@agenticmail/enterprise 0.5.327 → 0.5.329

package/src/engine/chat-poller.ts

@@ -1,913 +0,0 @@
-/**
- * Centralized Google Chat Poller
- *
- * ONE poller per enterprise server — polls all monitored spaces,
- * routes messages to the right agent via smart dispatch.
- *
- * Architecture:
- *   Google Chat API ← single poller (30s interval)
- *         │
- *    Smart Router (no LLM for 90% of messages)
- *         │
- *   ┌─────┼─────┐
- *   ▼     ▼     ▼
- * Agent1 Agent2 Agent3  ← via POST /api/runtime/chat
- *
- * Routing priority:
- *   1. Direct @mention → that agent
- *   2. Thread ownership → whoever started the thread owns it
- *   3. DM → space's assigned agent
- *   4. Role/keyword match → agent whose role matches
- *   5. Round-robin / default agent → fallback
- *
- * Scaling notes:
- *   - Single poller regardless of agent count
- *   - One API call per space per interval (not per agent)
- *   - Message dedup via DB-persisted cursor (last message name per space)
- *   - Circuit breaker on API failures (exponential backoff)
- *   - No LLM calls for routing — pure rule-based
- */
-
-import type { AgentLifecycleManager } from './lifecycle.js';
-
-// ─── Types ──────────────────────────────────────────────
-
-interface ChatMessage {
-  name: string;          // spaces/XXX/messages/YYY
-  sender: {
-    name?: string;       // users/123
-    displayName?: string;
-    email?: string;
-    type?: 'HUMAN' | 'BOT';
-  };
-  text: string;
-  createTime: string;
-  thread?: { name?: string };
-  space?: { name?: string; displayName?: string; type?: string };
-  argumentText?: string; // text without @mention prefix
-  annotations?: any[];   // Google Chat annotations (mentions, etc.)
-}
-
-interface MonitoredSpace {
-  spaceId: string;       // spaces/XXX
-  displayName: string;
-  /** Agent IDs that are "members" of this space */
-  agentIds: string[];
-  /** Default agent for unrouted messages */
-  defaultAgentId?: string;
-  /** Last processed message name (cursor) */
-  lastMessageName?: string;
-  /** Last processed message timestamp */
-  lastMessageTime?: string;
-}
-
-interface AgentEndpoint {
-  id: string;
-  name: string;
-  displayName: string;
-  email: string;         // agent's email — used to skip own messages
-  port: number;
-  host: string;
-  roles: string[];       // e.g. ['calendar', 'email', 'general']
-  keywords: string[];    // trigger keywords for routing
-  enabled: boolean;
-}
-
-interface ChatPollerConfig {
-  lifecycle: AgentLifecycleManager;
-  getToken: () => Promise<string>;  // OAuth token for Chat API
-  engineDb: any;
-  /** Agent endpoints for forwarding */
-  agents: AgentEndpoint[];
-  /** Poll interval in ms (default: 30000) */
-  intervalMs?: number;
-  /** Max backoff on errors in ms (default: 300000 = 5 min) */
-  maxBackoffMs?: number;
-  /** Workforce manager for work hours enforcement */
-  workforce?: any;
-}
-
-interface ThreadOwnership {
-  threadName: string;
-  agentId: string;
-  lastActivity: number;
-}
-
-// ─── Constants ──────────────────────────────────────────
-
-const CHAT_BASE = 'https://chat.googleapis.com/v1';
-const DEFAULT_INTERVAL = 30_000;
-const MAX_BACKOFF = 300_000;
-const THREAD_OWNERSHIP_TTL = 24 * 60 * 60 * 1000; // 24h
-
-// ─── Chat Poller Class ──────────────────────────────────
-
-export class ChatPoller {
-  private config: ChatPollerConfig;
-  private spaces: Map<string, MonitoredSpace> = new Map();
-  private threadOwners: Map<string, ThreadOwnership> = new Map();
-  private processedMessages: Set<string> = new Set();
-  private userEmailCache: Map<string, string> = new Map(); // users/123 → email
-  private userDisplayNames: Map<string, string> = new Map(); // users/123 → display name
-  private timer: ReturnType<typeof setInterval> | null = null;
-  private backoffMs = 0;
-  private consecutiveErrors = 0;
-  private running = false;
-  private pollCount = 0;
-
-  constructor(config: ChatPollerConfig) {
-    this.config = config;
-  }
-
-  // ─── Lifecycle ──────────────────────────────────────
-
-  async start(): Promise<void> {
-    if (this.running) return;
-    this.running = true;
-
-    // Discover spaces to monitor (before loadState, so cursors can be restored)
-    await this.discoverSpaces();
-
-    // Load persisted state (cursors, thread ownership)
-    await this.loadState();
-
-    if (this.spaces.size === 0) {
-      console.log('[chat-poller] No spaces to monitor. Will check again on next poll.');
-    } else {
-      console.log(`[chat-poller] Monitoring ${this.spaces.size} space(s): ${[...this.spaces.values()].map(s => s.displayName).join(', ')}`);
-    }
-
-    // Start polling loop
-    const interval = this.config.intervalMs || DEFAULT_INTERVAL;
-    console.log(`[chat-poller] ✅ Started (interval: ${interval / 1000}s)`);
-
-    // Load manual user→email mappings from DB (for external spaces where API can't resolve)
-    try {
-      const rows = await this.config.engineDb.query(
-        `SELECT value FROM engine_settings WHERE key = 'chat_user_mappings'`
-      );
-      if (rows?.[0]?.value) {
-        const mappings = typeof rows[0].value === 'string' ? JSON.parse(rows[0].value) : rows[0].value;
-        // Format: { "users/123": "email" } or { "users/123": { email: "...", displayName: "..." } }
-        for (const [key, val] of Object.entries(mappings as Record<string, any>)) {
-          const email = typeof val === 'string' ? val : val?.email;
-          const displayName = typeof val === 'object' ? val?.displayName : undefined;
-          if (email) this.userEmailCache.set(key, email);
-          if (displayName) this.userDisplayNames.set(key, displayName);
-        }
-        console.log(`[chat-poller] Loaded ${Object.keys(mappings).length} manual user→email mapping(s)`);
-      }
-    } catch {}
-
-    // Resolve user emails from space memberships (needs a token)
-    try {
-      const token = await this.config.getToken();
-      await this.resolveSpaceMembers(token);
-    } catch (err: any) {
-      console.warn(`[chat-poller] Could not resolve member emails: ${err.message}`);
-    }
-
-    // If we have no persisted state, do a "catch-up" poll to mark existing messages as seen
-    // This prevents replying to old messages on first startup
-    const hadState = this.processedMessages.size > 0;
-    if (!hadState && this.spaces.size > 0) {
-      await this.catchUpExistingMessages().catch(err =>
-        console.error(`[chat-poller] Catch-up error: ${err.message}`)
-      );
-    } else {
-      // Normal first poll
-      this.poll().catch(err => console.error(`[chat-poller] Initial poll error: ${err.message}`));
-    }
-
-    this.timer = setInterval(() => {
-      if (this.backoffMs > 0) {
-        this.backoffMs = Math.max(0, this.backoffMs - interval);
-        if (this.backoffMs > 0) {
-          console.log(`[chat-poller] Backing off (${Math.round(this.backoffMs / 1000)}s remaining)`);
-          return;
-        }
-      }
-      this.poll().catch(err => console.error(`[chat-poller] Poll error: ${err.message}`));
-    }, interval);
-  }
-
-  stop(): void {
-    this.running = false;
-    if (this.timer) {
-      clearInterval(this.timer);
-      this.timer = null;
-    }
-    this.saveState().catch(() => {});
-    console.log('[chat-poller] Stopped');
-  }
-
-  // ─── Space Management ───────────────────────────────
-
-  /** Add a space to monitor */
-  addSpace(space: MonitoredSpace): void {
-    this.spaces.set(space.spaceId, space);
-    console.log(`[chat-poller] Added space: ${space.displayName} (${space.spaceId}), agents: ${space.agentIds.join(', ')}`);
-  }
-
-  /** Remove a space from monitoring */
-  removeSpace(spaceId: string): void {
-    this.spaces.delete(spaceId);
-  }
-
-  /** Get monitoring status */
-  getStatus(): { running: boolean; spaces: number; pollCount: number; consecutiveErrors: number; backoffMs: number } {
-    return {
-      running: this.running,
-      spaces: this.spaces.size,
-      pollCount: this.pollCount,
-      consecutiveErrors: this.consecutiveErrors,
-      backoffMs: this.backoffMs,
-    };
-  }
-
-  // ─── Resolve User Emails via Space Members ───────────
-
-  /** Pre-load user ID → email mappings from space membership lists */
-  private async resolveSpaceMembers(token: string): Promise<void> {
-    for (const [, space] of this.spaces) {
-      try {
-        const url = new URL(`${CHAT_BASE}/${space.spaceId}/members`);
-        url.searchParams.set('pageSize', '100');
-        const res = await fetch(url.toString(), {
-          headers: { Authorization: `Bearer ${token}` },
-          signal: AbortSignal.timeout(10_000),
-        });
-        if (!res.ok) continue;
-        const data = await res.json() as any;
-        for (const m of (data.memberships || [])) {
-          const userId = m.member?.name; // users/123456
-          const email = m.member?.email || m.member?.domainId || '';
-          const displayName = m.member?.displayName || '';
-          if (userId && email) {
-            this.userEmailCache.set(userId, email);
-          }
-          // Cache displayName for all users (even without email)
-          if (userId && displayName) {
-            this.userDisplayNames.set(userId, displayName);
-          }
-          // Also try People API for users without email
-          if (userId && !email) {
-            const personEmail = await this.resolveViaDirectory(token, userId).catch(() => '');
-            if (personEmail) {
-              this.userEmailCache.set(userId, personEmail);
-            }
-          }
-          // Cache displayName → email mapping too (for agent filtering)
-          if (displayName && email) {
-            this.userEmailCache.set(`name:${displayName}`, email);
-          }
-        }
-      } catch {}
-    }
-    if (this.userEmailCache.size > 0) {
-      console.log(`[chat-poller] Resolved ${this.userEmailCache.size} user mapping(s) from space memberships`);
-    }
-  }
-
-  /** 
-   * Resolve email for a user ID using multiple strategies.
-   * Works for both Workspace and external (Gmail) users.
-   */
-  private async resolveViaDirectory(token: string, userId: string): Promise<string> {
-    const numericId = userId.replace('users/', '');
-
-    // Strategy 1: People API (works for Workspace users)
-    try {
-      const res = await fetch(
-        `https://people.googleapis.com/v1/people/${numericId}?personFields=emailAddresses`,
-        { headers: { Authorization: `Bearer ${token}` }, signal: AbortSignal.timeout(5_000) }
-      );
-      if (res.ok) {
-        const data = await res.json() as any;
-        const email = data.emailAddresses?.[0]?.value;
-        if (email) return email;
-      }
-    } catch {}
-
-    // Strategy 2: Check all monitored spaces for member details
-    // Chat API returns member info including email for space members
-    for (const space of this.spaces.values()) {
-      try {
-        const res = await fetch(
-          `${CHAT_BASE}/${space.spaceId}/members?filter=member.type%3D%22HUMAN%22&pageSize=100`,
-          { headers: { Authorization: `Bearer ${token}` }, signal: AbortSignal.timeout(5_000) }
-        );
-        if (!res.ok) continue;
-        const data = await res.json() as any;
-        for (const m of (data.memberships || [])) {
-          const memberId = m.member?.name;
-          const email = m.member?.email || '';
-          const displayName = m.member?.displayName || '';
-          if (memberId && email) {
-            this.userEmailCache.set(memberId, email);
-            if (displayName) this.userDisplayNames.set(memberId, displayName);
-          }
-          if (memberId === userId && email) return email;
-        }
-      } catch {}
-    }
-
-    // Strategy 3: Google Contacts / Other People connections
-    try {
-      const res = await fetch(
-        `https://people.googleapis.com/v1/people:searchContacts?query=${numericId}&readMask=emailAddresses,names&pageSize=5`,
-        { headers: { Authorization: `Bearer ${token}` }, signal: AbortSignal.timeout(5_000) }
-      );
-      if (res.ok) {
-        const data = await res.json() as any;
-        const email = data.results?.[0]?.person?.emailAddresses?.[0]?.value;
-        if (email) return email;
-      }
-    } catch {}
-
-    return '';
-  }
-
-  /**
-   * Lazy-resolve email for a sender on first encounter.
-   * Called during message processing when cache misses.
-   */
-  private async lazyResolveEmail(userId: string): Promise<string> {
-    // Already cached?
-    if (this.userEmailCache.has(userId)) return this.userEmailCache.get(userId)!;
-    
-    try {
-      const token = await this.config.getToken();
-      const email = await this.resolveViaDirectory(token, userId);
-      if (email) {
-        this.userEmailCache.set(userId, email);
-        console.log(`[chat-poller] Lazy-resolved ${userId} → ${email}`);
-        return email;
-      }
-    } catch {}
-    return '';
-  }
-
-  /** Look up email for a sender user ID */
-  private resolveEmail(senderName: string, rawEmail: string): string {
-    if (rawEmail) return rawEmail;
-    // Check cache
-    if (senderName && this.userEmailCache.has(senderName)) {
-      return this.userEmailCache.get(senderName)!;
-    }
-    // Extract from users/email@domain format (sometimes used)
-    if (senderName?.startsWith('users/') && senderName.includes('@')) {
-      return senderName.replace('users/', '');
-    }
-    return '';
-  }
-
-  // ─── Initial Catch-Up (mark existing messages as seen) ──
-
-  private async catchUpExistingMessages(): Promise<void> {
-    let token: string;
-    try {
-      token = await this.config.getToken();
-    } catch (err: any) {
-      console.error(`[chat-poller] Catch-up token refresh failed: ${err.message}`);
-      return;
-    }
-
-    for (const [, space] of this.spaces) {
-      try {
-        let totalMarked = 0;
-        let pageToken: string | undefined;
-
-        // Paginate through ALL messages to mark them as seen
-        do {
-          const url = new URL(`${CHAT_BASE}/${space.spaceId}/messages`);
-          url.searchParams.set('pageSize', '1000');
-          url.searchParams.set('orderBy', 'createTime desc');
-          if (pageToken) url.searchParams.set('pageToken', pageToken);
-
-          const res = await fetch(url.toString(), {
-            headers: { Authorization: `Bearer ${token}` },
-            signal: AbortSignal.timeout(15_000),
-          });
-
-          if (!res.ok) {
-            console.warn(`[chat-poller] Catch-up failed for ${space.displayName}: ${res.status}`);
-            break;
-          }
-
-          const data = await res.json() as any;
-          const messages = data.messages || [];
-
-          for (const m of messages) {
-            if (m.name) this.processedMessages.add(m.name);
-          }
-
-          // Set cursor to the latest message (first page, first item = newest)
-          if (totalMarked === 0 && messages.length > 0) {
-            space.lastMessageName = messages[0].name;
-            space.lastMessageTime = messages[0].createTime;
-          }
-
-          totalMarked += messages.length;
-          pageToken = data.nextPageToken;
-
-          // Safety: cap at 5000 messages
-          if (totalMarked >= 5000) break;
-        } while (pageToken);
-
-        console.log(`[chat-poller] Catch-up: marked ${totalMarked} existing messages in ${space.displayName} as seen`);
-      } catch (err: any) {
-        console.warn(`[chat-poller] Catch-up error for ${space.displayName}: ${err.message}`);
-      }
-    }
-
-    // Persist the initial state
-    await this.saveState().catch(() => {});
-  }
-
-  // ─── Core Poll Loop ─────────────────────────────────
-
-  private async poll(): Promise<void> {
-    if (!this.running) return;
-    this.pollCount++;
-
-    // Re-discover spaces periodically (every 20 polls ≈ 10 min)
-    if (this.pollCount % 20 === 0) {
-      await this.discoverSpaces();
-    }
-
-    // Clean up expired thread ownership
-    this.cleanThreadOwnership();
-
-    let token: string;
-    try {
-      token = await this.config.getToken();
-    } catch (err: any) {
-      console.error(`[chat-poller] Token refresh failed: ${err.message}`);
-      this.handleError();
-      return;
-    }
-
-    let hadError = false;
-
-    for (const [_spaceId, space] of this.spaces) {
-      try {
-        await this.pollSpace(token, space);
-      } catch (err: any) {
-        console.error(`[chat-poller] Error polling ${space.displayName}: ${err.message}`);
-        hadError = true;
-      }
-    }
-
-    if (hadError) {
-      this.handleError();
-    } else {
-      // Reset backoff on success
-      this.consecutiveErrors = 0;
-      this.backoffMs = 0;
-    }
-
-    // Persist state periodically (every 5 polls)
-    if (this.pollCount % 5 === 0) {
-      await this.saveState().catch(() => {});
-    }
-  }
-
-  private async pollSpace(token: string, space: MonitoredSpace): Promise<void> {
-    // Build filter: only messages after our cursor
-    const query: Record<string, string> = {
-      pageSize: '50',
-      orderBy: 'createTime asc',
-    };
-    if (space.lastMessageTime) {
-      // Fetch messages created after our last known time
-      query.filter = `createTime > "${space.lastMessageTime}"`;
-    }
-
-    const url = new URL(`${CHAT_BASE}/${space.spaceId}/messages`);
-    for (const [k, v] of Object.entries(query)) url.searchParams.set(k, v);
-
-    const res = await fetch(url.toString(), {
-      headers: { Authorization: `Bearer ${token}` },
-      signal: AbortSignal.timeout(15_000),
-    });
-
-    if (!res.ok) {
-      const errText = await res.text().catch(() => '');
-      throw new Error(`Chat API ${res.status}: ${errText.slice(0, 200)}`);
-    }
-
-    const data = await res.json() as any;
-    const messages: ChatMessage[] = (data.messages || []).map((m: any) => {
-      return {
-      name: m.name,
-      sender: {
-        name: m.sender?.name,
-        displayName: m.sender?.displayName || this.userDisplayNames.get(m.sender?.name || '') || '',
-        // Resolve email from cache, domainId, or users/email@domain format
-        email: this.resolveEmail(m.sender?.name, m.sender?.email || m.sender?.domainId || ''),
-        type: m.sender?.type,
-      },
-      text: m.argumentText?.trim() || m.text?.trim() || '',
-      annotations: m.annotations,  // preserve for mention detection
-      createTime: m.createTime,
-      thread: m.thread,
-      space: m.space || { name: space.spaceId, displayName: space.displayName },
-    };});
-
-    if (messages.length === 0) return;
-    if (this.pollCount <= 5) {
-      console.log(`[chat-poller] ${space.displayName}: fetched ${messages.length} messages (poll #${this.pollCount}, cursor: ${space.lastMessageTime || 'none'})`);
-    }
-
-    // Build set of agent emails/names to skip (agents' own messages)
-    const agentEmails = new Set(this.config.agents.map(a => a.email?.toLowerCase()).filter(Boolean));
-    const agentDisplayNames = new Set(this.config.agents.map(a => a.displayName).filter(Boolean));
-
-    // Process new messages (skip already-seen, bot messages, and agent's own messages)
-    let newCount = 0;
-    for (const msg of messages) {
-      // Skip bot messages
-      if (msg.sender.type === 'BOT') continue;
-
-      // Skip messages FROM our own agents (they send via OAuth, look like humans)
-      const senderEmail = (msg.sender.email || '').toLowerCase();
-      const senderName = msg.sender.displayName || '';
-      const senderUserId = msg.sender.name || '';
-      if (senderEmail && agentEmails.has(senderEmail)) continue;
-      if (senderName && agentDisplayNames.has(senderName)) continue;
-      // Also check via user ID cache
-      const cachedEmail = senderUserId ? this.userEmailCache.get(senderUserId) : '';
-      if (cachedEmail && agentEmails.has(cachedEmail.toLowerCase())) continue;
-
-      // Skip already processed
-      if (this.processedMessages.has(msg.name)) continue;
-
-      // Lazy-resolve email if still unknown
-      if (!msg.sender.email && msg.sender.name) {
-        const resolved = await this.lazyResolveEmail(msg.sender.name);
-        if (resolved) {
-          msg.sender.email = resolved;
-          // Also try to get display name from cache
-          if (!msg.sender.displayName || msg.sender.displayName === 'Unknown') {
-            msg.sender.displayName = this.userDisplayNames.get(msg.sender.name) || msg.sender.displayName;
-          }
-        }
-      }
-
-      // Route and dispatch
-      await this.routeMessage(msg, space);
-      this.processedMessages.add(msg.name);
-      newCount++;
-
-      // Update cursor
-      space.lastMessageName = msg.name;
-      space.lastMessageTime = msg.createTime;
-    }
-
-    // Always update cursor to latest message time (even if all skipped)
-    // so we don't re-fetch the same messages next poll
-    if (messages.length > 0) {
-      const last = messages[messages.length - 1];
-      if (!space.lastMessageTime || last.createTime > space.lastMessageTime) {
-        space.lastMessageName = last.name;
-        space.lastMessageTime = last.createTime;
-      }
-    }
-
-    if (newCount > 0) {
-      console.log(`[chat-poller] ${space.displayName}: ${newCount} new message(s) processed`);
-    }
-
-    // Cap processedMessages set size (keep last 5000)
-    if (this.processedMessages.size > 5000) {
-      const arr = [...this.processedMessages];
-      this.processedMessages = new Set(arr.slice(arr.length - 3000));
-    }
-  }
-
-  // ─── Smart Message Router ───────────────────────────
-
-  private async routeMessage(msg: ChatMessage, space: MonitoredSpace): Promise<void> {
-    const agents = this.config.agents.filter(a => a.enabled && space.agentIds.includes(a.id));
-
-    if (agents.length === 0) {
-      console.warn(`[chat-poller] No active agents for space ${space.displayName}, dropping message`);
-      return;
-    }
-
-    // ─── Priority 1: Direct @mention (check ALL space agents, not just enabled) ──
-    // If someone @mentions a disabled agent, we still route to that agent (wake it up).
-    const allSpaceAgents = this.config.agents.filter(a => space.agentIds.includes(a.id));
-    console.log(`[chat-poller] Routing: text="${msg.text.slice(0,80)}", agents=[${allSpaceAgents.map(a => `${a.name}/${a.displayName}(${a.enabled?'on':'off'})`).join(', ')}], annotations=${JSON.stringify(msg.annotations?.length || 0)}`);
-    const mentionedAgent = this.findMentionedAgent(msg.text, allSpaceAgents, msg.annotations);
-    if (mentionedAgent) {
-      // Record thread ownership
-      if (msg.thread?.name) {
-        this.threadOwners.set(msg.thread.name, {
-          threadName: msg.thread.name,
-          agentId: mentionedAgent.id,
-          lastActivity: Date.now(),
-        });
-      }
-      await this.dispatchToAgent(mentionedAgent, msg, space);
-      return;
-    }
-
-    // If only one enabled agent and no mention match, route to them
-    if (agents.length === 1) {
-      await this.dispatchToAgent(agents[0], msg, space);
-      return;
-    }
-
-    // ─── Priority 2: Thread ownership ─────────────────
-    if (msg.thread?.name) {
-      const owner = this.threadOwners.get(msg.thread.name);
-      if (owner) {
-        const ownerAgent = agents.find(a => a.id === owner.agentId);
-        if (ownerAgent) {
-          owner.lastActivity = Date.now();
-          await this.dispatchToAgent(ownerAgent, msg, space);
-          return;
-        }
-      }
-    }
-
-    // ─── Priority 3: Role/keyword match ───────────────
-    const keywordAgent = this.findKeywordAgent(msg.text, agents);
-    if (keywordAgent) {
-      if (msg.thread?.name) {
-        this.threadOwners.set(msg.thread.name, {
-          threadName: msg.thread.name,
-          agentId: keywordAgent.id,
-          lastActivity: Date.now(),
-        });
-      }
-      await this.dispatchToAgent(keywordAgent, msg, space);
-      return;
-    }
-
-    // ─── Priority 4: Default agent ────────────────────
-    if (space.defaultAgentId) {
-      const defaultAgent = agents.find(a => a.id === space.defaultAgentId);
-      if (defaultAgent) {
-        await this.dispatchToAgent(defaultAgent, msg, space);
-        return;
-      }
-    }
-
-    // ─── Priority 5: Round-robin fallback ─────────────
-    // Use message hash to distribute evenly (deterministic, not random)
-    const hash = this.simpleHash(msg.name);
-    const target = agents[hash % agents.length];
-    await this.dispatchToAgent(target, msg, space);
-  }
-
-  /** Check if message directly mentions an agent by name or via annotations */
-  private findMentionedAgent(text: string, agents: AgentEndpoint[], annotations?: any[]): AgentEndpoint | null {
-    const lower = text.toLowerCase();
-
-    // Method 1: Check Google Chat annotations (most reliable — structured mention data)
-    if (annotations?.length) {
-      for (const ann of annotations) {
-        if (ann.type === 'USER_MENTION' && ann.userMention) {
-          const mentionedEmail = ann.userMention.user?.email?.toLowerCase();
-          const mentionedName = ann.userMention.user?.displayName?.toLowerCase();
-          for (const agent of agents) {
-            if (mentionedEmail && agent.email?.toLowerCase() === mentionedEmail) return agent;
-            if (mentionedName && agent.displayName?.toLowerCase() === mentionedName) return agent;
-            if (mentionedName && agent.name?.toLowerCase() === mentionedName) return agent;
-          }
-        }
-      }
-    }
-
-    // Method 2: Text pattern matching (fallback)
-    for (const agent of agents) {
-      const names = [agent.name, agent.displayName].filter(Boolean).map(n => n.toLowerCase());
-      for (const name of names) {
-        // Match @name, name at start, or just name anywhere preceded by space/start
-        if (lower.includes(`@${name}`) || lower.startsWith(`${name},`) || lower.startsWith(`${name} `)) {
-          return agent;
-        }
-      }
-    }
-    return null;
-  }
-
-  /** Match message to agent by keywords/role */
-  private findKeywordAgent(text: string, agents: AgentEndpoint[]): AgentEndpoint | null {
-    const lower = text.toLowerCase();
-    let bestMatch: AgentEndpoint | null = null;
-    let bestScore = 0;
-
-    for (const agent of agents) {
-      let score = 0;
-      for (const kw of agent.keywords) {
-        if (lower.includes(kw.toLowerCase())) {
-          score += kw.length; // Longer keyword = stronger match
-        }
-      }
-      if (score > bestScore) {
-        bestScore = score;
-        bestMatch = agent;
-      }
-    }
-
-    // Only return if we have a meaningful match (at least one keyword hit)
-    return bestScore > 0 ? bestMatch : null;
-  }
-
-  // ─── Dispatch to Agent ──────────────────────────────
-
-  private async dispatchToAgent(agent: AgentEndpoint, msg: ChatMessage, space: MonitoredSpace): Promise<void> {
-    // ── Work hours enforcement ──
-    if (this.config.workforce) {
-      const { onDuty, reason } = this.config.workforce.shouldBeWorking(agent.id);
-      if (!onDuty) {
-        const managerEmail = this.config.workforce.getManagerEmail(agent.id);
-        const senderEmail = msg.sender.email || this.userEmailCache.get(msg.sender.name || '') || '';
-        const isFromManager = managerEmail && senderEmail.toLowerCase() === managerEmail.toLowerCase();
-        if (!isFromManager) {
-          const senderId2 = msg.sender.name || 'no-id';
-          const senderDisplay = msg.sender.displayName || 'no-name';
-          console.log(`[chat-poller] ${agent.displayName}: SKIPPED chat from ${senderEmail || 'unknown'} (id=${senderId2}, name="${senderDisplay}") — ${reason}. Only manager can wake agent off-hours.`);
-          return;
-        }
-        console.log(`[chat-poller] ${agent.displayName}: off-hours but manager message — waking agent`);
-      }
-    }
-
-    const senderId = msg.sender.name || '';
-    const chatContext = {
-      source: 'google_chat',
-      senderName: msg.sender.displayName || this.userDisplayNames.get(senderId) || 'Unknown',
-      senderEmail: msg.sender.email || this.userEmailCache.get(senderId) || '',
-      spaceName: space.displayName || 'Chat',
-      spaceId: space.spaceId,
-      threadId: msg.thread?.name || '',
-      isDM: space.agentIds.length === 1, // heuristic: single-agent space is like a DM
-      messageText: msg.text,
-    };
-
-    const url = `http://${agent.host}:${agent.port}/api/runtime/chat`;
-
-    try {
-      const _rtSecret = process.env.AGENT_RUNTIME_SECRET || process.env.RUNTIME_SECRET || '';
-      const _hdrs: Record<string, string> = { 'Content-Type': 'application/json' };
-      if (_rtSecret) _hdrs['x-agent-internal-key'] = _rtSecret;
-      const resp = await fetch(url, {
-        method: 'POST',
-        headers: _hdrs,
-        body: JSON.stringify(chatContext),
-        signal: AbortSignal.timeout(10_000),
-      });
-
-      if (resp.ok) {
-        console.log(`[chat-poller] → ${agent.displayName}: [from: ${chatContext.senderName} <${chatContext.senderEmail}>] "${msg.text.slice(0, 60)}"`);
-      } else {
-        console.warn(`[chat-poller] Agent ${agent.displayName} returned ${resp.status}`);
-      }
-    } catch (err: any) {
-      console.warn(`[chat-poller] Agent ${agent.displayName} unreachable (${agent.host}:${agent.port}): ${err.message}`);
-    }
-  }
-
-  // ─── Space Discovery ────────────────────────────────
-
-  /** Discover spaces from agent configs in DB */
-  private async discoverSpaces(): Promise<void> {
-    try {
-      // Load chat_spaces config from DB (admin-configured)
-      const rows = await this.config.engineDb.query(
-        `SELECT key, value FROM engine_settings WHERE key = 'chat_spaces'`
-      );
-      if (rows && rows.length > 0) {
-        const spacesConfig = JSON.parse((rows[0] as any).value);
-        for (const sc of spacesConfig) {
-          if (!this.spaces.has(sc.spaceId)) {
-            this.addSpace({
-              spaceId: sc.spaceId,
-              displayName: sc.displayName || sc.spaceId,
-              agentIds: sc.agentIds || [],
-              defaultAgentId: sc.defaultAgentId,
-            });
-          } else {
-            // Update agent assignments
-            const existing = this.spaces.get(sc.spaceId)!;
-            existing.agentIds = sc.agentIds || existing.agentIds;
-            existing.defaultAgentId = sc.defaultAgentId || existing.defaultAgentId;
-          }
-        }
-      }
-    } catch {
-      // engine_settings table might not exist yet or no chat_spaces key — that's fine
-    }
-  }
-
-  // ─── State Persistence ──────────────────────────────
-
-  private async loadState(): Promise<void> {
-    try {
-      const rows = await this.config.engineDb.query(
-        `SELECT key, value FROM engine_settings WHERE key = 'chat_poller_state'`
-      );
-      if (rows && rows.length > 0) {
-        const state = JSON.parse((rows[0] as any).value);
-
-        // Restore cursors
-        if (state.cursors) {
-          for (const [spaceId, cursor] of Object.entries(state.cursors as Record<string, any>)) {
-            const space = this.spaces.get(spaceId);
-            if (space) {
-              space.lastMessageName = cursor.lastMessageName;
-              space.lastMessageTime = cursor.lastMessageTime;
-            }
-          }
-        }
-
-        // Restore thread ownership
-        if (state.threadOwners) {
-          for (const to of state.threadOwners) {
-            this.threadOwners.set(to.threadName, to);
-          }
-        }
-
-        // Restore processed message IDs (last 1000)
-        if (state.processedIds) {
-          for (const id of state.processedIds) {
-            this.processedMessages.add(id);
-          }
-        }
-
-        console.log(`[chat-poller] Restored state: ${this.processedMessages.size} processed IDs, ${this.threadOwners.size} thread owners`);
-      }
-    } catch {
-      // Fresh start — no persisted state
-    }
-  }
-
-  private async saveState(): Promise<void> {
-    const cursors: Record<string, any> = {};
-    for (const [spaceId, space] of this.spaces) {
-      if (space.lastMessageName) {
-        cursors[spaceId] = {
-          lastMessageName: space.lastMessageName,
-          lastMessageTime: space.lastMessageTime,
-        };
-      }
-    }
-
-    const state = {
-      cursors,
-      threadOwners: [...this.threadOwners.values()].filter(to => Date.now() - to.lastActivity < THREAD_OWNERSHIP_TTL),
-      processedIds: [...this.processedMessages].slice(-1000), // Keep last 1000
-      savedAt: new Date().toISOString(),
-    };
-
-    try {
-      await this.config.engineDb.execute(
-        `INSERT INTO engine_settings (key, value) VALUES ('chat_poller_state', $1)
-         ON CONFLICT (key) DO UPDATE SET value = $1`,
-        [JSON.stringify(state)]
-      );
-    } catch (err: any) {
-      console.warn(`[chat-poller] Failed to persist state: ${err.message}`);
-    }
-  }
-
-  // ─── Error Handling / Circuit Breaker ───────────────
-
-  private handleError(): void {
-    this.consecutiveErrors++;
-    const maxBackoff = this.config.maxBackoffMs || MAX_BACKOFF;
-    // Exponential backoff: 30s, 60s, 120s, 240s, capped at max
-    this.backoffMs = Math.min(maxBackoff, DEFAULT_INTERVAL * Math.pow(2, this.consecutiveErrors - 1));
-    console.warn(`[chat-poller] ${this.consecutiveErrors} consecutive errors, backing off ${Math.round(this.backoffMs / 1000)}s`);
-  }
-
-  // ─── Utilities ──────────────────────────────────────
-
-  private cleanThreadOwnership(): void {
-    const now = Date.now();
-    for (const [key, to] of this.threadOwners) {
-      if (now - to.lastActivity > THREAD_OWNERSHIP_TTL) {
-        this.threadOwners.delete(key);
-      }
-    }
-  }
-
-  private simpleHash(str: string): number {
-    let hash = 0;
-    for (let i = 0; i < str.length; i++) {
-      hash = ((hash << 5) - hash + str.charCodeAt(i)) | 0;
-    }
-    return Math.abs(hash);
-  }
-}
-
-// ─── Factory ────────────────────────────────────────────
-
-export function createChatPoller(config: ChatPollerConfig): ChatPoller {
-  return new ChatPoller(config);
-}