@aws-sdk/client-connect 3.1155.0 → 3.1157.0

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Files changed (66) hide show
  1. package/README.md +14 -0
  2. package/dist-cjs/index.js +193 -73
  3. package/dist-es/Connect.js +6 -0
  4. package/dist-es/commands/ListReplicationFindingsCommand.js +4 -0
  5. package/dist-es/commands/UpdateOutboundEmailContactMessageCommand.js +4 -0
  6. package/dist-es/commands/index.js +2 -0
  7. package/dist-es/models/enums.js +4 -0
  8. package/dist-es/pagination/ListReplicationFindingsPaginator.js +4 -0
  9. package/dist-es/pagination/index.js +1 -0
  10. package/dist-es/schemas/schemas_0.js +161 -72
  11. package/dist-types/Connect.d.ts +21 -0
  12. package/dist-types/ConnectClient.d.ts +4 -2
  13. package/dist-types/commands/CreateContactCommand.d.ts +1 -1
  14. package/dist-types/commands/CreateRuleCommand.d.ts +1 -1
  15. package/dist-types/commands/DescribeRuleCommand.d.ts +1 -1
  16. package/dist-types/commands/GetTrafficDistributionCommand.d.ts +1 -0
  17. package/dist-types/commands/ListContactReferencesCommand.d.ts +2 -2
  18. package/dist-types/commands/ListReplicationFindingsCommand.d.ts +117 -0
  19. package/dist-types/commands/ListViewVersionsCommand.d.ts +1 -1
  20. package/dist-types/commands/ListWorkspaceMediaCommand.d.ts +1 -2
  21. package/dist-types/commands/StartEmailContactCommand.d.ts +1 -1
  22. package/dist-types/commands/StartOutboundVoiceContactCommand.d.ts +1 -1
  23. package/dist-types/commands/StartTaskContactCommand.d.ts +1 -1
  24. package/dist-types/commands/StartWebRTCContactCommand.d.ts +1 -1
  25. package/dist-types/commands/UpdateContactCommand.d.ts +9 -1
  26. package/dist-types/commands/UpdateOutboundEmailContactMessageCommand.d.ts +99 -0
  27. package/dist-types/commands/UpdateParticipantRoleConfigCommand.d.ts +2 -1
  28. package/dist-types/commands/UpdatePhoneNumberCommand.d.ts +1 -1
  29. package/dist-types/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
  30. package/dist-types/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
  31. package/dist-types/commands/UpdatePromptCommand.d.ts +1 -1
  32. package/dist-types/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
  33. package/dist-types/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
  34. package/dist-types/commands/UpdateQueueNameCommand.d.ts +1 -1
  35. package/dist-types/commands/UpdateRuleCommand.d.ts +1 -1
  36. package/dist-types/commands/index.d.ts +2 -0
  37. package/dist-types/models/enums.d.ts +12 -0
  38. package/dist-types/models/models_2.d.ts +330 -121
  39. package/dist-types/models/models_3.d.ts +203 -221
  40. package/dist-types/models/models_4.d.ts +231 -4
  41. package/dist-types/pagination/ListReplicationFindingsPaginator.d.ts +7 -0
  42. package/dist-types/pagination/index.d.ts +1 -0
  43. package/dist-types/schemas/schemas_0.d.ts +12 -0
  44. package/dist-types/ts3.4/Connect.d.ts +41 -0
  45. package/dist-types/ts3.4/ConnectClient.d.ts +12 -0
  46. package/dist-types/ts3.4/commands/ListReplicationFindingsCommand.d.ts +42 -0
  47. package/dist-types/ts3.4/commands/ListViewVersionsCommand.d.ts +1 -1
  48. package/dist-types/ts3.4/commands/ListWorkspaceMediaCommand.d.ts +1 -2
  49. package/dist-types/ts3.4/commands/UpdateOutboundEmailContactMessageCommand.d.ts +42 -0
  50. package/dist-types/ts3.4/commands/UpdateParticipantRoleConfigCommand.d.ts +2 -4
  51. package/dist-types/ts3.4/commands/UpdatePhoneNumberCommand.d.ts +1 -1
  52. package/dist-types/ts3.4/commands/UpdatePhoneNumberMetadataCommand.d.ts +1 -1
  53. package/dist-types/ts3.4/commands/UpdatePredefinedAttributeCommand.d.ts +1 -1
  54. package/dist-types/ts3.4/commands/UpdatePromptCommand.d.ts +1 -1
  55. package/dist-types/ts3.4/commands/UpdateQueueHoursOfOperationCommand.d.ts +1 -1
  56. package/dist-types/ts3.4/commands/UpdateQueueMaxContactsCommand.d.ts +1 -1
  57. package/dist-types/ts3.4/commands/UpdateQueueNameCommand.d.ts +1 -1
  58. package/dist-types/ts3.4/commands/index.d.ts +2 -0
  59. package/dist-types/ts3.4/models/enums.d.ts +6 -0
  60. package/dist-types/ts3.4/models/models_2.d.ts +32 -27
  61. package/dist-types/ts3.4/models/models_3.d.ts +49 -53
  62. package/dist-types/ts3.4/models/models_4.d.ts +54 -0
  63. package/dist-types/ts3.4/pagination/ListReplicationFindingsPaginator.d.ts +11 -0
  64. package/dist-types/ts3.4/pagination/index.d.ts +1 -0
  65. package/dist-types/ts3.4/schemas/schemas_0.d.ts +12 -0
  66. package/package.json +5 -5
@@ -1,5 +1,5 @@
1
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  import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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- import type { UpdatePromptRequest, UpdatePromptResponse } from "../models/models_3";
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+ import type { UpdatePromptRequest, UpdatePromptResponse } from "../models/models_4";
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  /**
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  * @public
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  */
@@ -1,5 +1,5 @@
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  import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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- import type { UpdateQueueHoursOfOperationRequest } from "../models/models_3";
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+ import type { UpdateQueueHoursOfOperationRequest } from "../models/models_4";
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  /**
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  * @public
5
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  */
@@ -1,5 +1,5 @@
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  import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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- import type { UpdateQueueMaxContactsRequest } from "../models/models_3";
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+ import type { UpdateQueueMaxContactsRequest } from "../models/models_4";
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  /**
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  * @public
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  */
@@ -1,5 +1,5 @@
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  import type { MetadataBearer as __MetadataBearer } from "@smithy/types";
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- import type { UpdateQueueNameRequest } from "../models/models_3";
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+ import type { UpdateQueueNameRequest } from "../models/models_4";
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  /**
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  * @public
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  */
@@ -51,7 +51,7 @@ declare const UpdateRuleCommand_base: {
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  * "<keys>": { // Reference
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  * Value: "STRING_VALUE",
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  * Type: "URL" || "ATTACHMENT" || "CONTACT_ANALYSIS" || "NUMBER" || "STRING" || "DATE" || "EMAIL" || "EMAIL_MESSAGE" || "EMAIL_MESSAGE_PLAIN_TEXT" || "EMAIL_MESSAGE_PLAIN_TEXT_REDACTED" || "EMAIL_MESSAGE_REDACTED", // required
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- * Status: "AVAILABLE" || "DELETED" || "APPROVED" || "REJECTED" || "PROCESSING" || "FAILED",
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+ * Status: "AVAILABLE" || "DELETED" || "APPROVED" || "REJECTED" || "PROCESSING" || "FAILED" || "DRAFTING",
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  * Arn: "STRING_VALUE",
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  * StatusReason: "STRING_VALUE",
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  * },
@@ -236,6 +236,7 @@ export * from "./ListQueueQuickConnectsCommand";
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  export * from "./ListQueuesCommand";
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  export * from "./ListQuickConnectsCommand";
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  export * from "./ListRealtimeContactAnalysisSegmentsV2Command";
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+ export * from "./ListReplicationFindingsCommand";
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  export * from "./ListRoutingProfileManualAssignmentQueuesCommand";
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  export * from "./ListRoutingProfileQueuesCommand";
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  export * from "./ListRoutingProfilesCommand";
@@ -360,6 +361,7 @@ export * from "./UpdateInstanceStorageConfigCommand";
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  export * from "./UpdateMetricContentCommand";
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  export * from "./UpdateMetricMetadataCommand";
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  export * from "./UpdateNotificationContentCommand";
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+ export * from "./UpdateOutboundEmailContactMessageCommand";
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  export * from "./UpdateParticipantAuthenticationCommand";
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  export * from "./UpdateParticipantRoleConfigCommand";
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  export * from "./UpdatePhoneNumberCommand";
@@ -510,6 +510,7 @@ export declare const ReferenceStatus: {
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  readonly APPROVED: "APPROVED";
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  readonly AVAILABLE: "AVAILABLE";
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  readonly DELETED: "DELETED";
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+ readonly DRAFTING: "DRAFTING";
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  readonly FAILED: "FAILED";
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  readonly PROCESSING: "PROCESSING";
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  readonly REJECTED: "REJECTED";
@@ -3067,6 +3068,17 @@ export declare const MeetingFeatureStatus: {
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  * @public
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  */
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  export type MeetingFeatureStatus = (typeof MeetingFeatureStatus)[keyof typeof MeetingFeatureStatus];
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+ /**
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+ * @public
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+ * @enum
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+ */
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+ export declare const UpdateOutboundEmailMessageSourceType: {
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+ readonly RAW: "RAW";
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+ };
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+ /**
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+ * @public
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+ */
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+ export type UpdateOutboundEmailMessageSourceType = (typeof UpdateOutboundEmailMessageSourceType)[keyof typeof UpdateOutboundEmailMessageSourceType];
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  /**
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  * @public
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  * @enum
@@ -2162,8 +2162,9 @@ export interface GetMetricDataV2Request {
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  * <code>FLOWS_OUTCOME_TYPE</code> | <code>FLOWS_RESOURCE_ID</code> | <code>FORM_VERSION</code> |
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  * <code>INITIATING_FLOW</code> | <code>INITIATION_METHOD</code> |
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  * <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
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- * <code>KNOWLEDGE_BASE_NAME</code> | <code>PARENT_FLOWS_RESOURCE_ID</code> |
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- * <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code> |
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+ * <code>KNOWLEDGE_BASE_NAME</code> | <code>LIFETIME_VALUE</code> | <code>PARENT_FLOWS_RESOURCE_ID</code> |
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+ * <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> | <code>REPEAT_CALLER</code> |
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+ * <code>RESOURCE_PUBLISHED_TIMESTAMP</code> |
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  * <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> | <code>SESSION_ID</code> |
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  * <code>TEST_CASE</code> | <code>TEST_CASE_EXECUTION_FAILURE_REASON</code> |
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  * <code>TEST_CASE_EXECUTION_RESULT</code> | <code>TEST_CASE_EXECUTION_STATE</code> |
@@ -2233,7 +2234,29 @@ export interface GetMetricDataV2Request {
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  * <p>To filter by phone number, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create a historical metrics report</a> in
2234
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  * the <i>Connect Customer Administrator Guide</i>.</p>
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  * </li>
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+ * <li>
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+ * <p>
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+ * <code>LIFETIME_VALUE</code> filters and groups by customer lifetime value segment (High lifetime value,
2240
+ * Medium lifetime value, Low lifetime value). For more information about the calculated attributes that drive these
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+ * segments, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/customerprofiles-default-calculated-attributes.html">Default calculated
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+ * attributes</a> in the <i>Connect Customer Administrator Guide</i>.</p>
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+ * </li>
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+ * <li>
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+ * <p>
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+ * <code>REPEAT_CALLER</code> filters and groups by repeat caller status.</p>
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+ * </li>
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+ * <li>
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+ * <p>The <code>LIFETIME_VALUE</code> and <code>REPEAT_CALLER</code> filters and groupings use customer segment
2250
+ * data from Customer Profiles. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/customerprofiles-default-segments.html">Default segments</a> in the
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+ * <i>Connect Customer Administrator Guide</i>.</p>
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+ * </li>
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  * </ul>
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+ * <note>
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+ * <p>To use the <code>LIFETIME_VALUE</code> and <code>REPEAT_CALLER</code> filters and groupings, users must have
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+ * the <b>Customer segments - View</b> permission enabled in their security profile. For
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+ * more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html#customerprofiles-permissions-list">List
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+ * of security profile permissions</a> in the <i>Connect Customer Administrator Guide</i>.</p>
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+ * </note>
2237
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  * @public
2238
2261
  */
2239
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  Filters: FilterV2[] | undefined;
@@ -2261,9 +2284,9 @@ export interface GetMetricDataV2Request {
2261
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  * <code>FLOWS_MODULE_RESOURCE_ID</code> | <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> |
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  * <code>FLOWS_OUTCOME_TYPE</code> | <code>FORM_VERSION</code> | <code>INITIATION_METHOD</code> |
2263
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  * <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
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- * <code>KNOWLEDGE_ARTICLE_NAME</code> | <code>KNOWLEDGE_BASE_NAME</code> |
2287
+ * <code>KNOWLEDGE_ARTICLE_NAME</code> | <code>KNOWLEDGE_BASE_NAME</code> | <code>LIFETIME_VALUE</code> |
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  * <code>PARENT_FLOWS_RESOURCE_ID</code> | <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> |
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- * <code>RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> |
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+ * <code>REPEAT_CALLER</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> |
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  * <code>SESSION_ID</code> | <code>TEST_CASE</code> | <code>TEST_CASE_EXECUTION_FAILURE_REASON</code> |
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  * <code>TEST_CASE_INVOCATION_METHOD</code> | <code>WEB_NOTIFICATION_TYPE</code>
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  * </p>
@@ -3345,6 +3368,136 @@ export interface GetMetricDataV2Request {
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  * Disconnect Reason are only available for agent assisted voice and automated voice delivery modes. </p>
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  * </note>
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  * </dd>
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+ * <dt>EVALUATED_CHURN_PROPENSITY_RATE</dt>
3372
+ * <dd>
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+ * <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
3374
+ * form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
3375
+ * <p>Unit: Percent</p>
3376
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
3377
+ * Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
3378
+ * Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
3379
+ * Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
3380
+ * Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
3381
+ * Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
3382
+ * Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
3383
+ * Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
3384
+ * Session ID, Subtype, Telephone Number</p>
3385
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-churn-propensity-rate">Evaluated churn propensity rate</a>
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+ * </p>
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+ * <note>
3388
+ * <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
3389
+ * Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
3390
+ * groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
3391
+ * not valid filters.</p>
3392
+ * <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
3393
+ * the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
3394
+ * request.</p>
3395
+ * </note>
3396
+ * </dd>
3397
+ * <dt>EVALUATED_CSAT_PERCENT</dt>
3398
+ * <dd>
3399
+ * <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
3400
+ * form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
3401
+ * <p>Unit: Percent</p>
3402
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
3403
+ * Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
3404
+ * Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
3405
+ * Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
3406
+ * Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
3407
+ * Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
3408
+ * Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
3409
+ * Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
3410
+ * Session ID, Subtype, Telephone Number</p>
3411
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-csat-percent">Evaluated CSAT percent</a>
3412
+ * </p>
3413
+ * <note>
3414
+ * <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
3415
+ * Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
3416
+ * groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
3417
+ * not valid filters.</p>
3418
+ * <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
3419
+ * the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
3420
+ * request.</p>
3421
+ * </note>
3422
+ * </dd>
3423
+ * <dt>EVALUATED_PARTIAL_SELF_SERVICE_SUCCESS_RATE</dt>
3424
+ * <dd>
3425
+ * <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
3426
+ * form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
3427
+ * <p>Unit: Percent</p>
3428
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
3429
+ * Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
3430
+ * Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
3431
+ * Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
3432
+ * Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
3433
+ * Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
3434
+ * Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
3435
+ * Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
3436
+ * Session ID, Subtype, Telephone Number</p>
3437
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-partial-self-service-resolution-rate">Evaluated partial self-service resolution rate</a>
3438
+ * </p>
3439
+ * <note>
3440
+ * <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
3441
+ * Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
3442
+ * groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
3443
+ * not valid filters.</p>
3444
+ * <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
3445
+ * the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
3446
+ * request.</p>
3447
+ * </note>
3448
+ * </dd>
3449
+ * <dt>EVALUATED_SELF_SERVICE_SUCCESS_RATE</dt>
3450
+ * <dd>
3451
+ * <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
3452
+ * form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
3453
+ * <p>Unit: Percent</p>
3454
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
3455
+ * Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
3456
+ * Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
3457
+ * Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
3458
+ * Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
3459
+ * Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
3460
+ * Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
3461
+ * Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
3462
+ * Session ID, Subtype, Telephone Number</p>
3463
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-self-service-resolution-rate">Evaluated self-service resolution rate</a>
3464
+ * </p>
3465
+ * <note>
3466
+ * <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
3467
+ * Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
3468
+ * groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
3469
+ * not valid filters.</p>
3470
+ * <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
3471
+ * the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
3472
+ * request.</p>
3473
+ * </note>
3474
+ * </dd>
3475
+ * <dt>EVALUATED_SUCCESSFUL_SALE_RATE</dt>
3476
+ * <dd>
3477
+ * <p>This metric requires an evaluation form with business outcome questions. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html">Create an evaluation
3478
+ * form</a> in the <i>Connect Customer Administrator Guide</i>.</p>
3479
+ * <p>Unit: Percent</p>
3480
+ * <p>Valid groupings and filters: Agent, Agent Hierarchy Level One, Agent Hierarchy Level Two, Agent
3481
+ * Hierarchy Level Three, Agent Hierarchy Level Four, Agent Hierarchy Level Five, AI Agent ID, AI Agent Name, AI Agent
3482
+ * Name Version, AI Agent Type, AI Use Case, Bot ID, Bot Intent Name, Bot Locale, Campaign, Campaign Delivery Event
3483
+ * Type, Channel, Contact Category, Disconnect Reason, Email Address, Evaluation Form, Evaluation Question, Evaluation
3484
+ * Section, Evaluation Source, Evaluator, Feature, Flow Type, Flows Module Resource ID, Flows Next Resource ID, Flows
3485
+ * Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type, Flows Resource Alias, Flows Resource ID,
3486
+ * Flows Resource Type, Flows Resource Version, Initiation Method, <b>Lifetime Value</b>,
3487
+ * Proficiency, Q Connect Enabled, Queue, Queue Agent Group Name, Queue Agent Group Type, Queue Type, <b>Repeat Caller</b>, Resource Published Timestamp, Routing Profile, Routing Step Expression,
3488
+ * Session ID, Subtype, Telephone Number</p>
3489
+ * <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluated-successful-sale-rate">Evaluated successful sale rate</a>
3490
+ * </p>
3491
+ * <note>
3492
+ * <p>Feature, Flows Next Resource ID, Flows Next Resource Queue ID, Flows Next Resource Type, Flows Outcome Type,
3493
+ * Flows Resource Type, Proficiency, Resource Published Timestamp, and Session ID are valid filters but not valid
3494
+ * groupings. AI Agent Name Version, Campaign Delivery Event Type, and Queue Agent Group Name are valid groupings but
3495
+ * not valid filters.</p>
3496
+ * <p>When requesting business outcome metrics, the filters and groupings used in a single request must belong to
3497
+ * the same metric scope. Filters and groupings from different metric scopes cannot be combined in one
3498
+ * request.</p>
3499
+ * </note>
3500
+ * </dd>
3348
3501
  * <dt>EVALUATIONS_PERFORMED</dt>
3349
3502
  * <dd>
3350
3503
  * <p>Unit: Count</p>
@@ -4140,6 +4293,13 @@ export interface GetTrafficDistributionResponse {
4140
4293
  * @public
4141
4294
  */
4142
4295
  AgentConfig?: AgentConfig | undefined;
4296
+ /**
4297
+ * <p>The timestamp of the most recent failover for the traffic distribution group. This value is
4298
+ * updated each time <code>UpdateTrafficDistribution</code> is called to change the traffic
4299
+ * distribution.</p>
4300
+ * @public
4301
+ */
4302
+ LastFailoverTime?: Date | undefined;
4143
4303
  }
4144
4304
  /**
4145
4305
  * @public
@@ -8406,6 +8566,172 @@ export interface ListRealtimeContactAnalysisSegmentsV2Response {
8406
8566
  */
8407
8567
  NextToken?: string | undefined;
8408
8568
  }
8569
+ /**
8570
+ * @public
8571
+ */
8572
+ export interface ListReplicationFindingsRequest {
8573
+ /**
8574
+ * <p>The identifier of the Connect Customer instance. You can provide either the instance ID or
8575
+ * the full instance ARN. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the
8576
+ * Amazon Resource Name (ARN) of the instance.</p>
8577
+ * @public
8578
+ */
8579
+ InstanceId: string | undefined;
8580
+ /**
8581
+ * <p>The type of resource to list replication findings for. The following values are currently
8582
+ * supported: <code>AGENT</code>, <code>AGENT_GROUP</code>, <code>AGENT_GROUP_LEVEL</code>,
8583
+ * <code>AGENT_STATE</code>, <code>ATTRIBUTE</code>, <code>CONTACT_FLOW</code>,
8584
+ * <code>DATA_TABLE</code>, <code>DATA_TABLE_ATTRIBUTE</code>, <code>DATA_TABLE_RECORD</code>,
8585
+ * <code>DATA_TABLE_VALUE</code>, <code>FLOW_MODULE</code>, <code>FLOW_MODULE_ALIAS</code>,
8586
+ * <code>FLOW_MODULE_VERSION</code>, <code>METRIC</code>, <code>NOTIFICATION</code>,
8587
+ * <code>OPERATING_HOURS</code>, <code>PHONE_NUMBER</code>, <code>PROMPT</code>, <code>QUEUE</code>,
8588
+ * <code>REPORT</code>, <code>ROUTING_PROFILE</code>, <code>SECURITY_PROFILE</code>,
8589
+ * <code>TASK_TEMPLATE</code>, <code>TEST_CASE</code>, <code>TRANSFER_DESTINATION</code>,
8590
+ * <code>VIEW</code>, and <code>WORKSPACE</code>. Additional resource types can be supported over
8591
+ * time. Specifying a value that is not currently supported returns an
8592
+ * <code>InvalidRequestException</code>.</p>
8593
+ * @public
8594
+ */
8595
+ ResourceType: string | undefined;
8596
+ /**
8597
+ * <p>The maximum number of results to return per page.</p>
8598
+ * @public
8599
+ */
8600
+ MaxResults?: number | undefined;
8601
+ /**
8602
+ * <p>The token for the next set of results. Use the value returned in the previous
8603
+ * response in the next request to retrieve the next set of results.</p>
8604
+ * @public
8605
+ */
8606
+ NextToken?: string | undefined;
8607
+ }
8608
+ /**
8609
+ * <p>Contains an approximate count of the resources of a given type that are not yet in sync in a
8610
+ * Region, along with the time the count was last calculated.</p>
8611
+ * @public
8612
+ */
8613
+ export interface ApproximateDriftedResourceCount {
8614
+ /**
8615
+ * <p>The Amazon Web Services Region that the count applies to.</p>
8616
+ * @public
8617
+ */
8618
+ Region: string | undefined;
8619
+ /**
8620
+ * <p>The approximate number of resources of the requested type that are not yet in sync in the
8621
+ * Region. A value of zero means the resources are in sync.</p>
8622
+ * @public
8623
+ */
8624
+ Count: number | undefined;
8625
+ /**
8626
+ * <p>The time, in Unix epoch time, when the count was last calculated.</p>
8627
+ * @public
8628
+ */
8629
+ Timestamp: Date | undefined;
8630
+ }
8631
+ /**
8632
+ * <p>Contains information about a resource that could not be replicated across the Regions of a
8633
+ * Global Resiliency deployment, including the reason and any action required to resolve it.</p>
8634
+ * @public
8635
+ */
8636
+ export interface ReplicationFinding {
8637
+ /**
8638
+ * <p>The Amazon Resource Name (ARN) of the resource that the finding is for.</p>
8639
+ * @public
8640
+ */
8641
+ Arn: string | undefined;
8642
+ /**
8643
+ * <p>The identifier of the resource that the finding is for.</p>
8644
+ * @public
8645
+ */
8646
+ Id: string | undefined;
8647
+ /**
8648
+ * <p>The Amazon Web Services Region that the finding was detected in.</p>
8649
+ * @public
8650
+ */
8651
+ Region?: string | undefined;
8652
+ /**
8653
+ * <p>The type of resource that the finding is for, such as <code>QUEUE</code> or
8654
+ * <code>ROUTING_PROFILE</code>.</p>
8655
+ * @public
8656
+ */
8657
+ ResourceType: string | undefined;
8658
+ /**
8659
+ * <p>The name of the resource that the finding is for.</p>
8660
+ * @public
8661
+ */
8662
+ Name?: string | undefined;
8663
+ /**
8664
+ * <p>The replication operation that produced the finding, such as a create, update, or delete of
8665
+ * the resource.</p>
8666
+ * @public
8667
+ */
8668
+ Operation?: string | undefined;
8669
+ /**
8670
+ * <p>A stable code that identifies the class of the finding. Use this code to look up the
8671
+ * recommended steps to resolve the finding.</p>
8672
+ * @public
8673
+ */
8674
+ ReferenceCode?: string | undefined;
8675
+ /**
8676
+ * <p>A human-readable description of the finding and the action, if any, required to resolve
8677
+ * it.</p>
8678
+ * @public
8679
+ */
8680
+ Message?: string | undefined;
8681
+ }
8682
+ /**
8683
+ * <p>Indicates whether a resource type is being replicated and kept in sync in a specific
8684
+ * Amazon Web Services Region of a Global Resiliency deployment.</p>
8685
+ * @public
8686
+ */
8687
+ export interface ResourceReplicationStatus {
8688
+ /**
8689
+ * <p>The Amazon Web Services Region that the replication status applies to.</p>
8690
+ * @public
8691
+ */
8692
+ Region: string | undefined;
8693
+ /**
8694
+ * <p>The replication status of the resource type in the Region, such as <code>ENABLED</code>,
8695
+ * <code>BLOCKED</code>, or <code>DISABLED</code>.</p>
8696
+ * @public
8697
+ */
8698
+ Status: string | undefined;
8699
+ }
8700
+ /**
8701
+ * @public
8702
+ */
8703
+ export interface ListReplicationFindingsResponse {
8704
+ /**
8705
+ * <p>A list of replication findings for the requested resource type. Only findings that require
8706
+ * your action are returned, so this list can be empty even when a drift count is nonzero. Results
8707
+ * are paginated.</p>
8708
+ * @public
8709
+ */
8710
+ ReplicationFindingsList: ReplicationFinding[] | undefined;
8711
+ /**
8712
+ * <p>The approximate number of resources of the requested type that are not yet in sync, reported
8713
+ * per Amazon Web Services Region. This count is independent of <code>ReplicationFindingsList</code>
8714
+ * and can be higher than the number of findings returned. It is eventually consistent and can lag
8715
+ * the current state of the instance. Each entry is the <code>ApproximateDriftedResourceCount</code>
8716
+ * for one Region; a Region appears only when its count has been computed.</p>
8717
+ * @public
8718
+ */
8719
+ ApproximateDriftedResourceCounts?: ApproximateDriftedResourceCount[] | undefined;
8720
+ /**
8721
+ * <p>If there are additional results, this is the token for retrieving the next page of
8722
+ * <code>ReplicationFindingsList</code>.</p>
8723
+ * @public
8724
+ */
8725
+ NextToken?: string | undefined;
8726
+ /**
8727
+ * <p>The replication status of the requested resource type in each Amazon Web Services Region
8728
+ * across which the Connect Customer instance is deployed for Global Resiliency, with one entry per
8729
+ * Region. This set describes the overall replication state for the request and is returned in full
8730
+ * on every page of results, so it does not change as you paginate.</p>
8731
+ * @public
8732
+ */
8733
+ ResourceReplicationStatuses?: ResourceReplicationStatus[] | undefined;
8734
+ }
8409
8735
  /**
8410
8736
  * @public
8411
8737
  */
@@ -9993,120 +10319,3 @@ export interface ListViewsResponse {
9993
10319
  */
9994
10320
  NextToken?: string | undefined;
9995
10321
  }
9996
- /**
9997
- * @public
9998
- */
9999
- export interface ListViewVersionsRequest {
10000
- /**
10001
- * <p>The identifier of the Connect Customer instance. You can find the instanceId in the ARN of the
10002
- * instance.</p>
10003
- * @public
10004
- */
10005
- InstanceId: string | undefined;
10006
- /**
10007
- * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
10008
- * @public
10009
- */
10010
- ViewId: string | undefined;
10011
- /**
10012
- * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
10013
- * retrieve the next set of results.</p>
10014
- * @public
10015
- */
10016
- NextToken?: string | undefined;
10017
- /**
10018
- * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
10019
- * @public
10020
- */
10021
- MaxResults?: number | undefined;
10022
- }
10023
- /**
10024
- * <p>A summary of a view version's metadata.</p>
10025
- * @public
10026
- */
10027
- export interface ViewVersionSummary {
10028
- /**
10029
- * <p>The identifier of the view version.</p>
10030
- * @public
10031
- */
10032
- Id?: string | undefined;
10033
- /**
10034
- * <p>The Amazon Resource Name (ARN) of the view version.</p>
10035
- * @public
10036
- */
10037
- Arn?: string | undefined;
10038
- /**
10039
- * <p>The description of the view version.</p>
10040
- * @public
10041
- */
10042
- Description?: string | undefined;
10043
- /**
10044
- * <p>The name of the view version.</p>
10045
- * @public
10046
- */
10047
- Name?: string | undefined;
10048
- /**
10049
- * <p>The type of the view version.</p>
10050
- * @public
10051
- */
10052
- Type?: ViewType | undefined;
10053
- /**
10054
- * <p>The sequentially incremented version of the view version.</p>
10055
- * @public
10056
- */
10057
- Version?: number | undefined;
10058
- /**
10059
- * <p>The description of the view version.</p>
10060
- * @public
10061
- */
10062
- VersionDescription?: string | undefined;
10063
- }
10064
- /**
10065
- * @public
10066
- */
10067
- export interface ListViewVersionsResponse {
10068
- /**
10069
- * <p>A list of view version summaries.</p>
10070
- * @public
10071
- */
10072
- ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
10073
- /**
10074
- * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
10075
- * retrieve the next set of results.</p>
10076
- * @public
10077
- */
10078
- NextToken?: string | undefined;
10079
- }
10080
- /**
10081
- * @public
10082
- */
10083
- export interface ListWorkspaceMediaRequest {
10084
- /**
10085
- * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
10086
- * the Amazon Resource Name (ARN) of the instance.</p>
10087
- * @public
10088
- */
10089
- InstanceId: string | undefined;
10090
- /**
10091
- * <p>The identifier of the workspace.</p>
10092
- * @public
10093
- */
10094
- WorkspaceId: string | undefined;
10095
- }
10096
- /**
10097
- * <p>Contains information about a media asset used in a workspace.</p>
10098
- * @public
10099
- */
10100
- export interface MediaItem {
10101
- /**
10102
- * <p>The type of media. Valid values are: <code>IMAGE_LOGO_FAVICON</code> and
10103
- * <code>IMAGE_LOGO_HORIZONTAL</code>.</p>
10104
- * @public
10105
- */
10106
- Type?: MediaType | undefined;
10107
- /**
10108
- * <p>The source URL or data for the media asset.</p>
10109
- * @public
10110
- */
10111
- Source?: string | undefined;
10112
- }