@amigo-ai/platform-sdk 0.5.1 → 0.5.3

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (56) hide show
  1. package/README.md +81 -7
  2. package/api.md +5 -0
  3. package/dist/index.cjs +43 -10
  4. package/dist/index.cjs.map +2 -2
  5. package/dist/index.js +1 -0
  6. package/dist/index.js.map +1 -1
  7. package/dist/index.mjs +43 -10
  8. package/dist/index.mjs.map +2 -2
  9. package/dist/resources/base.js +7 -2
  10. package/dist/resources/base.js.map +1 -1
  11. package/dist/resources/operators.js.map +1 -1
  12. package/dist/resources/personas.js.map +1 -1
  13. package/dist/resources/webhook-destinations.js.map +1 -1
  14. package/dist/resources/workspaces.js +22 -0
  15. package/dist/resources/workspaces.js.map +1 -1
  16. package/dist/resources/world.js.map +1 -1
  17. package/dist/types/generated/api.d.ts +13373 -13213
  18. package/dist/types/generated/api.d.ts.map +1 -1
  19. package/dist/types/index.d.ts +3 -2
  20. package/dist/types/index.d.ts.map +1 -1
  21. package/dist/types/resources/actions.d.ts +166 -166
  22. package/dist/types/resources/agents.d.ts +88 -88
  23. package/dist/types/resources/analytics.d.ts +39 -39
  24. package/dist/types/resources/api-keys.d.ts +29 -29
  25. package/dist/types/resources/audit.d.ts +73 -73
  26. package/dist/types/resources/base.d.ts.map +1 -1
  27. package/dist/types/resources/billing.d.ts +36 -36
  28. package/dist/types/resources/calls.d.ts +106 -106
  29. package/dist/types/resources/compliance.d.ts +17 -17
  30. package/dist/types/resources/context-graphs.d.ts +643 -643
  31. package/dist/types/resources/data-sources.d.ts +81 -81
  32. package/dist/types/resources/functions.d.ts +22 -22
  33. package/dist/types/resources/functions.d.ts.map +1 -1
  34. package/dist/types/resources/integrations.d.ts +258 -258
  35. package/dist/types/resources/memory.d.ts +35 -35
  36. package/dist/types/resources/operators.d.ts +147 -147
  37. package/dist/types/resources/operators.d.ts.map +1 -1
  38. package/dist/types/resources/personas.d.ts +37 -37
  39. package/dist/types/resources/personas.d.ts.map +1 -1
  40. package/dist/types/resources/phone-numbers.d.ts +62 -62
  41. package/dist/types/resources/recordings.d.ts +9 -9
  42. package/dist/types/resources/review-queue.d.ts +331 -331
  43. package/dist/types/resources/safety.d.ts +33 -33
  44. package/dist/types/resources/services.d.ts +142 -142
  45. package/dist/types/resources/settings.d.ts +254 -254
  46. package/dist/types/resources/settings.d.ts.map +1 -1
  47. package/dist/types/resources/simulations.d.ts +73 -73
  48. package/dist/types/resources/skills.d.ts +163 -163
  49. package/dist/types/resources/triggers.d.ts +74 -74
  50. package/dist/types/resources/webhook-destinations.d.ts +57 -57
  51. package/dist/types/resources/webhook-destinations.d.ts.map +1 -1
  52. package/dist/types/resources/workspaces.d.ts +69 -35
  53. package/dist/types/resources/workspaces.d.ts.map +1 -1
  54. package/dist/types/resources/world.d.ts +216 -216
  55. package/dist/types/resources/world.d.ts.map +1 -1
  56. package/package.json +1 -1
@@ -28,153 +28,153 @@ export interface EntityAccessLogParams {
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  export declare class AuditResource extends WorkspaceScopedResource {
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  list(params?: ListAuditParams): Promise<{
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  events: {
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- action: string;
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- actor_credential_id?: string | null | undefined;
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- actor_entity_id?: string | null | undefined;
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  id: string;
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+ workspace_id: string;
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+ timestamp: string;
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+ service: string;
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+ actor_entity_id?: string | null | undefined;
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+ actor_credential_id?: string | null | undefined;
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+ action: string;
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+ resource_type: string;
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+ resource_id?: string | null | undefined;
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+ resource_name?: string | null | undefined;
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  ip_address?: string | null | undefined;
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+ user_agent?: string | null | undefined;
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  metadata?: {
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  [x: string]: unknown;
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  } | null | undefined;
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  phi_accessed?: boolean | undefined;
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- resource_id?: string | null | undefined;
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- resource_name?: string | null | undefined;
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- resource_type: string;
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- service: string;
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- timestamp: string;
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- user_agent?: string | null | undefined;
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- workspace_id: string;
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  }[];
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- has_more: boolean;
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+ total: number;
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  limit: number;
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  offset: number;
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- total: number;
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+ has_more: boolean;
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  } & import("../index.js").ResponseMetadata>;
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  listAutoPaging(params?: ListAuditParams): AsyncGenerator<{
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- action: string;
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- actor_credential_id?: string | null | undefined;
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- actor_entity_id?: string | null | undefined;
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  id: string;
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+ workspace_id: string;
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+ timestamp: string;
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+ service: string;
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+ actor_entity_id?: string | null | undefined;
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+ actor_credential_id?: string | null | undefined;
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+ action: string;
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+ resource_type: string;
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+ resource_id?: string | null | undefined;
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+ resource_name?: string | null | undefined;
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  ip_address?: string | null | undefined;
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+ user_agent?: string | null | undefined;
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  metadata?: {
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  [x: string]: unknown;
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  } | null | undefined;
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  phi_accessed?: boolean | undefined;
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- resource_id?: string | null | undefined;
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- resource_name?: string | null | undefined;
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- resource_type: string;
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- service: string;
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- timestamp: string;
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- user_agent?: string | null | undefined;
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- workspace_id: string;
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  }, any, any>;
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  getSummary(params?: {
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  date_from?: string | null;
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  date_to?: string | null;
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  }): Promise<{
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- phi_access_events: number;
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- services_with_events: number;
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  total_events: number;
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+ phi_access_events: number;
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  unique_actors: number;
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+ services_with_events: number;
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  } & import("../index.js").ResponseMetadata>;
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  getPhiAccess(params?: PhiAccessParams): Promise<{
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  events: {
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- action: string;
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- actor_credential_id?: string | null | undefined;
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- actor_entity_id?: string | null | undefined;
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  id: string;
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+ workspace_id: string;
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+ timestamp: string;
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+ service: string;
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+ actor_entity_id?: string | null | undefined;
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+ actor_credential_id?: string | null | undefined;
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+ action: string;
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+ resource_type: string;
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+ resource_id?: string | null | undefined;
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+ resource_name?: string | null | undefined;
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  ip_address?: string | null | undefined;
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+ user_agent?: string | null | undefined;
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  metadata?: {
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  [x: string]: unknown;
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  } | null | undefined;
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  phi_accessed?: boolean | undefined;
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- resource_id?: string | null | undefined;
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- resource_name?: string | null | undefined;
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- resource_type: string;
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- service: string;
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- timestamp: string;
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- user_agent?: string | null | undefined;
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- workspace_id: string;
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  }[];
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- has_more: boolean;
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+ total: number;
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  limit: number;
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  offset: number;
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- total: number;
102
+ has_more: boolean;
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  } & import("../index.js").ResponseMetadata>;
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  getPhiAccessAutoPaging(params?: PhiAccessParams): AsyncGenerator<{
105
- action: string;
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- actor_credential_id?: string | null | undefined;
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- actor_entity_id?: string | null | undefined;
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  id: string;
106
+ workspace_id: string;
107
+ timestamp: string;
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+ service: string;
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+ actor_entity_id?: string | null | undefined;
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+ actor_credential_id?: string | null | undefined;
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+ action: string;
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+ resource_type: string;
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+ resource_id?: string | null | undefined;
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+ resource_name?: string | null | undefined;
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  ip_address?: string | null | undefined;
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+ user_agent?: string | null | undefined;
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  metadata?: {
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  [x: string]: unknown;
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  } | null | undefined;
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  phi_accessed?: boolean | undefined;
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- resource_id?: string | null | undefined;
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- resource_name?: string | null | undefined;
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- resource_type: string;
117
- service: string;
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- timestamp: string;
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- user_agent?: string | null | undefined;
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- workspace_id: string;
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  }, any, any>;
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  createExport(body: components['schemas']['AuditExportRequest']): Promise<{
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- created_at: string;
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- download_url: string;
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  export_id: string;
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- row_count: number;
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  s3_key: string;
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+ row_count: number;
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+ download_url: string;
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+ created_at: string;
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  } & import("../index.js").ResponseMetadata>;
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  listExports(): Promise<{
130
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  exports: {
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- download_url?: string | null | undefined;
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  key: string;
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- last_modified?: string | null | undefined;
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  size: number;
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+ last_modified?: string | null | undefined;
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+ download_url?: string | null | undefined;
135
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  }[];
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  } & import("../index.js").ResponseMetadata>;
137
137
  getEntityAccessLog(entityId: string, params?: EntityAccessLogParams): Promise<{
138
138
  events: {
139
- action: string;
140
- actor_credential_id?: string | null | undefined;
141
- actor_entity_id?: string | null | undefined;
142
139
  id: string;
140
+ workspace_id: string;
141
+ timestamp: string;
142
+ service: string;
143
+ actor_entity_id?: string | null | undefined;
144
+ actor_credential_id?: string | null | undefined;
145
+ action: string;
146
+ resource_type: string;
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+ resource_id?: string | null | undefined;
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+ resource_name?: string | null | undefined;
143
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  ip_address?: string | null | undefined;
150
+ user_agent?: string | null | undefined;
144
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  metadata?: {
145
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  [x: string]: unknown;
146
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  } | null | undefined;
147
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  phi_accessed?: boolean | undefined;
148
- resource_id?: string | null | undefined;
149
- resource_name?: string | null | undefined;
150
- resource_type: string;
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- service: string;
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- timestamp: string;
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- user_agent?: string | null | undefined;
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- workspace_id: string;
155
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  }[];
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- has_more: boolean;
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+ total: number;
157
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  limit: number;
158
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  offset: number;
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- total: number;
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+ has_more: boolean;
160
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  } & import("../index.js").ResponseMetadata>;
161
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  getEntityAccessLogAutoPaging(entityId: string, params?: EntityAccessLogParams): AsyncGenerator<{
162
- action: string;
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- actor_credential_id?: string | null | undefined;
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- actor_entity_id?: string | null | undefined;
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  id: string;
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+ workspace_id: string;
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+ timestamp: string;
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+ service: string;
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+ actor_entity_id?: string | null | undefined;
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+ actor_credential_id?: string | null | undefined;
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+ action: string;
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+ resource_type: string;
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+ resource_id?: string | null | undefined;
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+ resource_name?: string | null | undefined;
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  ip_address?: string | null | undefined;
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+ user_agent?: string | null | undefined;
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  metadata?: {
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  [x: string]: unknown;
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  } | null | undefined;
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  phi_accessed?: boolean | undefined;
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- resource_id?: string | null | undefined;
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- resource_name?: string | null | undefined;
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- resource_type: string;
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- service: string;
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- timestamp: string;
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- user_agent?: string | null | undefined;
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- workspace_id: string;
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  }, any, any>;
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  }
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  //# sourceMappingURL=audit.d.ts.map
@@ -1 +1 @@
1
- {"version":3,"file":"base.d.ts","sourceRoot":"","sources":["../../../src/resources/base.ts"],"names":[],"mappings":"AAAA;;;;;;GAMG;AAGH,OAAO,EAA+B,KAAK,aAAa,EAAE,MAAM,2BAA2B,CAAA;AAC3F,OAAO,EAGL,KAAK,oBAAoB,EAC1B,MAAM,4BAA4B,CAAA;AACnC,OAAO,EAAE,WAAW,EAAE,MAAM,kBAAkB,CAAA;AAO9C,8BAAsB,uBAAuB;IAEzC,SAAS,CAAC,QAAQ,CAAC,MAAM,EAAE,aAAa;IACxC,SAAS,CAAC,QAAQ,CAAC,WAAW,EAAE,MAAM;gBADnB,MAAM,EAAE,aAAa,EACrB,WAAW,EAAE,MAAM;IAGxC,WAAW,CAAC,OAAO,EAAE,oBAAoB,GAAG,IAAI;cAQ/B,oBAAoB,CACnC,KAAK,SAAS;QACZ,KAAK,CAAC,EAAE,SAAS,OAAO,EAAE,CAAA;QAC1B,QAAQ,CAAC,EAAE,OAAO,CAAA;QAClB,kBAAkB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;KACnC,EACD,OAAO,EAEP,SAAS,EAAE,CAAC,MAAM,EAAE,OAAO,KAAK,OAAO,CAAC,KAAK,CAAC,EAC9C,MAAM,EAAE,OAAO,GACd,cAAc,CAAC,KAAK,SAAS;QAAE,KAAK,CAAC,EAAE,SAAS,CAAC,MAAM,KAAK,CAAC,EAAE,CAAA;KAAE,GAAG,KAAK,GAAG,KAAK,CAAC;cAmBpE,0BAA0B,CACzC,KAAK,SAAS;QAAE,QAAQ,CAAC,EAAE,OAAO,CAAC;QAAC,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;KAAE,EACjE,KAAK,EACL,OAAO,EAEP,SAAS,EAAE,CAAC,MAAM,EAAE,OAAO,KAAK,OAAO,CAAC,KAAK,CAAC,EAC9C,WAAW,EAAE,CAAC,IAAI,EAAE,KAAK,KAAK,SAAS,KAAK,EAAE,EAC9C,MAAM,EAAE,OAAO,GACd,cAAc,CAAC,KAAK,CAAC;CAiBzB;AAED,wBAAgB,mBAAmB,CACjC,MAAM,EAAE,aAAa,EACrB,OAAO,EAAE,oBAAoB,GAC5B,aAAa,CAoFf;AAED,wBAAgB,2BAA2B,CAAC,MAAM,EAAE,aAAa,GAAG;IAClE,UAAU,EAAE,aAAa,CAAA;IACzB,OAAO,EAAE,oBAAoB,GAAG,SAAS,CAAA;CAC1C,CAMA;AAED,OAAO,EAAE,WAAW,EAAE,CAAA"}
1
+ {"version":3,"file":"base.d.ts","sourceRoot":"","sources":["../../../src/resources/base.ts"],"names":[],"mappings":"AAAA;;;;;;GAMG;AAGH,OAAO,EAA+B,KAAK,aAAa,EAAE,MAAM,2BAA2B,CAAA;AAC3F,OAAO,EAGL,KAAK,oBAAoB,EAC1B,MAAM,4BAA4B,CAAA;AACnC,OAAO,EAAE,WAAW,EAAE,MAAM,kBAAkB,CAAA;AAO9C,8BAAsB,uBAAuB;IAEzC,SAAS,CAAC,QAAQ,CAAC,MAAM,EAAE,aAAa;IACxC,SAAS,CAAC,QAAQ,CAAC,WAAW,EAAE,MAAM;gBADnB,MAAM,EAAE,aAAa,EACrB,WAAW,EAAE,MAAM;IAGxC,WAAW,CAAC,OAAO,EAAE,oBAAoB,GAAG,IAAI;cAQ/B,oBAAoB,CACnC,KAAK,SAAS;QACZ,KAAK,CAAC,EAAE,SAAS,OAAO,EAAE,CAAA;QAC1B,QAAQ,CAAC,EAAE,OAAO,CAAA;QAClB,kBAAkB,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;KACnC,EACD,OAAO,EAEP,SAAS,EAAE,CAAC,MAAM,EAAE,OAAO,KAAK,OAAO,CAAC,KAAK,CAAC,EAC9C,MAAM,EAAE,OAAO,GACd,cAAc,CAAC,KAAK,SAAS;QAAE,KAAK,CAAC,EAAE,SAAS,CAAC,MAAM,KAAK,CAAC,EAAE,CAAA;KAAE,GAAG,KAAK,GAAG,KAAK,CAAC;cA0BpE,0BAA0B,CACzC,KAAK,SAAS;QAAE,QAAQ,CAAC,EAAE,OAAO,CAAC;QAAC,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAA;KAAE,EACjE,KAAK,EACL,OAAO,EAEP,SAAS,EAAE,CAAC,MAAM,EAAE,OAAO,KAAK,OAAO,CAAC,KAAK,CAAC,EAC9C,WAAW,EAAE,CAAC,IAAI,EAAE,KAAK,KAAK,SAAS,KAAK,EAAE,EAC9C,MAAM,EAAE,OAAO,GACd,cAAc,CAAC,KAAK,CAAC;CAiBzB;AAED,wBAAgB,mBAAmB,CACjC,MAAM,EAAE,aAAa,EACrB,OAAO,EAAE,oBAAoB,GAC5B,aAAa,CAoFf;AAED,wBAAgB,2BAA2B,CAAC,MAAM,EAAE,aAAa,GAAG;IAClE,UAAU,EAAE,aAAa,CAAA;IACzB,OAAO,EAAE,oBAAoB,GAAG,SAAS,CAAA;CAC1C,CAMA;AAED,OAAO,EAAE,WAAW,EAAE,CAAA"}
@@ -17,21 +17,21 @@ export interface UsageTrendsParams {
17
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  export declare class BillingResource extends WorkspaceScopedResource {
18
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  /** Get composite billing dashboard — KPIs, period comparison, top meters, invoice summary */
19
19
  getDashboard(): Promise<{
20
+ workspace_id: string;
20
21
  current_period_total: number;
21
- delta_pct: number | null;
22
- invoice_status_summary: {
23
- [x: string]: number;
24
- };
25
- period_end: string | null;
26
- period_start: string | null;
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22
  previous_period_total: number | null;
23
+ delta_pct: number | null;
28
24
  top_meters: {
29
- display_name: string;
30
25
  meter_key: string;
31
- unit: string;
26
+ display_name: string;
32
27
  value: number;
28
+ unit: string;
33
29
  }[];
34
- workspace_id: string;
30
+ invoice_status_summary: {
31
+ [x: string]: number;
32
+ };
33
+ period_start: string | null;
34
+ period_end: string | null;
35
35
  } & import("../index.js").ResponseMetadata>;
36
36
  /** Get usage summary for the workspace */
37
37
  getUsage(): Promise<{
@@ -39,62 +39,62 @@ export declare class BillingResource extends WorkspaceScopedResource {
39
39
  } & import("../index.js").ResponseMetadata>;
40
40
  /** Get usage time-series per meter for trend charts */
41
41
  getUsageTrends(params?: UsageTrendsParams): Promise<{
42
- meter_key: string;
43
- period_end: string;
44
42
  period_start: string;
45
- unit: string;
43
+ period_end: string;
44
+ meter_key: string;
46
45
  value: number;
46
+ unit: string;
47
47
  }[] & import("../index.js").ResponseMetadata>;
48
48
  /** List invoices for the workspace */
49
49
  listInvoices(params?: ListInvoicesParams): Promise<{
50
- continuation_token?: number | null | undefined;
51
- has_more: boolean;
52
50
  items: {
53
- adjustments: string;
54
- created_at: string | null;
55
- customer_id: string;
56
51
  id: string;
52
+ customer_id: string;
57
53
  invoice_number: string;
54
+ period_start: string;
55
+ period_end: string;
56
+ subtotal: string;
57
+ adjustments: string;
58
+ total: string;
59
+ status: "draft" | "sent" | "paid" | "void";
58
60
  line_items: {
59
- description?: string | undefined;
60
61
  meter_key: string;
62
+ description?: string | undefined;
61
63
  quantity: string;
62
- total: string;
63
64
  unit_price: string;
65
+ total: string;
64
66
  }[];
65
- paid_at: string | null;
66
67
  pdf_s3_key: string | null;
67
- period_end: string;
68
- period_start: string;
69
68
  sent_at: string | null;
70
- status: "draft" | "sent" | "paid" | "void";
71
- subtotal: string;
72
- total: string;
69
+ paid_at: string | null;
70
+ created_at: string | null;
73
71
  updated_at: string | null;
74
72
  }[];
73
+ has_more: boolean;
74
+ continuation_token?: number | null | undefined;
75
75
  total?: number | null | undefined;
76
76
  } & import("../index.js").ResponseMetadata>;
77
77
  listInvoicesAutoPaging(params?: ListInvoicesParams): AsyncGenerator<{
78
- adjustments: string;
79
- created_at: string | null;
80
- customer_id: string;
81
78
  id: string;
79
+ customer_id: string;
82
80
  invoice_number: string;
81
+ period_start: string;
82
+ period_end: string;
83
+ subtotal: string;
84
+ adjustments: string;
85
+ total: string;
86
+ status: "draft" | "sent" | "paid" | "void";
83
87
  line_items: {
84
- description?: string | undefined;
85
88
  meter_key: string;
89
+ description?: string | undefined;
86
90
  quantity: string;
87
- total: string;
88
91
  unit_price: string;
92
+ total: string;
89
93
  }[];
90
- paid_at: string | null;
91
94
  pdf_s3_key: string | null;
92
- period_end: string;
93
- period_start: string;
94
95
  sent_at: string | null;
95
- status: "draft" | "sent" | "paid" | "void";
96
- subtotal: string;
97
- total: string;
96
+ paid_at: string | null;
97
+ created_at: string | null;
98
98
  updated_at: string | null;
99
99
  }, any, any>;
100
100
  /** Get invoice detail */
@@ -20,51 +20,51 @@ export interface ListCallsParams extends ListParams {
20
20
  export declare class CallsResource extends WorkspaceScopedResource {
21
21
  /** List calls with optional filtering */
22
22
  list(params?: ListCallsParams): Promise<{
23
- continuation_token?: number | null | undefined;
24
- has_more: boolean;
25
23
  items: {
24
+ entity_id: string;
26
25
  call_sid?: string | null | undefined;
27
- caller_id?: string | null | undefined;
28
- completion_reason?: ("completed" | "abandoned" | "escalated" | "transferred" | "timeout" | "error" | "voicemail" | "no_answer" | "caller_hangup" | "forwarded" | "terminal_state" | "warm_transfer_completed" | "no_inbound_audio" | "cancelled") | null | undefined;
29
26
  direction?: ("inbound" | "outbound" | "playground" | "simulated" | "test") | null | undefined;
27
+ phone_number?: string | null | undefined;
28
+ caller_id?: string | null | undefined;
29
+ started_at?: string | null | undefined;
30
30
  duration_seconds?: number | null | undefined;
31
- entity_id: string;
31
+ status?: ("initiated" | "ringing" | "in-progress" | "completed" | "busy" | "no-answer" | "canceled" | "failed" | "unknown") | null | undefined;
32
32
  escalation_status?: ("none" | "requested" | "connected" | "handback" | "completed") | null | undefined;
33
- final_state?: string | null | undefined;
34
- fork_turn_index?: number | null | undefined;
33
+ turns?: number | null | undefined;
35
34
  has_recording?: boolean | null | undefined;
36
- parent_session_id?: string | null | undefined;
37
- phone_number?: string | null | undefined;
38
35
  quality_score?: number | null | undefined;
39
- run_id?: string | null | undefined;
36
+ final_state?: string | null | undefined;
37
+ completion_reason?: ("completed" | "abandoned" | "escalated" | "transferred" | "timeout" | "error" | "voicemail" | "no_answer" | "caller_hangup" | "forwarded" | "terminal_state" | "warm_transfer_completed" | "no_inbound_audio" | "cancelled") | null | undefined;
40
38
  service_id?: string | null | undefined;
41
39
  source?: ("real" | "simulated" | "playground" | "scribe") | null | undefined;
42
- started_at?: string | null | undefined;
43
- status?: ("initiated" | "ringing" | "in-progress" | "completed" | "busy" | "no-answer" | "canceled" | "failed" | "unknown") | null | undefined;
44
- turns?: number | null | undefined;
40
+ run_id?: string | null | undefined;
41
+ parent_session_id?: string | null | undefined;
42
+ fork_turn_index?: number | null | undefined;
45
43
  }[];
46
44
  total: number;
45
+ has_more: boolean;
46
+ continuation_token?: number | null | undefined;
47
47
  } & import("../index.js").ResponseMetadata>;
48
48
  listAutoPaging(params?: ListCallsParams): AsyncGenerator<{
49
+ entity_id: string;
49
50
  call_sid?: string | null | undefined;
50
- caller_id?: string | null | undefined;
51
- completion_reason?: ("completed" | "abandoned" | "escalated" | "transferred" | "timeout" | "error" | "voicemail" | "no_answer" | "caller_hangup" | "forwarded" | "terminal_state" | "warm_transfer_completed" | "no_inbound_audio" | "cancelled") | null | undefined;
52
51
  direction?: ("inbound" | "outbound" | "playground" | "simulated" | "test") | null | undefined;
52
+ phone_number?: string | null | undefined;
53
+ caller_id?: string | null | undefined;
54
+ started_at?: string | null | undefined;
53
55
  duration_seconds?: number | null | undefined;
54
- entity_id: string;
56
+ status?: ("initiated" | "ringing" | "in-progress" | "completed" | "busy" | "no-answer" | "canceled" | "failed" | "unknown") | null | undefined;
55
57
  escalation_status?: ("none" | "requested" | "connected" | "handback" | "completed") | null | undefined;
56
- final_state?: string | null | undefined;
57
- fork_turn_index?: number | null | undefined;
58
+ turns?: number | null | undefined;
58
59
  has_recording?: boolean | null | undefined;
59
- parent_session_id?: string | null | undefined;
60
- phone_number?: string | null | undefined;
61
60
  quality_score?: number | null | undefined;
62
- run_id?: string | null | undefined;
61
+ final_state?: string | null | undefined;
62
+ completion_reason?: ("completed" | "abandoned" | "escalated" | "transferred" | "timeout" | "error" | "voicemail" | "no_answer" | "caller_hangup" | "forwarded" | "terminal_state" | "warm_transfer_completed" | "no_inbound_audio" | "cancelled") | null | undefined;
63
63
  service_id?: string | null | undefined;
64
64
  source?: ("real" | "simulated" | "playground" | "scribe") | null | undefined;
65
- started_at?: string | null | undefined;
66
- status?: ("initiated" | "ringing" | "in-progress" | "completed" | "busy" | "no-answer" | "canceled" | "failed" | "unknown") | null | undefined;
67
- turns?: number | null | undefined;
65
+ run_id?: string | null | undefined;
66
+ parent_session_id?: string | null | undefined;
67
+ fork_turn_index?: number | null | undefined;
68
68
  }, any, any>;
69
69
  /** Get full call detail including turns, escalation, safety, and recording info */
70
70
  get(callId: string): Promise<{
@@ -74,66 +74,66 @@ export declare class CallsResource extends WorkspaceScopedResource {
74
74
  getIntelligence(callId: string): Promise<{
75
75
  call_id: string;
76
76
  call_sid?: string | null | undefined;
77
- completion_reason?: ("completed" | "abandoned" | "escalated" | "transferred" | "timeout" | "error" | "voicemail" | "no_answer" | "caller_hangup" | "forwarded" | "terminal_state" | "warm_transfer_completed" | "no_inbound_audio" | "cancelled") | null | undefined;
78
- conversation_summary?: {
79
- avg_turn_duration_seconds?: number | null | undefined;
80
- barge_in_count?: number | undefined;
81
- loop_count?: number | undefined;
82
- topic_changes?: number | undefined;
83
- } | null | undefined;
84
- created_at?: string | null | undefined;
85
77
  direction?: "inbound" | "outbound" | "playground" | "simulated" | "test" | undefined;
86
78
  duration_seconds?: number | undefined;
87
- emotion_summary?: {
88
- avg_valence?: number | null | undefined;
89
- caller_distress_detected?: boolean | undefined;
90
- dominant_emotion?: string | null | undefined;
91
- emotion_shifts?: number | undefined;
92
- } | null | undefined;
93
- final_state?: string | null | undefined;
94
- key_moments?: {
95
- description: string;
96
- severity?: "info" | "warning" | "error" | undefined;
97
- turn?: number | null | undefined;
98
- type: "latency_spike" | "silence" | "barge_in" | "loop" | "tool_failure" | "escalation" | "safety_flag" | "high_risk" | "elevated_risk";
99
- }[] | undefined;
100
- latency_summary?: {
101
- p50_audio_ttfb_ms?: number | null | undefined;
102
- p95_audio_ttfb_ms?: number | null | undefined;
103
- silence_ratio?: number | null | undefined;
104
- total_silence_seconds?: number | null | undefined;
105
- } | null | undefined;
106
- operator_summary?: {
107
- escalated?: boolean | undefined;
108
- operator_handle_time_seconds?: number | null | undefined;
109
- } | null | undefined;
79
+ quality_score?: number | null | undefined;
110
80
  quality_breakdown?: {
81
+ score: number;
111
82
  components: {
112
83
  name: "latency" | "silence" | "barge_ins" | "loops" | "escalation" | "tool_failures";
113
84
  penalty: number;
114
- severity?: "none" | "minor" | "major" | "critical" | undefined;
115
- threshold?: string | null | undefined;
116
85
  value?: number | null | undefined;
86
+ threshold?: string | null | undefined;
87
+ severity?: "none" | "minor" | "major" | "critical" | undefined;
117
88
  }[];
118
- score: number;
119
89
  workspace_avg?: number | null | undefined;
120
90
  workspace_percentile?: number | null | undefined;
121
91
  } | null | undefined;
122
- quality_score?: number | null | undefined;
92
+ key_moments?: {
93
+ turn?: number | null | undefined;
94
+ type: "latency_spike" | "silence" | "barge_in" | "loop" | "tool_failure" | "escalation" | "safety_flag" | "high_risk" | "elevated_risk";
95
+ severity?: "info" | "warning" | "error" | undefined;
96
+ description: string;
97
+ }[] | undefined;
98
+ emotion_summary?: {
99
+ dominant_emotion?: string | null | undefined;
100
+ avg_valence?: number | null | undefined;
101
+ emotion_shifts?: number | undefined;
102
+ caller_distress_detected?: boolean | undefined;
103
+ } | null | undefined;
123
104
  risk_summary?: {
124
105
  composite_score?: number | undefined;
125
- flags?: string[] | undefined;
126
106
  level?: "low" | "medium" | "high" | "critical" | undefined;
107
+ flags?: string[] | undefined;
127
108
  } | null | undefined;
128
- safety_summary?: {
129
- categories?: string[] | undefined;
130
- match_count?: number | undefined;
109
+ latency_summary?: {
110
+ p50_audio_ttfb_ms?: number | null | undefined;
111
+ p95_audio_ttfb_ms?: number | null | undefined;
112
+ silence_ratio?: number | null | undefined;
113
+ total_silence_seconds?: number | null | undefined;
114
+ } | null | undefined;
115
+ conversation_summary?: {
116
+ barge_in_count?: number | undefined;
117
+ loop_count?: number | undefined;
118
+ topic_changes?: number | undefined;
119
+ avg_turn_duration_seconds?: number | null | undefined;
131
120
  } | null | undefined;
132
121
  tool_summary?: {
122
+ total_calls?: number | undefined;
133
123
  failed?: number | undefined;
134
124
  failure_rate?: number | undefined;
135
- total_calls?: number | undefined;
136
125
  } | null | undefined;
126
+ safety_summary?: {
127
+ match_count?: number | undefined;
128
+ categories?: string[] | undefined;
129
+ } | null | undefined;
130
+ operator_summary?: {
131
+ escalated?: boolean | undefined;
132
+ operator_handle_time_seconds?: number | null | undefined;
133
+ } | null | undefined;
134
+ completion_reason?: ("completed" | "abandoned" | "escalated" | "transferred" | "timeout" | "error" | "voicemail" | "no_answer" | "caller_hangup" | "forwarded" | "terminal_state" | "warm_transfer_completed" | "no_inbound_audio" | "cancelled") | null | undefined;
135
+ final_state?: string | null | undefined;
136
+ created_at?: string | null | undefined;
137
137
  } & import("../index.js").ResponseMetadata>;
138
138
  /** Get active intelligence across all in-progress calls */
139
139
  getActiveIntelligence(): Promise<{
@@ -143,86 +143,86 @@ export declare class CallsResource extends WorkspaceScopedResource {
143
143
  getBenchmarks(params?: {
144
144
  days?: number;
145
145
  }): Promise<{
146
- avg_duration_seconds?: number | null | undefined;
147
146
  avg_quality_score?: number | null | undefined;
148
- escalation_rate?: number | undefined;
149
- p25_quality_score?: number | null | undefined;
150
147
  p50_quality_score?: number | null | undefined;
148
+ p25_quality_score?: number | null | undefined;
151
149
  p75_quality_score?: number | null | undefined;
150
+ total_calls?: number | undefined;
151
+ avg_duration_seconds?: number | null | undefined;
152
+ escalation_rate?: number | undefined;
152
153
  quality_distribution?: {
153
154
  [x: string]: number;
154
155
  } | undefined;
155
- total_calls?: number | undefined;
156
156
  } & import("../index.js").ResponseMetadata>;
157
157
  /** Get phone number call volume breakdown */
158
158
  getPhoneVolume(params?: {
159
159
  days?: number;
160
160
  }): Promise<{
161
+ phone_number: string;
162
+ total_calls: number;
163
+ inbound: number;
164
+ outbound: number;
161
165
  avg_duration_seconds?: number | null | undefined;
162
166
  by_date?: {
163
- count: number;
164
167
  date: string;
168
+ count: number;
165
169
  }[] | undefined;
166
- inbound: number;
167
- outbound: number;
168
- phone_number: string;
169
- total_calls: number;
170
170
  }[] & import("../index.js").ResponseMetadata>;
171
171
  /** Get deep call trace analysis */
172
172
  getTraceAnalysis(callId: string): Promise<{
173
- call_entity_id?: string | null | undefined;
174
173
  call_sid: string;
175
- coaching?: {
176
- expected_impact?: string | null | undefined;
177
- moment_timestamp?: number | null | undefined;
178
- observation: string;
179
- recommendation: string;
180
- }[] | undefined;
181
- computed_at?: string | null | undefined;
182
- counterfactuals?: {
183
- actual: string;
184
- alternative: string;
185
- predicted_impact: string;
174
+ status?: "ready" | "pending" | "unavailable" | undefined;
175
+ summary?: string | null | undefined;
176
+ outcome?: ("succeeded" | "partially" | "failed" | "abandoned") | null | undefined;
177
+ key_moment_count?: number | undefined;
178
+ key_moments?: {
186
179
  timestamp_seconds?: number | null | undefined;
180
+ what_happened: string;
181
+ quality?: ("optimal" | "adequate" | "suboptimal") | null | undefined;
182
+ reasoning?: string | null | undefined;
183
+ decision_factors?: {
184
+ factor: string;
185
+ source_type: "transcript" | "tone" | "tool_result" | "emotion" | "silence" | "barge_in" | "breathing" | "speech_rate";
186
+ }[] | undefined;
187
+ alternative?: string | null | undefined;
187
188
  }[] | undefined;
188
- deep_understanding?: string | null | undefined;
189
- emergent_patterns?: string[] | undefined;
190
189
  emotional_arc?: string | null | undefined;
191
190
  emotional_shifts?: {
192
- agent_awareness?: string | null | undefined;
193
- from_state?: string | null | undefined;
194
191
  timestamp_seconds?: number | null | undefined;
192
+ from_state?: string | null | undefined;
195
193
  to_state?: string | null | undefined;
196
194
  trigger?: string | null | undefined;
195
+ agent_awareness?: string | null | undefined;
197
196
  }[] | undefined;
198
197
  interaction_dynamics?: {
198
+ turn_taking_quality?: string | null | undefined;
199
199
  information_density?: string | null | undefined;
200
- rapport_trajectory?: string | null | undefined;
201
200
  repair_effectiveness?: string | null | undefined;
202
- turn_taking_quality?: string | null | undefined;
201
+ rapport_trajectory?: string | null | undefined;
203
202
  } | null | undefined;
204
- key_moment_count?: number | undefined;
205
- key_moments?: {
206
- alternative?: string | null | undefined;
207
- decision_factors?: {
208
- factor: string;
209
- source_type: "transcript" | "tone" | "tool_result" | "emotion" | "silence" | "barge_in" | "breathing" | "speech_rate";
210
- }[] | undefined;
211
- quality?: ("optimal" | "adequate" | "suboptimal") | null | undefined;
212
- reasoning?: string | null | undefined;
203
+ coaching?: {
204
+ moment_timestamp?: number | null | undefined;
205
+ observation: string;
206
+ recommendation: string;
207
+ expected_impact?: string | null | undefined;
208
+ }[] | undefined;
209
+ counterfactuals?: {
213
210
  timestamp_seconds?: number | null | undefined;
214
- what_happened: string;
211
+ actual: string;
212
+ alternative: string;
213
+ predicted_impact: string;
215
214
  }[] | undefined;
216
- missed_opportunities?: string[] | undefined;
217
- outcome?: ("succeeded" | "partially" | "failed" | "abandoned") | null | undefined;
215
+ deep_understanding?: string | null | undefined;
218
216
  signal_response_alignment?: {
217
+ signal: string;
219
218
  agent_response: string;
220
219
  alignment: "aligned" | "misaligned" | "partial";
221
220
  insight?: string | null | undefined;
222
- signal: string;
223
221
  }[] | undefined;
224
- status?: "ready" | "pending" | "unavailable" | undefined;
225
- summary?: string | null | undefined;
222
+ missed_opportunities?: string[] | undefined;
223
+ emergent_patterns?: string[] | undefined;
224
+ call_entity_id?: string | null | undefined;
225
+ computed_at?: string | null | undefined;
226
226
  } & import("../index.js").ResponseMetadata>;
227
227
  }
228
228
  //# sourceMappingURL=calls.d.ts.map