@aglyn/tenant-data-admin 1.0.0-beta.204 → 1.0.0-beta.205

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@aglyn/tenant-data-admin",
-  "version": "1.0.0-beta.204",
+  "version": "1.0.0-beta.205",
   "license": "Apache-2.0",
   "homepage": "https://aglyn.com",
   "repository": {
@@ -25,12 +25,12 @@
     "./package.json": "./package.json"
   },
   "dependencies": {
-    "@aglyn/aglyn": "1.0.0-beta.204",
-    "@aglyn/shared-util-email": "1.0.0-beta.204",
-    "@aglyn/shared-util-fbserver": "1.0.0-beta.204",
-    "@aglyn/shared-util-first-touch": "1.0.0-beta.204",
-    "@aglyn/shared-util-http": "1.0.0-beta.204",
-    "@aglyn/shared-util-tools": "1.0.0-beta.204",
+    "@aglyn/aglyn": "1.0.0-beta.205",
+    "@aglyn/shared-util-email": "1.0.0-beta.205",
+    "@aglyn/shared-util-fbserver": "1.0.0-beta.205",
+    "@aglyn/shared-util-first-touch": "1.0.0-beta.205",
+    "@aglyn/shared-util-http": "1.0.0-beta.205",
+    "@aglyn/shared-util-tools": "1.0.0-beta.205",
     "@msgpack/msgpack": "^3.1.3",
     "@swc/helpers": "0.5.23",
     "sharp": "^0.35.3",

package/src/lib/server/notifications.d.ts

@@ -35,6 +35,13 @@ export interface NotifyUsersOptions {
      * brand when the notification names one.
      */
     audience?: 'staff';
+    /**
+     * Write the console notification only, and mail nobody through the
+     * per-person email channel (AGL-3375): the caller has emailed the same
+     * alert to the operator's inbox, and a staff member who also switched
+     * email on would otherwise get it twice.
+     */
+    skipEmail?: boolean;
 }
 /**
  * Notification fan-out (AGL-259): batch-writes one doc per recipient at

package/src/lib/server/notifications.js

@@ -14,7 +14,7 @@ import { _ as _extends } from "@swc/helpers/_/_extends";
  * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
  * See the License for the specific language governing permissions and
  * limitations under the License.
- */ import { buildRoute, NOTIFICATION_SELF_SENT_EMAIL_TYPES, NOTIFICATION_SETTINGS_FIELD, normalizeNotificationLink, notificationChannelEnabled, Route } from "@aglyn/aglyn/server";
+ */ import { buildRoute, NOTIFICATION_SELF_SENT_EMAIL_TYPES, NOTIFICATION_SETTINGS_FIELD, OPERATOR_ALERT_NOTIFICATION_TYPES, normalizeNotificationLink, notificationChannelEnabled, Route } from "@aglyn/aglyn/server";
 import { isEmailConfigured, sendEmail } from "@aglyn/shared-util-email";
 import { FieldValue } from "firebase-admin/firestore";
 import { findUserByUidAcrossPools, listStaffUidsAcrossPools } from "./auth-pools.js";
@@ -22,6 +22,7 @@ import { filterSuppressedEmails } from "./email-suppression.js";
 import { meterOrgEmail, meterPlatformEmail } from "./email-metering.js";
 import firebaseAdmin from "./firebase-admin.js";
 import { listOrgMembers } from "./organizations.js";
+import { resolveStaffAlertRecipients, sendOperatorAlertEmail } from "./staff-alert-email.js";
 import { loadSystemEmail, renderLoadedSystemEmail, systemEmailBrand, systemEmailContent } from "./render-system-email.js";
 const firestore = ()=>firebaseAdmin.app().firestore();
 /** The console's absolute origin for an email link, or `''` when unset. */ function consoleOrigin() {
@@ -224,7 +225,7 @@ const NOTIFY_EMAIL_MAX_SENDS = 50;
      * Digests are excluded: they compose and send their own mail, under
      * their own switches, and the generic channel would send a second
      * message announcing that the first one had been sent.
-     */ if (mailTo.length && isEmailConfigured() && !NOTIFICATION_SELF_SENT_EMAIL_TYPES.has(payload.type)) {
+     */ if (mailTo.length && !options.skipEmail && isEmailConfigured() && !NOTIFICATION_SELF_SENT_EMAIL_TYPES.has(payload.type)) {
             var _options_emails;
             await emailNotification(mailTo, payload, (_options_emails = options.emails) != null ? _options_emails : {}, options.audience);
         }
@@ -263,13 +264,35 @@ async function listStaffUids() {
  * renders, so no separate staff inbox is needed. Never throws.
  */ export async function notifyStaff(payload) {
     try {
-        await notifyUsers(await listStaffUids(), payload, {
+        // A fraud or risk alert also reaches the operator's inbox by email
+        // (AGL-3375), on every install and whatever anyone switched on. Whether
+        // there is an inbox is settled first, so the per-person channel stands
+        // down only when the alert is actually going somewhere.
+        const operatorAlert = OPERATOR_ALERT_NOTIFICATION_TYPES.has(payload.type) && isEmailConfigured() && (await resolveStaffAlertRecipients()).length > 0;
+        await notifyUsers(await listStaffUids(), payload, _extends({
             audience: 'staff'
-        });
+        }, operatorAlert ? {
+            skipEmail: true
+        } : {}));
+        if (operatorAlert) {
+            await sendOperatorAlertEmail({
+                title: payload.title,
+                body: payload.body,
+                url: absoluteConsoleLink(payload.link),
+                context: `operator-alert ${payload.type}`
+            });
+        }
     } catch (error) {
         console.error('staff notification failed', error);
     }
 }
+/** A notification link as an inbox can follow it, or `''`. */ function absoluteConsoleLink(link) {
+    const value = String(link != null ? link : '').trim();
+    if (!value) return '';
+    if (/^https?:\/\//i.test(value)) return value;
+    const origin = consoleOrigin();
+    return origin && value.startsWith('/') ? `${origin}${value}` : '';
+}
 /** Notifies the org's owner + admins (billing, membership, org events). */ export async function notifyOrgAdmins(orgId, payload) {
     try {
         const members = await listOrgMembers(orgId);

package/src/lib/server/notifications.js.map

@@ -1 +1 @@
-{"version":3,"sources":["../../../../../../../../libs/tenant/data/admin/src/lib/server/notifications.ts"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n\nimport {\n  buildRoute,\n  NOTIFICATION_SELF_SENT_EMAIL_TYPES,\n  NOTIFICATION_SETTINGS_FIELD,\n  normalizeNotificationLink,\n  notificationChannelEnabled,\n  type AglynNotification,\n  Route,\n  type NotificationSettings,\n} from '@aglyn/aglyn/server'\nimport { isEmailConfigured, sendEmail } from '@aglyn/shared-util-email'\nimport { FieldValue } from 'firebase-admin/firestore'\nimport { findUserByUidAcrossPools, listStaffUidsAcrossPools } from './auth-pools'\nimport { filterSuppressedEmails } from './email-suppression'\nimport { meterOrgEmail, meterPlatformEmail } from './email-metering'\nimport firebaseAdmin from './firebase-admin'\nimport { listOrgMembers } from './organizations'\nimport {\n  loadSystemEmail,\n  renderLoadedSystemEmail,\n  systemEmailBrand,\n  systemEmailContent,\n  type SystemEmailBrand,\n} from './render-system-email'\n\nconst firestore = () => firebaseAdmin.app().firestore()\n\nexport type NotificationPayload = Omit<\n  AglynNotification,\n  '$id' | 'createdAt' | 'readAt'\n>\n\nexport interface NotifyUsersOptions {\n  /**\n   * Addresses the caller already holds, by uid (AGL-3224).\n   *\n   * Purely an optimization, and one worth taking where it is free: a caller\n   * that read the roster — `notifyOrgAdmins` does — has every address in hand\n   * already, and without this the email half would look each one up again in\n   * the directory. Absent uids fall back to that lookup, so passing a partial\n   * map is fine and passing none is correct.\n   */\n  emails?: Readonly<Record<string, string | null | undefined>>\n  /**\n   * Who the fan-out is for (AGL-3367). `staff` is the platform talking to its\n   * own people, so the email wears the platform's brand and is the platform's\n   * cost even when the notification is ABOUT an org, which a canceled\n   * subscription or a new ticket always is. Anything else speaks in the org's\n   * brand when the notification names one.\n   */\n  audience?: 'staff'\n}\n\n/** The console's absolute origin for an email link, or `''` when unset. */\nfunction consoleOrigin(): string {\n  return (process.env.NEXT_PUBLIC_CONSOLE_URL ?? '').trim().replace(/\\/+$/, '')\n}\n\n/**\n * At most this many directory lookups per fan-out, and at most this many\n * notification emails.\n *\n * Both ceilings only ever bite on a fan-out where many recipients have\n * OPTED IN — the email channel defaults off, so the ordinary notification\n * costs exactly what it cost before this existed. They are here because a\n * fan-out takes up to 400 uids and `notifyUsers` runs inside the mutation\n * that emitted it: a notification must not be able to turn one write into\n * four hundred directory reads and four hundred sends.\n */\nconst NOTIFY_EMAIL_MAX_LOOKUPS = 25\nconst NOTIFY_EMAIL_MAX_SENDS = 50\n\n/**\n * The email beside the console notification (AGL-3224).\n *\n * One send per recipient, never a shared `to:` list — two people who manage\n * the same site have not agreed to be shown each other's addresses, and the\n * settings link in the footer belongs to one person.\n *\n * `List-Unsubscribe` points at the settings page rather than at a one-click\n * endpoint: this is not marketing mail and RFC 8058's POST form would be\n * claiming a capability that does not exist. What it does do is put the way\n * out in the headers as well as the body, so a client that surfaces it shows\n * the person the page where the switch they want actually is.\n *\n * Rendered through the `notification` system email (AGL-3367), which is what\n * gives it the header and footer every other system email wears, and makes\n * it designable on the staff System emails page. It used to hand `sendEmail`\n * bare text, which is the unbranded card the fallback HTML part draws. The\n * template is read once per fan-out and rendered per recipient.\n *\n * Never throws, like everything else on this path.\n */\nasync function emailNotification(\n  uids: string[],\n  payload: NotificationPayload,\n  known: Readonly<Record<string, string | null | undefined>>,\n  audience: NotifyUsersOptions['audience'],\n): Promise<void> {\n  const origin = consoleOrigin()\n  const settingsUrl = `${origin}${buildRoute(Route.MANAGE_NOTIFICATION_SETTINGS)}`\n  const context = await notificationEmailContext(payload, audience)\n  const url = notificationEmailUrl(payload, context, origin)\n  const loaded = await loadSystemEmail('notification').catch(() => null)\n  const fallbackText = [\n    payload.title,\n    payload.body ?? '',\n    url,\n    origin ? `Change what you are emailed about: ${settingsUrl}` : '',\n  ]\n    .filter(Boolean)\n    .join('\\n\\n')\n  let lookups = 0\n  let sent = 0\n  for (const uid of uids) {\n    if (sent >= NOTIFY_EMAIL_MAX_SENDS) break\n    let address = String(known[uid] ?? '').trim().toLowerCase()\n    if (!address.includes('@')) {\n      if (lookups >= NOTIFY_EMAIL_MAX_LOOKUPS) continue\n      lookups += 1\n      const pooled = await findUserByUidAcrossPools(uid).catch(() => null)\n      address = String(pooled?.record?.email ?? '').trim().toLowerCase()\n    }\n    if (!address.includes('@')) continue\n    const recipients = await filterSuppressedEmails([address])\n    if (!recipients.length) continue\n    const rendered = loaded\n      ? renderLoadedSystemEmail(\n          loaded,\n          {\n            ...context.brand.merge,\n            'notification.title': payload.title,\n            'notification.body': payload.body ?? '',\n            'notification.url': url,\n            settingsUrl: origin ? settingsUrl : '',\n          },\n          context.brand.options,\n        )\n      : null\n    const result = await sendEmail({\n      to: recipients,\n      ...systemEmailContent(rendered, {\n        subject: payload.title,\n        text: fallbackText,\n      }),\n      ...(context.brand.fromName ? { fromName: context.brand.fromName } : {}),\n      context: 'notification',\n      ...(origin\n        ? { headers: { 'List-Unsubscribe': `<${settingsUrl}>` } }\n        : {}),\n    })\n    if (!result.sent) continue\n    sent += 1\n    // Whose cost it is: a notification to a workspace's people is that\n    // workspace's mail, and a staff alert or an account-level notice is the\n    // platform's, whichever org it is about.\n    await (payload.orgId && audience !== 'staff'\n      ? meterOrgEmail(payload.orgId)\n      : meterPlatformEmail()\n    ).catch(() => undefined)\n  }\n}\n\n/** What a notification email needs from the org and site it is about. */\ninterface NotificationEmailContext {\n  brand: SystemEmailBrand\n  orgSlug?: string\n  hostSubdomain?: string\n}\n\n/**\n * The org's brand, and the slug and subdomain its stored link is rewritten\n * with (AGL-3367): at most two reads per fan-out, made only when someone is\n * being emailed.\n *\n * A staff fan-out reads nothing. Its brand is the platform's, and its links\n * are staff routes that need no rewriting.\n */\nasync function notificationEmailContext(\n  payload: NotificationPayload,\n  audience: NotifyUsersOptions['audience'],\n): Promise<NotificationEmailContext> {\n  if (audience === 'staff' || !payload.orgId) {\n    return { brand: systemEmailBrand(null) }\n  }\n  try {\n    const db = firestore()\n    const [org, host] = await Promise.all([\n      db.collection('orgs').doc(payload.orgId).get(),\n      payload.hostId\n        ? db.collection('hosts').doc(payload.hostId).get()\n        : Promise.resolve(null),\n    ])\n    const slug = org.get('slug')\n    const subdomain = host?.get('subdomain')\n    return {\n      brand: systemEmailBrand(org.exists ? (org.data() ?? null) : null),\n      ...(typeof slug === 'string' && slug ? { orgSlug: slug } : {}),\n      ...(typeof subdomain === 'string' && subdomain\n        ? { hostSubdomain: subdomain }\n        : {}),\n    }\n  } catch (error) {\n    console.error('notification email context failed', error)\n    return { brand: systemEmailBrand(null) }\n  }\n}\n\n/**\n * Where the email's button goes: the notification's own link, rewritten onto\n * today's routes the way the console rewrites it when it is clicked, else\n * the notifications page. A stored host link is `/{hostDocId}/…`, which only\n * that rewrite turns into a page that exists. Empty when the deployment has\n * no console origin to make a link absolute with.\n */\nfunction notificationEmailUrl(\n  payload: NotificationPayload,\n  context: NotificationEmailContext,\n  origin: string,\n): string {\n  const link = normalizeNotificationLink(payload.link, {\n    orgSlug: context.orgSlug,\n    hostId: payload.hostId,\n    hostSubdomain: context.hostSubdomain,\n  })\n  if (link && /^https?:\\/\\//i.test(link)) return link\n  if (!origin) return ''\n  return `${origin}${link?.startsWith('/') ? link : buildRoute(Route.MANAGE_NOTIFICATIONS)}`\n}\n\n/**\n * Notification fan-out (AGL-259): batch-writes one doc per recipient at\n * `users/{uid}/notifications`, and — for recipients who asked for it\n * (AGL-3224) — sends one email beside it. Never throws: a notification miss,\n * or a send that failed, must not break the mutation that emitted it.\n */\nexport async function notifyUsers(\n  uids: Iterable<string>,\n  payload: NotificationPayload,\n  options: NotifyUsersOptions = {},\n): Promise<void> {\n  try {\n    const db = firestore()\n    const targets = [...new Set(uids)].filter(Boolean).slice(0, 400)\n    if (!targets.length) return\n    // Per-user preferences (AGL-267, AGL-3223): one getAll over the user\n    // docs, which now answers for both channels and for all three scopes —\n    // the settings live on this document precisely so that stays one read.\n    const userDocs = await db.getAll(\n      ...targets.map((uid) => db.collection('users').doc(uid)),\n    )\n    const scope = { orgId: payload.orgId, hostId: payload.hostId }\n    const batch = db.batch()\n    let count = 0\n    const mailTo: string[] = []\n    for (const userDoc of userDocs) {\n      const settings = userDoc.get(NOTIFICATION_SETTINGS_FIELD) as\n        | NotificationSettings\n        | undefined\n      const legacy = userDoc.get('notificationPrefs') as\n        | Record<string, boolean>\n        | undefined\n      if (\n        notificationChannelEnabled(\n          settings,\n          'console',\n          payload.type,\n          scope,\n          legacy,\n        )\n      ) {\n        batch.set(\n          db\n            .collection('users')\n            .doc(userDoc.id)\n            .collection('notifications')\n            .doc(),\n          // `read: false` on create, so the feed can ask for unread and read\n          // alike by equality (AGL-3321; see `AglynNotification.read`).\n          { ...payload, read: false, createdAt: FieldValue.serverTimestamp() },\n        )\n        count += 1\n      }\n      if (\n        notificationChannelEnabled(settings, 'email', payload.type, scope, legacy)\n      ) {\n        mailTo.push(userDoc.id)\n      }\n    }\n    if (count > 0) await batch.commit()\n    /*\n     * THE EMAIL AFTER THE COMMIT, and not inside its `try`.\n     *\n     * The console notification is the durable record and the send is a\n     * courtesy on top of it, so the order is the one where a failing network\n     * call cannot lose the record. The two channels are independent by\n     * design — a person may have muted the feed and asked for mail, or the\n     * reverse — so neither is gated on the other having happened.\n     *\n     * Digests are excluded: they compose and send their own mail, under\n     * their own switches, and the generic channel would send a second\n     * message announcing that the first one had been sent.\n     */\n    if (\n      mailTo.length &&\n      isEmailConfigured() &&\n      !NOTIFICATION_SELF_SENT_EMAIL_TYPES.has(payload.type)\n    ) {\n      await emailNotification(\n        mailTo,\n        payload,\n        options.emails ?? {},\n        options.audience,\n      )\n    }\n  } catch (error) {\n    console.error('notification fan-out failed', error)\n  }\n}\n\n// Staff are identified by a Firebase Auth custom claim (`staff`), which is not\n// a Firestore query — so the roster comes from paginating the auth users. A\n// burst of ticket activity shouldn't rescan every time, so the (small) result\n// is cached briefly. Fails soft to an empty list.\nlet staffUidCache: { uids: string[]; at: number } | null = null\nconst STAFF_CACHE_MS = 60_000\n\nasync function listStaffUids(): Promise<string[]> {\n  const now = Date.now()\n  if (staffUidCache && now - staffUidCache.at < STAFF_CACHE_MS) {\n    return staffUidCache.uids\n  }\n  // Across ALL auth pools (AGL-1122). This scanned only the project pool, so\n  // a staff member who signs in through enterprise SSO — whose account lives\n  // in a GCIP tenant pool — was never in the fan-out. Nothing errored; the\n  // notification simply never arrived, which is the worst shape a miss can\n  // take on an alerting path.\n  const uids = await listStaffUidsAcrossPools()\n  staffUidCache = { uids, at: now }\n  return uids\n}\n\n/**\n * Notifies every staff-claim holder (AGL-850) — the support-desk audience.\n * Staff are not org members, so `notifyOrgAdmins`/`notifyHostManagers` never\n * reach them; this enumerates the `staff` custom claim instead. The docs land\n * at `users/{uid}/notifications`, which the console notifications menu already\n * renders, so no separate staff inbox is needed. Never throws.\n */\nexport async function notifyStaff(payload: NotificationPayload): Promise<void> {\n  try {\n    await notifyUsers(await listStaffUids(), payload, { audience: 'staff' })\n  } catch (error) {\n    console.error('staff notification failed', error)\n  }\n}\n\n/** Notifies the org's owner + admins (billing, membership, org events). */\nexport async function notifyOrgAdmins(\n  orgId: string,\n  payload: NotificationPayload,\n): Promise<void> {\n  try {\n    const members = await listOrgMembers(orgId)\n    const admins = members.filter(\n      (member) => member.role === 'owner' || member.role === 'admin',\n    )\n    // The roster rows carry addresses, so the email channel (AGL-3224) needs\n    // no directory lookup for anyone reached this way.\n    const emails: Record<string, string | undefined> = {}\n    for (const member of admins) {\n      if (member.email) emails[member.$id] = member.email\n    }\n    await notifyUsers(\n      admins.map((member) => member.$id),\n      { ...payload, orgId },\n      { emails },\n    )\n  } catch (error) {\n    console.error('org admin notification failed', error)\n  }\n}\n\n/**\n * Notifies everyone who manages a host (admin/editor in the host doc's\n * `memberRoles` projection) — the audience for form submissions and\n * bookings on that site.\n *\n * The OWNING ORG travels with the notification (AGL-1773). Host links are\n * stored in the legacy `/{hostDocId}/rest` shape and rewritten to\n * `/{orgSlug}/hosts/{subdomain}/rest` when they are FOLLOWED\n * (`normalizeNotificationLink`, AGL-644) — a rewrite that needs an org slug.\n * With no `orgId` on the doc the console had nothing to key on and fell back\n * to whichever org the reader happens to have OPEN, so a manager who belongs\n * to more than one workspace was routed to `/{other-org}/hosts/{subdomain}/…`\n * and got a designed 404: `HostGuard` only resolves subdomains belonging to\n * the current org. `notifyOrgAdmins` has always stamped it; the host fan-out\n * — every form submission, booking, order and stock alert — never did.\n *\n * The host doc already carries `orgId` (AGL-233), so this costs no extra\n * read. Spread conditionally: the field is optional on the host model and\n * Firestore rejects `undefined`.\n */\nexport async function notifyHostManagers(\n  hostId: string,\n  payload: NotificationPayload,\n): Promise<void> {\n  try {\n    const host = await firestore().collection('hosts').doc(hostId).get()\n    const memberRoles =\n      (host.get('memberRoles') as Record<string, string> | undefined) ?? {}\n    const managers = Object.entries(memberRoles)\n      .filter(([, role]) => role === 'admin' || role === 'editor')\n      .map(([uid]) => uid)\n    const orgId = payload.orgId ?? (host.get('orgId') as string | undefined)\n    await notifyUsers(managers, {\n      ...payload,\n      hostId,\n      ...(orgId ? { orgId } : {}),\n    })\n  } catch (error) {\n    console.error('host manager notification failed', error)\n  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+{"version":3,"sources":["../../../../../../../../libs/tenant/data/admin/src/lib/server/notifications.ts"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n\nimport {\n  buildRoute,\n  NOTIFICATION_SELF_SENT_EMAIL_TYPES,\n  NOTIFICATION_SETTINGS_FIELD,\n  OPERATOR_ALERT_NOTIFICATION_TYPES,\n  normalizeNotificationLink,\n  notificationChannelEnabled,\n  type AglynNotification,\n  Route,\n  type NotificationSettings,\n} from '@aglyn/aglyn/server'\nimport { isEmailConfigured, sendEmail } from '@aglyn/shared-util-email'\nimport { FieldValue } from 'firebase-admin/firestore'\nimport { findUserByUidAcrossPools, listStaffUidsAcrossPools } from './auth-pools'\nimport { filterSuppressedEmails } from './email-suppression'\nimport { meterOrgEmail, meterPlatformEmail } from './email-metering'\nimport firebaseAdmin from './firebase-admin'\nimport { listOrgMembers } from './organizations'\nimport {\n  resolveStaffAlertRecipients,\n  sendOperatorAlertEmail,\n} from './staff-alert-email'\nimport {\n  loadSystemEmail,\n  renderLoadedSystemEmail,\n  systemEmailBrand,\n  systemEmailContent,\n  type SystemEmailBrand,\n} from './render-system-email'\n\nconst firestore = () => firebaseAdmin.app().firestore()\n\nexport type NotificationPayload = Omit<\n  AglynNotification,\n  '$id' | 'createdAt' | 'readAt'\n>\n\nexport interface NotifyUsersOptions {\n  /**\n   * Addresses the caller already holds, by uid (AGL-3224).\n   *\n   * Purely an optimization, and one worth taking where it is free: a caller\n   * that read the roster — `notifyOrgAdmins` does — has every address in hand\n   * already, and without this the email half would look each one up again in\n   * the directory. Absent uids fall back to that lookup, so passing a partial\n   * map is fine and passing none is correct.\n   */\n  emails?: Readonly<Record<string, string | null | undefined>>\n  /**\n   * Who the fan-out is for (AGL-3367). `staff` is the platform talking to its\n   * own people, so the email wears the platform's brand and is the platform's\n   * cost even when the notification is ABOUT an org, which a canceled\n   * subscription or a new ticket always is. Anything else speaks in the org's\n   * brand when the notification names one.\n   */\n  audience?: 'staff'\n  /**\n   * Write the console notification only, and mail nobody through the\n   * per-person email channel (AGL-3375): the caller has emailed the same\n   * alert to the operator's inbox, and a staff member who also switched\n   * email on would otherwise get it twice.\n   */\n  skipEmail?: boolean\n}\n\n/** The console's absolute origin for an email link, or `''` when unset. */\nfunction consoleOrigin(): string {\n  return (process.env.NEXT_PUBLIC_CONSOLE_URL ?? '').trim().replace(/\\/+$/, '')\n}\n\n/**\n * At most this many directory lookups per fan-out, and at most this many\n * notification emails.\n *\n * Both ceilings only ever bite on a fan-out where many recipients have\n * OPTED IN — the email channel defaults off, so the ordinary notification\n * costs exactly what it cost before this existed. They are here because a\n * fan-out takes up to 400 uids and `notifyUsers` runs inside the mutation\n * that emitted it: a notification must not be able to turn one write into\n * four hundred directory reads and four hundred sends.\n */\nconst NOTIFY_EMAIL_MAX_LOOKUPS = 25\nconst NOTIFY_EMAIL_MAX_SENDS = 50\n\n/**\n * The email beside the console notification (AGL-3224).\n *\n * One send per recipient, never a shared `to:` list — two people who manage\n * the same site have not agreed to be shown each other's addresses, and the\n * settings link in the footer belongs to one person.\n *\n * `List-Unsubscribe` points at the settings page rather than at a one-click\n * endpoint: this is not marketing mail and RFC 8058's POST form would be\n * claiming a capability that does not exist. What it does do is put the way\n * out in the headers as well as the body, so a client that surfaces it shows\n * the person the page where the switch they want actually is.\n *\n * Rendered through the `notification` system email (AGL-3367), which is what\n * gives it the header and footer every other system email wears, and makes\n * it designable on the staff System emails page. It used to hand `sendEmail`\n * bare text, which is the unbranded card the fallback HTML part draws. The\n * template is read once per fan-out and rendered per recipient.\n *\n * Never throws, like everything else on this path.\n */\nasync function emailNotification(\n  uids: string[],\n  payload: NotificationPayload,\n  known: Readonly<Record<string, string | null | undefined>>,\n  audience: NotifyUsersOptions['audience'],\n): Promise<void> {\n  const origin = consoleOrigin()\n  const settingsUrl = `${origin}${buildRoute(Route.MANAGE_NOTIFICATION_SETTINGS)}`\n  const context = await notificationEmailContext(payload, audience)\n  const url = notificationEmailUrl(payload, context, origin)\n  const loaded = await loadSystemEmail('notification').catch(() => null)\n  const fallbackText = [\n    payload.title,\n    payload.body ?? '',\n    url,\n    origin ? `Change what you are emailed about: ${settingsUrl}` : '',\n  ]\n    .filter(Boolean)\n    .join('\\n\\n')\n  let lookups = 0\n  let sent = 0\n  for (const uid of uids) {\n    if (sent >= NOTIFY_EMAIL_MAX_SENDS) break\n    let address = String(known[uid] ?? '').trim().toLowerCase()\n    if (!address.includes('@')) {\n      if (lookups >= NOTIFY_EMAIL_MAX_LOOKUPS) continue\n      lookups += 1\n      const pooled = await findUserByUidAcrossPools(uid).catch(() => null)\n      address = String(pooled?.record?.email ?? '').trim().toLowerCase()\n    }\n    if (!address.includes('@')) continue\n    const recipients = await filterSuppressedEmails([address])\n    if (!recipients.length) continue\n    const rendered = loaded\n      ? renderLoadedSystemEmail(\n          loaded,\n          {\n            ...context.brand.merge,\n            'notification.title': payload.title,\n            'notification.body': payload.body ?? '',\n            'notification.url': url,\n            settingsUrl: origin ? settingsUrl : '',\n          },\n          context.brand.options,\n        )\n      : null\n    const result = await sendEmail({\n      to: recipients,\n      ...systemEmailContent(rendered, {\n        subject: payload.title,\n        text: fallbackText,\n      }),\n      ...(context.brand.fromName ? { fromName: context.brand.fromName } : {}),\n      context: 'notification',\n      ...(origin\n        ? { headers: { 'List-Unsubscribe': `<${settingsUrl}>` } }\n        : {}),\n    })\n    if (!result.sent) continue\n    sent += 1\n    // Whose cost it is: a notification to a workspace's people is that\n    // workspace's mail, and a staff alert or an account-level notice is the\n    // platform's, whichever org it is about.\n    await (payload.orgId && audience !== 'staff'\n      ? meterOrgEmail(payload.orgId)\n      : meterPlatformEmail()\n    ).catch(() => undefined)\n  }\n}\n\n/** What a notification email needs from the org and site it is about. */\ninterface NotificationEmailContext {\n  brand: SystemEmailBrand\n  orgSlug?: string\n  hostSubdomain?: string\n}\n\n/**\n * The org's brand, and the slug and subdomain its stored link is rewritten\n * with (AGL-3367): at most two reads per fan-out, made only when someone is\n * being emailed.\n *\n * A staff fan-out reads nothing. Its brand is the platform's, and its links\n * are staff routes that need no rewriting.\n */\nasync function notificationEmailContext(\n  payload: NotificationPayload,\n  audience: NotifyUsersOptions['audience'],\n): Promise<NotificationEmailContext> {\n  if (audience === 'staff' || !payload.orgId) {\n    return { brand: systemEmailBrand(null) }\n  }\n  try {\n    const db = firestore()\n    const [org, host] = await Promise.all([\n      db.collection('orgs').doc(payload.orgId).get(),\n      payload.hostId\n        ? db.collection('hosts').doc(payload.hostId).get()\n        : Promise.resolve(null),\n    ])\n    const slug = org.get('slug')\n    const subdomain = host?.get('subdomain')\n    return {\n      brand: systemEmailBrand(org.exists ? (org.data() ?? null) : null),\n      ...(typeof slug === 'string' && slug ? { orgSlug: slug } : {}),\n      ...(typeof subdomain === 'string' && subdomain\n        ? { hostSubdomain: subdomain }\n        : {}),\n    }\n  } catch (error) {\n    console.error('notification email context failed', error)\n    return { brand: systemEmailBrand(null) }\n  }\n}\n\n/**\n * Where the email's button goes: the notification's own link, rewritten onto\n * today's routes the way the console rewrites it when it is clicked, else\n * the notifications page. A stored host link is `/{hostDocId}/…`, which only\n * that rewrite turns into a page that exists. Empty when the deployment has\n * no console origin to make a link absolute with.\n */\nfunction notificationEmailUrl(\n  payload: NotificationPayload,\n  context: NotificationEmailContext,\n  origin: string,\n): string {\n  const link = normalizeNotificationLink(payload.link, {\n    orgSlug: context.orgSlug,\n    hostId: payload.hostId,\n    hostSubdomain: context.hostSubdomain,\n  })\n  if (link && /^https?:\\/\\//i.test(link)) return link\n  if (!origin) return ''\n  return `${origin}${link?.startsWith('/') ? link : buildRoute(Route.MANAGE_NOTIFICATIONS)}`\n}\n\n/**\n * Notification fan-out (AGL-259): batch-writes one doc per recipient at\n * `users/{uid}/notifications`, and — for recipients who asked for it\n * (AGL-3224) — sends one email beside it. Never throws: a notification miss,\n * or a send that failed, must not break the mutation that emitted it.\n */\nexport async function notifyUsers(\n  uids: Iterable<string>,\n  payload: NotificationPayload,\n  options: NotifyUsersOptions = {},\n): Promise<void> {\n  try {\n    const db = firestore()\n    const targets = [...new Set(uids)].filter(Boolean).slice(0, 400)\n    if (!targets.length) return\n    // Per-user preferences (AGL-267, AGL-3223): one getAll over the user\n    // docs, which now answers for both channels and for all three scopes —\n    // the settings live on this document precisely so that stays one read.\n    const userDocs = await db.getAll(\n      ...targets.map((uid) => db.collection('users').doc(uid)),\n    )\n    const scope = { orgId: payload.orgId, hostId: payload.hostId }\n    const batch = db.batch()\n    let count = 0\n    const mailTo: string[] = []\n    for (const userDoc of userDocs) {\n      const settings = userDoc.get(NOTIFICATION_SETTINGS_FIELD) as\n        | NotificationSettings\n        | undefined\n      const legacy = userDoc.get('notificationPrefs') as\n        | Record<string, boolean>\n        | undefined\n      if (\n        notificationChannelEnabled(\n          settings,\n          'console',\n          payload.type,\n          scope,\n          legacy,\n        )\n      ) {\n        batch.set(\n          db\n            .collection('users')\n            .doc(userDoc.id)\n            .collection('notifications')\n            .doc(),\n          // `read: false` on create, so the feed can ask for unread and read\n          // alike by equality (AGL-3321; see `AglynNotification.read`).\n          { ...payload, read: false, createdAt: FieldValue.serverTimestamp() },\n        )\n        count += 1\n      }\n      if (\n        notificationChannelEnabled(settings, 'email', payload.type, scope, legacy)\n      ) {\n        mailTo.push(userDoc.id)\n      }\n    }\n    if (count > 0) await batch.commit()\n    /*\n     * THE EMAIL AFTER THE COMMIT, and not inside its `try`.\n     *\n     * The console notification is the durable record and the send is a\n     * courtesy on top of it, so the order is the one where a failing network\n     * call cannot lose the record. The two channels are independent by\n     * design — a person may have muted the feed and asked for mail, or the\n     * reverse — so neither is gated on the other having happened.\n     *\n     * Digests are excluded: they compose and send their own mail, under\n     * their own switches, and the generic channel would send a second\n     * message announcing that the first one had been sent.\n     */\n    if (\n      mailTo.length &&\n      !options.skipEmail &&\n      isEmailConfigured() &&\n      !NOTIFICATION_SELF_SENT_EMAIL_TYPES.has(payload.type)\n    ) {\n      await emailNotification(\n        mailTo,\n        payload,\n        options.emails ?? {},\n        options.audience,\n      )\n    }\n  } catch (error) {\n    console.error('notification fan-out failed', error)\n  }\n}\n\n// Staff are identified by a Firebase Auth custom claim (`staff`), which is not\n// a Firestore query — so the roster comes from paginating the auth users. 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Nothing errored; the\n  // notification simply never arrived, which is the worst shape a miss can\n  // take on an alerting path.\n  const uids = await listStaffUidsAcrossPools()\n  staffUidCache = { uids, at: now }\n  return uids\n}\n\n/**\n * Notifies every staff-claim holder (AGL-850) — the support-desk audience.\n * Staff are not org members, so `notifyOrgAdmins`/`notifyHostManagers` never\n * reach them; this enumerates the `staff` custom claim instead. The docs land\n * at `users/{uid}/notifications`, which the console notifications menu already\n * renders, so no separate staff inbox is needed. Never throws.\n */\nexport async function notifyStaff(payload: NotificationPayload): Promise<void> {\n  try {\n    // A fraud or risk alert also reaches the operator's inbox by email\n    // (AGL-3375), on every install and whatever anyone switched on. Whether\n    // there is an inbox is settled first, so the per-person channel stands\n    // down only when the alert is actually going somewhere.\n    const operatorAlert =\n      OPERATOR_ALERT_NOTIFICATION_TYPES.has(payload.type) &&\n      isEmailConfigured() &&\n      (await resolveStaffAlertRecipients()).length > 0\n    await notifyUsers(await listStaffUids(), payload, {\n      audience: 'staff',\n      ...(operatorAlert ? { skipEmail: true } : {}),\n    })\n    if (operatorAlert) {\n      await sendOperatorAlertEmail({\n        title: payload.title,\n        body: payload.body,\n        url: absoluteConsoleLink(payload.link),\n        context: `operator-alert ${payload.type}`,\n      })\n    }\n  } catch (error) {\n    console.error('staff notification failed', error)\n  }\n}\n\n/** A notification link as an inbox can follow it, or `''`. */\nfunction absoluteConsoleLink(link: string | undefined): string {\n  const value = String(link ?? 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Host links are\n * stored in the legacy `/{hostDocId}/rest` shape and rewritten to\n * `/{orgSlug}/hosts/{subdomain}/rest` when they are FOLLOWED\n * (`normalizeNotificationLink`, AGL-644) — a rewrite that needs an org slug.\n * With no `orgId` on the doc the console had nothing to key on and fell back\n * to whichever org the reader happens to have OPEN, so a manager who belongs\n * to more than one workspace was routed to `/{other-org}/hosts/{subdomain}/…`\n * and got a designed 404: `HostGuard` only resolves subdomains belonging to\n * the current org. `notifyOrgAdmins` has always stamped it; the host fan-out\n * — every form submission, booking, order and stock alert — never did.\n *\n * The host doc already carries `orgId` (AGL-233), so this costs no extra\n * read. 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package/src/lib/server/staff-alert-email.d.ts

@@ -16,27 +16,41 @@
  */
 import { type SendEmailResult } from '@aglyn/shared-util-email';
 /**
- * A staff alert by email, from LIBRARY code (AGL-2925).
+ * Where a staff alarm goes (AGL-3375), first answer wins:
  *
- * `STAFF_ALERT_EMAIL` is the one inbox every subsystem's alert lands in —
- * the console's `emailStaffAlert` in `apps/console/app/api/_lib/
- * usage-alert-email.ts` sends the cron's alerts there. A library cannot
- * call that, because a library cannot import from an app. So a library's
- * own alert — the AI meter's platform-wide free-spend ceiling is one —
- * sends through this, to the same address, with the same posture: unset is
- * the ordinary answer outside production and reports `unconfigured`, and
- * nothing here throws, because the mail is a courtesy and the refusal it
- * announces is the control.
+ * 1. `STAFF_ALERT_EMAIL`, the operator's one alerts inbox.
+ * 2. The operator's published support address,
+ *    `NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL`, which every self-hosted install is
+ *    asked for and most set.
+ * 3. Every staff account's own address, up to {@link STAFF_FALLBACK_MAX}.
  *
- * Platform email metering is loaded lazily and only after a send, so that
- * importing this module — which every unit test of the meter does — never
- * pulls the Firestore-backed meter, and with it the admin app, into a test
- * that only wanted to count credits. The system-email renderer, which reads
- * its template through the same admin app, is loaded the same way.
+ * Only the first applies on a preview or development deployment.
+ *
+ * The chain exists because the alarms that matter most are the ones an
+ * install nobody tuned would otherwise send to no one: card testing on its
+ * checkout, a stolen card on its first subscription, a phishing campaign
+ * held on its sending domain. An unset variable used to mean silence.
+ *
+ * Empty only when none of the three yields an address.
  */
+export declare function resolveStaffAlertRecipients(): Promise<string[]>;
 export declare function sendStaffAlertEmail(input: {
     subject: string;
     text: string;
     /** Resend tag / log label. */
     context: string;
 }): Promise<SendEmailResult>;
+/**
+ * A fraud or risk alert for the operator (AGL-3375), as the `operator-alert`
+ * system email: the alert, a button to the item it is about, in the
+ * operator's own brand. Sent by `notifyStaff` for every
+ * `OPERATOR_ALERT_NOTIFICATION_TYPES` notification, beside the console one.
+ * Never throws.
+ */
+export declare function sendOperatorAlertEmail(input: {
+    title: string;
+    body?: string | null;
+    /** Absolute link to the item, when there is one. */
+    url?: string | null;
+    context: string;
+}): Promise<SendEmailResult>;

package/src/lib/server/staff-alert-email.js

@@ -16,33 +16,113 @@ import { _ as _extends } from "@swc/helpers/_/_extends";
  * limitations under the License.
  */ import { sendEmail } from "@aglyn/shared-util-email";
 /**
- * A staff alert by email, from LIBRARY code (AGL-2925).
+ * Staff alerts by email, from LIBRARY code (AGL-2925).
  *
- * `STAFF_ALERT_EMAIL` is the one inbox every subsystem's alert lands in —
- * the console's `emailStaffAlert` in `apps/console/app/api/_lib/
- * usage-alert-email.ts` sends the cron's alerts there. A library cannot
- * call that, because a library cannot import from an app. So a library's
- * own alert — the AI meter's platform-wide free-spend ceiling is one —
- * sends through this, to the same address, with the same posture: unset is
- * the ordinary answer outside production and reports `unconfigured`, and
- * nothing here throws, because the mail is a courtesy and the refusal it
- * announces is the control.
+ * One destination for every subsystem's alarm — the console's
+ * `emailStaffAlert` in `apps/console/app/api/_lib/usage-alert-email.ts` sends
+ * through here too — resolved by {@link resolveStaffAlertRecipients}
+ * (AGL-3375). Nothing here throws, because the mail is a courtesy and the
+ * refusal it announces is the control; with no address anywhere the answer
+ * is `unconfigured`.
  *
  * Platform email metering is loaded lazily and only after a send, so that
  * importing this module — which every unit test of the meter does — never
  * pulls the Firestore-backed meter, and with it the admin app, into a test
- * that only wanted to count credits. The system-email renderer, which reads
- * its template through the same admin app, is loaded the same way.
- */ export async function sendStaffAlertEmail(input) {
-    var _process_env_STAFF_ALERT_EMAIL;
-    const to = String((_process_env_STAFF_ALERT_EMAIL = process.env.STAFF_ALERT_EMAIL) != null ? _process_env_STAFF_ALERT_EMAIL : '').trim();
-    if (!to.includes('@')) return {
+ * that only wanted to count credits. The system-email renderer and the staff
+ * roster, which read through the same admin app, are loaded the same way.
+ */ /** At most this many staff accounts are mailed when no inbox is configured. */ const STAFF_FALLBACK_MAX = 10;
+/**
+ * Where a staff alarm goes (AGL-3375), first answer wins:
+ *
+ * 1. `STAFF_ALERT_EMAIL`, the operator's one alerts inbox.
+ * 2. The operator's published support address,
+ *    `NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL`, which every self-hosted install is
+ *    asked for and most set.
+ * 3. Every staff account's own address, up to {@link STAFF_FALLBACK_MAX}.
+ *
+ * Only the first applies on a preview or development deployment.
+ *
+ * The chain exists because the alarms that matter most are the ones an
+ * install nobody tuned would otherwise send to no one: card testing on its
+ * checkout, a stolen card on its first subscription, a phishing campaign
+ * held on its sending domain. An unset variable used to mean silence.
+ *
+ * Empty only when none of the three yields an address.
+ */ export async function resolveStaffAlertRecipients() {
+    var _process_env_STAFF_ALERT_EMAIL, _process_env_VERCEL_ENV, _process_env_NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL;
+    const configured = String((_process_env_STAFF_ALERT_EMAIL = process.env.STAFF_ALERT_EMAIL) != null ? _process_env_STAFF_ALERT_EMAIL : '').trim().toLowerCase();
+    if (configured.includes('@')) return [
+        configured
+    ];
+    // A preview or development deployment says what it is; only a production
+    // one, or a self-hosted install that sets no such thing, falls back. A
+    // preview's alarms reaching the operator's real inbox would be noise.
+    const deployment = String((_process_env_VERCEL_ENV = process.env.VERCEL_ENV) != null ? _process_env_VERCEL_ENV : '').trim();
+    if (deployment && deployment !== 'production') return [];
+    const operator = String((_process_env_NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL = process.env.NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL) != null ? _process_env_NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL : '').trim().toLowerCase();
+    if (operator.includes('@')) return [
+        operator
+    ];
+    try {
+        const { findUserByUidAcrossPools, listStaffUidsAcrossPools } = await import("./auth-pools.js");
+        const uids = (await listStaffUidsAcrossPools()).slice(0, STAFF_FALLBACK_MAX);
+        const addresses = new Set();
+        for (const uid of uids){
+            var _ref;
+            var _pooled_record;
+            const pooled = await findUserByUidAcrossPools(uid).catch(()=>null);
+            const address = String((_ref = pooled == null ? void 0 : (_pooled_record = pooled.record) == null ? void 0 : _pooled_record.email) != null ? _ref : '').trim().toLowerCase();
+            if (address.includes('@')) addresses.add(address);
+        }
+        return [
+            ...addresses
+        ];
+    } catch (error) {
+        console.error('[staff-alert-email] staff roster unavailable', error);
+        return [];
+    }
+}
+/**
+ * Sends one rendered alert to each operator recipient, one message each so
+ * no staff member is shown another's address. Metered to the platform: our
+ * own alarm is our own cost (AGL-1438). Never throws.
+ */ async function sendToOperators(content, context) {
+    const recipients = await resolveStaffAlertRecipients();
+    if (!recipients.length) return {
         sent: false,
         reason: 'unconfigured'
     };
+    let delivered = null;
+    let failure = {
+        sent: false,
+        reason: 'unconfigured'
+    };
+    let sent = 0;
+    for (const to of recipients){
+        const result = await sendEmail(_extends({
+            to
+        }, content, {
+            context
+        }));
+        if (result.sent) {
+            sent += 1;
+            delivered != null ? delivered : delivered = result;
+        } else {
+            failure = result;
+        }
+    }
+    if (sent) {
+        const { meterPlatformEmail } = await import("./email-metering.js");
+        await meterPlatformEmail(sent).catch(()=>undefined);
+    }
+    // Delivered to anyone is delivered: one dead staff mailbox does not make
+    // the alert a failure for the caller.
+    return delivered != null ? delivered : failure;
+}
+export async function sendStaffAlertEmail(input) {
     try {
         // In the platform's header and footer, as the `staff-alert` system email
-        // (AGL-3367). Loaded lazily for the reason the meter below is.
+        // (AGL-3367). Loaded lazily for the reason the meter is.
         const { renderSystemEmailContent, systemEmailBrand } = await import("./render-system-email.js");
         const content = await renderSystemEmailContent('staff-alert', {
             'alert.subject': input.subject,
@@ -51,17 +131,7 @@ import { _ as _extends } from "@swc/helpers/_/_extends";
             subject: input.subject,
             text: input.text
         });
-        const result = await sendEmail(_extends({
-            to
-        }, content, {
-            context: input.context
-        }));
-        if (result.sent) {
-            // Platform-scoped (AGL-1438): our own alert is our own cost.
-            const { meterPlatformEmail } = await import("./email-metering.js");
-            await meterPlatformEmail().catch(()=>undefined);
-        }
-        return result;
+        return await sendToOperators(content, input.context);
     } catch (error) {
         console.error('[staff-alert-email] send failed', error);
         return {
@@ -70,5 +140,38 @@ import { _ as _extends } from "@swc/helpers/_/_extends";
         };
     }
 }
+/**
+ * A fraud or risk alert for the operator (AGL-3375), as the `operator-alert`
+ * system email: the alert, a button to the item it is about, in the
+ * operator's own brand. Sent by `notifyStaff` for every
+ * `OPERATOR_ALERT_NOTIFICATION_TYPES` notification, beside the console one.
+ * Never throws.
+ */ export async function sendOperatorAlertEmail(input) {
+    try {
+        var _input_body, _input_url;
+        const { renderSystemEmailContent, systemEmailBrand } = await import("./render-system-email.js");
+        const body = String((_input_body = input.body) != null ? _input_body : '').trim();
+        const url = String((_input_url = input.url) != null ? _input_url : '').trim();
+        const content = await renderSystemEmailContent('operator-alert', {
+            'alert.title': input.title,
+            'alert.body': body,
+            'alert.url': url
+        }, systemEmailBrand(null), {
+            subject: input.title,
+            text: [
+                input.title,
+                body,
+                url
+            ].filter(Boolean).join('\n\n')
+        });
+        return await sendToOperators(content, input.context);
+    } catch (error) {
+        console.error('[staff-alert-email] operator alert failed', error);
+        return {
+            sent: false,
+            reason: 'network'
+        };
+    }
+}
 
 //# sourceMappingURL=staff-alert-email.js.map

package/src/lib/server/staff-alert-email.js.map

@@ -1 +1 @@
-{"version":3,"sources":["../../../../../../../../libs/tenant/data/admin/src/lib/server/staff-alert-email.ts"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n\nimport { sendEmail, type SendEmailResult } from '@aglyn/shared-util-email'\n\n/**\n * A staff alert by email, from LIBRARY code (AGL-2925).\n *\n * `STAFF_ALERT_EMAIL` is the one inbox every subsystem's alert lands in —\n * the console's `emailStaffAlert` in `apps/console/app/api/_lib/\n * usage-alert-email.ts` sends the cron's alerts there. A library cannot\n * call that, because a library cannot import from an app. So a library's\n * own alert — the AI meter's platform-wide free-spend ceiling is one —\n * sends through this, to the same address, with the same posture: unset is\n * the ordinary answer outside production and reports `unconfigured`, and\n * nothing here throws, because the mail is a courtesy and the refusal it\n * announces is the control.\n *\n * Platform email metering is loaded lazily and only after a send, so that\n * importing this module — which every unit test of the meter does — never\n * pulls the Firestore-backed meter, and with it the admin app, into a test\n * that only wanted to count credits. The system-email renderer, which reads\n * its template through the same admin app, is loaded the same way.\n */\nexport async function sendStaffAlertEmail(input: {\n  subject: string\n  text: string\n  /** Resend tag / log label. */\n  context: string\n}): Promise<SendEmailResult> {\n  const to = String(process.env.STAFF_ALERT_EMAIL ?? '').trim()\n  if (!to.includes('@')) return { sent: false, reason: 'unconfigured' }\n  try {\n    // In the platform's header and footer, as the `staff-alert` system email\n    // (AGL-3367). Loaded lazily for the reason the meter below is.\n    const { renderSystemEmailContent, systemEmailBrand } = await import(\n      './render-system-email'\n    )\n    const content = await renderSystemEmailContent(\n      'staff-alert',\n      { 'alert.subject': input.subject, 'alert.body': input.text },\n      systemEmailBrand(null),\n      { subject: input.subject, text: input.text },\n    )\n    const result = await sendEmail({ to, ...content, context: input.context })\n    if (result.sent) {\n      // Platform-scoped (AGL-1438): our own alert is our own cost.\n      const { meterPlatformEmail } = await import('./email-metering')\n      await meterPlatformEmail().catch(() => undefined)\n    }\n    return result\n  } catch (error) {\n    console.error('[staff-alert-email] send failed', error)\n    return { sent: false, reason: 'network' }\n  }\n}\n"],"names":["sendEmail","sendStaffAlertEmail","input","process","to","String","env","STAFF_ALERT_EMAIL","trim","includes","sent","reason","renderSystemEmailContent","systemEmailBrand","content","subject","text","result","context","meterPlatformEmail","catch","undefined","error","console"],"mappings":";AAAA;;;;;;;;;;;;;;;CAeC,GAED,SAASA,SAAS,QAA8B,2BAA0B;AAE1E;;;;;;;;;;;;;;;;;;CAkBC,GACD,OAAO,eAAeC,oBAAoBC,KAKzC;QACmBC;IAAlB,MAAMC,KAAKC,QAAOF,iCAAAA,QAAQG,GAAG,CAACC,iBAAiB,YAA7BJ,iCAAiC,IAAIK,IAAI;IAC3D,IAAI,CAACJ,GAAGK,QAAQ,CAAC,MAAM,OAAO;QAAEC,MAAM;QAAOC,QAAQ;IAAe;IACpE,IAAI;QACF,yEAAyE;QACzE,+DAA+D;QAC/D,MAAM,EAAEC,wBAAwB,EAAEC,gBAAgB,EAAE,GAAG,MAAM,MAAM,CACjE;QAEF,MAAMC,UAAU,MAAMF,yBACpB,eACA;YAAE,iBAAiBV,MAAMa,OAAO;YAAE,cAAcb,MAAMc,IAAI;QAAC,GAC3DH,iBAAiB,OACjB;YAAEE,SAASb,MAAMa,OAAO;YAAEC,MAAMd,MAAMc,IAAI;QAAC;QAE7C,MAAMC,SAAS,MAAMjB,UAAU;YAAEI;WAAOU;YAASI,SAAShB,MAAMgB,OAAO;;QACvE,IAAID,OAAOP,IAAI,EAAE;YACf,6DAA6D;YAC7D,MAAM,EAAES,kBAAkB,EAAE,GAAG,MAAM,MAAM,CAAC;YAC5C,MAAMA,qBAAqBC,KAAK,CAAC,IAAMC;QACzC;QACA,OAAOJ;IACT,EAAE,OAAOK,OAAO;QACdC,QAAQD,KAAK,CAAC,mCAAmCA;QACjD,OAAO;YAAEZ,MAAM;YAAOC,QAAQ;QAAU;IAC1C;AACF"}
+{"version":3,"sources":["../../../../../../../../libs/tenant/data/admin/src/lib/server/staff-alert-email.ts"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n\nimport { sendEmail, type SendEmailResult } from '@aglyn/shared-util-email'\n\n/**\n * Staff alerts by email, from LIBRARY code (AGL-2925).\n *\n * One destination for every subsystem's alarm — the console's\n * `emailStaffAlert` in `apps/console/app/api/_lib/usage-alert-email.ts` sends\n * through here too — resolved by {@link resolveStaffAlertRecipients}\n * (AGL-3375). Nothing here throws, because the mail is a courtesy and the\n * refusal it announces is the control; with no address anywhere the answer\n * is `unconfigured`.\n *\n * Platform email metering is loaded lazily and only after a send, so that\n * importing this module — which every unit test of the meter does — never\n * pulls the Firestore-backed meter, and with it the admin app, into a test\n * that only wanted to count credits. The system-email renderer and the staff\n * roster, which read through the same admin app, are loaded the same way.\n */\n\n/** At most this many staff accounts are mailed when no inbox is configured. */\nconst STAFF_FALLBACK_MAX = 10\n\n/**\n * Where a staff alarm goes (AGL-3375), first answer wins:\n *\n * 1. `STAFF_ALERT_EMAIL`, the operator's one alerts inbox.\n * 2. The operator's published support address,\n *    `NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL`, which every self-hosted install is\n *    asked for and most set.\n * 3. Every staff account's own address, up to {@link STAFF_FALLBACK_MAX}.\n *\n * Only the first applies on a preview or development deployment.\n *\n * The chain exists because the alarms that matter most are the ones an\n * install nobody tuned would otherwise send to no one: card testing on its\n * checkout, a stolen card on its first subscription, a phishing campaign\n * held on its sending domain. An unset variable used to mean silence.\n *\n * Empty only when none of the three yields an address.\n */\nexport async function resolveStaffAlertRecipients(): Promise<string[]> {\n  const configured = String(process.env.STAFF_ALERT_EMAIL ?? '').trim().toLowerCase()\n  if (configured.includes('@')) return [configured]\n  // A preview or development deployment says what it is; only a production\n  // one, or a self-hosted install that sets no such thing, falls back. A\n  // preview's alarms reaching the operator's real inbox would be noise.\n  const deployment = String(process.env.VERCEL_ENV ?? '').trim()\n  if (deployment && deployment !== 'production') return []\n  const operator = String(process.env.NEXT_PUBLIC_OPERATOR_SUPPORT_EMAIL ?? '')\n    .trim()\n    .toLowerCase()\n  if (operator.includes('@')) return [operator]\n  try {\n    const { findUserByUidAcrossPools, listStaffUidsAcrossPools } = await import(\n      './auth-pools'\n    )\n    const uids = (await listStaffUidsAcrossPools()).slice(0, STAFF_FALLBACK_MAX)\n    const addresses = new Set<string>()\n    for (const uid of uids) {\n      const pooled = await findUserByUidAcrossPools(uid).catch(() => null)\n      const address = String(pooled?.record?.email ?? '').trim().toLowerCase()\n      if (address.includes('@')) addresses.add(address)\n    }\n    return [...addresses]\n  } catch (error) {\n    console.error('[staff-alert-email] staff roster unavailable', error)\n    return []\n  }\n}\n\n/**\n * Sends one rendered alert to each operator recipient, one message each so\n * no staff member is shown another's address. Metered to the platform: our\n * own alarm is our own cost (AGL-1438). Never throws.\n */\nasync function sendToOperators(\n  content: { subject: string; text: string; html?: string },\n  context: string,\n): Promise<SendEmailResult> {\n  const recipients = await resolveStaffAlertRecipients()\n  if (!recipients.length) return { sent: false, reason: 'unconfigured' }\n  let delivered: SendEmailResult | null = null\n  let failure: SendEmailResult = { sent: false, reason: 'unconfigured' }\n  let sent = 0\n  for (const to of recipients) {\n    const result = await sendEmail({ to, ...content, context })\n    if (result.sent) {\n      sent += 1\n      delivered ??= result\n    } else {\n      failure = result\n    }\n  }\n  if (sent) {\n    const { meterPlatformEmail } = await import('./email-metering')\n    await meterPlatformEmail(sent).catch(() => undefined)\n  }\n  // Delivered to anyone is delivered: one dead staff mailbox does not make\n  // the alert a failure for the caller.\n  return delivered ?? failure\n}\n\nexport async function sendStaffAlertEmail(input: {\n  subject: string\n  text: string\n  /** Resend tag / log label. */\n  context: string\n}): Promise<SendEmailResult> {\n  try {\n    // In the platform's header and footer, as the `staff-alert` system email\n    // (AGL-3367). Loaded lazily for the reason the meter is.\n    const { renderSystemEmailContent, systemEmailBrand } = await import(\n      './render-system-email'\n    )\n    const content = await renderSystemEmailContent(\n      'staff-alert',\n      { 'alert.subject': input.subject, 'alert.body': input.text },\n      systemEmailBrand(null),\n      { subject: input.subject, text: input.text },\n    )\n    return await sendToOperators(content, input.context)\n  } catch (error) {\n    console.error('[staff-alert-email] send failed', error)\n    return { sent: false, reason: 'network' }\n  }\n}\n\n/**\n * A fraud or risk alert for the operator (AGL-3375), as the `operator-alert`\n * system email: the alert, a button to the item it is about, in the\n * operator's own brand. 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