@accurix/centrinfo-widget 5.2.0 → 5.2.1

package/dist/cdn/centrinfo-widget.js

@@ -1,27 +1,31 @@
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-${n}.is-kpi ${n}__title{display:none}
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+${a}__header>div:first-child{min-width:0}
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+${a}__title{overflow:hidden;color:var(--rv-text);font-size:14px;font-weight:650;text-overflow:ellipsis;white-space:nowrap}
+${a}.is-kpi ${a}__title{display:none}
 .${e}-analytics-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 12px;margin-block-start:4px;color:var(--rv-muted);font-size:12px;line-height:1.5}
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+${a}__download{width:fit-content;min-height:34px;margin-block-start:10px;border:1px solid var(--rv-border);border-radius:8px;background:var(--rv-surface);padding:6px 10px;color:var(--rv-text);font:inherit;font-size:13px;font-weight:600;cursor:pointer}
+${a}__header ${a}__download{margin:0}
+${a}__download:hover{border-color:var(--rv-accent);color:var(--rv-accent)}
+${a}__expand,${a}__close{display:grid;width:30px;height:30px;flex:0 0 auto;place-items:center;border:1px solid var(--rv-border);border-radius:9px;background:var(--rv-bg);color:var(--rv-text);cursor:pointer}
+${a}__expand:hover,${a}__close:hover{background:var(--rv-surface-2)}
+${a} button:focus-visible,${a} summary:focus-visible,${n} ${i}__menu button:focus-visible,${o} button:focus-visible{outline:2px solid var(--rv-accent);outline-offset:2px}
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 .${e}-analytics-inspect dl{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 12px;margin:10px 0 0}
@@ -61,7 +65,7 @@ ${s}__secondary{margin-block-start:6px;color:var(--rv-muted);font-size:12px}
 .${e}-analytics-empty p{margin:0}
 .${e}-analytics-empty p+p{margin-block-start:4px;color:var(--rv-muted);font-size:10px}
 .${e}-analytics-echart{position:relative;width:100%;height:196px;min-width:0}
-${n}.is-expanded .${e}-analytics-echart{height:auto;min-height:310px;flex:1}
+${a}.is-expanded .${e}-analytics-echart{height:auto;min-height:310px;flex:1}
 .${e}-analytics-echart canvas:focus-visible{outline:2px solid var(--rv-accent);outline-offset:-2px}
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@@ -73,123 +77,123 @@ ${n}.is-expanded .${e}-analytics-echart{height:auto;min-height:310px;flex:1}
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Check data-token, data-api-base, CORS, and backend availability.`)},_r=(e,t={})=>{const a=e.disclaimerText?.trim()?.toLowerCase(),i=t.agentName?.trim()||e.agentName?.trim()||"Accurix",o=t.agentAvatarUrl?.trim()||e.agentAvatarUrl?.trim();return{...e,allowVoiceInput:!!(e.allowVoiceInput&&e.talkbackMode&&e.talkbackMode!=="text"),voiceOutputEnabled:!!(e.voiceOutputEnabled&&e.talkbackMode&&e.talkbackMode!=="text"),agentName:i,agentAvatarUrl:o||void 0,disclaimerText:a===Dc.toLowerCase()||a?.includes("sara is an ai assistant")?Pc:e.disclaimerText}},Oc=15e3,Fc=6e4,Uc=12e4,Bc=["/transcribe","/speak","/attachments","/stream"],qc=["/book-demo","/schedule-callback"],Vc=e=>{const t=e.split("?")[0]??e;return qc.some(n=>t.includes(`/public-chat${n}`))?Uc:Bc.some(n=>t.includes(`/public-chat${n}`))||t.endsWith("/public-chat")?Fc:Oc},jc=e=>{const t=e.headers?.get?.("Retry-After"),n=t?Number(t):NaN;return Number.isFinite(n)&&n>=0?n:void 0},Hc=e=>{try{const t=e.split(".")[1];if(!t)return null;const n=atob(t.replace(/-/g,"+").replace(/_/g,"/")),a=JSON.parse(n).exp;return typeof a=="number"&&Number.isFinite(a)?a*1e3:null}catch{return null}};class Wc{constructor(t,n,a,i,o={},s,c,u="floating"){q(this,"baseUrl");q(this,"token");q(this,"gifApiKey");q(this,"analyticsContextToken");q(this,"bootstrapOverrides");q(this,"identityToken");q(this,"identityTokenProvider");q(this,"chatSurface");q(this,"cachedIdentity",null);q(this,"identityFlight",null);this.baseUrl=t,this.token=n,this.gifApiKey=a,this.analyticsContextToken=i,this.bootstrapOverrides=o,this.identityToken=s,this.identityTokenProvider=c,this.chatSurface=u}async currentIdentityToken(){if(!this.identityTokenProvider)return this.identityToken;const t=this.cachedIdentity;return t&&Date.now()<t.refreshAt?t.token:(this.identityFlight??(this.identityFlight=(async()=>{try{const n=(await this.identityTokenProvider()??"").trim();this.identityToken=n||void 0;const a=n?Hc(n):null;return this.cachedIdentity=n&&a!==null?{token:n,refreshAt:a-6e4}:null,this.identityToken}finally{this.identityFlight=null}})()),this.identityFlight)}async fetchT(t,n={}){const a=new AbortController;let i=!1;const o=setTimeout(()=>{i=!0,a.abort()},Vc(t)),s=n.signal,c=()=>a.abort();s?.aborted?a.abort():s?.addEventListener("abort",c,{once:!0});try{return await fetch(t,{...n,signal:a.signal})}catch(u){throw i&&!s?.aborted?new _n(408,"The request took too long. Please try again."):u}finally{clearTimeout(o),s?.removeEventListener("abort",c)}}headers(t=!0){const n={Authorization:`Bearer ${this.token}`};return t&&(n["Content-Type"]="application/json"),n}async json(t){let n;try{n=await t.json()}catch{n=void 0}if(!t.ok){const a=Kc(n)??`request failed (${t.status})`;throw new _n(t.status,a,jc(t))}return n?.data??n}async bootstrap(){try{const t=await this.fetchT(`${this.baseUrl}/public-chat/bootstrap`,{headers:this.headers(!1)});if(!t.ok)return Ki(`bootstrap request failed with ${t.status}`),_r(yr(),this.bootstrapOverrides);const n=await this.json(t);return _r({...yr(),...n},this.bootstrapOverrides)}catch(t){return Ki(t instanceof Error?t.message:"bootstrap request failed"),_r(yr(),this.bootstrapOverrides)}}async history(){const t=await this.currentIdentityToken();if(!t)return{conversations:[]};const n=await this.fetchT(`${this.baseUrl}/public-chat/history`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:t,surface:this.chatSurface})}),a=await this.json(n);return{activeSessionId:a.activeSessionId,conversations:Array.isArray(a.conversations)?a.conversations.map(i=>({...i,messages:i.messages.map(o=>{const s=xr({...o,text:o.content});return{...o,content:s.text,sources:s.sources,visualization:s.visualization,artifacts:s.artifacts}})})):[]}}async updateHistory(t,n,a){const i=await this.currentIdentityToken();if(!i)return;const o=await this.fetchT(`${this.baseUrl}/public-chat/history/update`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:i,surface:this.chatSurface,sessionId:t,action:n,title:a})});await this.json(o)}async analyticsModels(){const t=await this.currentIdentityToken();if(!t)return[];const n=await this.fetchT(`${this.baseUrl}/public-chat/analytics-models`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:t})});return(await this.json(n)).models}async stream(t,n,a){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat/stream`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:n,clientMessageId:a.clientMessageId,attachmentId:a.attachmentId,attachmentIds:a.attachmentIds,voicePlaybackRequested:!!a.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,analyticsModelId:a.analyticsModelId,identityToken:i,surface:this.chatSurface}),signal:a.signal});return!o.ok||!o.body?((o.status===429||o.status===401)&&await this.json(o),this.send(t,n,a)):Yc(o.body,a)}async liveEvents(t,n){const a=`sessionId=${encodeURIComponent(t)}&after=${encodeURIComponent(n)}`,i=await this.fetchT(`${this.baseUrl}/public-chat/live-events?${a}`,{headers:this.headers(!1)}),o=await this.json(i);return{mode:o.mode??"ai",assignedAgentName:o.assignedAgentName,agentTyping:!!o.agentTyping,agentTypingName:o.agentTypingName,conversationEnded:!!o.conversationEnded,events:o.events??[]}}async typing(t,n){try{const a=await this.fetchT(`${this.baseUrl}/public-chat/typing`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t,isTyping:n})});if(!a.ok)try{await a.text()}catch{}}catch{}}async presence(t){try{await this.fetchT(`${this.baseUrl}/public-chat/presence`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t})})}catch{}}async send(t,n,a){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:n,clientMessageId:a.clientMessageId,attachmentId:a.attachmentId,attachmentIds:a.attachmentIds,voicePlaybackRequested:!!a.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,analyticsModelId:a.analyticsModelId,identityToken:i,surface:this.chatSurface}),signal:a.signal}),s=await this.json(o),c=xr({...s,text:s.answer??""});return a.onChunk(c.text),{answerResult:s.answerResult,answer:c.text,sources:c.sources??[],suggestedReplies:s.suggestedReplies??[],availableActions:s.availableActions??[],actions:s.actions??[],selectedAction:s.selectedAction,handoffOffered:s.handoffOffered??!1,requestedContactFields:Yi(s.requestedContactFields),conversationEnded:s.conversationEnded??!1,liveMode:s.liveMode,assignedAgentName:s.assignedAgentName,audioBase64:s.audioBase64,mimeType:s.mimeType,visualization:c.visualization,artifacts:c.artifacts}}async action(t,n,a){const i=a?.trim()||(t==="contact-support"?"inquiry":t),o=await this.fetchT(`${this.baseUrl}/public-chat/${i}`,{method:"POST",headers:this.headers(),body:JSON.stringify(n)}),s=await this.json(o);return{ok:!0,note:s?.note,receipt:s?.receipt,booking:s?.booking,caseReference:s?.caseReference||void 0,inquiryId:s?.inquiryId||s?.inquiry?.id||void 0}}async confirmHostedBooking(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/book-demo/confirm`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)}),a=await this.json(n);if(!a?.booking)throw new Error("Calendar booking confirmation was unavailable.");return{...a.booking,receipt:a.receipt}}async speak(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/speak`,{method:"POST",headers:this.headers(),body:JSON.stringify({text:t})}),a=await this.json(n);return{providerReady:!!a.providerReady,message:a.message,audioBase64:a.audioBase64,mimeType:a.mimeType}}async identify(t,n){if(!(!t||!n))try{const a=await this.fetchT(`${this.baseUrl}/public-chat/identify`,{method:"POST",headers:this.headers(),body:JSON.stringify(Gc(t,n))});if(!a.ok)try{await a.text()}catch{}}catch{}}async transcribe(t,n,a,i){const o=await this.fetchT(`${this.baseUrl}/public-chat/transcribe`,{method:"POST",headers:this.headers(),body:JSON.stringify({audioBase64:t,mimeType:n,languageHint:a,durationSeconds:i})});return(await this.json(o)).text??""}async transcribeAudio(t,n,a,i){const o=new FormData;o.append("audio",t,"voice-recording"),o.append("mimeType",n||t.type||"audio/webm"),a&&o.append("languageHint",a),i!==void 0&&Number.isFinite(i)&&o.append("durationSeconds",String(i));const s=await this.fetchT(`${this.baseUrl}/public-chat/transcribe`,{method:"POST",headers:this.headers(!1),body:o});return(await this.json(s)).text??""}async endConversation(t){try{const n=await this.fetchT(`${this.baseUrl}/public-chat/end`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t})});if(!n.ok)try{await n.text()}catch{}}catch{}}async sendFeedback(t){try{const n=await this.fetchT(`${this.baseUrl}/public-chat/feedback`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)});if(!n.ok)try{await n.text()}catch{}}catch{}}async sendExplanationFeedback(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/explanation-feedback`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)});await this.json(n)}async fetchExplanation(t,n,a="widget",i){const o=await this.fetchT(`${this.baseUrl}/public-chat/analytics-explanations/${encodeURIComponent(t)}?sessionId=${encodeURIComponent(n)}&surface=${a}`,{method:"GET",headers:this.headers(!1),signal:i});return this.explanationJob(o,t)}async retryExplanation(t,n,a="widget"){const i=await this.fetchT(`${this.baseUrl}/public-chat/analytics-explanations/${encodeURIComponent(t)}/retry`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:n,surface:a})});return this.explanationJob(i,t)}async explanationJob(t,n){return t.status===404||t.status===410?{status:"failed",explanationId:n,retryAvailable:!1}:this.json(t)}async uploadAttachment(t,n,a,i,o){const s=await this.fetchT(`${this.baseUrl}/public-chat/attachments`,{method:"POST",headers:this.headers(),body:JSON.stringify({fileBase64:t,mimeType:n,filename:a,sessionId:i,analyze:o})});return this.json(s)}async fetchAttachment(t,n){const a=await this.fetchT(`${this.baseUrl}/public-chat/attachments/${encodeURIComponent(t)}?sessionId=${encodeURIComponent(n)}`,{headers:this.headers(!1)});if(!a.ok)throw new _n(a.status,"This file is no longer available.");return a.blob()}async demoSlots(t,n){const a=`from=${encodeURIComponent(t)}&to=${encodeURIComponent(n)}`,i=await this.fetchT(`${this.baseUrl}/public-chat/demo-slots?${a}`,{headers:this.headers(!1)});if(!i.ok){const s=new Error("Calendar availability is temporarily unavailable.");throw s.status=i.status,s}const o=await this.json(i);return{status:o?.status,reason:o?.reason,timezone:o?.timezone,slotDurationMinutes:o?.slotDurationMinutes,available:o?.available,taken:o?.taken??[],busy:o?.busy??[]}}async searchGifs(t){if(!this.gifApiKey)return[];const a=`https://tenor.googleapis.com/v2/search?q=${encodeURIComponent(t.trim()||"trending")}&key=${this.gifApiKey}&limit=24&media_filter=tinygif,gif&contentfilter=high`;try{const i=await this.fetchT(a,{});return i.ok?((await i.json()).results??[]).map(s=>({id:s.id,url:s.media_formats?.gif?.url??s.media_formats?.tinygif?.url??"",preview:s.media_formats?.tinygif?.url??s.media_formats?.gif?.url??"",alt:s.content_description||"GIF"})).filter(s=>s.url):[]}catch{return[]}}}const Gc=(e,t)=>{const n={...t.customAttributes??{},...t.metadata??{}};t.createdAt!==void 0&&(n.createdAt=t.createdAt),t.avatarUrl&&(n.avatarUrl=t.avatarUrl),t.company&&(n.company=t.company);const a={sessionId:e},i=t.externalId??t.userId;return i&&(a.externalId=i),t.email&&(a.email=t.email),t.firstName&&(a.firstName=t.firstName),t.lastName&&(a.lastName=t.lastName),t.name&&(a.name=t.name),t.phone&&(a.phone=t.phone),Object.keys(n).length>0&&(a.metadata=n),a},Kc=e=>{const t=e?.message;if(Array.isArray(t))return t.join(", ");if(typeof t=="string")return t},Yc=async(e,t)=>{const n=e.getReader(),a=()=>{n.cancel().catch(()=>{})};t.signal?.aborted?a():t.signal?.addEventListener("abort",a,{once:!0});const i=new TextDecoder,o={answer:"",sources:[],suggestedReplies:[],availableActions:[],handoffOffered:!1,requestedContactFields:[],conversationEnded:!1};let s="";try{for(;;){const{done:c,value:u}=await n.read();if(t.signal?.aborted)throw new DOMException("Response stopped","AbortError");if(c)break;s+=i.decode(u,{stream:!0});let l;for(;(l=s.indexOf(`
+`},tl=(e,t)=>{if(typeof MutationObserver>"u")return()=>{};let a=e.scrollHeight,n=0,i=()=>{n=0;let s=e.scrollHeight,c=s>a,u=t.isAtBottom();a=s,c&&(u?(e.scrollTop=e.scrollHeight,t.onFollow?.()):t.onUnseen?.())},o=new MutationObserver(()=>{n||(n=typeof requestAnimationFrame=="function"?requestAnimationFrame(i):setTimeout(i,0))});return o.observe(e,{childList:!0,subtree:!0,characterData:!0}),()=>{o.disconnect(),n&&typeof cancelAnimationFrame=="function"&&cancelAnimationFrame(n)}},$r=e=>{const t=e.answerResult;if(t?.version!==1){const a={...e};return delete a.answerResult,a}return{text:t.text,visualization:t.visualization,sources:t.sources??[],artifacts:t.artifacts??[],presentation:t.presentation,feedbackId:t.feedbackId??e.feedbackId}};class wa extends Error{constructor(a,n,i){super(n);B(this,"status");B(this,"retryAfterSeconds");this.status=a,this.retryAfterSeconds=i,this.name="ApiError"}}const Cr=()=>({agentName:"Accurix",greeting:"Hi! 👋 How can I help you today?",widgetModule:"chat",assistantMediaKind:"image",soundEnabled:!0,voiceOutputEnabled:!1,talkbackMode:"text",allowVoiceInput:!1,memoryEnabled:!0,memoryRetentionDays:30,memoryMessageCap:50,availableActions:[]}),al="Sara is an AI assistant; answers may be imperfect.",nl="Accurix is an AI assistant; answers may be imperfect.",io=e=>{typeof console>"u"||console.warn(`[centrinfo-widget] Could not load saved widget configuration from the API (${e}). Showing default widget chrome. Check data-token, data-api-base, CORS, and backend availability.`)},Tr=(e,t={})=>{const n=e.disclaimerText?.trim()?.toLowerCase(),i=t.agentName?.trim()||e.agentName?.trim()||"Accurix",o=t.agentAvatarUrl?.trim()||e.agentAvatarUrl?.trim();return{...e,allowVoiceInput:!!(e.allowVoiceInput&&e.talkbackMode&&e.talkbackMode!=="text"),voiceOutputEnabled:!!(e.voiceOutputEnabled&&e.talkbackMode&&e.talkbackMode!=="text"),agentName:i,agentAvatarUrl:o||void 0,disclaimerText:n===al.toLowerCase()||n?.includes("sara is an ai assistant")?nl:e.disclaimerText}},rl=15e3,il=6e4,ol=12e4,sl=["/transcribe","/speak","/attachments","/stream"],cl=["/book-demo","/schedule-callback"],ll=e=>{const t=e.split("?")[0]??e;return cl.some(a=>t.includes(`/public-chat${a}`))?ol:sl.some(a=>t.includes(`/public-chat${a}`))||t.endsWith("/public-chat")?il:rl},dl=e=>{const t=e.headers?.get?.("Retry-After"),a=t?Number(t):NaN;return Number.isFinite(a)&&a>=0?a:void 0},ul=e=>{try{const t=e.split(".")[1];if(!t)return null;const a=atob(t.replace(/-/g,"+").replace(/_/g,"/")),n=JSON.parse(a).exp;return typeof n=="number"&&Number.isFinite(n)?n*1e3:null}catch{return null}};class pl{constructor(t,a,n,i,o={},s,c,u="floating"){B(this,"baseUrl");B(this,"token");B(this,"gifApiKey");B(this,"analyticsContextToken");B(this,"bootstrapOverrides");B(this,"identityToken");B(this,"identityTokenProvider");B(this,"chatSurface");B(this,"cachedIdentity",null);B(this,"identityFlight",null);this.baseUrl=t,this.token=a,this.gifApiKey=n,this.analyticsContextToken=i,this.bootstrapOverrides=o,this.identityToken=s,this.identityTokenProvider=c,this.chatSurface=u}async currentIdentityToken(){if(!this.identityTokenProvider)return this.identityToken;const t=this.cachedIdentity;return t&&Date.now()<t.refreshAt?t.token:(this.identityFlight??(this.identityFlight=(async()=>{try{const a=(await this.identityTokenProvider()??"").trim();this.identityToken=a||void 0;const n=a?ul(a):null;return this.cachedIdentity=a&&n!==null?{token:a,refreshAt:n-6e4}:null,this.identityToken}finally{this.identityFlight=null}})()),this.identityFlight)}async fetchT(t,a={}){const n=new AbortController;let i=!1;const o=setTimeout(()=>{i=!0,n.abort()},ll(t)),s=a.signal,c=()=>n.abort();s?.aborted?n.abort():s?.addEventListener("abort",c,{once:!0});try{return await fetch(t,{...a,signal:n.signal})}catch(u){throw i&&!s?.aborted?new wa(408,"The request took too long. Please try again."):u}finally{clearTimeout(o),s?.removeEventListener("abort",c)}}headers(t=!0){const a={Authorization:`Bearer ${this.token}`};return t&&(a["Content-Type"]="application/json"),a}async json(t){let a;try{a=await t.json()}catch{a=void 0}if(!t.ok){const n=hl(a)??`request failed (${t.status})`;throw new wa(t.status,n,dl(t))}return a?.data??a}async bootstrap(){try{const t=await this.fetchT(`${this.baseUrl}/public-chat/bootstrap`,{headers:this.headers(!1)});if(!t.ok)return io(`bootstrap request failed with ${t.status}`),Tr(Cr(),this.bootstrapOverrides);const a=await this.json(t);return Tr({...Cr(),...a},this.bootstrapOverrides)}catch(t){return io(t instanceof Error?t.message:"bootstrap request failed"),Tr(Cr(),this.bootstrapOverrides)}}async history(){const t=await this.currentIdentityToken();if(!t)return{conversations:[]};const a=await this.fetchT(`${this.baseUrl}/public-chat/history`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:t,surface:this.chatSurface})}),n=await this.json(a);return{activeSessionId:n.activeSessionId,conversations:Array.isArray(n.conversations)?n.conversations.map(i=>({...i,messages:i.messages.map(o=>{const s=$r({...o,text:o.content});return{...o,content:s.text,sources:s.sources,visualization:s.visualization,artifacts:s.artifacts}})})):[]}}async updateHistory(t,a,n){const i=await this.currentIdentityToken();if(!i)return;const o=await this.fetchT(`${this.baseUrl}/public-chat/history/update`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:i,surface:this.chatSurface,sessionId:t,action:a,title:n})});await this.json(o)}async analyticsModels(){const t=await this.currentIdentityToken();if(!t)return[];const a=await this.fetchT(`${this.baseUrl}/public-chat/analytics-models`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:t})});return(await this.json(a)).models}async stream(t,a,n){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat/stream`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:a,clientMessageId:n.clientMessageId,attachmentId:n.attachmentId,attachmentIds:n.attachmentIds,voicePlaybackRequested:!!n.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,analyticsModelId:n.analyticsModelId,identityToken:i,surface:this.chatSurface}),signal:n.signal});return!o.ok||!o.body?((o.status===429||o.status===401)&&await this.json(o),this.send(t,a,n)):ml(o.body,n)}async liveEvents(t,a){const n=`sessionId=${encodeURIComponent(t)}&after=${encodeURIComponent(a)}`,i=await this.fetchT(`${this.baseUrl}/public-chat/live-events?${n}`,{headers:this.headers(!1)}),o=await this.json(i);return{mode:o.mode??"ai",assignedAgentName:o.assignedAgentName,agentTyping:!!o.agentTyping,agentTypingName:o.agentTypingName,conversationEnded:!!o.conversationEnded,events:o.events??[]}}async typing(t,a){try{const n=await this.fetchT(`${this.baseUrl}/public-chat/typing`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t,isTyping:a})});if(!n.ok)try{await n.text()}catch{}}catch{}}async presence(t){try{await this.fetchT(`${this.baseUrl}/public-chat/presence`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t})})}catch{}}async send(t,a,n){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:a,clientMessageId:n.clientMessageId,attachmentId:n.attachmentId,attachmentIds:n.attachmentIds,voicePlaybackRequested:!!n.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,analyticsModelId:n.analyticsModelId,identityToken:i,surface:this.chatSurface}),signal:n.signal}),s=await this.json(o),c=$r({...s,text:s.answer??""});return n.onChunk(c.text),{answerResult:s.answerResult,answer:c.text,sources:c.sources??[],suggestedReplies:s.suggestedReplies??[],availableActions:s.availableActions??[],actions:s.actions??[],selectedAction:s.selectedAction,handoffOffered:s.handoffOffered??!1,requestedContactFields:oo(s.requestedContactFields),conversationEnded:s.conversationEnded??!1,liveMode:s.liveMode,assignedAgentName:s.assignedAgentName,audioBase64:s.audioBase64,mimeType:s.mimeType,visualization:c.visualization,artifacts:c.artifacts}}async action(t,a,n){const 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a=Math.max(0,Math.floor((t.quietMs-kl)/pt));if(a>0&&(t.chunk.splice(t.chunk.length-Math.min(a,t.chunk.length)),t.chunkMs=t.chunk.length*pt),t.capturing=!1,t.endedBy=n,n==="done"&&(t.closed=!0),this.options.log.add("turn-end",{turn:t.id,by:n,ms:t.durationMs,voicedMs:t.voicedMs}),t.chunkCount===0&&t.voicedMs<bl){this.turns=this.turns.filter(i=>i!==t),this.options.log.add("turn-noise",{turn:t.id,reason:"too-short"}),this.options.listener.noise?.({id:t.id,reason:"too-short",overlappedOutput:t.overlappedOutput}),this.options.onChange();return}this.cutChunk(t),this.options.onChange(),this.settle()}cutChunk(t){if(t.chunk.length===0)return;const n=t.chunk,a=t.chunkCount;t.chunkCount+=1,t.results[a]=void 0,t.chunk=[];const i=n.length*pt,o=t.chunkVoicedMs;if(t.chunkMs=0,t.chunkVoicedMs=0,o===0&&a>0){t.results[a]="";return}this.options.log.add("chunk",{turn:t.id,index:a,ms:i}),this.options.transcribe({audio:sl(n),mimeType:"audio/wav",durationSeconds:i/1e3,turnId:t.id,chunkIndex:a}).then(s=>(s??"").trim(),()=>null).then(s=>{if(t.cancelled)return;t.results[a]=s,this.options.log.add("chunk-text",{turn:t.id,index:a,chars:s===null?-1:s.length});const c=[];for(const u of t.results){if(u===void 0)break;u&&c.push(u)}c.length&&this.options.listener.partial?.({turnId:t.id,text:c.join(" ")}),this.settle()})}settle(){for(;this.turns.length;){const t=this.turns[0];if(!t||t.capturing||t.results.some(o=>o===void 0))return;this.turns.shift();const n=t.results.filter(o=>typeof o=="string"&&o!==""),a=t.results.every(o=>o===null),i=n.join(" ").replace(/\s+/g," 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ul);q(this,"turns");q(this,"mic","off");q(this,"reason");q(this,"muted",!1);q(this,"inputSilent",!1);q(this,"stream",null);q(this,"context",null);q(this,"source",null);q(this,"processor",null);q(this,"sink",null);q(this,"downsampler",null);q(this,"deviceId");q(this,"generation",0);q(this,"recoveryAttempt",0);q(this,"recoveryTimer",null);q(this,"lastSnapshot","");q(this,"groupId");q(this,"onTrackEnded",()=>{this.log.add("track-ended"),this.recover("track-ended")});q(this,"onTrackMuteChange",()=>{const t=this.stream?.getAudioTracks()[0];this.log.add("track-mute-change",{muted:!!t?.muted}),this.refreshMic()});q(this,"onContextState",()=>{const t=this.context?.state;this.log.add("audio-state",{state:t}),(t==="suspended"||t==="interrupted")&&this.context?.resume().catch(()=>{}),this.refreshMic()});q(this,"onDeviceChange",()=>{this.checkDevices()});this.options=t,this.deviceId=t.deviceId,this.turns=new Rl({transcribe:t.transcribe,listener:t.listener,log:this.log,endSilenceMs:t.endSilenceMs,onChange:()=>this.publish(),onInputSilent:n=>{this.inputSilent=n,this.publish()}})}get snapshot(){let t=this.mic,n=this.reason;return t==="listening"&&this.inputSilent&&(t="unavailable",n="input-silent"),t==="listening"&&this.turns.hearing&&(t="hearing"),{mic:t,processing:this.turns.processing,reason:t==="unavailable"?n:void 0}}get active(){return this.mic!=="off"}async start(){this.mic==="off"&&(this.log.add("start"),this.mediaDevices()?.addEventListener("devicechange",this.onDeviceChange),await this.open("start"))}stop(t="stopped"){this.mic!=="off"&&(this.log.add("stop",{reason:t}),this.generation+=1,this.clearRecovery(),this.mediaDevices()?.removeEventListener("devicechange",this.onDeviceChange),this.turns.reset(t),this.close(),this.context?.close().catch(()=>{}),this.context=null,this.setMic("off"))}setMuted(t){if(!(this.muted===t||this.mic==="off")){this.muted=t,this.log.add(t?"mute":"unmute");for(const n of this.stream?.getAudioTracks()??[])n.enabled=!t;t?(this.turns.reset("muted"),this.setMic("muted")):this.refreshMic()}}finishTurn(){this.log.add("done-pressed"),this.turns.finishTurn()}setOutputActive(t){this.turns.setOutputActive(t)}async selectDevice(t){t!==this.deviceId&&(this.deviceId=t,this.mic!=="off"&&(this.log.add("device-selected"),this.turns.reset("device-selected"),this.close(),await this.open("device-selected")))}mediaDevices(){return this.options.media?.mediaDevices??(typeof navigator<"u"?navigator.mediaDevices:void 0)}async open(t){const n=++this.generation;this.setMic("starting");const a=this.options.media?.getUserMedia??(Pl()?o=>navigator.mediaDevices.getUserMedia(o):null);if(!a){this.unavailable("unsupported");return}let i;try{i=await a({audio:{...this.deviceId?{deviceId:{exact:this.deviceId}}:{},echoCancellation:!0,noiseSuppression:!0,autoGainControl:!0,channelCount:1}})}catch(o){if(n!==this.generation)return;const s=Ol(o);if(this.log.add("mic-open-failed",{why:t,reason:s}),s==="no-device"&&this.deviceId){this.deviceId=void 0,await this.open("default-device");return}this.unavailable(s);return}if(n!==this.generation){i.getTracks().forEach(o=>o.stop());return}try{this.connect(i)}catch(o){this.log.add("audio-setup-failed",{message:String(o?.name??"error")}),i.getTracks().forEach(s=>s.stop()),this.unavailable("error");return}this.recoveryAttempt=0,this.groupId=i.getAudioTracks()[0]?.getSettings?.().groupId,this.log.add("mic-open",{why:t}),this.refreshMic()}connect(t){this.stream=t;for(const a of t.getAudioTracks())a.enabled=!this.muted,a.addEventListener("ended",this.onTrackEnded),a.addEventListener("mute",this.onTrackMuteChange),a.addEventListener("unmute",this.onTrackMuteChange);const n=this.context??this.options.media?.createAudioContext?.()??new globalThis.AudioContext;this.context||(this.context=n,n.addEventListener("statechange",this.onContextState)),n.state==="suspended"&&n.resume().catch(()=>{}),this.downsampler=new ol(n.sampleRate),this.source=n.createMediaStreamSource(t),this.processor=n.createScriptProcessor(Ll,1,1),this.sink=n.createGain(),this.sink.gain.value=0,this.processor.onaudioprocess=a=>{if(this.muted||!this.downsampler)return;const i=this.downsampler.process(a.inputBuffer.getChannelData(0));if(this.turns.feed(i),this.options.listener.level&&i.length){let o=0;for(const s of i)o+=s*s;this.options.listener.level(Math.sqrt(o/i.length))}},this.source.connect(this.processor),this.processor.connect(this.sink),this.sink.connect(n.destination)}close(){this.processor&&(this.processor.onaudioprocess=null),this.source?.disconnect(),this.processor?.disconnect(),this.sink?.disconnect(),this.source=null,this.processor=null,this.sink=null;for(const t of this.stream?.getTracks()??[])t.removeEventListener("ended",this.onTrackEnded),t.removeEventListener("mute",this.onTrackMuteChange),t.removeEventListener("unmute",this.onTrackMuteChange),t.stop();this.stream=null,this.inputSilent=!1}refreshMic(){if(this.mic==="off")return;if(this.muted)return this.setMic("muted");const t=this.stream?.getAudioTracks()[0];if(!t||t.readyState!=="live")return this.unavailable("device-lost");if(t.muted)return this.unavailable("track-muted");if(this.context&&this.context.state!=="running")return this.unavailable("audio-suspended");this.reason=void 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-${n}__button.is-primary{border-color:${t.accent};background:${t.accent};color:${t.onAccent??"#fff"}}
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-${n}__card-title{color:${t.text};font-weight:700}
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-${n}__question{border:1px solid ${t.border};border-radius:999px;background:${t.surface};color:${t.text};font:inherit;font-size:12px;padding:6px 10px;text-align:start;cursor:pointer}
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-${n}__comment{width:100%;box-sizing:border-box;min-height:56px;resize:vertical;border:1px solid ${t.border};border-radius:8px;background:${t.surface};color:${t.text};font:inherit;font-size:12px;padding:8px}
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a=this.state.status;a!==n&&(a==="ready"||a==="failed"||a==="not_requested")&&this.onSettled?.(a)}start(){this.state.status!=="pending"||!this.explanationId||(this.disposed=!1,this.startedAt=this.now(),this.attempt=0,this.windowMs=this.capMs,this.extendWindow(this.state.explanation.aiExplanation?.waitSeconds),typeof document<"u"&&document.addEventListener("visibilitychange",this.onVisibilityChange),this.queue())}queue(){if(this.disposed)return;if(!this.isVisible()){this.pausedAt??(this.pausedAt=this.now());return}const t=this.now()-this.startedAt,n=Math.max(this.windowMs,this.capMs);if(t>=n){this.fail(!0);return}!this.state.stillWorking&&this.state.status==="pending"&&t>=this.stillWorkingMs&&this.set({stillWorking:!0});const a=this.delays[Math.min(this.attempt,this.delays.length-1)]??4e3;this.attempt+=1;const i=this.generation;this.handle=this.schedule(()=>{this.pollOnce(i)},Math.min(a,Math.max(0,n-t)))}async 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n=Ir(t.status);if(this.applyBasicUpdate(t,n),n==="ready"&&t.explanation&&Mr(t.explanation)){this.set({status:"ready",explanation:t.explanation,retryAvailable:!1,retrying:!1,announcement:yt.detailedReady,stillWorking:!1});return}if(n==="pending"){this.extendWindow(t.waitSeconds),this.state.status!=="pending"&&this.set({status:"pending",retrying:!1,announcement:""}),this.queue();return}if(n==="not_requested"){this.set({status:"not_requested",retryAvailable:!1,retrying:!1,announcement:"",stillWorking:!1});return}this.fail(this.canRetry(t.retryAvailable))}applyBasicUpdate(t,n){const a=t.basic;if(!a||n==="ready"||this.state.status==="ready"||!Mr(a))return;const 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+${a}__reasons legend{margin-bottom:6px;color:${t.muted};font-size:12px;padding:0}
+${a}__reason{border:1px solid ${t.border};border-radius:999px;background:${t.surface};color:${t.text};font:inherit;font-size:12px;padding:4px 10px;cursor:pointer}
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 .cf-analytics-explanation.is-expanded .cf-xp { font-size: 14px; }
 .cf-analytics-explanation .cf-xp__headline { font-size: 18px; }
-${Xl("cf",{surface:"var(--cf-surface)",subtle:"var(--cf-bg)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",warning:"var(--cf-warning)",danger:"var(--cf-danger)",success:"var(--cf-success)",onAccent:"var(--cf-accent-ink)"})}
-${Rc("cf",{bg:"var(--cf-bg)",surface:"var(--cf-surface)",surface2:"var(--cf-surface-2)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",onAccent:"var(--cf-accent-ink)",chart:zc,chartDark:Nc,darkSelector:".cf-root[data-theme='dark']"})}
+${vd("cf",{surface:"var(--cf-surface)",subtle:"var(--cf-bg)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",warning:"var(--cf-warning)",danger:"var(--cf-danger)",success:"var(--cf-success)",onAccent:"var(--cf-accent-ink)"})}
+${el("cf",{bg:"var(--cf-bg)",surface:"var(--cf-surface)",surface2:"var(--cf-surface-2)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",onAccent:"var(--cf-accent-ink)",chart:Xc,chartDark:Qc,darkSelector:".cf-root[data-theme='dark']"})}
 
 @media (max-width: 639px) {
   .cf-panel.cf-panel--analytics-focus {
@@ -3543,4 +3547,4 @@ ${Rc("cf",{bg:"var(--cf-bg)",surface:"var(--cf-surface)",surface2:"var(--cf-surf
     max-height: calc(100dvh - 24px);
   }
 }
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