@aepstore-dev/contracts 1.68.0 → 1.70.0

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@aepstore-dev/contracts",
-  "version": "1.68.0",
+  "version": "1.70.0",
   "description": "Protobuf definitions for aepstore microservices",
   "main": "./dist/index.js",
   "types": "./dist/index.d.ts",

package/proto/support.proto

@@ -9,22 +9,27 @@ service SupportService {
 
     // user
     rpc CreateTicket(CreateTicketRequest) returns (Ticket);
-    rpc GetTicket(GetTicketRequest) returns (TicketWithMessages);
+    rpc GetTicket(GetTicketRequest) returns (Ticket);
+    rpc ListTicketMessages(ListTicketMessagesRequest) returns (TicketMessagesListResponse);
     rpc ListMyTickets(ListMyTicketsRequest) returns (TicketsListResponse);
     rpc ReplyTicket(ReplyTicketRequest) returns (TicketMessage);
     rpc CloseTicket(CloseTicketRequest) returns (Ticket);
     rpc ReopenTicket(ReopenTicketRequest) returns (ReopenTicketResponse);
+    rpc MarkTicketRead(MarkTicketReadRequest) returns (TicketReadState);
     rpc ReportTicket(ReportTicketRequest) returns (SupportTicketComplaint);
     rpc RateTicket(RateTicketRequest) returns (SupportTicketRating);
 
     // staff/admin
     rpc ListTickets(ListTicketsRequest) returns (TicketsListResponse);
-    rpc AssignTicket(AssignTicketRequest) returns (Ticket);
-    rpc SetTicketStatus(SetTicketStatusRequest) returns (Ticket);
-    rpc DeleteTicket(DeleteTicketRequest) returns (Ticket);
-    rpc UpdateTicketMessage(UpdateTicketMessageRequest) returns (TicketMessage);
-    rpc DeleteTicketMessage(DeleteTicketMessageRequest) returns (TicketMessage);
-}
+    rpc AssignTicket(AssignTicketRequest) returns (Ticket);
+    rpc SetTicketStatus(SetTicketStatusRequest) returns (Ticket);
+    rpc DeleteTicket(DeleteTicketRequest) returns (Ticket);
+    rpc UpdateTicketMessage(UpdateTicketMessageRequest) returns (TicketMessage);
+    rpc DeleteTicketMessage(DeleteTicketMessageRequest) returns (TicketMessage);
+    rpc GetTicketCreationBan(GetTicketCreationBanRequest) returns (TicketCreationBanState);
+    rpc SetTicketCreationBan(SetTicketCreationBanRequest) returns (SupportTicketBan);
+    rpc ClearTicketCreationBan(ClearTicketCreationBanRequest) returns (TicketCreationBanState);
+}
 
 message PingRequest { string message = 1; }
 message PingResponse { bool ok = 1; string message = 2; }
@@ -52,6 +57,9 @@ message Ticket {
     string deleted_at = 20;
     int32 rating = 21;          // 0 if the current user has not rated it
     bool has_complaint = 22;    // true if the current user has already reported it
+    int32 unread_messages_count = 23;
+    string last_read_message_id = 24;
+    string last_read_at = 25;
 }
 
 message TicketMessage {
@@ -67,8 +75,9 @@ message TicketMessage {
     string edited_at = 10;                       // '' если не редактировалось
     // Отображаемое имя автора: агент — «Имя Ф.» из fullName (фолбэк username),
     // клиент — username, системное — ''.
-    string author_name = 11;
-}
+    string author_name = 11;
+    string deleted_at = 12;
+}
 
 message TicketAttachment {
     string file_name = 1;
@@ -112,14 +121,43 @@ message CreateTicketRequest {
     repeated TicketAttachment attachments = 13; // storage_key+file_name+file_size+mime_type
 }
 
-message GetTicketRequest {
-    string id = 1;
-    string requester_id = 2;
-    bool is_staff = 3; // staff see internal notes + any ticket
-}
-
-message ListMyTicketsRequest {
-    string author_id = 1;
+message GetTicketRequest {
+    string id = 1;
+    string requester_id = 2;
+    bool is_staff = 3; // staff see internal notes + any ticket
+}
+
+message ListTicketMessagesRequest {
+    string ticket_id = 1;
+    string requester_id = 2;
+    bool is_staff = 3; // staff see internal notes + any ticket
+    int32 page = 4;    // page=1 returns latest messages
+    int32 limit = 5;   // default 30, max 100
+}
+
+message TicketMessagesListResponse {
+    repeated TicketMessage items = 1;
+    int32 total = 2;
+    int32 page = 3;
+    int32 limit = 4;
+}
+
+message MarkTicketReadRequest {
+    string ticket_id = 1;
+    string requester_id = 2;
+    string last_read_message_id = 3; // optional; empty means latest visible message
+}
+
+message TicketReadState {
+    string ticket_id = 1;
+    string user_id = 2;
+    string last_read_message_id = 3;
+    string last_read_at = 4;
+    int32 unread_messages_count = 5;
+}
+
+message ListMyTicketsRequest {
+    string author_id = 1;
     string status = 2;          // single value OR comma-separated (e.g. "OPEN,PENDING,IN_PROGRESS")
     int32 page = 3;
     int32 limit = 4;
@@ -192,6 +230,38 @@ message SupportTicketRating {
     string updated_at = 7;
 }
 
+message SupportTicketBan {
+    string id = 1;
+    string user_id = 2;
+    string created_by_id = 3;
+    string reason = 4;
+    string expires_at = 5;
+    string created_at = 6;
+    string updated_at = 7;
+    bool is_active = 8;
+}
+
+message TicketCreationBanState {
+    bool is_banned = 1;
+    SupportTicketBan ban = 2;
+}
+
+message GetTicketCreationBanRequest {
+    string user_id = 1;
+}
+
+message SetTicketCreationBanRequest {
+    string user_id = 1;
+    string admin_id = 2;
+    string duration = 3; // DAY_1|DAY_7|MONTH_1
+    string reason = 4;
+}
+
+message ClearTicketCreationBanRequest {
+    string user_id = 1;
+    string admin_id = 2;
+}
+
 message ListTicketsRequest {
     string status = 1;          // single value OR comma-separated
     string category = 2;