@activepieces/piece-zendesk 0.0.1

package/README.md

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+# pieces-zendesk
+
+This library was generated with [Nx](https://nx.dev).
+
+## Running lint
+
+Run `nx lint pieces-zendesk` to execute the lint via [ESLint](https://eslint.org/).

package/package.json

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+{
+  "name": "@activepieces/piece-zendesk",
+  "version": "0.0.1",
+  "dependencies": {
+    "@sinclair/typebox": "0.26.3",
+    "axios": "1.2.4",
+    "nanoid": "3.3.4",
+    "@activepieces/framework": "0.3.9",
+    "@activepieces/shared": "0.3.5",
+    "tslib": "2.4.1"
+  },
+  "main": "./src/index.js",
+  "types": "./src/index.d.ts"
+}

package/src/index.d.ts

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+export declare const zendesk: import("@activepieces/framework").Piece;

package/src/index.js

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+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.zendesk = void 0;
+const tslib_1 = require("tslib");
+const framework_1 = require("@activepieces/framework");
+const package_json_1 = tslib_1.__importDefault(require("../package.json"));
+const new_ticket_in_view_1 = require("./lib/trigger/new-ticket-in-view");
+exports.zendesk = (0, framework_1.createPiece)({
+    name: 'zendesk',
+    displayName: 'Zendesk',
+    logoUrl: 'https://cdn.activepieces.com/pieces/zendesk.png',
+    version: package_json_1.default.version,
+    authors: [
+        "abuaboud"
+    ],
+    actions: [],
+    triggers: [
+        new_ticket_in_view_1.newTicketInView
+    ],
+});
+//# sourceMappingURL=index.js.map

package/src/index.js.map

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package/src/lib/trigger/new-ticket-in-view.d.ts

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+export declare const newTicketInView: import("@activepieces/framework").Trigger;

package/src/lib/trigger/new-ticket-in-view.js

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+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.newTicketInView = void 0;
+const tslib_1 = require("tslib");
+const shared_1 = require("@activepieces/shared");
+const framework_1 = require("@activepieces/framework");
+const markdownProperty = `
+**Organization**: The organization name can be found in the URL (e.g https://ORGANIZATION_NAME.zendesk.com).
+
+**Agent Email**: The email you use to log in to Zendesk.
+
+**API Token**: You can find this in the Zendesk Admin Panel under Settings > APIs > Zendesk API.
+`;
+exports.newTicketInView = (0, framework_1.createTrigger)({
+    name: 'new_ticket_in_view',
+    displayName: 'New ticket in view',
+    description: 'Triggers when a new ticket is created in a view',
+    type: shared_1.TriggerStrategy.POLLING,
+    props: {
+        authentication: framework_1.Property.CustomAuth({
+            displayName: 'Authentication',
+            description: markdownProperty,
+            props: {
+                email: framework_1.Property.ShortText({
+                    displayName: 'Agent Email',
+                    description: 'The email address you use to login to Zendesk',
+                    required: true,
+                }),
+                token: framework_1.Property.ShortText({
+                    displayName: 'Token',
+                    description: 'The API token you can generate in Zendesk',
+                    required: true,
+                }),
+                subdomain: framework_1.Property.ShortText({
+                    displayName: 'Organization (e.g activepieceshelp)',
+                    description: 'The subdomain of your Zendesk instance',
+                    required: true,
+                }),
+            },
+            required: true,
+        }),
+        view_id: framework_1.Property.Dropdown({
+            displayName: 'View',
+            description: 'The view to monitor for new tickets',
+            refreshers: ['authentication'],
+            required: true,
+            options: (value) => tslib_1.__awaiter(void 0, void 0, void 0, function* () {
+                const authentication = value['authentication'];
+                if (!(authentication === null || authentication === void 0 ? void 0 : authentication['email']) || !(authentication === null || authentication === void 0 ? void 0 : authentication['subdomain']) || !(authentication === null || authentication === void 0 ? void 0 : authentication['token'])) {
+                    return {
+                        placeholder: 'Fill your authentication first',
+                        disabled: true,
+                        options: [],
+                    };
+                }
+                const response = yield framework_1.httpClient.sendRequest({
+                    url: `https://${authentication.subdomain}.zendesk.com/api/v2/views.json`,
+                    method: framework_1.HttpMethod.GET,
+                    authentication: {
+                        type: framework_1.AuthenticationType.BASIC,
+                        username: authentication.email + "/token",
+                        password: authentication.token,
+                    }
+                });
+                return {
+                    placeholder: 'Select a view',
+                    options: response.body.views.map((view) => ({
+                        label: view.title,
+                        value: view.id,
+                    }))
+                };
+            })
+        })
+    },
+    sampleData: {
+        "url": "https://activepieceshelp.zendesk.com/api/v2/tickets/5.json",
+        "id": 5,
+        "external_id": null,
+        "via": {
+            "channel": "web",
+            "source": {
+                "from": {},
+                "to": {},
+                "rel": null
+            }
+        },
+        "created_at": "2023-03-25T02:39:41Z",
+        "updated_at": "2023-03-25T02:39:41Z",
+        "type": null,
+        "subject": "Subject",
+        "raw_subject": "Raw Subject",
+        "description": "Description",
+        "priority": null,
+        "status": "open",
+        "recipient": null,
+        "requester_id": 8193592318236,
+        "submitter_id": 8193592318236,
+        "assignee_id": 8193592318236,
+        "organization_id": 8193599387420,
+        "group_id": 8193569448092,
+        "collaborator_ids": [],
+        "follower_ids": [],
+        "email_cc_ids": [],
+        "forum_topic_id": null,
+        "problem_id": null,
+        "has_incidents": false,
+        "is_public": true,
+        "due_at": null,
+        "tags": [],
+        "custom_fields": [],
+        "satisfaction_rating": null,
+        "sharing_agreement_ids": [],
+        "custom_status_id": 8193592472348,
+        "fields": [],
+        "followup_ids": [],
+        "ticket_form_id": 8193569410076,
+        "brand_id": 8193583542300,
+        "allow_channelback": false,
+        "allow_attachments": true,
+        "from_messaging_channel": false
+    },
+    onEnable: (context) => tslib_1.__awaiter(void 0, void 0, void 0, function* () {
+        yield framework_1.pollingHelper.onEnable(polling, {
+            store: context.store,
+            propsValue: context.propsValue,
+        });
+    }),
+    onDisable: (context) => tslib_1.__awaiter(void 0, void 0, void 0, function* () {
+        yield framework_1.pollingHelper.onDisable(polling, {
+            store: context.store,
+            propsValue: context.propsValue,
+        });
+    }),
+    run: (context) => tslib_1.__awaiter(void 0, void 0, void 0, function* () {
+        return yield framework_1.pollingHelper.poll(polling, {
+            store: context.store,
+            propsValue: context.propsValue,
+        });
+    }),
+    test: (context) => tslib_1.__awaiter(void 0, void 0, void 0, function* () {
+        return yield framework_1.pollingHelper.poll(polling, {
+            store: context.store,
+            propsValue: context.propsValue,
+        });
+    })
+});
+const polling = {
+    strategy: framework_1.DedupeStrategy.LAST_ITEM,
+    items: ({ propsValue }) => tslib_1.__awaiter(void 0, void 0, void 0, function* () {
+        const items = yield getTickets(propsValue.authentication, propsValue.view_id);
+        return items.map((item) => ({
+            id: item.id,
+            data: item,
+        }));
+    })
+};
+function getTickets(authentication, view_id) {
+    return tslib_1.__awaiter(this, void 0, void 0, function* () {
+        const { email, token, subdomain } = authentication;
+        const response = yield framework_1.httpClient.sendRequest({
+            url: `https://${subdomain}.zendesk.com/api/v2/views/${view_id}/tickets.json?sort_order=desc&sort_by=created_at&per_page=200`,
+            method: framework_1.HttpMethod.GET,
+            authentication: {
+                type: framework_1.AuthenticationType.BASIC,
+                username: email + "/token",
+                password: token,
+            }
+        });
+        return response.body.tickets;
+    });
+}
+//# sourceMappingURL=new-ticket-in-view.js.map

package/src/lib/trigger/new-ticket-in-view.js.map

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