@alicloud/dyvmsapi20170525 4.4.0 → 4.5.0

package/src/models/ClinkStatIbResponseBody.ts

@@ -0,0 +1,564 @@
+// This file is auto-generated, don't edit it
+import * as $dara from '@darabonba/typescript';
+
+
+export class ClinkStatIbResponseBodyDataStatIb extends $dara.Model {
+  /**
+   * @remarks
+   * 接听电话座席数
+   * 
+   * @example
+   * 96
+   */
+  answeredAgentCount?: number;
+  /**
+   * @remarks
+   * 人均接听量
+   * 
+   * @example
+   * 6
+   */
+  avgAnsweredAgentCount?: number;
+  /**
+   * @remarks
+   * 日期（统计方式2为同步日期；统计方式3为分时信息，例 0-1时）
+   * 
+   * @example
+   * 20240203
+   */
+  date?: string;
+  /**
+   * @remarks
+   * 热线号码
+   * 
+   * @example
+   * Hotline
+   */
+  hotline?: string;
+  /**
+   * @remarks
+   * 热线别名
+   * 
+   * @example
+   * HotlineName
+   */
+  hotlineName?: string;
+  /**
+   * @remarks
+   * 呼叫座席来电总数
+   * 
+   * @example
+   * 5
+   */
+  ibAgentCount?: number;
+  /**
+   * @remarks
+   * 人工接听数
+   * 
+   * @example
+   * 56
+   */
+  ibAnsweredCount?: number;
+  /**
+   * @remarks
+   * 人工接听排队总时长
+   * 
+   * @example
+   * 90
+   */
+  ibAnsweredQueueDuration?: number;
+  /**
+   * @remarks
+   * 呼入人工接听率
+   * 
+   * @example
+   * 0.28
+   */
+  ibAnsweredRate?: number;
+  /**
+   * @remarks
+   * 人工接听平均排队时长
+   * 
+   * @example
+   * 93
+   */
+  ibAvgAnsweredQueueDuration?: number;
+  /**
+   * @remarks
+   * 呼入平均通话时长
+   * 
+   * @example
+   * 19
+   */
+  ibAvgBridgeDuration?: number;
+  /**
+   * @remarks
+   * 呼入平均时长
+   * 
+   * @example
+   * 98
+   */
+  ibAvgDuration?: number;
+  /**
+   * @remarks
+   * 进入队列平均排队时长
+   * 
+   * @example
+   * 40
+   */
+  ibAvgQueueDuration?: number;
+  /**
+   * @remarks
+   * 机器人应答数
+   * 
+   * @example
+   * 36
+   */
+  ibBotAnsweredCount?: number;
+  /**
+   * @remarks
+   * 机器人未应答数
+   * 
+   * @example
+   * 79
+   */
+  ibBotUnansweredCount?: number;
+  /**
+   * @remarks
+   * 呼入通话总时长（客户侧）
+   * 
+   * @example
+   * 28
+   */
+  ibBridgeDuration?: number;
+  /**
+   * @remarks
+   * 直转座席数
+   * 
+   * @example
+   * 61
+   */
+  ibDirectAgentCount?: number;
+  /**
+   * @remarks
+   * 直转队列数
+   * 
+   * @example
+   * 18
+   */
+  ibDirectQueueCount?: number;
+  /**
+   * @remarks
+   * 直转电话/IP话机数
+   * 
+   * @example
+   * 81
+   */
+  ibDirectTelCount?: number;
+  /**
+   * @remarks
+   * 进入IVR人工接听数
+   * 
+   * @example
+   * 17
+   */
+  ibIvrAnsweredCount?: number;
+  /**
+   * @remarks
+   * 进入IVR数
+   * 
+   * @example
+   * 45
+   */
+  ibIvrCount?: number;
+  /**
+   * @remarks
+   * 进入IVR未转队列数
+   * 
+   * @example
+   * 73
+   */
+  ibIvrNoQueueCount?: number;
+  /**
+   * @remarks
+   * 进入IVR转队列数
+   * 
+   * @example
+   * 94
+   */
+  ibIvrQueueCount?: number;
+  /**
+   * @remarks
+   * 进入IVR客户速挂
+   * 
+   * @example
+   * 18
+   */
+  ibIvrQuickUnlinkCount?: number;
+  /**
+   * @remarks
+   * 进入IVR系统应答数
+   * 
+   * @example
+   * 12
+   */
+  ibIvrSystemAnsweredCount?: number;
+  /**
+   * @remarks
+   * 进入IVR人工未接听数
+   * 
+   * @example
+   * 70
+   */
+  ibIvrUnAnsweredCount?: number;
+  /**
+   * @remarks
+   * 未进入IVR数
+   * 
+   * @example
+   * 12
+   */
+  ibNoIvrCount?: number;
+  /**
+   * @remarks
+   * 进入队列来电通数
+   * 
+   * @example
+   * 91
+   */
+  ibQueueCount?: number;
+  /**
+   * @remarks
+   * 进入队列排队总时长
+   * 
+   * @example
+   * 79
+   */
+  ibQueueDuration?: number;
+  /**
+   * @remarks
+   * 黑名单来电数
+   * 
+   * @example
+   * 90
+   */
+  ibRestrictCount?: number;
+  /**
+   * @remarks
+   * X秒接听数
+   * 
+   * @example
+   * 1
+   */
+  ibRingingRangeCount?: number;
+  /**
+   * @remarks
+   * X秒接听率
+   * 
+   * @example
+   * 0.43
+   */
+  ibRingingRangeRate?: number;
+  /**
+   * @remarks
+   * 系统应答数
+   * 
+   * @example
+   * 25
+   */
+  ibSystemAnsweredCount?: number;
+  /**
+   * @remarks
+   * 系统未应答数
+   * 
+   * @example
+   * 2
+   */
+  ibSystemUnAnsweredCount?: number;
+  /**
+   * @remarks
+   * 来电总通数
+   * 
+   * @example
+   * 40
+   */
+  ibTotalCount?: number;
+  /**
+   * @remarks
+   * 人工未接听数
+   * 
+   * @example
+   * 70
+   */
+  ibUnansweredCount?: number;
+  /**
+   * @remarks
+   * VIP呼入数
+   * 
+   * @example
+   * 77
+   */
+  ibVipCount?: number;
+  /**
+   * @remarks
+   * 网上400呼入数
+   * 
+   * @example
+   * 53
+   */
+  ibWebCount?: number;
+  /**
+   * @remarks
+   * 呼入总时长
+   * 
+   * @example
+   * 69
+   */
+  ibtotalDuration?: number;
+  /**
+   * @remarks
+   * 进入IVR直转电话/IP话机人工接听数
+   * 
+   * @example
+   * 95
+   */
+  ivrDirectTelAnsweredCount?: number;
+  /**
+   * @remarks
+   * 进入IVR直转电话/IP话机数
+   * 
+   * @example
+   * 88
+   */
+  ivrDirectTelCount?: number;
+  /**
+   * @remarks
+   * 进入IVR直转电话/IP话机系统应答数
+   * 
+   * @example
+   * 10
+   */
+  ivrDirectTelSysAnsweredCount?: number;
+  /**
+   * @remarks
+   * 进入IVR直转电话/IP话机人工未接听数
+   * 
+   * @example
+   * 75
+   */
+  ivrDirectTelUnansweredCount?: number;
+  /**
+   * @remarks
+   * 客户速挂数
+   * 
+   * @example
+   * 67
+   */
+  quickUnlinkCount?: number;
+  /**
+   * @remarks
+   * 热线重复来电数
+   * 
+   * @example
+   * 14
+   */
+  repeatHotlineCount?: number;
+  static names(): { [key: string]: string } {
+    return {
+      answeredAgentCount: 'AnsweredAgentCount',
+      avgAnsweredAgentCount: 'AvgAnsweredAgentCount',
+      date: 'Date',
+      hotline: 'Hotline',
+      hotlineName: 'HotlineName',
+      ibAgentCount: 'IbAgentCount',
+      ibAnsweredCount: 'IbAnsweredCount',
+      ibAnsweredQueueDuration: 'IbAnsweredQueueDuration',
+      ibAnsweredRate: 'IbAnsweredRate',
+      ibAvgAnsweredQueueDuration: 'IbAvgAnsweredQueueDuration',
+      ibAvgBridgeDuration: 'IbAvgBridgeDuration',
+      ibAvgDuration: 'IbAvgDuration',
+      ibAvgQueueDuration: 'IbAvgQueueDuration',
+      ibBotAnsweredCount: 'IbBotAnsweredCount',
+      ibBotUnansweredCount: 'IbBotUnansweredCount',
+      ibBridgeDuration: 'IbBridgeDuration',
+      ibDirectAgentCount: 'IbDirectAgentCount',
+      ibDirectQueueCount: 'IbDirectQueueCount',
+      ibDirectTelCount: 'IbDirectTelCount',
+      ibIvrAnsweredCount: 'IbIvrAnsweredCount',
+      ibIvrCount: 'IbIvrCount',
+      ibIvrNoQueueCount: 'IbIvrNoQueueCount',
+      ibIvrQueueCount: 'IbIvrQueueCount',
+      ibIvrQuickUnlinkCount: 'IbIvrQuickUnlinkCount',
+      ibIvrSystemAnsweredCount: 'IbIvrSystemAnsweredCount',
+      ibIvrUnAnsweredCount: 'IbIvrUnAnsweredCount',
+      ibNoIvrCount: 'IbNoIvrCount',
+      ibQueueCount: 'IbQueueCount',
+      ibQueueDuration: 'IbQueueDuration',
+      ibRestrictCount: 'IbRestrictCount',
+      ibRingingRangeCount: 'IbRingingRangeCount',
+      ibRingingRangeRate: 'IbRingingRangeRate',
+      ibSystemAnsweredCount: 'IbSystemAnsweredCount',
+      ibSystemUnAnsweredCount: 'IbSystemUnAnsweredCount',
+      ibTotalCount: 'IbTotalCount',
+      ibUnansweredCount: 'IbUnansweredCount',
+      ibVipCount: 'IbVipCount',
+      ibWebCount: 'IbWebCount',
+      ibtotalDuration: 'IbtotalDuration',
+      ivrDirectTelAnsweredCount: 'IvrDirectTelAnsweredCount',
+      ivrDirectTelCount: 'IvrDirectTelCount',
+      ivrDirectTelSysAnsweredCount: 'IvrDirectTelSysAnsweredCount',
+      ivrDirectTelUnansweredCount: 'IvrDirectTelUnansweredCount',
+      quickUnlinkCount: 'QuickUnlinkCount',
+      repeatHotlineCount: 'RepeatHotlineCount',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      answeredAgentCount: 'number',
+      avgAnsweredAgentCount: 'number',
+      date: 'string',
+      hotline: 'string',
+      hotlineName: 'string',
+      ibAgentCount: 'number',
+      ibAnsweredCount: 'number',
+      ibAnsweredQueueDuration: 'number',
+      ibAnsweredRate: 'number',
+      ibAvgAnsweredQueueDuration: 'number',
+      ibAvgBridgeDuration: 'number',
+      ibAvgDuration: 'number',
+      ibAvgQueueDuration: 'number',
+      ibBotAnsweredCount: 'number',
+      ibBotUnansweredCount: 'number',
+      ibBridgeDuration: 'number',
+      ibDirectAgentCount: 'number',
+      ibDirectQueueCount: 'number',
+      ibDirectTelCount: 'number',
+      ibIvrAnsweredCount: 'number',
+      ibIvrCount: 'number',
+      ibIvrNoQueueCount: 'number',
+      ibIvrQueueCount: 'number',
+      ibIvrQuickUnlinkCount: 'number',
+      ibIvrSystemAnsweredCount: 'number',
+      ibIvrUnAnsweredCount: 'number',
+      ibNoIvrCount: 'number',
+      ibQueueCount: 'number',
+      ibQueueDuration: 'number',
+      ibRestrictCount: 'number',
+      ibRingingRangeCount: 'number',
+      ibRingingRangeRate: 'number',
+      ibSystemAnsweredCount: 'number',
+      ibSystemUnAnsweredCount: 'number',
+      ibTotalCount: 'number',
+      ibUnansweredCount: 'number',
+      ibVipCount: 'number',
+      ibWebCount: 'number',
+      ibtotalDuration: 'number',
+      ivrDirectTelAnsweredCount: 'number',
+      ivrDirectTelCount: 'number',
+      ivrDirectTelSysAnsweredCount: 'number',
+      ivrDirectTelUnansweredCount: 'number',
+      quickUnlinkCount: 'number',
+      repeatHotlineCount: 'number',
+    };
+  }
+
+  validate() {
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class ClinkStatIbResponseBodyData extends $dara.Model {
+  /**
+   * @remarks
+   * 请求 id
+   * 
+   * @example
+   * xxx
+   */
+  clinkRequestId?: string;
+  /**
+   * @remarks
+   * 报表数据（注：时长字段单位均为秒）
+   */
+  statIb?: ClinkStatIbResponseBodyDataStatIb[];
+  static names(): { [key: string]: string } {
+    return {
+      clinkRequestId: 'ClinkRequestId',
+      statIb: 'StatIb',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      clinkRequestId: 'string',
+      statIb: { 'type': 'array', 'itemType': ClinkStatIbResponseBodyDataStatIb },
+    };
+  }
+
+  validate() {
+    if(Array.isArray(this.statIb)) {
+      $dara.Model.validateArray(this.statIb);
+    }
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+
+export class ClinkStatIbResponseBody extends $dara.Model {
+  accessDeniedDetail?: string;
+  /**
+   * @example
+   * OK
+   */
+  code?: string;
+  data?: ClinkStatIbResponseBodyData;
+  /**
+   * @example
+   * OK
+   */
+  message?: string;
+  /**
+   * @example
+   * A90E4451-FED7-49D2-87C8-00700A8C4D0D
+   */
+  requestId?: string;
+  static names(): { [key: string]: string } {
+    return {
+      accessDeniedDetail: 'AccessDeniedDetail',
+      code: 'Code',
+      data: 'Data',
+      message: 'Message',
+      requestId: 'RequestId',
+    };
+  }
+
+  static types(): { [key: string]: any } {
+    return {
+      accessDeniedDetail: 'string',
+      code: 'string',
+      data: ClinkStatIbResponseBodyData,
+      message: 'string',
+      requestId: 'string',
+    };
+  }
+
+  validate() {
+    if(this.data && typeof (this.data as any).validate === 'function') {
+      (this.data as any).validate();
+    }
+    super.validate();
+  }
+
+  constructor(map?: { [key: string]: any }) {
+    super(map);
+  }
+}
+