@aepstore-dev/contracts 1.74.0 → 1.76.0

package/gen/support.d.ts

@@ -46,7 +46,6 @@ export interface Ticket {
 }
 export interface TicketAssignee {
     id: string;
-    username: string;
     /**
      * Same display format as TicketMessage.author_name for staff:
      * short fullName (John D.) with username fallback.
@@ -203,7 +202,7 @@ export interface ReportTicketRequest {
     requesterId: string;
     /**
      * LONG_RESPONSE_WAIT | INCORRECT_COMMUNICATION | PROBLEM_NOT_RESOLVED |
-     * WRONG_INFORMATION | SUPPORT_RULES_VIOLATION
+     * WRONG_INFORMATION | SUPPORT_RULES_VIOLATION | OTHER
      */
     reason: string;
     description: string;
@@ -212,6 +211,9 @@ export interface ReportTicketRequest {
      * REFUND_OR_COMPENSATION
      */
     desiredOutcome: string;
+    /** required when reason=OTHER */
+    customReason: string;
+    attachments: TicketAttachment[];
 }
 export interface SupportTicketComplaint {
     id: string;
@@ -223,6 +225,8 @@ export interface SupportTicketComplaint {
     updatedAt: string;
     description: string;
     desiredOutcome: string;
+    customReason: string;
+    attachments: TicketAttachment[];
 }
 export interface RateTicketRequest {
     ticketId: string;

package/gen/support.ts

@@ -59,7 +59,6 @@ export interface Ticket {
 
 export interface TicketAssignee {
   id: string;
-  username: string;
   /**
    * Same display format as TicketMessage.author_name for staff:
    * short fullName (John D.) with username fallback.
@@ -233,7 +232,7 @@ export interface ReportTicketRequest {
   requesterId: string;
   /**
    * LONG_RESPONSE_WAIT | INCORRECT_COMMUNICATION | PROBLEM_NOT_RESOLVED |
-   * WRONG_INFORMATION | SUPPORT_RULES_VIOLATION
+   * WRONG_INFORMATION | SUPPORT_RULES_VIOLATION | OTHER
    */
   reason: string;
   description: string;
@@ -242,6 +241,9 @@ export interface ReportTicketRequest {
    * REFUND_OR_COMPENSATION
    */
   desiredOutcome: string;
+  /** required when reason=OTHER */
+  customReason: string;
+  attachments: TicketAttachment[];
 }
 
 export interface SupportTicketComplaint {
@@ -254,6 +256,8 @@ export interface SupportTicketComplaint {
   updatedAt: string;
   description: string;
   desiredOutcome: string;
+  customReason: string;
+  attachments: TicketAttachment[];
 }
 
 export interface RateTicketRequest {

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@aepstore-dev/contracts",
-  "version": "1.74.0",
+  "version": "1.76.0",
   "description": "Protobuf definitions for aepstore microservices",
   "main": "./dist/index.js",
   "types": "./dist/index.d.ts",

package/proto/support.proto

@@ -65,7 +65,8 @@ message Ticket {
 
 message TicketAssignee {
     string id = 1;
-    string username = 2;
+    reserved 2;
+    reserved "username";
     // Same display format as TicketMessage.author_name for staff:
     // short fullName (John D.) with username fallback.
     string author_name = 3;
@@ -208,7 +209,7 @@ message ReportTicketRequest {
     string ticket_id = 1;
     string requester_id = 2;
     // LONG_RESPONSE_WAIT | INCORRECT_COMMUNICATION | PROBLEM_NOT_RESOLVED |
-    // WRONG_INFORMATION | SUPPORT_RULES_VIOLATION
+    // WRONG_INFORMATION | SUPPORT_RULES_VIOLATION | OTHER
     string reason = 3;
     reserved 4;
     reserved "message";
@@ -216,6 +217,8 @@ message ReportTicketRequest {
     // REPORT_PROBLEM | ANOTHER_SPECIALIST_RESPONSE | REVIEW_DECISION |
     // REFUND_OR_COMPENSATION
     string desired_outcome = 6;
+    string custom_reason = 7; // required when reason=OTHER
+    repeated TicketAttachment attachments = 8;
 }
 
 message SupportTicketComplaint {
@@ -230,6 +233,8 @@ message SupportTicketComplaint {
     string updated_at = 8;
     string description = 9;
     string desired_outcome = 10;
+    string custom_reason = 11;
+    repeated TicketAttachment attachments = 12;
 }
 
 message RateTicketRequest {