@aws-sdk/client-connect 3.282.0 → 3.288.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +8 -0
- package/dist-cjs/Connect.js +15 -0
- package/dist-cjs/commands/GetMetricDataV2Command.js +46 -0
- package/dist-cjs/commands/ListContactFlowModulesCommand.js +3 -3
- package/dist-cjs/commands/ListContactFlowsCommand.js +3 -3
- package/dist-cjs/commands/ListContactReferencesCommand.js +1 -2
- package/dist-cjs/commands/index.js +1 -0
- package/dist-cjs/models/models_0.js +37 -38
- package/dist-cjs/models/models_1.js +38 -5
- package/dist-cjs/pagination/GetCurrentMetricDataPaginator.js +1 -8
- package/dist-cjs/pagination/GetCurrentUserDataPaginator.js +1 -8
- package/dist-cjs/pagination/GetMetricDataPaginator.js +1 -8
- package/dist-cjs/pagination/GetMetricDataV2Paginator.js +29 -0
- package/dist-cjs/pagination/ListAgentStatusesPaginator.js +1 -8
- package/dist-cjs/pagination/ListApprovedOriginsPaginator.js +1 -8
- package/dist-cjs/pagination/ListBotsPaginator.js +1 -8
- package/dist-cjs/pagination/ListContactFlowModulesPaginator.js +1 -8
- package/dist-cjs/pagination/ListContactFlowsPaginator.js +1 -8
- package/dist-cjs/pagination/ListContactReferencesPaginator.js +1 -8
- package/dist-cjs/pagination/ListDefaultVocabulariesPaginator.js +1 -8
- package/dist-cjs/pagination/ListHoursOfOperationsPaginator.js +1 -8
- package/dist-cjs/pagination/ListInstanceAttributesPaginator.js +1 -8
- package/dist-cjs/pagination/ListInstanceStorageConfigsPaginator.js +1 -8
- package/dist-cjs/pagination/ListInstancesPaginator.js +1 -8
- package/dist-cjs/pagination/ListIntegrationAssociationsPaginator.js +1 -8
- package/dist-cjs/pagination/ListLambdaFunctionsPaginator.js +1 -8
- package/dist-cjs/pagination/ListLexBotsPaginator.js +1 -8
- package/dist-cjs/pagination/ListPhoneNumbersPaginator.js +1 -8
- package/dist-cjs/pagination/ListPhoneNumbersV2Paginator.js +1 -8
- package/dist-cjs/pagination/ListPromptsPaginator.js +1 -8
- package/dist-cjs/pagination/ListQueueQuickConnectsPaginator.js +1 -8
- package/dist-cjs/pagination/ListQueuesPaginator.js +1 -8
- package/dist-cjs/pagination/ListQuickConnectsPaginator.js +1 -8
- package/dist-cjs/pagination/ListRoutingProfileQueuesPaginator.js +1 -8
- package/dist-cjs/pagination/ListRoutingProfilesPaginator.js +1 -8
- package/dist-cjs/pagination/ListRulesPaginator.js +1 -8
- package/dist-cjs/pagination/ListSecurityKeysPaginator.js +1 -8
- package/dist-cjs/pagination/ListSecurityProfilePermissionsPaginator.js +1 -8
- package/dist-cjs/pagination/ListSecurityProfilesPaginator.js +1 -8
- package/dist-cjs/pagination/ListTaskTemplatesPaginator.js +1 -8
- package/dist-cjs/pagination/ListTrafficDistributionGroupsPaginator.js +1 -8
- package/dist-cjs/pagination/ListUseCasesPaginator.js +1 -8
- package/dist-cjs/pagination/ListUserHierarchyGroupsPaginator.js +1 -8
- package/dist-cjs/pagination/ListUsersPaginator.js +1 -8
- package/dist-cjs/pagination/SearchAvailablePhoneNumbersPaginator.js +1 -8
- package/dist-cjs/pagination/SearchQueuesPaginator.js +1 -8
- package/dist-cjs/pagination/SearchRoutingProfilesPaginator.js +1 -8
- package/dist-cjs/pagination/SearchSecurityProfilesPaginator.js +1 -8
- package/dist-cjs/pagination/SearchUsersPaginator.js +1 -8
- package/dist-cjs/pagination/SearchVocabulariesPaginator.js +1 -8
- package/dist-cjs/pagination/index.js +1 -0
- package/dist-cjs/protocols/Aws_restJson1.js +264 -6
- package/dist-es/Connect.js +15 -0
- package/dist-es/commands/GetMetricDataV2Command.js +42 -0
- package/dist-es/commands/ListContactFlowModulesCommand.js +1 -1
- package/dist-es/commands/ListContactFlowsCommand.js +1 -1
- package/dist-es/commands/ListContactReferencesCommand.js +1 -2
- package/dist-es/commands/index.js +1 -0
- package/dist-es/models/models_0.js +23 -25
- package/dist-es/models/models_1.js +26 -0
- package/dist-es/pagination/GetCurrentMetricDataPaginator.js +1 -8
- package/dist-es/pagination/GetCurrentUserDataPaginator.js +1 -8
- package/dist-es/pagination/GetMetricDataPaginator.js +1 -8
- package/dist-es/pagination/GetMetricDataV2Paginator.js +25 -0
- package/dist-es/pagination/ListAgentStatusesPaginator.js +1 -8
- package/dist-es/pagination/ListApprovedOriginsPaginator.js +1 -8
- package/dist-es/pagination/ListBotsPaginator.js +1 -8
- package/dist-es/pagination/ListContactFlowModulesPaginator.js +1 -8
- package/dist-es/pagination/ListContactFlowsPaginator.js +1 -8
- package/dist-es/pagination/ListContactReferencesPaginator.js +1 -8
- package/dist-es/pagination/ListDefaultVocabulariesPaginator.js +1 -8
- package/dist-es/pagination/ListHoursOfOperationsPaginator.js +1 -8
- package/dist-es/pagination/ListInstanceAttributesPaginator.js +1 -8
- package/dist-es/pagination/ListInstanceStorageConfigsPaginator.js +1 -8
- package/dist-es/pagination/ListInstancesPaginator.js +1 -8
- package/dist-es/pagination/ListIntegrationAssociationsPaginator.js +1 -8
- package/dist-es/pagination/ListLambdaFunctionsPaginator.js +1 -8
- package/dist-es/pagination/ListLexBotsPaginator.js +1 -8
- package/dist-es/pagination/ListPhoneNumbersPaginator.js +1 -8
- package/dist-es/pagination/ListPhoneNumbersV2Paginator.js +1 -8
- package/dist-es/pagination/ListPromptsPaginator.js +1 -8
- package/dist-es/pagination/ListQueueQuickConnectsPaginator.js +1 -8
- package/dist-es/pagination/ListQueuesPaginator.js +1 -8
- package/dist-es/pagination/ListQuickConnectsPaginator.js +1 -8
- package/dist-es/pagination/ListRoutingProfileQueuesPaginator.js +1 -8
- package/dist-es/pagination/ListRoutingProfilesPaginator.js +1 -8
- package/dist-es/pagination/ListRulesPaginator.js +1 -8
- package/dist-es/pagination/ListSecurityKeysPaginator.js +1 -8
- package/dist-es/pagination/ListSecurityProfilePermissionsPaginator.js +1 -8
- package/dist-es/pagination/ListSecurityProfilesPaginator.js +1 -8
- package/dist-es/pagination/ListTaskTemplatesPaginator.js +1 -8
- package/dist-es/pagination/ListTrafficDistributionGroupsPaginator.js +1 -8
- package/dist-es/pagination/ListUseCasesPaginator.js +1 -8
- package/dist-es/pagination/ListUserHierarchyGroupsPaginator.js +1 -8
- package/dist-es/pagination/ListUsersPaginator.js +1 -8
- package/dist-es/pagination/SearchAvailablePhoneNumbersPaginator.js +1 -8
- package/dist-es/pagination/SearchQueuesPaginator.js +1 -8
- package/dist-es/pagination/SearchRoutingProfilesPaginator.js +1 -8
- package/dist-es/pagination/SearchSecurityProfilesPaginator.js +1 -8
- package/dist-es/pagination/SearchUsersPaginator.js +1 -8
- package/dist-es/pagination/SearchVocabulariesPaginator.js +1 -8
- package/dist-es/pagination/index.js +1 -0
- package/dist-es/protocols/Aws_restJson1.js +256 -0
- package/dist-types/Connect.d.ts +20 -2
- package/dist-types/ConnectClient.d.ts +3 -2
- package/dist-types/commands/DisassociateBotCommand.d.ts +2 -2
- package/dist-types/commands/GetMetricDataV2Command.d.ts +54 -0
- package/dist-types/commands/ListContactFlowModulesCommand.d.ts +1 -1
- package/dist-types/commands/ListContactFlowsCommand.d.ts +1 -1
- package/dist-types/commands/ListContactReferencesCommand.d.ts +1 -2
- package/dist-types/commands/index.d.ts +1 -0
- package/dist-types/models/models_0.d.ts +387 -153
- package/dist-types/models/models_1.d.ts +162 -1
- package/dist-types/pagination/GetMetricDataV2Paginator.d.ts +4 -0
- package/dist-types/pagination/Interfaces.d.ts +1 -2
- package/dist-types/pagination/index.d.ts +1 -0
- package/dist-types/protocols/Aws_restJson1.d.ts +3 -0
- package/dist-types/ts3.4/Connect.d.ts +17 -0
- package/dist-types/ts3.4/ConnectClient.d.ts +6 -0
- package/dist-types/ts3.4/commands/GetMetricDataV2Command.d.ts +37 -0
- package/dist-types/ts3.4/commands/ListContactFlowModulesCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactFlowsCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListContactReferencesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/index.d.ts +1 -0
- package/dist-types/ts3.4/models/models_0.d.ts +55 -64
- package/dist-types/ts3.4/models/models_1.d.ts +66 -1
- package/dist-types/ts3.4/pagination/GetMetricDataV2Paginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/Interfaces.d.ts +1 -2
- package/dist-types/ts3.4/pagination/index.d.ts +1 -0
- package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +12 -0
- package/package.json +9 -9
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@@ -4674,6 +4674,369 @@ export interface GetMetricDataResponse {
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*/
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MetricResults?: HistoricalMetricResult[];
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}
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/**
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* <p>Contains the filter to apply when retrieving metrics with the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_GetMetricDataV2.html">GetMetricDataV2</a> API.</p>
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*/
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export interface FilterV2 {
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/**
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* <p>The key to use for filtering data. For example, <code>QUEUE</code>, <code>ROUTING_PROFILE,
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* AGENT</code>, <code>CHANNEL</code>, <code>AGENT_HIERARCHY_LEVEL_ONE</code>,
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* <code>AGENT_HIERARCHY_LEVEL_TWO</code>, <code>AGENT_HIERARCHY_LEVEL_THREE</code>,
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* <code>AGENT_HIERARCHY_LEVEL_FOUR</code>, <code>AGENT_HIERARCHY_LEVEL_FIVE</code>. There must be
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* at least 1 key and a maximum 5 keys. </p>
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*/
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FilterKey?: string;
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/**
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* <p>The identifiers to use for filtering data. For example, if you have a filter key of
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* <code>QUEUE</code>, you would add queue IDs or ARNs in <code>FilterValues</code>. </p>
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*/
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FilterValues?: string[];
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}
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/**
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* <p>Contains information about the filter used when retrieving metrics.
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* <code>MetricFiltersV2</code> can be used on the following metrics:
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* <code>AVG_AGENT_CONNECTING_TIME</code>, <code>CONTACTS_CREATED</code>,
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* <code>CONTACTS_HANDLED</code>, <code>SUM_CONTACTS_DISCONNECTED</code>.</p>
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*/
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export interface MetricFilterV2 {
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/**
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* <p>The key to use for filtering data. </p>
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* <p>Valid metric filter keys: <code>INITIATION_METHOD</code>,
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* <code>DISCONNECT_REASON</code>
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* </p>
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*/
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MetricFilterKey?: string;
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/**
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* <p>The values to use for filtering data. </p>
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* <p>Valid metric filter values for <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
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* <code>OUTBOUND</code> | <code>TRANSFER</code> | <code>QUEUE_TRANSFER</code> |
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* <code>CALLBACK</code> | <code>API</code>
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* </p>
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* <p>Valid metric filter values for <code>DISCONNECT_REASON</code>:
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* <code>CUSTOMER_DISCONNECT</code> | <code>AGENT_DISCONNECT</code> |
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* <code>THIRD_PARTY_DISCONNECT</code> | <code>TELECOM_PROBLEM</code> | <code>BARGED</code> |
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* <code>CONTACT_FLOW_DISCONNECT</code> | <code>OTHER</code> | <code>EXPIRED</code> |
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* <code>API</code>
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* </p>
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*/
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MetricFilterValues?: string[];
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}
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/**
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* <p>Contains information about the threshold for service level metrics.</p>
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*/
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export interface ThresholdV2 {
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/**
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* <p>The type of comparison. Only "less than" (LT) comparisons are supported.</p>
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*/
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Comparison?: string;
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/**
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* <p>The threshold value to compare.</p>
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*/
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ThresholdValue?: number;
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}
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/**
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* <p>Contains information about the metric.</p>
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*/
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export interface MetricV2 {
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/**
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* <p>The name of the metric.</p>
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*/
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Name?: string;
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/**
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* <p>Contains information about the threshold for service level metrics.</p>
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*/
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Threshold?: ThresholdV2[];
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/**
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* <p>Contains the filters to be used when returning data.</p>
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*/
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MetricFilters?: MetricFilterV2[];
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}
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export interface GetMetricDataV2Request {
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/**
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* <p>The Amazon Resource Name (ARN) of the resource. This includes the <code>instanceId</code> an Amazon Connect
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* instance.</p>
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*/
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ResourceArn: string | undefined;
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/**
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* <p>The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the
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* retrieval of historical metrics data. The time must be before the end time timestamp. The time
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* range between the start and end time must be less than 24 hours. The start time cannot be earlier
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* than 14 days before the time of the request. Historical metrics are available for 14 days.</p>
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*/
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StartTime: Date | undefined;
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/**
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* <p>The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the
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* retrieval of historical metrics data. The time must be later than the start time
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* timestamp.</p>
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* <p>The time range between the start and end time must be less than 24 hours.</p>
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*/
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EndTime: Date | undefined;
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/**
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* <p>The filters to apply to returned metrics. You can filter on the following resources:</p>
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* <ul>
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* <li>
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* <p>Queues</p>
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* </li>
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* <li>
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* <p>Routing profiles</p>
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* </li>
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* <li>
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* <p>Agents</p>
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* </li>
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* <li>
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* <p>Channels</p>
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* </li>
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* <li>
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* <p>User hierarchy groups</p>
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* </li>
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* </ul>
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* <p>At least one filter must be passed from queues, routing profiles, agents, or user hierarchy
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* groups.</p>
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* <p>To filter by phone number, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create a historical
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* metrics report</a> in the <i>Amazon Connect Administrator's
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* Guide</i>.</p>
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* <p>Note the following limits:</p>
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* <ul>
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* <li>
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* <p>
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* <b>Filter keys</b>: A maximum of 5 filter keys are supported in
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* a single request. Valid filter keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> |
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* <code>AGENT</code> | <code>CHANNEL</code> | <code>AGENT_HIERARCHY_LEVEL_ONE</code> |
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* <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
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* <code>AGENT_HIERARCHY_LEVEL_FOUR</code> | <code>AGENT_HIERARCHY_LEVEL_FIVE</code>
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* </p>
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* </li>
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* <li>
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* <p>
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* <b>Filter values</b>: A maximum of 100 filter values are
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* supported in a single request. For example, a <code>GetMetricDataV2</code> request can filter
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* by 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values.
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* <code>VOICE</code>, <code>CHAT</code>, and <code>TASK</code> are valid
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* <code>filterValue</code> for the <code>CHANNEL</code> filter key.</p>
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* </li>
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* </ul>
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*/
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Filters: FilterV2[] | undefined;
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/**
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* <p>The grouping applied to the metrics that are returned. For example, when results are grouped
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* by queue, the metrics returned are grouped by queue. The values that are returned apply to the
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* metrics for each queue. They are not aggregated for all queues.</p>
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* <p>If no grouping is specified, a summary of all metrics is returned.</p>
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* <p>Valid grouping keys: <code>QUEUE</code> | <code>ROUTING_PROFILE</code> | <code>AGENT</code>
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* | <code>CHANNEL</code> | <code>AGENT_HIERARCHY_LEVEL_ONE</code> |
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* <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
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* <code>AGENT_HIERARCHY_LEVEL_FOUR</code> | <code>AGENT_HIERARCHY_LEVEL_FIVE</code>
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* </p>
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*/
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Groupings?: string[];
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/**
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* <p>The metrics to retrieve. Specify the name, groupings, and filters for each metric. The
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|
+
* following historical metrics are available. For a description of each metric, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html">Historical metrics definitions</a> in the <i>Amazon Connect Administrator's
|
|
4835
|
+
* Guide</i>.</p>
|
|
4836
|
+
* <dl>
|
|
4837
|
+
* <dt>AGENT_ADHERENT_TIME</dt>
|
|
4838
|
+
* <dd>
|
|
4839
|
+
* <p>This metric is available only in Amazon Web Services Regions where <a href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting, capacity planning, and scheduling</a> is available.</p>
|
|
4840
|
+
* <p>Unit: Seconds</p>
|
|
4841
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy </p>
|
|
4842
|
+
* </dd>
|
|
4843
|
+
* <dt>AGENT_NON_RESPONSE</dt>
|
|
4844
|
+
* <dd>
|
|
4845
|
+
* <p>Unit: Count</p>
|
|
4846
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy </p>
|
|
4847
|
+
* </dd>
|
|
4848
|
+
* <dt>AGENT_OCCUPANCY</dt>
|
|
4849
|
+
* <dd>
|
|
4850
|
+
* <p>Unit: Percentage</p>
|
|
4851
|
+
* <p>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </p>
|
|
4852
|
+
* </dd>
|
|
4853
|
+
* <dt>AGENT_SCHEDULE_ADHERENCE</dt>
|
|
4854
|
+
* <dd>
|
|
4855
|
+
* <p>This metric is available only in Amazon Web Services Regions where <a href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting, capacity planning, and scheduling</a> is available.</p>
|
|
4856
|
+
* <p>Unit: Percent</p>
|
|
4857
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4858
|
+
* </dd>
|
|
4859
|
+
* <dt>AGENT_SCHEDULED_TIME</dt>
|
|
4860
|
+
* <dd>
|
|
4861
|
+
* <p>This metric is available only in Amazon Web Services Regions where <a href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting, capacity planning, and scheduling</a> is available.</p>
|
|
4862
|
+
* <p>Unit: Seconds</p>
|
|
4863
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4864
|
+
* </dd>
|
|
4865
|
+
* <dt>AVG_ABANDON_TIME</dt>
|
|
4866
|
+
* <dd>
|
|
4867
|
+
* <p>Unit: Seconds</p>
|
|
4868
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4869
|
+
* </dd>
|
|
4870
|
+
* <dt>AVG_AFTER_CONTACT_WORK_TIME</dt>
|
|
4871
|
+
* <dd>
|
|
4872
|
+
* <p>Unit: Seconds</p>
|
|
4873
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4874
|
+
* </dd>
|
|
4875
|
+
* <dt>AVG_AGENT_CONNECTING_TIME</dt>
|
|
4876
|
+
* <dd>
|
|
4877
|
+
* <p>Unit: Seconds</p>
|
|
4878
|
+
* <p>Valid metric filter key: <code>INITIATION_METHOD</code>. For now, this metric only
|
|
4879
|
+
* supports the following as <code>INITIATION_METHOD</code>: <code>INBOUND</code> |
|
|
4880
|
+
* <code>OUTBOUND</code> | <code>CALLBACK</code> | <code>API</code>
|
|
4881
|
+
* </p>
|
|
4882
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4883
|
+
* </dd>
|
|
4884
|
+
* <dt>AVG_HANDLE_TIME</dt>
|
|
4885
|
+
* <dd>
|
|
4886
|
+
* <p>Unit: Seconds</p>
|
|
4887
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4888
|
+
* </dd>
|
|
4889
|
+
* <dt>AVG_HOLD_TIME</dt>
|
|
4890
|
+
* <dd>
|
|
4891
|
+
* <p>Unit: Seconds</p>
|
|
4892
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4893
|
+
* </dd>
|
|
4894
|
+
* <dt>AVG_INTERACTION_AND_HOLD_TIME</dt>
|
|
4895
|
+
* <dd>
|
|
4896
|
+
* <p>Unit: Seconds</p>
|
|
4897
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4898
|
+
* </dd>
|
|
4899
|
+
* <dt>AVG_INTERACTION_TIME</dt>
|
|
4900
|
+
* <dd>
|
|
4901
|
+
* <p>Unit: Seconds</p>
|
|
4902
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4903
|
+
* </dd>
|
|
4904
|
+
* <dt>AVG_QUEUE_ANSWER_TIME</dt>
|
|
4905
|
+
* <dd>
|
|
4906
|
+
* <p>Unit: Seconds</p>
|
|
4907
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4908
|
+
* </dd>
|
|
4909
|
+
* <dt>CONTACTS_ABANDONED</dt>
|
|
4910
|
+
* <dd>
|
|
4911
|
+
* <p>Unit: Count</p>
|
|
4912
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4913
|
+
* </dd>
|
|
4914
|
+
* <dt>CONTACTS_CREATED</dt>
|
|
4915
|
+
* <dd>
|
|
4916
|
+
* <p>Unit: Count</p>
|
|
4917
|
+
* <p>Valid metric filter key: <code>INITIATION_METHOD</code>
|
|
4918
|
+
* </p>
|
|
4919
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4920
|
+
* </dd>
|
|
4921
|
+
* <dt>CONTACTS_HANDLED</dt>
|
|
4922
|
+
* <dd>
|
|
4923
|
+
* <p>Unit: Count</p>
|
|
4924
|
+
* <p>Valid metric filter key: <code>INITIATION_METHOD</code>,
|
|
4925
|
+
* <code>DISCONNECT_REASON</code>
|
|
4926
|
+
* </p>
|
|
4927
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4928
|
+
* </dd>
|
|
4929
|
+
* <dt>CONTACTS_HOLD_ABANDONS</dt>
|
|
4930
|
+
* <dd>
|
|
4931
|
+
* <p>Unit: Count</p>
|
|
4932
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4933
|
+
* </dd>
|
|
4934
|
+
* <dt>CONTACTS_QUEUED</dt>
|
|
4935
|
+
* <dd>
|
|
4936
|
+
* <p>Unit: Count</p>
|
|
4937
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4938
|
+
* </dd>
|
|
4939
|
+
* <dt>CONTACTS_TRANSFERRED_OUT</dt>
|
|
4940
|
+
* <dd>
|
|
4941
|
+
* <p>Unit: Count</p>
|
|
4942
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4943
|
+
* </dd>
|
|
4944
|
+
* <dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt>
|
|
4945
|
+
* <dd>
|
|
4946
|
+
* <p>Unit: Count</p>
|
|
4947
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4948
|
+
* </dd>
|
|
4949
|
+
* <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt>
|
|
4950
|
+
* <dd>
|
|
4951
|
+
* <p>Unit: Count</p>
|
|
4952
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4953
|
+
* </dd>
|
|
4954
|
+
* <dt>MAX_QUEUED_TIME</dt>
|
|
4955
|
+
* <dd>
|
|
4956
|
+
* <p>Unit: Seconds</p>
|
|
4957
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</p>
|
|
4958
|
+
* </dd>
|
|
4959
|
+
* <dt>SERVICE_LEVEL</dt>
|
|
4960
|
+
* <dd>
|
|
4961
|
+
* <p>You can include up to 20 SERVICE_LEVEL metrics in a request.</p>
|
|
4962
|
+
* <p>Unit: Percent</p>
|
|
4963
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4964
|
+
* <p>Threshold: For <code>ThresholdValue</code>, enter any whole number from 1 to 604800
|
|
4965
|
+
* (inclusive), in seconds. For <code>Comparison</code>, you must enter <code>LT</code> (for
|
|
4966
|
+
* "Less than"). </p>
|
|
4967
|
+
* </dd>
|
|
4968
|
+
* <dt>SUM_CONTACTS_ANSWERED_IN_X</dt>
|
|
4969
|
+
* <dd>
|
|
4970
|
+
* <p>Unit: Count</p>
|
|
4971
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4972
|
+
* </dd>
|
|
4973
|
+
* <dt>SUM_CONTACTS_ABANDONED_IN_X</dt>
|
|
4974
|
+
* <dd>
|
|
4975
|
+
* <p>Unit: Count</p>
|
|
4976
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4977
|
+
* </dd>
|
|
4978
|
+
* <dt>SUM_CONTACTS_DISCONNECTED </dt>
|
|
4979
|
+
* <dd>
|
|
4980
|
+
* <p>Valid metric filter key: <code>DISCONNECT_REASON</code>
|
|
4981
|
+
* </p>
|
|
4982
|
+
* <p>Unit: Count</p>
|
|
4983
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4984
|
+
* </dd>
|
|
4985
|
+
* <dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt>
|
|
4986
|
+
* <dd>
|
|
4987
|
+
* <p>Unit: Count</p>
|
|
4988
|
+
* <p>Valid groupings and filters: Queue, Channel, Routing Profile</p>
|
|
4989
|
+
* </dd>
|
|
4990
|
+
* </dl>
|
|
4991
|
+
*/
|
|
4992
|
+
Metrics: MetricV2[] | undefined;
|
|
4993
|
+
/**
|
|
4994
|
+
* <p>The token for the next set of results. Use the value returned in the previous
|
|
4995
|
+
* response in the next request to retrieve the next set of results.</p>
|
|
4996
|
+
*/
|
|
4997
|
+
NextToken?: string;
|
|
4998
|
+
/**
|
|
4999
|
+
* <p>The maximum number of results to return per page.</p>
|
|
5000
|
+
*/
|
|
5001
|
+
MaxResults?: number;
|
|
5002
|
+
}
|
|
5003
|
+
/**
|
|
5004
|
+
* <p>Contains the name, thresholds, and metric filters.</p>
|
|
5005
|
+
*/
|
|
5006
|
+
export interface MetricDataV2 {
|
|
5007
|
+
/**
|
|
5008
|
+
* <p>The metric name, thresholds, and metric filters of the returned metric.</p>
|
|
5009
|
+
*/
|
|
5010
|
+
Metric?: MetricV2;
|
|
5011
|
+
/**
|
|
5012
|
+
* <p>The corresponding value of the metric returned in the response.</p>
|
|
5013
|
+
*/
|
|
5014
|
+
Value?: number;
|
|
5015
|
+
}
|
|
5016
|
+
/**
|
|
5017
|
+
* <p>Contains information about the metric results.</p>
|
|
5018
|
+
*/
|
|
5019
|
+
export interface MetricResultV2 {
|
|
5020
|
+
/**
|
|
5021
|
+
* <p>The dimension for the metrics.</p>
|
|
5022
|
+
*/
|
|
5023
|
+
Dimensions?: Record<string, string>;
|
|
5024
|
+
/**
|
|
5025
|
+
* <p>The set of metrics.</p>
|
|
5026
|
+
*/
|
|
5027
|
+
Collections?: MetricDataV2[];
|
|
5028
|
+
}
|
|
5029
|
+
export interface GetMetricDataV2Response {
|
|
5030
|
+
/**
|
|
5031
|
+
* <p>If there are additional results, this is the token for the next set of results.</p>
|
|
5032
|
+
*/
|
|
5033
|
+
NextToken?: string;
|
|
5034
|
+
/**
|
|
5035
|
+
* <p>Information about the metrics requested in the API request If no grouping is specified, a
|
|
5036
|
+
* summary of metric data is returned. </p>
|
|
5037
|
+
*/
|
|
5038
|
+
MetricResults?: MetricResultV2[];
|
|
5039
|
+
}
|
|
4677
5040
|
export interface GetTaskTemplateRequest {
|
|
4678
5041
|
/**
|
|
4679
5042
|
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
@@ -4890,139 +5253,6 @@ export interface ListBotsResponse {
|
|
|
4890
5253
|
*/
|
|
4891
5254
|
NextToken?: string;
|
|
4892
5255
|
}
|
|
4893
|
-
export interface ListContactFlowModulesRequest {
|
|
4894
|
-
/**
|
|
4895
|
-
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
4896
|
-
*/
|
|
4897
|
-
InstanceId: string | undefined;
|
|
4898
|
-
/**
|
|
4899
|
-
* <p>The token for the next set of results. Use the value returned in the previous
|
|
4900
|
-
* response in the next request to retrieve the next set of results.</p>
|
|
4901
|
-
*/
|
|
4902
|
-
NextToken?: string;
|
|
4903
|
-
/**
|
|
4904
|
-
* <p>The maximum number of results to return per page.</p>
|
|
4905
|
-
*/
|
|
4906
|
-
MaxResults?: number;
|
|
4907
|
-
/**
|
|
4908
|
-
* <p>The state of the flow module.</p>
|
|
4909
|
-
*/
|
|
4910
|
-
ContactFlowModuleState?: ContactFlowModuleState | string;
|
|
4911
|
-
}
|
|
4912
|
-
/**
|
|
4913
|
-
* <p>Contains summary information about a flow.</p>
|
|
4914
|
-
*/
|
|
4915
|
-
export interface ContactFlowModuleSummary {
|
|
4916
|
-
/**
|
|
4917
|
-
* <p>The identifier of the flow module.</p>
|
|
4918
|
-
*/
|
|
4919
|
-
Id?: string;
|
|
4920
|
-
/**
|
|
4921
|
-
* <p>The Amazon Resource Name (ARN) of the flow module.</p>
|
|
4922
|
-
*/
|
|
4923
|
-
Arn?: string;
|
|
4924
|
-
/**
|
|
4925
|
-
* <p>The name of the flow module.</p>
|
|
4926
|
-
*/
|
|
4927
|
-
Name?: string;
|
|
4928
|
-
/**
|
|
4929
|
-
* <p>The type of flow module.</p>
|
|
4930
|
-
*/
|
|
4931
|
-
State?: ContactFlowModuleState | string;
|
|
4932
|
-
}
|
|
4933
|
-
export interface ListContactFlowModulesResponse {
|
|
4934
|
-
/**
|
|
4935
|
-
* <p>Information about the flow module.</p>
|
|
4936
|
-
*/
|
|
4937
|
-
ContactFlowModulesSummaryList?: ContactFlowModuleSummary[];
|
|
4938
|
-
/**
|
|
4939
|
-
* <p>If there are additional results, this is the token for the next set of results.</p>
|
|
4940
|
-
*/
|
|
4941
|
-
NextToken?: string;
|
|
4942
|
-
}
|
|
4943
|
-
export interface ListContactFlowsRequest {
|
|
4944
|
-
/**
|
|
4945
|
-
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
4946
|
-
*/
|
|
4947
|
-
InstanceId: string | undefined;
|
|
4948
|
-
/**
|
|
4949
|
-
* <p>The type of flow.</p>
|
|
4950
|
-
*/
|
|
4951
|
-
ContactFlowTypes?: (ContactFlowType | string)[];
|
|
4952
|
-
/**
|
|
4953
|
-
* <p>The token for the next set of results. Use the value returned in the previous
|
|
4954
|
-
* response in the next request to retrieve the next set of results.</p>
|
|
4955
|
-
*/
|
|
4956
|
-
NextToken?: string;
|
|
4957
|
-
/**
|
|
4958
|
-
* <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
|
|
4959
|
-
*/
|
|
4960
|
-
MaxResults?: number;
|
|
4961
|
-
}
|
|
4962
|
-
/**
|
|
4963
|
-
* <p>Contains summary information about a flow.</p>
|
|
4964
|
-
* <p>You can also create and update flows using the <a href="https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html">Amazon Connect
|
|
4965
|
-
* Flow language</a>.</p>
|
|
4966
|
-
*/
|
|
4967
|
-
export interface ContactFlowSummary {
|
|
4968
|
-
/**
|
|
4969
|
-
* <p>The identifier of the flow.</p>
|
|
4970
|
-
*/
|
|
4971
|
-
Id?: string;
|
|
4972
|
-
/**
|
|
4973
|
-
* <p>The Amazon Resource Name (ARN) of the flow.</p>
|
|
4974
|
-
*/
|
|
4975
|
-
Arn?: string;
|
|
4976
|
-
/**
|
|
4977
|
-
* <p>The name of the flow.</p>
|
|
4978
|
-
*/
|
|
4979
|
-
Name?: string;
|
|
4980
|
-
/**
|
|
4981
|
-
* <p>The type of flow.</p>
|
|
4982
|
-
*/
|
|
4983
|
-
ContactFlowType?: ContactFlowType | string;
|
|
4984
|
-
/**
|
|
4985
|
-
* <p>The type of flow.</p>
|
|
4986
|
-
*/
|
|
4987
|
-
ContactFlowState?: ContactFlowState | string;
|
|
4988
|
-
}
|
|
4989
|
-
export interface ListContactFlowsResponse {
|
|
4990
|
-
/**
|
|
4991
|
-
* <p>Information about the flows.</p>
|
|
4992
|
-
*/
|
|
4993
|
-
ContactFlowSummaryList?: ContactFlowSummary[];
|
|
4994
|
-
/**
|
|
4995
|
-
* <p>If there are additional results, this is the token for the next set of results.</p>
|
|
4996
|
-
*/
|
|
4997
|
-
NextToken?: string;
|
|
4998
|
-
}
|
|
4999
|
-
export interface ListContactReferencesRequest {
|
|
5000
|
-
/**
|
|
5001
|
-
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
5002
|
-
*/
|
|
5003
|
-
InstanceId: string | undefined;
|
|
5004
|
-
/**
|
|
5005
|
-
* <p>The identifier of the initial contact.</p>
|
|
5006
|
-
*/
|
|
5007
|
-
ContactId: string | undefined;
|
|
5008
|
-
/**
|
|
5009
|
-
* <p>The type of reference.</p>
|
|
5010
|
-
*/
|
|
5011
|
-
ReferenceTypes: (ReferenceType | string)[] | undefined;
|
|
5012
|
-
/**
|
|
5013
|
-
* <p>The token for the next set of results. Use the value returned in the previous
|
|
5014
|
-
* response in the next request to retrieve the next set of results.</p>
|
|
5015
|
-
* <important>
|
|
5016
|
-
* <p>This is not expected to be set, because the value returned in the previous response is
|
|
5017
|
-
* always null.</p>
|
|
5018
|
-
* </important>
|
|
5019
|
-
*/
|
|
5020
|
-
NextToken?: string;
|
|
5021
|
-
}
|
|
5022
|
-
export declare enum ReferenceStatus {
|
|
5023
|
-
APPROVED = "APPROVED",
|
|
5024
|
-
REJECTED = "REJECTED"
|
|
5025
|
-
}
|
|
5026
5256
|
/**
|
|
5027
5257
|
* @internal
|
|
5028
5258
|
*/
|
|
@@ -5882,80 +6112,84 @@ export declare const GetMetricDataResponseFilterSensitiveLog: (obj: GetMetricDat
|
|
|
5882
6112
|
/**
|
|
5883
6113
|
* @internal
|
|
5884
6114
|
*/
|
|
5885
|
-
export declare const
|
|
6115
|
+
export declare const FilterV2FilterSensitiveLog: (obj: FilterV2) => any;
|
|
5886
6116
|
/**
|
|
5887
6117
|
* @internal
|
|
5888
6118
|
*/
|
|
5889
|
-
export declare const
|
|
6119
|
+
export declare const MetricFilterV2FilterSensitiveLog: (obj: MetricFilterV2) => any;
|
|
5890
6120
|
/**
|
|
5891
6121
|
* @internal
|
|
5892
6122
|
*/
|
|
5893
|
-
export declare const
|
|
6123
|
+
export declare const ThresholdV2FilterSensitiveLog: (obj: ThresholdV2) => any;
|
|
5894
6124
|
/**
|
|
5895
6125
|
* @internal
|
|
5896
6126
|
*/
|
|
5897
|
-
export declare const
|
|
6127
|
+
export declare const MetricV2FilterSensitiveLog: (obj: MetricV2) => any;
|
|
5898
6128
|
/**
|
|
5899
6129
|
* @internal
|
|
5900
6130
|
*/
|
|
5901
|
-
export declare const
|
|
6131
|
+
export declare const GetMetricDataV2RequestFilterSensitiveLog: (obj: GetMetricDataV2Request) => any;
|
|
5902
6132
|
/**
|
|
5903
6133
|
* @internal
|
|
5904
6134
|
*/
|
|
5905
|
-
export declare const
|
|
6135
|
+
export declare const MetricDataV2FilterSensitiveLog: (obj: MetricDataV2) => any;
|
|
5906
6136
|
/**
|
|
5907
6137
|
* @internal
|
|
5908
6138
|
*/
|
|
5909
|
-
export declare const
|
|
6139
|
+
export declare const MetricResultV2FilterSensitiveLog: (obj: MetricResultV2) => any;
|
|
5910
6140
|
/**
|
|
5911
6141
|
* @internal
|
|
5912
6142
|
*/
|
|
5913
|
-
export declare const
|
|
6143
|
+
export declare const GetMetricDataV2ResponseFilterSensitiveLog: (obj: GetMetricDataV2Response) => any;
|
|
5914
6144
|
/**
|
|
5915
6145
|
* @internal
|
|
5916
6146
|
*/
|
|
5917
|
-
export declare const
|
|
6147
|
+
export declare const GetTaskTemplateRequestFilterSensitiveLog: (obj: GetTaskTemplateRequest) => any;
|
|
5918
6148
|
/**
|
|
5919
6149
|
* @internal
|
|
5920
6150
|
*/
|
|
5921
|
-
export declare const
|
|
6151
|
+
export declare const GetTaskTemplateResponseFilterSensitiveLog: (obj: GetTaskTemplateResponse) => any;
|
|
5922
6152
|
/**
|
|
5923
6153
|
* @internal
|
|
5924
6154
|
*/
|
|
5925
|
-
export declare const
|
|
6155
|
+
export declare const GetTrafficDistributionRequestFilterSensitiveLog: (obj: GetTrafficDistributionRequest) => any;
|
|
5926
6156
|
/**
|
|
5927
6157
|
* @internal
|
|
5928
6158
|
*/
|
|
5929
|
-
export declare const
|
|
6159
|
+
export declare const DistributionFilterSensitiveLog: (obj: Distribution) => any;
|
|
5930
6160
|
/**
|
|
5931
6161
|
* @internal
|
|
5932
6162
|
*/
|
|
5933
|
-
export declare const
|
|
6163
|
+
export declare const TelephonyConfigFilterSensitiveLog: (obj: TelephonyConfig) => any;
|
|
6164
|
+
/**
|
|
6165
|
+
* @internal
|
|
6166
|
+
*/
|
|
6167
|
+
export declare const GetTrafficDistributionResponseFilterSensitiveLog: (obj: GetTrafficDistributionResponse) => any;
|
|
5934
6168
|
/**
|
|
5935
6169
|
* @internal
|
|
5936
6170
|
*/
|
|
5937
|
-
export declare const
|
|
6171
|
+
export declare const ListAgentStatusRequestFilterSensitiveLog: (obj: ListAgentStatusRequest) => any;
|
|
5938
6172
|
/**
|
|
5939
6173
|
* @internal
|
|
5940
6174
|
*/
|
|
5941
|
-
export declare const
|
|
6175
|
+
export declare const ListAgentStatusResponseFilterSensitiveLog: (obj: ListAgentStatusResponse) => any;
|
|
5942
6176
|
/**
|
|
5943
6177
|
* @internal
|
|
5944
6178
|
*/
|
|
5945
|
-
export declare const
|
|
6179
|
+
export declare const ListApprovedOriginsRequestFilterSensitiveLog: (obj: ListApprovedOriginsRequest) => any;
|
|
5946
6180
|
/**
|
|
5947
6181
|
* @internal
|
|
5948
6182
|
*/
|
|
5949
|
-
export declare const
|
|
6183
|
+
export declare const ListApprovedOriginsResponseFilterSensitiveLog: (obj: ListApprovedOriginsResponse) => any;
|
|
5950
6184
|
/**
|
|
5951
6185
|
* @internal
|
|
5952
6186
|
*/
|
|
5953
|
-
export declare const
|
|
6187
|
+
export declare const ListBotsRequestFilterSensitiveLog: (obj: ListBotsRequest) => any;
|
|
5954
6188
|
/**
|
|
5955
6189
|
* @internal
|
|
5956
6190
|
*/
|
|
5957
|
-
export declare const
|
|
6191
|
+
export declare const LexBotConfigFilterSensitiveLog: (obj: LexBotConfig) => any;
|
|
5958
6192
|
/**
|
|
5959
6193
|
* @internal
|
|
5960
6194
|
*/
|
|
5961
|
-
export declare const
|
|
6195
|
+
export declare const ListBotsResponseFilterSensitiveLog: (obj: ListBotsResponse) => any;
|