@aslaluroba/help-center-react 3.0.0 → 3.0.2
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/core/AblyService.d.ts +1 -0
- package/dist/index.esm.js +71 -82
- package/dist/index.esm.js.map +1 -1
- package/dist/index.js +71 -82
- package/dist/index.js.map +1 -1
- package/package.json +1 -1
- package/src/core/AblyService.ts +22 -3
- package/src/ui/chatbot-popup/chat-window-screen/index.tsx +12 -3
- package/src/ui/help-center.tsx +4 -10
- package/src/ui/help-popup.tsx +11 -44
package/package.json
CHANGED
package/src/core/AblyService.ts
CHANGED
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@@ -69,7 +69,7 @@ export class ClientAblyService {
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69
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throw new Error('Chat client not initialized');
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}
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72
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-
const roomName = `session:${tenantId}
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72
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+
const roomName = `session:${tenantId}:${sessionId}`;
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// Set up raw channel subscription for server messages
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if (this.client) {
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@@ -80,11 +80,12 @@ export class ClientAblyService {
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try {
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const messageContent =
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typeof message.data === 'string' ? message.data : message.data?.content || message.data?.message;
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-
const senderType = 3; // Assistant
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+
const senderType = message.data?.senderType || 3; // Assistant
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const needsAgent = message.data?.needsAgent || false;
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onMessageReceived(messageContent, senderType, needsAgent);
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} catch (error) {
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// Handle error silently
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console.error('[AblyService] Error processing ReceiveMessage:', error);
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}
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});
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@@ -117,7 +118,6 @@ export class ClientAblyService {
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this.isConnected = false;
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this.sessionId = null;
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} catch (error) {
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-
console.error('[AblyService] Error stopping Ably connection:', error);
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// Reset state even if there's an error
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this.isConnected = false;
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this.sessionId = null;
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@@ -134,4 +134,23 @@ export class ClientAblyService {
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static getConnectionState(): string {
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return this.client?.connection.state || 'disconnected';
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}
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+
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// Method to manually send a message (if needed for debugging or direct messaging)
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static async sendMessage(messageContent: string, senderType: number = 1) {
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if (!this.channel || !this.isConnected) {
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throw new Error('Connection not active');
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}
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try {
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await this.channel.publish('message', {
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text: messageContent,
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metadata: {
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senderType,
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sentAt: new Date().toISOString(),
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},
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});
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} catch (error) {
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throw error;
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}
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}
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}
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@@ -5,6 +5,7 @@ import React, { useEffect, useRef, useState, useCallback, useMemo } from 'react'
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import LoadingGif from './../../../assets/animatedLogo.gif';
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import Seperator from './../../../assets/icons/seperator.svg';
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import LogoIcon from './../../../assets/logo.svg';
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import HumanIcon from './../../../assets/icons/user.svg';
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interface ChatWindowProps {
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onSendMessage: (message: string) => void;
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@@ -41,10 +42,18 @@ const MessageComponent = React.memo(
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</div>
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)}
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<div className={`babylai-mb-4 babylai-flex ${textDirection}`}>
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-
{isFirstInSequence && message.senderType === 3 && (
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{isFirstInSequence && (message.senderType === 3 || message.senderType === 2) && (
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<div className='babylai-flex-shrink-0 babylai-me-3'>
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-
<div
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-
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<div
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className={`babylai-w-8 babylai-h-8 babylai-rounded-full babylai-flex babylai-items-center babylai-justify-center ${
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message?.senderType === 3 ? 'babylai-bg-primary' : 'babylai-bg-black-white-50'
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}`}
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>
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{message?.senderType === 3 ? (
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<LogoIcon className='babylai-w-4 babylai-h-4 babylai-text-white' />
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) : (
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<HumanIcon className='babylai-w-4 babylai-h-4 babylai-text-primary' />
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)}
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</div>
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</div>
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)}
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package/src/ui/help-center.tsx
CHANGED
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@@ -78,7 +78,7 @@ export function HelpCenter({
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setAssistantStatus('idle');
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};
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-
const handleEndChat = async (
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const handleEndChat = async () => {
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if (!sessionId || !selectedOption) return;
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try {
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@@ -98,9 +98,7 @@ export function HelpCenter({
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setMessages([]);
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setIsReviewDialogOpen(true);
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-
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handleStartChat(option);
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-
}
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} catch (error) {
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console.error('Error ending chat:', error);
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setError('Failed to end chat session');
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@@ -121,8 +119,7 @@ export function HelpCenter({
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const response = await apiRequest(`Client/ClientChatSession/${reviewSessionId}/review`, 'POST', payload);
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if (!response.ok) throw new Error('Failed to send chat review');
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-
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setReviewSessionId(null);
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+
handleCloseChatReview()
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} catch (error) {
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console.error('Error sending chat review:', error);
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setError('Failed to send chat review');
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@@ -139,9 +136,6 @@ export function HelpCenter({
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};
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const startNewChatSession = async (option: Option) => {
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-
if (isAblyConnected || sessionId) {
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handleEndChat();
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-
}
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try {
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setStatus('loading');
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@@ -346,7 +340,7 @@ export function HelpCenter({
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showHelpScreen={showHelpScreen}
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/>
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)}
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{isOpen && !!isReviewDialogOpen && (
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{isOpen && !!isReviewDialogOpen && reviewSessionId && (
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<ReviewDialog handleSubmit={handleSendChatReview} onClose={handleCloseChatReview} />
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)}
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</div>
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package/src/ui/help-popup.tsx
CHANGED
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@@ -121,61 +121,28 @@ export function HelpPopup({
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setEndChatConfirmation(false);
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}, []);
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-
const handleEndAndStartNewChat =
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const handleEndAndStartNewChat = async () => {
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if (tempSelectedOption) {
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setStartNewChatConfirmation(false);
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-
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await onEndChat();
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// Wait for sessionId to be cleared (indicating the session is fully closed)
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// We'll use a polling mechanism to wait for the state to update
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const maxAttempts = 50; // 5 seconds max wait time
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let attempts = 0;
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-
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while (sessionId && attempts < maxAttempts) {
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await new Promise((resolve) => setTimeout(resolve, 100)); // Wait 100ms
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attempts++;
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}
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-
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// Only start new chat after current session is fully closed
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if (!sessionId) {
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setShowChat(true);
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onStartChat(tempSelectedOption);
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setSelectedOption(tempSelectedOption);
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} else {
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console.warn('Session did not close properly, but proceeding with new chat');
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await handleEndChat()
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.then(() => {
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setShowChat(true);
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onStartChat(tempSelectedOption);
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setSelectedOption(tempSelectedOption);
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}
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-
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-
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-
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setShowChat(true);
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onStartChat(tempSelectedOption);
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setSelectedOption(tempSelectedOption);
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} finally {
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setTempSelectedOption(null);
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}
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})
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.finally(() => {
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setTempSelectedOption(null);
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})
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}
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-
}
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onEndChat,
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onStartChat,
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setSelectedOption,
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setTempSelectedOption,
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tempSelectedOption,
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setStartNewChatConfirmation,
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sessionId,
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-
]);
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};
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-
const handleEndChat =
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+
const handleEndChat = async () => {
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setEndChatConfirmation(false);
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-
onEndChat();
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+
await onEndChat();
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setShowChat(false);
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setSelectedOption(null);
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-
}
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+
};
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const handleShowActiveChat = useCallback(() => {
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setShowChat(true);
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