@aws-sdk/client-connect 3.369.0 → 3.370.0

package/dist-types/models/models_0.d.ts

@@ -50,8 +50,8 @@ export interface ActivateEvaluationFormRequest {
      */
     EvaluationFormId: string | undefined;
     /**
-     * <p>The version of the evaluation form to activate. If the version property is not provided, the
-     *    latest version of the evaluation form is activated.</p>
+     * <p>The version of the evaluation form to activate. If the version property is not provided, the latest version of the
+     *    evaluation form is activated.</p>
      */
     EvaluationFormVersion: number | undefined;
 }
@@ -1797,8 +1797,8 @@ export interface ParticipantTokenCredentials {
  */
 export interface CreateParticipantResponse {
     /**
-     * <p>The token used by the chat participant to call <code>CreateParticipantConnection</code>. The
-     *    participant token is valid for the lifetime of a chat participant.</p>
+     * <p>The token used by the chat participant to call <code>CreateParticipantConnection</code>. The participant
+     *    token is valid for the lifetime of a chat participant.</p>
      */
     ParticipantCredentials?: ParticipantTokenCredentials;
     /**
@@ -3191,41 +3191,15 @@ export interface DeletePromptRequest {
 /**
  * @public
  */
-export interface DeleteQuickConnectRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier for the quick connect.</p>
-     */
-    QuickConnectId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteRuleRequest {
+export interface DeleteQueueRequest {
     /**
      * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      */
     InstanceId: string | undefined;
     /**
-     * <p>A unique identifier for the rule.</p>
-     */
-    RuleId: string | undefined;
-}
-/**
- * @public
- */
-export interface DeleteSecurityProfileRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier for the security profle.</p>
+     * <p>The identifier for the queue.</p>
      */
-    SecurityProfileId: string | undefined;
+    QueueId: string | undefined;
 }
 /**
  * @public
@@ -3265,6 +3239,58 @@ export declare class ResourceInUseException extends __BaseException {
      */
     constructor(opts: __ExceptionOptionType<ResourceInUseException, __BaseException>);
 }
+/**
+ * @public
+ */
+export interface DeleteQuickConnectRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the quick connect.</p>
+     */
+    QuickConnectId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteRoutingProfileRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the routing profile.</p>
+     */
+    RoutingProfileId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteRuleRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the rule.</p>
+     */
+    RuleId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteSecurityProfileRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the security profle.</p>
+     */
+    SecurityProfileId: string | undefined;
+}
 /**
  * @public
  */
@@ -4040,7 +4066,7 @@ export interface Instance {
      */
     OutboundCallsEnabled?: boolean;
     /**
-     * <p>This URL allows contact center users to access Amazon Connect admin website.</p>
+     * <p>This URL allows contact center users to access the Amazon Connect admin website.</p>
      */
     InstanceAccessUrl?: string;
 }
@@ -5592,192 +5618,6 @@ export declare const SortOrder: {
  * @public
  */
 export type SortOrder = (typeof SortOrder)[keyof typeof SortOrder];
-/**
- * @public
- * <p>The way to sort the resulting response based on metrics. By default resources are sorted
- *    based on <code>AGENTS_ONLINE</code>, <code>DESCENDING</code>. The metric collection is sorted
- *    based on the input metrics.</p>
- */
-export interface CurrentMetricSortCriteria {
-    /**
-     * <p>The current metric names.</p>
-     */
-    SortByMetric?: CurrentMetricName | string;
-    /**
-     * <p>The way to sort.</p>
-     */
-    SortOrder?: SortOrder | string;
-}
-/**
- * @public
- */
-export interface GetCurrentMetricDataRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The filters to apply to returned metrics. You can filter up to the following limits:</p>
-     *          <ul>
-     *             <li>
-     *                <p>Queues: 100</p>
-     *             </li>
-     *             <li>
-     *                <p>Routing profiles: 100</p>
-     *             </li>
-     *             <li>
-     *                <p>Channels: 3 (VOICE, CHAT, and TASK channels are supported.)</p>
-     *             </li>
-     *          </ul>
-     *          <p>Metric data is retrieved only for the resources associated with the queues or routing
-     *    profiles, and by any channels included in the filter. (You cannot filter by both queue AND
-     *    routing profile.) You can include both resource IDs and resource ARNs in the same request. </p>
-     *          <p>Currently tagging is only supported on the resources that are passed in the filter.</p>
-     */
-    Filters: Filters | undefined;
-    /**
-     * <p>The grouping applied to the metrics returned. For example, when grouped by
-     *     <code>QUEUE</code>, the metrics returned apply to each queue rather than aggregated for all
-     *    queues. </p>
-     *          <ul>
-     *             <li>
-     *                <p>If you group by <code>CHANNEL</code>, you should include a Channels filter.
-     *      VOICE, CHAT, and TASK channels are supported.</p>
-     *             </li>
-     *             <li>
-     *                <p>If you group by <code>ROUTING_PROFILE</code>, you must include either a queue or routing
-     *      profile filter. In addition, a routing profile filter is required for metrics
-     *       <code>CONTACTS_SCHEDULED</code>, <code>CONTACTS_IN_QUEUE</code>, and <code>
-     *       OLDEST_CONTACT_AGE</code>.</p>
-     *             </li>
-     *             <li>
-     *                <p>If no <code>Grouping</code> is included in the request, a summary of metrics is
-     *      returned.</p>
-     *             </li>
-     *          </ul>
-     */
-    Groupings?: (Grouping | string)[];
-    /**
-     * <p>The metrics to retrieve. Specify the name and unit for each metric. The following metrics
-     *    are available. For a description of all the metrics, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html">Real-time Metrics
-     *     Definitions</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
-     *          <dl>
-     *             <dt>AGENTS_AFTER_CONTACT_WORK</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#aftercallwork-real-time">ACW</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AGENTS_AVAILABLE</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#available-real-time">Available</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AGENTS_ERROR</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#error-real-time">Error</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AGENTS_NON_PRODUCTIVE</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#non-productive-time-real-time">NPT (Non-Productive Time)</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AGENTS_ON_CALL</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#on-call-real-time">On
-     *        contact</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AGENTS_ON_CONTACT</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#on-call-real-time">On
-     *        contact</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AGENTS_ONLINE</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#online-real-time">Online</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AGENTS_STAFFED</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#staffed-real-time">Staffed</a>
-     *                </p>
-     *             </dd>
-     *             <dt>CONTACTS_IN_QUEUE</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#in-queue-real-time">In
-     *        queue</a>
-     *                </p>
-     *             </dd>
-     *             <dt>CONTACTS_SCHEDULED</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#scheduled-real-time">Scheduled</a>
-     *                </p>
-     *             </dd>
-     *             <dt>OLDEST_CONTACT_AGE</dt>
-     *             <dd>
-     *                <p>Unit: SECONDS</p>
-     *                <p>When you use groupings, Unit says SECONDS and the Value is returned in SECONDS. </p>
-     *                <p>When you do not use groupings, Unit says SECONDS but the Value is returned in
-     *       MILLISECONDS. For example, if you get a response like this:</p>
-     *                <p>
-     *                   <code>\{ "Metric": \{ "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" \}, "Value": 24113.0
-     *       </code>\}</p>
-     *                <p>The actual OLDEST_CONTACT_AGE is 24 seconds.</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#oldest-real-time">Oldest</a>
-     *                </p>
-     *             </dd>
-     *             <dt>SLOTS_ACTIVE</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#active-real-time">Active</a>
-     *                </p>
-     *             </dd>
-     *             <dt>SLOTS_AVAILABLE</dt>
-     *             <dd>
-     *                <p>Unit: COUNT</p>
-     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#availability-real-time">Availability</a>
-     *                </p>
-     *             </dd>
-     *          </dl>
-     */
-    CurrentMetrics: CurrentMetric[] | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     *          <p>The token expires after 5 minutes from the time it is created. Subsequent requests that use
-     *    the token must use the same request parameters as the request that generated the token.</p>
-     */
-    NextToken?: string;
-    /**
-     * <p>The maximum number of results to return per page.</p>
-     */
-    MaxResults?: number;
-    /**
-     * <p>The way to sort the resulting response based on metrics. You can enter one sort criteria. By
-     *    default resources are sorted based on <code>AGENTS_ONLINE</code>, <code>DESCENDING</code>. The
-     *    metric collection is sorted based on the input metrics.</p>
-     *          <p>Note the following:</p>
-     *          <ul>
-     *             <li>
-     *                <p>Sorting on <code>SLOTS_ACTIVE</code> and <code>SLOTS_AVAILABLE</code> is not
-     *      supported.</p>
-     *             </li>
-     *          </ul>
-     */
-    SortCriteria?: CurrentMetricSortCriteria[];
-}
 /**
  * @internal
  */

package/dist-types/models/models_1.d.ts

@@ -1,6 +1,192 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { ActionSummary, AgentContactReference, AgentStatusReference, AgentStatusState, AgentStatusSummary, AgentStatusType, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, CurrentMetric, DirectoryType, EvaluationAnswerData, EvaluationFormQuestion, EvaluationFormScoringStrategy, EvaluationFormVersionStatus, EvaluationNote, EvaluationScore, EvaluationStatus, EventSourceName, Filters, Grouping, HierarchyGroupSummary, HoursOfOperation, HoursOfOperationConfig, InstanceAttributeType, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, MediaConcurrency, MonitorCapability, OutboundCallerConfig, PhoneNumberCountryCode, PhoneNumberType, Prompt, Queue, QueueReference, QueueStatus, QuickConnect, QuickConnectConfig, QuickConnectType, Reference, ReferenceType, RoutingProfile, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, UserIdentityInfo, UserPhoneConfig, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { ActionSummary, AgentContactReference, AgentStatusReference, AgentStatusState, AgentStatusSummary, AgentStatusType, Attribute, Channel, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactState, CurrentMetric, CurrentMetricName, DirectoryType, EvaluationAnswerData, EvaluationFormQuestion, EvaluationFormScoringStrategy, EvaluationFormVersionStatus, EvaluationNote, EvaluationScore, EvaluationStatus, EventSourceName, Filters, Grouping, HierarchyGroupSummary, HoursOfOperation, HoursOfOperationConfig, InstanceAttributeType, InstanceStatus, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, MediaConcurrency, MonitorCapability, OutboundCallerConfig, PhoneNumberCountryCode, PhoneNumberType, Prompt, Queue, QueueReference, QueueStatus, QuickConnect, QuickConnectConfig, QuickConnectType, Reference, ReferenceType, RoutingProfile, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, SortOrder, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, UserIdentityInfo, UserPhoneConfig, VocabularyLanguageCode, VocabularyState } from "./models_0";
+/**
+ * @public
+ * <p>The way to sort the resulting response based on metrics. By default resources are sorted
+ *    based on <code>AGENTS_ONLINE</code>, <code>DESCENDING</code>. The metric collection is sorted
+ *    based on the input metrics.</p>
+ */
+export interface CurrentMetricSortCriteria {
+    /**
+     * <p>The current metric names.</p>
+     */
+    SortByMetric?: CurrentMetricName | string;
+    /**
+     * <p>The way to sort.</p>
+     */
+    SortOrder?: SortOrder | string;
+}
+/**
+ * @public
+ */
+export interface GetCurrentMetricDataRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The filters to apply to returned metrics. You can filter up to the following limits:</p>
+     *          <ul>
+     *             <li>
+     *                <p>Queues: 100</p>
+     *             </li>
+     *             <li>
+     *                <p>Routing profiles: 100</p>
+     *             </li>
+     *             <li>
+     *                <p>Channels: 3 (VOICE, CHAT, and TASK channels are supported.)</p>
+     *             </li>
+     *          </ul>
+     *          <p>Metric data is retrieved only for the resources associated with the queues or routing
+     *    profiles, and by any channels included in the filter. (You cannot filter by both queue AND
+     *    routing profile.) You can include both resource IDs and resource ARNs in the same request. </p>
+     *          <p>Currently tagging is only supported on the resources that are passed in the filter.</p>
+     */
+    Filters: Filters | undefined;
+    /**
+     * <p>The grouping applied to the metrics returned. For example, when grouped by
+     *     <code>QUEUE</code>, the metrics returned apply to each queue rather than aggregated for all
+     *    queues. </p>
+     *          <ul>
+     *             <li>
+     *                <p>If you group by <code>CHANNEL</code>, you should include a Channels filter.
+     *      VOICE, CHAT, and TASK channels are supported.</p>
+     *             </li>
+     *             <li>
+     *                <p>If you group by <code>ROUTING_PROFILE</code>, you must include either a queue or routing
+     *      profile filter. In addition, a routing profile filter is required for metrics
+     *       <code>CONTACTS_SCHEDULED</code>, <code>CONTACTS_IN_QUEUE</code>, and <code>
+     *       OLDEST_CONTACT_AGE</code>.</p>
+     *             </li>
+     *             <li>
+     *                <p>If no <code>Grouping</code> is included in the request, a summary of metrics is
+     *      returned.</p>
+     *             </li>
+     *          </ul>
+     */
+    Groupings?: (Grouping | string)[];
+    /**
+     * <p>The metrics to retrieve. Specify the name and unit for each metric. The following metrics
+     *    are available. For a description of all the metrics, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html">Real-time Metrics
+     *     Definitions</a> in the <i>Amazon Connect Administrator Guide</i>.</p>
+     *          <dl>
+     *             <dt>AGENTS_AFTER_CONTACT_WORK</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#aftercallwork-real-time">ACW</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_AVAILABLE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#available-real-time">Available</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ERROR</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#error-real-time">Error</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_NON_PRODUCTIVE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#non-productive-time-real-time">NPT (Non-Productive Time)</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ON_CALL</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#on-call-real-time">On
+     *        contact</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ON_CONTACT</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#on-call-real-time">On
+     *        contact</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ONLINE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#online-real-time">Online</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_STAFFED</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#staffed-real-time">Staffed</a>
+     *                </p>
+     *             </dd>
+     *             <dt>CONTACTS_IN_QUEUE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#in-queue-real-time">In
+     *        queue</a>
+     *                </p>
+     *             </dd>
+     *             <dt>CONTACTS_SCHEDULED</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#scheduled-real-time">Scheduled</a>
+     *                </p>
+     *             </dd>
+     *             <dt>OLDEST_CONTACT_AGE</dt>
+     *             <dd>
+     *                <p>Unit: SECONDS</p>
+     *                <p>When you use groupings, Unit says SECONDS and the Value is returned in SECONDS. </p>
+     *                <p>When you do not use groupings, Unit says SECONDS but the Value is returned in
+     *       MILLISECONDS. For example, if you get a response like this:</p>
+     *                <p>
+     *                   <code>\{ "Metric": \{ "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" \}, "Value": 24113.0
+     *       </code>\}</p>
+     *                <p>The actual OLDEST_CONTACT_AGE is 24 seconds.</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#oldest-real-time">Oldest</a>
+     *                </p>
+     *             </dd>
+     *             <dt>SLOTS_ACTIVE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#active-real-time">Active</a>
+     *                </p>
+     *             </dd>
+     *             <dt>SLOTS_AVAILABLE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#availability-real-time">Availability</a>
+     *                </p>
+     *             </dd>
+     *          </dl>
+     */
+    CurrentMetrics: CurrentMetric[] | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     *          <p>The token expires after 5 minutes from the time it is created. Subsequent requests that use
+     *    the token must use the same request parameters as the request that generated the token.</p>
+     */
+    NextToken?: string;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     */
+    MaxResults?: number;
+    /**
+     * <p>The way to sort the resulting response based on metrics. You can enter one sort criteria. By
+     *    default resources are sorted based on <code>AGENTS_ONLINE</code>, <code>DESCENDING</code>. The
+     *    metric collection is sorted based on the input metrics.</p>
+     *          <p>Note the following:</p>
+     *          <ul>
+     *             <li>
+     *                <p>Sorting on <code>SLOTS_ACTIVE</code> and <code>SLOTS_AVAILABLE</code> is not
+     *      supported.</p>
+     *             </li>
+     *          </ul>
+     */
+    SortCriteria?: CurrentMetricSortCriteria[];
+}
 /**
  * @public
  * <p>Contains the data for a real-time metric.</p>
@@ -2155,7 +2341,7 @@ export interface InstanceSummary {
      */
     OutboundCallsEnabled?: boolean;
     /**
-     * <p>This URL allows contact center users to access Amazon Connect admin website.</p>
+     * <p>This URL allows contact center users to access the Amazon Connect admin website.</p>
      */
     InstanceAccessUrl?: string;
 }
@@ -6307,59 +6493,6 @@ export interface HoursOfOperationSearchCriteria {
      */
     StringCondition?: StringCondition;
 }
-/**
- * @public
- * <p>The search criteria to be used to return prompts.</p>
- */
-export interface PromptSearchCriteria {
-    /**
-     * <p>A list of conditions which would be applied together with an OR condition.</p>
-     */
-    OrConditions?: PromptSearchCriteria[];
-    /**
-     * <p>A list of conditions which would be applied together with an AND condition.</p>
-     */
-    AndConditions?: PromptSearchCriteria[];
-    /**
-     * <p>A leaf node condition which can be used to specify a string condition.</p>
-     *          <note>
-     *             <p>The currently supported values for <code>FieldName</code> are <code>name</code>,
-     *      <code>description</code>, and <code>resourceID</code>.</p>
-     *          </note>
-     */
-    StringCondition?: StringCondition;
-}
-/**
- * @public
- * <p>The search criteria to be used to return queues.</p>
- *          <note>
- *             <p>The <code>name</code> and <code>description</code> fields support "contains" queries with
- *     a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths
- *     outside of this range will throw invalid results. </p>
- *          </note>
- */
-export interface QueueSearchCriteria {
-    /**
-     * <p>A list of conditions which would be applied together with an OR condition.</p>
-     */
-    OrConditions?: QueueSearchCriteria[];
-    /**
-     * <p>A list of conditions which would be applied together with an AND condition.</p>
-     */
-    AndConditions?: QueueSearchCriteria[];
-    /**
-     * <p>A leaf node condition which can be used to specify a string condition.</p>
-     *          <note>
-     *             <p>The currently supported values for <code>FieldName</code> are <code>name</code>,
-     *      <code>description</code>, and <code>resourceID</code>.</p>
-     *          </note>
-     */
-    StringCondition?: StringCondition;
-    /**
-     * <p>The type of queue.</p>
-     */
-    QueueTypeCondition?: SearchableQueueType | string;
-}
 /**
  * @internal
  */

package/dist-types/models/models_2.d.ts

@@ -1,5 +1,58 @@
 import { Evaluation, EvaluationFormScoringStrategy } from "./models_0";
-import { EvaluationForm, EvaluationFormContent, EvaluationFormItem, HierarchyGroupCondition, HoursOfOperationSearchCriteria, HoursOfOperationSearchFilter, PromptSearchCriteria, PromptSearchFilter, QueueSearchCriteria, QueueSearchFilter, QuickConnectSearchFilter, RoutingProfileSearchFilter, SecurityProfilesSearchFilter, StringCondition, UserSearchFilter } from "./models_1";
+import { EvaluationForm, EvaluationFormContent, EvaluationFormItem, HierarchyGroupCondition, HoursOfOperationSearchCriteria, HoursOfOperationSearchFilter, PromptSearchFilter, QueueSearchFilter, QuickConnectSearchFilter, RoutingProfileSearchFilter, SearchableQueueType, SecurityProfilesSearchFilter, StringCondition, UserSearchFilter } from "./models_1";
+/**
+ * @public
+ * <p>The search criteria to be used to return prompts.</p>
+ */
+export interface PromptSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an OR condition.</p>
+     */
+    OrConditions?: PromptSearchCriteria[];
+    /**
+     * <p>A list of conditions which would be applied together with an AND condition.</p>
+     */
+    AndConditions?: PromptSearchCriteria[];
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     *          <note>
+     *             <p>The currently supported values for <code>FieldName</code> are <code>name</code>,
+     *      <code>description</code>, and <code>resourceID</code>.</p>
+     *          </note>
+     */
+    StringCondition?: StringCondition;
+}
+/**
+ * @public
+ * <p>The search criteria to be used to return queues.</p>
+ *          <note>
+ *             <p>The <code>name</code> and <code>description</code> fields support "contains" queries with
+ *     a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths
+ *     outside of this range will throw invalid results. </p>
+ *          </note>
+ */
+export interface QueueSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an OR condition.</p>
+     */
+    OrConditions?: QueueSearchCriteria[];
+    /**
+     * <p>A list of conditions which would be applied together with an AND condition.</p>
+     */
+    AndConditions?: QueueSearchCriteria[];
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     *          <note>
+     *             <p>The currently supported values for <code>FieldName</code> are <code>name</code>,
+     *      <code>description</code>, and <code>resourceID</code>.</p>
+     *          </note>
+     */
+    StringCondition?: StringCondition;
+    /**
+     * <p>The type of queue.</p>
+     */
+    QueueTypeCondition?: SearchableQueueType | string;
+}
 /**
  * @public
  * <p>The search criteria to be used to return quick connects.</p>