@aws-sdk/client-connect 3.1156.0 → 3.1157.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +7 -0
- package/dist-cjs/index.js +58 -3
- package/dist-es/Connect.js +2 -0
- package/dist-es/commands/UpdateOutboundEmailContactMessageCommand.js +4 -0
- package/dist-es/commands/index.js +1 -0
- package/dist-es/models/enums.js +4 -0
- package/dist-es/schemas/schemas_0.js +41 -2
- package/dist-types/Connect.d.ts +7 -0
- package/dist-types/ConnectClient.d.ts +3 -2
- package/dist-types/commands/CreateContactCommand.d.ts +1 -1
- package/dist-types/commands/CreateRuleCommand.d.ts +1 -1
- package/dist-types/commands/DescribeRuleCommand.d.ts +1 -1
- package/dist-types/commands/ListContactReferencesCommand.d.ts +2 -2
- package/dist-types/commands/StartEmailContactCommand.d.ts +1 -1
- package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
- package/dist-types/commands/StartTaskContactCommand.d.ts +1 -1
- package/dist-types/commands/StartWebRTCContactCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactCommand.d.ts +9 -1
- package/dist-types/commands/UpdateOutboundEmailContactMessageCommand.d.ts +99 -0
- package/dist-types/commands/UpdateParticipantRoleConfigCommand.d.ts +2 -1
- package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
- package/dist-types/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/commands/UpdateRuleCommand.d.ts +1 -1
- package/dist-types/commands/index.d.ts +1 -0
- package/dist-types/models/enums.d.ts +12 -0
- package/dist-types/models/models_2.d.ts +157 -4
- package/dist-types/models/models_3.d.ts +86 -108
- package/dist-types/models/models_4.d.ts +119 -4
- package/dist-types/schemas/schemas_0.d.ts +6 -0
- package/dist-types/ts3.4/Connect.d.ts +17 -0
- package/dist-types/ts3.4/ConnectClient.d.ts +6 -0
- package/dist-types/ts3.4/commands/UpdateOutboundEmailContactMessageCommand.d.ts +42 -0
- package/dist-types/ts3.4/commands/UpdateParticipantRoleConfigCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdatePhoneNumberCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/index.d.ts +1 -0
- package/dist-types/ts3.4/models/enums.d.ts +6 -0
- package/dist-types/ts3.4/models/models_3.d.ts +20 -25
- package/dist-types/ts3.4/models/models_4.d.ts +27 -0
- package/dist-types/ts3.4/schemas/schemas_0.d.ts +6 -0
- package/package.json +5 -5
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import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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import type { UpdateOutboundEmailContactMessageRequest, UpdateOutboundEmailContactMessageResponse } from "../models/models_3";
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/**
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* @public
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*/
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export type { __MetadataBearer };
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/**
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* @public
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*
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* The input for {@link UpdateOutboundEmailContactMessageCommand}.
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*/
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export interface UpdateOutboundEmailContactMessageCommandInput extends UpdateOutboundEmailContactMessageRequest {
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}
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/**
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* @public
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*
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* The output of {@link UpdateOutboundEmailContactMessageCommand}.
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*/
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export interface UpdateOutboundEmailContactMessageCommandOutput extends UpdateOutboundEmailContactMessageResponse, __MetadataBearer {
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}
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declare const UpdateOutboundEmailContactMessageCommand_base: {
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new (input: UpdateOutboundEmailContactMessageCommandInput): import("@smithy/core/client").CommandImpl<UpdateOutboundEmailContactMessageCommandInput, UpdateOutboundEmailContactMessageCommandOutput, import("..").ConnectClientResolvedConfig, import("..").ServiceInputTypes, import("..").ServiceOutputTypes>;
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new (input: UpdateOutboundEmailContactMessageCommandInput): import("@smithy/core/client").CommandImpl<UpdateOutboundEmailContactMessageCommandInput, UpdateOutboundEmailContactMessageCommandOutput, import("..").ConnectClientResolvedConfig, import("..").ServiceInputTypes, import("..").ServiceOutputTypes>;
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getEndpointParameterInstructions(): import("@smithy/types").EndpointParameterInstructions;
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};
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/**
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* <p>Updates the draft outbound email message for a contact. Use this operation to save changes to an in-progress
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* outbound email reply before you send it. This operation applies only to contacts with an <code>OUTBOUND</code> or
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* <code>AGENT_REPLY</code> initiation method; it isn't supported for flow-initiated emails.</p>
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* @example
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* Use a bare-bones client and the command you need to make an API call.
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* ```javascript
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* import { ConnectClient, UpdateOutboundEmailContactMessageCommand } from "@aws-sdk/client-connect"; // ES Modules import
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* // const { ConnectClient, UpdateOutboundEmailContactMessageCommand } = require("@aws-sdk/client-connect"); // CommonJS import
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* // import type { ConnectClientConfig } from "@aws-sdk/client-connect";
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* const config = {}; // type is ConnectClientConfig
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* const client = new ConnectClient(config);
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* const input = { // UpdateOutboundEmailContactMessageRequest
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* InstanceId: "STRING_VALUE", // required
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* ContactId: "STRING_VALUE", // required
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* EmailMessage: { // UpdateOutboundEmailContent
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* MessageSourceType: "RAW", // required
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* RawMessage: { // UpdateOutboundRawMessage
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* Body: "STRING_VALUE", // required
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* ContentType: "STRING_VALUE", // required
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* },
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* },
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* };
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* const command = new UpdateOutboundEmailContactMessageCommand(input);
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* const response = await client.send(command);
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* // { // UpdateOutboundEmailContactMessageResponse
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* // ContactId: "STRING_VALUE", // required
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* // };
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*
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* ```
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*
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* @param UpdateOutboundEmailContactMessageCommandInput - {@link UpdateOutboundEmailContactMessageCommandInput}
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* @returns {@link UpdateOutboundEmailContactMessageCommandOutput}
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* @see {@link UpdateOutboundEmailContactMessageCommandInput} for command's `input` shape.
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* @see {@link UpdateOutboundEmailContactMessageCommandOutput} for command's `response` shape.
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* @see {@link ConnectClientResolvedConfig | config} for ConnectClient's `config` shape.
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*
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* @throws {@link AccessDeniedException} (client fault)
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* <p>You do not have sufficient permissions to perform this action.</p>
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*
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* @throws {@link InternalServiceException} (server fault)
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* <p>Request processing failed because of an error or failure with the service.</p>
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*
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* @throws {@link InvalidRequestException} (client fault)
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* <p>The request is not valid.</p>
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*
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* @throws {@link ResourceConflictException} (client fault)
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* <p>A resource already has that name.</p>
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*
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* @throws {@link ResourceNotFoundException} (client fault)
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* <p>The specified resource was not found.</p>
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*
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* @throws {@link ThrottlingException} (client fault)
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* <p>The throttling limit has been exceeded.</p>
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*
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* @throws {@link ConnectServiceException}
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* <p>Base exception class for all service exceptions from Connect service.</p>
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*
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*
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* @public
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*/
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export declare class UpdateOutboundEmailContactMessageCommand extends UpdateOutboundEmailContactMessageCommand_base {
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/** @internal type navigation helper, not in runtime. */
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protected static __types: {
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api: {
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input: UpdateOutboundEmailContactMessageRequest;
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output: UpdateOutboundEmailContactMessageResponse;
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};
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sdk: {
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input: UpdateOutboundEmailContactMessageCommandInput;
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output: UpdateOutboundEmailContactMessageCommandOutput;
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};
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};
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}
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import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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import type { UpdateParticipantRoleConfigRequest
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import type { UpdateParticipantRoleConfigRequest } from "../models/models_3";
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import type { UpdateParticipantRoleConfigResponse } from "../models/models_4";
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/**
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* @public
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*/
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import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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import type { UpdatePhoneNumberRequest, UpdatePhoneNumberResponse } from "../models/
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import type { UpdatePhoneNumberRequest, UpdatePhoneNumberResponse } from "../models/models_4";
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/**
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* @public
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*/
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* "<keys>": { // Reference
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* Value: "STRING_VALUE",
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* Type: "URL" || "ATTACHMENT" || "CONTACT_ANALYSIS" || "NUMBER" || "STRING" || "DATE" || "EMAIL" || "EMAIL_MESSAGE" || "EMAIL_MESSAGE_PLAIN_TEXT" || "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" || "EMAIL_MESSAGE_REDACTED", // required
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* Status: "AVAILABLE" || "DELETED" || "APPROVED" || "REJECTED" || "PROCESSING" || "FAILED",
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* Status: "AVAILABLE" || "DELETED" || "APPROVED" || "REJECTED" || "PROCESSING" || "FAILED" || "DRAFTING",
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* Arn: "STRING_VALUE",
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* StatusReason: "STRING_VALUE",
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* },
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export * from "./UpdateMetricContentCommand";
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export * from "./UpdateMetricMetadataCommand";
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export * from "./UpdateNotificationContentCommand";
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export * from "./UpdateOutboundEmailContactMessageCommand";
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export * from "./UpdateParticipantAuthenticationCommand";
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export * from "./UpdateParticipantRoleConfigCommand";
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export * from "./UpdatePhoneNumberCommand";
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readonly APPROVED: "APPROVED";
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readonly AVAILABLE: "AVAILABLE";
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readonly DELETED: "DELETED";
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readonly DRAFTING: "DRAFTING";
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readonly FAILED: "FAILED";
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readonly PROCESSING: "PROCESSING";
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readonly REJECTED: "REJECTED";
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export type MeetingFeatureStatus = (typeof MeetingFeatureStatus)[keyof typeof MeetingFeatureStatus];
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*/
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export declare const UpdateOutboundEmailMessageSourceType: {
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readonly RAW: "RAW";
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};
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*/
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export type UpdateOutboundEmailMessageSourceType = (typeof UpdateOutboundEmailMessageSourceType)[keyof typeof UpdateOutboundEmailMessageSourceType];
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* <code>FLOWS_OUTCOME_TYPE</code> | <code>FLOWS_RESOURCE_ID</code> | <code>FORM_VERSION</code> |
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* <code>INITIATING_FLOW</code> | <code>INITIATION_METHOD</code> |
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* <code>KNOWLEDGE_BASE_NAME</code> | <code>LIFETIME_VALUE</code> | <code>PARENT_FLOWS_RESOURCE_ID</code> |
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* <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> | <code>REPEAT_CALLER</code> |
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* the <i>Connect Customer Administrator Guide</i>.</p>
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* </li>
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* <p>
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* <code>LIFETIME_VALUE</code> filters and groups by customer lifetime value segment (High lifetime value,
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* Medium lifetime value, Low lifetime value). For more information about the calculated attributes that drive these
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* segments, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/customerprofiles-default-calculated-attributes.html">Default calculated
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* attributes</a> in the <i>Connect Customer Administrator Guide</i>.</p>
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* </li>
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* <li>
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* <code>REPEAT_CALLER</code> filters and groups by repeat caller status.</p>
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* </li>
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* <li>
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* data from Customer Profiles. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/customerprofiles-default-segments.html">Default segments</a> in the
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* <i>Connect Customer Administrator Guide</i>.</p>
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* <code>REPEAT_CALLER</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> |
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* </note>
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* </dd>
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* <dt>EVALUATED_CHURN_PROPENSITY_RATE</dt>
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* <dd>
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* <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
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* <p>Unit: Percent</p>
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* <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
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|
+
* Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
|
|
3378
|
+
* Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
|
|
3379
|
+
* Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
|
|
3380
|
+
* Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
|
|
3381
|
+
* Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
|
|
3382
|
+
* Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
|
|
3383
|
+
* Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
|
|
3384
|
+
* Session ID, Subtype, Telephone Number</p>
|
|
3385
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-churn-propensity-rate">Evaluated churn propensity rate</a>
|
|
3386
|
+
* </p>
|
|
3387
|
+
* <note>
|
|
3388
|
+
* <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
|
|
3389
|
+
* Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
|
|
3390
|
+
* groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
|
|
3391
|
+
* not valid filters.</p>
|
|
3392
|
+
* <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
|
|
3393
|
+
* the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
|
|
3394
|
+
* request.</p>
|
|
3395
|
+
* </note>
|
|
3396
|
+
* </dd>
|
|
3397
|
+
* <dt>EVALUATED_CSAT_PERCENT</dt>
|
|
3398
|
+
* <dd>
|
|
3399
|
+
* <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
|
|
3400
|
+
* form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
|
|
3401
|
+
* <p>Unit: Percent</p>
|
|
3402
|
+
* <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
|
|
3403
|
+
* Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
|
|
3404
|
+
* Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
|
|
3405
|
+
* Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
|
|
3406
|
+
* Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
|
|
3407
|
+
* Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
|
|
3408
|
+
* Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
|
|
3409
|
+
* Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
|
|
3410
|
+
* Session ID, Subtype, Telephone Number</p>
|
|
3411
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-csat-percent">Evaluated CSAT percent</a>
|
|
3412
|
+
* </p>
|
|
3413
|
+
* <note>
|
|
3414
|
+
* <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
|
|
3415
|
+
* Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
|
|
3416
|
+
* groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
|
|
3417
|
+
* not valid filters.</p>
|
|
3418
|
+
* <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
|
|
3419
|
+
* the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
|
|
3420
|
+
* request.</p>
|
|
3421
|
+
* </note>
|
|
3422
|
+
* </dd>
|
|
3423
|
+
* <dt>EVALUATED_PARTIAL_SELF_SERVICE_SUCCESS_RATE</dt>
|
|
3424
|
+
* <dd>
|
|
3425
|
+
* <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
|
|
3426
|
+
* form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
|
|
3427
|
+
* <p>Unit: Percent</p>
|
|
3428
|
+
* <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
|
|
3429
|
+
* Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
|
|
3430
|
+
* Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
|
|
3431
|
+
* Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
|
|
3432
|
+
* Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
|
|
3433
|
+
* Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
|
|
3434
|
+
* Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
|
|
3435
|
+
* Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
|
|
3436
|
+
* Session ID, Subtype, Telephone Number</p>
|
|
3437
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-partial-self-service-resolution-rate">Evaluated partial self-service resolution rate</a>
|
|
3438
|
+
* </p>
|
|
3439
|
+
* <note>
|
|
3440
|
+
* <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
|
|
3441
|
+
* Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
|
|
3442
|
+
* groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
|
|
3443
|
+
* not valid filters.</p>
|
|
3444
|
+
* <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
|
|
3445
|
+
* the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
|
|
3446
|
+
* request.</p>
|
|
3447
|
+
* </note>
|
|
3448
|
+
* </dd>
|
|
3449
|
+
* <dt>EVALUATED_SELF_SERVICE_SUCCESS_RATE</dt>
|
|
3450
|
+
* <dd>
|
|
3451
|
+
* <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
|
|
3452
|
+
* form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
|
|
3453
|
+
* <p>Unit: Percent</p>
|
|
3454
|
+
* <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
|
|
3455
|
+
* Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
|
|
3456
|
+
* Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
|
|
3457
|
+
* Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
|
|
3458
|
+
* Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
|
|
3459
|
+
* Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
|
|
3460
|
+
* Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
|
|
3461
|
+
* Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
|
|
3462
|
+
* Session ID, Subtype, Telephone Number</p>
|
|
3463
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-self-service-resolution-rate">Evaluated self-service resolution rate</a>
|
|
3464
|
+
* </p>
|
|
3465
|
+
* <note>
|
|
3466
|
+
* <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
|
|
3467
|
+
* Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
|
|
3468
|
+
* groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
|
|
3469
|
+
* not valid filters.</p>
|
|
3470
|
+
* <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
|
|
3471
|
+
* the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
|
|
3472
|
+
* request.</p>
|
|
3473
|
+
* </note>
|
|
3474
|
+
* </dd>
|
|
3475
|
+
* <dt>EVALUATED_SUCCESSFUL_SALE_RATE</dt>
|
|
3476
|
+
* <dd>
|
|
3477
|
+
* <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
|
|
3478
|
+
* form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
|
|
3479
|
+
* <p>Unit: Percent</p>
|
|
3480
|
+
* <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
|
|
3481
|
+
* Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
|
|
3482
|
+
* Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
|
|
3483
|
+
* Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
|
|
3484
|
+
* Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
|
|
3485
|
+
* Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
|
|
3486
|
+
* Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
|
|
3487
|
+
* Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
|
|
3488
|
+
* Session ID, Subtype, Telephone Number</p>
|
|
3489
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-successful-sale-rate">Evaluated successful sale rate</a>
|
|
3490
|
+
* </p>
|
|
3491
|
+
* <note>
|
|
3492
|
+
* <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
|
|
3493
|
+
* Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
|
|
3494
|
+
* groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
|
|
3495
|
+
* not valid filters.</p>
|
|
3496
|
+
* <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
|
|
3497
|
+
* the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
|
|
3498
|
+
* request.</p>
|
|
3499
|
+
* </note>
|
|
3500
|
+
* </dd>
|
|
3348
3501
|
* <dt>EVALUATIONS_PERFORMED</dt>
|
|
3349
3502
|
* <dd>
|
|
3350
3503
|
* <p>Unit: Count</p>
|
|
@@ -1,5 +1,5 @@
|
|
|
1
|
-
import type { AgentStatusState, AiUseCase, AnalyticsMode, AttachmentScope, AutoEvaluationStatus, Behavior, BooleanComparisonType, Channel, ChatEventType, ContactEvaluationAttributeComparisonType, ContactEvaluationAttributeKey, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactMediaProcessingFailureMode, ContactParticipantRole, ContactRecordingType, DataTableAttributeValueType, DataTableLockLevel, DateComparisonType, DateTimeComparisonType, DecimalComparisonType, EmailHeaderType, EvaluationFormLanguageCode, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, FileStatusType, FileUseCaseType, HierarchyGroupMatchType, InboundMessageSourceType, InstanceAttributeType, InstanceStorageResourceType, IvrRecordingTrack, LocaleCode, MaskMode, MediaType, MeetingFeatureStatus, MetricUnit, MonitorCapability, NotificationPriority, NotificationType, NumberComparisonType, OutboundMessageSourceType, OverrideType, ParticipantRole, ParticipantTimerAction, ParticipantTimerType, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, Policy, RehydrationType, ResponseMode, RuleCapabilityTier, RulePublishStatus, SearchContactsMatchType, SearchContactsTimeRangeConditionType, SearchContactsTimeRangeType, SecurityProfileType, SortableFieldName, SortOrder, StringComparisonType, SummaryMode, TargetListType, TestCaseExecutionStatus, TimerEligibleParticipantRoles, TrafficType, TrendIndicator, ViewType, Visibility, VocabularyLanguageCode, VocabularyState, VoiceRecordingTrack } from "./enums";
|
|
2
|
-
import type { ActionSummary, AfterContactWorkConfigPerChannel, AgentHierarchyGroups, AgentStatus, AiAgentInput, AiAgentsCriteria, AliasConfiguration, ControlPlaneAttributeFilter, CreatedByInfo, DataTableLockVersion, ExtractionConfiguration, ExtractionDefinitionDisplay, HoursOfOperationConfig, HoursOfOperationOverrideConfig,
|
|
1
|
+
import type { AgentStatusState, AiUseCase, AnalyticsMode, AttachmentScope, AutoEvaluationStatus, Behavior, BooleanComparisonType, Channel, ChatEventType, ContactEvaluationAttributeComparisonType, ContactEvaluationAttributeKey, ContactFlowModuleState, ContactFlowState, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactMediaProcessingFailureMode, ContactParticipantRole, ContactRecordingType, DataTableAttributeValueType, DataTableLockLevel, DateComparisonType, DateTimeComparisonType, DecimalComparisonType, EmailHeaderType, EvaluationFormLanguageCode, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, FileStatusType, FileUseCaseType, HierarchyGroupMatchType, InboundMessageSourceType, InstanceAttributeType, InstanceStorageResourceType, IvrRecordingTrack, LocaleCode, MaskMode, MediaType, MeetingFeatureStatus, MetricUnit, MonitorCapability, NotificationPriority, NotificationType, NumberComparisonType, OutboundMessageSourceType, OverrideType, ParticipantRole, ParticipantTimerAction, ParticipantTimerType, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, Policy, RehydrationType, ResponseMode, RuleCapabilityTier, RulePublishStatus, SearchContactsMatchType, SearchContactsTimeRangeConditionType, SearchContactsTimeRangeType, SecurityProfileType, SortableFieldName, SortOrder, StringComparisonType, SummaryMode, TargetListType, TestCaseExecutionStatus, TimerEligibleParticipantRoles, TrafficType, TrendIndicator, UpdateOutboundEmailMessageSourceType, ViewType, Visibility, VocabularyLanguageCode, VocabularyState, VoiceRecordingTrack } from "./enums";
|
|
2
|
+
import type { ActionSummary, AfterContactWorkConfigPerChannel, AgentHierarchyGroups, AgentStatus, AiAgentInput, AiAgentsCriteria, AliasConfiguration, ControlPlaneAttributeFilter, CreatedByInfo, DataTableLockVersion, ExtractionConfiguration, ExtractionDefinitionDisplay, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, MetricCalculation, OutboundStrategy, PreEvaluationFilters, PrimaryValue, RecurrenceConfig, Reference, RuleTriggerEventSource, StringCondition, TagCondition, Validation } from "./models_0";
|
|
3
3
|
import type { AutoAcceptConfig, ContactFlow, ContactFlowModule, DataTable, EvaluationAnswerData, EvaluationNote, ExtensionConfiguration, HierarchyGroup, HoursOfOperation, HoursOfOperationOverride, MetricDefinition, PersistentConnectionConfig, PhoneNumberConfig, PredefinedAttribute, Prompt, Queue, QuickConnect, RoutingProfile, TestCase, UserPhoneConfig, View, VoiceEnhancementConfig } from "./models_1";
|
|
4
4
|
/**
|
|
5
5
|
* @public
|
|
@@ -5536,6 +5536,18 @@ export interface UpdateAuthenticationProfileRequest {
|
|
|
5536
5536
|
*/
|
|
5537
5537
|
SessionInactivityHandlingEnabled?: boolean | undefined;
|
|
5538
5538
|
}
|
|
5539
|
+
/**
|
|
5540
|
+
* Additional recipients for UpdateContact, allowing an empty list to clear CC recipients.
|
|
5541
|
+
* @public
|
|
5542
|
+
*/
|
|
5543
|
+
export interface NullableAdditionalRecipients {
|
|
5544
|
+
/**
|
|
5545
|
+
* <p>The additional CC email address recipients. You can specify up to 50 addresses. Provide an empty list to clear
|
|
5546
|
+
* the existing CC recipients.</p>
|
|
5547
|
+
* @public
|
|
5548
|
+
*/
|
|
5549
|
+
CcEmailAddresses?: EmailAddressInfo[] | undefined;
|
|
5550
|
+
}
|
|
5539
5551
|
/**
|
|
5540
5552
|
* <p>Information about a queue.</p>
|
|
5541
5553
|
* @public
|
|
@@ -6494,6 +6506,78 @@ export interface UpdateNotificationContentRequest {
|
|
|
6494
6506
|
*/
|
|
6495
6507
|
export interface UpdateNotificationContentResponse {
|
|
6496
6508
|
}
|
|
6509
|
+
/**
|
|
6510
|
+
* <p>Contains the raw body content of an outbound email draft.</p>
|
|
6511
|
+
* @public
|
|
6512
|
+
*/
|
|
6513
|
+
export interface UpdateOutboundRawMessage {
|
|
6514
|
+
/**
|
|
6515
|
+
* <p>The email message body.</p>
|
|
6516
|
+
* @public
|
|
6517
|
+
*/
|
|
6518
|
+
Body: string | undefined;
|
|
6519
|
+
/**
|
|
6520
|
+
* <p>The content type of the email body. Valid values:</p>
|
|
6521
|
+
* <ul>
|
|
6522
|
+
* <li>
|
|
6523
|
+
* <p>
|
|
6524
|
+
* <code>text/plain</code> – Plain text content.</p>
|
|
6525
|
+
* </li>
|
|
6526
|
+
* <li>
|
|
6527
|
+
* <p>
|
|
6528
|
+
* <code>text/html</code> – HTML-formatted content.</p>
|
|
6529
|
+
* </li>
|
|
6530
|
+
* </ul>
|
|
6531
|
+
* @public
|
|
6532
|
+
*/
|
|
6533
|
+
ContentType: string | undefined;
|
|
6534
|
+
}
|
|
6535
|
+
/**
|
|
6536
|
+
* <p>Contains the updated body content for an outbound email draft.</p>
|
|
6537
|
+
* @public
|
|
6538
|
+
*/
|
|
6539
|
+
export interface UpdateOutboundEmailContent {
|
|
6540
|
+
/**
|
|
6541
|
+
* <p>The message source type. The only supported value is <code>RAW</code>.</p>
|
|
6542
|
+
* @public
|
|
6543
|
+
*/
|
|
6544
|
+
MessageSourceType: UpdateOutboundEmailMessageSourceType | undefined;
|
|
6545
|
+
/**
|
|
6546
|
+
* <p>The raw email body content.</p>
|
|
6547
|
+
* @public
|
|
6548
|
+
*/
|
|
6549
|
+
RawMessage: UpdateOutboundRawMessage | undefined;
|
|
6550
|
+
}
|
|
6551
|
+
/**
|
|
6552
|
+
* @public
|
|
6553
|
+
*/
|
|
6554
|
+
export interface UpdateOutboundEmailContactMessageRequest {
|
|
6555
|
+
/**
|
|
6556
|
+
* <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
6557
|
+
* @public
|
|
6558
|
+
*/
|
|
6559
|
+
InstanceId: string | undefined;
|
|
6560
|
+
/**
|
|
6561
|
+
* <p>The identifier of the contact in this instance of Connect Customer. </p>
|
|
6562
|
+
* @public
|
|
6563
|
+
*/
|
|
6564
|
+
ContactId: string | undefined;
|
|
6565
|
+
/**
|
|
6566
|
+
* <p>The email message body to update on the outbound email draft.</p>
|
|
6567
|
+
* @public
|
|
6568
|
+
*/
|
|
6569
|
+
EmailMessage: UpdateOutboundEmailContent | undefined;
|
|
6570
|
+
}
|
|
6571
|
+
/**
|
|
6572
|
+
* @public
|
|
6573
|
+
*/
|
|
6574
|
+
export interface UpdateOutboundEmailContactMessageResponse {
|
|
6575
|
+
/**
|
|
6576
|
+
* <p>The identifier of the contact in this instance of Connect Customer. </p>
|
|
6577
|
+
* @public
|
|
6578
|
+
*/
|
|
6579
|
+
ContactId: string | undefined;
|
|
6580
|
+
}
|
|
6497
6581
|
/**
|
|
6498
6582
|
* @public
|
|
6499
6583
|
*/
|
|
@@ -6671,109 +6755,3 @@ export interface UpdateParticipantRoleConfigRequest {
|
|
|
6671
6755
|
*/
|
|
6672
6756
|
ChannelConfiguration: UpdateParticipantRoleConfigChannelInfo | undefined;
|
|
6673
6757
|
}
|
|
6674
|
-
/**
|
|
6675
|
-
* @public
|
|
6676
|
-
*/
|
|
6677
|
-
export interface UpdateParticipantRoleConfigResponse {
|
|
6678
|
-
}
|
|
6679
|
-
/**
|
|
6680
|
-
* @public
|
|
6681
|
-
*/
|
|
6682
|
-
export interface UpdatePhoneNumberRequest {
|
|
6683
|
-
/**
|
|
6684
|
-
* <p>A unique identifier for the phone number.</p>
|
|
6685
|
-
* @public
|
|
6686
|
-
*/
|
|
6687
|
-
PhoneNumberId: string | undefined;
|
|
6688
|
-
/**
|
|
6689
|
-
* <p>The Amazon Resource Name (ARN) for Connect Customer instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
|
|
6690
|
-
* @public
|
|
6691
|
-
*/
|
|
6692
|
-
TargetArn?: string | undefined;
|
|
6693
|
-
/**
|
|
6694
|
-
* <p>The identifier of the Connect Customer instance that phone numbers are claimed to. You
|
|
6695
|
-
* can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
|
|
6696
|
-
* instance ID</a> in the Amazon Resource Name (ARN) of the instance. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
|
|
6697
|
-
* @public
|
|
6698
|
-
*/
|
|
6699
|
-
InstanceId?: string | undefined;
|
|
6700
|
-
/**
|
|
6701
|
-
* <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
|
|
6702
|
-
* request. If not provided, the Amazon Web Services
|
|
6703
|
-
* SDK populates this field. For more information about idempotency, see
|
|
6704
|
-
* <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
|
|
6705
|
-
* @public
|
|
6706
|
-
*/
|
|
6707
|
-
ClientToken?: string | undefined;
|
|
6708
|
-
}
|
|
6709
|
-
/**
|
|
6710
|
-
* @public
|
|
6711
|
-
*/
|
|
6712
|
-
export interface UpdatePhoneNumberResponse {
|
|
6713
|
-
/**
|
|
6714
|
-
* <p>A unique identifier for the phone number.</p>
|
|
6715
|
-
* @public
|
|
6716
|
-
*/
|
|
6717
|
-
PhoneNumberId?: string | undefined;
|
|
6718
|
-
/**
|
|
6719
|
-
* <p>The Amazon Resource Name (ARN) of the phone number.</p>
|
|
6720
|
-
* @public
|
|
6721
|
-
*/
|
|
6722
|
-
PhoneNumberArn?: string | undefined;
|
|
6723
|
-
}
|
|
6724
|
-
/**
|
|
6725
|
-
* @public
|
|
6726
|
-
*/
|
|
6727
|
-
export interface UpdatePhoneNumberMetadataRequest {
|
|
6728
|
-
/**
|
|
6729
|
-
* <p>The Amazon Resource Name (ARN) or resource ID of the phone number.</p>
|
|
6730
|
-
* @public
|
|
6731
|
-
*/
|
|
6732
|
-
PhoneNumberId: string | undefined;
|
|
6733
|
-
/**
|
|
6734
|
-
* <p>The description of the phone number.</p>
|
|
6735
|
-
* @public
|
|
6736
|
-
*/
|
|
6737
|
-
PhoneNumberDescription?: string | undefined;
|
|
6738
|
-
/**
|
|
6739
|
-
* <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
|
|
6740
|
-
* request. If not provided, the Amazon Web Services
|
|
6741
|
-
* SDK populates this field. For more information about idempotency, see
|
|
6742
|
-
* <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
|
|
6743
|
-
* @public
|
|
6744
|
-
*/
|
|
6745
|
-
ClientToken?: string | undefined;
|
|
6746
|
-
}
|
|
6747
|
-
/**
|
|
6748
|
-
* @public
|
|
6749
|
-
*/
|
|
6750
|
-
export interface UpdatePredefinedAttributeRequest {
|
|
6751
|
-
/**
|
|
6752
|
-
* <p>The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the
|
|
6753
|
-
* instance.</p>
|
|
6754
|
-
* @public
|
|
6755
|
-
*/
|
|
6756
|
-
InstanceId: string | undefined;
|
|
6757
|
-
/**
|
|
6758
|
-
* <p>The name of the predefined attribute.</p>
|
|
6759
|
-
* @public
|
|
6760
|
-
*/
|
|
6761
|
-
Name: string | undefined;
|
|
6762
|
-
/**
|
|
6763
|
-
* <p>The values of the predefined attribute.</p>
|
|
6764
|
-
* @public
|
|
6765
|
-
*/
|
|
6766
|
-
Values?: PredefinedAttributeValues | undefined;
|
|
6767
|
-
/**
|
|
6768
|
-
* <p>Values that enable you to categorize your predefined attributes. You can use them in custom UI elements across the Connect Customer admin website.</p>
|
|
6769
|
-
* @public
|
|
6770
|
-
*/
|
|
6771
|
-
Purposes?: string[] | undefined;
|
|
6772
|
-
/**
|
|
6773
|
-
* <p>Custom metadata that is associated to predefined attributes to control behavior
|
|
6774
|
-
* in upstream services, such as controlling
|
|
6775
|
-
* how a predefined attribute should be displayed in the Connect Customer admin website.</p>
|
|
6776
|
-
* @public
|
|
6777
|
-
*/
|
|
6778
|
-
AttributeConfiguration?: InputPredefinedAttributeConfiguration | undefined;
|
|
6779
|
-
}
|