@adminide-stack/yantra-help-browser 12.0.191 → 12.0.192-alpha.0

package/lib/templates/content/yantra-enterprise/dedicated-support.md

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-# Dedicated Support
-
-Priority support and dedicated account management.
-
-## Support Levels
-
-### Dedicated Account Manager
-
-- **Personal Manager**: Dedicated account manager
-- **Direct Communication**: Direct communication channel
-- **Priority Response**: Priority response times
-- **Strategic Planning**: Strategic account planning
-
-### Support Channels
-
-- **Phone Support**: Direct phone support
-- **Email Support**: Priority email support
-- **Live Chat**: Real-time chat support
-- **Video Calls**: Video conference support
-
-## Account Management
-
-### Account Manager Services
-
-- **Account Planning**: Strategic account planning
-- **Usage Optimization**: Optimize usage patterns
-- **Feature Guidance**: Feature adoption guidance
-- **ROI Analysis**: Return on investment analysis
-
-### Regular Reviews
-
-- **Monthly Reviews**: Monthly account reviews
-- **Quarterly Planning**: Quarterly planning sessions
-- **Annual Reviews**: Annual strategic reviews
-- **Ad-hoc Support**: On-demand support
-
-## Technical Support
-
-### Priority Technical Support
-
-- **Priority Queue**: Priority support queue
-- **Faster Response**: Faster response times
-- **Escalation**: Direct escalation to senior engineers
-- **Root Cause Analysis**: Deep technical analysis
-
-### Support Resources
-
-- **Technical Experts**: Access to technical experts
-- **Architecture Support**: System architecture support
-- **Integration Support**: Integration assistance
-- **Custom Development**: Custom development support
-
-## Training and Onboarding
-
-### Enterprise Training
-
-- **Admin Training**: Administrator training
-- **User Training**: End-user training
-- **Custom Training**: Customized training programs
-- **Certification**: Enterprise certification programs
-
-### Onboarding Support
-
-- **Implementation Support**: Implementation assistance
-- **Migration Support**: Data migration support
-- **Configuration Support**: System configuration help
-- **Go-live Support**: Go-live assistance
-
-## Success Management
-
-### Success Metrics
-
-- **Usage Analytics**: Track usage and adoption
-- **Performance Metrics**: Monitor performance
-- **User Satisfaction**: Measure user satisfaction
-- **ROI Tracking**: Track return on investment
-
-### Continuous Improvement
-
-- **Feedback Collection**: Collect user feedback
-- **Process Improvement**: Improve processes
-- **Feature Requests**: Handle feature requests
-- **Best Practices**: Share best practices

package/lib/templates/content/yantra-enterprise/enterprise-overview.md

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-# Enterprise Overview
-
-Introduction to Yantra Enterprise features and benefits.
-
-## Enterprise Features
-
-### Advanced Capabilities
-
-- **SSO Integration**: Single sign-on integration
-- **Custom Branding**: White-label solutions
-- **Advanced Analytics**: Detailed usage analytics
-- **API Priority**: Highest API rate limits
-
-### Management Tools
-
-- **Admin Dashboard**: Centralized management console
-- **User Management**: Bulk user operations
-- **Usage Analytics**: Comprehensive usage reports
-- **Compliance Tools**: Security and compliance features
-
-## Enterprise Benefits
-
-### Business Value
-
-- **ROI Analysis**: Return on investment analysis
-- **Productivity Gains**: Measurable productivity improvements
-- **Cost Reduction**: Reduced operational costs
-- **Competitive Advantage**: Strategic business advantage
-
-### Technical Benefits
-
-- **Scalability**: Enterprise-grade scalability
-- **Security**: Advanced security features
-- **Integration**: Seamless system integration
-- **Support**: Dedicated enterprise support
-
-## Enterprise Plans
-
-### Plan Options
-
-- **Enterprise Pro**: Advanced enterprise features
-- **Enterprise Max**: Maximum enterprise capabilities
-- **Custom Solutions**: Tailored enterprise solutions
-- **On-premise**: On-premise deployment options
-
-### Pricing
-
-- **Volume Discounts**: Discounts based on user count
-- **Annual Contracts**: Multi-year agreements
-- **Custom Pricing**: Tailored pricing solutions
-- **ROI Guarantee**: Return on investment guarantee
-
-## Getting Started
-
-### Enterprise Setup
-
-1. **Contact Sales**: Reach out to enterprise sales team
-2. **Requirements Review**: Discuss your enterprise needs
-3. **Custom Quote**: Receive tailored pricing and features
-4. **Implementation**: Deploy enterprise solution
-5. **Training**: Receive enterprise training
-
-### Support Team
-
-- **Enterprise Sales**: Dedicated enterprise sales team
-- **Technical Sales**: Technical solution architects
-- **Account Managers**: Dedicated account management
-- **Implementation Team**: Deployment specialists

package/lib/templates/content/yantra-enterprise/sso-integration.md

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-# SSO Integration
-
-Single Sign-On integration for enterprise customers.
-
-## Supported SSO Providers
-
-### Enterprise Providers
-
-- **Active Directory**: Microsoft Active Directory
-- **Azure AD**: Azure Active Directory
-- **Google Workspace**: Google Workspace SSO
-- **Okta**: Okta identity provider
-
-### SAML Integration
-
-- **SAML 2.0**: SAML 2.0 protocol support
-- **Custom SAML**: Custom SAML provider integration
-- **SAML Configuration**: SAML configuration management
-- **SAML Testing**: SAML integration testing
-
-## SSO Configuration
-
-### Setup Process
-
-1. **Provider Configuration**: Configure SSO provider
-2. **Attribute Mapping**: Map user attributes
-3. **Role Mapping**: Map SSO groups to roles
-4. **Testing**: Test SSO integration
-5. **Deployment**: Deploy SSO integration
-
-### Configuration Options
-
-- **Authentication Flow**: Configure authentication flow
-- **User Provisioning**: Automatic user provisioning
-- **Attribute Sync**: Synchronize user attributes
-- **Session Management**: SSO session management
-
-## User Experience
-
-### Login Process
-
-- **SSO Login**: Seamless SSO login experience
-- **Fallback Options**: Fallback authentication methods
-- **Error Handling**: SSO error handling
-- **User Guidance**: User guidance for SSO
-
-### Session Management
-
-- **Session Duration**: Configurable session duration
-- **Session Refresh**: Automatic session refresh
-- **Logout Handling**: SSO logout handling
-- **Session Security**: Session security measures
-
-## Security Features
-
-### Security Measures
-
-- **Encryption**: Encrypted SSO communication
-- **Certificate Management**: SSL certificate management
-- **Audit Logging**: SSO audit logging
-- **Security Monitoring**: Security event monitoring
-
-### Compliance
-
-- **Security Standards**: Industry security standards
-- **Compliance Requirements**: Meet compliance requirements
-- **Audit Trail**: Complete audit trail
-- **Security Reporting**: Security compliance reporting
-
-## Troubleshooting
-
-### Common Issues
-
-- **Configuration Errors**: SSO configuration issues
-- **Attribute Mapping**: Attribute mapping problems
-- **Certificate Issues**: SSL certificate issues
-- **User Sync**: User synchronization issues
-
-### Support Resources
-
-- **Documentation**: Comprehensive SSO documentation
-- **Support Team**: Dedicated SSO support
-- **Testing Tools**: SSO testing utilities
-- **Best Practices**: SSO implementation best practices

package/lib/templates/content/yantra-enterprise/user-management.md

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-# User Management
-
-Adding, removing, and managing enterprise users.
-
-## User Administration
-
-### Adding Users
-
-- **Bulk Import**: Import users from CSV/Excel
-- **Individual Addition**: Add users one by one
-- **Directory Integration**: Integrate with Active Directory
-- **Self-Registration**: Allow self-registration with approval
-
-### User Roles
-
-- **Admin**: Full administrative access
-- **Manager**: Team management capabilities
-- **User**: Standard user access
-- **Viewer**: Read-only access
-
-## User Operations
-
-### User Management
-
-- **User Profiles**: Complete user profile management
-- **Account Status**: Activate/deactivate accounts
-- **Password Management**: Password reset and policies
-- **Permission Assignment**: Assign specific permissions
-
-### Bulk Operations
-
-- **Bulk Updates**: Update multiple users at once
-- **Bulk Role Changes**: Change roles for multiple users
-- **Bulk Deactivation**: Deactivate multiple accounts
-- **Bulk Export**: Export user data
-
-## Directory Integration
-
-### Active Directory
-
-- **LDAP Integration**: LDAP directory integration
-- **SSO Integration**: Single sign-on integration
-- **Group Mapping**: Map AD groups to Yantra roles
-- **Attribute Mapping**: Map AD attributes to Yantra fields
-
-### Other Directories
-
-- **Azure AD**: Azure Active Directory integration
-- **Google Workspace**: Google Workspace integration
-- **Okta**: Okta identity provider integration
-- **Custom SAML**: Custom SAML integration
-
-## User Analytics
-
-### Activity Tracking
-
-- **Login Activity**: Track user login patterns
-- **Usage Statistics**: Monitor user usage
-- **Feature Adoption**: Track feature usage
-- **Productivity Metrics**: Measure user productivity
-
-### Reporting
-
-- **User Reports**: Generate user activity reports
-- **Usage Reports**: Create usage analytics reports
-- **Compliance Reports**: Generate compliance reports
-- **Custom Reports**: Create custom reports
-
-## Security and Compliance
-
-### Access Control
-
-- **Role-based Access**: Role-based access control
-- **Permission Management**: Granular permission control
-- **Access Auditing**: Audit user access
-- **Session Management**: Manage user sessions
-
-### Compliance
-
-- **Audit Logging**: Comprehensive audit logs
-- **Data Retention**: User data retention policies
-- **Privacy Controls**: User privacy controls
-- **Compliance Reporting**: Compliance reporting

package/lib/templates/content/yantra-pro-max/billing-management.md

@@ -1,110 +0,0 @@
-# Billing Management
-
-Manage your subscription, payment methods, and billing history.
-
-## Account Billing Overview
-
-### Current Subscription
-
-- **Plan**: Your current subscription tier
-- **Billing Cycle**: Monthly or annual
-- **Next Billing Date**: When next payment is due
-- **Amount**: Cost of next billing cycle
-
-### Payment Method
-
-- **Current Method**: Active payment method
-- **Card Details**: Last 4 digits of card
-- **Expiration**: Card expiration date
-- **Billing Address**: Associated address
-
-## Managing Payment Methods
-
-### Adding a New Payment Method
-
-1. Go to Account Settings
-2. Click on "Payment Methods"
-3. Select "Add New Method"
-4. Enter card details
-5. Verify billing address
-6. Save payment method
-
-### Updating Payment Method
-
-1. Access Payment Methods section
-2. Click on current method
-3. Update card information
-4. Verify new details
-5. Save changes
-
-### Removing Payment Method
-
-1. Navigate to Payment Methods
-2. Select method to remove
-3. Confirm removal
-4. Add new method if needed
-
-## Billing History
-
-### Viewing Invoices
-
-- **Invoice List**: All past invoices
-- **Download**: PDF format available
-- **Email**: Invoices sent to email
-- **Tax Information**: Tax details included
-
-### Payment History
-
-- **Transaction Log**: All payments
-- **Payment Status**: Success/failed payments
-- **Refunds**: Refund transactions
-- **Disputes**: Payment disputes
-
-## Subscription Management
-
-### Changing Billing Cycle
-
-1. Access Subscription Settings
-2. Select "Change Billing Cycle"
-3. Choose new cycle
-4. Review pricing changes
-5. Confirm changes
-
-### Pausing Subscription
-
-1. Go to Subscription Settings
-2. Select "Pause Subscription"
-3. Choose pause duration
-4. Confirm pause
-5. Resume when ready
-
-### Canceling Subscription
-
-1. Navigate to Subscription Settings
-2. Click "Cancel Subscription"
-3. Select cancellation reason
-4. Confirm cancellation
-5. Receive confirmation
-
-## Billing Support
-
-### Common Issues
-
-- **Payment Failed**: Update payment method
-- **Billing Questions**: Contact support
-- **Invoice Discrepancies**: Report issues
-- **Refund Requests**: Submit requests
-
-### Getting Help
-
-- **Support Team**: Dedicated billing support
-- **Live Chat**: Real-time assistance
-- **Email Support**: Detailed responses
-- **Phone Support**: For urgent issues
-
-### Self-Service Options
-
-- **FAQ**: Common billing questions
-- **Documentation**: Detailed guides
-- **Video Tutorials**: Step-by-step help
-- **Community Forums**: User discussions

package/lib/templates/content/yantra-pro-max/cancellation-refund.md

@@ -1,106 +0,0 @@
-# Cancellation and Refunds
-
-Information about canceling subscriptions and refund policies.
-
-## Cancellation Policy
-
-### How to Cancel
-
-1. **Account Settings**: Navigate to subscription settings
-2. **Cancel Option**: Click "Cancel Subscription"
-3. **Reason Selection**: Choose cancellation reason
-4. **Confirmation**: Confirm cancellation
-5. **Email Confirmation**: Receive cancellation email
-
-### Cancellation Timing
-
-- **Immediate**: Cancellation takes effect immediately
-- **Billing Cycle**: No refunds for current period
-- **Access**: Features available until period end
-- **Data**: Account data preserved for 30 days
-
-### Post-Cancellation
-
-- **Feature Access**: Available until period end
-- **Data Export**: Export data before cancellation
-- **Account Deletion**: Automatic after 30 days
-- **Reactivation**: Can reactivate within 30 days
-
-## Refund Policy
-
-### Refund Eligibility
-
-- **New Subscriptions**: 7-day refund window
-- **Annual Plans**: Prorated refunds available
-- **Technical Issues**: Refunds for service problems
-- **Duplicate Charges**: Full refunds for duplicates
-
-### Refund Process
-
-1. **Contact Support**: Reach out to billing support
-2. **Provide Details**: Explain refund reason
-3. **Review Request**: Support team reviews
-4. **Processing**: Refund processed if approved
-5. **Confirmation**: Email confirmation sent
-
-### Refund Timeline
-
-- **Processing Time**: 3-5 business days
-- **Credit Card**: 5-10 business days
-- **PayPal**: 1-3 business days
-- **Bank Transfer**: 7-14 business days
-
-## Subscription Changes
-
-### Downgrading
-
-- **Immediate Effect**: Downgrade takes effect immediately
-- **Prorated Refund**: Refund for unused portion
-- **Feature Loss**: Some features may be lost
-- **Data Access**: Data remains accessible
-
-### Upgrading
-
-- **Immediate Access**: New features available immediately
-- **Prorated Billing**: Charge for upgrade difference
-- **No Refund**: No refund for current period
-- **Billing Cycle**: New cycle starts immediately
-
-## Account Management
-
-### Data Retention
-
-- **30 Days**: Account data kept for 30 days
-- **Export Options**: Download data before cancellation
-- **Search History**: Preserved during retention period
-- **Saved Searches**: Available for export
-
-### Reactivation
-
-- **30-Day Window**: Can reactivate within 30 days
-- **Same Plan**: Reactivate with same plan
-- **Data Restoration**: All data restored
-- **Billing**: New billing cycle starts
-
-## Support and Assistance
-
-### Cancellation Support
-
-- **Live Chat**: Real-time assistance
-- **Email Support**: Detailed help via email
-- **Phone Support**: For urgent cancellations
-- **Self-Service**: Online cancellation tools
-
-### Refund Support
-
-- **Billing Team**: Dedicated refund support
-- **Quick Response**: Fast refund processing
-- **Transparent Process**: Clear refund policies
-- **Multiple Channels**: Various support options
-
-### General Support
-
-- **FAQ**: Common questions answered
-- **Documentation**: Comprehensive guides
-- **Community**: User forums and discussions
-- **Video Tutorials**: Step-by-step help

package/lib/templates/content/yantra-pro-max/pro-pricing.md

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-# Pro and Max Pricing
-
-Detailed pricing information for Yantra Pro and Max subscriptions.
-
-## Yantra Pro Pricing
-
-### Monthly Subscription
-
-- **Price**: $20/month
-- **Features**: All Pro features included
-- **Billing**: Monthly recurring
-
-### Annual Subscription
-
-- **Price**: $200/year (2 months free)
-- **Savings**: $40 compared to monthly
-- **Billing**: Annual recurring
-
-## Yantra Max Pricing
-
-### Monthly Subscription
-
-- **Price**: $40/month
-- **Features**: All Max features included
-- **Billing**: Monthly recurring
-
-### Annual Subscription
-
-- **Price**: $400/year (2 months free)
-- **Savings**: $80 compared to monthly
-- **Billing**: Annual recurring
-
-## Feature Comparison
-
-| Feature          | Free    | Pro            | Max           |
-| ---------------- | ------- | -------------- | ------------- |
-| Daily Searches   | 5       | Unlimited      | Maximum       |
-| AI Models        | GPT-3.5 | GPT-4 + Claude | Latest models |
-| File Uploads     | ❌      | ✅             | ✅            |
-| API Access       | ❌      | ✅             | ✅            |
-| Priority Support | ❌      | ✅             | ✅            |
-| Team Features    | ❌      | ❌             | ✅            |
-| Custom Branding  | ❌      | ❌             | ✅            |
-
-## Payment Methods
-
-- **Credit Cards**: Visa, MasterCard, American Express
-- **Debit Cards**: Supported debit cards
-- **PayPal**: PayPal account payments
-- **Bank Transfer**: For enterprise customers
-
-## Billing Information
-
-- **Billing Cycle**: Monthly or annual
-- **Invoices**: Available in account settings
-- **Tax**: Applicable taxes added at checkout
-- **Currency**: USD (other currencies available)

package/lib/templates/content/yantra-pro-max/subscription-benefits.md

@@ -1,69 +0,0 @@
-# Subscription Benefits
-
-Compare features across different subscription tiers.
-
-## Free Tier Benefits
-
-### Basic Features
-
-- **5 Daily Searches**: Limited search capacity
-- **GPT-3.5 Access**: Basic AI model access
-- **Standard Support**: Community support
-- **Basic Search**: Standard search functionality
-
-### Limitations
-
-- **Search Limits**: 5 searches per day
-- **Model Access**: Limited to GPT-3.5
-- **No File Uploads**: Cannot upload documents
-- **No API Access**: Cannot use API
-
-## Pro Tier Benefits
-
-### Enhanced Features
-
-- **Unlimited Searches**: No daily limits
-- **Advanced AI Models**: GPT-4 and Claude access
-- **File Uploads**: Analyze documents and files
-- **API Access**: Integrate with your applications
-- **Priority Support**: Faster customer support
-
-### Additional Capabilities
-
-- **Export Options**: Save and export research
-- **Advanced Search**: Pro search modes
-- **Custom Searches**: Tailored search options
-- **Performance**: Faster response times
-
-## Max Tier Benefits
-
-### Premium Features
-
-- **Maximum Search Limits**: Highest daily limits
-- **Latest AI Models**: Access to newest models
-- **Team Collaboration**: Share with team members
-- **Custom Branding**: White-label solutions
-- **Dedicated Support**: Personal account manager
-
-### Enterprise Features
-
-- **Advanced Analytics**: Detailed usage insights
-- **API Priority**: Highest API rate limits
-- **Custom Training**: Train models on your data
-- **Integration Support**: Help with custom integrations
-
-## Upgrade Benefits
-
-### Immediate Access
-
-- **Instant Activation**: Features available immediately
-- **No Downtime**: Seamless upgrade process
-- **Data Preservation**: All data maintained
-- **Prorated Billing**: Fair billing for mid-cycle upgrades
-
-### Long-term Value
-
-- **Cost Savings**: Better value for heavy users
-- **Productivity**: Enhanced capabilities
-- **Support**: Priority assistance
-- **Future Features**: Early access to new capabilities