@alicloud/ccc20200701 2.38.2 → 2.38.3

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (1530) hide show
  1. package/dist/client.d.ts +588 -382
  2. package/dist/client.js +588 -382
  3. package/dist/client.js.map +1 -1
  4. package/dist/models/AbortCampaignRequest.d.ts +4 -0
  5. package/dist/models/AbortCampaignRequest.js.map +1 -1
  6. package/dist/models/AbortCampaignResponseBody.d.ts +16 -0
  7. package/dist/models/AbortCampaignResponseBody.js.map +1 -1
  8. package/dist/models/AcceptChatRequest.d.ts +4 -0
  9. package/dist/models/AcceptChatRequest.js.map +1 -1
  10. package/dist/models/AcceptChatResponseBody.d.ts +16 -0
  11. package/dist/models/AcceptChatResponseBody.js.map +1 -1
  12. package/dist/models/AddBlacklistCallTaggingRequest.d.ts +7 -0
  13. package/dist/models/AddBlacklistCallTaggingRequest.js.map +1 -1
  14. package/dist/models/AddBlacklistCallTaggingResponseBody.d.ts +14 -1
  15. package/dist/models/AddBlacklistCallTaggingResponseBody.js.map +1 -1
  16. package/dist/models/AddCasesRequest.d.ts +35 -0
  17. package/dist/models/AddCasesRequest.js.map +1 -1
  18. package/dist/models/AddCasesResponseBody.d.ts +16 -0
  19. package/dist/models/AddCasesResponseBody.js.map +1 -1
  20. package/dist/models/AddCasesShrinkRequest.d.ts +8 -0
  21. package/dist/models/AddCasesShrinkRequest.js.map +1 -1
  22. package/dist/models/AddFeedbackRequest.d.ts +28 -0
  23. package/dist/models/AddFeedbackRequest.js.map +1 -1
  24. package/dist/models/AddFeedbackResponseBody.d.ts +16 -0
  25. package/dist/models/AddFeedbackResponseBody.js.map +1 -1
  26. package/dist/models/AddNumbersToSkillGroupRequest.d.ts +14 -0
  27. package/dist/models/AddNumbersToSkillGroupRequest.js.map +1 -1
  28. package/dist/models/AddNumbersToSkillGroupResponseBody.d.ts +16 -0
  29. package/dist/models/AddNumbersToSkillGroupResponseBody.js.map +1 -1
  30. package/dist/models/AddPersonalNumbersToUserRequest.d.ts +6 -0
  31. package/dist/models/AddPersonalNumbersToUserRequest.js.map +1 -1
  32. package/dist/models/AddPersonalNumbersToUserResponseBody.d.ts +20 -0
  33. package/dist/models/AddPersonalNumbersToUserResponseBody.js.map +1 -1
  34. package/dist/models/AddPhoneNumberToSkillGroupsRequest.d.ts +6 -0
  35. package/dist/models/AddPhoneNumberToSkillGroupsRequest.js.map +1 -1
  36. package/dist/models/AddPhoneNumberToSkillGroupsResponseBody.d.ts +16 -0
  37. package/dist/models/AddPhoneNumberToSkillGroupsResponseBody.js.map +1 -1
  38. package/dist/models/AddPhoneNumbersRequest.d.ts +13 -0
  39. package/dist/models/AddPhoneNumbersRequest.js.map +1 -1
  40. package/dist/models/AddPhoneNumbersResponseBody.d.ts +20 -0
  41. package/dist/models/AddPhoneNumbersResponseBody.js.map +1 -1
  42. package/dist/models/AddSchemaPropertyRequest.d.ts +66 -0
  43. package/dist/models/AddSchemaPropertyRequest.js.map +1 -1
  44. package/dist/models/AddSchemaPropertyResponseBody.d.ts +20 -0
  45. package/dist/models/AddSchemaPropertyResponseBody.js.map +1 -1
  46. package/dist/models/AddSchemaPropertyShrinkRequest.d.ts +9 -0
  47. package/dist/models/AddSchemaPropertyShrinkRequest.js.map +1 -1
  48. package/dist/models/AddSkillGroupsToUserRequest.d.ts +6 -0
  49. package/dist/models/AddSkillGroupsToUserRequest.js.map +1 -1
  50. package/dist/models/AddSkillGroupsToUserResponseBody.d.ts +16 -0
  51. package/dist/models/AddSkillGroupsToUserResponseBody.js.map +1 -1
  52. package/dist/models/AddTicketTaskRequest.d.ts +20 -0
  53. package/dist/models/AddTicketTaskRequest.js.map +1 -1
  54. package/dist/models/AddTicketTaskResponseBody.d.ts +27 -0
  55. package/dist/models/AddTicketTaskResponseBody.js.map +1 -1
  56. package/dist/models/AddUsersToSkillGroupRequest.d.ts +6 -0
  57. package/dist/models/AddUsersToSkillGroupRequest.js.map +1 -1
  58. package/dist/models/AddUsersToSkillGroupResponseBody.d.ts +16 -0
  59. package/dist/models/AddUsersToSkillGroupResponseBody.js.map +1 -1
  60. package/dist/models/AnalyzeConversationRequest.d.ts +36 -0
  61. package/dist/models/AnalyzeConversationRequest.js.map +1 -1
  62. package/dist/models/AnalyzeConversationResponseBody.d.ts +26 -0
  63. package/dist/models/AnalyzeConversationResponseBody.js.map +1 -1
  64. package/dist/models/AnswerCallRequest.d.ts +10 -0
  65. package/dist/models/AnswerCallRequest.js.map +1 -1
  66. package/dist/models/AnswerCallResponseBody.d.ts +138 -0
  67. package/dist/models/AnswerCallResponseBody.js.map +1 -1
  68. package/dist/models/AppendCasesRequest.d.ts +33 -0
  69. package/dist/models/AppendCasesRequest.js.map +1 -1
  70. package/dist/models/AppendCasesResponseBody.d.ts +16 -0
  71. package/dist/models/AppendCasesResponseBody.js.map +1 -1
  72. package/dist/models/AppendCasesShrinkRequest.d.ts +8 -0
  73. package/dist/models/AppendCasesShrinkRequest.js.map +1 -1
  74. package/dist/models/AssignUsersRequest.d.ts +11 -0
  75. package/dist/models/AssignUsersRequest.js.map +1 -1
  76. package/dist/models/AssignUsersResponseBody.d.ts +22 -0
  77. package/dist/models/AssignUsersResponseBody.js.map +1 -1
  78. package/dist/models/BargeInCallRequest.d.ts +15 -0
  79. package/dist/models/BargeInCallRequest.js.map +1 -1
  80. package/dist/models/BargeInCallResponseBody.d.ts +127 -0
  81. package/dist/models/BargeInCallResponseBody.js.map +1 -1
  82. package/dist/models/BlindTransferRequest.d.ts +92 -0
  83. package/dist/models/BlindTransferRequest.js.map +1 -1
  84. package/dist/models/BlindTransferResponseBody.d.ts +124 -0
  85. package/dist/models/BlindTransferResponseBody.js.map +1 -1
  86. package/dist/models/CancelAttendedTransferRequest.d.ts +10 -0
  87. package/dist/models/CancelAttendedTransferRequest.js.map +1 -1
  88. package/dist/models/CancelAttendedTransferResponseBody.d.ts +127 -0
  89. package/dist/models/CancelAttendedTransferResponseBody.js.map +1 -1
  90. package/dist/models/ChangeVisibilityRequest.d.ts +8 -0
  91. package/dist/models/ChangeVisibilityRequest.js.map +1 -1
  92. package/dist/models/ChangeVisibilityResponseBody.d.ts +55 -0
  93. package/dist/models/ChangeVisibilityResponseBody.js.map +1 -1
  94. package/dist/models/ChangeWorkModeRequest.d.ts +16 -0
  95. package/dist/models/ChangeWorkModeRequest.js.map +1 -1
  96. package/dist/models/ChangeWorkModeResponseBody.d.ts +59 -0
  97. package/dist/models/ChangeWorkModeResponseBody.js.map +1 -1
  98. package/dist/models/ClaimCallRequest.d.ts +16 -0
  99. package/dist/models/ClaimCallRequest.js.map +1 -1
  100. package/dist/models/ClaimCallResponseBody.d.ts +116 -0
  101. package/dist/models/ClaimCallResponseBody.js.map +1 -1
  102. package/dist/models/ClaimChatRequest.d.ts +6 -0
  103. package/dist/models/ClaimChatRequest.js.map +1 -1
  104. package/dist/models/ClaimChatResponseBody.d.ts +132 -0
  105. package/dist/models/ClaimChatResponseBody.js.map +1 -1
  106. package/dist/models/CoachCallRequest.d.ts +15 -0
  107. package/dist/models/CoachCallRequest.js.map +1 -1
  108. package/dist/models/CoachCallResponseBody.d.ts +130 -0
  109. package/dist/models/CoachCallResponseBody.js.map +1 -1
  110. package/dist/models/CommitContactFlowRequest.d.ts +13 -0
  111. package/dist/models/CommitContactFlowRequest.js.map +1 -1
  112. package/dist/models/CommitContactFlowResponseBody.d.ts +16 -0
  113. package/dist/models/CommitContactFlowResponseBody.js.map +1 -1
  114. package/dist/models/CompleteAttendedTransferRequest.d.ts +10 -0
  115. package/dist/models/CompleteAttendedTransferRequest.js.map +1 -1
  116. package/dist/models/CompleteAttendedTransferResponseBody.d.ts +130 -0
  117. package/dist/models/CompleteAttendedTransferResponseBody.js.map +1 -1
  118. package/dist/models/CreateAudioFileRequest.d.ts +18 -0
  119. package/dist/models/CreateAudioFileRequest.js.map +1 -1
  120. package/dist/models/CreateAudioFileResponseBody.d.ts +19 -0
  121. package/dist/models/CreateAudioFileResponseBody.js.map +1 -1
  122. package/dist/models/CreateCallSummaryRequest.d.ts +15 -0
  123. package/dist/models/CreateCallSummaryRequest.js.map +1 -1
  124. package/dist/models/CreateCallSummaryResponseBody.d.ts +23 -0
  125. package/dist/models/CreateCallSummaryResponseBody.js.map +1 -1
  126. package/dist/models/CreateCallTagsRequest.d.ts +4 -0
  127. package/dist/models/CreateCallTagsRequest.js.map +1 -1
  128. package/dist/models/CreateCallTagsResponseBody.d.ts +26 -0
  129. package/dist/models/CreateCallTagsResponseBody.js.map +1 -1
  130. package/dist/models/CreateCampaignRequest.d.ts +73 -0
  131. package/dist/models/CreateCampaignRequest.js.map +1 -1
  132. package/dist/models/CreateCampaignResponseBody.d.ts +19 -0
  133. package/dist/models/CreateCampaignResponseBody.js.map +1 -1
  134. package/dist/models/CreateCampaignShrinkRequest.d.ts +60 -0
  135. package/dist/models/CreateCampaignShrinkRequest.js.map +1 -1
  136. package/dist/models/CreateChatMediaUrlRequest.d.ts +6 -1
  137. package/dist/models/CreateChatMediaUrlRequest.js.map +1 -1
  138. package/dist/models/CreateChatMediaUrlResponseBody.d.ts +30 -0
  139. package/dist/models/CreateChatMediaUrlResponseBody.js.map +1 -1
  140. package/dist/models/CreateContactFlowRequest.d.ts +19 -0
  141. package/dist/models/CreateContactFlowRequest.js.map +1 -1
  142. package/dist/models/CreateContactFlowResponseBody.d.ts +19 -0
  143. package/dist/models/CreateContactFlowResponseBody.js.map +1 -1
  144. package/dist/models/CreateCustomCallTaggingRequest.d.ts +7 -0
  145. package/dist/models/CreateCustomCallTaggingRequest.js.map +1 -1
  146. package/dist/models/CreateCustomCallTaggingResponseBody.d.ts +26 -0
  147. package/dist/models/CreateCustomCallTaggingResponseBody.js.map +1 -1
  148. package/dist/models/CreateInstanceRequest.d.ts +19 -0
  149. package/dist/models/CreateInstanceRequest.js.map +1 -1
  150. package/dist/models/CreateInstanceResponseBody.d.ts +19 -0
  151. package/dist/models/CreateInstanceResponseBody.js.map +1 -1
  152. package/dist/models/CreateSchemaRequest.d.ts +70 -1
  153. package/dist/models/CreateSchemaRequest.js.map +1 -1
  154. package/dist/models/CreateSchemaResponseBody.d.ts +23 -0
  155. package/dist/models/CreateSchemaResponseBody.js.map +1 -1
  156. package/dist/models/CreateSchemaShrinkRequest.d.ts +13 -1
  157. package/dist/models/CreateSchemaShrinkRequest.js.map +1 -1
  158. package/dist/models/CreateSkillGroupRequest.d.ts +23 -0
  159. package/dist/models/CreateSkillGroupRequest.js.map +1 -1
  160. package/dist/models/CreateSkillGroupResponseBody.d.ts +43 -0
  161. package/dist/models/CreateSkillGroupResponseBody.js.map +1 -1
  162. package/dist/models/CreateTicketRequest.d.ts +28 -0
  163. package/dist/models/CreateTicketRequest.js.map +1 -1
  164. package/dist/models/CreateTicketResponseBody.d.ts +19 -0
  165. package/dist/models/CreateTicketResponseBody.js.map +1 -1
  166. package/dist/models/CreateUserRequest.d.ts +49 -0
  167. package/dist/models/CreateUserRequest.js.map +1 -1
  168. package/dist/models/CreateUserResponseBody.d.ts +63 -0
  169. package/dist/models/CreateUserResponseBody.js.map +1 -1
  170. package/dist/models/DataPropertiesValue.d.ts +71 -0
  171. package/dist/models/DataPropertiesValue.js.map +1 -1
  172. package/dist/models/DataSchemaPropertiesValue.d.ts +67 -0
  173. package/dist/models/DataSchemaPropertiesValue.js.map +1 -1
  174. package/dist/models/DeleteAudioFileRequest.d.ts +4 -0
  175. package/dist/models/DeleteAudioFileRequest.js.map +1 -1
  176. package/dist/models/DeleteAudioFileResponseBody.d.ts +23 -0
  177. package/dist/models/DeleteAudioFileResponseBody.js.map +1 -1
  178. package/dist/models/DeleteCallTagRequest.d.ts +4 -0
  179. package/dist/models/DeleteCallTagRequest.js.map +1 -1
  180. package/dist/models/DeleteCallTagResponseBody.d.ts +16 -0
  181. package/dist/models/DeleteCallTagResponseBody.js.map +1 -1
  182. package/dist/models/DeleteContactFlowRequest.d.ts +4 -0
  183. package/dist/models/DeleteContactFlowRequest.js.map +1 -1
  184. package/dist/models/DeleteContactFlowResponseBody.d.ts +16 -0
  185. package/dist/models/DeleteContactFlowResponseBody.js.map +1 -1
  186. package/dist/models/DeleteCustomCallTaggingRequest.d.ts +4 -0
  187. package/dist/models/DeleteCustomCallTaggingRequest.js.map +1 -1
  188. package/dist/models/DeleteCustomCallTaggingResponseBody.d.ts +16 -0
  189. package/dist/models/DeleteCustomCallTaggingResponseBody.js.map +1 -1
  190. package/dist/models/DeleteDocumentRequest.d.ts +8 -1
  191. package/dist/models/DeleteDocumentRequest.js.map +1 -1
  192. package/dist/models/DeleteDocumentResponseBody.d.ts +20 -0
  193. package/dist/models/DeleteDocumentResponseBody.js.map +1 -1
  194. package/dist/models/DeleteDocumentsRequest.d.ts +10 -1
  195. package/dist/models/DeleteDocumentsRequest.js.map +1 -1
  196. package/dist/models/DeleteDocumentsResponseBody.d.ts +20 -0
  197. package/dist/models/DeleteDocumentsResponseBody.js.map +1 -1
  198. package/dist/models/DeleteDocumentsShrinkRequest.d.ts +10 -1
  199. package/dist/models/DeleteDocumentsShrinkRequest.js.map +1 -1
  200. package/dist/models/DeleteInstanceRequest.d.ts +2 -0
  201. package/dist/models/DeleteInstanceRequest.js.map +1 -1
  202. package/dist/models/DeleteInstanceResponseBody.d.ts +23 -0
  203. package/dist/models/DeleteInstanceResponseBody.js.map +1 -1
  204. package/dist/models/DeleteSchemaPropertyRequest.d.ts +8 -1
  205. package/dist/models/DeleteSchemaPropertyRequest.js.map +1 -1
  206. package/dist/models/DeleteSchemaPropertyResponseBody.d.ts +16 -0
  207. package/dist/models/DeleteSchemaPropertyResponseBody.js.map +1 -1
  208. package/dist/models/DeleteSchemaRequest.d.ts +6 -1
  209. package/dist/models/DeleteSchemaRequest.js.map +1 -1
  210. package/dist/models/DeleteSchemaResponseBody.d.ts +20 -0
  211. package/dist/models/DeleteSchemaResponseBody.js.map +1 -1
  212. package/dist/models/DeleteSkillGroupRequest.d.ts +7 -0
  213. package/dist/models/DeleteSkillGroupRequest.js.map +1 -1
  214. package/dist/models/DeleteSkillGroupResponseBody.d.ts +16 -0
  215. package/dist/models/DeleteSkillGroupResponseBody.js.map +1 -1
  216. package/dist/models/DeleteTicketRequest.d.ts +5 -0
  217. package/dist/models/DeleteTicketRequest.js.map +1 -1
  218. package/dist/models/DeleteTicketResponseBody.d.ts +27 -0
  219. package/dist/models/DeleteTicketResponseBody.js.map +1 -1
  220. package/dist/models/DeleteTicketTemplateRequest.d.ts +6 -0
  221. package/dist/models/DeleteTicketTemplateRequest.js.map +1 -1
  222. package/dist/models/DeleteTicketTemplateResponseBody.d.ts +27 -0
  223. package/dist/models/DeleteTicketTemplateResponseBody.js.map +1 -1
  224. package/dist/models/DisableSchemaPropertyRequest.d.ts +8 -1
  225. package/dist/models/DisableSchemaPropertyRequest.js.map +1 -1
  226. package/dist/models/DisableSchemaPropertyResponseBody.d.ts +16 -0
  227. package/dist/models/DisableSchemaPropertyResponseBody.js.map +1 -1
  228. package/dist/models/DisableTicketTemplateRequest.d.ts +5 -0
  229. package/dist/models/DisableTicketTemplateRequest.js.map +1 -1
  230. package/dist/models/DisableTicketTemplateResponseBody.d.ts +27 -0
  231. package/dist/models/DisableTicketTemplateResponseBody.js.map +1 -1
  232. package/dist/models/DiscardEditingContactFlowRequest.d.ts +6 -0
  233. package/dist/models/DiscardEditingContactFlowRequest.js.map +1 -1
  234. package/dist/models/DiscardEditingContactFlowResponseBody.d.ts +16 -0
  235. package/dist/models/DiscardEditingContactFlowResponseBody.js.map +1 -1
  236. package/dist/models/EnableSchemaPropertyRequest.d.ts +7 -0
  237. package/dist/models/EnableSchemaPropertyRequest.js.map +1 -1
  238. package/dist/models/EnableSchemaPropertyResponseBody.d.ts +16 -0
  239. package/dist/models/EnableSchemaPropertyResponseBody.js.map +1 -1
  240. package/dist/models/EnableTicketTemplateRequest.d.ts +5 -0
  241. package/dist/models/EnableTicketTemplateRequest.js.map +1 -1
  242. package/dist/models/EnableTicketTemplateResponseBody.d.ts +27 -0
  243. package/dist/models/EnableTicketTemplateResponseBody.js.map +1 -1
  244. package/dist/models/EndConferenceRequest.d.ts +7 -0
  245. package/dist/models/EndConferenceRequest.js.map +1 -1
  246. package/dist/models/EndConferenceResponseBody.d.ts +112 -0
  247. package/dist/models/EndConferenceResponseBody.js.map +1 -1
  248. package/dist/models/ExportContactFlowRequest.d.ts +7 -0
  249. package/dist/models/ExportContactFlowRequest.js.map +1 -1
  250. package/dist/models/ExportContactFlowResponseBody.d.ts +23 -0
  251. package/dist/models/ExportContactFlowResponseBody.js.map +1 -1
  252. package/dist/models/ExportCustomCallTaggingRequest.d.ts +2 -0
  253. package/dist/models/ExportCustomCallTaggingRequest.js.map +1 -1
  254. package/dist/models/ExportCustomCallTaggingResponseBody.d.ts +19 -0
  255. package/dist/models/ExportCustomCallTaggingResponseBody.js.map +1 -1
  256. package/dist/models/ExportDoNotCallNumbersRequest.d.ts +8 -0
  257. package/dist/models/ExportDoNotCallNumbersRequest.js.map +1 -1
  258. package/dist/models/ExportDoNotCallNumbersResponseBody.d.ts +23 -0
  259. package/dist/models/ExportDoNotCallNumbersResponseBody.js.map +1 -1
  260. package/dist/models/FinishTicketTaskRequest.d.ts +13 -0
  261. package/dist/models/FinishTicketTaskRequest.js.map +1 -1
  262. package/dist/models/FinishTicketTaskResponseBody.d.ts +27 -0
  263. package/dist/models/FinishTicketTaskResponseBody.js.map +1 -1
  264. package/dist/models/GetAudioFileDownloadUrlRequest.d.ts +4 -0
  265. package/dist/models/GetAudioFileDownloadUrlRequest.js.map +1 -1
  266. package/dist/models/GetAudioFileDownloadUrlResponseBody.d.ts +19 -0
  267. package/dist/models/GetAudioFileDownloadUrlResponseBody.js.map +1 -1
  268. package/dist/models/GetAudioFileRequest.d.ts +4 -0
  269. package/dist/models/GetAudioFileRequest.js.map +1 -1
  270. package/dist/models/GetAudioFileResponseBody.d.ts +45 -0
  271. package/dist/models/GetAudioFileResponseBody.js.map +1 -1
  272. package/dist/models/GetAudioFileUploadParametersRequest.d.ts +4 -0
  273. package/dist/models/GetAudioFileUploadParametersRequest.js.map +1 -1
  274. package/dist/models/GetAudioFileUploadParametersResponseBody.d.ts +38 -0
  275. package/dist/models/GetAudioFileUploadParametersResponseBody.js.map +1 -1
  276. package/dist/models/GetCallDetailRecordRequest.d.ts +4 -0
  277. package/dist/models/GetCallDetailRecordRequest.js.map +1 -1
  278. package/dist/models/GetCallDetailRecordResponseBody.d.ts +202 -0
  279. package/dist/models/GetCallDetailRecordResponseBody.js.map +1 -1
  280. package/dist/models/GetCampaignRequest.d.ts +4 -0
  281. package/dist/models/GetCampaignRequest.js.map +1 -1
  282. package/dist/models/GetCampaignResponseBody.d.ts +89 -0
  283. package/dist/models/GetCampaignResponseBody.js.map +1 -1
  284. package/dist/models/GetCaseFileUploadUrlRequest.d.ts +4 -0
  285. package/dist/models/GetCaseFileUploadUrlRequest.js.map +1 -1
  286. package/dist/models/GetCaseFileUploadUrlResponseBody.d.ts +26 -0
  287. package/dist/models/GetCaseFileUploadUrlResponseBody.js.map +1 -1
  288. package/dist/models/GetChatMediaUrlRequest.d.ts +6 -1
  289. package/dist/models/GetChatMediaUrlRequest.js.map +1 -1
  290. package/dist/models/GetChatMediaUrlResponseBody.d.ts +23 -0
  291. package/dist/models/GetChatMediaUrlResponseBody.js.map +1 -1
  292. package/dist/models/GetChatRoutingProfileRequest.d.ts +2 -0
  293. package/dist/models/GetChatRoutingProfileRequest.js.map +1 -1
  294. package/dist/models/GetChatRoutingProfileResponseBody.d.ts +54 -0
  295. package/dist/models/GetChatRoutingProfileResponseBody.js.map +1 -1
  296. package/dist/models/GetContactFlowRequest.d.ts +6 -0
  297. package/dist/models/GetContactFlowRequest.js.map +1 -1
  298. package/dist/models/GetContactFlowResponseBody.d.ts +66 -0
  299. package/dist/models/GetContactFlowResponseBody.js.map +1 -1
  300. package/dist/models/GetConversationDetailRequest.d.ts +7 -0
  301. package/dist/models/GetConversationDetailRequest.js.map +1 -1
  302. package/dist/models/GetConversationDetailResponseBody.d.ts +50 -0
  303. package/dist/models/GetConversationDetailResponseBody.js.map +1 -1
  304. package/dist/models/GetDoNotCallFileUploadParametersRequest.d.ts +4 -0
  305. package/dist/models/GetDoNotCallFileUploadParametersRequest.js.map +1 -1
  306. package/dist/models/GetDoNotCallFileUploadParametersResponseBody.d.ts +41 -0
  307. package/dist/models/GetDoNotCallFileUploadParametersResponseBody.js.map +1 -1
  308. package/dist/models/GetDocumentUploadParametersRequest.d.ts +7 -0
  309. package/dist/models/GetDocumentUploadParametersRequest.js.map +1 -1
  310. package/dist/models/GetDocumentUploadParametersResponseBody.d.ts +40 -1
  311. package/dist/models/GetDocumentUploadParametersResponseBody.js.map +1 -1
  312. package/dist/models/GetEarlyMediaRecordingRequest.d.ts +4 -0
  313. package/dist/models/GetEarlyMediaRecordingRequest.js.map +1 -1
  314. package/dist/models/GetEarlyMediaRecordingResponseBody.d.ts +27 -1
  315. package/dist/models/GetEarlyMediaRecordingResponseBody.js.map +1 -1
  316. package/dist/models/GetHistoricalCallerReportRequest.d.ts +8 -0
  317. package/dist/models/GetHistoricalCallerReportRequest.js.map +1 -1
  318. package/dist/models/GetHistoricalCallerReportResponseBody.d.ts +26 -0
  319. package/dist/models/GetHistoricalCallerReportResponseBody.js.map +1 -1
  320. package/dist/models/GetHistoricalCampaignReportRequest.d.ts +4 -0
  321. package/dist/models/GetHistoricalCampaignReportRequest.js.map +1 -1
  322. package/dist/models/GetHistoricalCampaignReportResponseBody.d.ts +52 -0
  323. package/dist/models/GetHistoricalCampaignReportResponseBody.js.map +1 -1
  324. package/dist/models/GetHistoricalInstanceReportRequest.d.ts +15 -0
  325. package/dist/models/GetHistoricalInstanceReportRequest.js.map +1 -1
  326. package/dist/models/GetHistoricalInstanceReportResponseBody.d.ts +438 -0
  327. package/dist/models/GetHistoricalInstanceReportResponseBody.js.map +1 -1
  328. package/dist/models/GetInstanceRequest.d.ts +2 -0
  329. package/dist/models/GetInstanceRequest.js.map +1 -1
  330. package/dist/models/GetInstanceResponseBody.d.ts +156 -0
  331. package/dist/models/GetInstanceResponseBody.js.map +1 -1
  332. package/dist/models/GetInstanceTrendingReportRequest.d.ts +15 -0
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  334. package/dist/models/GetInstanceTrendingReportResponseBody.d.ts +76 -0
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  1325. package/src/models/ListIntervalSkillGroupReportResponseBody.ts +510 -0
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  1327. package/src/models/ListIvrTrackingDetailsResponseBody.ts +94 -1
  1328. package/src/models/ListLegacyAgentEventLogsRequest.ts +13 -0
  1329. package/src/models/ListLegacyAgentEventLogsResponseBody.ts +106 -0
  1330. package/src/models/ListLegacyAgentStatusLogsRequest.ts +13 -0
  1331. package/src/models/ListLegacyAgentStatusLogsResponseBody.ts +146 -0
  1332. package/src/models/ListLegacyAppraiseLogsRequest.ts +0 -15
  1333. package/src/models/ListLegacyAppraiseLogsResponseBody.ts +0 -68
  1334. package/src/models/ListLegacyQueueEventLogsRequest.ts +13 -0
  1335. package/src/models/ListLegacyQueueEventLogsResponseBody.ts +77 -0
  1336. package/src/models/ListMonoRecordingsRequest.ts +10 -0
  1337. package/src/models/ListMonoRecordingsResponseBody.ts +51 -0
  1338. package/src/models/ListMultiChannelRecordingsRequest.ts +10 -0
  1339. package/src/models/ListMultiChannelRecordingsResponseBody.ts +72 -0
  1340. package/src/models/ListNotificationRecordsRequest.ts +4 -0
  1341. package/src/models/ListNotificationRecordsResponseBody.ts +36 -0
  1342. package/src/models/ListOutboundNumbersOfUserRequest.ts +12 -0
  1343. package/src/models/ListOutboundNumbersOfUserResponseBody.ts +50 -0
  1344. package/src/models/ListPersonalNumbersOfUserRequest.ts +13 -0
  1345. package/src/models/ListPersonalNumbersOfUserResponseBody.ts +59 -0
  1346. package/src/models/ListPhoneNumbersOfSkillGroupRequest.ts +16 -0
  1347. package/src/models/ListPhoneNumbersOfSkillGroupResponseBody.ts +62 -0
  1348. package/src/models/ListPhoneNumbersRequest.ts +15 -0
  1349. package/src/models/ListPhoneNumbersResponseBody.ts +101 -0
  1350. package/src/models/ListPrivilegesOfUserRequest.ts +2 -0
  1351. package/src/models/ListPrivilegesOfUserResponseBody.ts +29 -0
  1352. package/src/models/ListRamUsersRequest.ts +9 -0
  1353. package/src/models/ListRamUsersResponseBody.ts +62 -0
  1354. package/src/models/ListRealtimeAgentStatesRequest.ts +38 -1
  1355. package/src/models/ListRealtimeAgentStatesResponseBody.ts +100 -1
  1356. package/src/models/ListRealtimeSkillGroupStatesRequest.ts +26 -0
  1357. package/src/models/ListRealtimeSkillGroupStatesResponseBody.ts +91 -0
  1358. package/src/models/ListRecentCallDetailRecordsRequest.ts +15 -0
  1359. package/src/models/ListRecentCallDetailRecordsResponseBody.ts +66 -0
  1360. package/src/models/ListRolesRequest.ts +2 -0
  1361. package/src/models/ListRolesResponseBody.ts +26 -0
  1362. package/src/models/ListSkillGroupStatesRequest.ts +11 -0
  1363. package/src/models/ListSkillGroupStatesResponseBody.ts +99 -0
  1364. package/src/models/ListSkillGroupSummaryReportsSinceMidnightRequest.ts +11 -0
  1365. package/src/models/ListSkillGroupSummaryReportsSinceMidnightResponseBody.ts +250 -0
  1366. package/src/models/ListSkillGroupsRequest.ts +20 -0
  1367. package/src/models/ListSkillGroupsResponseBody.ts +69 -0
  1368. package/src/models/ListSkillLevelsOfUserRequest.ts +15 -0
  1369. package/src/models/ListSkillLevelsOfUserResponseBody.ts +49 -0
  1370. package/src/models/ListSmsMetadataRequest.ts +17 -0
  1371. package/src/models/ListSmsMetadataResponseBody.ts +73 -0
  1372. package/src/models/ListTicketTasksRequest.ts +5 -0
  1373. package/src/models/ListTicketTasksResponseBody.ts +76 -0
  1374. package/src/models/ListTicketTemplatesRequest.ts +25 -0
  1375. package/src/models/ListTicketTemplatesResponseBody.ts +154 -0
  1376. package/src/models/ListTicketsRequest.ts +46 -0
  1377. package/src/models/ListTicketsResponseBody.ts +124 -0
  1378. package/src/models/ListUnassignedNumbersRequest.ts +7 -0
  1379. package/src/models/ListUnassignedNumbersResponseBody.ts +50 -0
  1380. package/src/models/ListUserLevelsOfSkillGroupRequest.ts +17 -0
  1381. package/src/models/ListUserLevelsOfSkillGroupResponseBody.ts +68 -0
  1382. package/src/models/ListUsersRequest.ts +16 -0
  1383. package/src/models/ListUsersResponseBody.ts +131 -1
  1384. package/src/models/ListVisitorChatMessagesRequest.ts +33 -0
  1385. package/src/models/ListVisitorChatMessagesResponseBody.ts +62 -1
  1386. package/src/models/ListVoicemailsRequest.ts +21 -0
  1387. package/src/models/ListVoicemailsResponseBody.ts +68 -0
  1388. package/src/models/ListWaitingChatsRequest.ts +5 -0
  1389. package/src/models/ListWaitingChatsResponseBody.ts +94 -0
  1390. package/src/models/MakeCallRequest.ts +36 -0
  1391. package/src/models/MakeCallResponseBody.ts +137 -0
  1392. package/src/models/ModifyAudioFileRequest.ts +20 -0
  1393. package/src/models/ModifyAudioFileResponseBody.ts +23 -0
  1394. package/src/models/ModifyCampaignNumbersRequest.ts +11 -0
  1395. package/src/models/ModifyCampaignNumbersResponseBody.ts +27 -0
  1396. package/src/models/ModifyCampaignNumbersShrinkRequest.ts +11 -0
  1397. package/src/models/ModifyCustomCallTaggingRequest.ts +14 -0
  1398. package/src/models/ModifyCustomCallTaggingResponseBody.ts +16 -0
  1399. package/src/models/ModifyInstanceRequest.ts +9 -0
  1400. package/src/models/ModifyInstanceResponseBody.ts +23 -0
  1401. package/src/models/ModifyPhoneNumberRequest.ts +9 -0
  1402. package/src/models/ModifyPhoneNumberResponseBody.ts +16 -0
  1403. package/src/models/ModifySkillGroupRequest.ts +18 -0
  1404. package/src/models/ModifySkillGroupResponseBody.ts +16 -0
  1405. package/src/models/ModifySkillLevelsOfUserRequest.ts +6 -0
  1406. package/src/models/ModifySkillLevelsOfUserResponseBody.ts +23 -0
  1407. package/src/models/ModifyUserLevelsOfSkillGroupRequest.ts +6 -0
  1408. package/src/models/ModifyUserLevelsOfSkillGroupResponseBody.ts +23 -0
  1409. package/src/models/ModifyUserRequest.ts +43 -0
  1410. package/src/models/ModifyUserResponseBody.ts +27 -0
  1411. package/src/models/MonitorCallRequest.ts +13 -0
  1412. package/src/models/MonitorCallResponseBody.ts +127 -0
  1413. package/src/models/MuteCallRequest.ts +13 -0
  1414. package/src/models/MuteCallResponseBody.ts +140 -1
  1415. package/src/models/PauseCampaignRequest.ts +4 -0
  1416. package/src/models/PauseCampaignResponseBody.ts +16 -0
  1417. package/src/models/PickOutboundNumbersRequest.ts +9 -0
  1418. package/src/models/PickOutboundNumbersResponseBody.ts +62 -0
  1419. package/src/models/PollUserStatusRequest.ts +8 -0
  1420. package/src/models/PollUserStatusResponseBody.ts +272 -0
  1421. package/src/models/ProcessCustomImcallbackRequest.ts +38 -0
  1422. package/src/models/ProcessCustomImcallbackResponseBody.ts +30 -0
  1423. package/src/models/PublishContactFlowRequest.ts +6 -0
  1424. package/src/models/PublishContactFlowResponseBody.ts +16 -0
  1425. package/src/models/ReadyForServiceRequest.ts +11 -0
  1426. package/src/models/ReadyForServiceResponseBody.ts +55 -0
  1427. package/src/models/RedialCallRequest.ts +27 -0
  1428. package/src/models/RedialCallResponseBody.ts +161 -0
  1429. package/src/models/RegisterDeviceRequest.ts +9 -0
  1430. package/src/models/RegisterDeviceResponseBody.ts +16 -0
  1431. package/src/models/RegisterDevicesRequest.ts +9 -0
  1432. package/src/models/RegisterDevicesResponseBody.ts +16 -0
  1433. package/src/models/RejectChatRequest.ts +4 -0
  1434. package/src/models/RejectChatResponseBody.ts +16 -0
  1435. package/src/models/RejectTicketRequest.ts +12 -0
  1436. package/src/models/RejectTicketResponseBody.ts +27 -0
  1437. package/src/models/ReleaseCallRequest.ts +13 -0
  1438. package/src/models/ReleaseCallResponseBody.ts +116 -0
  1439. package/src/models/ReleaseChatRequest.ts +17 -0
  1440. package/src/models/ReleaseChatResponseBody.ts +16 -0
  1441. package/src/models/RemoveBlacklistCallTaggingRequest.ts +7 -0
  1442. package/src/models/RemoveBlacklistCallTaggingResponseBody.ts +14 -1
  1443. package/src/models/RemoveDoNotCallNumbersRequest.ts +5 -0
  1444. package/src/models/RemoveDoNotCallNumbersResponseBody.ts +27 -0
  1445. package/src/models/RemovePersonalNumbersFromUserRequest.ts +6 -0
  1446. package/src/models/RemovePersonalNumbersFromUserResponseBody.ts +16 -0
  1447. package/src/models/RemovePhoneNumberFromSkillGroupsRequest.ts +6 -0
  1448. package/src/models/RemovePhoneNumberFromSkillGroupsResponseBody.ts +16 -0
  1449. package/src/models/RemovePhoneNumbersFromSkillGroupRequest.ts +6 -0
  1450. package/src/models/RemovePhoneNumbersFromSkillGroupResponseBody.ts +16 -0
  1451. package/src/models/RemovePhoneNumbersRequest.ts +7 -0
  1452. package/src/models/RemovePhoneNumbersResponseBody.ts +23 -0
  1453. package/src/models/RemoveSkillGroupsFromUserRequest.ts +6 -0
  1454. package/src/models/RemoveSkillGroupsFromUserResponseBody.ts +23 -0
  1455. package/src/models/RemoveUsersFromSkillGroupRequest.ts +6 -0
  1456. package/src/models/RemoveUsersFromSkillGroupResponseBody.ts +16 -0
  1457. package/src/models/RemoveUsersRequest.ts +26 -0
  1458. package/src/models/RemoveUsersResponseBody.ts +20 -0
  1459. package/src/models/ResetAgentStateRequest.ts +8 -0
  1460. package/src/models/ResetAgentStateResponseBody.ts +59 -0
  1461. package/src/models/ResetUserPasswordRequest.ts +6 -0
  1462. package/src/models/ResetUserPasswordResponseBody.ts +16 -0
  1463. package/src/models/RestoreArchivedRecordingsRequest.ts +5 -0
  1464. package/src/models/RestoreArchivedRecordingsResponseBody.ts +28 -0
  1465. package/src/models/ResubmitTicketRequest.ts +11 -0
  1466. package/src/models/ResubmitTicketResponseBody.ts +27 -0
  1467. package/src/models/ResumeCampaignRequest.ts +4 -0
  1468. package/src/models/ResumeCampaignResponseBody.ts +16 -0
  1469. package/src/models/RetrieveCallRequest.ts +12 -0
  1470. package/src/models/RetrieveCallResponseBody.ts +121 -0
  1471. package/src/models/SaveDocumentRequest.ts +10 -0
  1472. package/src/models/SaveDocumentResponseBody.ts +23 -0
  1473. package/src/models/SaveRtcstatsV2request.ts +15 -0
  1474. package/src/models/SaveRtcstatsV2responseBody.ts +25 -0
  1475. package/src/models/SaveTerminalLogRequest.ts +19 -0
  1476. package/src/models/SaveTerminalLogResponseBody.ts +22 -0
  1477. package/src/models/SaveWebRtcInfoRequest.ts +10 -0
  1478. package/src/models/SaveWebRtcInfoResponseBody.ts +25 -0
  1479. package/src/models/SaveWebRtcstatsRequest.ts +15 -0
  1480. package/src/models/SaveWebRtcstatsResponseBody.ts +25 -0
  1481. package/src/models/SendDtmfSignalingRequest.ts +14 -0
  1482. package/src/models/SendDtmfSignalingResponseBody.ts +135 -0
  1483. package/src/models/SignInGroupRequest.ts +24 -1
  1484. package/src/models/SignInGroupResponseBody.ts +66 -0
  1485. package/src/models/SignOutGroupRequest.ts +8 -0
  1486. package/src/models/SignOutGroupResponseBody.ts +64 -0
  1487. package/src/models/StartBack2backCallRequest.ts +21 -0
  1488. package/src/models/StartBack2backCallResponseBody.ts +140 -0
  1489. package/src/models/StartChatRequest.ts +31 -0
  1490. package/src/models/StartChatResponseBody.ts +26 -0
  1491. package/src/models/StartChatShrinkRequest.ts +11 -0
  1492. package/src/models/StartConferenceRequest.ts +17 -0
  1493. package/src/models/StartConferenceResponseBody.ts +124 -0
  1494. package/src/models/StartEditContactFlowRequest.ts +4 -0
  1495. package/src/models/StartEditContactFlowResponseBody.ts +19 -0
  1496. package/src/models/StartPredictiveCallRequest.ts +31 -0
  1497. package/src/models/StartPredictiveCallResponseBody.ts +132 -0
  1498. package/src/models/StartPrivacyCallRequest.ts +8 -0
  1499. package/src/models/StartPrivacyCallResponseBody.ts +23 -0
  1500. package/src/models/SubmitCampaignRequest.ts +4 -0
  1501. package/src/models/SubmitCampaignResponseBody.ts +16 -0
  1502. package/src/models/SwitchToConferenceRequest.ts +10 -0
  1503. package/src/models/SwitchToConferenceResponseBody.ts +127 -0
  1504. package/src/models/TakeBreakRequest.ts +10 -0
  1505. package/src/models/TakeBreakResponseBody.ts +68 -0
  1506. package/src/models/TerminateTicketRequest.ts +12 -0
  1507. package/src/models/TerminateTicketResponseBody.ts +27 -0
  1508. package/src/models/TransferTicketTaskRequest.ts +17 -0
  1509. package/src/models/TransferTicketTaskResponseBody.ts +27 -0
  1510. package/src/models/UnmuteCallRequest.ts +14 -0
  1511. package/src/models/UnmuteCallResponseBody.ts +124 -0
  1512. package/src/models/UnregisterDeviceRequest.ts +5 -0
  1513. package/src/models/UnregisterDeviceResponseBody.ts +16 -0
  1514. package/src/models/UpdateCallSummaryRequest.ts +11 -0
  1515. package/src/models/UpdateCallSummaryResponseBody.ts +27 -0
  1516. package/src/models/UpdateCampaignRequest.ts +39 -0
  1517. package/src/models/UpdateCampaignResponseBody.ts +16 -0
  1518. package/src/models/UpdateChatRoutingProfileRequest.ts +4 -0
  1519. package/src/models/UpdateChatRoutingProfileResponseBody.ts +20 -0
  1520. package/src/models/UpdateConfigItemsRequest.ts +8 -0
  1521. package/src/models/UpdateConfigItemsResponseBody.ts +16 -0
  1522. package/src/models/UpdateSchemaPropertyRequest.ts +66 -0
  1523. package/src/models/UpdateSchemaPropertyResponseBody.ts +20 -0
  1524. package/src/models/UpdateSchemaPropertyShrinkRequest.ts +9 -0
  1525. package/src/models/UpdateSubscriptionRequest.ts +37 -0
  1526. package/src/models/UpdateSubscriptionResponseBody.ts +68 -0
  1527. package/src/models/UpdateTicketRequest.ts +21 -0
  1528. package/src/models/UpdateTicketResponseBody.ts +27 -0
  1529. package/src/models/WithdrawTicketRequest.ts +9 -0
  1530. package/src/models/WithdrawTicketResponseBody.ts +27 -0
@@ -3,21 +3,133 @@ import * as $dara from '@darabonba/typescript';
3
3
 
4
4
 
5
5
  export class ListIntervalAgentReportResponseBodyDataBack2Back extends $dara.Model {
6
+ /**
7
+ * @remarks
8
+ * Agent acknowledgement rate.
9
+ *
10
+ * @example
11
+ * 1
12
+ */
6
13
  agentHandleRate?: number;
14
+ /**
15
+ * @remarks
16
+ * Answer rate. Calculation Formula: CallsAnswered / CallsDialed. (Because answer events and acknowledgement events may fall into different time ranges, the result may exceed 100% in certain cases.)
17
+ *
18
+ * @example
19
+ * 0.5
20
+ */
7
21
  answerRate?: number;
22
+ /**
23
+ * @remarks
24
+ * Average customer-side ring duration in seconds.
25
+ *
26
+ * @example
27
+ * 100
28
+ */
8
29
  averageCustomerRingTime?: number;
30
+ /**
31
+ * @remarks
32
+ * Average ring time, in seconds.
33
+ *
34
+ * @example
35
+ * 100
36
+ */
9
37
  averageRingTime?: number;
38
+ /**
39
+ * @remarks
40
+ * Average talk time, in seconds.
41
+ *
42
+ * @example
43
+ * 100
44
+ */
10
45
  averageTalkTime?: number;
46
+ /**
47
+ * @remarks
48
+ * Number of calls answered by agents.
49
+ *
50
+ * @example
51
+ * 12
52
+ */
11
53
  callsAgentHandled?: number;
54
+ /**
55
+ * @remarks
56
+ * Number of answered calls.
57
+ *
58
+ * @example
59
+ * 100
60
+ */
12
61
  callsAnswered?: number;
62
+ /**
63
+ * @remarks
64
+ * Number of calls answered by customers.
65
+ *
66
+ * @example
67
+ * 9
68
+ */
13
69
  callsCustomerAnswered?: number;
70
+ /**
71
+ * @remarks
72
+ * Number of dial-up calls.
73
+ *
74
+ * @example
75
+ * 100
76
+ */
14
77
  callsDialed?: number;
78
+ /**
79
+ * @remarks
80
+ * Customer answer rate.
81
+ *
82
+ * @example
83
+ * 0.75
84
+ */
15
85
  customerAnswerRate?: number;
86
+ /**
87
+ * @remarks
88
+ * Maximum customer-side ring time, in seconds.
89
+ *
90
+ * @example
91
+ * 100
92
+ */
16
93
  maxCustomerRingTime?: number;
94
+ /**
95
+ * @remarks
96
+ * Maximum ring duration in seconds.
97
+ *
98
+ * @example
99
+ * 100
100
+ */
17
101
  maxRingTime?: number;
102
+ /**
103
+ * @remarks
104
+ * Maximum talk time, in seconds.
105
+ *
106
+ * @example
107
+ * 100
108
+ */
18
109
  maxTalkTime?: number;
110
+ /**
111
+ * @remarks
112
+ * Total customer-side ring time, in seconds.
113
+ *
114
+ * @example
115
+ * 100
116
+ */
19
117
  totalCustomerRingTime?: number;
118
+ /**
119
+ * @remarks
120
+ * Total ring time, in seconds.
121
+ *
122
+ * @example
123
+ * 100
124
+ */
20
125
  totalRingTime?: number;
126
+ /**
127
+ * @remarks
128
+ * Total talk time, in seconds.
129
+ *
130
+ * @example
131
+ * 100
132
+ */
21
133
  totalTalkTime?: number;
22
134
  static names(): { [key: string]: string } {
23
135
  return {
@@ -71,7 +183,21 @@ export class ListIntervalAgentReportResponseBodyDataBack2Back extends $dara.Mode
71
183
  }
72
184
 
73
185
  export class ListIntervalAgentReportResponseBodyDataInboundAccessChannelTypeDetails extends $dara.Model {
186
+ /**
187
+ * @remarks
188
+ * Channel Type.
189
+ *
190
+ * @example
191
+ * Web
192
+ */
74
193
  accessChannelType?: string;
194
+ /**
195
+ * @remarks
196
+ * Number of assigned sessions.
197
+ *
198
+ * @example
199
+ * 2
200
+ */
75
201
  callsOffered?: number;
76
202
  static names(): { [key: string]: string } {
77
203
  return {
@@ -97,134 +223,255 @@ export class ListIntervalAgentReportResponseBodyDataInboundAccessChannelTypeDeta
97
223
  }
98
224
 
99
225
  export class ListIntervalAgentReportResponseBodyDataInbound extends $dara.Model {
226
+ /**
227
+ * @remarks
228
+ * Statistics for each Channel.
229
+ */
100
230
  accessChannelTypeDetails?: ListIntervalAgentReportResponseBodyDataInboundAccessChannelTypeDetails[];
231
+ /**
232
+ * @remarks
233
+ * Average first response time for chat sessions, in seconds.
234
+ *
235
+ * @example
236
+ * 8
237
+ */
101
238
  averageFirstResponseTime?: number;
102
239
  /**
240
+ * @remarks
241
+ * Average hold time during calls, in seconds. Calculation Formula: TotalHoldTime / CallsHold.
242
+ *
103
243
  * @example
104
244
  * 0
105
245
  */
106
246
  averageHoldTime?: number;
247
+ /**
248
+ * @remarks
249
+ * Average response time for chat sessions.
250
+ *
251
+ * @example
252
+ * 10
253
+ */
107
254
  averageResponseTime?: number;
108
255
  /**
256
+ * @remarks
257
+ * Average ring time, in seconds. Calculation Formula: TotalRingTime / CallsRinged.
258
+ *
109
259
  * @example
110
260
  * 0
111
261
  */
112
262
  averageRingTime?: number;
113
263
  /**
264
+ * @remarks
265
+ * Average talk time, in seconds. Calculation Formula: TotalTalkTime / CallsHandled.
266
+ *
114
267
  * @example
115
268
  * 0
116
269
  */
117
270
  averageTalkTime?: number;
118
271
  /**
272
+ * @remarks
273
+ * Average post-processing time, in seconds. Calculation Formula: TotalWorkTime / CallsHandled.
274
+ *
119
275
  * @example
120
276
  * 0
121
277
  */
122
278
  averageWorkTime?: number;
123
279
  /**
280
+ * @remarks
281
+ * Number of attended transfer-ins. If a single call is transferred to the agent multiple times, each transfer counts as one.
282
+ *
124
283
  * @example
125
284
  * 0
126
285
  */
127
286
  callsAttendedTransferIn?: number;
128
287
  /**
288
+ * @remarks
289
+ * Number of transfer-out calls. If a single call is transferred to other agents multiple times, each transfer counts as one.
290
+ *
129
291
  * @example
130
292
  * 0
131
293
  */
132
294
  callsAttendedTransferOut?: number;
133
295
  /**
296
+ * @remarks
297
+ * Number of blind transfer-in calls. If a single call is transferred in to this agent multiple times, each transfer counts as one.
298
+ *
134
299
  * @example
135
300
  * 0
136
301
  */
137
302
  callsBlindTransferIn?: number;
138
303
  /**
304
+ * @remarks
305
+ * Number of blind transfer-out calls. If a single call is transferred out to other agents multiple times, each transfer counts as one.
306
+ *
139
307
  * @example
140
308
  * 0
141
309
  */
142
310
  callsBlindTransferOut?: number;
143
311
  /**
312
+ * @remarks
313
+ * Acknowledgement count, which is the number of times agents answered calls.
314
+ *
144
315
  * @example
145
316
  * 0
146
317
  */
147
318
  callsHandled?: number;
148
319
  /**
320
+ * @remarks
321
+ * Number of calls placed on hold, that is, the count of occurrences where a call was held.
322
+ *
149
323
  * @example
150
324
  * 0
151
325
  */
152
326
  callsHold?: number;
153
327
  /**
328
+ * @remarks
329
+ * Assigned count, which refers to the number of calls assigned to this agent, including calls blindly transferred or consultatively transferred from other agents.
330
+ *
154
331
  * @example
155
332
  * 0
156
333
  */
157
334
  callsOffered?: number;
158
335
  /**
336
+ * @remarks
337
+ * Number of calls that rang to the agent.
338
+ *
159
339
  * @example
160
340
  * 0
161
341
  */
162
342
  callsRinged?: number;
163
343
  /**
344
+ * @remarks
345
+ * Acknowledgement rate. Calculation Formula: CallsHandled / CallsOffered (because acknowledgement events and assign events may fall into different time ranges, the result may exceed 100% in certain cases).
346
+ *
164
347
  * @example
165
348
  * 0
166
349
  */
167
350
  handleRate?: number;
168
351
  /**
352
+ * @remarks
353
+ * Maximum call hold duration, in seconds.
354
+ *
169
355
  * @example
170
356
  * 0
171
357
  */
172
358
  maxHoldTime?: number;
173
359
  /**
360
+ * @remarks
361
+ * Maximum ring time, in seconds.
362
+ *
174
363
  * @example
175
364
  * 0
176
365
  */
177
366
  maxRingTime?: number;
178
367
  /**
368
+ * @remarks
369
+ * Maximum talk time, in seconds.
370
+ *
179
371
  * @example
180
372
  * 0
181
373
  */
182
374
  maxTalkTime?: number;
183
375
  /**
376
+ * @remarks
377
+ * Maximum post-processing duration, in seconds.
378
+ *
184
379
  * @example
185
380
  * 0
186
381
  */
187
382
  maxWorkTime?: number;
188
383
  /**
384
+ * @remarks
385
+ * Satisfaction Index, which is the average of the satisfaction rating digits (single-digit numbers) entered by users.
386
+ *
189
387
  * @example
190
388
  * 0
191
389
  */
192
390
  satisfactionIndex?: number;
193
391
  /**
392
+ * @remarks
393
+ * Satisfaction rate. Calculation Formula: Number of evaluations marked as satisfied / Count of satisfaction survey responses.
394
+ *
194
395
  * @example
195
396
  * 0
196
397
  */
197
398
  satisfactionRate?: number;
198
399
  /**
400
+ * @remarks
401
+ * Sending Count of satisfaction surveys.
402
+ *
199
403
  * @example
200
404
  * 0
201
405
  */
202
406
  satisfactionSurveysOffered?: number;
203
407
  /**
408
+ * @remarks
409
+ * Response Count of satisfaction surveys.
410
+ *
204
411
  * @example
205
412
  * 0
206
413
  */
207
414
  satisfactionSurveysResponded?: number;
415
+ /**
416
+ * @remarks
417
+ * Service level within 15 seconds.
418
+ *
419
+ * @example
420
+ * 0.6
421
+ */
208
422
  serviceLevel15?: number;
209
423
  /**
424
+ * @remarks
425
+ * Total hold time during calls, in seconds.
426
+ *
210
427
  * @example
211
428
  * 0
212
429
  */
213
430
  totalHoldTime?: number;
431
+ /**
432
+ * @remarks
433
+ * Total number of messages sent in chat sessions.
434
+ *
435
+ * @example
436
+ * 12
437
+ */
214
438
  totalMessagesSent?: number;
439
+ /**
440
+ * @remarks
441
+ * Total number of messages sent by the agent in chat sessions.
442
+ *
443
+ * @example
444
+ * 10
445
+ */
215
446
  totalMessagesSentByAgent?: number;
447
+ /**
448
+ * @remarks
449
+ * Total number of messages sent by the Customer in chat sessions.
450
+ *
451
+ * @example
452
+ * 2
453
+ */
216
454
  totalMessagesSentByCustomer?: number;
217
455
  /**
456
+ * @remarks
457
+ * Total ring time, in seconds.
458
+ *
218
459
  * @example
219
460
  * 0
220
461
  */
221
462
  totalRingTime?: number;
222
463
  /**
464
+ * @remarks
465
+ * Total talk time, in seconds.
466
+ *
223
467
  * @example
224
468
  * 0
225
469
  */
226
470
  totalTalkTime?: number;
227
471
  /**
472
+ * @remarks
473
+ * Total post-processing time, in seconds.
474
+ *
228
475
  * @example
229
476
  * 0
230
477
  */
@@ -316,11 +563,53 @@ export class ListIntervalAgentReportResponseBodyDataInbound extends $dara.Model
316
563
  }
317
564
 
318
565
  export class ListIntervalAgentReportResponseBodyDataInternal extends $dara.Model {
566
+ /**
567
+ * @remarks
568
+ * Average talk time, in seconds.
569
+ *
570
+ * @example
571
+ * 100
572
+ */
319
573
  averageTalkTime?: number;
574
+ /**
575
+ * @remarks
576
+ * Number of answered calls.
577
+ *
578
+ * @example
579
+ * 100
580
+ */
320
581
  callsAnswered?: number;
582
+ /**
583
+ * @remarks
584
+ * Number of dial-up calls.
585
+ *
586
+ * @example
587
+ * 100
588
+ */
321
589
  callsDialed?: number;
590
+ /**
591
+ * @remarks
592
+ * Number of acknowledgements, which refers to the number of times the agent acknowledged a call.
593
+ *
594
+ * @example
595
+ * 100
596
+ */
322
597
  callsHandled?: number;
598
+ /**
599
+ * @remarks
600
+ * Number of assigned calls, which refers to the count of calls assigned to this agent, including calls blindly transferred or consultatively transferred from other agents.
601
+ *
602
+ * @example
603
+ * 100
604
+ */
323
605
  callsOffered?: number;
606
+ /**
607
+ * @remarks
608
+ * Number of calls participated in.
609
+ *
610
+ * @example
611
+ * 80
612
+ */
324
613
  callsTalked?: number;
325
614
  static names(): { [key: string]: string } {
326
615
  return {
@@ -355,141 +644,225 @@ export class ListIntervalAgentReportResponseBodyDataInternal extends $dara.Model
355
644
 
356
645
  export class ListIntervalAgentReportResponseBodyDataOutbound extends $dara.Model {
357
646
  /**
647
+ * @remarks
648
+ * Answer rate. Calculation Formula: CallsAnswered / CallsDialed. (Because answering events and acknowledgement events may fall into different Time Ranges, the Result may exceed 100% in certain cases.)
649
+ *
358
650
  * @example
359
651
  * 0
360
652
  */
361
653
  answerRate?: number;
362
654
  /**
655
+ * @remarks
656
+ * Average dial-up duration, in seconds. Calculation Formula: TotalDialingTime / CallsDialed.
657
+ *
363
658
  * @example
364
659
  * 30
365
660
  */
366
661
  averageDialingTime?: number;
367
662
  /**
663
+ * @remarks
664
+ * Average hold duration, in seconds. Calculation formula: TotalHoldTime / CallsHold.
665
+ *
368
666
  * @example
369
667
  * 0
370
668
  */
371
669
  averageHoldTime?: number;
372
670
  /**
671
+ * @remarks
672
+ * Average ring time in seconds. Calculation Formula: TotalRingTime / CallsRinged.
673
+ *
373
674
  * @example
374
675
  * 0
375
676
  */
376
677
  averageRingTime?: number;
377
678
  /**
679
+ * @remarks
680
+ * Average talk time, in seconds. Calculation Formula: TotalTalkTime / CallsAnswered.
681
+ *
378
682
  * @example
379
683
  * 0
380
684
  */
381
685
  averageTalkTime?: number;
382
686
  /**
687
+ * @remarks
688
+ * Average post-processing time in seconds. Calculation Formula: TotalWorkTime / CallsDialed.
689
+ *
383
690
  * @example
384
691
  * 1
385
692
  */
386
693
  averageWorkTime?: number;
387
694
  /**
695
+ * @remarks
696
+ * Answered call count.
697
+ *
388
698
  * @example
389
699
  * 0
390
700
  */
391
701
  callsAnswered?: number;
392
702
  /**
703
+ * @remarks
704
+ * Number of attended transfer-in calls. If a single call is transferred to the agent multiple times, each transfer counts as one.
705
+ *
393
706
  * @example
394
707
  * 0
395
708
  */
396
709
  callsAttendedTransferIn?: number;
397
710
  /**
711
+ * @remarks
712
+ * Number of transfer-out calls. If a single call is transferred out to other agents multiple times, each transfer-out counts as one.
713
+ *
398
714
  * @example
399
715
  * 0
400
716
  */
401
717
  callsAttendedTransferOut?: number;
402
718
  /**
719
+ * @remarks
720
+ * Number of blind transfer-in calls. If a single call is transferred to the agent multiple times, each transfer counts as one.
721
+ *
403
722
  * @example
404
723
  * 0
405
724
  */
406
725
  callsBlindTransferIn?: number;
407
726
  /**
727
+ * @remarks
728
+ * Number of blind transfer-out calls. If a single call is transferred to other agents multiple times, each transfer counts as one.
729
+ *
408
730
  * @example
409
731
  * 0
410
732
  */
411
733
  callsBlindTransferOut?: number;
412
734
  /**
735
+ * @remarks
736
+ * Dial-up count.
737
+ *
413
738
  * @example
414
739
  * 5
415
740
  */
416
741
  callsDialed?: number;
417
742
  /**
743
+ * @remarks
744
+ * Hold count, which is the number of times call hold occurred.
745
+ *
418
746
  * @example
419
747
  * 0
420
748
  */
421
749
  callsHold?: number;
422
750
  /**
751
+ * @remarks
752
+ * Number of calls that rang for the agent.
753
+ *
423
754
  * @example
424
755
  * 0
425
756
  */
426
757
  callsRinged?: number;
427
758
  /**
759
+ * @remarks
760
+ * Maximum dial-up duration, in seconds.
761
+ *
428
762
  * @example
429
763
  * 60
430
764
  */
431
765
  maxDialingTime?: number;
432
766
  /**
767
+ * @remarks
768
+ * Maximum hold time during calls, in seconds.
769
+ *
433
770
  * @example
434
771
  * 0
435
772
  */
436
773
  maxHoldTime?: number;
437
774
  /**
775
+ * @remarks
776
+ * Maximum ring time, in seconds.
777
+ *
438
778
  * @example
439
779
  * 0
440
780
  */
441
781
  maxRingTime?: number;
442
782
  /**
783
+ * @remarks
784
+ * Maximum talk time, in seconds.
785
+ *
443
786
  * @example
444
787
  * 0
445
788
  */
446
789
  maxTalkTime?: number;
447
790
  /**
791
+ * @remarks
792
+ * Maximum post-processing time in seconds.
793
+ *
448
794
  * @example
449
795
  * 2
450
796
  */
451
797
  maxWorkTime?: number;
452
798
  /**
799
+ * @remarks
800
+ * Satisfaction index, which is the average value of the satisfaction key digits (single-digit numbers).
801
+ *
453
802
  * @example
454
803
  * 0
455
804
  */
456
805
  satisfactionIndex?: number;
457
806
  /**
807
+ * @remarks
808
+ * Satisfaction rate. Calculation Formula: Count of evaluations marked as satisfied / Count of satisfaction survey responses.
809
+ *
458
810
  * @example
459
811
  * 0
460
812
  */
461
813
  satisfactionRate?: number;
462
814
  /**
815
+ * @remarks
816
+ * Sending Count of satisfaction surveys.
817
+ *
463
818
  * @example
464
819
  * 0
465
820
  */
466
821
  satisfactionSurveysOffered?: number;
467
822
  /**
823
+ * @remarks
824
+ * Count of satisfaction survey responses.
825
+ *
468
826
  * @example
469
827
  * 0
470
828
  */
471
829
  satisfactionSurveysResponded?: number;
472
830
  /**
831
+ * @remarks
832
+ * Total dial-up duration, in seconds.
833
+ *
473
834
  * @example
474
835
  * 148
475
836
  */
476
837
  totalDialingTime?: number;
477
838
  /**
839
+ * @remarks
840
+ * Total hold duration, in seconds.
841
+ *
478
842
  * @example
479
843
  * 0
480
844
  */
481
845
  totalHoldTime?: number;
482
846
  /**
847
+ * @remarks
848
+ * Total ring time, in seconds.
849
+ *
483
850
  * @example
484
851
  * 0
485
852
  */
486
853
  totalRingTime?: number;
487
854
  /**
855
+ * @remarks
856
+ * Total talk time, in seconds.
857
+ *
488
858
  * @example
489
859
  * 0
490
860
  */
491
861
  totalTalkTime?: number;
492
862
  /**
863
+ * @remarks
864
+ * Total post-processing duration, in seconds.
865
+ *
493
866
  * @example
494
867
  * 4
495
868
  */
@@ -570,8 +943,29 @@ export class ListIntervalAgentReportResponseBodyDataOutbound extends $dara.Model
570
943
  }
571
944
 
572
945
  export class ListIntervalAgentReportResponseBodyDataOverallBreakCodeDetailList extends $dara.Model {
946
+ /**
947
+ * @remarks
948
+ * Break code.
949
+ *
950
+ * @example
951
+ * 会议
952
+ */
573
953
  breakCode?: string;
954
+ /**
955
+ * @remarks
956
+ * Quantity.
957
+ *
958
+ * @example
959
+ * 10
960
+ */
574
961
  count?: number;
962
+ /**
963
+ * @remarks
964
+ * Duration in seconds.
965
+ *
966
+ * @example
967
+ * 100
968
+ */
575
969
  duration?: number;
576
970
  static names(): { [key: string]: string } {
577
971
  return {
@@ -600,148 +994,278 @@ export class ListIntervalAgentReportResponseBodyDataOverallBreakCodeDetailList e
600
994
 
601
995
  export class ListIntervalAgentReportResponseBodyDataOverall extends $dara.Model {
602
996
  /**
997
+ * @remarks
998
+ * Average break duration, in seconds. Calculation Formula: TotalBreakTime / Count of breaks. The count of breaks is not an API statistics field.
999
+ *
603
1000
  * @example
604
1001
  * 0
605
1002
  */
606
1003
  averageBreakTime?: number;
607
1004
  /**
1005
+ * @remarks
1006
+ * Average call hold duration, in seconds. Calculation Formula: TotalHoldTime / (Inbound CallsHold + Outbound CallsHold).
1007
+ *
608
1008
  * @example
609
1009
  * 0
610
1010
  */
611
1011
  averageHoldTime?: number;
612
1012
  /**
1013
+ * @remarks
1014
+ * Average ready time, in seconds. Calculation Formula: TotalReadyTime / Count of ready events. The count of ready events is a non-API statistical field.
1015
+ *
613
1016
  * @example
614
1017
  * 0
615
1018
  */
616
1019
  averageReadyTime?: number;
617
1020
  /**
1021
+ * @remarks
1022
+ * Average talk time, in seconds. Calculation Formula: TotalTalkTime / (CallsAnswered + CallsHandled).
1023
+ *
618
1024
  * @example
619
1025
  * 0
620
1026
  */
621
1027
  averageTalkTime?: number;
622
1028
  /**
1029
+ * @remarks
1030
+ * Average post-processing duration per call, in seconds. Calculation Formula: TotalWorkTime / TotalCalls.
1031
+ *
623
1032
  * @example
624
1033
  * 1
625
1034
  */
626
1035
  averageWorkTime?: number;
1036
+ /**
1037
+ * @remarks
1038
+ * List of break details.
1039
+ */
627
1040
  breakCodeDetailList?: ListIntervalAgentReportResponseBodyDataOverallBreakCodeDetailList[];
628
1041
  /**
1042
+ * @remarks
1043
+ * This field has a value only when the input parameter Interval is Daily, representing the first publish time of the day.
1044
+ *
629
1045
  * @example
630
1046
  * 0
631
1047
  */
632
1048
  firstCheckInTime?: number;
633
- lastCheckOutTime?: number;
634
1049
  /**
1050
+ * @remarks
1051
+ * This field has a value only when the input parameter Interval is Daily, representing the last unpublish time of the day.
1052
+ *
635
1053
  * @example
636
1054
  * 0
637
1055
  */
1056
+ lastCheckOutTime?: number;
1057
+ /**
1058
+ * @remarks
1059
+ * This value is available only when the input parameter Interval is set to Daily, indicating the last unpublish time on that day.
1060
+ *
1061
+ * @example
1062
+ * 已弃用,请使用LastCheckOutTime代替此参数。
1063
+ */
638
1064
  lastCheckoutTime?: number;
639
1065
  /**
1066
+ * @remarks
1067
+ * Maximum break time, in seconds.
1068
+ *
640
1069
  * @example
641
1070
  * 1
642
1071
  */
643
1072
  maxBreakTime?: number;
644
1073
  /**
1074
+ * @remarks
1075
+ * Maximum call hold time, in seconds.
1076
+ *
645
1077
  * @example
646
1078
  * 0
647
1079
  */
648
1080
  maxHoldTime?: number;
649
1081
  /**
1082
+ * @remarks
1083
+ * Maximum ready time, in seconds.
1084
+ *
650
1085
  * @example
651
1086
  * 435
652
1087
  */
653
1088
  maxReadyTime?: number;
654
1089
  /**
1090
+ * @remarks
1091
+ * Maximum talk time, in seconds.
1092
+ *
655
1093
  * @example
656
1094
  * 0
657
1095
  */
658
1096
  maxTalkTime?: number;
659
1097
  /**
1098
+ * @remarks
1099
+ * Maximum post-processing duration in seconds.
1100
+ *
660
1101
  * @example
661
1102
  * 2
662
1103
  */
663
1104
  maxWorkTime?: number;
664
1105
  /**
1106
+ * @remarks
1107
+ * Agent occupancy rate. Calculation Formula: (TotalWorkTime + TotalTalkTime) / TotalLoggedInTime.
1108
+ *
665
1109
  * @example
666
1110
  * 0
667
1111
  */
668
1112
  occupancyRate?: number;
669
1113
  /**
1114
+ * @remarks
1115
+ * Satisfaction index, which is the average value of the satisfaction keypress digits (single-digit numbers).
1116
+ *
670
1117
  * @example
671
1118
  * 0
672
1119
  */
673
1120
  satisfactionIndex?: number;
674
1121
  /**
1122
+ * @remarks
1123
+ * Satisfaction rate. Calculation Formula: Number of evaluations marked as satisfied / Count of satisfaction survey responses.
1124
+ *
675
1125
  * @example
676
1126
  * 0
677
1127
  */
678
1128
  satisfactionRate?: number;
679
1129
  /**
1130
+ * @remarks
1131
+ * Sending Count of satisfaction surveys.
1132
+ *
680
1133
  * @example
681
1134
  * 0
682
1135
  */
683
1136
  satisfactionSurveysOffered?: number;
684
1137
  /**
1138
+ * @remarks
1139
+ * Response Count of satisfaction surveys.
1140
+ *
685
1141
  * @example
686
1142
  * 0
687
1143
  */
688
1144
  satisfactionSurveysResponded?: number;
689
1145
  /**
1146
+ * @remarks
1147
+ * Total break time, in seconds.
1148
+ *
690
1149
  * @example
691
1150
  * 1
692
1151
  */
693
1152
  totalBreakTime?: number;
694
1153
  /**
1154
+ * @remarks
1155
+ * Total call volume. Calculation Formula: CallsOffered + CallsDialed.
1156
+ *
695
1157
  * @example
696
1158
  * 5
697
1159
  */
698
1160
  totalCalls?: number;
699
1161
  /**
1162
+ * @remarks
1163
+ * Total hold time in seconds.
1164
+ *
700
1165
  * @example
701
1166
  * 0
702
1167
  */
703
1168
  totalHoldTime?: number;
704
1169
  /**
1170
+ * @remarks
1171
+ * Total logon duration, in seconds. Note: Exclude offline and break durations.
1172
+ *
705
1173
  * @example
706
1174
  * 914
707
1175
  */
708
1176
  totalLoggedInTime?: number;
1177
+ /**
1178
+ * @remarks
1179
+ * Total off-site logged-in duration, in seconds.
1180
+ *
1181
+ * @example
1182
+ * 100
1183
+ */
709
1184
  totalOffSiteLoggedInTime?: number;
710
1185
  /**
1186
+ * @remarks
1187
+ * Total off-site online duration, in seconds.
1188
+ *
711
1189
  * @example
712
1190
  * 已弃用,请使用TotalOffSiteLoggedInTime代替此参数
713
1191
  */
714
1192
  totalOffSiteOnlineTime?: number;
1193
+ /**
1194
+ * @remarks
1195
+ * Total office phone logged-in time, in seconds.
1196
+ *
1197
+ * @example
1198
+ * 100
1199
+ */
715
1200
  totalOfficePhoneLoggedInTime?: number;
716
1201
  /**
1202
+ * @remarks
1203
+ * Total office phone online time, in seconds.
1204
+ *
717
1205
  * @example
718
1206
  * 已弃用,请使用TotalOfficePhoneLoggedInTime代替此参数
719
1207
  */
720
1208
  totalOfficePhoneOnlineTime?: number;
1209
+ /**
1210
+ * @remarks
1211
+ * Total on-site logged-in duration, in seconds.
1212
+ *
1213
+ * @example
1214
+ * 100
1215
+ */
721
1216
  totalOnSiteLoggedInTime?: number;
722
1217
  /**
1218
+ * @remarks
1219
+ * Total on-site online duration, in seconds.
1220
+ *
723
1221
  * @example
724
1222
  * 已弃用,请使用TotalOnSiteLoggedInTime代替此参数
725
1223
  */
726
1224
  totalOnSiteOnlineTime?: number;
1225
+ /**
1226
+ * @remarks
1227
+ * Total online time for outbound-only scenarios, in seconds.
1228
+ *
1229
+ * @example
1230
+ * 100
1231
+ */
727
1232
  totalOutboundScenarioLoggedInTime?: number;
1233
+ /**
1234
+ * @remarks
1235
+ * Total idle time for outbound-only scenarios, in seconds.
1236
+ *
1237
+ * @example
1238
+ * 100
1239
+ */
728
1240
  totalOutboundScenarioReadyTime?: number;
729
1241
  /**
1242
+ * @remarks
1243
+ * Total outbound-only scenario duration, in seconds.
1244
+ *
730
1245
  * @example
731
1246
  * 已弃用,请使用TotalOutboundScenarioLoggedInTime代替此参数
732
1247
  */
733
1248
  totalOutboundScenarioTime?: number;
734
1249
  /**
1250
+ * @remarks
1251
+ * Total ready time, in seconds.
1252
+ *
735
1253
  * @example
736
1254
  * 763
737
1255
  */
738
1256
  totalReadyTime?: number;
739
1257
  /**
1258
+ * @remarks
1259
+ * Total talk duration, in seconds.
1260
+ *
740
1261
  * @example
741
1262
  * 0
742
1263
  */
743
1264
  totalTalkTime?: number;
744
1265
  /**
1266
+ * @remarks
1267
+ * Total post-processing time in seconds.
1268
+ *
745
1269
  * @example
746
1270
  * 4
747
1271
  */
@@ -839,12 +1363,35 @@ export class ListIntervalAgentReportResponseBodyDataOverall extends $dara.Model
839
1363
  }
840
1364
 
841
1365
  export class ListIntervalAgentReportResponseBodyData extends $dara.Model {
1366
+ /**
1367
+ * @remarks
1368
+ * Back-to-back call metric.
1369
+ */
842
1370
  back2Back?: ListIntervalAgentReportResponseBodyDataBack2Back;
1371
+ /**
1372
+ * @remarks
1373
+ * Inbound metrics.
1374
+ */
843
1375
  inbound?: ListIntervalAgentReportResponseBodyDataInbound;
1376
+ /**
1377
+ * @remarks
1378
+ * Internal call metrics.
1379
+ */
844
1380
  internal?: ListIntervalAgentReportResponseBodyDataInternal;
1381
+ /**
1382
+ * @remarks
1383
+ * Outbound metrics.
1384
+ */
845
1385
  outbound?: ListIntervalAgentReportResponseBodyDataOutbound;
1386
+ /**
1387
+ * @remarks
1388
+ * Overall metrics.
1389
+ */
846
1390
  overall?: ListIntervalAgentReportResponseBodyDataOverall;
847
1391
  /**
1392
+ * @remarks
1393
+ * Start time of the time segment, formatted as a UNIX timestamp in milliseconds.
1394
+ *
848
1395
  * @example
849
1396
  * 1620291600000
850
1397
  */
@@ -897,18 +1444,38 @@ export class ListIntervalAgentReportResponseBodyData extends $dara.Model {
897
1444
 
898
1445
  export class ListIntervalAgentReportResponseBody extends $dara.Model {
899
1446
  /**
1447
+ * @remarks
1448
+ * Response code.
1449
+ *
900
1450
  * @example
901
1451
  * OK
902
1452
  */
903
1453
  code?: string;
1454
+ /**
1455
+ * @remarks
1456
+ * List of agent segment statistics.
1457
+ */
904
1458
  data?: ListIntervalAgentReportResponseBodyData[];
905
1459
  /**
1460
+ * @remarks
1461
+ * HTTP status code.
1462
+ *
906
1463
  * @example
907
1464
  * 200
908
1465
  */
909
1466
  httpStatusCode?: number;
1467
+ /**
1468
+ * @remarks
1469
+ * Response message.
1470
+ *
1471
+ * @example
1472
+ * 无
1473
+ */
910
1474
  message?: string;
911
1475
  /**
1476
+ * @remarks
1477
+ * Request ID.
1478
+ *
912
1479
  * @example
913
1480
  * 943D8EF3-3321-471F-A104-51C96FCA94D6
914
1481
  */