@alicloud/ccc20200701 2.2.0 → 2.3.1

package/dist/client.d.ts

@@ -701,6 +701,50 @@ export declare class CompleteAttendedTransferResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class CreateCallTagsRequest extends $tea.Model {
+    callTagNameList?: string;
+    instanceId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class CreateCallTagsResponseBody extends $tea.Model {
+    code?: string;
+    data?: CreateCallTagsResponseBodyData[];
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class CreateCallTagsResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: CreateCallTagsResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class CreateCampaignRequest extends $tea.Model {
     callableTime?: string;
     caseFileKey?: string;
@@ -784,6 +828,50 @@ export declare class CreateCampaignResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class CreateCustomCallTaggingRequest extends $tea.Model {
+    customNumberList?: string;
+    instanceId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class CreateCustomCallTaggingResponseBody extends $tea.Model {
+    code?: string;
+    data?: CreateCustomCallTaggingResponseBodyData[];
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class CreateCustomCallTaggingResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: CreateCustomCallTaggingResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class CreateInstanceRequest extends $tea.Model {
     adminRamIdList?: string;
     description?: string;
@@ -879,6 +967,7 @@ export declare class CreateSkillGroupResponse extends $tea.Model {
     });
 }
 export declare class CreateUserRequest extends $tea.Model {
+    displayId?: string;
     displayName?: string;
     email?: string;
     instanceId?: string;
@@ -930,10 +1019,9 @@ export declare class CreateUserResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class DeleteSkillGroupRequest extends $tea.Model {
-    force?: boolean;
+export declare class DeleteCallTagRequest extends $tea.Model {
     instanceId?: string;
-    skillGroupId?: string;
+    tagName?: string;
     static names(): {
         [key: string]: string;
     };
@@ -944,7 +1032,7 @@ export declare class DeleteSkillGroupRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class DeleteSkillGroupResponseBody extends $tea.Model {
+export declare class DeleteCallTagResponseBody extends $tea.Model {
     code?: string;
     httpStatusCode?: number;
     message?: string;
@@ -959,11 +1047,11 @@ export declare class DeleteSkillGroupResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class DeleteSkillGroupResponse extends $tea.Model {
+export declare class DeleteCallTagResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: DeleteSkillGroupResponseBody;
+    body: DeleteCallTagResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -974,9 +1062,9 @@ export declare class DeleteSkillGroupResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetCallDetailRecordRequest extends $tea.Model {
-    contactId?: string;
+export declare class DeleteCustomCallTaggingRequest extends $tea.Model {
     instanceId?: string;
+    number?: string;
     static names(): {
         [key: string]: string;
     };
@@ -987,9 +1075,8 @@ export declare class GetCallDetailRecordRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetCallDetailRecordResponseBody extends $tea.Model {
+export declare class DeleteCustomCallTaggingResponseBody extends $tea.Model {
     code?: string;
-    data?: GetCallDetailRecordResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     requestId?: string;
@@ -1003,11 +1090,11 @@ export declare class GetCallDetailRecordResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetCallDetailRecordResponse extends $tea.Model {
+export declare class DeleteCustomCallTaggingResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetCallDetailRecordResponseBody;
+    body: DeleteCustomCallTaggingResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1018,9 +1105,10 @@ export declare class GetCallDetailRecordResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetCampaignRequest extends $tea.Model {
-    campaignId?: string;
+export declare class DeleteSkillGroupRequest extends $tea.Model {
+    force?: boolean;
     instanceId?: string;
+    skillGroupId?: string;
     static names(): {
         [key: string]: string;
     };
@@ -1031,12 +1119,11 @@ export declare class GetCampaignRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetCampaignResponseBody extends $tea.Model {
+export declare class DeleteSkillGroupResponseBody extends $tea.Model {
     code?: string;
-    data?: GetCampaignResponseBodyData;
     httpStatusCode?: number;
+    message?: string;
     requestId?: string;
-    success?: boolean;
     static names(): {
         [key: string]: string;
     };
@@ -1047,11 +1134,11 @@ export declare class GetCampaignResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetCampaignResponse extends $tea.Model {
+export declare class DeleteSkillGroupResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetCampaignResponseBody;
+    body: DeleteSkillGroupResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1062,11 +1149,8 @@ export declare class GetCampaignResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetHistoricalCallerReportRequest extends $tea.Model {
-    callingNumber?: string;
+export declare class ExportCustomCallTaggingRequest extends $tea.Model {
     instanceId?: string;
-    startTime?: number;
-    stopTime?: number;
     static names(): {
         [key: string]: string;
     };
@@ -1077,11 +1161,12 @@ export declare class GetHistoricalCallerReportRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetHistoricalCallerReportResponseBody extends $tea.Model {
+export declare class ExportCustomCallTaggingResponseBody extends $tea.Model {
     code?: string;
-    data?: GetHistoricalCallerReportResponseBodyData;
+    data?: string;
     httpStatusCode?: number;
     message?: string;
+    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -1093,11 +1178,11 @@ export declare class GetHistoricalCallerReportResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetHistoricalCallerReportResponse extends $tea.Model {
+export declare class ExportCustomCallTaggingResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetHistoricalCallerReportResponseBody;
+    body: ExportCustomCallTaggingResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1108,10 +1193,10 @@ export declare class GetHistoricalCallerReportResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetHistoricalInstanceReportRequest extends $tea.Model {
-    endTime?: number;
+export declare class ExportDoNotCallNumbersRequest extends $tea.Model {
     instanceId?: string;
-    startTime?: number;
+    scope?: string;
+    searchPattern?: string;
     static names(): {
         [key: string]: string;
     };
@@ -1122,11 +1207,12 @@ export declare class GetHistoricalInstanceReportRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetHistoricalInstanceReportResponseBody extends $tea.Model {
+export declare class ExportDoNotCallNumbersResponseBody extends $tea.Model {
     code?: string;
-    data?: GetHistoricalInstanceReportResponseBodyData;
+    data?: string;
     httpStatusCode?: number;
     message?: string;
+    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -1138,11 +1224,11 @@ export declare class GetHistoricalInstanceReportResponseBody extends $tea.Model
         [key: string]: any;
     });
 }
-export declare class GetHistoricalInstanceReportResponse extends $tea.Model {
+export declare class ExportDoNotCallNumbersResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetHistoricalInstanceReportResponseBody;
+    body: ExportDoNotCallNumbersResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1153,7 +1239,8 @@ export declare class GetHistoricalInstanceReportResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetInstanceRequest extends $tea.Model {
+export declare class GetCallDetailRecordRequest extends $tea.Model {
+    contactId?: string;
     instanceId?: string;
     static names(): {
         [key: string]: string;
@@ -1165,12 +1252,11 @@ export declare class GetInstanceRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetInstanceResponseBody extends $tea.Model {
+export declare class GetCallDetailRecordResponseBody extends $tea.Model {
     code?: string;
-    data?: GetInstanceResponseBodyData;
+    data?: GetCallDetailRecordResponseBodyData;
     httpStatusCode?: number;
     message?: string;
-    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -1182,11 +1268,11 @@ export declare class GetInstanceResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetInstanceResponse extends $tea.Model {
+export declare class GetCallDetailRecordResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetInstanceResponseBody;
+    body: GetCallDetailRecordResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1197,10 +1283,9 @@ export declare class GetInstanceResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetInstanceTrendingReportRequest extends $tea.Model {
-    endTime?: number;
+export declare class GetCampaignRequest extends $tea.Model {
+    campaignId?: string;
     instanceId?: string;
-    startTime?: number;
     static names(): {
         [key: string]: string;
     };
@@ -1211,12 +1296,12 @@ export declare class GetInstanceTrendingReportRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetInstanceTrendingReportResponseBody extends $tea.Model {
+export declare class GetCampaignResponseBody extends $tea.Model {
     code?: string;
-    data?: GetInstanceTrendingReportResponseBodyData;
+    data?: GetCampaignResponseBodyData;
     httpStatusCode?: number;
-    message?: string;
     requestId?: string;
+    success?: boolean;
     static names(): {
         [key: string]: string;
     };
@@ -1227,11 +1312,11 @@ export declare class GetInstanceTrendingReportResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetInstanceTrendingReportResponse extends $tea.Model {
+export declare class GetCampaignResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetInstanceTrendingReportResponseBody;
+    body: GetCampaignResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1242,9 +1327,9 @@ export declare class GetInstanceTrendingReportResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetLoginDetailsRequest extends $tea.Model {
+export declare class GetCaseFileUploadUrlRequest extends $tea.Model {
+    fileName?: string;
     instanceId?: string;
-    userId?: string;
     static names(): {
         [key: string]: string;
     };
@@ -1255,12 +1340,11 @@ export declare class GetLoginDetailsRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetLoginDetailsResponseBody extends $tea.Model {
+export declare class GetCaseFileUploadUrlResponseBody extends $tea.Model {
     code?: string;
-    data?: GetLoginDetailsResponseBodyData;
+    data?: GetCaseFileUploadUrlResponseBodyData;
     httpStatusCode?: number;
     message?: string;
-    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -1272,11 +1356,11 @@ export declare class GetLoginDetailsResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetLoginDetailsResponse extends $tea.Model {
+export declare class GetCaseFileUploadUrlResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetLoginDetailsResponseBody;
+    body: GetCaseFileUploadUrlResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1287,8 +1371,8 @@ export declare class GetLoginDetailsResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetMonoRecordingRequest extends $tea.Model {
-    contactId?: string;
+export declare class GetDoNotCallFileUploadParametersRequest extends $tea.Model {
+    fileName?: string;
     instanceId?: string;
     static names(): {
         [key: string]: string;
@@ -1300,12 +1384,13 @@ export declare class GetMonoRecordingRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetMonoRecordingResponseBody extends $tea.Model {
+export declare class GetDoNotCallFileUploadParametersResponseBody extends $tea.Model {
     code?: string;
-    data?: GetMonoRecordingResponseBodyData;
+    data?: GetDoNotCallFileUploadParametersResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     requestId?: string;
+    success?: boolean;
     static names(): {
         [key: string]: string;
     };
@@ -1316,11 +1401,11 @@ export declare class GetMonoRecordingResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetMonoRecordingResponse extends $tea.Model {
+export declare class GetDoNotCallFileUploadParametersResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetMonoRecordingResponseBody;
+    body: GetDoNotCallFileUploadParametersResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1331,9 +1416,11 @@ export declare class GetMonoRecordingResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetMultiChannelRecordingRequest extends $tea.Model {
-    contactId?: string;
+export declare class GetHistoricalCallerReportRequest extends $tea.Model {
+    callingNumber?: string;
     instanceId?: string;
+    startTime?: number;
+    stopTime?: number;
     static names(): {
         [key: string]: string;
     };
@@ -1344,9 +1431,9 @@ export declare class GetMultiChannelRecordingRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetMultiChannelRecordingResponseBody extends $tea.Model {
+export declare class GetHistoricalCallerReportResponseBody extends $tea.Model {
     code?: string;
-    data?: GetMultiChannelRecordingResponseBodyData;
+    data?: GetHistoricalCallerReportResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     requestId?: string;
@@ -1360,11 +1447,11 @@ export declare class GetMultiChannelRecordingResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetMultiChannelRecordingResponse extends $tea.Model {
+export declare class GetHistoricalCallerReportResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetMultiChannelRecordingResponseBody;
+    body: GetHistoricalCallerReportResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1375,9 +1462,9 @@ export declare class GetMultiChannelRecordingResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetNumberLocationRequest extends $tea.Model {
+export declare class GetHistoricalCampaignReportRequest extends $tea.Model {
+    campaignId?: string;
     instanceId?: string;
-    number?: string;
     static names(): {
         [key: string]: string;
     };
@@ -1388,9 +1475,9 @@ export declare class GetNumberLocationRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetNumberLocationResponseBody extends $tea.Model {
+export declare class GetHistoricalCampaignReportResponseBody extends $tea.Model {
     code?: string;
-    data?: GetNumberLocationResponseBodyData;
+    data?: GetHistoricalCampaignReportResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     requestId?: string;
@@ -1404,11 +1491,11 @@ export declare class GetNumberLocationResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetNumberLocationResponse extends $tea.Model {
+export declare class GetHistoricalCampaignReportResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetNumberLocationResponseBody;
+    body: GetHistoricalCampaignReportResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1419,8 +1506,10 @@ export declare class GetNumberLocationResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetRealtimeInstanceStatesRequest extends $tea.Model {
+export declare class GetHistoricalInstanceReportRequest extends $tea.Model {
+    endTime?: number;
     instanceId?: string;
+    startTime?: number;
     static names(): {
         [key: string]: string;
     };
@@ -1431,9 +1520,9 @@ export declare class GetRealtimeInstanceStatesRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetRealtimeInstanceStatesResponseBody extends $tea.Model {
+export declare class GetHistoricalInstanceReportResponseBody extends $tea.Model {
     code?: string;
-    data?: GetRealtimeInstanceStatesResponseBodyData;
+    data?: GetHistoricalInstanceReportResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     requestId?: string;
@@ -1447,11 +1536,11 @@ export declare class GetRealtimeInstanceStatesResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetRealtimeInstanceStatesResponse extends $tea.Model {
+export declare class GetHistoricalInstanceReportResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetRealtimeInstanceStatesResponseBody;
+    body: GetHistoricalInstanceReportResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1462,9 +1551,8 @@ export declare class GetRealtimeInstanceStatesResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetTurnCredentialsRequest extends $tea.Model {
+export declare class GetInstanceRequest extends $tea.Model {
     instanceId?: string;
-    userId?: string;
     static names(): {
         [key: string]: string;
     };
@@ -1475,9 +1563,9 @@ export declare class GetTurnCredentialsRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetTurnCredentialsResponseBody extends $tea.Model {
+export declare class GetInstanceResponseBody extends $tea.Model {
     code?: string;
-    data?: GetTurnCredentialsResponseBodyData;
+    data?: GetInstanceResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     params?: string[];
@@ -1492,11 +1580,11 @@ export declare class GetTurnCredentialsResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetTurnCredentialsResponse extends $tea.Model {
+export declare class GetInstanceResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetTurnCredentialsResponseBody;
+    body: GetInstanceResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1507,8 +1595,10 @@ export declare class GetTurnCredentialsResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetTurnServerListRequest extends $tea.Model {
+export declare class GetInstanceTrendingReportRequest extends $tea.Model {
+    endTime?: number;
     instanceId?: string;
+    startTime?: number;
     static names(): {
         [key: string]: string;
     };
@@ -1519,12 +1609,11 @@ export declare class GetTurnServerListRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetTurnServerListResponseBody extends $tea.Model {
+export declare class GetInstanceTrendingReportResponseBody extends $tea.Model {
     code?: string;
-    data?: string;
+    data?: GetInstanceTrendingReportResponseBodyData;
     httpStatusCode?: number;
     message?: string;
-    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -1536,11 +1625,11 @@ export declare class GetTurnServerListResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetTurnServerListResponse extends $tea.Model {
+export declare class GetInstanceTrendingReportResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetTurnServerListResponseBody;
+    body: GetInstanceTrendingReportResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1551,8 +1640,7 @@ export declare class GetTurnServerListResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetUserRequest extends $tea.Model {
-    extension?: string;
+export declare class GetLoginDetailsRequest extends $tea.Model {
     instanceId?: string;
     userId?: string;
     static names(): {
@@ -1565,9 +1653,9 @@ export declare class GetUserRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetUserResponseBody extends $tea.Model {
+export declare class GetLoginDetailsResponseBody extends $tea.Model {
     code?: string;
-    data?: GetUserResponseBodyData;
+    data?: GetLoginDetailsResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     params?: string[];
@@ -1582,11 +1670,11 @@ export declare class GetUserResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class GetUserResponse extends $tea.Model {
+export declare class GetLoginDetailsResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: GetUserResponseBody;
+    body: GetLoginDetailsResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1597,13 +1685,9 @@ export declare class GetUserResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class HoldCallRequest extends $tea.Model {
-    channelId?: string;
-    deviceId?: string;
+export declare class GetMonoRecordingRequest extends $tea.Model {
+    contactId?: string;
     instanceId?: string;
-    jobId?: string;
-    music?: string;
-    userId?: string;
     static names(): {
         [key: string]: string;
     };
@@ -1614,12 +1698,11 @@ export declare class HoldCallRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class HoldCallResponseBody extends $tea.Model {
+export declare class GetMonoRecordingResponseBody extends $tea.Model {
     code?: string;
-    data?: HoldCallResponseBodyData;
+    data?: GetMonoRecordingResponseBodyData;
     httpStatusCode?: number;
     message?: string;
-    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -1631,11 +1714,11 @@ export declare class HoldCallResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class HoldCallResponse extends $tea.Model {
+export declare class GetMonoRecordingResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: HoldCallResponseBody;
+    body: GetMonoRecordingResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -1646,9 +1729,458 @@ export declare class HoldCallResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class InitiateAttendedTransferRequest extends $tea.Model {
-    deviceId?: string;
-    instanceId?: string;
+export declare class GetMultiChannelRecordingRequest extends $tea.Model {
+    contactId?: string;
+    instanceId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetMultiChannelRecordingResponseBody extends $tea.Model {
+    code?: string;
+    data?: GetMultiChannelRecordingResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetMultiChannelRecordingResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: GetMultiChannelRecordingResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetNumberLocationRequest extends $tea.Model {
+    instanceId?: string;
+    number?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetNumberLocationResponseBody extends $tea.Model {
+    code?: string;
+    data?: GetNumberLocationResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetNumberLocationResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: GetNumberLocationResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetRealtimeCampaignStatsRequest extends $tea.Model {
+    instanceId?: string;
+    queueId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetRealtimeCampaignStatsResponseBody extends $tea.Model {
+    code?: string;
+    data?: GetRealtimeCampaignStatsResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetRealtimeCampaignStatsResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: GetRealtimeCampaignStatsResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetRealtimeInstanceStatesRequest extends $tea.Model {
+    instanceId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetRealtimeInstanceStatesResponseBody extends $tea.Model {
+    code?: string;
+    data?: GetRealtimeInstanceStatesResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetRealtimeInstanceStatesResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: GetRealtimeInstanceStatesResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetTurnCredentialsRequest extends $tea.Model {
+    instanceId?: string;
+    userId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetTurnCredentialsResponseBody extends $tea.Model {
+    code?: string;
+    data?: GetTurnCredentialsResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetTurnCredentialsResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: GetTurnCredentialsResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetTurnServerListRequest extends $tea.Model {
+    instanceId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetTurnServerListResponseBody extends $tea.Model {
+    code?: string;
+    data?: string;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetTurnServerListResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: GetTurnServerListResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetUserRequest extends $tea.Model {
+    extension?: string;
+    instanceId?: string;
+    userId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetUserResponseBody extends $tea.Model {
+    code?: string;
+    data?: GetUserResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetUserResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: GetUserResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class HoldCallRequest extends $tea.Model {
+    channelId?: string;
+    deviceId?: string;
+    instanceId?: string;
+    jobId?: string;
+    music?: string;
+    userId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class HoldCallResponseBody extends $tea.Model {
+    code?: string;
+    data?: HoldCallResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class HoldCallResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: HoldCallResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ImportCustomCallTaggingRequest extends $tea.Model {
+    filePath?: string;
+    instanceId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ImportCustomCallTaggingResponseBody extends $tea.Model {
+    code?: string;
+    data?: ImportCustomCallTaggingResponseBodyData[];
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ImportCustomCallTaggingResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ImportCustomCallTaggingResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ImportDoNotCallNumbersRequest extends $tea.Model {
+    filePath?: string;
+    instanceId?: string;
+    numberList?: string;
+    remark?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ImportDoNotCallNumbersResponseBody extends $tea.Model {
+    code?: string;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ImportDoNotCallNumbersResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ImportDoNotCallNumbersResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class InitiateAttendedTransferRequest extends $tea.Model {
+    deviceId?: string;
+    instanceId?: string;
     jobId?: string;
     timeoutSeconds?: number;
     transferee?: string;
@@ -1887,6 +2419,103 @@ export declare class ListAgentStateLogsResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ListAgentStatesRequest extends $tea.Model {
+    agentIds?: string;
+    instanceId?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    skillGroupId?: string;
+    state?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentStatesResponseBody extends $tea.Model {
+    code?: string;
+    data?: ListAgentStatesResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    success?: boolean;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentStatesResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ListAgentStatesResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentSummaryReportsSinceMidnightRequest extends $tea.Model {
+    agentIds?: string;
+    instanceId?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    skillGroupId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentSummaryReportsSinceMidnightResponseBody extends $tea.Model {
+    code?: string;
+    httpStatusCode?: number;
+    message?: string;
+    pagedAgentSummaryReport?: ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReport;
+    requestId?: string;
+    success?: boolean;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentSummaryReportsSinceMidnightResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ListAgentSummaryReportsSinceMidnightResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ListAttemptsRequest extends $tea.Model {
     agentId?: string;
     attemptId?: string;
@@ -2049,6 +2678,51 @@ export declare class ListCallDetailRecordsResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ListCallTagsRequest extends $tea.Model {
+    instanceId?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListCallTagsResponseBody extends $tea.Model {
+    code?: string;
+    data?: ListCallTagsResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListCallTagsResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ListCallTagsResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ListCampaignTrendingReportRequest extends $tea.Model {
     campaignId?: string;
     endTime?: number;
@@ -2166,11 +2840,103 @@ export declare class ListCasesRequest extends $tea.Model {
 }
 export declare class ListCasesResponseBody extends $tea.Model {
     code?: string;
-    data?: ListCasesResponseBodyData;
+    data?: ListCasesResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    success?: boolean;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListCasesResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ListCasesResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListConfigItemsRequest extends $tea.Model {
+    instanceId?: string;
+    objectId?: string;
+    objectType?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListConfigItemsResponseBody extends $tea.Model {
+    code?: string;
+    data?: ListConfigItemsResponseBodyData[];
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListConfigItemsResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ListConfigItemsResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListContactFlowsRequest extends $tea.Model {
+    instanceId?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    type?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListContactFlowsResponseBody extends $tea.Model {
+    code?: string;
+    data?: ListContactFlowsResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     requestId?: string;
-    success?: boolean;
     static names(): {
         [key: string]: string;
     };
@@ -2181,11 +2947,11 @@ export declare class ListCasesResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListCasesResponse extends $tea.Model {
+export declare class ListContactFlowsResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: ListCasesResponseBody;
+    body: ListContactFlowsResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -2196,10 +2962,12 @@ export declare class ListCasesResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListConfigItemsRequest extends $tea.Model {
+export declare class ListCustomCallTaggingRequest extends $tea.Model {
+    callTagNameList?: string;
     instanceId?: string;
-    objectId?: string;
-    objectType?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    searchPattern?: string;
     static names(): {
         [key: string]: string;
     };
@@ -2210,12 +2978,11 @@ export declare class ListConfigItemsRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListConfigItemsResponseBody extends $tea.Model {
+export declare class ListCustomCallTaggingResponseBody extends $tea.Model {
     code?: string;
-    data?: ListConfigItemsResponseBodyData[];
+    data?: ListCustomCallTaggingResponseBodyData;
     httpStatusCode?: number;
     message?: string;
-    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -2227,11 +2994,11 @@ export declare class ListConfigItemsResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListConfigItemsResponse extends $tea.Model {
+export declare class ListCustomCallTaggingResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: ListConfigItemsResponseBody;
+    body: ListCustomCallTaggingResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -2242,11 +3009,9 @@ export declare class ListConfigItemsResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListContactFlowsRequest extends $tea.Model {
+export declare class ListDevicesRequest extends $tea.Model {
     instanceId?: string;
-    pageNumber?: number;
-    pageSize?: number;
-    type?: string;
+    userId?: string;
     static names(): {
         [key: string]: string;
     };
@@ -2257,11 +3022,12 @@ export declare class ListContactFlowsRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListContactFlowsResponseBody extends $tea.Model {
+export declare class ListDevicesResponseBody extends $tea.Model {
     code?: string;
-    data?: ListContactFlowsResponseBodyData;
+    data?: ListDevicesResponseBodyData[];
     httpStatusCode?: number;
     message?: string;
+    params?: string[];
     requestId?: string;
     static names(): {
         [key: string]: string;
@@ -2273,11 +3039,11 @@ export declare class ListContactFlowsResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListContactFlowsResponse extends $tea.Model {
+export declare class ListDevicesResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: ListContactFlowsResponseBody;
+    body: ListDevicesResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -2288,9 +3054,12 @@ export declare class ListContactFlowsResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListDevicesRequest extends $tea.Model {
+export declare class ListDoNotCallNumbersRequest extends $tea.Model {
     instanceId?: string;
-    userId?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    scope?: string;
+    searchPattern?: string;
     static names(): {
         [key: string]: string;
     };
@@ -2301,9 +3070,9 @@ export declare class ListDevicesRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListDevicesResponseBody extends $tea.Model {
+export declare class ListDoNotCallNumbersResponseBody extends $tea.Model {
     code?: string;
-    data?: ListDevicesResponseBodyData[];
+    data?: ListDoNotCallNumbersResponseBodyData;
     httpStatusCode?: number;
     message?: string;
     params?: string[];
@@ -2318,11 +3087,11 @@ export declare class ListDevicesResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListDevicesResponse extends $tea.Model {
+export declare class ListDoNotCallNumbersResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: ListDevicesResponseBody;
+    body: ListDoNotCallNumbersResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -3263,6 +4032,100 @@ export declare class ListSipTracesResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ListSkillGroupStatesRequest extends $tea.Model {
+    instanceId?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    skillGroupIds?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupStatesResponseBody extends $tea.Model {
+    code?: string;
+    data?: ListSkillGroupStatesResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    success?: boolean;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupStatesResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ListSkillGroupStatesResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightRequest extends $tea.Model {
+    instanceId?: string;
+    pageNumber?: number;
+    pageSize?: number;
+    skillGroups?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightResponseBody extends $tea.Model {
+    code?: string;
+    httpStatusCode?: number;
+    message?: string;
+    pagedSkillGroupSummaryReport?: ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReport;
+    requestId?: string;
+    success?: boolean;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ListSkillGroupSummaryReportsSinceMidnightResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ListSkillGroupsRequest extends $tea.Model {
     instanceId?: string;
     pageNumber?: number;
@@ -3549,6 +4412,51 @@ export declare class MakeCallResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ModifyCustomCallTaggingRequest extends $tea.Model {
+    callTagNameList?: string;
+    description?: string;
+    instanceId?: string;
+    number?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ModifyCustomCallTaggingResponseBody extends $tea.Model {
+    code?: string;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ModifyCustomCallTaggingResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ModifyCustomCallTaggingResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ModifyInstanceRequest extends $tea.Model {
     description?: string;
     instanceId?: string;
@@ -3730,6 +4638,7 @@ export declare class ModifySkillLevelsOfUserResponse extends $tea.Model {
     });
 }
 export declare class ModifyUserRequest extends $tea.Model {
+    displayId?: string;
     instanceId?: string;
     mobile?: string;
     roleId?: string;
@@ -4135,7 +5044,101 @@ export declare class RegisterDeviceResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: RegisterDeviceResponseBody;
+    body: RegisterDeviceResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class RegisterDevicesRequest extends $tea.Model {
+    deviceId?: string;
+    instanceId?: string;
+    password?: string;
+    userIdListJson?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class RegisterDevicesResponseBody extends $tea.Model {
+    code?: string;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class RegisterDevicesResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: RegisterDevicesResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ReleaseCallRequest extends $tea.Model {
+    channelId?: string;
+    deviceId?: string;
+    instanceId?: string;
+    jobId?: string;
+    userId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ReleaseCallResponseBody extends $tea.Model {
+    code?: string;
+    data?: ReleaseCallResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ReleaseCallResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: ReleaseCallResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -4146,12 +5149,9 @@ export declare class RegisterDeviceResponse extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ReleaseCallRequest extends $tea.Model {
-    channelId?: string;
-    deviceId?: string;
+export declare class RemoveDoNotCallNumbersRequest extends $tea.Model {
     instanceId?: string;
-    jobId?: string;
-    userId?: string;
+    numberList?: string;
     static names(): {
         [key: string]: string;
     };
@@ -4162,9 +5162,9 @@ export declare class ReleaseCallRequest extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ReleaseCallResponseBody extends $tea.Model {
+export declare class RemoveDoNotCallNumbersResponseBody extends $tea.Model {
     code?: string;
-    data?: ReleaseCallResponseBodyData;
+    data?: string;
     httpStatusCode?: number;
     message?: string;
     params?: string[];
@@ -4179,11 +5179,11 @@ export declare class ReleaseCallResponseBody extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ReleaseCallResponse extends $tea.Model {
+export declare class RemoveDoNotCallNumbersResponse extends $tea.Model {
     headers: {
         [key: string]: string;
     };
-    body: ReleaseCallResponseBody;
+    body: RemoveDoNotCallNumbersResponseBody;
     static names(): {
         [key: string]: string;
     };
@@ -5269,6 +6269,49 @@ export declare class UnmuteCallResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class UnregisterDeviceRequest extends $tea.Model {
+    instanceId?: string;
+    userId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class UnregisterDeviceResponseBody extends $tea.Model {
+    code?: string;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class UnregisterDeviceResponse extends $tea.Model {
+    headers: {
+        [key: string]: string;
+    };
+    body: UnregisterDeviceResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class UpdateConfigItemsRequest extends $tea.Model {
     configItems?: string;
     instanceId?: string;
@@ -5815,6 +6858,19 @@ export declare class CompleteAttendedTransferResponseBodyData extends $tea.Model
         [key: string]: any;
     });
 }
+export declare class CreateCallTagsResponseBodyData extends $tea.Model {
+    item?: string;
+    reason?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class CreateCampaignRequestCaseList extends $tea.Model {
     customVariables?: string;
     phoneNumber?: string;
@@ -5829,6 +6885,19 @@ export declare class CreateCampaignRequestCaseList extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class CreateCustomCallTaggingResponseBodyData extends $tea.Model {
+    item?: string;
+    reason?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class CreateSkillGroupResponseBodyData extends $tea.Model {
     description?: string;
     instanceId?: string;
@@ -5932,6 +7001,7 @@ export declare class GetCallDetailRecordResponseBodyDataIvrEventsEventSequence e
 export declare class GetCallDetailRecordResponseBodyDataIvrEvents extends $tea.Model {
     eventSequence?: GetCallDetailRecordResponseBodyDataIvrEventsEventSequence[];
     flowId?: string;
+    flowType?: string;
     static names(): {
         [key: string]: string;
     };
@@ -6038,6 +7108,36 @@ export declare class GetCampaignResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class GetCaseFileUploadUrlResponseBodyData extends $tea.Model {
+    caseFileKey?: string;
+    url?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetDoNotCallFileUploadParametersResponseBodyData extends $tea.Model {
+    accessKeyId?: string;
+    expireTime?: number;
+    filePath?: string;
+    host?: string;
+    policy?: string;
+    signature?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class GetHistoricalCallerReportResponseBodyData extends $tea.Model {
     lastCallingTime?: number;
     totalCalls?: number;
@@ -6051,6 +7151,23 @@ export declare class GetHistoricalCallerReportResponseBodyData extends $tea.Mode
         [key: string]: any;
     });
 }
+export declare class GetHistoricalCampaignReportResponseBodyData extends $tea.Model {
+    abandonedRate?: number;
+    callsAbandoned?: number;
+    callsConnected?: number;
+    callsDialed?: number;
+    connectedRate?: number;
+    occupancyRate?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class GetHistoricalInstanceReportResponseBodyDataInbound extends $tea.Model {
     abandonRate?: number;
     averageAbandonTime?: number;
@@ -6324,13 +7441,17 @@ export declare class GetInstanceTrendingReportResponseBodyData extends $tea.Mode
 }
 export declare class GetLoginDetailsResponseBodyData extends $tea.Model {
     agentServerUrl?: string;
+    deviceExt?: string;
     deviceId?: string;
+    deviceState?: string;
     displayName?: string;
     extension?: string;
     signature?: string;
+    signature2?: string;
     sipServerUrl?: string;
     userId?: string;
     userKey?: string;
+    userKey2?: string;
     workMode?: string;
     static names(): {
         [key: string]: string;
@@ -6382,6 +7503,24 @@ export declare class GetNumberLocationResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class GetRealtimeCampaignStatsResponseBodyData extends $tea.Model {
+    breakingAgents?: number;
+    caps?: number;
+    loggedInAgents?: number;
+    readyAgents?: number;
+    talkingAgents?: number;
+    totalAgents?: number;
+    workingAgents?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class GetRealtimeInstanceStatesResponseBodyData extends $tea.Model {
     breakingAgents?: number;
     instanceId?: string;
@@ -6417,6 +7556,10 @@ export declare class GetTurnCredentialsResponseBodyData extends $tea.Model {
     });
 }
 export declare class GetUserResponseBodyData extends $tea.Model {
+    deviceExt?: string;
+    deviceId?: string;
+    deviceState?: string;
+    displayId?: string;
     displayName?: string;
     email?: string;
     extension?: string;
@@ -6515,6 +7658,19 @@ export declare class HoldCallResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ImportCustomCallTaggingResponseBodyData extends $tea.Model {
+    item?: string;
+    reason?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class InitiateAttendedTransferResponseBodyDataCallContextChannelContexts extends $tea.Model {
     associatedData?: {
         [key: string]: any;
@@ -6823,9 +7979,159 @@ export declare class LaunchSurveyResponseBodyDataUserContext extends $tea.Model
         [key: string]: any;
     });
 }
-export declare class LaunchSurveyResponseBodyData extends $tea.Model {
-    callContext?: LaunchSurveyResponseBodyDataCallContext;
-    userContext?: LaunchSurveyResponseBodyDataUserContext;
+export declare class LaunchSurveyResponseBodyData extends $tea.Model {
+    callContext?: LaunchSurveyResponseBodyDataCallContext;
+    userContext?: LaunchSurveyResponseBodyDataUserContext;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentStateLogsResponseBodyData extends $tea.Model {
+    duration?: number;
+    startTime?: number;
+    state?: string;
+    stateCode?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentStatesResponseBodyDataList extends $tea.Model {
+    agentId?: string;
+    agentName?: string;
+    dn?: string;
+    instanceId?: string;
+    loginName?: string;
+    state?: string;
+    stateDuration?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentStatesResponseBodyData extends $tea.Model {
+    list?: ListAgentStatesResponseBodyDataList[];
+    pageNumber?: number;
+    pageSize?: number;
+    totalCount?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportListInbound extends $tea.Model {
+    averageRingTime?: number;
+    averageTalkTime?: number;
+    averageWorkTime?: number;
+    callsHandled?: number;
+    callsOffered?: number;
+    handleRate?: number;
+    maxRingTime?: number;
+    maxTalkTime?: number;
+    maxWorkTime?: number;
+    satisfactionIndex?: number;
+    satisfactionSurveysOffered?: number;
+    satisfactionSurveysResponded?: number;
+    serviceLevel20?: number;
+    totalRingTime?: number;
+    totalTalkTime?: number;
+    totalWorkTime?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportListOutbound extends $tea.Model {
+    answerRate?: number;
+    averageDialingTime?: number;
+    averageTalkTime?: number;
+    averageWorkTime?: number;
+    callsAnswered?: number;
+    callsDialed?: number;
+    maxDialingTime?: number;
+    maxTalkTime?: number;
+    maxWorkTime?: string;
+    satisfactionIndex?: number;
+    satisfactionSurveysOffered?: number;
+    satisfactionSurveysResponded?: number;
+    totalDialingTime?: number;
+    totalTalkTime?: number;
+    totalWorkTime?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportListOverall extends $tea.Model {
+    averageReadyTime?: number;
+    averageTalkTime?: number;
+    averageWorkTime?: number;
+    maxReadyTime?: number;
+    maxTalkTime?: number;
+    maxWorkTime?: number;
+    occupancyRate?: number;
+    oneTransferCalls?: number;
+    satisfactionIndex?: number;
+    satisfactionSurveysOffered?: number;
+    satisfactionSurveysResponded?: number;
+    totalBreakTime?: number;
+    totalCalls?: number;
+    totalLoggedInTime?: number;
+    totalReadyTime?: number;
+    totalTalkTime?: number;
+    totalWorkTime?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportList extends $tea.Model {
+    agentId?: string;
+    agentName?: string;
+    inbound?: ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportListInbound;
+    instanceId?: string;
+    loginName?: string;
+    outbound?: ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportListOutbound;
+    overall?: ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportListOverall;
+    skillGroupIds?: string;
+    skillGroupNames?: string;
+    timestamp?: string;
     static names(): {
         [key: string]: string;
     };
@@ -6836,11 +8142,11 @@ export declare class LaunchSurveyResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
-export declare class ListAgentStateLogsResponseBodyData extends $tea.Model {
-    duration?: number;
-    startTime?: number;
-    state?: string;
-    stateCode?: string;
+export declare class ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReport extends $tea.Model {
+    list?: ListAgentSummaryReportsSinceMidnightResponseBodyPagedAgentSummaryReportList[];
+    pageNumber?: number;
+    pageSize?: number;
+    totalCount?: number;
     static names(): {
         [key: string]: string;
     };
@@ -6986,6 +8292,34 @@ export declare class ListCallDetailRecordsResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ListCallTagsResponseBodyDataList extends $tea.Model {
+    instanceId?: string;
+    tagName?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListCallTagsResponseBodyData extends $tea.Model {
+    list?: ListCallTagsResponseBodyDataList[];
+    pageNumber?: number;
+    pageSize?: number;
+    totalCount?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ListCampaignTrendingReportResponseBodyData extends $tea.Model {
     breakAgents?: number;
     concurrency?: number;
@@ -7136,6 +8470,51 @@ export declare class ListContactFlowsResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ListCustomCallTaggingResponseBodyDataListCallTagList extends $tea.Model {
+    instanceId?: string;
+    tagName?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListCustomCallTaggingResponseBodyDataList extends $tea.Model {
+    callTagList?: ListCustomCallTaggingResponseBodyDataListCallTagList[];
+    creator?: string;
+    description?: string;
+    instanceId?: string;
+    number?: string;
+    updateTime?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListCustomCallTaggingResponseBodyData extends $tea.Model {
+    list?: ListCustomCallTaggingResponseBodyDataList[];
+    pageNumber?: number;
+    pageSize?: number;
+    totalCount?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ListDevicesResponseBodyData extends $tea.Model {
     callId?: string;
     contact?: string;
@@ -7154,6 +8533,37 @@ export declare class ListDevicesResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ListDoNotCallNumbersResponseBodyDataList extends $tea.Model {
+    createTime?: number;
+    creator?: string;
+    number?: string;
+    remark?: string;
+    scope?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListDoNotCallNumbersResponseBodyData extends $tea.Model {
+    list?: ListDoNotCallNumbersResponseBodyDataList[];
+    pageNumber?: number;
+    pageSize?: number;
+    totalCount?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ListHistoricalAgentReportResponseBodyDataListInbound extends $tea.Model {
     averageHoldTime?: number;
     averageRingTime?: number;
@@ -8439,6 +9849,164 @@ export declare class ListSipTracesResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ListSkillGroupStatesResponseBodyDataList extends $tea.Model {
+    breakingAgents?: number;
+    instanceId?: string;
+    loggedInAgents?: number;
+    longestCall?: number;
+    readyAgents?: number;
+    skillGroupId?: string;
+    skillGroupName?: string;
+    talkingAgents?: number;
+    waitingCalls?: number;
+    workingAgents?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupStatesResponseBodyData extends $tea.Model {
+    list?: ListSkillGroupStatesResponseBodyDataList[];
+    pageNumber?: number;
+    pageSize?: number;
+    totalCount?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportListInbound extends $tea.Model {
+    abandonedInQueueOfQueueCount?: number;
+    answeredByAgentOfQueueCount?: number;
+    answeredByAgentOfQueueMaxWaitTimeDuration?: number;
+    answeredByAgentOfQueueWaitTimeDuration?: number;
+    averageRingTime?: number;
+    averageTalkTime?: number;
+    averageWorkTime?: number;
+    callsHandled?: number;
+    callsOffered?: number;
+    giveUpByAgentOfQueueCount?: number;
+    handleRate?: number;
+    inComingQueueOfQueueCount?: number;
+    maxRingTime?: number;
+    maxTalkTime?: string;
+    maxWorkTime?: number;
+    overFlowInQueueOfQueueCount?: number;
+    queueMaxWaitTimeDuration?: number;
+    queueWaitTimeDuration?: number;
+    satisfactionIndex?: number;
+    satisfactionSurveysOffered?: number;
+    satisfactionSurveysResponded?: number;
+    serviceLevel20?: number;
+    totalRingTime?: number;
+    totalTalkTime?: number;
+    totalWorkTime?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportListOutbound extends $tea.Model {
+    answerRate?: number;
+    averageDialingTime?: number;
+    averageTalkTime?: number;
+    averageWorkTime?: number;
+    callsAnswered?: number;
+    callsDialed?: number;
+    maxDialingTime?: number;
+    maxTalkTime?: number;
+    maxWorkTime?: number;
+    satisfactionIndex?: number;
+    satisfactionSurveysOffered?: number;
+    satisfactionSurveysResponded?: number;
+    totalDialingTime?: number;
+    totalTalkTime?: number;
+    totalWorkTime?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportListOverall extends $tea.Model {
+    averageReadyTime?: number;
+    averageTalkTime?: number;
+    averageWorkTime?: number;
+    maxReadyTime?: number;
+    maxTalkTime?: number;
+    maxWorkTime?: number;
+    occupancyRate?: number;
+    satisfactionIndex?: number;
+    satisfactionSurveysOffered?: number;
+    satisfactionSurveysResponded?: number;
+    totalBreakTime?: number;
+    totalCalls?: number;
+    totalLoggedInTime?: number;
+    totalReadyTime?: number;
+    totalTalkTime?: number;
+    totalWorkTime?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportList extends $tea.Model {
+    inbound?: ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportListInbound;
+    instanceId?: string;
+    outbound?: ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportListOutbound;
+    overall?: ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportListOverall;
+    skillGroupId?: string;
+    skillGroupName?: string;
+    timestamp?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReport extends $tea.Model {
+    list?: ListSkillGroupSummaryReportsSinceMidnightResponseBodyPagedSkillGroupSummaryReportList[];
+    pageNumber?: number;
+    pageSize?: number;
+    totalCount?: number;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class ListSkillGroupsResponseBodyDataList extends $tea.Model {
     description?: string;
     displayName?: string;
@@ -8597,9 +10165,13 @@ export declare class ListUsersResponseBodyDataListSkillLevelList extends $tea.Mo
     });
 }
 export declare class ListUsersResponseBodyDataList extends $tea.Model {
+    deviceExt?: string;
+    deviceId?: string;
+    deviceState?: string;
     displayId?: string;
     displayName?: string;
     email?: string;
+    extension?: string;
     loginName?: string;
     mobile?: string;
     personalOutboundNumberList?: ListUsersResponseBodyDataListPersonalOutboundNumberList[];
@@ -9076,6 +10648,7 @@ export declare class ReleaseCallResponseBodyDataUserContext extends $tea.Model {
 }
 export declare class ReleaseCallResponseBodyData extends $tea.Model {
     callContext?: ReleaseCallResponseBodyDataCallContext;
+    contextId?: number;
     userContext?: ReleaseCallResponseBodyDataUserContext;
     static names(): {
         [key: string]: string;
@@ -9608,22 +11181,40 @@ export default class Client extends OpenApi {
     coachCall(request: CoachCallRequest): Promise<CoachCallResponse>;
     completeAttendedTransferWithOptions(request: CompleteAttendedTransferRequest, runtime: $Util.RuntimeOptions): Promise<CompleteAttendedTransferResponse>;
     completeAttendedTransfer(request: CompleteAttendedTransferRequest): Promise<CompleteAttendedTransferResponse>;
+    createCallTagsWithOptions(request: CreateCallTagsRequest, runtime: $Util.RuntimeOptions): Promise<CreateCallTagsResponse>;
+    createCallTags(request: CreateCallTagsRequest): Promise<CreateCallTagsResponse>;
     createCampaignWithOptions(tmpReq: CreateCampaignRequest, runtime: $Util.RuntimeOptions): Promise<CreateCampaignResponse>;
     createCampaign(request: CreateCampaignRequest): Promise<CreateCampaignResponse>;
+    createCustomCallTaggingWithOptions(request: CreateCustomCallTaggingRequest, runtime: $Util.RuntimeOptions): Promise<CreateCustomCallTaggingResponse>;
+    createCustomCallTagging(request: CreateCustomCallTaggingRequest): Promise<CreateCustomCallTaggingResponse>;
     createInstanceWithOptions(request: CreateInstanceRequest, runtime: $Util.RuntimeOptions): Promise<CreateInstanceResponse>;
     createInstance(request: CreateInstanceRequest): Promise<CreateInstanceResponse>;
     createSkillGroupWithOptions(request: CreateSkillGroupRequest, runtime: $Util.RuntimeOptions): Promise<CreateSkillGroupResponse>;
     createSkillGroup(request: CreateSkillGroupRequest): Promise<CreateSkillGroupResponse>;
     createUserWithOptions(request: CreateUserRequest, runtime: $Util.RuntimeOptions): Promise<CreateUserResponse>;
     createUser(request: CreateUserRequest): Promise<CreateUserResponse>;
+    deleteCallTagWithOptions(request: DeleteCallTagRequest, runtime: $Util.RuntimeOptions): Promise<DeleteCallTagResponse>;
+    deleteCallTag(request: DeleteCallTagRequest): Promise<DeleteCallTagResponse>;
+    deleteCustomCallTaggingWithOptions(request: DeleteCustomCallTaggingRequest, runtime: $Util.RuntimeOptions): Promise<DeleteCustomCallTaggingResponse>;
+    deleteCustomCallTagging(request: DeleteCustomCallTaggingRequest): Promise<DeleteCustomCallTaggingResponse>;
     deleteSkillGroupWithOptions(request: DeleteSkillGroupRequest, runtime: $Util.RuntimeOptions): Promise<DeleteSkillGroupResponse>;
     deleteSkillGroup(request: DeleteSkillGroupRequest): Promise<DeleteSkillGroupResponse>;
+    exportCustomCallTaggingWithOptions(request: ExportCustomCallTaggingRequest, runtime: $Util.RuntimeOptions): Promise<ExportCustomCallTaggingResponse>;
+    exportCustomCallTagging(request: ExportCustomCallTaggingRequest): Promise<ExportCustomCallTaggingResponse>;
+    exportDoNotCallNumbersWithOptions(request: ExportDoNotCallNumbersRequest, runtime: $Util.RuntimeOptions): Promise<ExportDoNotCallNumbersResponse>;
+    exportDoNotCallNumbers(request: ExportDoNotCallNumbersRequest): Promise<ExportDoNotCallNumbersResponse>;
     getCallDetailRecordWithOptions(request: GetCallDetailRecordRequest, runtime: $Util.RuntimeOptions): Promise<GetCallDetailRecordResponse>;
     getCallDetailRecord(request: GetCallDetailRecordRequest): Promise<GetCallDetailRecordResponse>;
     getCampaignWithOptions(request: GetCampaignRequest, runtime: $Util.RuntimeOptions): Promise<GetCampaignResponse>;
     getCampaign(request: GetCampaignRequest): Promise<GetCampaignResponse>;
+    getCaseFileUploadUrlWithOptions(request: GetCaseFileUploadUrlRequest, runtime: $Util.RuntimeOptions): Promise<GetCaseFileUploadUrlResponse>;
+    getCaseFileUploadUrl(request: GetCaseFileUploadUrlRequest): Promise<GetCaseFileUploadUrlResponse>;
+    getDoNotCallFileUploadParametersWithOptions(request: GetDoNotCallFileUploadParametersRequest, runtime: $Util.RuntimeOptions): Promise<GetDoNotCallFileUploadParametersResponse>;
+    getDoNotCallFileUploadParameters(request: GetDoNotCallFileUploadParametersRequest): Promise<GetDoNotCallFileUploadParametersResponse>;
     getHistoricalCallerReportWithOptions(request: GetHistoricalCallerReportRequest, runtime: $Util.RuntimeOptions): Promise<GetHistoricalCallerReportResponse>;
     getHistoricalCallerReport(request: GetHistoricalCallerReportRequest): Promise<GetHistoricalCallerReportResponse>;
+    getHistoricalCampaignReportWithOptions(request: GetHistoricalCampaignReportRequest, runtime: $Util.RuntimeOptions): Promise<GetHistoricalCampaignReportResponse>;
+    getHistoricalCampaignReport(request: GetHistoricalCampaignReportRequest): Promise<GetHistoricalCampaignReportResponse>;
     getHistoricalInstanceReportWithOptions(request: GetHistoricalInstanceReportRequest, runtime: $Util.RuntimeOptions): Promise<GetHistoricalInstanceReportResponse>;
     getHistoricalInstanceReport(request: GetHistoricalInstanceReportRequest): Promise<GetHistoricalInstanceReportResponse>;
     getInstanceWithOptions(request: GetInstanceRequest, runtime: $Util.RuntimeOptions): Promise<GetInstanceResponse>;
@@ -9638,6 +11229,8 @@ export default class Client extends OpenApi {
     getMultiChannelRecording(request: GetMultiChannelRecordingRequest): Promise<GetMultiChannelRecordingResponse>;
     getNumberLocationWithOptions(request: GetNumberLocationRequest, runtime: $Util.RuntimeOptions): Promise<GetNumberLocationResponse>;
     getNumberLocation(request: GetNumberLocationRequest): Promise<GetNumberLocationResponse>;
+    getRealtimeCampaignStatsWithOptions(request: GetRealtimeCampaignStatsRequest, runtime: $Util.RuntimeOptions): Promise<GetRealtimeCampaignStatsResponse>;
+    getRealtimeCampaignStats(request: GetRealtimeCampaignStatsRequest): Promise<GetRealtimeCampaignStatsResponse>;
     getRealtimeInstanceStatesWithOptions(request: GetRealtimeInstanceStatesRequest, runtime: $Util.RuntimeOptions): Promise<GetRealtimeInstanceStatesResponse>;
     getRealtimeInstanceStates(request: GetRealtimeInstanceStatesRequest): Promise<GetRealtimeInstanceStatesResponse>;
     getTurnCredentialsWithOptions(request: GetTurnCredentialsRequest, runtime: $Util.RuntimeOptions): Promise<GetTurnCredentialsResponse>;
@@ -9648,6 +11241,10 @@ export default class Client extends OpenApi {
     getUser(request: GetUserRequest): Promise<GetUserResponse>;
     holdCallWithOptions(request: HoldCallRequest, runtime: $Util.RuntimeOptions): Promise<HoldCallResponse>;
     holdCall(request: HoldCallRequest): Promise<HoldCallResponse>;
+    importCustomCallTaggingWithOptions(request: ImportCustomCallTaggingRequest, runtime: $Util.RuntimeOptions): Promise<ImportCustomCallTaggingResponse>;
+    importCustomCallTagging(request: ImportCustomCallTaggingRequest): Promise<ImportCustomCallTaggingResponse>;
+    importDoNotCallNumbersWithOptions(request: ImportDoNotCallNumbersRequest, runtime: $Util.RuntimeOptions): Promise<ImportDoNotCallNumbersResponse>;
+    importDoNotCallNumbers(request: ImportDoNotCallNumbersRequest): Promise<ImportDoNotCallNumbersResponse>;
     initiateAttendedTransferWithOptions(request: InitiateAttendedTransferRequest, runtime: $Util.RuntimeOptions): Promise<InitiateAttendedTransferResponse>;
     initiateAttendedTransfer(request: InitiateAttendedTransferRequest): Promise<InitiateAttendedTransferResponse>;
     interceptCallWithOptions(request: InterceptCallRequest, runtime: $Util.RuntimeOptions): Promise<InterceptCallResponse>;
@@ -9658,12 +11255,18 @@ export default class Client extends OpenApi {
     launchSurvey(request: LaunchSurveyRequest): Promise<LaunchSurveyResponse>;
     listAgentStateLogsWithOptions(request: ListAgentStateLogsRequest, runtime: $Util.RuntimeOptions): Promise<ListAgentStateLogsResponse>;
     listAgentStateLogs(request: ListAgentStateLogsRequest): Promise<ListAgentStateLogsResponse>;
+    listAgentStatesWithOptions(request: ListAgentStatesRequest, runtime: $Util.RuntimeOptions): Promise<ListAgentStatesResponse>;
+    listAgentStates(request: ListAgentStatesRequest): Promise<ListAgentStatesResponse>;
+    listAgentSummaryReportsSinceMidnightWithOptions(request: ListAgentSummaryReportsSinceMidnightRequest, runtime: $Util.RuntimeOptions): Promise<ListAgentSummaryReportsSinceMidnightResponse>;
+    listAgentSummaryReportsSinceMidnight(request: ListAgentSummaryReportsSinceMidnightRequest): Promise<ListAgentSummaryReportsSinceMidnightResponse>;
     listAttemptsWithOptions(request: ListAttemptsRequest, runtime: $Util.RuntimeOptions): Promise<ListAttemptsResponse>;
     listAttempts(request: ListAttemptsRequest): Promise<ListAttemptsResponse>;
     listBriefSkillGroupsWithOptions(request: ListBriefSkillGroupsRequest, runtime: $Util.RuntimeOptions): Promise<ListBriefSkillGroupsResponse>;
     listBriefSkillGroups(request: ListBriefSkillGroupsRequest): Promise<ListBriefSkillGroupsResponse>;
     listCallDetailRecordsWithOptions(request: ListCallDetailRecordsRequest, runtime: $Util.RuntimeOptions): Promise<ListCallDetailRecordsResponse>;
     listCallDetailRecords(request: ListCallDetailRecordsRequest): Promise<ListCallDetailRecordsResponse>;
+    listCallTagsWithOptions(request: ListCallTagsRequest, runtime: $Util.RuntimeOptions): Promise<ListCallTagsResponse>;
+    listCallTags(request: ListCallTagsRequest): Promise<ListCallTagsResponse>;
     listCampaignTrendingReportWithOptions(request: ListCampaignTrendingReportRequest, runtime: $Util.RuntimeOptions): Promise<ListCampaignTrendingReportResponse>;
     listCampaignTrendingReport(request: ListCampaignTrendingReportRequest): Promise<ListCampaignTrendingReportResponse>;
     listCampaignsWithOptions(request: ListCampaignsRequest, runtime: $Util.RuntimeOptions): Promise<ListCampaignsResponse>;
@@ -9674,8 +11277,12 @@ export default class Client extends OpenApi {
     listConfigItems(request: ListConfigItemsRequest): Promise<ListConfigItemsResponse>;
     listContactFlowsWithOptions(request: ListContactFlowsRequest, runtime: $Util.RuntimeOptions): Promise<ListContactFlowsResponse>;
     listContactFlows(request: ListContactFlowsRequest): Promise<ListContactFlowsResponse>;
+    listCustomCallTaggingWithOptions(request: ListCustomCallTaggingRequest, runtime: $Util.RuntimeOptions): Promise<ListCustomCallTaggingResponse>;
+    listCustomCallTagging(request: ListCustomCallTaggingRequest): Promise<ListCustomCallTaggingResponse>;
     listDevicesWithOptions(request: ListDevicesRequest, runtime: $Util.RuntimeOptions): Promise<ListDevicesResponse>;
     listDevices(request: ListDevicesRequest): Promise<ListDevicesResponse>;
+    listDoNotCallNumbersWithOptions(request: ListDoNotCallNumbersRequest, runtime: $Util.RuntimeOptions): Promise<ListDoNotCallNumbersResponse>;
+    listDoNotCallNumbers(request: ListDoNotCallNumbersRequest): Promise<ListDoNotCallNumbersResponse>;
     listHistoricalAgentReportWithOptions(request: ListHistoricalAgentReportRequest, runtime: $Util.RuntimeOptions): Promise<ListHistoricalAgentReportResponse>;
     listHistoricalAgentReport(request: ListHistoricalAgentReportRequest): Promise<ListHistoricalAgentReportResponse>;
     listHistoricalSkillGroupReportWithOptions(request: ListHistoricalSkillGroupReportRequest, runtime: $Util.RuntimeOptions): Promise<ListHistoricalSkillGroupReportResponse>;
@@ -9716,6 +11323,10 @@ export default class Client extends OpenApi {
     listSipCallRecords(request: ListSipCallRecordsRequest): Promise<ListSipCallRecordsResponse>;
     listSipTracesWithOptions(request: ListSipTracesRequest, runtime: $Util.RuntimeOptions): Promise<ListSipTracesResponse>;
     listSipTraces(request: ListSipTracesRequest): Promise<ListSipTracesResponse>;
+    listSkillGroupStatesWithOptions(request: ListSkillGroupStatesRequest, runtime: $Util.RuntimeOptions): Promise<ListSkillGroupStatesResponse>;
+    listSkillGroupStates(request: ListSkillGroupStatesRequest): Promise<ListSkillGroupStatesResponse>;
+    listSkillGroupSummaryReportsSinceMidnightWithOptions(request: ListSkillGroupSummaryReportsSinceMidnightRequest, runtime: $Util.RuntimeOptions): Promise<ListSkillGroupSummaryReportsSinceMidnightResponse>;
+    listSkillGroupSummaryReportsSinceMidnight(request: ListSkillGroupSummaryReportsSinceMidnightRequest): Promise<ListSkillGroupSummaryReportsSinceMidnightResponse>;
     listSkillGroupsWithOptions(request: ListSkillGroupsRequest, runtime: $Util.RuntimeOptions): Promise<ListSkillGroupsResponse>;
     listSkillGroups(request: ListSkillGroupsRequest): Promise<ListSkillGroupsResponse>;
     listSkillLevelsOfUserWithOptions(request: ListSkillLevelsOfUserRequest, runtime: $Util.RuntimeOptions): Promise<ListSkillLevelsOfUserResponse>;
@@ -9728,6 +11339,8 @@ export default class Client extends OpenApi {
     listUsers(request: ListUsersRequest): Promise<ListUsersResponse>;
     makeCallWithOptions(request: MakeCallRequest, runtime: $Util.RuntimeOptions): Promise<MakeCallResponse>;
     makeCall(request: MakeCallRequest): Promise<MakeCallResponse>;
+    modifyCustomCallTaggingWithOptions(request: ModifyCustomCallTaggingRequest, runtime: $Util.RuntimeOptions): Promise<ModifyCustomCallTaggingResponse>;
+    modifyCustomCallTagging(request: ModifyCustomCallTaggingRequest): Promise<ModifyCustomCallTaggingResponse>;
     modifyInstanceWithOptions(request: ModifyInstanceRequest, runtime: $Util.RuntimeOptions): Promise<ModifyInstanceResponse>;
     modifyInstance(request: ModifyInstanceRequest): Promise<ModifyInstanceResponse>;
     modifyPhoneNumberWithOptions(request: ModifyPhoneNumberRequest, runtime: $Util.RuntimeOptions): Promise<ModifyPhoneNumberResponse>;
@@ -9754,8 +11367,12 @@ export default class Client extends OpenApi {
     readyForService(request: ReadyForServiceRequest): Promise<ReadyForServiceResponse>;
     registerDeviceWithOptions(request: RegisterDeviceRequest, runtime: $Util.RuntimeOptions): Promise<RegisterDeviceResponse>;
     registerDevice(request: RegisterDeviceRequest): Promise<RegisterDeviceResponse>;
+    registerDevicesWithOptions(request: RegisterDevicesRequest, runtime: $Util.RuntimeOptions): Promise<RegisterDevicesResponse>;
+    registerDevices(request: RegisterDevicesRequest): Promise<RegisterDevicesResponse>;
     releaseCallWithOptions(request: ReleaseCallRequest, runtime: $Util.RuntimeOptions): Promise<ReleaseCallResponse>;
     releaseCall(request: ReleaseCallRequest): Promise<ReleaseCallResponse>;
+    removeDoNotCallNumbersWithOptions(request: RemoveDoNotCallNumbersRequest, runtime: $Util.RuntimeOptions): Promise<RemoveDoNotCallNumbersResponse>;
+    removeDoNotCallNumbers(request: RemoveDoNotCallNumbersRequest): Promise<RemoveDoNotCallNumbersResponse>;
     removePersonalNumbersFromUserWithOptions(request: RemovePersonalNumbersFromUserRequest, runtime: $Util.RuntimeOptions): Promise<RemovePersonalNumbersFromUserResponse>;
     removePersonalNumbersFromUser(request: RemovePersonalNumbersFromUserRequest): Promise<RemovePersonalNumbersFromUserResponse>;
     removePhoneNumberFromSkillGroupsWithOptions(request: RemovePhoneNumberFromSkillGroupsRequest, runtime: $Util.RuntimeOptions): Promise<RemovePhoneNumberFromSkillGroupsResponse>;
@@ -9802,6 +11419,8 @@ export default class Client extends OpenApi {
     takeBreak(request: TakeBreakRequest): Promise<TakeBreakResponse>;
     unmuteCallWithOptions(request: UnmuteCallRequest, runtime: $Util.RuntimeOptions): Promise<UnmuteCallResponse>;
     unmuteCall(request: UnmuteCallRequest): Promise<UnmuteCallResponse>;
+    unregisterDeviceWithOptions(request: UnregisterDeviceRequest, runtime: $Util.RuntimeOptions): Promise<UnregisterDeviceResponse>;
+    unregisterDevice(request: UnregisterDeviceRequest): Promise<UnregisterDeviceResponse>;
     updateConfigItemsWithOptions(request: UpdateConfigItemsRequest, runtime: $Util.RuntimeOptions): Promise<UpdateConfigItemsResponse>;
     updateConfigItems(request: UpdateConfigItemsRequest): Promise<UpdateConfigItemsResponse>;
 }