@askly/widget 3.4.0 → 3.5.0

package/dist/loader.js

@@ -1 +1 @@
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$=e=>{if(E||!e.includePaths&&!e.excludePaths)return;E=!0;const o=()=>{m&&!p&&(t(window.location.pathname,e.includePaths,e.excludePaths)?C||_(e):(k(),C=!1))},n=t=>{const e=history[t];history[t]=function(...t){const n=e.apply(this,t);return setTimeout(o,0),n}};n("pushState"),n("replaceState"),window.addEventListener("popstate",o)};return r.forEach(e=>{const r=(...s)=>n[e]!==r?n[e](...s):(n.q&&n.q.push([e,s]),"init"===e?((e={})=>{if(h=e,m=!0,n._t=Date.now(),e.appUrl&&(o={...o,appUrl:e.appUrl}),e.appId||e.widgetId||e.orgId||console.error("[Askly] Missing required `appId`. 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package/dist/types/core/api.d.ts

@@ -25,6 +25,8 @@ export interface AsklyApi {
     sendMessage: (text: string) => void;
     showArticle: (articleId: string) => void;
     startVoiceInput: () => void;
+    /** Ask for a person on the current conversation: the thread goes to your team. */
+    requestHuman: (reason?: string) => void;
     stopVoiceInput: () => void;
     update: (config: Record<string, any>) => void;
     /** Switch the widget's language (BCP 47 tag). Applied asynchronously; unknown tags fall back to English. */

package/dist/types/core/events.d.ts

@@ -49,6 +49,16 @@ export interface AsklyEventMap {
         articleId: string;
         rating: "yes" | "somewhat" | "no";
     };
+    /** The visitor asked to talk to a person (or `Askly.requestHuman()` was called). */
+    "handoff:requested": {
+        conversationId: string;
+    };
+    /** The visitor opened one of a reply's sources. */
+    "citation:opened": {
+        id: string;
+        title: string;
+        articleId?: string;
+    };
     /** A conversation was closed, taken over by an agent, or reopened. */
     "conversation:status": {
         conversationId: string;
@@ -122,6 +132,9 @@ export type AsklyCommand = {
     articleId: string;
 } | {
     type: "startVoiceInput";
+} | {
+    type: "requestHuman";
+    reason?: string;
 } | {
     type: "stopVoiceInput";
 } | {

package/dist/types/core/history.d.ts

@@ -3,7 +3,7 @@
  * the browser's copy (see ./storage.ts) is a cache of it plus what has not reached the
  * server yet: the welcome line, and messages still sending or not sent.
  */
-import type { ConversationStatus, Message, SavedConversation } from "./types";
+import type { Citation, ConversationStatus, Message, SavedConversation } from "./types";
 /** One message as the widget API returns it. */
 export interface ServerMessage {
     role: string;
@@ -16,7 +16,12 @@ export interface ServerMessage {
         rating?: string | null;
         comment?: string | null;
     } | null;
+    citations?: any[] | null;
+    sender?: {
+        name?: string | null;
+    } | null;
 }
+export declare function toCitations(raw: unknown): Citation[];
 /** One row of GET /widget/conversations. */
 export interface ServerThread {
     thread_key: string;

package/dist/types/core/types.d.ts

@@ -59,6 +59,15 @@ export interface Message {
     status?: MessageStatus;
     attachments?: Attachment[];
     feedback?: MessageFeedback;
+    citations?: Citation[];
+    sender?: {
+        name: string;
+    };
+}
+export interface Citation {
+    id: string;
+    title: string;
+    articleId?: string;
 }
 export interface Attachment {
     url: string;

package/dist/types/i18n/en.d.ts

@@ -154,6 +154,11 @@ declare const en: {
     help_updated_on: string;
     help_open_site: string;
     help_article_unavailable: string;
+    citations_label: string;
+    handoff_button: string;
+    handoff_requesting: string;
+    handoff_unavailable: string;
+    handoff_failed: string;
     hours_away_until: string;
     hours_away: string;
     link_opens_new_tab: string;

package/dist/types/ui/MessageList.d.ts

@@ -1,10 +1,14 @@
 import React from "react";
-import type { Message } from "../core/types";
+import type { Citation, Message } from "../core/types";
 export interface MessageListProps {
     /** Which chat is on screen; the comment box and the thanks note belong to one chat. */
     chatKey: string | null;
     copiedMsgIndex: string | null;
     messages: Message[];
+    /** Whether a source opens something (an article); otherwise it is shown by title only. */
+    canOpenCitation: (c: Citation) => boolean;
+    /** Open one of a reply's sources. */
+    openCitation: (c: Citation) => void;
     /** Rate a reply; null withdraws the rating. */
     rateMessage: (m: Message, rating: "up" | "down" | null, comment?: string) => void | Promise<void>;
     setCopiedMsgIndex: React.Dispatch<React.SetStateAction<string | null>>;

package/dist/widget.js

@@ -1 +1 @@
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r=["init","identify","reset","shutdown","unmount","open","close","toggle","show","hide","on","off","once","showSpace","showNewMessage","sendMessage","showArticle","startVoiceInput","stopVoiceInput","update","setLocale","updateTexts"],s={isOpen:!1,getUnreadCount:0,getVisitorId:""},i=["identify","open","toggle","show","showSpace","showNewMessage","sendMessage","showArticle","startVoiceInput","update"],l="#0f172a",d="http://www.w3.org/2000/svg";const u=":host{all:initial}.askly-chat-button{position:fixed;bottom:var(--ob,24px);width:60px;height:60px;border:0;padding:0;display:flex;align-items:center;justify-content:center;cursor:pointer;color:#fff;background:var(--a,"+l+");border-radius:23%;box-shadow:0 12px 32px rgba(15,23,42,.28),0 4px 10px rgba(15,23,42,.16);z-index:99999;font:28px -apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;transition:transform .28s cubic-bezier(.2,.8,.2,1)}.shape-round{border-radius:50%}.askly-chat-button:hover{transform:translateY(-3px) scale(1.05)}.askly-chat-button:focus-visible{outline:3px solid var(--a,"+l+");outline-offset:3px}.r{right:var(--os,24px)}.l{left:var(--os,24px)}@media (max-width:600px){.askly-chat-button{bottom:var(--ob,16px)}.r{right:var(--os,16px)}.l{left:var(--os,16px)}}@media (prefers-reduced-motion:reduce){.askly-chat-button{transition:none}}";function c(t){try{const e=JSON.parse(t||"[]");return Array.isArray(e)&&e.some(t=>t&&Array.isArray(t.messages)&&t.messages.some(t=>t&&"user"===t.role))}catch{return!1}}function p(t,e){const o=t.getAttribute("data-org-server-route")||void 0,n=e=>{const o=t.getAttribute(e);return null===o?void 0:"true"===o};return{appId:e,orgServerRoute:o,organizationName:t.getAttribute("data-org-name")||void 0,position:t.getAttribute("data-position")||void 0,locale:t.getAttribute("data-locale")||void 0,hideLauncher:n("data-hide-launcher"),customLauncherSelector:t.getAttribute("data-custom-launcher-selector")||void 0,offset:(()=>{const e=t.getAttribute("data-offset-bottom"),o=t.getAttribute("data-offset-side");if(null!==e||null!==o)return{bottom:null===e||isNaN(parseInt(e))?void 0:parseInt(e),side:null===o||isNaN(parseInt(o))?void 0:parseInt(o)}})(),themeColor:t.getAttribute("data-theme-color")||void 0,theme:t.getAttribute("data-theme")||void 0,enableVoiceChat:t.getAttribute("data-enable-voice")?"true"===t.getAttribute("data-enable-voice"):void 0,voiceInput:(()=>{const e=t.getAttribute("data-voice-input");return"off"!==e&&"false"!==e&&("review"===e||"auto-send"===e?e:void 0)})(),welcomeMessage:t.getAttribute("data-welcome-message")||void 0,placeholderText:t.getAttribute("data-placeholder-text")||void 0,organizationLogo:t.getAttribute("data-logo")||void 0,buttonIcon:t.getAttribute("data-button-icon")||void 0,buttonShape:t.getAttribute("data-button-shape")||void 0,autoOpen:n("data-auto-open"),greeting:(()=>{if("false"===t.getAttribute("data-greeting"))return!1;const e=t.getAttribute("data-greeting-message")||void 0,o=t.getAttribute("data-greeting-delay"),a=null===o||isNaN(parseInt(o))?void 0:parseInt(o);return void 0!==e||void 0!==a?{message:e,delayMs:a}:n("data-greeting")})(),showTimestamp:n("data-show-timestamp"),soundEnabled:n("data-sound-enabled"),debug:n("data-debug"),soundVolume:t.getAttribute("data-sound-volume")?parseFloat(t.getAttribute("data-sound-volume")):void 0,poweredBy:t.getAttribute("data-powered-by")||void 0,userId:t.getAttribute("data-user-id")||void 0,timestamp:t.getAttribute("data-timestamp")?parseInt(t.getAttribute("data-timestamp")):void 0,signature:t.getAttribute("data-signature")||void 0,turnstileSiteKey:t.getAttribute("data-turnstile-sitekey")||void 0,excludePaths:t.getAttribute("data-exclude-paths")?t.getAttribute("data-exclude-paths").split(",").map(t=>t.trim()):void 0,includePaths:t.getAttribute("data-include-paths")?t.getAttribute("data-include-paths").split(",").map(t=>t.trim()):void 0}}const g="3.4.0",h=`https://unpkg.com/@askly/widget@${g}/dist/app/askly-app.js`,m=window,f=function(){const t=document.currentScript;if(t&&t.src)return t;const e=Array.from(document.querySelectorAll("script[src]")).filter(t=>/(^|\/)(widget|loader)\.js([?#]|$)/.test(t.src));return e.find(t=>t.hasAttribute("data-app-id")||t.hasAttribute("data-widget-id")||t.hasAttribute("data-org-id"))||e[0]||null}();let b;var y,v,w;m.Askly&&"function"==typeof m.Askly.init?(b=m.Askly,3===b.v&&b.q||console.warn("[Askly] The widget script is included twice; the second copy is ignored.")):(b=function(e){let o=e;const n={q:[],v:3,_r:[],_t:0};let p=null,g=!1,h=null,m=!1,f=null,b=[],y=!1,v=!1;const w=(...t)=>{h&&h.debug&&console.log("[Askly]",...t)},A=t=>t&&(t.appId||t.widgetId||t.orgId)||"detect",k=()=>{b.forEach(clearTimeout),b=[],f&&f.remove(),f=null},S=()=>{if(!h)return g=!0,Promise.resolve();if(!p){const t=(e,o)=>(w("Loading the widget from",e),import(/* webpackIgnore: true */ /* @vite-ignore 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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@askly/widget",
-  "version": "3.4.0",
+  "version": "3.5.0",
   "description": "Embeddable AI support chat widget for React \u2014 drop-in customer support chatbot with voice, RAG (docs-grounded) answers, and human handoff. One line to install.",
   "main": "dist/index.umd.js",
   "module": "dist/index.esm.js",

package/dist/app/shared-D65DNVg3.js

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