@aws-sdk/client-connect 3.1111.0 → 3.1113.0

package/dist-types/models/models_2.d.ts

@@ -1,462 +1,952 @@
-import type { AgentStatusType, ArtifactStatus, AttachmentScope, AutoEvaluationStatus, BooleanComparisonType, Channel, Comparison, ContactEvaluationAttributeComparisonType, ContactEvaluationAttributeKey, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactParticipantRole, ContactRecordingType, DataTableAttributeValueType, DateTimeComparisonType, DecimalComparisonType, DirectoryType, EntityType, EvaluationFormValidationFindingSeverity, EvaluationFormValidationStatus, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, EventSourceName, ExecutionRecordStatus, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceStatus, InstanceStorageResourceType, IntegrationType, IntervalPeriod, LexVersion, ListFlowAssociationResourceType, LocaleCode, MediaType, MetricStatus, MetricType, MonitorCapability, NotificationPriority, NotificationSource, NotificationStatus, NumberComparisonType, OperationalStatus, ParticipantRole, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, QueueType, QuickConnectType, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisPostContactSummaryFailureCode, RealTimeContactAnalysisPostContactSummaryStatus, RealTimeContactAnalysisSegmentType, RealTimeContactAnalysisSentimentLabel, RealTimeContactAnalysisStatus, RealTimeContactAnalysisSupportedChannel, ReferenceStatus, ReferenceType, RuleCapabilityTier, RulePublishStatus, SourceType, Statistic, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, ViewStatus, ViewType, VocabularyLanguageCode } from "./enums";
-import type { ActionSummary, AgentConfig, AgentContactReference, AgentStatus, AgentStatusReference, AgentStatusSummary, AnalyticsDataAssociationResult, Application, ControlPlaneAttributeFilter, DataTableLockVersion, Distribution, FlowAssociationSummary, FlowModule, InstanceStorageConfig, LexBot, LexV2Bot, OverrideTimeSlice, PrimaryValueResponse, SecurityProfileItem, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserProficiency } from "./models_0";
-import type { Attribute, ContactFlowModule, DataTableAttribute, Dimensions, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, Filters, HierarchyGroupSummary, HierarchyPathReference, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification, RoutingProfileReference, UserReference } from "./models_1";
+import type { AgentStatusType, ArtifactStatus, AttachmentScope, AutoEvaluationStatus, BooleanComparisonType, Channel, Comparison, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactRecordingType, ContactState, DataTableAttributeValueType, DateTimeComparisonType, DecimalComparisonType, DirectoryType, EntityType, EvaluationFormValidationFindingSeverity, EvaluationFormValidationStatus, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, EventSourceName, ExecutionRecordStatus, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceStatus, InstanceStorageResourceType, IntegrationType, IntervalPeriod, LexVersion, ListFlowAssociationResourceType, LocaleCode, MediaType, MetricStatus, MetricType, MonitorCapability, NotificationPriority, NotificationSource, NotificationStatus, NumberComparisonType, OperationalStatus, ParticipantRole, PhoneNumberCountryCode, PhoneNumberType, QueueType, QuickConnectType, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisPostContactSummaryFailureCode, RealTimeContactAnalysisPostContactSummaryStatus, RealTimeContactAnalysisSegmentType, RealTimeContactAnalysisSentimentLabel, RealTimeContactAnalysisStatus, RealTimeContactAnalysisSupportedChannel, ReferenceStatus, ReferenceType, RuleCapabilityTier, RulePublishStatus, SourceType, Statistic, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, ViewStatus, ViewType, VocabularyLanguageCode } from "./enums";
+import type { ActionSummary, AgentConfig, AgentContactReference, AgentStatus, AgentStatusIdentifier, AgentStatusReference, AgentStatusSummary, AnalyticsDataAssociationResult, Application, DataTableLockVersion, Distribution, FlowAssociationSummary, FlowModule, InstanceStorageConfig, LexBot, LexV2Bot, OverrideTimeSlice, PrimaryValueResponse, QueueReference, SecurityProfileItem, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserProficiency } from "./models_0";
+import type { Attribute, CurrentMetric, CurrentMetricSortCriteria, DataTableAttribute, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, Filters, HierarchyGroupSummary, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification } from "./models_1";
 /**
- * <p>Data for a user.</p>
  * @public
  */
-export interface UserData {
+export interface GetCurrentMetricDataRequest {
     /**
-     * <p>Information about the user for the data that is returned. It contains the <code>resourceId</code> and ARN of the
-     *    user. </p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    User?: UserReference | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>Information about the routing profile that is assigned to the user.</p>
+     * <p>The filters to apply to returned metrics. You can filter up to the following limits:</p>
+     *          <ul>
+     *             <li>
+     *                <p>Queues: 100</p>
+     *             </li>
+     *             <li>
+     *                <p>Routing profiles: 100</p>
+     *             </li>
+     *             <li>
+     *                <p>Channels: 3 (VOICE, CHAT, and TASK channels are supported.)</p>
+     *             </li>
+     *             <li>
+     *                <p>RoutingStepExpressions: 50</p>
+     *             </li>
+     *             <li>
+     *                <p>AgentStatuses: 50</p>
+     *             </li>
+     *             <li>
+     *                <p>Subtypes: 10</p>
+     *             </li>
+     *             <li>
+     *                <p>ValidationTestTypes: 10</p>
+     *             </li>
+     *          </ul>
+     *          <p>Metric data is retrieved only for the resources associated with the queues or routing profiles, and by any
+     *    channels included in the filter. (You cannot filter by both queue AND routing profile.) You can include both resource
+     *    IDs and resource ARNs in the same request.</p>
+     *          <p>When using <code>AgentStatuses</code> as filter make sure Queues is added as primary filter.</p>
+     *          <p>When using <code>Subtypes</code> as filter make sure Queues is added as primary filter.</p>
+     *          <p>When using <code>ValidationTestTypes</code> as filter make sure Queues is added as primary filter.</p>
+     *          <p>When using the <code>RoutingStepExpression</code> filter, you need to pass exactly one <code>QueueId</code>. The
+     *    filter is also case sensitive so when using the <code>RoutingStepExpression</code> filter, grouping by
+     *     <code>ROUTING_STEP_EXPRESSION</code> is required.</p>
+     *          <p>Currently tagging is only supported on the resources that are passed in the filter.</p>
      * @public
      */
-    RoutingProfile?: RoutingProfileReference | undefined;
+    Filters: Filters | undefined;
     /**
-     * <p>Contains information about the levels of a hierarchy group assigned to a user.</p>
+     * <p>Defines the level of aggregation for metrics data by a dimension(s). Its similar to sorting items into buckets
+     *    based on a common characteristic, then counting or calculating something for each bucket. For example, when grouped
+     *    by <code>QUEUE</code>, the metrics returned apply to each queue rather than aggregated for all queues. </p>
+     *          <p>The grouping list is an ordered list, with the first item in the list defined as the primary grouping. If no
+     *    grouping is included in the request, the aggregation happens at the instance-level.</p>
+     *          <ul>
+     *             <li>
+     *                <p>If you group by <code>CHANNEL</code>, you should include a Channels filter. VOICE, CHAT, and TASK channels are supported.</p>
+     *             </li>
+     *             <li>
+     *                <p>If you group by <code>AGENT_STATUS</code>, you must include the <code>QUEUE</code> as the primary grouping and
+     *      use queue filter. When you group by <code>AGENT_STATUS</code>, the only metric available is the
+     *       <code>AGENTS_ONLINE</code> metric.</p>
+     *             </li>
+     *             <li>
+     *                <p>If you group by <code>SUBTYPE</code> or <code>VALIDATION_TEST_TYPE</code> as secondary grouping then you must include <code>QUEUE</code> as
+     *      primary grouping and use Queue as filter</p>
+     *             </li>
+     *             <li>
+     *                <p>If you group by <code>ROUTING_PROFILE</code>, you must include either a queue or routing profile filter. In
+     *      addition, a routing profile filter is required for metrics <code>CONTACTS_SCHEDULED</code>,
+     *       <code>CONTACTS_IN_QUEUE</code>, and <code> OLDEST_CONTACT_AGE</code>.</p>
+     *             </li>
+     *             <li>
+     *                <p>When using the <code>RoutingStepExpression</code> filter, group by <code>ROUTING_STEP_EXPRESSION</code> is
+     *      required.</p>
+     *             </li>
+     *          </ul>
      * @public
      */
-    HierarchyPath?: HierarchyPathReference | undefined;
+    Groupings?: Grouping[] | undefined;
     /**
-     * <p>The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor
-     *    manually changes in the real-time metrics report.</p>
+     * <p>The metrics to retrieve. Specify the name or metricId, and unit for each metric. The following metrics are available. For a
+     *    description of all the metrics, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html">Metrics definitions</a> in the <i>Connect Customer Administrator Guide</i>.</p>
+     *          <note>
+     *             <p> MetricId should be used to reference custom metrics or out of the box metrics as Arn. If using MetricId, the limit is 10 MetricId per request.</p>
+     *          </note>
+     *          <dl>
+     *             <dt>AGENTS_AFTER_CONTACT_WORK</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#aftercallwork-real-time">ACW</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_AVAILABLE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#available-real-time">Available</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ERROR</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#error-real-time">Error</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_NON_PRODUCTIVE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#non-productive-time-real-time">NPT (Non-Productive
+     *        Time)</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ON_CALL</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#on-call-real-time">On contact</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ON_CONTACT</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#on-call-real-time">On contact</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_ONLINE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#online-real-time">Online</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AGENTS_STAFFED</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#staffed-real-time">Staffed</a>
+     *                </p>
+     *             </dd>
+     *             <dt>CONTACTS_IN_QUEUE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#in-queue-real-time">In queue</a>
+     *                </p>
+     *             </dd>
+     *             <dt>CONTACTS_SCHEDULED</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#scheduled-real-time">Scheduled</a>
+     *                </p>
+     *             </dd>
+     *             <dt>ESTIMATED_WAIT_TIME</dt>
+     *             <dd>
+     *                <p>Unit: SECONDS</p>
+     *                <p>This metric supports filter and grouping combination only used for core routing purpose.
+     *               Valid filter and grouping use cases:
+     *           </p>
+     *                <ul>
+     *                   <li>
+     *                      <p>Filter by a list of [Queues] and a list of [Channels], group by [“QUEUE”, “CHANNEL”]</p>
+     *                   </li>
+     *                   <li>
+     *                      <p>Filter by a singleton list of [Queue], a singleton list of [Channel], a list of [RoutingStepExpression], group by [“ROUTING_STEP_EXPRESSION”].</p>
+     *                   </li>
+     *                </ul>
+     *             </dd>
+     *             <dt>OLDEST_CONTACT_AGE</dt>
+     *             <dd>
+     *                <p>Unit: SECONDS</p>
+     *                <p>When you use groupings, Unit says SECONDS and the Value is returned in SECONDS. </p>
+     *                <p>When you do not use groupings, Unit says SECONDS but the Value is returned in MILLISECONDS. For example, if
+     *       you get a response like this:</p>
+     *                <p>
+     *                   <code>\{ "Metric": \{ "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" \}, "Value": 24113.0 </code>\}</p>
+     *                <p>The actual OLDEST_CONTACT_AGE is 24 seconds.</p>
+     *                <p>When the filter <code>RoutingStepExpression</code> is used, this metric is still calculated from enqueue
+     *       time. For example, if a contact that has been queued under <code><Expression 1></code> for 10 seconds has
+     *       expired and <code><Expression 2></code> becomes active, then <code>OLDEST_CONTACT_AGE</code> for this queue
+     *       will be counted starting from 10, not 0.</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#oldest-real-time">Oldest</a>
+     *                </p>
+     *             </dd>
+     *             <dt>SLOTS_ACTIVE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#active-real-time">Active</a>
+     *                </p>
+     *             </dd>
+     *             <dt>SLOTS_AVAILABLE</dt>
+     *             <dd>
+     *                <p>Unit: COUNT</p>
+     *                <p>Name in real-time metrics report: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#availability-real-time">Availability</a>
+     *                </p>
+     *             </dd>
+     *          </dl>
      * @public
      */
-    Status?: AgentStatusReference | undefined;
+    CurrentMetrics: CurrentMetric[] | undefined;
     /**
-     * <p>A map of available slots by channel. The key is a channel name. The value is an integer: the available number of
-     *    slots. </p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     *          <p>The token expires after 5 minutes from the time it is created. Subsequent requests that use
+     *    the token must use the same request parameters as the request that generated the token.</p>
      * @public
      */
-    AvailableSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>A map of maximum slots by channel. The key is a channel name. The value is an integer: the maximum number of
-     *    slots. This is calculated from <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_MediaConcurrency.html">MediaConcurrency</a> of the
-     *     <code>RoutingProfile</code> assigned to the agent. </p>
+     * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    MaxSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    MaxResults?: number | undefined;
     /**
-     * <p> A map of active slots by channel. The key is a channel name. The value is an integer: the number of active
-     *    slots. </p>
+     * <p>The way to sort the resulting response based on metrics. You can enter one sort criteria. By default resources
+     *    are sorted based on <code>AGENTS_ONLINE</code>, <code>DESCENDING</code>. The metric collection is sorted based on the
+     *    input metrics.</p>
+     *          <p>Note the following:</p>
+     *          <ul>
+     *             <li>
+     *                <p>Sorting on <code>SLOTS_ACTIVE</code> and <code>SLOTS_AVAILABLE</code> is not supported.</p>
+     *             </li>
+     *          </ul>
      * @public
      */
-    ActiveSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    SortCriteria?: CurrentMetricSortCriteria[] | undefined;
+}
+/**
+ * <p>Contains the data for a real-time metric.</p>
+ * @public
+ */
+export interface CurrentMetricData {
     /**
-     * <p>A list of contact reference information.</p>
+     * <p>Information about the metric.</p>
      * @public
      */
-    Contacts?: AgentContactReference[] | undefined;
+    Metric?: CurrentMetric | undefined;
     /**
-     * <p>The Next status of the agent.</p>
+     * <p>The value of the metric.</p>
      * @public
      */
-    NextStatus?: string | undefined;
+    Value?: number | undefined;
 }
 /**
+ * <p>Information about the routing profile assigned to the user.</p>
  * @public
  */
-export interface GetCurrentUserDataResponse {
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
+export interface RoutingProfileReference {
     /**
-     * <p>A list of the user data that is returned.</p>
+     * <p>The identifier of the routing profile.</p>
      * @public
      */
-    UserDataList?: UserData[] | undefined;
+    Id?: string | undefined;
     /**
-     * <p>The total count of the result, regardless of the current page size.</p>
+     * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
      * @public
      */
-    ApproximateTotalCount?: number | undefined;
+    Arn?: string | undefined;
 }
 /**
+ * <p>Contains information about the dimensions for a set of metrics.</p>
  * @public
  */
-export interface GetEffectiveHoursOfOperationsRequest {
+export interface Dimensions {
     /**
-     * <p>The identifier of the Connect Customer instance.</p>
+     * <p>Information about the queue for which metrics are returned.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Queue?: QueueReference | undefined;
     /**
-     * <p>The identifier for the hours of operation.</p>
+     * <p>The channel used for grouping and filters.</p>
      * @public
      */
-    HoursOfOperationId: string | undefined;
+    Channel?: Channel | undefined;
     /**
-     * <p>The date from when the hours of operation are listed.</p>
+     * <p>Information about the routing profile assigned to the user.</p>
      * @public
      */
-    FromDate: string | undefined;
+    RoutingProfile?: RoutingProfileReference | undefined;
     /**
-     * <p>The date until when the hours of operation are listed.</p>
+     * <p>The expression of a step in a routing criteria.</p>
      * @public
      */
-    ToDate: string | undefined;
-}
-/**
- * <p>Information about the hours of operations with the effective override applied.</p>
- * @public
- */
-export interface OperationalHour {
+    RoutingStepExpression?: string | undefined;
     /**
-     * <p>The start time that your contact center opens.</p>
+     * <p>Information about the agent status assigned to the user.</p>
      * @public
      */
-    Start?: OverrideTimeSlice | undefined;
+    AgentStatus?: AgentStatusIdentifier | undefined;
     /**
-     * <p>The end time that your contact center closes.</p>
+     * <p>The subtype of the channel used for the contact.</p>
      * @public
      */
-    End?: OverrideTimeSlice | undefined;
+    Subtype?: string | undefined;
+    /**
+     * <p>The testing and simulation type</p>
+     * @public
+     */
+    ValidationTestType?: string | undefined;
 }
 /**
- * <p>Information about the hours of operations with the effective override applied.</p>
+ * <p>Contains information about a set of real-time metrics.</p>
  * @public
  */
-export interface EffectiveHoursOfOperations {
+export interface CurrentMetricResult {
     /**
-     * <p>The date that the hours of operation or overrides applies to.</p>
+     * <p>The dimensions for the metrics.</p>
      * @public
      */
-    Date?: string | undefined;
+    Dimensions?: Dimensions | undefined;
     /**
-     * <p>Information about the hours of operations with the effective override applied.</p>
+     * <p>The set of metrics.</p>
      * @public
      */
-    OperationalHours?: OperationalHour[] | undefined;
+    Collections?: CurrentMetricData[] | undefined;
 }
 /**
- * <p>Information about hours of operation override</p>
  * @public
  */
-export interface OverrideHour {
+export interface GetCurrentMetricDataResponse {
     /**
-     * <p>The start time or end time for an hours of operation override.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     *          <p>The token expires after 5 minutes from the time it is created. Subsequent requests that use
+     *    the token must use the same request parameters as the request that generated the token.</p>
      * @public
      */
-    Start?: OverrideTimeSlice | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The start time or end time for an hours of operation override.</p>
+     * <p>Information about the real-time metrics.</p>
      * @public
      */
-    End?: OverrideTimeSlice | undefined;
+    MetricResults?: CurrentMetricResult[] | undefined;
     /**
-     * <p>Unique identifier name for the override.</p>
+     * <p>The time at which the metrics were retrieved and cached for pagination.</p>
      * @public
      */
-    OverrideName?: string | undefined;
+    DataSnapshotTime?: Date | undefined;
     /**
-     * <p>Indicates whether the status is open or closed during the override period. This status determines how the override modifies the base hours of operation schedule.</p>
+     * <p>The total count of the result, regardless of the current page size. </p>
      * @public
      */
-    OperationalStatus?: OperationalStatus | undefined;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
- * <p>Information about the hours of operation overrides which contribute to effective hours of operations.</p>
+ * <p>Filters user data based on the contact information that is associated to the users. It contains a list of <a href="https://docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html">contact states</a>.</p>
  * @public
  */
-export interface EffectiveOverrideHours {
-    /**
-     * <p>The date that the hours of operation override applies to.</p>
-     * @public
-     */
-    Date?: string | undefined;
+export interface ContactFilter {
     /**
-     * <p>Information about the hours of operation overrides that apply to a specific date.</p>
+     * <p>A list of up to 9 <a href="https://docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html">contact
+     *     states</a>.</p>
      * @public
      */
-    OverrideHours?: OverrideHour[] | undefined;
+    ContactStates?: ContactState[] | undefined;
 }
 /**
+ * <p>A filter for the user data.</p>
  * @public
  */
-export interface GetEffectiveHoursOfOperationsResponse {
+export interface UserDataFilters {
     /**
-     * <p>Information about the effective hours of operations.</p>
+     * <p>A list of up to 100 queues or ARNs.</p>
      * @public
      */
-    EffectiveHoursOfOperationList?: EffectiveHoursOfOperations[] | undefined;
+    Queues?: string[] | undefined;
     /**
-     * <p>Information about override configurations applied to the base hours of operation to calculate the effective hours.</p>
-     *          <p>For more information about how override types are applied, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html">Build your list of overrides</a> in the
-     *      <i> Administrator Guide</i>.</p>
+     * <p>A filter for the user data based on the contact information that is associated to the user. It contains a list
+     *    of contact states. </p>
      * @public
      */
-    EffectiveOverrideHoursList?: EffectiveOverrideHours[] | undefined;
+    ContactFilter?: ContactFilter | undefined;
     /**
-     * <p>The time zone for the hours of operation.</p>
+     * <p>A list of up to 100 routing profile IDs or ARNs.</p>
      * @public
      */
-    TimeZone?: string | undefined;
+    RoutingProfiles?: string[] | undefined;
+    /**
+     * <p>A list of up to 100 agent IDs or ARNs.</p>
+     * @public
+     */
+    Agents?: string[] | undefined;
+    /**
+     * <p>A UserHierarchyGroup ID or ARN.</p>
+     * @public
+     */
+    UserHierarchyGroups?: string[] | undefined;
 }
 /**
  * @public
  */
-export interface GetEvaluationFormValidationRequest {
+export interface GetCurrentUserDataRequest {
     /**
      * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p>The unique identifier for the evaluation form.</p>
+     * <p>The filters to apply to returned user data. You can filter up to the following limits:</p>
+     *          <ul>
+     *             <li>
+     *                <p>Queues: 100</p>
+     *             </li>
+     *             <li>
+     *                <p>Routing profiles: 100</p>
+     *             </li>
+     *             <li>
+     *                <p>Agents: 100</p>
+     *             </li>
+     *             <li>
+     *                <p>Contact states: 9</p>
+     *             </li>
+     *             <li>
+     *                <p>User hierarchy groups: 1</p>
+     *             </li>
+     *          </ul>
+     *          <p> The user data is retrieved for only the specified values/resources in the filter. A maximum of one filter can
+     *    be passed from queues, routing profiles, agents, and user hierarchy groups. </p>
+     *          <p>Currently tagging is only supported on the resources that are passed in the filter.</p>
      * @public
      */
-    EvaluationFormId: string | undefined;
+    Filters: UserDataFilters | undefined;
     /**
-     * <p>The version of the evaluation form to retrieve validation results for.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    EvaluationFormVersion?: number | undefined;
+    NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
 }
 /**
- * <p>Information about an evaluation form item affected by a validation finding.</p>
+ * <p>Information about the hierarchy group.</p>
  * @public
  */
-export interface EvaluationFormValidationFindingItem {
+export interface HierarchyGroupSummaryReference {
     /**
-     * <p>The identifier of the evaluation form item (question or section) affected by the finding.</p>
+     * <p>The unique identifier for the hierarchy group.</p>
      * @public
      */
-    RefId?: string | undefined;
+    Id?: string | undefined;
     /**
-     * <p>The specific property of the evaluation form item that the finding relates to.</p>
+     * <p>The Amazon Resource Name (ARN) for the hierarchy group. </p>
      * @public
      */
-    Property?: string | undefined;
+    Arn?: string | undefined;
 }
 /**
- * <p>Information about a finding from the evaluation form validation process. Each finding identifies a structural
- *    issue or quality improvement opportunity for the evaluation form.</p>
+ * <p>Information about the levels in the hierarchy group.</p>
  * @public
  */
-export interface EvaluationFormValidationFinding {
+export interface HierarchyPathReference {
     /**
-     * <p>A code that identifies the type of validation issue found.</p>
+     * <p>Information about level one.</p>
      * @public
      */
-    IssueCode: string | undefined;
+    LevelOne?: HierarchyGroupSummaryReference | undefined;
     /**
-     * <p>A list of evaluation form items affected by this finding.</p>
+     * <p>Information about level two.</p>
      * @public
      */
-    Items?: EvaluationFormValidationFindingItem[] | undefined;
+    LevelTwo?: HierarchyGroupSummaryReference | undefined;
     /**
-     * <p>A description of the validation issue.</p>
+     * <p>Information about level three.</p>
      * @public
      */
-    Description: string | undefined;
+    LevelThree?: HierarchyGroupSummaryReference | undefined;
     /**
-     * <p>A suggested fix for the validation issue.</p>
+     * <p>Information about level four.</p>
      * @public
      */
-    Suggestion?: string | undefined;
+    LevelFour?: HierarchyGroupSummaryReference | undefined;
     /**
-     * <p>The severity of the finding. Valid values: <code>WARNING</code>, <code>ERROR</code>.</p>
+     * <p>Information about level five.</p>
      * @public
      */
-    Severity: EvaluationFormValidationFindingSeverity | undefined;
+    LevelFive?: HierarchyGroupSummaryReference | undefined;
 }
 /**
+ * <p>Information about the user.</p>
  * @public
  */
-export interface GetEvaluationFormValidationResponse {
+export interface UserReference {
     /**
-     * <p>The current status of the validation process. Valid values: <code>IN_PROGRESS</code>,
-     *    <code>COMPLETED</code>, <code>FAILED</code>.</p>
+     * <p>The unique identifier for the user.</p>
      * @public
      */
-    Status: EvaluationFormValidationStatus | undefined;
+    Id?: string | undefined;
     /**
-     * <p>The reason the validation failed. This field is populated only when the status is
-     *    <code>FAILED</code>.</p>
+     * <p>The Amazon Resource Name (ARN) for the user.</p>
      * @public
      */
-    FailureReason?: string | undefined;
+    Arn?: string | undefined;
+}
+/**
+ * <p>Data for a user.</p>
+ * @public
+ */
+export interface UserData {
     /**
-     * <p>The unique identifier for the evaluation form.</p>
+     * <p>Information about the user for the data that is returned. It contains the <code>resourceId</code> and ARN of the
+     *    user. </p>
      * @public
      */
-    EvaluationFormId: string | undefined;
+    User?: UserReference | undefined;
     /**
-     * <p>A version of the evaluation form.</p>
+     * <p>Information about the routing profile that is assigned to the user.</p>
      * @public
      */
-    EvaluationFormVersion: number | undefined;
+    RoutingProfile?: RoutingProfileReference | undefined;
     /**
-     * <p>The timestamp when the validation process was started.</p>
+     * <p>Contains information about the levels of a hierarchy group assigned to a user.</p>
      * @public
      */
-    StartedTime: Date | undefined;
+    HierarchyPath?: HierarchyPathReference | undefined;
     /**
-     * <p>A list of findings from the validation process. Each finding identifies a structural issue or quality
-     *    improvement for the evaluation form, and may include a suggested fix. This field is populated when the status is
-     *    <code>COMPLETED</code>.</p>
+     * <p>The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor
+     *    manually changes in the real-time metrics report.</p>
      * @public
      */
-    Findings?: EvaluationFormValidationFinding[] | undefined;
+    Status?: AgentStatusReference | undefined;
+    /**
+     * <p>A map of available slots by channel. The key is a channel name. The value is an integer: the available number of
+     *    slots. </p>
+     * @public
+     */
+    AvailableSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    /**
+     * <p>A map of maximum slots by channel. The key is a channel name. The value is an integer: the maximum number of
+     *    slots. This is calculated from <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_MediaConcurrency.html">MediaConcurrency</a> of the
+     *     <code>RoutingProfile</code> assigned to the agent. </p>
+     * @public
+     */
+    MaxSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    /**
+     * <p> A map of active slots by channel. The key is a channel name. The value is an integer: the number of active
+     *    slots. </p>
+     * @public
+     */
+    ActiveSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    /**
+     * <p>A list of contact reference information.</p>
+     * @public
+     */
+    Contacts?: AgentContactReference[] | undefined;
+    /**
+     * <p>The Next status of the agent.</p>
+     * @public
+     */
+    NextStatus?: string | undefined;
 }
 /**
  * @public
  */
-export interface GetFederationTokenRequest {
+export interface GetCurrentUserDataResponse {
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>A list of the user data that is returned.</p>
+     * @public
+     */
+    UserDataList?: UserData[] | undefined;
+    /**
+     * <p>The total count of the result, regardless of the current page size.</p>
+     * @public
+     */
+    ApproximateTotalCount?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEffectiveHoursOfOperationsRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance.</p>
      * @public
      */
     InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The date from when the hours of operation are listed.</p>
+     * @public
+     */
+    FromDate: string | undefined;
+    /**
+     * <p>The date until when the hours of operation are listed.</p>
+     * @public
+     */
+    ToDate: string | undefined;
 }
 /**
- * <p>Contains credentials to use for federation.</p>
+ * <p>Information about the hours of operations with the effective override applied.</p>
  * @public
  */
-export interface Credentials {
+export interface OperationalHour {
     /**
-     * <p>An access token generated for a federated user to access Connect Customer.</p>
+     * <p>The start time that your contact center opens.</p>
      * @public
      */
-    AccessToken?: string | undefined;
+    Start?: OverrideTimeSlice | undefined;
     /**
-     * <p>A token generated with an expiration time for the session a user is logged in to Connect Customer.</p>
+     * <p>The end time that your contact center closes.</p>
      * @public
      */
-    AccessTokenExpiration?: Date | undefined;
+    End?: OverrideTimeSlice | undefined;
+}
+/**
+ * <p>Information about the hours of operations with the effective override applied.</p>
+ * @public
+ */
+export interface EffectiveHoursOfOperations {
     /**
-     * <p>Renews a token generated for a user to access the Connect Customer instance.</p>
+     * <p>The date that the hours of operation or overrides applies to.</p>
      * @public
      */
-    RefreshToken?: string | undefined;
+    Date?: string | undefined;
     /**
-     * <p>Renews the expiration timer for a generated token.</p>
+     * <p>Information about the hours of operations with the effective override applied.</p>
      * @public
      */
-    RefreshTokenExpiration?: Date | undefined;
+    OperationalHours?: OperationalHour[] | undefined;
 }
 /**
+ * <p>Information about hours of operation override</p>
  * @public
  */
-export interface GetFederationTokenResponse {
+export interface OverrideHour {
     /**
-     * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
+     * <p>The start time or end time for an hours of operation override.</p>
      * @public
      */
-    UserId?: string | undefined;
+    Start?: OverrideTimeSlice | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the user.</p>
+     * <p>The start time or end time for an hours of operation override.</p>
      * @public
      */
-    UserArn?: string | undefined;
+    End?: OverrideTimeSlice | undefined;
     /**
-     * <p>The credentials to use for federation.</p>
+     * <p>Unique identifier name for the override.</p>
      * @public
      */
-    Credentials?: Credentials | undefined;
+    OverrideName?: string | undefined;
     /**
-     * <p>The URL to sign into the user's instance. </p>
+     * <p>Indicates whether the status is open or closed during the override period. This status determines how the override modifies the base hours of operation schedule.</p>
      * @public
      */
-    SignInUrl?: string | undefined;
+    OperationalStatus?: OperationalStatus | undefined;
 }
 /**
+ * <p>Information about the hours of operation overrides which contribute to effective hours of operations.</p>
  * @public
  */
-export interface GetFlowAssociationRequest {
+export interface EffectiveOverrideHours {
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The date that the hours of operation override applies to.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Date?: string | undefined;
     /**
-     * <p>The identifier of the resource.</p>
-     *          <ul>
-     *             <li>
-     *                <p>Amazon Web Services End User Messaging SMS phone number ARN when using <code>SMS_PHONE_NUMBER</code>
-     *                </p>
-     *             </li>
-     *             <li>
-     *                <p>Amazon Web Services End User Messaging Social phone number ARN when using
-     *       <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
-     *                </p>
-     *             </li>
-     *          </ul>
+     * <p>Information about the hours of operation overrides that apply to a specific date.</p>
      * @public
      */
-    ResourceId: string | undefined;
+    OverrideHours?: OverrideHour[] | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEffectiveHoursOfOperationsResponse {
     /**
-     * <p>A valid resource type.</p>
+     * <p>Information about the effective hours of operations.</p>
      * @public
      */
-    ResourceType: FlowAssociationResourceType | undefined;
+    EffectiveHoursOfOperationList?: EffectiveHoursOfOperations[] | undefined;
+    /**
+     * <p>Information about override configurations applied to the base hours of operation to calculate the effective hours.</p>
+     *          <p>For more information about how override types are applied, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/hours-of-operation-overrides.html">Build your list of overrides</a> in the
+     *      <i> Administrator Guide</i>.</p>
+     * @public
+     */
+    EffectiveOverrideHoursList?: EffectiveOverrideHours[] | undefined;
+    /**
+     * <p>The time zone for the hours of operation.</p>
+     * @public
+     */
+    TimeZone?: string | undefined;
 }
 /**
  * @public
  */
-export interface GetFlowAssociationResponse {
+export interface GetEvaluationFormValidationRequest {
     /**
-     * <p>The identifier of the resource.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    ResourceId?: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The identifier of the flow.</p>
+     * <p>The unique identifier for the evaluation form.</p>
      * @public
      */
-    FlowId?: string | undefined;
+    EvaluationFormId: string | undefined;
     /**
-     * <p>A valid resource type.</p>
+     * <p>The version of the evaluation form to retrieve validation results for.</p>
      * @public
      */
-    ResourceType?: FlowAssociationResourceType | undefined;
+    EvaluationFormVersion?: number | undefined;
 }
 /**
- * <p>Contains information about the threshold for service level metrics.</p>
+ * <p>Information about an evaluation form item affected by a validation finding.</p>
  * @public
  */
-export interface Threshold {
+export interface EvaluationFormValidationFindingItem {
     /**
-     * <p>The type of comparison. Only "less than" (LT) comparisons are supported.</p>
+     * <p>The identifier of the evaluation form item (question or section) affected by the finding.</p>
      * @public
      */
-    Comparison?: Comparison | undefined;
+    RefId?: string | undefined;
     /**
-     * <p>The threshold value to compare.</p>
+     * <p>The specific property of the evaluation form item that the finding relates to.</p>
      * @public
      */
-    ThresholdValue?: number | undefined;
+    Property?: string | undefined;
 }
 /**
- * <p>Contains information about a historical metric. </p>
+ * <p>Information about a finding from the evaluation form validation process. Each finding identifies a structural
+ *    issue or quality improvement opportunity for the evaluation form.</p>
  * @public
  */
-export interface HistoricalMetric {
+export interface EvaluationFormValidationFinding {
     /**
-     * <p>The name of the metric. Following is a list of each supported metric mapped to the UI name, linked to a detailed
-     *    description in the <i>Connect Customer Administrator Guide</i>. </p>
-     *          <dl>
-     *             <dt>ABANDON_TIME</dt>
-     *             <dd>
-     *                <p>Unit: SECONDS</p>
-     *                <p>Statistic: AVG</p>
-     *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-abandon-time">Average queue abandon
-     *        time</a>
-     *                </p>
-     *             </dd>
-     *             <dt>AFTER_CONTACT_WORK_TIME</dt>
-     *             <dd>
-     *                <p>Unit: SECONDS</p>
-     *                <p>Statistic: AVG</p>
-     *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#after-contact-work-time">After contact work time</a>
-     *                </p>
+     * <p>A code that identifies the type of validation issue found.</p>
+     * @public
+     */
+    IssueCode: string | undefined;
+    /**
+     * <p>A list of evaluation form items affected by this finding.</p>
+     * @public
+     */
+    Items?: EvaluationFormValidationFindingItem[] | undefined;
+    /**
+     * <p>A description of the validation issue.</p>
+     * @public
+     */
+    Description: string | undefined;
+    /**
+     * <p>A suggested fix for the validation issue.</p>
+     * @public
+     */
+    Suggestion?: string | undefined;
+    /**
+     * <p>The severity of the finding. Valid values: <code>WARNING</code>, <code>ERROR</code>.</p>
+     * @public
+     */
+    Severity: EvaluationFormValidationFindingSeverity | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEvaluationFormValidationResponse {
+    /**
+     * <p>The current status of the validation process. Valid values: <code>IN_PROGRESS</code>,
+     *    <code>COMPLETED</code>, <code>FAILED</code>.</p>
+     * @public
+     */
+    Status: EvaluationFormValidationStatus | undefined;
+    /**
+     * <p>The reason the validation failed. This field is populated only when the status is
+     *    <code>FAILED</code>.</p>
+     * @public
+     */
+    FailureReason?: string | undefined;
+    /**
+     * <p>The unique identifier for the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormId: string | undefined;
+    /**
+     * <p>A version of the evaluation form.</p>
+     * @public
+     */
+    EvaluationFormVersion: number | undefined;
+    /**
+     * <p>The timestamp when the validation process was started.</p>
+     * @public
+     */
+    StartedTime: Date | undefined;
+    /**
+     * <p>A list of findings from the validation process. Each finding identifies a structural issue or quality
+     *    improvement for the evaluation form, and may include a suggested fix. This field is populated when the status is
+     *    <code>COMPLETED</code>.</p>
+     * @public
+     */
+    Findings?: EvaluationFormValidationFinding[] | undefined;
+}
+/**
+ * @public
+ */
+export interface GetFederationTokenRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+}
+/**
+ * <p>Contains credentials to use for federation.</p>
+ * @public
+ */
+export interface Credentials {
+    /**
+     * <p>An access token generated for a federated user to access Connect Customer.</p>
+     * @public
+     */
+    AccessToken?: string | undefined;
+    /**
+     * <p>A token generated with an expiration time for the session a user is logged in to Connect Customer.</p>
+     * @public
+     */
+    AccessTokenExpiration?: Date | undefined;
+    /**
+     * <p>Renews a token generated for a user to access the Connect Customer instance.</p>
+     * @public
+     */
+    RefreshToken?: string | undefined;
+    /**
+     * <p>Renews the expiration timer for a generated token.</p>
+     * @public
+     */
+    RefreshTokenExpiration?: Date | undefined;
+}
+/**
+ * @public
+ */
+export interface GetFederationTokenResponse {
+    /**
+     * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
+     * @public
+     */
+    UserId?: string | undefined;
+    /**
+     * <p>The Amazon Resource Name (ARN) of the user.</p>
+     * @public
+     */
+    UserArn?: string | undefined;
+    /**
+     * <p>The credentials to use for federation.</p>
+     * @public
+     */
+    Credentials?: Credentials | undefined;
+    /**
+     * <p>The URL to sign into the user's instance. </p>
+     * @public
+     */
+    SignInUrl?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface GetFlowAssociationRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the resource.</p>
+     *          <ul>
+     *             <li>
+     *                <p>Amazon Web Services End User Messaging SMS phone number ARN when using <code>SMS_PHONE_NUMBER</code>
+     *                </p>
+     *             </li>
+     *             <li>
+     *                <p>Amazon Web Services End User Messaging Social phone number ARN when using
+     *       <code>WHATSAPP_MESSAGING_PHONE_NUMBER</code>
+     *                </p>
+     *             </li>
+     *          </ul>
+     * @public
+     */
+    ResourceId: string | undefined;
+    /**
+     * <p>A valid resource type.</p>
+     * @public
+     */
+    ResourceType: FlowAssociationResourceType | undefined;
+}
+/**
+ * @public
+ */
+export interface GetFlowAssociationResponse {
+    /**
+     * <p>The identifier of the resource.</p>
+     * @public
+     */
+    ResourceId?: string | undefined;
+    /**
+     * <p>The identifier of the flow.</p>
+     * @public
+     */
+    FlowId?: string | undefined;
+    /**
+     * <p>A valid resource type.</p>
+     * @public
+     */
+    ResourceType?: FlowAssociationResourceType | undefined;
+}
+/**
+ * <p>Contains information about the threshold for service level metrics.</p>
+ * @public
+ */
+export interface Threshold {
+    /**
+     * <p>The type of comparison. Only "less than" (LT) comparisons are supported.</p>
+     * @public
+     */
+    Comparison?: Comparison | undefined;
+    /**
+     * <p>The threshold value to compare.</p>
+     * @public
+     */
+    ThresholdValue?: number | undefined;
+}
+/**
+ * <p>Contains information about a historical metric. </p>
+ * @public
+ */
+export interface HistoricalMetric {
+    /**
+     * <p>The name of the metric. Following is a list of each supported metric mapped to the UI name, linked to a detailed
+     *    description in the <i>Connect Customer Administrator Guide</i>. </p>
+     *          <dl>
+     *             <dt>ABANDON_TIME</dt>
+     *             <dd>
+     *                <p>Unit: SECONDS</p>
+     *                <p>Statistic: AVG</p>
+     *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-abandon-time">Average queue abandon
+     *        time</a>
+     *                </p>
+     *             </dd>
+     *             <dt>AFTER_CONTACT_WORK_TIME</dt>
+     *             <dd>
+     *                <p>Unit: SECONDS</p>
+     *                <p>Statistic: AVG</p>
+     *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#after-contact-work-time">After contact work time</a>
+     *                </p>
      *             </dd>
      *             <dt>API_CONTACTS_HANDLED</dt>
      *             <dd>
@@ -5353,85 +5843,157 @@ export interface ListEvaluationFormVersionsResponse {
 /**
  * @public
  */
-export interface ListFlowAssociationsRequest {
+export interface ListExtractionDefinitionsRequest {
     /**
      * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p>A valid resource type.</p>
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    ResourceType?: ListFlowAssociationResourceType | undefined;
+    MaxResults?: number | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
-    /**
-     * <p>The maximum number of results to return per page.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
 }
 /**
+ * <p>Summary information about an extraction definition.</p>
  * @public
  */
-export interface ListFlowAssociationsResponse {
+export interface ExtractionDefinitionSummary {
     /**
-     * <p>Summary of flow associations.</p>
+     * <p>The name of the extraction definition.</p>
      * @public
      */
-    FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
+    Name: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The identifier of the extraction definition.</p>
      * @public
      */
-    NextToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListHoursOfOperationOverridesRequest {
+    ExtractionDefinitionId: string | undefined;
     /**
-     * <p>The identifier of the Connect Customer instance.</p>
+     * <p>The Amazon Resource Name (ARN) of the extraction definition.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    ExtractionDefinitionArn: string | undefined;
     /**
-     * <p>The identifier for the hours of operation.</p>
+     * <p>The timestamp when the extraction definition was created.</p>
      * @public
      */
-    HoursOfOperationId: string | undefined;
+    CreatedTime: Date | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The timestamp when the extraction definition was last updated.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    LastUpdatedTime: Date | undefined;
     /**
-     * <p>The maximum number of results to return per page.</p>
+     * <p>The Amazon Resource Name (ARN) of the user who last updated the extraction definition.</p>
      * @public
      */
-    MaxResults?: number | undefined;
+    LastUpdatedBy: string | undefined;
 }
 /**
  * @public
  */
-export interface ListHoursOfOperationOverridesResponse {
+export interface ListExtractionDefinitionsResponse {
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>Information about the extraction definitions.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    ExtractionDefinitionSummaryList: ExtractionDefinitionSummary[] | undefined;
     /**
-     * <p>Information about the hours of operation override.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    HoursOfOperationOverrideList?: HoursOfOperationOverride[] | undefined;
+    NextToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ListFlowAssociationsRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A valid resource type.</p>
+     * @public
+     */
+    ResourceType?: ListFlowAssociationResourceType | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface ListFlowAssociationsResponse {
+    /**
+     * <p>Summary of flow associations.</p>
+     * @public
+     */
+    FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
+    /**
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ListHoursOfOperationOverridesRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface ListHoursOfOperationOverridesResponse {
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>Information about the hours of operation override.</p>
+     * @public
+     */
+    HoursOfOperationOverrideList?: HoursOfOperationOverride[] | undefined;
     /**
      * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
@@ -7141,391 +7703,28 @@ export interface RoutingProfileManualAssignmentQueueConfigSummary {
      */
     QueueName: string | undefined;
     /**
-     * <p>The channels this queue supports. Valid Values: CHAT | TASK | EMAIL </p>
-     *          <important>
-     *             <p>VOICE is not supported. The information shown below is incorrect. We're working to correct it. </p>
-     *          </important>
-     * @public
-     */
-    Channel: Channel | undefined;
-}
-/**
- * @public
- */
-export interface ListRoutingProfileManualAssignmentQueuesResponse {
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>Information about the manual assignment queues associated with the routing profile.</p>
-     * @public
-     */
-    RoutingProfileManualAssignmentQueueConfigSummaryList?: RoutingProfileManualAssignmentQueueConfigSummary[] | undefined;
-    /**
-     * <p>The timestamp when this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedTime?: Date | undefined;
-    /**
-     * <p>The Amazon Web Services Region where this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedRegion?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListRoutingProfileQueuesRequest {
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the routing profile.</p>
-     * @public
-     */
-    RoutingProfileId: string | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
-}
-/**
- * <p>Contains summary information about a routing profile queue.</p>
- * @public
- */
-export interface RoutingProfileQueueConfigSummary {
-    /**
-     * <p>The identifier for the queue.</p>
-     * @public
-     */
-    QueueId: string | undefined;
-    /**
-     * <p>The Amazon Resource Name (ARN) of the queue.</p>
-     * @public
-     */
-    QueueArn: string | undefined;
-    /**
-     * <p>The name of the queue.</p>
-     * @public
-     */
-    QueueName: string | undefined;
-    /**
-     * <p>The order in which contacts are to be handled for the queue. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html">Queues: priority and
-     *     delay</a>.</p>
-     * @public
-     */
-    Priority: number | undefined;
-    /**
-     * <p>The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For
-     *    more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html">Queues: priority and delay</a> in the
-     *      <i>Connect Customer Administrator Guide</i>.</p>
-     * @public
-     */
-    Delay: number | undefined;
-    /**
-     * <p>The channels this queue supports.</p>
-     * @public
-     */
-    Channel: Channel | undefined;
-}
-/**
- * @public
- */
-export interface ListRoutingProfileQueuesResponse {
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>Information about the routing profiles.</p>
-     * @public
-     */
-    RoutingProfileQueueConfigSummaryList?: RoutingProfileQueueConfigSummary[] | undefined;
-    /**
-     * <p>The timestamp when this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedTime?: Date | undefined;
-    /**
-     * <p>The Amazon Web Services Region where this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedRegion?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListRoutingProfilesRequest {
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
-}
-/**
- * <p>Contains summary information about a routing profile.</p>
- * @public
- */
-export interface RoutingProfileSummary {
-    /**
-     * <p>The identifier of the routing profile.</p>
-     * @public
-     */
-    Id?: string | undefined;
-    /**
-     * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
-     * @public
-     */
-    Arn?: string | undefined;
-    /**
-     * <p>The name of the routing profile.</p>
-     * @public
-     */
-    Name?: string | undefined;
-    /**
-     * <p>The timestamp when this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedTime?: Date | undefined;
-    /**
-     * <p>The Amazon Web Services Region where this resource was last modified.</p>
-     * @public
-     */
-    LastModifiedRegion?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListRoutingProfilesResponse {
-    /**
-     * <p>Information about the routing profiles.</p>
-     * @public
-     */
-    RoutingProfileSummaryList?: RoutingProfileSummary[] | undefined;
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListRulesRequest {
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The publish status of the rule.</p>
-     * @public
-     */
-    PublishStatus?: RulePublishStatus | undefined;
-    /**
-     * <p>The name of the event source.</p>
-     * @public
-     */
-    EventSourceName?: EventSourceName | undefined;
-    /**
-     * <p>The maximum number of results to return per page.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-}
-/**
- * <p>A list of <code>ActionTypes</code> associated with a rule. </p>
- * @public
- */
-export interface RuleSummary {
-    /**
-     * <p>The name of the rule.</p>
-     * @public
-     */
-    Name: string | undefined;
-    /**
-     * <p>A unique identifier for the rule.</p>
-     * @public
-     */
-    RuleId: string | undefined;
-    /**
-     * <p>The Amazon Resource Name (ARN) of the rule.</p>
-     * @public
-     */
-    RuleArn: string | undefined;
-    /**
-     * <p>The name of the event source.</p>
-     * @public
-     */
-    EventSourceName: EventSourceName | undefined;
-    /**
-     * <p>The publish status of the rule.</p>
-     * @public
-     */
-    PublishStatus: RulePublishStatus | undefined;
-    /**
-     * <p>The list of capability tiers associated with the rule. Used for categorizing rules by capability (for example,
-     *     <code>GenerativeAI</code>).</p>
-     * @public
-     */
-    RuleCapabilityTiers?: RuleCapabilityTier[] | undefined;
-    /**
-     * <p>A list of ActionTypes associated with a rule. </p>
-     * @public
-     */
-    ActionSummaries: ActionSummary[] | undefined;
-    /**
-     * <p>The timestamp for when the rule was created. </p>
-     * @public
-     */
-    CreatedTime: Date | undefined;
-    /**
-     * <p>The timestamp for when the rule was last updated.</p>
-     * @public
-     */
-    LastUpdatedTime: Date | undefined;
-}
-/**
- * @public
- */
-export interface ListRulesResponse {
-    /**
-     * <p>Summary information about a rule.</p>
-     * @public
-     */
-    RuleSummaryList: RuleSummary[] | undefined;
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListSecurityKeysRequest {
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>The maximum number of results to return per page.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
-}
-/**
- * <p>Configuration information of the security key.</p>
- * @public
- */
-export interface SecurityKey {
-    /**
-     * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
-     * @public
-     */
-    AssociationId?: string | undefined;
-    /**
-     * <p>The key of the security key.</p>
-     * @public
-     */
-    Key?: string | undefined;
-    /**
-     * <p>When the security key was created.</p>
-     * @public
-     */
-    CreationTime?: Date | undefined;
-}
-/**
- * @public
- */
-export interface ListSecurityKeysResponse {
-    /**
-     * <p>The security keys.</p>
-     * @public
-     */
-    SecurityKeys?: SecurityKey[] | undefined;
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListSecurityProfileApplicationsRequest {
-    /**
-     * <p>The identifier for the security profle.</p>
-     * @public
-     */
-    SecurityProfileId: string | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>The maximum number of results to return per page.</p>
+     * <p>The channels this queue supports. Valid Values: CHAT | TASK | EMAIL </p>
+     *          <important>
+     *             <p>VOICE is not supported. The information shown below is incorrect. We're working to correct it. </p>
+     *          </important>
      * @public
      */
-    MaxResults?: number | undefined;
+    Channel: Channel | undefined;
 }
 /**
  * @public
  */
-export interface ListSecurityProfileApplicationsResponse {
+export interface ListRoutingProfileManualAssignmentQueuesResponse {
     /**
-     * <p>A list of the third-party application's metadata.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    Applications?: Application[] | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>Information about the manual assignment queues associated with the routing profile.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    RoutingProfileManualAssignmentQueueConfigSummaryList?: RoutingProfileManualAssignmentQueueConfigSummary[] | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
@@ -7540,96 +7739,82 @@ export interface ListSecurityProfileApplicationsResponse {
 /**
  * @public
  */
-export interface ListSecurityProfileFlowModulesRequest {
+export interface ListRoutingProfileQueuesRequest {
     /**
-     * <p> The identifier for the security profile. </p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    SecurityProfileId: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p> The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the routing profile.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    RoutingProfileId: string | undefined;
     /**
-     * <p> The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results. </p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
     /**
-     * <p> The maximum number of results to return per page. The default MaxResult size is 100. </p>
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
     MaxResults?: number | undefined;
 }
 /**
+ * <p>Contains summary information about a routing profile queue.</p>
  * @public
  */
-export interface ListSecurityProfileFlowModulesResponse {
-    /**
-     * <p> A list of Flow Modules an AI Agent can invoke as a tool. </p>
-     * @public
-     */
-    AllowedFlowModules?: FlowModule[] | undefined;
-    /**
-     * <p> The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results. </p>
-     * @public
-     */
-    NextToken?: string | undefined;
+export interface RoutingProfileQueueConfigSummary {
     /**
-     * <p> The time the flow module was last modified. </p>
+     * <p>The identifier for the queue.</p>
      * @public
      */
-    LastModifiedTime?: Date | undefined;
+    QueueId: string | undefined;
     /**
-     * <p> The Region that flow module was last modified in. </p>
+     * <p>The Amazon Resource Name (ARN) of the queue.</p>
      * @public
      */
-    LastModifiedRegion?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListSecurityProfilePermissionsRequest {
+    QueueArn: string | undefined;
     /**
-     * <p>The identifier for the security profle.</p>
+     * <p>The name of the queue.</p>
      * @public
      */
-    SecurityProfileId: string | undefined;
+    QueueName: string | undefined;
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The order in which contacts are to be handled for the queue. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html">Queues: priority and
+     *     delay</a>.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Priority: number | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
+     * <p>The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For
+     *    more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html">Queues: priority and delay</a> in the
+     *      <i>Connect Customer Administrator Guide</i>.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    Delay: number | undefined;
     /**
-     * <p>The maximum number of results to return per page.</p>
+     * <p>The channels this queue supports.</p>
      * @public
      */
-    MaxResults?: number | undefined;
+    Channel: Channel | undefined;
 }
 /**
  * @public
  */
-export interface ListSecurityProfilePermissionsResponse {
+export interface ListRoutingProfileQueuesResponse {
     /**
-     * <p>The permissions granted to the security profile. For a complete list of valid permissions, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html">List of security profile
-     *     permissions</a>.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    Permissions?: string[] | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>Information about the routing profiles.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    RoutingProfileQueueConfigSummaryList?: RoutingProfileQueueConfigSummary[] | undefined;
     /**
      * <p>The timestamp when this resource was last modified.</p>
      * @public
@@ -7644,7 +7829,7 @@ export interface ListSecurityProfilePermissionsResponse {
 /**
  * @public
  */
-export interface ListSecurityProfilesRequest {
+export interface ListRoutingProfilesRequest {
     /**
      * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
@@ -7663,22 +7848,22 @@ export interface ListSecurityProfilesRequest {
     MaxResults?: number | undefined;
 }
 /**
- * <p>Contains information about a security profile.</p>
+ * <p>Contains summary information about a routing profile.</p>
  * @public
  */
-export interface SecurityProfileSummary {
+export interface RoutingProfileSummary {
     /**
-     * <p>The identifier of the security profile.</p>
+     * <p>The identifier of the routing profile.</p>
      * @public
      */
     Id?: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the security profile.</p>
+     * <p>The Amazon Resource Name (ARN) of the routing profile.</p>
      * @public
      */
     Arn?: string | undefined;
     /**
-     * <p>The name of the security profile.</p>
+     * <p>The name of the routing profile.</p>
      * @public
      */
     Name?: string | undefined;
@@ -7696,12 +7881,12 @@ export interface SecurityProfileSummary {
 /**
  * @public
  */
-export interface ListSecurityProfilesResponse {
+export interface ListRoutingProfilesResponse {
     /**
-     * <p>Information about the security profiles.</p>
+     * <p>Information about the routing profiles.</p>
      * @public
      */
-    SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
+    RoutingProfileSummaryList?: RoutingProfileSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
@@ -7711,148 +7896,172 @@ export interface ListSecurityProfilesResponse {
 /**
  * @public
  */
-export interface ListTagsForResourceRequest {
+export interface ListRulesRequest {
     /**
-     * <p>The Amazon Resource Name (ARN) of the resource. All Connect Customer resources (instances, queues, flows, routing profiles, etc) have
-     *    an ARN. To locate the ARN for an instance, for example, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">Find your Connect Customer instance ID/ARN</a>. </p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    resourceArn: string | undefined;
-}
-/**
- * @public
- */
-export interface ListTagsForResourceResponse {
+    InstanceId: string | undefined;
     /**
-     * <p>Information about the tags.</p>
+     * <p>The publish status of the rule.</p>
      * @public
      */
-    tags?: Record<string, string> | undefined;
-}
-/**
- * @public
- */
-export interface ListTaskTemplatesRequest {
+    PublishStatus?: RulePublishStatus | undefined;
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The name of the event source.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    EventSourceName?: EventSourceName | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
-     *          <important>
-     *             <p>It is not expected that you set this because the value returned in the previous response is always null.</p>
-     *          </important>
      * @public
      */
     NextToken?: string | undefined;
+}
+/**
+ * <p>A list of <code>ActionTypes</code> associated with a rule. </p>
+ * @public
+ */
+export interface RuleSummary {
     /**
-     * <p>The maximum number of results to return per page.</p>
-     *          <important>
-     *             <p>It is not expected that you set this.</p>
-     *          </important>
+     * <p>The name of the rule.</p>
      * @public
      */
-    MaxResults?: number | undefined;
+    Name: string | undefined;
     /**
-     * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
-     * Tasks can only be created from <code>ACTIVE</code> templates.
-     * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
+     * <p>A unique identifier for the rule.</p>
      * @public
      */
-    Status?: TaskTemplateStatus | undefined;
+    RuleId: string | undefined;
     /**
-     * <p>The name of the task template.</p>
+     * <p>The Amazon Resource Name (ARN) of the rule.</p>
      * @public
      */
-    Name?: string | undefined;
-}
-/**
- * <p>Contains summary information about the task template.</p>
- * @public
- */
-export interface TaskTemplateMetadata {
+    RuleArn: string | undefined;
     /**
-     * <p>A unique identifier for the task template.</p>
+     * <p>The name of the event source.</p>
      * @public
      */
-    Id?: string | undefined;
+    EventSourceName: EventSourceName | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the task template.</p>
+     * <p>The publish status of the rule.</p>
      * @public
      */
-    Arn?: string | undefined;
+    PublishStatus: RulePublishStatus | undefined;
     /**
-     * <p>The name of the task template.</p>
+     * <p>The list of capability tiers associated with the rule. Used for categorizing rules by capability (for example,
+     *     <code>GenerativeAI</code>).</p>
      * @public
      */
-    Name?: string | undefined;
+    RuleCapabilityTiers?: RuleCapabilityTier[] | undefined;
     /**
-     * <p>The description of the task template.</p>
+     * <p>A list of ActionTypes associated with a rule. </p>
      * @public
      */
-    Description?: string | undefined;
+    ActionSummaries: ActionSummary[] | undefined;
     /**
-     * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
-     * Tasks can only be created from <code>ACTIVE</code> templates.
-     * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
+     * <p>The timestamp for when the rule was created. </p>
      * @public
      */
-    Status?: TaskTemplateStatus | undefined;
+    CreatedTime: Date | undefined;
     /**
-     * <p>The timestamp when the task template was last modified.</p>
+     * <p>The timestamp for when the rule was last updated.</p>
      * @public
      */
-    LastModifiedTime?: Date | undefined;
+    LastUpdatedTime: Date | undefined;
+}
+/**
+ * @public
+ */
+export interface ListRulesResponse {
     /**
-     * <p>The timestamp when the task template was created.</p>
+     * <p>Summary information about a rule.</p>
      * @public
      */
-    CreatedTime?: Date | undefined;
+    RuleSummaryList: RuleSummary[] | undefined;
+    /**
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListTaskTemplatesResponse {
+export interface ListSecurityKeysRequest {
     /**
-     * <p>Provides details about a list of task templates belonging to an instance.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    TaskTemplates?: TaskTemplateMetadata[] | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     *          <important>
-     *             <p>This is always returned as a null in the response.</p>
-     *          </important>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
 }
 /**
+ * <p>Configuration information of the security key.</p>
  * @public
  */
-export interface ListTestCaseExecutionRecordsRequest {
+export interface SecurityKey {
     /**
-     * <p>The identifier of the Amazon Connect instance.</p>
+     * <p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    AssociationId?: string | undefined;
+    /**
+     * <p>The key of the security key.</p>
+     * @public
+     */
+    Key?: string | undefined;
+    /**
+     * <p>When the security key was created.</p>
+     * @public
+     */
+    CreationTime?: Date | undefined;
+}
+/**
+ * @public
+ */
+export interface ListSecurityKeysResponse {
+    /**
+     * <p>The security keys.</p>
+     * @public
+     */
+    SecurityKeys?: SecurityKey[] | undefined;
     /**
-     * <p>The identifier of the test case.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    TestCaseId: string | undefined;
+    NextToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ListSecurityProfileApplicationsRequest {
     /**
-     * <p>The identifier of the test case execution.</p>
+     * <p>The identifier for the security profle.</p>
      * @public
      */
-    TestCaseExecutionId: string | undefined;
+    SecurityProfileId: string | undefined;
     /**
-     * <p>Filter execution records by status.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Status?: TestCaseExecutionStatus | undefined;
+    InstanceId: string | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
@@ -7866,80 +8075,96 @@ export interface ListTestCaseExecutionRecordsRequest {
     MaxResults?: number | undefined;
 }
 /**
- * <p>Contains information about a test case execution record.</p>
  * @public
  */
-export interface ExecutionRecord {
+export interface ListSecurityProfileApplicationsResponse {
     /**
-     * <p>The identifier of the execution record.</p>
+     * <p>A list of the third-party application's metadata.</p>
      * @public
      */
-    ObservationId?: string | undefined;
+    Applications?: Application[] | undefined;
     /**
-     * <p>The status of the action execution.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    Status?: ExecutionRecordStatus | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The timestamp when the action was executed.</p>
+     * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    Timestamp?: Date | undefined;
+    LastModifiedTime?: Date | undefined;
     /**
-     * <p>The details of the executed record.</p>
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    Record?: string | undefined;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListTestCaseExecutionRecordsResponse {
+export interface ListSecurityProfileFlowModulesRequest {
     /**
-     * <p>An array of test case execution record objects.</p>
+     * <p> The identifier for the security profile. </p>
      * @public
      */
-    ExecutionRecords?: ExecutionRecord[] | undefined;
+    SecurityProfileId: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p> The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p> The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results. </p>
      * @public
      */
     NextToken?: string | undefined;
+    /**
+     * <p> The maximum number of results to return per page. The default MaxResult size is 100. </p>
+     * @public
+     */
+    MaxResults?: number | undefined;
 }
 /**
  * @public
  */
-export interface ListTestCaseExecutionsRequest {
+export interface ListSecurityProfileFlowModulesResponse {
     /**
-     * <p>The identifier of the Amazon Connect instance.</p>
+     * <p> A list of Flow Modules an AI Agent can invoke as a tool. </p>
      * @public
      */
-    InstanceId: string | undefined;
+    AllowedFlowModules?: FlowModule[] | undefined;
     /**
-     * <p>Filter executions by test case identifier.</p>
+     * <p> The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results. </p>
      * @public
      */
-    TestCaseId?: string | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>Filter executions by test case name.</p>
+     * <p> The time the flow module was last modified. </p>
      * @public
      */
-    TestCaseName?: string | undefined;
+    LastModifiedTime?: Date | undefined;
     /**
-     * <p>Filter executions that started after this time.</p>
+     * <p> The Region that flow module was last modified in. </p>
      * @public
      */
-    StartTime?: number | undefined;
+    LastModifiedRegion?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ListSecurityProfilePermissionsRequest {
     /**
-     * <p>Filter executions that started before this time.</p>
+     * <p>The identifier for the security profle.</p>
      * @public
      */
-    EndTime?: number | undefined;
+    SecurityProfileId: string | undefined;
     /**
-     * <p>Filter executions by status.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Status?: TestCaseExecutionStatus | undefined;
+    InstanceId: string | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
@@ -7953,62 +8178,37 @@ export interface ListTestCaseExecutionsRequest {
     MaxResults?: number | undefined;
 }
 /**
- * <p>Contains information about a test case execution.</p>
  * @public
  */
-export interface TestCaseExecution {
-    /**
-     * <p>The timestamp when the test case execution started.</p>
-     * @public
-     */
-    StartTime?: Date | undefined;
-    /**
-     * <p>The timestamp when the test case execution ended.</p>
-     * @public
-     */
-    EndTime?: Date | undefined;
-    /**
-     * <p>The identifier of the test case execution.</p>
-     * @public
-     */
-    TestCaseExecutionId?: string | undefined;
-    /**
-     * <p>The identifier of the test case.</p>
-     * @public
-     */
-    TestCaseId?: string | undefined;
+export interface ListSecurityProfilePermissionsResponse {
     /**
-     * <p>The status of the test case execution.</p>
+     * <p>The permissions granted to the security profile. For a complete list of valid permissions, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-list.html">List of security profile
+     *     permissions</a>.</p>
      * @public
      */
-    TestCaseExecutionStatus?: TestCaseExecutionStatus | undefined;
+    Permissions?: string[] | undefined;
     /**
-     * <p>The tags used to organize, track, or control access for this resource.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    Tags?: Record<string, string> | undefined;
-}
-/**
- * @public
- */
-export interface ListTestCaseExecutionsResponse {
+    NextToken?: string | undefined;
     /**
-     * <p>An array of test case execution summary objects.</p>
+     * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
-    TestCaseExecutions?: TestCaseExecution[] | undefined;
+    LastModifiedTime?: Date | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListTestCasesRequest {
+export interface ListSecurityProfilesRequest {
     /**
-     * <p>The identifier of the Amazon Connect instance.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
@@ -8019,43 +8219,38 @@ export interface ListTestCasesRequest {
      */
     NextToken?: string | undefined;
     /**
-     * <p>The maximum number of results to return per page.</p>
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
     MaxResults?: number | undefined;
 }
 /**
- * <p>Contains summary information about a test case.</p>
+ * <p>Contains information about a security profile.</p>
  * @public
  */
-export interface TestCaseSummary {
+export interface SecurityProfileSummary {
     /**
-     * <p>The identifier of the test case.</p>
+     * <p>The identifier of the security profile.</p>
      * @public
      */
     Id?: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the test case.</p>
+     * <p>The Amazon Resource Name (ARN) of the security profile.</p>
      * @public
      */
     Arn?: string | undefined;
     /**
-     * <p>The name of the test case.</p>
+     * <p>The name of the security profile.</p>
      * @public
      */
     Name?: string | undefined;
     /**
-     * <p>The status of the test case.</p>
-     * @public
-     */
-    Status?: TestCaseStatus | undefined;
-    /**
-     * <p>The time at which the test case was last modified.</p>
+     * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
     LastModifiedTime?: Date | undefined;
     /**
-     * <p>The region in which the test case was last modified.</p>
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
     LastModifiedRegion?: string | undefined;
@@ -8063,12 +8258,12 @@ export interface TestCaseSummary {
 /**
  * @public
  */
-export interface ListTestCasesResponse {
+export interface ListSecurityProfilesResponse {
     /**
-     * <p>Information about the tests.</p>
+     * <p>Information about the security profiles.</p>
      * @public
      */
-    TestCaseSummaryList?: TestCaseSummary[] | undefined;
+    SecurityProfileSummaryList?: SecurityProfileSummary[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
@@ -8078,176 +8273,148 @@ export interface ListTestCasesResponse {
 /**
  * @public
  */
-export interface ListTrafficDistributionGroupsRequest {
-    /**
-     * <p>The maximum number of results to return per page.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
+export interface ListTagsForResourceRequest {
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The Amazon Resource Name (ARN) of the resource. All Connect Customer resources (instances, queues, flows, routing profiles, etc) have
+     *    an ARN. To locate the ARN for an instance, for example, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">Find your Connect Customer instance ID/ARN</a>. </p>
      * @public
      */
-    InstanceId?: string | undefined;
+    resourceArn: string | undefined;
 }
 /**
- * <p>Information about traffic distribution groups.</p>
  * @public
  */
-export interface TrafficDistributionGroupSummary {
+export interface ListTagsForResourceResponse {
     /**
-     * <p>The identifier of the traffic distribution group.
-     * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
-     * The ARN must be provided if the call is from the replicated Region.</p>
+     * <p>Information about the tags.</p>
      * @public
      */
-    Id?: string | undefined;
+    tags?: Record<string, string> | undefined;
+}
+/**
+ * @public
+ */
+export interface ListTaskTemplatesRequest {
     /**
-     * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Arn?: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The name of the traffic distribution group.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     *          <important>
+     *             <p>It is not expected that you set this because the value returned in the previous response is always null.</p>
+     *          </important>
      * @public
      */
-    Name?: string | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
+     * <p>The maximum number of results to return per page.</p>
+     *          <important>
+     *             <p>It is not expected that you set this.</p>
+     *          </important>
      * @public
      */
-    InstanceArn?: string | undefined;
+    MaxResults?: number | undefined;
     /**
-     * <p>The status of the traffic distribution group. </p>
-     *          <ul>
-     *             <li>
-     *                <p>
-     *                   <code>CREATION_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a>
-     *      operation is still in progress and has not yet completed.</p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>ACTIVE</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a>
-     *      operation has succeeded.</p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>CREATION_FAILED</code> indicates that the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a>
-     *      operation has failed.</p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>PENDING_DELETION</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a>
-     *      operation is still in progress and has not yet completed.</p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>DELETION_FAILED</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a>
-     *      operation has failed.</p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>UPDATE_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateTrafficDistributionGroup.html">UpdateTrafficDistributionGroup</a>
-     *      operation is still in progress and has not yet completed.</p>
-     *             </li>
-     *          </ul>
+     * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
+     * Tasks can only be created from <code>ACTIVE</code> templates.
+     * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
      * @public
      */
-    Status?: TrafficDistributionGroupStatus | undefined;
+    Status?: TaskTemplateStatus | undefined;
     /**
-     * <p>Whether this is the default traffic distribution group created during instance
-     *    replication. The default traffic distribution group cannot be deleted by the
-     *    <code>DeleteTrafficDistributionGroup</code> API. The default traffic distribution group is deleted as
-     *    part of the process for deleting a replica.</p>
+     * <p>The name of the task template.</p>
      * @public
      */
-    IsDefault?: boolean | undefined;
+    Name?: string | undefined;
 }
 /**
+ * <p>Contains summary information about the task template.</p>
  * @public
  */
-export interface ListTrafficDistributionGroupsResponse {
+export interface TaskTemplateMetadata {
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>A unique identifier for the task template.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    Id?: string | undefined;
     /**
-     * <p>A list of traffic distribution groups.</p>
+     * <p>The Amazon Resource Name (ARN) of the task template.</p>
      * @public
      */
-    TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[] | undefined;
-}
-/**
- * @public
- */
-export interface ListTrafficDistributionGroupUsersRequest {
+    Arn?: string | undefined;
     /**
-     * <p>The identifier of the traffic distribution group.
-     * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
-     * The ARN must be provided if the call is from the replicated Region.</p>
+     * <p>The name of the task template.</p>
      * @public
      */
-    TrafficDistributionGroupId: string | undefined;
+    Name?: string | undefined;
     /**
-     * <p>The maximum number of results to return per page.</p>
+     * <p>The description of the task template.</p>
      * @public
      */
-    MaxResults?: number | undefined;
+    Description?: string | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
+     * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
+     * Tasks can only be created from <code>ACTIVE</code> templates.
+     * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
      * @public
      */
-    NextToken?: string | undefined;
-}
-/**
- * <p>Summary information about a traffic distribution group user.</p>
- * @public
- */
-export interface TrafficDistributionGroupUserSummary {
+    Status?: TaskTemplateStatus | undefined;
     /**
-     * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
+     * <p>The timestamp when the task template was last modified.</p>
      * @public
      */
-    UserId?: string | undefined;
+    LastModifiedTime?: Date | undefined;
+    /**
+     * <p>The timestamp when the task template was created.</p>
+     * @public
+     */
+    CreatedTime?: Date | undefined;
 }
 /**
  * @public
  */
-export interface ListTrafficDistributionGroupUsersResponse {
+export interface ListTaskTemplatesResponse {
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>Provides details about a list of task templates belonging to an instance.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    TaskTemplates?: TaskTemplateMetadata[] | undefined;
     /**
-     * <p>A list of traffic distribution group users.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     *          <important>
+     *             <p>This is always returned as a null in the response.</p>
+     *          </important>
      * @public
      */
-    TrafficDistributionGroupUserSummaryList?: TrafficDistributionGroupUserSummary[] | undefined;
+    NextToken?: string | undefined;
 }
 /**
- * <p>Provides summary information about the use cases for the specified integration association.</p>
  * @public
  */
-export interface ListUseCasesRequest {
+export interface ListTestCaseExecutionRecordsRequest {
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p>The identifier for the integration association.</p>
+     * <p>The identifier of the test case.</p>
      * @public
      */
-    IntegrationAssociationId: string | undefined;
+    TestCaseId: string | undefined;
+    /**
+     * <p>The identifier of the test case execution.</p>
+     * @public
+     */
+    TestCaseExecutionId: string | undefined;
+    /**
+     * <p>Filter execution records by status.</p>
+     * @public
+     */
+    Status?: TestCaseExecutionStatus | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
@@ -8261,38 +8428,40 @@ export interface ListUseCasesRequest {
     MaxResults?: number | undefined;
 }
 /**
- * <p>Contains the
- *    use
- *    case.</p>
+ * <p>Contains information about a test case execution record.</p>
  * @public
  */
-export interface UseCase {
+export interface ExecutionRecord {
     /**
-     * <p>The identifier for the use case.</p>
+     * <p>The identifier of the execution record.</p>
      * @public
      */
-    UseCaseId?: string | undefined;
+    ObservationId?: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) for the use case.</p>
+     * <p>The status of the action execution.</p>
      * @public
      */
-    UseCaseArn?: string | undefined;
+    Status?: ExecutionRecordStatus | undefined;
     /**
-     * <p>The type of use case to associate to the integration association. Each integration association can have only one
-     *    of each use case type.</p>
+     * <p>The timestamp when the action was executed.</p>
      * @public
      */
-    UseCaseType?: UseCaseType | undefined;
+    Timestamp?: Date | undefined;
+    /**
+     * <p>The details of the executed record.</p>
+     * @public
+     */
+    Record?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListUseCasesResponse {
+export interface ListTestCaseExecutionRecordsResponse {
     /**
-     * <p>The use cases.</p>
+     * <p>An array of test case execution record objects.</p>
      * @public
      */
-    UseCaseSummaryList?: UseCase[] | undefined;
+    ExecutionRecords?: ExecutionRecord[] | undefined;
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
@@ -8302,191 +8471,181 @@ export interface ListUseCasesResponse {
 /**
  * @public
  */
-export interface ListUserHierarchyGroupsRequest {
+export interface ListTestCaseExecutionsRequest {
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
+     * <p>Filter executions by test case identifier.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    TestCaseId?: string | undefined;
     /**
-     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
+     * <p>Filter executions by test case name.</p>
      * @public
      */
-    MaxResults?: number | undefined;
-}
-/**
- * @public
- */
-export interface ListUserHierarchyGroupsResponse {
+    TestCaseName?: string | undefined;
     /**
-     * <p>Information about the hierarchy groups.</p>
+     * <p>Filter executions that started after this time.</p>
      * @public
      */
-    UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
+    StartTime?: number | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>Filter executions that started before this time.</p>
      * @public
      */
-    NextToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListUserNotificationsRequest {
+    EndTime?: number | undefined;
     /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>Filter executions by status.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Status?: TestCaseExecutionStatus | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response to retrieve the next page of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
     /**
-     * <p>The maximum number of results to return per page. Valid range is 1-1000.</p>
+     * <p>The maximum number of results to return per page.</p>
      * @public
      */
     MaxResults?: number | undefined;
-    /**
-     * <p>The identifier of the user.</p>
-     * @public
-     */
-    UserId: string | undefined;
 }
 /**
- * <p>Summary information about a notification for a specific user, including the user's read status.</p>
+ * <p>Contains information about a test case execution.</p>
  * @public
  */
-export interface UserNotificationSummary {
-    /**
-     * <p>The unique identifier for the notification.</p>
-     * @public
-     */
-    NotificationId?: string | undefined;
+export interface TestCaseExecution {
     /**
-     * <p>The status of the notification for this user. Valid values are READ, UNREAD, and HIDDEN.</p>
+     * <p>The timestamp when the test case execution started.</p>
      * @public
      */
-    NotificationStatus?: NotificationStatus | undefined;
+    StartTime?: Date | undefined;
     /**
-     * <p>The identifier of the Amazon Connect instance.</p>
+     * <p>The timestamp when the test case execution ended.</p>
      * @public
      */
-    InstanceId?: string | undefined;
+    EndTime?: Date | undefined;
     /**
-     * <p>The identifier of the recipient user.</p>
+     * <p>The identifier of the test case execution.</p>
      * @public
      */
-    RecipientId?: string | undefined;
+    TestCaseExecutionId?: string | undefined;
     /**
-     * <p>The localized content of the notification.</p>
+     * <p>The identifier of the test case.</p>
      * @public
      */
-    Content?: Partial<Record<LocaleCode, string>> | undefined;
+    TestCaseId?: string | undefined;
     /**
-     * <p>The priority level of the notification.</p>
+     * <p>The status of the test case execution.</p>
      * @public
      */
-    Priority?: NotificationPriority | undefined;
+    TestCaseExecutionStatus?: TestCaseExecutionStatus | undefined;
     /**
-     * <p>The source that created the notification. Valid values are CUSTOMER, RULES, and SYSTEM.</p>
+     * <p>The tags used to organize, track, or control access for this resource.</p>
      * @public
      */
-    Source?: NotificationSource | undefined;
+    Tags?: Record<string, string> | undefined;
+}
+/**
+ * @public
+ */
+export interface ListTestCaseExecutionsResponse {
     /**
-     * <p>The timestamp when the notification was created.</p>
+     * <p>An array of test case execution summary objects.</p>
      * @public
      */
-    CreatedAt?: Date | undefined;
+    TestCaseExecutions?: TestCaseExecution[] | undefined;
     /**
-     * <p>The timestamp when the notification expires.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    ExpiresAt?: Date | undefined;
+    NextToken?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListUserNotificationsResponse {
+export interface ListTestCasesRequest {
     /**
-     * <p>A list of notifications sent to the specified user.</p>
+     * <p>The identifier of the Amazon Connect instance.</p>
      * @public
      */
-    UserNotifications?: UserNotificationSummary[] | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The token for the next set of results. If present, there are more results available.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
 }
 /**
+ * <p>Contains summary information about a test case.</p>
  * @public
  */
-export interface ListUserProficienciesRequest {
+export interface TestCaseSummary {
     /**
-     * <p>The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the
-     *    instance.</p>
+     * <p>The identifier of the test case.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Id?: string | undefined;
     /**
-     * <p>The identifier of the user account.</p>
+     * <p>The Amazon Resource Name (ARN) of the test case.</p>
      * @public
      */
-    UserId: string | undefined;
+    Arn?: string | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The name of the test case.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    Name?: string | undefined;
     /**
-     * <p>The maximum number of results to return per page.</p>
+     * <p>The status of the test case.</p>
      * @public
      */
-    MaxResults?: number | undefined;
-}
-/**
- * @public
- */
-export interface ListUserProficienciesResponse {
+    Status?: TestCaseStatus | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The time at which the test case was last modified.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    LastModifiedTime?: Date | undefined;
     /**
-     * <p>Information about the user proficiencies.</p>
+     * <p>The region in which the test case was last modified.</p>
      * @public
      */
-    UserProficiencyList?: UserProficiency[] | undefined;
+    LastModifiedRegion?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ListTestCasesResponse {
     /**
-     * <p>The last time that the user's proficiencies are were modified.</p>
+     * <p>Information about the tests.</p>
      * @public
      */
-    LastModifiedTime?: Date | undefined;
+    TestCaseSummaryList?: TestCaseSummary[] | undefined;
     /**
-     * <p>The region in which a user's proficiencies were last modified.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    LastModifiedRegion?: string | undefined;
+    NextToken?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListUsersRequest {
+export interface ListTrafficDistributionGroupsRequest {
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    MaxResults?: number | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous
      * response in the next request to retrieve the next set of results.</p>
@@ -8494,155 +8653,226 @@ export interface ListUsersRequest {
      */
     NextToken?: string | undefined;
     /**
-     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    MaxResults?: number | undefined;
+    InstanceId?: string | undefined;
 }
 /**
- * <p>Contains summary information about a user.</p>
+ * <p>Information about traffic distribution groups.</p>
  * @public
  */
-export interface UserSummary {
+export interface TrafficDistributionGroupSummary {
     /**
-     * <p>The identifier of the user account.</p>
+     * <p>The identifier of the traffic distribution group.
+     * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
+     * The ARN must be provided if the call is from the replicated Region.</p>
      * @public
      */
     Id?: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the user account.</p>
+     * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      * @public
      */
     Arn?: string | undefined;
     /**
-     * <p>The Connect Customer user name of the user account.</p>
+     * <p>The name of the traffic distribution group.</p>
      * @public
      */
-    Username?: string | undefined;
+    Name?: string | undefined;
     /**
-     * <p>The timestamp when this resource was last modified.</p>
+     * <p>The Amazon Resource Name (ARN) of the traffic distribution group.</p>
      * @public
      */
-    LastModifiedTime?: Date | undefined;
+    InstanceArn?: string | undefined;
     /**
-     * <p>The Amazon Web Services Region where this resource was last modified.</p>
+     * <p>The status of the traffic distribution group. </p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>CREATION_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a>
+     *      operation is still in progress and has not yet completed.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>ACTIVE</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a>
+     *      operation has succeeded.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>CREATION_FAILED</code> indicates that the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateTrafficDistributionGroup.html">CreateTrafficDistributionGroup</a>
+     *      operation has failed.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>PENDING_DELETION</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a>
+     *      operation is still in progress and has not yet completed.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>DELETION_FAILED</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_DeleteTrafficDistributionGroup.html">DeleteTrafficDistributionGroup</a>
+     *      operation has failed.</p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>UPDATE_IN_PROGRESS</code> means the previous <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_UpdateTrafficDistributionGroup.html">UpdateTrafficDistributionGroup</a>
+     *      operation is still in progress and has not yet completed.</p>
+     *             </li>
+     *          </ul>
      * @public
      */
-    LastModifiedRegion?: string | undefined;
+    Status?: TrafficDistributionGroupStatus | undefined;
+    /**
+     * <p>Whether this is the default traffic distribution group created during instance
+     *    replication. The default traffic distribution group cannot be deleted by the
+     *    <code>DeleteTrafficDistributionGroup</code> API. The default traffic distribution group is deleted as
+     *    part of the process for deleting a replica.</p>
+     * @public
+     */
+    IsDefault?: boolean | undefined;
 }
 /**
  * @public
  */
-export interface ListUsersResponse {
+export interface ListTrafficDistributionGroupsResponse {
     /**
-     * <p>Information about the users.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    UserSummaryList?: UserSummary[] | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>A list of traffic distribution groups.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    TrafficDistributionGroupSummaryList?: TrafficDistributionGroupSummary[] | undefined;
 }
 /**
  * @public
  */
-export interface ListViewsRequest {
+export interface ListTrafficDistributionGroupUsersRequest {
     /**
-     * <p>The identifier of the Connect Customer instance. You can find the instanceId in the ARN of the
-     *    instance.</p>
+     * <p>The identifier of the traffic distribution group.
+     * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
+     * The ARN must be provided if the call is from the replicated Region.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    TrafficDistributionGroupId: string | undefined;
     /**
-     * <p>The type of the view.</p>
+     * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    Type?: ViewType | undefined;
+    MaxResults?: number | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
+}
+/**
+ * <p>Summary information about a traffic distribution group user.</p>
+ * @public
+ */
+export interface TrafficDistributionGroupUserSummary {
     /**
-     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
+     * <p>The identifier for the user. This can be the ID or the ARN of the user.</p>
      * @public
      */
-    MaxResults?: number | undefined;
+    UserId?: string | undefined;
 }
 /**
- * <p>A summary of a view's metadata.</p>
  * @public
  */
-export interface ViewSummary {
+export interface ListTrafficDistributionGroupUsersResponse {
     /**
-     * <p>The identifier of the view.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    Id?: string | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the view.</p>
+     * <p>A list of traffic distribution group users.</p>
      * @public
      */
-    Arn?: string | undefined;
+    TrafficDistributionGroupUserSummaryList?: TrafficDistributionGroupUserSummary[] | undefined;
+}
+/**
+ * <p>Provides summary information about the use cases for the specified integration association.</p>
+ * @public
+ */
+export interface ListUseCasesRequest {
     /**
-     * <p>The name of the view.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Name?: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The type of the view.</p>
+     * <p>The identifier for the integration association.</p>
      * @public
      */
-    Type?: ViewType | undefined;
+    IntegrationAssociationId: string | undefined;
     /**
-     * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The <code>PUBLISHED</code>
-     *    status will initiate validation on the content.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    Status?: ViewStatus | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The description of the view.</p>
+     * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    Description?: string | undefined;
+    MaxResults?: number | undefined;
 }
 /**
+ * <p>Contains the
+ *    use
+ *    case.</p>
  * @public
  */
-export interface ListViewsResponse {
+export interface UseCase {
     /**
-     * <p>A list of view summaries.</p>
+     * <p>The identifier for the use case.</p>
      * @public
      */
-    ViewsSummaryList?: ViewSummary[] | undefined;
+    UseCaseId?: string | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The Amazon Resource Name (ARN) for the use case.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    UseCaseArn?: string | undefined;
+    /**
+     * <p>The type of use case to associate to the integration association. Each integration association can have only one
+     *    of each use case type.</p>
+     * @public
+     */
+    UseCaseType?: UseCaseType | undefined;
 }
 /**
  * @public
  */
-export interface ListViewVersionsRequest {
+export interface ListUseCasesResponse {
     /**
-     * <p>The identifier of the Connect Customer instance. You can find the instanceId in the ARN of the
-     *    instance.</p>
+     * <p>The use cases.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    UseCaseSummaryList?: UseCase[] | undefined;
     /**
-     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    ViewId: string | undefined;
+    NextToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ListUserHierarchyGroupsRequest {
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
@@ -8653,120 +8883,126 @@ export interface ListViewVersionsRequest {
     MaxResults?: number | undefined;
 }
 /**
- * <p>A summary of a view version's metadata.</p>
  * @public
  */
-export interface ViewVersionSummary {
-    /**
-     * <p>The identifier of the view version.</p>
-     * @public
-     */
-    Id?: string | undefined;
+export interface ListUserHierarchyGroupsResponse {
     /**
-     * <p>The Amazon Resource Name (ARN) of the view version.</p>
+     * <p>Information about the hierarchy groups.</p>
      * @public
      */
-    Arn?: string | undefined;
+    UserHierarchyGroupSummaryList?: HierarchyGroupSummary[] | undefined;
     /**
-     * <p>The description of the view version.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    Description?: string | undefined;
+    NextToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ListUserNotificationsRequest {
     /**
-     * <p>The name of the view version.</p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    Name?: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The type of the view version.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response to retrieve the next page of results.</p>
      * @public
      */
-    Type?: ViewType | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The sequentially incremented version of the view version.</p>
+     * <p>The maximum number of results to return per page. Valid range is 1-1000.</p>
      * @public
      */
-    Version?: number | undefined;
+    MaxResults?: number | undefined;
     /**
-     * <p>The description of the view version.</p>
+     * <p>The identifier of the user.</p>
      * @public
      */
-    VersionDescription?: string | undefined;
+    UserId: string | undefined;
 }
 /**
+ * <p>Summary information about a notification for a specific user, including the user's read status.</p>
  * @public
  */
-export interface ListViewVersionsResponse {
+export interface UserNotificationSummary {
     /**
-     * <p>A list of view version summaries.</p>
+     * <p>The unique identifier for the notification.</p>
      * @public
      */
-    ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
+    NotificationId?: string | undefined;
+    /**
+     * <p>The status of the notification for this user. Valid values are READ, UNREAD, and HIDDEN.</p>
+     * @public
+     */
+    NotificationStatus?: NotificationStatus | undefined;
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId?: string | undefined;
+    /**
+     * <p>The identifier of the recipient user.</p>
+     * @public
+     */
+    RecipientId?: string | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The localized content of the notification.</p>
      * @public
      */
-    NextToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListWorkspaceMediaRequest {
+    Content?: Partial<Record<LocaleCode, string>> | undefined;
     /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
-     *    the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The priority level of the notification.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Priority?: NotificationPriority | undefined;
     /**
-     * <p>The identifier of the workspace.</p>
+     * <p>The source that created the notification. Valid values are CUSTOMER, RULES, and SYSTEM.</p>
      * @public
      */
-    WorkspaceId: string | undefined;
-}
-/**
- * <p>Contains information about a media asset used in a workspace.</p>
- * @public
- */
-export interface MediaItem {
+    Source?: NotificationSource | undefined;
     /**
-     * <p>The type of media. Valid values are: <code>IMAGE_LOGO_FAVICON</code> and
-     *    <code>IMAGE_LOGO_HORIZONTAL</code>.</p>
+     * <p>The timestamp when the notification was created.</p>
      * @public
      */
-    Type?: MediaType | undefined;
+    CreatedAt?: Date | undefined;
     /**
-     * <p>The source URL or data for the media asset.</p>
+     * <p>The timestamp when the notification expires.</p>
      * @public
      */
-    Source?: string | undefined;
+    ExpiresAt?: Date | undefined;
 }
 /**
  * @public
  */
-export interface ListWorkspaceMediaResponse {
+export interface ListUserNotificationsResponse {
     /**
-     * <p>A list of media assets for the workspace.</p>
+     * <p>A list of notifications sent to the specified user.</p>
      * @public
      */
-    Media?: MediaItem[] | undefined;
+    UserNotifications?: UserNotificationSummary[] | undefined;
+    /**
+     * <p>The token for the next set of results. If present, there are more results available.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListWorkspacePagesRequest {
+export interface ListUserProficienciesRequest {
     /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
-     *    the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the
+     *    instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p>The identifier of the workspace.</p>
+     * <p>The identifier of the user account.</p>
      * @public
      */
-    WorkspaceId: string | undefined;
+    UserId: string | undefined;
     /**
      * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
      *    retrieve the next set of results.</p>
@@ -8780,95 +9016,78 @@ export interface ListWorkspacePagesRequest {
     MaxResults?: number | undefined;
 }
 /**
- * <p>Contains information about a page configuration in a workspace, including the view assigned to the page.</p>
  * @public
  */
-export interface WorkspacePage {
-    /**
-     * <p>The Amazon Resource Name (ARN) of the view associated with this page.</p>
-     * @public
-     */
-    ResourceArn?: string | undefined;
-    /**
-     * <p>The page identifier. System pages include <code>HOME</code> and <code>AGENT_EXPERIENCE</code>.</p>
-     * @public
-     */
-    Page?: string | undefined;
+export interface ListUserProficienciesResponse {
     /**
-     * <p>The URL-friendly identifier for the page.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    Slug?: string | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>A JSON string containing input parameters passed to the view when the page is rendered.</p>
+     * <p>Information about the user proficiencies.</p>
      * @public
      */
-    InputData?: string | undefined;
-}
-/**
- * @public
- */
-export interface ListWorkspacePagesResponse {
+    UserProficiencyList?: UserProficiency[] | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The last time that the user's proficiencies are were modified.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    LastModifiedTime?: Date | undefined;
     /**
-     * <p>A list of page configurations in the workspace.</p>
+     * <p>The region in which a user's proficiencies were last modified.</p>
      * @public
      */
-    WorkspacePageList: WorkspacePage[] | undefined;
+    LastModifiedRegion?: string | undefined;
 }
 /**
  * @public
  */
-export interface ListWorkspacesRequest {
+export interface ListUsersRequest {
     /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
-     *    the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
-     *    retrieve the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
     /**
-     * <p>The maximum number of results to return per page.</p>
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
     MaxResults?: number | undefined;
 }
 /**
- * <p>Contains summary information about a workspace.</p>
+ * <p>Contains summary information about a user.</p>
  * @public
  */
-export interface WorkspaceSummary {
+export interface UserSummary {
     /**
-     * <p>The unique identifier of the workspace.</p>
+     * <p>The identifier of the user account.</p>
      * @public
      */
     Id?: string | undefined;
     /**
-     * <p>The name of the workspace.</p>
+     * <p>The Amazon Resource Name (ARN) of the user account.</p>
      * @public
      */
-    Name?: string | undefined;
+    Arn?: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the workspace.</p>
+     * <p>The Connect Customer user name of the user account.</p>
      * @public
      */
-    Arn?: string | undefined;
+    Username?: string | undefined;
     /**
-     * <p>The timestamp when the workspace was last modified.</p>
+     * <p>The timestamp when this resource was last modified.</p>
      * @public
      */
     LastModifiedTime?: Date | undefined;
     /**
-     * <p>The Amazon Web Services Region where the workspace was last modified.</p>
+     * <p>The Amazon Web Services Region where this resource was last modified.</p>
      * @public
      */
     LastModifiedRegion?: string | undefined;
@@ -8876,22 +9095,22 @@ export interface WorkspaceSummary {
 /**
  * @public
  */
-export interface ListWorkspacesResponse {
+export interface ListUsersResponse {
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>Information about the users.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    UserSummaryList?: UserSummary[] | undefined;
     /**
-     * <p>A summary list of workspaces.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    WorkspaceSummaryList: WorkspaceSummary[] | undefined;
+    NextToken?: string | undefined;
 }
 /**
  * @public
  */
-export interface MonitorContactRequest {
+export interface ListViewsRequest {
     /**
      * <p>The identifier of the Connect Customer instance. You can find the instanceId in the ARN of the
      *    instance.</p>
@@ -8899,840 +9118,751 @@ export interface MonitorContactRequest {
      */
     InstanceId: string | undefined;
     /**
-     * <p>The identifier of the contact.</p>
-     * @public
-     */
-    ContactId: string | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
+     * <p>The type of the view.</p>
      * @public
      */
-    UserId: string | undefined;
+    Type?: ViewType | undefined;
     /**
-     * <p>Specify which monitoring actions the user is allowed to take. For example, whether the user is allowed to
-     *    escalate from silent monitoring to barge. AllowedMonitorCapabilities is required if barge is enabled.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
      * @public
      */
-    AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
      * @public
      */
-    ClientToken?: string | undefined;
+    MaxResults?: number | undefined;
 }
 /**
+ * <p>A summary of a view's metadata.</p>
  * @public
  */
-export interface MonitorContactResponse {
+export interface ViewSummary {
     /**
-     * <p>The identifier of the contact.</p>
+     * <p>The identifier of the view.</p>
      * @public
      */
-    ContactId?: string | undefined;
+    Id?: string | undefined;
     /**
-     * <p>The ARN of the contact.</p>
+     * <p>The Amazon Resource Name (ARN) of the view.</p>
      * @public
      */
-    ContactArn?: string | undefined;
-}
-/**
- * @public
- */
-export interface PauseContactRequest {
+    Arn?: string | undefined;
     /**
-     * <p>The identifier of the contact.</p>
+     * <p>The name of the view.</p>
      * @public
      */
-    ContactId: string | undefined;
+    Name?: string | undefined;
     /**
-     * <p>The identifier of the Connect Customer instance. You can find the <code>instanceId</code> in the ARN of the
-     *    instance.</p>
+     * <p>The type of the view.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Type?: ViewType | undefined;
     /**
-     * <p>The identifier of the flow.</p>
+     * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The <code>PUBLISHED</code>
+     *    status will initiate validation on the content.</p>
      * @public
      */
-    ContactFlowId?: string | undefined;
+    Status?: ViewStatus | undefined;
+    /**
+     * <p>The description of the view.</p>
+     * @public
+     */
+    Description?: string | undefined;
 }
 /**
  * @public
  */
-export interface PauseContactResponse {
+export interface ListViewsResponse {
+    /**
+     * <p>A list of view summaries.</p>
+     * @public
+     */
+    ViewsSummaryList?: ViewSummary[] | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
 }
 /**
  * @public
  */
-export interface PutUserStatusRequest {
+export interface ListViewVersionsRequest {
     /**
-     * <p>The identifier of the user.</p>
+     * <p>The identifier of the Connect Customer instance. You can find the instanceId in the ARN of the
+     *    instance.</p>
      * @public
      */
-    UserId: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be used.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    ViewId: string | undefined;
     /**
-     * <p>The identifier of the agent status.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
      * @public
      */
-    AgentStatusId: string | undefined;
-}
-/**
- * @public
- */
-export interface PutUserStatusResponse {
+    NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
 }
 /**
+ * <p>A summary of a view version's metadata.</p>
  * @public
  */
-export interface ReleasePhoneNumberRequest {
+export interface ViewVersionSummary {
     /**
-     * <p>A unique identifier for the phone number.</p>
+     * <p>The identifier of the view version.</p>
      * @public
      */
-    PhoneNumberId: string | undefined;
+    Id?: string | undefined;
     /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * <p>The Amazon Resource Name (ARN) of the view version.</p>
      * @public
      */
-    ClientToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface ReplicateInstanceRequest {
+    Arn?: string | undefined;
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance. You can provide the <code>InstanceId</code>, or the entire ARN.</p>
+     * <p>The description of the view version.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    Description?: string | undefined;
     /**
-     * <p>The Amazon Web Services Region where to replicate the Connect Customer instance.</p>
+     * <p>The name of the view version.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The type of the view version.</p>
      * @public
      */
-    ReplicaRegion: string | undefined;
+    Type?: ViewType | undefined;
     /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * <p>The sequentially incremented version of the view version.</p>
      * @public
      */
-    ClientToken?: string | undefined;
+    Version?: number | undefined;
     /**
-     * <p>The alias for the replicated instance. The <code>ReplicaAlias</code> must be unique.</p>
+     * <p>The description of the view version.</p>
      * @public
      */
-    ReplicaAlias: string | undefined;
+    VersionDescription?: string | undefined;
 }
 /**
  * @public
  */
-export interface ReplicateInstanceResponse {
+export interface ListViewVersionsResponse {
     /**
-     * <p>The identifier of the replicated instance. You can find the <code>instanceId</code> in the ARN of the instance.
-     *    The replicated instance has the same identifier as the instance it was replicated from.</p>
+     * <p>A list of view version summaries.</p>
      * @public
      */
-    Id?: string | undefined;
+    ViewVersionSummaryList?: ViewVersionSummary[] | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the replicated instance.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
      * @public
      */
-    Arn?: string | undefined;
+    NextToken?: string | undefined;
 }
 /**
  * @public
  */
-export interface ResumeContactRequest {
+export interface ListWorkspaceMediaRequest {
     /**
-     * <p>The identifier of the contact.</p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
+     *    the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    ContactId: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The identifier of the Connect Customer instance. You can find the <code>instanceId</code> in the ARN of the
-     *    instance.</p>
+     * <p>The identifier of the workspace.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    WorkspaceId: string | undefined;
+}
+/**
+ * <p>Contains information about a media asset used in a workspace.</p>
+ * @public
+ */
+export interface MediaItem {
     /**
-     * <p>The identifier of the flow.</p>
+     * <p>The type of media. Valid values are: <code>IMAGE_LOGO_FAVICON</code> and
+     *    <code>IMAGE_LOGO_HORIZONTAL</code>.</p>
      * @public
      */
-    ContactFlowId?: string | undefined;
+    Type?: MediaType | undefined;
+    /**
+     * <p>The source URL or data for the media asset.</p>
+     * @public
+     */
+    Source?: string | undefined;
 }
 /**
  * @public
  */
-export interface ResumeContactResponse {
+export interface ListWorkspaceMediaResponse {
+    /**
+     * <p>A list of media assets for the workspace.</p>
+     * @public
+     */
+    Media?: MediaItem[] | undefined;
 }
 /**
  * @public
  */
-export interface ResumeContactRecordingRequest {
+export interface ListWorkspacePagesRequest {
     /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
+     *    the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p>The identifier of the contact.</p>
+     * <p>The identifier of the workspace.</p>
      * @public
      */
-    ContactId: string | undefined;
+    WorkspaceId: string | undefined;
     /**
-     * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
-     *    the contact center.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
      * @public
      */
-    InitialContactId: string | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The type of recording being operated on.</p>
+     * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    ContactRecordingType?: ContactRecordingType | undefined;
-}
-/**
- * @public
- */
-export interface ResumeContactRecordingResponse {
+    MaxResults?: number | undefined;
 }
 /**
+ * <p>Contains information about a page configuration in a workspace, including the view assigned to the page.</p>
  * @public
  */
-export interface SearchAgentStatusesResponse {
+export interface WorkspacePage {
     /**
-     * <p>The search criteria to be used to return agent statuses.</p>
+     * <p>The Amazon Resource Name (ARN) of the view associated with this page.</p>
      * @public
      */
-    AgentStatuses?: AgentStatus[] | undefined;
+    ResourceArn?: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The page identifier. System pages include <code>HOME</code> and <code>AGENT_EXPERIENCE</code>.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    Page?: string | undefined;
     /**
-     * <p>The total number of agent statuses which matched your search query.</p>
+     * <p>The URL-friendly identifier for the page.</p>
      * @public
      */
-    ApproximateTotalCount?: number | undefined;
+    Slug?: string | undefined;
+    /**
+     * <p>A JSON string containing input parameters passed to the view when the page is rendered.</p>
+     * @public
+     */
+    InputData?: string | undefined;
 }
 /**
  * @public
  */
-export interface SearchAvailablePhoneNumbersRequest {
-    /**
-     * <p>The Amazon Resource Name (ARN) for Connect Customer instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
-     * @public
-     */
-    TargetArn?: string | undefined;
+export interface ListWorkspacePagesResponse {
     /**
-     * <p>The identifier of the Connect Customer instance that phone numbers are claimed to. You
-     *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
-     *     instance ID</a> in the Amazon Resource Name (ARN) of the instance. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    InstanceId?: string | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The ISO country code.</p>
+     * <p>A list of page configurations in the workspace.</p>
      * @public
      */
-    PhoneNumberCountryCode: PhoneNumberCountryCode | undefined;
+    WorkspacePageList: WorkspacePage[] | undefined;
+}
+/**
+ * @public
+ */
+export interface ListWorkspacesRequest {
     /**
-     * <p>The type of phone number.</p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in
+     *    the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    PhoneNumberType: PhoneNumberType | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The prefix of the phone number. If provided, it must contain <code>+</code> as part of the country code.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in the next request to
+     *    retrieve the next set of results.</p>
      * @public
      */
-    PhoneNumberPrefix?: string | undefined;
+    NextToken?: string | undefined;
     /**
      * <p>The maximum number of results to return per page.</p>
      * @public
      */
     MaxResults?: number | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
 }
 /**
- * <p>Information about available phone numbers.</p>
+ * <p>Contains summary information about a workspace.</p>
  * @public
  */
-export interface AvailableNumberSummary {
+export interface WorkspaceSummary {
     /**
-     * <p>The phone number. Phone numbers are formatted <code>[+] [country code] [subscriber number including area code]</code>.</p>
+     * <p>The unique identifier of the workspace.</p>
      * @public
      */
-    PhoneNumber?: string | undefined;
+    Id?: string | undefined;
     /**
-     * <p>The ISO country code.</p>
+     * <p>The name of the workspace.</p>
      * @public
      */
-    PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
+    Name?: string | undefined;
     /**
-     * <p>The type of phone number.</p>
+     * <p>The Amazon Resource Name (ARN) of the workspace.</p>
      * @public
      */
-    PhoneNumberType?: PhoneNumberType | undefined;
-}
-/**
- * @public
- */
-export interface SearchAvailablePhoneNumbersResponse {
+    Arn?: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The timestamp when the workspace was last modified.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    LastModifiedTime?: Date | undefined;
     /**
-     * <p>A list of available phone numbers that you can claim to your Connect Customer instance or traffic distribution group.</p>
+     * <p>The Amazon Web Services Region where the workspace was last modified.</p>
      * @public
      */
-    AvailableNumbersList?: AvailableNumberSummary[] | undefined;
+    LastModifiedRegion?: string | undefined;
 }
 /**
- * <p>A boolean search condition for Search APIs.</p>
  * @public
  */
-export interface BooleanCondition {
+export interface ListWorkspacesResponse {
     /**
-     * <p>A name of the property to be searched.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    FieldName?: string | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>Boolean property comparison type.</p>
+     * <p>A summary list of workspaces.</p>
      * @public
      */
-    ComparisonType?: BooleanComparisonType | undefined;
+    WorkspaceSummaryList: WorkspaceSummary[] | undefined;
 }
 /**
- * <p>A datetime search condition for Search APIs.</p>
  * @public
  */
-export interface DateTimeCondition {
+export interface MonitorContactRequest {
     /**
-     * <p>A name of the datetime property to be searched</p>
+     * <p>The identifier of the Connect Customer instance. You can find the instanceId in the ARN of the
+     *    instance.</p>
      * @public
      */
-    FieldName?: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>A minimum value of the property.</p>
+     * <p>The identifier of the contact.</p>
      * @public
      */
-    MinValue?: string | undefined;
+    ContactId: string | undefined;
     /**
-     * <p>A maximum value of the property.</p>
+     * <p>The identifier of the user account.</p>
      * @public
      */
-    MaxValue?: string | undefined;
+    UserId: string | undefined;
     /**
-     * <p>Datetime property comparison type.</p>
+     * <p>Specify which monitoring actions the user is allowed to take. For example, whether the user is allowed to
+     *    escalate from silent monitoring to barge. AllowedMonitorCapabilities is required if barge is enabled.</p>
      * @public
      */
-    ComparisonType?: DateTimeComparisonType | undefined;
+    AllowedMonitorCapabilities?: MonitorCapability[] | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
 }
 /**
- * <p>A decimal search condition for Search APIs.</p>
  * @public
  */
-export interface DecimalCondition {
-    /**
-     * <p>A name of the decimal property to be searched.</p>
-     * @public
-     */
-    FieldName?: string | undefined;
-    /**
-     * <p>A minimum value of the decimal property.</p>
-     * @public
-     */
-    MinValue?: number | undefined;
+export interface MonitorContactResponse {
     /**
-     * <p>A maximum value of the decimal property.</p>
+     * <p>The identifier of the contact.</p>
      * @public
      */
-    MaxValue?: number | undefined;
+    ContactId?: string | undefined;
     /**
-     * <p>The type of comparison to be made when evaluating the decimal condition.</p>
+     * <p>The ARN of the contact.</p>
      * @public
      */
-    ComparisonType?: DecimalComparisonType | undefined;
+    ContactArn?: string | undefined;
 }
 /**
- * <p>A leaf node condition which can be used to specify a numeric condition.</p>
- *          <note>
- *             <p>The currently supported value for <code>FieldName</code> is <code>limit</code>.</p>
- *          </note>
  * @public
  */
-export interface NumberCondition {
-    /**
-     * <p>The name of the field in the number condition.</p>
-     * @public
-     */
-    FieldName?: string | undefined;
+export interface PauseContactRequest {
     /**
-     * <p>The minValue to be used while evaluating the number condition.</p>
+     * <p>The identifier of the contact.</p>
      * @public
      */
-    MinValue?: number | undefined;
+    ContactId: string | undefined;
     /**
-     * <p>The maxValue to be used while evaluating the number condition.</p>
+     * <p>The identifier of the Connect Customer instance. You can find the <code>instanceId</code> in the ARN of the
+     *    instance.</p>
      * @public
      */
-    MaxValue?: number | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The type of comparison to be made when evaluating the number condition.</p>
+     * <p>The identifier of the flow.</p>
      * @public
      */
-    ComparisonType?: NumberComparisonType | undefined;
+    ContactFlowId?: string | undefined;
 }
 /**
- * <p>The value of a contact evaluation attribute condition.</p>
  * @public
  */
-export interface ContactEvaluationAttributeValue {
-    /**
-     * <p>A string value for the attribute.</p>
-     * @public
-     */
-    StringValue?: string | undefined;
+export interface PauseContactResponse {
 }
 /**
- * <p>An attribute condition for contact evaluation filtering.</p>
  * @public
  */
-export interface ContactEvaluationAttributeCondition {
+export interface PutUserStatusRequest {
     /**
-     * <p>The key of the attribute.</p>
+     * <p>The identifier of the user.</p>
      * @public
      */
-    AttributeKey?: ContactEvaluationAttributeKey | undefined;
+    UserId: string | undefined;
     /**
-     * <p>The value of the attribute.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    AttributeValue?: ContactEvaluationAttributeValue | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The comparison type for the condition.</p>
+     * <p>The identifier of the agent status.</p>
      * @public
      */
-    ComparisonType?: ContactEvaluationAttributeComparisonType | undefined;
+    AgentStatusId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface PutUserStatusResponse {
 }
 /**
- * <p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>
  * @public
  */
-export interface ContactEvaluationAttributeAndCondition {
+export interface ReleasePhoneNumberRequest {
     /**
-     * <p>A list of tag conditions to apply.</p>
+     * <p>A unique identifier for the phone number.</p>
      * @public
      */
-    TagConditions?: TagCondition[] | undefined;
+    PhoneNumberId: string | undefined;
     /**
-     * <p>A list of attribute conditions to apply.</p>
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    AttributeConditions?: ContactEvaluationAttributeCondition[] | undefined;
+    ClientToken?: string | undefined;
 }
 /**
- * <p>An object that can be used to specify tag conditions and attribute conditions inside the
- *     <code>SearchFilter</code> for contact evaluations. This accepts an <code>OR</code> or <code>AND</code>
- *    (List of List) input where:</p>
- *          <ul>
- *             <li>
- *                <p>The top level list specifies conditions that need to be applied with <code>OR</code> operator.</p>
- *             </li>
- *             <li>
- *                <p>The inner list specifies conditions that need to be applied with <code>AND</code> operator.</p>
- *             </li>
- *          </ul>
  * @public
  */
-export interface ContactEvaluationAttributeFilter {
+export interface ReplicateInstanceRequest {
     /**
-     * <p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance. You can provide the <code>InstanceId</code>, or the entire ARN.</p>
      * @public
      */
-    OrConditions?: ContactEvaluationAttributeAndCondition[] | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>
+     * <p>The Amazon Web Services Region where to replicate the Connect Customer instance.</p>
      * @public
      */
-    AndCondition?: ContactEvaluationAttributeAndCondition | undefined;
+    ReplicaRegion: string | undefined;
     /**
-     * <p>A tag condition to apply.</p>
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    TagCondition?: TagCondition | undefined;
+    ClientToken?: string | undefined;
     /**
-     * <p>An attribute condition to apply.</p>
+     * <p>The alias for the replicated instance. The <code>ReplicaAlias</code> must be unique.</p>
      * @public
      */
-    ContactEvaluationAttributeCondition?: ContactEvaluationAttributeCondition | undefined;
+    ReplicaAlias: string | undefined;
 }
 /**
- * <p>Filters to be applied to search results.</p>
  * @public
  */
-export interface EvaluationSearchFilter {
+export interface ReplicateInstanceResponse {
     /**
-     * <p>An object that can be used to specify tag conditions.</p>
+     * <p>The identifier of the replicated instance. You can find the <code>instanceId</code> in the ARN of the instance.
+     *    The replicated instance has the same identifier as the instance it was replicated from.</p>
      * @public
      */
-    AttributeFilter?: ControlPlaneAttributeFilter | undefined;
+    Id?: string | undefined;
     /**
-     * <p>An object that can be used to specify tag conditions and attribute conditions for contact evaluations.</p>
+     * <p>The Amazon Resource Name (ARN) of the replicated instance.</p>
      * @public
      */
-    ContactEvaluationAttributeFilter?: ContactEvaluationAttributeFilter | undefined;
+    Arn?: string | undefined;
 }
 /**
- * <p>Metadata information about an evaluation search.</p>
  * @public
  */
-export interface EvaluationSearchMetadata {
+export interface ResumeContactRequest {
     /**
-     * <p>The identifier of the contact in this instance of Connect Customer. </p>
+     * <p>The identifier of the contact.</p>
      * @public
      */
     ContactId: string | undefined;
     /**
-     * <p>The Amazon Resource Name (ARN) of the person who evaluated the contact.</p>
-     * @public
-     */
-    EvaluatorArn: string | undefined;
-    /**
-     * <p>The unique ID of the agent who handled the contact.</p>
-     * @public
-     */
-    ContactAgentId?: string | undefined;
-    /**
-     * <p>The calibration session ID that this evaluation belongs to.</p>
-     * @public
-     */
-    CalibrationSessionId?: string | undefined;
-    /**
-     * <p>The total evaluation score expressed as a percentage.</p>
-     * @public
-     */
-    ScorePercentage?: number | undefined;
-    /**
-     * <p>The flag that marks the item as automatic fail. If the item or a child item gets an automatic fail answer, this
-     *    flag is true.</p>
-     * @public
-     */
-    ScoreAutomaticFail?: boolean | undefined;
-    /**
-     * <p>The flag to mark the item as not applicable for scoring.</p>
-     * @public
-     */
-    ScoreNotApplicable?: boolean | undefined;
-    /**
-     * <p>Whether auto-evaluation is enabled.</p>
-     * @public
-     */
-    AutoEvaluationEnabled?: boolean | undefined;
-    /**
-     * <p>The status of the contact auto evaluation. </p>
-     * @public
-     */
-    AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
-    /**
-     * <p>When the evaluation was acknowledged by the agent.</p>
-     * @public
-     */
-    AcknowledgedTime?: Date | undefined;
-    /**
-     * <p>The agent who acknowledged the evaluation.</p>
+     * <p>The identifier of the Connect Customer instance. You can find the <code>instanceId</code> in the ARN of the
+     *    instance.</p>
      * @public
      */
-    AcknowledgedBy?: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>The comment from the agent when they acknowledged the evaluation.</p>
+     * <p>The identifier of the flow.</p>
      * @public
      */
-    AcknowledgerComment?: string | undefined;
+    ContactFlowId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ResumeContactResponse {
+}
+/**
+ * @public
+ */
+export interface ResumeContactRecordingRequest {
     /**
-     * <p>Identifier of the sampling job.</p>
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    SamplingJobId?: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p>Identifier for the review.</p>
+     * <p>The identifier of the contact.</p>
      * @public
      */
-    ReviewId?: string | undefined;
+    ContactId: string | undefined;
     /**
-     * <p>Role of a contact participant in the evaluation.</p>
+     * <p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with
+     *    the contact center.</p>
      * @public
      */
-    ContactParticipantRole?: ContactParticipantRole | undefined;
+    InitialContactId: string | undefined;
     /**
-     * <p>Identifier for a contact participant in the evaluation.</p>
+     * <p>The type of recording being operated on.</p>
      * @public
      */
-    ContactParticipantId?: string | undefined;
+    ContactRecordingType?: ContactRecordingType | undefined;
+}
+/**
+ * @public
+ */
+export interface ResumeContactRecordingResponse {
+}
+/**
+ * @public
+ */
+export interface SearchAgentStatusesResponse {
     /**
-     * <p>The points earned for the evaluation.</p>
+     * <p>The search criteria to be used to return agent statuses.</p>
      * @public
      */
-    EarnedPoints?: number | undefined;
+    AgentStatuses?: AgentStatus[] | undefined;
     /**
-     * <p>The maximum base points possible for the evaluation.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
-    MaxBasePoint?: number | undefined;
+    NextToken?: string | undefined;
     /**
-     * <p>The performance category for the evaluation score.</p>
+     * <p>The total number of agent statuses which matched your search query.</p>
      * @public
      */
-    PerformanceCategory?: PerformanceCategoryName | undefined;
+    ApproximateTotalCount?: number | undefined;
 }
 /**
- * <p>Summary of evaluation obtained from the search operation.</p>
  * @public
  */
-export interface EvaluationSearchSummary {
-    /**
-     * <p>A unique identifier for the contact evaluation.</p>
-     * @public
-     */
-    EvaluationId: string | undefined;
+export interface SearchAvailablePhoneNumbersRequest {
     /**
-     * <p>The Amazon Resource Name (ARN) for the contact evaluation resource.</p>
+     * <p>The Amazon Resource Name (ARN) for Connect Customer instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
      * @public
      */
-    EvaluationArn: string | undefined;
+    TargetArn?: string | undefined;
     /**
-     * <p>The unique identifier for the evaluation form.</p>
+     * <p>The identifier of the Connect Customer instance that phone numbers are claimed to. You
+     *    can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the
+     *     instance ID</a> in the Amazon Resource Name (ARN) of the instance. You must enter <code>InstanceId</code> or <code>TargetArn</code>. </p>
      * @public
      */
-    EvaluationFormId?: string | undefined;
+    InstanceId?: string | undefined;
     /**
-     * <p>A version of the evaluation form.</p>
+     * <p>The ISO country code.</p>
      * @public
      */
-    EvaluationFormVersion: number | undefined;
+    PhoneNumberCountryCode: PhoneNumberCountryCode | undefined;
     /**
-     * <p>Title of the evaluation form.</p>
+     * <p>The type of phone number.</p>
      * @public
      */
-    EvaluationFormTitle?: string | undefined;
+    PhoneNumberType: PhoneNumberType | undefined;
     /**
-     * <p>Summary information about the evaluation search.</p>
+     * <p>The prefix of the phone number. If provided, it must contain <code>+</code> as part of the country code.</p>
      * @public
      */
-    Metadata: EvaluationSearchMetadata | undefined;
+    PhoneNumberPrefix?: string | undefined;
     /**
-     * <p>The status of the evaluation. </p>
+     * <p>The maximum number of results to return per page.</p>
      * @public
      */
-    Status: EvaluationStatus | undefined;
+    MaxResults?: number | undefined;
     /**
-     * <p>Type of the evaluation. </p>
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
      * @public
      */
-    EvaluationType?: EvaluationType | undefined;
+    NextToken?: string | undefined;
+}
+/**
+ * <p>Information about available phone numbers.</p>
+ * @public
+ */
+export interface AvailableNumberSummary {
     /**
-     * <p>The date and time when the evaluation was created, in UTC time.</p>
+     * <p>The phone number. Phone numbers are formatted <code>[+] [country code] [subscriber number including area code]</code>.</p>
      * @public
      */
-    CreatedTime: Date | undefined;
+    PhoneNumber?: string | undefined;
     /**
-     * <p>The date and time when the evaluation was modified last time, in UTC time.</p>
+     * <p>The ISO country code.</p>
      * @public
      */
-    LastModifiedTime: Date | undefined;
+    PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
     /**
-     * <p>The tags used to organize, track, or control access for this resource. For example, \{ "Tags": \{"key1":"value1", "key2":"value2"\} \}.</p>
+     * <p>The type of phone number.</p>
      * @public
      */
-    Tags?: Record<string, string> | undefined;
+    PhoneNumberType?: PhoneNumberType | undefined;
 }
 /**
  * @public
  */
-export interface SearchContactEvaluationsResponse {
-    /**
-     * <p>Contains information about contact evaluations.</p>
-     * @public
-     */
-    EvaluationSearchSummaryList?: EvaluationSearchSummary[] | undefined;
+export interface SearchAvailablePhoneNumbersResponse {
     /**
      * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
     /**
-     * <p>The total number of contact evaluations that matched your search query.</p>
+     * <p>A list of available phone numbers that you can claim to your Connect Customer instance or traffic distribution group.</p>
      * @public
      */
-    ApproximateTotalCount?: number | undefined;
+    AvailableNumbersList?: AvailableNumberSummary[] | undefined;
 }
 /**
- * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an
- *     <code>OR</code> of <code>AND</code> (List of List) input where:</p>
- *          <ul>
- *             <li>
- *                <p>Top level list specifies conditions that need to be applied with <code>OR</code> operator</p>
- *             </li>
- *             <li>
- *                <p>Inner list specifies conditions that need to be applied with <code>AND</code> operator.</p>
- *             </li>
- *          </ul>
+ * <p>A boolean search condition for Search APIs.</p>
  * @public
  */
-export interface ControlPlaneTagFilter {
-    /**
-     * <p>A list of conditions which would be applied together with an <code>OR</code> condition.</p>
-     * @public
-     */
-    OrConditions?: TagCondition[][] | undefined;
+export interface BooleanCondition {
     /**
-     * <p>A list of conditions which would be applied together with an <code>AND</code> condition.</p>
+     * <p>A name of the property to be searched.</p>
      * @public
      */
-    AndConditions?: TagCondition[] | undefined;
+    FieldName?: string | undefined;
     /**
-     * <p>A leaf node condition which can be used to specify a tag condition.</p>
+     * <p>Boolean property comparison type.</p>
      * @public
      */
-    TagCondition?: TagCondition | undefined;
+    ComparisonType?: BooleanComparisonType | undefined;
 }
 /**
- * <p>The search criteria to be used to return flow modules.</p>
+ * <p>A datetime search condition for Search APIs.</p>
  * @public
  */
-export interface ContactFlowModuleSearchFilter {
+export interface DateTimeCondition {
     /**
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an
-     *     <code>OR</code> of <code>AND</code> (List of List) input where:</p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code> operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code> operator.</p>
-     *             </li>
-     *          </ul>
+     * <p>A name of the datetime property to be searched</p>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter | undefined;
-}
-/**
- * @public
- */
-export interface SearchContactFlowModulesResponse {
+    FieldName?: string | undefined;
     /**
-     * <p>The search criteria to be used to return flow modules.</p>
+     * <p>A minimum value of the property.</p>
      * @public
      */
-    ContactFlowModules?: ContactFlowModule[] | undefined;
+    MinValue?: string | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>A maximum value of the property.</p>
      * @public
      */
-    NextToken?: string | undefined;
+    MaxValue?: string | undefined;
     /**
-     * <p>The total number of flows which matched your search query.</p>
+     * <p>Datetime property comparison type.</p>
      * @public
      */
-    ApproximateTotalCount?: number | undefined;
+    ComparisonType?: DateTimeComparisonType | undefined;
 }
 /**
- * <p> The contact flow type condition.</p>
+ * <p>A decimal search condition for Search APIs.</p>
  * @public
  */
-export interface ContactFlowTypeCondition {
+export interface DecimalCondition {
     /**
-     * <p> Contact flow type of the contact flow type condition.</p>
+     * <p>A name of the decimal property to be searched.</p>
      * @public
      */
-    ContactFlowType?: ContactFlowType | undefined;
-}
-/**
- * <p> A list of conditions which would be applied together with an AND condition.</p>
- * @public
- */
-export interface ContactFlowAttributeAndCondition {
+    FieldName?: string | undefined;
+    /**
+     * <p>A minimum value of the decimal property.</p>
+     * @public
+     */
+    MinValue?: number | undefined;
     /**
-     * <p> Tag-based conditions for contact flow filtering.</p>
+     * <p>A maximum value of the decimal property.</p>
      * @public
      */
-    TagConditions?: TagCondition[] | undefined;
+    MaxValue?: number | undefined;
     /**
-     * <p> Contact flow type condition.</p>
+     * <p>The type of comparison to be made when evaluating the decimal condition.</p>
      * @public
      */
-    ContactFlowTypeCondition?: ContactFlowTypeCondition | undefined;
+    ComparisonType?: DecimalComparisonType | undefined;
 }
 /**
- * <p> Filter for contact flow attributes with multiple condition types.</p>
+ * <p>A leaf node condition which can be used to specify a numeric condition.</p>
+ *          <note>
+ *             <p>The currently supported value for <code>FieldName</code> is <code>limit</code>.</p>
+ *          </note>
  * @public
  */
-export interface ContactFlowAttributeFilter {
-    /**
-     * <p> A list of conditions which would be applied together with an OR condition.</p>
-     * @public
-     */
-    OrConditions?: ContactFlowAttributeAndCondition[] | undefined;
-    /**
-     * <p> A list of conditions which would be applied together with a AND condition.</p>
-     * @public
-     */
-    AndCondition?: ContactFlowAttributeAndCondition | undefined;
+export interface NumberCondition {
     /**
-     * <p>A leaf node condition which can be used to specify a tag condition, for example, <code>HAVE BPO = 123</code>.
-     *   </p>
+     * <p>The name of the field in the number condition.</p>
      * @public
      */
-    TagCondition?: TagCondition | undefined;
+    FieldName?: string | undefined;
     /**
-     * <p> Contact flow type condition within attribute filter.</p>
+     * <p>The minValue to be used while evaluating the number condition.</p>
      * @public
      */
-    ContactFlowTypeCondition?: ContactFlowTypeCondition | undefined;
-}
-/**
- * <p>Filters to be applied to search results.</p>
- * @public
- */
-export interface ContactFlowSearchFilter {
+    MinValue?: number | undefined;
     /**
-     * <p>An object that can be used to specify Tag conditions inside the <code>SearchFilter</code>. This accepts an
-     *     <code>OR</code> of <code>AND</code> (List of List) input where:</p>
-     *          <ul>
-     *             <li>
-     *                <p>Top level list specifies conditions that need to be applied with <code>OR</code> operator</p>
-     *             </li>
-     *             <li>
-     *                <p>Inner list specifies conditions that need to be applied with <code>AND</code> operator.</p>
-     *             </li>
-     *          </ul>
+     * <p>The maxValue to be used while evaluating the number condition.</p>
      * @public
      */
-    TagFilter?: ControlPlaneTagFilter | undefined;
+    MaxValue?: number | undefined;
     /**
-     * <p> Flow attribute filter for contact flow search operations. </p>
+     * <p>The type of comparison to be made when evaluating the number condition.</p>
      * @public
      */
-    FlowAttributeFilter?: ContactFlowAttributeFilter | undefined;
+    ComparisonType?: NumberComparisonType | undefined;
 }