@atlashub/smartstack 3.28.0 → 3.30.0

package/dist/chunks/{index-vXiLh35n.js → index-cAikSVW0.js}

@@ -1,5 +1,5 @@
-"use strict";const e=require("react/jsx-runtime"),n=require("react"),us=require("axios"),ne=require("react-i18next"),Dt=require("i18next"),Ya=require("i18next-browser-languagedetector"),w=require("react-router-dom"),Ja=require("@microsoft/signalr"),l=require("lucide-react"),pr=require("react-error-boundary"),Ft=require("react-dom"),Ts=require("modern-screenshot"),gt=require("react-resizable-panels"),Qa=require("dompurify");function xr(t){const s=Object.create(null,{[Symbol.toStringTag]:{value:"Module"}});if(t){for(const r in t)if(r!=="default"){const a=Object.getOwnPropertyDescriptor(t,r);Object.defineProperty(s,r,a.get?a:{enumerable:!0,get:()=>t[r]})}}return s.default=t,Object.freeze(s)}const oe=xr(Ja),xt=xr(l),Qe={none:"0px",small:"4px",medium:"8px",large:"12px",xlarge:"16px",xxlarge:"24px"},Za={none:"Carré",small:"Léger",medium:"Moyen",large:"Arrondi",xlarge:"Très arrondi",xxlarge:"Pill"},_e={slate:{name:"Ardoise",shades:{50:"#f8fafc",100:"#f1f5f9",200:"#e2e8f0",300:"#cbd5e1",400:"#94a3b8",500:"#64748b",600:"#475569",700:"#334155",800:"#1e293b",900:"#0f172a",950:"#020617"}},gray:{name:"Gris",shades:{50:"#f9fafb",100:"#f3f4f6",200:"#e5e7eb",300:"#d1d5db",400:"#9ca3af",500:"#6b7280",600:"#4b5563",700:"#374151",800:"#1f2937",900:"#111827",950:"#030712"}},zinc:{name:"Zinc",shades:{50:"#fafafa",100:"#f4f4f5",200:"#e4e4e7",300:"#d4d4d8",400:"#a1a1aa",500:"#71717a",600:"#52525b",700:"#3f3f46",800:"#27272a",900:"#18181b",950:"#09090b"}},stone:{name:"Pierre",shades:{50:"#fafaf9",100:"#f5f5f4",200:"#e7e5e4",300:"#d6d3d1",400:"#a8a29e",500:"#78716c",600:"#57534e",700:"#44403c",800:"#292524",900:"#1c1917",950:"#0c0a09"}},indigo:{name:"Indigo",shades:{50:"#eef2ff",100:"#e0e7ff",200:"#c7d2fe",300:"#a5b4fc",400:"#818cf8",500:"#6366f1",600:"#4f46e5",700:"#4338ca",800:"#3730a3",900:"#312e81",950:"#1e1b4b"}},violet:{name:"Violet",shades:{50:"#f5f3ff",100:"#ede9fe",200:"#ddd6fe",300:"#c4b5fd",400:"#a78bfa",500:"#8b5cf6",600:"#7c3aed",700:"#6d28d9",800:"#5b21b6",900:"#4c1d95",950:"#2e1065"}},blue:{name:"Bleu",shades:{50:"#eff6ff",100:"#dbeafe",200:"#bfdbfe",300:"#93c5fd",400:"#60a5fa",500:"#3b82f6",600:"#2563eb",700:"#1d4ed8",800:"#1e40af",900:"#1e3a8a",950:"#172554"}},cyan:{name:"Cyan",shades:{50:"#ecfeff",100:"#cffafe",200:"#a5f3fc",300:"#67e8f9",400:"#22d3ee",500:"#06b6d4",600:"#0891b2",700:"#0e7490",800:"#155e75",900:"#164e63",950:"#083344"}},teal:{name:"Teal",shades:{50:"#f0fdfa",100:"#ccfbf1",200:"#99f6e4",300:"#5eead4",400:"#2dd4bf",500:"#14b8a6",600:"#0d9488",700:"#0f766e",800:"#115e59",900:"#134e4a",950:"#042f2e"}},emerald:{name:"Émeraude",shades:{50:"#ecfdf5",100:"#d1fae5",200:"#a7f3d0",300:"#6ee7b7",400:"#34d399",500:"#10b981",600:"#059669",700:"#047857",800:"#065f46",900:"#064e3b",950:"#022c22"}},amber:{name:"Ambre",shades:{50:"#fffbeb",100:"#fef3c7",200:"#fde68a",300:"#fcd34d",400:"#fbbf24",500:"#f59e0b",600:"#d97706",700:"#b45309",800:"#92400e",900:"#78350f",950:"#451a03"}},orange:{name:"Orange",shades:{50:"#fff7ed",100:"#ffedd5",200:"#fed7aa",300:"#fdba74",400:"#fb923c",500:"#f97316",600:"#ea580c",700:"#c2410c",800:"#9a3412",900:"#7c2d12",950:"#431407"}},rose:{name:"Rose",shades:{50:"#fff1f2",100:"#ffe4e6",200:"#fecdd3",300:"#fda4af",400:"#fb7185",500:"#f43f5e",600:"#e11d48",700:"#be123c",800:"#9f1239",900:"#881337",950:"#4c0519"}},pink:{name:"Pink",shades:{50:"#fdf2f8",100:"#fce7f3",200:"#fbcfe8",300:"#f9a8d4",400:"#f472b6",500:"#ec4899",600:"#db2777",700:"#be185d",800:"#9d174d",900:"#831843",950:"#500724"}}},en={card:"large",button:"medium",badge:"medium",input:"medium",modal:"xlarge",menuItem:"medium"},ut={neutral:{name:"Neutre",icon:"⚪",colors:{light:{light:"#ffffff",medium:"#f4f4f5",dark:"#e4e4e7",border:"#d4d4d8"},dark:{light:"#1c1c1f",medium:"#27272a",dark:"#3f3f46",border:"#52525b"}}},ocean:{name:"Océan",icon:"🌊",colors:{light:{light:"#e0f2fe",medium:"#bae6fd",dark:"#7dd3fc",border:"#93c5fd"},dark:{light:"#141c24",medium:"#1a2836",dark:"#2a4a5e",border:"#3a5a70"}}},forest:{name:"Forêt",icon:"🌲",colors:{light:{light:"#d1fae5",medium:"#a7f3d0",dark:"#6ee7b7",border:"#86efac"},dark:{light:"#121d18",medium:"#182a22",dark:"#2a4a3a",border:"#3a5a4a"}}},sunset:{name:"Coucher de soleil",icon:"🌅",colors:{light:{light:"#fef3c7",medium:"#fde68a",dark:"#fbbf24",border:"#fcd34d"},dark:{light:"#1c1810",medium:"#2a2418",dark:"#4a3a24",border:"#5a4a34"}}},lavender:{name:"Lavande",icon:"💜",colors:{light:{light:"#ede9fe",medium:"#ddd6fe",dark:"#c4b5fd",border:"#c4b5fd"},dark:{light:"#1a1820",medium:"#24222e",dark:"#3a3650",border:"#4a4660"}}},rose:{name:"Rose",icon:"🌸",colors:{light:{light:"#fce7f3",medium:"#fbcfe8",dark:"#f9a8d4",border:"#f9a8d4"},dark:{light:"#1c1418",medium:"#2a1e24",dark:"#4a3040",border:"#5a4050"}}}},ms="neutral",mt=t=>{const s=_e[t]?.shades||_e.indigo.shades;return{name:"Clair",primary:_e.indigo.shades,accent:s,backgrounds:{app:"#fafafa",primary:"#ffffff",secondary:"#f4f4f5",tertiary:"#e4e4e7",card:"#ffffff",hover:"#f4f4f5",active:"#e4e4e7"},text:{primary:"#18181b",secondary:"#52525b",tertiary:"#71717a",muted:"#a1a1aa",inverse:"#fafafa"},border:{default:"#e4e4e7",subtle:"#f4f4f5",strong:"#d4d4d8"},status:{success:{bg:"#f0fdfa",text:"#0f766e",border:"#99f6e4",dot:"#14b8a6"},warning:{bg:"#fffbeb",text:"#b45309",border:"#fde68a",dot:"#f59e0b"},error:{bg:"#fff1f2",text:"#be123c",border:"#fecdd3",dot:"#f43f5e"},info:{bg:"#f0f9ff",text:"#0369a1",border:"#bae6fd",dot:"#0ea5e9"}},accentTransparent:{bg:`${s[50]}`,text:s[700],border:s[200]}}},pt=t=>{const s=_e[t]?.shades||_e.indigo.shades;return{name:"Sombre",primary:_e.indigo.shades,accent:s,backgrounds:{app:"#161618",primary:"#1c1c1f",secondary:"#232326",tertiary:"#2a2a2e",card:"#1c1c1f",hover:"#27272a",active:"#3f3f46"},text:{primary:"#fafafa",secondary:"#d4d4d8",tertiary:"#a1a1aa",muted:"#71717a",inverse:"#18181b"},border:{default:"#3f3f46",subtle:"#27272a",strong:"#52525b"},status:{success:{bg:"rgba(20, 184, 166, 0.15)",text:"#5eead4",border:"rgba(20, 184, 166, 0.3)",dot:"#14b8a6"},warning:{bg:"rgba(245, 158, 11, 0.15)",text:"#fbbf24",border:"rgba(245, 158, 11, 0.3)",dot:"#f59e0b"},error:{bg:"rgba(244, 63, 94, 0.15)",text:"#fb7185",border:"rgba(244, 63, 94, 0.3)",dot:"#f43f5e"},info:{bg:"rgba(14, 165, 233, 0.15)",text:"#7dd3fc",border:"rgba(14, 165, 233, 0.3)",dot:"#0ea5e9"}},accentTransparent:{bg:`rgba(${Rs(s[500])}, 0.15)`,text:s[300],border:`rgba(${Rs(s[500])}, 0.3)`}}};function Rs(t){const s=/^#?([a-f\d]{2})([a-f\d]{2})([a-f\d]{2})$/i.exec(t);return s?`${parseInt(s[1],16)}, ${parseInt(s[2],16)}, ${parseInt(s[3],16)}`:"99, 102, 241"}const yt={mode:"dark",borderRadius:en,colors:{light:mt("indigo"),dark:pt("indigo")},accentColorKey:"indigo",itemPaletteKey:ms},tn=[{id:"default",name:"Par défaut",description:"Style SmartStack classique avec coins arrondis",icon:"✨",config:{borderRadius:{card:"large",button:"medium",badge:"medium",input:"medium",modal:"xlarge",menuItem:"medium"},accentColorKey:"indigo",itemPaletteKey:"neutral"}},{id:"minimal",name:"Minimal",description:"Style épuré et professionnel",icon:"⚪",config:{borderRadius:{card:"medium",button:"small",badge:"small",input:"small",modal:"medium",menuItem:"small"},accentColorKey:"slate",itemPaletteKey:"neutral"}},{id:"corporate",name:"Corporate",description:"Style sobre pour environnement professionnel",icon:"🏢",config:{borderRadius:{card:"small",button:"small",badge:"medium",input:"small",modal:"medium",menuItem:"small"},accentColorKey:"gray",itemPaletteKey:"neutral"}},{id:"ocean",name:"Océan",description:"Teintes bleues apaisantes",icon:"🌊",config:{borderRadius:{card:"large",button:"medium",badge:"medium",input:"medium",modal:"xlarge",menuItem:"medium"},accentColorKey:"cyan",itemPaletteKey:"ocean"}},{id:"forest",name:"Forêt",description:"Tons verts naturels",icon:"🌲",config:{borderRadius:{card:"medium",button:"medium",badge:"medium",input:"medium",modal:"large",menuItem:"medium"},accentColorKey:"emerald",itemPaletteKey:"forest"}},{id:"sunset",name:"Coucher de soleil",description:"Couleurs chaudes et accueillantes",icon:"🌅",config:{borderRadius:{card:"large",button:"large",badge:"xxlarge",input:"medium",modal:"xlarge",menuItem:"medium"},accentColorKey:"orange",itemPaletteKey:"sunset"}},{id:"lavender",name:"Lavande",description:"Tons violets 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o=typeof s=="string"?s:s.message;let c=o;if(a?.url){const d=String(a.url),u=a.status?` [${a.status}]`:"";c=`${o}${u} - ${d}`}const i={message:c,stack:typeof s=="string"?void 0:s.stack,url:window.location.href,component:r,level:"Error",metadata:a};this.storeRecentError(i),this.queue.push({type:"error",data:i}),this.processQueue()}async logCritical(s,r,a){const o=typeof s=="string"?s:s.message;let c=o;if(a?.url){const u=String(a.url),m=a.status?` [${a.status}]`:"";c=`${o}${m} - ${u}`}const i={message:c,stack:typeof s=="string"?void 0:s.stack,url:window.location.href,component:r,level:"Critical",metadata:a};return this.storeRecentError(i),await this.sendErrorWithResponse(i)}getRecentErrors(){return[...this.recentErrors]}clearRecentErrors(){this.recentErrors=[]}storeRecentError(s){this.recentErrors.unshift({...s,timestamp:new Date}),this.recentErrors.length>rn&&this.recentErrors.pop()}async logEvent(s,r,a){const o={event:s,category:r,data:a};this.queue.push({type:"event",data:o}),this.processQueue()}async processQueue(){if(this.isProcessing||this.queue.length===0)return;this.isProcessing=!0,await new Promise(r=>setTimeout(r,this.batchDelay));const s=this.queue.splice(0,this.batchSize);for(const r of s)try{r.type==="error"?await this.sendError(r.data):await this.sendEvent(r.data)}catch{}this.isProcessing=!1,this.queue.length>0&&this.processQueue()}async sendError(s){const r=localStorage.getItem("token");await fetch("/api/logs/client-error",{method:"POST",headers:{"Content-Type":"application/json",...r&&{Authorization:`Bearer ${r}`}},body:JSON.stringify(s)})}async sendErrorWithResponse(s){const r=localStorage.getItem("token");try{const a=await fetch("/api/logs/client-error",{method:"POST",headers:{"Content-Type":"application/json",...r&&{Authorization:`Bearer ${r}`}},body:JSON.stringify(s)});return a.ok&&a.status===200&&(await a.json()).ticketNumber||null}catch{return null}}async sendEvent(s){const r=localStorage.getItem("token");await fetch("/api/logs/client-event",{method:"POST",headers:{"Content-Type":"application/json",...r&&{Authorization:`Bearer ${r}`}},body:JSON.stringify(s)})}}const Te=new an;window.onerror=(t,s,r,a,o)=>{Te.logError(o||String(t),"window.onerror",{source:s,lineno:r,colno:a})};window.onunhandledrejection=t=>{Te.logError(t.reason instanceof Error?t.reason:String(t.reason),"unhandledrejection")};const Se=us.create({timeout:3e4,headers:{"Content-Type":"application/json"}});Se.interceptors.request.use(t=>{const s=localStorage.getItem("token");s&&t.headers&&(t.headers.Authorization=`Bearer ${s}`);const r=crypto.randomUUID();t.headers&&(t.headers["X-Correlation-ID"]=r);const a=localStorage.getItem("i18nextLng")||navigator.language||"fr";t.headers&&(t.headers["Accept-Language"]=a);const o=localStorage.getItem("currentTenantSlug");return o&&t.headers&&!t.headers["X-Tenant-Slug"]&&(t.headers["X-Tenant-Slug"]=o),t},t=>(Te.logError(t,"apiClient.request"),Promise.reject(t)));Se.interceptors.response.use(t=>t,async t=>{const s=t.config?.headers?.["X-Correlation-ID"];if(us.isCancel(t)||t.code==="ERR_CANCELED")return Promise.reject(t);if(!t.response){const i=new ps("Impossible de se connecter au serveur. Vérifiez votre connexion internet.");return Te.logError(i,"apiClient.response",{correlationId:s}),Promise.reject(i)}const{status:r,data:a}=t.response,o=a?.message||a?.detail||a?.title||t.message,c=a?.code;switch(r){case 401:{const i=new gr(o,c);Te.logError(i,"apiClient.response",{correlationId:s,url:t.config?.url,code:c});const d=t.config?.url||"",m=["/api/user/preferences","/api/auth/session-info","/api/auth/refresh","/api/navigation/menu","/api/navigation/favorites","/api/navigation/contexts","/api/onboarding/status","/api/administration/tenants/tenant-analytics/track/"].some(p=>d.startsWith(p));if(!window.location.pathname.includes("/login")&&!m){localStorage.removeItem("token"),localStorage.removeItem("refreshToken"),localStorage.removeItem("user");const g=c==="SESSION_EXPIRED"?"/login?reason=session_expired":"/login";window.location.href=g}return Promise.reject(i)}case 403:{const i=new sn(o),d=["/api/administration/tenants/tenant-analytics/track/","/api/support/notifications"],u=t.config?.url||"";return d.some(p=>u.startsWith(p))||Te.logError(i,"apiClient.response",{correlationId:s,url:t.config?.url,method:t.config?.method}),Promise.reject(i)}case 404:return Promise.reject(new Pt(o||"Resource not found",r));case 400:return Promise.reject(new Pt(o||"Invalid request",r,a?.details||a?.errors));case 500:case 502:case 503:case 504:{const i=new Pt(o||"Server error",r);return Te.logCritical(i,"apiClient.response",{correlationId:s,url:t.config?.url,status:r}),Promise.reject(i)}default:{const i=new Pt(o,r,a?.details);return Te.logError(i,"apiClient.response",{correlationId:s,status:r}),Promise.reject(i)}}});const 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ter(_.WORKFLOWS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.WorkflowCreatePage}))));O.register(_.WORKFLOWS_EDIT,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.WorkflowEditPage}))));O.register(_.WORKFLOWS_TRIGGERS,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.WorkflowsTriggersPage}))));O.register(_.WORKFLOWS_HISTORY,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.WorkflowHistoryPage}))));O.register(_.EMAIL_TEMPLATES_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.EmailTemplatesListPage}))));O.register(_.EMAIL_TEMPLATES_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.EmailTemplateDetailPage}))));O.register(_.EMAIL_TEMPLATES_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.EmailTemplateCreatePage}))));O.register(_.EMAIL_TEMPLATES_EDIT,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.EmailTemplateEditPage}))));O.register(_.SMS_TEMPLATES_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-BxHVPJ-j.js")).then(t=>({default:t.SmsTemplatesListPage}))));O.register(_.ENTRA_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./index-DEOBhXS_.js")).then(t=>({default:t.EntraDashboardPage}))));O.register(_.ENTRA_GROUPS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DEOBhXS_.js")).then(t=>({default:t.EntraGroupsPage}))));O.register(_.ENTRA_USERS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DEOBhXS_.js")).then(t=>({default:t.EntraUsersPage}))));O.register(_.ENTRA_CONFLICTS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DEOBhXS_.js")).then(t=>({default:t.EntraConflictsPage}))));O.register(_.ENTRA_SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DEOBhXS_.js")).then(t=>({default:t.EntraSettingsPage}))));O.register(_.TENANTS_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantsDashboardPage}))));O.register(_.TENANTS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantsPage}))));O.register(_.TENANTS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantDetailPage}))));O.register(_.TENANTS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantCreatePage}))));O.register(_.TENANTS_SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantSettingsPage}))));O.register(_.TENANTS_TYPE_SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantTypeSettingsPage}))));O.register(_.TENANTS_TEMPLATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantsTemplatePage}))));O.register(_.TENANTS_TEMPLATE_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantTemplateCreatePage}))));O.register(_.TENANTS_TEMPLATE_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantTemplateDetailPage}))));O.register(_.TENANTS_BUSINESS,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantsBusinessPage}))));O.register(_.TENANTS_PERSONAL,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantsPersonalPage}))));O.register(_.TENANTS_OTHER,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantsOtherPage}))));O.register(_.TENANTS_ACCESS_REQUESTS,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.TenantAccessRequestsPage}))));O.register(_.ORGANISATIONS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.OrganisationsListPage}))));O.register(_.ORGANISATIONS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.OrganisationCreatePage}))));O.register(_.ORGANISATIONS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-Dht6EQW1.js")).then(t=>({default:t.OrganisationDetailPage}))));O.register(_.SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-C1w97Ejz.js")).then(t=>({default:t.SettingsPage}))));O.register(_.SETTINGS_GENERAL,n.lazy(()=>Promise.resolve().then(()=>require("./index-C1w97Ejz.js")).then(t=>({default:t.GeneralSettingsSection}))));O.register(_.SETTINGS_FILE_UPLOAD,n.lazy(()=>Promise.resolve().then(()=>require("./index-C1w97Ejz.js")).then(t=>({default:t.FileUploadSettingsSection}))));O.register(_.SETTINGS_LEGAL_FILE,n.lazy(()=>Promise.resolve().then(()=>require("./index-C1w97Ejz.js")).then(t=>({default:t.LegalFileSettingsSection}))));O.register(_.APPSETTINGS,n.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t.filter(m=>!u.has(m.id))},[t,s,r]);return{favoriteTenants:c,recentTenants:i,otherTenants:d}};function zo(){const{t}=ne.useTranslation("navigation"),{refreshMenu:s}=Ce(),{currentTenant:r,userTenants:a,switchTenant:o,isLoading:c,hasMultipleTenants:i,hasGlobalRoles:d,isGlobalView:u,enterGlobalView:m}=Ee(),{tenantOverrides:p,loadTenantOverrides:g}=St(),[f,b]=n.useState(!1),[h,y]=n.useState(""),[x]=n.useState(()=>ca()),j=n.useRef(null),v=n.useRef(null),{favorites:S,loadFavorites:N,toggleFavorite:I,recordRecent:P}=Do();n.useEffect(()=>{f&&(N(),g())},[f,N,g]),n.useEffect(()=>{f&&v.current&&setTimeout(()=>v.current?.focus(),100)},[f]),n.useEffect(()=>_o(j,b,y),[]),n.useEffect(()=>qo(b,y),[]);const k=n.useCallback(async T=>{if(T===r?.id&&!u){b(!1);return}try{Fo(T),P(T),await o(T),b(!1),y(""),await s()}catch(z){console.error("Failed to switch tenant:",z)}},[r?.id,u,o,s,P]),A=n.useCallback(async()=>{await m(),b(!1),y(""),await s()},[m,s]),R=n.useCallback(async T=>{await I(T)},[I]),$=n.useMemo(()=>{if(!h.trim())return a;const T=h.toLowerCase();return a.filter(z=>z.name.toLowerCase().includes(T)||z.slug.toLowerCase().includes(T)||z.organisationName?.toLowerCase().includes(T))},[a,h]),{favoriteTenants:q,recentTenants:C,otherTenants:D}=Uo($,S,x,a,h);if(c)return null;if(!(i||d)&&r){const T=r.type==="Business";return e.jsxs("div",{className:"flex items-center gap-2 px-3 py-1.5 bg-[var(--bg-secondary)] border border-[var(--border-color)]",style:{borderRadius:"var(--radius-button)"},children:[T?e.jsx(l.Building2,{className:"w-4 h-4 text-blue-500"}):e.jsx(l.User,{className:"w-4 h-4 text-violet-500"}),e.jsx("span",{className:"text-sm font-medium text-[var(--text-primary)]",children:r.name})]})}return e.jsxs("div",{ref:j,className:"relative",children:[e.jsxs("button",{onClick:()=>b(!f),className:`flex items-center gap-2 px-3 py-1.5 border transition-colors ${u?"bg-emerald-500/10 border-emerald-500/30 hover:bg-emerald-500/20":"bg-[var(--bg-secondary)] border-[var(--border-color)] hover:bg-[var(--bg-tertiary)]"}`,style:{borderRadius:"var(--radius-button)"},"aria-expanded":f,"aria-haspopup":"true",children:[u&&e.jsxs(e.Fragment,{children:[e.jsx(l.Globe,{className:"w-4 h-4 text-emerald-600"}),e.jsx("span",{className:"text-sm font-medium text-emerald-700",children:t("tenants.selector.global","Global")})]}),!u&&r&&e.jsxs(e.Fragment,{children:[r.type==="Business"?e.jsx(l.Building2,{className:"w-4 h-4 text-blue-500"}):e.jsx(l.User,{className:"w-4 h-4 text-violet-500"}),e.jsx("span",{className:"text-sm font-medium text-[var(--text-primary)] max-w-[120px] truncate",children:r.name})]}),!u&&!r&&e.jsxs(e.Fragment,{children:[e.jsx(l.Building2,{className:"w-4 h-4 text-[var(--text-secondary)]"}),e.jsx("span",{className:"text-sm font-medium text-[var(--text-secondary)]",children:t("tenants.selector.select","Select")})]}),e.jsx(l.ChevronDown,{className:`w-4 h-4 text-[var(--text-tertiary)] transition-transform ${f?"rotate-180":""}`})]}),e.jsx("div",{className:`absolute left-0 mt-2 w-80 origin-top-left transition-all duration-200 ease-out z-50 ${f?"opacity-100 scale-100 translate-y-0":"opacity-0 scale-95 -translate-y-2 pointer-events-none"}`,children:e.jsxs("div",{className:"bg-[var(--bg-card)] border border-[var(--border-color)] shadow-xl overflow-hidden",style:{borderRadius:"var(--radius-card)"},children:[e.jsx("div",{className:"p-2 border-b border-[var(--border-color)]",children:e.jsxs("div",{className:"relative",children:[e.jsx(l.Search,{className:"absolute left-3 top-1/2 -translate-y-1/2 w-4 h-4 text-[var(--text-tertiary)]"}),e.jsx("input",{ref:v,type:"text",value:h,onChange:T=>y(T.target.value),placeholder:t("tenants.selector.search","Rechercher..."),className:"w-full pl-9 pr-3 py-2 text-sm bg-[var(--bg-secondary)] border border-[var(--border-color)] focus:border-[var(--color-accent-500)] focus:outline-none",style:{borderRadius:"var(--radius-input)"}})]})}),e.jsxs("div",{className:"max-h-80 overflow-y-auto",children:[d&&!h&&e.jsx("div",{className:"p-2 border-b border-[var(--border-color)]",children:e.jsxs("button",{onClick:A,className:`w-full flex items-center gap-3 px-3 py-2.5 text-left transition-all duration-150 ${u?"bg-emerald-500/10 text-emerald-700":"hover:bg-[var(--bg-tertiary)] text-[var(--text-primary)]"}`,style:{borderRadius:"var(--radius-menu-item)"},children:[e.jsx("div",{className:"flex-shrink-0 w-8 h-8 bg-emerald-500/10 flex items-center justify-center",style:{borderRadius:"var(--radius-card)"},children:e.jsx(l.Globe,{className:"w-4 h-4 text-emerald-600"})}),e.jsxs("div",{className:"flex-1 min-w-0",children:[e.jsx("span",{className:"font-medium",children:t("tenants.selector.global","Global")}),e.jsx("p",{className:"text-xs text-[var(--text-tertiary)] mt-0.5",children:t("tenants.selector.globalDesc","Voir tous les tenants")})]}),u&&e.jsx(l.Check,{className:"w-4 h-4 text-emerald-600 flex-shrink-0"})]})}),q.length>0&&e.jsxs("div",{className:"p-2",children:[e.jsxs("p",{className:"px-2 py-1 text-xs font-medium text-[var(--text-tertiary)] uppercase tracking-wider flex items-center gap-1.5",children:[e.jsx(l.Star,{className:"w-3 h-3 text-amber-500"}),t("tenants.selector.favorites","Favoris")]}),e.jsx("div",{className:"mt-1",children:q.map(T=>e.jsx(Wt,{tenant:T,isSelected:!u&&r?.id===T.id,isFavorite:!0,hasThemeOverride:p.includes(T.id),onSelect:()=>k(T.id),onToggleFavorite:()=>R(T.id)},T.id))})]}),C.length>0&&e.jsxs("div",{className:`p-2 ${q.length>0?"border-t border-[var(--border-color)]":""}`,children:[e.jsxs("p",{className:"px-2 py-1 text-xs font-medium text-[var(--text-tertiary)] uppercase tracking-wider flex items-center gap-1.5",children:[e.jsx(l.Clock,{className:"w-3 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Bo={getOverview:(t=30)=>E.get("/api/support/dashboard/overview",{params:{days:t}}),getByStatus:()=>E.get("/api/support/dashboard/by-status"),getByPriority:()=>E.get("/api/support/dashboard/by-priority"),getByType:(t=30)=>E.get("/api/support/dashboard/by-type",{params:{days:t}}),getAgentWorkload:()=>E.get("/api/support/dashboard/agent-workload"),getTrends:(t=30)=>E.get("/api/support/dashboard/trends",{params:{days:t}}),getSatisfactionStats:(t=30)=>E.get("/api/support/dashboard/satisfaction",{params:{days:t}}),getSlaCompliance:(t=30)=>E.get("/api/support/dashboard/sla-compliance",{params:{days:t}})},da={getConfigurations:()=>E.get("/api/support/sla/configurations"),updateConfiguration:(t,s)=>E.put(`/api/support/sla/configurations/${t}`,s),getEscalationRules:()=>E.get("/api/support/sla/escalation-rules"),getBreachedTickets:(t=!0,s=!0)=>E.get("/api/support/sla/breached",{params:{responseBreached:t,resolutionBreached:s}}),getTicketsApproachingBreach:(t=60)=>E.get("/api/support/sla/approaching-breach",{params:{warningMinutes:t}}),getMetrics:(t,s)=>E.get("/api/support/sla/metrics",{params:{fromDate:t,toDate:s}}),escalateTicket:(t,s,r)=>E.post(`/api/support/sla/tickets/${t}/escalate`,{level:s,reason:r})},st={getAll:(t=1,s=20,r,a)=>E.get("/api/support/notifications",{params:{page:t,pageSize:s,isRead:r,tenantId:a}}),getUnread:(t=10)=>E.get("/api/support/notifications/unread",{params:{limit:t}}),getUnreadCount:()=>E.get("/api/support/notifications/unread/count"),markAsRead:t=>E.patch(`/api/support/notifications/${t}/read`),markAllAsRead:()=>E.patch("/api/support/notifications/read-all"),delete:t=>E.delete(`/api/support/notifications/${t}`),deleteAll:()=>E.delete("/api/support/notifications/all"),getPreferences:()=>E.get("/api/support/notifications/preferences"),updatePreferences:t=>E.put("/api/support/notifications/preferences",t)},Lt={getAll:(t,s=!0,r)=>E.get("/api/support/templates",{params:{category:t,activeOnly:s,language:r}}),getById:t=>E.get(`/api/support/templates/${t}`),getCategories:()=>E.get("/api/support/templates/categories"),getByCategory:t=>E.get(`/api/support/templates/by-category/${t}`),create:t=>E.post("/api/support/templates",t),update:(t,s)=>E.put(`/api/support/templates/${t}`,s),activate:t=>E.patch(`/api/support/templates/${t}/activate`),deactivate:t=>E.patch(`/api/support/templates/${t}/deactivate`),delete:t=>E.delete(`/api/support/templates/${t}`),render:(t,s)=>E.post(`/api/support/templates/${t}/render`,{variables:s})},ns={STARTED:"EntraSyncStarted",COMPLETED:"EntraSyncCompleted",FAILED:"EntraSyncFailed"};function 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bt={STARTED:"EntraSyncStarted",COMPLETED:"EntraSyncCompleted",FAILED:"EntraSyncFailed"};function ua(){const t=w.useNavigate(),{currentTenant:s,hasMultipleTenants:r}=Ee(),[a,o]=n.useState(!1),c=n.useRef(null),{notifications:i,unreadCount:d,loading:u,isConnected:m,loadNotifications:p,markAsRead:g,markAllAsRead:f,deleteNotification:b,markAsReadSilent:h}=Ho(),[,y]=n.useState(0);n.useEffect(()=>{if(!i.some(R=>R.type===bt.STARTED&&!R.isRead))return;const A=setInterval(()=>{y(R=>R+1)},1e3);return()=>clearInterval(A)},[i]),n.useEffect(()=>{a&&p()},[a,p]),n.useEffect(()=>{const k=A=>{c.current&&!c.current.contains(A.target)&&o(!1)};return document.addEventListener("mousedown",k),()=>document.removeEventListener("mousedown",k)},[]);const 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e.jsxs(e.Fragment,{children:[e.jsx("div",{ref:f,onMouseEnter:x,onMouseLeave:j,onFocus:x,onBlur:j,className:"inline-flex",children:s}),u&&t&&Ft.createPortal(e.jsxs("div",{ref:b,role:"tooltip",style:{position:"absolute",top:p.top,left:p.left,zIndex:9999},className:`
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de soleil",icon:"🌅",colors:{light:{light:"#fef3c7",medium:"#fde68a",dark:"#fbbf24",border:"#fcd34d"},dark:{light:"#1c1810",medium:"#2a2418",dark:"#4a3a24",border:"#5a4a34"}}},lavender:{name:"Lavande",icon:"💜",colors:{light:{light:"#ede9fe",medium:"#ddd6fe",dark:"#c4b5fd",border:"#c4b5fd"},dark:{light:"#1a1820",medium:"#24222e",dark:"#3a3650",border:"#4a4660"}}},rose:{name:"Rose",icon:"🌸",colors:{light:{light:"#fce7f3",medium:"#fbcfe8",dark:"#f9a8d4",border:"#f9a8d4"},dark:{light:"#1c1418",medium:"#2a1e24",dark:"#4a3040",border:"#5a4050"}}}},ms="neutral",mt=t=>{const s=_e[t]?.shades||_e.indigo.shades;return{name:"Clair",primary:_e.indigo.shades,accent:s,backgrounds:{app:"#fafafa",primary:"#ffffff",secondary:"#f4f4f5",tertiary:"#e4e4e7",card:"#ffffff",hover:"#f4f4f5",active:"#e4e4e7"},text:{primary:"#18181b",secondary:"#52525b",tertiary:"#71717a",muted:"#a1a1aa",inverse:"#fafafa"},border:{default:"#e4e4e7",subtle:"#f4f4f5",strong:"#d4d4d8"},status:{success:{bg:"#f0fdfa",text:"#0f766e",border:"#99f6e4",dot:"#14b8a6"},warning:{bg:"#fffbeb",text:"#b45309",border:"#fde68a",dot:"#f59e0b"},error:{bg:"#fff1f2",text:"#be123c",border:"#fecdd3",dot:"#f43f5e"},info:{bg:"#f0f9ff",text:"#0369a1",border:"#bae6fd",dot:"#0ea5e9"}},accentTransparent:{bg:`${s[50]}`,text:s[700],border:s[200]}}},pt=t=>{const s=_e[t]?.shades||_e.indigo.shades;return{name:"Sombre",primary:_e.indigo.shades,accent:s,backgrounds:{app:"#161618",primary:"#1c1c1f",secondary:"#232326",tertiary:"#2a2a2e",card:"#1c1c1f",hover:"#27272a",active:"#3f3f46"},text:{primary:"#fafafa",secondary:"#d4d4d8",tertiary:"#a1a1aa",muted:"#71717a",inverse:"#18181b"},border:{default:"#3f3f46",subtle:"#27272a",strong:"#52525b"},status:{success:{bg:"rgba(20, 184, 166, 0.15)",text:"#5eead4",border:"rgba(20, 184, 166, 0.3)",dot:"#14b8a6"},warning:{bg:"rgba(245, 158, 11, 0.15)",text:"#fbbf24",border:"rgba(245, 158, 11, 0.3)",dot:"#f59e0b"},error:{bg:"rgba(244, 63, 94, 0.15)",text:"#fb7185",border:"rgba(244, 63, 94, 0.3)",dot:"#f43f5e"},info:{bg:"rgba(14, 165, 233, 0.15)",text:"#7dd3fc",border:"rgba(14, 165, 233, 0.3)",dot:"#0ea5e9"}},accentTransparent:{bg:`rgba(${Es(s[500])}, 0.15)`,text:s[300],border:`rgba(${Es(s[500])}, 0.3)`}}};function Es(t){const s=/^#?([a-f\d]{2})([a-f\d]{2})([a-f\d]{2})$/i.exec(t);return s?`${parseInt(s[1],16)}, ${parseInt(s[2],16)}, ${parseInt(s[3],16)}`:"99, 102, 241"}const yt={mode:"dark",borderRadius:sn,colors:{light:mt("indigo"),dark:pt("indigo")},accentColorKey:"indigo",itemPaletteKey:ms},rn=[{id:"default",name:"Par défaut",description:"Style SmartStack classique avec coins arrondis",icon:"✨",config:{borderRadius:{card:"large",button:"medium",badge:"medium",input:"medium",modal:"xlarge",menuItem:"medium"},accentColorKey:"indigo",itemPaletteKey:"neutral"}},{id:"minimal",name:"Minimal",description:"Style épuré et professionnel",icon:"⚪",config:{borderRadius:{card:"medium",button:"small",badge:"small",input:"small",modal:"medium",menuItem:"small"},accentColorKey:"slate",itemPaletteKey:"neutral"}},{id:"corporate",name:"Corporate",description:"Style sobre pour environnement 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o=typeof s=="string"?s:s.message;let c=o;if(a?.url){const d=String(a.url),u=a.status?` [${a.status}]`:"";c=`${o}${u} - ${d}`}const i={message:c,stack:typeof s=="string"?void 0:s.stack,url:window.location.href,component:r,level:"Error",metadata:a};this.storeRecentError(i),this.queue.push({type:"error",data:i}),this.processQueue()}async logCritical(s,r,a){const o=typeof s=="string"?s:s.message;let c=o;if(a?.url){const u=String(a.url),m=a.status?` [${a.status}]`:"";c=`${o}${m} - ${u}`}const i={message:c,stack:typeof s=="string"?void 0:s.stack,url:window.location.href,component:r,level:"Critical",metadata:a};return this.storeRecentError(i),await this.sendErrorWithResponse(i)}getRecentErrors(){return[...this.recentErrors]}clearRecentErrors(){this.recentErrors=[]}storeRecentError(s){this.recentErrors.unshift({...s,timestamp:new Date}),this.recentErrors.length>nn&&this.recentErrors.pop()}async logEvent(s,r,a){const o={event:s,category:r,data:a};this.queue.push({type:"event",data:o}),this.processQueue()}async processQueue(){if(this.isProcessing||this.queue.length===0)return;this.isProcessing=!0,await new Promise(r=>setTimeout(r,this.batchDelay));const s=this.queue.splice(0,this.batchSize);for(const r of s)try{r.type==="error"?await this.sendError(r.data):await this.sendEvent(r.data)}catch{}this.isProcessing=!1,this.queue.length>0&&this.processQueue()}async sendError(s){const r=localStorage.getItem("token");await fetch("/api/logs/client-error",{method:"POST",headers:{"Content-Type":"application/json",...r&&{Authorization:`Bearer ${r}`}},body:JSON.stringify(s)})}async sendErrorWithResponse(s){const r=localStorage.getItem("token");try{const a=await fetch("/api/logs/client-error",{method:"POST",headers:{"Content-Type":"application/json",...r&&{Authorization:`Bearer ${r}`}},body:JSON.stringify(s)});return a.ok&&a.status===200&&(await a.json()).ticketNumber||null}catch{return null}}async sendEvent(s){const r=localStorage.getItem("token");await fetch("/api/logs/client-event",{method:"POST",headers:{"Content-Type":"application/json",...r&&{Authorization:`Bearer ${r}`}},body:JSON.stringify(s)})}}const Te=new on;window.onerror=(t,s,r,a,o)=>{Te.logError(o||String(t),"window.onerror",{source:s,lineno:r,colno:a})};window.onunhandledrejection=t=>{Te.logError(t.reason instanceof Error?t.reason:String(t.reason),"unhandledrejection")};function xs(){if(typeof crypto<"u"&&typeof crypto.randomUUID=="function")try{return crypto.randomUUID()}catch{}return"10000000-1000-4000-8000-100000000000".replace(/[018]/g,t=>{const s=Number(t);return(s^crypto.getRandomValues(new Uint8Array(1))[0]&15>>s/4).toString(16)})}const Se=us.create({timeout:3e4,headers:{"Content-Type":"application/json"}});Se.interceptors.request.use(t=>{const s=localStorage.getItem("token");s&&t.headers&&(t.headers.Authorization=`Bearer ${s}`);const r=xs();t.headers&&(t.headers["X-Correlation-ID"]=r);const a=localStorage.getItem("i18nextLng")||navigator.language||"fr";t.headers&&(t.headers["Accept-Language"]=a);const o=localStorage.getItem("currentTenantSlug");return o&&t.headers&&!t.headers["X-Tenant-Slug"]&&(t.headers["X-Tenant-Slug"]=o),t},t=>(Te.logError(t,"apiClient.request"),Promise.reject(t)));Se.interceptors.response.use(t=>t,async t=>{const s=t.config?.headers?.["X-Correlation-ID"];if(us.isCancel(t)||t.code==="ERR_CANCELED")return Promise.reject(t);if(!t.response){const i=new ps("Impossible de se connecter au serveur. Vérifiez votre connexion internet.");return Te.logError(i,"apiClient.response",{correlationId:s}),Promise.reject(i)}const{status:r,data:a}=t.response,o=a?.message||a?.detail||a?.title||t.message,c=a?.code;switch(r){case 401:{const i=new fr(o,c);Te.logError(i,"apiClient.response",{correlationId:s,url:t.config?.url,code:c});const d=t.config?.url||"",m=["/api/user/preferences","/api/auth/session-info","/api/auth/refresh","/api/navigation/menu","/api/navigation/favorites","/api/navigation/contexts","/api/onboarding/status","/api/administration/tenants/tenant-analytics/track/"].some(p=>d.startsWith(p));if(!window.location.pathname.includes("/login")&&!m){localStorage.removeItem("token"),localStorage.removeItem("refreshToken"),localStorage.removeItem("user");const x=c==="SESSION_EXPIRED"?"/login?reason=session_expired":"/login";window.location.href=x}return Promise.reject(i)}case 403:{const i=new an(o),d=["/api/administration/tenants/tenant-analytics/track/","/api/support/notifications"],u=t.config?.url||"";return d.some(p=>u.startsWith(p))||Te.logError(i,"apiClient.response",{correlationId:s,url:t.config?.url,method:t.config?.method}),Promise.reject(i)}case 404:return Promise.reject(new kt(o||"Resource not found",r));case 400:return Promise.reject(new kt(o||"Invalid request",r,a?.details||a?.errors));case 500:case 502:case 503:case 504:{const i=new kt(o||"Server error",r);return Te.logCritical(i,"apiClient.response",{correlationId:s,url:t.config?.url,status:r}),Promise.reject(i)}default:{const i=new kt(o,r,a?.details);return Te.logError(i,"apiClient.response",{correlationId:s,status:r}),Promise.reject(i)}}});const 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_={ADMIN_INDEX:"administration",ADMIN_DASHBOARD:"administration.dashboard",USERS_LIST:"administration.users.list",USERS_DETAIL:"administration.users.detail",USERS_DASHBOARD:"administration.users.dashboard",USERS_GROUPS:"administration.users.groups",USERS_GROUPS_DETAIL:"administration.users.groups.detail",USERS_REFERENCES:"administration.users.references",ROLES_LIST:"administration.permissions.roles",ROLES_DETAIL:"administration.permissions.roles.detail",PERMISSIONS_LIST:"administration.permissions.permissions",PERMISSIONS_DETAIL:"administration.permissions.permissions.detail",ASSIGNMENTS:"administration.permissions.assignments",APPLICATIONS_INDEX:"administration.applications",APPLICATIONS_DASHBOARD:"administration.applications.dashboard",APPLICATIONS_LIST:"administration.applications.list",APPLICATIONS_DETAIL:"administration.applications.detail",AI_DASHBOARD:"administration.ai.dashboard",AI_SETTINGS:"administration.ai.settings",AI_SKILLS_LIST:"administration.ai.skills",AI_SKILLS_DETAIL:"administration.ai.skills.detail",AI_SKILLS_CREATE:"administration.ai.skills.create",AI_SKILLS_EDIT:"administration.ai.skills.edit",AI_BLOCKS_LIST:"administration.ai.skills.blocks",AI_BLOCKS_DETAIL:"administration.ai.skills.blocks.detail",AI_BLOCKS_CREATE:"administration.ai.skills.blocks.create",AI_BLOCKS_EDIT:"administration.ai.skills.blocks.edit",AI_MONITORING:"administration.ai.monitoring",AI_AGENTS:"administration.ai.agents",AI_AGENTS_DETAIL:"administration.ai.agents.detail",AI_AGENTS_EDIT:"administration.ai.agents.edit",WORKFLOWS_LIST:"administration.workflows.list",WORKFLOWS_DETAIL:"administration.workflows.detail",WORKFLOWS_CREATE:"administration.workflows.create",WORKFLOWS_EDIT:"administration.workflows.edit",WORKFLOWS_TRIGGERS:"administration.workflows.triggers",WORKFLOWS_HISTORY:"administration.workflows.history",EMAIL_TEMPLATES_LIST:"administration.workflows.email-templates",EMAIL_TEMPLATES_DETAIL:"administration.workflows.email-templates.detail",EMAIL_TEMPLATES_CREATE:"administration.workflows.email-templates.create",EMAIL_TEMPLATES_EDIT:"administration.workflows.email-templates.edit",SMS_TEMPLATES_LIST:"administration.workflows.email-templates.sms",ENTRA_DASHBOARD:"administration.entra.dashboard",ENTRA_GROUPS:"administration.entra.groups",ENTRA_USERS:"administration.entra.users",ENTRA_CONFLICTS:"administration.entra.conflicts",ENTRA_SETTINGS:"administration.entra.settings",TENANTS_DASHBOARD:"administration.tenants.dashboard",TENANTS_LIST:"administration.tenants.list",TENANTS_DETAIL:"administration.tenants.detail",TENANTS_CREATE:"administration.tenants.create",TENANTS_SETTINGS:"administration.tenants.settings",TENANTS_TYPE_SETTINGS:"administration.tenants.type-settings",TENANTS_TEMPLATE:"administration.tenants.template",TENANTS_TEMPLATE_CREATE:"administration.tenants.template.create",TENANTS_TEMPLATE_DETAIL:"administration.tenants.template.detail",TENANTS_BUSINESS:"administration.tenants.list.enterprise",TENANTS_PERSONAL:"administration.tenants.list.personal",TENANTS_OTHER:"administration.tenants.list.other",TENANTS_ACCESS_REQUESTS:"administration.tenants.access-requests",ORGANISATIONS_LIST:"administration.tenants.organisations",ORGANISATIONS_CREATE:"administration.tenants.organisations.create",ORGANISATIONS_DETAIL:"administration.tenants.organisations.detail",SETTINGS:"administration.configuration.settings",SETTINGS_GENERAL:"administration.configuration.settings.general",SETTINGS_FILE_UPLOAD:"administration.configuration.settings.file-upload",SETTINGS_LEGAL_FILE:"administration.configuration.settings.legal-file",APPSETTINGS:"administration.configuration.appsettings",APPSETTINGS_INFRASTRUCTURE:"administration.configuration.appsettings.infrastructure",APPSETTINGS_AUTHENTICATION:"administration.configuration.appsettings.authentication",APPSETTINGS_LOGGING:"administration.configuration.appsettings.logging",APPSETTINGS_EMAIL:"administration.configuration.appsettings.email",APPSETTINGS_ENTRA:"administration.configuration.appsettings.entra",LICENSE:"administration.configuration.license",API_ACCOUNTS_LIST:"api.accounts.list",API_ACCOUNTS_CREATE:"api.accounts.create",API_ACCOUNTS_DETAIL:"api.accounts.detail",API_CATALOG:"api.apis.catalog",API_CATALOG_DETAIL:"api.apis.catalog.detail",SUPPORT_DASHBOARD:"support.tickets",TICKETS_LIST:"support.tickets.list",TICKETS_DETAIL:"support.tickets.detail",TICKETS_ESCALATION:"support.tickets.escalation",TICKETS_NEW:"support.tickets.new",MY_TICKETS_LIST:"support.my-tickets",MY_TICKETS_DETAIL:"support.my-tickets.detail",MY_TICKETS_CREATE:"support.my-tickets.create",SUPPORT_SLA:"support.admin.sla",SUPPORT_TEMPLATES:"support.admin.templates",SUPPORT_PERMISSIONS:"support.admin.permissions",SUPPORT_ASSIGNMENT:"support.assignment",SUPPORT_ASSIGNMENT_SKILLS:"support.assignment.skills",SUPPORT_ASSIGNMENT_WORKLOAD:"support.assignment.workload",MYSPACE_DASHBOARD:"myspace.dashboard",USER_PROFILE:"myspace.profile",USER_PREFERENCES:"myspace.preferences",MYSPACE_TENANTS:"myspace.tenants.workspaces",MYSPACE_ACCESS_REQUESTS:"myspace.tenants.access-requests",MYSPACE_PORTAL:"myspace.portal",NOTIFICATIONS:"notifications",APPLICATIONS_HUB:"applications"};O.register(_.ADMIN_INDEX,n.lazy(()=>Promise.resolve().then(()=>require("./ApplicationsGridPage-DDysNWJ5.js")).then(t=>({default:t.ApplicationsGridPage}))));O.register(_.ADMIN_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./DashboardPage-4oy2YqvT.js")).then(t=>({default:t.AdminDashboardPage}))));O.register(_.USERS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./UsersPage-DcwLyMAX.js")).then(t=>({default:t.UsersPage}))));O.register(_.USERS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./UserDetailPage-BRFowOFL.js")).then(t=>({default:t.UserDetailPage}))));O.register(_.USERS_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./DashboardPage-4oy2YqvT.js")).then(t=>({default:t.AdminDashboardPage}))));O.register(_.USERS_GROUPS,n.lazy(()=>Promise.resolve().then(()=>require("./UsersGroupsPage-DTmhzttW.js")).then(t=>({default:t.UsersGroupsPage}))));O.register(_.USERS_GROUPS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./GroupDetailPage-C-kvtd2T.js")).then(t=>({default:t.GroupDetailPage}))));O.register(_.USERS_REFERENCES,n.lazy(()=>Promise.resolve().then(()=>require("./ReferencesManagementPage-CLsaUNqA.js")).then(t=>({default:t.ReferencesManagementPage}))));O.register(_.ROLES_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./RolesPage-CAcols3D.js")).then(t=>({default:t.RolesPage}))));O.register(_.ROLES_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./RoleDetailPage-TUOGR1ow.js")).then(t=>({default:t.RoleDetailPage}))));O.register(_.PERMISSIONS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./PermissionsPage-Dbjcctuh.js")).then(t=>({default:t.PermissionsPage}))));O.register(_.PERMISSIONS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./PermissionDetailPage-CUNKbl7t.js")).then(t=>({default:t.PermissionDetailPage}))));O.register(_.ASSIGNMENTS,n.lazy(()=>Promise.resolve().then(()=>require("./AssignmentsPage-Bp7oQD7Q.js")).then(t=>({default:t.AssignmentsPage}))));O.register(_.APPLICATIONS_INDEX,n.lazy(()=>Promise.resolve().then(()=>require("./NavigationAppsPage-DXvpLsbt.js")).then(t=>({default:t.NavigationAppsPage}))));O.register(_.APPLICATIONS_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./ApplicationsDashboardPage-BSsHN3Yj.js")).then(t=>({default:t.ApplicationsDashboardPage}))));O.register(_.APPLICATIONS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./ApplicationsListPage-B6ZCecIl.js")).then(t=>({default:t.ApplicationsListPage}))));O.register(_.APPLICATIONS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./ApplicationDetailPage--9YwwS5A.js"))));O.register(_.AI_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiDashboardPage}))));O.register(_.AI_SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiSettingsPage}))));O.register(_.AI_SKILLS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiSkillsListPage}))));O.register(_.AI_SKILLS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiSkillsDetailPage}))));O.register(_.AI_SKILLS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiSkillsEditPage}))));O.register(_.AI_SKILLS_EDIT,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiSkillsEditPage}))));O.register(_.AI_BLOCKS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiBlockDefinitionsListPage}))));O.register(_.AI_BLOCKS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiBlockDefinitionDetailPage}))));O.register(_.AI_BLOCKS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiBlockDefinitionEditPage}))));O.register(_.AI_BLOCKS_EDIT,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiBlockDefinitionEditPage}))));O.register(_.AI_MONITORING,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiMonitoringPage}))));O.register(_.AI_AGENTS,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiAgentsPage}))));O.register(_.AI_AGENTS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiAgentDetailPage}))));O.register(_.AI_AGENTS_EDIT,n.lazy(()=>Promise.resolve().then(()=>require("./index-D0HS542b.js")).then(t=>({default:t.AiAgentEditPage}))));O.register(_.WORKFLOWS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.WorkflowsListPage}))));O.register(_.WORKFLOWS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.WorkflowDetailPage}))));O.register(_.WORKFLOWS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.WorkflowCreatePage}))));O.register(_.WORKFLOWS_EDIT,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.WorkflowEditPage}))));O.register(_.WORKFLOWS_TRIGGERS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.WorkflowsTriggersPage}))));O.register(_.WORKFLOWS_HISTORY,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.WorkflowHistoryPage}))));O.register(_.EMAIL_TEMPLATES_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.EmailTemplatesListPage}))));O.register(_.EMAIL_TEMPLATES_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.EmailTemplateDetailPage}))));O.register(_.EMAIL_TEMPLATES_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.EmailTemplateCreatePage}))));O.register(_.EMAIL_TEMPLATES_EDIT,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.EmailTemplateEditPage}))));O.register(_.SMS_TEMPLATES_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-DqbVFB1H.js")).then(t=>({default:t.SmsTemplatesListPage}))));O.register(_.ENTRA_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./index-DUS-tunb.js")).then(t=>({default:t.EntraDashboardPage}))));O.register(_.ENTRA_GROUPS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DUS-tunb.js")).then(t=>({default:t.EntraGroupsPage}))));O.register(_.ENTRA_USERS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DUS-tunb.js")).then(t=>({default:t.EntraUsersPage}))));O.register(_.ENTRA_CONFLICTS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DUS-tunb.js")).then(t=>({default:t.EntraConflictsPage}))));O.register(_.ENTRA_SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-DUS-tunb.js")).then(t=>({default:t.EntraSettingsPage}))));O.register(_.TENANTS_DASHBOARD,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantsDashboardPage}))));O.register(_.TENANTS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantsPage}))));O.register(_.TENANTS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantDetailPage}))));O.register(_.TENANTS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantCreatePage}))));O.register(_.TENANTS_SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantSettingsPage}))));O.register(_.TENANTS_TYPE_SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantTypeSettingsPage}))));O.register(_.TENANTS_TEMPLATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantsTemplatePage}))));O.register(_.TENANTS_TEMPLATE_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantTemplateCreatePage}))));O.register(_.TENANTS_TEMPLATE_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantTemplateDetailPage}))));O.register(_.TENANTS_BUSINESS,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantsBusinessPage}))));O.register(_.TENANTS_PERSONAL,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantsPersonalPage}))));O.register(_.TENANTS_OTHER,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantsOtherPage}))));O.register(_.TENANTS_ACCESS_REQUESTS,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.TenantAccessRequestsPage}))));O.register(_.ORGANISATIONS_LIST,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.OrganisationsListPage}))));O.register(_.ORGANISATIONS_CREATE,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.OrganisationCreatePage}))));O.register(_.ORGANISATIONS_DETAIL,n.lazy(()=>Promise.resolve().then(()=>require("./index-CUICSveU.js")).then(t=>({default:t.OrganisationDetailPage}))));O.register(_.SETTINGS,n.lazy(()=>Promise.resolve().then(()=>require("./index-HsAOBno4.js")).then(t=>({default:t.SettingsPage}))));O.register(_.SETTINGS_GENERAL,n.lazy(()=>Promise.resolve().then(()=>require("./index-HsAOBno4.js")).then(t=>({default:t.GeneralSettingsSection}))));O.register(_.SETTINGS_FILE_UPLOAD,n.lazy(()=>Promise.resolve().then(()=>require("./index-HsAOBno4.js")).then(t=>({default:t.FileUploadSettingsSection}))));O.register(_.SETTINGS_LEGAL_FILE,n.lazy(()=>Promise.resolve().then(()=>require("./index-HsAOBno4.js")).then(t=>({default:t.LegalFileSettingsSection}))));O.register(_.APPSETTINGS,n.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I(T)},[I]),$=n.useMemo(()=>{if(!g.trim())return a;const T=g.toLowerCase();return a.filter(B=>B.name.toLowerCase().includes(T)||B.slug.toLowerCase().includes(T)||B.organisationName?.toLowerCase().includes(T))},[a,g]),{favoriteTenants:U,recentTenants:C,otherTenants:D}=Bo($,S,h,a,g);if(c)return null;if(!(i||d)&&r){const T=r.type==="Business";return e.jsxs("div",{className:"flex items-center gap-2 px-3 py-1.5 bg-[var(--bg-secondary)] border border-[var(--border-color)]",style:{borderRadius:"var(--radius-button)"},children:[T?e.jsx(l.Building2,{className:"w-4 h-4 text-blue-500"}):e.jsx(l.User,{className:"w-4 h-4 text-violet-500"}),e.jsx("span",{className:"text-sm font-medium text-[var(--text-primary)]",children:r.name})]})}return e.jsxs("div",{ref:j,className:"relative",children:[e.jsxs("button",{onClick:()=>b(!f),className:`flex items-center gap-2 px-3 py-1.5 border transition-colors ${u?"bg-emerald-500/10 border-emerald-500/30 hover:bg-emerald-500/20":"bg-[var(--bg-secondary)] border-[var(--border-color)] hover:bg-[var(--bg-tertiary)]"}`,style:{borderRadius:"var(--radius-button)"},"aria-expanded":f,"aria-haspopup":"true",children:[u&&e.jsxs(e.Fragment,{children:[e.jsx(l.Globe,{className:"w-4 h-4 text-emerald-600"}),e.jsx("span",{className:"text-sm font-medium text-emerald-700",children:t("tenants.selector.global","Global")})]}),!u&&r&&e.jsxs(e.Fragment,{children:[r.type==="Business"?e.jsx(l.Building2,{className:"w-4 h-4 text-blue-500"}):e.jsx(l.User,{className:"w-4 h-4 text-violet-500"}),e.jsx("span",{className:"text-sm font-medium text-[var(--text-primary)] max-w-[120px] truncate",children:r.name})]}),!u&&!r&&e.jsxs(e.Fragment,{children:[e.jsx(l.Building2,{className:"w-4 h-4 text-[var(--text-secondary)]"}),e.jsx("span",{className:"text-sm font-medium text-[var(--text-secondary)]",children:t("tenants.selector.select","Select")})]}),e.jsx(l.ChevronDown,{className:`w-4 h-4 text-[var(--text-tertiary)] transition-transform ${f?"rotate-180":""}`})]}),e.jsx("div",{className:`absolute left-0 mt-2 w-80 origin-top-left transition-all duration-200 ease-out z-50 ${f?"opacity-100 scale-100 translate-y-0":"opacity-0 scale-95 -translate-y-2 pointer-events-none"}`,children:e.jsxs("div",{className:"bg-[var(--bg-card)] border border-[var(--border-color)] shadow-xl overflow-hidden",style:{borderRadius:"var(--radius-card)"},children:[e.jsx("div",{className:"p-2 border-b border-[var(--border-color)]",children:e.jsxs("div",{className:"relative",children:[e.jsx(l.Search,{className:"absolute left-3 top-1/2 -translate-y-1/2 w-4 h-4 text-[var(--text-tertiary)]"}),e.jsx("input",{ref:v,type:"text",value:g,onChange:T=>y(T.target.value),placeholder:t("tenants.selector.search","Rechercher..."),className:"w-full pl-9 pr-3 py-2 text-sm bg-[var(--bg-secondary)] border border-[var(--border-color)] focus:border-[var(--color-accent-500)] focus:outline-none",style:{borderRadius:"var(--radius-input)"}})]})}),e.jsxs("div",{className:"max-h-80 overflow-y-auto",children:[d&&!g&&e.jsx("div",{className:"p-2 border-b border-[var(--border-color)]",children:e.jsxs("button",{onClick:A,className:`w-full flex items-center gap-3 px-3 py-2.5 text-left transition-all duration-150 ${u?"bg-emerald-500/10 text-emerald-700":"hover:bg-[var(--bg-tertiary)] text-[var(--text-primary)]"}`,style:{borderRadius:"var(--radius-menu-item)"},children:[e.jsx("div",{className:"flex-shrink-0 w-8 h-8 bg-emerald-500/10 flex items-center justify-center",style:{borderRadius:"var(--radius-card)"},children:e.jsx(l.Globe,{className:"w-4 h-4 text-emerald-600"})}),e.jsxs("div",{className:"flex-1 min-w-0",children:[e.jsx("span",{className:"font-medium",children:t("tenants.selector.global","Global")}),e.jsx("p",{className:"text-xs text-[var(--text-tertiary)] mt-0.5",children:t("tenants.selector.globalDesc","Voir tous les tenants")})]}),u&&e.jsx(l.Check,{className:"w-4 h-4 text-emerald-600 flex-shrink-0"})]})}),U.length>0&&e.jsxs("div",{className:"p-2",children:[e.jsxs("p",{className:"px-2 py-1 text-xs font-medium text-[var(--text-tertiary)] uppercase tracking-wider flex items-center gap-1.5",children:[e.jsx(l.Star,{className:"w-3 h-3 text-amber-500"}),t("tenants.selector.favorites","Favoris")]}),e.jsx("div",{className:"mt-1",children:U.map(T=>e.jsx(Wt,{tenant:T,isSelected:!u&&r?.id===T.id,isFavorite:!0,hasThemeOverride:p.includes(T.id),onSelect:()=>k(T.id),onToggleFavorite:()=>R(T.id)},T.id))})]}),C.length>0&&e.jsxs("div",{className:`p-2 ${U.length>0?"border-t border-[var(--border-color)]":""}`,children:[e.jsxs("p",{className:"px-2 py-1 text-xs font-medium text-[var(--text-tertiary)] uppercase tracking-wider flex items-center gap-1.5",children:[e.jsx(l.Clock,{className:"w-3 h-3"}),t("tenants.selector.recent","Récents")]}),e.jsx("div",{className:"mt-1",children:C.map(T=>e.jsx(Wt,{tenant:T,isSelected:!u&&r?.id===T.id,isFavorite:S.includes(T.id),hasThemeOverride:p.includes(T.id),onSelect:()=>k(T.id),onToggleFavorite:()=>R(T.id)},T.id))})]}),D.length>0&&e.jsxs("div",{className:`p-2 ${U.length>0||C.length>0?"border-t border-[var(--border-color)]":""}`,children:[!g&&e.jsxs("p",{className:"px-2 py-1 text-xs font-medium text-[var(--text-tertiary)] uppercase tracking-wider flex items-center gap-1.5",children:[e.jsx(l.Building2,{className:"w-3 h-3"}),t("tenants.selector.all","Tous")]}),e.jsx("div",{className:"mt-1 max-h-40 overflow-y-auto",children:D.map(T=>e.jsx(Wt,{tenant:T,isSelected:!u&&r?.id===T.id,isFavorite:S.includes(T.id),hasThemeOverride:p.includes(T.id),onSelect:()=>k(T.id),onToggleFavorite:()=>R(T.id)},T.id))})]}),g&&$.length===0&&e.jsx("div",{className:"p-4 text-center text-sm text-[var(--text-tertiary)]",children:t("tenants.selector.noResults","Aucun 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Go={getOverview:(t=30)=>E.get("/api/support/dashboard/overview",{params:{days:t}}),getByStatus:()=>E.get("/api/support/dashboard/by-status"),getByPriority:()=>E.get("/api/support/dashboard/by-priority"),getByType:(t=30)=>E.get("/api/support/dashboard/by-type",{params:{days:t}}),getAgentWorkload:()=>E.get("/api/support/dashboard/agent-workload"),getTrends:(t=30)=>E.get("/api/support/dashboard/trends",{params:{days:t}}),getSatisfactionStats:(t=30)=>E.get("/api/support/dashboard/satisfaction",{params:{days:t}}),getSlaCompliance:(t=30)=>E.get("/api/support/dashboard/sla-compliance",{params:{days:t}})},ma={getConfigurations:()=>E.get("/api/support/sla/configurations"),updateConfiguration:(t,s)=>E.put(`/api/support/sla/configurations/${t}`,s),getEscalationRules:()=>E.get("/api/support/sla/escalation-rules"),getBreachedTickets:(t=!0,s=!0)=>E.get("/api/support/sla/breached",{params:{responseBreached:t,resolutionBreached:s}}),getTicketsApproachingBreach:(t=60)=>E.get("/api/support/sla/approaching-breach",{params:{warningMinutes:t}}),getMetrics:(t,s)=>E.get("/api/support/sla/metrics",{params:{fromDate:t,toDate:s}}),escalateTicket:(t,s,r)=>E.post(`/api/support/sla/tickets/${t}/escalate`,{level:s,reason:r})},st={getAll:(t=1,s=20,r,a)=>E.get("/api/support/notifications",{params:{page:t,pageSize:s,isRead:r,tenantId:a}}),getUnread:(t=10)=>E.get("/api/support/notifications/unread",{params:{limit:t}}),getUnreadCount:()=>E.get("/api/support/notifications/unread/count"),markAsRead:t=>E.patch(`/api/support/notifications/${t}/read`),markAllAsRead:()=>E.patch("/api/support/notifications/read-all"),delete:t=>E.delete(`/api/support/notifications/${t}`),deleteAll:()=>E.delete("/api/support/notifications/all"),getPreferences:()=>E.get("/api/support/notifications/preferences"),updatePreferences:t=>E.put("/api/support/notifications/preferences",t)},Et={getAll:(t,s=!0,r)=>E.get("/api/support/templates",{params:{category:t,activeOnly:s,language:r}}),getById:t=>E.get(`/api/support/templates/${t}`),getCategories:()=>E.get("/api/support/templates/categories"),getByCategory:t=>E.get(`/api/support/templates/by-category/${t}`),create:t=>E.post("/api/support/templates",t),update:(t,s)=>E.put(`/api/support/templates/${t}`,s),activate:t=>E.patch(`/api/support/templates/${t}/activate`),deactivate:t=>E.patch(`/api/support/templates/${t}/deactivate`),delete:t=>E.delete(`/api/support/templates/${t}`),render:(t,s)=>E.post(`/api/support/templates/${t}/render`,{variables:s})},ns={STARTED:"EntraSyncStarted",COMPLETED:"EntraSyncCompleted",FAILED:"EntraSyncFailed"};function Ko(t,s,r){if(r){const o=s.relatedEntityId,c=t.filter(i=>!(i.type===ns.STARTED&&i.relatedEntityId===o));return[s,...c].slice(0,10)}return t.some(o=>o.id===s.id)?t:[s,...t].slice(0,10)}function Ho(t){return{id:t.id,type:t.type,title:t.title,message:t.message,relatedEntityType:t.relatedEntityType,relatedEntityId:t.relatedEntityId,actionUrl:t.actionUrl,isRead:t.isRead,readAt:t.readAt,createdAt:t.createdAt,tenantId:t.tenantId,tenantName:t.tenantName,tenantSlug:t.tenantSlug}}function Vo(){const[t,s]=n.useState(0),[r,a]=n.useState([]),[o,c]=n.useState(!1),{isConnected:i,onNotification:d,onUnreadCountUpdate:u}=_r(),{isFeatureEnabled:m}=He(),p=m("support");n.useEffect(()=>{const h=d(v=>{const S=Ho(v),N=v.type===ns.COMPLETED||v.type===ns.FAILED;a(I=>Ko(I,S,N))}),j=u(v=>{s(v)});return()=>{h(),j()}},[d,u]),n.useEffect(()=>{if(!p)return;let h=!1;async function j(){try{const v=await st.getUnreadCount();h||s(v.count)}catch(v){h||console.error("Failed to load unread count:",v)}}return j(),()=>{h=!0}},[p]);const x=n.useCallback(async()=>{if(p)try{c(!0);const h=await st.getUnread(10);a(h)}catch(h){console.error("Failed to load notifications:",h)}finally{c(!1)}},[p]),f=n.useCallback(async h=>{try{await st.markAsRead(h),a(j=>j.map(v=>v.id===h?{...v,isRead:!0}:v)),s(j=>Math.max(0,j-1))}catch(j){console.error("Failed to mark as read:",j)}},[]),b=n.useCallback(async()=>{try{await st.markAllAsRead(),a(h=>h.map(j=>({...j,isRead:!0}))),s(0)}catch(h){console.error("Failed to mark all as read:",h)}},[]),g=n.useCallback(async h=>{try{await st.delete(h);const j=r.find(v=>v.id===h);a(v=>v.filter(S=>S.id!==h)),j&&!j.isRead&&s(v=>Math.max(0,v-1))}catch(j){console.error("Failed to delete notification:",j)}},[r]),y=n.useCallback(h=>{st.markAsRead(h),s(j=>Math.max(0,j-1))},[]);return{notifications:r,unreadCount:t,loading:o,isConnected:i,loadNotifications:x,markAsRead:f,markAllAsRead:b,deleteNotification:g,markAsReadSilent:y}}const bt={STARTED:"EntraSyncStarted",COMPLETED:"EntraSyncCompleted",FAILED:"EntraSyncFailed"};function pa(){const t=w.useNavigate(),{currentTenant:s,hasMultipleTenants:r}=Ee(),[a,o]=n.useState(!1),c=n.useRef(null),{notifications:i,unreadCount:d,loading:u,isConnected:m,loadNotifications:p,markAsRead:x,markAllAsRead:f,deleteNotification:b,markAsReadSilent:g}=Vo(),[,y]=n.useState(0);n.useEffect(()=>{if(!i.some(R=>R.type===bt.STARTED&&!R.isRead))return;const A=setInterval(()=>{y(R=>R+1)},1e3);return()=>clearInterval(A)},[i]),n.useEffect(()=>{a&&p()},[a,p]),n.useEffect(()=>{const k=A=>{c.current&&!c.current.contains(A.target)&&o(!1)};return document.addEventListener("mousedown",k),()=>document.removeEventListener("mousedown",k)},[]);const h=(k,A)=>{A.stopPropagation(),x(k)},j=(k,A)=>{A.stopPropagation(),b(k)},v=k=>{k.isRead||g(k.id),o(!1),k.actionUrl&&t(k.actionUrl)},S=k=>{switch(k){case"TicketCreated":return"🎫";case"TicketAssigned":return"👤";case"TicketStatusChanged":case"StatusChanged":return"🔄";case"TicketCommented":case"CommentAdded":return"💬";case"TicketResolved":return"✅";case"TicketClosed":return"🔒";case"TicketUpdated":return"📝";case"SlaResponseBreached":case"SlaResolutionBreached":return"⚠️";case"SlaWarning":return"⏰";case"TicketEscalated":return"📈";case"SatisfactionRequested":return"⭐";case"GroupMemberAdded":return"👥";case"GroupMemberRemoved":return"🚪";case"RoleAssigned":return"🎭";case"RoleRemoved":return"🚫";case"RolePermissionsChanged":return"🔑";case"AccountUpdated":return"👤";case"SystemAnnouncement":return"📢";case bt.STARTED:return null;case bt.COMPLETED:return"✅";case bt.FAILED:return"❌";default:return"📌"}},N=k=>{const A=new Date(k).getTime(),R=Date.now(),$=Math.floor((R-A)/1e3),U=Math.floor($/60),C=$%60;return`${U.toString().padStart(2,"0")}:${C.toString().padStart(2,"0")}`},I=k=>{const A=new Date(k),$=new Date().getTime()-A.getTime(),U=Math.floor($/6e4),C=Math.floor(U/60),D=Math.floor(C/24);return U<1?"Just now":U<60?`${U}m ago`:C<24?`${C}h ago`:D<7?`${D}d ago`:A.toLocaleDateString()},P=k=>{if(!r)return null;const A=ys(k.tenantId,s?.id??null);return A==="global"?e.jsx("span",{className:"text-[10px] px-1.5 py-0.5 rounded bg-purple-100 dark:bg-purple-900/30 text-purple-700 dark:text-purple-300 border border-purple-200 dark:border-purple-700",children:"System"}):A==="current"?e.jsx("span",{className:"text-[10px] px-1.5 py-0.5 rounded bg-[var(--bg-secondary)] text-[var(--text-secondary)] border border-[var(--border-color)] truncate max-w-[120px]",children:k.tenantName}):e.jsx("span",{className:"text-[10px] px-1.5 py-0.5 rounded bg-blue-100 dark:bg-blue-900/30 text-blue-700 dark:text-blue-300 border 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")&&($.preventDefault(),v(k))},className:`w-full text-left p-4 border-b border-[var(--border-color)] cursor-pointer hover:bg-[var(--bg-hover)] transition-colors ${k.isRead?"":"bg-blue-50/50 dark:bg-blue-900/10"} ${A?"bg-[var(--color-accent-50)] dark:bg-[var(--color-accent-900)]/20":""}`,children:e.jsxs("div",{className:"flex gap-3",children:[e.jsx("span",{className:"text-xl flex-shrink-0",children:A?e.jsx(l.RefreshCw,{className:"w-5 h-5 text-[var(--color-accent-600)] animate-spin"}):R}),e.jsxs("div",{className:"flex-1 min-w-0",children:[e.jsxs("div",{className:"flex items-start justify-between gap-2",children:[e.jsxs("div",{className:"flex-1 min-w-0",children:[e.jsx("h4",{className:`text-sm ${k.isRead?"":"font-semibold"}`,children:k.title}),P(k)]}),A?e.jsxs("span",{className:"text-xs font-mono font-bold text-[var(--color-accent-600)] flex-shrink-0 bg-[var(--color-accent-100)] px-2 py-0.5 rounded",children:["⏱ ",N(k.createdAt)]}):e.jsx("span",{className:"text-xs 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e.jsxs(e.Fragment,{children:[e.jsx("div",{ref:f,onMouseEnter:h,onMouseLeave:j,onFocus:h,onBlur:j,className:"inline-flex",children:s}),u&&t&&Ot.createPortal(e.jsxs("div",{ref:b,role:"tooltip",style:{position:"absolute",top:p.top,left:p.left,zIndex:9999},className:`
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               ${d.bg} ${d.text}
               border ${d.border}
@@ -8,27 +8,27 @@
               max-w-xs
               tooltip-animation
               ${i}
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d?e.jsx(e.Fragment,{children:s}):c(t)?e.jsx(e.Fragment,{children:s}):r?e.jsx(e.Fragment,{children:r}):a?e.jsxs("div",{className:"inline-flex items-center gap-1.5 px-2 py-1 bg-gray-100 dark:bg-gray-800 text-gray-500 dark:text-gray-400 rounded text-sm",children:[e.jsx(l.Lock,{className:"w-3.5 h-3.5"}),e.jsx("span",{children:o("license.featureLocked","Locked")})]}):e.jsxs("div",{className:"flex flex-col items-center justify-center p-8 bg-gray-50 dark:bg-gray-800/50 rounded-xl border-2 border-dashed border-gray-200 dark:border-gray-700",children:[e.jsx("div",{className:"p-4 bg-gray-100 dark:bg-gray-700 rounded-full mb-4",children:e.jsx(l.Lock,{className:"w-8 h-8 text-gray-400 dark:text-gray-500"})}),e.jsx("h3",{className:"text-lg font-semibold text-gray-900 dark:text-white mb-2",children:o("license.featureNotAvailable","Feature Not Available")}),e.jsx("p",{className:"text-sm text-gray-500 dark:text-gray-400 text-center max-w-sm mb-4",children:o("license.upgradeToAccess","Upgrade your license to access the {{feature}} feature.",{feature:t})}),e.jsxs("div",{className:"flex items-center gap-2 text-xs text-gray-400 dark:text-gray-500",children:[e.jsx(l.Sparkles,{className:"w-4 h-4"}),e.jsx("span",{children:o("license.currentEdition","Current: {{edition}}",{edition:i?.edition||"Unknown"})})]})]})}function wa({open:t,onOpenChange:s}){const{t:r}=ne.useTranslation("admin"),{activateLicense:a,license:o}=He(),{refreshMenu:c}=Ce(),[i,d]=n.useState(""),[u,m]=n.useState(""),[p,g]=n.useState(!1),[f,b]=n.useState(!1),[h,y]=n.useState(null),[x,j]=n.useState(!1),v=o?.hasApiKey??!1,S=async()=>{if(!i.trim()){y(r("license.errors.keyRequired","License key is required"));return}b(!0),y(null),j(!1);const I=await a(i.trim(),u.trim()||void 0);b(!1),I.success?(j(!0),await c(),setTimeout(()=>{d(""),m(""),g(!1),j(!1),s(!1)},1500)):y(I.error||r("license.errors.activationFailed","Activation failed"))},N=()=>{f||(d(""),m(""),g(!1),y(null),j(!1),s(!1))};return t?e.jsxs("div",{className:"fixed 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license to access the {{feature}} feature.",{feature:t})}),e.jsxs("div",{className:"flex items-center gap-2 text-xs text-gray-400 dark:text-gray-500",children:[e.jsx(l.Sparkles,{className:"w-4 h-4"}),e.jsx("span",{children:o("license.currentEdition","Current: {{edition}}",{edition:i?.edition||"Unknown"})})]})]})}function Ca({open:t,onOpenChange:s}){const{t:r}=ne.useTranslation("admin"),{activateLicense:a,license:o}=He(),{refreshMenu:c}=Ce(),[i,d]=n.useState(""),[u,m]=n.useState(""),[p,x]=n.useState(!1),[f,b]=n.useState(!1),[g,y]=n.useState(null),[h,j]=n.useState(!1),v=o?.hasApiKey??!1,S=async()=>{if(!i.trim()){y(r("license.errors.keyRequired","License key is required"));return}b(!0),y(null),j(!1);const I=await a(i.trim(),u.trim()||void 0);b(!1),I.success?(j(!0),await c(),setTimeout(()=>{d(""),m(""),x(!1),j(!1),s(!1)},1500)):y(I.error||r("license.errors.activationFailed","Activation failed"))},N=()=>{f||(d(""),m(""),x(!1),y(null),j(!1),s(!1))};return t?e.jsxs("div",{className:"fixed 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une note interne..."):s?r("conversation.supportPlaceholder","Répondre au client..."):r("conversation.clientPlaceholder","Écrire un message..."),md=t=>`flex items-end gap-2 rounded-xl border ${t?"border-[var(--warning-border)] bg-[var(--warning-bg)]/30":"border-[var(--border-color)] bg-[var(--bg-secondary)]"} p-2`,pd=(t,s)=>`p-2.5 rounded-lg transition-colors ${t?"bg-[var(--color-primary-600)] text-white hover:bg-[var(--color-primary-700)]":"bg-[var(--bg-tertiary)] text-[var(--text-tertiary)]"} disabled:opacity-50`;function xd({isConnected:t,commentCount:s,t:r}){return e.jsxs("div",{className:"flex items-center justify-between px-4 py-3 border-b border-[var(--border-color)] bg-[var(--bg-card)]",children:[e.jsxs("div",{className:"flex items-center gap-2",children:[e.jsx(l.MessageSquare,{className:"w-5 h-5 text-[var(--color-accent-600)]"}),e.jsx("h2",{className:"font-semibold",children:r("conversation.title","Conversation")}),e.jsxs("span",{className:"text-sm text-[var(--text-secondary)]",children:["(",s,")"]})]}),e.jsxs("div",{className:"flex items-center gap-1.5",title:r(t?"conversation.realtimeActive":"conversation.realtimeInactive"),children:[t?e.jsx(l.Wifi,{className:"w-4 h-4 text-[var(--success-text)]"}):e.jsx(l.WifiOff,{className:"w-4 h-4 text-[var(--text-tertiary)]"}),e.jsx("span",{className:`text-xs ${t?"text-[var(--success-text)]":"text-[var(--text-tertiary)]"}`,children:r(t?"conversation.live":"conversation.offline")})]})]})}function hd({t}){return e.jsxs("div",{className:"flex flex-col items-center justify-center h-full text-[var(--text-secondary)]",children:[e.jsx(l.MessageSquare,{className:"w-12 h-12 mb-3 opacity-50"}),e.jsx("p",{children:t("conversation.empty","Aucun message pour le moment")}),e.jsx("p",{className:"text-sm mt-1",children:t("conversation.startHint","Commencez la conversation ci-dessous")})]})}function gd({timeline:t,currentUserName:s,isSupport:r,attachments:a,getAttachmentUrl:o,onDownloadAttachment:c,messagesEndRef:i,t:d,locale:u}){return e.jsxs(e.Fragment,{children:[t.map(m=>{if(m.type==="activity")return e.jsx(id,{activity:m.data,t:d,locale:u},m.id);const p=m.data,g=p.userName===s;return e.jsx(dd,{comment:p,isOwn:g,isSupport:r,attachments:a,getAttachmentUrl:o,onDownloadAttachment:c,t:d,locale:u},m.id)}),e.jsx("div",{ref:i})]})}function fd({isInternalComment:t,onToggle:s,t:r}){return e.jsx("div",{className:"mb-2",children:e.jsxs("label",{className:"inline-flex items-center gap-2 cursor-pointer",children:[e.jsx("input",{type:"checkbox",checked:t,onChange:a=>s(a.target.checked),className:"rounded border-[var(--border-color)]"}),e.jsx("span",{className:`text-sm ${t?"text-[var(--warning-text)] font-medium":"text-[var(--text-secondary)]"}`,children:r("conversation.internalNote","Note interne (invisible pour le client)")})]})})}function bd({newComment:t,onCommentChange:s,onKeyDown:r,onSend:a,isInternalComment:o,onInternalToggle:c,sending:i,isSupport:d,textareaRef:u,ticketVariables:m,onOpenTemplatePicker:p,t:g}){const f=t.trim();return e.jsxs("div",{className:"border-t border-[var(--border-color)] bg-[var(--bg-card)] p-3",children:[d&&e.jsx(fd,{isInternalComment:o,onToggle:c,t:g}),e.jsxs("div",{className:md(o),children:[e.jsx("textarea",{ref:u,value:t,onChange:b=>s(b.target.value),onKeyDown:r,placeholder:ud(o,d,g),className:"flex-1 bg-transparent border-none outline-none resize-none text-sm min-h-[24px] max-h-[150px] py-1 px-2",rows:1}),e.jsxs("div",{className:"flex items-center gap-1 flex-shrink-0",children:[d&&m&&p&&e.jsx("button",{onClick:p,className:"p-2 rounded-lg text-[var(--text-tertiary)] hover:text-[var(--color-primary-500)] hover:bg-[var(--bg-tertiary)] transition-colors",title:g("templatePicker.buttonTitle"),children:e.jsx(l.FileText,{className:"w-4 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Aucun nouveau message ne peut être ajouté.")})})}function Ra({comments:t,activities:s,attachments:r,isSupport:a,isClosed:o,isConnected:c,currentUserName:i,ticketVariables:d,onAddComment:u,onDownloadAttachment:m,getAttachmentUrl:p}){const{t:g,i18n:f}=ne.useTranslation("support"),[b,h]=n.useState(""),[y,x]=n.useState(!1),[j,v]=n.useState(!1),[S,N]=n.useState(!1),I=n.useRef(null),P=n.useRef(null),k=od(t,s,a),A=t.filter(C=>a||!C.isInternal).length;n.useEffect(()=>{I.current?.scrollIntoView({behavior:"smooth"})},[k.length]),n.useEffect(()=>{P.current&&(P.current.style.height="auto",P.current.style.height=`${Math.min(P.current.scrollHeight,150)}px`)},[b]);const R=async()=>{if(!(!b.trim()||j))try{v(!0),await u(b,y),h(""),x(!1)}finally{v(!1)}},$=C=>{C.key==="Enter"&&!C.shiftKey&&(C.preventDefault(),R())},q=C=>{h(D=>D?D+`
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ct={Proposed:{border:"border-blue-500",bg:"bg-blue-50",text:"text-blue-900"},Approved:{border:"border-green-500",bg:"bg-green-50",text:"text-green-900"},Rejected:{border:"border-red-500",bg:"bg-red-50",text:"text-red-900"},Superseded:{border:"border-gray-400",bg:"bg-gray-50",text:"text-gray-700"}},or={Proposed:l.Clock,Approved:l.CheckCircle,Rejected:l.XCircle,Superseded:l.AlertCircle};function Od({ticketId:t,solutions:s,activeSolution:r,mode:a,onProposeSolution:o,onApproveSolution:c,onRejectSolution:i,isLoading:d}){const{t:u}=ne.useTranslation("support"),[m,p]=n.useState(!1),[g,f]=n.useState(""),[b,h]=n.useState(!1),[y,x]=n.useState(""),[j,v]=n.useState(!1),[S,N]=n.useState(!1),I=n.useCallback(async()=>{if(!(!g.trim()||!o)){p(!0);try{await o(g),f("")}finally{p(!1)}}},[g,o]),P=n.useCallback(()=>{v(!0)},[]),k=n.useCallback(async()=>{if(!(!y.trim()||!i)){h(!0);try{await i(y),x(""),v(!1)}finally{h(!1)}}},[y,i]),A=R=>{if(!R.autoCloseAt)return null;const $=new Date(R.autoCloseAt),q=new 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je={tickets:{getAll:t=>E.get("/api/support/tickets",{params:t}),getMyTickets:t=>E.get("/api/support/tickets/my-assigned",{params:t}),getById:t=>E.get(`/api/support/tickets/${t}`),create:t=>E.post("/api/support/tickets",t),update:(t,s)=>E.put(`/api/support/tickets/${t}`,s),updateStatus:(t,s)=>E.patch(`/api/support/tickets/${t}/status`,{status:s}),assign:(t,s,r,a)=>E.patch(`/api/support/tickets/${t}/assign`,{assignedToUserId:s,userIds:r,groupIds:a}),resolve:(t,s)=>E.patch(`/api/support/tickets/${t}/resolve`,{resolution:s}),close:t=>E.patch(`/api/support/tickets/${t}/close`),reopen:t=>E.patch(`/api/support/tickets/${t}/reopen`),addComment:(t,s)=>E.post(`/api/support/tickets/${t}/comments`,s),delete:t=>E.delete(`/api/support/tickets/${t}`),getStats:t=>E.get("/api/support/tickets/stats",{params:{tenantId:t}}),getMyAssignedStats:()=>E.get("/api/support/tickets/my-assigned/stats"),getAttachmentUrl:(t,s)=>`/api/support/tickets/${t}/attachments/${s}`,downloadAttachment:(t,s)=>E.get(`/api/support/tickets/${t}/attachments/${s}`,{responseType:"blob"}),uploadAttachment:(t,s)=>{const r=new FormData;return r.append("file",s),E.post(`/api/support/tickets/${t}/attachments`,r,{headers:{"Content-Type":"multipart/form-data"}})},getActivities:(t,s=10)=>E.get(`/api/support/tickets/${t}/activities`,{params:{limit:s}}),getTicketingProvider:()=>E.get("/api/support/tickets/provider"),getGlpiSyncStats:()=>E.get("/api/support/tickets/glpi-sync-stats"),proposeSolution:(t,s)=>E.post(`/api/support/tickets/${t}/solutions`,{content:s}),getSolutions:t=>E.get(`/api/support/tickets/${t}/solutions`),approveSolution:t=>E.patch(`/api/support/tickets/${t}/solutions/approve`),rejectSolution:(t,s)=>E.patch(`/api/support/tickets/${t}/solutions/reject`,{reason:s})}},Fe={getAll:t=>E.get("/api/support/my-tickets",{params:t}),getById:t=>E.get(`/api/support/my-tickets/${t}`),create:t=>E.post("/api/support/my-tickets",t),update:(t,s)=>E.put(`/api/support/my-tickets/${t}`,s),addComment:(t,s)=>E.post(`/api/support/my-tickets/${t}/comments`,{content:s}),getStats:()=>E.get("/api/support/my-tickets/stats"),uploadAttachment:(t,s)=>{const r=new FormData;return r.append("file",s),E.post(`/api/support/my-tickets/${t}/attachments`,r,{headers:{"Content-Type":"multipart/form-data"}})},downloadAttachment:(t,s)=>E.get(`/api/support/my-tickets/${t}/attachments/${s}`,{responseType:"blob"}),deleteAttachment:(t,s)=>E.delete(`/api/support/my-tickets/${t}/attachments/${s}`),getActivities:(t,s=10)=>E.get(`/api/support/my-tickets/${t}/activities`,{params:{limit:s}}),getAttachmentUrl:(t,s)=>`/api/support/my-tickets/${t}/attachments/${s}`,submitSatisfaction:(t,s)=>E.post(`/api/support/my-tickets/${t}/satisfaction`,s),getSatisfaction:t=>E.get(`/api/support/my-tickets/${t}/satisfaction`),getSolutions:t=>E.get(`/api/support/my-tickets/${t}/solutions`),approveSolution:t=>E.patch(`/api/support/my-tickets/${t}/solutions/approve`),rejectSolution:(t,s)=>E.patch(`/api/support/my-tickets/${t}/solutions/reject`,{reason:s})},Ud={getAll:()=>E.get("/api/support/assignment"),getById:t=>E.get(`/api/support/assignment/${t}`),create:t=>E.post("/api/support/assignment",t),update:(t,s)=>E.put(`/api/support/assignment/${t}`,s),delete:t=>E.delete(`/api/support/assignment/${t}`),activate:t=>E.patch(`/api/support/assignment/${t}/activate`),deactivate:t=>E.patch(`/api/support/assignment/${t}/deactivate`)},zd={getAll:()=>E.get("/api/support/assignment/skills"),getByAgent:t=>E.get("/api/support/assignment/skills",{params:{userId:t}}),update:(t,s)=>E.put(`/api/support/assignment/skills/${t}`,s)},Bd={getByAgent:t=>E.get(`/api/support/assignment/availability/${t}`),update:(t,s)=>E.put(`/api/support/assignment/availability/${t}`,s)},Gd={getByTicket:(t,s=1,r=50)=>E.get("/api/support/assignment/logs",{params:{ticketId:t,page:s,pageSize:r}})},Kd={getByAgent:t=>E.get(`/api/support/assignment/workload/${t}`),getAll:()=>E.get("/api/support/assignment/workload")};function Cs(){const{currentTenant:t}=Ee(),[s,r]=n.useState(null),[a,o]=n.useState(!!t),[c,i]=n.useState(null),d=n.useCallback(async()=>{if(!t){r(null);return}o(!0),i(null);try{const u=await je.tickets.getTicketingProvider();r(u)}catch{i("Failed to load ticketing provider configuration"),r(null)}finally{o(!1)}},[t]);return n.useEffect(()=>{d()},[d]),{provider:s?.provider??"SmartStack",isGlpi:s?.provider==="Glpi",isConfigured:s?.isConfigured??!1,glpiBaseUrl:s?.glpiBaseUrl??void 0,loading:a,error:c,refresh:d}}const ds={Open:"pending",InProgress:"active",OnHold:"warning",Resolved:"active",Closed:"inactive",Rejected:"error"},lr={Low:{bg:"var(--info-bg)",text:"var(--info-text)"},Medium:{bg:"var(--warning-bg)",text:"var(--warning-text)"},High:{bg:"var(--error-bg)",text:"var(--error-text)"},Critical:{bg:"var(--error-text)",text:"white"}},Hd=["conversation","description","information","assignment","ai"],Vd={Open:"statusDescriptions.Open",InProgress:"statusDescriptions.InProgress",OnHold:"statusDescriptions.OnHold",Resolved:"statusDescriptions.Resolved",Closed:"statusDescriptions.Closed",Rejected:"statusDescriptions.Rejected"};function Wd({satisfaction:t,showRatingForm:s,ratingValue:r,ratingComment:a,submittingRating:o,onShowForm:c,onRatingChange:i,onCommentChange:d,onCancel:u,onSubmit:m,t:p}){return t?e.jsxs("div",{children:[e.jsxs("h3",{className:"font-medium flex items-center gap-2 mb-2",children:[e.jsx(l.Star,{className:"w-4 h-4 text-amber-500 fill-amber-500"}),p("satisfaction.yourRating","Votre évaluation")]}),e.jsxs("div",{className:"flex items-center gap-1 mb-2",children:[[1,2,3,4,5].map(g=>e.jsx(l.Star,{className:`w-5 h-5 ${g<=t.rating?"text-amber-500 fill-amber-500":"text-[var(--text-tertiary)]"}`},g)),e.jsxs("span",{className:"ml-2 text-sm text-[var(--text-secondary)]",children:[t.rating,"/5"]})]}),t.comment&&e.jsxs("p",{className:"text-sm text-[var(--text-secondary)] italic",children:['"',t.comment,'"']})]}):s?e.jsxs("div",{children:[e.jsxs("h3",{className:"font-medium flex items-center gap-2 mb-3",children:[e.jsx(l.Star,{className:"w-4 h-4 text-amber-500"}),p("satisfaction.rateTitle","Évaluez cette résolution")]}),e.jsx("div",{className:"flex items-center gap-1 mb-3",children:[1,2,3,4,5].map(g=>e.jsx("button",{type:"button",onClick:()=>i(g),className:"p-1 hover:scale-110 transition-transform",children:e.jsx(l.Star,{className:`w-7 h-7 transition-colors ${g<=r?"text-amber-500 fill-amber-500":"text-[var(--text-tertiary)] hover:text-amber-300"}`})},g))}),e.jsx("textarea",{value:a,onChange:g=>d(g.target.value),placeholder:p("satisfaction.commentPlaceholder","Commentaire (optionnel)..."),className:"input w-full h-20 mb-3 text-sm"}),e.jsxs("div",{className:"flex gap-2",children:[e.jsx("button",{onClick:u,className:"btn btn-secondary btn-sm",children:p("common.cancel","Annuler")}),e.jsxs("button",{onClick:m,disabled:r===0||o,className:"btn btn-primary btn-sm",children:[o?e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin mr-1"}):e.jsx(l.Star,{className:"w-4 h-4 mr-1"}),p("satisfaction.submit","Envoyer")]})]})]}):e.jsxs("div",{className:"flex items-center justify-between",children:[e.jsxs("div",{children:[e.jsxs("h3",{className:"font-medium flex items-center gap-2",children:[e.jsx(l.Star,{className:"w-4 h-4 text-amber-500"}),p("satisfaction.askTitle","Comment évaluez-vous cette résolution ?")]}),e.jsx("p",{className:"text-sm text-[var(--text-secondary)] mt-1",children:p("satisfaction.askDescription","Votre avis nous aide à améliorer notre service.")})]}),e.jsxs("button",{onClick:c,className:"btn btn-primary btn-sm",children:[e.jsx(l.Star,{className:"w-4 h-4 mr-1"}),p("satisfaction.rateButton","Évaluer")]})]})}function Xd({show:t,resolution:s,saving:r,onResolutionChange:a,onClose:o,onResolve:c,t:i}){return t?e.jsx("div",{className:"fixed inset-0 bg-black/50 backdrop-blur-sm flex items-center justify-center z-50",children:e.jsxs("div",{className:"card w-full max-w-lg p-6 m-4",children:[e.jsx("h2",{className:"text-xl font-bold mb-4",children:i("resolve.title","Proposer une solution")}),e.jsx("textarea",{value:s,onChange:d=>a(d.target.value),placeholder:i("resolve.placeholder","Décrivez la résolution..."),className:"input w-full h-32 mb-4"}),e.jsxs("div",{className:"flex justify-end gap-2",children:[e.jsx("button",{onClick:o,className:"btn btn-secondary",children:i("common.cancel","Annuler")}),e.jsxs("button",{onClick:c,disabled:!s.trim()||r,className:"btn btn-primary",children:[r&&e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin mr-2"}),i("resolve.confirm","Proposer")]})]})]})}):null}function Yd({show:t,filteredUsers:s,selectedUserIds:r,selectedGroupIds:a,groups:o,userSearchQuery:c,groupSearchQuery:i,loadingUsers:d,loadingGroups:u,saving:m,activeTab:p,onUserSearchChange:g,onGroupSearchChange:f,onSelectUser:b,onSelectGroup:h,onTabChange:y,onClose:x,onAssign:j,t:v}){const S=n.useMemo(()=>{if(!i.trim())return o;const N=i.toLowerCase();return o.filter(I=>I.name.toLowerCase().includes(N))},[o,i]);return t?e.jsx("div",{className:"fixed inset-0 bg-black/50 backdrop-blur-sm flex items-center justify-center z-50",children:e.jsxs("div",{className:"card w-full max-w-lg p-6 m-4 max-h-[80vh] flex flex-col",children:[e.jsx("h2",{className:"text-xl font-bold mb-4",children:v("assign.title","Assigner le ticket")}),e.jsxs("div",{className:"flex gap-2 mb-4 border-b border-[var(--border-color)]",children:[e.jsx("button",{onClick:()=>y("users"),className:`pb-2 px-3 font-medium transition-colors border-b-2 ${p==="users"?"border-[var(--color-accent-500)] text-[var(--color-accent-500)]":"border-transparent text-[var(--text-secondary)] hover:text-[var(--text-primary)]"}`,children:v("assign.tabUsers","Utilisateurs")}),e.jsx("button",{onClick:()=>y("groups"),className:`pb-2 px-3 font-medium transition-colors border-b-2 ${p==="groups"?"border-[var(--color-accent-500)] text-[var(--color-accent-500)]":"border-transparent text-[var(--text-secondary)] hover:text-[var(--text-primary)]"}`,children:v("assign.tabGroups","Groupes")})]}),e.jsxs("div",{className:"relative mb-3",children:[e.jsx(l.Search,{className:"absolute left-3 top-1/2 -translate-y-1/2 w-4 h-4 text-[var(--text-tertiary)]"}),e.jsx("input",{type:"text",value:p==="users"?c:i,onChange:N=>p==="users"?g(N.target.value):f(N.target.value),placeholder:p==="users"?v("assign.searchUserPlaceholder","Rechercher un utilisateur..."):v("assign.searchGroupPlaceholder","Rechercher un groupe..."),className:"input w-full pl-10",autoFocus:!0})]}),e.jsxs("div",{className:"flex-1 overflow-y-auto mb-4",children:[p==="users"&&e.jsx(e.Fragment,{children:d?e.jsx("div",{className:"flex items-center justify-center py-8",children:e.jsx(l.Loader2,{className:"w-6 h-6 animate-spin text-[var(--color-primary-600)]"})}):e.jsx("div",{className:"border border-[var(--border-color)] rounded-lg overflow-hidden",children:s.length===0?e.jsx("div",{className:"px-4 py-6 text-center text-sm text-[var(--text-tertiary)]",children:v("assign.noUsersFound","Aucun utilisateur trouvé")}):s.map(N=>e.jsxs("button",{onClick:()=>b(N.id),className:`w-full flex items-center gap-3 px-4 py-3 text-left hover:bg-[var(--bg-secondary)] transition-colors border-t border-[var(--border-color)] first:border-t-0 ${r.includes(N.id)?"bg-[var(--color-accent-500)]/10":""}`,children:[e.jsx("div",{className:"w-5 h-5 border-2 border-[var(--border-color)] rounded flex items-center justify-center flex-shrink-0",children:r.includes(N.id)&&e.jsx("div",{className:"w-3 h-3 bg-[var(--color-accent-500)] rounded-sm"})}),e.jsx("div",{className:"w-8 h-8 rounded-full bg-[var(--color-accent-500)] flex items-center justify-center text-white font-medium text-sm flex-shrink-0",children:N.fullName.charAt(0).toUpperCase()}),e.jsxs("div",{className:"flex-1 min-w-0",children:[e.jsx("p",{className:"font-medium truncate",children:N.fullName}),e.jsx("p",{className:"text-xs text-[var(--text-tertiary)] truncate",children:N.email})]})]},N.id))})}),p==="groups"&&e.jsx(e.Fragment,{children:u?e.jsx("div",{className:"flex items-center justify-center py-8",children:e.jsx(l.Loader2,{className:"w-6 h-6 animate-spin text-[var(--color-primary-600)]"})}):e.jsx("div",{className:"border border-[var(--border-color)] rounded-lg overflow-hidden",children:S.length===0?e.jsx("div",{className:"px-4 py-6 text-center text-sm text-[var(--text-tertiary)]",children:v("assign.noGroupsFound","Aucun groupe trouvé")}):S.map(N=>e.jsxs("button",{onClick:()=>h(N.id),className:`w-full flex items-center gap-3 px-4 py-3 text-left hover:bg-[var(--bg-secondary)] transition-colors border-t border-[var(--border-color)] first:border-t-0 ${a.includes(N.id)?"bg-[var(--color-accent-500)]/10":""}`,children:[e.jsx("div",{className:"w-5 h-5 border-2 border-[var(--border-color)] rounded flex items-center justify-center flex-shrink-0",children:a.includes(N.id)&&e.jsx("div",{className:"w-3 h-3 bg-[var(--color-accent-500)] rounded-sm"})}),e.jsx("div",{className:"w-8 h-8 rounded-full bg-[var(--color-accent-500)] flex items-center justify-center text-white font-medium text-sm flex-shrink-0",children:N.name.charAt(0).toUpperCase()}),e.jsx("div",{className:"flex-1 min-w-0",children:e.jsx("p",{className:"font-medium truncate",children:N.name})}),e.jsx("span",{className:"text-xs px-2 py-1 rounded bg-[var(--bg-tertiary)] text-[var(--text-secondary)] flex-shrink-0",children:N.memberCount})]},N.id))})})]}),e.jsx("div",{className:"text-sm text-[var(--text-secondary)] mb-4 px-3 py-2 bg-[var(--bg-secondary)] rounded",children:v("assign.selectedSummary","{{userCount}} utilisateur(s), {{groupCount}} groupe(s) sélectionné(s)",{userCount:r.length,groupCount:a.length})}),e.jsxs("div",{className:"flex justify-end gap-2",children:[e.jsx("button",{onClick:()=>{x(),g(""),f("")},className:"btn btn-secondary",children:v("common.cancel","Annuler")}),e.jsxs("button",{onClick:j,disabled:m||d||u,className:"btn btn-primary",children:[m&&e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin mr-2"}),v("assign.confirm","Assigner")]})]})]})}):null}const Jd=["Supervisor","Manager","Director"];function Qd({show:t,escalationLevel:s,escalationReason:r,saving:a,onLevelChange:o,onReasonChange:c,onClose:i,onEscalate:d,t:u}){return t?e.jsx("div",{className:"fixed inset-0 bg-black/50 backdrop-blur-sm flex items-center justify-center z-50",children:e.jsxs("div",{className:"card w-full max-w-lg p-6 m-4",children:[e.jsxs("div",{className:"flex items-center gap-3 mb-4",children:[e.jsx("div",{className:"w-10 h-10 rounded-full bg-[var(--warning-bg)] flex items-center justify-center",children:e.jsx(l.ArrowUpCircle,{className:"w-5 h-5 text-[var(--warning-text)]"})}),e.jsx("h2",{className:"text-xl font-bold",children:u("escalate.title")})]}),e.jsx("p",{className:"text-sm text-[var(--text-secondary)] mb-4",children:u("escalate.description")}),e.jsxs("div",{className:"mb-4",children:[e.jsx("label",{className:"block text-sm font-medium mb-2",children:u("escalate.level")}),e.jsx("div",{className:"space-y-2",children:Jd.map(m=>e.jsxs("button",{onClick:()=>o(m),className:`w-full flex items-center gap-3 px-4 py-3 text-left rounded-lg border transition-colors ${s===m?"border-[var(--warning-border)] bg-[var(--warning-bg)]":"border-[var(--border-color)] hover:bg-[var(--bg-secondary)]"}`,children:[e.jsx("div",{className:`w-4 h-4 rounded-full border-2 flex items-center justify-center ${s===m?"border-[var(--warning-text)]":"border-[var(--border-color)]"}`,children:s===m&&e.jsx("div",{className:"w-2 h-2 rounded-full bg-[var(--warning-text)]"})}),e.jsxs("div",{className:"flex-1",children:[e.jsx("p",{className:"font-medium",children:u(`escalate.levels.${m}`)}),e.jsx("p",{className:"text-xs text-[var(--text-tertiary)]",children:u(`escalate.levels.${m}Desc`)})]})]},m))})]}),e.jsxs("div",{className:"mb-4",children:[e.jsx("label",{className:"block text-sm font-medium mb-2",children:u("escalate.reason")}),e.jsx("textarea",{value:r,onChange:m=>c(m.target.value),placeholder:u("escalate.reasonPlaceholder"),className:"input w-full h-24"})]}),e.jsxs("div",{className:"flex justify-end gap-2",children:[e.jsx("button",{onClick:()=>{i(),o("Supervisor"),c("")},className:"btn btn-secondary",children:u("common.cancel")}),e.jsxs("button",{onClick:d,disabled:a,className:"btn border border-[var(--warning-border)] bg-[var(--warning-bg)] text-[var(--warning-text)] hover:bg-[var(--warning-border)]",children:[a&&e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin mr-2"}),e.jsx(l.ArrowUpCircle,{className:"w-4 h-4 mr-2"}),u("escalate.confirm")]})]})]})}):null}function Zd(t){return{id:t.id,ticketNumber:t.ticketNumber,title:t.title,description:t.description,type:t.type,status:t.status,priority:t.priority,createdByName:t.createdBy?.fullName,assignedToName:t.assignedTo?.fullName,resolution:t.resolution,resolvedAt:t.resolvedAt,closedAt:t.closedAt,assignees:t.assignees,comments:t.comments.map(s=>({id:s.id,userName:s.userName,content:s.content,isInternal:s.isInternal,isEdited:s.isEdited,createdAt:s.createdAt})),attachments:t.attachments.map(s=>({id:s.id,fileName:s.fileName,contentType:s.contentType,fileSize:s.fileSize,createdAt:s.createdAt})),createdAt:t.createdAt,updatedAt:t.updatedAt,clientContext:t.clientContext,externalProvider:t.externalProvider,externalId:t.externalId,externalUrl:t.externalUrl,isExternallyManaged:t.isExternallyManaged,solutions:t.solutions,activeSolution:t.activeSolution,hasPendingSolution:t.hasPendingSolution}}function eu(t){return{id:t.id,ticketNumber:t.ticketNumber,title:t.title,description:t.description,type:t.type,status:t.status,priority:t.priority,resolution:t.resolution,resolvedAt:t.resolvedAt,closedAt:t.closedAt,comments:t.comments.map(s=>({id:s.id,userName:s.userName,content:s.content,isInternal:!1,isEdited:s.isEdited,createdAt:s.createdAt})),attachments:t.attachments.map(s=>({id:s.id,fileName:s.fileName,fileSize:s.fileSize,createdAt:s.createdAt})),createdAt:t.createdAt,updatedAt:t.updatedAt,solutions:t.solutions,activeSolution:t.activeSolution,hasPendingSolution:t.hasPendingSolution}}function cr(t,s){return s==="support"?Zd(t):eu(t)}const 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Bc={Created:{icon:l.PlusCircle,color:"text-[var(--success-text)]",bgColor:"bg-[var(--success-bg)]"},StatusChanged:{icon:l.RefreshCcw,color:"text-[var(--info-text)]",bgColor:"bg-[var(--info-bg)]"},PriorityChanged:{icon:l.AlertTriangle,color:"text-[var(--warning-text)]",bgColor:"bg-[var(--warning-bg)]"},Assigned:{icon:l.UserPlus,color:"text-[var(--accent-text)]",bgColor:"bg-[var(--accent-bg)]"},Commented:{icon:l.MessageSquare,color:"text-[var(--info-text)]",bgColor:"bg-[var(--info-bg)]"},AttachmentAdded:{icon:l.Paperclip,color:"text-[var(--text-secondary)]",bgColor:"bg-[var(--bg-secondary)]"},Resolved:{icon:l.CheckCircle,color:"text-[var(--success-text)]",bgColor:"bg-[var(--success-bg)]"},Closed:{icon:l.XCircle,color:"text-[var(--text-secondary)]",bgColor:"bg-[var(--bg-secondary)]"},Reopened:{icon:l.RefreshCcw,color:"text-[var(--warning-text)]",bgColor:"bg-[var(--warning-bg)]"},SlaBreached:{icon:l.AlertTriangle,color:"text-[var(--error-text)]",bgColor:"bg-[var(--error-bg)]"},Escalated:{icon:l.TrendingUp,color:"text-[var(--error-text)]",bgColor:"bg-[var(--error-bg)]"},Updated:{icon:l.Edit,color:"text-[var(--info-text)]",bgColor:"bg-[var(--info-bg)]"},Deleted:{icon:l.Trash2,color:"text-[var(--error-text)]",bgColor:"bg-[var(--error-bg)]"},OnHold:{icon:l.Pause,color:"text-[var(--warning-text)]",bgColor:"bg-[var(--warning-bg)]"},InProgress:{icon:l.Play,color:"text-[var(--info-text)]",bgColor:"bg-[var(--info-bg)]"}},zc={icon:l.RefreshCcw,color:"text-[var(--text-secondary)]",bgColor:"bg-[var(--bg-secondary)]"};function Gc(t){return Bc[t]||zc}const Kc=t=>t.oldValue&&t.newValue?`changed status from ${t.oldValue} to ${t.newValue}`:"changed the status",Hc=t=>t.oldValue&&t.newValue?`changed priority from ${t.oldValue} to ${t.newValue}`:"changed the priority",Vc=t=>t.newValue?`assigned to ${t.newValue}`:"unassigned the ticket",Wc=t=>t.newValue==="internal"?"added an internal note":"added a comment",Xc=t=>t.newValue?`added attachment: ${t.newValue}`:"added an attachment",Yc=t=>t.newValue==="response"?"Response SLA was breached":"Resolution SLA was breached",Jc=t=>t.newValue?`escalated to ${t.newValue}`:"escalated this ticket",Qc=t=>t.fieldChanged?`updated ${t.fieldChanged}`:"updated the ticket",Zc={Created:()=>"created this ticket",StatusChanged:Kc,PriorityChanged:Hc,Assigned:Vc,Commented:Wc,AttachmentAdded:Xc,Resolved:()=>"resolved this ticket",Closed:()=>"closed this ticket",Reopened:()=>"reopened this ticket",SlaBreached:Yc,Escalated:Jc,Updated:Qc,OnHold:()=>"put this ticket on 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text-[var(--text-secondary)]",children:I})]})})}if(!m.classification&&!m.routingSuggestion)return e.jsx("div",{className:"card p-4 bg-[var(--error-bg)]/10 border border-[var(--error-border)]",children:e.jsxs("div",{className:"flex items-start gap-3",children:[e.jsx(l.AlertCircle,{className:"w-5 h-5 text-[var(--error-text)] flex-shrink-0 mt-0.5"}),e.jsxs("div",{className:"flex-1",children:[e.jsx("p",{className:"text-sm text-[var(--error-text)] font-medium mb-1",children:d("aiRouting.error")}),e.jsx("p",{className:"text-xs text-[var(--text-secondary)]",children:m.errorMessage??d("aiRouting.notAvailable")}),e.jsxs("button",{onClick:h,disabled:p,className:"btn btn-secondary btn-sm mt-2 flex items-center gap-1",children:[e.jsx(l.RefreshCw,{className:"w-3 h-3"}),d("common:actions.retry")]})]})]})});const v=m?.routingSuggestion,S=a&&!p?new Date(a):null;return e.jsx("div",{className:"card p-6 bg-[var(--info-bg)]/10 border 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text-[var(--text-tertiary)] mb-3",children:d("aiRouting.generatedAt",{date:S.toLocaleString()})}),e.jsxs("div",{className:"space-y-3",children:[m?.classification&&e.jsx(Oa,{classification:m.classification}),(v?.suggestedAgents?.length??0)>0&&e.jsxs("div",{className:"text-sm",children:[e.jsx("p",{className:"text-[var(--text-secondary)] mb-2",children:d("aiRouting.suggestedAgents")}),e.jsx("div",{className:"space-y-1",children:v?.suggestedAgents?.map(N=>e.jsxs("div",{className:"flex items-center justify-between",children:[e.jsx("p",{className:"font-medium",children:N.userName||N.userId}),e.jsxs("span",{className:"text-xs text-[var(--text-tertiary)]",children:[Math.round(N.matchScore*100),"%"]})]},N.userId))})]}),v?.suggestedGroupName&&e.jsxs("div",{className:"text-sm",children:[e.jsx("p",{className:"text-[var(--text-secondary)] mb-1",children:d("aiRouting.suggestedGroup")}),e.jsx("p",{className:"font-medium",children:v.suggestedGroupName})]}),v?.reasoning&&e.jsxs("div",{className:"text-sm",children:[e.jsx("p",{className:"text-[var(--text-secondary)] mb-1",children:d("aiRouting.reasoning")}),e.jsx("p",{className:"italic",children:v.reasoning})]}),e.jsx("div",{className:"pt-3 border-t border-[var(--border-color)] flex gap-2",children:v&&e.jsxs("button",{onClick:j,disabled:g,className:"btn btn-primary btn-sm flex items-center gap-2 flex-1 justify-center",children:[g?e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin"}):e.jsx(l.Check,{className:"w-4 h-4"}),d("aiRouting.apply")]})})]})]})]})]})})}function qd({ticketId:t,cachedSummary:s,cachedGeneratedAt:r,processing:a,onProcessingStart:o,onProcessingEnd:c}){const{t:i}=ne.useTranslation("support"),d=s?{summary:s,isAiAvailable:!0,errorCode:null,errorMessage:null}:void 0,{data:u,loading:m,error:p,execute:x}=Fa({initialData:d}),f=n.useCallback(async()=>{o?.(),await x(async()=>{const y=await Da.summarize(t);return c?.(),y})},[t,x,o,c]);if(p&&!u)return e.jsx("div",{className:"card p-4 bg-[var(--error-bg)]/10 border border-[var(--error-border)]",children:e.jsxs("div",{className:"flex items-start gap-3",children:[e.jsx(l.AlertCircle,{className:"w-5 h-5 text-[var(--error-text)] flex-shrink-0 mt-0.5"}),e.jsxs("div",{className:"flex-1",children:[e.jsx("p",{className:"text-sm text-[var(--error-text)] font-medium mb-1",children:i("aiSummary.error")}),e.jsx("p",{className:"text-xs text-[var(--text-secondary)]",children:p}),e.jsxs("button",{onClick:f,disabled:m,className:"btn btn-secondary btn-sm mt-2 flex items-center gap-1",children:[e.jsx(l.RefreshCw,{className:"w-3 h-3"}),i("common:actions.retry")]})]})]})});if(!u)return a?e.jsx("div",{className:"card p-4 bg-[var(--info-bg)]/10 border border-[var(--info-border)]",children:e.jsxs("div",{className:"flex items-center gap-3",children:[e.jsx(l.Loader2,{className:"w-5 h-5 animate-spin text-[var(--info-text)] flex-shrink-0"}),e.jsx("p",{className:"text-sm text-[var(--text-secondary)]",children:i("aiSummary.processing")})]})}):e.jsxs("button",{onClick:f,disabled:m,className:"btn btn-secondary btn-sm flex items-center gap-2",children:[m?e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin"}):e.jsx(l.Zap,{className:"w-4 h-4"}),i("aiSummary.generate")]});if(m&&!u)return e.jsx("div",{className:"card p-6 flex items-center justify-center",children:e.jsx(l.Loader2,{className:"w-6 h-6 animate-spin text-[var(--color-primary-600)]"})});if(!u.isAiAvailable){const y=u.errorCode?`aiRouting.errors.${u.errorCode}`:null,h=y&&i(y)!==y?i(y):u.errorMessage??i("aiRouting.notConfigured");return e.jsx("div",{className:"card p-4 bg-[var(--warning-bg)]/10 border border-[var(--warning-border)]",children:e.jsxs("div",{className:"flex items-start gap-3",children:[e.jsx(l.AlertCircle,{className:"w-5 h-5 text-[var(--warning-text)] flex-shrink-0 mt-0.5"}),e.jsx("p",{className:"text-sm text-[var(--text-secondary)]",children:h})]})})}if(!u.summary){const y=u.errorCode?`aiSummary.errors.${u.errorCode}`:null,h=y&&i(y)!==y?i(y):u.errorMessage??i("aiSummary.error");return e.jsx("div",{className:"card p-4 bg-[var(--error-bg)]/10 border border-[var(--error-border)]",children:e.jsxs("div",{className:"flex items-start gap-3",children:[e.jsx(l.AlertCircle,{className:"w-5 h-5 text-[var(--error-text)] flex-shrink-0 mt-0.5"}),e.jsxs("div",{className:"flex-1",children:[e.jsx("p",{className:"text-sm text-[var(--error-text)] font-medium mb-1",children:i("aiSummary.error")}),e.jsx("p",{className:"text-xs text-[var(--text-secondary)]",children:h}),e.jsxs("button",{onClick:f,disabled:m,className:"btn btn-secondary btn-sm mt-2 flex items-center gap-1",children:[e.jsx(l.RefreshCw,{className:"w-3 h-3"}),i("common:actions.retry")]})]})]})})}const b=u.summary,g=r&&!m?new Date(r):null;return e.jsxs("div",{className:"card p-6 bg-[var(--bg-secondary)]",children:[e.jsxs("div",{className:"flex items-center justify-between mb-4",children:[e.jsxs("h3",{className:"font-semibold flex items-center gap-2",children:[e.jsx(l.Zap,{className:"w-5 h-5"}),i("aiSummary.title")]}),e.jsxs("button",{onClick:f,disabled:m,className:"btn btn-secondary btn-sm flex items-center gap-1",title:i("aiSummary.refresh"),children:[m?e.jsx(l.Loader2,{className:"w-3 h-3 animate-spin"}):e.jsx(l.RefreshCw,{className:"w-3 h-3"}),i("aiSummary.refresh")]})]}),g&&e.jsx("p",{className:"text-xs text-[var(--text-tertiary)] mb-3",children:i("aiSummary.generatedAt",{date:g.toLocaleString()})}),e.jsxs("div",{className:"space-y-4",children:[e.jsxs("div",{children:[e.jsx("p",{className:"text-sm text-[var(--text-secondary)] mb-2 font-medium",children:i("aiSummary.summary")}),e.jsx("p",{className:"text-sm",children:b.summary})]}),b.keyPoints.length>0&&e.jsxs("div",{children:[e.jsx("p",{className:"text-sm text-[var(--text-secondary)] mb-2 font-medium",children:i("aiSummary.keyPoints")}),e.jsx("ul",{className:"list-disc list-inside space-y-1",children:b.keyPoints.map((y,h)=>e.jsx("li",{className:"text-sm",children:y},`point-${h}`))})]}),b.sentiment&&e.jsxs("div",{children:[e.jsx("p",{className:"text-sm text-[var(--text-secondary)] mb-2 font-medium",children:i("aiSummary.sentiment")}),e.jsx("p",{className:"text-sm",children:b.sentiment})]}),(b.blockers?.length??0)>0&&e.jsxs("div",{children:[e.jsx("p",{className:"text-sm text-[var(--text-secondary)] mb-2 font-medium",children:i("aiSummary.blockers")}),e.jsx("ul",{className:"space-y-2",children:b.blockers?.map((y,h)=>e.jsxs("li",{className:"flex items-start gap-2",children:[e.jsx("span",{className:"text-xs px-2 py-1 rounded bg-[var(--warning-bg)] text-[var(--warning-text)] flex-shrink-0 mt-0.5",children:h+1}),e.jsx("span",{className:"text-sm",children:y})]},`blocker-${h}`))})]})]})]})}const je={tickets:{getAll:t=>E.get("/api/support/tickets",{params:t}),getMyTickets:t=>E.get("/api/support/tickets/my-assigned",{params:t}),getById:t=>E.get(`/api/support/tickets/${t}`),create:t=>E.post("/api/support/tickets",t),update:(t,s)=>E.put(`/api/support/tickets/${t}`,s),updateStatus:(t,s)=>E.patch(`/api/support/tickets/${t}/status`,{status:s}),assign:(t,s,r,a)=>E.patch(`/api/support/tickets/${t}/assign`,{assignedToUserId:s,userIds:r,groupIds:a}),resolve:(t,s)=>E.patch(`/api/support/tickets/${t}/resolve`,{resolution:s}),close:t=>E.patch(`/api/support/tickets/${t}/close`),reopen:t=>E.patch(`/api/support/tickets/${t}/reopen`),addComment:(t,s)=>E.post(`/api/support/tickets/${t}/comments`,s),delete:t=>E.delete(`/api/support/tickets/${t}`),getStats:t=>E.get("/api/support/tickets/stats",{params:{tenantId:t}}),getMyAssignedStats:()=>E.get("/api/support/tickets/my-assigned/stats"),getAttachmentUrl:(t,s)=>`/api/support/tickets/${t}/attachments/${s}`,downloadAttachment:(t,s)=>E.get(`/api/support/tickets/${t}/attachments/${s}`,{responseType:"blob"}),uploadAttachment:(t,s)=>{const r=new FormData;return r.append("file",s),E.post(`/api/support/tickets/${t}/attachments`,r,{headers:{"Content-Type":"multipart/form-data"}})},getActivities:(t,s=10)=>E.get(`/api/support/tickets/${t}/activities`,{params:{limit:s}}),getTicketingProvider:()=>E.get("/api/support/tickets/provider"),getGlpiSyncStats:()=>E.get("/api/support/tickets/glpi-sync-stats"),proposeSolution:(t,s)=>E.post(`/api/support/tickets/${t}/solutions`,{content:s}),getSolutions:t=>E.get(`/api/support/tickets/${t}/solutions`),approveSolution:t=>E.patch(`/api/support/tickets/${t}/solutions/approve`),rejectSolution:(t,s)=>E.patch(`/api/support/tickets/${t}/solutions/reject`,{reason:s})}},Fe={getAll:t=>E.get("/api/support/my-tickets",{params:t}),getById:t=>E.get(`/api/support/my-tickets/${t}`),create:t=>E.post("/api/support/my-tickets",t),update:(t,s)=>E.put(`/api/support/my-tickets/${t}`,s),addComment:(t,s)=>E.post(`/api/support/my-tickets/${t}/comments`,{content:s}),getStats:()=>E.get("/api/support/my-tickets/stats"),uploadAttachment:(t,s)=>{const r=new FormData;return r.append("file",s),E.post(`/api/support/my-tickets/${t}/attachments`,r,{headers:{"Content-Type":"multipart/form-data"}})},downloadAttachment:(t,s)=>E.get(`/api/support/my-tickets/${t}/attachments/${s}`,{responseType:"blob"}),deleteAttachment:(t,s)=>E.delete(`/api/support/my-tickets/${t}/attachments/${s}`),getActivities:(t,s=10)=>E.get(`/api/support/my-tickets/${t}/activities`,{params:{limit:s}}),getAttachmentUrl:(t,s)=>`/api/support/my-tickets/${t}/attachments/${s}`,submitSatisfaction:(t,s)=>E.post(`/api/support/my-tickets/${t}/satisfaction`,s),getSatisfaction:t=>E.get(`/api/support/my-tickets/${t}/satisfaction`),getSolutions:t=>E.get(`/api/support/my-tickets/${t}/solutions`),approveSolution:t=>E.patch(`/api/support/my-tickets/${t}/solutions/approve`),rejectSolution:(t,s)=>E.patch(`/api/support/my-tickets/${t}/solutions/reject`,{reason:s})},Bd={getAll:()=>E.get("/api/support/assignment"),getById:t=>E.get(`/api/support/assignment/${t}`),create:t=>E.post("/api/support/assignment",t),update:(t,s)=>E.put(`/api/support/assignment/${t}`,s),delete:t=>E.delete(`/api/support/assignment/${t}`),activate:t=>E.patch(`/api/support/assignment/${t}/activate`),deactivate:t=>E.patch(`/api/support/assignment/${t}/deactivate`)},zd={getAll:()=>E.get("/api/support/assignment/skills"),getByAgent:t=>E.get("/api/support/assignment/skills",{params:{userId:t}}),update:(t,s)=>E.put(`/api/support/assignment/skills/${t}`,s)},Gd={getByAgent:t=>E.get(`/api/support/assignment/availability/${t}`),update:(t,s)=>E.put(`/api/support/assignment/availability/${t}`,s)},Kd={getByTicket:(t,s=1,r=50)=>E.get("/api/support/assignment/logs",{params:{ticketId:t,page:s,pageSize:r}})},Hd={getByAgent:t=>E.get(`/api/support/assignment/workload/${t}`),getAll:()=>E.get("/api/support/assignment/workload")};function ks(){const{currentTenant:t}=Ee(),[s,r]=n.useState(null),[a,o]=n.useState(!!t),[c,i]=n.useState(null),d=n.useCallback(async()=>{if(!t){r(null);return}o(!0),i(null);try{const u=await je.tickets.getTicketingProvider();r(u)}catch{i("Failed to load ticketing provider configuration"),r(null)}finally{o(!1)}},[t]);return n.useEffect(()=>{d()},[d]),{provider:s?.provider??"SmartStack",isGlpi:s?.provider==="Glpi",isConfigured:s?.isConfigured??!1,glpiBaseUrl:s?.glpiBaseUrl??void 0,loading:a,error:c,refresh:d}}const ds={Open:"pending",InProgress:"active",OnHold:"warning",Resolved:"active",Closed:"inactive",Rejected:"error"},cr={Low:{bg:"var(--info-bg)",text:"var(--info-text)"},Medium:{bg:"var(--warning-bg)",text:"var(--warning-text)"},High:{bg:"var(--error-bg)",text:"var(--error-text)"},Critical:{bg:"var(--error-text)",text:"white"}},Vd=["conversation","description","information","assignment","ai"],Wd={Open:"statusDescriptions.Open",InProgress:"statusDescriptions.InProgress",OnHold:"statusDescriptions.OnHold",Resolved:"statusDescriptions.Resolved",Closed:"statusDescriptions.Closed",Rejected:"statusDescriptions.Rejected"};function Xd({satisfaction:t,showRatingForm:s,ratingValue:r,ratingComment:a,submittingRating:o,onShowForm:c,onRatingChange:i,onCommentChange:d,onCancel:u,onSubmit:m,t:p}){return t?e.jsxs("div",{children:[e.jsxs("h3",{className:"font-medium flex items-center gap-2 mb-2",children:[e.jsx(l.Star,{className:"w-4 h-4 text-amber-500 fill-amber-500"}),p("satisfaction.yourRating","Votre évaluation")]}),e.jsxs("div",{className:"flex items-center gap-1 mb-2",children:[[1,2,3,4,5].map(x=>e.jsx(l.Star,{className:`w-5 h-5 ${x<=t.rating?"text-amber-500 fill-amber-500":"text-[var(--text-tertiary)]"}`},x)),e.jsxs("span",{className:"ml-2 text-sm text-[var(--text-secondary)]",children:[t.rating,"/5"]})]}),t.comment&&e.jsxs("p",{className:"text-sm text-[var(--text-secondary)] italic",children:['"',t.comment,'"']})]}):s?e.jsxs("div",{children:[e.jsxs("h3",{className:"font-medium flex items-center gap-2 mb-3",children:[e.jsx(l.Star,{className:"w-4 h-4 text-amber-500"}),p("satisfaction.rateTitle","Évaluez cette résolution")]}),e.jsx("div",{className:"flex items-center gap-1 mb-3",children:[1,2,3,4,5].map(x=>e.jsx("button",{type:"button",onClick:()=>i(x),className:"p-1 hover:scale-110 transition-transform",children:e.jsx(l.Star,{className:`w-7 h-7 transition-colors ${x<=r?"text-amber-500 fill-amber-500":"text-[var(--text-tertiary)] hover:text-amber-300"}`})},x))}),e.jsx("textarea",{value:a,onChange:x=>d(x.target.value),placeholder:p("satisfaction.commentPlaceholder","Commentaire (optionnel)..."),className:"input w-full h-20 mb-3 text-sm"}),e.jsxs("div",{className:"flex gap-2",children:[e.jsx("button",{onClick:u,className:"btn btn-secondary btn-sm",children:p("common.cancel","Annuler")}),e.jsxs("button",{onClick:m,disabled:r===0||o,className:"btn btn-primary btn-sm",children:[o?e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin mr-1"}):e.jsx(l.Star,{className:"w-4 h-4 mr-1"}),p("satisfaction.submit","Envoyer")]})]})]}):e.jsxs("div",{className:"flex items-center justify-between",children:[e.jsxs("div",{children:[e.jsxs("h3",{className:"font-medium flex items-center gap-2",children:[e.jsx(l.Star,{className:"w-4 h-4 text-amber-500"}),p("satisfaction.askTitle","Comment évaluez-vous cette résolution ?")]}),e.jsx("p",{className:"text-sm text-[var(--text-secondary)] mt-1",children:p("satisfaction.askDescription","Votre avis nous aide à améliorer notre service.")})]}),e.jsxs("button",{onClick:c,className:"btn btn-primary btn-sm",children:[e.jsx(l.Star,{className:"w-4 h-4 mr-1"}),p("satisfaction.rateButton","Évaluer")]})]})}function Yd({show:t,resolution:s,saving:r,onResolutionChange:a,onClose:o,onResolve:c,t:i}){return t?e.jsx("div",{className:"fixed inset-0 bg-black/50 backdrop-blur-sm flex items-center justify-center z-50",children:e.jsxs("div",{className:"card w-full max-w-lg p-6 m-4",children:[e.jsx("h2",{className:"text-xl font-bold mb-4",children:i("resolve.title","Proposer une solution")}),e.jsx("textarea",{value:s,onChange:d=>a(d.target.value),placeholder:i("resolve.placeholder","Décrivez la résolution..."),className:"input w-full h-32 mb-4"}),e.jsxs("div",{className:"flex justify-end gap-2",children:[e.jsx("button",{onClick:o,className:"btn btn-secondary",children:i("common.cancel","Annuler")}),e.jsxs("button",{onClick:c,disabled:!s.trim()||r,className:"btn btn-primary",children:[r&&e.jsx(l.Loader2,{className:"w-4 h-4 animate-spin mr-2"}),i("resolve.confirm","Proposer")]})]})]})}):null}function Jd({show:t,filteredUsers:s,selectedUserIds:r,selectedGroupIds:a,groups:o,userSearchQuery:c,groupSearchQuery:i,loadingUsers:d,loadingGroups:u,saving:m,activeTab:p,onUserSearchChange:x,onGroupSearchChange:f,onSelectUser:b,onSelectGroup:g,onTabChange:y,onClose:h,onAssign:j,t:v}){const S=n.useMemo(()=>{if(!i.trim())return o;const N=i.toLowerCase();return o.filter(I=>I.name.toLowerCase().includes(N))},[o,i]);return t?e.jsx("div",{className:"fixed inset-0 bg-black/50 backdrop-blur-sm flex items-center justify-center z-50",children:e.jsxs("div",{className:"card w-full max-w-lg p-6 m-4 max-h-[80vh] flex flex-col",children:[e.jsx("h2",{className:"text-xl font-bold mb-4",children:v("assign.title","Assigner le ticket")}),e.jsxs("div",{className:"flex gap-2 mb-4 border-b border-[var(--border-color)]",children:[e.jsx("button",{onClick:()=>y("users"),className:`pb-2 px-3 font-medium transition-colors border-b-2 ${p==="users"?"border-[var(--color-accent-500)] text-[var(--color-accent-500)]":"border-transparent text-[var(--text-secondary)] hover:text-[var(--text-primary)]"}`,children:v("assign.tabUsers","Utilisateurs")}),e.jsx("button",{onClick:()=>y("groups"),className:`pb-2 px-3 font-medium transition-colors border-b-2 ${p==="groups"?"border-[var(--color-accent-500)] text-[var(--color-accent-500)]":"border-transparent text-[var(--text-secondary)] hover:text-[var(--text-primary)]"}`,children:v("assign.tabGroups","Groupes")})]}),e.jsxs("div",{className:"relative mb-3",children:[e.jsx(l.Search,{className:"absolute left-3 top-1/2 -translate-y-1/2 w-4 h-4 text-[var(--text-tertiary)]"}),e.jsx("input",{type:"text",value:p==="users"?c:i,onChange:N=>p==="users"?x(N.target.value):f(N.target.value),placeholder:p==="users"?v("assign.searchUserPlaceholder","Rechercher un utilisateur..."):v("assign.searchGroupPlaceholder","Rechercher un groupe..."),className:"input w-full pl-10",autoFocus:!0})]}),e.jsxs("div",{className:"flex-1 overflow-y-auto mb-4",children:[p==="users"&&e.jsx(e.Fragment,{children:d?e.jsx("div",{className:"flex items-center justify-center py-8",children:e.jsx(l.Loader2,{className:"w-6 h-6 animate-spin text-[var(--color-primary-600)]"})}):e.jsx("div",{className:"border border-[var(--border-color)] rounded-lg overflow-hidden",children:s.length===0?e.jsx("div",{className:"px-4 py-6 text-center text-sm text-[var(--text-tertiary)]",children:v("assign.noUsersFound","Aucun utilisateur trouvé")}):s.map(N=>e.jsxs("button",{onClick:()=>b(N.id),className:`w-full flex items-center gap-3 px-4 py-3 text-left hover:bg-[var(--bg-secondary)] 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eu(t){return{id:t.id,ticketNumber:t.ticketNumber,title:t.title,description:t.description,type:t.type,status:t.status,priority:t.priority,createdByName:t.createdBy?.fullName,assignedToName:t.assignedTo?.fullName,resolution:t.resolution,resolvedAt:t.resolvedAt,closedAt:t.closedAt,assignees:t.assignees,comments:t.comments.map(s=>({id:s.id,userName:s.userName,content:s.content,isInternal:s.isInternal,isEdited:s.isEdited,createdAt:s.createdAt})),attachments:t.attachments.map(s=>({id:s.id,fileName:s.fileName,contentType:s.contentType,fileSize:s.fileSize,createdAt:s.createdAt})),createdAt:t.createdAt,updatedAt:t.updatedAt,clientContext:t.clientContext,externalProvider:t.externalProvider,externalId:t.externalId,externalUrl:t.externalUrl,isExternallyManaged:t.isExternallyManaged,solutions:t.solutions,activeSolution:t.activeSolution,hasPendingSolution:t.hasPendingSolution}}function tu(t){return{id:t.id,ticketNumber:t.ticketNumber,title:t.title,description:t.description,type:t.type,status:t.status,priority:t.priority,resolution:t.resolution,resolvedAt:t.resolvedAt,closedAt:t.closedAt,comments:t.comments.map(s=>({id:s.id,userName:s.userName,content:s.content,isInternal:!1,isEdited:s.isEdited,createdAt:s.createdAt})),attachments:t.attachments.map(s=>({id:s.id,fileName:s.fileName,fileSize:s.fileSize,createdAt:s.createdAt})),createdAt:t.createdAt,updatedAt:t.updatedAt,solutions:t.solutions,activeSolution:t.activeSolution,hasPendingSolution:t.hasPendingSolution}}function dr(t,s){return s==="support"?eu(t):tu(t)}const 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font-medium",children:i("list.table.number")}),he&&e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.tenant","Workspace")}),e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.title")}),e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.type")}),e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.status")}),e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.priority")}),e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.assignee")}),e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.comments")}),e.jsx("th",{className:"text-left p-4 font-medium",children:i("list.table.created")}),e.jsx("th",{className:"text-right p-4 font-medium",children:i("list.table.actions")})]})}),e.jsx("tbody",{children:b.map(L=>e.jsxs("tr",{className:"border-b border-[var(--border-color)] hover:bg-[var(--bg-hover)] cursor-pointer",onClick:()=>d(be(L.id)),children:[e.jsx("td",{className:"p-4",children:e.jsx("span",{className:"font-mono text-sm",children:L.ticketNumber})}),he&&e.jsx("td",{className:"p-4",children:Ie(L)}),e.jsx("td",{className:"p-4",children:e.jsxs("div",{className:"flex items-center gap-2",children:[e.jsx("div",{className:"font-medium",children:L.title}),L.isExternallyManaged&&e.jsx("span",{className:"inline-flex items-center gap-1 px-2 py-0.5 text-xs font-medium rounded-full bg-[var(--info-bg)] text-[var(--info-text)] border border-[var(--info-border)]",children:"GLPI"})]})}),e.jsx("td",{className:"p-4",children:e.jsx("span",{className:"text-sm",children:i(`tickets.types.${L.type}`,{defaultValue:L.type})})}),e.jsx("td",{className:"p-4",children:e.jsx(Mt,{status:ds[L.status]||"pending",label:i(`tickets.statuses.${L.status}`,{defaultValue:L.status})})}),e.jsx("td",{className:"p-4",children:e.jsx("span",{className:"px-2 py-1 rounded-[var(--radius-badge)] text-xs font-medium",style:{backgroundColor:ts[L.priority],color:L.priority==="Critical"?"white":"inherit"},children:i(`tickets.priorities.${L.priority}`,{defaultValue:L.priority})})}),e.jsx("td",{className:"p-4",children:e.jsxs("div",{className:"flex items-center gap-2",children:[e.jsx("span",{className:"text-sm",children:"assignedToName"in L&&L.assignedToName||"-"}),"assigneeCount"in L&&L.assigneeCount>1&&e.jsxs("span",{className:"ml-1 text-xs px-1.5 py-0.5 rounded-full bg-[var(--bg-tertiary)] text-[var(--text-secondary)]",children:["+",L.assigneeCount-1]})]})}),e.jsx("td",{className:"p-4",children:e.jsx("span",{className:"text-sm",children:L.commentCount})}),e.jsx("td",{className:"p-4",children:e.jsx("span",{className:"text-sm text-[var(--text-secondary)]",children:new Date(L.createdAt).toLocaleDateString()})}),e.jsx("td",{className:"p-4 text-right",onClick:le=>le.stopPropagation(),children:e.jsxs("div",{className:"flex items-center justify-end gap-2",children:[e.jsx("button",{onClick:()=>d(be(L.id)),className:"btn btn-ghost p-2",title:i("list.actions.view"),children:e.jsx(l.Eye,{className:"w-4 h-4"})}),L.externalUrl&&e.jsx("a",{href:L.externalUrl,target:"_blank",rel:"noopener noreferrer",className:"btn btn-ghost p-2 text-[var(--info-text)]",title:"Open in GLPI",onClick:le=>le.stopPropagation(),children:e.jsx(l.ExternalLink,{className:"w-4 h-4"})}),t==="admin"&&!f&&e.jsx("button",{onClick:()=>ve(L),disabled:L.isExternallyManaged,className:"btn btn-ghost p-2 text-[var(--error-text)] disabled:opacity-50 disabled:cursor-not-allowed",title:L.isExternallyManaged?"Cannot delete externally managed tickets":i("list.actions.delete"),children:e.jsx(l.Trash2,{className:"w-4 h-4"})})]})})]},L.id))})]}),b.length===0&&!j&&e.jsxs("div",{className:"p-8 text-center text-[var(--text-secondary)]",children:[e.jsx(l.Headphones,{className:"w-12 h-12 mx-auto mb-4 opacity-50"}),e.jsxs("p",{children:[t==="admin"&&i("list.empty.admin"),t==="assigned"&&i("list.empty.assigned"),t==="user"&&i("list.empty.user")]}),t==="user"&&!f&&e.jsxs("button",{onClick:()=>d(c),className:"btn btn-primary mt-4",children:[e.jsx(l.Plus,{className:"w-4 h-4 mr-2"}),i("list.empty.createFirst")]})]})]}),Be=()=>e.jsxs("div",{className:"grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4",children:[b.map(L=>e.jsxs("button",{type:"button",className:"card p-4 hover:shadow-lg cursor-pointer transition-shadow text-left w-full",onClick:()=>d(be(L.id)),children:[e.jsxs("div",{className:"flex items-start justify-between mb-3",children:[e.jsxs("div",{className:"flex items-center gap-2",children:[e.jsx("span",{className:"font-mono text-sm text-[var(--text-secondary)]",children:L.ticketNumber}),Ie(L)]}),e.jsx(Mt,{status:ds[L.status]||"pending",label:i(`tickets.statuses.${L.status}`,{defaultValue:L.status})})]}),e.jsxs("div",{className:"flex items-center gap-2 mb-2",children:[e.jsx("h3",{className:"font-medium line-clamp-2 flex-1",children:L.title}),L.isExternallyManaged&&e.jsx("span",{className:"inline-flex items-center gap-1 px-2 py-0.5 text-xs font-medium rounded-full bg-[var(--info-bg)] text-[var(--info-text)] border border-[var(--info-border)] whitespace-nowrap",children:"GLPI"})]}),e.jsxs("div",{className:"flex items-center gap-2 mb-3",children:[e.jsx("span",{className:"text-xs px-2 py-1 rounded-[var(--radius-badge)] bg-[var(--bg-secondary)]",children:i(`tickets.types.${L.type}`,{defaultValue:L.type})}),e.jsx("span",{className:"text-xs px-2 py-1 rounded-[var(--radius-badge)]",style:{backgroundColor:ts[L.priority],color:L.priority==="Critical"?"white":"inherit"},children:i(`tickets.priorities.${L.priority}`,{defaultValue:L.priority})})]}),e.jsxs("div",{className:"flex items-center justify-between text-sm text-[var(--text-secondary)]",children:[e.jsx("span",{children:new Date(L.createdAt).toLocaleDateString()}),e.jsx("span",{children:i("list.comments_other",{count:L.commentCount})})]})]},L.id)),b.length===0&&!j&&e.jsxs("div",{className:"col-span-full card p-12 text-center",children:[e.jsx(l.Headphones,{className:"w-12 h-12 mx-auto mb-4 opacity-50"}),e.jsxs("p",{className:"text-[var(--text-secondary)]",children:[t==="admin"&&i("list.empty.admin"),t==="assigned"&&i("list.empty.assigned"),t==="user"&&i("list.empty.user")]}),t==="user"&&!f&&e.jsxs("button",{onClick:()=>d(c),className:"btn btn-primary mt-4",children:[e.jsx(l.Plus,{className:"w-4 h-4 mr-2"}),i("list.empty.createFirst")]})]})]}),et=L=>e.jsxs(wa,{onClick:()=>d(be(L.id)),isDragging:V?.id===L.id,onDragStart:()=>W(L),onDragEnd:ee,children:[e.jsxs("div",{className:"flex items-center gap-2 text-xs text-[var(--text-secondary)] mb-1",children:[e.jsx("span",{children:L.ticketNumber}),Ie(L)]}),e.jsx("div",{className:"font-medium mb-2 line-clamp-2",children:L.title}),e.jsxs("div",{className:"flex items-center justify-between",children:[e.jsx("span",{className:"text-xs px-2 py-0.5 rounded-[var(--radius-badge)]",style:{backgroundColor:ts[L.priority],color:L.priority==="Critical"?"white":"inherit"},children:i(`tickets.priorities.${L.priority}`,{defaultValue:L.priority})}),e.jsx("span",{className:"text-xs text-[var(--text-secondary)]",children:i("list.comments_other",{count:L.commentCount})})]})]},L.id),We=()=>{const L=[{status:"Open",label:i("tickets.statuses.Open"),color:"warning"},{status:"InProgress",label:i("tickets.statuses.InProgress"),color:"default"},{status:"OnHold",label:i("tickets.statuses.OnHold"),color:"warning"},{status:"Resolved",label:i("tickets.statuses.Resolved"),color:"success"},{status:"Closed",label:i("tickets.statuses.Closed"),color:"default"}];return e.jsxs("div",{className:"space-y-3",children:[ce&&e.jsxs("div",{className:"flex items-center gap-3 p-3 rounded-[var(--radius-card)] bg-[var(--error-bg)] border border-[var(--error-border)]",children:[e.jsx("span",{className:"text-sm text-[var(--error-text)]",children:ce}),e.jsx("button",{onClick:()=>de(null),className:"ml-auto text-[var(--error-text)] hover:opacity-70",children:"×"})]}),e.jsx("div",{className:"flex gap-4 overflow-x-auto pb-4",children:L.map(le=>{const we=b.filter($e=>$e.status===le.status),Ae=V!=null&&!me(le.status)&&V.status!==le.status;return e.jsx(Na,{title:le.label,count:we.length,color:le.color,isDragOver:ue===le.status,isDropDisabled:Ae,onDragOver:$e=>te($e,le.status),onDragLeave:se,onDrop:$e=>ie($e,le.status),children:we.map(et)},le.status)})})]})},Ct=()=>!s||M.length===0?null:e.jsxs("div",{className:"card p-4",children:[e.jsxs("div",{className:"flex items-center justify-between mb-3",children:[e.jsxs("div",{className:"flex items-center gap-2",children:[e.jsx(l.FileEdit,{className:"w-5 h-5 text-[var(--warning-text)]"}),e.jsx("h2",{className:"font-semibold",children:i("common:drafts.title","Drafts")}),e.jsx("span",{className:"px-2 py-0.5 text-xs bg-[var(--warning-bg)] text-[var(--warning-text)] rounded-full",children:M.length})]}),e.jsx("button",{onClick:()=>K(!F),className:"btn btn-ghost text-sm",children:F?i("common:actions.hide","Hide"):i("common:actions.show","Show")})]}),F&&e.jsx("div",{className:"grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-3",children:M.map(L=>e.jsx("button",{type:"button",className:"p-3 bg-[var(--bg-secondary)] rounded-lg border border-[var(--warning-border)] hover:border-[var(--warning-text)] transition-colors cursor-pointer text-left w-full",onClick:()=>qe(L),children:e.jsxs("div",{className:"flex items-start justify-between gap-2",children:[e.jsxs("div",{className:"flex-1 min-w-0",children:[e.jsx("h3",{className:"font-medium truncate",children:L.title||i("common:drafts.untitled","Untitled draft")}),e.jsxs("div",{className:"flex items-center gap-2 mt-1 text-xs text-[var(--text-secondary)] flex-wrap",children:[L.tenantName&&e.jsx("span",{className:"px-1.5 py-0.5 bg-blue-100 dark:bg-blue-900/30 text-blue-700 dark:text-blue-300 rounded truncate max-w-[120px]",children:L.tenantName}),L.type&&e.jsx("span",{className:"px-1.5 py-0.5 bg-[var(--bg-tertiary)] rounded",children:i(`tickets.types.${L.type}`,{defaultValue:L.type})}),e.jsxs("span",{className:"flex items-center gap-1",children:[e.jsx(l.Clock,{className:"w-3 h-3"}),Ve(L.updatedAt)]})]})]}),e.jsx("button",{onClick:le=>{le.stopPropagation(),Ue(L.id)},className:"p-1 hover:bg-[var(--error-bg)] rounded text-[var(--text-secondary)] hover:text-[var(--error-text)]",title:i("common:actions.delete","Delete"),children:e.jsx(l.X,{className:"w-4 h-4"})})]})},L.id))})]}),ke=()=>t==="admin"||t==="assigned"?he?"md:grid-cols-4":"md:grid-cols-3":"md:grid-cols-2";return e.jsxs("div",{className:"space-y-6",children:[e.jsxs("div",{className:"flex items-center justify-between",children:[e.jsxs("div",{children:[e.jsxs("h1",{className:"text-2xl font-bold flex items-center gap-2",children:[e.jsx(l.Headphones,{className:"w-6 h-6"}),a]}),e.jsx("p",{className:"text-[var(--text-secondary)]",children:o})]}),!f&&e.jsxs("button",{onClick:()=>d(c),className:"btn btn-primary flex items-center gap-2",children:[e.jsx(l.Plus,{className:"w-4 h-4"}),i("list.newTicket")]})]}),Me(),Ct(),e.jsxs("div",{className:"flex flex-col md:flex-row gap-4",children:[e.jsxs("form",{onSubmit:q,className:"flex-1 flex gap-2",children:[e.jsxs("div",{className:"relative flex-1",children:[e.jsx(l.Search,{className:"absolute left-3 top-1/2 -translate-y-1/2 w-4 h-4 text-[var(--text-secondary)]"}),e.jsx("input",{type:"text",placeholder:i("list.searchPlaceholder"),value:R,onChange:L=>$(L.target.value),className:"input w-full pl-10"})]}),e.jsx("button",{type:"submit",className:"btn btn-secondary",children:i("list.search")})]}),e.jsxs("div",{className:"flex items-center gap-2",children:[e.jsxs("button",{onClick:()=>Q(!z),className:`btn ${z?"btn-primary":"btn-secondary"} flex items-center gap-2`,children:[e.jsx(l.Filter,{className:"w-4 h-4"}),i("list.filters")]}),e.jsx(ja,{viewMode:J,onChange:fe})]})]}),z&&e.jsxs("div",{className:`card p-4 grid grid-cols-1 ${ke()} gap-4`,children:[he&&e.jsxs("div",{children:[e.jsx("label",{className:"block text-sm font-medium mb-1",children:i("list.filter.tenant","Workspace")}),e.jsxs("select",{value:Z,onChange:L=>{H(L.target.value),N(1)},className:"input w-full",children:[e.jsx("option",{value:"",children:i("list.filter.allTenants","All Workspaces")}),m.filter(L=>L.status==="Active").map(L=>e.jsx("option",{value:L.id,children:L.name},L.id))]})]}),e.jsxs("div",{children:[e.jsx("label",{className:"block text-sm font-medium mb-1",children:i("list.filter.status")}),e.jsxs("select",{value:U,onChange:L=>{C(L.target.value),N(1)},className:"input w-full",children:[e.jsx("option",{value:"",children:i("list.filter.allStatuses")}),e.jsx("option",{value:"Open",children:i("tickets.statuses.Open")}),e.jsx("option",{value:"InProgress",children:i("tickets.statuses.InProgress")}),e.jsx("option",{value:"OnHold",children:i("tickets.statuses.OnHold")}),e.jsx("option",{value:"Resolved",children:i("tickets.statuses.Resolved")}),e.jsx("option",{value:"Closed",children:i("tickets.statuses.Closed")})]})]}),e.jsxs("div",{children:[e.jsx("label",{className:"block text-sm font-medium mb-1",children:i("list.filter.type")}),e.jsxs("select",{value:D,onChange:L=>{Y(L.target.value),N(1)},className:"input w-full",children:[e.jsx("option",{value:"",children:i("list.filter.allTypes")}),e.jsx("option",{value:"Bug",children:i("tickets.types.Bug")}),e.jsx("option",{value:"FeatureRequest",children:i("tickets.types.FeatureRequest")}),e.jsx("option",{value:"ApplicationRequest",children:i("tickets.types.ApplicationRequest")}),e.jsx("option",{value:"Support",children:i("tickets.types.Support")}),e.jsx("option",{value:"Question",children:i("tickets.types.Question")})]})]}),(t==="admin"||t==="assigned")&&e.jsxs("div",{children:[e.jsx("label",{className:"block text-sm font-medium mb-1",children:i("list.filter.priority")}),e.jsxs("select",{value:T,onChange:L=>{B(L.target.value),N(1)},className:"input w-full",children:[e.jsx("option",{value:"",children:i("list.filter.allPriorities")}),e.jsx("option",{value:"Low",children:i("tickets.priorities.Low")}),e.jsx("option",{value:"Medium",children:i("tickets.priorities.Medium")}),e.jsx("option",{value:"High",children:i("tickets.priorities.High")}),e.jsx("option",{value:"Critical",children:i("tickets.priorities.Critical")})]})]})]}),j?e.jsx("div",{className:"flex items-center justify-center py-12",children:e.jsx(l.Loader2,{className:"w-8 h-8 animate-spin text-[var(--color-primary-600)]"})}):e.jsxs(e.Fragment,{children:[J==="table"&&Le(),J==="cards"&&Be(),J==="kanban"&&We()]}),!j&&I>1&&e.jsx(Sa,{page:S,totalPages:I,totalCount:k,onPageChange:N})]})}exports.ActivityTimeline=Uc;exports.AdminSidebar=Oi;exports.AppHeader=jt;exports.AppLayout=ba;exports.AppSwitcher=ca;exports.AuthLayout=ui;exports.AuthProvider=Cr;exports.Avatar=Si;exports.Breadcrumb=fi;exports.CreateTicketButton=ha;exports.DataTable=yi;exports.DataView=ji;exports.DocPanelProvider=ea;exports.DocsLayout=va;exports.DynamicRouter=Mc;exports.EntityCard=ws;exports.ErrorFallback=zr;exports.ExtendablePage=uo;exports.ExtensionProvider=Jr;exports.FavoritesBar=_c;exports.FavoritesModal=Ra;exports.FavoritesProvider=Er;exports.FeatureGate=Ki;exports.FeatureRouteGuard=Ss;exports.Fill=Wr;exports.Footer=Ns;exports.GlobalErrorBoundary=Gr;exports.Header=js;exports.KanbanBoard=Pi;exports.KanbanCard=wa;exports.KanbanColumn=Na;exports.LanguageSwitcher=vs;exports.LicenseActivationDialog=Ca;exports.LicenseContentBanner=fa;exports.LicenseGuard=Aa;exports.LicenseProvider=Pr;exports.LicenseStatusBadge=Hi;exports.ModuleSidebar=ga;exports.NetworkError=ps;exports.NotificationBell=pa;exports.PAGE_KEYS=_;exports.PageHeader=Ti;exports.PageRegistry=O;exports.Pagination=Sa;exports.PermissionMatrix=Ri;exports.ProtectedRoute=ka;exports.ProviderCard=ki;exports.PublicLayout=ya;exports.RoleBadge=Ci;exports.RouteErrorBoundary=Gi;exports.SessionProvider=Br;exports.SessionWarningModal=qr;exports.SidebarProvider=$r;exports.SignalRProvider=Fr;exports.SlaBadge=sd;exports.Slot=Vr;exports.SlotFillProvider=Hr;exports.SmartStackProvider=po;exports.StatusBadge=Mt;exports.TemplateCard=Ai;exports.ThemeCustomizer=Li;exports.ThemeProvider=yr;exports.ThemeSwitcher=Kt;exports.TicketConversation=Ia;exports.TicketDetailView=pu;exports.TicketSidebar=La;exports.TicketsListView=hu;exports.Tooltip=xa;exports.UnderDevelopment=$i;exports.UnlockReason=cn;exports.UserSidebar=Fi;exports.ViewToggle=ja;exports.WILDCARD_PERMISSION=Nr;exports.adminApi=Ne;exports.api=E;exports.apiClient=Se;exports.authApi=Dt;exports.availabilityApi=Gd;exports.browserInfoService=ta;exports.changeLanguage=hs;exports.createAdminApi=br;exports.createSlotFill=ro;exports.dashboardApi=Go;exports.detectDeviceType=Pa;exports.errorContextService=It;exports.generateUUID=xs;exports.getClientIpAddress=Ta;exports.getTenantBadgeVariant=ys;exports.hasAllLicenseFeatures=kr;exports.hasFullAccess=$t;exports.hasPermission=wr;exports.hasRouteAccess=Sr;exports.logService=Te;exports.matchesWildcard=Ut;exports.myTicketsApi=Fe;exports.notificationsApi=st;exports.parseUserAgent=dc;exports.rulesApi=Bd;exports.skillsApi=zd;exports.slaApi=ma;exports.supportApi=je;exports.templatesApi=Et;exports.tenantAnalyticsApi=cs;exports.ticketDraftService=Ge;exports.useActivePage=co;exports.useAuth=Pe;exports.useClientContext=go;exports.useCollapsibleState=fo;exports.useDocPanel=Gt;exports.useEntityPermissions=ia;exports.useExtensions=St;exports.useFavorites=Ke;exports.useFeatureConfig=_t;exports.useFormFieldExtensions=no;exports.useHasExtension=oo;exports.useLicense=He;exports.useNavigation=Ce;exports.usePageOverride=zt;exports.usePageTracking=aa;exports.usePermissionMatrix=wo;exports.usePermissionSync=So;exports.useRouteConfig=To;exports.useSessionMonitor=Ur;exports.useSidebar=qt;exports.useSignalR=na;exports.useSignalRContext=_r;exports.useSlotFill=Kr;exports.useSlotHasContent=so;exports.useTableColumnExtensions=ao;exports.useTenant=Ee;exports.useTenantUrl=Ze;exports.useTheme=wt;exports.useTicketSignalR=oa;exports.useTicketingProvider=ks;exports.useUserPermissions=Io;exports.userApi=Ft;exports.withPageOverride=lo;exports.workloadApi=Hd;
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