@aws-sdk/client-connect 3.1164.0 → 3.1166.0

package/dist-types/commands/ListUserHierarchyGroupsCommand.d.ts

@@ -1,5 +1,5 @@
 import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
-import type { ListUserHierarchyGroupsRequest, ListUserHierarchyGroupsResponse } from "../models/models_2";
+import type { ListUserHierarchyGroupsRequest, ListUserHierarchyGroupsResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/ListUserNotificationsCommand.d.ts

@@ -1,5 +1,5 @@
 import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
-import type { ListUserNotificationsRequest, ListUserNotificationsResponse } from "../models/models_2";
+import type { ListUserNotificationsRequest, ListUserNotificationsResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/ListUserProficienciesCommand.d.ts

@@ -1,5 +1,5 @@
 import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
-import type { ListUserProficienciesRequest, ListUserProficienciesResponse } from "../models/models_2";
+import type { ListUserProficienciesRequest, ListUserProficienciesResponse } from "../models/models_3";
 /**
  * @public
  */

package/dist-types/commands/PauseContactCommand.d.ts

@@ -24,7 +24,7 @@ declare const PauseContactCommand_base: {
     getEndpointParameterInstructions(): import("@smithy/types").EndpointParameterInstructions;
 };
 /**
- * <p>Allows pausing an ongoing task contact.</p>
+ * <p>Pauses an ongoing task or email contact.</p>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript

package/dist-types/commands/ResumeContactCommand.d.ts

@@ -24,7 +24,7 @@ declare const ResumeContactCommand_base: {
     getEndpointParameterInstructions(): import("@smithy/types").EndpointParameterInstructions;
 };
 /**
- * <p>Allows resuming a task contact in a paused state.</p>
+ * <p>Resumes a task or email contact in a paused state.</p>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript

package/dist-types/commands/UpdateMetricMetadataCommand.d.ts

@@ -1,5 +1,6 @@
 import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
-import type { UpdateMetricMetadataRequest, UpdateMetricMetadataResponse } from "../models/models_3";
+import type { UpdateMetricMetadataRequest } from "../models/models_3";
+import type { UpdateMetricMetadataResponse } from "../models/models_4";
 /**
  * @public
  */

package/dist-types/commands/UpdateNotificationContentCommand.d.ts

@@ -1,5 +1,5 @@
 import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
-import type { UpdateNotificationContentRequest, UpdateNotificationContentResponse } from "../models/models_3";
+import type { UpdateNotificationContentRequest, UpdateNotificationContentResponse } from "../models/models_4";
 /**
  * @public
  */

package/dist-types/commands/UpdateOutboundEmailContactMessageCommand.d.ts

@@ -1,5 +1,5 @@
 import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
-import type { UpdateOutboundEmailContactMessageRequest, UpdateOutboundEmailContactMessageResponse } from "../models/models_3";
+import type { UpdateOutboundEmailContactMessageRequest, UpdateOutboundEmailContactMessageResponse } from "../models/models_4";
 /**
  * @public
  */

package/dist-types/commands/UpdateParticipantAuthenticationCommand.d.ts

@@ -1,6 +1,5 @@
 import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
-import type { UpdateParticipantAuthenticationRequest } from "../models/models_3";
-import type { UpdateParticipantAuthenticationResponse } from "../models/models_4";
+import type { UpdateParticipantAuthenticationRequest, UpdateParticipantAuthenticationResponse } from "../models/models_4";
 /**
  * @public
  */

package/dist-types/models/models_1.d.ts

@@ -1,5 +1,5 @@
 import type { AgentAvailabilityTimer, AttachmentScope, AutoEvaluationStatus, AvailableFilterType, Channel, ContactField, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactParticipantRole, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DirectoryType, EndpointType, EntityType, EvaluationQuestionAnswerAnalysisType, EvaluationStatus, EvaluationSuggestedAnswerStatus, EvaluationTranscriptType, EvaluationType, FlowAssociationResourceType, InstanceAttributeType, InstanceReplicationStatus, InstanceStatus, InstanceStorageResourceType, LocaleCode, MediaStreamType, MediaType, MetricCreationMethod, MetricStatus, MetricType, MetricUnit, NextContactType, NotificationPriority, OverrideType, ParticipantType, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, PhoneNumberWorkflowStatus, PhoneType, PropertyValidationExceptionReason, QuestionRuleCategoryAutomationCondition, QueueStatus, QuickConnectType, RecordingStatus, RuleCapabilityTier, RulePublishStatus, SecurityProfileType, Status, StorageType, TaskTemplateFieldType, TaskTemplateStatus, TestCaseEntryPointType, TestCaseStatus, TrafficDistributionGroupStatus, TrendIndicator, UseCaseType, ViewStatus, ViewType, Visibility, VocabularyLanguageCode, VocabularyState, VoiceEnhancementMode, WorkspaceFontFamily } from "./enums";
-import type { AfterContactWorkConfigPerChannel, AgentQualityMetrics, AgentsCriteria, AgentStatus, AiAgentInfo, AliasConfiguration, AllowedExtension, AudioQualityMetricsInfo, CreatedByInfo, DataTableLockVersion, DeviceInfo, ExternalInvocationConfiguration, ExtractionConfiguration, ExtractionDefinitionDisplay, FailedBatchAssociationSummary, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InvisibleFieldInfo, LexBot, LexV2Bot, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, PredefinedAttributeValues, PreEvaluationFilters, QuickConnectConfig, ReadOnlyFieldInfo, RecurrenceConfig, RoutingProfileQueueReference, RuleAction, RuleTriggerEventSource, SecurityProfileItem, SuccessfulBatchAssociationSummary, TaskTemplateFieldIdentifier, Validation } from "./models_0";
+import type { AfterContactWorkConfigPerChannel, AgentQualityMetrics, AgentsCriteria, AgentStatus, AiAgentInfo, AliasConfiguration, AllowedExtension, AudioQualityMetricsInfo, CreatedByInfo, DataTableLockVersion, DeviceInfo, ExternalInvocationConfiguration, ExtractionConfiguration, ExtractionDefinitionDisplay, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InvisibleFieldInfo, LexBot, LexV2Bot, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, PredefinedAttributeValues, PreEvaluationFilters, QuickConnectConfig, ReadOnlyFieldInfo, RecurrenceConfig, RoutingProfileQueueReference, RuleAction, RuleTriggerEventSource, SecurityProfileItem, TaskTemplateFieldIdentifier, Validation } from "./models_0";
 /**
  * <p>Information about a required field.</p>
  * @public
@@ -2642,6 +2642,230 @@ export interface ContactEvaluation {
      */
     ExportLocation?: string | undefined;
 }
+/**
+ * <p>The per-channel conversational analytics configuration for a contact.</p>
+ * @public
+ */
+export interface ContactLensChannelConfiguration {
+    /**
+     * <p>The conversational analytics modes enabled for the channel. Valid values:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>RealTime</code> – Real-time analysis is enabled during the contact. Voice channel only.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>PostContact</code> – Post-contact analysis is enabled after the contact ends. Voice channel only.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>ContactLens</code> – Conversational analytics is enabled for the contact. Chat channel only.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    AnalyticsModes?: string[] | undefined;
+}
+/**
+ * <p>The redaction configuration for conversational analytics transcripts.</p>
+ * @public
+ */
+export interface ContactLensRedactionConfiguration {
+    /**
+     * <p>Specifies whether redaction is enabled for sensitive data, such as personal information, in the conversational analytics
+     *    output. Valid values:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>Enable</code> – Redaction is applied according to the other values in this object.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>Disable</code> – Redaction is not applied, and all other values in this object are ignored.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    Behavior?: string | undefined;
+    /**
+     * <p>The redaction policy that determines which versions of the transcript are stored. Valid values:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>None</code> – No redaction is applied.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>RedactedOnly</code> – Only the redacted transcript is stored.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>RedactedAndOriginal</code> – Both the redacted and the original transcript are stored.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    Policy?: string | undefined;
+    /**
+     * <p>The entity types to redact from the transcript (for example, <code>NAME</code>, <code>EMAIL</code>,
+     *    <code>ADDRESS</code>).</p>
+     * @public
+     */
+    Entities?: string[] | undefined;
+    /**
+     * <p>How sensitive information is masked in the transcript. Valid values:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>PII</code> – All redacted entities are replaced with the <code>[PII]</code> string.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>EntityType</code> – All redacted entities are replaced with the label of the entity. For example, when
+     *      the <code>EMAIL</code> entity is configured for redaction, emails in the transcript are replaced with the
+     *      <code>[EMAIL]</code> string.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    MaskMode?: string | undefined;
+}
+/**
+ * <p>The conversational analytics sentiment analysis configuration for a contact.</p>
+ * @public
+ */
+export interface ContactLensSentimentConfiguration {
+    /**
+     * <p>Specifies whether sentiment analysis is enabled for the contact. The default value is <code>Disable</code>. Valid
+     *    values:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>Enable</code> – Sentiment analysis is performed on the contact.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>Disable</code> – Sentiment analysis is not performed on the contact.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    Behavior?: string | undefined;
+}
+/**
+ * <p>The conversational analytics summary configuration for a contact.</p>
+ * @public
+ */
+export interface ContactLensSummaryConfiguration {
+    /**
+     * <p>The conversational analytics summary modes enabled for the contact. Valid values: <code>PostContact</code> |
+     *    <code>AutomatedInteraction</code> | <code>ContactChain</code>.</p>
+     * @public
+     */
+    SummaryModes?: string[] | undefined;
+}
+/**
+ * <p>The conversational analytics configuration settings for a contact.</p>
+ * @public
+ */
+export interface ConversationalAnalyticsConfiguration {
+    /**
+     * <p>Specifies whether conversational analytics is enabled for the contact.</p>
+     * @public
+     */
+    Enabled?: boolean | undefined;
+    /**
+     * <p>The language locale that conversational analytics uses to analyze the contact (for example, <code>en-US</code>).</p>
+     * @public
+     */
+    LanguageLocale?: string | undefined;
+    /**
+     * <p>The language locales that conversational analytics uses to analyze the contact (for example, <code>en-US</code> and <code>es-ES</code>).</p>
+     * @public
+     */
+    LanguageLocales?: string[] | undefined;
+    /**
+     * <p>The per-channel conversational analytics settings for the contact.</p>
+     * @public
+     */
+    ChannelConfiguration?: ContactLensChannelConfiguration | undefined;
+    /**
+     * <p>The redaction configuration for the contact transcript.</p>
+     * @public
+     */
+    RedactionConfiguration?: ContactLensRedactionConfiguration | undefined;
+    /**
+     * <p>The summary configuration for the contact.</p>
+     * @public
+     */
+    SummaryConfiguration?: ContactLensSummaryConfiguration | undefined;
+    /**
+     * <p>The sentiment analysis configuration for the contact.</p>
+     * @public
+     */
+    SentimentConfiguration?: ContactLensSentimentConfiguration | undefined;
+}
+/**
+ * <p>The current processing state of conversational analytics for a contact, including the analysis status and, when
+ *    applicable, the reason for that status.</p>
+ * @public
+ */
+export interface ContactAnalysisReferenceState {
+    /**
+     * <p>The status of conversational analytics processing for the contact. Valid values:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>REQUESTED</code> – Analysis has been requested for the contact and has not finished.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>COMPLETED</code> – Analysis finished successfully.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>FAILED</code> – Analysis did not finish successfully. See <code>StatusReason</code> for the cause.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    Status?: string | undefined;
+    /**
+     * <p>The reason for the current analysis status. This value is populated only when the status is
+     *    <code>FAILED</code>.</p>
+     * @public
+     */
+    StatusReason?: string | undefined;
+}
+/**
+ * <p>Contains the conversational analytics configuration and state for a contact.</p>
+ * @public
+ */
+export interface ConversationalAnalytics {
+    /**
+     * <p>The conversational analytics settings that apply to the contact.</p>
+     * @public
+     */
+    Configuration?: ConversationalAnalyticsConfiguration | undefined;
+    /**
+     * <p>The current state of conversational analytics processing for the contact.</p>
+     * @public
+     */
+    ContactAnalysisReferenceState?: ContactAnalysisReferenceState | undefined;
+}
+/**
+ * <p>Information about the conversational analytics configuration applied to the contact. This field is present only for contacts
+ *    where conversational analytics is enabled in the contact flow.</p>
+ * @public
+ */
+export interface ContactLens {
+    /**
+     * <p>The conversational analytics configuration applied to the contact.</p>
+     * @public
+     */
+    ConversationalAnalytics?: ConversationalAnalytics | undefined;
+}
 /**
  * <p>Information about the Customer on the contact.</p>
  * @public
@@ -6928,127 +7152,3 @@ export interface DisassociateSecurityProfilesRequest {
      */
     EntityArn: string | undefined;
 }
-/**
- * @public
- */
-export interface DisassociateTrafficDistributionGroupUserRequest {
-    /**
-     * <p>The identifier of the traffic distribution group.
-     * This can be the ID or the ARN of the traffic distribution group.</p>
-     * @public
-     */
-    TrafficDistributionGroupId: string | undefined;
-    /**
-     * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface DisassociateTrafficDistributionGroupUserResponse {
-}
-/**
- * <p>Information about proficiency to be disassociated from the user.</p>
- * @public
- */
-export interface UserProficiencyDisassociate {
-    /**
-     * <p>The name of user's proficiency.</p>
-     * @public
-     */
-    AttributeName: string | undefined;
-    /**
-     * <p>The value of user's proficiency.</p>
-     * @public
-     */
-    AttributeValue: string | undefined;
-}
-/**
- * @public
- */
-export interface DisassociateUserProficienciesRequest {
-    /**
-     * <p>The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the
-     *    instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The proficiencies to disassociate from the user.</p>
-     * @public
-     */
-    UserProficiencies: UserProficiencyDisassociate[] | undefined;
-}
-/**
- * @public
- */
-export interface DisassociateWorkspaceRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
-     *    the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the workspace.</p>
-     * @public
-     */
-    WorkspaceId: string | undefined;
-    /**
-     * <p>The Amazon Resource Names (ARNs) of the resources to disassociate from the workspace.</p>
-     * @public
-     */
-    ResourceArns: string[] | undefined;
-}
-/**
- * @public
- */
-export interface DisassociateWorkspaceResponse {
-    /**
-     * <p>A list of resources that were successfully disassociated from the workspace.</p>
-     * @public
-     */
-    SuccessfulList?: SuccessfulBatchAssociationSummary[] | undefined;
-    /**
-     * <p>A list of resources that failed to be disassociated from the workspace, including error details.</p>
-     * @public
-     */
-    FailedList?: FailedBatchAssociationSummary[] | undefined;
-}
-/**
- * @public
- */
-export interface DismissUserContactRequest {
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can find the instanceId in the ARN of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the contact.</p>
-     * @public
-     */
-    ContactId: string | undefined;
-}
-/**
- * @public
- */
-export interface DismissUserContactResponse {
-}