@aglyn/plugins-outreach 1.0.0-beta.223 → 1.0.0-beta.225

package/README.md

@@ -48,21 +48,27 @@ Every `outreach*` collection is written by the server alone.
 ## Mailboxes
 
 `src/lib/mailboxes` and `src/lib/transport` connect a rep's own
-Google mailbox and talk to it:
+Google or Microsoft 365 mailbox and talk to it:
 
 | module | does |
 | -- | -- |
 | `mailboxes/mailbox-routes` | connect (signed single-use state, PKCE, OpenID nonce), settings, pause, test and disconnect |
 | `mailboxes/oauth-state` | the signed `state` and its pending record under `orgs/{orgId}/outreachOAuthStates` |
 | `mailboxes/mailbox-credentials` | the refresh token sealed with the shared secret box, in `outreachMailboxCredentials` |
-| `mailboxes/mailbox-transport` | opens a mailbox's Gmail client for the runtime, and marks one reconnect-required |
+| `mailboxes/mailbox-transport` | opens a mailbox's client for its provider, and marks one reconnect-required |
 | `mailboxes/mailbox-erasure` | what a workspace or account erasure revokes and deletes |
+| `transport/mail-client` | the provider seam the runtime reaches a mailbox through, and the structured search |
 | `transport/gmail-client` | the fetch-based Gmail API client: send, full and metadata thread reads, search, send-as |
+| `transport/graph-client` | the Microsoft Graph client: a step sent as a draft from its own MIME, conversation and message reads, the windowed search |
+| `transport/microsoft-oauth` | Microsoft's identity platform: consent address, code exchange, refresh, ID token |
+| `transport/mime-message` | a raw MIME message read into the Gmail API shape the classifier takes |
 | `transport/send-message` | the one door a send goes through, including the engine's composed email |
 | `transport/rfc5322` | the plain-text RFC 5322 writer |
 
-`OUTREACH_TOKEN_KEY`, `GOOGLE_OUTREACH_CLIENT_ID` and
-`GOOGLE_OUTREACH_CLIENT_SECRET` are read by `mailboxes/outreach-config` alone,
+`OUTREACH_TOKEN_KEY`, `GOOGLE_OUTREACH_CLIENT_ID`,
+`GOOGLE_OUTREACH_CLIENT_SECRET`, `MICROSOFT_OUTREACH_CLIENT_ID`,
+`MICROSOFT_OUTREACH_CLIENT_SECRET` and `MICROSOFT_OUTREACH_TENANT` are read by
+`mailboxes/outreach-config` alone,
 and `outreach-credential-isolation.spec.ts` holds that no tenant file reaches it.
 
 ## The engine

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@aglyn/plugins-outreach",
-  "version": "1.0.0-beta.223",
+  "version": "1.0.0-beta.225",
   "license": "Apache-2.0",
   "homepage": "https://aglyn.com",
   "repository": {
@@ -25,19 +25,19 @@
     "./package.json": "./package.json"
   },
   "dependencies": {
-    "@aglyn/aglyn": "1.0.0-beta.223",
-    "@aglyn/shared-data-mdi": "1.0.0-beta.223",
-    "@aglyn/shared-ui-email-campaigns": "1.0.0-beta.223",
-    "@aglyn/shared-ui-jsx": "1.0.0-beta.223",
-    "@aglyn/shared-ui-next": "1.0.0-beta.223",
-    "@aglyn/shared-ui-snackstack": "1.0.0-beta.223",
-    "@aglyn/shared-util-email": "1.0.0-beta.223",
-    "@aglyn/shared-util-http": "1.0.0-beta.223",
-    "@aglyn/shared-util-timestamp": "1.0.0-beta.223",
-    "@aglyn/shared-util-tools": "1.0.0-beta.223",
-    "@aglyn/tenant-data-admin": "1.0.0-beta.223",
-    "@aglyn/tenant-feature-instance": "1.0.0-beta.223",
-    "@aglyn/tenant-runtime": "1.0.0-beta.223",
+    "@aglyn/aglyn": "1.0.0-beta.225",
+    "@aglyn/shared-data-mdi": "1.0.0-beta.225",
+    "@aglyn/shared-ui-email-campaigns": "1.0.0-beta.225",
+    "@aglyn/shared-ui-jsx": "1.0.0-beta.225",
+    "@aglyn/shared-ui-next": "1.0.0-beta.225",
+    "@aglyn/shared-ui-snackstack": "1.0.0-beta.225",
+    "@aglyn/shared-util-email": "1.0.0-beta.225",
+    "@aglyn/shared-util-http": "1.0.0-beta.225",
+    "@aglyn/shared-util-timestamp": "1.0.0-beta.225",
+    "@aglyn/shared-util-tools": "1.0.0-beta.225",
+    "@aglyn/tenant-data-admin": "1.0.0-beta.225",
+    "@aglyn/tenant-feature-instance": "1.0.0-beta.225",
+    "@aglyn/tenant-runtime": "1.0.0-beta.225",
     "@swc/helpers": "0.5.23"
   },
   "peerDependencies": {

package/src/lib/components/enrollment-detail.d.ts

@@ -16,6 +16,14 @@ export interface OutreachEnrollmentDetailProps {
  * leads and contacts publishes, or `null` where none does.
  */
 export declare function outreachCrmRecordHref(kind: 'lead' | 'contact', id: string | null | undefined, hostId: string, orgMount: Pick<ConsolePluginOrgMount, 'orgSlug' | 'hosts'> | undefined): string | null;
+/**
+ * Whether a mailbox's threads open in Gmail. A Microsoft 365 mailbox's
+ * conversation has no address of its own in Outlook (AGL-3489), so its
+ * thread is shown without a link.
+ */
+export declare const outreachThreadOpensInGmail: (mailbox: {
+    provider?: string;
+} | null | undefined) => boolean;
 /** A Gmail thread, opened in the mailbox's own account. */
 export declare function outreachGmailThreadUrl(threadId: string, mailboxEmail: string | null | undefined): string;
 export declare function OutreachEnrollmentDetail(props: OutreachEnrollmentDetailProps): import("react").JSX.Element;

package/src/lib/components/enrollment-detail.js

@@ -53,6 +53,11 @@ import { useOutreachEnrollment, useOutreachEnrollmentGateway, useOutreachEnrollm
         host
     }, id);
 }
+/**
+ * Whether a mailbox's threads open in Gmail. A Microsoft 365 mailbox's
+ * conversation has no address of its own in Outlook (AGL-3489), so its
+ * thread is shown without a link.
+ */ export const outreachThreadOpensInGmail = (mailbox)=>(mailbox == null ? void 0 : mailbox.provider) !== 'microsoft';
 /** A Gmail thread, opened in the mailbox's own account. */ export function outreachGmailThreadUrl(threadId, mailboxEmail) {
     const account = mailboxEmail ? `?authuser=${encodeURIComponent(mailboxEmail)}` : '';
     return `https://mail.google.com/mail/${account}#all/${encodeURIComponent(threadId)}`;
@@ -179,13 +184,13 @@ const TONE_COLORS = {
                             },
                             children: entry.detail
                         }) : null,
-                        entry.facts.length || entry.gmailThreadId ? /*#__PURE__*/ _jsxs(Typography, {
+                        entry.facts.length || entry.gmailThreadId && props.threadsOpenInGmail !== false ? /*#__PURE__*/ _jsxs(Typography, {
                             variant: "caption",
                             color: "text.secondary",
                             component: "div",
                             children: [
                                 entry.facts.join(' · '),
-                                entry.gmailThreadId ? /*#__PURE__*/ _jsxs(_Fragment, {
+                                entry.gmailThreadId && props.threadsOpenInGmail !== false ? /*#__PURE__*/ _jsxs(_Fragment, {
                                     children: [
                                         entry.facts.length ? ' · ' : null,
                                         /*#__PURE__*/ _jsx(Link, {
@@ -435,7 +440,7 @@ const TONE_COLORS = {
                 }) : '—'
             }),
             /*#__PURE__*/ _jsx(Fact, {
-                label: "Gmail threads",
+                label: outreachThreadOpensInGmail(props.mailbox) ? 'Gmail threads' : 'Threads',
                 children: threads.length ? /*#__PURE__*/ _jsxs(Stack, {
                     spacing: 0.25,
                     children: [
@@ -443,12 +448,18 @@ const TONE_COLORS = {
                             var _props_mailbox;
                             return /*#__PURE__*/ _jsxs("span", {
                                 children: [
-                                    /*#__PURE__*/ _jsx(Link, {
+                                    outreachThreadOpensInGmail(props.mailbox) ? /*#__PURE__*/ _jsx(Link, {
                                         href: outreachGmailThreadUrl(thread, (_props_mailbox = props.mailbox) == null ? void 0 : _props_mailbox.email),
                                         target: "_blank",
                                         rel: "noopener noreferrer",
                                         underline: "hover",
                                         children: thread
+                                    }) : /*#__PURE__*/ _jsx(Box, {
+                                        component: "span",
+                                        sx: {
+                                            wordBreak: 'break-all'
+                                        },
+                                        children: thread
                                     }),
                                     thread === enrollment.gmailThreadId ? ' (current)' : null
                                 ]
@@ -808,7 +819,7 @@ export function OutreachEnrollmentDetail(props) {
                 }),
                 contentGutterX: true,
                 contentGutterY: true,
-                HeaderProps: thread ? {
+                HeaderProps: thread && outreachThreadOpensInGmail(mailbox) ? {
                     action: /*#__PURE__*/ _jsx(Button, {
                         size: "small",
                         href: outreachGmailThreadUrl(thread, mailbox == null ? void 0 : mailbox.email),
@@ -839,6 +850,7 @@ export function OutreachEnrollmentDetail(props) {
                                     entry: entry,
                                     timeZone: timeZone,
                                     mailboxEmail: (_ref = mailbox == null ? void 0 : mailbox.email) != null ? _ref : null,
+                                    threadsOpenInGmail: outreachThreadOpensInGmail(mailbox),
                                     divider: index < timeline.length - 1
                                 }, entry.key);
                             })

package/src/lib/components/enrollment-detail.js.map

@@ -1 +1 @@
-{"version":3,"sources":["../../../../../../../libs/plugins/outreach/src/lib/components/enrollment-detail.tsx"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n'use client'\n\nimport {\n  type ConsolePluginOrgMount,\n  PageHeaderRecord,\n  pluginDocsHelp,\n} from '@aglyn/aglyn'\nimport { pluginRecordHref } from '@aglyn/aglyn/plugin-manager/plugin-record-routes'\nimport {\n  mdiAccountCancelOutline,\n  mdiAccountOutline,\n  mdiAccountPlusOutline,\n  mdiAlertCircleOutline,\n  mdiCheckCircleOutline,\n  mdiChevronDown,\n  mdiChevronUp,\n  mdiClipboardCheckOutline,\n  mdiContentCopy,\n  mdiCursorDefaultClickOutline,\n  mdiEmailAlertOutline,\n  mdiEmailOffOutline,\n  mdiEmailOpenOutline,\n  mdiEmailOutline,\n  mdiHandBackLeftOutline,\n  mdiPauseCircleOutline,\n  mdiPencilOutline,\n  mdiPlayCircleOutline,\n  mdiReply,\n  mdiShieldSearch,\n  mdiSkipNext,\n  mdiStopCircleOutline,\n} from '@aglyn/shared-data-mdi'\nimport { AppLink, CardDisplay, MdiIcon } from '@aglyn/shared-ui-jsx'\nimport EmptyStateComponent from '@aglyn/shared-ui-jsx/components/empty-state.component'\nimport RowActionsMenu from '@aglyn/shared-ui-jsx/components/row-actions-menu.component'\nimport { useSnackbar } from '@aglyn/shared-ui-snackstack'\nimport { useOrgContainerOptions, useOrgMemberOptions } from '@aglyn/tenant-feature-instance'\nimport {\n  Alert,\n  Box,\n  Button,\n  Card,\n  Chip,\n  Collapse,\n  Divider,\n  IconButton,\n  Link,\n  List,\n  ListItem,\n  ListItemIcon,\n  ListItemText,\n  Stack,\n  Tooltip,\n  Typography,\n} from '@mui/material'\nimport { type ReactNode, useCallback, useMemo, useState } from 'react'\nimport { OUTREACH_MAIL_GATEWAY_LABELS } from '../engine/mail-gateway'\nimport { outreachNextSendState } from '../engine/next-send'\nimport { outreachClickSummary } from '../model/enrollment-engagement'\nimport {\n  outreachEnrollmentFigures,\n  outreachEnrollmentTimeline,\n  outreachStepName,\n  type OutreachTimelineEntry,\n  type OutreachTimelineKind,\n  type OutreachTimelineTone,\n} from '../model/enrollment-timeline'\nimport {\n  OUTREACH_ATTESTATION_KINDS,\n  OUTREACH_ATTESTATION_LABELS,\n  type OutreachEnrollment,\n  type OutreachMailbox,\n  type OutreachSequence,\n} from '../model/outreach.types'\nimport {\n  OUTREACH_ENROLLMENT_ACTION_LABELS,\n  outreachEnrollmentActionsFor,\n  type OutreachEnrollmentRowAction,\n  useOutreachEnrollmentActions,\n} from './enrollment-actions'\nimport { outreachCurrentStepLabel, outreachStepIsCurated, outreachStopLabel } from './enrollments-table'\nimport {\n  formatOutreachTime,\n  OutreachEnrollmentStatusChip,\n  OutreachLoading,\n  OutreachLoadProblem,\n} from './outreach-ui'\nimport { outreachNextSendDetail, outreachNextSendLabel, useOutreachNowMs } from './next-send'\nimport { OutreachFigure } from './sequence-report-card'\nimport { useOutreachApi } from './use-outreach-api'\nimport { useOutreachSequence } from './use-outreach-data'\nimport type { OutreachEnrollmentGatewayResponse } from '../model/outreach-api'\nimport {\n  useOutreachEnrollment,\n  useOutreachEnrollmentGateway,\n  useOutreachEnrollmentHistory,\n} from './use-outreach-enrollment'\nimport type { OutreachMailboxesResult } from './use-outreach-mailboxes'\n\n/*==========================================\n * ONE PERSON IN ONE SEQUENCE (AGL-3332):\n * `/[orgSlug]/outreach/sequences/{sequenceId}/enrollments/{enrollmentId}`.\n *\n * A row of the Enrollments tab opens it, and its URL is the person's: a\n * comment or a message can link straight to them.\n *\n * Laid out the way every record page in the console is (the CRM's\n * `CrmRecordHeader` grammar): the page heading names the person; the first\n * card says what the record is, with the way back and the actions in its\n * HEADER — the one that changes things as a button, the rest and the\n * destructive ones behind the menu — and the facts that identify it as\n * chips. Under the chips, five numbers.\n *\n * Then ONE timeline, newest first, which is the page: every send, click,\n * reply, bounce, stop, hold and resume, from `model/enrollment-timeline.ts`.\n * Everything else stored on the enrollment is under Details, closed until\n * asked for — nothing is left out, and nothing is in the way.\n *=========================================*/\n\nexport interface OutreachEnrollmentDetailProps {\n  orgId: string\n  /** The org the hub is mounted under: its slug and sites, for the CRM record's address. */\n  orgMount?: ConsolePluginOrgMount\n  /** `/[orgSlug]/outreach/sequences`. */\n  sectionPath: string\n  sequenceId: string\n  enrollmentId: string\n  mailboxes: OutreachMailboxesResult\n}\n\n/**\n * Where the CRM record the person is lives — the site's own CRM when the site\n * is known, else the organization's — at the address the plugin that keeps\n * leads and contacts publishes, or `null` where none does.\n */\nexport function outreachCrmRecordHref(\n  kind: 'lead' | 'contact',\n  id: string | null | undefined,\n  hostId: string,\n  orgMount: Pick<ConsolePluginOrgMount, 'orgSlug' | 'hosts'> | undefined,\n): string | null {\n  if (!id || !orgMount?.orgSlug) return null\n  const host = orgMount.hosts.find((entry) => entry.id === hostId)?.subdomain ?? null\n  return pluginRecordHref(kind, { orgSlug: orgMount.orgSlug, host }, id)\n}\n\n/** A Gmail thread, opened in the mailbox's own account. */\nexport function outreachGmailThreadUrl(threadId: string, mailboxEmail: string | null | undefined): string {\n  const account = mailboxEmail ? `?authuser=${encodeURIComponent(mailboxEmail)}` : ''\n  return `https://mail.google.com/mail/${account}#all/${encodeURIComponent(threadId)}`\n}\n\nconst KIND_ICONS: Record<OutreachTimelineKind, { path: string }> = {\n  enrolled: mdiAccountPlusOutline,\n  skipped: mdiSkipNext,\n  curated: mdiPencilOutline,\n  sent: mdiEmailOutline,\n  task: mdiClipboardCheckOutline,\n  click: mdiCursorDefaultClickOutline,\n  scanner: mdiShieldSearch,\n  'earlier-clicks': mdiCursorDefaultClickOutline,\n  open: mdiEmailOpenOutline,\n  'machine-open': mdiShieldSearch,\n  paused: mdiPauseCircleOutline,\n  resumed: mdiPlayCircleOutline,\n  stopped: mdiStopCircleOutline,\n  'do-not-contact': mdiAccountCancelOutline,\n  replied: mdiReply,\n  bounced: mdiEmailAlertOutline,\n  'opted-out': mdiEmailOffOutline,\n  held: mdiHandBackLeftOutline,\n  released: mdiPlayCircleOutline,\n  failed: mdiAlertCircleOutline,\n  finished: mdiCheckCircleOutline,\n}\n\nconst TONE_COLORS: Record<OutreachTimelineTone, string> = {\n  default: 'text.secondary',\n  success: 'success.main',\n  info: 'info.main',\n  warning: 'warning.main',\n  error: 'error.main',\n}\n\n/** A destination, whole, opening in a new tab. */\nfunction Destination(props: { url: string; label?: string }) {\n  return (\n    <Typography variant=\"body2\" component=\"span\" sx={{ display: 'block', wordBreak: 'break-all' }}>\n      {props.label ? `${props.label}: ` : null}\n      <Link href={props.url} target=\"_blank\" rel=\"noopener noreferrer\" underline=\"hover\">\n        {props.url}\n      </Link>\n    </Typography>\n  )\n}\n\n/** One line of the timeline. */\nfunction TimelineRow(props: {\n  entry: OutreachTimelineEntry\n  timeZone: string | null\n  mailboxEmail: string | null\n  divider: boolean\n}) {\n  const { entry } = props\n  return (\n    <ListItem alignItems=\"flex-start\" divider={props.divider} disableGutters data-kind={entry.kind}>\n      <ListItemIcon sx={{ minWidth: 36, mt: 0.75, color: TONE_COLORS[entry.tone] }}>\n        <MdiIcon path={KIND_ICONS[entry.kind].path} fontSize=\"small\" />\n      </ListItemIcon>\n      <ListItemText\n        disableTypography\n        primary={\n          <Stack\n            direction={{ xs: 'column', sm: 'row' }}\n            spacing={{ xs: 0, sm: 1 }}\n            sx={{ justifyContent: 'space-between', alignItems: { sm: 'baseline' } }}\n          >\n            <Typography variant=\"body2\" sx={{ fontWeight: 500 }}>\n              {entry.title}\n            </Typography>\n            <Typography variant=\"caption\" color=\"text.secondary\" sx={{ whiteSpace: 'nowrap' }}>\n              {formatOutreachTime(entry.atMs, props.timeZone)}\n            </Typography>\n          </Stack>\n        }\n        secondary={\n          <Stack spacing={0.25} sx={{ mt: 0.25 }}>\n            {entry.url ? <Destination url={entry.url} label={entry.urlLabel} /> : null}\n            {entry.detail ? (\n              <Typography variant=\"body2\" sx={{ whiteSpace: 'pre-wrap', wordBreak: 'break-word' }}>\n                {entry.detail}\n              </Typography>\n            ) : null}\n            {entry.facts.length || entry.gmailThreadId ? (\n              <Typography variant=\"caption\" color=\"text.secondary\" component=\"div\">\n                {entry.facts.join(' · ')}\n                {entry.gmailThreadId ? (\n                  <>\n                    {entry.facts.length ? ' · ' : null}\n                    <Link\n                      href={outreachGmailThreadUrl(entry.gmailThreadId, props.mailboxEmail)}\n                      target=\"_blank\"\n                      rel=\"noopener noreferrer\"\n                      underline=\"hover\"\n                    >\n                      Open thread in Gmail\n                    </Link>\n                  </>\n                ) : null}\n              </Typography>\n            ) : null}\n          </Stack>\n        }\n      />\n    </ListItem>\n  )\n}\n\n/** One fact of the Details list. */\nfunction Fact(props: { label: string; children: ReactNode }) {\n  return (\n    <>\n      <Typography component=\"dt\" variant=\"body2\" color=\"text.secondary\">\n        {props.label}\n      </Typography>\n      <Box component=\"dd\" sx={{ m: 0, minWidth: 0, typography: 'body2', wordBreak: 'break-word' }}>\n        {props.children}\n      </Box>\n    </>\n  )\n}\n\n/** What mail from the sequence's sending domain met at the person's domain, in a line. */\nfunction gatewaySentence(answer: OutreachEnrollmentGatewayResponse, timeZone: string | null): string {\n  const { intel, standing } = answer\n  if (!intel) return 'Could not be looked up'\n  if (intel.status === 'no_mx' || intel.status === 'null_mx') {\n    return `${answer.domain ?? 'The domain'} takes no mail · looked up ${formatOutreachTime(intel.resolvedAtMs, timeZone)}`\n  }\n  const from = answer.sendingDomain ? ` from ${answer.sendingDomain}` : ''\n  const parts = [\n    OUTREACH_MAIL_GATEWAY_LABELS[intel.gateway],\n    intel.mx.length ? `MX ${intel.mx.join(', ')}` : 'no MX; delivered to its address record',\n    standing\n      ? `${standing.delivered30} delivered, ${standing.blocked30} refused${from} in the last 30 days`\n      : null,\n    `looked up ${formatOutreachTime(intel.resolvedAtMs, timeZone)}`,\n  ]\n  return parts.filter(Boolean).join(' · ')\n}\n\n/**\n * Everything else the enrollment holds, all of it, behind one toggle.\n */\nfunction EnrollmentDetails(props: {\n  enrollment: OutreachEnrollment\n  sequence: OutreachSequence\n  mailbox: OutreachMailbox | null\n  gateway: OutreachEnrollmentGatewayResponse | null\n  /** What the Mail gateway line says while there is no answer to show. */\n  gatewayUnread: string\n  campaignName: (id: string) => string\n  memberName: (uid: string) => string\n  orgMount?: ConsolePluginOrgMount\n  timeZone: string | null\n}) {\n  const { enrollment, sequence, memberName, timeZone } = props\n  const { enqueueSnackbar } = useSnackbar()\n  const time = (ms: number | null | undefined) => formatOutreachTime(ms, timeZone)\n  const leadHref = outreachCrmRecordHref('lead', enrollment.leadId, enrollment.hostId, props.orgMount)\n  const contactHref = outreachCrmRecordHref('contact', enrollment.contactId, enrollment.hostId, props.orgMount)\n  const clicks = outreachClickSummary(enrollment.engagement)\n  const overrides = Object.entries(enrollment.stepOverrides ?? {}).sort(\n    ([a], [b]) => Number(a) - Number(b),\n  )\n  const attested = OUTREACH_ATTESTATION_KINDS.filter((kind) => enrollment.attestations?.[kind])\n  const threads = enrollment.gmailThreadIds.length\n    ? enrollment.gmailThreadIds\n    : enrollment.gmailThreadId\n      ? [enrollment.gmailThreadId]\n      : []\n  const copyId = () => {\n    void navigator.clipboard\n      ?.writeText(enrollment.id)\n      .then(() => enqueueSnackbar('Enrollment id copied.', { variant: 'success' }))\n      .catch(() => enqueueSnackbar('The id could not be copied.', { variant: 'error' }))\n  }\n  const link = (href: string | null, label: string) =>\n    href ? (\n      <Link {...({ component: AppLink, componentVariant: 'naked' } as object)} href={href} underline=\"hover\">\n        {label}\n      </Link>\n    ) : (\n      label\n    )\n\n  return (\n    <Box\n      component=\"dl\"\n      sx={{\n        m: 0,\n        display: 'grid',\n        gridTemplateColumns: { xs: '1fr', sm: 'minmax(160px, 220px) 1fr' },\n        columnGap: 2,\n        rowGap: 1.25,\n      }}\n    >\n      <Fact label=\"Personal line\">\n        {enrollment.personalLine ? (\n          <Typography variant=\"body2\" sx={{ whiteSpace: 'pre-wrap' }}>\n            {enrollment.personalLine}\n          </Typography>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label=\"Enrolled as\">\n        {enrollment.target === 'lead' ? (\n          link(leadHref, 'Lead')\n        ) : enrollment.leadId ? (\n          <>\n            {link(contactHref, 'Contact')}\n            {', converted from a '}\n            {link(leadHref, 'lead')}\n          </>\n        ) : (\n          link(contactHref, 'Contact')\n        )}\n      </Fact>\n      <Fact label=\"Enrolled\">\n        {`${time(enrollment.createdAtMs)}${enrollment.enrolledByUid ? ` by ${memberName(enrollment.enrolledByUid)}` : ''}`}\n      </Fact>\n      <Fact label=\"Cold contact\">\n        {enrollment.cold\n          ? 'Yes — no inbound capture behind them, so the member confirmed the address before enrolling'\n          : 'No'}\n      </Fact>\n      <Fact label=\"Attestations\">\n        {attested.length ? (\n          <Stack component=\"ul\" spacing={0.25} sx={{ m: 0, pl: 2.5 }}>\n            {attested.map((kind) => {\n              const entry = enrollment.attestations?.[kind]\n              return (\n                <li key={kind}>\n                  {`${OUTREACH_ATTESTATION_LABELS[kind]} — ${memberName(entry?.uid ?? '')}, ${time(entry?.atMs)}`}\n                </li>\n              )\n            })}\n          </Stack>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label=\"Mailbox\">\n        {props.mailbox\n          ? `${props.mailbox.sendAs || props.mailbox.email}${props.mailbox.sendAs && props.mailbox.sendAs !== props.mailbox.email ? ` (${props.mailbox.email})` : ''}`\n          : enrollment.mailboxId\n            ? 'No longer connected'\n            : '—'}\n      </Fact>\n      <Fact label=\"Campaigns\">\n        {enrollment.campaignIds?.length\n          ? enrollment.campaignIds.map(props.campaignName).join(', ')\n          : '—'}\n      </Fact>\n      <Fact label=\"Mail gateway\">\n        {props.gateway ? gatewaySentence(props.gateway, timeZone) : props.gatewayUnread}\n      </Fact>\n      <Fact label=\"Gateway hold\">\n        {enrollment.gatewayHold\n          ? [\n              OUTREACH_MAIL_GATEWAY_LABELS[enrollment.gatewayHold.gateway],\n              enrollment.gatewayHold.heldAtMs ? `held ${time(enrollment.gatewayHold.heldAtMs)}` : 'never held',\n              enrollment.gatewayHold.releasedAtMs\n                ? `released ${time(enrollment.gatewayHold.releasedAtMs)}${enrollment.gatewayHold.releasedByUid ? ` by ${memberName(enrollment.gatewayHold.releasedByUid)}` : ''}`\n                : 'not released',\n            ].join(' · ')\n          : '—'}\n        {enrollment.gatewayDeliveredSteps\n          ? ` (${enrollment.gatewayDeliveredSteps} of their emails counted as delivered on the gateway ledger)`\n          : null}\n      </Fact>\n      <Fact label=\"Clicks\">\n        {clicks.clicks || clicks.machineClicks\n          ? [\n              `${clicks.clicks} by the person`,\n              `${clicks.machineClicks} by scanners, not counted`,\n              `${clicks.clicks - clicks.unloggedClicks + clicks.machineClicks - clicks.unloggedMachineClicks} listed one by one`,\n              enrollment.engagement?.firstClickAtMs ? `first ${time(enrollment.engagement.firstClickAtMs)}` : null,\n              enrollment.engagement?.lastClickAtMs ? `last ${time(enrollment.engagement.lastClickAtMs)}` : null,\n            ]\n              .filter(Boolean)\n              .join(' · ')\n          : '—'}\n        {clicks.followed.length ? (\n          <Box sx={{ mt: 0.5 }}>\n            {clicks.followed.map((url) => (\n              <Destination key={url} url={url} />\n            ))}\n          </Box>\n        ) : null}\n      </Fact>\n      <Fact label=\"Curated steps\">\n        {overrides.length ? (\n          <Stack spacing={1.5}>\n            {overrides.map(([key, override]) => (\n              <Box key={key}>\n                <Typography variant=\"body2\" sx={{ fontWeight: 500 }}>\n                  {outreachStepName(sequence.steps, Number(key))}\n                </Typography>\n                <Typography variant=\"caption\" color=\"text.secondary\" component=\"div\">\n                  {[\n                    override.source === 'ai' ? (override.edited ? 'AI draft, edited' : 'AI draft') : 'Written by a member',\n                    override.draftedByUid ? `confirmed by ${memberName(override.draftedByUid)}` : null,\n                    override.draftedAtMs ? time(override.draftedAtMs) : null,\n                    override.model ? `model ${override.model}` : null,\n                  ]\n                    .filter(Boolean)\n                    .join(' · ')}\n                </Typography>\n                {override.subject !== undefined ? (\n                  <Typography variant=\"body2\">{`Subject: ${override.subject}`}</Typography>\n                ) : null}\n                {override.body !== undefined ? (\n                  <Typography\n                    variant=\"body2\"\n                    sx={{ whiteSpace: 'pre-wrap', mt: 0.5, pl: 1.5, borderLeft: 2, borderColor: 'divider' }}\n                  >\n                    {override.body}\n                  </Typography>\n                ) : null}\n                {override.prompt ? (\n                  <Typography variant=\"caption\" color=\"text.secondary\" component=\"div\" sx={{ whiteSpace: 'pre-wrap', mt: 0.5 }}>\n                    {`Prompt: ${override.prompt}`}\n                  </Typography>\n                ) : null}\n              </Box>\n            ))}\n          </Stack>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label=\"Gmail threads\">\n        {threads.length ? (\n          <Stack spacing={0.25}>\n            {threads.map((thread) => (\n              <span key={thread}>\n                <Link\n                  href={outreachGmailThreadUrl(thread, props.mailbox?.email)}\n                  target=\"_blank\"\n                  rel=\"noopener noreferrer\"\n                  underline=\"hover\"\n                >\n                  {thread}\n                </Link>\n                {thread === enrollment.gmailThreadId ? ' (current)' : null}\n              </span>\n            ))}\n            {enrollment.threadSubject ? (\n              <Typography variant=\"caption\" color=\"text.secondary\">{`Started as “${enrollment.threadSubject}”`}</Typography>\n            ) : null}\n            {enrollment.messageIds.length ? (\n              <Typography variant=\"caption\" color=\"text.secondary\" sx={{ wordBreak: 'break-all' }}>\n                {`Message-IDs in the current thread: ${enrollment.messageIds.join(' ')}`}\n              </Typography>\n            ) : null}\n          </Stack>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label=\"Stop\">\n        {enrollment.stopReason\n          ? `${outreachStopLabel(enrollment)} · ${time(enrollment.stoppedAtMs)}${enrollment.stoppedByUid ? ` · by ${memberName(enrollment.stoppedByUid)}` : ''}`\n          : '—'}\n      </Fact>\n      <Fact label=\"Created · updated\">{`${time(enrollment.createdAtMs)} · ${time(enrollment.updatedAtMs)}`}</Fact>\n      <Fact label=\"Enrollment id\">\n        <Stack direction=\"row\" spacing={0.5} sx={{ alignItems: 'center' }}>\n          <Typography variant=\"body2\" sx={{ fontFamily: 'monospace', wordBreak: 'break-all' }}>\n            {enrollment.id}\n          </Typography>\n          <Tooltip title=\"Copy the id\">\n            <IconButton size=\"small\" aria-label=\"Copy the enrollment id\" onClick={copyId}>\n              <MdiIcon path={mdiContentCopy.path} fontSize=\"small\" />\n            </IconButton>\n          </Tooltip>\n        </Stack>\n      </Fact>\n    </Box>\n  )\n}\n\nexport function OutreachEnrollmentDetail(props: OutreachEnrollmentDetailProps) {\n  const { orgId, sectionPath, sequenceId, enrollmentId, orgMount } = props\n  const api = useOutreachApi(orgId)\n  const loadedSequence = useOutreachSequence(orgId, sequenceId)\n  const loaded = useOutreachEnrollment(orgId, enrollmentId)\n  const history = useOutreachEnrollmentHistory(orgId, enrollmentId)\n  const gateway = useOutreachEnrollmentGateway(api, enrollmentId)\n  const roster = useOrgMemberOptions(orgId, { enabled: true })\n  const [detailsOpen, setDetailsOpen] = useState(false)\n  const nowMs = useOutreachNowMs()\n  const enrollment = loaded.data\n  const sequence = loadedSequence.data\n  const campaigns = useOrgContainerOptions('campaign', orgId, {\n    enabled: detailsOpen && Boolean(enrollment?.campaignIds?.length),\n  })\n  const steps = useMemo(() => sequence?.steps ?? [], [sequence])\n  const actions = useOutreachEnrollmentActions({ api, steps })\n\n  const memberName = useCallback(\n    (uid: string) => roster.options.find((option) => option.uid === uid)?.label ?? 'a member',\n    [roster.options],\n  )\n  const campaignName = useCallback(\n    (id: string) => campaigns.options.find((option) => option.value === id)?.label ?? id,\n    [campaigns.options],\n  )\n\n  const enrollmentsPath = `${sectionPath}/${sequenceId}/enrollments`\n  const mailbox =\n    props.mailboxes.mailboxes.find((entry) => entry.id === (enrollment?.mailboxId || sequence?.mailboxId)) ?? null\n  const timeZone = mailbox?.timezone ?? null\n  const time = (ms: number | null | undefined) => formatOutreachTime(ms, timeZone)\n  const timeline = useMemo(\n    () =>\n      enrollment\n        ? outreachEnrollmentTimeline({\n            enrollment,\n            steps,\n            history: history.status === 'ready' ? history.data : null,\n            memberName,\n            formatTime: (ms) => formatOutreachTime(ms, timeZone),\n            gateway: gateway.data?.intel?.gateway ?? null,\n          })\n        : [],\n    [enrollment, steps, history, memberName, timeZone, gateway.data],\n  )\n\n  const back = (\n    <Button\n      // A real link, as the CRM record header's is: it opens in a new tab when asked.\n      {...({ component: AppLink, componentVariant: 'naked', nativeButton: false } as object)}\n      href={enrollmentsPath}\n      size=\"small\"\n      color=\"primary\"\n    >\n      Back to enrollments\n    </Button>\n  )\n\n  if (loaded.status === 'loading' || loadedSequence.status === 'loading') {\n    return <OutreachLoading label=\"Loading this person…\" />\n  }\n  if (loaded.status === 'error' || loaded.status === 'refused') {\n    return <OutreachLoadProblem status={loaded.status} what=\"enrollment\" />\n  }\n  if (loadedSequence.status === 'error' || loadedSequence.status === 'refused') {\n    return <OutreachLoadProblem status={loadedSequence.status} what=\"sequence\" />\n  }\n  // An id from another sequence reads as not here: the URL names both.\n  if (!enrollment || !sequence || enrollment.sequenceId !== sequenceId) {\n    return (\n      <Card variant=\"outlined\">\n        <EmptyStateComponent\n          label=\"This person isn’t in this sequence\"\n          description=\"They may have been removed from the workspace, or the link names a different sequence.\"\n          action={back}\n        />\n      </Card>\n    )\n  }\n\n  const name = enrollment.contactName || enrollment.email\n  const kind = enrollment.target === 'lead' ? 'lead' : 'contact'\n  const recordHref = outreachCrmRecordHref(\n    kind,\n    kind === 'lead' ? enrollment.leadId : enrollment.contactId,\n    enrollment.hostId,\n    orgMount,\n  )\n  const figures = outreachEnrollmentFigures(enrollment)\n  const trackClicks = sequence.settings.trackClicks || sequence.stats?.clickTracked === true\n  // Opens are shown for a sequence that counts them or once did (AGL-3395),\n  // and for a person with any recorded, whatever the sequence says now.\n  const countOpens =\n    sequence.settings.countOpens ||\n    sequence.stats?.openTracked === true ||\n    figures.opens > 0 ||\n    figures.machineOpens > 0\n  const open = enrollment.status === 'active' || enrollment.status === 'paused'\n  const held = enrollment.status === 'paused' && enrollment.stopReason === 'gateway_blocked_here'\n\n  /*\n   * The one act that moves the person forward is the button: resuming a\n   * paused one, else curating the next email. Everything else is in the\n   * menu, the destructive acts included, as on every record page.\n   */\n  const available = outreachEnrollmentActionsFor(enrollment, steps)\n  const primary: OutreachEnrollmentRowAction | null = available.includes('resume')\n    ? 'resume'\n    : available.includes('curate')\n      ? 'curate'\n      : null\n  const menu = actions.menuItems(enrollment, (action) => action !== primary)\n  const dash = (value: number) => (value ? value.toLocaleString() : '—')\n  const notTracked = !trackClicks && !figures.clicks && !figures.scannerClicks ? 'Not tracked' : undefined\n  const thread = enrollment.gmailThreadId ?? enrollment.gmailThreadIds.at(-1) ?? null\n  const nextSend = outreachNextSendState({\n    enrollment,\n    sequence,\n    mailbox: props.mailboxes.status === 'ready' ? mailbox : undefined,\n    nowMs,\n  })\n  const nothingYet =\n    enrollment.status === 'active' && enrollment.nextDueAtMs\n      ? nextSend.kind === 'queued'\n        ? `Nothing yet — step ${enrollment.stepIndex + 1} is due and queued to send.`\n        : `Nothing yet — step ${enrollment.stepIndex + 1} sends ${time(enrollment.nextDueAtMs)}.`\n      : 'Nothing yet.'\n\n  return (\n    <Stack spacing={2}>\n      {/* The page heading and the trail name the person; the card says what they are in. */}\n      <PageHeaderRecord title={name} />\n      <CardDisplay\n        header=\"Enrollment\"\n        subheader={\n          <>\n            {enrollment.contactName ? `${enrollment.email} · ` : ''}\n            {`In ${sequence.name || 'Untitled'}`}\n          </>\n        }\n        help={pluginDocsHelp('sequences', { anchor: '#person-history' })}\n        contentGutterX\n        contentGutterY\n        HeaderProps={{\n          action: (\n            <Stack direction=\"row\" spacing={1} sx={{ alignItems: 'center', flexWrap: 'wrap', rowGap: 1 }}>\n              {back}\n              {primary ? (\n                <Button\n                  variant=\"outlined\"\n                  size=\"small\"\n                  disabled={actions.busy === enrollment.id}\n                  onClick={() => actions.choose(enrollment, primary)}\n                >\n                  {held ? 'Resume and send' : OUTREACH_ENROLLMENT_ACTION_LABELS[primary]}\n                </Button>\n              ) : null}\n              {menu.length ? <RowActionsMenu label={name} items={menu} /> : null}\n            </Stack>\n          ),\n        }}\n      >\n        <Stack spacing={2}>\n          <Stack direction=\"row\" spacing={1} sx={{ alignItems: 'center', flexWrap: 'wrap', rowGap: 1 }}>\n            <Tooltip\n              describeChild\n              title={recordHref ? `Open the ${kind} in the CRM` : `The ${kind}’s record can’t be linked`}\n            >\n              <Chip\n                size=\"small\"\n                variant=\"outlined\"\n                color={recordHref ? 'primary' : 'default'}\n                icon={<MdiIcon path={mdiAccountOutline.path} fontSize=\"small\" />}\n                label={kind === 'lead' ? 'Lead' : 'Contact'}\n                {...(recordHref\n                  ? ({ component: AppLink, href: recordHref, clickable: true, componentVariant: 'naked' } as object)\n                  : {})}\n              />\n            </Tooltip>\n            <OutreachEnrollmentStatusChip status={enrollment.status} />\n            <Chip size=\"small\" variant=\"outlined\" label={outreachCurrentStepLabel(enrollment, steps)} />\n            {outreachStepIsCurated(enrollment) ? (\n              <Chip size=\"small\" variant=\"outlined\" color=\"success\" label=\"Curated\" />\n            ) : null}\n            {open && enrollment.nextDueAtMs ? (\n              nextSend.kind === 'queued' ? (\n                <Tooltip describeChild title={outreachNextSendDetail(nextSend, timeZone)}>\n                  <Chip\n                    size=\"small\"\n                    variant=\"outlined\"\n                    color={\n                      nextSend.reason === 'mailbox_not_sending' || nextSend.reason === 'sequence_not_active'\n                        ? 'warning'\n                        : 'default'\n                    }\n                    label={`Next send ${outreachNextSendLabel(nextSend, timeZone)}`}\n                  />\n                </Tooltip>\n              ) : (\n                <Chip size=\"small\" variant=\"outlined\" label={`Next send ${time(enrollment.nextDueAtMs)}`} />\n              )\n            ) : null}\n          </Stack>\n          {held ? (\n            <Alert severity=\"warning\">\n              {enrollment.stopDetail ||\n                'Their mail gateway refused this sender, so the next email is held. Resume to send it anyway.'}\n            </Alert>\n          ) : null}\n          {figures.anything ? (\n            <Stack direction=\"row\" spacing={3} sx={{ flexWrap: 'wrap', rowGap: 2 }} role=\"group\" aria-label=\"In numbers\">\n              <OutreachFigure label=\"Emails sent\" value={dash(figures.emailsSent)} />\n              {countOpens ? (\n                <OutreachFigure\n                  label=\"Opens\"\n                  value={dash(figures.opens)}\n                  hint={figures.machineOpens ? `${figures.machineOpens.toLocaleString()} by machines, not counted` : undefined}\n                />\n              ) : null}\n              <OutreachFigure label=\"Clicks\" value={dash(figures.clicks)} hint={notTracked} />\n              <OutreachFigure\n                label=\"Links followed\"\n                value={\n                  figures.linksFollowed.count\n                    ? `${figures.linksFollowed.count}${figures.linksFollowed.atLeast ? '+' : ''}`\n                    : '—'\n                }\n                hint={\n                  notTracked ??\n                  (figures.linksFollowed.atLeast && figures.linksFollowed.count\n                    ? 'Earlier clicks kept the last link only'\n                    : undefined)\n                }\n              />\n              <OutreachFigure label=\"Scanner clicks\" value={dash(figures.scannerClicks)} hint={notTracked ?? 'Not counted'} />\n              <OutreachFigure label=\"Replies\" value={dash(figures.replies)} />\n            </Stack>\n          ) : (\n            <Typography variant=\"body2\" color=\"text.secondary\">\n              {nothingYet}\n            </Typography>\n          )}\n        </Stack>\n      </CardDisplay>\n\n      <CardDisplay\n        header=\"Activity\"\n        subheader=\"Newest first\"\n        help={pluginDocsHelp('sequences', { anchor: '#person-history' })}\n        contentGutterX\n        contentGutterY\n        HeaderProps={\n          thread\n            ? {\n                action: (\n                  <Button\n                    size=\"small\"\n                    href={outreachGmailThreadUrl(thread, mailbox?.email)}\n                    target=\"_blank\"\n                    rel=\"noopener noreferrer\"\n                  >\n                    Open thread in Gmail\n                  </Button>\n                ),\n              }\n            : undefined\n        }\n      >\n        <Stack spacing={1}>\n          {history.status === 'loading' ? <OutreachLoading label=\"Loading their history…\" /> : null}\n          {history.status === 'error' || history.status === 'refused' ? (\n            <OutreachLoadProblem\n              status={history.status}\n              what=\"list of their clicks\"\n              // Only the one-by-one list is missing: the totals, the sends and\n              // every stop above come from the enrollment, which was read.\n              message={\n                history.status === 'refused'\n                  ? 'Their clicks can’t be listed one by one here; the numbers above still count them.'\n                  : 'Their clicks couldn’t be listed one by one. Reload the page to try again.'\n              }\n            />\n          ) : null}\n          <List disablePadding aria-label=\"Activity\">\n            {timeline.map((entry, index) => (\n              <TimelineRow\n                key={entry.key}\n                entry={entry}\n                timeZone={timeZone}\n                mailboxEmail={mailbox?.email ?? null}\n                divider={index < timeline.length - 1}\n              />\n            ))}\n          </List>\n        </Stack>\n      </CardDisplay>\n\n      <CardDisplay\n        header=\"Details\"\n        help={pluginDocsHelp('sequences', { anchor: '#person-history' })}\n        contentGutterX\n        HeaderProps={{\n          action: (\n            <Button\n              size=\"small\"\n              aria-expanded={detailsOpen}\n              aria-controls=\"outreach-enrollment-details\"\n              endIcon={<MdiIcon path={(detailsOpen ? mdiChevronUp : mdiChevronDown).path} fontSize=\"small\" />}\n              onClick={() => setDetailsOpen((was) => !was)}\n            >\n              {detailsOpen ? 'Hide' : 'Show'}\n            </Button>\n          ),\n        }}\n      >\n        <Collapse in={detailsOpen} unmountOnExit>\n          <Box id=\"outreach-enrollment-details\" sx={{ pb: 2 }}>\n            <Divider sx={{ mb: 2 }} />\n            <EnrollmentDetails\n              enrollment={enrollment}\n              sequence={sequence}\n              mailbox={mailbox}\n              gateway={gateway.status === 'ready' ? gateway.data : null}\n              gatewayUnread={\n                gateway.status === 'loading'\n                  ? 'Looking it up…'\n                  : gateway.status === 'refused'\n                    ? 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+{"version":3,"sources":["../../../../../../../libs/plugins/outreach/src/lib/components/enrollment-detail.tsx"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n'use client'\n\nimport {\n  type ConsolePluginOrgMount,\n  PageHeaderRecord,\n  pluginDocsHelp,\n} from '@aglyn/aglyn'\nimport { pluginRecordHref } from '@aglyn/aglyn/plugin-manager/plugin-record-routes'\nimport {\n  mdiAccountCancelOutline,\n  mdiAccountOutline,\n  mdiAccountPlusOutline,\n  mdiAlertCircleOutline,\n  mdiCheckCircleOutline,\n  mdiChevronDown,\n  mdiChevronUp,\n  mdiClipboardCheckOutline,\n  mdiContentCopy,\n  mdiCursorDefaultClickOutline,\n  mdiEmailAlertOutline,\n  mdiEmailOffOutline,\n  mdiEmailOpenOutline,\n  mdiEmailOutline,\n  mdiHandBackLeftOutline,\n  mdiPauseCircleOutline,\n  mdiPencilOutline,\n  mdiPlayCircleOutline,\n  mdiReply,\n  mdiShieldSearch,\n  mdiSkipNext,\n  mdiStopCircleOutline,\n} from '@aglyn/shared-data-mdi'\nimport { AppLink, CardDisplay, MdiIcon } from '@aglyn/shared-ui-jsx'\nimport EmptyStateComponent from '@aglyn/shared-ui-jsx/components/empty-state.component'\nimport RowActionsMenu from '@aglyn/shared-ui-jsx/components/row-actions-menu.component'\nimport { useSnackbar } from '@aglyn/shared-ui-snackstack'\nimport { useOrgContainerOptions, useOrgMemberOptions } from '@aglyn/tenant-feature-instance'\nimport {\n  Alert,\n  Box,\n  Button,\n  Card,\n  Chip,\n  Collapse,\n  Divider,\n  IconButton,\n  Link,\n  List,\n  ListItem,\n  ListItemIcon,\n  ListItemText,\n  Stack,\n  Tooltip,\n  Typography,\n} from '@mui/material'\nimport { type ReactNode, useCallback, useMemo, useState } from 'react'\nimport { OUTREACH_MAIL_GATEWAY_LABELS } from '../engine/mail-gateway'\nimport { outreachNextSendState } from '../engine/next-send'\nimport { outreachClickSummary } from '../model/enrollment-engagement'\nimport {\n  outreachEnrollmentFigures,\n  outreachEnrollmentTimeline,\n  outreachStepName,\n  type OutreachTimelineEntry,\n  type OutreachTimelineKind,\n  type OutreachTimelineTone,\n} from '../model/enrollment-timeline'\nimport {\n  OUTREACH_ATTESTATION_KINDS,\n  OUTREACH_ATTESTATION_LABELS,\n  type OutreachEnrollment,\n  type OutreachMailbox,\n  type OutreachSequence,\n} from '../model/outreach.types'\nimport {\n  OUTREACH_ENROLLMENT_ACTION_LABELS,\n  outreachEnrollmentActionsFor,\n  type OutreachEnrollmentRowAction,\n  useOutreachEnrollmentActions,\n} from './enrollment-actions'\nimport { outreachCurrentStepLabel, outreachStepIsCurated, outreachStopLabel } from './enrollments-table'\nimport {\n  formatOutreachTime,\n  OutreachEnrollmentStatusChip,\n  OutreachLoading,\n  OutreachLoadProblem,\n} from './outreach-ui'\nimport { outreachNextSendDetail, outreachNextSendLabel, useOutreachNowMs } from './next-send'\nimport { OutreachFigure } from './sequence-report-card'\nimport { useOutreachApi } from './use-outreach-api'\nimport { useOutreachSequence } from './use-outreach-data'\nimport type { OutreachEnrollmentGatewayResponse } from '../model/outreach-api'\nimport {\n  useOutreachEnrollment,\n  useOutreachEnrollmentGateway,\n  useOutreachEnrollmentHistory,\n} from './use-outreach-enrollment'\nimport type { OutreachMailboxesResult } from './use-outreach-mailboxes'\n\n/*==========================================\n * ONE PERSON IN ONE SEQUENCE (AGL-3332):\n * `/[orgSlug]/outreach/sequences/{sequenceId}/enrollments/{enrollmentId}`.\n *\n * A row of the Enrollments tab opens it, and its URL is the person's: a\n * comment or a message can link straight to them.\n *\n * Laid out the way every record page in the console is (the CRM's\n * `CrmRecordHeader` grammar): the page heading names the person; the first\n * card says what the record is, with the way back and the actions in its\n * HEADER — the one that changes things as a button, the rest and the\n * destructive ones behind the menu — and the facts that identify it as\n * chips. Under the chips, five numbers.\n *\n * Then ONE timeline, newest first, which is the page: every send, click,\n * reply, bounce, stop, hold and resume, from `model/enrollment-timeline.ts`.\n * Everything else stored on the enrollment is under Details, closed until\n * asked for — nothing is left out, and nothing is in the way.\n *=========================================*/\n\nexport interface OutreachEnrollmentDetailProps {\n  orgId: string\n  /** The org the hub is mounted under: its slug and sites, for the CRM record's address. */\n  orgMount?: ConsolePluginOrgMount\n  /** `/[orgSlug]/outreach/sequences`. */\n  sectionPath: string\n  sequenceId: string\n  enrollmentId: string\n  mailboxes: OutreachMailboxesResult\n}\n\n/**\n * Where the CRM record the person is lives — the site's own CRM when the site\n * is known, else the organization's — at the address the plugin that keeps\n * leads and contacts publishes, or `null` where none does.\n */\nexport function outreachCrmRecordHref(\n  kind: 'lead' | 'contact',\n  id: string | null | undefined,\n  hostId: string,\n  orgMount: Pick<ConsolePluginOrgMount, 'orgSlug' | 'hosts'> | undefined,\n): string | null {\n  if (!id || !orgMount?.orgSlug) return null\n  const host = orgMount.hosts.find((entry) => entry.id === hostId)?.subdomain ?? null\n  return pluginRecordHref(kind, { orgSlug: orgMount.orgSlug, host }, id)\n}\n\n/**\n * Whether a mailbox's threads open in Gmail. A Microsoft 365 mailbox's\n * conversation has no address of its own in Outlook (AGL-3489), so its\n * thread is shown without a link.\n */\nexport const outreachThreadOpensInGmail = (mailbox: { provider?: string } | null | undefined): boolean =>\n  mailbox?.provider !== 'microsoft'\n\n/** A Gmail thread, opened in the mailbox's own account. */\nexport function outreachGmailThreadUrl(threadId: string, mailboxEmail: string | null | undefined): string {\n  const account = mailboxEmail ? `?authuser=${encodeURIComponent(mailboxEmail)}` : ''\n  return `https://mail.google.com/mail/${account}#all/${encodeURIComponent(threadId)}`\n}\n\nconst KIND_ICONS: Record<OutreachTimelineKind, { path: string }> = {\n  enrolled: mdiAccountPlusOutline,\n  skipped: mdiSkipNext,\n  curated: mdiPencilOutline,\n  sent: mdiEmailOutline,\n  task: mdiClipboardCheckOutline,\n  click: mdiCursorDefaultClickOutline,\n  scanner: mdiShieldSearch,\n  'earlier-clicks': mdiCursorDefaultClickOutline,\n  open: mdiEmailOpenOutline,\n  'machine-open': mdiShieldSearch,\n  paused: mdiPauseCircleOutline,\n  resumed: mdiPlayCircleOutline,\n  stopped: mdiStopCircleOutline,\n  'do-not-contact': mdiAccountCancelOutline,\n  replied: mdiReply,\n  bounced: mdiEmailAlertOutline,\n  'opted-out': mdiEmailOffOutline,\n  held: mdiHandBackLeftOutline,\n  released: mdiPlayCircleOutline,\n  failed: mdiAlertCircleOutline,\n  finished: mdiCheckCircleOutline,\n}\n\nconst TONE_COLORS: Record<OutreachTimelineTone, string> = {\n  default: 'text.secondary',\n  success: 'success.main',\n  info: 'info.main',\n  warning: 'warning.main',\n  error: 'error.main',\n}\n\n/** A destination, whole, opening in a new tab. */\nfunction Destination(props: { url: string; label?: string }) {\n  return (\n    <Typography variant=\"body2\" component=\"span\" sx={{ display: 'block', wordBreak: 'break-all' }}>\n      {props.label ? `${props.label}: ` : null}\n      <Link href={props.url} target=\"_blank\" rel=\"noopener noreferrer\" underline=\"hover\">\n        {props.url}\n      </Link>\n    </Typography>\n  )\n}\n\n/** One line of the timeline. */\nfunction TimelineRow(props: {\n  entry: OutreachTimelineEntry\n  timeZone: string | null\n  mailboxEmail: string | null\n  /** False for a mailbox whose threads do not open in Gmail. */\n  threadsOpenInGmail?: boolean\n  divider: boolean\n}) {\n  const { entry } = props\n  return (\n    <ListItem alignItems=\"flex-start\" divider={props.divider} disableGutters data-kind={entry.kind}>\n      <ListItemIcon sx={{ minWidth: 36, mt: 0.75, color: TONE_COLORS[entry.tone] }}>\n        <MdiIcon path={KIND_ICONS[entry.kind].path} fontSize=\"small\" />\n      </ListItemIcon>\n      <ListItemText\n        disableTypography\n        primary={\n          <Stack\n            direction={{ xs: 'column', sm: 'row' }}\n            spacing={{ xs: 0, sm: 1 }}\n            sx={{ justifyContent: 'space-between', alignItems: { sm: 'baseline' } }}\n          >\n            <Typography variant=\"body2\" sx={{ fontWeight: 500 }}>\n              {entry.title}\n            </Typography>\n            <Typography variant=\"caption\" color=\"text.secondary\" sx={{ whiteSpace: 'nowrap' }}>\n              {formatOutreachTime(entry.atMs, props.timeZone)}\n            </Typography>\n          </Stack>\n        }\n        secondary={\n          <Stack spacing={0.25} sx={{ mt: 0.25 }}>\n            {entry.url ? <Destination url={entry.url} label={entry.urlLabel} /> : null}\n            {entry.detail ? (\n              <Typography variant=\"body2\" sx={{ whiteSpace: 'pre-wrap', wordBreak: 'break-word' }}>\n                {entry.detail}\n              </Typography>\n            ) : null}\n            {entry.facts.length || (entry.gmailThreadId && props.threadsOpenInGmail !== false) ? (\n              <Typography variant=\"caption\" color=\"text.secondary\" component=\"div\">\n                {entry.facts.join(' · ')}\n                {entry.gmailThreadId && props.threadsOpenInGmail !== false ? (\n                  <>\n                    {entry.facts.length ? ' · ' : null}\n                    <Link\n                      href={outreachGmailThreadUrl(entry.gmailThreadId, props.mailboxEmail)}\n                      target=\"_blank\"\n                      rel=\"noopener noreferrer\"\n                      underline=\"hover\"\n                    >\n                      Open thread in Gmail\n                    </Link>\n                  </>\n                ) : null}\n              </Typography>\n            ) : null}\n          </Stack>\n        }\n      />\n    </ListItem>\n  )\n}\n\n/** One fact of the Details list. */\nfunction Fact(props: { label: string; children: ReactNode }) {\n  return (\n    <>\n      <Typography component=\"dt\" variant=\"body2\" color=\"text.secondary\">\n        {props.label}\n      </Typography>\n      <Box component=\"dd\" sx={{ m: 0, minWidth: 0, typography: 'body2', wordBreak: 'break-word' }}>\n        {props.children}\n      </Box>\n    </>\n  )\n}\n\n/** What mail from the sequence's sending domain met at the person's domain, in a line. */\nfunction gatewaySentence(answer: OutreachEnrollmentGatewayResponse, timeZone: string | null): string {\n  const { intel, standing } = answer\n  if (!intel) return 'Could not be looked up'\n  if (intel.status === 'no_mx' || intel.status === 'null_mx') {\n    return `${answer.domain ?? 'The domain'} takes no mail · looked up ${formatOutreachTime(intel.resolvedAtMs, timeZone)}`\n  }\n  const from = answer.sendingDomain ? ` from ${answer.sendingDomain}` : ''\n  const parts = [\n    OUTREACH_MAIL_GATEWAY_LABELS[intel.gateway],\n    intel.mx.length ? `MX ${intel.mx.join(', ')}` : 'no MX; delivered to its address record',\n    standing\n      ? `${standing.delivered30} delivered, ${standing.blocked30} refused${from} in the last 30 days`\n      : null,\n    `looked up ${formatOutreachTime(intel.resolvedAtMs, timeZone)}`,\n  ]\n  return parts.filter(Boolean).join(' · ')\n}\n\n/**\n * Everything else the enrollment holds, all of it, behind one toggle.\n */\nfunction EnrollmentDetails(props: {\n  enrollment: OutreachEnrollment\n  sequence: OutreachSequence\n  mailbox: OutreachMailbox | null\n  gateway: OutreachEnrollmentGatewayResponse | null\n  /** What the Mail gateway line says while there is no answer to show. */\n  gatewayUnread: string\n  campaignName: (id: string) => string\n  memberName: (uid: string) => string\n  orgMount?: ConsolePluginOrgMount\n  timeZone: string | null\n}) {\n  const { enrollment, sequence, memberName, timeZone } = props\n  const { enqueueSnackbar } = useSnackbar()\n  const time = (ms: number | null | undefined) => formatOutreachTime(ms, timeZone)\n  const leadHref = outreachCrmRecordHref('lead', enrollment.leadId, enrollment.hostId, props.orgMount)\n  const contactHref = outreachCrmRecordHref('contact', enrollment.contactId, enrollment.hostId, props.orgMount)\n  const clicks = outreachClickSummary(enrollment.engagement)\n  const overrides = Object.entries(enrollment.stepOverrides ?? {}).sort(\n    ([a], [b]) => Number(a) - Number(b),\n  )\n  const attested = OUTREACH_ATTESTATION_KINDS.filter((kind) => enrollment.attestations?.[kind])\n  const threads = enrollment.gmailThreadIds.length\n    ? enrollment.gmailThreadIds\n    : enrollment.gmailThreadId\n      ? [enrollment.gmailThreadId]\n      : []\n  const copyId = () => {\n    void navigator.clipboard\n      ?.writeText(enrollment.id)\n      .then(() => enqueueSnackbar('Enrollment id copied.', { variant: 'success' }))\n      .catch(() => enqueueSnackbar('The id could not be copied.', { variant: 'error' }))\n  }\n  const link = (href: string | null, label: string) =>\n    href ? (\n      <Link {...({ component: AppLink, componentVariant: 'naked' } as object)} href={href} underline=\"hover\">\n        {label}\n      </Link>\n    ) : (\n      label\n    )\n\n  return (\n    <Box\n      component=\"dl\"\n      sx={{\n        m: 0,\n        display: 'grid',\n        gridTemplateColumns: { xs: '1fr', sm: 'minmax(160px, 220px) 1fr' },\n        columnGap: 2,\n        rowGap: 1.25,\n      }}\n    >\n      <Fact label=\"Personal line\">\n        {enrollment.personalLine ? (\n          <Typography variant=\"body2\" sx={{ whiteSpace: 'pre-wrap' }}>\n            {enrollment.personalLine}\n          </Typography>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label=\"Enrolled as\">\n        {enrollment.target === 'lead' ? (\n          link(leadHref, 'Lead')\n        ) : enrollment.leadId ? (\n          <>\n            {link(contactHref, 'Contact')}\n            {', converted from a '}\n            {link(leadHref, 'lead')}\n          </>\n        ) : (\n          link(contactHref, 'Contact')\n        )}\n      </Fact>\n      <Fact label=\"Enrolled\">\n        {`${time(enrollment.createdAtMs)}${enrollment.enrolledByUid ? ` by ${memberName(enrollment.enrolledByUid)}` : ''}`}\n      </Fact>\n      <Fact label=\"Cold contact\">\n        {enrollment.cold\n          ? 'Yes — no inbound capture behind them, so the member confirmed the address before enrolling'\n          : 'No'}\n      </Fact>\n      <Fact label=\"Attestations\">\n        {attested.length ? (\n          <Stack component=\"ul\" spacing={0.25} sx={{ m: 0, pl: 2.5 }}>\n            {attested.map((kind) => {\n              const entry = enrollment.attestations?.[kind]\n              return (\n                <li key={kind}>\n                  {`${OUTREACH_ATTESTATION_LABELS[kind]} — ${memberName(entry?.uid ?? '')}, ${time(entry?.atMs)}`}\n                </li>\n              )\n            })}\n          </Stack>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label=\"Mailbox\">\n        {props.mailbox\n          ? `${props.mailbox.sendAs || props.mailbox.email}${props.mailbox.sendAs && props.mailbox.sendAs !== props.mailbox.email ? ` (${props.mailbox.email})` : ''}`\n          : enrollment.mailboxId\n            ? 'No longer connected'\n            : '—'}\n      </Fact>\n      <Fact label=\"Campaigns\">\n        {enrollment.campaignIds?.length\n          ? enrollment.campaignIds.map(props.campaignName).join(', ')\n          : '—'}\n      </Fact>\n      <Fact label=\"Mail gateway\">\n        {props.gateway ? gatewaySentence(props.gateway, timeZone) : props.gatewayUnread}\n      </Fact>\n      <Fact label=\"Gateway hold\">\n        {enrollment.gatewayHold\n          ? [\n              OUTREACH_MAIL_GATEWAY_LABELS[enrollment.gatewayHold.gateway],\n              enrollment.gatewayHold.heldAtMs ? `held ${time(enrollment.gatewayHold.heldAtMs)}` : 'never held',\n              enrollment.gatewayHold.releasedAtMs\n                ? `released ${time(enrollment.gatewayHold.releasedAtMs)}${enrollment.gatewayHold.releasedByUid ? ` by ${memberName(enrollment.gatewayHold.releasedByUid)}` : ''}`\n                : 'not released',\n            ].join(' · ')\n          : '—'}\n        {enrollment.gatewayDeliveredSteps\n          ? ` (${enrollment.gatewayDeliveredSteps} of their emails counted as delivered on the gateway ledger)`\n          : null}\n      </Fact>\n      <Fact label=\"Clicks\">\n        {clicks.clicks || clicks.machineClicks\n          ? [\n              `${clicks.clicks} by the person`,\n              `${clicks.machineClicks} by scanners, not counted`,\n              `${clicks.clicks - clicks.unloggedClicks + clicks.machineClicks - clicks.unloggedMachineClicks} listed one by one`,\n              enrollment.engagement?.firstClickAtMs ? `first ${time(enrollment.engagement.firstClickAtMs)}` : null,\n              enrollment.engagement?.lastClickAtMs ? `last ${time(enrollment.engagement.lastClickAtMs)}` : null,\n            ]\n              .filter(Boolean)\n              .join(' · ')\n          : '—'}\n        {clicks.followed.length ? (\n          <Box sx={{ mt: 0.5 }}>\n            {clicks.followed.map((url) => (\n              <Destination key={url} url={url} />\n            ))}\n          </Box>\n        ) : null}\n      </Fact>\n      <Fact label=\"Curated steps\">\n        {overrides.length ? (\n          <Stack spacing={1.5}>\n            {overrides.map(([key, override]) => (\n              <Box key={key}>\n                <Typography variant=\"body2\" sx={{ fontWeight: 500 }}>\n                  {outreachStepName(sequence.steps, Number(key))}\n                </Typography>\n                <Typography variant=\"caption\" color=\"text.secondary\" component=\"div\">\n                  {[\n                    override.source === 'ai' ? (override.edited ? 'AI draft, edited' : 'AI draft') : 'Written by a member',\n                    override.draftedByUid ? `confirmed by ${memberName(override.draftedByUid)}` : null,\n                    override.draftedAtMs ? time(override.draftedAtMs) : null,\n                    override.model ? `model ${override.model}` : null,\n                  ]\n                    .filter(Boolean)\n                    .join(' · ')}\n                </Typography>\n                {override.subject !== undefined ? (\n                  <Typography variant=\"body2\">{`Subject: ${override.subject}`}</Typography>\n                ) : null}\n                {override.body !== undefined ? (\n                  <Typography\n                    variant=\"body2\"\n                    sx={{ whiteSpace: 'pre-wrap', mt: 0.5, pl: 1.5, borderLeft: 2, borderColor: 'divider' }}\n                  >\n                    {override.body}\n                  </Typography>\n                ) : null}\n                {override.prompt ? (\n                  <Typography variant=\"caption\" color=\"text.secondary\" component=\"div\" sx={{ whiteSpace: 'pre-wrap', mt: 0.5 }}>\n                    {`Prompt: ${override.prompt}`}\n                  </Typography>\n                ) : null}\n              </Box>\n            ))}\n          </Stack>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label={outreachThreadOpensInGmail(props.mailbox) ? 'Gmail threads' : 'Threads'}>\n        {threads.length ? (\n          <Stack spacing={0.25}>\n            {threads.map((thread) => (\n              <span key={thread}>\n                {outreachThreadOpensInGmail(props.mailbox) ? (\n                  <Link\n                    href={outreachGmailThreadUrl(thread, props.mailbox?.email)}\n                    target=\"_blank\"\n                    rel=\"noopener noreferrer\"\n                    underline=\"hover\"\n                  >\n                    {thread}\n                  </Link>\n                ) : (\n                  <Box component=\"span\" sx={{ wordBreak: 'break-all' }}>\n                    {thread}\n                  </Box>\n                )}\n                {thread === enrollment.gmailThreadId ? ' (current)' : null}\n              </span>\n            ))}\n            {enrollment.threadSubject ? (\n              <Typography variant=\"caption\" color=\"text.secondary\">{`Started as “${enrollment.threadSubject}”`}</Typography>\n            ) : null}\n            {enrollment.messageIds.length ? (\n              <Typography variant=\"caption\" color=\"text.secondary\" sx={{ wordBreak: 'break-all' }}>\n                {`Message-IDs in the current thread: ${enrollment.messageIds.join(' ')}`}\n              </Typography>\n            ) : null}\n          </Stack>\n        ) : (\n          '—'\n        )}\n      </Fact>\n      <Fact label=\"Stop\">\n        {enrollment.stopReason\n          ? `${outreachStopLabel(enrollment)} · ${time(enrollment.stoppedAtMs)}${enrollment.stoppedByUid ? ` · by ${memberName(enrollment.stoppedByUid)}` : ''}`\n          : '—'}\n      </Fact>\n      <Fact label=\"Created · updated\">{`${time(enrollment.createdAtMs)} · ${time(enrollment.updatedAtMs)}`}</Fact>\n      <Fact label=\"Enrollment id\">\n        <Stack direction=\"row\" spacing={0.5} sx={{ alignItems: 'center' }}>\n          <Typography variant=\"body2\" sx={{ fontFamily: 'monospace', wordBreak: 'break-all' }}>\n            {enrollment.id}\n          </Typography>\n          <Tooltip title=\"Copy the id\">\n            <IconButton size=\"small\" aria-label=\"Copy the enrollment id\" onClick={copyId}>\n              <MdiIcon path={mdiContentCopy.path} fontSize=\"small\" />\n            </IconButton>\n          </Tooltip>\n        </Stack>\n      </Fact>\n    </Box>\n  )\n}\n\nexport function OutreachEnrollmentDetail(props: OutreachEnrollmentDetailProps) {\n  const { orgId, sectionPath, sequenceId, enrollmentId, orgMount } = props\n  const api = useOutreachApi(orgId)\n  const loadedSequence = useOutreachSequence(orgId, sequenceId)\n  const loaded = useOutreachEnrollment(orgId, enrollmentId)\n  const history = useOutreachEnrollmentHistory(orgId, enrollmentId)\n  const gateway = useOutreachEnrollmentGateway(api, enrollmentId)\n  const roster = useOrgMemberOptions(orgId, { enabled: true })\n  const [detailsOpen, setDetailsOpen] = useState(false)\n  const nowMs = useOutreachNowMs()\n  const enrollment = loaded.data\n  const sequence = loadedSequence.data\n  const campaigns = useOrgContainerOptions('campaign', orgId, {\n    enabled: detailsOpen && Boolean(enrollment?.campaignIds?.length),\n  })\n  const steps = useMemo(() => sequence?.steps ?? [], [sequence])\n  const actions = useOutreachEnrollmentActions({ api, steps })\n\n  const memberName = useCallback(\n    (uid: string) => roster.options.find((option) => option.uid === uid)?.label ?? 'a member',\n    [roster.options],\n  )\n  const campaignName = useCallback(\n    (id: string) => campaigns.options.find((option) => option.value === id)?.label ?? id,\n    [campaigns.options],\n  )\n\n  const enrollmentsPath = `${sectionPath}/${sequenceId}/enrollments`\n  const mailbox =\n    props.mailboxes.mailboxes.find((entry) => entry.id === (enrollment?.mailboxId || sequence?.mailboxId)) ?? null\n  const timeZone = mailbox?.timezone ?? null\n  const time = (ms: number | null | undefined) => formatOutreachTime(ms, timeZone)\n  const timeline = useMemo(\n    () =>\n      enrollment\n        ? outreachEnrollmentTimeline({\n            enrollment,\n            steps,\n            history: history.status === 'ready' ? history.data : null,\n            memberName,\n            formatTime: (ms) => formatOutreachTime(ms, timeZone),\n            gateway: gateway.data?.intel?.gateway ?? null,\n          })\n        : [],\n    [enrollment, steps, history, memberName, timeZone, gateway.data],\n  )\n\n  const back = (\n    <Button\n      // A real link, as the CRM record header's is: it opens in a new tab when asked.\n      {...({ component: AppLink, componentVariant: 'naked', nativeButton: false } as object)}\n      href={enrollmentsPath}\n      size=\"small\"\n      color=\"primary\"\n    >\n      Back to enrollments\n    </Button>\n  )\n\n  if (loaded.status === 'loading' || loadedSequence.status === 'loading') {\n    return <OutreachLoading label=\"Loading this person…\" />\n  }\n  if (loaded.status === 'error' || loaded.status === 'refused') {\n    return <OutreachLoadProblem status={loaded.status} what=\"enrollment\" />\n  }\n  if (loadedSequence.status === 'error' || loadedSequence.status === 'refused') {\n    return <OutreachLoadProblem status={loadedSequence.status} what=\"sequence\" />\n  }\n  // An id from another sequence reads as not here: the URL names both.\n  if (!enrollment || !sequence || enrollment.sequenceId !== sequenceId) {\n    return (\n      <Card variant=\"outlined\">\n        <EmptyStateComponent\n          label=\"This person isn’t in this sequence\"\n          description=\"They may have been removed from the workspace, or the link names a different sequence.\"\n          action={back}\n        />\n      </Card>\n    )\n  }\n\n  const name = enrollment.contactName || enrollment.email\n  const kind = enrollment.target === 'lead' ? 'lead' : 'contact'\n  const recordHref = outreachCrmRecordHref(\n    kind,\n    kind === 'lead' ? enrollment.leadId : enrollment.contactId,\n    enrollment.hostId,\n    orgMount,\n  )\n  const figures = outreachEnrollmentFigures(enrollment)\n  const trackClicks = sequence.settings.trackClicks || sequence.stats?.clickTracked === true\n  // Opens are shown for a sequence that counts them or once did (AGL-3395),\n  // and for a person with any recorded, whatever the sequence says now.\n  const countOpens =\n    sequence.settings.countOpens ||\n    sequence.stats?.openTracked === true ||\n    figures.opens > 0 ||\n    figures.machineOpens > 0\n  const open = enrollment.status === 'active' || enrollment.status === 'paused'\n  const held = enrollment.status === 'paused' && enrollment.stopReason === 'gateway_blocked_here'\n\n  /*\n   * The one act that moves the person forward is the button: resuming a\n   * paused one, else curating the next email. Everything else is in the\n   * menu, the destructive acts included, as on every record page.\n   */\n  const available = outreachEnrollmentActionsFor(enrollment, steps)\n  const primary: OutreachEnrollmentRowAction | null = available.includes('resume')\n    ? 'resume'\n    : available.includes('curate')\n      ? 'curate'\n      : null\n  const menu = actions.menuItems(enrollment, (action) => action !== primary)\n  const dash = (value: number) => (value ? value.toLocaleString() : '—')\n  const notTracked = !trackClicks && !figures.clicks && !figures.scannerClicks ? 'Not tracked' : undefined\n  const thread = enrollment.gmailThreadId ?? enrollment.gmailThreadIds.at(-1) ?? null\n  const nextSend = outreachNextSendState({\n    enrollment,\n    sequence,\n    mailbox: props.mailboxes.status === 'ready' ? mailbox : undefined,\n    nowMs,\n  })\n  const nothingYet =\n    enrollment.status === 'active' && enrollment.nextDueAtMs\n      ? nextSend.kind === 'queued'\n        ? `Nothing yet — step ${enrollment.stepIndex + 1} is due and queued to send.`\n        : `Nothing yet — step ${enrollment.stepIndex + 1} sends ${time(enrollment.nextDueAtMs)}.`\n      : 'Nothing yet.'\n\n  return (\n    <Stack spacing={2}>\n      {/* The page heading and the trail name the person; the card says what they are in. */}\n      <PageHeaderRecord title={name} />\n      <CardDisplay\n        header=\"Enrollment\"\n        subheader={\n          <>\n            {enrollment.contactName ? `${enrollment.email} · ` : ''}\n            {`In ${sequence.name || 'Untitled'}`}\n          </>\n        }\n        help={pluginDocsHelp('sequences', { anchor: '#person-history' })}\n        contentGutterX\n        contentGutterY\n        HeaderProps={{\n          action: (\n            <Stack direction=\"row\" spacing={1} sx={{ alignItems: 'center', flexWrap: 'wrap', rowGap: 1 }}>\n              {back}\n              {primary ? (\n                <Button\n                  variant=\"outlined\"\n                  size=\"small\"\n                  disabled={actions.busy === enrollment.id}\n                  onClick={() => actions.choose(enrollment, primary)}\n                >\n                  {held ? 'Resume and send' : OUTREACH_ENROLLMENT_ACTION_LABELS[primary]}\n                </Button>\n              ) : null}\n              {menu.length ? <RowActionsMenu label={name} items={menu} /> : null}\n            </Stack>\n          ),\n        }}\n      >\n        <Stack spacing={2}>\n          <Stack direction=\"row\" spacing={1} sx={{ alignItems: 'center', flexWrap: 'wrap', rowGap: 1 }}>\n            <Tooltip\n              describeChild\n              title={recordHref ? `Open the ${kind} in the CRM` : `The ${kind}’s record can’t be linked`}\n            >\n              <Chip\n                size=\"small\"\n                variant=\"outlined\"\n                color={recordHref ? 'primary' : 'default'}\n                icon={<MdiIcon path={mdiAccountOutline.path} fontSize=\"small\" />}\n                label={kind === 'lead' ? 'Lead' : 'Contact'}\n                {...(recordHref\n                  ? ({ component: AppLink, href: recordHref, clickable: true, componentVariant: 'naked' } as object)\n                  : {})}\n              />\n            </Tooltip>\n            <OutreachEnrollmentStatusChip status={enrollment.status} />\n            <Chip size=\"small\" variant=\"outlined\" label={outreachCurrentStepLabel(enrollment, steps)} />\n            {outreachStepIsCurated(enrollment) ? (\n              <Chip size=\"small\" variant=\"outlined\" color=\"success\" label=\"Curated\" />\n            ) : null}\n            {open && enrollment.nextDueAtMs ? (\n              nextSend.kind === 'queued' ? (\n                <Tooltip describeChild title={outreachNextSendDetail(nextSend, timeZone)}>\n                  <Chip\n                    size=\"small\"\n                    variant=\"outlined\"\n                    color={\n                      nextSend.reason === 'mailbox_not_sending' || nextSend.reason === 'sequence_not_active'\n                        ? 'warning'\n                        : 'default'\n                    }\n                    label={`Next send ${outreachNextSendLabel(nextSend, timeZone)}`}\n                  />\n                </Tooltip>\n              ) : (\n                <Chip size=\"small\" variant=\"outlined\" label={`Next send ${time(enrollment.nextDueAtMs)}`} />\n              )\n            ) : null}\n          </Stack>\n          {held ? (\n            <Alert severity=\"warning\">\n              {enrollment.stopDetail ||\n                'Their mail gateway refused this sender, so the next email is held. Resume to send it anyway.'}\n            </Alert>\n          ) : null}\n          {figures.anything ? (\n            <Stack direction=\"row\" spacing={3} sx={{ flexWrap: 'wrap', rowGap: 2 }} role=\"group\" aria-label=\"In numbers\">\n              <OutreachFigure label=\"Emails sent\" value={dash(figures.emailsSent)} />\n              {countOpens ? (\n                <OutreachFigure\n                  label=\"Opens\"\n                  value={dash(figures.opens)}\n                  hint={figures.machineOpens ? `${figures.machineOpens.toLocaleString()} by machines, not counted` : undefined}\n                />\n              ) : null}\n              <OutreachFigure label=\"Clicks\" value={dash(figures.clicks)} hint={notTracked} />\n              <OutreachFigure\n                label=\"Links followed\"\n                value={\n                  figures.linksFollowed.count\n                    ? `${figures.linksFollowed.count}${figures.linksFollowed.atLeast ? '+' : ''}`\n                    : '—'\n                }\n                hint={\n                  notTracked ??\n                  (figures.linksFollowed.atLeast && figures.linksFollowed.count\n                    ? 'Earlier clicks kept the last link only'\n                    : undefined)\n                }\n              />\n              <OutreachFigure label=\"Scanner clicks\" value={dash(figures.scannerClicks)} hint={notTracked ?? 'Not counted'} />\n              <OutreachFigure label=\"Replies\" value={dash(figures.replies)} />\n            </Stack>\n          ) : (\n            <Typography variant=\"body2\" color=\"text.secondary\">\n              {nothingYet}\n            </Typography>\n          )}\n        </Stack>\n      </CardDisplay>\n\n      <CardDisplay\n        header=\"Activity\"\n        subheader=\"Newest first\"\n        help={pluginDocsHelp('sequences', { anchor: '#person-history' })}\n        contentGutterX\n        contentGutterY\n        HeaderProps={\n          thread && outreachThreadOpensInGmail(mailbox)\n            ? {\n                action: (\n                  <Button\n                    size=\"small\"\n                    href={outreachGmailThreadUrl(thread, mailbox?.email)}\n                    target=\"_blank\"\n                    rel=\"noopener noreferrer\"\n                  >\n                    Open thread in Gmail\n                  </Button>\n                ),\n              }\n            : undefined\n        }\n      >\n        <Stack spacing={1}>\n          {history.status === 'loading' ? <OutreachLoading label=\"Loading their history…\" /> : null}\n          {history.status === 'error' || history.status === 'refused' ? (\n            <OutreachLoadProblem\n              status={history.status}\n              what=\"list of their clicks\"\n              // Only the one-by-one list is missing: the totals, the sends and\n              // every stop above come from the enrollment, which was read.\n              message={\n                history.status === 'refused'\n                  ? 'Their clicks can’t be listed one by one here; the numbers above still count them.'\n                  : 'Their clicks couldn’t be listed one by one. Reload the page to try again.'\n              }\n            />\n          ) : null}\n          <List disablePadding aria-label=\"Activity\">\n            {timeline.map((entry, index) => (\n              <TimelineRow\n                key={entry.key}\n                entry={entry}\n                timeZone={timeZone}\n                mailboxEmail={mailbox?.email ?? null}\n                threadsOpenInGmail={outreachThreadOpensInGmail(mailbox)}\n                divider={index < timeline.length - 1}\n              />\n            ))}\n          </List>\n        </Stack>\n      </CardDisplay>\n\n      <CardDisplay\n        header=\"Details\"\n        help={pluginDocsHelp('sequences', { anchor: '#person-history' })}\n        contentGutterX\n        HeaderProps={{\n          action: (\n            <Button\n              size=\"small\"\n              aria-expanded={detailsOpen}\n              aria-controls=\"outreach-enrollment-details\"\n              endIcon={<MdiIcon path={(detailsOpen ? mdiChevronUp : mdiChevronDown).path} fontSize=\"small\" />}\n              onClick={() => setDetailsOpen((was) => !was)}\n            >\n              {detailsOpen ? 'Hide' : 'Show'}\n            </Button>\n          ),\n        }}\n      >\n        <Collapse in={detailsOpen} unmountOnExit>\n          <Box id=\"outreach-enrollment-details\" sx={{ pb: 2 }}>\n            <Divider sx={{ mb: 2 }} />\n            <EnrollmentDetails\n              enrollment={enrollment}\n              sequence={sequence}\n              mailbox={mailbox}\n              gateway={gateway.status === 'ready' ? gateway.data : null}\n              gatewayUnread={\n                gateway.status === 'loading'\n                  ? 'Looking it up…'\n                  : gateway.status === 'refused'\n                    ? 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package/src/lib/components/mailbox-card.d.ts

@@ -7,9 +7,9 @@ export interface MailboxCardProps {
     /** The viewer may change, pause and disconnect it: its member, or an org owner or admin. */
     canManage: boolean;
     api: OutreachMailboxApi;
-    /** Starts a new Google connect, for a mailbox that needs reconnecting. */
+    /** Starts a new connect with the mailbox's provider, for a mailbox that needs reconnecting. */
     onReconnect(): void;
-    /** True while that connect is on its way to Google. */
+    /** True while that connect is on its way to the provider. */
     reconnecting?: boolean;
     /** The clock the health window and today's limit are read on. */
     nowMs?: number;
@@ -41,7 +41,7 @@ export declare const MAILBOX_ACTION_LABELS: {
  * Every control is offered only where the route will allow it: the settings
  * form and pause and disconnect to the member who connected the mailbox or an
  * org owner or admin, and the test and the reconnect to its member alone,
- * because both act in that member's own Google account.
+ * because both act in that member's own Google or Microsoft account.
  */
 export declare function MailboxCard(props: MailboxCardProps): import("react").JSX.Element;
 export declare namespace MailboxCard {

package/src/lib/components/mailbox-card.js

@@ -108,19 +108,21 @@ const draftOf = (mailbox)=>{
  * Every control is offered only where the route will allow it: the settings
  * form and pause and disconnect to the member who connected the mailbox or an
  * org owner or admin, and the test and the reconnect to its member alone,
- * because both act in that member's own Google account.
+ * because both act in that member's own Google or Microsoft account.
  */ export function MailboxCard(props) {
     var _mailbox_rampStartedAtMs, _OUTREACH_MAILBOX_STATUS_LABELS_mailbox_status, _STATUS_COLOR_mailbox_status;
     var _mailbox_health_daily_outreachLocalDay, _mailbox_health_daily, _mailbox_health, _mailbox_sendAsOptions;
     const { mailbox, isMine, canManage, api, onReconnect, reconnecting = false, nowMs = Date.now() } = props;
     const { enqueueSnackbar } = useSnackbar();
     const { confirm } = useConfirmationContext();
+    const microsoft = mailbox.provider === 'microsoft';
+    const providerName = microsoft ? 'Microsoft' : 'Google';
     const [draft, setDraft] = useState(()=>draftOf(mailbox));
     const [saving, setSaving] = useState(false);
     const [saveError, setSaveError] = useState(null);
     const [busy, setBusy] = useState(null);
     // Where a test goes when not to the member themself (AGL-3228): a test to
-    // one's own address never leaves Google and shows no authentication result.
+    // one's own address never leaves the provider and shows no authentication result.
     const [testAddress, setTestAddress] = useState('');
     /*
    * SPF, DKIM and DMARC for the address this mailbox sends as (AGL-3328),
@@ -257,7 +259,7 @@ const draftOf = (mailbox)=>{
     const disconnect = async ()=>{
         const confirmed = await confirm({
             title: 'Disconnect this mailbox?',
-            description: 'Disconnecting deletes the access stored for this mailbox and asks Google to revoke it. ' + 'Nothing is sent from it again unless it is connected again.',
+            description: (microsoft ? 'Disconnecting deletes the access stored for this mailbox. ' : 'Disconnecting deletes the access stored for this mailbox and asks Google to revoke it. ') + 'Nothing is sent from it again unless it is connected again.',
             confirmationText: MAILBOX_ACTION_LABELS.disconnect,
             confirmationButtonProps: {
                 color: 'error'
@@ -272,6 +274,10 @@ const draftOf = (mailbox)=>{
                     variant: 'warning',
                     persist: true
                 });
+            } else if (revocation === 'unsupported') {
+                enqueueSnackbar('Mailbox disconnected. To end the access at Microsoft too, remove the app at myapps.microsoft.com.', {
+                    variant: 'success'
+                });
             } else if (revocation === 'kept-for-other-mailbox') {
                 enqueueSnackbar('Mailbox disconnected. Google access stays in place for another connected mailbox on the same account.', {
                     variant: 'success'
@@ -321,7 +327,7 @@ const draftOf = (mailbox)=>{
                         onClick: onReconnect,
                         children: MAILBOX_ACTION_LABELS.reconnect
                     }) : undefined,
-                    children: `${mailbox.status === 'disconnected' ? 'This mailbox was disconnected.' : 'Google stopped accepting this mailbox’s connection.'} ${isMine ? 'Nothing sends from it until you connect it again.' : 'Only the member who connected it can reconnect it.'}`
+                    children: `${mailbox.status === 'disconnected' ? 'This mailbox was disconnected.' : `${providerName} stopped accepting this mailbox’s connection.`} ${isMine ? 'Nothing sends from it until you connect it again.' : 'Only the member who connected it can reconnect it.'}`
                 }) : null,
                 mailbox.status === 'paused' && mailbox.autoPause ? /*#__PURE__*/ _jsx(Alert, {
                     severity: "error",
@@ -407,7 +413,7 @@ const draftOf = (mailbox)=>{
                 }) : readiness ? /*#__PURE__*/ _jsx(Typography, {
                     variant: "caption",
                     color: "text.secondary",
-                    children: `Google authenticates mail from ${readiness.sendAs.slice(readiness.sendAs.lastIndexOf('@') + 1)} ` + 'itself, so there are no records to publish for this address.'
+                    children: `${providerName} authenticates mail from ${readiness.sendAs.slice(readiness.sendAs.lastIndexOf('@') + 1)} ` + 'itself, so there are no records to publish for this address.'
                 }) : null,
                 canManage ? /*#__PURE__*/ _jsxs(Stack, {
                     spacing: 2,