@aws-sdk/client-connect 3.1128.0 → 3.1129.0

package/dist-types/models/models_1.d.ts

@@ -1,5 +1,69 @@
-import type { AgentAvailabilityTimer, AttachmentScope, AutoEvaluationStatus, AvailableFilterType, Channel, ContactField, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactMetricName, ContactParticipantRole, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DirectoryType, EndpointType, EntityType, EvaluationQuestionAnswerAnalysisType, EvaluationStatus, EvaluationSuggestedAnswerStatus, EvaluationTranscriptType, EvaluationType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, InstanceAttributeType, InstanceReplicationStatus, InstanceStatus, InstanceStorageResourceType, LocaleCode, MediaStreamType, MediaType, MetricCreationMethod, MetricStatus, MetricType, MetricUnit, NextContactType, NotificationPriority, OverrideType, ParticipantType, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, PhoneNumberWorkflowStatus, PhoneType, PropertyValidationExceptionReason, QuestionRuleCategoryAutomationCondition, QueueStatus, QuickConnectType, RecordingStatus, RuleCapabilityTier, RulePublishStatus, Status, StorageType, TestCaseEntryPointType, TestCaseStatus, TrafficDistributionGroupStatus, TrendIndicator, UseCaseType, ViewStatus, ViewType, Visibility, VocabularyLanguageCode, VocabularyState, VoiceEnhancementMode, WorkspaceFontFamily } from "./enums";
-import type { AfterContactWorkConfigPerChannel, AgentQualityMetrics, AgentsCriteria, AgentStatus, AiAgentInfo, AliasConfiguration, AllowedExtension, AudioQualityMetricsInfo, CreatedByInfo, DataTableLockVersion, DeviceInfo, ExternalInvocationConfiguration, ExtractionConfiguration, ExtractionDefinitionDisplay, FailedBatchAssociationSummary, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, LexBot, LexV2Bot, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, PredefinedAttributeValues, PreEvaluationFilters, PrimaryValue, QuickConnectConfig, RecurrenceConfig, RoutingProfileQueueReference, RuleAction, RuleTriggerEventSource, SecurityProfileItem, SuccessfulBatchAssociationSummary, Validation } from "./models_0";
+import type { AgentAvailabilityTimer, AttachmentScope, AutoEvaluationStatus, AvailableFilterType, Channel, ContactField, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactMetricName, ContactParticipantRole, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DirectoryType, EndpointType, EntityType, EvaluationQuestionAnswerAnalysisType, EvaluationStatus, EvaluationSuggestedAnswerStatus, EvaluationTranscriptType, EvaluationType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, InstanceAttributeType, InstanceReplicationStatus, InstanceStatus, InstanceStorageResourceType, LocaleCode, MediaStreamType, MediaType, MetricCreationMethod, MetricStatus, MetricType, MetricUnit, NextContactType, NotificationPriority, OverrideType, ParticipantType, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, PhoneNumberWorkflowStatus, PhoneType, PropertyValidationExceptionReason, QuestionRuleCategoryAutomationCondition, QueueStatus, QuickConnectType, RecordingStatus, RuleCapabilityTier, RulePublishStatus, Status, StorageType, TaskTemplateStatus, TestCaseEntryPointType, TestCaseStatus, TrafficDistributionGroupStatus, TrendIndicator, UseCaseType, ViewStatus, ViewType, Visibility, VocabularyLanguageCode, VocabularyState, VoiceEnhancementMode, WorkspaceFontFamily } from "./enums";
+import type { AfterContactWorkConfigPerChannel, AgentQualityMetrics, AgentsCriteria, AgentStatus, AiAgentInfo, AliasConfiguration, AllowedExtension, AudioQualityMetricsInfo, CreatedByInfo, DataTableLockVersion, DeviceInfo, ExternalInvocationConfiguration, ExtractionConfiguration, ExtractionDefinitionDisplay, FailedBatchAssociationSummary, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, LexBot, LexV2Bot, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, PredefinedAttributeValues, PreEvaluationFilters, PrimaryValue, QuickConnectConfig, RecurrenceConfig, RoutingProfileQueueReference, RuleAction, RuleTriggerEventSource, SecurityProfileItem, SuccessfulBatchAssociationSummary, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, Validation } from "./models_0";
+/**
+ * @public
+ */
+export interface CreateTaskTemplateRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The name of the task template.</p>
+     * @public
+     */
+    Name: string | undefined;
+    /**
+     * <p>The description of the task template.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
+     *          <p>Although this parameter is marked as optional, the request must contain either a <code>ContactFlowId</code> or a field of type <code>QUICK_CONNECT</code>.</p>
+     * @public
+     */
+    ContactFlowId?: string | undefined;
+    /**
+     * <p>The ContactFlowId for the flow that will be run if this template is used to create a self-assigned task.</p>
+     * @public
+     */
+    SelfAssignFlowId?: string | undefined;
+    /**
+     * <p>Constraints that are applicable to the fields listed.
+     * Although this parameter is marked as optional in the API model, the service requires it when calling <code>CreateTaskTemplate</code> or <code>UpdateTaskTemplate</code>.
+     * The <code>RequiredFields</code> array must contain at least one element, and the field of type <code>NAME</code> must be included in <code>RequiredFields</code>.</p>
+     * @public
+     */
+    Constraints?: TaskTemplateConstraints | undefined;
+    /**
+     * <p>The default values for fields when a task is created by referencing this template.</p>
+     * @public
+     */
+    Defaults?: TaskTemplateDefaults | undefined;
+    /**
+     * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
+     * Tasks can only be created from <code>ACTIVE</code> templates.
+     * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created. </p>
+     * @public
+     */
+    Status?: TaskTemplateStatus | undefined;
+    /**
+     * <p>Fields that are part of the template.</p>
+     *          <p>The request must contain exactly one field of type <code>NAME</code>. This field must also be listed in the <code>RequiredFields</code> array within the <code>Constraints</code> parameter.</p>
+     * @public
+     */
+    Fields: TaskTemplateField[] | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
 /**
  * @public
  */
@@ -7076,22 +7140,3 @@ export declare namespace ContactMetricValue {
         _: (name: string, value: any) => T;
     }
 }
-/**
- * <p>Contains the result of a requested metric for the contact. This object is returned as part of the
- *    GetContactMetrics response and includes both the metric name and its calculated value.</p>
- * @public
- */
-export interface ContactMetricResult {
-    /**
-     * <p>The name of the metric that was retrieved. This corresponds to the metric name specified in the
-     *    request, such as POSITION_IN_QUEUE or ESTIMATED_WAIT_TIME.</p>
-     * @public
-     */
-    Name: ContactMetricName | undefined;
-    /**
-     * <p>The calculated value for the requested metric. This object contains the numeric result based on
-     *    the contact's current state in the queue.</p>
-     * @public
-     */
-    Value: ContactMetricValue | undefined;
-}

package/dist-types/models/models_2.d.ts

@@ -1,6 +1,25 @@
-import type { AgentStatusType, ArtifactStatus, AttachmentScope, AutoEvaluationStatus, Channel, Comparison, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactRecordingType, ContactState, CurrentMetricName, DataTableAttributeValueType, DirectoryType, EntityType, EvaluationFormValidationFindingSeverity, EvaluationFormValidationStatus, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, EventSourceName, ExecutionRecordStatus, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceStatus, InstanceStorageResourceType, IntegrationType, IntervalPeriod, LexVersion, ListFlowAssociationResourceType, LocaleCode, MediaType, MetricStatus, MetricType, MonitorCapability, NotificationPriority, NotificationSource, NotificationStatus, OperationalStatus, ParticipantRole, PhoneNumberCountryCode, PhoneNumberType, QueueType, QuickConnectType, RealTimeContactAnalysisExtractedInformationFailureCode, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisPostContactSummaryFailureCode, RealTimeContactAnalysisPostContactSummaryStatus, RealTimeContactAnalysisSegmentType, RealTimeContactAnalysisSentimentLabel, RealTimeContactAnalysisStatus, RealTimeContactAnalysisSupportedChannel, ReferenceStatus, ReferenceType, RuleCapabilityTier, RulePublishStatus, SortOrder, SourceType, Statistic, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, ViewStatus, ViewType, VocabularyLanguageCode } from "./enums";
+import type { AgentStatusType, ArtifactStatus, AttachmentScope, AutoEvaluationStatus, Channel, Comparison, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactMetricName, ContactState, CurrentMetricName, DataTableAttributeValueType, DirectoryType, EntityType, EvaluationFormAIVersionStatus, EvaluationFormValidationFindingSeverity, EvaluationFormValidationStatus, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, EventSourceName, ExecutionRecordStatus, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceStatus, InstanceStorageResourceType, IntegrationType, IntervalPeriod, LexVersion, ListFlowAssociationResourceType, LocaleCode, MediaType, MetricStatus, MetricType, MonitorCapability, NotificationPriority, NotificationSource, NotificationStatus, OperationalStatus, ParticipantRole, PhoneNumberCountryCode, PhoneNumberType, QueueType, QuickConnectType, RealTimeContactAnalysisExtractedInformationFailureCode, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisPostContactSummaryFailureCode, RealTimeContactAnalysisPostContactSummaryStatus, RealTimeContactAnalysisSegmentType, RealTimeContactAnalysisSentimentLabel, RealTimeContactAnalysisStatus, RealTimeContactAnalysisSupportedChannel, ReferenceStatus, ReferenceType, RuleCapabilityTier, RulePublishStatus, SortOrder, SourceType, Statistic, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, ViewStatus, ViewType, VocabularyLanguageCode } from "./enums";
 import type { ActionSummary, AgentConfig, AgentContactReference, AgentStatusIdentifier, AgentStatusReference, AgentStatusSummary, AnalyticsDataAssociationResult, Application, DataTableLockVersion, Distribution, FlowAssociationSummary, FlowModule, InstanceStorageConfig, LexBot, LexV2Bot, OverrideTimeSlice, PrimaryValueResponse, QueueReference, SecurityProfileItem, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserProficiency } from "./models_0";
-import type { Attribute, ContactMetricResult, DataTableAttribute, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, HierarchyGroupSummary, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification } from "./models_1";
+import type { Attribute, ContactMetricValue, DataTableAttribute, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, HierarchyGroupSummary, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification } from "./models_1";
+/**
+ * <p>Contains the result of a requested metric for the contact. This object is returned as part of the
+ *    GetContactMetrics response and includes both the metric name and its calculated value.</p>
+ * @public
+ */
+export interface ContactMetricResult {
+    /**
+     * <p>The name of the metric that was retrieved. This corresponds to the metric name specified in the
+     *    request, such as POSITION_IN_QUEUE or ESTIMATED_WAIT_TIME.</p>
+     * @public
+     */
+    Name: ContactMetricName | undefined;
+    /**
+     * <p>The calculated value for the requested metric. This object contains the numeric result based on
+     *    the contact's current state in the queue.</p>
+     * @public
+     */
+    Value: ContactMetricValue | undefined;
+}
 /**
  * @public
  */
@@ -5786,6 +5805,106 @@ export interface ListEntitySecurityProfilesResponse {
      */
     NextToken?: string | undefined;
 }
+/**
+ * @public
+ */
+export interface ListEvaluationFormAIVersionsRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The contact interaction type for the evaluation form.</p>
+     * @public
+     */
+    ContactInteractionType: ContactInteractionType | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+}
+/**
+ * <p>Contains the status and availability dates for an AI version, indicating when the version became active and when it reaches end of life.</p>
+ * @public
+ */
+export interface EvaluationFormAIVersionLifecycle {
+    /**
+     * <p>The status of the AI version. Valid values:</p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>Latest</code> - The most recent AI version.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>Preview</code> - An AI version available for preview.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>Active</code> - An AI version that is currently available.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>Deprecated</code> - An AI version that is no longer recommended for use.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>Removed</code> - An AI version that is no longer available.</p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    Status: EvaluationFormAIVersionStatus | undefined;
+    /**
+     * <p>The timestamp for when this AI version became available.</p>
+     * @public
+     */
+    StartOfLifeTime: Date | undefined;
+    /**
+     * <p>The timestamp when this AI version reaches or reached end of life.</p>
+     * @public
+     */
+    EndOfLifeTime?: Date | undefined;
+}
+/**
+ * <p>Contains the name and lifecycle information for an AI version that you can use when creating or updating an evaluation form.</p>
+ * @public
+ */
+export interface EvaluationFormAIVersionSummary {
+    /**
+     * <p>The name of the AI version.</p>
+     * @public
+     */
+    AIVersionName: string | undefined;
+    /**
+     * <p>The lifecycle information for this AI version, including its status and availability dates.</p>
+     * @public
+     */
+    AIVersionLifecycle: EvaluationFormAIVersionLifecycle | undefined;
+}
+/**
+ * @public
+ */
+export interface ListEvaluationFormAIVersionsResponse {
+    /**
+     * <p>The list of AI version summaries.</p>
+     * @public
+     */
+    AIVersionSummaries: EvaluationFormAIVersionSummary[] | undefined;
+    /**
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+}
 /**
  * @public
  */
@@ -9828,76 +9947,3 @@ export interface ReplicateInstanceRequest {
      */
     ReplicaAlias: string | undefined;
 }
-/**
- * @public
- */
-export interface ReplicateInstanceResponse {
-    /**
-     * <p>The identifier of the replicated instance. You can find the <code>instanceId</code> in the ARN of the instance.
-     *    The replicated instance has the same identifier as the instance it was replicated from.</p>
-     * @public
-     */
-    Id?: string | undefined;
-    /**
-     * <p>The Amazon Resource Name (ARN) of the replicated instance.</p>
-     * @public
-     */
-    Arn?: string | undefined;
-}
-/**
- * @public
- */
-export interface ResumeContactRequest {
-    /**
-     * <p>The identifier of the contact.</p>
-     * @public
-     */
-    ContactId: string | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can find the <code>instanceId</code> in the ARN of the
-     *    instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the flow.</p>
-     * @public
-     */
-    ContactFlowId?: string | undefined;
-}
-/**
- * @public
- */
-export interface ResumeContactResponse {
-}
-/**
- * @public
- */
-export interface ResumeContactRecordingRequest {
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the contact.</p>
-     * @public
-     */
-    ContactId: string | undefined;
-    /**
-     * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
-     *    the contact center.</p>
-     * @public
-     */
-    InitialContactId: string | undefined;
-    /**
-     * <p>The type of recording being operated on.</p>
-     * @public
-     */
-    ContactRecordingType?: ContactRecordingType | undefined;
-}
-/**
- * @public
- */
-export interface ResumeContactRecordingResponse {
-}

package/dist-types/models/models_3.d.ts

@@ -2,6 +2,79 @@ import type { AgentAvailabilityTimer, AgentStatusState, AiUseCase, AnalyticsMode
 import type { ActionSummary, AfterContactWorkConfigPerChannel, AgentConfig, AgentHierarchyGroups, AgentStatus, AiAgentInput, AiAgentsCriteria, AliasConfiguration, Application, ControlPlaneAttributeFilter, CreatedByInfo, DataTableLockVersion, ExtractionConfiguration, ExtractionDefinitionDisplay, FlowModule, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InputPredefinedAttributeConfiguration, InstanceStorageConfig, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, OutboundStrategy, PredefinedAttributeValues, PreEvaluationFilters, PrimaryValue, QuickConnectConfig, RecurrenceConfig, Reference, RoutingProfileQueueConfig, RuleAction, RuleTriggerEventSource, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, Validation } from "./models_0";
 import type { AutoAcceptConfig, ContactFlow, ContactFlowModule, DataTable, EvaluationAnswerData, EvaluationNote, ExtensionConfiguration, HierarchyGroup, HoursOfOperation, HoursOfOperationOverride, MetricDefinition, PersistentConnectionConfig, PhoneNumberConfig, PredefinedAttribute, Prompt, Queue, QuickConnect, RoutingProfile, TestCase, TestCaseEntryPoint, UserPhoneConfig, View, VoiceEnhancementConfig } from "./models_1";
 import type { SignInConfig, TelephonyConfig } from "./models_2";
+/**
+ * @public
+ */
+export interface ReplicateInstanceResponse {
+    /**
+     * <p>The identifier of the replicated instance. You can find the <code>instanceId</code> in the ARN of the instance.
+     *    The replicated instance has the same identifier as the instance it was replicated from.</p>
+     * @public
+     */
+    Id?: string | undefined;
+    /**
+     * <p>The Amazon Resource Name (ARN) of the replicated instance.</p>
+     * @public
+     */
+    Arn?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ResumeContactRequest {
+    /**
+     * <p>The identifier of the contact.</p>
+     * @public
+     */
+    ContactId: string | undefined;
+    /**
+     * <p>The identifier of the Connect Customer instance. You can find the <code>instanceId</code> in the ARN of the
+     *    instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the flow.</p>
+     * @public
+     */
+    ContactFlowId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ResumeContactResponse {
+}
+/**
+ * @public
+ */
+export interface ResumeContactRecordingRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the contact.</p>
+     * @public
+     */
+    ContactId: string | undefined;
+    /**
+     * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
+     *    the contact center.</p>
+     * @public
+     */
+    InitialContactId: string | undefined;
+    /**
+     * <p>The type of recording being operated on.</p>
+     * @public
+     */
+    ContactRecordingType?: ContactRecordingType | undefined;
+}
+/**
+ * @public
+ */
+export interface ResumeContactRecordingResponse {
+}
 /**
  * @public
  */
@@ -1323,6 +1396,11 @@ export interface EvaluationFormSearchSummary {
      * @public
      */
     Tags?: Record<string, string> | undefined;
+    /**
+     * <p>The AI version to use for the evaluation form. This specifies which AI model version is used for automated evaluations.</p>
+     * @public
+     */
+    AIVersion?: string | undefined;
 }
 /**
  * @public
@@ -6886,102 +6964,3 @@ export interface UpdateUserConfigRequest {
      */
     InstanceId: string | undefined;
 }
-/**
- * @public
- */
-export interface UpdateUserHierarchyRequest {
-    /**
-     * <p>The identifier of the hierarchy group.</p>
-     * @public
-     */
-    HierarchyGroupId?: string | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserHierarchyGroupNameRequest {
-    /**
-     * <p>The name of the hierarchy group. Must not be more than 100 characters.</p>
-     * @public
-     */
-    Name: string | undefined;
-    /**
-     * <p>The identifier of the hierarchy group.</p>
-     * @public
-     */
-    HierarchyGroupId: string | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * <p>Contains information about the hierarchy level to update.</p>
- * @public
- */
-export interface HierarchyLevelUpdate {
-    /**
-     * <p>The name of the user hierarchy level. Must not be more than 50 characters.</p>
-     * @public
-     */
-    Name: string | undefined;
-}
-/**
- * <p>Contains information about the level hierarchy to update.</p>
- * @public
- */
-export interface HierarchyStructureUpdate {
-    /**
-     * <p>The
-     *    update
-     *    for level one.</p>
-     * @public
-     */
-    LevelOne?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level two.</p>
-     * @public
-     */
-    LevelTwo?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level three.</p>
-     * @public
-     */
-    LevelThree?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level four.</p>
-     * @public
-     */
-    LevelFour?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level five.</p>
-     * @public
-     */
-    LevelFive?: HierarchyLevelUpdate | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserHierarchyStructureRequest {
-    /**
-     * <p>The hierarchy levels to update.</p>
-     * @public
-     */
-    HierarchyStructure: HierarchyStructureUpdate | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}

package/dist-types/models/models_4.d.ts

@@ -1,7 +1,106 @@
 import type { AnsweringMachineDetectionStatus, Channel, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, DisconnectOnCustomerExitParticipantType, EvaluationFormItemEnablementAction, EvaluationFormItemEnablementOperator, EvaluationFormQuestionType, EvaluationFormValidationStatus, EvaluationFormVersionStatus, InitiateAs, NotificationStatus, RoutingCriteriaStepStatus, SearchableQueueType, TestCaseStatus, ViewStatus, ViewType, Visibility } from "./enums";
-import type { AdditionalEmailRecipients, AgentInfo, AgentStatusSearchFilter, AllowedCapabilities, Campaign, Endpoint, EvaluationFormAutoEvaluationConfiguration, EvaluationFormItemEnablementExpression, EvaluationFormLanguageConfiguration, EvaluationFormQuestionScoringConfiguration, EvaluationFormQuestionTypeProperties, EvaluationFormScoreThreshold, EvaluationFormScoringStrategy, EvaluationFormTargetConfiguration, EvaluationReviewConfiguration, OutboundStrategy, Reference, StringCondition, UserInfo, UserProficiency } from "./models_0";
+import type { AdditionalEmailRecipients, AgentInfo, AgentStatusSearchFilter, AllowedCapabilities, Campaign, Endpoint, EvaluationFormAutoEvaluationConfiguration, EvaluationFormItemEnablementExpression, EvaluationFormLanguageConfiguration, EvaluationFormMetricConfiguration, EvaluationFormQuestionScoringConfiguration, EvaluationFormQuestionTypeProperties, EvaluationFormScoreThreshold, EvaluationFormScoringStrategy, EvaluationFormTargetConfiguration, EvaluationReviewConfiguration, OutboundStrategy, Reference, StringCondition, UserInfo, UserProficiency } from "./models_0";
 import type { AttributeCondition, ChatMetrics, ContactDetails, ContactEvaluation, Customer, CustomerVoiceActivity, DisconnectDetails, EndpointInfo, Evaluation, Expiry, GlobalResiliencyMetadata, NextContactEntry, QualityMetrics, QueueInfo, RecordingInfo, TaskTemplateInfoV2, UserIdentityInfo, UserPhoneConfig, View, ViewInputContent, WisdomInfo, WorkspaceTheme } from "./models_1";
 import type { BooleanCondition, ChatMessage, ContactFlowModuleSearchFilter, ContactFlowSearchFilter, ContactSearchSummaryAgentInfo, ContactSearchSummaryAiAgentInfo, ContactSearchSummaryQueueInfo, DataTableSearchFilter, DateCondition, DateTimeCondition, DecimalCondition, EmailAddressInfo, EmailAddressSearchFilter, EmailAttachment, EvaluationFormSearchFilter, EvaluationSearchFilter, HierarchyGroupCondition, HoursOfOperationSearchFilter, InboundAdditionalRecipients, InboundEmailContent, ListCondition, MetricSearchFilter, NotificationSearchFilter, NumberCondition, ParticipantConfiguration, ParticipantDetails, PersistentChat, PromptSearchFilter, QueueInfoInput, QueueSearchFilter, QuickConnectSearchFilter, RoutingCriteriaInputStepExpiry, RoutingProfileSearchFilter, RulesSearchFilter, SecurityProfilesSearchFilter, TaskAttachment, TemplatedMessageConfig, TestCaseSearchFilter, UserHierarchyGroupSearchFilter, UserSearchFilter, ViewSearchFilter, WorkspaceAssociationSearchFilter, WorkspaceSearchFilter } from "./models_3";
+/**
+ * @public
+ */
+export interface UpdateUserHierarchyRequest {
+    /**
+     * <p>The identifier of the hierarchy group.</p>
+     * @public
+     */
+    HierarchyGroupId?: string | undefined;
+    /**
+     * <p>The identifier of the user account.</p>
+     * @public
+     */
+    UserId: string | undefined;
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserHierarchyGroupNameRequest {
+    /**
+     * <p>The name of the hierarchy group. Must not be more than 100 characters.</p>
+     * @public
+     */
+    Name: string | undefined;
+    /**
+     * <p>The identifier of the hierarchy group.</p>
+     * @public
+     */
+    HierarchyGroupId: string | undefined;
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * <p>Contains information about the hierarchy level to update.</p>
+ * @public
+ */
+export interface HierarchyLevelUpdate {
+    /**
+     * <p>The name of the user hierarchy level. Must not be more than 50 characters.</p>
+     * @public
+     */
+    Name: string | undefined;
+}
+/**
+ * <p>Contains information about the level hierarchy to update.</p>
+ * @public
+ */
+export interface HierarchyStructureUpdate {
+    /**
+     * <p>The
+     *    update
+     *    for level one.</p>
+     * @public
+     */
+    LevelOne?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level two.</p>
+     * @public
+     */
+    LevelTwo?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level three.</p>
+     * @public
+     */
+    LevelThree?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level four.</p>
+     * @public
+     */
+    LevelFour?: HierarchyLevelUpdate | undefined;
+    /**
+     * <p>The update for level five.</p>
+     * @public
+     */
+    LevelFive?: HierarchyLevelUpdate | undefined;
+}
+/**
+ * @public
+ */
+export interface UpdateUserHierarchyStructureRequest {
+    /**
+     * <p>The hierarchy levels to update.</p>
+     * @public
+     */
+    HierarchyStructure: HierarchyStructureUpdate | undefined;
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
 /**
  * @public
  */
@@ -1215,6 +1314,12 @@ export interface EvaluationFormQuestion {
      * @public
      */
     ScoringConfiguration?: EvaluationFormQuestionScoringConfiguration | undefined;
+    /**
+     * <p>The metric configuration for the question. Use this to associate a business outcome metric with the
+     *    question.</p>
+     * @public
+     */
+    MetricConfiguration?: EvaluationFormMetricConfiguration | undefined;
 }
 /**
  * <p>Step defines the list of agents to be routed or route based on the agent requirements such as ProficiencyLevel,
@@ -2968,6 +3073,11 @@ export interface CreateEvaluationFormRequest {
      * @public
      */
     LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
+    /**
+     * <p>The AI version to use for the evaluation form. This specifies which AI model version is used for automated evaluations.</p>
+     * @public
+     */
+    AIVersion?: string | undefined;
 }
 /**
  * <p>Information about the evaluation form.</p>
@@ -3075,6 +3185,11 @@ export interface EvaluationForm {
      * @public
      */
     LastValidationTime?: Date | undefined;
+    /**
+     * <p>The AI version to use for the evaluation form. This specifies which AI model version is used for automated evaluations.</p>
+     * @public
+     */
+    AIVersion?: string | undefined;
 }
 /**
  * <p>Information about an evaluation form used in a contact evaluation.</p>
@@ -3136,6 +3251,11 @@ export interface EvaluationFormContent {
      * @public
      */
     ReviewConfiguration?: EvaluationReviewConfiguration | undefined;
+    /**
+     * <p>The AI version to use for the evaluation form. This specifies which AI model version is used for automated evaluations.</p>
+     * @public
+     */
+    AIVersion?: string | undefined;
 }
 /**
  * @public
@@ -3248,6 +3368,11 @@ export interface UpdateEvaluationFormRequest {
      * @public
      */
     LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
+    /**
+     * <p>The AI version to use for the evaluation form. This specifies which AI model version is used for automated evaluations.</p>
+     * @public
+     */
+    AIVersion?: string | undefined;
 }
 /**
  * @public