@aws-sdk/client-connect 3.1109.0 → 3.1110.0

package/dist-types/models/models_0.d.ts

@@ -760,6 +760,17 @@ export interface AiAgentInfo {
      */
     AiAgentEscalated?: boolean | undefined;
 }
+/**
+ * <p>The AI agent that participates in the contact, including its identifier.</p>
+ * @public
+ */
+export interface AiAgentInput {
+    /**
+     * <p>The identifier of the AI agent that participates in the contact.</p>
+     * @public
+     */
+    AiAgentId: string | undefined;
+}
 /**
  * <p>The search criteria based on AI Agents metadata.</p>
  * @public
@@ -6895,24 +6906,3 @@ export interface CreateUseCaseResponse {
      */
     UseCaseArn?: string | undefined;
 }
-/**
- * <p>Configuration settings for auto-accept for a specific channel.</p>
- * @public
- */
-export interface AutoAcceptConfig {
-    /**
-     * <p>The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.</p>
-     * @public
-     */
-    Channel: Channel | undefined;
-    /**
-     * <p>Indicates whether auto-accept is enabled for this channel. When enabled, available agents are automatically connected to contacts from this channel.</p>
-     * @public
-     */
-    AutoAccept: boolean | undefined;
-    /**
-     * <p>Indicates whether auto-accept is enabled for agent-first callbacks. This setting only applies to the VOICE channel.</p>
-     * @public
-     */
-    AgentFirstCallbackAutoAccept?: boolean | undefined;
-}

package/dist-types/models/models_1.d.ts

@@ -1,5 +1,26 @@
 import type { AgentAvailabilityTimer, AttachmentScope, AutoEvaluationStatus, AvailableFilterType, Channel, ContactField, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactMetricName, ContactParticipantRole, ContactState, CurrentMetricName, DataTableAttributeValueType, DataTableLockLevel, DataTableStatus, DirectoryType, EndpointType, EntityType, EvaluationQuestionAnswerAnalysisType, EvaluationStatus, EvaluationSuggestedAnswerStatus, EvaluationTranscriptType, EvaluationType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, Grouping, InstanceAttributeType, InstanceReplicationStatus, InstanceStatus, InstanceStorageResourceType, LocaleCode, MediaStreamType, MediaType, MetricCreationMethod, MetricStatus, MetricType, MetricUnit, NextContactType, NotificationPriority, OverrideType, ParticipantType, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, PhoneNumberWorkflowStatus, PhoneType, QuestionRuleCategoryAutomationCondition, QueueStatus, QuickConnectType, RecordingStatus, RuleCapabilityTier, RulePublishStatus, SortOrder, Status, StorageType, TestCaseStatus, TrafficDistributionGroupStatus, TrendIndicator, Unit, ViewStatus, ViewType, Visibility, VocabularyLanguageCode, VocabularyState, VoiceEnhancementMode, WorkspaceFontFamily } from "./enums";
-import type { AfterContactWorkConfigPerChannel, AgentContactReference, AgentQualityMetrics, AgentsCriteria, AgentStatus, AgentStatusIdentifier, AgentStatusReference, AiAgentInfo, AliasConfiguration, AllowedExtension, AudioQualityMetricsInfo, AutoAcceptConfig, CreatedByInfo, DataTableLockVersion, DeviceInfo, ExternalInvocationConfiguration, FailedBatchAssociationSummary, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, LexBot, LexV2Bot, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, PredefinedAttributeValues, PrimaryValue, QueueReference, QuickConnectConfig, RecurrenceConfig, RoutingProfileQueueReference, RuleAction, RuleTriggerEventSource, SecurityProfileItem, SuccessfulBatchAssociationSummary, TestCaseEntryPoint, Validation } from "./models_0";
+import type { AfterContactWorkConfigPerChannel, AgentQualityMetrics, AgentsCriteria, AgentStatus, AgentStatusIdentifier, AiAgentInfo, AliasConfiguration, AllowedExtension, AudioQualityMetricsInfo, CreatedByInfo, DataTableLockVersion, DeviceInfo, ExternalInvocationConfiguration, FailedBatchAssociationSummary, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, LexBot, LexV2Bot, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, PredefinedAttributeValues, PrimaryValue, QueueReference, QuickConnectConfig, RecurrenceConfig, RoutingProfileQueueReference, RuleAction, RuleTriggerEventSource, SecurityProfileItem, SuccessfulBatchAssociationSummary, TestCaseEntryPoint, Validation } from "./models_0";
+/**
+ * <p>Configuration settings for auto-accept for a specific channel.</p>
+ * @public
+ */
+export interface AutoAcceptConfig {
+    /**
+     * <p>The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.</p>
+     * @public
+     */
+    Channel: Channel | undefined;
+    /**
+     * <p>Indicates whether auto-accept is enabled for this channel. When enabled, available agents are automatically connected to contacts from this channel.</p>
+     * @public
+     */
+    AutoAccept: boolean | undefined;
+    /**
+     * <p>Indicates whether auto-accept is enabled for agent-first callbacks. This setting only applies to the VOICE channel.</p>
+     * @public
+     */
+    AgentFirstCallbackAutoAccept?: boolean | undefined;
+}
 /**
  * <p>Contains information about the identity of a user.</p>
  *          <note>
@@ -7319,60 +7340,3 @@ export interface UserReference {
      */
     Arn?: string | undefined;
 }
-/**
- * <p>Data for a user.</p>
- * @public
- */
-export interface UserData {
-    /**
-     * <p>Information about the user for the data that is returned. It contains the <code>resourceId</code> and ARN of the
-     *    user. </p>
-     * @public
-     */
-    User?: UserReference | undefined;
-    /**
-     * <p>Information about the routing profile that is assigned to the user.</p>
-     * @public
-     */
-    RoutingProfile?: RoutingProfileReference | undefined;
-    /**
-     * <p>Contains information about the levels of a hierarchy group assigned to a user.</p>
-     * @public
-     */
-    HierarchyPath?: HierarchyPathReference | undefined;
-    /**
-     * <p>The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor
-     *    manually changes in the real-time metrics report.</p>
-     * @public
-     */
-    Status?: AgentStatusReference | undefined;
-    /**
-     * <p>A map of available slots by channel. The key is a channel name. The value is an integer: the available number of
-     *    slots. </p>
-     * @public
-     */
-    AvailableSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
-    /**
-     * <p>A map of maximum slots by channel. The key is a channel name. The value is an integer: the maximum number of
-     *    slots. This is calculated from <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_MediaConcurrency.html">MediaConcurrency</a> of the
-     *     <code>RoutingProfile</code> assigned to the agent. </p>
-     * @public
-     */
-    MaxSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
-    /**
-     * <p> A map of active slots by channel. The key is a channel name. The value is an integer: the number of active
-     *    slots. </p>
-     * @public
-     */
-    ActiveSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
-    /**
-     * <p>A list of contact reference information.</p>
-     * @public
-     */
-    Contacts?: AgentContactReference[] | undefined;
-    /**
-     * <p>The Next status of the agent.</p>
-     * @public
-     */
-    NextStatus?: string | undefined;
-}

package/dist-types/models/models_2.d.ts

@@ -1,6 +1,63 @@
 import type { AgentStatusType, ArtifactStatus, AttachmentScope, AutoEvaluationStatus, BooleanComparisonType, Channel, Comparison, ContactEvaluationAttributeComparisonType, ContactEvaluationAttributeKey, ContactFlowModuleState, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactParticipantRole, ContactRecordingType, DataTableAttributeValueType, DateTimeComparisonType, DecimalComparisonType, DirectoryType, EntityType, EvaluationFormValidationFindingSeverity, EvaluationFormValidationStatus, EvaluationFormVersionStatus, EvaluationStatus, EvaluationType, EventSourceName, ExecutionRecordStatus, FilterV2StringConditionComparisonOperator, FlowAssociationResourceType, Grouping, HistoricalMetricName, InstanceStatus, InstanceStorageResourceType, IntegrationType, IntervalPeriod, LexVersion, ListFlowAssociationResourceType, LocaleCode, MediaType, MetricStatus, MetricType, MonitorCapability, NotificationPriority, NotificationSource, NotificationStatus, NumberComparisonType, OperationalStatus, ParticipantRole, PerformanceCategoryName, PhoneNumberCountryCode, PhoneNumberType, QueueType, QuickConnectType, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisPostContactSummaryFailureCode, RealTimeContactAnalysisPostContactSummaryStatus, RealTimeContactAnalysisSegmentType, RealTimeContactAnalysisSentimentLabel, RealTimeContactAnalysisStatus, RealTimeContactAnalysisSupportedChannel, ReferenceStatus, ReferenceType, RuleCapabilityTier, RulePublishStatus, SourceType, Statistic, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TrafficDistributionGroupStatus, Unit, UseCaseType, ViewStatus, ViewType, VocabularyLanguageCode } from "./enums";
-import type { ActionSummary, AgentConfig, AgentStatus, AgentStatusSummary, AnalyticsDataAssociationResult, Application, ControlPlaneAttributeFilter, DataTableLockVersion, Distribution, FlowAssociationSummary, FlowModule, InstanceStorageConfig, LexBot, LexV2Bot, OverrideTimeSlice, PrimaryValueResponse, SecurityProfileItem, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserProficiency } from "./models_0";
-import type { Attribute, ContactFlow, ContactFlowModule, DataTableAttribute, Dimensions, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, Filters, HierarchyGroupSummary, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification, UserData } from "./models_1";
+import type { ActionSummary, AgentConfig, AgentContactReference, AgentStatus, AgentStatusReference, AgentStatusSummary, AnalyticsDataAssociationResult, Application, ControlPlaneAttributeFilter, DataTableLockVersion, Distribution, FlowAssociationSummary, FlowModule, InstanceStorageConfig, LexBot, LexV2Bot, OverrideTimeSlice, PrimaryValueResponse, SecurityProfileItem, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, UserProficiency } from "./models_0";
+import type { Attribute, ContactFlowModule, DataTableAttribute, Dimensions, EvaluationContactParticipant, EvaluationScore, ExtensionConfiguration, Filters, HierarchyGroupSummary, HierarchyPathReference, HoursOfOperationOverride, HoursOfOperationsIdentifier, Notification, RoutingProfileReference, UserReference } from "./models_1";
+/**
+ * <p>Data for a user.</p>
+ * @public
+ */
+export interface UserData {
+    /**
+     * <p>Information about the user for the data that is returned. It contains the <code>resourceId</code> and ARN of the
+     *    user. </p>
+     * @public
+     */
+    User?: UserReference | undefined;
+    /**
+     * <p>Information about the routing profile that is assigned to the user.</p>
+     * @public
+     */
+    RoutingProfile?: RoutingProfileReference | undefined;
+    /**
+     * <p>Contains information about the levels of a hierarchy group assigned to a user.</p>
+     * @public
+     */
+    HierarchyPath?: HierarchyPathReference | undefined;
+    /**
+     * <p>The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor
+     *    manually changes in the real-time metrics report.</p>
+     * @public
+     */
+    Status?: AgentStatusReference | undefined;
+    /**
+     * <p>A map of available slots by channel. The key is a channel name. The value is an integer: the available number of
+     *    slots. </p>
+     * @public
+     */
+    AvailableSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    /**
+     * <p>A map of maximum slots by channel. The key is a channel name. The value is an integer: the maximum number of
+     *    slots. This is calculated from <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_MediaConcurrency.html">MediaConcurrency</a> of the
+     *     <code>RoutingProfile</code> assigned to the agent. </p>
+     * @public
+     */
+    MaxSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    /**
+     * <p> A map of active slots by channel. The key is a channel name. The value is an integer: the number of active
+     *    slots. </p>
+     * @public
+     */
+    ActiveSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
+    /**
+     * <p>A list of contact reference information.</p>
+     * @public
+     */
+    Contacts?: AgentContactReference[] | undefined;
+    /**
+     * <p>The Next status of the agent.</p>
+     * @public
+     */
+    NextStatus?: string | undefined;
+}
 /**
  * @public
  */
@@ -9679,23 +9736,3 @@ export interface ContactFlowSearchFilter {
      */
     FlowAttributeFilter?: ContactFlowAttributeFilter | undefined;
 }
-/**
- * @public
- */
-export interface SearchContactFlowsResponse {
-    /**
-     * <p>Information about the flows.</p>
-     * @public
-     */
-    ContactFlows?: ContactFlow[] | undefined;
-    /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>The total number of flows which matched your search query.</p>
-     * @public
-     */
-    ApproximateTotalCount?: number | undefined;
-}

package/dist-types/models/models_3.d.ts

@@ -1,7 +1,27 @@
 import type { AgentAvailabilityTimer, AgentStatusState, AiUseCase, AnalyticsMode, AttachmentScope, Behavior, Channel, ChatEventType, ContactFlowModuleState, ContactFlowModuleStatus, ContactFlowState, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactInteractionType, ContactMediaProcessingFailureMode, ContactRecordingType, DataTableAttributeValueType, DataTableLockLevel, DateComparisonType, EmailHeaderType, EvaluationFormItemEnablementAction, EvaluationFormItemEnablementOperator, EvaluationFormLanguageCode, EvaluationFormVersionStatus, FileStatusType, FileUseCaseType, HierarchyGroupMatchType, InboundMessageSourceType, InstanceAttributeType, InstanceStorageResourceType, IvrRecordingTrack, LocaleCode, MaskMode, MeetingFeatureStatus, MetricUnit, NotificationPriority, NotificationStatus, NotificationType, OutboundMessageSourceType, OverrideType, ParticipantRole, ParticipantTimerAction, ParticipantTimerType, Policy, QueueStatus, RehydrationType, ResponseMode, RuleCapabilityTier, RulePublishStatus, SearchContactsMatchType, SearchContactsTimeRangeConditionType, SearchContactsTimeRangeType, SortableFieldName, SortOrder, StringComparisonType, SummaryMode, TargetListType, TaskTemplateStatus, TestCaseExecutionStatus, TestCaseStatus, TimerEligibleParticipantRoles, TrafficType, TrendIndicator, ViewStatus, Visibility, VocabularyLanguageCode, VocabularyState, VoiceRecordingTrack } from "./enums";
-import type { ActionSummary, AfterContactWorkConfigPerChannel, AgentConfig, AgentHierarchyGroups, AiAgentsCriteria, AliasConfiguration, AllowedCapabilities, Application, AutoAcceptConfig, ControlPlaneAttributeFilter, CreatedByInfo, DataTableLockVersion, EvaluationFormItemEnablementExpression, FlowModule, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InputPredefinedAttributeConfiguration, InstanceStorageConfig, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, OutboundStrategy, PredefinedAttributeValues, PrimaryValue, QuickConnectConfig, RecurrenceConfig, Reference, RoutingProfileQueueConfig, RuleAction, RuleTriggerEventSource, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TestCaseEntryPoint, UserProficiency, Validation } from "./models_0";
-import type { DataTable, EvaluationAnswerData, EvaluationNote, ExtensionConfiguration, HierarchyGroup, HoursOfOperation, HoursOfOperationOverride, MetricDefinition, PersistentConnectionConfig, PhoneNumberConfig, PredefinedAttribute, Prompt, Queue, QuickConnect, RoutingProfile, TestCase, UserIdentityInfo, UserPhoneConfig, View, ViewInputContent, VoiceEnhancementConfig, WorkspaceTheme } from "./models_1";
-import type { BooleanCondition, ControlPlaneTagFilter, DateTimeCondition, DecimalCondition, NumberCondition, SignInConfig, TelephonyConfig } from "./models_2";
+import type { ActionSummary, AfterContactWorkConfigPerChannel, AgentConfig, AgentHierarchyGroups, AiAgentInput, AiAgentsCriteria, AliasConfiguration, Application, ControlPlaneAttributeFilter, CreatedByInfo, DataTableLockVersion, EvaluationFormItemEnablementExpression, FlowModule, GranularAccessControlConfiguration, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InputPredefinedAttributeConfiguration, InstanceStorageConfig, MediaConcurrency, MetricCalculation, OutboundCallerConfig, OutboundEmailConfig, OutboundStrategy, PredefinedAttributeValues, PrimaryValue, QuickConnectConfig, RecurrenceConfig, Reference, RoutingProfileQueueConfig, RuleAction, RuleTriggerEventSource, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TestCaseEntryPoint, UserProficiency, Validation } from "./models_0";
+import type { AutoAcceptConfig, ContactFlow, DataTable, EvaluationAnswerData, EvaluationNote, ExtensionConfiguration, HierarchyGroup, HoursOfOperation, HoursOfOperationOverride, MetricDefinition, PersistentConnectionConfig, PhoneNumberConfig, PredefinedAttribute, Prompt, Queue, QuickConnect, RoutingProfile, TestCase, UserIdentityInfo, UserPhoneConfig, View, ViewInputContent, VoiceEnhancementConfig, WorkspaceTheme } from "./models_1";
+import type { ControlPlaneTagFilter, NumberCondition, SignInConfig, TelephonyConfig } from "./models_2";
+/**
+ * @public
+ */
+export interface SearchContactFlowsResponse {
+    /**
+     * <p>Information about the flows.</p>
+     * @public
+     */
+    ContactFlows?: ContactFlow[] | undefined;
+    /**
+     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The total number of flows which matched your search query.</p>
+     * @public
+     */
+    ApproximateTotalCount?: number | undefined;
+}
 /**
  * <p>A structure of time range that you want to search results.</p>
  * @public
@@ -2130,7 +2150,7 @@ export interface ChatEvent {
     Content?: string | undefined;
 }
 /**
- * <p>The customer's details.</p>
+ * <p>The details of the participant, including their display name.</p>
  * @public
  */
 export interface ParticipantDetails {
@@ -2170,7 +2190,7 @@ export interface NewSessionDetails {
      */
     SupportedMessagingContentTypes?: string[] | undefined;
     /**
-     * <p>The customer's details.</p>
+     * <p>The details of the participant, including their display name.</p>
      * @public
      */
     ParticipantDetails?: ParticipantDetails | undefined;
@@ -2570,6 +2590,145 @@ export interface SendOutboundWebNotificationRequest {
  */
 export interface SendOutboundWebNotificationResponse {
 }
+/**
+ * <p>A chat message.</p>
+ * @public
+ */
+export interface ChatMessage {
+    /**
+     * <p>The type of the content. Supported types are <code>text/plain</code>, <code>text/markdown</code>,
+     *     <code>application/json</code>, and
+     *    <code>application/vnd.amazonaws.connect.message.interactive.response</code>.</p>
+     * @public
+     */
+    ContentType: string | undefined;
+    /**
+     * <p>The content of the chat message. Maximum of 16,384 bytes for all content types
+     *    (<code>text/plain</code>, <code>text/markdown</code>, <code>application/json</code>, and
+     *    <code>application/vnd.amazonaws.connect.message.interactive.response</code>).</p>
+     *          <p>Some messaging channels enforce lower limits. For channel-specific message size limits, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/feature-limits.html#chat-message-size-limits">Chat message size limits
+     *    by channel</a> in the <i>Amazon Connect Customer Administrator Guide</i>.</p>
+     * @public
+     */
+    Content: string | undefined;
+}
+/**
+ * <p>Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how
+ *    to configure for them, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable
+ *     persistent chat</a>.</p>
+ * @public
+ */
+export interface PersistentChat {
+    /**
+     * <p>The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for
+     *    persistent chat. </p>
+     *          <ul>
+     *             <li>
+     *                <p>
+     *                   <code>ENTIRE_PAST_SESSION</code>: Rehydrates a chat from the most recently terminated past chat contact of the
+     *      specified past ended chat session. To use this type, provide the <code>initialContactId</code> of the past ended
+     *      chat session in the <code>sourceContactId</code> field. In this type, Connect Customer determines the most recent
+     *      chat contact on the specified chat session that has ended, and uses it to start a persistent chat. </p>
+     *             </li>
+     *             <li>
+     *                <p>
+     *                   <code>FROM_SEGMENT</code>: Rehydrates a chat from the past chat contact that is specified in the
+     *       <code>sourceContactId</code> field. </p>
+     *             </li>
+     *          </ul>
+     *          <p>The actual contactId used for rehydration is provided in the response of this API. </p>
+     * @public
+     */
+    RehydrationType?: RehydrationType | undefined;
+    /**
+     * <p>The contactId from which a persistent chat session must be started.</p>
+     * @public
+     */
+    SourceContactId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StartAssistantContactRequest {
+    /**
+     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The AI agent that participates in the contact.</p>
+     * @public
+     */
+    AiAgent: AiAgentInput | undefined;
+    /**
+     * <p>The display name and other details that identify the chat participant.</p>
+     * @public
+     */
+    ParticipantDetails: ParticipantDetails | undefined;
+    /**
+     * <p>The initial message to send to the newly created chat.</p>
+     * @public
+     */
+    InitialMessage?: ChatMessage | undefined;
+    /**
+     * <p>A map of key-value pairs to associate with the contact. Amazon Connect makes these attributes available to
+     *    flows as standard contact attributes.</p>
+     *          <p>You can provide up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can contain only
+     *    alphanumeric characters, dashes, and underscores.</p>
+     * @public
+     */
+    Attributes?: Record<string, string> | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+    /**
+     * <p>The configuration that enables persistent chat. For more information about persistent chat and its use cases,
+     *    see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable persistent
+     *     chat</a>.</p>
+     * @public
+     */
+    PersistentChat?: PersistentChat | undefined;
+    /**
+     * <p>The identifier of an Connect Customer contact related to the new assistant contact.</p>
+     *          <note>
+     *             <p>You cannot provide both <code>RelatedContactId</code> and <code>PersistentChat</code>.</p>
+     *          </note>
+     * @public
+     */
+    RelatedContactId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StartAssistantContactResponse {
+    /**
+     * <p>The identifier of the contact within the Connect Customer instance.</p>
+     * @public
+     */
+    ContactId?: string | undefined;
+    /**
+     * <p>The identifier of the chat participant. The participant identifier remains the same throughout the chat
+     *    lifecycle.</p>
+     * @public
+     */
+    ParticipantId?: string | undefined;
+    /**
+     * <p>The token that the chat participant uses to call the <a href="https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html">CreateParticipantConnection</a> API. The token remains valid for the lifetime of the chat participant.</p>
+     * @public
+     */
+    ParticipantToken?: string | undefined;
+    /**
+     * <p>For a persistent chat, the identifier of the contact from which the chat continues. Amazon Connect returns this
+     *    field only for persistent chats.</p>
+     * @public
+     */
+    ContinuedFromContactId?: string | undefined;
+}
 /**
  * @public
  */
@@ -2689,28 +2848,6 @@ export interface StartAttachedFileUploadResponse {
      */
     UploadUrlMetadata?: UploadUrlMetadata | undefined;
 }
-/**
- * <p>A chat message.</p>
- * @public
- */
-export interface ChatMessage {
-    /**
-     * <p>The type of the content. Supported types are <code>text/plain</code>, <code>text/markdown</code>,
-     *     <code>application/json</code>, and
-     *    <code>application/vnd.amazonaws.connect.message.interactive.response</code>.</p>
-     * @public
-     */
-    ContentType: string | undefined;
-    /**
-     * <p>The content of the chat message. Maximum of 16,384 bytes for all content types
-     *    (<code>text/plain</code>, <code>text/markdown</code>, <code>application/json</code>, and
-     *    <code>application/vnd.amazonaws.connect.message.interactive.response</code>).</p>
-     *          <p>Some messaging channels enforce lower limits. For channel-specific message size limits, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/feature-limits.html#chat-message-size-limits">Chat message size limits
-     *    by channel</a> in the <i>Amazon Connect Customer Administrator Guide</i>.</p>
-     * @public
-     */
-    Content: string | undefined;
-}
 /**
  * <p> The configuration of the participant. </p>
  * @public
@@ -2722,40 +2859,6 @@ export interface ParticipantConfiguration {
      */
     ResponseMode?: ResponseMode | undefined;
 }
-/**
- * <p>Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how
- *    to configure for them, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable
- *     persistent chat</a>.</p>
- * @public
- */
-export interface PersistentChat {
-    /**
-     * <p>The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for
-     *    persistent chat. </p>
-     *          <ul>
-     *             <li>
-     *                <p>
-     *                   <code>ENTIRE_PAST_SESSION</code>: Rehydrates a chat from the most recently terminated past chat contact of the
-     *      specified past ended chat session. To use this type, provide the <code>initialContactId</code> of the past ended
-     *      chat session in the <code>sourceContactId</code> field. In this type, Connect Customer determines the most recent
-     *      chat contact on the specified chat session that has ended, and uses it to start a persistent chat. </p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>FROM_SEGMENT</code>: Rehydrates a chat from the past chat contact that is specified in the
-     *       <code>sourceContactId</code> field. </p>
-     *             </li>
-     *          </ul>
-     *          <p>The actual contactId used for rehydration is provided in the response of this API. </p>
-     * @public
-     */
-    RehydrationType?: RehydrationType | undefined;
-    /**
-     * <p>The contactId from which a persistent chat session must be started.</p>
-     * @public
-     */
-    SourceContactId?: string | undefined;
-}
 /**
  * @public
  */
@@ -3555,73 +3658,6 @@ export interface StartTestCaseExecutionResponse {
      */
     Status?: TestCaseExecutionStatus | undefined;
 }
-/**
- * @public
- */
-export interface StartWebRTCContactRequest {
-    /**
-     * <p>A custom key-value pair using an attribute map. The attributes are standard Connect Customer attributes, and
-     *    can be accessed in flows just like any other contact attributes.</p>
-     *          <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only
-     *    alphanumeric, -, and _ characters.</p>
-     * @public
-     */
-    Attributes?: Record<string, string> | undefined;
-    /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
-     *          <p>The token is valid for 7 days after creation. If a contact is already started, the contact ID is
-     *    returned.</p>
-     * @public
-     */
-    ClientToken?: string | undefined;
-    /**
-     * <p>The identifier of the flow for the call. To see the ContactFlowId in the Connect Customer admin website, on the navigation menu go to
-     *     <b>Routing</b>, <b>Flows</b>. Choose the flow. On the flow page,
-     *    under the name of the flow, choose <b>Show additional flow information</b>. The
-     *    ContactFlowId is the last part of the ARN, shown here in bold: </p>
-     *          <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
-     *          </p>
-     * @public
-     */
-    ContactFlowId: string | undefined;
-    /**
-     * <p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>Information about the video sharing capabilities of the participants (customer, agent).</p>
-     * @public
-     */
-    AllowedCapabilities?: AllowedCapabilities | undefined;
-    /**
-     * <p>The customer's details.</p>
-     * @public
-     */
-    ParticipantDetails: ParticipantDetails | undefined;
-    /**
-     * <p>The unique identifier for an Connect Customer contact. This identifier is related to the contact
-     *    starting.</p>
-     * @public
-     */
-    RelatedContactId?: string | undefined;
-    /**
-     * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following
-     *    reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> | <code>STRING</code> |
-     *     <code>DATE</code> | <code>EMAIL</code>. <code>ATTACHMENT</code> is not a supported reference type during task
-     *    creation.</p>
-     * @public
-     */
-    References?: Record<string, Reference> | undefined;
-    /**
-     * <p>A description of the task that is shown to an agent in the Contact Control Panel (CCP).</p>
-     * @public
-     */
-    Description?: string | undefined;
-}
 /**
  * <p>The attendee information, including attendee ID and join token.</p>
  * @public
@@ -6815,86 +6851,3 @@ export interface EvaluationFormItemEnablementConfiguration {
      */
     DefaultAction?: EvaluationFormItemEnablementAction | undefined;
 }
-/**
- * <p>The search criteria to be used to return evaluation forms.</p>
- * @public
- */
-export interface EvaluationFormSearchCriteria {
-    /**
-     * <p>A list of conditions which would be applied together with an OR condition.</p>
-     * @public
-     */
-    OrConditions?: EvaluationFormSearchCriteria[] | undefined;
-    /**
-     * <p>A list of conditions which would be applied together with an AND condition.</p>
-     * @public
-     */
-    AndConditions?: EvaluationFormSearchCriteria[] | undefined;
-    /**
-     * <p>A leaf node condition which can be used to specify a string condition.</p>
-     * @public
-     */
-    StringCondition?: StringCondition | undefined;
-    /**
-     * <p>A leaf node condition which can be used to specify a numeric condition.</p>
-     *          <note>
-     *             <p>The currently supported value for <code>FieldName</code> is <code>limit</code>.</p>
-     *          </note>
-     * @public
-     */
-    NumberCondition?: NumberCondition | undefined;
-    /**
-     * <p>Boolean search condition.</p>
-     * @public
-     */
-    BooleanCondition?: BooleanCondition | undefined;
-    /**
-     * <p>Datetime search condition.</p>
-     * @public
-     */
-    DateTimeCondition?: DateTimeCondition | undefined;
-}
-/**
- * <p>The search criteria to be used to return evaluations.</p>
- * @public
- */
-export interface EvaluationSearchCriteria {
-    /**
-     * <p>A list of conditions which would be applied together with an OR condition.</p>
-     * @public
-     */
-    OrConditions?: EvaluationSearchCriteria[] | undefined;
-    /**
-     * <p>A list of conditions which would be applied together with an AND condition.</p>
-     * @public
-     */
-    AndConditions?: EvaluationSearchCriteria[] | undefined;
-    /**
-     * <p>A leaf node condition which can be used to specify a string condition.</p>
-     * @public
-     */
-    StringCondition?: StringCondition | undefined;
-    /**
-     * <p>A leaf node condition which can be used to specify a numeric condition.</p>
-     *          <note>
-     *             <p>The currently supported value for <code>FieldName</code> is <code>limit</code>.</p>
-     *          </note>
-     * @public
-     */
-    NumberCondition?: NumberCondition | undefined;
-    /**
-     * <p>The boolean condition search criteria for searching evaluations.</p>
-     * @public
-     */
-    BooleanCondition?: BooleanCondition | undefined;
-    /**
-     * <p>The datetime condition search criteria for searching evaluations.</p>
-     * @public
-     */
-    DateTimeCondition?: DateTimeCondition | undefined;
-    /**
-     * <p>The decimal condition search criteria for searching evaluations.</p>
-     * @public
-     */
-    DecimalCondition?: DecimalCondition | undefined;
-}