@aglyn/plugins-crm 1.0.0-beta.202 → 1.0.0-beta.204

package/src/lib/server/email-check.js

@@ -0,0 +1,193 @@
+import { _ as _extends } from "@swc/helpers/_/_extends";
+/**
+ * @license
+ * Copyright 2026 Aglyn LLC
+ *
+ * Licensed under the Apache License, Version 2.0 (the "License");
+ * you may not use this file except in compliance with the License.
+ * You may obtain a copy of the License at
+ *
+ *   http://www.apache.org/licenses/LICENSE-2.0
+ *
+ * Unless required by applicable law or agreed to in writing, software
+ * distributed under the License is distributed on an "AS IS" BASIS,
+ * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+ * See the License for the specific language governing permissions and
+ * limitations under the License.
+ */ /**
+ * `POST /api/crm/email-check` — what the platform knows about one address
+ * before somebody writes to it (AGL-3328).
+ *
+ * Body: `{ hostId, email }`, or `{ orgId, hostId?, email }` at the
+ * organization level. Answers `{ ok: true, checked, code, message, gateway,
+ * chip }` — see `readAddressDeliverability`.
+ *
+ * Two surfaces ask it. A record page draws the gateway chip beside the
+ * address: which mail gateway stands in front of it, and what that gateway
+ * did with this site's mail this week. The one-to-one composer warns before
+ * Send: a domain with no mail server, or a gateway that refused this site's
+ * sending domain twice this month and delivered nothing.
+ *
+ * ## Why a route
+ *
+ * The answer is DNS and the platform ledger. The browser does neither: the
+ * MX cache and the ledger are server-written and closed to members, and a
+ * cold domain is looked up here, once, into the cache every organization
+ * reads. The ledger is read for the sending domain of the site the mail
+ * would leave from — the mounted site, or at the organization level a site
+ * of that organization the body names — so a member reads their own
+ * sender's standing and never another workspace's.
+ *
+ * ## Who may ask
+ *
+ * Whoever may read the site's people: `data.manage`, the key the contacts
+ * read rule gates on, reaching the site; at the organization level an
+ * org-wide member holding it. Staff pass, as on every CRM route.
+ */ import { isOrgWideMember, normalizeContactEmail } from "@aglyn/aglyn/server";
+import { firebaseAdmin, getOrgForHost, hostSendingIdentity, memberHasOrgPermission, resolveOrgMembership } from "@aglyn/tenant-data-admin";
+// The leaf, so a spec that stands a partial barrel in still reaches it.
+import { readAddressDeliverability } from "@aglyn/tenant-data-admin/server/capture-email-check";
+import { isRefusedIdToken } from "@aglyn/tenant-data-admin/server/id-token-refusal";
+import { authorizeOrgCaller, readCrmRouteScope } from "./org-caller.js";
+import { crmSuiteRefusal } from "./suite-gate.js";
+/** The route key, as `registerCrmConsoleApi` registers it. */ export const CRM_EMAIL_CHECK_ROUTE = 'crm/email-check';
+const READ_REFUSAL = 'Checking an address requires the data.manage permission on this site';
+/** A site-level reader: a verified session reaching the site with `data.manage`. */ async function authorizeSiteReader(req, hostId) {
+    var _req_headers_authorization, _resolved_org;
+    const authorization = String((_req_headers_authorization = req.headers.authorization) != null ? _req_headers_authorization : '');
+    const idToken = authorization.startsWith('Bearer ') ? authorization.slice('Bearer '.length) : undefined;
+    if (!idToken) return {
+        ok: false,
+        status: 401,
+        error: 'Unauthenticated'
+    };
+    let decoded;
+    try {
+        decoded = await firebaseAdmin.app().auth().verifyIdToken(idToken);
+    } catch (error) {
+        if (isRefusedIdToken(error)) return {
+            ok: false,
+            status: 401,
+            error: 'Unauthenticated'
+        };
+        console.error('[crm] email-check could not verify the reader', error);
+        return {
+            ok: false,
+            status: 500,
+            error: 'The sign-in could not be checked. Try again.'
+        };
+    }
+    const resolved = await getOrgForHost(hostId).catch(()=>null);
+    if (!resolved) return {
+        ok: false,
+        status: 404,
+        error: 'Unknown site'
+    };
+    if (decoded.staff !== true) {
+        var _ref;
+        var _member_hostAccess;
+        const membership = await resolveOrgMembership(decoded.uid, resolved.orgId).catch(()=>null);
+        const member = (_ref = membership == null ? void 0 : membership.member) != null ? _ref : null;
+        const reaches = isOrgWideMember(member) || Boolean(member == null ? void 0 : (_member_hostAccess = member.hostAccess) == null ? void 0 : _member_hostAccess[hostId]);
+        const allowed = member && reaches && await memberHasOrgPermission(resolved.orgId, member, 'data.manage');
+        if (!allowed) return {
+            ok: false,
+            status: 403,
+            error: READ_REFUSAL
+        };
+    }
+    return {
+        ok: true,
+        orgId: resolved.orgId,
+        org: (_resolved_org = resolved.org) != null ? _resolved_org : {}
+    };
+}
+/**
+ * The address mail from `hostId` leaves on, or `null` when the site has no
+ * identity in effect — then no ledger is read, and only the MX is.
+ */ async function sendingAddressOf(hostId) {
+    var _identity_from;
+    if (!hostId) return null;
+    const identity = await hostSendingIdentity(hostId).catch(()=>null);
+    return identity && !identity.refusal ? (_identity_from = identity.from) != null ? _identity_from : null : null;
+}
+export const crmEmailCheckHandler = async (req, res)=>{
+    var _req_body;
+    if (req.method !== 'POST') {
+        res.setHeader('Allow', 'POST');
+        res.status(405).json({
+            error: 'Method not allowed'
+        });
+        return;
+    }
+    const body = (_req_body = req.body) != null ? _req_body : {};
+    const scope = readCrmRouteScope(body);
+    if (!scope) {
+        res.status(400).json({
+            error: 'Missing hostId'
+        });
+        return;
+    }
+    const email = normalizeContactEmail(body['email']);
+    if (!email) {
+        res.status(400).json({
+            error: 'Name the address to check.'
+        });
+        return;
+    }
+    try {
+        let sendingHostId = '';
+        let org;
+        if (scope.level === 'org') {
+            const caller = await authorizeOrgCaller(req, scope.orgId, {
+                needs: 'data.manage',
+                refusal: 'Checking an address at the organization level requires the data.manage permission across the whole workspace'
+            });
+            if (caller.ok === false) {
+                res.status(caller.status).json({
+                    error: caller.error
+                });
+                return;
+            }
+            org = caller.org;
+            // A site named beside the org is used only when it is the org's own:
+            // its sending domain's ledger is that workspace's standing.
+            if (scope.hostId) {
+                const owner = await getOrgForHost(scope.hostId).catch(()=>null);
+                if ((owner == null ? void 0 : owner.orgId) === scope.orgId) sendingHostId = scope.hostId;
+            }
+        } else {
+            const reader = await authorizeSiteReader(req, scope.hostId);
+            if (reader.ok === false) {
+                res.status(reader.status).json({
+                    error: reader.error
+                });
+                return;
+            }
+            sendingHostId = scope.hostId;
+            org = reader.org;
+        }
+        // The plan after the reader, as every CRM read asks it (AGL-2851): the
+        // record pages and the composer this serves are the suite's.
+        const suite = crmSuiteRefusal(org, 'Checking an address');
+        if (suite) {
+            res.status(suite.status).json(suite.body);
+            return;
+        }
+        const answer = await readAddressDeliverability({
+            email,
+            from: await sendingAddressOf(sendingHostId)
+        });
+        res.status(200).json(_extends({
+            ok: true
+        }, answer));
+    } catch (error) {
+        console.error('[crm] email-check failed', scope, error);
+        res.status(500).json({
+            error: 'The address could not be checked.'
+        });
+    }
+};
+export default crmEmailCheckHandler;
+
+//# sourceMappingURL=email-check.js.map

package/src/lib/server/email-check.js.map

@@ -0,0 +1 @@
+{"version":3,"sources":["../../../../../../../libs/plugins/crm/src/lib/server/email-check.ts"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n\n/**\n * `POST /api/crm/email-check` — what the platform knows about one address\n * before somebody writes to it (AGL-3328).\n *\n * Body: `{ hostId, email }`, or `{ orgId, hostId?, email }` at the\n * organization level. Answers `{ ok: true, checked, code, message, gateway,\n * chip }` — see `readAddressDeliverability`.\n *\n * Two surfaces ask it. A record page draws the gateway chip beside the\n * address: which mail gateway stands in front of it, and what that gateway\n * did with this site's mail this week. The one-to-one composer warns before\n * Send: a domain with no mail server, or a gateway that refused this site's\n * sending domain twice this month and delivered nothing.\n *\n * ## Why a route\n *\n * The answer is DNS and the platform ledger. The browser does neither: the\n * MX cache and the ledger are server-written and closed to members, and a\n * cold domain is looked up here, once, into the cache every organization\n * reads. The ledger is read for the sending domain of the site the mail\n * would leave from — the mounted site, or at the organization level a site\n * of that organization the body names — so a member reads their own\n * sender's standing and never another workspace's.\n *\n * ## Who may ask\n *\n * Whoever may read the site's people: `data.manage`, the key the contacts\n * read rule gates on, reaching the site; at the organization level an\n * org-wide member holding it. Staff pass, as on every CRM route.\n */\n\nimport {\n  type AglynOrgMember,\n  isOrgWideMember,\n  normalizeContactEmail,\n  type PluginApiHandler,\n  type PluginApiRequest,\n} from '@aglyn/aglyn/server'\nimport {\n  firebaseAdmin,\n  getOrgForHost,\n  hostSendingIdentity,\n  memberHasOrgPermission,\n  resolveOrgMembership,\n} from '@aglyn/tenant-data-admin'\n// The leaf, so a spec that stands a partial barrel in still reaches it.\nimport { readAddressDeliverability } from '@aglyn/tenant-data-admin/server/capture-email-check'\nimport { isRefusedIdToken } from '@aglyn/tenant-data-admin/server/id-token-refusal'\nimport { authorizeOrgCaller, readCrmRouteScope } from './org-caller'\nimport { crmSuiteRefusal } from './suite-gate'\n\n/** The route key, as `registerCrmConsoleApi` registers it. */\nexport const CRM_EMAIL_CHECK_ROUTE = 'crm/email-check'\n\ntype Refusal = { ok: false; status: number; error: string }\n\nconst READ_REFUSAL = 'Checking an address requires the data.manage permission on this site'\n\n/** A site-level reader: a verified session reaching the site with `data.manage`. */\nasync function authorizeSiteReader(\n  req: PluginApiRequest,\n  hostId: string,\n): Promise<{ ok: true; orgId: string; org: Record<string, unknown> } | Refusal> {\n  const authorization = String(req.headers.authorization ?? '')\n  const idToken = authorization.startsWith('Bearer ') ? authorization.slice('Bearer '.length) : undefined\n  if (!idToken) return { ok: false, status: 401, error: 'Unauthenticated' }\n  let decoded: { uid: string; staff?: unknown }\n  try {\n    decoded = await firebaseAdmin.app().auth().verifyIdToken(idToken)\n  } catch (error) {\n    if (isRefusedIdToken(error)) return { ok: false, status: 401, error: 'Unauthenticated' }\n    console.error('[crm] email-check could not verify the reader', error)\n    return { ok: false, status: 500, error: 'The sign-in could not be checked. Try again.' }\n  }\n  const resolved = await getOrgForHost(hostId).catch(() => null)\n  if (!resolved) return { ok: false, status: 404, error: 'Unknown site' }\n  if (decoded.staff !== true) {\n    const membership = await resolveOrgMembership(decoded.uid, resolved.orgId).catch(() => null)\n    const member = (membership?.member ?? null) as Partial<AglynOrgMember> | null\n    const reaches = isOrgWideMember(member) || Boolean(member?.hostAccess?.[hostId])\n    const allowed =\n      member && reaches && (await memberHasOrgPermission(resolved.orgId, member, 'data.manage'))\n    if (!allowed) return { ok: false, status: 403, error: READ_REFUSAL }\n  }\n  return { ok: true, orgId: resolved.orgId, org: (resolved.org ?? {}) as Record<string, unknown> }\n}\n\n/**\n * The address mail from `hostId` leaves on, or `null` when the site has no\n * identity in effect — then no ledger is read, and only the MX is.\n */\nasync function sendingAddressOf(hostId: string): Promise<string | null> {\n  if (!hostId) return null\n  const identity = await hostSendingIdentity(hostId).catch(() => null)\n  return identity && !identity.refusal ? (identity.from ?? null) : null\n}\n\nexport const crmEmailCheckHandler: PluginApiHandler = async (req, res) => {\n  if (req.method !== 'POST') {\n    res.setHeader('Allow', 'POST')\n    res.status(405).json({ error: 'Method not allowed' })\n    return\n  }\n  const body = (req.body ?? {}) as Record<string, unknown>\n  const scope = readCrmRouteScope(body)\n  if (!scope) {\n    res.status(400).json({ error: 'Missing hostId' })\n    return\n  }\n  const email = normalizeContactEmail(body['email'])\n  if (!email) {\n    res.status(400).json({ error: 'Name the address to check.' })\n    return\n  }\n  try {\n    let sendingHostId = ''\n    let org: Record<string, unknown>\n    if (scope.level === 'org') {\n      const caller = await authorizeOrgCaller(req, scope.orgId, {\n        needs: 'data.manage',\n        refusal: 'Checking an address at the organization level requires the data.manage permission across the whole workspace',\n      })\n      if (caller.ok === false) {\n        res.status(caller.status).json({ error: caller.error })\n        return\n      }\n      org = caller.org as Record<string, unknown>\n      // A site named beside the org is used only when it is the org's own:\n      // its sending domain's ledger is that workspace's standing.\n      if (scope.hostId) {\n        const owner = await getOrgForHost(scope.hostId).catch(() => null)\n        if (owner?.orgId === scope.orgId) sendingHostId = scope.hostId\n      }\n    } else {\n      const reader = await authorizeSiteReader(req, scope.hostId)\n      if (reader.ok === false) {\n        res.status(reader.status).json({ error: reader.error })\n        return\n      }\n      sendingHostId = scope.hostId\n      org = reader.org\n    }\n    // The plan after the reader, as every CRM read asks it (AGL-2851): the\n    // record pages and the composer this serves are the suite's.\n    const suite = crmSuiteRefusal(org, 'Checking an address')\n    if (suite) {\n      res.status(suite.status).json(suite.body)\n      return\n    }\n    const answer = await readAddressDeliverability({ email, from: await sendingAddressOf(sendingHostId) })\n    res.status(200).json({ ok: true, ...answer })\n  } catch (error) {\n    console.error('[crm] email-check failed', scope, error)\n    res.status(500).json({ error: 'The address could not be checked.' })\n  }\n}\n\nexport default crmEmailCheckHandler\n"],"names":["isOrgWideMember","normalizeContactEmail","firebaseAdmin","getOrgForHost","hostSendingIdentity","memberHasOrgPermission","resolveOrgMembership","readAddressDeliverability","isRefusedIdToken","authorizeOrgCaller","readCrmRouteScope","crmSuiteRefusal","CRM_EMAIL_CHECK_ROUTE","READ_REFUSAL","authorizeSiteReader","req","hostId","resolved","authorization","String","headers","idToken","startsWith","slice","length","undefined","ok","status","error","decoded","app","auth","verifyIdToken","console","catch","staff","member","membership","uid","orgId","reaches","Boolean","hostAccess","allowed","org","sendingAddressOf","identity","refusal","from","crmEmailCheckHandler","res","method","setHeader","json","body","scope","email","sendingHostId","level","caller","needs","owner","reader","suite","answer"],"mappings":";AAAA;;;;;;;;;;;;;;;CAeC,GAED;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CA6BC,GAED,SAEEA,eAAe,EACfC,qBAAqB,QAGhB,sBAAqB;AAC5B,SACEC,aAAa,EACbC,aAAa,EACbC,mBAAmB,EACnBC,sBAAsB,EACtBC,oBAAoB,QACf,2BAA0B;AACjC,wEAAwE;AACxE,SAASC,yBAAyB,QAAQ,sDAAqD;AAC/F,SAASC,gBAAgB,QAAQ,mDAAkD;AACnF,SAASC,kBAAkB,EAAEC,iBAAiB,QAAQ,kBAAc;AACpE,SAASC,eAAe,QAAQ,kBAAc;AAE9C,4DAA4D,GAC5D,OAAO,MAAMC,wBAAwB,kBAAiB;AAItD,MAAMC,eAAe;AAErB,kFAAkF,GAClF,eAAeC,oBACbC,GAAqB,EACrBC,MAAc;QAEeD,4BAqBmBE;IArBhD,MAAMC,gBAAgBC,QAAOJ,6BAAAA,IAAIK,OAAO,CAACF,aAAa,YAAzBH,6BAA6B;IAC1D,MAAMM,UAAUH,cAAcI,UAAU,CAAC,aAAaJ,cAAcK,KAAK,CAAC,UAAUC,MAAM,IAAIC;IAC9F,IAAI,CAACJ,SAAS,OAAO;QAAEK,IAAI;QAAOC,QAAQ;QAAKC,OAAO;IAAkB;IACxE,IAAIC;IACJ,IAAI;QACFA,UAAU,MAAM3B,cAAc4B,GAAG,GAAGC,IAAI,GAAGC,aAAa,CAACX;IAC3D,EAAE,OAAOO,OAAO;QACd,IAAIpB,iBAAiBoB,QAAQ,OAAO;YAAEF,IAAI;YAAOC,QAAQ;YAAKC,OAAO;QAAkB;QACvFK,QAAQL,KAAK,CAAC,iDAAiDA;QAC/D,OAAO;YAAEF,IAAI;YAAOC,QAAQ;YAAKC,OAAO;QAA+C;IACzF;IACA,MAAMX,WAAW,MAAMd,cAAca,QAAQkB,KAAK,CAAC,IAAM;IACzD,IAAI,CAACjB,UAAU,OAAO;QAAES,IAAI;QAAOC,QAAQ;QAAKC,OAAO;IAAe;IACtE,IAAIC,QAAQM,KAAK,KAAK,MAAM;;YAGyBC;QAFnD,MAAMC,aAAa,MAAM/B,qBAAqBuB,QAAQS,GAAG,EAAErB,SAASsB,KAAK,EAAEL,KAAK,CAAC,IAAM;QACvF,MAAME,iBAAUC,8BAAAA,WAAYD,MAAM,mBAAI;QACtC,MAAMI,UAAUxC,gBAAgBoC,WAAWK,QAAQL,2BAAAA,qBAAAA,OAAQM,UAAU,qBAAlBN,kBAAoB,CAACpB,OAAO;QAC/E,MAAM2B,UACJP,UAAUI,WAAY,MAAMnC,uBAAuBY,SAASsB,KAAK,EAAEH,QAAQ;QAC7E,IAAI,CAACO,SAAS,OAAO;YAAEjB,IAAI;YAAOC,QAAQ;YAAKC,OAAOf;QAAa;IACrE;IACA,OAAO;QAAEa,IAAI;QAAMa,OAAOtB,SAASsB,KAAK;QAAEK,GAAG,GAAG3B,gBAAAA,SAAS2B,GAAG,YAAZ3B,gBAAgB,CAAC;IAA8B;AACjG;AAEA;;;CAGC,GACD,eAAe4B,iBAAiB7B,MAAc;QAGJ8B;IAFxC,IAAI,CAAC9B,QAAQ,OAAO;IACpB,MAAM8B,WAAW,MAAM1C,oBAAoBY,QAAQkB,KAAK,CAAC,IAAM;IAC/D,OAAOY,YAAY,CAACA,SAASC,OAAO,IAAID,iBAAAA,SAASE,IAAI,YAAbF,iBAAiB,OAAQ;AACnE;AAEA,OAAO,MAAMG,uBAAyC,OAAOlC,KAAKmC;QAMlDnC;IALd,IAAIA,IAAIoC,MAAM,KAAK,QAAQ;QACzBD,IAAIE,SAAS,CAAC,SAAS;QACvBF,IAAIvB,MAAM,CAAC,KAAK0B,IAAI,CAAC;YAAEzB,OAAO;QAAqB;QACnD;IACF;IACA,MAAM0B,QAAQvC,YAAAA,IAAIuC,IAAI,YAARvC,YAAY,CAAC;IAC3B,MAAMwC,QAAQ7C,kBAAkB4C;IAChC,IAAI,CAACC,OAAO;QACVL,IAAIvB,MAAM,CAAC,KAAK0B,IAAI,CAAC;YAAEzB,OAAO;QAAiB;QAC/C;IACF;IACA,MAAM4B,QAAQvD,sBAAsBqD,IAAI,CAAC,QAAQ;IACjD,IAAI,CAACE,OAAO;QACVN,IAAIvB,MAAM,CAAC,KAAK0B,IAAI,CAAC;YAAEzB,OAAO;QAA6B;QAC3D;IACF;IACA,IAAI;QACF,IAAI6B,gBAAgB;QACpB,IAAIb;QACJ,IAAIW,MAAMG,KAAK,KAAK,OAAO;YACzB,MAAMC,SAAS,MAAMlD,mBAAmBM,KAAKwC,MAAMhB,KAAK,EAAE;gBACxDqB,OAAO;gBACPb,SAAS;YACX;YACA,IAAIY,OAAOjC,EAAE,KAAK,OAAO;gBACvBwB,IAAIvB,MAAM,CAACgC,OAAOhC,MAAM,EAAE0B,IAAI,CAAC;oBAAEzB,OAAO+B,OAAO/B,KAAK;gBAAC;gBACrD;YACF;YACAgB,MAAMe,OAAOf,GAAG;YAChB,qEAAqE;YACrE,4DAA4D;YAC5D,IAAIW,MAAMvC,MAAM,EAAE;gBAChB,MAAM6C,QAAQ,MAAM1D,cAAcoD,MAAMvC,MAAM,EAAEkB,KAAK,CAAC,IAAM;gBAC5D,IAAI2B,CAAAA,yBAAAA,MAAOtB,KAAK,MAAKgB,MAAMhB,KAAK,EAAEkB,gBAAgBF,MAAMvC,MAAM;YAChE;QACF,OAAO;YACL,MAAM8C,SAAS,MAAMhD,oBAAoBC,KAAKwC,MAAMvC,MAAM;YAC1D,IAAI8C,OAAOpC,EAAE,KAAK,OAAO;gBACvBwB,IAAIvB,MAAM,CAACmC,OAAOnC,MAAM,EAAE0B,IAAI,CAAC;oBAAEzB,OAAOkC,OAAOlC,KAAK;gBAAC;gBACrD;YACF;YACA6B,gBAAgBF,MAAMvC,MAAM;YAC5B4B,MAAMkB,OAAOlB,GAAG;QAClB;QACA,uEAAuE;QACvE,6DAA6D;QAC7D,MAAMmB,QAAQpD,gBAAgBiC,KAAK;QACnC,IAAImB,OAAO;YACTb,IAAIvB,MAAM,CAACoC,MAAMpC,MAAM,EAAE0B,IAAI,CAACU,MAAMT,IAAI;YACxC;QACF;QACA,MAAMU,SAAS,MAAMzD,0BAA0B;YAAEiD;YAAOR,MAAM,MAAMH,iBAAiBY;QAAe;QACpGP,IAAIvB,MAAM,CAAC,KAAK0B,IAAI,CAAC;YAAE3B,IAAI;WAASsC;IACtC,EAAE,OAAOpC,OAAO;QACdK,QAAQL,KAAK,CAAC,4BAA4B2B,OAAO3B;QACjDsB,IAAIvB,MAAM,CAAC,KAAK0B,IAAI,CAAC;YAAEzB,OAAO;QAAoC;IACpE;AACF,EAAC;AAED,eAAeqB,qBAAoB"}

package/src/lib/server/email-send.js

@@ -319,6 +319,14 @@ const refuse = (status, error, extra = {})=>({
             reason: 'suppressed'
         });
     }
+    // The deliverability preflight (AGL-3328): the recipient's domain takes
+    // no mail. A standing fact about the address, said in the engine's words
+    // — not a provider fault the rep should retry.
+    if (reason === 'undeliverable' || reason === 'gateway-held') {
+        return refuse(409, detail || 'This address cannot receive email.', {
+            reason: 'undeliverable'
+        });
+    }
     if (reason === 'rate-limited') {
         const retryAtMs = Number(result.retryAtMs);
         return refuse(503, 'The mail provider asked us to slow down. Try again in a minute.', {

package/src/lib/server/email-send.js.map

@@ -1 +1 @@
-{"version":3,"sources":["../../../../../../../libs/plugins/crm/src/lib/server/email-send.ts"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n\nimport {\n  type AglynOrgBilling,\n  type AglynOrgMember,\n  buildCrmEmailActivity,\n  contactCaptureHostIds,\n  CRM_ACTIVITY_LOG_FULL_MESSAGE,\n  CRM_COLLECTIONS,\n  CRM_EMAIL_BODY_MAX,\n  CRM_EMAIL_CONTEXT,\n  CRM_EMAIL_SUBJECT_MAX,\n  type CrmActivityLink,\n  crmActivityLogHasRoom,\n  crmEmailDeliveryTags,\n  emailStateRefusal,\n  type CrmMergeContext,\n  crmMergeFieldsIn,\n  crmScopeTokens,\n  isOrgWideMember,\n  normalizeContactEmail,\n  type PluginApiHandler,\n  type PluginApiRequest,\n  type PluginApiResponse,\n  readContactFacet,\n  readEmailState,\n  readMarketingBasis,\n  renderCrmMergeFields,\n  resolveOrgEntitlements,\n  visibleToHost,\n} from '@aglyn/aglyn/server'\nimport {\n  isEmailConfigured,\n  sendEmail,\n  sendFailureReason,\n  type SendEmailResult,\n} from '@aglyn/shared-util-email'\nimport {\n  consentGroupForSite,\n  consumeRateLimit,\n  countCrmActivitiesForRecord,\n  filterSendableForHost,\n  firebaseAdmin,\n  getHostDocAdmin,\n  getOrgForHost,\n  hostSendingIdentity,\n  logOrgActivity,\n  memberHasOrgPermission,\n  newCrmActivityRef,\n  orgDataCollectionForHost,\n  readLeadForHost,\n  readOrgEmailRamp,\n  recordEmailSends,\n  releaseCrmEmailSend,\n  reserveCrmEmailSend,\n  resolveOrgMembership,\n  writeCrmEmailActivity,\n} from '@aglyn/tenant-data-admin'\nimport { isRefusedIdToken } from '@aglyn/tenant-data-admin/server/id-token-refusal'\nimport {\n  authorizeOrgCaller,\n  type CrmRouteScope,\n  orgHostIds,\n  readCrmRouteScope,\n} from './org-caller'\nimport { crmSuiteRefusal } from './suite-gate'\n\n/**\n * `POST /api/crm/email-send` — one email to one person, from their record\n * (AGL-2615).\n *\n * Body: `{ hostId, contactId? | leadId? | dealId?, subject, body }`. Answers\n * `{ ok: true, activityId, to, from, logged }` once the provider accepted\n * the message, and a refusal with a `reason` the dialog can act on\n * otherwise. The subject and the body may carry merge fields —\n * `{{contact.firstName}}`, `{{deal.amount}}` (AGL-2658) — which this route\n * fills from the record before the send, so the timeline row is the letter\n * as it left; see `crm-email-templates.ts` for the grammar.\n *\n * ## What it is, and what it is not\n *\n * A message a teammate wrote to one person they have a relationship with —\n * a reply to a lead, a follow-up on a deal. It is not marketing: no\n * campaign audience, no unsubscribe pair, no frequency window, no consent\n * split. What it does owe is everything a bounce or a complaint owes the\n * shared sending domain, which is why BOTH suppression lists are consulted\n * and why a person's own stated refusal — a `declined` basis — is a hard\n * stop even though the message is not the kind of mail that basis governs.\n * The recipient asked this site not to write; the kind of writing is not\n * the point.\n *\n * ## Why the recipient is resolved here and not taken from the body\n *\n * The dialog shows the address the record carries, and this route reads it\n * again off the record the caller named, through the same visibility check\n * every other CRM route makes. A `to` in the body would make this a route\n * that sends the site's mail to any address a member types, which is a\n * different product with a different abuse surface.\n *\n * ## The organization variant (AGL-2634)\n *\n * `{ orgId, hostId?, … }` from the org-level hub. The caller is authorized\n * by the org — an org-wide member holding `data.manage` — and the record is\n * read with no site's visibility to check, because an org-wide member reads\n * every row. What the org level cannot do away with is the SITE the message\n * leaves from: the sending identity, the suppression list and the person's\n * stated refusal are each a site's. So the org variant still names one —\n * the record's own capturing site or the site the reader picked, in the\n * body; failing that the record's own site read off the document; failing\n * that the org's only site — and refuses, with a `site` reason, when the\n * org has several and none was named. The row it writes is visible to\n * whoever may see the RECORD, so an email to a person another site\n * captured shows on their timeline under that site's hub; the act is\n * logged in the org's feed.\n *\n * ## The order of the gates\n *\n * Cheap and certain first. A malformed body and a missing token cost\n * nothing; the per-user pace is one counter; the record is one read and\n * decides everything after it; the ceiling one aggregate; the two\n * suppression lists two keyed reads; the sending identity next, because it\n * is the most expensive and the one a workspace fixes once. The daily cap\n * comes LAST and is the one gate that writes before the provider is called\n * (AGL-2645): the send is reserved on today's counter inside a transaction,\n * so two reps at the last slot cannot both pass one reading of it, and a\n * message the provider refuses gives the slot back. After the provider has\n * accepted, two more things are written, neither able to fail the send:\n * the activity row and the org's cost meter.\n *\n * ## The new-workspace ramp is part of that cap, not a gate beside it\n *\n * A message from a workspace created this morning lands on the sending\n * domain every other tenant's receipts leave on, so the plan's day is held\n * to the share of it the workspace has earned — the same ramp the campaign\n * path is paced by, `readOrgEmailRamp`, taken to the allowance this surface\n * meters instead of the campaign ceiling. It is handed to the reservation\n * rather than checked before it, so the ceiling and the count it is judged\n * against come out of the one transactional read; a ramp consulted\n * separately would be a second ceiling and two reps could pass it at once.\n * A workspace past its first week is not ramped and pays nothing to find\n * that out.\n */\n\n/** How many one-to-one emails one person may send in one minute. */\nexport const CRM_EMAIL_SENDS_PER_MINUTE = 20\nconst CRM_EMAIL_RATE_WINDOW_MS = 60_000\n\n/** What the route says when the plan carries no one-to-one email at all. */\nexport const CRM_EMAIL_NOT_INCLUDED_MESSAGE =\n  'Your plan does not include one-to-one email. Upgrade in Billing to email ' +\n  'people from their records.'\n\n/** What the route says at the daily cap; `included` is the plan's figure. */\nexport function crmEmailCapReachedMessage(included: number): string {\n  return (\n    `Today's one-to-one email limit (${included.toLocaleString('en-US')}) is ` +\n    'reached. It resets at midnight UTC — see Billing for the count.'\n  )\n}\n\n/**\n * What the route says when the NEW-WORKSPACE RAMP is the ceiling that was\n * reached, rather than the plan's own.\n *\n * The campaign path's wording, pointed at this surface: the number, what was\n * spent against it, that nothing was sent or counted, and when it lifts. A\n * workspace told only \"limit reached\" against a figure far below the one its\n * plan page advertises would read it as a billing fault.\n */\nexport function crmEmailRampReachedMessage(\n  ceiling: number,\n  used: number,\n): string {\n  return (\n    `This workspace may send ${ceiling.toLocaleString('en-US')} one-to-one ` +\n    `email${ceiling === 1 ? '' : 's'} a day while it establishes a sending ` +\n    `history, and has sent ${used.toLocaleString('en-US')} today. Nothing ` +\n    'has been sent and nothing has been counted — the allowance grows as ' +\n    \"the workspace sends, and is the plan's in full after its first week. \" +\n    'It resets at midnight UTC.'\n  )\n}\n\n/** What the route says when the ramp's own history could not be read. */\nexport const CRM_EMAIL_RAMP_UNAVAILABLE_MESSAGE =\n  \"This workspace's sending history could not be read just now, so how much \" +\n  'of its first-week email allowance it has earned is not known. Nothing has ' +\n  'been sent and nothing has been counted — try again in a moment.'\n\nexport const CRM_EMAIL_SUPPRESSED_MESSAGE =\n  'This address has bounced or reported a message as spam, so it cannot be ' +\n  'emailed.'\n\nexport const CRM_EMAIL_DECLINED_MESSAGE =\n  'This person asked not to be emailed by this site.'\n\nexport const CRM_EMAIL_RATE_MESSAGE =\n  'You have sent too many emails in the last minute. Wait a moment and try again.'\n\n/** What the org variant says when no site was named and the org has several. */\nexport const CRM_EMAIL_PICK_SITE_MESSAGE =\n  'Pick the site this email leaves from — its sending address is what the ' +\n  'message is sent as.'\n\ntype Refusal = { ok: false; status: number; body: Record<string, unknown> }\n\nconst refuse = (\n  status: number,\n  error: string,\n  extra: Record<string, unknown> = {},\n): Refusal => ({ ok: false, status, body: { error, ...extra } })\n\n/** One typed field, trimmed and bounded. */\nfunction typed(value: unknown, max: number): string {\n  return String(value ?? '')\n    .trim()\n    .slice(0, max)\n}\n\ninterface Sender {\n  ok: true\n  uid: string\n  /** The address replies go to — the token's, never the body's. */\n  email: string\n  /** The name in front of the sending address, when the token carries one. */\n  name: string\n  orgId: string\n  org: Partial<AglynOrgBilling>\n}\n\n/**\n * Who is sending, and whether they may: a verified ID token, then\n * `data.manage` on the site's org through the same three-layer read the\n * create route makes, admitted only for a site the member reaches. Staff\n * pass the permission check as they do on every CRM route, and send as\n * themselves.\n */\nasync function authorizeSender(\n  req: PluginApiRequest,\n  hostId: string,\n): Promise<Sender | Refusal> {\n  const authorization = String(req.headers.authorization ?? '')\n  const idToken = authorization.startsWith('Bearer ')\n    ? authorization.slice('Bearer '.length)\n    : undefined\n  if (!idToken) return refuse(401, 'Unauthenticated')\n  let decoded: { uid: string; email?: string; name?: string; staff?: unknown }\n  try {\n    decoded = await firebaseAdmin.app().auth().verifyIdToken(idToken)\n  } catch (error) {\n    // A refused credential is the caller's 401; a failure to check one is\n    // ours and keeps a 5xx (AGL-2852).\n    if (isRefusedIdToken(error)) return refuse(401, 'Unauthenticated')\n    console.error('[crm] email-send could not verify the sender', error)\n    return refuse(500, 'The sign-in could not be checked. Try again.')\n  }\n  const resolved = await getOrgForHost(hostId).catch(() => null)\n  if (!resolved) return refuse(404, 'Unknown site')\n  const { orgId } = resolved\n  const org = (resolved.org ?? {}) as Partial<AglynOrgBilling>\n  if (decoded.staff !== true) {\n    const membership = await resolveOrgMembership(decoded.uid, orgId).catch(\n      () => null,\n    )\n    const member = (membership?.member ?? null) as Partial<AglynOrgMember> | null\n    const reaches =\n      isOrgWideMember(member) || Boolean(member?.hostAccess?.[hostId])\n    const allowed =\n      member &&\n      reaches &&\n      (await memberHasOrgPermission(orgId, member, 'data.manage'))\n    if (!allowed) {\n      return refuse(\n        403,\n        'Sending email from a record requires the data.manage permission on this site',\n      )\n    }\n  }\n  const email = normalizeContactEmail(decoded.email)\n  if (!email) {\n    // A reply-to is owed and the token is the only place it can honestly\n    // come from; an account with no address cannot be replied to.\n    return refuse(403, 'Your account has no email address to receive replies at.')\n  }\n  return {\n    ok: true,\n    uid: decoded.uid,\n    email,\n    name: typed(decoded.name, 120),\n    orgId,\n    org,\n  }\n}\n\n/**\n * The org variant's sender (AGL-2634): authorized by the org for an\n * org-wide member holding `data.manage`, with the same reply-to rule.\n */\nasync function authorizeOrgSender(\n  req: PluginApiRequest,\n  orgId: string,\n): Promise<Sender | Refusal> {\n  const caller = await authorizeOrgCaller(req, orgId, {\n    needs: 'data.manage',\n    refusal:\n      'Sending email at the organization level requires the data.manage ' +\n      'permission across the whole workspace',\n  })\n  if (caller.ok === false) return refuse(caller.status, caller.error)\n  const email = normalizeContactEmail(caller.email)\n  if (!email) {\n    return refuse(403, 'Your account has no email address to receive replies at.')\n  }\n  return {\n    ok: true,\n    uid: caller.uid,\n    email,\n    name: caller.name,\n    orgId,\n    org: caller.org as Partial<AglynOrgBilling>,\n  }\n}\n\ninterface Recipient {\n  ok: true\n  email: string\n  /** The document the consent basis is read off — the contact, or the lead. */\n  record: Record<string, unknown>\n  /** The contact document, when one was read — where the company link is. */\n  contact: Record<string, unknown> | null\n  link: CrmActivityLink\n  /**\n   * The site the record itself names — a contact's first capturing site, a\n   * deal's own, a lead's — which is the site an org-level send leaves from\n   * when the body named none.\n   */\n  siteHint: string\n  /** The deal document, when one was named — what `{{deal.*}}` reads (AGL-2658). */\n  deal: Record<string, unknown> | null\n  /** The lead document, when the recipient is a lead — what `{{lead.*}}` reads. */\n  lead: Record<string, unknown> | null\n}\n\n/**\n * The person the named record is about, as THIS site may see them.\n *\n * A deal names its contact; a lead carries its own address; a contact is\n * itself. Each is looked up by id and then checked against what the site\n * may read — the Admin SDK evaluates no rules, and a member of site A must\n * not be able to mail site B's contact by guessing an id. The links the\n * activity is filed under are whatever resolved: a deal's email is also the\n * contact's, so it lands on both timelines.\n *\n * At the organization level there is no site to check against and none is\n * checked: the caller was admitted as an org-wide member, who reads every\n * row. A lead still needs its site named — a lead lives under one.\n */\nasync function resolveRecipient(\n  firestore: FirebaseFirestore.Firestore,\n  scope: CrmRouteScope,\n  orgId: string,\n  ids: { contactId: string; leadId: string; dealId: string },\n): Promise<Recipient | Refusal> {\n  const link: CrmActivityLink = {}\n  const { hostId } = scope\n  const scoped = scope.level === 'site'\n  const visible = (tokens: unknown) =>\n    !scoped || visibleToHost(tokens as readonly string[], hostId)\n  let contactId = ids.contactId\n  let siteHint = ''\n  let dealRecord: Record<string, unknown> | null = null\n\n  if (ids.dealId) {\n    const deal = await firestore\n      .collection('orgs')\n      .doc(orgId)\n      .collection(CRM_COLLECTIONS.deals)\n      .doc(ids.dealId)\n      .get()\n    if (!deal.exists || !visible(deal.get('visibleTo'))) {\n      return refuse(404, 'Unknown deal')\n    }\n    link.dealId = deal.id\n    dealRecord = (deal.data() ?? {}) as Record<string, unknown>\n    siteHint = typed(deal.get('hostId'), 128)\n    contactId = contactId || String(deal.get('contactId') ?? '').trim()\n    if (!contactId) {\n      return refuse(400, 'This deal names no contact to email.')\n    }\n  }\n\n  if (contactId) {\n    const contacts = scoped\n      ? await orgDataCollectionForHost(hostId, 'contacts')\n      : firestore.collection('orgs').doc(orgId).collection('contacts')\n    const contact = await contacts.doc(contactId).get()\n    if (!contact.exists || !visible(contact.get('visibleTo'))) {\n      return refuse(404, 'Unknown contact')\n    }\n    const email = normalizeContactEmail(contact.get('email'))\n    if (!email) return refuse(400, 'This contact has no email address.')\n    const record = (contact.data() ?? {}) as Record<string, unknown>\n    link.contactId = contact.id\n    if (ids.leadId) link.leadId = ids.leadId\n    siteHint =\n      siteHint || typed(record['hostId'], 128) || contactCaptureHostIds(record)[0] || ''\n    return { ok: true, email, record, contact: record, link, siteHint, deal: dealRecord, lead: null }\n  }\n\n  if (ids.leadId) {\n    if (!hostId) return refuse(400, 'Name the site the lead lives under.')\n    const lead = await readLeadForHost(hostId, ids.leadId)\n    if (!lead) return refuse(404, 'Unknown lead')\n    const email = normalizeContactEmail(lead.get('email'))\n    if (!email) return refuse(400, 'This lead has no email address.')\n    const record = (lead.data() ?? {}) as Record<string, unknown>\n    link.leadId = lead.id\n    // A converted lead's email belongs on the contact it became as well.\n    const converted = String(lead.get('convertedContactId') ?? '').trim()\n    if (converted) link.contactId = converted\n    return { ok: true, email, record, contact: null, link, siteHint: hostId, deal: null, lead: record }\n  }\n\n  return refuse(400, 'Name a contact, lead or deal to email.')\n}\n\n/**\n * The site an org-level send leaves from (AGL-2634): the body's, else the\n * record's own, else the org's only site — and a refusal the dialog turns\n * into a Site picker when the org has several and none was named.\n */\nasync function resolveSendingSite(\n  firestore: FirebaseFirestore.Firestore,\n  scope: CrmRouteScope,\n  orgId: string,\n  siteHint: string,\n): Promise<{ ok: true; hostId: string } | Refusal> {\n  if (scope.hostId) return { ok: true, hostId: scope.hostId }\n  if (siteHint) return { ok: true, hostId: siteHint }\n  const hosts = await orgHostIds(firestore, orgId)\n  if (hosts.length === 1) return { ok: true, hostId: hosts[0] }\n  return refuse(409, CRM_EMAIL_PICK_SITE_MESSAGE, { reason: 'site' })\n}\n\n/** The HTTP shape of a send the provider did not accept. */\nfunction sendRefusal(result: SendEmailResult): Refusal {\n  const reason = sendFailureReason(result)\n  const detail = String((result as { detail?: unknown }).detail ?? '')\n  if (reason === 'unverified-domain') {\n    return refuse(409, detail || 'This site has no verified sending identity.', {\n      reason: 'sending-identity',\n    })\n  }\n  if (reason === 'suppressed' || reason === 'unengaged') {\n    return refuse(409, CRM_EMAIL_SUPPRESSED_MESSAGE, { reason: 'suppressed' })\n  }\n  if (reason === 'rate-limited') {\n    const retryAtMs = Number((result as { retryAtMs?: unknown }).retryAtMs)\n    return refuse(\n      503,\n      'The mail provider asked us to slow down. Try again in a minute.',\n      {\n        reason: 'provider-rate',\n        retryAfterSeconds: Number.isFinite(retryAtMs)\n          ? Math.max(1, Math.ceil((retryAtMs - Date.now()) / 1000))\n          : 60,\n      },\n    )\n  }\n  if (reason === 'unconfigured') {\n    return refuse(501, 'Email is not configured on this deployment.', {\n      reason: 'unconfigured',\n    })\n  }\n  return refuse(502, 'The email could not be sent.', { reason: 'send-failed' })\n}\n\n/** What the route says when a subject or a message is nothing once its fields are filled. */\nexport const CRM_EMAIL_EMPTY_AFTER_MERGE_MESSAGE =\n  'The subject and the message are empty once their merge fields are filled ' +\n  'in. Check the fields against this record.'\n\n/**\n * What `{{…}}` reads from, for this send (AGL-2658): the documents already\n * in hand — the contact, the deal, the lead — the sender off their token,\n * and the site's name, read only when a field asks for it. The contact's\n * facet is the SENDING site's group's, because a name, a job title and a\n * company are one holder's knowledge of a person.\n */\nasync function mergeContextFor(options: {\n  recipient: Recipient\n  sender: Sender\n  hostId: string\n  groupId: string\n  fields: readonly string[]\n}): Promise<CrmMergeContext> {\n  const { recipient, sender, hostId, groupId, fields } = options\n  const wantsSite = fields.some((field) => field.startsWith('site.'))\n  const host = wantsSite ? await getHostDocAdmin(hostId).catch(() => null) : null\n  return {\n    contact: recipient.contact,\n    contactGroupId: groupId,\n    lead: recipient.lead,\n    deal: recipient.deal,\n    sender: { name: sender.name, email: sender.email },\n    site: { name: typed(host?.['displayName'], 200) },\n  }\n}\n\nfunction answer(res: PluginApiResponse, refusal: Refusal): void {\n  const retry = refusal.body['retryAfterSeconds']\n  if (typeof retry === 'number') res.setHeader('Retry-After', String(retry))\n  res.status(refusal.status).json(refusal.body)\n}\n\nexport const crmEmailSendHandler: PluginApiHandler = async (req, res) => {\n  if (req.method !== 'POST') {\n    res.setHeader('Allow', 'POST')\n    res.status(405).json({ error: 'Method not allowed' })\n    return\n  }\n  const body = (req.body ?? {}) as Record<string, unknown>\n  const routeScope = readCrmRouteScope(body)\n  if (!routeScope) {\n    res.status(400).json({ error: 'Missing hostId' })\n    return\n  }\n  const ids = {\n    contactId: typed(body['contactId'], 128),\n    leadId: typed(body['leadId'], 128),\n    dealId: typed(body['dealId'], 128),\n  }\n  if (!ids.contactId && !ids.leadId && !ids.dealId) {\n    res.status(400).json({ error: 'Name a contact, lead or deal to email.' })\n    return\n  }\n  const draftSubject = typed(body['subject'], CRM_EMAIL_SUBJECT_MAX)\n  if (!draftSubject) {\n    res.status(400).json({ error: 'Enter a subject.' })\n    return\n  }\n  // Paragraphs are what the dialog offers, and a plain-text part is what a\n  // paragraph is; line endings are normalized so the stored body and the\n  // sent body are one string.\n  const draftText = String(body['body'] ?? '')\n    .replace(/\\r\\n?/g, '\\n')\n    .trim()\n    .slice(0, CRM_EMAIL_BODY_MAX)\n  if (!draftText) {\n    res.status(400).json({ error: 'Write the message.' })\n    return\n  }\n\n  try {\n    const sender =\n      routeScope.level === 'org'\n        ? await authorizeOrgSender(req, routeScope.orgId)\n        : await authorizeSender(req, routeScope.hostId)\n    if (sender.ok === false) return answer(res, sender)\n    const { orgId, org } = sender\n    /*\n     * THE PLAN, before the pace and the cap (AGL-2787). One-to-one email is\n     * the suite's; a plan without the suite is refused as such, rather than\n     * reaching the daily cap and being told about a zero it has no way to\n     * raise short of the upgrade this names.\n     */\n    const suite = crmSuiteRefusal(org, 'Emailing one person from their record')\n    if (suite) return answer(res, { ok: false, status: suite.status, body: suite.body })\n\n    /*\n     * THE PER-USER PACE, on its own key. The console dispatcher already\n     * counts this write against the person's general console budget; this\n     * is the narrower bucket the feature owes — twenty a minute is a rep\n     * writing, and past it is a script — keyed by the uid the token proved\n     * so one person cannot spend the bucket of everyone on their address.\n     */\n    const rate = await consumeRateLimit(`crm-email-send:uid:${sender.uid}`, {\n      limit: CRM_EMAIL_SENDS_PER_MINUTE,\n      windowMs: CRM_EMAIL_RATE_WINDOW_MS,\n    })\n    if (!rate.allowed) {\n      return answer(\n        res,\n        refuse(429, CRM_EMAIL_RATE_MESSAGE, {\n          reason: 'rate',\n          retryAfterSeconds: Math.max(\n            1,\n            Math.ceil((rate.resetMs - Date.now()) / 1000),\n          ),\n        }),\n      )\n    }\n\n    const firestore = firebaseAdmin.app().firestore()\n    const recipient = await resolveRecipient(firestore, routeScope, orgId, ids)\n    if (recipient.ok === false) return answer(res, recipient)\n    // The site the message leaves from — the mounted one under a site, and\n    // at the organization level whatever the body, the record or the org\n    // can answer.\n    const site = await resolveSendingSite(firestore, routeScope, orgId, recipient.siteHint)\n    if (site.ok === false) return answer(res, site)\n    const { hostId } = site\n    const group = await consentGroupForSite(hostId, org as Record<string, unknown>)\n    // The company the sending site files this person under, so the email\n    // shows on the company's log as the automation step's rows do.\n    if (recipient.contact) {\n      const facet = readContactFacet(recipient.contact, group.groupId)\n      if (facet.companyId) recipient.link.companyId = facet.companyId\n    }\n\n    /*\n     * MERGE FIELDS (AGL-2658), filled here rather than in the dialog: the\n     * dialog previews with the same resolver, but what leaves and what is\n     * logged is rendered by the route, off the documents it read to find\n     * the recipient, so a preview the rep did not look at cannot differ\n     * from the letter. A subject or a message that is nothing once its\n     * fields are filled is refused before any gate is spent on it.\n     */\n    const fields = crmMergeFieldsIn(`${draftSubject}\\n${draftText}`)\n    const merge = fields.length\n      ? await mergeContextFor({ recipient, sender, hostId, groupId: group.groupId, fields })\n      : null\n    const subject = merge\n      ? renderCrmMergeFields(draftSubject, merge).trim().slice(0, CRM_EMAIL_SUBJECT_MAX)\n      : draftSubject\n    const text = merge\n      ? renderCrmMergeFields(draftText, merge).trim().slice(0, CRM_EMAIL_BODY_MAX)\n      : draftText\n    if (!subject || !text) {\n      return answer(res, refuse(400, CRM_EMAIL_EMPTY_AFTER_MERGE_MESSAGE, { reason: 'merge' }))\n    }\n\n    // The per-record ceiling, before the send: an email that could not be\n    // logged would be a message the timeline never shows, and the timeline\n    // is the reason the send lives on the record.\n    const orgRef = firestore.collection('orgs').doc(orgId)\n    if (!crmActivityLogHasRoom(await countCrmActivitiesForRecord(orgRef, recipient.link))) {\n      return answer(res, refuse(409, CRM_ACTIVITY_LOG_FULL_MESSAGE, { reason: 'ceiling' }))\n    }\n\n    // Both suppression lists, then the person's own refusal — each read\n    // across the sending site's consent group, so leaving one site of a\n    // declared group stops this one writing too.\n    const sendable = await filterSendableForHost(\n      hostId,\n      [recipient.email],\n      undefined,\n      group,\n    )\n    if (!sendable.length) {\n      return answer(res, refuse(409, CRM_EMAIL_SUPPRESSED_MESSAGE, { reason: 'suppressed' }))\n    }\n    if (readMarketingBasis(recipient.record, group).basis === 'declined') {\n      return answer(res, refuse(409, CRM_EMAIL_DECLINED_MESSAGE, { reason: 'declined' }))\n    }\n    // The record's own verdict (AGL-3245): what the lists hold, in the words\n    // the page shows — a bounce, a gateway block, a do-not-contact mark the\n    // suppression lists do not carry.\n    const stateRefusal = emailStateRefusal(readEmailState(recipient.record))\n    if (stateRefusal) {\n      return answer(res, refuse(409, stateRefusal, { reason: 'email-state' }))\n    }\n\n    if (!isEmailConfigured()) {\n      return answer(\n        res,\n        refuse(501, 'Email is not configured on this deployment.', {\n          reason: 'unconfigured',\n        }),\n      )\n    }\n    const identity = await hostSendingIdentity(hostId)\n    if (identity.refusal) {\n      return answer(\n        res,\n        refuse(409, identity.refusal.message, { reason: 'sending-identity' }),\n      )\n    }\n\n    const now = new Date()\n    /*\n     * THE NEW-WORKSPACE RAMP, resolved for the ceiling below.\n     *\n     * A workspace past its first week graduates off the org record alone and\n     * pays no read for this. One that is still on the ramp needs its\n     * delivery history to know which step it has earned, and when that\n     * history is unreadable the step is a floor rather than an answer.\n     *\n     * A floor is enough for a campaign, which defers what it cannot send\n     * today and delivers it tomorrow. It is not enough here: this route\n     * admits or refuses ONE message and has no third answer, so a ramp that\n     * cannot say what a workspace has earned refuses and says so. The\n     * refusal is transient by construction — it lasts as long as the window\n     * read is failing — and it reaches only workspaces inside their first\n     * week, since every other one graduated before the window was consulted.\n     */\n    const { ramp, degraded } = await readOrgEmailRamp({\n      orgId,\n      createdAt: (org as Record<string, unknown>)['createdAt'],\n      now: now.getTime(),\n    })\n    if (degraded) {\n      return answer(\n        res,\n        refuse(503, CRM_EMAIL_RAMP_UNAVAILABLE_MESSAGE, {\n          reason: 'ramp-unavailable',\n        }),\n      )\n    }\n\n    // THE DAILY CAP (AGL-2611), taken as a slot rather than read as a\n    // figure (AGL-2645): the transaction reads today's counter, judges it\n    // with `checkCrmEmailQuota` against the ramp's share of the plan's day\n    // and raises it in one step, so the count the cap enforces is the count\n    // this send was admitted on.\n    const claim = await reserveCrmEmailSend(firestore, orgId, org, now, ramp)\n    if (!claim.ok) {\n      const { quota } = claim\n      // WHICH ceiling was reached, in the org's own terms. The reservation\n      // answers with the number it judged, which is the plan's day unless\n      // the ramp held this workspace below it — and a workspace shown a\n      // figure under the one its plan page advertises is owed the reason.\n      const rampBound =\n        quota.included < resolveOrgEntitlements(org).crmEmailsPerDay\n      return answer(\n        res,\n        refuse(\n          409,\n          quota.included <= 0\n            ? CRM_EMAIL_NOT_INCLUDED_MESSAGE\n            : rampBound\n              ? crmEmailRampReachedMessage(quota.included, quota.used)\n              : crmEmailCapReachedMessage(quota.included),\n          {\n            reason: rampBound ? 'ramp' : 'quota',\n            included: quota.included,\n            used: quota.used,\n            resetsAtMs: quota.resetsAt.getTime(),\n          },\n        ),\n      )\n    }\n\n    // The row's id, minted before the send so the delivery webhook can find\n    // it from the tags alone; written only once the message has left.\n    const activityRef = newCrmActivityRef(firestore, orgId)\n    let result: SendEmailResult\n    try {\n      result = await sendEmail({\n        to: recipient.email,\n        subject,\n        text,\n        sendingIdentity: identity,\n        audience: 'tenant',\n        context: CRM_EMAIL_CONTEXT,\n        replyTo: sender.email,\n        ...(sender.name ? { fromName: sender.name } : {}),\n        tags: crmEmailDeliveryTags({ orgId, hostId, activityId: activityRef.id }),\n      })\n    } catch (error) {\n      // The provider never answered, so no message left: the slot goes\n      // back before the failure is reported.\n      await releaseCrmEmailSend(firestore, claim.reservation)\n      throw error\n    }\n    if (!result.sent) {\n      await releaseCrmEmailSend(firestore, claim.reservation)\n      return answer(res, sendRefusal(result))\n    }\n\n    const sentAtMs = Date.now()\n    let logged = true\n    /*\n     * Who may list the row. Under a site, what a record created there is\n     * stamped with. At the organization level the RECORD's own tokens, so\n     * an email to a person another site captured shows on their timeline\n     * under that site's hub — a row stamped with the sending site alone\n     * would be invisible where the person is read.\n     */\n    const recordTokens = recipient.record['visibleTo']\n    const visibleTo =\n      routeScope.level === 'org' && Array.isArray(recordTokens) && recordTokens.length\n        ? recordTokens.map(String)\n        : crmScopeTokens(org as Record<string, unknown>, group)\n    try {\n      await writeCrmEmailActivity(\n        activityRef,\n        buildCrmEmailActivity({\n          subject,\n          body: text,\n          to: recipient.email,\n          atMs: sentAtMs,\n          byUid: sender.uid,\n          ...(sender.name ? { byName: sender.name } : {}),\n          link: recipient.link,\n          hostId,\n          visibleTo,\n        }),\n      )\n    } catch (error) {\n      // The message has left. A row that could not be written is a gap on\n      // the timeline, not a failed send, and it is said so in the answer.\n      console.error('[crm] email activity write failed', orgId, activityRef.id, error)\n      logged = false\n    }\n    // The cap's count was taken with the reservation; the org's cost meter\n    // for COGS is stamped after delivery, unable to fail the send.\n    await recordEmailSends({\n      scope: { kind: 'org', orgId },\n      count: 1,\n      sendClass: 'transactional',\n      firestore,\n    })\n    // The org-level act, in the org's feed: the site variant's is the\n    // timeline row itself, under the site the record page is on.\n    if (routeScope.level === 'org') {\n      await logOrgActivity(\n        orgId,\n        { uid: sender.uid, email: sender.email },\n        'Sent email',\n        recipient.link.contactId\n          ? { type: 'contact', id: recipient.link.contactId, name: recipient.email }\n          : { type: 'lead', id: 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+{"version":3,"sources":["../../../../../../../libs/plugins/crm/src/lib/server/email-send.ts"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n\nimport {\n  type AglynOrgBilling,\n  type AglynOrgMember,\n  buildCrmEmailActivity,\n  contactCaptureHostIds,\n  CRM_ACTIVITY_LOG_FULL_MESSAGE,\n  CRM_COLLECTIONS,\n  CRM_EMAIL_BODY_MAX,\n  CRM_EMAIL_CONTEXT,\n  CRM_EMAIL_SUBJECT_MAX,\n  type CrmActivityLink,\n  crmActivityLogHasRoom,\n  crmEmailDeliveryTags,\n  emailStateRefusal,\n  type CrmMergeContext,\n  crmMergeFieldsIn,\n  crmScopeTokens,\n  isOrgWideMember,\n  normalizeContactEmail,\n  type PluginApiHandler,\n  type PluginApiRequest,\n  type PluginApiResponse,\n  readContactFacet,\n  readEmailState,\n  readMarketingBasis,\n  renderCrmMergeFields,\n  resolveOrgEntitlements,\n  visibleToHost,\n} from '@aglyn/aglyn/server'\nimport {\n  isEmailConfigured,\n  sendEmail,\n  sendFailureReason,\n  type SendEmailResult,\n} from '@aglyn/shared-util-email'\nimport {\n  consentGroupForSite,\n  consumeRateLimit,\n  countCrmActivitiesForRecord,\n  filterSendableForHost,\n  firebaseAdmin,\n  getHostDocAdmin,\n  getOrgForHost,\n  hostSendingIdentity,\n  logOrgActivity,\n  memberHasOrgPermission,\n  newCrmActivityRef,\n  orgDataCollectionForHost,\n  readLeadForHost,\n  readOrgEmailRamp,\n  recordEmailSends,\n  releaseCrmEmailSend,\n  reserveCrmEmailSend,\n  resolveOrgMembership,\n  writeCrmEmailActivity,\n} from '@aglyn/tenant-data-admin'\nimport { isRefusedIdToken } from '@aglyn/tenant-data-admin/server/id-token-refusal'\nimport {\n  authorizeOrgCaller,\n  type CrmRouteScope,\n  orgHostIds,\n  readCrmRouteScope,\n} from './org-caller'\nimport { crmSuiteRefusal } from './suite-gate'\n\n/**\n * `POST /api/crm/email-send` — one email to one person, from their record\n * (AGL-2615).\n *\n * Body: `{ hostId, contactId? | leadId? | dealId?, subject, body }`. Answers\n * `{ ok: true, activityId, to, from, logged }` once the provider accepted\n * the message, and a refusal with a `reason` the dialog can act on\n * otherwise. The subject and the body may carry merge fields —\n * `{{contact.firstName}}`, `{{deal.amount}}` (AGL-2658) — which this route\n * fills from the record before the send, so the timeline row is the letter\n * as it left; see `crm-email-templates.ts` for the grammar.\n *\n * ## What it is, and what it is not\n *\n * A message a teammate wrote to one person they have a relationship with —\n * a reply to a lead, a follow-up on a deal. It is not marketing: no\n * campaign audience, no unsubscribe pair, no frequency window, no consent\n * split. What it does owe is everything a bounce or a complaint owes the\n * shared sending domain, which is why BOTH suppression lists are consulted\n * and why a person's own stated refusal — a `declined` basis — is a hard\n * stop even though the message is not the kind of mail that basis governs.\n * The recipient asked this site not to write; the kind of writing is not\n * the point.\n *\n * ## Why the recipient is resolved here and not taken from the body\n *\n * The dialog shows the address the record carries, and this route reads it\n * again off the record the caller named, through the same visibility check\n * every other CRM route makes. A `to` in the body would make this a route\n * that sends the site's mail to any address a member types, which is a\n * different product with a different abuse surface.\n *\n * ## The organization variant (AGL-2634)\n *\n * `{ orgId, hostId?, … }` from the org-level hub. The caller is authorized\n * by the org — an org-wide member holding `data.manage` — and the record is\n * read with no site's visibility to check, because an org-wide member reads\n * every row. What the org level cannot do away with is the SITE the message\n * leaves from: the sending identity, the suppression list and the person's\n * stated refusal are each a site's. So the org variant still names one —\n * the record's own capturing site or the site the reader picked, in the\n * body; failing that the record's own site read off the document; failing\n * that the org's only site — and refuses, with a `site` reason, when the\n * org has several and none was named. The row it writes is visible to\n * whoever may see the RECORD, so an email to a person another site\n * captured shows on their timeline under that site's hub; the act is\n * logged in the org's feed.\n *\n * ## The order of the gates\n *\n * Cheap and certain first. A malformed body and a missing token cost\n * nothing; the per-user pace is one counter; the record is one read and\n * decides everything after it; the ceiling one aggregate; the two\n * suppression lists two keyed reads; the sending identity next, because it\n * is the most expensive and the one a workspace fixes once. The daily cap\n * comes LAST and is the one gate that writes before the provider is called\n * (AGL-2645): the send is reserved on today's counter inside a transaction,\n * so two reps at the last slot cannot both pass one reading of it, and a\n * message the provider refuses gives the slot back. After the provider has\n * accepted, two more things are written, neither able to fail the send:\n * the activity row and the org's cost meter.\n *\n * ## The new-workspace ramp is part of that cap, not a gate beside it\n *\n * A message from a workspace created this morning lands on the sending\n * domain every other tenant's receipts leave on, so the plan's day is held\n * to the share of it the workspace has earned — the same ramp the campaign\n * path is paced by, `readOrgEmailRamp`, taken to the allowance this surface\n * meters instead of the campaign ceiling. It is handed to the reservation\n * rather than checked before it, so the ceiling and the count it is judged\n * against come out of the one transactional read; a ramp consulted\n * separately would be a second ceiling and two reps could pass it at once.\n * A workspace past its first week is not ramped and pays nothing to find\n * that out.\n */\n\n/** How many one-to-one emails one person may send in one minute. */\nexport const CRM_EMAIL_SENDS_PER_MINUTE = 20\nconst CRM_EMAIL_RATE_WINDOW_MS = 60_000\n\n/** What the route says when the plan carries no one-to-one email at all. */\nexport const CRM_EMAIL_NOT_INCLUDED_MESSAGE =\n  'Your plan does not include one-to-one email. Upgrade in Billing to email ' +\n  'people from their records.'\n\n/** What the route says at the daily cap; `included` is the plan's figure. */\nexport function crmEmailCapReachedMessage(included: number): string {\n  return (\n    `Today's one-to-one email limit (${included.toLocaleString('en-US')}) is ` +\n    'reached. It resets at midnight UTC — see Billing for the count.'\n  )\n}\n\n/**\n * What the route says when the NEW-WORKSPACE RAMP is the ceiling that was\n * reached, rather than the plan's own.\n *\n * The campaign path's wording, pointed at this surface: the number, what was\n * spent against it, that nothing was sent or counted, and when it lifts. A\n * workspace told only \"limit reached\" against a figure far below the one its\n * plan page advertises would read it as a billing fault.\n */\nexport function crmEmailRampReachedMessage(\n  ceiling: number,\n  used: number,\n): string {\n  return (\n    `This workspace may send ${ceiling.toLocaleString('en-US')} one-to-one ` +\n    `email${ceiling === 1 ? '' : 's'} a day while it establishes a sending ` +\n    `history, and has sent ${used.toLocaleString('en-US')} today. Nothing ` +\n    'has been sent and nothing has been counted — the allowance grows as ' +\n    \"the workspace sends, and is the plan's in full after its first week. \" +\n    'It resets at midnight UTC.'\n  )\n}\n\n/** What the route says when the ramp's own history could not be read. */\nexport const CRM_EMAIL_RAMP_UNAVAILABLE_MESSAGE =\n  \"This workspace's sending history could not be read just now, so how much \" +\n  'of its first-week email allowance it has earned is not known. Nothing has ' +\n  'been sent and nothing has been counted — try again in a moment.'\n\nexport const CRM_EMAIL_SUPPRESSED_MESSAGE =\n  'This address has bounced or reported a message as spam, so it cannot be ' +\n  'emailed.'\n\nexport const CRM_EMAIL_DECLINED_MESSAGE =\n  'This person asked not to be emailed by this site.'\n\nexport const CRM_EMAIL_RATE_MESSAGE =\n  'You have sent too many emails in the last minute. Wait a moment and try again.'\n\n/** What the org variant says when no site was named and the org has several. */\nexport const CRM_EMAIL_PICK_SITE_MESSAGE =\n  'Pick the site this email leaves from — its sending address is what the ' +\n  'message is sent as.'\n\ntype Refusal = { ok: false; status: number; body: Record<string, unknown> }\n\nconst refuse = (\n  status: number,\n  error: string,\n  extra: Record<string, unknown> = {},\n): Refusal => ({ ok: false, status, body: { error, ...extra } })\n\n/** One typed field, trimmed and bounded. */\nfunction typed(value: unknown, max: number): string {\n  return String(value ?? '')\n    .trim()\n    .slice(0, max)\n}\n\ninterface Sender {\n  ok: true\n  uid: string\n  /** The address replies go to — the token's, never the body's. */\n  email: string\n  /** The name in front of the sending address, when the token carries one. */\n  name: string\n  orgId: string\n  org: Partial<AglynOrgBilling>\n}\n\n/**\n * Who is sending, and whether they may: a verified ID token, then\n * `data.manage` on the site's org through the same three-layer read the\n * create route makes, admitted only for a site the member reaches. Staff\n * pass the permission check as they do on every CRM route, and send as\n * themselves.\n */\nasync function authorizeSender(\n  req: PluginApiRequest,\n  hostId: string,\n): Promise<Sender | Refusal> {\n  const authorization = String(req.headers.authorization ?? '')\n  const idToken = authorization.startsWith('Bearer ')\n    ? authorization.slice('Bearer '.length)\n    : undefined\n  if (!idToken) return refuse(401, 'Unauthenticated')\n  let decoded: { uid: string; email?: string; name?: string; staff?: unknown }\n  try {\n    decoded = await firebaseAdmin.app().auth().verifyIdToken(idToken)\n  } catch (error) {\n    // A refused credential is the caller's 401; a failure to check one is\n    // ours and keeps a 5xx (AGL-2852).\n    if (isRefusedIdToken(error)) return refuse(401, 'Unauthenticated')\n    console.error('[crm] email-send could not verify the sender', error)\n    return refuse(500, 'The sign-in could not be checked. Try again.')\n  }\n  const resolved = await getOrgForHost(hostId).catch(() => null)\n  if (!resolved) return refuse(404, 'Unknown site')\n  const { orgId } = resolved\n  const org = (resolved.org ?? {}) as Partial<AglynOrgBilling>\n  if (decoded.staff !== true) {\n    const membership = await resolveOrgMembership(decoded.uid, orgId).catch(\n      () => null,\n    )\n    const member = (membership?.member ?? null) as Partial<AglynOrgMember> | null\n    const reaches =\n      isOrgWideMember(member) || Boolean(member?.hostAccess?.[hostId])\n    const allowed =\n      member &&\n      reaches &&\n      (await memberHasOrgPermission(orgId, member, 'data.manage'))\n    if (!allowed) {\n      return refuse(\n        403,\n        'Sending email from a record requires the data.manage permission on this site',\n      )\n    }\n  }\n  const email = normalizeContactEmail(decoded.email)\n  if (!email) {\n    // A reply-to is owed and the token is the only place it can honestly\n    // come from; an account with no address cannot be replied to.\n    return refuse(403, 'Your account has no email address to receive replies at.')\n  }\n  return {\n    ok: true,\n    uid: decoded.uid,\n    email,\n    name: typed(decoded.name, 120),\n    orgId,\n    org,\n  }\n}\n\n/**\n * The org variant's sender (AGL-2634): authorized by the org for an\n * org-wide member holding `data.manage`, with the same reply-to rule.\n */\nasync function authorizeOrgSender(\n  req: PluginApiRequest,\n  orgId: string,\n): Promise<Sender | Refusal> {\n  const caller = await authorizeOrgCaller(req, orgId, {\n    needs: 'data.manage',\n    refusal:\n      'Sending email at the organization level requires the data.manage ' +\n      'permission across the whole workspace',\n  })\n  if (caller.ok === false) return refuse(caller.status, caller.error)\n  const email = normalizeContactEmail(caller.email)\n  if (!email) {\n    return refuse(403, 'Your account has no email address to receive replies at.')\n  }\n  return {\n    ok: true,\n    uid: caller.uid,\n    email,\n    name: caller.name,\n    orgId,\n    org: caller.org as Partial<AglynOrgBilling>,\n  }\n}\n\ninterface Recipient {\n  ok: true\n  email: string\n  /** The document the consent basis is read off — the contact, or the lead. */\n  record: Record<string, unknown>\n  /** The contact document, when one was read — where the company link is. */\n  contact: Record<string, unknown> | null\n  link: CrmActivityLink\n  /**\n   * The site the record itself names — a contact's first capturing site, a\n   * deal's own, a lead's — which is the site an org-level send leaves from\n   * when the body named none.\n   */\n  siteHint: string\n  /** The deal document, when one was named — what `{{deal.*}}` reads (AGL-2658). */\n  deal: Record<string, unknown> | null\n  /** The lead document, when the recipient is a lead — what `{{lead.*}}` reads. */\n  lead: Record<string, unknown> | null\n}\n\n/**\n * The person the named record is about, as THIS site may see them.\n *\n * A deal names its contact; a lead carries its own address; a contact is\n * itself. Each is looked up by id and then checked against what the site\n * may read — the Admin SDK evaluates no rules, and a member of site A must\n * not be able to mail site B's contact by guessing an id. The links the\n * activity is filed under are whatever resolved: a deal's email is also the\n * contact's, so it lands on both timelines.\n *\n * At the organization level there is no site to check against and none is\n * checked: the caller was admitted as an org-wide member, who reads every\n * row. A lead still needs its site named — a lead lives under one.\n */\nasync function resolveRecipient(\n  firestore: FirebaseFirestore.Firestore,\n  scope: CrmRouteScope,\n  orgId: string,\n  ids: { contactId: string; leadId: string; dealId: string },\n): Promise<Recipient | Refusal> {\n  const link: CrmActivityLink = {}\n  const { hostId } = scope\n  const scoped = scope.level === 'site'\n  const visible = (tokens: unknown) =>\n    !scoped || visibleToHost(tokens as readonly string[], hostId)\n  let contactId = ids.contactId\n  let siteHint = ''\n  let dealRecord: Record<string, unknown> | null = null\n\n  if (ids.dealId) {\n    const deal = await firestore\n      .collection('orgs')\n      .doc(orgId)\n      .collection(CRM_COLLECTIONS.deals)\n      .doc(ids.dealId)\n      .get()\n    if (!deal.exists || !visible(deal.get('visibleTo'))) {\n      return refuse(404, 'Unknown deal')\n    }\n    link.dealId = deal.id\n    dealRecord = (deal.data() ?? {}) as Record<string, unknown>\n    siteHint = typed(deal.get('hostId'), 128)\n    contactId = contactId || String(deal.get('contactId') ?? '').trim()\n    if (!contactId) {\n      return refuse(400, 'This deal names no contact to email.')\n    }\n  }\n\n  if (contactId) {\n    const contacts = scoped\n      ? await orgDataCollectionForHost(hostId, 'contacts')\n      : firestore.collection('orgs').doc(orgId).collection('contacts')\n    const contact = await contacts.doc(contactId).get()\n    if (!contact.exists || !visible(contact.get('visibleTo'))) {\n      return refuse(404, 'Unknown contact')\n    }\n    const email = normalizeContactEmail(contact.get('email'))\n    if (!email) return refuse(400, 'This contact has no email address.')\n    const record = (contact.data() ?? {}) as Record<string, unknown>\n    link.contactId = contact.id\n    if (ids.leadId) link.leadId = ids.leadId\n    siteHint =\n      siteHint || typed(record['hostId'], 128) || contactCaptureHostIds(record)[0] || ''\n    return { ok: true, email, record, contact: record, link, siteHint, deal: dealRecord, lead: null }\n  }\n\n  if (ids.leadId) {\n    if (!hostId) return refuse(400, 'Name the site the lead lives under.')\n    const lead = await readLeadForHost(hostId, ids.leadId)\n    if (!lead) return refuse(404, 'Unknown lead')\n    const email = normalizeContactEmail(lead.get('email'))\n    if (!email) return refuse(400, 'This lead has no email address.')\n    const record = (lead.data() ?? {}) as Record<string, unknown>\n    link.leadId = lead.id\n    // A converted lead's email belongs on the contact it became as well.\n    const converted = String(lead.get('convertedContactId') ?? '').trim()\n    if (converted) link.contactId = converted\n    return { ok: true, email, record, contact: null, link, siteHint: hostId, deal: null, lead: record }\n  }\n\n  return refuse(400, 'Name a contact, lead or deal to email.')\n}\n\n/**\n * The site an org-level send leaves from (AGL-2634): the body's, else the\n * record's own, else the org's only site — and a refusal the dialog turns\n * into a Site picker when the org has several and none was named.\n */\nasync function resolveSendingSite(\n  firestore: FirebaseFirestore.Firestore,\n  scope: CrmRouteScope,\n  orgId: string,\n  siteHint: string,\n): Promise<{ ok: true; hostId: string } | Refusal> {\n  if (scope.hostId) return { ok: true, hostId: scope.hostId }\n  if (siteHint) return { ok: true, hostId: siteHint }\n  const hosts = await orgHostIds(firestore, orgId)\n  if (hosts.length === 1) return { ok: true, hostId: hosts[0] }\n  return refuse(409, CRM_EMAIL_PICK_SITE_MESSAGE, { reason: 'site' })\n}\n\n/** The HTTP shape of a send the provider did not accept. */\nfunction sendRefusal(result: SendEmailResult): Refusal {\n  const reason = sendFailureReason(result)\n  const detail = String((result as { detail?: unknown }).detail ?? '')\n  if (reason === 'unverified-domain') {\n    return refuse(409, detail || 'This site has no verified sending identity.', {\n      reason: 'sending-identity',\n    })\n  }\n  if (reason === 'suppressed' || reason === 'unengaged') {\n    return refuse(409, CRM_EMAIL_SUPPRESSED_MESSAGE, { reason: 'suppressed' })\n  }\n  // The deliverability preflight (AGL-3328): the recipient's domain takes\n  // no mail. A standing fact about the address, said in the engine's words\n  // — not a provider fault the rep should retry.\n  if (reason === 'undeliverable' || reason === 'gateway-held') {\n    return refuse(409, detail || 'This address cannot receive email.', { reason: 'undeliverable' })\n  }\n  if (reason === 'rate-limited') {\n    const retryAtMs = Number((result as { retryAtMs?: unknown }).retryAtMs)\n    return refuse(\n      503,\n      'The mail provider asked us to slow down. Try again in a minute.',\n      {\n        reason: 'provider-rate',\n        retryAfterSeconds: Number.isFinite(retryAtMs)\n          ? Math.max(1, Math.ceil((retryAtMs - Date.now()) / 1000))\n          : 60,\n      },\n    )\n  }\n  if (reason === 'unconfigured') {\n    return refuse(501, 'Email is not configured on this deployment.', {\n      reason: 'unconfigured',\n    })\n  }\n  return refuse(502, 'The email could not be sent.', { reason: 'send-failed' })\n}\n\n/** What the route says when a subject or a message is nothing once its fields are filled. */\nexport const CRM_EMAIL_EMPTY_AFTER_MERGE_MESSAGE =\n  'The subject and the message are empty once their merge fields are filled ' +\n  'in. Check the fields against this record.'\n\n/**\n * What `{{…}}` reads from, for this send (AGL-2658): the documents already\n * in hand — the contact, the deal, the lead — the sender off their token,\n * and the site's name, read only when a field asks for it. The contact's\n * facet is the SENDING site's group's, because a name, a job title and a\n * company are one holder's knowledge of a person.\n */\nasync function mergeContextFor(options: {\n  recipient: Recipient\n  sender: Sender\n  hostId: string\n  groupId: string\n  fields: readonly string[]\n}): Promise<CrmMergeContext> {\n  const { recipient, sender, hostId, groupId, fields } = options\n  const wantsSite = fields.some((field) => field.startsWith('site.'))\n  const host = wantsSite ? await getHostDocAdmin(hostId).catch(() => null) : null\n  return {\n    contact: recipient.contact,\n    contactGroupId: groupId,\n    lead: recipient.lead,\n    deal: recipient.deal,\n    sender: { name: sender.name, email: sender.email },\n    site: { name: typed(host?.['displayName'], 200) },\n  }\n}\n\nfunction answer(res: PluginApiResponse, refusal: Refusal): void {\n  const retry = refusal.body['retryAfterSeconds']\n  if (typeof retry === 'number') res.setHeader('Retry-After', String(retry))\n  res.status(refusal.status).json(refusal.body)\n}\n\nexport const crmEmailSendHandler: PluginApiHandler = async (req, res) => {\n  if (req.method !== 'POST') {\n    res.setHeader('Allow', 'POST')\n    res.status(405).json({ error: 'Method not allowed' })\n    return\n  }\n  const body = (req.body ?? {}) as Record<string, unknown>\n  const routeScope = readCrmRouteScope(body)\n  if (!routeScope) {\n    res.status(400).json({ error: 'Missing hostId' })\n    return\n  }\n  const ids = {\n    contactId: typed(body['contactId'], 128),\n    leadId: typed(body['leadId'], 128),\n    dealId: typed(body['dealId'], 128),\n  }\n  if (!ids.contactId && !ids.leadId && !ids.dealId) {\n    res.status(400).json({ error: 'Name a contact, lead or deal to email.' })\n    return\n  }\n  const draftSubject = typed(body['subject'], CRM_EMAIL_SUBJECT_MAX)\n  if (!draftSubject) {\n    res.status(400).json({ error: 'Enter a subject.' })\n    return\n  }\n  // Paragraphs are what the dialog offers, and a plain-text part is what a\n  // paragraph is; line endings are normalized so the stored body and the\n  // sent body are one string.\n  const draftText = String(body['body'] ?? '')\n    .replace(/\\r\\n?/g, '\\n')\n    .trim()\n    .slice(0, CRM_EMAIL_BODY_MAX)\n  if (!draftText) {\n    res.status(400).json({ error: 'Write the message.' })\n    return\n  }\n\n  try {\n    const sender =\n      routeScope.level === 'org'\n        ? await authorizeOrgSender(req, routeScope.orgId)\n        : await authorizeSender(req, routeScope.hostId)\n    if (sender.ok === false) return answer(res, sender)\n    const { orgId, org } = sender\n    /*\n     * THE PLAN, before the pace and the cap (AGL-2787). One-to-one email is\n     * the suite's; a plan without the suite is refused as such, rather than\n     * reaching the daily cap and being told about a zero it has no way to\n     * raise short of the upgrade this names.\n     */\n    const suite = crmSuiteRefusal(org, 'Emailing one person from their record')\n    if (suite) return answer(res, { ok: false, status: suite.status, body: suite.body })\n\n    /*\n     * THE PER-USER PACE, on its own key. The console dispatcher already\n     * counts this write against the person's general console budget; this\n     * is the narrower bucket the feature owes — twenty a minute is a rep\n     * writing, and past it is a script — keyed by the uid the token proved\n     * so one person cannot spend the bucket of everyone on their address.\n     */\n    const rate = await consumeRateLimit(`crm-email-send:uid:${sender.uid}`, {\n      limit: CRM_EMAIL_SENDS_PER_MINUTE,\n      windowMs: CRM_EMAIL_RATE_WINDOW_MS,\n    })\n    if (!rate.allowed) {\n      return answer(\n        res,\n        refuse(429, CRM_EMAIL_RATE_MESSAGE, {\n          reason: 'rate',\n          retryAfterSeconds: Math.max(\n            1,\n            Math.ceil((rate.resetMs - Date.now()) / 1000),\n          ),\n        }),\n      )\n    }\n\n    const firestore = firebaseAdmin.app().firestore()\n    const recipient = await resolveRecipient(firestore, routeScope, orgId, ids)\n    if (recipient.ok === false) return answer(res, recipient)\n    // The site the message leaves from — the mounted one under a site, and\n    // at the organization level whatever the body, the record or the org\n    // can answer.\n    const site = await resolveSendingSite(firestore, routeScope, orgId, recipient.siteHint)\n    if (site.ok === false) return answer(res, site)\n    const { hostId } = site\n    const group = await consentGroupForSite(hostId, org as Record<string, unknown>)\n    // The company the sending site files this person under, so the email\n    // shows on the company's log as the automation step's rows do.\n    if (recipient.contact) {\n      const facet = readContactFacet(recipient.contact, group.groupId)\n      if (facet.companyId) recipient.link.companyId = facet.companyId\n    }\n\n    /*\n     * MERGE FIELDS (AGL-2658), filled here rather than in the dialog: the\n     * dialog previews with the same resolver, but what leaves and what is\n     * logged is rendered by the route, off the documents it read to find\n     * the recipient, so a preview the rep did not look at cannot differ\n     * from the letter. A subject or a message that is nothing once its\n     * fields are filled is refused before any gate is spent on it.\n     */\n    const fields = crmMergeFieldsIn(`${draftSubject}\\n${draftText}`)\n    const merge = fields.length\n      ? await mergeContextFor({ recipient, sender, hostId, groupId: group.groupId, fields })\n      : null\n    const subject = merge\n      ? renderCrmMergeFields(draftSubject, merge).trim().slice(0, CRM_EMAIL_SUBJECT_MAX)\n      : draftSubject\n    const text = merge\n      ? renderCrmMergeFields(draftText, merge).trim().slice(0, CRM_EMAIL_BODY_MAX)\n      : draftText\n    if (!subject || !text) {\n      return answer(res, refuse(400, CRM_EMAIL_EMPTY_AFTER_MERGE_MESSAGE, { reason: 'merge' }))\n    }\n\n    // The per-record ceiling, before the send: an email that could not be\n    // logged would be a message the timeline never shows, and the timeline\n    // is the reason the send lives on the record.\n    const orgRef = firestore.collection('orgs').doc(orgId)\n    if (!crmActivityLogHasRoom(await countCrmActivitiesForRecord(orgRef, recipient.link))) {\n      return answer(res, refuse(409, CRM_ACTIVITY_LOG_FULL_MESSAGE, { reason: 'ceiling' }))\n    }\n\n    // Both suppression lists, then the person's own refusal — each read\n    // across the sending site's consent group, so leaving one site of a\n    // declared group stops this one writing too.\n    const sendable = await filterSendableForHost(\n      hostId,\n      [recipient.email],\n      undefined,\n      group,\n    )\n    if (!sendable.length) {\n      return answer(res, refuse(409, CRM_EMAIL_SUPPRESSED_MESSAGE, { reason: 'suppressed' }))\n    }\n    if (readMarketingBasis(recipient.record, group).basis === 'declined') {\n      return answer(res, refuse(409, CRM_EMAIL_DECLINED_MESSAGE, { reason: 'declined' }))\n    }\n    // The record's own verdict (AGL-3245): what the lists hold, in the words\n    // the page shows — a bounce, a gateway block, a do-not-contact mark the\n    // suppression lists do not carry.\n    const stateRefusal = emailStateRefusal(readEmailState(recipient.record))\n    if (stateRefusal) {\n      return answer(res, refuse(409, stateRefusal, { reason: 'email-state' }))\n    }\n\n    if (!isEmailConfigured()) {\n      return answer(\n        res,\n        refuse(501, 'Email is not configured on this deployment.', {\n          reason: 'unconfigured',\n        }),\n      )\n    }\n    const identity = await hostSendingIdentity(hostId)\n    if (identity.refusal) {\n      return answer(\n        res,\n        refuse(409, identity.refusal.message, { reason: 'sending-identity' }),\n      )\n    }\n\n    const now = new Date()\n    /*\n     * THE NEW-WORKSPACE RAMP, resolved for the ceiling below.\n     *\n     * A workspace past its first week graduates off the org record alone and\n     * pays no read for this. One that is still on the ramp needs its\n     * delivery history to know which step it has earned, and when that\n     * history is unreadable the step is a floor rather than an answer.\n     *\n     * A floor is enough for a campaign, which defers what it cannot send\n     * today and delivers it tomorrow. It is not enough here: this route\n     * admits or refuses ONE message and has no third answer, so a ramp that\n     * cannot say what a workspace has earned refuses and says so. The\n     * refusal is transient by construction — it lasts as long as the window\n     * read is failing — and it reaches only workspaces inside their first\n     * week, since every other one graduated before the window was consulted.\n     */\n    const { ramp, degraded } = await readOrgEmailRamp({\n      orgId,\n      createdAt: (org as Record<string, unknown>)['createdAt'],\n      now: now.getTime(),\n    })\n    if (degraded) {\n      return answer(\n        res,\n        refuse(503, CRM_EMAIL_RAMP_UNAVAILABLE_MESSAGE, {\n          reason: 'ramp-unavailable',\n        }),\n      )\n    }\n\n    // THE DAILY CAP (AGL-2611), taken as a slot rather than read as a\n    // figure (AGL-2645): the transaction reads today's counter, judges it\n    // with `checkCrmEmailQuota` against the ramp's share of the plan's day\n    // and raises it in one step, so the count the cap enforces is the count\n    // this send was admitted on.\n    const claim = await reserveCrmEmailSend(firestore, orgId, org, now, ramp)\n    if (!claim.ok) {\n      const { quota } = claim\n      // WHICH ceiling was reached, in the org's own terms. The reservation\n      // answers with the number it judged, which is the plan's day unless\n      // the ramp held this workspace below it — and a workspace shown a\n      // figure under the one its plan page advertises is owed the reason.\n      const rampBound =\n        quota.included < resolveOrgEntitlements(org).crmEmailsPerDay\n      return answer(\n        res,\n        refuse(\n          409,\n          quota.included <= 0\n            ? CRM_EMAIL_NOT_INCLUDED_MESSAGE\n            : rampBound\n              ? crmEmailRampReachedMessage(quota.included, quota.used)\n              : crmEmailCapReachedMessage(quota.included),\n          {\n            reason: rampBound ? 'ramp' : 'quota',\n            included: quota.included,\n            used: quota.used,\n            resetsAtMs: quota.resetsAt.getTime(),\n          },\n        ),\n      )\n    }\n\n    // The row's id, minted before the send so the delivery webhook can find\n    // it from the tags alone; written only once the message has left.\n    const activityRef = newCrmActivityRef(firestore, orgId)\n    let result: SendEmailResult\n    try {\n      result = await sendEmail({\n        to: recipient.email,\n        subject,\n        text,\n        sendingIdentity: identity,\n        audience: 'tenant',\n        context: CRM_EMAIL_CONTEXT,\n        replyTo: sender.email,\n        ...(sender.name ? { fromName: sender.name } : {}),\n        tags: crmEmailDeliveryTags({ orgId, hostId, activityId: activityRef.id }),\n      })\n    } catch (error) {\n      // The provider never answered, so no message left: the slot goes\n      // back before the failure is reported.\n      await releaseCrmEmailSend(firestore, claim.reservation)\n      throw error\n    }\n    if (!result.sent) {\n      await releaseCrmEmailSend(firestore, claim.reservation)\n      return answer(res, sendRefusal(result))\n    }\n\n    const sentAtMs = Date.now()\n    let logged = true\n    /*\n     * Who may list the row. Under a site, what a record created there is\n     * stamped with. At the organization level the RECORD's own tokens, so\n     * an email to a person another site captured shows on their timeline\n     * under that site's hub — a row stamped with the sending site alone\n     * would be invisible where the person is read.\n     */\n    const recordTokens = recipient.record['visibleTo']\n    const visibleTo =\n      routeScope.level === 'org' && Array.isArray(recordTokens) && recordTokens.length\n        ? recordTokens.map(String)\n        : crmScopeTokens(org as Record<string, unknown>, group)\n    try {\n      await writeCrmEmailActivity(\n        activityRef,\n        buildCrmEmailActivity({\n          subject,\n          body: text,\n          to: recipient.email,\n          atMs: sentAtMs,\n          byUid: sender.uid,\n          ...(sender.name ? { byName: sender.name } : {}),\n          link: recipient.link,\n          hostId,\n          visibleTo,\n        }),\n      )\n    } catch (error) {\n      // The message has left. A row that could not be written is a gap on\n      // the timeline, not a failed send, and it is said so in the answer.\n      console.error('[crm] email activity write failed', orgId, activityRef.id, error)\n      logged = false\n    }\n    // The cap's count was taken with the reservation; the org's cost meter\n    // for COGS is stamped after delivery, unable to fail the send.\n    await recordEmailSends({\n      scope: { kind: 'org', orgId },\n      count: 1,\n      sendClass: 'transactional',\n      firestore,\n    })\n    // The org-level act, in the org's feed: the site variant's is the\n    // timeline row itself, under the site the record page is on.\n    if (routeScope.level === 'org') {\n      await logOrgActivity(\n        orgId,\n        { uid: sender.uid, email: sender.email },\n        'Sent email',\n        recipient.link.contactId\n          ? { type: 'contact', id: recipient.link.contactId, name: recipient.email }\n          : { type: 'lead', id: recipient.link.leadId, name: recipient.email },\n      )\n    }\n    res.status(200).json({\n      ok: true,\n      activityId: activityRef.id,\n      to: recipient.email,\n      from: identity.from,\n      logged,\n    })\n  } catch (error) {\n    console.error('[crm] email-send failed', routeScope, error)\n    res.status(500).json({ error: 'The email could not be sent.' })\n  }\n}\n\nexport default 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package/src/lib/server/leads-import.js

@@ -77,6 +77,9 @@ import { _ as _extends } from "@swc/helpers/_/_extends";
 import { LEAD_IMPORT_CHUNK_SIZE, LEAD_IMPORT_MAX_BODY_BYTES, normalizeLeadImportRow } from "../model/crm-lead-import.js";
 import { addHostLead, firebaseAdmin, orgLeadsForHost, restampCrmListFieldsAt } from "@aglyn/tenant-data-admin";
 import { visibleToHost } from "@aglyn/aglyn/app-utils/scope-tokens";
+// The leaf, for the reason the webhook imports the delivery log from its
+// leaf: a spec that stands a partial barrel in must still reach it.
+import { countUndeliverableEmails, findUndeliverableEmails, IMPORT_MAIL_CHECK_GRACE_MS, settleWithin } from "@aglyn/tenant-data-admin/server/capture-email-check";
 import { FieldValue } from "firebase-admin/firestore";
 import { ownerDirectory, readImportRows, resolveImportContext } from "./import-context.js";
 import { readLeadSourcePicklist, resolveLeadSourceWrite } from "./lead-source-picklist.js";
@@ -203,6 +206,13 @@ import { readLeadSourcePicklist, resolveLeadSourceWrite } from "./lead-source-pi
                 key
             });
         });
+        /*
+     * THE ADDRESSES' MAIL SERVERS (AGL-3328), asked now so the answers
+     * arrive while the rows are written, and read after the last one for
+     * the result's "N addresses have no mail server". The records
+     * themselves are stamped by the check `addHostLead` queues.
+     */ const mailServers = findUndeliverableEmails(normalized.map((entry)=>entry.row.email));
+        const imported = [];
         const firestore = firebaseAdmin.app().firestore();
         const hostRef = firestore.collection('hosts').doc(context.hostId);
         const leadsRef = await orgLeadsForHost(context.hostId);
@@ -324,6 +334,7 @@ import { readLeadSourcePicklist, resolveLeadSourceWrite } from "./lead-source-pi
                 // Leads list searches and filters by (AGL-3321).
                 await restampCrmListFieldsAt(leadsRef.doc(key), 'leads');
             }
+            imported.push(row.email);
             if (isNew) {
                 created += 1;
                 createdHere += 1;
@@ -331,7 +342,8 @@ import { readLeadSourcePicklist, resolveLeadSourceWrite } from "./lead-source-pi
                 merged += 1;
             }
         }
-        const result = {
+        const noMailServer = countUndeliverableEmails(imported, await settleWithin(mailServers, IMPORT_MAIL_CHECK_GRACE_MS));
+        const result = _extends({
             received: read.rows.length,
             created,
             merged,
@@ -340,7 +352,9 @@ import { readLeadSourcePicklist, resolveLeadSourceWrite } from "./lead-source-pi
             ownersUnresolved: [
                 ...ownersUnresolved
             ]
-        };
+        }, noMailServer !== undefined ? {
+            noMailServer
+        } : {});
         return res.status(200).json(result);
     } catch (error) {
         console.error('crm/leads-import failed', error);