@aglyn/plugins-bookings 1.0.0-beta.199 → 1.0.0-beta.201

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@aglyn/plugins-bookings",
-  "version": "1.0.0-beta.199",
+  "version": "1.0.0-beta.201",
   "license": "Apache-2.0",
   "homepage": "https://aglyn.com",
   "repository": {
@@ -25,16 +25,16 @@
     "./package.json": "./package.json"
   },
   "dependencies": {
-    "@aglyn/aglyn": "1.0.0-beta.199",
-    "@aglyn/shared-data-mdi": "1.0.0-beta.199",
-    "@aglyn/shared-ui-jsx": "1.0.0-beta.199",
-    "@aglyn/shared-ui-snackstack": "1.0.0-beta.199",
-    "@aglyn/shared-util-email": "1.0.0-beta.199",
-    "@aglyn/shared-util-http": "1.0.0-beta.199",
-    "@aglyn/shared-util-timestamp": "1.0.0-beta.199",
-    "@aglyn/tenant-data-admin": "1.0.0-beta.199",
-    "@aglyn/tenant-feature-instance": "1.0.0-beta.199",
-    "@aglyn/tenant-runtime": "1.0.0-beta.199",
+    "@aglyn/aglyn": "1.0.0-beta.201",
+    "@aglyn/shared-data-mdi": "1.0.0-beta.201",
+    "@aglyn/shared-ui-jsx": "1.0.0-beta.201",
+    "@aglyn/shared-ui-snackstack": "1.0.0-beta.201",
+    "@aglyn/shared-util-email": "1.0.0-beta.201",
+    "@aglyn/shared-util-http": "1.0.0-beta.201",
+    "@aglyn/shared-util-timestamp": "1.0.0-beta.201",
+    "@aglyn/tenant-data-admin": "1.0.0-beta.201",
+    "@aglyn/tenant-feature-instance": "1.0.0-beta.201",
+    "@aglyn/tenant-runtime": "1.0.0-beta.201",
     "@swc/helpers": "0.5.23"
   },
   "peerDependencies": {

package/src/lib/components/bookings-console-page.js

@@ -19,12 +19,13 @@ import { jsx as _jsx, jsxs as _jsxs } from "react/jsx-runtime";
 import { checkQuota, crmContactByEmailHref, pluginDocsHelp } from "@aglyn/aglyn";
 import { BOOKINGS_BOOKER_PARAM, normalizeContactEmail } from "@aglyn/aglyn";
 import { PLATFORM_BRAND_NAME } from "@aglyn/aglyn/app-utils/platform-brand";
+import { describePaymentRisk } from "@aglyn/aglyn/app-utils/payment-risk";
 import { isBookingReminderDue } from "../model/index.js";
 import { AppLink, CardDisplay, HelpTip, useConfirmationContext } from "@aglyn/shared-ui-jsx";
 import QuotaReadoutComponent from "@aglyn/shared-ui-jsx/components/quota-readout.component";
 import { useSnackbar } from "@aglyn/shared-ui-snackstack";
 import { Timestamp } from "@aglyn/shared-util-timestamp";
-import { Button, Dialog, DialogActions, DialogContent, DialogTitle, FormControlLabel, Stack, Switch, TextField, Typography } from "@mui/material";
+import { Button, Chip, Dialog, DialogActions, DialogContent, DialogTitle, FormControlLabel, Stack, Switch, TextField, Tooltip, Typography } from "@mui/material";
 import { collection, doc, limit, orderBy, query, setDoc, updateDoc } from "firebase/firestore";
 import { useParams, useSearchParams } from "next/navigation";
 import { useCallback, useState } from "react";
@@ -57,6 +58,18 @@ function formatWindows(windows) {
     const pad = (minutes)=>`${String(Math.floor(minutes / 60)).padStart(2, '0')}:${String(minutes % 60).padStart(2, '0')}`;
     return (windows != null ? windows : []).map((window)=>`${pad(window.start)}-${pad(window.end)}`).join(', ');
 }
+/** A fraud warning, review or chargeback on the booking's payment (AGL-3360). */ function PaymentRiskChip({ risk }) {
+    const described = describePaymentRisk(risk);
+    if (!described) return null;
+    return /*#__PURE__*/ _jsx(Tooltip, {
+        title: described.detail,
+        children: /*#__PURE__*/ _jsx(Chip, {
+            label: described.label,
+            size: "small",
+            color: "warning"
+        })
+    });
+}
 /**
  * Bookings manager (AGL-159): bookable services with weekly availability
  * windows, and the upcoming-bookings list with cancel. Visitors book via
@@ -553,6 +566,9 @@ function formatWindows(windows) {
                                             })
                                         ]
                                     }),
+                                    /*#__PURE__*/ _jsx(PaymentRiskChip, {
+                                        risk: booking.paymentRisk
+                                    }),
                                     siteContext && booking.email ? /*#__PURE__*/ _jsx(Button, _extends({
                                         component: AppLink
                                     }, {

package/src/lib/components/bookings-console-page.js.map

@@ -1 +1 @@
-{"version":3,"sources":["../../../../../../../libs/plugins/bookings/src/lib/components/bookings-console-page.tsx"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n'use client'\n\nimport { checkQuota, crmContactByEmailHref, pluginDocsHelp } from '@aglyn/aglyn'\nimport { BOOKINGS_BOOKER_PARAM, normalizeContactEmail } from '@aglyn/aglyn'\nimport { PLATFORM_BRAND_NAME } from '@aglyn/aglyn/app-utils/platform-brand'\nimport { type ConsolePluginPageProps } from '@aglyn/aglyn'\nimport { type HostBookingService, isBookingReminderDue } from '../model'\nimport { AppLink, CardDisplay, HelpTip, useConfirmationContext } from '@aglyn/shared-ui-jsx'\nimport QuotaReadoutComponent from '@aglyn/shared-ui-jsx/components/quota-readout.component'\nimport { useSnackbar } from '@aglyn/shared-ui-snackstack'\nimport { Timestamp } from '@aglyn/shared-util-timestamp'\nimport {\n  Button,\n  Dialog,\n  DialogActions,\n  DialogContent,\n  DialogTitle,\n  FormControlLabel,\n  Stack,\n  Switch,\n  TextField,\n  Typography,\n} from '@mui/material'\nimport {\n  collection,\n  doc,\n  limit,\n  orderBy,\n  query,\n  setDoc,\n  updateDoc,\n} from 'firebase/firestore'\nimport { useParams, useSearchParams } from 'next/navigation'\nimport { useCallback, useState } from 'react'\nimport {\n  useFirestore,\n  useFirestoreCollection,\n  useHostResourceApi,\n  useUser,\n  writeGuardedBySeed,\n} from '@aglyn/tenant-feature-instance'\nimport { authorizedFetch } from '@aglyn/shared-util-http/authorized-token'\n\nconst WEEKDAYS = ['Sun', 'Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat']\n\n/** \"09:00-12:00, 13:00-17:00\" → open intervals in minutes. */\nfunction parseWindows(input: string): Array<{ start: number; end: number }> {\n  const windows: Array<{ start: number; end: number }> = []\n  for (const chunk of input.split(',')) {\n    const match = chunk.trim().match(/^(\\d{1,2}):(\\d{2})\\s*-\\s*(\\d{1,2}):(\\d{2})$/)\n    if (!match) continue\n    const start = Number(match[1]) * 60 + Number(match[2])\n    const end = Number(match[3]) * 60 + Number(match[4])\n    if (end > start && end <= 24 * 60) windows.push({ start, end })\n  }\n  return windows\n}\n\nfunction formatWindows(\n  windows: Array<{ start: number; end: number }> | undefined,\n): string {\n  const pad = (minutes: number) =>\n    `${String(Math.floor(minutes / 60)).padStart(2, '0')}:${String(\n      minutes % 60,\n    ).padStart(2, '0')}`\n  return (windows ?? [])\n    .map((window) => `${pad(window.start)}-${pad(window.end)}`)\n    .join(', ')\n}\n\ninterface ServiceDraft {\n  id: string | null\n  name: string\n  durationMinutes: string\n  priceUsd: string\n  timezone: string\n  description: string\n  /** Per-weekday window text, e.g. \"09:00-17:00\". */\n  windowText: string[]\n  /** The service's two CRM switches (AGL-2660) — see `HostBookingService`. */\n  crmMeetingActivity: boolean\n  crmFollowUpTask: boolean\n}\n\n/**\n * Bookings manager (AGL-159): bookable services with weekly availability\n * windows, and the upcoming-bookings list with cancel. Visitors book via\n * the org /api/bookings endpoints; confirmations email through the\n * env-gated Resend path. Plan-gated (`bookings` flag + `servicesPerHost`).\n */\nexport function BookingsConsolePage(props: ConsolePluginPageProps) {\n  const { hostId, entitled, org } = props\n  const firestore = useFirestore()\n  const createHostResource = useHostResourceApi()\n  const { enqueueSnackbar } = useSnackbar()\n  const { confirm } = useConfirmationContext()\n  // The id token the refund route authenticates with (AGL-2315).\n  const { data: user } = useUser()\n  /*\n   * Where a booker's CONTACT is (AGL-2622). A booking updated a person in\n   * the CRM by the address it carried, and the row links there by that\n   * address — the Contacts list holds the id nothing here does and opens\n   * the record on one match. The address comes from the SHARED builder\n   * rather than the CRM plugin, the way the commerce dialog's does: a\n   * plugin importing a sibling is a cycle waiting for its third edge, and\n   * the shared builder is pinned against the CRM's own routes by a spec.\n   * `null` until the route params settle, so no row renders a link to\n   * nowhere.\n   */\n  const params = useParams<{ orgSlug?: string; host?: string }>()\n  const siteContext =\n    params?.orgSlug && params?.host\n      ? { orgSlug: String(params.orgSlug), host: String(params.host) }\n      : null\n  /*\n   * The list narrowed to one booker (AGL-2660): a contact's record links\n   * here with `?email=`, and the page answers with every booking that\n   * address holds — past ones too, because that link asks about a\n   * person's history rather than the week ahead. The same match rule as\n   * the row's own \"View in CRM\": the address, normalized, equal. `null`\n   * outside a router, where there is no query to read.\n   */\n  const searchParams = useSearchParams()\n  const bookerFilter = normalizeContactEmail(searchParams?.get(BOOKINGS_BOOKER_PARAM))\n  const { basePath } = props\n\n  const {\n    data: serviceDocs,\n    status: servicesStatus,\n    /**\n     * The rows this editor is seeded from are unconfirmed by the server\n     * (AGL-1358). Editing copies a whole stored service into `draft` and\n     * writes all of it back, so `merge: true` protects nothing. `windows` is\n     * the weekly availability map, rebuilt in full on every save: a cached\n     * seed re-opens slots that were closed and closes ones customers can\n     * already book, and `priceUsd` goes back to whatever that snapshot\n     * charged.\n     */\n    fromCache: servicesFromCache,\n  } = useFirestoreCollection<any>(\n    () =>\n      query(collection(firestore, 'hosts', hostId, 'services'), limit(100)),\n    [firestore, hostId],\n    { idField: '$id' },\n  )\n  const { data: bookingDocs } = useFirestoreCollection<any>(\n    () =>\n      query(\n        collection(firestore, 'hosts', hostId, 'bookings'),\n        orderBy('startsAtMs', 'desc'),\n        limit(100),\n      ),\n    [firestore, hostId],\n    { idField: '$id' },\n  )\n  const services = [...(serviceDocs ?? [])]\n    .filter((service: any) => !service.deletedAt)\n    .sort((a: any, b: any) =>\n      String(a.name ?? '').localeCompare(String(b.name ?? '')),\n    )\n  const upcoming = [...(bookingDocs ?? [])]\n    .filter((booking: any) => booking.endsAtMs >= Date.now())\n    .sort((a: any, b: any) => a.startsAtMs - b.startsAtMs)\n  // Newest first when narrowed to a booker — the listener already orders\n  // by start, descending — so the history reads down from the latest.\n  const shown = bookerFilter\n    ? (bookingDocs ?? []).filter(\n        (booking: any) => normalizeContactEmail(booking.email) === bookerFilter,\n      )\n    : upcoming\n\n  /**\n   * The 24-hour reminder queue (AGL-2431).\n   *\n   * Reminders are sent by the `booking-reminders` beat, not by anything on\n   * this page, and until that beat existed they were never sent at all — the\n   * feature had a designed email template, white-label branding and an\n   * `x-cron-secret` door, and no scheduler pointed at it. So the merchant had\n   * no way to tell working from broken, and still would not if this card\n   * merely asserted that reminders happen.\n   *\n   * READ-ONLY, and deliberately no \"send now\" button: the beat runs hourly\n   * and stamps `reminderSentAt`, so a manual sender would race it for a\n   * reminder nobody can un-send. Same call AGL-2227 made for the recovery\n   * queue.\n   *\n   * `isBookingReminderDue` is the sender's own predicate, against one instant\n   * shared by both counts, so this is the queue the next pass will drain\n   * rather than an approximation of it.\n   */\n  const reminderNowMs = Date.now()\n  const reminderQueue = (bookingDocs ?? []).filter((booking: any) =>\n    isBookingReminderDue(booking, reminderNowMs),\n  ).length\n  const remindersSent = (bookingDocs ?? []).filter(\n    (booking: any) => booking.reminderSentAt,\n  ).length\n\n  const [draft, setDraft] = useState<ServiceDraft | null>(null)\n\n  const handleAdd = useCallback(() => {\n    if (!entitled) {\n      return void enqueueSnackbar(\n        'Bookings require a Starter plan — see Billing to upgrade',\n        { variant: 'warning', persist: false },\n      )\n    }\n    const quota = checkQuota(org, 'servicesPerHost', services.length)\n    if (!quota.allowed) {\n      return void enqueueSnackbar(\n        `Service limit reached (${quota.limit}) — upgrade in Billing`,\n        { variant: 'warning', persist: false },\n      )\n    }\n    setDraft({\n      id: null,\n      name: '',\n      durationMinutes: '30',\n      priceUsd: '0',\n      timezone: Intl.DateTimeFormat().resolvedOptions().timeZone || 'UTC',\n      description: '',\n      windowText: WEEKDAYS.map((_, index) =>\n        index >= 1 && index <= 5 ? '09:00-17:00' : '',\n      ),\n      // A booking is a meeting the record has; the follow-up is opt-in.\n      crmMeetingActivity: true,\n      crmFollowUpTask: false,\n    })\n  }, [entitled, org, services.length, enqueueSnackbar])\n\n  const handleSave = useCallback(async () => {\n    if (!draft || !draft.name.trim()) return\n    const windows: HostBookingService['windows'] = {}\n    draft.windowText.forEach((text, weekday) => {\n      const parsed = parseWindows(text)\n      if (parsed.length) windows[weekday] = parsed\n    })\n    const fields = {\n      name: draft.name.trim().slice(0, 80),\n      durationMinutes: Math.max(\n        5,\n        Math.min(480, Math.round(Number(draft.durationMinutes) || 30)),\n      ),\n      priceUsd: Math.max(0, Math.round(Number(draft.priceUsd) || 0)),\n      timezone: draft.timezone.trim() || 'UTC',\n      ...(draft.description.trim() && {\n        description: draft.description.trim().slice(0, 500),\n      }),\n      windows,\n      // Written explicitly rather than only when on: an edit that switches\n      // the meeting off has to land a `false`, and `merge: true` would keep\n      // an absent key exactly as it was.\n      crmMeetingActivity: draft.crmMeetingActivity,\n      crmFollowUpTask: draft.crmFollowUpTask,\n    }\n    try {\n      if (draft.id) {\n        /**\n         * Edit stays client-direct (no quota consumed) — and is refused when\n         * its seed was never confirmed by the server (AGL-1358). `fields` is\n         * every editable key of the stored service, `windows` included, so\n         * `merge: true` has nothing left to protect.\n         *\n         * The guard WRAPS the write. An early return is a shape you can keep\n         * while losing the protection; here the write is only reachable\n         * through the verdict.\n         */\n        const verdict = await writeGuardedBySeed(\n          {\n            subject: 'service',\n            unreadable: servicesStatus === 'error',\n            fromCache: servicesFromCache,\n          },\n          async () => {\n            await setDoc(\n              doc(firestore, 'hosts', hostId, 'services', draft.id),\n              { ...fields, updatedAt: Timestamp.now() },\n              { merge: true },\n            )\n          },\n        )\n        // Before `setDraft(null)`, so a refusal keeps the dialog open with\n        // every window that was typed. A save that silently does nothing\n        // sends the user back to retype a form that will be refused again\n        // just as quietly.\n        if (!verdict.ok) {\n          return void enqueueSnackbar(verdict.message, {\n            variant: 'warning',\n            persist: false,\n          })\n        }\n      } else {\n        // New service rides the quota-enforcing resources API (AGL-473) —\n        // it also re-checks the `bookings` entitlement server-side.\n        await createHostResource({ hostId, resource: 'service', data: fields })\n      }\n      setDraft(null)\n      enqueueSnackbar('Service saved', { variant: 'success', persist: false })\n    } catch (error: any) {\n      console.error(error)\n      enqueueSnackbar(error?.message ?? 'An error has occurred', {\n        variant: 'error',\n        allowDuplicate: true,\n      })\n    }\n  }, [\n    draft,\n    firestore,\n    hostId,\n    createHostResource,\n    enqueueSnackbar,\n    servicesStatus,\n    servicesFromCache,\n  ])\n\n  const handleDeleteService = useCallback(\n    (service: any) => async () => {\n      const confirmed = await confirm({\n        title: 'Delete this service?',\n        description: `\"${service.name}\" stops accepting bookings.`,\n        confirmationText: 'Delete',\n        confirmationButtonProps: { color: 'error' },\n      })\n        .then(() => true)\n        .catch(() => false)\n      if (!confirmed) return\n      await updateDoc(doc(firestore, 'hosts', hostId, 'services', service.$id), {\n        deletedAt: Timestamp.now(),\n      })\n    },\n    [confirm, firestore, hostId],\n  )\n\n  /**\n   * Cancelling a PAID booking refunds the guest (AGL-2315).\n   *\n   * This used to be one `updateDoc` writing `status: 'canceled'`, for a paid\n   * booking exactly as for a free one. The slot reopened, the appointment was\n   * gone, and the guest had paid for it — the money moved nowhere and nothing\n   * in the console said so. That was survivable only while the charge settled\n   * in Aglyn's own balance and could be given back by hand; a paid booking is\n   * a destination charge now, so the funds are at the MERCHANT and there is no\n   * later opportunity to notice.\n   *\n   * So a paid booking cancels through the refund route, which reverses the\n   * merchant's share and Aglyn's fee, and which sets `canceled` itself once\n   * the money is actually back. A FAILED refund deliberately leaves the\n   * booking standing: a cancelled-and-unrefunded appointment is the worst of\n   * the three outcomes, and an admin who sees the row still there knows the\n   * cancel did not happen.\n   */\n  const handleCancelBooking = useCallback(\n    (booking: any) => async () => {\n      const paidCents = Math.max(0, Number(booking.paidAmountCents ?? 0))\n      const refundedCents = Math.max(0, Number(booking.refundedCents ?? 0))\n      const outstandingCents = Math.max(0, paidCents - refundedCents)\n      const refundable = outstandingCents > 0\n      const confirmed = await confirm({\n        title: 'Cancel this booking?',\n        description:\n          `${booking.name} (${booking.email}) — the slot reopens.` +\n          (refundable\n            ? ` $${(outstandingCents / 100).toFixed(2)} is refunded to them` +\n              ' through Stripe.'\n            : ''),\n        confirmationText: refundable ? 'Cancel and refund' : 'Cancel booking',\n        confirmationButtonProps: { color: 'error' },\n      })\n        .then(() => true)\n        .catch(() => false)\n      if (!confirmed) return\n\n      if (refundable) {\n        // `randomUUID` needs a secure context, which the console always is,\n        // but fall back rather than throw on a refund.\n        const attemptKey =\n          globalThis.crypto?.randomUUID?.() ??\n          `${Date.now()}-${Math.random().toString(36).slice(2)}`\n        try {\n          const response = await authorizedFetch(user, '/api/bookings/refund', {\n            method: 'POST',\n            headers: {\n              'Content-Type': 'application/json',\n              'Idempotency-Key': attemptKey,\n            },\n            body: JSON.stringify({ hostId, bookingId: booking.$id }),\n          })\n          const payload = await response.json().catch(() => null)\n          if (!response.ok) {\n            // A 409 is a guard REFUSING with a body that says what to do\n            // instead — a booking paid before the PaymentIntent was recorded\n            // names the Stripe dashboard — not the refund machinery failing.\n            // It surfaces verbatim, the AGL-1818 rule.\n            enqueueSnackbar(payload?.error ?? 'Refund failed', {\n              variant: response.status === 409 ? 'warning' : 'error',\n              allowDuplicate: true,\n            })\n            // The booking stays. See the note above: cancelled-and-unrefunded\n            // is worse than not cancelled.\n            return\n          }\n          // The route wrote `canceled` itself once the money was back.\n          enqueueSnackbar('Booking canceled and refunded', {\n            variant: 'success',\n            persist: false,\n          })\n          return\n        } catch {\n          enqueueSnackbar('Refund failed — the booking was not canceled', {\n            variant: 'error',\n            allowDuplicate: true,\n          })\n          return\n        }\n      }\n\n      await updateDoc(\n        doc(firestore, 'hosts', hostId, 'bookings', booking.$id),\n        { status: 'canceled' },\n      )\n      enqueueSnackbar('Booking canceled', {\n        variant: 'success',\n        persist: false,\n      })\n    },\n    [confirm, firestore, hostId, enqueueSnackbar, user],\n  )\n\n  return (\n    <Stack spacing={3}>\n      <CardDisplay\n        header={'Services'}\n        help={pluginDocsHelp('bookings', {\n        anchor: '#set-up-bookings',\n        excerpt:\n          'The bookable services this site offers — how long each takes, ' +\n          'what it costs, and the hours it can be booked in.',\n      })}\n        contentGutterX\n        contentGutterY\n      >\n        <Stack spacing={1}>\n          {services.length === 0 ? (\n            <Typography variant=\"body2\" color=\"text.secondary\">\n              {'Define a bookable service — duration, price, and weekly ' +\n                'availability — then visitors can book from your site.'}\n            </Typography>\n          ) : (\n            services.map((service: any) => (\n              <Stack\n                key={service.$id}\n                direction=\"row\"\n                spacing={1}\n                sx={{ alignItems: 'center' }}\n              >\n                <Stack sx={{ flex: 1, minWidth: 0 }}>\n                  <Typography variant=\"body2\" noWrap>\n                    {service.name}\n                  </Typography>\n                  <Typography variant=\"caption\" color=\"text.secondary\" noWrap>\n                    {`${service.durationMinutes} min` +\n                      (Number(service.priceUsd) > 0\n                        ? ` · $${service.priceUsd}`\n                        : ' · free') +\n                      ` · ${service.timezone ?? 'UTC'}`}\n                  </Typography>\n                </Stack>\n                <Button\n                  size=\"small\"\n                  onClick={() =>\n                    setDraft({\n                      id: service.$id,\n                      name: service.name ?? '',\n                      durationMinutes: String(service.durationMinutes ?? 30),\n                      priceUsd: String(service.priceUsd ?? 0),\n                      timezone: service.timezone ?? 'UTC',\n                      description: service.description ?? '',\n                      windowText: WEEKDAYS.map((_, index) =>\n                        formatWindows(service.windows?.[index]),\n                      ),\n                      // Absent reads as ON for the meeting and OFF for the\n                      // follow-up — the model's defaults, seeded so the\n                      // switches show what the service actually does.\n                      crmMeetingActivity: service.crmMeetingActivity !== false,\n                      crmFollowUpTask: service.crmFollowUpTask === true,\n                    })\n                  }\n                >\n                  {'Edit'}\n                </Button>\n                <Button\n                  size=\"small\"\n                  color=\"error\"\n                  onClick={handleDeleteService(service)}\n                >\n                  {'Delete'}\n                </Button>\n              </Stack>\n            ))\n          )}\n          <Button\n            size=\"small\"\n            color=\"primary\"\n            sx={{ alignSelf: 'flex-start' }}\n            onClick={handleAdd}\n          >\n            {'Add service'}\n          </Button>\n          {/* The cap, standing rather than only on refusal (AGL-2113).\n              `services.length` is the same count `handleAdd` hands to\n              `checkQuota`, so the readout and the gate cannot disagree. */}\n          <QuotaReadoutComponent\n            ready={org != null}\n            used={services.length}\n            limit={checkQuota(org, 'servicesPerHost', services.length).limit}\n            noun=\"service\"\n          />\n        </Stack>\n      </CardDisplay>\n\n      <CardDisplay\n        header={bookerFilter ? `Bookings for ${bookerFilter}` : 'Upcoming bookings'}\n        help={pluginDocsHelp('bookings', {\n        anchor: '#manage',\n        excerpt:\n          'Bookings taken on this site, with the customer and the slot each ' +\n          'one holds.',\n      })}\n        contentGutterX\n        contentGutterY\n      >\n        {bookerFilter ? (\n          <Typography\n            variant=\"caption\"\n            color=\"text.secondary\"\n            component=\"div\"\n            sx={{ mb: 1 }}\n          >\n            {'Every booking this address holds, newest first. '}\n            {basePath ? <AppLink href={basePath}>{'Show upcoming bookings'}</AppLink> : null}\n          </Typography>\n        ) : null}\n        {/* What the reminder beat will do next, and what it has done. Named\n            \"24-hour reminders\" rather than \"emails\" because that is the only\n            mail this queue governs — confirmations go out on booking. */}\n        <Typography\n          variant=\"caption\"\n          color=\"text.secondary\"\n          component=\"div\"\n          sx={{ mb: 1 }}\n        >\n          {`24-hour reminders · ${reminderQueue} due in the next pass · ` +\n            `${remindersSent} already sent`}\n          {/* Its OWN heading, not the card's `#manage`: a merchant reading\n              this line wants the timing and the once-only rule, and landing\n              them on \"manage your bookings\" is the presence-not-correctness\n              failure a help-coverage check cannot see. */}\n          <HelpTip\n            {...pluginDocsHelp('bookings', { anchor: '#reminders' })}\n            sx={{ ml: 0.5, fontSize: '0.9em' }}\n          />\n        </Typography>\n        {shown.length === 0 ? 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' (canceled)' : ''}\n                  </Typography>\n                  <Typography variant=\"caption\" color=\"text.secondary\" noWrap>\n                    {`${new Date(booking.startsAtMs).toLocaleString()} · ${\n                      booking.email\n                    }`}\n                  </Typography>\n                </Stack>\n                {siteContext && booking.email ? (\n                  <Button\n                    component={AppLink as any}\n                    {...({ componentVariant: 'naked', nativeButton: false } as any)}\n                    href={crmContactByEmailHref(siteContext, String(booking.email))}\n                    size=\"small\"\n                  >\n                    {'View in CRM'}\n                  </Button>\n                ) : null}\n                {booking.status !== 'canceled' ? (\n                  <Button\n                    size=\"small\"\n                    color=\"error\"\n                    onClick={handleCancelBooking(booking)}\n                  >\n                    {'Cancel'}\n                  </Button>\n                ) : null}\n              </Stack>\n            ))}\n          </Stack>\n        )}\n      </CardDisplay>\n\n      <Dialog\n        open={Boolean(draft)}\n        onClose={() => setDraft(null)}\n        maxWidth=\"sm\"\n        fullWidth\n      >\n        <DialogTitle>{draft?.id ? 'Edit service' : 'Add service'}</DialogTitle>\n        <DialogContent\n          sx={{ display: 'flex', flexDirection: 'column', gap: 1.5, pt: 1 }}\n        >\n          <TextField\n            label=\"Name\"\n            value={draft?.name ?? ''}\n            onChange={(event) =>\n              setDraft((prev) =>\n                prev ? { ...prev, name: event.target.value } : prev,\n              )\n            }\n            size=\"small\"\n            autoFocus\n            sx={{ mt: 1 }}\n          />\n          <Stack direction=\"row\" spacing={1}>\n            <TextField\n              label=\"Duration (minutes)\"\n              value={draft?.durationMinutes ?? ''}\n              onChange={(event) =>\n                setDraft((prev) =>\n                  prev\n                    ? {\n                        ...prev,\n                        durationMinutes: event.target.value.replace(\n                          /[^0-9]/g,\n                          '',\n                        ),\n                      }\n                    : prev,\n                )\n              }\n              size=\"small\"\n            />\n            <TextField\n              label=\"Price (USD, 0 = free)\"\n              // WHAT THIS PRICE DOES NOT INCLUDE (AGL-2028).\n              //\n              // A paid booking is charged exactly this figure: the handler\n              // sends no tax parameter at all, by a stated decision (AGL-2000)\n              // — whether a service is taxable is jurisdiction-specific and\n              // frequently the opposite answer from goods, so applying the\n              // commerce plugin's GOODS sales rate would be confidently wrong\n              // rather than merely absent.\n              //\n              // That decision was recorded in the source and in the\n              // `storefrontTaxCollected` ledger, and in neither place can the\n              // merchant see it. A service business is one of the three named\n              // ICPs, and one who configured a rate in Commerce → Settings →\n              // Taxes has every reason to assume it covers the appointments\n              // they sell on the same site. Saying so here is the half of\n              // AGL-2028 that holds however the rate question is answered.\n              //\n              // States the MECHANISM and makes no remittance determination —\n              // the same line `describeOrderTaxMode` holds. Who owes which\n              // authority what attaches by operation of law and is counsel's\n              // call (AGL-1904/AGL-1956).\n              helperText={`${PLATFORM_BRAND_NAME} charges this price as typed — no tax is added. Your Commerce tax settings are a goods sales rate and do not apply to bookings.`}\n              value={draft?.priceUsd ?? ''}\n              onChange={(event) =>\n                setDraft((prev) =>\n                  prev\n                    ? {\n                        ...prev,\n                        priceUsd: event.target.value.replace(/[^0-9]/g, ''),\n                      }\n                    : prev,\n                )\n              }\n              size=\"small\"\n            />\n            <TextField\n              label=\"Timezone\"\n              value={draft?.timezone ?? ''}\n              onChange={(event) =>\n                setDraft((prev) =>\n                  prev ? { ...prev, timezone: event.target.value } : prev,\n                )\n              }\n              size=\"small\"\n              sx={{ minWidth: 180 }}\n            />\n          </Stack>\n          <TextField\n            label=\"Description (optional)\"\n            value={draft?.description ?? ''}\n            onChange={(event) =>\n              setDraft((prev) =>\n                prev ? { ...prev, description: event.target.value } : prev,\n              )\n            }\n            size=\"small\"\n            multiline\n            minRows={2}\n          />\n          <Typography variant=\"overline\" color=\"text.secondary\">\n            {'Weekly availability'}\n          </Typography>\n          {WEEKDAYS.map((day, index) => (\n            <TextField\n              key={day}\n              label={day}\n              placeholder=\"09:00-12:00, 13:00-17:00 (empty = closed)\"\n              value={draft?.windowText[index] ?? 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The meeting is on by default — a booking IS a\n            meeting the record has — and the follow-up is the service's\n            choice, because not every service earns a call afterwards.\n          */}\n          <FormControlLabel\n            control={\n              <Switch\n                checked={draft?.crmMeetingActivity ?? true}\n                onChange={(event) =>\n                  setDraft((prev) =>\n                    prev\n                      ? { ...prev, crmMeetingActivity: event.target.checked }\n                      : prev,\n                  )\n                }\n                size=\"small\"\n              />\n            }\n            label=\"Log a meeting on the CRM record when this service is booked\"\n          />\n          <FormControlLabel\n            control={\n              <Switch\n                checked={draft?.crmFollowUpTask ?? false}\n                onChange={(event) =>\n                  setDraft((prev) =>\n                    prev\n                      ? { ...prev, crmFollowUpTask: event.target.checked }\n                      : prev,\n                  )\n                }\n                size=\"small\"\n              />\n            }\n            label=\"Create a follow-up task on the CRM record when this service is booked\"\n          />\n          <Typography variant=\"caption\" color=\"text.secondary\">\n            {'The follow-up is due one business day after the slot, on whoever ' +\n              'owns the record. 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+{"version":3,"sources":["../../../../../../../libs/plugins/bookings/src/lib/components/bookings-console-page.tsx"],"sourcesContent":["/**\n * @license\n * Copyright 2026 Aglyn LLC\n *\n * Licensed under the Apache License, Version 2.0 (the \"License\");\n * you may not use this file except in compliance with the License.\n * You may obtain a copy of the License at\n *\n *   http://www.apache.org/licenses/LICENSE-2.0\n *\n * Unless required by applicable law or agreed to in writing, software\n * distributed under the License is distributed on an \"AS IS\" BASIS,\n * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n * See the License for the specific language governing permissions and\n * limitations under the License.\n */\n'use client'\n\nimport { checkQuota, crmContactByEmailHref, pluginDocsHelp } from '@aglyn/aglyn'\nimport { BOOKINGS_BOOKER_PARAM, normalizeContactEmail } from '@aglyn/aglyn'\nimport { PLATFORM_BRAND_NAME } from '@aglyn/aglyn/app-utils/platform-brand'\nimport { describePaymentRisk, type PaymentRisk } from '@aglyn/aglyn/app-utils/payment-risk'\nimport { type ConsolePluginPageProps } from '@aglyn/aglyn'\nimport { type HostBookingService, isBookingReminderDue } from '../model'\nimport { AppLink, CardDisplay, HelpTip, useConfirmationContext } from '@aglyn/shared-ui-jsx'\nimport QuotaReadoutComponent from '@aglyn/shared-ui-jsx/components/quota-readout.component'\nimport { useSnackbar } from '@aglyn/shared-ui-snackstack'\nimport { Timestamp } from '@aglyn/shared-util-timestamp'\nimport {\n  Button,\n  Chip,\n  Dialog,\n  DialogActions,\n  DialogContent,\n  DialogTitle,\n  FormControlLabel,\n  Stack,\n  Switch,\n  TextField,\n  Tooltip,\n  Typography,\n} from '@mui/material'\nimport {\n  collection,\n  doc,\n  limit,\n  orderBy,\n  query,\n  setDoc,\n  updateDoc,\n} from 'firebase/firestore'\nimport { useParams, useSearchParams } from 'next/navigation'\nimport { useCallback, useState } from 'react'\nimport {\n  useFirestore,\n  useFirestoreCollection,\n  useHostResourceApi,\n  useUser,\n  writeGuardedBySeed,\n} from '@aglyn/tenant-feature-instance'\nimport { authorizedFetch } from '@aglyn/shared-util-http/authorized-token'\n\nconst WEEKDAYS = ['Sun', 'Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat']\n\n/** \"09:00-12:00, 13:00-17:00\" → open intervals in minutes. */\nfunction parseWindows(input: string): Array<{ start: number; end: number }> {\n  const windows: Array<{ start: number; end: number }> = []\n  for (const chunk of input.split(',')) {\n    const match = chunk.trim().match(/^(\\d{1,2}):(\\d{2})\\s*-\\s*(\\d{1,2}):(\\d{2})$/)\n    if (!match) continue\n    const start = Number(match[1]) * 60 + Number(match[2])\n    const end = Number(match[3]) * 60 + Number(match[4])\n    if (end > start && end <= 24 * 60) windows.push({ start, end })\n  }\n  return windows\n}\n\nfunction formatWindows(\n  windows: Array<{ start: number; end: number }> | undefined,\n): string {\n  const pad = (minutes: number) =>\n    `${String(Math.floor(minutes / 60)).padStart(2, '0')}:${String(\n      minutes % 60,\n    ).padStart(2, '0')}`\n  return (windows ?? [])\n    .map((window) => `${pad(window.start)}-${pad(window.end)}`)\n    .join(', ')\n}\n\ninterface ServiceDraft {\n  id: string | null\n  name: string\n  durationMinutes: string\n  priceUsd: string\n  timezone: string\n  description: string\n  /** Per-weekday window text, e.g. \"09:00-17:00\". */\n  windowText: string[]\n  /** The service's two CRM switches (AGL-2660) — see `HostBookingService`. */\n  crmMeetingActivity: boolean\n  crmFollowUpTask: boolean\n}\n\n/** A fraud warning, review or chargeback on the booking's payment (AGL-3360). */\nfunction PaymentRiskChip({ risk }: { risk: PaymentRisk | undefined }) {\n  const described = describePaymentRisk(risk)\n  if (!described) return null\n  return (\n    <Tooltip title={described.detail}>\n      <Chip label={described.label} size=\"small\" color=\"warning\" />\n    </Tooltip>\n  )\n}\n\n/**\n * Bookings manager (AGL-159): bookable services with weekly availability\n * windows, and the upcoming-bookings list with cancel. Visitors book via\n * the org /api/bookings endpoints; confirmations email through the\n * env-gated Resend path. Plan-gated (`bookings` flag + `servicesPerHost`).\n */\nexport function BookingsConsolePage(props: ConsolePluginPageProps) {\n  const { hostId, entitled, org } = props\n  const firestore = useFirestore()\n  const createHostResource = useHostResourceApi()\n  const { enqueueSnackbar } = useSnackbar()\n  const { confirm } = useConfirmationContext()\n  // The id token the refund route authenticates with (AGL-2315).\n  const { data: user } = useUser()\n  /*\n   * Where a booker's CONTACT is (AGL-2622). A booking updated a person in\n   * the CRM by the address it carried, and the row links there by that\n   * address — the Contacts list holds the id nothing here does and opens\n   * the record on one match. The address comes from the SHARED builder\n   * rather than the CRM plugin, the way the commerce dialog's does: a\n   * plugin importing a sibling is a cycle waiting for its third edge, and\n   * the shared builder is pinned against the CRM's own routes by a spec.\n   * `null` until the route params settle, so no row renders a link to\n   * nowhere.\n   */\n  const params = useParams<{ orgSlug?: string; host?: string }>()\n  const siteContext =\n    params?.orgSlug && params?.host\n      ? { orgSlug: String(params.orgSlug), host: String(params.host) }\n      : null\n  /*\n   * The list narrowed to one booker (AGL-2660): a contact's record links\n   * here with `?email=`, and the page answers with every booking that\n   * address holds — past ones too, because that link asks about a\n   * person's history rather than the week ahead. The same match rule as\n   * the row's own \"View in CRM\": the address, normalized, equal. `null`\n   * outside a router, where there is no query to read.\n   */\n  const searchParams = useSearchParams()\n  const bookerFilter = normalizeContactEmail(searchParams?.get(BOOKINGS_BOOKER_PARAM))\n  const { basePath } = props\n\n  const {\n    data: serviceDocs,\n    status: servicesStatus,\n    /**\n     * The rows this editor is seeded from are unconfirmed by the server\n     * (AGL-1358). Editing copies a whole stored service into `draft` and\n     * writes all of it back, so `merge: true` protects nothing. `windows` is\n     * the weekly availability map, rebuilt in full on every save: a cached\n     * seed re-opens slots that were closed and closes ones customers can\n     * already book, and `priceUsd` goes back to whatever that snapshot\n     * charged.\n     */\n    fromCache: servicesFromCache,\n  } = useFirestoreCollection<any>(\n    () =>\n      query(collection(firestore, 'hosts', hostId, 'services'), limit(100)),\n    [firestore, hostId],\n    { idField: '$id' },\n  )\n  const { data: bookingDocs } = useFirestoreCollection<any>(\n    () =>\n      query(\n        collection(firestore, 'hosts', hostId, 'bookings'),\n        orderBy('startsAtMs', 'desc'),\n        limit(100),\n      ),\n    [firestore, hostId],\n    { idField: '$id' },\n  )\n  const services = [...(serviceDocs ?? [])]\n    .filter((service: any) => !service.deletedAt)\n    .sort((a: any, b: any) =>\n      String(a.name ?? '').localeCompare(String(b.name ?? '')),\n    )\n  const upcoming = [...(bookingDocs ?? [])]\n    .filter((booking: any) => booking.endsAtMs >= Date.now())\n    .sort((a: any, b: any) => a.startsAtMs - b.startsAtMs)\n  // Newest first when narrowed to a booker — the listener already orders\n  // by start, descending — so the history reads down from the latest.\n  const shown = bookerFilter\n    ? (bookingDocs ?? []).filter(\n        (booking: any) => normalizeContactEmail(booking.email) === bookerFilter,\n      )\n    : upcoming\n\n  /**\n   * The 24-hour reminder queue (AGL-2431).\n   *\n   * Reminders are sent by the `booking-reminders` beat, not by anything on\n   * this page, and until that beat existed they were never sent at all — the\n   * feature had a designed email template, white-label branding and an\n   * `x-cron-secret` door, and no scheduler pointed at it. So the merchant had\n   * no way to tell working from broken, and still would not if this card\n   * merely asserted that reminders happen.\n   *\n   * READ-ONLY, and deliberately no \"send now\" button: the beat runs hourly\n   * and stamps `reminderSentAt`, so a manual sender would race it for a\n   * reminder nobody can un-send. Same call AGL-2227 made for the recovery\n   * queue.\n   *\n   * `isBookingReminderDue` is the sender's own predicate, against one instant\n   * shared by both counts, so this is the queue the next pass will drain\n   * rather than an approximation of it.\n   */\n  const reminderNowMs = Date.now()\n  const reminderQueue = (bookingDocs ?? []).filter((booking: any) =>\n    isBookingReminderDue(booking, reminderNowMs),\n  ).length\n  const remindersSent = (bookingDocs ?? []).filter(\n    (booking: any) => booking.reminderSentAt,\n  ).length\n\n  const [draft, setDraft] = useState<ServiceDraft | null>(null)\n\n  const handleAdd = useCallback(() => {\n    if (!entitled) {\n      return void enqueueSnackbar(\n        'Bookings require a Starter plan — see Billing to upgrade',\n        { variant: 'warning', persist: false },\n      )\n    }\n    const quota = checkQuota(org, 'servicesPerHost', services.length)\n    if (!quota.allowed) {\n      return void enqueueSnackbar(\n        `Service limit reached (${quota.limit}) — upgrade in Billing`,\n        { variant: 'warning', persist: false },\n      )\n    }\n    setDraft({\n      id: null,\n      name: '',\n      durationMinutes: '30',\n      priceUsd: '0',\n      timezone: Intl.DateTimeFormat().resolvedOptions().timeZone || 'UTC',\n      description: '',\n      windowText: WEEKDAYS.map((_, index) =>\n        index >= 1 && index <= 5 ? '09:00-17:00' : '',\n      ),\n      // A booking is a meeting the record has; the follow-up is opt-in.\n      crmMeetingActivity: true,\n      crmFollowUpTask: false,\n    })\n  }, [entitled, org, services.length, enqueueSnackbar])\n\n  const handleSave = useCallback(async () => {\n    if (!draft || !draft.name.trim()) return\n    const windows: HostBookingService['windows'] = {}\n    draft.windowText.forEach((text, weekday) => {\n      const parsed = parseWindows(text)\n      if (parsed.length) windows[weekday] = parsed\n    })\n    const fields = {\n      name: draft.name.trim().slice(0, 80),\n      durationMinutes: Math.max(\n        5,\n        Math.min(480, Math.round(Number(draft.durationMinutes) || 30)),\n      ),\n      priceUsd: Math.max(0, Math.round(Number(draft.priceUsd) || 0)),\n      timezone: draft.timezone.trim() || 'UTC',\n      ...(draft.description.trim() && {\n        description: draft.description.trim().slice(0, 500),\n      }),\n      windows,\n      // Written explicitly rather than only when on: an edit that switches\n      // the meeting off has to land a `false`, and `merge: true` would keep\n      // an absent key exactly as it was.\n      crmMeetingActivity: draft.crmMeetingActivity,\n      crmFollowUpTask: draft.crmFollowUpTask,\n    }\n    try {\n      if (draft.id) {\n        /**\n         * Edit stays client-direct (no quota consumed) — and is refused when\n         * its seed was never confirmed by the server (AGL-1358). `fields` is\n         * every editable key of the stored service, `windows` included, so\n         * `merge: true` has nothing left to protect.\n         *\n         * The guard WRAPS the write. An early return is a shape you can keep\n         * while losing the protection; here the write is only reachable\n         * through the verdict.\n         */\n        const verdict = await writeGuardedBySeed(\n          {\n            subject: 'service',\n            unreadable: servicesStatus === 'error',\n            fromCache: servicesFromCache,\n          },\n          async () => {\n            await setDoc(\n              doc(firestore, 'hosts', hostId, 'services', draft.id),\n              { ...fields, updatedAt: Timestamp.now() },\n              { merge: true },\n            )\n          },\n        )\n        // Before `setDraft(null)`, so a refusal keeps the dialog open with\n        // every window that was typed. A save that silently does nothing\n        // sends the user back to retype a form that will be refused again\n        // just as quietly.\n        if (!verdict.ok) {\n          return void enqueueSnackbar(verdict.message, {\n            variant: 'warning',\n            persist: false,\n          })\n        }\n      } else {\n        // New service rides the quota-enforcing resources API (AGL-473) —\n        // it also re-checks the `bookings` entitlement server-side.\n        await createHostResource({ hostId, resource: 'service', data: fields })\n      }\n      setDraft(null)\n      enqueueSnackbar('Service saved', { variant: 'success', persist: false })\n    } catch (error: any) {\n      console.error(error)\n      enqueueSnackbar(error?.message ?? 'An error has occurred', {\n        variant: 'error',\n        allowDuplicate: true,\n      })\n    }\n  }, [\n    draft,\n    firestore,\n    hostId,\n    createHostResource,\n    enqueueSnackbar,\n    servicesStatus,\n    servicesFromCache,\n  ])\n\n  const handleDeleteService = useCallback(\n    (service: any) => async () => {\n      const confirmed = await confirm({\n        title: 'Delete this service?',\n        description: `\"${service.name}\" stops accepting bookings.`,\n        confirmationText: 'Delete',\n        confirmationButtonProps: { color: 'error' },\n      })\n        .then(() => true)\n        .catch(() => false)\n      if (!confirmed) return\n      await updateDoc(doc(firestore, 'hosts', hostId, 'services', service.$id), {\n        deletedAt: Timestamp.now(),\n      })\n    },\n    [confirm, firestore, hostId],\n  )\n\n  /**\n   * Cancelling a PAID booking refunds the guest (AGL-2315).\n   *\n   * This used to be one `updateDoc` writing `status: 'canceled'`, for a paid\n   * booking exactly as for a free one. The slot reopened, the appointment was\n   * gone, and the guest had paid for it — the money moved nowhere and nothing\n   * in the console said so. That was survivable only while the charge settled\n   * in Aglyn's own balance and could be given back by hand; a paid booking is\n   * a destination charge now, so the funds are at the MERCHANT and there is no\n   * later opportunity to notice.\n   *\n   * So a paid booking cancels through the refund route, which reverses the\n   * merchant's share and Aglyn's fee, and which sets `canceled` itself once\n   * the money is actually back. A FAILED refund deliberately leaves the\n   * booking standing: a cancelled-and-unrefunded appointment is the worst of\n   * the three outcomes, and an admin who sees the row still there knows the\n   * cancel did not happen.\n   */\n  const handleCancelBooking = useCallback(\n    (booking: any) => async () => {\n      const paidCents = Math.max(0, Number(booking.paidAmountCents ?? 0))\n      const refundedCents = Math.max(0, Number(booking.refundedCents ?? 0))\n      const outstandingCents = Math.max(0, paidCents - refundedCents)\n      const refundable = outstandingCents > 0\n      const confirmed = await confirm({\n        title: 'Cancel this booking?',\n        description:\n          `${booking.name} (${booking.email}) — the slot reopens.` +\n          (refundable\n            ? ` $${(outstandingCents / 100).toFixed(2)} is refunded to them` +\n              ' through Stripe.'\n            : ''),\n        confirmationText: refundable ? 'Cancel and refund' : 'Cancel booking',\n        confirmationButtonProps: { color: 'error' },\n      })\n        .then(() => true)\n        .catch(() => false)\n      if (!confirmed) return\n\n      if (refundable) {\n        // `randomUUID` needs a secure context, which the console always is,\n        // but fall back rather than throw on a refund.\n        const attemptKey =\n          globalThis.crypto?.randomUUID?.() ??\n          `${Date.now()}-${Math.random().toString(36).slice(2)}`\n        try {\n          const response = await authorizedFetch(user, '/api/bookings/refund', {\n            method: 'POST',\n            headers: {\n              'Content-Type': 'application/json',\n              'Idempotency-Key': attemptKey,\n            },\n            body: JSON.stringify({ hostId, bookingId: booking.$id }),\n          })\n          const payload = await response.json().catch(() => null)\n          if (!response.ok) {\n            // A 409 is a guard REFUSING with a body that says what to do\n            // instead — a booking paid before the PaymentIntent was recorded\n            // names the Stripe dashboard — not the refund machinery failing.\n            // It surfaces verbatim, the AGL-1818 rule.\n            enqueueSnackbar(payload?.error ?? 'Refund failed', {\n              variant: response.status === 409 ? 'warning' : 'error',\n              allowDuplicate: true,\n            })\n            // The booking stays. See the note above: cancelled-and-unrefunded\n            // is worse than not cancelled.\n            return\n          }\n          // The route wrote `canceled` itself once the money was back.\n          enqueueSnackbar('Booking canceled and refunded', {\n            variant: 'success',\n            persist: false,\n          })\n          return\n        } catch {\n          enqueueSnackbar('Refund failed — the booking was not canceled', {\n            variant: 'error',\n            allowDuplicate: true,\n          })\n          return\n        }\n      }\n\n      await updateDoc(\n        doc(firestore, 'hosts', hostId, 'bookings', booking.$id),\n        { status: 'canceled' },\n      )\n      enqueueSnackbar('Booking canceled', {\n        variant: 'success',\n        persist: false,\n      })\n    },\n    [confirm, firestore, hostId, enqueueSnackbar, user],\n  )\n\n  return (\n    <Stack spacing={3}>\n      <CardDisplay\n        header={'Services'}\n        help={pluginDocsHelp('bookings', {\n        anchor: '#set-up-bookings',\n        excerpt:\n          'The bookable services this site offers — how long each takes, ' +\n          'what it costs, and the hours it can be booked in.',\n      })}\n        contentGutterX\n        contentGutterY\n      >\n        <Stack spacing={1}>\n          {services.length === 0 ? (\n            <Typography variant=\"body2\" color=\"text.secondary\">\n              {'Define a bookable service — duration, price, and weekly ' +\n                'availability — then visitors can book from your site.'}\n            </Typography>\n          ) : (\n            services.map((service: any) => (\n              <Stack\n                key={service.$id}\n                direction=\"row\"\n                spacing={1}\n                sx={{ alignItems: 'center' }}\n              >\n                <Stack sx={{ flex: 1, minWidth: 0 }}>\n                  <Typography variant=\"body2\" noWrap>\n                    {service.name}\n                  </Typography>\n                  <Typography variant=\"caption\" color=\"text.secondary\" noWrap>\n                    {`${service.durationMinutes} min` +\n                      (Number(service.priceUsd) > 0\n                        ? ` · $${service.priceUsd}`\n                        : ' · free') +\n                      ` · ${service.timezone ?? 'UTC'}`}\n                  </Typography>\n                </Stack>\n                <Button\n                  size=\"small\"\n                  onClick={() =>\n                    setDraft({\n                      id: service.$id,\n                      name: service.name ?? '',\n                      durationMinutes: String(service.durationMinutes ?? 30),\n                      priceUsd: String(service.priceUsd ?? 0),\n                      timezone: service.timezone ?? 'UTC',\n                      description: service.description ?? '',\n                      windowText: WEEKDAYS.map((_, index) =>\n                        formatWindows(service.windows?.[index]),\n                      ),\n                      // Absent reads as ON for the meeting and OFF for the\n                      // follow-up — the model's defaults, seeded so the\n                      // switches show what the service actually does.\n                      crmMeetingActivity: service.crmMeetingActivity !== false,\n                      crmFollowUpTask: service.crmFollowUpTask === true,\n                    })\n                  }\n                >\n                  {'Edit'}\n                </Button>\n                <Button\n                  size=\"small\"\n                  color=\"error\"\n                  onClick={handleDeleteService(service)}\n                >\n                  {'Delete'}\n                </Button>\n              </Stack>\n            ))\n          )}\n          <Button\n            size=\"small\"\n            color=\"primary\"\n            sx={{ alignSelf: 'flex-start' }}\n            onClick={handleAdd}\n          >\n            {'Add service'}\n          </Button>\n          {/* The cap, standing rather than only on refusal (AGL-2113).\n              `services.length` is the same count `handleAdd` hands to\n              `checkQuota`, so the readout and the gate cannot disagree. */}\n          <QuotaReadoutComponent\n            ready={org != null}\n            used={services.length}\n            limit={checkQuota(org, 'servicesPerHost', services.length).limit}\n            noun=\"service\"\n          />\n        </Stack>\n      </CardDisplay>\n\n      <CardDisplay\n        header={bookerFilter ? `Bookings for ${bookerFilter}` : 'Upcoming bookings'}\n        help={pluginDocsHelp('bookings', {\n        anchor: '#manage',\n        excerpt:\n          'Bookings taken on this site, with the customer and the slot each ' +\n          'one holds.',\n      })}\n        contentGutterX\n        contentGutterY\n      >\n        {bookerFilter ? (\n          <Typography\n            variant=\"caption\"\n            color=\"text.secondary\"\n            component=\"div\"\n            sx={{ mb: 1 }}\n          >\n            {'Every booking this address holds, newest first. '}\n            {basePath ? <AppLink href={basePath}>{'Show upcoming bookings'}</AppLink> : null}\n          </Typography>\n        ) : null}\n        {/* What the reminder beat will do next, and what it has done. Named\n            \"24-hour reminders\" rather than \"emails\" because that is the only\n            mail this queue governs — confirmations go out on booking. */}\n        <Typography\n          variant=\"caption\"\n          color=\"text.secondary\"\n          component=\"div\"\n          sx={{ mb: 1 }}\n        >\n          {`24-hour reminders · ${reminderQueue} due in the next pass · ` +\n            `${remindersSent} already sent`}\n          {/* Its OWN heading, not the card's `#manage`: a merchant reading\n              this line wants the timing and the once-only rule, and landing\n              them on \"manage your bookings\" is the presence-not-correctness\n              failure a help-coverage check cannot see. */}\n          <HelpTip\n            {...pluginDocsHelp('bookings', { anchor: '#reminders' })}\n            sx={{ ml: 0.5, fontSize: '0.9em' }}\n          />\n        </Typography>\n        {shown.length === 0 ? (\n          <Typography variant=\"body2\" color=\"text.secondary\">\n            {bookerFilter ? 'No bookings for this address.' : 'No upcoming bookings.'}\n          </Typography>\n        ) : (\n          <Stack spacing={1}>\n            {shown.map((booking: any) => (\n              <Stack\n                key={booking.$id}\n                direction=\"row\"\n                spacing={1}\n                sx={{ alignItems: 'center' }}\n              >\n                <Stack sx={{ flex: 1, minWidth: 0 }}>\n                  <Typography variant=\"body2\" noWrap>\n                    {`${booking.serviceName} — ${booking.name}`}\n                    {booking.status === 'canceled' ? ' (canceled)' : ''}\n                  </Typography>\n                  <Typography variant=\"caption\" color=\"text.secondary\" noWrap>\n                    {`${new Date(booking.startsAtMs).toLocaleString()} · ${\n                      booking.email\n                    }`}\n                  </Typography>\n                </Stack>\n                <PaymentRiskChip risk={booking.paymentRisk} />\n                {siteContext && booking.email ? (\n                  <Button\n                    component={AppLink as any}\n                    {...({ componentVariant: 'naked', nativeButton: false } as any)}\n                    href={crmContactByEmailHref(siteContext, String(booking.email))}\n                    size=\"small\"\n                  >\n                    {'View in CRM'}\n                  </Button>\n                ) : null}\n                {booking.status !== 'canceled' ? (\n                  <Button\n                    size=\"small\"\n                    color=\"error\"\n                    onClick={handleCancelBooking(booking)}\n                  >\n                    {'Cancel'}\n                  </Button>\n                ) : null}\n              </Stack>\n            ))}\n          </Stack>\n        )}\n      </CardDisplay>\n\n      <Dialog\n        open={Boolean(draft)}\n        onClose={() => setDraft(null)}\n        maxWidth=\"sm\"\n        fullWidth\n      >\n        <DialogTitle>{draft?.id ? 'Edit service' : 'Add service'}</DialogTitle>\n        <DialogContent\n          sx={{ display: 'flex', flexDirection: 'column', gap: 1.5, pt: 1 }}\n        >\n          <TextField\n            label=\"Name\"\n            value={draft?.name ?? ''}\n            onChange={(event) =>\n              setDraft((prev) =>\n                prev ? { ...prev, name: event.target.value } : prev,\n              )\n            }\n            size=\"small\"\n            autoFocus\n            sx={{ mt: 1 }}\n          />\n          <Stack direction=\"row\" spacing={1}>\n            <TextField\n              label=\"Duration (minutes)\"\n              value={draft?.durationMinutes ?? ''}\n              onChange={(event) =>\n                setDraft((prev) =>\n                  prev\n                    ? {\n                        ...prev,\n                        durationMinutes: event.target.value.replace(\n                          /[^0-9]/g,\n                          '',\n                        ),\n                      }\n                    : prev,\n                )\n              }\n              size=\"small\"\n            />\n            <TextField\n              label=\"Price (USD, 0 = free)\"\n              // WHAT THIS PRICE DOES NOT INCLUDE (AGL-2028).\n              //\n              // A paid booking is charged exactly this figure: the handler\n              // sends no tax parameter at all, by a stated decision (AGL-2000)\n              // — whether a service is taxable is jurisdiction-specific and\n              // frequently the opposite answer from goods, so applying the\n              // commerce plugin's GOODS sales rate would be confidently wrong\n              // rather than merely absent.\n              //\n              // That decision was recorded in the source and in the\n              // `storefrontTaxCollected` ledger, and in neither place can the\n              // merchant see it. A service business is one of the three named\n              // ICPs, and one who configured a rate in Commerce → Settings →\n              // Taxes has every reason to assume it covers the appointments\n              // they sell on the same site. Saying so here is the half of\n              // AGL-2028 that holds however the rate question is answered.\n              //\n              // States the MECHANISM and makes no remittance determination —\n              // the same line `describeOrderTaxMode` holds. Who owes which\n              // authority what attaches by operation of law and is counsel's\n              // call (AGL-1904/AGL-1956).\n              helperText={`${PLATFORM_BRAND_NAME} charges this price as typed — no tax is added. Your Commerce tax settings are a goods sales rate and do not apply to bookings.`}\n              value={draft?.priceUsd ?? ''}\n              onChange={(event) =>\n                setDraft((prev) =>\n                  prev\n                    ? {\n                        ...prev,\n                        priceUsd: event.target.value.replace(/[^0-9]/g, ''),\n                      }\n                    : prev,\n                )\n              }\n              size=\"small\"\n            />\n            <TextField\n              label=\"Timezone\"\n              value={draft?.timezone ?? ''}\n              onChange={(event) =>\n                setDraft((prev) =>\n                  prev ? { ...prev, timezone: event.target.value } : prev,\n                )\n              }\n              size=\"small\"\n              sx={{ minWidth: 180 }}\n            />\n          </Stack>\n          <TextField\n            label=\"Description (optional)\"\n            value={draft?.description ?? ''}\n            onChange={(event) =>\n              setDraft((prev) =>\n                prev ? { ...prev, description: event.target.value } : prev,\n              )\n            }\n            size=\"small\"\n            multiline\n            minRows={2}\n          />\n          <Typography variant=\"overline\" color=\"text.secondary\">\n            {'Weekly availability'}\n          </Typography>\n          {WEEKDAYS.map((day, index) => (\n            <TextField\n              key={day}\n              label={day}\n              placeholder=\"09:00-12:00, 13:00-17:00 (empty = closed)\"\n              value={draft?.windowText[index] ?? ''}\n              onChange={(event) =>\n                setDraft((prev) =>\n                  prev\n                    ? {\n                        ...prev,\n                        windowText: prev.windowText.map((text, i) =>\n                          i === index ? event.target.value : text,\n                        ),\n                      }\n                    : prev,\n                )\n              }\n              size=\"small\"\n            />\n          ))}\n          <Typography variant=\"overline\" color=\"text.secondary\">\n            {'CRM'}\n          </Typography>\n          {/*\n            What a booking of this service does to the booker's CRM record\n            (AGL-2660). The meeting is on by default — a booking IS a\n            meeting the record has — and the follow-up is the service's\n            choice, because not every service earns a call afterwards.\n          */}\n          <FormControlLabel\n            control={\n              <Switch\n                checked={draft?.crmMeetingActivity ?? true}\n                onChange={(event) =>\n                  setDraft((prev) =>\n                    prev\n                      ? { ...prev, crmMeetingActivity: event.target.checked }\n                      : prev,\n                  )\n                }\n                size=\"small\"\n              />\n            }\n            label=\"Log a meeting on the CRM record when this service is booked\"\n          />\n          <FormControlLabel\n            control={\n              <Switch\n                checked={draft?.crmFollowUpTask ?? false}\n                onChange={(event) =>\n                  setDraft((prev) =>\n                    prev\n                      ? { ...prev, crmFollowUpTask: event.target.checked }\n                      : prev,\n                  )\n                }\n                size=\"small\"\n              />\n            }\n            label=\"Create a follow-up task on the CRM record when this service is booked\"\n          />\n          <Typography variant=\"caption\" color=\"text.secondary\">\n            {'The follow-up is due one business day after the slot, on whoever ' +\n              'owns the record. Nothing is filed on a site whose CRM is off.'}\n          </Typography>\n        </DialogContent>\n        <DialogActions>\n          <Button onClick={() => setDraft(null)}>{'Cancel'}</Button>\n          <Button\n            variant=\"contained\"\n            color=\"primary\"\n            disabled={!draft?.name.trim()}\n            onClick={handleSave}\n          >\n            {'Save service'}\n          </Button>\n        </DialogActions>\n      </Dialog>\n    </Stack>\n  )\n}\nBookingsConsolePage.displayName = 'BookingsConsolePage'\n\nexport default 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package/src/lib/server/billing-webhook.d.ts

@@ -15,9 +15,4 @@
  * limitations under the License.
  */
 import type { BillingWebhookHandler } from '@aglyn/aglyn/server';
-/**
- * Paid-booking section of the platform Stripe webhook (AGL-170/418):
- * payment confirms the pendingPayment hold — relocated verbatim from the
- * console route; registered via registerBookingsConsoleApi.
- */
 export declare const bookingsBillingWebhookHandler: BillingWebhookHandler;

package/src/lib/server/billing-webhook.js

@@ -20,7 +20,9 @@ import { _ as _extends } from "@swc/helpers/_/_extends";
 // work scheduled any other way simply does not run.
 import { after } from "next/server";
 import { resolveBrandingProfile } from "@aglyn/aglyn/server";
-import { firebaseAdmin, getOrgForHost, hostSendingIdentity, meterHostEmail, renderHostEmailWithTokens, sendGa4Purchase } from "@aglyn/tenant-data-admin";
+import { firebaseAdmin, getOrgForHost, hostSendingIdentity, meterHostEmail, notifyHostManagers, renderHostEmailWithTokens, sendGa4Purchase } from "@aglyn/tenant-data-admin";
+import { paymentRiskEventFrom } from "@aglyn/aglyn/app-utils/payment-risk";
+import { recordPaymentRiskOnRecord, settlePaymentRiskDisputeOnRecord } from "@aglyn/tenant-data-admin/server/payment-risk-record";
 import { captureHostContact } from "@aglyn/tenant-runtime";
 import { bookingPlatformNetCents, shouldSendBookingPlatformPurchase } from "../model/booking-purchase-analytics.js";
 import { sendEmail } from "@aglyn/shared-util-email";
@@ -30,21 +32,87 @@ import { fileBookingOnCrm } from "./booking-crm.js";
  * Paid-booking section of the platform Stripe webhook (AGL-170/418):
  * payment confirms the pendingPayment hold — relocated verbatim from the
  * console route; registered via registerBookingsConsoleApi.
- */ export const bookingsBillingWebhookHandler = async ({ type, object })=>{
+ */ /** gRPC `Status.FAILED_PRECONDITION` — Firestore's "this query needs an index". */ const GRPC_FAILED_PRECONDITION = 9;
+/**
+ * The booking a charge paid for, found by the `paymentIntentId` the paid
+ * handler below records (AGL-2315), or null. A missing collection-group
+ * index is logged and answered null rather than thrown: no redelivery can
+ * fix it, and the dispute then reaches staff through the route's
+ * unattributed-dispute alert instead of vanishing.
+ */ async function findBookingForPayment(paymentIntentId) {
+    if (!paymentIntentId) return null;
+    const matches = await firebaseAdmin.app().firestore().collectionGroup('bookings').where('paymentIntentId', '==', paymentIntentId).limit(2).get().catch((error)=>{
+        if ((error == null ? void 0 : error.code) !== GRPC_FAILED_PRECONDITION) throw error;
+        console.error('Booking payment lookup needs the collection-group index on ' + 'bookings.paymentIntentId (AGL-3360)', error);
+        return null;
+    });
+    // One payment intent pays one booking; two is corrupt data, and stamping
+    // an arbitrary one would tell the wrong merchant.
+    return matches && matches.docs.length === 1 ? matches.docs[0] : null;
+}
+export const bookingsBillingWebhookHandler = async ({ type, object })=>{
     var _object_metadata;
+    // Fraud signals on a paid booking (AGL-3360): an issuer's early fraud
+    // warning, a Radar review, or a dispute. Booking deposits never heard
+    // about any of them, so the merchant learned of a chargeback from Stripe
+    // alone. The signal now lands on the BOOKING, through the shared
+    // `paymentRisk` shape every plugin stamps, and the site's managers are
+    // told once. Nothing is refunded or canceled: the merchant decides.
+    const risk = paymentRiskEventFrom(type, object);
+    if (risk) {
+        var _ref, _booking_get;
+        var _booking_ref_parent_parent;
+        const booking = await findBookingForPayment(risk.paymentIntentId);
+        if (!booking) return;
+        const hostId = String((_ref = (_booking_ref_parent_parent = booking.ref.parent.parent) == null ? void 0 : _booking_ref_parent_parent.id) != null ? _ref : '');
+        await recordPaymentRiskOnRecord({
+            ref: booking.ref,
+            signal: risk.signal,
+            hostId,
+            subjectLabel: `Booking ${String((_booking_get = booking.get('serviceName')) != null ? _booking_get : booking.id)}`,
+            link: `/${hostId}/bookings`,
+            notificationType: 'content.booking'
+        }, {
+            firestore: firebaseAdmin.app().firestore(),
+            notify: notifyHostManagers
+        });
+        return {
+            claimed: true,
+            hostId
+        };
+    }
+    // A dispute's outcome, on the signal `created` stamped. Claimed only when
+    // it was NOT lost: a lost booking dispute takes money back that nothing
+    // here reverses or records, which is exactly what the route's
+    // unattributed-dispute alert is for, so staff still hear about it.
+    if (type === 'charge.dispute.closed') {
+        var _ref1, _ref2, _ref3, _ref4;
+        var _object_payment_intent, _booking_ref_parent_parent1;
+        const paymentIntentId = typeof (object == null ? void 0 : object.payment_intent) === 'string' ? object.payment_intent : String((_ref1 = object == null ? void 0 : (_object_payment_intent = object.payment_intent) == null ? void 0 : _object_payment_intent.id) != null ? _ref1 : '');
+        const booking = await findBookingForPayment(paymentIntentId);
+        if (!booking) return;
+        const outcome = String((_ref2 = object == null ? void 0 : object.status) != null ? _ref2 : '');
+        await settlePaymentRiskDisputeOnRecord(booking.ref, String((_ref3 = object == null ? void 0 : object.id) != null ? _ref3 : ''), outcome, {
+            firestore: firebaseAdmin.app().firestore()
+        });
+        return outcome === 'lost' ? undefined : {
+            claimed: true,
+            hostId: String((_ref4 = (_booking_ref_parent_parent1 = booking.ref.parent.parent) == null ? void 0 : _booking_ref_parent_parent1.id) != null ? _ref4 : '')
+        };
+    }
     // Paid bookings (AGL-170): payment confirms the pendingPayment hold.
     if (type === 'checkout.session.completed' && (object == null ? void 0 : (_object_metadata = object.metadata) == null ? void 0 : _object_metadata.type) === 'booking-payment' && (object == null ? void 0 : object.payment_status) === 'paid') {
         var _object_metadata1;
         const { hostId, bookingId } = (_object_metadata1 = object.metadata) != null ? _object_metadata1 : {};
         if (hostId && bookingId) {
-            var _ref, _ref1, _ref2, _ref3;
-            var _object_metadata2, _object_payment_intent, _object_metadata3;
+            var _ref5, _ref6, _ref7, _ref8;
+            var _object_metadata2, _object_payment_intent1, _object_metadata3;
             const firestore = firebaseAdmin.app().firestore();
             const bookingRef = firestore.collection('hosts').doc(String(hostId)).collection('bookings').doc(String(bookingId));
             // WHAT THE CLIENT HANDED OVER, ALL OF IT. Tax included: this is the
             // ceiling `refund.ts` reverses against, and the client paid the tax
             // too — a net figure here would strand part of a refund.
-            const paidAmountCents = Math.max(0, Math.round(Number((_ref = object == null ? void 0 : object.amount_total) != null ? _ref : 0)));
+            const paidAmountCents = Math.max(0, Math.round(Number((_ref5 = object == null ? void 0 : object.amount_total) != null ? _ref5 : 0)));
             // THE MERCHANT'S SERVICE TAX, SEPARATED OUT (AGL-2028).
             //
             // `server.ts` charges the merchant's own service rate as an ordinary
@@ -54,7 +122,7 @@ import { fileBookingOnCrm } from "./booking-crm.js";
             // `amount_total` is service-plus-tax while Stripe's own tax fields
             // read zero, and the session's metadata is the only witness — exactly
             // as it is for a buy-now sale.
-            const taxCents = Math.max(0, Math.round(Number((_ref1 = object == null ? void 0 : (_object_metadata2 = object.metadata) == null ? void 0 : _object_metadata2.taxCents) != null ? _ref1 : 0)));
+            const taxCents = Math.max(0, Math.round(Number((_ref6 = object == null ? void 0 : (_object_metadata2 = object.metadata) == null ? void 0 : _object_metadata2.taxCents) != null ? _ref6 : 0)));
             // The merchant's REVENUE, which is the charge less the tax. Used for
             // the contact's lifetime value below: tax is collected on behalf of
             // an authority and is not money the business earned, so counting it
@@ -75,8 +143,8 @@ import { fileBookingOnCrm } from "./booking-crm.js";
             // rate follows the plan (AGL-2289's rule) and the plan moves, so
             // re-resolving it during a refund would reverse a share that was never
             // taken. `'0'` is a real recorded answer on the 0%-rate tiers.
-            const paymentIntentId = typeof (object == null ? void 0 : object.payment_intent) === 'string' ? object.payment_intent : String((_ref2 = object == null ? void 0 : (_object_payment_intent = object.payment_intent) == null ? void 0 : _object_payment_intent.id) != null ? _ref2 : '');
-            const chargedFeeCents = Math.max(0, Math.round(Number((_ref3 = object == null ? void 0 : (_object_metadata3 = object.metadata) == null ? void 0 : _object_metadata3.feeCents) != null ? _ref3 : 0)));
+            const paymentIntentId = typeof (object == null ? void 0 : object.payment_intent) === 'string' ? object.payment_intent : String((_ref7 = object == null ? void 0 : (_object_payment_intent1 = object.payment_intent) == null ? void 0 : _object_payment_intent1.id) != null ? _ref7 : '');
+            const chargedFeeCents = Math.max(0, Math.round(Number((_ref8 = object == null ? void 0 : (_object_metadata3 = object.metadata) == null ? void 0 : _object_metadata3.feeCents) != null ? _ref8 : 0)));
             // Redelivery guard (AGL-1755), the AGL-1748 shape. This was an
             // unconditional merge-set with no status check at all — idempotent
             // only by accident, because every value it wrote was fixed. A
@@ -303,7 +371,7 @@ import { fileBookingOnCrm } from "./booking-crm.js";
             // Confirmation email now that payment cleared (env-gated inside
             // sendEmail, which no-ops when Resend isn't configured).
             if (booking['email']) {
-                var _booking_name, _booking_serviceName1, _booking_name1, _booking_serviceName2, _booking_timezone, _ref4, _booking_serviceName3;
+                var _booking_name, _booking_serviceName1, _booking_name1, _booking_serviceName2, _booking_timezone, _ref9, _booking_serviceName3;
                 var _this;
                 const when = new Date(Number(booking['startsAtMs'])).toLocaleString('en-US', {
                     dateStyle: 'full',
@@ -324,7 +392,7 @@ import { fileBookingOnCrm } from "./booking-crm.js";
                 const branding = resolveBrandingProfile((_this = await getOrgForHost(String(hostId)).catch(()=>null)) == null ? void 0 : _this.org);
                 await sendEmail(_extends({
                     to: String(booking['email']),
-                    subject: (_ref4 = designed == null ? void 0 : designed.subject) != null ? _ref4 : `Booking confirmed: ${(_booking_serviceName3 = booking['serviceName']) != null ? _booking_serviceName3 : ''}`,
+                    subject: (_ref9 = designed == null ? void 0 : designed.subject) != null ? _ref9 : `Booking confirmed: ${(_booking_serviceName3 = booking['serviceName']) != null ? _booking_serviceName3 : ''}`,
                     text: (designed == null ? void 0 : designed.text) || fallbackText
                 }, (designed == null ? void 0 : designed.html) ? {
                     html: designed.html
@@ -332,7 +400,10 @@ import { fileBookingOnCrm } from "./booking-crm.js";
                     fromName: branding.fromName,
                     sendingIdentity: await hostSendingIdentity(String(hostId)),
                     audience: 'tenant',
-                    context: 'paid booking confirmation'
+                    context: 'paid booking confirmation',
+                    // Owed to the recipient by their own booking: the phishing
+                    // screen's soft rules never hold it (AGL-3356).
+                    owedFor: 'booking'
                 }));
                 // Cost meter (AGL-1438), matching the free-booking path.
                 // Transactional: the guest has already paid.