@alicloud/ccc20200701 2.18.2 → 2.19.1

package/dist/client.d.ts

@@ -112,6 +112,50 @@ export declare class AbortCampaignResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class AcceptChatRequest extends $tea.Model {
+    instanceId?: string;
+    jobId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class AcceptChatResponseBody extends $tea.Model {
+    code?: string;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class AcceptChatResponse extends $tea.Model {
+    headers?: {
+        [key: string]: string;
+    };
+    statusCode?: number;
+    body?: AcceptChatResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class AddBlacklistCallTaggingRequest extends $tea.Model {
     instanceId?: string;
     jobId?: string;
@@ -1064,6 +1108,53 @@ export declare class ChangeWorkModeResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ClaimChatRequest extends $tea.Model {
+    instanceId?: string;
+    jobId?: string;
+    skillGroupId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ClaimChatResponseBody extends $tea.Model {
+    code?: string;
+    data?: ClaimChatResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ClaimChatResponse extends $tea.Model {
+    headers?: {
+        [key: string]: string;
+    };
+    statusCode?: number;
+    body?: ClaimChatResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class CoachCallRequest extends $tea.Model {
     coachedUserId?: string;
     deviceId?: string;
@@ -3810,6 +3901,54 @@ export declare class GetVideoResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class GetVisitorLoginDetailsRequest extends $tea.Model {
+    chatDeviceId?: string;
+    instanceId?: string;
+    token?: string;
+    visitorId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetVisitorLoginDetailsResponseBody extends $tea.Model {
+    code?: string;
+    data?: GetVisitorLoginDetailsResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    params?: string[];
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class GetVisitorLoginDetailsResponse extends $tea.Model {
+    headers?: {
+        [key: string]: string;
+    };
+    statusCode?: number;
+    body?: GetVisitorLoginDetailsResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class GetVoicemailRecordingRequest extends $tea.Model {
     contactId?: string;
     instanceId?: string;
@@ -4304,6 +4443,8 @@ export declare class LaunchSurveyRequest extends $tea.Model {
     jobId?: string;
     smsMetadataId?: string;
     surveyChannel?: string;
+    surveyTemplateId?: string;
+    surveyTemplateVariables?: string;
     userId?: string;
     static names(): {
         [key: string]: string;
@@ -6326,6 +6467,7 @@ export declare class ListRealtimeAgentStatesRequest extends $tea.Model {
     agentName?: string;
     callTypeList?: string;
     instanceId?: string;
+    mediaType?: string;
     outboundScenario?: boolean;
     pageNumber?: number;
     pageSize?: number;
@@ -6377,6 +6519,7 @@ export declare class ListRealtimeAgentStatesResponse extends $tea.Model {
 }
 export declare class ListRealtimeSkillGroupStatesRequest extends $tea.Model {
     instanceId?: string;
+    mediaType?: string;
     pageNumber?: number;
     pageSize?: number;
     skillGroupIdList?: string;
@@ -8997,6 +9140,68 @@ export declare class StartBack2BackCallResponse extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class StartChatRequest extends $tea.Model {
+    accessChannelId?: string;
+    instanceId?: string;
+    token?: string;
+    userList?: StartChatRequestUserList[];
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class StartChatShrinkRequest extends $tea.Model {
+    accessChannelId?: string;
+    instanceId?: string;
+    token?: string;
+    userListShrink?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class StartChatResponseBody extends $tea.Model {
+    code?: string;
+    data?: StartChatResponseBodyData;
+    httpStatusCode?: number;
+    message?: string;
+    requestId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class StartChatResponse extends $tea.Model {
+    headers?: {
+        [key: string]: string;
+    };
+    statusCode?: number;
+    body?: StartChatResponseBody;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class StartConferenceRequest extends $tea.Model {
     instanceId?: string;
     participantListJson?: string;
@@ -10009,6 +10214,64 @@ export declare class ChangeWorkModeResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class ClaimChatResponseBodyDataChatContexts extends $tea.Model {
+    accessChannelId?: string;
+    accessChannelName?: string;
+    accessChannelType?: string;
+    beingAssigned?: boolean;
+    callVariables?: string;
+    chatType?: string;
+    instanceId?: string;
+    jobId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ClaimChatResponseBodyDataUserContext extends $tea.Model {
+    breakCode?: string;
+    deviceId?: string;
+    deviceState?: string;
+    extension?: string;
+    heartbeat?: number;
+    instanceId?: string;
+    jobId?: string;
+    mobile?: string;
+    outboundScenario?: boolean;
+    reserved?: number;
+    signedSkillGroupIdList?: string[];
+    userId?: string;
+    userState?: string;
+    workMode?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class ClaimChatResponseBodyData extends $tea.Model {
+    chatContexts?: ClaimChatResponseBodyDataChatContexts[];
+    contextId?: number;
+    userContext?: ClaimChatResponseBodyDataUserContext;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class CoachCallResponseBodyDataCallContextChannelContexts extends $tea.Model {
     callType?: string;
     channelFlags?: string;
@@ -11274,6 +11537,23 @@ export declare class GetVideoResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class GetVisitorLoginDetailsResponseBodyData extends $tea.Model {
+    chatAppId?: string;
+    chatAppKey?: string;
+    chatDeviceId?: string;
+    chatLoginToken?: string;
+    chatServerUrl?: string;
+    chatUserId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class GetVoicemailRecordingResponseBodyData extends $tea.Model {
     fileName?: string;
     fileUrl?: string;
@@ -15933,6 +16213,34 @@ export declare class StartBack2BackCallResponseBodyData extends $tea.Model {
         [key: string]: any;
     });
 }
+export declare class StartChatRequestUserList extends $tea.Model {
+    avatarUrl?: string;
+    nickname?: string;
+    userId?: string;
+    userType?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
+export declare class StartChatResponseBodyData extends $tea.Model {
+    chatConversationId?: string;
+    jobId?: string;
+    static names(): {
+        [key: string]: string;
+    };
+    static types(): {
+        [key: string]: any;
+    };
+    constructor(map?: {
+        [key: string]: any;
+    });
+}
 export declare class StartConferenceResponseBodyDataCallContextChannelContexts extends $tea.Model {
     callType?: string;
     channelFlags?: string;
@@ -16310,6 +16618,17 @@ export default class Client extends OpenApi {
      * @return AbortCampaignResponse
      */
     abortCampaign(request: AbortCampaignRequest): Promise<AbortCampaignResponse>;
+    /**
+     * @param request AcceptChatRequest
+     * @param runtime runtime options for this request RuntimeOptions
+     * @return AcceptChatResponse
+     */
+    acceptChatWithOptions(request: AcceptChatRequest, runtime: $Util.RuntimeOptions): Promise<AcceptChatResponse>;
+    /**
+     * @param request AcceptChatRequest
+     * @return AcceptChatResponse
+     */
+    acceptChat(request: AcceptChatRequest): Promise<AcceptChatResponse>;
     /**
      * @summary 编辑呼入控制号码
      *
@@ -16535,6 +16854,17 @@ export default class Client extends OpenApi {
      * @return ChangeWorkModeResponse
      */
     changeWorkMode(request: ChangeWorkModeRequest): Promise<ChangeWorkModeResponse>;
+    /**
+     * @param request ClaimChatRequest
+     * @param runtime runtime options for this request RuntimeOptions
+     * @return ClaimChatResponse
+     */
+    claimChatWithOptions(request: ClaimChatRequest, runtime: $Util.RuntimeOptions): Promise<ClaimChatResponse>;
+    /**
+     * @param request ClaimChatRequest
+     * @return ClaimChatResponse
+     */
+    claimChat(request: ClaimChatRequest): Promise<ClaimChatResponse>;
     /**
      * @param request CoachCallRequest
      * @param runtime runtime options for this request RuntimeOptions
@@ -17253,6 +17583,17 @@ export default class Client extends OpenApi {
      * @return GetVideoResponse
      */
     getVideo(request: GetVideoRequest): Promise<GetVideoResponse>;
+    /**
+     * @param request GetVisitorLoginDetailsRequest
+     * @param runtime runtime options for this request RuntimeOptions
+     * @return GetVisitorLoginDetailsResponse
+     */
+    getVisitorLoginDetailsWithOptions(request: GetVisitorLoginDetailsRequest, runtime: $Util.RuntimeOptions): Promise<GetVisitorLoginDetailsResponse>;
+    /**
+     * @param request GetVisitorLoginDetailsRequest
+     * @return GetVisitorLoginDetailsResponse
+     */
+    getVisitorLoginDetails(request: GetVisitorLoginDetailsRequest): Promise<GetVisitorLoginDetailsResponse>;
     /**
      * @param request GetVoicemailRecordingRequest
      * @param runtime runtime options for this request RuntimeOptions
@@ -18582,6 +18923,17 @@ export default class Client extends OpenApi {
      * @return StartBack2BackCallResponse
      */
     startBack2BackCall(request: StartBack2BackCallRequest): Promise<StartBack2BackCallResponse>;
+    /**
+     * @param tmpReq StartChatRequest
+     * @param runtime runtime options for this request RuntimeOptions
+     * @return StartChatResponse
+     */
+    startChatWithOptions(tmpReq: StartChatRequest, runtime: $Util.RuntimeOptions): Promise<StartChatResponse>;
+    /**
+     * @param request StartChatRequest
+     * @return StartChatResponse
+     */
+    startChat(request: StartChatRequest): Promise<StartChatResponse>;
     /**
      * @param request StartConferenceRequest
      * @param runtime runtime options for this request RuntimeOptions