@antelopejs/dms-saas 0.3.1 → 0.3.2

package/frontend-vue/app/types/support.ts

@@ -1,123 +0,0 @@
-export type SupportPriority = "low" | "normal" | "high" | "urgent";
-export type SupportStatus =
-  | "open"
-  | "in_progress"
-  | "waiting_customer"
-  | "resolved"
-  | "closed";
-export type SupportCategory =
-  | "question"
-  | "incident"
-  | "billing"
-  | "feature_request";
-
-export interface SupportTicketView {
-  _id: string;
-  subject: string;
-  category: SupportCategory;
-  priority: SupportPriority;
-  status: SupportStatus;
-  createdBy: string;
-  assignedTo: string | null;
-  lastMessageAt: string;
-  createdAt: string;
-  updatedAt: string;
-}
-
-export interface SupportMessageView {
-  _id: string;
-  ticketId: string;
-  authorId: string;
-  authorType: "tenant" | "platform";
-  body: string;
-  attachments: string[];
-  createdAt: string;
-}
-
-export interface SupportPageView<T> {
-  results: T[];
-  total: number;
-  offset: number;
-  limit: number;
-}
-
-export type SupportTicketEventType = "status_changed" | "assignment_changed";
-
-export interface SupportTicketEventView {
-  _id: string;
-  ticketId: string;
-  actorId: string;
-  actorName: string;
-  type: SupportTicketEventType;
-  previousValue: string | null;
-  newValue: string | null;
-  createdAt: string;
-}
-
-export interface SupportThreadView {
-  ticket: SupportTicketView;
-  messages: SupportPageView<SupportMessageView>;
-  events: SupportPageView<SupportTicketEventView>;
-}
-
-export interface SupportTicketDetailView {
-  ticket: SupportTicketView;
-}
-
-export interface SupportPolicyView {
-  level: "community" | "email" | "priority" | "dedicated";
-  responseTargetHours: number | null;
-  businessHoursOnly: boolean;
-  priorities: SupportPriority[];
-}
-
-export interface SupportConfigView {
-  policy: SupportPolicyView;
-  uploadPath: string;
-  maxAttachmentSize: number;
-  allowedMimetypes: string[];
-}
-
-export interface SupportAttachmentView {
-  resourceKey: string;
-  filename: string;
-  size: number;
-  mimetype: string;
-  url: string;
-  expiresAt?: number;
-}
-
-export interface SupportTicketDraft {
-  subject: string;
-  category: SupportCategory;
-  priority: SupportPriority;
-  body: string;
-  attachments: string[];
-}
-
-export interface PlatformSupportTicketView extends SupportTicketView {
-  _instance: string;
-  tenantName: string;
-}
-
-export interface PlatformSupportTicketDetailView {
-  ticket: SupportTicketView;
-  tenantId: string;
-  tenantName: string;
-}
-
-export interface PlatformSupportThreadView extends PlatformSupportTicketDetailView {
-  messages: SupportPageView<SupportMessageView>;
-  events: SupportPageView<SupportTicketEventView>;
-}
-
-export interface PlatformOwnerOptionView {
-  _id: string;
-  name: string;
-  email: string;
-}
-
-export interface SupportTicketPatch {
-  status?: SupportStatus;
-  assignedTo?: string | null;
-}