@aepstore-dev/contracts 1.71.0 → 1.73.0

package/gen/support.d.ts

@@ -42,6 +42,11 @@ export interface Ticket {
     unreadMessagesCount: number;
     lastReadMessageId: string;
     lastReadAt: string;
+    assignee: TicketAssignee | undefined;
+}
+export interface TicketAssignee {
+    id: string;
+    username: string;
 }
 export interface TicketMessage {
     id: string;
@@ -191,8 +196,17 @@ export interface ReopenTicketResponse {
 export interface ReportTicketRequest {
     ticketId: string;
     requesterId: string;
+    /**
+     * LONG_RESPONSE_WAIT | INCORRECT_COMMUNICATION | PROBLEM_NOT_RESOLVED |
+     * WRONG_INFORMATION | SUPPORT_RULES_VIOLATION
+     */
     reason: string;
-    message: string;
+    description: string;
+    /**
+     * REPORT_PROBLEM | ANOTHER_SPECIALIST_RESPONSE | REVIEW_DECISION |
+     * REFUND_OR_COMPENSATION
+     */
+    desiredOutcome: string;
 }
 export interface SupportTicketComplaint {
     id: string;
@@ -200,9 +214,10 @@ export interface SupportTicketComplaint {
     userId: string;
     operatorId: string;
     reason: string;
-    message: string;
     createdAt: string;
     updatedAt: string;
+    description: string;
+    desiredOutcome: string;
 }
 export interface RateTicketRequest {
     ticketId: string;

package/gen/support.ts

@@ -54,6 +54,12 @@ export interface Ticket {
   unreadMessagesCount: number;
   lastReadMessageId: string;
   lastReadAt: string;
+  assignee: TicketAssignee | undefined;
+}
+
+export interface TicketAssignee {
+  id: string;
+  username: string;
 }
 
 export interface TicketMessage {
@@ -220,8 +226,17 @@ export interface ReopenTicketResponse {
 export interface ReportTicketRequest {
   ticketId: string;
   requesterId: string;
+  /**
+   * LONG_RESPONSE_WAIT | INCORRECT_COMMUNICATION | PROBLEM_NOT_RESOLVED |
+   * WRONG_INFORMATION | SUPPORT_RULES_VIOLATION
+   */
   reason: string;
-  message: string;
+  description: string;
+  /**
+   * REPORT_PROBLEM | ANOTHER_SPECIALIST_RESPONSE | REVIEW_DECISION |
+   * REFUND_OR_COMPENSATION
+   */
+  desiredOutcome: string;
 }
 
 export interface SupportTicketComplaint {
@@ -230,9 +245,10 @@ export interface SupportTicketComplaint {
   userId: string;
   operatorId: string;
   reason: string;
-  message: string;
   createdAt: string;
   updatedAt: string;
+  description: string;
+  desiredOutcome: string;
 }
 
 export interface RateTicketRequest {

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@aepstore-dev/contracts",
-  "version": "1.71.0",
+  "version": "1.73.0",
   "description": "Protobuf definitions for aepstore microservices",
   "main": "./dist/index.js",
   "types": "./dist/index.d.ts",

package/proto/support.proto

@@ -34,7 +34,7 @@ service SupportService {
 message PingRequest { string message = 1; }
 message PingResponse { bool ok = 1; string message = 2; }
 
-message Ticket {
+message Ticket {
     string id = 1;
     string author_id = 2;
     string subject = 3;
@@ -60,9 +60,15 @@ message Ticket {
     int32 unread_messages_count = 23;
     string last_read_message_id = 24;
     string last_read_at = 25;
+    TicketAssignee assignee = 26;
 }
-
-message TicketMessage {
+
+message TicketAssignee {
+    string id = 1;
+    string username = 2;
+}
+
+message TicketMessage {
     string id = 1;
     string ticket_id = 2;
     string author_id = 3;
@@ -198,8 +204,15 @@ message ReopenTicketResponse {
 message ReportTicketRequest {
     string ticket_id = 1;
     string requester_id = 2;
+    // LONG_RESPONSE_WAIT | INCORRECT_COMMUNICATION | PROBLEM_NOT_RESOLVED |
+    // WRONG_INFORMATION | SUPPORT_RULES_VIOLATION
     string reason = 3;
-    string message = 4;
+    reserved 4;
+    reserved "message";
+    string description = 5;
+    // REPORT_PROBLEM | ANOTHER_SPECIALIST_RESPONSE | REVIEW_DECISION |
+    // REFUND_OR_COMPENSATION
+    string desired_outcome = 6;
 }
 
 message SupportTicketComplaint {
@@ -208,9 +221,12 @@ message SupportTicketComplaint {
     string user_id = 3;
     string operator_id = 4;
     string reason = 5;
-    string message = 6;
+    reserved 6;
+    reserved "message";
     string created_at = 7;
     string updated_at = 8;
+    string description = 9;
+    string desired_outcome = 10;
 }
 
 message RateTicketRequest {