@adminide-stack/yantra-help-browser 12.0.16-alpha.2 → 12.0.16-alpha.21

package/lib/{content → templates/content}/subscription-billing/billing-cycle.md

@@ -5,12 +5,14 @@ Monthly vs annual billing and cycle management.
 ## Billing Cycle Options
 
 ### Monthly Billing
+
 - **Frequency**: Charged every month
 - **Flexibility**: Easy to cancel or change
 - **Higher Cost**: More expensive per month
 - **Immediate Changes**: Plan changes take effect immediately
 
 ### Annual Billing
+
 - **Frequency**: Charged once per year
 - **Savings**: 2 months free (17% discount)
 - **Commitment**: Full year commitment
@@ -19,6 +21,7 @@ Monthly vs annual billing and cycle management.
 ## Cycle Management
 
 ### Changing Cycles
+
 1. Access Account Settings
 2. Go to Subscription section
 3. Select "Change Billing Cycle"
@@ -27,6 +30,7 @@ Monthly vs annual billing and cycle management.
 6. Confirm changes
 
 ### Cycle Benefits
+
 - **Monthly**: Maximum flexibility
 - **Annual**: Maximum savings
 - **Prorated Changes**: Fair billing adjustments
@@ -35,12 +39,14 @@ Monthly vs annual billing and cycle management.
 ## Billing Dates
 
 ### Payment Timing
+
 - **Monthly**: Same date each month
 - **Annual**: Same date each year
 - **Grace Period**: 3-day payment grace period
 - **Late Fees**: No late fees for Yantra
 
 ### Date Management
+
 - **Change Dates**: Modify billing dates
 - **Skip Payments**: Pause billing temporarily
 - **Advance Payments**: Pay ahead of schedule
@@ -49,12 +55,14 @@ Monthly vs annual billing and cycle management.
 ## Cycle Information
 
 ### Understanding Cycles
+
 - **Billing Period**: Time between charges
 - **Service Period**: Active service time
 - **Renewal Date**: Next billing date
 - **Cancellation**: End of current cycle
 
 ### Cycle Changes
+
 - **Upgrade Impact**: Immediate feature access
 - **Downgrade Impact**: End of current cycle
 - **Proration**: Fair billing adjustments

package/lib/{content → templates/content}/subscription-billing/billing-overview.md

@@ -5,12 +5,14 @@ Understanding your Yantra billing and payment options.
 ## Billing Information
 
 ### Current Subscription
+
 - **Plan Type**: Your current subscription tier
 - **Billing Cycle**: Monthly or annual billing
 - **Next Payment**: When your next payment is due
 - **Amount Due**: Cost of your next billing cycle
 
 ### Payment Methods
+
 - **Credit Cards**: Visa, MasterCard, American Express
 - **Debit Cards**: Supported debit cards
 - **PayPal**: PayPal account payments
@@ -19,12 +21,14 @@ Understanding your Yantra billing and payment options.
 ## Billing Management
 
 ### Viewing Bills
+
 - **Invoice History**: Access all past invoices
 - **Download Invoices**: PDF format available
 - **Email Invoices**: Automatic email delivery
 - **Tax Information**: Detailed tax breakdowns
 
 ### Payment Processing
+
 - **Automatic Payments**: Recurring payment setup
 - **Payment Notifications**: Email confirmations
 - **Failed Payments**: Retry and update options
@@ -33,12 +37,14 @@ Understanding your Yantra billing and payment options.
 ## Billing Support
 
 ### Common Questions
+
 - **Billing Cycles**: Understanding billing periods
 - **Payment Methods**: Adding and updating methods
 - **Invoice Discrepancies**: Resolving billing issues
 - **Refund Requests**: How to request refunds
 
 ### Getting Help
+
 - **Billing Support**: Dedicated billing assistance
 - **Live Chat**: Real-time billing help
 - **Email Support**: Detailed billing responses

package/lib/{content → templates/content}/subscription-billing/billing-support.md

@@ -5,12 +5,14 @@ Getting help with billing and payment issues.
 ## Billing Issues
 
 ### Payment Problems
+
 - **Failed Payments**: Resolve payment failures
 - **Declined Cards**: Handle declined payments
 - **Insufficient Funds**: Address insufficient funds
 - **Bank Blocks**: Resolve bank payment blocks
 
 ### Billing Questions
+
 - **Charge Disputes**: Resolve billing disputes
 - **Invoice Questions**: Clarify invoice details
 - **Tax Questions**: Understand tax charges
@@ -19,12 +21,14 @@ Getting help with billing and payment issues.
 ## Support Channels
 
 ### Live Support
+
 - **Live Chat**: Real-time billing assistance
 - **Phone Support**: Direct phone support
 - **Video Calls**: Screen sharing support
 - **Priority Support**: Expedited support for Pro/Max
 
 ### Self-Service
+
 - **Help Center**: Comprehensive billing guides
 - **FAQ Section**: Common billing questions
 - **Video Tutorials**: Step-by-step guides
@@ -33,12 +37,14 @@ Getting help with billing and payment issues.
 ## Common Solutions
 
 ### Payment Issues
+
 - **Update Payment Method**: Change payment information
 - **Verify Bank Details**: Confirm bank information
 - **Contact Bank**: Resolve bank-side issues
 - **Try Alternative Payment**: Use different payment method
 
 ### Billing Disputes
+
 - **Review Charges**: Examine billing details
 - **Provide Documentation**: Submit supporting documents
 - **Escalate Issues**: Escalate complex problems
@@ -47,12 +53,14 @@ Getting help with billing and payment issues.
 ## Support Team
 
 ### Billing Specialists
+
 - **Payment Experts**: Payment processing specialists
 - **Tax Specialists**: Tax compliance experts
 - **Account Managers**: Dedicated account management
 - **Escalation Team**: Senior support team
 
 ### Response Times
+
 - **Free Users**: 48-72 hour response
 - **Pro Users**: 24 hour response
 - **Max Users**: 12 hour response

package/lib/{content → templates/content}/subscription-billing/currency-support.md

@@ -5,12 +5,14 @@ Supported currencies and international payment options.
 ## Supported Currencies
 
 ### Major Currencies
+
 - **US Dollar (USD)**: Primary currency
 - **Euro (EUR)**: European Union currency
 - **British Pound (GBP)**: United Kingdom currency
 - **Canadian Dollar (CAD)**: Canadian currency
 
 ### Additional Currencies
+
 - **Australian Dollar (AUD)**: Australian currency
 - **Japanese Yen (JPY)**: Japanese currency
 - **Swiss Franc (CHF)**: Swiss currency
@@ -19,12 +21,14 @@ Supported currencies and international payment options.
 ## Currency Features
 
 ### Automatic Conversion
+
 - **Real-time Rates**: Live currency conversion
 - **Automatic Detection**: Detect user's currency
 - **Local Pricing**: Display prices in local currency
 - **Rate Updates**: Regular exchange rate updates
 
 ### Payment Processing
+
 - **Multi-currency**: Accept multiple currencies
 - **Local Payment Methods**: Local payment options
 - **Currency Conversion**: Automatic conversion
@@ -33,12 +37,14 @@ Supported currencies and international payment options.
 ## International Payments
 
 ### Payment Methods
+
 - **Credit Cards**: International credit cards
 - **Bank Transfers**: International wire transfers
 - **Local Payment**: Country-specific payment methods
 - **Digital Wallets**: International digital wallets
 
 ### Regional Support
+
 - **North America**: US, Canada, Mexico
 - **Europe**: EU countries, UK, Switzerland
 - **Asia Pacific**: Australia, Japan, Singapore
@@ -47,12 +53,14 @@ Supported currencies and international payment options.
 ## Currency Management
 
 ### Pricing Display
+
 - **Local Currency**: Show prices in local currency
 - **Currency Selection**: Choose preferred currency
 - **Rate Information**: Display exchange rates
 - **Conversion History**: Track conversion rates
 
 ### Billing Options
+
 - **Currency Preference**: Set preferred currency
 - **Automatic Conversion**: Auto-convert payments
 - **Manual Conversion**: Manual currency selection
@@ -61,12 +69,14 @@ Supported currencies and international payment options.
 ## Currency Support
 
 ### Exchange Rates
+
 - **Real-time Rates**: Live exchange rates
 - **Rate Sources**: Reliable rate providers
 - **Rate Updates**: Regular rate updates
 - **Rate History**: Historical rate data
 
 ### Getting Help
+
 - **Currency Support**: Dedicated currency support
 - **International Team**: International support team
 - **Local Support**: Country-specific support

package/lib/{content → templates/content}/subscription-billing/enterprise-pricing.md

@@ -5,12 +5,14 @@ Custom pricing solutions for enterprise customers.
 ## Enterprise Plans
 
 ### Custom Pricing
+
 - **Volume Discounts**: Discounts based on user count
 - **Annual Contracts**: Multi-year agreements
 - **Custom Features**: Tailored feature sets
 - **Dedicated Support**: Priority enterprise support
 
 ### Pricing Factors
+
 - **User Count**: Number of enterprise users
 - **Contract Length**: Multi-year commitment
 - **Feature Requirements**: Custom feature needs
@@ -19,12 +21,14 @@ Custom pricing solutions for enterprise customers.
 ## Enterprise Features
 
 ### Advanced Capabilities
+
 - **SSO Integration**: Single sign-on support
 - **Custom Branding**: White-label solutions
 - **API Access**: Enterprise API capabilities
 - **Data Residency**: Geographic data control
 
 ### Management Tools
+
 - **Admin Dashboard**: Centralized management
 - **User Management**: Bulk user operations
 - **Usage Analytics**: Detailed usage reports
@@ -33,6 +37,7 @@ Custom pricing solutions for enterprise customers.
 ## Getting Enterprise Pricing
 
 ### Contact Process
+
 1. **Contact Sales**: Reach out to enterprise sales
 2. **Requirements Review**: Discuss your needs
 3. **Custom Quote**: Receive tailored pricing
@@ -40,6 +45,7 @@ Custom pricing solutions for enterprise customers.
 5. **Implementation**: Deploy enterprise solution
 
 ### Sales Team
+
 - **Enterprise Sales**: Dedicated enterprise sales team
 - **Technical Sales**: Technical solution architects
 - **Account Managers**: Dedicated account management
@@ -48,12 +54,14 @@ Custom pricing solutions for enterprise customers.
 ## Enterprise Benefits
 
 ### Cost Savings
+
 - **Volume Discounts**: Significant per-user savings
 - **Annual Contracts**: Reduced annual costs
 - **Bulk Licensing**: Enterprise licensing benefits
 - **Custom Terms**: Negotiated pricing terms
 
 ### Business Value
+
 - **ROI Analysis**: Return on investment analysis
 - **Productivity Gains**: Measurable productivity improvements
 - **Cost Reduction**: Reduced operational costs

package/lib/{content → templates/content}/subscription-billing/invoice-management.md

@@ -5,12 +5,14 @@ Accessing and managing your invoices and receipts.
 ## Invoice Access
 
 ### Viewing Invoices
+
 - **Invoice History**: Complete invoice history
 - **Download PDF**: Download invoice PDFs
 - **Email Invoices**: Automatic email delivery
 - **Print Invoices**: Print-friendly format
 
 ### Invoice Details
+
 - **Billing Period**: Service period covered
 - **Payment Method**: How payment was made
 - **Tax Information**: Detailed tax breakdown
@@ -19,12 +21,14 @@ Accessing and managing your invoices and receipts.
 ## Invoice Management
 
 ### Organization
+
 - **Search Invoices**: Find specific invoices
 - **Filter by Date**: Filter by billing period
 - **Filter by Amount**: Filter by invoice amount
 - **Export Data**: Export invoice data
 
 ### Storage
+
 - **Cloud Storage**: Secure cloud storage
 - **Local Downloads**: Download to local device
 - **Email Archive**: Email invoice copies
@@ -33,12 +37,14 @@ Accessing and managing your invoices and receipts.
 ## Payment Information
 
 ### Payment Details
+
 - **Payment Date**: When payment was processed
 - **Payment Method**: Credit card, PayPal, etc.
 - **Transaction ID**: Unique transaction identifier
 - **Payment Status**: Success, pending, failed
 
 ### Receipts
+
 - **Payment Receipts**: Payment confirmation
 - **Service Receipts**: Service activation confirmation
 - **Refund Receipts**: Refund confirmation
@@ -47,12 +53,14 @@ Accessing and managing your invoices and receipts.
 ## Invoice Support
 
 ### Common Issues
+
 - **Missing Invoices**: Locate missing invoices
 - **Incorrect Charges**: Resolve billing errors
 - **Tax Questions**: Understand tax charges
 - **Payment Disputes**: Resolve payment issues
 
 ### Getting Help
+
 - **Invoice Support**: Dedicated invoice support
 - **Billing Team**: Direct billing team access
 - **Live Chat**: Real-time invoice help

package/lib/{content → templates/content}/subscription-billing/payment-methods.md

@@ -5,17 +5,20 @@ Supported payment methods and how to update them.
 ## Supported Payment Methods
 
 ### Credit Cards
+
 - **Visa**: All Visa credit cards
 - **MasterCard**: All MasterCard credit cards
 - **American Express**: American Express cards
 - **Discover**: Discover credit cards
 
 ### Debit Cards
+
 - **Visa Debit**: Visa debit cards
 - **MasterCard Debit**: MasterCard debit cards
 - **Bank Cards**: Major bank debit cards
 
 ### Digital Wallets
+
 - **PayPal**: PayPal account payments
 - **Apple Pay**: Apple Pay integration
 - **Google Pay**: Google Pay integration
@@ -24,6 +27,7 @@ Supported payment methods and how to update them.
 ## Adding Payment Methods
 
 ### Credit Card Setup
+
 1. Go to Account Settings
 2. Click "Payment Methods"
 3. Select "Add Credit Card"
@@ -32,6 +36,7 @@ Supported payment methods and how to update them.
 6. Save payment method
 
 ### PayPal Setup
+
 1. Access Payment Methods
 2. Choose "Add PayPal"
 3. Connect PayPal account
@@ -41,12 +46,14 @@ Supported payment methods and how to update them.
 ## Managing Payment Methods
 
 ### Updating Information
+
 - **Card Updates**: Update card information
 - **Address Changes**: Modify billing address
 - **Expiration Dates**: Update expired cards
 - **Primary Method**: Set default payment method
 
 ### Security Features
+
 - **Encryption**: Secure payment processing
 - **PCI Compliance**: Industry-standard security
 - **Fraud Protection**: Advanced fraud detection
@@ -55,12 +62,14 @@ Supported payment methods and how to update them.
 ## Payment Issues
 
 ### Common Problems
+
 - **Declined Payments**: Resolve declined cards
 - **Expired Cards**: Update expired payment methods
 - **Insufficient Funds**: Handle insufficient funds
 - **Bank Blocks**: Resolve bank payment blocks
 
 ### Troubleshooting
+
 - **Contact Bank**: Verify with your bank
 - **Update Information**: Correct payment details
 - **Try Different Method**: Use alternative payment

package/lib/{content → templates/content}/subscription-billing/promotional-offers.md

@@ -5,12 +5,14 @@ Current promotions, discounts, and special offers.
 ## Current Promotions
 
 ### New User Offers
+
 - **First Month Free**: Free trial for new users
 - **Student Discount**: 50% off for verified students
 - **Annual Discount**: 2 months free on annual plans
 - **Referral Bonus**: Credits for referring friends
 
 ### Seasonal Promotions
+
 - **Black Friday**: Special holiday pricing
 - **Back to School**: Student-focused offers
 - **New Year**: Resolution-based promotions
@@ -19,12 +21,14 @@ Current promotions, discounts, and special offers.
 ## Discount Types
 
 ### Percentage Discounts
+
 - **Student Discount**: 50% off all plans
 - **Nonprofit Discount**: 30% off for nonprofits
 - **Educational Discount**: 40% off for institutions
 - **Volume Discount**: Bulk pricing for teams
 
 ### Fixed Discounts
+
 - **Annual Savings**: $40 off Pro, $80 off Max
 - **Referral Credits**: $10 credit per referral
 - **Loyalty Rewards**: Credits for long-term users
@@ -33,6 +37,7 @@ Current promotions, discounts, and special offers.
 ## How to Apply Discounts
 
 ### Student Discount
+
 1. Verify student status
 2. Upload student ID or email
 3. Apply discount code
@@ -40,6 +45,7 @@ Current promotions, discounts, and special offers.
 5. Enjoy discounted pricing
 
 ### Referral Program
+
 1. Share referral link
 2. Friend signs up
 3. Both receive credits
@@ -49,12 +55,14 @@ Current promotions, discounts, and special offers.
 ## Promotional Terms
 
 ### Eligibility Requirements
+
 - **New Users**: First-time subscribers
 - **Student Verification**: Valid student status
 - **Geographic Restrictions**: Available regions
 - **Time Limits**: Promotion expiration dates
 
 ### Terms and Conditions
+
 - **One Per Customer**: Limit one discount per account
 - **Non-transferable**: Cannot be shared or sold
 - **Expiration**: Discount codes expire

package/lib/{content → templates/content}/subscription-billing/refund-policy.md

@@ -5,12 +5,14 @@ Understanding Yantra's refund and cancellation policies.
 ## Refund Eligibility
 
 ### Eligible Refunds
+
 - **New Subscriptions**: 7-day refund window
 - **Annual Plans**: Prorated refunds available
 - **Technical Issues**: Service-related refunds
 - **Duplicate Charges**: Full refunds for duplicates
 
 ### Non-Eligible Refunds
+
 - **Usage-Based**: Refunds based on usage
 - **Policy Violations**: Account policy violations
 - **Fraudulent Claims**: False refund claims
@@ -19,6 +21,7 @@ Understanding Yantra's refund and cancellation policies.
 ## Refund Process
 
 ### Request Process
+
 1. **Contact Support**: Reach out to billing support
 2. **Provide Details**: Explain refund reason
 3. **Submit Documentation**: Provide supporting documents
@@ -26,6 +29,7 @@ Understanding Yantra's refund and cancellation policies.
 5. **Processing**: Refund processed if approved
 
 ### Required Information
+
 - **Account Details**: Account information
 - **Refund Reason**: Detailed reason for refund
 - **Supporting Documents**: Relevant documentation
@@ -34,6 +38,7 @@ Understanding Yantra's refund and cancellation policies.
 ## Refund Timeline
 
 ### Processing Times
+
 - **Approval Time**: 1-3 business days
 - **Processing Time**: 3-5 business days
 - **Credit Card**: 5-10 business days
@@ -41,6 +46,7 @@ Understanding Yantra's refund and cancellation policies.
 - **Bank Transfer**: 7-14 business days
 
 ### Refund Methods
+
 - **Original Payment**: Refund to original payment method
 - **Alternative Methods**: Other refund methods available
 - **Account Credit**: Credit to Yantra account
@@ -49,12 +55,14 @@ Understanding Yantra's refund and cancellation policies.
 ## Refund Types
 
 ### Full Refunds
+
 - **Service Issues**: Complete service failures
 - **Duplicate Charges**: Identical duplicate charges
 - **Fraudulent Charges**: Unauthorized charges
 - **Policy Violations**: Yantra policy violations
 
 ### Prorated Refunds
+
 - **Annual Plans**: Unused portion refunds
 - **Mid-Cycle Cancellation**: Partial period refunds
 - **Downgrades**: Difference refunds
@@ -63,12 +71,14 @@ Understanding Yantra's refund and cancellation policies.
 ## Refund Support
 
 ### Getting Help
+
 - **Refund Support**: Dedicated refund support team
 - **Billing Team**: Direct billing team access
 - **Escalation Process**: Senior team escalation
 - **External Resources**: Third-party assistance
 
 ### Documentation
+
 - **Refund Policy**: Complete refund policy
 - **Terms of Service**: Service terms and conditions
 - **Billing Terms**: Billing terms and conditions

package/lib/{content → templates/content}/subscription-billing/student-discounts.md

@@ -5,12 +5,14 @@ Special pricing for students and educational institutions.
 ## Student Pricing
 
 ### Discounted Plans
+
 - **Pro Student**: $10/month (50% off)
 - **Max Student**: $20/month (50% off)
 - **Annual Pro**: $100/year (50% off)
 - **Annual Max**: $200/year (50% off)
 
 ### Educational Benefits
+
 - **Full Features**: Access to all plan features
 - **Academic Support**: Specialized academic support
 - **Research Tools**: Enhanced research capabilities
@@ -19,12 +21,14 @@ Special pricing for students and educational institutions.
 ## Eligibility Requirements
 
 ### Student Verification
+
 - **Valid Student ID**: Current student identification
 - **Educational Email**: School email address
 - **Enrollment Proof**: Current enrollment verification
 - **Institution Verification**: Accredited institution
 
 ### Eligible Institutions
+
 - **Universities**: Four-year universities
 - **Community Colleges**: Two-year colleges
 - **Graduate Schools**: Master's and PhD programs
@@ -33,6 +37,7 @@ Special pricing for students and educational institutions.
 ## How to Apply
 
 ### Verification Process
+
 1. Sign up with student email
 2. Upload student ID
 3. Verify enrollment status
@@ -40,6 +45,7 @@ Special pricing for students and educational institutions.
 5. Activate student discount
 
 ### Required Documents
+
 - **Student ID**: Clear photo of student ID
 - **Enrollment Letter**: Current enrollment proof
 - **Transcript**: Recent academic transcript
@@ -48,12 +54,14 @@ Special pricing for students and educational institutions.
 ## Student Features
 
 ### Academic Tools
+
 - **Research Organization**: Organize academic research
 - **Citation Management**: Proper academic citations
 - **Source Verification**: Verify academic sources
 - **Export Formats**: Academic paper formats
 
 ### Study Support
+
 - **Note Integration**: Connect with note-taking apps
 - **Study Planning**: Organize study sessions
 - **Group Collaboration**: Work with study groups
@@ -62,12 +70,14 @@ Special pricing for students and educational institutions.
 ## Terms and Conditions
 
 ### Student Requirements
+
 - **Active Enrollment**: Must be currently enrolled
 - **Annual Verification**: Reverify status yearly
 - **Academic Use**: Primarily for academic purposes
 - **No Commercial Use**: Cannot be used for business
 
 ### Discount Limitations
+
 - **One Account**: One student discount per person
 - **Non-transferable**: Cannot be shared
 - **Expiration**: Discount expires upon graduation

package/lib/{content → templates/content}/subscription-billing/tax-information.md

@@ -5,12 +5,14 @@ Tax-related information for billing and invoicing.
 ## Tax Calculation
 
 ### Tax Types
+
 - **Sales Tax**: Applicable sales taxes
 - **VAT**: Value Added Tax (EU)
 - **GST**: Goods and Services Tax
 - **Service Tax**: Service-specific taxes
 
 ### Tax Rates
+
 - **Location-Based**: Tax rates by location
 - **Service-Based**: Different rates for different services
 - **Exemption Handling**: Tax exemption processing
@@ -19,12 +21,14 @@ Tax-related information for billing and invoicing.
 ## Tax Compliance
 
 ### Regional Compliance
+
 - **US Sales Tax**: US state sales tax compliance
 - **EU VAT**: European Union VAT compliance
 - **Canadian GST**: Canadian tax compliance
 - **Other Jurisdictions**: Additional tax jurisdictions
 
 ### Business Compliance
+
 - **Business Registration**: Business tax registration
 - **Tax Exemptions**: Business tax exemptions
 - **Resale Certificates**: Resale certificate handling
@@ -33,12 +37,14 @@ Tax-related information for billing and invoicing.
 ## Tax Documentation
 
 ### Tax Invoices
+
 - **Tax-Inclusive Pricing**: Prices include applicable taxes
 - **Tax Breakdown**: Detailed tax line items
 - **Tax Exemptions**: Exemption documentation
 - **Tax Certificates**: Tax exemption certificates
 
 ### Tax Reports
+
 - **Monthly Reports**: Monthly tax summaries
 - **Quarterly Reports**: Quarterly tax reports
 - **Annual Reports**: Annual tax summaries
@@ -47,12 +53,14 @@ Tax-related information for billing and invoicing.
 ## Tax Support
 
 ### Tax Questions
+
 - **Tax Calculation**: How taxes are calculated
 - **Tax Exemptions**: How to apply exemptions
 - **Tax Documentation**: Required tax documents
 - **Tax Compliance**: Compliance requirements
 
 ### Getting Help
+
 - **Tax Support**: Dedicated tax support
 - **Accounting Team**: Accounting team assistance
 - **Compliance Team**: Compliance team support