@attabot/complaint-app 1.0.49 → 1.0.50
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/complaint-app.js +3968 -3904
- package/dist/complaint-app.js.map +1 -1
- package/dist/complaint-app.umd.js +8 -8
- package/dist/complaint-app.umd.js.map +1 -1
- package/dist/style.css +1 -1
- package/package.json +1 -1
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|
|
2
2
|
|
|
3
|
-
`+('Please change the parent <Route path="'+v+'"> to <Route ')+('path="'+(v==="/"?"*":v+"/*")+'">.'))}let f=He(),p;if(t){var b;let v=typeof t=="string"?Mt(t):t;d==="/"||(b=v.pathname)!=null&&b.startsWith(d)||(process.env.NODE_ENV!=="production"?ie(!1,"When overriding the location using `<Routes location>` or `useRoutes(routes, location)`, the location pathname must begin with the portion of the URL pathname that was "+('matched by all parent routes. 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4
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|
6
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+
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|
|
7
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Please enter a shorter name.":null)??(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},Tn=ae.createAsyncThunk("complaintType/fetchAll",async(e,t)=>{try{return(await ue.get(_n,{params:e??{}})).data}catch(n){return En(n,t)}}),at=ae.createAsyncThunk("complaintType/fetchById",async(e,t)=>{try{const n=e;return(await ue.get(`${_n}/${n}`)).data}catch(n){return En(n,t)}}),Ln=ae.createAsyncThunk("complaintType/create",async({payload:e,onSuccess:t,onFail:n},r)=>{try{const s={code:e.categoryName,name:e.categoryName,description:e.description,tatMinutes:e.tatMinutes,accessType:e.visibilityType,roleIds:e.roles.map(l=>parseInt(l,10)),userIds:(e.userIds??[]).map(l=>parseInt(l,10))},o=await ue.post(_n,s);return t&&typeof t=="function"&&t(o.data),o.data}catch(s){return console.log("createComplaintType error:",s),n&&typeof n=="function"&&n(s),En(s,r)}}),In=ae.createAsyncThunk("complaintType/update",async({id:e,data:t,onSuccess:n,onFail:r},s)=>{try{const o=await ue.patch(`${_n}/${e}`,t);return n&&typeof n=="function"&&n(o.data),o.data}catch(o){return console.log("updateComplaintType error:",o),r&&typeof r=="function"&&r(o),En(o,s)}}),cr=ae.createAsyncThunk("complaintType/delete",async(e,t)=>{try{const n=await ue.delete(`${_n}/${e}`);return{id:e,data:n.data}}catch(n){return En(n,t)}}),Ia=["userId","id","_id","userID","user_id","value"];function dr(e,t=Ia){if(typeof e=="string"||typeof e=="number")return String(e).trim()||null;if(!e||typeof e!="object")return null;for(const n of t){const r=e[n];if(r!=null&&r!==e){const s=dr(r,Ia);if(s!==null)return s}}return dr(e.user,Ia)}function Fa(e){const t=dr(e?.createdByUserId??e?.createdBy??e?.createdByUser);return t===null?null:[t]}function sh(e,t){const n=Fa(e),r=dr(t);return r!==null&&n?.includes(r)===!0}const oh={complaintList:[],selected:null,loading:!1,saving:!1,error:null},lh=["data","items","results","content","records","list","payload","response","result"],il=e=>{if(Array.isArray(e))return e;if(!e||typeof e!="object")return[];for(const t of lh)if(e[t]!==void 0){const n=il(e[t]);if(n.length||Array.isArray(e[t]))return n}return[]},Me=e=>e?.id??e?._id,ka=(e,t)=>{if(!t)return e;const n=Fa(e),r=Fa(t);return n?.length||!r?.length?e:{...e,userIds:r}},cl=ae.createSlice({name:"complaintType",initialState:oh,reducers:{setComplaintTypeActive(e,t){const{id:n,isActive:r}=t.payload??{};n!=null&&(e.complaintList=e.complaintList.map(s=>String(Me(s))===String(n)?{...s,isActive:r}:s),String(Me(e.selected))===String(n)&&(e.selected={...e.selected,isActive:r}))}},extraReducers:e=>{e.addCase(Tn.pending,t=>{t.loading=!0,t.error=null}).addCase(Tn.fulfilled,(t,n)=>{t.loading=!1;const r=new Map(t.complaintList.map(s=>[String(Me(s)),s]));t.complaintList=il(n.payload).map(s=>ka(s,r.get(String(Me(s)))))}).addCase(Tn.rejected,(t,n)=>{t.loading=!1,t.error=n.payload?.message??n.error?.message??"Failed to fetch complaint types"}).addCase(at.pending,t=>{t.loading=!0,t.error=null}).addCase(at.fulfilled,(t,n)=>{t.loading=!1;const r=n.payload?.data??n.payload,s=t.complaintList.find(o=>String(Me(o))===String(Me(r)));t.selected=ka(r,s)}).addCase(at.rejected,(t,n)=>{t.loading=!1,t.error=n.payload?.message??n.error?.message??"Failed to fetch complaint type"}).addCase(Ln.pending,t=>{t.saving=!0,t.error=null}).addCase(Ln.fulfilled,(t,n)=>{t.saving=!1;const r=n.payload?.data??n.payload,s=n.meta?.arg?.payload?.userIds,o=Array.isArray(s)?{...r,userIds:s}:r;t.complaintList=[o,...t.complaintList.filter(l=>String(Me(l))!==String(Me(o)))],t.selected=o}).addCase(Ln.rejected,(t,n)=>{t.saving=!1,t.error=n.payload?.message??n.error?.message??"Failed to create complaint type"}).addCase(In.pending,t=>{t.saving=!0,t.error=null}).addCase(In.fulfilled,(t,n)=>{t.saving=!1;const r=n.payload?.data??n.payload,s=Me(r)??n.meta?.arg?.id,o=t.complaintList.find(c=>String(Me(c))===String(s)),l=n.meta?.arg?.data?.userIds,i=Array.isArray(l)?{...r,userIds:l}:ka(r,o);t.complaintList=t.complaintList.map(c=>String(Me(c))===String(s)?i:c),t.selected=i}).addCase(In.rejected,(t,n)=>{t.saving=!1,t.error=n.payload?.message??n.error?.message??"Failed to update complaint type"}).addCase(cr.pending,t=>{t.saving=!0,t.error=null}).addCase(cr.fulfilled,(t,n)=>{t.saving=!1;const r=n.payload?.id??n.meta?.arg;t.complaintList=t.complaintList.filter(s=>String(Me(s))!==String(r)),String(Me(t.selected))===String(r)&&(t.selected=null)}).addCase(cr.rejected,(t,n)=>{t.saving=!1,t.error=n.payload?.message??n.error?.message??"Failed to delete complaint type"})}}),{setComplaintTypeActive:ih}=cl.actions,ch=cl.reducer,dh={details:{},id:null,isEdit:!1},dl=ae.createSlice({name:"appDetails",initialState:dh,reducers:{setAppDetails(e,t){e.details=t.payload??{}},clearAppDetails(e){e.details={}},setId(e,t){e.id=t.payload},setIsEdit(e,t){e.isEdit=t.payload.data},clearId(e){e.id=null}}}),{setAppDetails:ul,clearAppDetails:uh,setId:Nt,setIsEdit:Ht,clearId:fh}=dl.actions,fl=dl.reducer,ph={list:[],pagination:null,isLoading:!1,error:null},pl=ae.createSlice({name:"roles",initialState:ph,reducers:{}});pl.reducer;const ur=60,Oa=24*ur,hh={d:Oa,h:ur,m:1};function Da(e){const t=Number(e);return Number.isFinite(t)&&t>0?t:0}function hl(e=[],t=!0){const n=Array.isArray(e)?e:[];return(t?n:n.slice(0,-1)).reduce((s,o)=>s+$e(o?.escalateAfterMinutes),0)}function $e(e){if(e==null||e==="")return 0;if(typeof e=="number")return Da(e);const t=String(e).trim().toLowerCase().replace(/minutes?/g,"").trim();if(!t)return 0;if(/^\d+(\.\d+)?$/.test(t))return Da(t);const n=/(\d+(?:\.\d+)?)\s*(d|h|m)/g;let r=0,s=!1,o;for(;(o=n.exec(t))!==null;)s=!0,r+=(hh[o[2]]||0)*Number(o[1]);return s?Da(r):0}function zt(e){const t=Math.round(typeof e=="number"?e:$e(e));if(!Number.isFinite(t)||t<=0)return"";const n=Math.floor(t/Oa),r=Math.floor(t%Oa/ur),s=t%ur,o=[];return n&&o.push(`${n}d`),r&&o.push(`${r}h`),s&&o.push(`${s}m`),o.join("")}function mh(e){const t=String(e??"").trim().toLowerCase().replace(/minutes?/g,"").replace(/\s+/g,"");return!t||!/^(\d+(?:\.\d+)?[dhm])+$/.test(t)?!1:$e(e)>0}function gh(e){return String(e??"").replace(/(\d+)\s*minutes?/gi,(t,n)=>zt(Number(n))||"0m")}function Ah(e=[]){return hl(e,!0)}function Kt(e=[],t=0){if(!Array.isArray(e)||e.length===0)return e;const n=Math.max(0,$e(t)-hl(e,!1)),r=zt(n),s=e.length-1;return String(e[s]?.escalateAfterMinutes??"")===r?e:e.map((o,l)=>l===s?{...o,escalateAfterMinutes:r}:o)}function yh(e=[]){if(!Array.isArray(e)||e.length===0)return e;const t=e.length-1;return e.map((n,r)=>r===t?{...n,escalateAfterMinutes:""}:n)}const ml=e=>`/api/v1/complaint-types/${e}/workflow-steps`;function bh(e){const t=e?.response?.data??e?.payload??e,n=Array.isArray(t?.errors)?t.errors.map(r=>r?.message).filter(Boolean):[];return n.length?n.join(" "):t?.message??t?.error??e?.message??"Something went wrong"}function Ma(e){return e===!0||e==="Yes"||e==="yes"||e==="true"||e===1||e==="1"}const gl=(e,t)=>t.rejectWithValue({status:e?.response?.status??e?.status,message:bh(e)}),st=ae.createAsyncThunk("workflow/fetchSteps",async(e,t)=>{try{return(await ue.get(ml(e))).data}catch(n){return gl(n,t)}}),fr=ae.createAsyncThunk("workflow/updateSteps",async({id:e,tables:t,onSuccess:n,onFail:r},s)=>{try{if(!Array.isArray(t.tables))throw new Error("tables must be an array");const o=t.tables.map((i,c)=>{const d=Array.isArray(i.role)?i.role.map(y=>Number(y)):[],u=Array.isArray(i.users)?i.users.map(y=>Number(y)):[],f=d.length>0,p=u.length>0,b=!f&&(p||i.workflowType==="user");return{levelNo:c+1,workflowType:b?"Users Based":"Role Based",...f||!b?{roleIds:d}:{},...p||b?{userAssignments:u.map(y=>({userId:y}))}:{},escalateAfterMinutes:$e(i.escalateAfterMinutes),canResolve:Ma(i.canResolve),canReassign:Ma(i.canReassign),isFinalLevel:Ma(i.finalLevel),isActive:!0}}),l=await ue.put(ml(e),{steps:o});return typeof n=="function"&&n(l.data),l.data}catch(o){return typeof r=="function"&&r(o),gl(o,s)}}),vh={workflowSteps:null,workflowStepsLoading:!1,workflowStepsSaving:!1,error:null},Sh=ae.createSlice({name:"workflow",initialState:vh,reducers:{},extraReducers:e=>{e.addCase(st.pending,t=>{t.workflowStepsLoading=!0,t.error=null,t.workflowSteps=null}).addCase(st.fulfilled,(t,n)=>{t.workflowStepsLoading=!1,t.workflowSteps=n.payload?.data??n.payload}).addCase(st.rejected,(t,n)=>{n.meta.aborted||(t.workflowStepsLoading=!1,t.error=n.payload?.message??n.error?.message??"Failed to fetch workflow steps")}).addCase(fr.pending,t=>{t.workflowStepsSaving=!0,t.error=null}).addCase(fr.fulfilled,(t,n)=>{t.workflowStepsSaving=!1,t.workflowSteps=n.payload?.data??n.payload}).addCase(fr.rejected,(t,n)=>{t.workflowStepsSaving=!1,t.error=n.payload?.message??n.error?.message??"Failed to update workflow steps"})}}).reducer,Pa="/api/v1/complaints",wh=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},pr=ae.createAsyncThunk("complaintManagement/fetchQueries",async(e,t)=>{try{const{complaintTypeId:n,page:r=1,limit:s=10,status:o,sort:l="-createdAt",fromDate:i,toDate:c,assignedToUserId:d,unassigned:u,escalationTo:f,search:p}=e||{},b={page:r,limit:s,complaintTypeId:n,sort:l};return o!=null&&o!==""&&o!=="all"&&(b.status=o),p!=null&&p.trim()!==""&&(b.search=p.trim()),i&&c&&(b.fromDate=i,b.toDate=c),d!=null&&d!==""&&(b.assignedToUserId=d),u!=null&&u!==""&&(b.unassigned=u),b.showAllComplaints=!1,f!=null&&f!==""&&f!=="all"&&(b.escalationTo=f),(await ue.get(Pa,{params:b,signal:t.signal})).data}catch(n){return wh(n,t)}}),Ch=e=>`/api/v1/complaints/${e}`,Nh=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})};function xa(e){if(e==null||e==="")return;const t=Number(e);return Number.isNaN(t)?void 0:t}const _t=ae.createAsyncThunk("changeStatus/update",async({id:e,statusId:t,currentStepId:n,assignedToUserId:r,remark:s,onSuccess:o,onFail:l},i)=>{try{const c={},d=xa(t),u=xa(n),f=xa(r);d!=null&&(c.statusId=d),u!=null&&(c.currentStepId=u),f!=null&&(c.assignedToUserId=f),s!=null&&String(s).trim()!==""&&(c.remarks=String(s).trim());const p=await ue.patch(Ch(e),c,{signal:i.signal});return o&&typeof o=="function"&&o(p.data),p.data}catch(c){return l&&typeof l=="function"&&l(c),Nh(c,i)}}),Al={list:[],meta:null,isLoading:!1,error:null,hasLoaded:!1,requestedComplaintTypeId:null},_h=e=>{const t=e?.data??e;if(Array.isArray(t))return{list:t,meta:e?.meta??e?.pagination??null};const n=t?.data??t?.results??t?.items??[];return{list:Array.isArray(n)?n:[],meta:t?.meta??t?.pagination??e?.meta??e?.pagination??null}},Eh=e=>e.payload?.message??e.error?.message??"Failed to fetch queries",yl=e=>e?.complaintId??e?.id,Th=(e,t)=>{const n=t.meta?.arg??{},r=t.payload?.data??t.payload,s=n.id??yl(r);return s==null?e:e.map(o=>{if(String(yl(o))!==String(s))return o;const l={...o};return r&&typeof r=="object"&&!Array.isArray(r)&&["status","statusId","level","levelNo","currentStepId","currentWorkflowStepId","workflowStepId","assignedToUserId"].forEach(i=>{r[i]!==void 0&&(l[i]=r[i])}),n.statusId!=null&&(l.statusId=n.statusId),n.status&&(l.status=n.status),n.currentStepId!=null&&(l.currentStepId=n.currentStepId,l.currentWorkflowStepId=n.currentStepId,l.workflowStepId=n.currentStepId),n.level!=null&&(l.level=n.level,l.levelNo=n.level),n.assignedToUserId!=null&&(l.assignedToUserId=n.assignedToUserId),l})},bl=ae.createSlice({name:"complaintManagement",initialState:Al,reducers:{resetComplaintManagementState:()=>Al},extraReducers:e=>{e.addCase(pr.pending,(t,n)=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.list=[],t.requestedComplaintTypeId=n.meta.arg?.complaintTypeId??null}).addCase(pr.fulfilled,(t,n)=>{const r=n.meta.arg?.complaintTypeId;if(t.requestedComplaintTypeId!=null&&r!=null&&String(t.requestedComplaintTypeId)!==String(r))return;const s=_h(n.payload);t.isLoading=!1,t.hasLoaded=!0,t.list=s.list,t.meta=s.meta}).addCase(pr.rejected,(t,n)=>{if(n.meta.aborted)return;const r=n.meta.arg?.complaintTypeId;t.requestedComplaintTypeId!=null&&r!=null&&String(t.requestedComplaintTypeId)!==String(r)||(t.isLoading=!1,t.hasLoaded=!0,t.error=Eh(n))}).addCase(_t.fulfilled,(t,n)=>{t.list=Th(t.list,n)})}}),{resetComplaintManagementState:vl}=bl.actions,Lh=bl.reducer,Ih=e=>`/api/v1/complaint-types/${e}/statuses`,Fh="/api/v1/complaints/summary",Sl=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},Qt=ae.createAsyncThunk("status/fetchStatuses",async(e,t)=>{try{return(await ue.get(Ih(e),{signal:t.signal})).data}catch(n){return Sl(n,t)}}),hr=ae.createAsyncThunk("status/fetchComplaintSummary",async(e,t)=>{try{return(await ue.get(Fh,{params:{complaintTypeId:e},signal:t.signal})).data}catch(n){return Sl(n,t)}}),wl={list:[],isLoading:!1,error:null,hasLoaded:!1,requestedComplaintTypeId:null,complaintSummary:null,isComplaintSummaryLoading:!1,complaintSummaryError:null,hasComplaintSummaryLoaded:!1,requestedComplaintSummaryTypeId:null},kh=e=>{const t=e?.data??e?.results??e?.items??e;return Array.isArray(t)?t:[]},Oh=e=>{const t=e?.data??e;return!t||typeof t!="object"||Array.isArray(t)?null:t},Dh=e=>e.payload?.message??e.error?.message??"Failed to fetch statuses",Mh=e=>e.payload?.message??e.error?.message??"Failed to fetch complaint summary",mr=(e,t)=>e!=null&&t!=null&&String(e)!==String(t),Cl=ae.createSlice({name:"status",initialState:wl,reducers:{resetStatusState:()=>wl},extraReducers:e=>{e.addCase(Qt.pending,(t,n)=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.list=[],t.requestedComplaintTypeId=n.meta.arg??null}).addCase(Qt.fulfilled,(t,n)=>{const r=n.meta.arg;if(mr(t.requestedComplaintTypeId,r))return;const s=kh(n.payload);t.isLoading=!1,t.hasLoaded=!0,t.list=[...s].sort((o,l)=>(o.displayOrder??0)-(l.displayOrder??0))}).addCase(Qt.rejected,(t,n)=>{if(n.meta.aborted)return;const r=n.meta.arg;mr(t.requestedComplaintTypeId,r)||(t.isLoading=!1,t.hasLoaded=!0,t.error=Dh(n))}).addCase(hr.pending,(t,n)=>{t.isComplaintSummaryLoading=!0,t.complaintSummaryError=null,t.hasComplaintSummaryLoaded=!1,t.complaintSummary=null,t.requestedComplaintSummaryTypeId=n.meta.arg??null}).addCase(hr.fulfilled,(t,n)=>{const r=n.meta.arg;mr(t.requestedComplaintSummaryTypeId,r)||(t.isComplaintSummaryLoading=!1,t.hasComplaintSummaryLoaded=!0,t.complaintSummary=Oh(n.payload))}).addCase(hr.rejected,(t,n)=>{if(n.meta.aborted)return;const r=n.meta.arg;mr(t.requestedComplaintSummaryTypeId,r)||(t.isComplaintSummaryLoading=!1,t.hasComplaintSummaryLoaded=!0,t.complaintSummaryError=Mh(n))})}}),{resetStatusState:Nl}=Cl.actions,Ph=Cl.reducer,xh="/api/v1/complaints",Bh="/api/v1/complaint-types",_l=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},gr=ae.createAsyncThunk("createComplaint/create",async(e,t)=>{try{return(await ue.post(xh,e,{signal:t.signal})).data}catch(n){return _l(n,t)}}),Fn=ae.createAsyncThunk("createComplaint/updateActive",async({id:e,isActive:t,onSuccess:n,onFail:r},s)=>{try{const o=await ue.patch(`${Bh}/${e}`,{isActive:t},{signal:s.signal});return n&&typeof n=="function"&&n(o.data),o.data}catch(o){return r&&typeof r=="function"&&r(o),_l(o,s)}}),Uh={data:null,isLoading:!1,error:null,hasLoaded:!1,isActive:!0,activeComplaintTypeId:null,isUpdatingActive:!1,activeError:null},$h=e=>e.payload?.message??e.error?.message??"Failed to create complaint",jh=e=>e.payload?.message??e.error?.message??"Failed to update complaint type",Vh=ae.createSlice({name:"createComplaint",initialState:Uh,reducers:{},extraReducers:e=>{e.addCase(gr.pending,t=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1}).addCase(gr.fulfilled,(t,n)=>{t.isLoading=!1,t.hasLoaded=!0,t.data=n.payload?.data??n.payload}).addCase(gr.rejected,(t,n)=>{n.meta.aborted||(t.isLoading=!1,t.hasLoaded=!0,t.error=$h(n))}).addCase(Fn.pending,t=>{t.isUpdatingActive=!0,t.activeError=null}).addCase(Fn.fulfilled,(t,n)=>{t.isUpdatingActive=!1;const r=n.payload?.data??n.payload;t.activeComplaintTypeId=r?.id??n.meta?.arg?.id??null,t.isActive=!!(r?.isActive??r?.active??n.meta?.arg?.isActive)}).addCase(Fn.rejected,(t,n)=>{n.meta.aborted||(t.isUpdatingActive=!1,t.activeError=jh(n))})}}).reducer,El={data:null,isLoading:!1,error:null,hasLoaded:!1,updatingId:null},Wh=e=>e.payload?.message??e.error?.message??"Failed to update complaint status",Tl=ae.createSlice({name:"changeStatus",initialState:El,reducers:{resetChangeStatusState:()=>El},extraReducers:e=>{e.addCase(_t.pending,(t,n)=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.updatingId=n.meta.arg?.id??null}).addCase(_t.fulfilled,(t,n)=>{t.isLoading=!1,t.hasLoaded=!0,t.updatingId=null,t.data=n.payload?.data??n.payload}).addCase(_t.rejected,(t,n)=>{n.meta.aborted||(t.isLoading=!1,t.hasLoaded=!0,t.updatingId=null,t.error=Wh(n))})}}),{resetChangeStatusState:qh}=Tl.actions,Hh=Tl.reducer,zh={BASE_URL:"/",DEV:!1,MODE:"production",PROD:!0,SSR:!1},Ba=(e,t)=>{try{return zh?.[e]||t}catch{return t}},Kh=Ba("VITE_S3_API_URL","https://api.airaops.com").replace(/\/$/,""),Ll=Ba("VITE_S3_UPLOAD_ENDPOINT","/api/v1/files/upload"),Qh=Ba("VITE_S3_SIGNED_URL_ENDPOINT","/api/v1/files/signed-url"),Il=e=>/^https?:\/\//i.test(e)?e:`${Kh}${e}`,Xh=e=>(String(e?.name||e?.fileName||"file").split(/[/\\]/).pop()||"file").replace(/[^\w.-]+/g,"_")||"file",Fl=(e,t)=>{const n=e?.response?.data,r=n?.error?.details?.errors?.file;if(r)return r;const s=n?.message;return s||(e?.response?.status===404?`S3 upload endpoint was not found: ${Ll}`:e?.response?.data?.error??e?.message??t)},kn=ae.createAsyncThunk("s3/fileUpload",async({file:e,folder:t},{rejectWithValue:n})=>{try{const r={fileSize:e.size,subDirectory:t,fileName:Xh(e)},s=await ue.post(Il(Ll),r),o=s.data.uploadSignedUrl;return(await fetch(o,{method:"PUT",headers:{"Content-Type":e.type||"application/octet-stream"},body:e})).ok?s.data:n("Error uploading file")}catch(r){return n(Fl(r,"Error uploading file"))}}),On=ae.createAsyncThunk("s3/getSignedUrl",async({params:e},{rejectWithValue:t})=>{try{const r=(await ue.get(Il(Qh),{params:e})).data??{},s=r.data??r;return s.signedUrl||s.uploadSignedUrl||""}catch(n){return t(Fl(n,"Error getting file signedUrl"))}}),Yh={isUploading:!1,uploadedFile:null,uploadedFiles:[],uploadError:null,isGettingSignedUrl:!1,signedUrl:"",signedUrlError:null},Gh=ae.createSlice({name:"s3",initialState:Yh,reducers:{},extraReducers:e=>{e.addCase(kn.pending,t=>{t.isUploading=!0,t.uploadError=null}).addCase(kn.fulfilled,(t,n)=>{t.isUploading=!1,t.uploadedFile=n.payload,t.uploadedFiles.push(n.payload)}).addCase(kn.rejected,(t,n)=>{n.meta.aborted||(t.isUploading=!1,t.uploadError=n.payload||"Error uploading file")}).addCase(On.pending,t=>{t.isGettingSignedUrl=!0,t.signedUrl="",t.signedUrlError=null}).addCase(On.fulfilled,(t,n)=>{t.isGettingSignedUrl=!1,t.signedUrl=n.payload}).addCase(On.rejected,(t,n)=>{n.meta.aborted||(t.isGettingSignedUrl=!1,t.signedUrl="",t.signedUrlError=n.payload||"Error getting file signedUrl")})}}).reducer,Jh=e=>`/api/v1/complaints/${encodeURIComponent(e)}`,Zh=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Failed to fetch complaint details"})},Et=ae.createAsyncThunk("complaintsGetOne/fetchById",async(e,t)=>{try{return(await ue.get(Jh(e),{signal:t.signal})).data}catch(n){return Zh(n,t)}}),kl={data:null,isLoading:!1,error:null,hasLoaded:!1,requestedComplaintId:null},Rh=e=>e.payload?.message??e.error?.message??"Failed to fetch complaint details",Ol=(e,t)=>e!=null&&t!=null&&String(e)!==String(t),Dl=ae.createSlice({name:"complaintsGetOne",initialState:kl,reducers:{resetComplaintDetails:()=>kl},extraReducers:e=>{e.addCase(Et.pending,(t,n)=>{t.data=null,t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.requestedComplaintId=n.meta.arg??null}).addCase(Et.fulfilled,(t,n)=>{Ol(t.requestedComplaintId,n.meta.arg)||(t.data=n.payload?.data??n.payload,t.isLoading=!1,t.hasLoaded=!0)}).addCase(Et.rejected,(t,n)=>{n.meta.aborted||Ol(t.requestedComplaintId,n.meta.arg)||(t.isLoading=!1,t.hasLoaded=!0,t.error=Rh(n))})}}),{resetComplaintDetails:em}=Dl.actions,tm=Dl.reducer,nm=e=>`/api/v1/users/role/${e}`,Tt=ae.createAsyncThunk("roleUsers/fetchByRole",async(e,t)=>{try{const n=await ue.get(nm(encodeURIComponent(e)),{signal:t.signal});return{roleId:e,response:n.data}}catch(n){return t.rejectWithValue({roleId:e,message:n?.response?.data?.message??n?.response?.data?.error??n?.message??"Failed to fetch users for 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t.rejectWithValue({complaintId:e,message:n?.response?.data?.message??n?.response?.data?.error??n?.message??"Failed to fetch complaint activity"})}}),Ml={activities:[],complaintId:null,isLoading:!1,error:null,hasLoaded:!1,currentRequestId:null};function om(e){const t=e?.data??e;return Array.isArray(t)?t:Array.isArray(t?.activities)?t.activities:Array.isArray(t?.items)?t.items:Array.isArray(t?.results)?t.results:[]}const Pl=ae.createSlice({name:"activityLog",initialState:Ml,reducers:{resetActivityLog:()=>Ml},extraReducers:e=>{e.addCase(Lt.pending,(t,n)=>{t.activities=[],t.complaintId=n.meta.arg??null,t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.currentRequestId=n.meta.requestId}).addCase(Lt.fulfilled,(t,n)=>{t.currentRequestId===n.meta.requestId&&(t.activities=om(n.payload?.response),t.complaintId=n.payload?.complaintId??n.meta.arg,t.isLoading=!1,t.hasLoaded=!0,t.currentRequestId=null)}).addCase(Lt.rejected,(t,n)=>{n.meta.aborted||t.currentRequestId!==n.meta.requestId||(t.isLoading=!1,t.hasLoaded=!0,t.error=n.payload?.message??n.error?.message??"Failed to fetch complaint activity",t.currentRequestId=null)})}}),{resetActivityLog:lm}=Pl.actions,im=Pl.reducer,cm=(e,t)=>`/api/v1/complaint-analytics/${e}/${t}`,dm=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},um=({fromDate:e,toDate:t,granularity:n}={})=>{const r={};return e&&t&&(r.fromDate=e,r.toDate=t),n&&(r.granularity=n),r},Ye=async(e,t,n)=>{try{const{complaintTypeId:r,...s}=t||{};return(await ue.get(cm(r,e),{params:um(s),signal:n.signal})).data}catch(r){return dm(r,n)}},xl=ae.createAsyncThunk("analytics/fetchOverview",(e,t)=>Ye("overview",e,t)),Bl=ae.createAsyncThunk("analytics/fetchTrends",(e,t)=>Ye("trends",e,t)),Ul=ae.createAsyncThunk("analytics/fetchBacklog",(e,t)=>Ye("backlog",e,t)),$l=ae.createAsyncThunk("analytics/fetchSla",(e,t)=>Ye("sla",e,t)),jl=ae.createAsyncThunk("analytics/fetchResolutionTimes",(e,t)=>Ye("resolution-times",e,t)),Vl=ae.createAsyncThunk("analytics/fetchTypes",(e,t)=>Ye("types",e,t)),Wl=ae.createAsyncThunk("analytics/fetchWorkflowBottlenecks",(e,t)=>Ye("workflow-bottlenecks",e,t)),ql=ae.createAsyncThunk("analytics/fetchWorkload",(e,t)=>Ye("workload",e,t)),Hl=ae.createAsyncThunk("analytics/fetchEscalations",(e,t)=>Ye("escalations",e,t)),zl=ae.createAsyncThunk("analytics/fetchReassignments",(e,t)=>Ye("reassignments",e,t)),fm={overview:xl,trends:Bl,backlog:Ul,sla:$l,resolutionTimes:jl,types:Vl,workflowBottlenecks:Wl,workload:ql,escalations:Hl,reassignments:zl},Kl={data:null,isLoading:!1,error:null,hasLoaded:!1,requestedComplaintTypeId:null},pm=ae.createAction("analytics/reset"),hm=e=>e?.data??e??null,mm=e=>e.payload?.message??e.error?.message??"Failed 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types"}).addCase(ot.pending,t=>{t.loading=!0,t.error=null}).addCase(ot.fulfilled,(t,n)=>{t.loading=!1;const r=n.payload?.data??n.payload,s=t.complaintList.find(o=>String(Pe(o))===String(Pe(r)));t.selected=Pa(r,s)}).addCase(ot.rejected,(t,n)=>{t.loading=!1,t.error=n.payload?.message??n.error?.message??"Failed to fetch complaint type"}).addCase(kn.pending,t=>{t.saving=!0,t.error=null}).addCase(kn.fulfilled,(t,n)=>{t.saving=!1;const r=n.payload?.data??n.payload,s=n.meta?.arg?.payload?.userIds,o=Array.isArray(s)?{...r,userIds:s}:r;t.complaintList=[o,...t.complaintList.filter(l=>String(Pe(l))!==String(Pe(o)))],t.selected=o}).addCase(kn.rejected,(t,n)=>{t.saving=!1,t.error=n.payload?.message??n.error?.message??"Failed to create complaint type"}).addCase(On.pending,t=>{t.saving=!0,t.error=null}).addCase(On.fulfilled,(t,n)=>{t.saving=!1;const r=n.payload?.data??n.payload,s=Pe(r)??n.meta?.arg?.id,o=t.complaintList.find(c=>String(Pe(c))===String(s)),l=n.meta?.arg?.data?.userIds,i=Array.isArray(l)?{...r,userIds:l}:Pa(r,o);t.complaintList=t.complaintList.map(c=>String(Pe(c))===String(s)?i:c),t.selected=i}).addCase(On.rejected,(t,n)=>{t.saving=!1,t.error=n.payload?.message??n.error?.message??"Failed to update complaint type"}).addCase(pr.pending,t=>{t.saving=!0,t.error=null}).addCase(pr.fulfilled,(t,n)=>{t.saving=!1;const r=n.payload?.id??n.meta?.arg;t.complaintList=t.complaintList.filter(s=>String(Pe(s))!==String(r)),String(Pe(t.selected))===String(r)&&(t.selected=null)}).addCase(pr.rejected,(t,n)=>{t.saving=!1,t.error=n.payload?.message??n.error?.message??"Failed to delete complaint type"})}}),{setComplaintTypeActive:ph}=gl.actions,hh=gl.reducer,mh={details:{},id:null,isEdit:!1},Al=ae.createSlice({name:"appDetails",initialState:mh,reducers:{setAppDetails(e,t){e.details=t.payload??{}},clearAppDetails(e){e.details={}},setId(e,t){e.id=t.payload},setIsEdit(e,t){e.isEdit=t.payload.data},clearId(e){e.id=null}}}),{setAppDetails:yl,clearAppDetails:gh,setId:_t,setIsEdit:zt,clearId:Ah}=Al.actions,bl=Al.reducer,yh={list:[],pagination:null,isLoading:!1,error:null},vl=ae.createSlice({name:"roles",initialState:yh,reducers:{}});vl.reducer;const mr=60,xa=24*mr,bh={d:xa,h:mr,m:1};function Ba(e){const t=Number(e);return Number.isFinite(t)&&t>0?t:0}function Sl(e=[],t=!0){const n=Array.isArray(e)?e:[];return(t?n:n.slice(0,-1)).reduce((s,o)=>s+xe(o?.escalateAfterMinutes),0)}function xe(e){if(e==null||e==="")return 0;if(typeof e=="number")return Ba(e);const t=String(e).trim().toLowerCase().replace(/minutes?/g,"").trim();if(!t)return 0;if(/^\d+(\.\d+)?$/.test(t))return Ba(t);const n=/(\d+(?:\.\d+)?)\s*(d|h|m)/g;let r=0,s=!1,o;for(;(o=n.exec(t))!==null;)s=!0,r+=(bh[o[2]]||0)*Number(o[1]);return s?Ba(r):0}function Kt(e){const t=Math.round(typeof e=="number"?e:xe(e));if(!Number.isFinite(t)||t<=0)return"";const n=Math.floor(t/xa),r=Math.floor(t%xa/mr),s=t%mr,o=[];return n&&o.push(`${n}d`),r&&o.push(`${r}h`),s&&o.push(`${s}m`),o.join("")}function vh(e){const t=String(e??"").trim().toLowerCase().replace(/minutes?/g,"").replace(/\s+/g,"");return!t||!/^(\d+(?:\.\d+)?[dhm])+$/.test(t)?!1:xe(e)>0}function Sh(e){return String(e??"").replace(/(\d+)\s*minutes?/gi,(t,n)=>Kt(Number(n))||"0m")}function wh(e=[]){return Sl(e,!0)}function Qt(e=[],t=0){if(!Array.isArray(e)||e.length===0)return e;const n=Math.max(0,xe(t)-Sl(e,!1)),r=Kt(n),s=e.length-1;return String(e[s]?.escalateAfterMinutes??"")===r?e:e.map((o,l)=>l===s?{...o,escalateAfterMinutes:r}:o)}function Ch(e=[]){if(!Array.isArray(e)||e.length===0)return e;const t=e.length-1;return e.map((n,r)=>r===t?{...n,escalateAfterMinutes:""}:n)}const Ua=e=>`/api/v1/complaint-types/${e}/workflow-steps`;function Nh(e){const t=e?.response?.data??e?.payload??e,n=Array.isArray(t?.errors)?t.errors.map(r=>r?.message).filter(Boolean):[];return n.length?n.join(" "):t?.message??t?.error??e?.message??"Something went wrong"}function $a(e){return e===!0||e==="Yes"||e==="yes"||e==="true"||e===1||e==="1"}const wl=(e,t)=>t.rejectWithValue({status:e?.response?.status??e?.status,message:Nh(e)}),Je=ae.createAsyncThunk("workflow/fetchSteps",async(e,t)=>{try{return(await fe.get(Ua(e))).data}catch(n){return wl(n,t)}}),gr=ae.createAsyncThunk("workflow/updateSteps",async({id:e,tables:t,onSuccess:n,onFail:r},s)=>{try{if(!Array.isArray(t.tables))throw new Error("tables must be an array");const o=t.tables.map((i,c)=>{const d=Array.isArray(i.role)?i.role.map(b=>Number(b)):[],u=Array.isArray(i.users)?i.users.map(b=>Number(b)):[],f=d.length>0,p=u.length>0,y=!f&&(p||i.workflowType==="user");return{levelNo:c+1,workflowType:y?"Users Based":"Role Based",...f||!y?{roleIds:d}:{},...p||y?{userAssignments:u.map(b=>({userId:b}))}:{},escalateAfterMinutes:xe(i.escalateAfterMinutes),canResolve:$a(i.canResolve),canReassign:$a(i.canReassign),isFinalLevel:$a(i.finalLevel),isActive:!0}}),l=await fe.put(Ua(e),{steps:o});return typeof n=="function"&&n(l.data),l.data}catch(o){return typeof r=="function"&&r(o),wl(o,s)}}),_h={workflowSteps:null,workflowStepsLoading:!1,workflowStepsSaving:!1,error:null},Eh=ae.createSlice({name:"workflow",initialState:_h,reducers:{},extraReducers:e=>{e.addCase(Je.pending,t=>{t.workflowStepsLoading=!0,t.error=null,t.workflowSteps=null}).addCase(Je.fulfilled,(t,n)=>{t.workflowStepsLoading=!1,t.workflowSteps=n.payload?.data??n.payload}).addCase(Je.rejected,(t,n)=>{n.meta.aborted||(t.workflowStepsLoading=!1,t.error=n.payload?.message??n.error?.message??"Failed to fetch workflow steps")}).addCase(gr.pending,t=>{t.workflowStepsSaving=!0,t.error=null}).addCase(gr.fulfilled,(t,n)=>{t.workflowStepsSaving=!1,t.workflowSteps=n.payload?.data??n.payload}).addCase(gr.rejected,(t,n)=>{t.workflowStepsSaving=!1,t.error=n.payload?.message??n.error?.message??"Failed to update workflow steps"})}}).reducer,Ar="/api/v1/complaints",Th=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},yr=ae.createAsyncThunk("complaintManagement/fetchQueries",async(e,t)=>{try{const{complaintTypeId:n,page:r=1,limit:s=10,status:o,sort:l="-createdAt",fromDate:i,toDate:c,assignedToUserId:d,unassigned:u,escalationTo:f,search:p}=e||{},y={page:r,limit:s,complaintTypeId:n,sort:l};return o!=null&&o!==""&&o!=="all"&&(y.status=o),p!=null&&p.trim()!==""&&(y.search=p.trim()),i&&c&&(y.fromDate=i,y.toDate=c),d!=null&&d!==""&&(y.assignedToUserId=d),u!=null&&u!==""&&(y.unassigned=u),y.showAllComplaints=!1,f!=null&&f!==""&&f!=="all"&&(y.escalationTo=f),(await fe.get(Ar,{params:y,signal:t.signal})).data}catch(n){return Th(n,t)}}),Lh=e=>`/api/v1/complaints/${e}`,Ih=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})};function ja(e){if(e==null||e==="")return;const t=Number(e);return Number.isNaN(t)?void 0:t}const Et=ae.createAsyncThunk("changeStatus/update",async({id:e,statusId:t,currentStepId:n,assignedToUserId:r,remark:s,onSuccess:o,onFail:l},i)=>{try{const c={},d=ja(t),u=ja(n),f=ja(r);d!=null&&(c.statusId=d),u!=null&&(c.currentStepId=u),f!=null&&(c.assignedToUserId=f),s!=null&&String(s).trim()!==""&&(c.remarks=String(s).trim());const p=await fe.patch(Lh(e),c,{signal:i.signal});return o&&typeof o=="function"&&o(p.data),p.data}catch(c){return l&&typeof l=="function"&&l(c),Ih(c,i)}}),Cl={list:[],meta:null,isLoading:!1,error:null,hasLoaded:!1,requestedComplaintTypeId:null},Fh=e=>{const t=e?.data??e;if(Array.isArray(t))return{list:t,meta:e?.meta??e?.pagination??null};const n=t?.data??t?.results??t?.items??[];return{list:Array.isArray(n)?n:[],meta:t?.meta??t?.pagination??e?.meta??e?.pagination??null}},kh=e=>e.payload?.message??e.error?.message??"Failed to fetch queries",Nl=e=>e?.complaintId??e?.id,Oh=(e,t)=>{const n=t.meta?.arg??{},r=t.payload?.data??t.payload,s=n.id??Nl(r);return s==null?e:e.map(o=>{if(String(Nl(o))!==String(s))return o;const l={...o};return r&&typeof r=="object"&&!Array.isArray(r)&&["status","statusId","level","levelNo","currentStepId","currentWorkflowStepId","workflowStepId","assignedToUserId"].forEach(i=>{r[i]!==void 0&&(l[i]=r[i])}),n.statusId!=null&&(l.statusId=n.statusId),n.status&&(l.status=n.status),n.currentStepId!=null&&(l.currentStepId=n.currentStepId,l.currentWorkflowStepId=n.currentStepId,l.workflowStepId=n.currentStepId),n.level!=null&&(l.level=n.level,l.levelNo=n.level),n.assignedToUserId!=null&&(l.assignedToUserId=n.assignedToUserId),l})},_l=ae.createSlice({name:"complaintManagement",initialState:Cl,reducers:{resetComplaintManagementState:()=>Cl},extraReducers:e=>{e.addCase(yr.pending,(t,n)=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.list=[],t.requestedComplaintTypeId=n.meta.arg?.complaintTypeId??null}).addCase(yr.fulfilled,(t,n)=>{const r=n.meta.arg?.complaintTypeId;if(t.requestedComplaintTypeId!=null&&r!=null&&String(t.requestedComplaintTypeId)!==String(r))return;const s=Fh(n.payload);t.isLoading=!1,t.hasLoaded=!0,t.list=s.list,t.meta=s.meta}).addCase(yr.rejected,(t,n)=>{if(n.meta.aborted)return;const r=n.meta.arg?.complaintTypeId;t.requestedComplaintTypeId!=null&&r!=null&&String(t.requestedComplaintTypeId)!==String(r)||(t.isLoading=!1,t.hasLoaded=!0,t.error=kh(n))}).addCase(Et.fulfilled,(t,n)=>{t.list=Oh(t.list,n)})}}),{resetComplaintManagementState:El}=_l.actions,Dh=_l.reducer,Mh=e=>`/api/v1/complaint-types/${e}/statuses`,Ph="/api/v1/complaints/summary",Tl=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},Xt=ae.createAsyncThunk("status/fetchStatuses",async(e,t)=>{try{return(await fe.get(Mh(e),{signal:t.signal})).data}catch(n){return Tl(n,t)}}),br=ae.createAsyncThunk("status/fetchComplaintSummary",async(e,t)=>{try{return(await fe.get(Ph,{params:{complaintTypeId:e},signal:t.signal})).data}catch(n){return Tl(n,t)}}),Ll={list:[],isLoading:!1,error:null,hasLoaded:!1,requestedComplaintTypeId:null,complaintSummary:null,isComplaintSummaryLoading:!1,complaintSummaryError:null,hasComplaintSummaryLoaded:!1,requestedComplaintSummaryTypeId:null},xh=e=>{const t=e?.data??e?.results??e?.items??e;return Array.isArray(t)?t:[]},Bh=e=>{const t=e?.data??e;return!t||typeof t!="object"||Array.isArray(t)?null:t},Uh=e=>e.payload?.message??e.error?.message??"Failed to fetch statuses",$h=e=>e.payload?.message??e.error?.message??"Failed to fetch complaint summary",vr=(e,t)=>e!=null&&t!=null&&String(e)!==String(t),Il=ae.createSlice({name:"status",initialState:Ll,reducers:{resetStatusState:()=>Ll},extraReducers:e=>{e.addCase(Xt.pending,(t,n)=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.list=[],t.requestedComplaintTypeId=n.meta.arg??null}).addCase(Xt.fulfilled,(t,n)=>{const r=n.meta.arg;if(vr(t.requestedComplaintTypeId,r))return;const s=xh(n.payload);t.isLoading=!1,t.hasLoaded=!0,t.list=[...s].sort((o,l)=>(o.displayOrder??0)-(l.displayOrder??0))}).addCase(Xt.rejected,(t,n)=>{if(n.meta.aborted)return;const r=n.meta.arg;vr(t.requestedComplaintTypeId,r)||(t.isLoading=!1,t.hasLoaded=!0,t.error=Uh(n))}).addCase(br.pending,(t,n)=>{t.isComplaintSummaryLoading=!0,t.complaintSummaryError=null,t.hasComplaintSummaryLoaded=!1,t.complaintSummary=null,t.requestedComplaintSummaryTypeId=n.meta.arg??null}).addCase(br.fulfilled,(t,n)=>{const r=n.meta.arg;vr(t.requestedComplaintSummaryTypeId,r)||(t.isComplaintSummaryLoading=!1,t.hasComplaintSummaryLoaded=!0,t.complaintSummary=Bh(n.payload))}).addCase(br.rejected,(t,n)=>{if(n.meta.aborted)return;const r=n.meta.arg;vr(t.requestedComplaintSummaryTypeId,r)||(t.isComplaintSummaryLoading=!1,t.hasComplaintSummaryLoaded=!0,t.complaintSummaryError=$h(n))})}}),{resetStatusState:Fl}=Il.actions,jh=Il.reducer,Vh="/api/v1/complaints",Wh="/api/v1/complaint-types",kl=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},Sr=ae.createAsyncThunk("createComplaint/create",async(e,t)=>{try{return(await fe.post(Vh,e,{signal:t.signal})).data}catch(n){return kl(n,t)}}),Dn=ae.createAsyncThunk("createComplaint/updateActive",async({id:e,isActive:t,onSuccess:n,onFail:r},s)=>{try{const o=await fe.patch(`${Wh}/${e}`,{isActive:t},{signal:s.signal});return n&&typeof n=="function"&&n(o.data),o.data}catch(o){return r&&typeof r=="function"&&r(o),kl(o,s)}}),qh={data:null,isLoading:!1,error:null,hasLoaded:!1,isActive:!0,activeComplaintTypeId:null,isUpdatingActive:!1,activeError:null},Hh=e=>e.payload?.message??e.error?.message??"Failed to create complaint",zh=e=>e.payload?.message??e.error?.message??"Failed to update complaint type",Kh=ae.createSlice({name:"createComplaint",initialState:qh,reducers:{},extraReducers:e=>{e.addCase(Sr.pending,t=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1}).addCase(Sr.fulfilled,(t,n)=>{t.isLoading=!1,t.hasLoaded=!0,t.data=n.payload?.data??n.payload}).addCase(Sr.rejected,(t,n)=>{n.meta.aborted||(t.isLoading=!1,t.hasLoaded=!0,t.error=Hh(n))}).addCase(Dn.pending,t=>{t.isUpdatingActive=!0,t.activeError=null}).addCase(Dn.fulfilled,(t,n)=>{t.isUpdatingActive=!1;const r=n.payload?.data??n.payload;t.activeComplaintTypeId=r?.id??n.meta?.arg?.id??null,t.isActive=!!(r?.isActive??r?.active??n.meta?.arg?.isActive)}).addCase(Dn.rejected,(t,n)=>{n.meta.aborted||(t.isUpdatingActive=!1,t.activeError=zh(n))})}}).reducer,Ol={data:null,isLoading:!1,error:null,hasLoaded:!1,updatingId:null},Qh=e=>e.payload?.message??e.error?.message??"Failed to update complaint status",Dl=ae.createSlice({name:"changeStatus",initialState:Ol,reducers:{resetChangeStatusState:()=>Ol},extraReducers:e=>{e.addCase(Et.pending,(t,n)=>{t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.updatingId=n.meta.arg?.id??null}).addCase(Et.fulfilled,(t,n)=>{t.isLoading=!1,t.hasLoaded=!0,t.updatingId=null,t.data=n.payload?.data??n.payload}).addCase(Et.rejected,(t,n)=>{n.meta.aborted||(t.isLoading=!1,t.hasLoaded=!0,t.updatingId=null,t.error=Qh(n))})}}),{resetChangeStatusState:Xh}=Dl.actions,Yh=Dl.reducer,Gh={BASE_URL:"/",DEV:!1,MODE:"production",PROD:!0,SSR:!1},Va=(e,t)=>{try{return Gh?.[e]||t}catch{return t}},Jh=Va("VITE_S3_API_URL","https://api.airaops.com").replace(/\/$/,""),Ml=Va("VITE_S3_UPLOAD_ENDPOINT","/api/v1/files/upload"),Zh=Va("VITE_S3_SIGNED_URL_ENDPOINT","/api/v1/files/signed-url"),Pl=e=>/^https?:\/\//i.test(e)?e:`${Jh}${e}`,Rh=e=>(String(e?.name||e?.fileName||"file").split(/[/\\]/).pop()||"file").replace(/[^\w.-]+/g,"_")||"file",xl=(e,t)=>{const n=e?.response?.data,r=n?.error?.details?.errors?.file;if(r)return r;const s=n?.message;return s||(e?.response?.status===404?`S3 upload endpoint was not found: ${Ml}`:e?.response?.data?.error??e?.message??t)},Mn=ae.createAsyncThunk("s3/fileUpload",async({file:e,folder:t},{rejectWithValue:n})=>{try{const r={fileSize:e.size,subDirectory:t,fileName:Rh(e)},s=await fe.post(Pl(Ml),r),o=s.data.uploadSignedUrl;return(await fetch(o,{method:"PUT",headers:{"Content-Type":e.type||"application/octet-stream"},body:e})).ok?s.data:n("Error uploading file")}catch(r){return n(xl(r,"Error uploading file"))}}),Pn=ae.createAsyncThunk("s3/getSignedUrl",async({params:e},{rejectWithValue:t})=>{try{const r=(await fe.get(Pl(Zh),{params:e})).data??{},s=r.data??r;return s.signedUrl||s.uploadSignedUrl||""}catch(n){return t(xl(n,"Error getting file signedUrl"))}}),em={isUploading:!1,uploadedFile:null,uploadedFiles:[],uploadError:null,isGettingSignedUrl:!1,signedUrl:"",signedUrlError:null},tm=ae.createSlice({name:"s3",initialState:em,reducers:{},extraReducers:e=>{e.addCase(Mn.pending,t=>{t.isUploading=!0,t.uploadError=null}).addCase(Mn.fulfilled,(t,n)=>{t.isUploading=!1,t.uploadedFile=n.payload,t.uploadedFiles.push(n.payload)}).addCase(Mn.rejected,(t,n)=>{n.meta.aborted||(t.isUploading=!1,t.uploadError=n.payload||"Error uploading file")}).addCase(Pn.pending,t=>{t.isGettingSignedUrl=!0,t.signedUrl="",t.signedUrlError=null}).addCase(Pn.fulfilled,(t,n)=>{t.isGettingSignedUrl=!1,t.signedUrl=n.payload}).addCase(Pn.rejected,(t,n)=>{n.meta.aborted||(t.isGettingSignedUrl=!1,t.signedUrl="",t.signedUrlError=n.payload||"Error getting file signedUrl")})}}).reducer,nm=e=>`/api/v1/complaints/${encodeURIComponent(e)}`,rm=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Failed to fetch complaint details"})},Tt=ae.createAsyncThunk("complaintsGetOne/fetchById",async(e,t)=>{try{return(await fe.get(nm(e),{signal:t.signal})).data}catch(n){return rm(n,t)}}),Bl={data:null,isLoading:!1,error:null,hasLoaded:!1,requestedComplaintId:null},am=e=>e.payload?.message??e.error?.message??"Failed to fetch complaint details",Ul=(e,t)=>e!=null&&t!=null&&String(e)!==String(t),$l=ae.createSlice({name:"complaintsGetOne",initialState:Bl,reducers:{resetComplaintDetails:()=>Bl},extraReducers:e=>{e.addCase(Tt.pending,(t,n)=>{t.data=null,t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.requestedComplaintId=n.meta.arg??null}).addCase(Tt.fulfilled,(t,n)=>{Ul(t.requestedComplaintId,n.meta.arg)||(t.data=n.payload?.data??n.payload,t.isLoading=!1,t.hasLoaded=!0)}).addCase(Tt.rejected,(t,n)=>{n.meta.aborted||Ul(t.requestedComplaintId,n.meta.arg)||(t.isLoading=!1,t.hasLoaded=!0,t.error=am(n))})}}),{resetComplaintDetails:sm}=$l.actions,om=$l.reducer,lm=e=>`/api/v1/users/role/${e}`,Lt=ae.createAsyncThunk("roleUsers/fetchByRole",async(e,t)=>{try{const n=await fe.get(lm(encodeURIComponent(e)),{signal:t.signal});return{roleId:e,response:n.data}}catch(n){return t.rejectWithValue({roleId:e,message:n?.response?.data?.message??n?.response?.data?.error??n?.message??"Failed to fetch users for role"})}}),im={usersByRoleId:{},loadingByRoleId:{},errorByRoleId:{}},cm=ae.createSlice({name:"roleUsers",initialState:im,reducers:{},extraReducers:e=>{e.addCase(Lt.pending,(t,n)=>{const r=String(n.meta.arg);t.loadingByRoleId[r]=!0,delete t.errorByRoleId[r]}).addCase(Lt.fulfilled,(t,n)=>{const r=String(n.payload.roleId),s=n.payload.response?.data??n.payload.response;t.usersByRoleId[r]=Array.isArray(s)?s:[],t.loadingByRoleId[r]=!1}).addCase(Lt.rejected,(t,n)=>{if(n.meta.aborted)return;const r=String(n.payload?.roleId??n.meta.arg);t.loadingByRoleId[r]=!1,t.errorByRoleId[r]=n.payload?.message??n.error?.message??"Failed to fetch users for role"})}}).reducer,dm=e=>`/api/v1/complaints/${encodeURIComponent(e)}/activities`,It=ae.createAsyncThunk("activityLog/fetchByComplaint",async(e,t)=>{try{const n=await fe.get(dm(e),{signal:t.signal});return{complaintId:e,response:n.data}}catch(n){return t.rejectWithValue({complaintId:e,message:n?.response?.data?.message??n?.response?.data?.error??n?.message??"Failed to fetch complaint activity"})}}),jl={activities:[],complaintId:null,isLoading:!1,error:null,hasLoaded:!1,currentRequestId:null};function um(e){const t=e?.data??e;return Array.isArray(t)?t:Array.isArray(t?.activities)?t.activities:Array.isArray(t?.items)?t.items:Array.isArray(t?.results)?t.results:[]}const Vl=ae.createSlice({name:"activityLog",initialState:jl,reducers:{resetActivityLog:()=>jl},extraReducers:e=>{e.addCase(It.pending,(t,n)=>{t.activities=[],t.complaintId=n.meta.arg??null,t.isLoading=!0,t.error=null,t.hasLoaded=!1,t.currentRequestId=n.meta.requestId}).addCase(It.fulfilled,(t,n)=>{t.currentRequestId===n.meta.requestId&&(t.activities=um(n.payload?.response),t.complaintId=n.payload?.complaintId??n.meta.arg,t.isLoading=!1,t.hasLoaded=!0,t.currentRequestId=null)}).addCase(It.rejected,(t,n)=>{n.meta.aborted||t.currentRequestId!==n.meta.requestId||(t.isLoading=!1,t.hasLoaded=!0,t.error=n.payload?.message??n.error?.message??"Failed to fetch complaint activity",t.currentRequestId=null)})}}),{resetActivityLog:fm}=Vl.actions,pm=Vl.reducer,hm=(e,t)=>`/api/v1/complaint-analytics/${e}/${t}`,mm=(e,t)=>{const n=e?.response?.data,r=Array.isArray(n?.errors)?n.errors.map(s=>s?.message).filter(Boolean):[];return t.rejectWithValue({status:e?.response?.status??e?.status,message:(r.length?r.join(" "):null)??n?.message??n?.error??e?.message??"Something went wrong"})},gm=({fromDate:e,toDate:t,granularity:n}={})=>{const r={};return e&&t&&(r.fromDate=e,r.toDate=t),n&&(r.granularity=n),r},Ze=async(e,t,n)=>{try{const{complaintTypeId:r,...s}=t||{};return(await fe.get(hm(r,e),{params:gm(s),signal:n.signal})).data}catch(r){return mm(r,n)}},Wl=ae.createAsyncThunk("analytics/fetchOverview",(e,t)=>Ze("overview",e,t)),ql=ae.createAsyncThunk("analytics/fetchTrends",(e,t)=>Ze("trends",e,t)),Hl=ae.createAsyncThunk("analytics/fetchBacklog",(e,t)=>Ze("backlog",e,t)),zl=ae.createAsyncThunk("analytics/fetchSla",(e,t)=>Ze("sla",e,t)),Kl=ae.createAsyncThunk("analytics/fetchResolutionTimes",(e,t)=>Ze("resolution-times",e,t)),Ql=ae.createAsyncThunk("analytics/fetchTypes",(e,t)=>Ze("types",e,t)),Xl=ae.createAsyncThunk("analytics/fetchWorkflowBottlenecks",(e,t)=>Ze("workflow-bottlenecks",e,t)),Yl=ae.createAsyncThunk("analytics/fetchWorkload",(e,t)=>Ze("workload",e,t)),Gl=ae.createAsyncThunk("analytics/fetchEscalations",(e,t)=>Ze("escalations",e,t)),Jl=ae.createAsyncThunk("analytics/fetchReassignments",(e,t)=>Ze("reassignments",e,t)),Am={overview:Wl,trends:ql,backlog:Hl,sla:zl,resolutionTimes:Kl,types:Ql,workflowBottlenecks:Xl,workload:Yl,escalations:Gl,reassignments:Jl},Zl={data:null,isLoading:!1,error:null,hasLoaded:!1,requestedComplaintTypeId:null},ym=ae.createAction("analytics/reset"),bm=e=>e?.data??e??null,vm=e=>e.payload?.message??e.error?.message??"Failed to fetch analytics",Rl=(e,t)=>e!=null&&t!=null&&String(e)!==String(t),Re=(e,t)=>ae.createSlice({name:`analytics/${e}`,initialState:Zl,reducers:{},extraReducers:n=>{n.addCase(ym,()=>Zl).addCase(t.pending,(r,s)=>{const o=s.meta.arg?.complaintTypeId??null;String(r.requestedComplaintTypeId)!==String(o)&&(r.data=null),r.isLoading=!0,r.error=null,r.hasLoaded=!1,r.requestedComplaintTypeId=o}).addCase(t.fulfilled,(r,s)=>{Rl(r.requestedComplaintTypeId,s.meta.arg?.complaintTypeId)||(r.isLoading=!1,r.hasLoaded=!0,r.data=bm(s.payload))}).addCase(t.rejected,(r,s)=>{s.meta.aborted||Rl(r.requestedComplaintTypeId,s.meta.arg?.complaintTypeId)||(r.isLoading=!1,r.hasLoaded=!0,r.error=vm(s))})}}),Sm=Re("overview",Wl).reducer,wm=Re("trends",ql).reducer,Cm=Re("backlog",Hl).reducer,Nm=Re("sla",zl).reducer,_m=Re("resolutionTimes",Kl).reducer,Em=Re("types",Ql).reducer,Tm=Re("workflowBottlenecks",Xl).reducer,Lm=Re("workload",Yl).reducer,Im=Re("escalations",Gl).reducer,Fm=Re("reassignments",Jl).reducer,km=ae.combineReducers({overview:Sm,trends:wm,backlog:Cm,sla:Nm,resolutionTimes:_m,types:Em,workflowBottlenecks:Tm,workload:Lm,escalations:Im,reassignments:Fm}),Om=ae.combineReducers({complaintAppComplaint:hl,complaintType:hh,appDetails:bl,workflow:Eh,roles:vl.reducer,complaintManagement:Dh,status:jh,createComplaint:Kh,changeStatus:Yh,s3:tm,complaintsGetOne:om,roleUsers:cm,activityLog:pm,analytics:km}),ei=e=>ae.configureStore({reducer:Om,preloadedState:e,middleware:t=>t({immutableCheck:!1,serializableCheck:!1})}),ti=ei(),ni="data:image/png;base64,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py=st.colors,hy=st.radii,my=st.spacing,gy=st.typography,Ay=[];D.AddFormButton=dc,D.AddTableCard=Ri,D.AnalyticsCard=nt,D.AnalyticsMetric=Oe,D.AnalyticsTablePanel=$s,D.AnalyticsTrendChart=Us,D.ApiProvider=al,D.BacklogAgingPanel=ed,D.BodyText=Ha,D.Button=Ce,D.COMPLAINT_ENDPOINTS=fr,D.CardFooter=ii,D.CardHeader=li,D.ChevronDownIcon=os,D.ChevronRightIcon=Yt,D.Chip=iy,D.CloseIcon=Gi,D.ComplaintApp=Ad,D.ComplaintManagementPage=zi,D.ComplaintSettingsPage=Mc,D.ComplaintStatusOverview=td,D.ComplaintTableGrid=$c,D.ComplaintTableToolbar=fy,D.ComplaintTrendPanel=ld,D.CustomPagination=Pc,D.DEFAULT_PAGE_DESCRIPTION=Hi,D.DEMO_SYSTEMS=Ay,D.DataPoint=ci,D.Divider=di,D.DragHandleIcon=pc,D.EmptyState=Mr,D.EscalationsPanel=cd,D.FieldLabel=ss,D.FormCard=mc,D.FormCardGrid=gc,D.FormField=Qe,D.FormInput=ds,D.FormSelect=us,D.FormTextarea=Xg,D.Heading1=Wa,D.Heading2=qa,D.Input=Rt,D.LabelText=si,D.LayersIcon=Qg,D.LinkText=Mm,D.Loading=it,D.PageHeader=wr,D.PlusIcon=ri,D.Radio=cy,D.ReassignmentsPanel=dd,D.ResolutionTimePanel=ud,D.RoleMultiSelect=Br,D.SETTINGS_STEPS=tt,D.SearchBar=Bi,D.SearchIcon=xi,D.Select=dt,D.SettingsCard=Bn,D.SettingsCardHeader=Yi,D.SettingsWizardProvider=Xi,D.SlaCompliancePanel=fd,D.StatusBadge=dy,D.Stepper=Un,D.SystemCard=Pi,D.SystemCardGrid=ns,D.TableCard=ec,D.TableCardGrid=oc,D.Tag=Ji,D.TeamWorkloadPanel=hd,D.Textarea=cs,D.ThemeProvider=dl,D.Toggle=Cr,D.ToggleField=Nc,D.TrashIcon=Nr,D.Typography=At,D.ValueText=oi,D.WORKFLOW_SUBSTEPS=Kg,D.api=fe,D.appDetailsReducer=bl,D.clearAppDetails=gh,D.clearComplaintError=lh,D.clearId=Ah,D.clearSelectedComplaintResource=ih,D.colors=py,D.complaintReducer=hl,D.createComplaintStore=ei,D.darkTheme=_n,D.deepMerge=Ht,D.default=Ad,D.defaultThemeFile=sl,D.deleteFormField=Tn,D.getFormFields=Ve,D.lightTheme=st,D.normalizeThemeFile=ol,D.radii=hy,D.resetComplaintState=ch,D.resolveActiveTheme=ll,D.saveFormFields=En,D.setAppDetails=yl,D.setAuthToken=La,D.setBaseUrl=rl,D.setId=_t,D.setIsEdit=zt,D.spacing=my,D.store=ti,D.themeToCssVars=il,D.typography=gy,D.useSettingsWizard=xr,D.useTheme=ul,Object.defineProperties(D,{__esModule:{value:!0},[Symbol.toStringTag]:{value:"Module"}})}));
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