@almadar/std 11.0.0 → 11.2.2
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/behaviors/registry/app/organisms/std-crm.orb +856 -856
- package/behaviors/registry/app/organisms/std-ecommerce.orb +971 -971
- package/behaviors/registry/app/organisms/std-healthcare.orb +1299 -1299
- package/behaviors/registry/app/organisms/std-helpdesk.orb +641 -641
- package/behaviors/registry/app/organisms/std-project-manager.orb +704 -704
- package/behaviors/registry/core/atoms/std-confirmation.orb +29 -28
- package/behaviors/registry/core/atoms/std-modal.orb +21 -12
- package/behaviors/registry/core/molecules/std-list.orb +52 -50
- package/dist/behaviors/registry/app/organisms/std-crm.orb +856 -856
- package/dist/behaviors/registry/app/organisms/std-ecommerce.orb +971 -971
- package/dist/behaviors/registry/app/organisms/std-healthcare.orb +1299 -1299
- package/dist/behaviors/registry/app/organisms/std-helpdesk.orb +641 -641
- package/dist/behaviors/registry/app/organisms/std-project-manager.orb +704 -704
- package/dist/behaviors/registry/core/atoms/std-confirmation.orb +29 -28
- package/dist/behaviors/registry/core/atoms/std-modal.orb +21 -12
- package/dist/behaviors/registry/core/molecules/std-list.orb +52 -50
- package/package.json +1 -1
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"Ticket",
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"emit": {
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"success": "TicketLoaded",
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"failure": "TicketLoadFailed"
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"render-ui",
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"main",
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"gap": "md",
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"direction": "vertical",
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"align": "center",
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"children": [
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"type": "spinner"
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"type": "typography",
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"variant": "caption",
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"content": "Loading…"
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"type": "typography",
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"content": "Loading…",
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"color": "muted"
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"render-ui",
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"main",
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{
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"type": "dashboard-layout",
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"navItems": [
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"href": "/tickets",
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"label": "Tickets",
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"icon": "inbox"
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"href": "/responses",
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"icon": "message-circle",
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"label": "Responses"
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"label": "Responses",
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"href": "/responses"
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"label": "Metrics",
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"icon": "layout-list",
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"href": "/metrics"
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],
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"type": "dashboard-layout",
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"appName": "Helpdesk",
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"gap": "md",
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"justify": "between",
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"align": "center",
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"name": "inbox",
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"type": "icon"
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"content": "Tickets",
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"variant": "h2",
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"type": "typography"
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"type": "typography",
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"content": "Tickets"
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"children": [
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"action": "CREATE",
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"type": "button",
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"label": "New Ticket",
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"variant": "primary",
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"icon": "plus"
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"icon": "plus",
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"label": "New Ticket",
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"action": "CREATE",
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"type": "button"
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"gap": "sm",
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"type": "stack",
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"direction": "horizontal"
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"direction": "horizontal"
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"type": "divider"
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"cols": 1.0,
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"type": "simple-grid",
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"children": [
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"value": "@payload.data.length",
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"type": "stat-display",
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"icon": "inbox",
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"label": "Open Tickets"
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"value": "@entity",
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"type": "stat-display"
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"label": "Open Tickets"
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"type": "divider"
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"entity": "@payload.data",
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"type": "data-list",
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"itemActions": [
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"event": "VIEW",
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"label": "View",
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"variant": "ghost"
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"variant": "ghost"
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"label": "Edit",
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"variant": "ghost",
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"label": "Edit",
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"event": "EDIT"
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"variant": "danger",
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"label": "Delete",
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"event": "DELETE"
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"event": "DELETE"
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"columns": [
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"name": "subject",
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"render-ui",
|
|
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1136
|
"modal",
|
|
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1137
|
{
|
|
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|
+
"type": "stack",
|
|
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|
"children": [
|
|
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|
{
|
|
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1141
|
"direction": "horizontal",
|
|
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|
-
"type": "stack",
|
|
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|
-
"gap": "sm",
|
|
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|
"children": [
|
|
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|
{
|
|
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|
"name": "edit",
|
|
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|
"type": "icon"
|
|
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|
},
|
|
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1147
|
{
|
|
1148
|
+
"type": "typography",
|
|
1149
1149
|
"variant": "h3",
|
|
1150
|
-
"content": "Edit Ticket"
|
|
1151
|
-
"type": "typography"
|
|
1150
|
+
"content": "Edit Ticket"
|
|
1152
1151
|
}
|
|
1153
|
-
]
|
|
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|
+
],
|
|
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|
+
"type": "stack",
|
|
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|
+
"gap": "sm"
|
|
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|
},
|
|
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|
{
|
|
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1157
|
"type": "divider"
|
|
1157
1158
|
},
|
|
1158
1159
|
{
|
|
1159
|
-
"cancelEvent": "CLOSE",
|
|
1160
1160
|
"entity": "@payload.row",
|
|
1161
|
-
"mode": "edit",
|
|
1162
1161
|
"submitEvent": "SAVE",
|
|
1162
|
+
"cancelEvent": "CLOSE",
|
|
1163
|
+
"type": "form-section",
|
|
1163
1164
|
"fields": [
|
|
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1165
|
"subject",
|
|
1165
1166
|
"description",
|
|
@@ -1167,12 +1168,11 @@
|
|
|
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1168
|
"status",
|
|
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1169
|
"assignee"
|
|
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1170
|
],
|
|
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|
-
"
|
|
1171
|
+
"mode": "edit"
|
|
1171
1172
|
}
|
|
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1173
|
],
|
|
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|
-
"direction": "vertical",
|
|
1174
1174
|
"gap": "md",
|
|
1175
|
-
"
|
|
1175
|
+
"direction": "vertical"
|
|
1176
1176
|
}
|
|
1177
1177
|
]
|
|
1178
1178
|
]
|
|
@@ -1213,8 +1213,8 @@
|
|
|
1213
1213
|
"@payload.data",
|
|
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1214
|
{
|
|
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|
"emit": {
|
|
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|
-
"
|
|
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|
-
"
|
|
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|
+
"failure": "TicketUpdateFailed",
|
|
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|
+
"success": "TicketUpdated"
|
|
1218
1218
|
}
|
|
1219
1219
|
}
|
|
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1220
|
],
|
|
@@ -1349,8 +1349,8 @@
|
|
|
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1349
|
"Ticket",
|
|
1350
1350
|
{
|
|
1351
1351
|
"emit": {
|
|
1352
|
-
"
|
|
1353
|
-
"
|
|
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|
+
"success": "TicketLoaded",
|
|
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|
+
"failure": "TicketLoadFailed"
|
|
1354
1354
|
}
|
|
1355
1355
|
}
|
|
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1356
|
]
|
|
@@ -1365,75 +1365,77 @@
|
|
|
1365
1365
|
"fetch",
|
|
1366
1366
|
"Ticket",
|
|
1367
1367
|
{
|
|
1368
|
+
"id": "@payload.id",
|
|
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1369
|
"emit": {
|
|
1369
1370
|
"success": "TicketLoaded",
|
|
1370
1371
|
"failure": "TicketLoadFailed"
|
|
1371
|
-
}
|
|
1372
|
-
"id": "@payload.id"
|
|
1372
|
+
}
|
|
1373
1373
|
}
|
|
1374
1374
|
],
|
|
1375
1375
|
[
|
|
1376
1376
|
"render-ui",
|
|
1377
1377
|
"modal",
|
|
1378
1378
|
{
|
|
1379
|
+
"gap": "md",
|
|
1379
1380
|
"direction": "vertical",
|
|
1380
1381
|
"children": [
|
|
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1382
|
{
|
|
1382
|
-
"type": "stack",
|
|
1383
|
-
"direction": "horizontal",
|
|
1384
|
-
"gap": "sm",
|
|
1385
|
-
"align": "center",
|
|
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|
"children": [
|
|
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|
{
|
|
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|
"type": "icon",
|
|
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|
"name": "eye"
|
|
1390
1387
|
},
|
|
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1388
|
{
|
|
1392
|
-
"
|
|
1389
|
+
"type": "typography",
|
|
1393
1390
|
"variant": "h3",
|
|
1394
|
-
"
|
|
1391
|
+
"content": "@entity.subject"
|
|
1395
1392
|
}
|
|
1396
|
-
]
|
|
1393
|
+
],
|
|
1394
|
+
"gap": "sm",
|
|
1395
|
+
"type": "stack",
|
|
1396
|
+
"direction": "horizontal",
|
|
1397
|
+
"align": "center"
|
|
1397
1398
|
},
|
|
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1399
|
{
|
|
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1400
|
"type": "divider"
|
|
1400
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|
},
|
|
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1402
|
{
|
|
1402
|
-
"type": "stack",
|
|
1403
1403
|
"children": [
|
|
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1404
|
{
|
|
1405
|
+
"content": "Subject",
|
|
1405
1406
|
"variant": "caption",
|
|
1406
|
-
"type": "typography"
|
|
1407
|
-
"content": "Subject"
|
|
1407
|
+
"type": "typography"
|
|
1408
1408
|
},
|
|
1409
1409
|
{
|
|
1410
|
-
"type": "typography",
|
|
1411
1410
|
"content": "@entity.subject",
|
|
1411
|
+
"type": "typography",
|
|
1412
1412
|
"variant": "body"
|
|
1413
1413
|
}
|
|
1414
1414
|
],
|
|
1415
1415
|
"direction": "horizontal",
|
|
1416
|
+
"type": "stack",
|
|
1416
1417
|
"gap": "md"
|
|
1417
1418
|
},
|
|
1418
1419
|
{
|
|
1419
|
-
"type": "stack",
|
|
1420
|
-
"gap": "md",
|
|
1421
1420
|
"direction": "horizontal",
|
|
1422
1421
|
"children": [
|
|
1423
1422
|
{
|
|
1424
|
-
"content": "Description",
|
|
1425
1423
|
"variant": "caption",
|
|
1426
|
-
"type": "typography"
|
|
1424
|
+
"type": "typography",
|
|
1425
|
+
"content": "Description"
|
|
1427
1426
|
},
|
|
1428
1427
|
{
|
|
1429
|
-
"type": "typography",
|
|
1430
1428
|
"variant": "body",
|
|
1431
|
-
"content": "@entity.description"
|
|
1429
|
+
"content": "@entity.description",
|
|
1430
|
+
"type": "typography"
|
|
1432
1431
|
}
|
|
1433
|
-
]
|
|
1432
|
+
],
|
|
1433
|
+
"type": "stack",
|
|
1434
|
+
"gap": "md"
|
|
1434
1435
|
},
|
|
1435
1436
|
{
|
|
1436
|
-
"
|
|
1437
|
+
"type": "stack",
|
|
1438
|
+
"direction": "horizontal",
|
|
1437
1439
|
"children": [
|
|
1438
1440
|
{
|
|
1439
1441
|
"type": "typography",
|
|
@@ -1441,75 +1443,73 @@
|
|
|
1441
1443
|
"content": "Priority"
|
|
1442
1444
|
},
|
|
1443
1445
|
{
|
|
1444
|
-
"content": "@entity.priority",
|
|
1445
1446
|
"type": "typography",
|
|
1446
|
-
"variant": "body"
|
|
1447
|
+
"variant": "body",
|
|
1448
|
+
"content": "@entity.priority"
|
|
1447
1449
|
}
|
|
1448
1450
|
],
|
|
1449
|
-
"
|
|
1450
|
-
"direction": "horizontal"
|
|
1451
|
+
"gap": "md"
|
|
1451
1452
|
},
|
|
1452
1453
|
{
|
|
1453
|
-
"gap": "md",
|
|
1454
|
-
"type": "stack",
|
|
1455
1454
|
"children": [
|
|
1456
1455
|
{
|
|
1456
|
+
"type": "typography",
|
|
1457
1457
|
"variant": "caption",
|
|
1458
|
-
"content": "Status"
|
|
1459
|
-
"type": "typography"
|
|
1458
|
+
"content": "Status"
|
|
1460
1459
|
},
|
|
1461
1460
|
{
|
|
1462
1461
|
"type": "typography",
|
|
1463
|
-
"
|
|
1464
|
-
"
|
|
1462
|
+
"variant": "body",
|
|
1463
|
+
"content": "@entity.status"
|
|
1465
1464
|
}
|
|
1466
1465
|
],
|
|
1467
|
-
"direction": "horizontal"
|
|
1468
|
-
},
|
|
1469
|
-
{
|
|
1470
|
-
"type": "stack",
|
|
1471
1466
|
"direction": "horizontal",
|
|
1472
1467
|
"gap": "md",
|
|
1468
|
+
"type": "stack"
|
|
1469
|
+
},
|
|
1470
|
+
{
|
|
1473
1471
|
"children": [
|
|
1474
1472
|
{
|
|
1475
1473
|
"variant": "caption",
|
|
1476
|
-
"
|
|
1477
|
-
"
|
|
1474
|
+
"content": "Assignee",
|
|
1475
|
+
"type": "typography"
|
|
1478
1476
|
},
|
|
1479
1477
|
{
|
|
1480
1478
|
"content": "@entity.assignee",
|
|
1481
1479
|
"type": "typography",
|
|
1482
1480
|
"variant": "body"
|
|
1483
1481
|
}
|
|
1484
|
-
]
|
|
1482
|
+
],
|
|
1483
|
+
"gap": "md",
|
|
1484
|
+
"direction": "horizontal",
|
|
1485
|
+
"type": "stack"
|
|
1485
1486
|
},
|
|
1486
1487
|
{
|
|
1487
1488
|
"type": "divider"
|
|
1488
1489
|
},
|
|
1489
1490
|
{
|
|
1490
|
-
"type": "stack",
|
|
1491
|
-
"direction": "horizontal",
|
|
1492
|
-
"justify": "end",
|
|
1493
1491
|
"children": [
|
|
1494
1492
|
{
|
|
1495
1493
|
"icon": "edit",
|
|
1496
|
-
"action": "EDIT",
|
|
1497
|
-
"type": "button",
|
|
1498
1494
|
"label": "Edit",
|
|
1495
|
+
"type": "button",
|
|
1496
|
+
"action": "EDIT",
|
|
1499
1497
|
"variant": "primary"
|
|
1500
1498
|
},
|
|
1501
1499
|
{
|
|
1502
1500
|
"action": "CLOSE",
|
|
1503
|
-
"label": "Close",
|
|
1504
1501
|
"variant": "ghost",
|
|
1505
|
-
"type": "button"
|
|
1502
|
+
"type": "button",
|
|
1503
|
+
"label": "Close"
|
|
1506
1504
|
}
|
|
1507
1505
|
],
|
|
1508
|
-
"gap": "sm"
|
|
1506
|
+
"gap": "sm",
|
|
1507
|
+
"type": "stack",
|
|
1508
|
+
"direction": "horizontal",
|
|
1509
|
+
"justify": "end"
|
|
1509
1510
|
}
|
|
1510
1511
|
],
|
|
1511
|
-
"type": "stack"
|
|
1512
|
-
"gap": "md"
|
|
1512
|
+
"type": "stack"
|
|
1513
1513
|
}
|
|
1514
1514
|
]
|
|
1515
1515
|
]
|
|
@@ -1729,8 +1729,8 @@
|
|
|
1729
1729
|
"Ticket",
|
|
1730
1730
|
{
|
|
1731
1731
|
"emit": {
|
|
1732
|
-
"
|
|
1733
|
-
"
|
|
1732
|
+
"success": "TicketLoaded",
|
|
1733
|
+
"failure": "TicketLoadFailed"
|
|
1734
1734
|
}
|
|
1735
1735
|
}
|
|
1736
1736
|
]
|
|
@@ -1750,26 +1750,23 @@
|
|
|
1750
1750
|
"fetch",
|
|
1751
1751
|
"Ticket",
|
|
1752
1752
|
{
|
|
1753
|
-
"id": "@payload.id",
|
|
1754
1753
|
"emit": {
|
|
1755
|
-
"
|
|
1756
|
-
"
|
|
1757
|
-
}
|
|
1754
|
+
"success": "TicketLoaded",
|
|
1755
|
+
"failure": "TicketLoadFailed"
|
|
1756
|
+
},
|
|
1757
|
+
"id": "@payload.id"
|
|
1758
1758
|
}
|
|
1759
1759
|
],
|
|
1760
1760
|
[
|
|
1761
1761
|
"render-ui",
|
|
1762
1762
|
"modal",
|
|
1763
1763
|
{
|
|
1764
|
-
"type": "stack",
|
|
1765
|
-
"direction": "vertical",
|
|
1766
1764
|
"children": [
|
|
1767
1765
|
{
|
|
1768
|
-
"type": "stack",
|
|
1769
1766
|
"children": [
|
|
1770
1767
|
{
|
|
1771
|
-
"
|
|
1772
|
-
"
|
|
1768
|
+
"name": "alert-triangle",
|
|
1769
|
+
"type": "icon"
|
|
1773
1770
|
},
|
|
1774
1771
|
{
|
|
1775
1772
|
"variant": "h3",
|
|
@@ -1777,41 +1774,44 @@
|
|
|
1777
1774
|
"type": "typography"
|
|
1778
1775
|
}
|
|
1779
1776
|
],
|
|
1780
|
-
"
|
|
1777
|
+
"type": "stack",
|
|
1781
1778
|
"direction": "horizontal",
|
|
1779
|
+
"gap": "sm",
|
|
1782
1780
|
"align": "center"
|
|
1783
1781
|
},
|
|
1784
1782
|
{
|
|
1785
1783
|
"type": "divider"
|
|
1786
1784
|
},
|
|
1787
1785
|
{
|
|
1786
|
+
"variant": "error",
|
|
1788
1787
|
"message": "This action cannot be undone.",
|
|
1789
|
-
"type": "alert"
|
|
1790
|
-
"variant": "error"
|
|
1788
|
+
"type": "alert"
|
|
1791
1789
|
},
|
|
1792
1790
|
{
|
|
1793
1791
|
"children": [
|
|
1794
1792
|
{
|
|
1793
|
+
"type": "button",
|
|
1795
1794
|
"action": "CANCEL",
|
|
1796
|
-
"label": "Cancel",
|
|
1797
1795
|
"variant": "ghost",
|
|
1798
|
-
"
|
|
1796
|
+
"label": "Cancel"
|
|
1799
1797
|
},
|
|
1800
1798
|
{
|
|
1801
|
-
"action": "CONFIRM_DELETE",
|
|
1802
|
-
"type": "button",
|
|
1803
|
-
"variant": "danger",
|
|
1804
1799
|
"icon": "check",
|
|
1805
|
-
"label": "Delete"
|
|
1800
|
+
"label": "Delete",
|
|
1801
|
+
"variant": "danger",
|
|
1802
|
+
"action": "CONFIRM_DELETE",
|
|
1803
|
+
"type": "button"
|
|
1806
1804
|
}
|
|
1807
1805
|
],
|
|
1808
|
-
"type": "stack",
|
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"justify": "end",
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"type": "stack",
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}
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"gap": "md"
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"gap": "md",
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"direction": "vertical",
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"type": "stack"
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|
}
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@@ -1828,8 +1828,8 @@
|
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|
"@entity.pendingId",
|
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{
|
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"emit": {
|
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|
-
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|
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"
|
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"failure": "TicketDeleteFailed",
|
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"success": "TicketDeleted"
|
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|
}
|
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}
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],
|
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@@ -1912,8 +1912,8 @@
|
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|
"Ticket",
|
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{
|
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|
"emit": {
|
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-
"
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"
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"success": "TicketLoaded",
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"failure": "TicketLoadFailed"
|
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}
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]
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@@ -2098,6 +2098,7 @@
|
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"render-ui",
|
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"main",
|
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{
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"className": "py-12",
|
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|
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"children": [
|
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{
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@@ -2105,15 +2106,14 @@
|
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},
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{
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|
"type": "typography",
|
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|
-
"
|
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"variant": "caption",
|
|
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|
"color": "muted",
|
|
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|
-
"
|
|
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|
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"content": "Loading…"
|
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}
|
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],
|
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|
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}
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]
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|
]
|
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@@ -2130,85 +2130,85 @@
|
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"appName": "Helpdesk",
|
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"children": [
|
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{
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{
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|
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"direction": "horizontal",
|
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"gap": "md",
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"justify": "between",
|
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"children": [
|
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{
|
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"children": [
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{
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"
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|
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"
|
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"type": "icon",
|
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"name": "message-circle"
|
|
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|
},
|
|
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|
{
|
|
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|
+
"content": "Responses",
|
|
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|
"variant": "h2",
|
|
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|
-
"type": "typography"
|
|
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|
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"content": "Responses"
|
|
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|
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"type": "typography"
|
|
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|
}
|
|
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|
],
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"type": "stack",
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|
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|
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|
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"align": "center"
|
|
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|
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"align": "center",
|
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"type": "stack",
|
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|
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"gap": "sm"
|
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|
},
|
|
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|
{
|
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|
"gap": "sm",
|
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|
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|
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"children": [
|
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{
|
|
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|
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"icon": "edit",
|
|
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|
"action": "COMPOSE",
|
|
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|
"label": "Compose",
|
|
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|
+
"type": "button",
|
|
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|
"variant": "primary",
|
|
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|
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"
|
|
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|
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"icon": "edit"
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|
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|
}
|
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|
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]
|
|
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|
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|
|
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|
+
]
|
|
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|
}
|
|
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|
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]
|
|
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|
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|
|
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|
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|
|
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|
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|
|
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|
+
]
|
|
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|
},
|
|
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|
{
|
|
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|
"type": "divider"
|
|
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|
},
|
|
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|
{
|
|
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|
-
"entity": "@payload.data",
|
|
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|
-
"fields": [],
|
|
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|
"gap": "sm",
|
|
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|
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"
|
|
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|
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{
|
|
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|
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"variant": "ghost",
|
|
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|
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"event": "VIEW",
|
|
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|
-
"label": "View"
|
|
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|
-
}
|
|
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|
-
],
|
|
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|
+
"entity": "@payload.data",
|
|
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|
"columns": [
|
|
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|
{
|
|
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|
"name": "author",
|
|
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|
-
"
|
|
2195
|
-
"
|
|
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|
+
"icon": "message-circle",
|
|
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|
+
"variant": "h4"
|
|
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|
},
|
|
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|
{
|
|
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|
"name": "body",
|
|
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|
"variant": "body"
|
|
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|
},
|
|
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2191
|
{
|
|
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|
+
"variant": "caption",
|
|
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|
"name": "createdAt",
|
|
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|
-
"format": "date"
|
|
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|
-
"variant": "caption"
|
|
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|
+
"format": "date"
|
|
2205
2195
|
}
|
|
2206
2196
|
],
|
|
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|
+
"variant": "card",
|
|
2207
2198
|
"type": "data-list",
|
|
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|
-
"
|
|
2199
|
+
"fields": [],
|
|
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|
+
"itemActions": [
|
|
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|
+
{
|
|
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|
+
"variant": "ghost",
|
|
2203
|
+
"event": "VIEW",
|
|
2204
|
+
"label": "View"
|
|
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|
+
}
|
|
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|
+
]
|
|
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|
}
|
|
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2208
|
],
|
|
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|
-
"
|
|
2209
|
+
"className": "max-w-5xl mx-auto w-full",
|
|
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|
+
"gap": "lg",
|
|
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|
+
"direction": "vertical"
|
|
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2212
|
}
|
|
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2213
|
],
|
|
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2214
|
"type": "dashboard-layout",
|
|
@@ -2242,36 +2242,36 @@
|
|
|
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2242
|
"render-ui",
|
|
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|
"main",
|
|
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|
{
|
|
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|
+
"type": "stack",
|
|
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|
"children": [
|
|
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|
{
|
|
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|
"type": "icon",
|
|
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|
-
"
|
|
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|
-
"
|
|
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|
+
"color": "destructive",
|
|
2250
|
+
"name": "alert-triangle"
|
|
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2251
|
},
|
|
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|
{
|
|
2252
|
-
"variant": "h3",
|
|
2253
2253
|
"content": "Failed to load response",
|
|
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|
+
"variant": "h3",
|
|
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2255
|
"type": "typography"
|
|
2255
2256
|
},
|
|
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|
{
|
|
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|
-
"
|
|
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|
-
"type": "typography",
|
|
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|
+
"variant": "body",
|
|
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|
"color": "muted",
|
|
2260
|
-
"
|
|
2260
|
+
"type": "typography",
|
|
2261
|
+
"content": "@payload.error"
|
|
2261
2262
|
},
|
|
2262
2263
|
{
|
|
2263
|
-
"
|
|
2264
|
+
"icon": "rotate-ccw",
|
|
2264
2265
|
"type": "button",
|
|
2266
|
+
"label": "Retry",
|
|
2265
2267
|
"action": "INIT",
|
|
2266
|
-
"variant": "primary"
|
|
2267
|
-
"icon": "rotate-ccw"
|
|
2268
|
+
"variant": "primary"
|
|
2268
2269
|
}
|
|
2269
2270
|
],
|
|
2270
|
-
"
|
|
2271
|
+
"className": "py-12",
|
|
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2272
|
"direction": "vertical",
|
|
2272
|
-
"
|
|
2273
|
-
"gap": "md"
|
|
2274
|
-
"className": "py-12"
|
|
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|
+
"align": "center",
|
|
2274
|
+
"gap": "md"
|
|
2275
2275
|
}
|
|
2276
2276
|
]
|
|
2277
2277
|
]
|
|
@@ -2448,41 +2448,41 @@
|
|
|
2448
2448
|
"render-ui",
|
|
2449
2449
|
"modal",
|
|
2450
2450
|
{
|
|
2451
|
-
"direction": "vertical",
|
|
2452
2451
|
"gap": "md",
|
|
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|
+
"type": "stack",
|
|
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|
+
"direction": "vertical",
|
|
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2454
|
"children": [
|
|
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|
{
|
|
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2456
|
"type": "stack",
|
|
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|
-
"direction": "horizontal",
|
|
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|
-
"gap": "sm",
|
|
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2457
|
"children": [
|
|
2459
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|
{
|
|
2460
2459
|
"name": "edit",
|
|
2461
2460
|
"type": "icon"
|
|
2462
2461
|
},
|
|
2463
2462
|
{
|
|
2464
|
-
"variant": "h3",
|
|
2465
2463
|
"type": "typography",
|
|
2464
|
+
"variant": "h3",
|
|
2466
2465
|
"content": "New Response"
|
|
2467
2466
|
}
|
|
2468
|
-
]
|
|
2467
|
+
],
|
|
2468
|
+
"direction": "horizontal",
|
|
2469
|
+
"gap": "sm"
|
|
2469
2470
|
},
|
|
2470
2471
|
{
|
|
2471
2472
|
"type": "divider"
|
|
2472
2473
|
},
|
|
2473
2474
|
{
|
|
2475
|
+
"submitEvent": "SEND",
|
|
2474
2476
|
"fields": [
|
|
2475
2477
|
"ticketId",
|
|
2476
2478
|
"body",
|
|
2477
2479
|
"author"
|
|
2478
2480
|
],
|
|
2479
|
-
"type": "form-section",
|
|
2480
|
-
"cancelEvent": "CLOSE",
|
|
2481
2481
|
"mode": "create",
|
|
2482
|
-
"
|
|
2482
|
+
"type": "form-section",
|
|
2483
|
+
"cancelEvent": "CLOSE"
|
|
2483
2484
|
}
|
|
2484
|
-
]
|
|
2485
|
-
"type": "stack"
|
|
2485
|
+
]
|
|
2486
2486
|
}
|
|
2487
2487
|
]
|
|
2488
2488
|
]
|
|
@@ -2523,8 +2523,8 @@
|
|
|
2523
2523
|
"@payload.data",
|
|
2524
2524
|
{
|
|
2525
2525
|
"emit": {
|
|
2526
|
-
"
|
|
2527
|
-
"
|
|
2526
|
+
"success": "ResponseSaved",
|
|
2527
|
+
"failure": "ResponseSaveFailed"
|
|
2528
2528
|
}
|
|
2529
2529
|
}
|
|
2530
2530
|
],
|
|
@@ -2647,8 +2647,8 @@
|
|
|
2647
2647
|
"Response",
|
|
2648
2648
|
{
|
|
2649
2649
|
"emit": {
|
|
2650
|
-
"
|
|
2651
|
-
"
|
|
2650
|
+
"success": "ResponseLoaded",
|
|
2651
|
+
"failure": "ResponseLoadFailed"
|
|
2652
2652
|
}
|
|
2653
2653
|
}
|
|
2654
2654
|
]
|
|
@@ -2663,21 +2663,25 @@
|
|
|
2663
2663
|
"fetch",
|
|
2664
2664
|
"Response",
|
|
2665
2665
|
{
|
|
2666
|
+
"id": "@payload.id",
|
|
2666
2667
|
"emit": {
|
|
2667
|
-
"
|
|
2668
|
-
"
|
|
2669
|
-
}
|
|
2670
|
-
"id": "@payload.id"
|
|
2668
|
+
"failure": "ResponseLoadFailed",
|
|
2669
|
+
"success": "ResponseLoaded"
|
|
2670
|
+
}
|
|
2671
2671
|
}
|
|
2672
2672
|
],
|
|
2673
2673
|
[
|
|
2674
2674
|
"render-ui",
|
|
2675
2675
|
"modal",
|
|
2676
2676
|
{
|
|
2677
|
+
"direction": "vertical",
|
|
2678
|
+
"type": "stack",
|
|
2679
|
+
"gap": "md",
|
|
2677
2680
|
"children": [
|
|
2678
2681
|
{
|
|
2679
|
-
"type": "stack",
|
|
2680
2682
|
"direction": "horizontal",
|
|
2683
|
+
"align": "center",
|
|
2684
|
+
"type": "stack",
|
|
2681
2685
|
"gap": "sm",
|
|
2682
2686
|
"children": [
|
|
2683
2687
|
{
|
|
@@ -2685,36 +2689,36 @@
|
|
|
2685
2689
|
"name": "eye"
|
|
2686
2690
|
},
|
|
2687
2691
|
{
|
|
2688
|
-
"content": "@entity.ticketId",
|
|
2689
2692
|
"type": "typography",
|
|
2690
|
-
"variant": "h3"
|
|
2693
|
+
"variant": "h3",
|
|
2694
|
+
"content": "@entity.ticketId"
|
|
2691
2695
|
}
|
|
2692
|
-
]
|
|
2693
|
-
"align": "center"
|
|
2696
|
+
]
|
|
2694
2697
|
},
|
|
2695
2698
|
{
|
|
2696
2699
|
"type": "divider"
|
|
2697
2700
|
},
|
|
2698
2701
|
{
|
|
2699
|
-
"gap": "md",
|
|
2700
2702
|
"type": "stack",
|
|
2703
|
+
"direction": "horizontal",
|
|
2704
|
+
"gap": "md",
|
|
2701
2705
|
"children": [
|
|
2702
2706
|
{
|
|
2707
|
+
"variant": "caption",
|
|
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2708
|
"type": "typography",
|
|
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|
-
"content": "Ticket ID"
|
|
2705
|
-
"variant": "caption"
|
|
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|
+
"content": "Ticket ID"
|
|
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2710
|
},
|
|
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2711
|
{
|
|
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|
"variant": "body",
|
|
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|
-
"
|
|
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|
-
"
|
|
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|
+
"type": "typography",
|
|
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|
+
"content": "@entity.ticketId"
|
|
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2715
|
}
|
|
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|
-
]
|
|
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|
-
"direction": "horizontal"
|
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|
+
]
|
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|
},
|
|
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|
{
|
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|
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"direction": "horizontal",
|
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|
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|
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|
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"direction": "horizontal",
|
|
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|
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"type": "stack",
|
|
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|
"children": [
|
|
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|
{
|
|
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|
"variant": "caption",
|
|
@@ -2723,15 +2727,13 @@
|
|
|
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|
},
|
|
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|
{
|
|
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|
"type": "typography",
|
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|
-
"
|
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|
-
"
|
|
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|
+
"content": "@entity.body",
|
|
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|
+
"variant": "body"
|
|
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|
}
|
|
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|
-
]
|
|
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|
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"type": "stack"
|
|
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|
+
]
|
|
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|
},
|
|
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|
{
|
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|
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"
|
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|
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"type": "stack",
|
|
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|
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"direction": "horizontal",
|
|
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|
"children": [
|
|
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|
{
|
|
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2739
|
"type": "typography",
|
|
@@ -2739,51 +2741,49 @@
|
|
|
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2741
|
"content": "Author"
|
|
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|
},
|
|
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2743
|
{
|
|
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|
-
"
|
|
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|
+
"type": "typography",
|
|
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2745
|
"variant": "body",
|
|
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|
-
"
|
|
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|
+
"content": "@entity.author"
|
|
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|
}
|
|
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2748
|
],
|
|
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|
-
"
|
|
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|
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"gap": "md",
|
|
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|
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"type": "stack"
|
|
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|
},
|
|
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|
{
|
|
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|
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"gap": "md",
|
|
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|
"direction": "horizontal",
|
|
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|
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"type": "stack",
|
|
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2754
|
"children": [
|
|
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2755
|
{
|
|
2755
|
-
"content": "Created At",
|
|
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2756
|
"type": "typography",
|
|
2757
|
-
"variant": "caption"
|
|
2757
|
+
"variant": "caption",
|
|
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|
+
"content": "Created At"
|
|
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2759
|
},
|
|
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2760
|
{
|
|
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|
-
"variant": "body",
|
|
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2761
|
"type": "typography",
|
|
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|
+
"variant": "body",
|
|
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2763
|
"content": "@entity.createdAt"
|
|
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2764
|
}
|
|
2764
|
-
]
|
|
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|
+
],
|
|
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|
+
"type": "stack",
|
|
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|
+
"gap": "md"
|
|
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2768
|
},
|
|
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2769
|
{
|
|
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|
"type": "divider"
|
|
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2771
|
},
|
|
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|
{
|
|
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|
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"type": "stack",
|
|
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|
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"direction": "horizontal",
|
|
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2773
|
"gap": "sm",
|
|
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|
-
"
|
|
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|
+
"type": "stack",
|
|
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2775
|
"children": [
|
|
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2776
|
{
|
|
2776
2777
|
"action": "CLOSE",
|
|
2777
|
-
"
|
|
2778
|
+
"type": "button",
|
|
2778
2779
|
"variant": "ghost",
|
|
2779
|
-
"
|
|
2780
|
+
"label": "Close"
|
|
2780
2781
|
}
|
|
2781
|
-
]
|
|
2782
|
+
],
|
|
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|
+
"direction": "horizontal",
|
|
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|
+
"justify": "end"
|
|
2782
2785
|
}
|
|
2783
|
-
]
|
|
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|
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"gap": "md",
|
|
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|
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"type": "stack",
|
|
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|
-
"direction": "vertical"
|
|
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|
+
]
|
|
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2787
|
}
|
|
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2788
|
]
|
|
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2789
|
]
|
|
@@ -2995,8 +2995,8 @@
|
|
|
2995
2995
|
"SupportMetrics",
|
|
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2996
|
{
|
|
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2997
|
"emit": {
|
|
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|
-
"
|
|
2999
|
-
"
|
|
2998
|
+
"failure": "SupportMetricsLoadFailed",
|
|
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|
+
"success": "SupportMetricsLoaded"
|
|
3000
3000
|
}
|
|
3001
3001
|
}
|
|
3002
3002
|
],
|
|
@@ -3006,35 +3006,33 @@
|
|
|
3006
3006
|
{
|
|
3007
3007
|
"navItems": [
|
|
3008
3008
|
{
|
|
3009
|
+
"icon": "inbox",
|
|
3009
3010
|
"label": "Tickets",
|
|
3010
|
-
"href": "/tickets"
|
|
3011
|
-
"icon": "inbox"
|
|
3011
|
+
"href": "/tickets"
|
|
3012
3012
|
},
|
|
3013
3013
|
{
|
|
3014
|
-
"icon": "message-circle",
|
|
3015
3014
|
"href": "/responses",
|
|
3016
|
-
"label": "Responses"
|
|
3015
|
+
"label": "Responses",
|
|
3016
|
+
"icon": "message-circle"
|
|
3017
3017
|
},
|
|
3018
3018
|
{
|
|
3019
|
+
"icon": "layout-list",
|
|
3019
3020
|
"label": "Metrics",
|
|
3020
|
-
"href": "/metrics"
|
|
3021
|
-
"icon": "layout-list"
|
|
3021
|
+
"href": "/metrics"
|
|
3022
3022
|
}
|
|
3023
3023
|
],
|
|
3024
|
-
"appName": "Helpdesk",
|
|
3025
3024
|
"children": [
|
|
3026
3025
|
{
|
|
3027
|
-
"type": "scaled-diagram",
|
|
3028
3026
|
"children": [
|
|
3029
3027
|
{
|
|
3030
|
-
"gap": "lg",
|
|
3031
3028
|
"type": "stack",
|
|
3029
|
+
"direction": "vertical",
|
|
3032
3030
|
"children": [
|
|
3033
3031
|
{
|
|
3034
3032
|
"items": [
|
|
3035
3033
|
{
|
|
3036
|
-
"
|
|
3037
|
-
"
|
|
3034
|
+
"href": "/",
|
|
3035
|
+
"label": "Home"
|
|
3038
3036
|
},
|
|
3039
3037
|
{
|
|
3040
3038
|
"label": "Support Metrics"
|
|
@@ -3043,14 +3041,10 @@
|
|
|
3043
3041
|
"type": "breadcrumb"
|
|
3044
3042
|
},
|
|
3045
3043
|
{
|
|
3046
|
-
"direction": "horizontal",
|
|
3047
|
-
"gap": "md",
|
|
3048
|
-
"justify": "between",
|
|
3049
3044
|
"children": [
|
|
3050
3045
|
{
|
|
3051
3046
|
"direction": "horizontal",
|
|
3052
3047
|
"type": "stack",
|
|
3053
|
-
"gap": "md",
|
|
3054
3048
|
"children": [
|
|
3055
3049
|
{
|
|
3056
3050
|
"type": "icon",
|
|
@@ -3058,61 +3052,64 @@
|
|
|
3058
3052
|
},
|
|
3059
3053
|
{
|
|
3060
3054
|
"variant": "h2",
|
|
3061
|
-
"
|
|
3062
|
-
"
|
|
3055
|
+
"content": "Support Metrics",
|
|
3056
|
+
"type": "typography"
|
|
3063
3057
|
}
|
|
3064
|
-
]
|
|
3058
|
+
],
|
|
3059
|
+
"gap": "md"
|
|
3065
3060
|
},
|
|
3066
3061
|
{
|
|
3067
|
-
"label": "Refresh",
|
|
3068
|
-
"action": "REFRESH",
|
|
3069
3062
|
"variant": "secondary",
|
|
3070
3063
|
"type": "button",
|
|
3071
|
-
"icon": "refresh-cw"
|
|
3064
|
+
"icon": "refresh-cw",
|
|
3065
|
+
"label": "Refresh",
|
|
3066
|
+
"action": "REFRESH"
|
|
3072
3067
|
}
|
|
3073
3068
|
],
|
|
3074
|
-
"type": "stack"
|
|
3069
|
+
"type": "stack",
|
|
3070
|
+
"gap": "md",
|
|
3071
|
+
"justify": "between",
|
|
3072
|
+
"direction": "horizontal"
|
|
3075
3073
|
},
|
|
3076
3074
|
{
|
|
3077
3075
|
"type": "divider"
|
|
3078
3076
|
},
|
|
3079
3077
|
{
|
|
3080
|
-
"padding": "md",
|
|
3081
3078
|
"type": "box",
|
|
3079
|
+
"padding": "md",
|
|
3082
3080
|
"children": [
|
|
3083
3081
|
{
|
|
3084
3082
|
"type": "simple-grid",
|
|
3085
|
-
"cols": 3.0,
|
|
3086
3083
|
"children": [
|
|
3087
3084
|
{
|
|
3088
|
-
"type": "stat-display",
|
|
3089
3085
|
"label": "OpenTickets",
|
|
3090
|
-
"value": "@entity.openTickets"
|
|
3086
|
+
"value": "@entity.openTickets",
|
|
3087
|
+
"type": "stat-display"
|
|
3091
3088
|
},
|
|
3092
3089
|
{
|
|
3090
|
+
"value": "@entity.resolvedTickets",
|
|
3093
3091
|
"type": "stat-display",
|
|
3094
|
-
"label": "ResolvedTickets"
|
|
3095
|
-
"value": "@entity.resolvedTickets"
|
|
3092
|
+
"label": "ResolvedTickets"
|
|
3096
3093
|
},
|
|
3097
3094
|
{
|
|
3098
3095
|
"type": "card",
|
|
3099
3096
|
"children": [
|
|
3100
3097
|
{
|
|
3101
|
-
"
|
|
3098
|
+
"gap": "sm",
|
|
3102
3099
|
"direction": "vertical",
|
|
3100
|
+
"type": "stack",
|
|
3103
3101
|
"children": [
|
|
3104
3102
|
{
|
|
3105
3103
|
"content": "AvgResponseTime",
|
|
3106
|
-
"
|
|
3107
|
-
"
|
|
3104
|
+
"type": "typography",
|
|
3105
|
+
"variant": "caption"
|
|
3108
3106
|
},
|
|
3109
3107
|
{
|
|
3110
|
-
"content": "@entity.avgResponseTime",
|
|
3111
3108
|
"type": "typography",
|
|
3112
|
-
"variant": "h3"
|
|
3109
|
+
"variant": "h3",
|
|
3110
|
+
"content": "@entity.avgResponseTime"
|
|
3113
3111
|
}
|
|
3114
|
-
]
|
|
3115
|
-
"gap": "sm"
|
|
3112
|
+
]
|
|
3116
3113
|
}
|
|
3117
3114
|
]
|
|
3118
3115
|
},
|
|
@@ -3122,11 +3119,12 @@
|
|
|
3122
3119
|
"value": "@entity.satisfactionScore"
|
|
3123
3120
|
},
|
|
3124
3121
|
{
|
|
3125
|
-
"label": "ActiveAgents",
|
|
3126
3122
|
"type": "stat-display",
|
|
3123
|
+
"label": "ActiveAgents",
|
|
3127
3124
|
"value": "@entity.activeAgents"
|
|
3128
3125
|
}
|
|
3129
|
-
]
|
|
3126
|
+
],
|
|
3127
|
+
"cols": 3.0
|
|
3130
3128
|
}
|
|
3131
3129
|
]
|
|
3132
3130
|
},
|
|
@@ -3134,49 +3132,50 @@
|
|
|
3134
3132
|
"type": "divider"
|
|
3135
3133
|
},
|
|
3136
3134
|
{
|
|
3135
|
+
"gap": "md",
|
|
3137
3136
|
"children": [
|
|
3138
3137
|
{
|
|
3138
|
+
"type": "card",
|
|
3139
3139
|
"children": [
|
|
3140
3140
|
{
|
|
3141
3141
|
"type": "typography",
|
|
3142
3142
|
"variant": "caption",
|
|
3143
3143
|
"content": "Chart View"
|
|
3144
3144
|
}
|
|
3145
|
-
]
|
|
3146
|
-
"type": "card"
|
|
3145
|
+
]
|
|
3147
3146
|
},
|
|
3148
3147
|
{
|
|
3149
|
-
"type": "card",
|
|
3150
3148
|
"children": [
|
|
3151
3149
|
{
|
|
3152
|
-
"
|
|
3150
|
+
"type": "typography",
|
|
3153
3151
|
"variant": "caption",
|
|
3154
|
-
"
|
|
3152
|
+
"content": "Graph View"
|
|
3155
3153
|
}
|
|
3156
|
-
]
|
|
3154
|
+
],
|
|
3155
|
+
"type": "card"
|
|
3157
3156
|
}
|
|
3158
3157
|
],
|
|
3159
3158
|
"cols": 2.0,
|
|
3160
|
-
"type": "grid"
|
|
3161
|
-
"gap": "md"
|
|
3159
|
+
"type": "grid"
|
|
3162
3160
|
},
|
|
3163
3161
|
{
|
|
3162
|
+
"type": "line-chart",
|
|
3164
3163
|
"data": [
|
|
3165
3164
|
{
|
|
3166
|
-
"
|
|
3167
|
-
"
|
|
3165
|
+
"date": "Jan",
|
|
3166
|
+
"value": 12.0
|
|
3168
3167
|
},
|
|
3169
3168
|
{
|
|
3170
|
-
"
|
|
3171
|
-
"
|
|
3169
|
+
"date": "Feb",
|
|
3170
|
+
"value": 19.0
|
|
3172
3171
|
},
|
|
3173
3172
|
{
|
|
3174
3173
|
"date": "Mar",
|
|
3175
3174
|
"value": 15.0
|
|
3176
3175
|
},
|
|
3177
3176
|
{
|
|
3178
|
-
"
|
|
3179
|
-
"
|
|
3177
|
+
"date": "Apr",
|
|
3178
|
+
"value": 25.0
|
|
3180
3179
|
},
|
|
3181
3180
|
{
|
|
3182
3181
|
"value": 22.0,
|
|
@@ -3186,11 +3185,9 @@
|
|
|
3186
3185
|
"date": "Jun",
|
|
3187
3186
|
"value": 30.0
|
|
3188
3187
|
}
|
|
3189
|
-
]
|
|
3190
|
-
"type": "line-chart"
|
|
3188
|
+
]
|
|
3191
3189
|
},
|
|
3192
3190
|
{
|
|
3193
|
-
"type": "chart-legend",
|
|
3194
3191
|
"items": [
|
|
3195
3192
|
{
|
|
3196
3193
|
"color": "primary",
|
|
@@ -3200,43 +3197,46 @@
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"label": "Previous",
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"color": "muted"
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"id": "a",
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"label": "Start"
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"label": "Process",
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"id": "b"
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"id": "c",
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"label": "End"
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"type": "graph-view",
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"width": 400.0,
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"height": 200.0,
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"edges": [
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"source": "a",
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"target": "b"
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"source": "b",
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"target": "c"
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"height": 200.0,
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"gap": "lg"
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"type": "scaled-diagram"
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"appName": "Helpdesk",
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"type": "dashboard-layout"
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@@ -3252,8 +3252,8 @@
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"SupportMetrics",
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{
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"emit": {
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"success": "SupportMetricsLoaded",
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"failure": "SupportMetricsLoadFailed"
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@@ -3261,6 +3261,7 @@
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"render-ui",
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"main",
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{
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"type": "dashboard-layout",
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"appName": "Helpdesk",
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"navItems": [
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@@ -3269,27 +3270,27 @@
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"href": "/tickets"
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},
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{
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"label": "Responses",
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"icon": "message-circle",
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"href": "/responses"
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"label": "Responses"
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"href": "/responses"
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"icon": "layout-list",
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"label": "Metrics",
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"href": "/metrics"
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}
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"type": "dashboard-layout",
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"children": [
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{
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"type": "scaled-diagram",
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"children": [
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{
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"direction": "vertical",
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"type": "stack",
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"gap": "lg",
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"direction": "vertical",
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"children": [
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"type": "breadcrumb",
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"items": [
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"href": "/",
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@@ -3298,39 +3299,38 @@
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{
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"label": "Support Metrics"
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}
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"type": "breadcrumb"
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"justify": "between",
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"direction": "horizontal",
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"children": [
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"type": "stack",
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"gap": "md",
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"children": [
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"type": "icon",
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"name": "activity"
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"type": "typography",
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"content": "Support Metrics",
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"variant": "h2"
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"gap": "md"
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"direction": "horizontal"
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{
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"label": "Refresh",
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"icon": "refresh-cw",
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"type": "button",
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"variant": "secondary",
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"action": "REFRESH"
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"action": "REFRESH",
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"icon": "refresh-cw",
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"label": "Refresh"
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"type": "stack",
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"gap": "md"
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"type": "divider"
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{
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"children": [
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"type": "simple-grid",
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"cols": 3.0,
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"children": [
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{
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"value": "@entity.openTickets",
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"type": "stat-display",
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"label": "OpenTickets"
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"value": "@entity.openTickets"
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"label": "OpenTickets"
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},
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{
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"label": "ResolvedTickets",
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"value": "@entity.resolvedTickets",
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"type": "stat-display"
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"type": "stat-display",
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"label": "ResolvedTickets"
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},
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{
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"type": "card",
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"children": [
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"gap": "sm",
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"direction": "vertical",
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"type": "stack",
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"children": [
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"content": "AvgResponseTime",
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"type": "typography",
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"content": "AvgResponseTime",
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"variant": "caption"
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{
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"content": "@entity.avgResponseTime",
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"type": "typography",
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"variant": "h3"
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"direction": "vertical",
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"gap": "sm"
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{
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"label": "SatisfactionScore",
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"value": "@entity.satisfactionScore",
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"type": "stat-display"
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{
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"value": "@entity.activeAgents",
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"label": "ActiveAgents",
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"value": "@entity.activeAgents",
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"type": "stat-display"
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"type": "box",
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"cols": 2.0,
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"type": "grid",
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"children": [
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"type": "typography",
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"variant": "caption",
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"content": "Chart View"
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"type": "card"
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"type": "card",
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"children": [
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"variant": "caption",
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"content": "Graph View",
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"type": "typography"
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"gap": "md"
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{
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"type": "line-chart",
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"data": [
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{
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"date": "Jan",
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"value": 12.0
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{
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"date": "Feb",
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"value": 19.0
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{
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"value": 15.0,
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"date": "Mar"
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"date": "Apr",
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"value": 25.0
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"date": "May",
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]
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"items": [
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{
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"color": "primary",
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"label": "Current"
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{
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"label": "Previous",
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"color": "muted"
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}
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"type": "chart-legend"
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{
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"height": 200.0,
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"nodes": [
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{
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"label": "Start",
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"id": "a"
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{
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"id": "b",
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"label": "Process"
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"id": "c",
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"label": "End"
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}
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],
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"width": 400.0,
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"type": "graph-view",
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"edges": [
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{
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"source": "b",
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"target": "c"
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}
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"width": 400.0
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}
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"render-ui",
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"main",
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|
{
|
|
3521
|
-
"
|
|
3521
|
+
"navItems": [
|
|
3522
|
+
{
|
|
3523
|
+
"href": "/tickets",
|
|
3524
|
+
"icon": "inbox",
|
|
3525
|
+
"label": "Tickets"
|
|
3526
|
+
},
|
|
3527
|
+
{
|
|
3528
|
+
"icon": "message-circle",
|
|
3529
|
+
"label": "Responses",
|
|
3530
|
+
"href": "/responses"
|
|
3531
|
+
},
|
|
3532
|
+
{
|
|
3533
|
+
"label": "Metrics",
|
|
3534
|
+
"href": "/metrics",
|
|
3535
|
+
"icon": "layout-list"
|
|
3536
|
+
}
|
|
3537
|
+
],
|
|
3522
3538
|
"children": [
|
|
3523
3539
|
{
|
|
3540
|
+
"type": "scaled-diagram",
|
|
3524
3541
|
"children": [
|
|
3525
3542
|
{
|
|
3526
3543
|
"direction": "vertical",
|
|
3544
|
+
"type": "stack",
|
|
3545
|
+
"gap": "lg",
|
|
3527
3546
|
"children": [
|
|
3528
3547
|
{
|
|
3529
3548
|
"items": [
|
|
3530
3549
|
{
|
|
3531
|
-
"
|
|
3532
|
-
"
|
|
3550
|
+
"href": "/",
|
|
3551
|
+
"label": "Home"
|
|
3533
3552
|
},
|
|
3534
3553
|
{
|
|
3535
3554
|
"label": "Support Metrics"
|
|
@@ -3538,12 +3557,16 @@
|
|
|
3538
3557
|
"type": "breadcrumb"
|
|
3539
3558
|
},
|
|
3540
3559
|
{
|
|
3560
|
+
"type": "stack",
|
|
3561
|
+
"gap": "md",
|
|
3541
3562
|
"children": [
|
|
3542
3563
|
{
|
|
3564
|
+
"direction": "horizontal",
|
|
3565
|
+
"gap": "md",
|
|
3543
3566
|
"children": [
|
|
3544
3567
|
{
|
|
3545
|
-
"
|
|
3546
|
-
"
|
|
3568
|
+
"name": "activity",
|
|
3569
|
+
"type": "icon"
|
|
3547
3570
|
},
|
|
3548
3571
|
{
|
|
3549
3572
|
"variant": "h2",
|
|
@@ -3551,30 +3574,27 @@
|
|
|
3551
3574
|
"type": "typography"
|
|
3552
3575
|
}
|
|
3553
3576
|
],
|
|
3554
|
-
"
|
|
3555
|
-
"type": "stack",
|
|
3556
|
-
"direction": "horizontal"
|
|
3577
|
+
"type": "stack"
|
|
3557
3578
|
},
|
|
3558
3579
|
{
|
|
3559
3580
|
"icon": "refresh-cw",
|
|
3581
|
+
"variant": "secondary",
|
|
3560
3582
|
"label": "Refresh",
|
|
3561
3583
|
"action": "REFRESH",
|
|
3562
|
-
"variant": "secondary",
|
|
3563
3584
|
"type": "button"
|
|
3564
3585
|
}
|
|
3565
3586
|
],
|
|
3566
|
-
"justify": "between",
|
|
3567
3587
|
"direction": "horizontal",
|
|
3568
|
-
"
|
|
3569
|
-
"type": "stack"
|
|
3588
|
+
"justify": "between"
|
|
3570
3589
|
},
|
|
3571
3590
|
{
|
|
3572
3591
|
"type": "divider"
|
|
3573
3592
|
},
|
|
3574
3593
|
{
|
|
3575
|
-
"
|
|
3594
|
+
"padding": "md",
|
|
3576
3595
|
"children": [
|
|
3577
3596
|
{
|
|
3597
|
+
"type": "simple-grid",
|
|
3578
3598
|
"cols": 3.0,
|
|
3579
3599
|
"children": [
|
|
3580
3600
|
{
|
|
@@ -3583,92 +3603,90 @@
|
|
|
3583
3603
|
"label": "OpenTickets"
|
|
3584
3604
|
},
|
|
3585
3605
|
{
|
|
3586
|
-
"
|
|
3606
|
+
"type": "stat-display",
|
|
3587
3607
|
"label": "ResolvedTickets",
|
|
3588
|
-
"
|
|
3608
|
+
"value": "@entity.resolvedTickets"
|
|
3589
3609
|
},
|
|
3590
3610
|
{
|
|
3591
|
-
"type": "card",
|
|
3592
3611
|
"children": [
|
|
3593
3612
|
{
|
|
3594
3613
|
"type": "stack",
|
|
3595
3614
|
"gap": "sm",
|
|
3615
|
+
"direction": "vertical",
|
|
3596
3616
|
"children": [
|
|
3597
3617
|
{
|
|
3598
|
-
"content": "AvgResponseTime",
|
|
3599
3618
|
"variant": "caption",
|
|
3619
|
+
"content": "AvgResponseTime",
|
|
3600
3620
|
"type": "typography"
|
|
3601
3621
|
},
|
|
3602
3622
|
{
|
|
3603
3623
|
"type": "typography",
|
|
3604
|
-
"
|
|
3605
|
-
"
|
|
3624
|
+
"content": "@entity.avgResponseTime",
|
|
3625
|
+
"variant": "h3"
|
|
3606
3626
|
}
|
|
3607
|
-
]
|
|
3608
|
-
"direction": "vertical"
|
|
3627
|
+
]
|
|
3609
3628
|
}
|
|
3610
|
-
]
|
|
3629
|
+
],
|
|
3630
|
+
"type": "card"
|
|
3611
3631
|
},
|
|
3612
3632
|
{
|
|
3633
|
+
"type": "stat-display",
|
|
3613
3634
|
"value": "@entity.satisfactionScore",
|
|
3614
|
-
"label": "SatisfactionScore"
|
|
3615
|
-
"type": "stat-display"
|
|
3635
|
+
"label": "SatisfactionScore"
|
|
3616
3636
|
},
|
|
3617
3637
|
{
|
|
3618
|
-
"
|
|
3638
|
+
"label": "ActiveAgents",
|
|
3619
3639
|
"type": "stat-display",
|
|
3620
|
-
"
|
|
3640
|
+
"value": "@entity.activeAgents"
|
|
3621
3641
|
}
|
|
3622
|
-
]
|
|
3623
|
-
"type": "simple-grid"
|
|
3642
|
+
]
|
|
3624
3643
|
}
|
|
3625
3644
|
],
|
|
3626
|
-
"
|
|
3645
|
+
"type": "box"
|
|
3627
3646
|
},
|
|
3628
3647
|
{
|
|
3629
3648
|
"type": "divider"
|
|
3630
3649
|
},
|
|
3631
3650
|
{
|
|
3632
|
-
"type": "grid",
|
|
3633
|
-
"gap": "md",
|
|
3634
3651
|
"cols": 2.0,
|
|
3635
3652
|
"children": [
|
|
3636
3653
|
{
|
|
3637
|
-
"type": "card",
|
|
3638
3654
|
"children": [
|
|
3639
3655
|
{
|
|
3656
|
+
"type": "typography",
|
|
3640
3657
|
"variant": "caption",
|
|
3641
|
-
"content": "Chart View"
|
|
3642
|
-
"type": "typography"
|
|
3658
|
+
"content": "Chart View"
|
|
3643
3659
|
}
|
|
3644
|
-
]
|
|
3660
|
+
],
|
|
3661
|
+
"type": "card"
|
|
3645
3662
|
},
|
|
3646
3663
|
{
|
|
3647
3664
|
"type": "card",
|
|
3648
3665
|
"children": [
|
|
3649
3666
|
{
|
|
3650
|
-
"content": "Graph View",
|
|
3651
3667
|
"type": "typography",
|
|
3652
|
-
"variant": "caption"
|
|
3668
|
+
"variant": "caption",
|
|
3669
|
+
"content": "Graph View"
|
|
3653
3670
|
}
|
|
3654
3671
|
]
|
|
3655
3672
|
}
|
|
3656
|
-
]
|
|
3673
|
+
],
|
|
3674
|
+
"gap": "md",
|
|
3675
|
+
"type": "grid"
|
|
3657
3676
|
},
|
|
3658
3677
|
{
|
|
3659
|
-
"type": "line-chart",
|
|
3660
3678
|
"data": [
|
|
3661
3679
|
{
|
|
3662
|
-
"
|
|
3663
|
-
"
|
|
3680
|
+
"value": 12.0,
|
|
3681
|
+
"date": "Jan"
|
|
3664
3682
|
},
|
|
3665
3683
|
{
|
|
3666
3684
|
"value": 19.0,
|
|
3667
3685
|
"date": "Feb"
|
|
3668
3686
|
},
|
|
3669
3687
|
{
|
|
3670
|
-
"
|
|
3671
|
-
"
|
|
3688
|
+
"value": 15.0,
|
|
3689
|
+
"date": "Mar"
|
|
3672
3690
|
},
|
|
3673
3691
|
{
|
|
3674
3692
|
"value": 25.0,
|
|
@@ -3679,79 +3697,61 @@
|
|
|
3679
3697
|
"value": 22.0
|
|
3680
3698
|
},
|
|
3681
3699
|
{
|
|
3682
|
-
"
|
|
3683
|
-
"
|
|
3700
|
+
"value": 30.0,
|
|
3701
|
+
"date": "Jun"
|
|
3684
3702
|
}
|
|
3685
|
-
]
|
|
3703
|
+
],
|
|
3704
|
+
"type": "line-chart"
|
|
3686
3705
|
},
|
|
3687
3706
|
{
|
|
3688
|
-
"type": "chart-legend",
|
|
3689
3707
|
"items": [
|
|
3690
3708
|
{
|
|
3691
|
-
"
|
|
3692
|
-
"
|
|
3709
|
+
"label": "Current",
|
|
3710
|
+
"color": "primary"
|
|
3693
3711
|
},
|
|
3694
3712
|
{
|
|
3695
|
-
"
|
|
3696
|
-
"
|
|
3713
|
+
"color": "muted",
|
|
3714
|
+
"label": "Previous"
|
|
3697
3715
|
}
|
|
3698
|
-
]
|
|
3716
|
+
],
|
|
3717
|
+
"type": "chart-legend"
|
|
3699
3718
|
},
|
|
3700
3719
|
{
|
|
3701
3720
|
"type": "graph-view",
|
|
3702
|
-
"width": 400.0,
|
|
3703
|
-
"height": 200.0,
|
|
3704
3721
|
"nodes": [
|
|
3705
3722
|
{
|
|
3706
|
-
"
|
|
3707
|
-
"
|
|
3723
|
+
"id": "a",
|
|
3724
|
+
"label": "Start"
|
|
3708
3725
|
},
|
|
3709
3726
|
{
|
|
3710
|
-
"
|
|
3711
|
-
"
|
|
3727
|
+
"id": "b",
|
|
3728
|
+
"label": "Process"
|
|
3712
3729
|
},
|
|
3713
3730
|
{
|
|
3714
|
-
"
|
|
3715
|
-
"
|
|
3731
|
+
"label": "End",
|
|
3732
|
+
"id": "c"
|
|
3716
3733
|
}
|
|
3717
3734
|
],
|
|
3735
|
+
"width": 400.0,
|
|
3718
3736
|
"edges": [
|
|
3719
3737
|
{
|
|
3720
3738
|
"source": "a",
|
|
3721
3739
|
"target": "b"
|
|
3722
3740
|
},
|
|
3723
3741
|
{
|
|
3724
|
-
"source": "b",
|
|
3725
|
-
"target": "c"
|
|
3726
|
-
}
|
|
3727
|
-
]
|
|
3728
|
-
|
|
3729
|
-
|
|
3730
|
-
|
|
3731
|
-
|
|
3732
|
-
|
|
3733
|
-
],
|
|
3734
|
-
"type": "scaled-diagram"
|
|
3735
|
-
}
|
|
3736
|
-
],
|
|
3737
|
-
"navItems": [
|
|
3738
|
-
{
|
|
3739
|
-
"href": "/tickets",
|
|
3740
|
-
"icon": "inbox",
|
|
3741
|
-
"label": "Tickets"
|
|
3742
|
-
},
|
|
3743
|
-
{
|
|
3744
|
-
"icon": "message-circle",
|
|
3745
|
-
"label": "Responses",
|
|
3746
|
-
"href": "/responses"
|
|
3747
|
-
},
|
|
3748
|
-
{
|
|
3749
|
-
"label": "Metrics",
|
|
3750
|
-
"icon": "layout-list",
|
|
3751
|
-
"href": "/metrics"
|
|
3742
|
+
"source": "b",
|
|
3743
|
+
"target": "c"
|
|
3744
|
+
}
|
|
3745
|
+
],
|
|
3746
|
+
"height": 200.0
|
|
3747
|
+
}
|
|
3748
|
+
]
|
|
3749
|
+
}
|
|
3750
|
+
]
|
|
3752
3751
|
}
|
|
3753
3752
|
],
|
|
3754
|
-
"appName": "Helpdesk"
|
|
3753
|
+
"appName": "Helpdesk",
|
|
3754
|
+
"type": "dashboard-layout"
|
|
3755
3755
|
}
|
|
3756
3756
|
]
|
|
3757
3757
|
]
|
|
@@ -3775,13 +3775,15 @@
|
|
|
3775
3775
|
"render-ui",
|
|
3776
3776
|
"main",
|
|
3777
3777
|
{
|
|
3778
|
+
"appName": "Helpdesk",
|
|
3778
3779
|
"children": [
|
|
3779
3780
|
{
|
|
3780
3781
|
"type": "scaled-diagram",
|
|
3781
3782
|
"children": [
|
|
3782
3783
|
{
|
|
3783
|
-
"
|
|
3784
|
+
"direction": "vertical",
|
|
3784
3785
|
"gap": "lg",
|
|
3786
|
+
"type": "stack",
|
|
3785
3787
|
"children": [
|
|
3786
3788
|
{
|
|
3787
3789
|
"type": "breadcrumb",
|
|
@@ -3796,76 +3798,75 @@
|
|
|
3796
3798
|
]
|
|
3797
3799
|
},
|
|
3798
3800
|
{
|
|
3799
|
-
"direction": "horizontal",
|
|
3800
3801
|
"gap": "md",
|
|
3801
3802
|
"justify": "between",
|
|
3802
|
-
"type": "stack",
|
|
3803
3803
|
"children": [
|
|
3804
3804
|
{
|
|
3805
3805
|
"gap": "md",
|
|
3806
3806
|
"children": [
|
|
3807
3807
|
{
|
|
3808
|
-
"
|
|
3809
|
-
"
|
|
3808
|
+
"type": "icon",
|
|
3809
|
+
"name": "activity"
|
|
3810
3810
|
},
|
|
3811
3811
|
{
|
|
3812
|
-
"content": "Support Metrics",
|
|
3813
3812
|
"variant": "h2",
|
|
3814
|
-
"type": "typography"
|
|
3813
|
+
"type": "typography",
|
|
3814
|
+
"content": "Support Metrics"
|
|
3815
3815
|
}
|
|
3816
3816
|
],
|
|
3817
3817
|
"direction": "horizontal",
|
|
3818
3818
|
"type": "stack"
|
|
3819
3819
|
},
|
|
3820
3820
|
{
|
|
3821
|
-
"variant": "secondary",
|
|
3822
|
-
"action": "REFRESH",
|
|
3823
|
-
"label": "Refresh",
|
|
3824
3821
|
"type": "button",
|
|
3822
|
+
"label": "Refresh",
|
|
3823
|
+
"action": "REFRESH",
|
|
3824
|
+
"variant": "secondary",
|
|
3825
3825
|
"icon": "refresh-cw"
|
|
3826
3826
|
}
|
|
3827
|
-
]
|
|
3827
|
+
],
|
|
3828
|
+
"direction": "horizontal",
|
|
3829
|
+
"type": "stack"
|
|
3828
3830
|
},
|
|
3829
3831
|
{
|
|
3830
3832
|
"type": "divider"
|
|
3831
3833
|
},
|
|
3832
3834
|
{
|
|
3833
|
-
"type": "box",
|
|
3834
3835
|
"padding": "md",
|
|
3836
|
+
"type": "box",
|
|
3835
3837
|
"children": [
|
|
3836
3838
|
{
|
|
3837
3839
|
"type": "simple-grid",
|
|
3838
|
-
"cols": 3.0,
|
|
3839
3840
|
"children": [
|
|
3840
3841
|
{
|
|
3841
3842
|
"value": "@entity.openTickets",
|
|
3842
|
-
"
|
|
3843
|
-
"
|
|
3843
|
+
"label": "OpenTickets",
|
|
3844
|
+
"type": "stat-display"
|
|
3844
3845
|
},
|
|
3845
3846
|
{
|
|
3846
|
-
"value": "@entity.resolvedTickets",
|
|
3847
3847
|
"type": "stat-display",
|
|
3848
|
+
"value": "@entity.resolvedTickets",
|
|
3848
3849
|
"label": "ResolvedTickets"
|
|
3849
3850
|
},
|
|
3850
3851
|
{
|
|
3851
3852
|
"type": "card",
|
|
3852
3853
|
"children": [
|
|
3853
3854
|
{
|
|
3854
|
-
"type": "stack",
|
|
3855
3855
|
"children": [
|
|
3856
3856
|
{
|
|
3857
|
-
"variant": "caption",
|
|
3858
3857
|
"type": "typography",
|
|
3858
|
+
"variant": "caption",
|
|
3859
3859
|
"content": "AvgResponseTime"
|
|
3860
3860
|
},
|
|
3861
3861
|
{
|
|
3862
|
+
"content": "@entity.avgResponseTime",
|
|
3862
3863
|
"type": "typography",
|
|
3863
|
-
"variant": "h3"
|
|
3864
|
-
"content": "@entity.avgResponseTime"
|
|
3864
|
+
"variant": "h3"
|
|
3865
3865
|
}
|
|
3866
3866
|
],
|
|
3867
|
-
"
|
|
3868
|
-
"
|
|
3867
|
+
"direction": "vertical",
|
|
3868
|
+
"type": "stack",
|
|
3869
|
+
"gap": "sm"
|
|
3869
3870
|
}
|
|
3870
3871
|
]
|
|
3871
3872
|
},
|
|
@@ -3875,11 +3876,12 @@
|
|
|
3875
3876
|
"value": "@entity.satisfactionScore"
|
|
3876
3877
|
},
|
|
3877
3878
|
{
|
|
3879
|
+
"value": "@entity.activeAgents",
|
|
3878
3880
|
"type": "stat-display",
|
|
3879
|
-
"label": "ActiveAgents"
|
|
3880
|
-
"value": "@entity.activeAgents"
|
|
3881
|
+
"label": "ActiveAgents"
|
|
3881
3882
|
}
|
|
3882
|
-
]
|
|
3883
|
+
],
|
|
3884
|
+
"cols": 3.0
|
|
3883
3885
|
}
|
|
3884
3886
|
]
|
|
3885
3887
|
},
|
|
@@ -3893,120 +3895,118 @@
|
|
|
3893
3895
|
"type": "card",
|
|
3894
3896
|
"children": [
|
|
3895
3897
|
{
|
|
3898
|
+
"type": "typography",
|
|
3896
3899
|
"variant": "caption",
|
|
3897
|
-
"content": "Chart View"
|
|
3898
|
-
"type": "typography"
|
|
3900
|
+
"content": "Chart View"
|
|
3899
3901
|
}
|
|
3900
3902
|
]
|
|
3901
3903
|
},
|
|
3902
3904
|
{
|
|
3905
|
+
"type": "card",
|
|
3903
3906
|
"children": [
|
|
3904
3907
|
{
|
|
3905
|
-
"
|
|
3908
|
+
"content": "Graph View",
|
|
3906
3909
|
"type": "typography",
|
|
3907
|
-
"
|
|
3910
|
+
"variant": "caption"
|
|
3908
3911
|
}
|
|
3909
|
-
]
|
|
3910
|
-
"type": "card"
|
|
3912
|
+
]
|
|
3911
3913
|
}
|
|
3912
3914
|
],
|
|
3913
3915
|
"type": "grid",
|
|
3914
3916
|
"cols": 2.0
|
|
3915
3917
|
},
|
|
3916
3918
|
{
|
|
3917
|
-
"type": "line-chart",
|
|
3918
3919
|
"data": [
|
|
3919
3920
|
{
|
|
3920
|
-
"
|
|
3921
|
-
"
|
|
3921
|
+
"value": 12.0,
|
|
3922
|
+
"date": "Jan"
|
|
3922
3923
|
},
|
|
3923
3924
|
{
|
|
3924
|
-
"
|
|
3925
|
-
"
|
|
3925
|
+
"value": 19.0,
|
|
3926
|
+
"date": "Feb"
|
|
3926
3927
|
},
|
|
3927
3928
|
{
|
|
3928
|
-
"
|
|
3929
|
-
"
|
|
3929
|
+
"date": "Mar",
|
|
3930
|
+
"value": 15.0
|
|
3930
3931
|
},
|
|
3931
3932
|
{
|
|
3932
3933
|
"date": "Apr",
|
|
3933
3934
|
"value": 25.0
|
|
3934
3935
|
},
|
|
3935
3936
|
{
|
|
3936
|
-
"
|
|
3937
|
-
"
|
|
3937
|
+
"date": "May",
|
|
3938
|
+
"value": 22.0
|
|
3938
3939
|
},
|
|
3939
3940
|
{
|
|
3940
3941
|
"date": "Jun",
|
|
3941
3942
|
"value": 30.0
|
|
3942
3943
|
}
|
|
3943
|
-
]
|
|
3944
|
+
],
|
|
3945
|
+
"type": "line-chart"
|
|
3944
3946
|
},
|
|
3945
3947
|
{
|
|
3946
|
-
"type": "chart-legend",
|
|
3947
3948
|
"items": [
|
|
3948
3949
|
{
|
|
3949
3950
|
"color": "primary",
|
|
3950
3951
|
"label": "Current"
|
|
3951
3952
|
},
|
|
3952
3953
|
{
|
|
3953
|
-
"
|
|
3954
|
-
"
|
|
3954
|
+
"color": "muted",
|
|
3955
|
+
"label": "Previous"
|
|
3955
3956
|
}
|
|
3956
|
-
]
|
|
3957
|
+
],
|
|
3958
|
+
"type": "chart-legend"
|
|
3957
3959
|
},
|
|
3958
3960
|
{
|
|
3961
|
+
"width": 400.0,
|
|
3962
|
+
"type": "graph-view",
|
|
3959
3963
|
"nodes": [
|
|
3960
3964
|
{
|
|
3961
|
-
"
|
|
3962
|
-
"
|
|
3965
|
+
"id": "a",
|
|
3966
|
+
"label": "Start"
|
|
3963
3967
|
},
|
|
3964
3968
|
{
|
|
3965
|
-
"
|
|
3966
|
-
"
|
|
3969
|
+
"id": "b",
|
|
3970
|
+
"label": "Process"
|
|
3967
3971
|
},
|
|
3968
3972
|
{
|
|
3969
3973
|
"id": "c",
|
|
3970
3974
|
"label": "End"
|
|
3971
3975
|
}
|
|
3972
3976
|
],
|
|
3973
|
-
"width": 400.0,
|
|
3974
|
-
"type": "graph-view",
|
|
3975
3977
|
"edges": [
|
|
3976
3978
|
{
|
|
3977
|
-
"
|
|
3978
|
-
"
|
|
3979
|
+
"source": "a",
|
|
3980
|
+
"target": "b"
|
|
3979
3981
|
},
|
|
3980
3982
|
{
|
|
3981
|
-
"
|
|
3982
|
-
"
|
|
3983
|
+
"target": "c",
|
|
3984
|
+
"source": "b"
|
|
3983
3985
|
}
|
|
3984
3986
|
],
|
|
3985
3987
|
"height": 200.0
|
|
3986
3988
|
}
|
|
3987
|
-
]
|
|
3988
|
-
"direction": "vertical"
|
|
3989
|
+
]
|
|
3989
3990
|
}
|
|
3990
3991
|
]
|
|
3991
3992
|
}
|
|
3992
3993
|
],
|
|
3993
3994
|
"type": "dashboard-layout",
|
|
3994
|
-
"appName": "Helpdesk",
|
|
3995
3995
|
"navItems": [
|
|
3996
3996
|
{
|
|
3997
3997
|
"label": "Tickets",
|
|
3998
|
-
"
|
|
3999
|
-
"
|
|
3998
|
+
"icon": "inbox",
|
|
3999
|
+
"href": "/tickets"
|
|
4000
4000
|
},
|
|
4001
4001
|
{
|
|
4002
|
+
"label": "Responses",
|
|
4002
4003
|
"icon": "message-circle",
|
|
4003
|
-
"href": "/responses"
|
|
4004
|
-
"label": "Responses"
|
|
4004
|
+
"href": "/responses"
|
|
4005
4005
|
},
|
|
4006
4006
|
{
|
|
4007
|
-
"
|
|
4007
|
+
"icon": "layout-list",
|
|
4008
4008
|
"label": "Metrics",
|
|
4009
|
-
"
|
|
4009
|
+
"href": "/metrics"
|
|
4010
4010
|
}
|
|
4011
4011
|
]
|
|
4012
4012
|
}
|
|
@@ -4032,31 +4032,30 @@
|
|
|
4032
4032
|
"render-ui",
|
|
4033
4033
|
"main",
|
|
4034
4034
|
{
|
|
4035
|
-
"appName": "Helpdesk",
|
|
4036
4035
|
"navItems": [
|
|
4037
4036
|
{
|
|
4037
|
+
"icon": "inbox",
|
|
4038
4038
|
"label": "Tickets",
|
|
4039
|
-
"href": "/tickets"
|
|
4040
|
-
"icon": "inbox"
|
|
4039
|
+
"href": "/tickets"
|
|
4041
4040
|
},
|
|
4042
4041
|
{
|
|
4043
|
-
"
|
|
4042
|
+
"label": "Responses",
|
|
4044
4043
|
"icon": "message-circle",
|
|
4045
|
-
"
|
|
4044
|
+
"href": "/responses"
|
|
4046
4045
|
},
|
|
4047
4046
|
{
|
|
4048
|
-
"href": "/metrics",
|
|
4049
4047
|
"label": "Metrics",
|
|
4048
|
+
"href": "/metrics",
|
|
4050
4049
|
"icon": "layout-list"
|
|
4051
4050
|
}
|
|
4052
4051
|
],
|
|
4053
4052
|
"type": "dashboard-layout",
|
|
4054
4053
|
"children": [
|
|
4055
4054
|
{
|
|
4056
|
-
"type": "scaled-diagram",
|
|
4057
4055
|
"children": [
|
|
4058
4056
|
{
|
|
4059
4057
|
"gap": "lg",
|
|
4058
|
+
"type": "stack",
|
|
4060
4059
|
"direction": "vertical",
|
|
4061
4060
|
"children": [
|
|
4062
4061
|
{
|
|
@@ -4072,41 +4071,40 @@
|
|
|
4072
4071
|
]
|
|
4073
4072
|
},
|
|
4074
4073
|
{
|
|
4075
|
-
"
|
|
4074
|
+
"justify": "between",
|
|
4076
4075
|
"children": [
|
|
4077
4076
|
{
|
|
4078
4077
|
"gap": "md",
|
|
4079
|
-
"type": "stack",
|
|
4080
4078
|
"direction": "horizontal",
|
|
4079
|
+
"type": "stack",
|
|
4081
4080
|
"children": [
|
|
4082
4081
|
{
|
|
4083
|
-
"
|
|
4084
|
-
"
|
|
4082
|
+
"type": "icon",
|
|
4083
|
+
"name": "activity"
|
|
4085
4084
|
},
|
|
4086
4085
|
{
|
|
4087
4086
|
"type": "typography",
|
|
4088
|
-
"
|
|
4089
|
-
"
|
|
4087
|
+
"content": "Support Metrics",
|
|
4088
|
+
"variant": "h2"
|
|
4090
4089
|
}
|
|
4091
4090
|
]
|
|
4092
4091
|
},
|
|
4093
4092
|
{
|
|
4094
4093
|
"label": "Refresh",
|
|
4095
|
-
"variant": "secondary",
|
|
4096
|
-
"type": "button",
|
|
4097
4094
|
"action": "REFRESH",
|
|
4098
|
-
"
|
|
4095
|
+
"variant": "secondary",
|
|
4096
|
+
"icon": "refresh-cw",
|
|
4097
|
+
"type": "button"
|
|
4099
4098
|
}
|
|
4100
4099
|
],
|
|
4100
|
+
"direction": "horizontal",
|
|
4101
4101
|
"type": "stack",
|
|
4102
|
-
"
|
|
4103
|
-
"direction": "horizontal"
|
|
4102
|
+
"gap": "md"
|
|
4104
4103
|
},
|
|
4105
4104
|
{
|
|
4106
4105
|
"type": "divider"
|
|
4107
4106
|
},
|
|
4108
4107
|
{
|
|
4109
|
-
"type": "box",
|
|
4110
4108
|
"padding": "md",
|
|
4111
4109
|
"children": [
|
|
4112
4110
|
{
|
|
@@ -4114,36 +4112,36 @@
|
|
|
4114
4112
|
"cols": 3.0,
|
|
4115
4113
|
"children": [
|
|
4116
4114
|
{
|
|
4115
|
+
"value": "@entity.openTickets",
|
|
4117
4116
|
"type": "stat-display",
|
|
4118
|
-
"label": "OpenTickets"
|
|
4119
|
-
"value": "@entity.openTickets"
|
|
4117
|
+
"label": "OpenTickets"
|
|
4120
4118
|
},
|
|
4121
4119
|
{
|
|
4120
|
+
"label": "ResolvedTickets",
|
|
4122
4121
|
"value": "@entity.resolvedTickets",
|
|
4123
|
-
"type": "stat-display"
|
|
4124
|
-
"label": "ResolvedTickets"
|
|
4122
|
+
"type": "stat-display"
|
|
4125
4123
|
},
|
|
4126
4124
|
{
|
|
4127
|
-
"type": "card",
|
|
4128
4125
|
"children": [
|
|
4129
4126
|
{
|
|
4130
|
-
"gap": "sm",
|
|
4131
|
-
"direction": "vertical",
|
|
4132
|
-
"type": "stack",
|
|
4133
4127
|
"children": [
|
|
4134
4128
|
{
|
|
4135
|
-
"
|
|
4129
|
+
"variant": "caption",
|
|
4136
4130
|
"content": "AvgResponseTime",
|
|
4137
|
-
"
|
|
4131
|
+
"type": "typography"
|
|
4138
4132
|
},
|
|
4139
4133
|
{
|
|
4140
4134
|
"variant": "h3",
|
|
4141
|
-
"
|
|
4142
|
-
"
|
|
4135
|
+
"type": "typography",
|
|
4136
|
+
"content": "@entity.avgResponseTime"
|
|
4143
4137
|
}
|
|
4144
|
-
]
|
|
4138
|
+
],
|
|
4139
|
+
"type": "stack",
|
|
4140
|
+
"direction": "vertical",
|
|
4141
|
+
"gap": "sm"
|
|
4145
4142
|
}
|
|
4146
|
-
]
|
|
4143
|
+
],
|
|
4144
|
+
"type": "card"
|
|
4147
4145
|
},
|
|
4148
4146
|
{
|
|
4149
4147
|
"type": "stat-display",
|
|
@@ -4152,56 +4150,58 @@
|
|
|
4152
4150
|
},
|
|
4153
4151
|
{
|
|
4154
4152
|
"label": "ActiveAgents",
|
|
4155
|
-
"
|
|
4156
|
-
"
|
|
4153
|
+
"value": "@entity.activeAgents",
|
|
4154
|
+
"type": "stat-display"
|
|
4157
4155
|
}
|
|
4158
4156
|
]
|
|
4159
4157
|
}
|
|
4160
|
-
]
|
|
4158
|
+
],
|
|
4159
|
+
"type": "box"
|
|
4161
4160
|
},
|
|
4162
4161
|
{
|
|
4163
4162
|
"type": "divider"
|
|
4164
4163
|
},
|
|
4165
4164
|
{
|
|
4165
|
+
"type": "grid",
|
|
4166
|
+
"cols": 2.0,
|
|
4166
4167
|
"children": [
|
|
4167
4168
|
{
|
|
4168
4169
|
"children": [
|
|
4169
4170
|
{
|
|
4170
4171
|
"variant": "caption",
|
|
4171
|
-
"
|
|
4172
|
-
"
|
|
4172
|
+
"content": "Chart View",
|
|
4173
|
+
"type": "typography"
|
|
4173
4174
|
}
|
|
4174
4175
|
],
|
|
4175
4176
|
"type": "card"
|
|
4176
4177
|
},
|
|
4177
4178
|
{
|
|
4179
|
+
"type": "card",
|
|
4178
4180
|
"children": [
|
|
4179
4181
|
{
|
|
4180
4182
|
"type": "typography",
|
|
4181
|
-
"
|
|
4182
|
-
"
|
|
4183
|
+
"content": "Graph View",
|
|
4184
|
+
"variant": "caption"
|
|
4183
4185
|
}
|
|
4184
|
-
]
|
|
4185
|
-
"type": "card"
|
|
4186
|
+
]
|
|
4186
4187
|
}
|
|
4187
4188
|
],
|
|
4188
|
-
"gap": "md"
|
|
4189
|
-
"type": "grid",
|
|
4190
|
-
"cols": 2.0
|
|
4189
|
+
"gap": "md"
|
|
4191
4190
|
},
|
|
4192
4191
|
{
|
|
4192
|
+
"type": "line-chart",
|
|
4193
4193
|
"data": [
|
|
4194
4194
|
{
|
|
4195
|
-
"
|
|
4196
|
-
"
|
|
4195
|
+
"value": 12.0,
|
|
4196
|
+
"date": "Jan"
|
|
4197
4197
|
},
|
|
4198
4198
|
{
|
|
4199
4199
|
"date": "Feb",
|
|
4200
4200
|
"value": 19.0
|
|
4201
4201
|
},
|
|
4202
4202
|
{
|
|
4203
|
-
"
|
|
4204
|
-
"
|
|
4203
|
+
"value": 15.0,
|
|
4204
|
+
"date": "Mar"
|
|
4205
4205
|
},
|
|
4206
4206
|
{
|
|
4207
4207
|
"value": 25.0,
|
|
@@ -4215,35 +4215,34 @@
|
|
|
4215
4215
|
"date": "Jun",
|
|
4216
4216
|
"value": 30.0
|
|
4217
4217
|
}
|
|
4218
|
-
]
|
|
4219
|
-
"type": "line-chart"
|
|
4218
|
+
]
|
|
4220
4219
|
},
|
|
4221
4220
|
{
|
|
4221
|
+
"type": "chart-legend",
|
|
4222
4222
|
"items": [
|
|
4223
4223
|
{
|
|
4224
|
-
"
|
|
4225
|
-
"
|
|
4224
|
+
"label": "Current",
|
|
4225
|
+
"color": "primary"
|
|
4226
4226
|
},
|
|
4227
4227
|
{
|
|
4228
4228
|
"label": "Previous",
|
|
4229
4229
|
"color": "muted"
|
|
4230
4230
|
}
|
|
4231
|
-
]
|
|
4232
|
-
"type": "chart-legend"
|
|
4231
|
+
]
|
|
4233
4232
|
},
|
|
4234
4233
|
{
|
|
4234
|
+
"height": 200.0,
|
|
4235
|
+
"width": 400.0,
|
|
4235
4236
|
"edges": [
|
|
4236
4237
|
{
|
|
4237
4238
|
"source": "a",
|
|
4238
4239
|
"target": "b"
|
|
4239
4240
|
},
|
|
4240
4241
|
{
|
|
4241
|
-
"
|
|
4242
|
-
"
|
|
4242
|
+
"source": "b",
|
|
4243
|
+
"target": "c"
|
|
4243
4244
|
}
|
|
4244
4245
|
],
|
|
4245
|
-
"height": 200.0,
|
|
4246
|
-
"width": 400.0,
|
|
4247
4246
|
"nodes": [
|
|
4248
4247
|
{
|
|
4249
4248
|
"id": "a",
|
|
@@ -4260,12 +4259,13 @@
|
|
|
4260
4259
|
],
|
|
4261
4260
|
"type": "graph-view"
|
|
4262
4261
|
}
|
|
4263
|
-
]
|
|
4264
|
-
"type": "stack"
|
|
4262
|
+
]
|
|
4265
4263
|
}
|
|
4266
|
-
]
|
|
4264
|
+
],
|
|
4265
|
+
"type": "scaled-diagram"
|
|
4267
4266
|
}
|
|
4268
|
-
]
|
|
4267
|
+
],
|
|
4268
|
+
"appName": "Helpdesk"
|
|
4269
4269
|
}
|
|
4270
4270
|
]
|
|
4271
4271
|
]
|