceResponse {
     /**
+     * @public
      * <p>The identifier for the instance.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the instance.</p>
      */
     Arn?: string;
@@ -1674,14 +1875,17 @@ export type SourceType = (typeof SourceType)[keyof typeof SourceType];
  */
 export interface CreateIntegrationAssociationRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The type of information to be ingested.</p>
      */
     IntegrationType: IntegrationType | string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the integration.</p>
      *          <note>
      *             <p>When integrating with Amazon Pinpoint, the Amazon Connect and Amazon Pinpoint
@@ -1690,18 +1894,22 @@ export interface CreateIntegrationAssociationRequest {
      */
     IntegrationArn: string | undefined;
     /**
+     * @public
      * <p>The URL for the external application. This field is only required for the EVENT integration type.</p>
      */
     SourceApplicationUrl?: string;
     /**
+     * @public
      * <p>The name of the external application. This field is only required for the EVENT integration type.</p>
      */
     SourceApplicationName?: string;
     /**
+     * @public
      * <p>The type of the data source. This field is only required for the EVENT integration type.</p>
      */
     SourceType?: SourceType | string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -1711,10 +1919,12 @@ export interface CreateIntegrationAssociationRequest {
  */
 export interface CreateIntegrationAssociationResponse {
     /**
+     * @public
      * <p>The identifier for the integration association.</p>
      */
     IntegrationAssociationId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the association.</p>
      */
     IntegrationAssociationArn?: string;
@@ -1739,10 +1949,12 @@ export type ParticipantRole = (typeof ParticipantRole)[keyof typeof ParticipantR
  */
 export interface ParticipantDetailsToAdd {
     /**
+     * @public
      * <p>The role of the participant being added.</p>
      */
     ParticipantRole?: ParticipantRole | string;
     /**
+     * @public
      * <p>The display name of the participant.</p>
      */
     DisplayName?: string;
@@ -1752,14 +1964,17 @@ export interface ParticipantDetailsToAdd {
  */
 export interface CreateParticipantRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance. </p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the contact in this instance of Amazon Connect.  Only contacts in the CHAT channel are supported.</p>
      */
     ContactId: string | undefined;
     /**
+     * @public
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
      *             SDK populates this field. For more information about idempotency, see
@@ -1767,6 +1982,7 @@ export interface CreateParticipantRequest {
      */
     ClientToken?: string;
     /**
+     * @public
      * <p>Information identifying the participant.</p>
      *          <important>
      *             <p>The only Valid value for <code>ParticipantRole</code> is <code>CUSTOM_BOT</code>. </p>
@@ -1782,11 +1998,13 @@ export interface CreateParticipantRequest {
  */
 export interface ParticipantTokenCredentials {
     /**
+     * @public
      * <p>The token used by the chat participant to call <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html">CreateParticipantConnection</a>. The participant token is valid for the lifetime of a chat
      *    participant. </p>
      */
     ParticipantToken?: string;
     /**
+     * @public
      * <p>The expiration of the token. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ.
      *    For example, 2019-11-08T02:41:28.172Z.</p>
      */
@@ -1797,11 +2015,13 @@ export interface ParticipantTokenCredentials {
  */
 export interface CreateParticipantResponse {
     /**
+     * @public
      * <p>The token used by the chat participant to call <code>CreateParticipantConnection</code>. The
      *    participant token is valid for the lifetime of a chat participant.</p>
      */
     ParticipantCredentials?: ParticipantTokenCredentials;
     /**
+     * @public
      * <p>The identifier for a chat participant. The participantId for a chat participant is the same
      *    throughout the chat lifecycle.</p>
      */
@@ -1812,22 +2032,27 @@ export interface CreateParticipantResponse {
  */
 export interface CreatePromptRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the prompt.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description of the prompt.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The URI for the S3 bucket where the prompt is stored.</p>
      */
     S3Uri: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -1837,10 +2062,12 @@ export interface CreatePromptRequest {
  */
 export interface CreatePromptResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the prompt.</p>
      */
     PromptARN?: string;
     /**
+     * @public
      * <p>A unique identifier for the prompt.</p>
      */
     PromptId?: string;
@@ -1851,14 +2078,17 @@ export interface CreatePromptResponse {
  */
 export interface OutboundCallerConfig {
     /**
+     * @public
      * <p>The caller ID name.</p>
      */
     OutboundCallerIdName?: string;
     /**
+     * @public
      * <p>The caller ID number.</p>
      */
     OutboundCallerIdNumberId?: string;
     /**
+     * @public
      * <p>The outbound whisper flow to be used during an outbound call.</p>
      */
     OutboundFlowId?: string;
@@ -1868,34 +2098,42 @@ export interface OutboundCallerConfig {
  */
 export interface CreateQueueRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the queue.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description of the queue.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The outbound caller ID name, number, and outbound whisper flow.</p>
      */
     OutboundCallerConfig?: OutboundCallerConfig;
     /**
+     * @public
      * <p>The identifier for the hours of operation.</p>
      */
     HoursOfOperationId: string | undefined;
     /**
+     * @public
      * <p>The maximum number of contacts that can be in the queue before it is considered full.</p>
      */
     MaxContacts?: number;
     /**
+     * @public
      * <p>The quick connects available to agents who are working the queue.</p>
      */
     QuickConnectIds?: string[];
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -1905,10 +2143,12 @@ export interface CreateQueueRequest {
  */
 export interface CreateQueueResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the queue.</p>
      */
     QueueArn?: string;
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId?: string;
@@ -1919,6 +2159,7 @@ export interface CreateQueueResponse {
  */
 export interface PhoneNumberQuickConnectConfig {
     /**
+     * @public
      * <p>The phone number in E.164 format.</p>
      */
     PhoneNumber: string | undefined;
@@ -1930,10 +2171,12 @@ export interface PhoneNumberQuickConnectConfig {
  */
 export interface QueueQuickConnectConfig {
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     ContactFlowId: string | undefined;
@@ -1958,10 +2201,12 @@ export type QuickConnectType = (typeof QuickConnectType)[keyof typeof QuickConne
  */
 export interface UserQuickConnectConfig {
     /**
+     * @public
      * <p>The identifier of the user.</p>
      */
     UserId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     ContactFlowId: string | undefined;
@@ -1972,19 +2217,23 @@ export interface UserQuickConnectConfig {
  */
 export interface QuickConnectConfig {
     /**
+     * @public
      * <p>The type of quick connect. In the Amazon Connect console, when you create a quick connect, you are
      *    prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE). </p>
      */
     QuickConnectType: QuickConnectType | string | undefined;
     /**
+     * @public
      * <p>The user configuration. This is required only if QuickConnectType is USER.</p>
      */
     UserConfig?: UserQuickConnectConfig;
     /**
+     * @public
      * <p>The queue configuration. This is required only if QuickConnectType is QUEUE.</p>
      */
     QueueConfig?: QueueQuickConnectConfig;
     /**
+     * @public
      * <p>The phone configuration. This is required only if QuickConnectType is PHONE_NUMBER.</p>
      */
     PhoneConfig?: PhoneNumberQuickConnectConfig;
@@ -1994,22 +2243,27 @@ export interface QuickConnectConfig {
  */
 export interface CreateQuickConnectRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the quick connect.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description of the quick connect.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>Configuration settings for the quick connect.</p>
      */
     QuickConnectConfig: QuickConnectConfig | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -2019,10 +2273,12 @@ export interface CreateQuickConnectRequest {
  */
 export interface CreateQuickConnectResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the quick connect. </p>
      */
     QuickConnectARN?: string;
     /**
+     * @public
      * <p>The identifier for the quick connect. </p>
      */
     QuickConnectId?: string;
@@ -2046,6 +2302,7 @@ export type BehaviorType = (typeof BehaviorType)[keyof typeof BehaviorType];
  */
 export interface CrossChannelBehavior {
     /**
+     * @public
      * <p>Specifies the other channels that can be routed to an agent handling their current
      *    channel.</p>
      */
@@ -2058,10 +2315,12 @@ export interface CrossChannelBehavior {
  */
 export interface MediaConcurrency {
     /**
+     * @public
      * <p>The channels that agents can handle in the Contact Control Panel (CCP).</p>
      */
     Channel: Channel | string | undefined;
     /**
+     * @public
      * <p>The number of contacts an agent can have on a channel simultaneously.</p>
      *          <p>Valid Range for <code>VOICE</code>: Minimum value of 1. Maximum value of 1.</p>
      *          <p>Valid Range for <code>CHAT</code>: Minimum value of 1. Maximum value of 10.</p>
@@ -2069,6 +2328,7 @@ export interface MediaConcurrency {
      */
     Concurrency: number | undefined;
     /**
+     * @public
      * <p>Defines the cross-channel routing behavior for each channel that is enabled for this Routing
      *    Profile. For example, this allows you to offer an agent a different contact from another channel
      *    when they are currently working with a contact from a Voice channel.</p>
@@ -2080,22 +2340,27 @@ export interface MediaConcurrency {
  */
 export interface CreateRoutingProfileRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the routing profile. Must not be more than 127 characters.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>Description of the routing profile. Must not be more than 250 characters.</p>
      */
     Description: string | undefined;
     /**
+     * @public
      * <p>The default outbound queue for the routing profile.</p>
      */
     DefaultOutboundQueueId: string | undefined;
     /**
+     * @public
      * <p>The inbound queues associated with the routing profile. If no queue is added, the agent can
      *    make only outbound calls.</p>
      *          <p>The limit of 10 array members applies to the maximum number of
@@ -2106,24 +2371,37 @@ export interface CreateRoutingProfileRequest {
      */
     QueueConfigs?: RoutingProfileQueueConfig[];
     /**
+     * @public
      * <p>The channels that agents can handle in the Contact Control Panel (CCP) for this routing
      *    profile.</p>
      */
     MediaConcurrencies: MediaConcurrency[] | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
+    /**
+     * @public
+     * <p>Whether agents with this routing profile
+     *    will have their routing order calculated based on
+     *    <i>time since their last inbound
+     *     contact</i> or <i>longest idle
+     *      time</i>. </p>
+     */
+    AgentAvailabilityTimer?: AgentAvailabilityTimer | string;
 }
 /**
  * @public
  */
 export interface CreateRoutingProfileResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
      */
     RoutingProfileArn?: string;
     /**
+     * @public
      * <p>The identifier of the routing profile.</p>
      */
     RoutingProfileId?: string;
@@ -2144,6 +2422,7 @@ export interface AssignContactCategoryActionDefinition {
  */
 export interface EventBridgeActionDefinition {
     /**
+     * @public
      * <p>The name.</p>
      */
     Name: string | undefined;
@@ -2176,10 +2455,12 @@ export type NotificationDeliveryType = (typeof NotificationDeliveryType)[keyof t
  */
 export interface NotificationRecipientType {
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}. Amazon Connect users with the specified tags will be notified.</p>
      */
     UserTags?: Record<string, string>;
     /**
+     * @public
      * <p>A list of user IDs.</p>
      */
     UserIds?: string[];
@@ -2190,10 +2471,12 @@ export interface NotificationRecipientType {
  */
 export interface SendNotificationActionDefinition {
     /**
+     * @public
      * <p>Notification delivery method.</p>
      */
     DeliveryMethod: NotificationDeliveryType | string | undefined;
     /**
+     * @public
      * <p>The subject of the email if the delivery method is <code>EMAIL</code>.
      *    Supports variable injection. For more information, see
      * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-variable-injection.html">JSONPath reference</a>
@@ -2201,16 +2484,19 @@ export interface SendNotificationActionDefinition {
      */
     Subject?: string;
     /**
+     * @public
      * <p>Notification content. Supports variable injection. For more information, see
      * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-variable-injection.html">JSONPath reference</a>
      * in the <i>Amazon Connect Administrators Guide</i>.</p>
      */
     Content: string | undefined;
     /**
+     * @public
      * <p>Content type format.</p>
      */
     ContentType: NotificationContentType | string | undefined;
     /**
+     * @public
      * <p>Notification recipient.</p>
      */
     Recipient: NotificationRecipientType | undefined;
@@ -2238,11 +2524,13 @@ export type ReferenceType = (typeof ReferenceType)[keyof typeof ReferenceType];
  */
 export interface Reference {
     /**
+     * @public
      * <p>A valid value for the reference. For example, for a URL reference, a formatted URL that is
      *    displayed to an agent in the Contact Control Panel (CCP).</p>
      */
     Value: string | undefined;
     /**
+     * @public
      * <p>The type of the reference. <code>DATE</code> must be of type Epoch timestamp.
      *    </p>
      */
@@ -2254,22 +2542,26 @@ export interface Reference {
  */
 export interface TaskActionDefinition {
     /**
+     * @public
      * <p>The name. Supports variable injection. For more information, see
      * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-variable-injection.html">JSONPath reference</a>
      * in the <i>Amazon Connect Administrators Guide</i>.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description. Supports variable injection. For more information, see
      * <a href="https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-variable-injection.html">JSONPath reference</a>
      * in the <i>Amazon Connect Administrators Guide</i>.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     ContactFlowId: string | undefined;
     /**
+     * @public
      * <p>Information about the reference when the <code>referenceType</code> is <code>URL</code>.
      *    Otherwise, null. (Supports variable injection in the <code>Value</code> field.)</p>
      */
@@ -2281,10 +2573,12 @@ export interface TaskActionDefinition {
  */
 export interface RuleAction {
     /**
+     * @public
      * <p>The type of action that creates a rule.</p>
      */
     ActionType: ActionType | string | undefined;
     /**
+     * @public
      * <p>Information about the task action. This field is required if <code>TriggerEventSource</code>
      *    is one of the following values: <code>OnZendeskTicketCreate</code> |
      *     <code>OnZendeskTicketStatusUpdate</code> | <code>OnSalesforceCaseCreate</code>
@@ -2292,14 +2586,17 @@ export interface RuleAction {
      */
     TaskAction?: TaskActionDefinition;
     /**
+     * @public
      * <p>Information about the EventBridge action.</p>
      */
     EventBridgeAction?: EventBridgeActionDefinition;
     /**
+     * @public
      * <p>Information about the contact category action.</p>
      */
     AssignContactCategoryAction?: AssignContactCategoryActionDefinition;
     /**
+     * @public
      * <p>Information about the send notification action.</p>
      */
     SendNotificationAction?: SendNotificationActionDefinition;
@@ -2342,10 +2639,12 @@ export type EventSourceName = (typeof EventSourceName)[keyof typeof EventSourceN
  */
 export interface RuleTriggerEventSource {
     /**
+     * @public
      * <p>The name of the event source.</p>
      */
     EventSourceName: EventSourceName | string | undefined;
     /**
+     * @public
      * <p>The identifier for the integration association.</p>
      */
     IntegrationAssociationId?: string;
@@ -2355,30 +2654,37 @@ export interface RuleTriggerEventSource {
  */
 export interface CreateRuleRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique name for the rule.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The event source to trigger the rule.</p>
      */
     TriggerEventSource: RuleTriggerEventSource | undefined;
     /**
+     * @public
      * <p>The conditions of the rule.</p>
      */
     Function: string | undefined;
     /**
+     * @public
      * <p>A list of actions to be run when the rule is triggered.</p>
      */
     Actions: RuleAction[] | undefined;
     /**
+     * @public
      * <p>The publish status of the rule.</p>
      */
     PublishStatus: RulePublishStatus | string | undefined;
     /**
+     * @public
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
      *             SDK populates this field. For more information about idempotency, see
@@ -2391,10 +2697,12 @@ export interface CreateRuleRequest {
  */
 export interface CreateRuleResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the rule.</p>
      */
     RuleArn: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the rule.</p>
      */
     RuleId: string | undefined;
@@ -2404,31 +2712,38 @@ export interface CreateRuleResponse {
  */
 export interface CreateSecurityProfileRequest {
     /**
+     * @public
      * <p>The name of the security profile.</p>
      */
     SecurityProfileName: string | undefined;
     /**
+     * @public
      * <p>The description of the security profile.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>Permissions assigned to the security profile. For a list of valid permissions, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html">List of security
      *     profile permissions</a>. </p>
      */
     Permissions?: string[];
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
     /**
+     * @public
      * <p>The list of tags that a security profile uses to restrict access to resources in Amazon Connect.</p>
      */
     AllowedAccessControlTags?: Record<string, string>;
     /**
+     * @public
      * <p>The list of resources that a security profile applies tag restrictions to in Amazon Connect. Following are acceptable ResourceNames: <code>User</code> |
      *     <code>SecurityProfile</code> | <code>Queue</code> | <code>RoutingProfile</code>
      *          </p>
@@ -2440,10 +2755,12 @@ export interface CreateSecurityProfileRequest {
  */
 export interface CreateSecurityProfileResponse {
     /**
+     * @public
      * <p>The identifier for the security profle.</p>
      */
     SecurityProfileId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the security profile.</p>
      */
     SecurityProfileArn?: string;
@@ -2454,6 +2771,7 @@ export interface CreateSecurityProfileResponse {
  */
 export interface TaskTemplateFieldIdentifier {
     /**
+     * @public
      * <p>The name of the task template field.</p>
      */
     Name?: string;
@@ -2464,6 +2782,7 @@ export interface TaskTemplateFieldIdentifier {
  */
 export interface InvisibleFieldInfo {
     /**
+     * @public
      * <p>Identifier of the invisible field.</p>
      */
     Id?: TaskTemplateFieldIdentifier;
@@ -2474,6 +2793,7 @@ export interface InvisibleFieldInfo {
  */
 export interface ReadOnlyFieldInfo {
     /**
+     * @public
      * <p>Identifier of the read-only field.</p>
      */
     Id?: TaskTemplateFieldIdentifier;
@@ -2484,6 +2804,7 @@ export interface ReadOnlyFieldInfo {
  */
 export interface RequiredFieldInfo {
     /**
+     * @public
      * <p>The unique identifier for the field.</p>
      */
     Id?: TaskTemplateFieldIdentifier;
@@ -2494,14 +2815,17 @@ export interface RequiredFieldInfo {
  */
 export interface TaskTemplateConstraints {
     /**
+     * @public
      * <p>Lists the fields that are required to be filled by agents.</p>
      */
     RequiredFields?: RequiredFieldInfo[];
     /**
+     * @public
      * <p>Lists the fields that are read-only to agents, and cannot be edited.</p>
      */
     ReadOnlyFields?: ReadOnlyFieldInfo[];
     /**
+     * @public
      * <p>Lists the fields that are invisible to agents.</p>
      */
     InvisibleFields?: InvisibleFieldInfo[];
@@ -2512,10 +2836,12 @@ export interface TaskTemplateConstraints {
  */
 export interface TaskTemplateDefaultFieldValue {
     /**
+     * @public
      * <p>Identifier of a field. </p>
      */
     Id?: TaskTemplateFieldIdentifier;
     /**
+     * @public
      * <p>Default value for the field.</p>
      */
     DefaultValue?: string;
@@ -2526,6 +2852,7 @@ export interface TaskTemplateDefaultFieldValue {
  */
 export interface TaskTemplateDefaults {
     /**
+     * @public
      * <p>Default value for the field.</p>
      */
     DefaultFieldValues?: TaskTemplateDefaultFieldValue[];
@@ -2558,18 +2885,22 @@ export type TaskTemplateFieldType = (typeof TaskTemplateFieldType)[keyof typeof
  */
 export interface TaskTemplateField {
     /**
+     * @public
      * <p>The unique identifier for the field.</p>
      */
     Id: TaskTemplateFieldIdentifier | undefined;
     /**
+     * @public
      * <p>The description of the field.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>Indicates the type of field.</p>
      */
     Type?: TaskTemplateFieldType | string;
     /**
+     * @public
      * <p>A list of options for a single select field.</p>
      */
     SingleSelectOptions?: string[];
@@ -2591,40 +2922,49 @@ export type TaskTemplateStatus = (typeof TaskTemplateStatus)[keyof typeof TaskTe
  */
 export interface CreateTaskTemplateRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the task template.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The description of the task template.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
      */
     ContactFlowId?: string;
     /**
+     * @public
      * <p>Constraints that are applicable to the fields listed.</p>
      */
     Constraints?: TaskTemplateConstraints;
     /**
+     * @public
      * <p>The default values for fields when a task is created by referencing this template.</p>
      */
     Defaults?: TaskTemplateDefaults;
     /**
+     * @public
      * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
      * Tasks can only be created from <code>ACTIVE</code> templates.
      * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created. </p>
      */
     Status?: TaskTemplateStatus | string;
     /**
+     * @public
      * <p>Fields that are part of the template.</p>
      */
     Fields: TaskTemplateField[] | undefined;
     /**
+     * @public
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
      *             SDK populates this field. For more information about idempotency, see
@@ -2637,10 +2977,12 @@ export interface CreateTaskTemplateRequest {
  */
 export interface CreateTaskTemplateResponse {
     /**
+     * @public
      * <p>The identifier of the task template resource.</p>
      */
     Id: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the task template resource.</p>
      */
     Arn: string | undefined;
@@ -2667,14 +3009,17 @@ export type PropertyValidationExceptionReason = (typeof PropertyValidationExcept
  */
 export interface PropertyValidationExceptionProperty {
     /**
+     * @public
      * <p>The full property path.</p>
      */
     PropertyPath: string | undefined;
     /**
+     * @public
      * <p>Why the property is not valid.</p>
      */
     Reason: PropertyValidationExceptionReason | string | undefined;
     /**
+     * @public
      * <p>A message describing why the property is not valid.</p>
      */
     Message: string | undefined;
@@ -2698,19 +3043,23 @@ export declare class PropertyValidationException extends __BaseException {
  */
 export interface CreateTrafficDistributionGroupRequest {
     /**
+     * @public
      * <p>The name for the traffic distribution group. </p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>A description for the traffic distribution group.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance that has been replicated. You can find the
      *     <code>instanceId</code> in the ARN of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
      *             SDK populates this field. For more information about idempotency, see
@@ -2718,6 +3067,7 @@ export interface CreateTrafficDistributionGroupRequest {
      */
     ClientToken?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -2727,12 +3077,14 @@ export interface CreateTrafficDistributionGroupRequest {
  */
 export interface CreateTrafficDistributionGroupResponse {
     /**
+     * @public
      * <p>The identifier of the traffic distribution group.
      * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
      * The ARN must be provided if the call is from the replicated Region.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      */
     Arn?: string;
@@ -2767,19 +3119,23 @@ export type UseCaseType = (typeof UseCaseType)[keyof typeof UseCaseType];
  */
 export interface CreateUseCaseRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the integration association.</p>
      */
     IntegrationAssociationId: string | undefined;
     /**
+     * @public
      * <p>The type of use case to associate to the integration association. Each integration
      *    association can have only one of each use case type.</p>
      */
     UseCaseType: UseCaseType | string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -2789,10 +3145,12 @@ export interface CreateUseCaseRequest {
  */
 export interface CreateUseCaseResponse {
     /**
+     * @public
      * <p>The identifier of the use case.</p>
      */
     UseCaseId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the use case.</p>
      */
     UseCaseArn?: string;
@@ -2803,21 +3161,25 @@ export interface CreateUseCaseResponse {
  */
 export interface UserIdentityInfo {
     /**
+     * @public
      * <p>The first name. This is required if you are using Amazon Connect or SAML for identity
      *    management.</p>
      */
     FirstName?: string;
     /**
+     * @public
      * <p>The last name. This is required if you are using Amazon Connect or SAML for identity
      *    management.</p>
      */
     LastName?: string;
     /**
+     * @public
      * <p>The email address. If you are using SAML for identity management and include this parameter,
      *    an error is returned.</p>
      */
     Email?: string;
     /**
+     * @public
      * <p>The user's secondary email address. If you provide a secondary email, the user receives
      *    email notifications - other than password reset notifications - to this email address instead of
      *    to their primary email address.</p>
@@ -2826,6 +3188,7 @@ export interface UserIdentityInfo {
      */
     SecondaryEmail?: string;
     /**
+     * @public
      * <p>The user's mobile number.</p>
      */
     Mobile?: string;
@@ -2848,14 +3211,17 @@ export type PhoneType = (typeof PhoneType)[keyof typeof PhoneType];
  */
 export interface UserPhoneConfig {
     /**
+     * @public
      * <p>The phone type.</p>
      */
     PhoneType: PhoneType | string | undefined;
     /**
+     * @public
      * <p>The Auto accept setting.</p>
      */
     AutoAccept?: boolean;
     /**
+     * @public
      * <p>The After Call Work (ACW) timeout setting, in seconds.</p>
      *          <note>
      *             <p>When returned by a <code>SearchUsers</code> call, <code>AfterContactWorkTimeLimit</code> is
@@ -2864,6 +3230,7 @@ export interface UserPhoneConfig {
      */
     AfterContactWorkTimeLimit?: number;
     /**
+     * @public
      * <p>The phone number for the user's desk phone.</p>
      */
     DeskPhoneNumber?: string;
@@ -2873,24 +3240,29 @@ export interface UserPhoneConfig {
  */
 export interface CreateUserRequest {
     /**
+     * @public
      * <p>The user name for the account. For instances not using SAML for identity management, the
      *    user name can include up to 20 characters. If you are using SAML for identity management, the
      *    user name can include up to 64 characters from [a-zA-Z0-9_-.\@]+.</p>
      */
     Username: string | undefined;
     /**
+     * @public
      * <p>The password for the user account. A password is required if you are using Amazon Connect for identity management. Otherwise, it is an error to include a password.</p>
      */
     Password?: string;
     /**
+     * @public
      * <p>The information about the identity of the user.</p>
      */
     IdentityInfo?: UserIdentityInfo;
     /**
+     * @public
      * <p>The phone settings for the user.</p>
      */
     PhoneConfig: UserPhoneConfig | undefined;
     /**
+     * @public
      * <p>The identifier of the user account in the directory used for identity management. If Amazon Connect cannot access the directory, you can specify this identifier to authenticate users.
      *    If you include the identifier, we assume that Amazon Connect cannot access the directory.
      *    Otherwise, the identity information is used to authenticate users from your directory.</p>
@@ -2901,22 +3273,27 @@ export interface CreateUserRequest {
      */
     DirectoryUserId?: string;
     /**
+     * @public
      * <p>The identifier of the security profile for the user.</p>
      */
     SecurityProfileIds: string[] | undefined;
     /**
+     * @public
      * <p>The identifier of the routing profile for the user.</p>
      */
     RoutingProfileId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the hierarchy group for the user.</p>
      */
     HierarchyGroupId?: string;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -2926,10 +3303,12 @@ export interface CreateUserRequest {
  */
 export interface CreateUserResponse {
     /**
+     * @public
      * <p>The identifier of the user account.</p>
      */
     UserId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the user account.</p>
      */
     UserArn?: string;
@@ -2939,19 +3318,23 @@ export interface CreateUserResponse {
  */
 export interface CreateUserHierarchyGroupRequest {
     /**
+     * @public
      * <p>The name of the user hierarchy group. Must not be more than 100 characters.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The identifier for the parent hierarchy group. The user hierarchy is created at level one if
      *    the parent group ID is null.</p>
      */
     ParentGroupId?: string;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -2961,10 +3344,12 @@ export interface CreateUserHierarchyGroupRequest {
  */
 export interface CreateUserHierarchyGroupResponse {
     /**
+     * @public
      * <p>The identifier of the hierarchy group.</p>
      */
     HierarchyGroupId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the hierarchy group. </p>
      */
     HierarchyGroupArn?: string;
@@ -2974,6 +3359,7 @@ export interface CreateUserHierarchyGroupResponse {
  */
 export interface CreateVocabularyRequest {
     /**
+     * @public
      * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
      *             request. If not provided, the Amazon Web Services
      *             SDK populates this field. For more information about idempotency, see
@@ -2982,20 +3368,24 @@ export interface CreateVocabularyRequest {
      */
     ClientToken?: string;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique name of the custom vocabulary.</p>
      */
     VocabularyName: string | undefined;
     /**
+     * @public
      * <p>The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see
      * <a href="https://docs.aws.amazon.com/transcribe/latest/dg/transcribe-whatis.html">What is Amazon Transcribe?</a>
      *          </p>
      */
     LanguageCode: VocabularyLanguageCode | string | undefined;
     /**
+     * @public
      * <p>The content of the custom vocabulary in plain-text format with a table of values. Each row
      *    in the table represents a word or a phrase, described with <code>Phrase</code>, <code>IPA</code>,
      *     <code>SoundsLike</code>, and <code>DisplayAs</code> fields. Separate the fields with TAB
@@ -3004,6 +3394,7 @@ export interface CreateVocabularyRequest {
      */
     Content: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -3027,14 +3418,17 @@ export type VocabularyState = (typeof VocabularyState)[keyof typeof VocabularySt
  */
 export interface CreateVocabularyResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
      */
     VocabularyArn: string | undefined;
     /**
+     * @public
      * <p>The identifier of the custom vocabulary.</p>
      */
     VocabularyId: string | undefined;
     /**
+     * @public
      * <p>The current state of the custom vocabulary.</p>
      */
     State: VocabularyState | string | undefined;
@@ -3044,14 +3438,17 @@ export interface CreateVocabularyResponse {
  */
 export interface DeactivateEvaluationFormRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The unique identifier for the evaluation form.</p>
      */
     EvaluationFormId: string | undefined;
     /**
+     * @public
      * <p>A version of the evaluation form. If the version property is not provided, the latest version of the
      *    evaluation form is deactivated.</p>
      */
@@ -3062,14 +3459,17 @@ export interface DeactivateEvaluationFormRequest {
  */
 export interface DeactivateEvaluationFormResponse {
     /**
+     * @public
      * <p>The unique identifier for the evaluation form.</p>
      */
     EvaluationFormId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the evaluation form resource.</p>
      */
     EvaluationFormArn: string | undefined;
     /**
+     * @public
      * <p>The version of the deactivated evaluation form resource.</p>
      */
     EvaluationFormVersion: number | undefined;
@@ -3079,10 +3479,12 @@ export interface DeactivateEvaluationFormResponse {
  */
 export interface DeleteContactEvaluationRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the contact evaluation.</p>
      */
     EvaluationId: string | undefined;
@@ -3092,10 +3494,12 @@ export interface DeleteContactEvaluationRequest {
  */
 export interface DeleteContactFlowRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     ContactFlowId: string | undefined;
@@ -3110,10 +3514,12 @@ export interface DeleteContactFlowResponse {
  */
 export interface DeleteContactFlowModuleRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the flow module.</p>
      */
     ContactFlowModuleId: string | undefined;
@@ -3128,14 +3534,17 @@ export interface DeleteContactFlowModuleResponse {
  */
 export interface DeleteEvaluationFormRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The unique identifier for the evaluation form.</p>
      */
     EvaluationFormId: string | undefined;
     /**
+     * @public
      * <p>The unique identifier for the evaluation form.</p>
      */
     EvaluationFormVersion?: number;
@@ -3145,10 +3554,12 @@ export interface DeleteEvaluationFormRequest {
  */
 export interface DeleteHoursOfOperationRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the hours of operation.</p>
      */
     HoursOfOperationId: string | undefined;
@@ -3158,6 +3569,7 @@ export interface DeleteHoursOfOperationRequest {
  */
 export interface DeleteInstanceRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -3167,10 +3579,12 @@ export interface DeleteInstanceRequest {
  */
 export interface DeleteIntegrationAssociationRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the integration association.</p>
      */
     IntegrationAssociationId: string | undefined;
@@ -3180,10 +3594,12 @@ export interface DeleteIntegrationAssociationRequest {
  */
 export interface DeletePromptRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the prompt.</p>
      */
     PromptId: string | undefined;
@@ -3193,10 +3609,12 @@ export interface DeletePromptRequest {
  */
 export interface DeleteQueueRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId: string | undefined;
@@ -3227,10 +3645,12 @@ export declare class ResourceInUseException extends __BaseException {
     readonly $fault: "client";
     Message?: string;
     /**
+     * @public
      * <p>The type of resource.</p>
      */
     ResourceType?: ResourceType | string;
     /**
+     * @public
      * <p>The identifier for the resource.</p>
      */
     ResourceId?: string;
@@ -3244,10 +3664,12 @@ export declare class ResourceInUseException extends __BaseException {
  */
 export interface DeleteQuickConnectRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the quick connect.</p>
      */
     QuickConnectId: string | undefined;
@@ -3257,10 +3679,12 @@ export interface DeleteQuickConnectRequest {
  */
 export interface DeleteRoutingProfileRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the routing profile.</p>
      */
     RoutingProfileId: string | undefined;
@@ -3270,10 +3694,12 @@ export interface DeleteRoutingProfileRequest {
  */
 export interface DeleteRuleRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the rule.</p>
      */
     RuleId: string | undefined;
@@ -3283,10 +3709,12 @@ export interface DeleteRuleRequest {
  */
 export interface DeleteSecurityProfileRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the security profle.</p>
      */
     SecurityProfileId: string | undefined;
@@ -3296,10 +3724,12 @@ export interface DeleteSecurityProfileRequest {
  */
 export interface DeleteTaskTemplateRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the task template.</p>
      */
     TaskTemplateId: string | undefined;
@@ -3314,6 +3744,7 @@ export interface DeleteTaskTemplateResponse {
  */
 export interface DeleteTrafficDistributionGroupRequest {
     /**
+     * @public
      * <p>The identifier of the traffic distribution group.
      * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
      * The ARN must be provided if the call is from the replicated Region.</p>
@@ -3330,14 +3761,17 @@ export interface DeleteTrafficDistributionGroupResponse {
  */
 export interface DeleteUseCaseRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the integration association.</p>
      */
     IntegrationAssociationId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the use case.</p>
      */
     UseCaseId: string | undefined;
@@ -3347,10 +3781,12 @@ export interface DeleteUseCaseRequest {
  */
 export interface DeleteUserRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the user.</p>
      */
     UserId: string | undefined;
@@ -3360,10 +3796,12 @@ export interface DeleteUserRequest {
  */
 export interface DeleteUserHierarchyGroupRequest {
     /**
+     * @public
      * <p>The identifier of the hierarchy group.</p>
      */
     HierarchyGroupId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -3373,10 +3811,12 @@ export interface DeleteUserHierarchyGroupRequest {
  */
 export interface DeleteVocabularyRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the custom vocabulary.</p>
      */
     VocabularyId: string | undefined;
@@ -3386,14 +3826,17 @@ export interface DeleteVocabularyRequest {
  */
 export interface DeleteVocabularyResponse {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
      */
     VocabularyArn: string | undefined;
     /**
+     * @public
      * <p>The identifier of the custom vocabulary.</p>
      */
     VocabularyId: string | undefined;
     /**
+     * @public
      * <p>The current state of the custom vocabulary.</p>
      */
     State: VocabularyState | string | undefined;
@@ -3403,10 +3846,12 @@ export interface DeleteVocabularyResponse {
  */
 export interface DescribeAgentStatusRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the agent status.</p>
      */
     AgentStatusId: string | undefined;
@@ -3416,6 +3861,7 @@ export interface DescribeAgentStatusRequest {
  */
 export interface DescribeAgentStatusResponse {
     /**
+     * @public
      * <p>The agent status.</p>
      */
     AgentStatus?: AgentStatus;
@@ -3425,10 +3871,12 @@ export interface DescribeAgentStatusResponse {
  */
 export interface DescribeContactRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the contact.</p>
      */
     ContactId: string | undefined;
@@ -3439,10 +3887,12 @@ export interface DescribeContactRequest {
  */
 export interface QueueInfo {
     /**
+     * @public
      * <p>The unique identifier for the queue.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The timestamp when the contact was added to the queue.</p>
      */
     EnqueueTimestamp?: Date;
@@ -3453,6 +3903,7 @@ export interface QueueInfo {
  */
 export interface WisdomInfo {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the Wisdom session.</p>
      */
     SessionArn?: string;
@@ -3463,46 +3914,57 @@ export interface WisdomInfo {
  */
 export interface Contact {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the contact.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The identifier for the contact.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>If this contact is related to other contacts, this is the ID of the initial contact.</p>
      */
     InitialContactId?: string;
     /**
+     * @public
      * <p>If this contact is not the first contact, this is the ID of the previous contact.</p>
      */
     PreviousContactId?: string;
     /**
+     * @public
      * <p>Indicates how the contact was initiated.</p>
      */
     InitiationMethod?: ContactInitiationMethod | string;
     /**
+     * @public
      * <p>The name of the contact.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The description of the contact.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>How the contact reached your contact center.</p>
      */
     Channel?: Channel | string;
     /**
+     * @public
      * <p>If this contact was queued, this contains information about the queue. </p>
      */
     QueueInfo?: QueueInfo;
     /**
+     * @public
      * <p>Information about the agent who accepted the contact.</p>
      */
     AgentInfo?: AgentInfo;
     /**
+     * @public
      * <p>The date and time this contact was initiated, in UTC time. For <code>INBOUND</code>, this is
      *    when the contact arrived. For <code>OUTBOUND</code>, this is when the agent began dialing. For
      *     <code>CALLBACK</code>, this is when the callback contact was created. For <code>TRANSFER</code>
@@ -3513,24 +3975,29 @@ export interface Contact {
      */
     InitiationTimestamp?: Date;
     /**
+     * @public
      * <p>The timestamp when the customer endpoint disconnected from Amazon Connect.</p>
      */
     DisconnectTimestamp?: Date;
     /**
+     * @public
      * <p>The timestamp when contact was last updated.</p>
      */
     LastUpdateTimestamp?: Date;
     /**
+     * @public
      * <p>The timestamp, in Unix epoch time format, at which to start running the inbound flow.
      *   </p>
      */
     ScheduledTimestamp?: Date;
     /**
+     * @public
      * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html#relatedcontactid">related</a> to this
      *    contact.</p>
      */
     RelatedContactId?: string;
     /**
+     * @public
      * <p>Information about Amazon Connect Wisdom.</p>
      */
     WisdomInfo?: WisdomInfo;
@@ -3540,6 +4007,7 @@ export interface Contact {
  */
 export interface DescribeContactResponse {
     /**
+     * @public
      * <p>Information about the contact.</p>
      */
     Contact?: Contact;
@@ -3549,10 +4017,12 @@ export interface DescribeContactResponse {
  */
 export interface DescribeContactEvaluationRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the contact evaluation.</p>
      */
     EvaluationId: string | undefined;
@@ -3568,6 +4038,7 @@ export type EvaluationAnswerData = EvaluationAnswerData.NotApplicableMember | Ev
  */
 export declare namespace EvaluationAnswerData {
     /**
+     * @public
      * <p>The string value for an answer in a contact evaluation.</p>
      */
     interface StringValueMember {
@@ -3577,6 +4048,7 @@ export declare namespace EvaluationAnswerData {
         $unknown?: never;
     }
     /**
+     * @public
      * <p>The numeric value for an answer in a contact evaluation.</p>
      */
     interface NumericValueMember {
@@ -3586,6 +4058,7 @@ export declare namespace EvaluationAnswerData {
         $unknown?: never;
     }
     /**
+     * @public
      * <p>The flag to mark the question as not applicable.</p>
      */
     interface NotApplicableMember {
@@ -3594,6 +4067,9 @@ export declare namespace EvaluationAnswerData {
         NotApplicable: boolean;
         $unknown?: never;
     }
+    /**
+     * @public
+     */
     interface $UnknownMember {
         StringValue?: never;
         NumericValue?: never;
@@ -3614,10 +4090,12 @@ export declare namespace EvaluationAnswerData {
  */
 export interface EvaluationAnswerOutput {
     /**
+     * @public
      * <p>The value for an answer in a contact evaluation.</p>
      */
     Value?: EvaluationAnswerData;
     /**
+     * @public
      * <p>The system suggested value for an answer in a contact evaluation.</p>
      */
     SystemSuggestedValue?: EvaluationAnswerData;
@@ -3628,14 +4106,17 @@ export interface EvaluationAnswerOutput {
  */
 export interface EvaluationScore {
     /**
+     * @public
      * <p>The score percentage for an item in a contact evaluation.</p>
      */
     Percentage?: number;
     /**
+     * @public
      * <p>The flag to mark the item as not applicable for scoring.</p>
      */
     NotApplicable?: boolean;
     /**
+     * @public
      * <p>The flag that marks the item as automatic fail. If the item or a child item gets an
      *    automatic fail answer, this flag will be true.</p>
      */
@@ -3647,18 +4128,22 @@ export interface EvaluationScore {
  */
 export interface EvaluationMetadata {
     /**
+     * @public
      * <p>The identifier of the contact in this instance of Amazon Connect. </p>
      */
     ContactId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the user who last updated the evaluation.</p>
      */
     EvaluatorArn: string | undefined;
     /**
+     * @public
      * <p>The identifier of the agent who performed the contact.</p>
      */
     ContactAgentId?: string;
     /**
+     * @public
      * <p>The overall score of the contact evaluation.</p>
      */
     Score?: EvaluationScore;
@@ -3669,6 +4154,7 @@ export interface EvaluationMetadata {
  */
 export interface EvaluationNote {
     /**
+     * @public
      * <p>The note for an item (section or question) in a contact evaluation.</p>
      */
     Value?: string;
@@ -3691,42 +4177,52 @@ export type EvaluationStatus = (typeof EvaluationStatus)[keyof typeof Evaluation
  */
 export interface Evaluation {
     /**
+     * @public
      * <p>A unique identifier for the contact evaluation.</p>
      */
     EvaluationId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the contact evaluation resource.</p>
      */
     EvaluationArn: string | undefined;
     /**
+     * @public
      * <p>Metadata about the contact evaluation.</p>
      */
     Metadata: EvaluationMetadata | undefined;
     /**
+     * @public
      * <p>A map of question identifiers to answer value.</p>
      */
     Answers: Record<string, EvaluationAnswerOutput> | undefined;
     /**
+     * @public
      * <p>A map of question identifiers to note value.</p>
      */
     Notes: Record<string, EvaluationNote> | undefined;
     /**
+     * @public
      * <p>The status of the contact evaluation.</p>
      */
     Status: EvaluationStatus | string | undefined;
     /**
+     * @public
      * <p>A map of item (section or question) identifiers to score value.</p>
      */
     Scores?: Record<string, EvaluationScore>;
     /**
+     * @public
      * <p>The timestamp for when the evaluation was created.</p>
      */
     CreatedTime: Date | undefined;
     /**
+     * @public
      * <p>The timestamp for when the evaluation was last updated.</p>
      */
     LastModifiedTime: Date | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -3749,10 +4245,12 @@ export declare class ContactFlowNotPublishedException extends __BaseException {
  */
 export interface DescribeContactFlowRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     ContactFlowId: string | undefined;
@@ -3775,35 +4273,43 @@ export type ContactFlowState = (typeof ContactFlowState)[keyof typeof ContactFlo
  */
 export interface ContactFlow {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the flow.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The identifier of the flow.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The name of the flow.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The type of the flow. For descriptions of the available types, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types">Choose a flow type</a> in the <i>Amazon Connect Administrator
      *    Guide</i>.</p>
      */
     Type?: ContactFlowType | string;
     /**
+     * @public
      * <p>The type of flow.</p>
      */
     State?: ContactFlowState | string;
     /**
+     * @public
      * <p>The description of the flow.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The content of the flow.</p>
      */
     Content?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -3813,6 +4319,7 @@ export interface ContactFlow {
  */
 export interface DescribeContactFlowResponse {
     /**
+     * @public
      * <p>Information about the flow.</p>
      */
     ContactFlow?: ContactFlow;
@@ -3822,10 +4329,12 @@ export interface DescribeContactFlowResponse {
  */
 export interface DescribeContactFlowModuleRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the flow module.</p>
      */
     ContactFlowModuleId: string | undefined;
@@ -3860,34 +4369,42 @@ export type ContactFlowModuleStatus = (typeof ContactFlowModuleStatus)[keyof typ
  */
 export interface ContactFlowModule {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN).</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The identifier of the flow module.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The name of the flow module.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The content of the flow module.</p>
      */
     Content?: string;
     /**
+     * @public
      * <p>The description of the flow module.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The type of flow module.</p>
      */
     State?: ContactFlowModuleState | string;
     /**
+     * @public
      * <p>The status of the flow module.</p>
      */
     Status?: ContactFlowModuleStatus | string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -3897,6 +4414,7 @@ export interface ContactFlowModule {
  */
 export interface DescribeContactFlowModuleResponse {
     /**
+     * @public
      * <p>Information about the flow module.</p>
      */
     ContactFlowModule?: ContactFlowModule;
@@ -3906,14 +4424,17 @@ export interface DescribeContactFlowModuleResponse {
  */
 export interface DescribeEvaluationFormRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the contact evaluation.</p>
      */
     EvaluationFormId: string | undefined;
     /**
+     * @public
      * <p>A version of the evaluation form.</p>
      */
     EvaluationFormVersion?: number;
@@ -3935,10 +4456,12 @@ export type EvaluationFormVersionStatus = (typeof EvaluationFormVersionStatus)[k
  */
 export interface DescribeHoursOfOperationRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the hours of operation.</p>
      */
     HoursOfOperationId: string | undefined;
@@ -3949,30 +4472,37 @@ export interface DescribeHoursOfOperationRequest {
  */
 export interface HoursOfOperation {
     /**
+     * @public
      * <p>The identifier for the hours of operation.</p>
      */
     HoursOfOperationId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the hours of operation.</p>
      */
     HoursOfOperationArn?: string;
     /**
+     * @public
      * <p>The name for the hours of operation.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The description for the hours of operation.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The time zone for the hours of operation.</p>
      */
     TimeZone?: string;
     /**
+     * @public
      * <p>Configuration information for the hours of operation.</p>
      */
     Config?: HoursOfOperationConfig[];
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -3982,6 +4512,7 @@ export interface HoursOfOperation {
  */
 export interface DescribeHoursOfOperationResponse {
     /**
+     * @public
      * <p>The hours of operation.</p>
      */
     HoursOfOperation?: HoursOfOperation;
@@ -3991,6 +4522,7 @@ export interface DescribeHoursOfOperationResponse {
  */
 export interface DescribeInstanceRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -4015,6 +4547,7 @@ export type InstanceStatus = (typeof InstanceStatus)[keyof typeof InstanceStatus
  */
 export interface InstanceStatusReason {
     /**
+     * @public
      * <p>The message.</p>
      */
     Message?: string;
@@ -4025,47 +4558,58 @@ export interface InstanceStatusReason {
  */
 export interface Instance {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the instance.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The identity management type.</p>
      */
     IdentityManagementType?: DirectoryType | string;
     /**
+     * @public
      * <p>The alias of instance.</p>
      */
     InstanceAlias?: string;
     /**
+     * @public
      * <p>When the instance was created.</p>
      */
     CreatedTime?: Date;
     /**
+     * @public
      * <p>The service role of the instance.</p>
      */
     ServiceRole?: string;
     /**
+     * @public
      * <p>The state of the instance.</p>
      */
     InstanceStatus?: InstanceStatus | string;
     /**
+     * @public
      * <p>Relevant
      *    details why the instance was not successfully created. </p>
      */
     StatusReason?: InstanceStatusReason;
     /**
+     * @public
      * <p>Whether inbound calls are enabled.</p>
      */
     InboundCallsEnabled?: boolean;
     /**
+     * @public
      * <p>Whether outbound calls are enabled.</p>
      */
     OutboundCallsEnabled?: boolean;
     /**
+     * @public
      * <p>This URL allows contact center users to access the Amazon Connect admin website.</p>
      */
     InstanceAccessUrl?: string;
@@ -4075,6 +4619,7 @@ export interface Instance {
  */
 export interface DescribeInstanceResponse {
     /**
+     * @public
      * <p>The name of the instance.</p>
      */
     Instance?: Instance;
@@ -4104,10 +4649,12 @@ export type InstanceAttributeType = (typeof InstanceAttributeType)[keyof typeof
  */
 export interface DescribeInstanceAttributeRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The type of attribute.</p>
      */
     AttributeType: InstanceAttributeType | string | undefined;
@@ -4118,10 +4665,12 @@ export interface DescribeInstanceAttributeRequest {
  */
 export interface Attribute {
     /**
+     * @public
      * <p>The type of attribute.</p>
      */
     AttributeType?: InstanceAttributeType | string;
     /**
+     * @public
      * <p>The value of the attribute.</p>
      */
     Value?: string;
@@ -4131,6 +4680,7 @@ export interface Attribute {
  */
 export interface DescribeInstanceAttributeResponse {
     /**
+     * @public
      * <p>The
      *    type
      *    of attribute.</p>
@@ -4142,14 +4692,17 @@ export interface DescribeInstanceAttributeResponse {
  */
 export interface DescribeInstanceStorageConfigRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      */
     AssociationId: string | undefined;
     /**
+     * @public
      * <p>A valid resource type.</p>
      */
     ResourceType: InstanceStorageResourceType | string | undefined;
@@ -4159,6 +4712,7 @@ export interface DescribeInstanceStorageConfigRequest {
  */
 export interface DescribeInstanceStorageConfigResponse {
     /**
+     * @public
      * <p>A valid storage type.</p>
      */
     StorageConfig?: InstanceStorageConfig;
@@ -4168,6 +4722,7 @@ export interface DescribeInstanceStorageConfigResponse {
  */
 export interface DescribePhoneNumberRequest {
     /**
+     * @public
      * <p>A unique identifier for the phone number.</p>
      */
     PhoneNumberId: string | undefined;
@@ -4462,10 +5017,12 @@ export type PhoneNumberWorkflowStatus = (typeof PhoneNumberWorkflowStatus)[keyof
  */
 export interface PhoneNumberStatus {
     /**
+     * @public
      * <p>The status.</p>
      */
     Status?: PhoneNumberWorkflowStatus | string;
     /**
+     * @public
      * <p>The status message.</p>
      */
     Message?: string;
@@ -4493,38 +5050,47 @@ export type PhoneNumberType = (typeof PhoneNumberType)[keyof typeof PhoneNumberT
  */
 export interface ClaimedPhoneNumberSummary {
     /**
+     * @public
      * <p>A unique identifier for the phone number.</p>
      */
     PhoneNumberId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the phone number.</p>
      */
     PhoneNumberArn?: string;
     /**
+     * @public
      * <p>The phone number. Phone numbers are formatted <code>[+] [country code] [subscriber number including area code]</code>.</p>
      */
     PhoneNumber?: string;
     /**
+     * @public
      * <p>The ISO country code.</p>
      */
     PhoneNumberCountryCode?: PhoneNumberCountryCode | string;
     /**
+     * @public
      * <p>The type of phone number.</p>
      */
     PhoneNumberType?: PhoneNumberType | string;
     /**
+     * @public
      * <p>The description of the phone number.</p>
      */
     PhoneNumberDescription?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone numbers are claimed to.</p>
      */
     TargetArn?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
     /**
+     * @public
      * <p>The status of the phone number.</p>
      *          <ul>
      *             <li>
@@ -4562,6 +5128,7 @@ export interface ClaimedPhoneNumberSummary {
  */
 export interface DescribePhoneNumberResponse {
     /**
+     * @public
      * <p>Information about a phone number that's been claimed to your Amazon Connect instance or
      *    traffic distribution group.</p>
      */
@@ -4572,10 +5139,12 @@ export interface DescribePhoneNumberResponse {
  */
 export interface DescribePromptRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the prompt.</p>
      */
     PromptId: string | undefined;
@@ -4586,22 +5155,27 @@ export interface DescribePromptRequest {
  */
 export interface Prompt {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the prompt.</p>
      */
     PromptARN?: string;
     /**
+     * @public
      * <p>A unique identifier for the prompt.</p>
      */
     PromptId?: string;
     /**
+     * @public
      * <p>The name of the prompt.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The description of the prompt.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -4611,6 +5185,7 @@ export interface Prompt {
  */
 export interface DescribePromptResponse {
     /**
+     * @public
      * <p>Information about the prompt.</p>
      */
     Prompt?: Prompt;
@@ -4620,10 +5195,12 @@ export interface DescribePromptResponse {
  */
 export interface DescribeQueueRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId: string | undefined;
@@ -4646,38 +5223,47 @@ export type QueueStatus = (typeof QueueStatus)[keyof typeof QueueStatus];
  */
 export interface Queue {
     /**
+     * @public
      * <p>The name of the queue.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the queue.</p>
      */
     QueueArn?: string;
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId?: string;
     /**
+     * @public
      * <p>The description of the queue.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The outbound caller ID name, number, and outbound whisper flow.</p>
      */
     OutboundCallerConfig?: OutboundCallerConfig;
     /**
+     * @public
      * <p>The identifier for the hours of operation.</p>
      */
     HoursOfOperationId?: string;
     /**
+     * @public
      * <p>The maximum number of contacts that can be in the queue before it is considered full.</p>
      */
     MaxContacts?: number;
     /**
+     * @public
      * <p>The status of the queue.</p>
      */
     Status?: QueueStatus | string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -4687,6 +5273,7 @@ export interface Queue {
  */
 export interface DescribeQueueResponse {
     /**
+     * @public
      * <p>The name of the queue.</p>
      */
     Queue?: Queue;
@@ -4696,10 +5283,12 @@ export interface DescribeQueueResponse {
  */
 export interface DescribeQuickConnectRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the quick connect.</p>
      */
     QuickConnectId: string | undefined;
@@ -4710,26 +5299,32 @@ export interface DescribeQuickConnectRequest {
  */
 export interface QuickConnect {
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the quick connect.</p>
      */
     QuickConnectARN?: string;
     /**
+     * @public
      * <p>The identifier for the quick connect.</p>
      */
     QuickConnectId?: string;
     /**
+     * @public
      * <p>The name of the quick connect.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The description.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>Contains information about the quick connect.</p>
      */
     QuickConnectConfig?: QuickConnectConfig;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -4739,6 +5334,7 @@ export interface QuickConnect {
  */
 export interface DescribeQuickConnectResponse {
     /**
+     * @public
      * <p>Information about the quick connect.</p>
      */
     QuickConnect?: QuickConnect;
@@ -4748,10 +5344,12 @@ export interface DescribeQuickConnectResponse {
  */
 export interface DescribeRoutingProfileRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the routing profile.</p>
      */
     RoutingProfileId: string | undefined;
@@ -4762,52 +5360,72 @@ export interface DescribeRoutingProfileRequest {
  */
 export interface RoutingProfile {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId?: string;
     /**
+     * @public
      * <p>The name of the routing profile.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
      */
     RoutingProfileArn?: string;
     /**
+     * @public
      * <p>The identifier of the routing profile.</p>
      */
     RoutingProfileId?: string;
     /**
+     * @public
      * <p>The description of the routing profile.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The channels agents can handle in the Contact Control Panel (CCP) for this routing
      *    profile.</p>
      */
     MediaConcurrencies?: MediaConcurrency[];
     /**
+     * @public
      * <p>The identifier of the default outbound queue for this routing profile.</p>
      */
     DefaultOutboundQueueId?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
     /**
+     * @public
      * <p>The number of associated queues in routing profile.</p>
      */
     NumberOfAssociatedQueues?: number;
     /**
+     * @public
      * <p>The number of associated users in routing profile.</p>
      */
     NumberOfAssociatedUsers?: number;
+    /**
+     * @public
+     * <p>Whether agents with this routing profile
+     *    will have their routing order calculated based on
+     *    <i>time since their last inbound
+     *     contact</i> or <i>longest idle
+     *      time</i>. </p>
+     */
+    AgentAvailabilityTimer?: AgentAvailabilityTimer | string;
 }
 /**
  * @public
  */
 export interface DescribeRoutingProfileResponse {
     /**
+     * @public
      * <p>The routing profile.</p>
      */
     RoutingProfile?: RoutingProfile;
@@ -4817,10 +5435,12 @@ export interface DescribeRoutingProfileResponse {
  */
 export interface DescribeRuleRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the rule.</p>
      */
     RuleId: string | undefined;
@@ -4831,46 +5451,57 @@ export interface DescribeRuleRequest {
  */
 export interface Rule {
     /**
+     * @public
      * <p>The name of the rule.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>A unique identifier for the rule.</p>
      */
     RuleId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the rule.</p>
      */
     RuleArn: string | undefined;
     /**
+     * @public
      * <p>The event source to trigger the rule.</p>
      */
     TriggerEventSource: RuleTriggerEventSource | undefined;
     /**
+     * @public
      * <p>The conditions of the rule.</p>
      */
     Function: string | undefined;
     /**
+     * @public
      * <p>A list of actions to be run when the rule is triggered.</p>
      */
     Actions: RuleAction[] | undefined;
     /**
+     * @public
      * <p>The publish status of the rule.</p>
      */
     PublishStatus: RulePublishStatus | string | undefined;
     /**
+     * @public
      * <p>The timestamp for when the rule was created.</p>
      */
     CreatedTime: Date | undefined;
     /**
+     * @public
      * <p>The timestamp for the when the rule was last updated.</p>
      */
     LastUpdatedTime: Date | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the user who last updated the rule.</p>
      */
     LastUpdatedBy: string | undefined;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -4880,6 +5511,7 @@ export interface Rule {
  */
 export interface DescribeRuleResponse {
     /**
+     * @public
      * <p>Information about the rule.</p>
      */
     Rule: Rule | undefined;
@@ -4889,10 +5521,12 @@ export interface DescribeRuleResponse {
  */
 export interface DescribeSecurityProfileRequest {
     /**
+     * @public
      * <p>The identifier for the security profle.</p>
      */
     SecurityProfileId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -4903,34 +5537,42 @@ export interface DescribeSecurityProfileRequest {
  */
 export interface SecurityProfile {
     /**
+     * @public
      * <p>The identifier for the security profile.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The organization resource identifier for the security profile.</p>
      */
     OrganizationResourceId?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) for the secruity profile.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The name for the security profile.</p>
      */
     SecurityProfileName?: string;
     /**
+     * @public
      * <p>The description of the security profile.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
     /**
+     * @public
      * <p>The list of tags that a security profile uses to restrict access to resources in Amazon Connect.</p>
      */
     AllowedAccessControlTags?: Record<string, string>;
     /**
+     * @public
      * <p>The list of resources that a security profile applies tag restrictions to in Amazon Connect.</p>
      */
     TagRestrictedResources?: string[];
@@ -4940,6 +5582,7 @@ export interface SecurityProfile {
  */
 export interface DescribeSecurityProfileResponse {
     /**
+     * @public
      * <p>The security profile.</p>
      */
     SecurityProfile?: SecurityProfile;
@@ -4949,6 +5592,7 @@ export interface DescribeSecurityProfileResponse {
  */
 export interface DescribeTrafficDistributionGroupRequest {
     /**
+     * @public
      * <p>The identifier of the traffic distribution group.
      * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
      * The ARN must be provided if the call is from the replicated Region.</p>
@@ -4977,28 +5621,34 @@ export type TrafficDistributionGroupStatus = (typeof TrafficDistributionGroupSta
  */
 export interface TrafficDistributionGroup {
     /**
+     * @public
      * <p>The identifier of the traffic distribution group.
      * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
      * The ARN must be provided if the call is from the replicated Region.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The name of the traffic distribution group.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The description of the traffic distribution group.</p>
      */
     Description?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN).</p>
      */
     InstanceArn?: string;
     /**
+     * @public
      * <p>The status of the traffic distribution group.</p>
      *          <ul>
      *             <li>
@@ -5032,6 +5682,7 @@ export interface TrafficDistributionGroup {
      */
     Status?: TrafficDistributionGroupStatus | string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -5041,6 +5692,7 @@ export interface TrafficDistributionGroup {
  */
 export interface DescribeTrafficDistributionGroupResponse {
     /**
+     * @public
      * <p>Information about the traffic distribution group.</p>
      */
     TrafficDistributionGroup?: TrafficDistributionGroup;
@@ -5050,10 +5702,12 @@ export interface DescribeTrafficDistributionGroupResponse {
  */
 export interface DescribeUserRequest {
     /**
+     * @public
      * <p>The identifier of the user account.</p>
      */
     UserId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -5064,42 +5718,52 @@ export interface DescribeUserRequest {
  */
 export interface User {
     /**
+     * @public
      * <p>The identifier of the user account.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the user account.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The user name assigned to the user account.</p>
      */
     Username?: string;
     /**
+     * @public
      * <p>Information about the user identity.</p>
      */
     IdentityInfo?: UserIdentityInfo;
     /**
+     * @public
      * <p>Information about the phone configuration for the user.</p>
      */
     PhoneConfig?: UserPhoneConfig;
     /**
+     * @public
      * <p>The identifier of the user account in the directory used for identity management.</p>
      */
     DirectoryUserId?: string;
     /**
+     * @public
      * <p>The identifiers of the security profiles for the user.</p>
      */
     SecurityProfileIds?: string[];
     /**
+     * @public
      * <p>The identifier of the routing profile for the user.</p>
      */
     RoutingProfileId?: string;
     /**
+     * @public
      * <p>The identifier of the hierarchy group for the user.</p>
      */
     HierarchyGroupId?: string;
     /**
+     * @public
      * <p>The
      *    tags.</p>
      */
@@ -5110,6 +5774,7 @@ export interface User {
  */
 export interface DescribeUserResponse {
     /**
+     * @public
      * <p>Information about the user account and configuration settings.</p>
      */
     User?: User;
@@ -5119,10 +5784,12 @@ export interface DescribeUserResponse {
  */
 export interface DescribeUserHierarchyGroupRequest {
     /**
+     * @public
      * <p>The identifier of the hierarchy group.</p>
      */
     HierarchyGroupId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -5133,14 +5800,17 @@ export interface DescribeUserHierarchyGroupRequest {
  */
 export interface HierarchyGroupSummary {
     /**
+     * @public
      * <p>The identifier of the hierarchy group.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the hierarchy group.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The name of the hierarchy group.</p>
      */
     Name?: string;
@@ -5151,22 +5821,27 @@ export interface HierarchyGroupSummary {
  */
 export interface HierarchyPath {
     /**
+     * @public
      * <p>Information about level one.</p>
      */
     LevelOne?: HierarchyGroupSummary;
     /**
+     * @public
      * <p>Information about level two.</p>
      */
     LevelTwo?: HierarchyGroupSummary;
     /**
+     * @public
      * <p>Information about level three.</p>
      */
     LevelThree?: HierarchyGroupSummary;
     /**
+     * @public
      * <p>Information about level four.</p>
      */
     LevelFour?: HierarchyGroupSummary;
     /**
+     * @public
      * <p>Information about level five.</p>
      */
     LevelFive?: HierarchyGroupSummary;
@@ -5177,26 +5852,32 @@ export interface HierarchyPath {
  */
 export interface HierarchyGroup {
     /**
+     * @public
      * <p>The identifier of the hierarchy group.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the hierarchy group.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The name of the hierarchy group.</p>
      */
     Name?: string;
     /**
+     * @public
      * <p>The identifier of the level in the hierarchy group.</p>
      */
     LevelId?: string;
     /**
+     * @public
      * <p>Information about the levels in the hierarchy group.</p>
      */
     HierarchyPath?: HierarchyPath;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -5206,6 +5887,7 @@ export interface HierarchyGroup {
  */
 export interface DescribeUserHierarchyGroupResponse {
     /**
+     * @public
      * <p>Information about the hierarchy group.</p>
      */
     HierarchyGroup?: HierarchyGroup;
@@ -5215,6 +5897,7 @@ export interface DescribeUserHierarchyGroupResponse {
  */
 export interface DescribeUserHierarchyStructureRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -5225,14 +5908,17 @@ export interface DescribeUserHierarchyStructureRequest {
  */
 export interface HierarchyLevel {
     /**
+     * @public
      * <p>The identifier of the hierarchy level.</p>
      */
     Id?: string;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the hierarchy level.</p>
      */
     Arn?: string;
     /**
+     * @public
      * <p>The name of the hierarchy level.</p>
      */
     Name?: string;
@@ -5243,22 +5929,27 @@ export interface HierarchyLevel {
  */
 export interface HierarchyStructure {
     /**
+     * @public
      * <p>Information about level one.</p>
      */
     LevelOne?: HierarchyLevel;
     /**
+     * @public
      * <p>Information about level two.</p>
      */
     LevelTwo?: HierarchyLevel;
     /**
+     * @public
      * <p>Information about level three.</p>
      */
     LevelThree?: HierarchyLevel;
     /**
+     * @public
      * <p>Information about level four.</p>
      */
     LevelFour?: HierarchyLevel;
     /**
+     * @public
      * <p>Information about level five.</p>
      */
     LevelFive?: HierarchyLevel;
@@ -5268,6 +5959,7 @@ export interface HierarchyStructure {
  */
 export interface DescribeUserHierarchyStructureResponse {
     /**
+     * @public
      * <p>Information about the hierarchy structure.</p>
      */
     HierarchyStructure?: HierarchyStructure;
@@ -5277,10 +5969,12 @@ export interface DescribeUserHierarchyStructureResponse {
  */
 export interface DescribeVocabularyRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the custom vocabulary.</p>
      */
     VocabularyId: string | undefined;
@@ -5291,36 +5985,44 @@ export interface DescribeVocabularyRequest {
  */
 export interface Vocabulary {
     /**
+     * @public
      * <p>A unique name of the custom vocabulary.</p>
      */
     Name: string | undefined;
     /**
+     * @public
      * <p>The identifier of the custom vocabulary.</p>
      */
     Id: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the custom vocabulary.</p>
      */
     Arn: string | undefined;
     /**
+     * @public
      * <p>The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see
      * <a href="https://docs.aws.amazon.com/transcribe/latest/dg/transcribe-whatis.html">What is Amazon Transcribe?</a>
      *          </p>
      */
     LanguageCode: VocabularyLanguageCode | string | undefined;
     /**
+     * @public
      * <p>The current state of the custom vocabulary.</p>
      */
     State: VocabularyState | string | undefined;
     /**
+     * @public
      * <p>The timestamp when the custom vocabulary was last modified.</p>
      */
     LastModifiedTime: Date | undefined;
     /**
+     * @public
      * <p>The reason why the custom vocabulary was not created.</p>
      */
     FailureReason?: string;
     /**
+     * @public
      * <p>The content of the custom vocabulary in plain-text format with a table of values. Each row
      *    in the table represents a word or a phrase, described with <code>Phrase</code>, <code>IPA</code>,
      *     <code>SoundsLike</code>, and <code>DisplayAs</code> fields. Separate the fields with TAB
@@ -5329,6 +6031,7 @@ export interface Vocabulary {
      */
     Content?: string;
     /**
+     * @public
      * <p>The tags used to organize, track, or control access for this resource. For example, \{ "tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
      */
     Tags?: Record<string, string>;
@@ -5338,6 +6041,7 @@ export interface Vocabulary {
  */
 export interface DescribeVocabularyResponse {
     /**
+     * @public
      * <p>A list of specific words that you want Contact Lens for Amazon Connect to recognize in your audio input. They are
      *    generally domain-specific words and phrases, words that Contact Lens is not recognizing, or proper
      *    nouns.</p>
@@ -5349,10 +6053,12 @@ export interface DescribeVocabularyResponse {
  */
 export interface DisassociateApprovedOriginRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The domain URL of the integrated application.</p>
      */
     Origin: string | undefined;
@@ -5362,14 +6068,17 @@ export interface DisassociateApprovedOriginRequest {
  */
 export interface DisassociateBotRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>Configuration information of an Amazon Lex bot.</p>
      */
     LexBot?: LexBot;
     /**
+     * @public
      * <p>The Amazon Lex V2 bot to disassociate from the instance.</p>
      */
     LexV2Bot?: LexV2Bot;
@@ -5379,14 +6088,17 @@ export interface DisassociateBotRequest {
  */
 export interface DisassociateInstanceStorageConfigRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      */
     AssociationId: string | undefined;
     /**
+     * @public
      * <p>A valid resource type.</p>
      */
     ResourceType: InstanceStorageResourceType | string | undefined;
@@ -5396,10 +6108,12 @@ export interface DisassociateInstanceStorageConfigRequest {
  */
 export interface DisassociateLambdaFunctionRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance..</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The Amazon Resource Name (ARN) of the Lambda function being disassociated.</p>
      */
     FunctionArn: string | undefined;
@@ -5409,14 +6123,17 @@ export interface DisassociateLambdaFunctionRequest {
  */
 export interface DisassociateLexBotRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The name of the Amazon Lex bot. Maximum character limit of 50.</p>
      */
     BotName: string | undefined;
     /**
+     * @public
      * <p>The Amazon Web Services Region in which the Amazon Lex bot has been created.</p>
      */
     LexRegion: string | undefined;
@@ -5426,10 +6143,12 @@ export interface DisassociateLexBotRequest {
  */
 export interface DisassociatePhoneNumberContactFlowRequest {
     /**
+     * @public
      * <p>A unique identifier for the phone number.</p>
      */
     PhoneNumberId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
@@ -5439,14 +6158,17 @@ export interface DisassociatePhoneNumberContactFlowRequest {
  */
 export interface DisassociateQueueQuickConnectsRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier for the queue.</p>
      */
     QueueId: string | undefined;
     /**
+     * @public
      * <p>The quick connects to disassociate from the queue.</p>
      */
     QuickConnectIds: string[] | undefined;
@@ -5456,14 +6178,17 @@ export interface DisassociateQueueQuickConnectsRequest {
  */
 export interface DisassociateRoutingProfileQueuesRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the routing profile.</p>
      */
     RoutingProfileId: string | undefined;
     /**
+     * @public
      * <p>The queues to disassociate from this routing profile.</p>
      */
     QueueReferences: RoutingProfileQueueReference[] | undefined;
@@ -5473,10 +6198,12 @@ export interface DisassociateRoutingProfileQueuesRequest {
  */
 export interface DisassociateSecurityKeyRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      */
     AssociationId: string | undefined;
@@ -5486,15 +6213,18 @@ export interface DisassociateSecurityKeyRequest {
  */
 export interface DismissUserContactRequest {
     /**
+     * @public
      * <p>The identifier of the user account.</p>
      */
     UserId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the
      *    instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the contact.</p>
      */
     ContactId: string | undefined;
@@ -5509,10 +6239,12 @@ export interface DismissUserContactResponse {
  */
 export interface GetContactAttributesRequest {
     /**
+     * @public
      * <p>The identifier of the Amazon Connect instance.</p>
      */
     InstanceId: string | undefined;
     /**
+     * @public
      * <p>The identifier of the initial contact.</p>
      */
     InitialContactId: string | undefined;
@@ -5522,6 +6254,7 @@ export interface GetContactAttributesRequest {
  */
 export interface GetContactAttributesResponse {
     /**
+     * @public
      * <p>Information about the attributes.</p>
      */
     Attributes?: Record<string, string>;
@@ -5569,10 +6302,12 @@ export type Unit = (typeof Unit)[keyof typeof Unit];
  */
 export interface CurrentMetric {
     /**
+     * @public
      * <p>The name of the metric.</p>
      */
     Name?: CurrentMetricName | string;
     /**
+     * @public
      * <p>The unit for the metric.</p>
      */
     Unit?: Unit | string;
@@ -5583,16 +6318,19 @@ export interface CurrentMetric {
  */
 export interface Filters {
     /**
+     * @public
      * <p>The queues to use to filter the metrics. You should specify at least one queue, and can
      *    specify up to 100 queues per request. The <code>GetCurrentMetricsData</code> API in particular
      *    requires a queue when you include a <code>Filter</code> in your request. </p>
      */
     Queues?: string[];
     /**
+     * @public
      * <p>The channel to use to filter the metrics.</p>
      */
     Channels?: (Channel | string)[];
     /**
+     * @public
      * <p>A list of up to 100 routing profile IDs or ARNs.</p>
      */
     RoutingProfiles?: string[];
@@ -5610,18 +6348,6 @@ export declare const Grouping: {
  * @public
  */
 export type Grouping = (typeof Grouping)[keyof typeof Grouping];
-/**
- * @public
- * @enum
- */
-export declare const SortOrder: {
-    readonly ASCENDING: "ASCENDING";
-    readonly DESCENDING: "DESCENDING";
-};
-/**
- * @public
- */
-export type SortOrder = (typeof SortOrder)[keyof typeof SortOrder];
 /**
  * @internal
  */