@antelopejs/dms-mailing 0.3.3 → 0.4.0

package/dist/services/events.js

@@ -1,14 +1,20 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
+exports.problemReason = problemReason;
 exports.applyEvent = applyEvent;
+exports.isSoftBounce = isSoftBounce;
+exports.errorAfter = errorAfter;
+exports.isSameEvent = isSameEvent;
 exports.recordEmailEvent = recordEmailEvent;
 exports.webhookSecretMatches = webhookSecretMatches;
 const node_crypto_1 = require("node:crypto");
+const logging_1 = require("@antelopejs/interface-core/logging");
 const interface_database_decorators_1 = require("@antelopejs/interface-database-decorators");
 const email_event_trigger_1 = require("../automation/email-event-trigger");
 const db_1 = require("../db");
 const realtime_1 = require("../realtime");
 const notify_1 = require("./notify");
+const suppressions_1 = require("./suppressions");
 const RANK = {
     queued: 0,
     sent: 1,
@@ -19,25 +25,93 @@ const RANK = {
     spam: 6,
     bounced: 7,
     failed: 7,
+    suppressed: 8,
 };
 const COUNTERS = {
     opened: "opens",
     clicked: "clicks",
 };
 const MAX_ACTIVITY_ATTEMPTS = 5;
+const PROBLEM_EVENTS = new Set(["bounced", "failed", "spam"]);
+const DEFERRABLE_STATUSES = new Set(["failed"]);
+const CLEARED_ERROR = "";
+const SOFT_BOUNCE_TYPE = /soft|transient|temporary/i;
+const HARD_BOUNCE_TYPE = /hard|permanent/i;
+const SOFT_SMTP_ANSWER = /^\s*4\d\d\b|\b4\.\d{1,3}\.\d{1,3}\b/;
+const textOf = (value) => typeof value === "string" ? value : "";
+function problemReason(event) {
+    if (!PROBLEM_EVENTS.has(event.type))
+        return undefined;
+    const reason = event.details?.reason;
+    return typeof reason === "string" && reason ? reason : undefined;
+}
+function overridesStatus(current, next) {
+    if (DEFERRABLE_STATUSES.has(current))
+        return next !== current && RANK[next] >= RANK.delivered;
+    return RANK[next] > RANK[current];
+}
 function applyEvent(current, type) {
     const counter = COUNTERS[type];
     const next = { ...current };
     if (counter)
         next[counter] = current[counter] + 1;
-    if (RANK[type] > RANK[current.status])
+    if (overridesStatus(current.status, type))
         next.status = type;
     return next;
 }
-async function publishEmailEvent(payload) {
+function isSoftBounce(event) {
+    const bounceType = textOf(event.details?.bounceType);
+    if (SOFT_BOUNCE_TYPE.test(bounceType))
+        return true;
+    if (HARD_BOUNCE_TYPE.test(bounceType))
+        return false;
+    return SOFT_SMTP_ANSWER.test(textOf(event.details?.reason));
+}
+function errorAfter(event, previous, next) {
+    const reason = problemReason(event);
+    if (reason)
+        return reason;
+    const recovered = DEFERRABLE_STATUSES.has(previous) && previous !== next;
+    return recovered && !PROBLEM_EVENTS.has(next) ? CLEARED_ERROR : undefined;
+}
+function activityOf(send, event) {
+    const counters = applyEvent({ status: send.status, opens: send.opens, clicks: send.clicks }, event.type);
+    return {
+        ...counters,
+        lastEventAt: event.at ?? new Date(),
+        provider: event.provider,
+        error: errorAfter(event, send.status, counters.status),
+        isSoftBounce: event.type === "bounced" ? isSoftBounce(event) : undefined,
+    };
+}
+async function publishEmailEvent(payload, send) {
     (0, email_event_trigger_1.emitEmailEvent)(payload);
     (0, realtime_1.publishSendUpdated)(payload.sendId);
-    await (0, notify_1.notifyBounce)(payload.tenantId, payload);
+    await (0, notify_1.notifyProblems)(payload.tenantId, {
+        sendId: send._id,
+        templateSlug: send.templateSlug,
+        type: payload.type,
+        isTest: send.isTest,
+    });
+}
+const eventIdOf = (details) => textOf(details?.eventId);
+function isSameEvent(stored, event) {
+    const eventId = eventIdOf(event.details);
+    if (eventId) {
+        const storedDetails = JSON.parse(stored.json_details || "{}");
+        return eventIdOf(storedDetails) === eventId;
+    }
+    if (!event.at || stored.type !== event.type)
+        return false;
+    return (new Date(stored.at).getTime() === event.at.getTime() &&
+        stored.json_details === JSON.stringify(event.details ?? {}));
+}
+async function isRepeatedEvent(tenantId, event) {
+    const send = await (0, interface_database_decorators_1.GetModel)(db_1.SendModel, tenantId).getByProviderMessageId(event.messageId);
+    if (!send)
+        return false;
+    const stored = await (0, interface_database_decorators_1.GetModel)(db_1.SendEventModel, tenantId).getBySend(send._id);
+    return stored.some((candidate) => isSameEvent(candidate, event));
 }
 async function acceptEmailActivity(tenantId, event) {
     const sends = (0, interface_database_decorators_1.GetModel)(db_1.SendModel, tenantId);
@@ -45,17 +119,35 @@ async function acceptEmailActivity(tenantId, event) {
         const send = await sends.getByProviderMessageId(event.messageId);
         if (!send || send.isRetiring)
             return undefined;
-        const accepted = await sends.recordActivity(send, {
-            ...applyEvent({ status: send.status, opens: send.opens, clicks: send.clicks }, event.type),
-            lastEventAt: event.at ?? new Date(),
-            provider: event.provider,
-        });
+        const accepted = await sends.recordActivity(send, activityOf(send, event));
         if (accepted)
             return send;
     }
     throw new Error("Mailing activity conflicted repeatedly; retry the webhook");
 }
+async function suppressAfterEvent(tenantId, send, event) {
+    const reason = (0, suppressions_1.suppressionReasonOf)({
+        type: event.type,
+        isTest: send.isTest,
+        isSoftBounce: event.type === "bounced" && isSoftBounce(event),
+    });
+    if (!reason)
+        return;
+    try {
+        await (0, suppressions_1.suppressAddress)(tenantId, {
+            email: send.recipientEmail,
+            reason,
+            sendId: send._id,
+            detail: textOf(event.details?.reason) || undefined,
+        });
+    }
+    catch (error) {
+        logging_1.Logging.Error("[dms-mailing] Could not suppress an address:", error);
+    }
+}
 async function recordEmailEvent(tenantId, event) {
+    if (await isRepeatedEvent(tenantId, event))
+        return false;
     const send = await acceptEmailActivity(tenantId, event);
     if (!send)
         return false;
@@ -68,13 +160,14 @@ async function recordEmailEvent(tenantId, event) {
     });
     if (!recorded)
         return false;
+    await suppressAfterEvent(tenantId, send, event);
     await publishEmailEvent({
         tenantId,
         sendId: send._id,
         templateSlug: send.templateSlug,
         type: event.type,
         recipientEmail: send.recipientEmail,
-    });
+    }, send);
     return true;
 }
 function webhookSecretMatches(provided, stored) {

package/dist/services/events.js.map

@@ -1 +1 @@
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package/dist/services/metrics.d.ts

@@ -1,6 +1,7 @@
 import type { SendSummary } from "../db";
 import { type SendAudience } from "../types";
 export declare function readAudience(raw: string | null | undefined): SendAudience;
+export declare function statsWindowStart(now?: number): Date;
 export declare function forAudience(sends: SendSummary[], audience: SendAudience): SendSummary[];
 export interface Totals {
     sends: number;
@@ -13,11 +14,12 @@ export interface Totals {
     failed: number;
     spam: number;
     unsubscribed: number;
-    deliverability: number;
-    openRate: number;
-    clickRate: number;
+    deliverability: number | null;
+    openRate: number | null;
+    clickRate: number | null;
     latencyMedian: number;
 }
+export type TotalsExtractor = (totals: Totals) => number | null;
 export interface SeriesPoint {
     x: string;
     y: number;
@@ -26,9 +28,18 @@ export interface DateRange {
     from: Date;
     to: Date;
 }
-export declare const ratio: (part: number, whole: number) => number;
-export declare function aggregate(sends: SendSummary[]): Totals;
-export declare function deltaPercent(current: number, previous: number): number;
+export interface ProviderTracking {
+    name: string;
+    openTracking: boolean;
+    clickTracking: boolean;
+}
+export declare const ratio: (part: number, whole: number) => number | null;
+export declare const leftForProvider: (send: SendSummary) => boolean;
+export declare function aggregate(logged: SendSummary[]): Totals;
+export declare function deltaPercent(current: number | null, previous: number | null): number | null;
+export declare function isDeliveryUntracked(sends: SendSummary[], tracking: ProviderTracking | null): boolean;
 export declare function dailySeries(sends: SendSummary[], from: Date, to: Date): SeriesPoint[];
+export declare function dailyValues(sends: SendSummary[], range: DateRange, extract: TotalsExtractor): number[];
+export declare function alignSeries(points: SeriesPoint[], axis: SeriesPoint[]): SeriesPoint[];
 export declare function domainOf(email: string): string;
 export declare function groupBy<T>(items: T[], key: (item: T) => string): Map<string, T[]>;

package/dist/services/metrics.js

@@ -1,11 +1,15 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.ratio = void 0;
+exports.leftForProvider = exports.ratio = void 0;
 exports.readAudience = readAudience;
+exports.statsWindowStart = statsWindowStart;
 exports.forAudience = forAudience;
 exports.aggregate = aggregate;
 exports.deltaPercent = deltaPercent;
+exports.isDeliveryUntracked = isDeliveryUntracked;
 exports.dailySeries = dailySeries;
+exports.dailyValues = dailyValues;
+exports.alignSeries = alignSeries;
 exports.domainOf = domainOf;
 exports.groupBy = groupBy;
 const types_1 = require("../types");
@@ -20,6 +24,10 @@ const AUDIENCE_BY_NAME = {
 function readAudience(raw) {
     return AUDIENCE_BY_NAME[raw ?? ""] ?? types_1.BUSINESS_AUDIENCE;
 }
+const STATS_WINDOW_DAYS = 30;
+function statsWindowStart(now = Date.now()) {
+    return new Date(now - STATS_WINDOW_DAYS * DAY_MS);
+}
 function forAudience(sends, audience) {
     return sends.filter(AUDIENCE_KEEPS[audience]);
 }
@@ -35,20 +43,28 @@ const DELIVERED_LIKE = [
     "spam",
 ];
 const OPENED_LIKE = ["opened", "clicked"];
-const ratio = (part, whole) => whole ? (part / whole) * PERCENT : 0;
+const PROVIDER_EVENT_STATUSES = [...DELIVERED_LIKE, "bounced"];
+const ratio = (part, whole) => whole ? (part / whole) * PERCENT : null;
 exports.ratio = ratio;
 const countIf = (sends, predicate) => sends.filter(predicate).length;
 const byStatus = (status) => (send) => send.status === status;
+const isDelivered = (send) => DELIVERED_LIKE.includes(send.status);
+const wasClicked = (send) => isDelivered(send) && (send.status === "clicked" || send.clicks > 0);
+const wasOpened = (send) => isDelivered(send) &&
+    (OPENED_LIKE.includes(send.status) || send.opens > 0 || send.clicks > 0);
 function median(values) {
     if (!values.length)
         return 0;
     const sorted = [...values].sort((left, right) => left - right);
     return sorted[Math.floor(sorted.length / 2)];
 }
-function aggregate(sends) {
-    const delivered = countIf(sends, (send) => DELIVERED_LIKE.includes(send.status));
-    const opened = countIf(sends, (send) => OPENED_LIKE.includes(send.status));
-    const clicked = countIf(sends, byStatus("clicked"));
+const leftForProvider = (send) => send.status !== "suppressed";
+exports.leftForProvider = leftForProvider;
+function aggregate(logged) {
+    const sends = logged.filter(exports.leftForProvider);
+    const delivered = countIf(sends, isDelivered);
+    const opened = countIf(sends, wasOpened);
+    const clicked = countIf(sends, wasClicked);
     return {
         sends: sends.length,
         queued: countIf(sends, byStatus("queued")),
@@ -63,30 +79,53 @@ function aggregate(sends) {
         deliverability: (0, exports.ratio)(delivered, sends.length),
         openRate: (0, exports.ratio)(opened, delivered),
         clickRate: (0, exports.ratio)(clicked, delivered),
-        latencyMedian: median(sends.map((send) => send.latencyMs)),
+        latencyMedian: median(sends.flatMap((send) => send.latencyMs ?? [])),
     };
 }
 function deltaPercent(current, previous) {
-    if (!previous)
-        return 0;
+    if (current === null || !previous)
+        return null;
     return Number((((current - previous) / previous) * PERCENT).toFixed(DELTA_PRECISION));
 }
+const showsProviderEvent = (send) => PROVIDER_EVENT_STATUSES.includes(send.status) ||
+    send.opens > 0 ||
+    send.clicks > 0;
+function isDeliveryUntracked(sends, tracking) {
+    if (!tracking || tracking.openTracking || tracking.clickTracking)
+        return false;
+    return sends.length > 0 && !sends.some(showsProviderEvent);
+}
 const dayKey = (date) => date.toISOString().slice(0, DAY_KEY_LENGTH);
-function dailySeries(sends, from, to) {
+function dailyBuckets(sends, from, to) {
     const start = from.getTime();
-    const span = to.getTime() - start;
-    const dayCount = Math.max(1, Math.ceil(span / DAY_MS));
-    const counts = Array.from({ length: dayCount }, () => 0);
+    const dayCount = Math.max(1, Math.ceil((to.getTime() - start) / DAY_MS));
+    const buckets = Array.from({ length: dayCount }, (_, index) => ({
+        x: dayKey(new Date(start + index * DAY_MS + DAY_MS / 2)),
+        sends: [],
+    }));
     for (const send of sends) {
         const offset = new Date(send.createdAt).getTime() - start;
         if (offset < 0 || offset >= dayCount * DAY_MS)
             continue;
-        const index = Math.floor(offset / DAY_MS);
-        counts[index] = (counts[index] ?? 0) + 1;
+        buckets[Math.floor(offset / DAY_MS)]?.sends.push(send);
     }
-    return counts.map((y, index) => ({
-        x: dayKey(new Date(start + index * DAY_MS + DAY_MS / 2)),
-        y,
+    return buckets;
+}
+function dailySeries(sends, from, to) {
+    return dailyBuckets(sends, from, to).map((bucket) => ({
+        x: bucket.x,
+        y: bucket.sends.length,
+    }));
+}
+function dailyValues(sends, range, extract) {
+    return dailyBuckets(sends, range.from, range.to)
+        .map((bucket) => extract(aggregate(bucket.sends)))
+        .filter((value) => value !== null);
+}
+function alignSeries(points, axis) {
+    return points.slice(0, axis.length).map((point, index) => ({
+        x: axis[index].x,
+        y: point.y,
     }));
 }
 function domainOf(email) {

package/dist/services/metrics.js.map

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package/dist/services/notify.d.ts

@@ -1,20 +1,28 @@
 import type { NotificationData } from "@antelopejs/interface-dms/notifications/types";
+import { type SendSummary } from "../db";
 import { type SendEventType } from "../types";
-export interface BounceNotificationInput {
+export interface ProblemNotificationInput {
     sendId: string;
     templateSlug: string;
-    recipientEmail: string;
     type: SendEventType;
+    isTest: boolean;
 }
-export interface IdempotentNotificationTarget {
-    toUsersIdempotently(userIds: string[], idempotencyKey: string): Promise<void>;
+export interface ProblemWindow {
+    sends: number;
+    problems: number;
 }
-export interface BounceNotificationData extends NotificationData {
+export interface ProblemNotificationData extends NotificationData {
     linkTo: string;
     params: Record<string, string | number>;
 }
-export declare function shouldNotify(type: SendEventType): boolean;
-export declare function bounceNotification(input: BounceNotificationInput): BounceNotificationData;
-export declare function bounceIdempotencyKey(input: BounceNotificationInput): string;
-export declare function deliverBounceNotification(target: IdempotentNotificationTarget, userIds: string[], input: BounceNotificationInput): Promise<void>;
-export declare function notifyBounce(tenantId: string, input: BounceNotificationInput): Promise<void>;
+export declare const ALERT_MIN_PROBLEMS = 3;
+export declare const ALERT_MIN_RATE = 5;
+export declare const ALERT_WINDOW_MS = 3600000;
+export declare function shouldNotify(input: ProblemNotificationInput): boolean;
+export declare function problemRate(window: ProblemWindow): number;
+export declare function crossesThreshold(window: ProblemWindow): boolean;
+export declare function problemWindowOf(sends: SendSummary[]): ProblemWindow;
+export declare function problemsLink(sendId: string): string;
+export declare function problemsNotification(input: ProblemNotificationInput, window: ProblemWindow): ProblemNotificationData;
+export declare function problemsIdempotencyKey(input: ProblemNotificationInput, at: Date): string;
+export declare function notifyProblems(tenantId: string, input: ProblemNotificationInput, now?: Date): Promise<void>;

package/dist/services/notify.js

@@ -1,63 +1,108 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
+exports.ALERT_WINDOW_MS = exports.ALERT_MIN_RATE = exports.ALERT_MIN_PROBLEMS = void 0;
 exports.shouldNotify = shouldNotify;
-exports.bounceNotification = bounceNotification;
-exports.bounceIdempotencyKey = bounceIdempotencyKey;
-exports.deliverBounceNotification = deliverBounceNotification;
-exports.notifyBounce = notifyBounce;
+exports.problemRate = problemRate;
+exports.crossesThreshold = crossesThreshold;
+exports.problemWindowOf = problemWindowOf;
+exports.problemsLink = problemsLink;
+exports.problemsNotification = problemsNotification;
+exports.problemsIdempotencyKey = problemsIdempotencyKey;
+exports.notifyProblems = notifyProblems;
 const logging_1 = require("@antelopejs/interface-core/logging");
 const interface_database_decorators_1 = require("@antelopejs/interface-database-decorators");
 const db_1 = require("@antelopejs/interface-dms/db");
 const notifications_1 = require("@antelopejs/interface-dms/notifications");
+const db_2 = require("../db");
 const types_1 = require("../types");
-const SENDS_PROBLEMS_LINK = "/modules/mailing/sends?tab=problems";
+exports.ALERT_MIN_PROBLEMS = 3;
+exports.ALERT_MIN_RATE = 5;
+exports.ALERT_WINDOW_MS = 3_600_000;
+const PERCENT = 100;
+const SENDS_PAGE = "/modules/mailing/sends";
+const PROBLEMS_VIEW = "problems";
 const IDEMPOTENCY_KEY_SEPARATOR = ":";
-const BOUNCE_ICON = "i-ph-warning";
-const BOUNCE_TITLE = "$dms_mailing.notifications.bounce_title";
-const BOUNCE_DESCRIPTION = "$dms_mailing.notifications.bounce_description";
-function shouldNotify(type) {
-    return types_1.PROBLEM_STATUSES.includes(type);
+const IDEMPOTENCY_KEY_PREFIX = "mailing:problems";
+const PROBLEMS_ICON = "i-ph-warning";
+const PROBLEMS_TITLE = "$dms_mailing.notifications.problems_title";
+const PROBLEMS_DESCRIPTION = "$dms_mailing.notifications.problems_description";
+function shouldNotify(input) {
+    return types_1.PROBLEM_STATUSES.includes(input.type) && !input.isTest;
 }
-function bounceNotification(input) {
+function problemRate(window) {
+    return window.sends
+        ? Math.round((window.problems * PERCENT) / window.sends)
+        : 0;
+}
+function crossesThreshold(window) {
+    return (window.problems >= exports.ALERT_MIN_PROBLEMS &&
+        problemRate(window) >= exports.ALERT_MIN_RATE);
+}
+function problemWindowOf(sends) {
+    const real = sends.filter((send) => !send.isTest);
     return {
-        icon: BOUNCE_ICON,
-        title: BOUNCE_TITLE,
-        description: BOUNCE_DESCRIPTION,
-        subject: notifications_1.GeneralSubject,
-        linkTo: SENDS_PROBLEMS_LINK,
-        params: { slug: input.templateSlug, email: input.recipientEmail },
+        sends: real.length,
+        problems: real.filter((send) => types_1.PROBLEM_STATUSES.includes(send.status))
+            .length,
     };
 }
-function bounceIdempotencyKey(input) {
-    return `${input.sendId}${IDEMPOTENCY_KEY_SEPARATOR}${input.type}`;
+function problemsLink(sendId) {
+    const query = new URLSearchParams({ view: PROBLEMS_VIEW, record: sendId });
+    return `${SENDS_PAGE}?${query.toString()}`;
 }
-function deliverBounceNotification(target, userIds, input) {
-    return target.toUsersIdempotently(userIds, bounceIdempotencyKey(input));
+function problemsNotification(input, window) {
+    return {
+        icon: PROBLEMS_ICON,
+        title: PROBLEMS_TITLE,
+        description: PROBLEMS_DESCRIPTION,
+        subject: notifications_1.GeneralSubject,
+        linkTo: problemsLink(input.sendId),
+        params: {
+            count: window.problems,
+            slug: input.templateSlug,
+            rate: problemRate(window),
+        },
+    };
+}
+function problemsIdempotencyKey(input, at) {
+    const hour = Math.floor(at.getTime() / exports.ALERT_WINDOW_MS);
+    return [IDEMPOTENCY_KEY_PREFIX, input.templateSlug, hour].join(IDEMPOTENCY_KEY_SEPARATOR);
 }
 async function tenantOwnerIds(tenantId) {
     const owners = await (0, interface_database_decorators_1.GetModel)(db_1.TenantMemberModel, tenantId).listOwners();
     return owners.map((owner) => owner.userId);
 }
-async function notifyBounce(tenantId, input) {
-    if (!shouldNotify(input.type))
+async function lastHourOf(tenantId, templateSlug, now) {
+    const since = new Date(now.getTime() - exports.ALERT_WINDOW_MS);
+    const sends = await (0, interface_database_decorators_1.GetModel)(db_2.SendModel, tenantId).listForTemplate(templateSlug, since);
+    return problemWindowOf(sends);
+}
+async function sendProblemsNotification(tenantId, input, now) {
+    const window = await lastHourOf(tenantId, input.templateSlug, now);
+    if (!crossesThreshold(window))
+        return;
+    const userIds = await tenantOwnerIds(tenantId);
+    if (userIds.length === 0)
+        return;
+    const data = problemsNotification(input, window);
+    const notification = (0, notifications_1.Notification)()
+        .icon(data.icon)
+        .title(data.title)
+        .description(data.description)
+        .subject(data.subject)
+        .linkTo(data.linkTo)
+        .params(data.params)
+        .build();
+    await notification.toUsersIdempotently(userIds, problemsIdempotencyKey(input, now));
+}
+async function notifyProblems(tenantId, input, now = new Date()) {
+    if (!shouldNotify(input))
         return;
     try {
-        const userIds = await tenantOwnerIds(tenantId);
-        if (userIds.length === 0)
-            return;
-        const data = bounceNotification(input);
-        const notification = (0, notifications_1.Notification)()
-            .icon(data.icon)
-            .title(data.title)
-            .description(data.description)
-            .subject(data.subject)
-            .linkTo(data.linkTo)
-            .params(data.params)
-            .build();
-        await deliverBounceNotification(notification, userIds, input);
+        await sendProblemsNotification(tenantId, input, now);
     }
     catch (error) {
-        logging_1.Logging.Error(`[dms-mailing] Failed to notify the bounce of "${input.recipientEmail}": ${String(error)}`);
+        logging_1.Logging.Error(`[dms-mailing] Failed to notify the problems of "${input.templateSlug}": ${String(error)}`);
     }
 }
 //# sourceMappingURL=notify.js.map

package/dist/services/notify.js.map

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package/dist/services/provider-banner.d.ts

@@ -0,0 +1,14 @@
+import type { BannerContent } from "@antelopejs/interface-dms/base";
+export interface ProviderHealth {
+    providerName: string;
+    providerReachable: boolean;
+    recentFailures: number;
+    transportFailures: number;
+    suppressedFailures: number;
+    recentSends: number;
+    since: Date;
+}
+export declare const FAILING_MIN_COUNT = 3;
+export declare const FAILING_MIN_RATE = 10;
+export declare function isProviderFailing(health: ProviderHealth): boolean;
+export declare function buildProviderBanner(health: ProviderHealth): BannerContent | null;