@antelopejs/dms-saas 0.3.1 → 0.3.3

package/frontend-vue/app/composables/useSupportRequest.ts

@@ -1,74 +0,0 @@
-interface PendingSupportRequest {
-  requestId: string;
-  fingerprint: string;
-}
-
-interface SupportRequestIdentity {
-  requestId: string;
-}
-
-interface SupportTransportError {
-  statusCode?: number;
-  status?: number;
-  data?: unknown;
-}
-
-type SupportRequestBody<T> = T & SupportRequestIdentity;
-type SupportSender<T, R> = (body: SupportRequestBody<T>) => Promise<R>;
-const TERMINAL_STATUSES = new Set([400, 409, 422]);
-const STORAGE_PREFIX = "saas:support-request:";
-
-async function fingerprint(payload: string): Promise<string> {
-  const bytes = await crypto.subtle.digest(
-    "SHA-256",
-    new TextEncoder().encode(payload),
-  );
-  return Array.from(new Uint8Array(bytes), (byte) =>
-    byte.toString(16).padStart(2, "0"),
-  ).join("");
-}
-
-function isTerminal(error: unknown): boolean {
-  const result = error as SupportTransportError | null;
-  return (
-    TERMINAL_STATUSES.has(result?.statusCode ?? result?.status ?? 0) &&
-    typeof result?.data === "string" &&
-    result.data.startsWith("saas.errors.support.")
-  );
-}
-
-function clearPending(key: string, value: string): void {
-  if (sessionStorage.getItem(key) === value) sessionStorage.removeItem(key);
-}
-
-/** Retains request identity across ambiguous transport and page reloads, without storing message content. */
-export async function sendSupportRequest<T extends object, R>(
-  scope: string,
-  body: T,
-  send: SupportSender<T, R>,
-): Promise<R> {
-  const payload = JSON.stringify(body);
-  const digest = await fingerprint(payload);
-  const key = `${STORAGE_PREFIX}${scope}`;
-  const saved = sessionStorage.getItem(key);
-  const pending: PendingSupportRequest = saved
-    ? JSON.parse(saved)
-    : { requestId: crypto.randomUUID(), fingerprint: digest };
-  if (pending.fingerprint !== digest)
-    throw new Error(
-      "Retry the pending support request unchanged before submitting different content.",
-    );
-  const value = JSON.stringify(pending);
-  sessionStorage.setItem(key, value);
-  try {
-    const result = await send({
-      ...JSON.parse(payload),
-      requestId: pending.requestId,
-    } as SupportRequestBody<T>);
-    clearPending(key, value);
-    return result;
-  } catch (error) {
-    if (isTerminal(error)) clearPending(key, value);
-    throw error;
-  }
-}

package/frontend-vue/app/types/support.ts

@@ -1,123 +0,0 @@
-export type SupportPriority = "low" | "normal" | "high" | "urgent";
-export type SupportStatus =
-  | "open"
-  | "in_progress"
-  | "waiting_customer"
-  | "resolved"
-  | "closed";
-export type SupportCategory =
-  | "question"
-  | "incident"
-  | "billing"
-  | "feature_request";
-
-export interface SupportTicketView {
-  _id: string;
-  subject: string;
-  category: SupportCategory;
-  priority: SupportPriority;
-  status: SupportStatus;
-  createdBy: string;
-  assignedTo: string | null;
-  lastMessageAt: string;
-  createdAt: string;
-  updatedAt: string;
-}
-
-export interface SupportMessageView {
-  _id: string;
-  ticketId: string;
-  authorId: string;
-  authorType: "tenant" | "platform";
-  body: string;
-  attachments: string[];
-  createdAt: string;
-}
-
-export interface SupportPageView<T> {
-  results: T[];
-  total: number;
-  offset: number;
-  limit: number;
-}
-
-export type SupportTicketEventType = "status_changed" | "assignment_changed";
-
-export interface SupportTicketEventView {
-  _id: string;
-  ticketId: string;
-  actorId: string;
-  actorName: string;
-  type: SupportTicketEventType;
-  previousValue: string | null;
-  newValue: string | null;
-  createdAt: string;
-}
-
-export interface SupportThreadView {
-  ticket: SupportTicketView;
-  messages: SupportPageView<SupportMessageView>;
-  events: SupportPageView<SupportTicketEventView>;
-}
-
-export interface SupportTicketDetailView {
-  ticket: SupportTicketView;
-}
-
-export interface SupportPolicyView {
-  level: "community" | "email" | "priority" | "dedicated";
-  responseTargetHours: number | null;
-  businessHoursOnly: boolean;
-  priorities: SupportPriority[];
-}
-
-export interface SupportConfigView {
-  policy: SupportPolicyView;
-  uploadPath: string;
-  maxAttachmentSize: number;
-  allowedMimetypes: string[];
-}
-
-export interface SupportAttachmentView {
-  resourceKey: string;
-  filename: string;
-  size: number;
-  mimetype: string;
-  url: string;
-  expiresAt?: number;
-}
-
-export interface SupportTicketDraft {
-  subject: string;
-  category: SupportCategory;
-  priority: SupportPriority;
-  body: string;
-  attachments: string[];
-}
-
-export interface PlatformSupportTicketView extends SupportTicketView {
-  _instance: string;
-  tenantName: string;
-}
-
-export interface PlatformSupportTicketDetailView {
-  ticket: SupportTicketView;
-  tenantId: string;
-  tenantName: string;
-}
-
-export interface PlatformSupportThreadView extends PlatformSupportTicketDetailView {
-  messages: SupportPageView<SupportMessageView>;
-  events: SupportPageView<SupportTicketEventView>;
-}
-
-export interface PlatformOwnerOptionView {
-  _id: string;
-  name: string;
-  email: string;
-}
-
-export interface SupportTicketPatch {
-  status?: SupportStatus;
-  assignedTo?: string | null;
-}