@accurix/centrinfo-widget 5.1.1 → 5.2.0

package/dist/cdn/centrinfo-widget.js

@@ -1,27 +1,28 @@
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n=`.${e}-analytics-visualization`,a=`.${e}-analytics-result`,i=`.${e}-analytics-chart-picker`,o=`.${e}-action-menu`,s=`.${e}-analytics-kpi`;return`
+${a}{display:contents}
+${a},${o}{
   --rv-bg:${t.bg};--rv-surface:${t.surface};--rv-surface-2:${t.surface2};--rv-text:${t.text};
   --rv-muted:${t.muted};--rv-border:${t.border};--rv-accent:${t.accent};--rv-on-accent:${t.onAccent};
   --rv-chart-1:${t.accent};--rv-chart-2:${t.chart[0]};--rv-chart-3:${t.chart[1]};--rv-chart-4:${t.chart[2]};
 }
 ${t.darkSelector} ${a}{--rv-chart-2:${t.chartDark[0]};--rv-chart-3:${t.chartDark[1]};--rv-chart-4:${t.chartDark[2]}}
-${n}{box-sizing:border-box;width:100%;max-width:100%;margin-block-start:8px;min-width:0;overflow:hidden;border:1px solid var(--rv-border);border-radius:13px;background:var(--rv-surface);padding:12px;color:var(--rv-muted);font-size:11px}
+${n}{box-sizing:border-box;width:100%;max-width:100%;margin-block-start:8px;min-width:0;overflow:hidden;border:1px solid var(--rv-border);border-radius:13px;background:var(--rv-surface);padding:18px;color:var(--rv-muted);font-size:13px}
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 ${n}__header{display:flex;width:100%;min-width:0;min-height:32px;align-items:center;justify-content:space-between;gap:10px}
 ${n}__header>div:first-child{min-width:0}
 ${n}__actions{display:flex;flex:0 0 auto;align-items:center;gap:6px}
-${n}__title{overflow:hidden;color:var(--rv-muted);font-size:10px;font-weight:750;letter-spacing:.08em;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap}
-.${e}-analytics-meta{display:flex;flex-wrap:wrap;align-items:center;gap:3px 7px;margin-block-start:4px;color:var(--rv-muted);font-size:9px;line-height:1.35}
+${n}__title{overflow:hidden;color:var(--rv-text);font-size:14px;font-weight:650;text-overflow:ellipsis;white-space:nowrap}
+${n}.is-kpi ${n}__title{display:none}
+.${e}-analytics-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 12px;margin-block-start:4px;color:var(--rv-muted);font-size:12px;line-height:1.5}
 .${e}-analytics-meta__dot{display:inline-block;width:5px;height:5px;margin-inline-end:4px;border-radius:999px;background:var(--rv-accent)}
-${n}__download{width:fit-content;min-height:32px;margin-block-start:6px;border:1px solid var(--rv-border);border-radius:8px;background:var(--rv-surface);padding:6px 9px;color:var(--rv-text);font:inherit;font-size:10px;font-weight:700;cursor:pointer}
+${n}__download{width:fit-content;min-height:34px;margin-block-start:10px;border:1px solid var(--rv-border);border-radius:8px;background:var(--rv-surface);padding:6px 10px;color:var(--rv-text);font:inherit;font-size:13px;font-weight:600;cursor:pointer}
 ${n}__header ${n}__download{margin:0}
 ${n}__download:hover{border-color:var(--rv-accent);color:var(--rv-accent)}
 ${n}__expand,${n}__close{display:grid;width:30px;height:30px;flex:0 0 auto;place-items:center;border:1px solid var(--rv-border);border-radius:9px;background:var(--rv-bg);color:var(--rv-text);cursor:pointer}
 ${n}__expand:hover,${n}__close:hover{background:var(--rv-surface-2)}
-${n} button:focus-visible,${n} summary:focus-visible,${a} ${i}__menu button:focus-visible{outline:2px solid var(--rv-accent);outline-offset:2px}
-.${e}-analytics-inspect{margin-block-start:10px;padding-block-start:9px;border-block-start:1px solid var(--rv-border);color:var(--rv-muted);font-size:11px}
+${n} button:focus-visible,${n} summary:focus-visible,${a} ${i}__menu button:focus-visible,${o} button:focus-visible{outline:2px solid var(--rv-accent);outline-offset:2px}
+.${e}-analytics-inspect{margin-block-start:14px;color:var(--rv-muted);font-size:12px}
 .${e}-analytics-inspect summary{width:max-content;max-width:100%;cursor:pointer;color:var(--rv-text);font-weight:650}
 .${e}-analytics-inspect dl{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 12px;margin:10px 0 0}
 .${e}-analytics-inspect dt{margin:0;color:var(--rv-muted)}
@@ -45,14 +46,17 @@ ${i}__icon .${e}-chart-type-icon{width:25px;height:25px;flex-basis:25px}
 ${i}__copy{display:grid;min-width:0;flex:1;gap:2px}
 ${i}__copy strong{font-size:10px;line-height:1.25}
 ${i}__copy small{color:var(--rv-muted);font-size:9px;font-weight:560;line-height:1.3}
-${o}{padding:9px 0 5px}
-${o}__label{color:var(--rv-muted);font-size:9px;font-weight:700;letter-spacing:.06em;text-transform:uppercase}
-${o}__value{margin-block-start:5px;color:var(--rv-text);font-size:30px;font-weight:750;letter-spacing:-.035em;line-height:1}
-${o}__change{display:inline-flex;flex-wrap:wrap;gap:2px 6px;margin-block-start:8px;font-size:11px;font-weight:700;color:var(--rv-muted)}
-${o}__change.is-positive{color:var(--rv-success,#15803d)}
-${o}__change.is-negative{color:var(--rv-danger,#b42318)}
-${o}__copy{font-weight:560;color:var(--rv-muted)}
-${o}__secondary{margin-block-start:3px;color:var(--rv-muted);font-size:10px}
+${o}{min-width:180px;max-width:min(260px,calc(100vw - 16px));padding:5px;font-size:13px;font-weight:500;line-height:1.4}
+${o} button{min-height:36px;align-items:center;border-radius:7px;padding:8px 10px;font:inherit}
+${o} button:disabled{background:transparent;opacity:.5;cursor:not-allowed}
+${s}{padding:16px 0 4px}
+${s}__label{color:var(--rv-text);font-size:15px;font-weight:600;line-height:1.5}
+${s}__value{margin-block-start:8px;color:var(--rv-text);font-size:48px;font-weight:750;letter-spacing:-.035em;line-height:1.1;overflow-wrap:anywhere}
+${s}__change{display:inline-flex;flex-wrap:wrap;gap:4px 8px;margin-block-start:12px;font-size:13px;font-weight:650;color:var(--rv-muted)}
+${s}__change.is-positive{color:var(--rv-success,#15803d)}
+${s}__change.is-negative{color:var(--rv-danger,#b42318)}
+${s}__copy{font-weight:560;color:var(--rv-muted)}
+${s}__secondary{margin-block-start:6px;color:var(--rv-muted);font-size:12px}
 .${e}-analytics-empty{margin-block-start:8px;border:1px dashed var(--rv-border);border-radius:11px;padding:18px 14px;color:var(--rv-text);text-align:center}
 .${e}-analytics-empty p{margin:0}
 .${e}-analytics-empty p+p{margin-block-start:4px;color:var(--rv-muted);font-size:10px}
@@ -69,15 +73,20 @@ ${n}.is-expanded .${e}-analytics-echart{height:auto;min-height:310px;flex:1}
 .${e}-analytics-zoom__controls button:focus-visible{position:relative;z-index:1;outline:2px solid var(--rv-accent);outline-offset:-2px}
 .${e}-analytics-zoom__controls button:disabled{cursor:not-allowed;opacity:.38}
 .${e}-analytics-zoom__controls .${e}-analytics-zoom__reset{min-width:56px;padding:0 10px;font-size:10px;font-weight:700}
-`},yc=(e,t)=>{if(typeof MutationObserver>"u")return()=>{};let n=e.scrollHeight,a=0,i=()=>{a=0;let s=e.scrollHeight,c=s>n,d=t.isAtBottom();n=s,c&&(d?(e.scrollTop=e.scrollHeight,t.onFollow?.()):t.onUnseen?.())},o=new MutationObserver(()=>{a||(a=typeof requestAnimationFrame=="function"?requestAnimationFrame(i):setTimeout(i,0))});return o.observe(e,{childList:!0,subtree:!0,characterData:!0}),()=>{o.disconnect(),a&&typeof cancelAnimationFrame=="function"&&cancelAnimationFrame(a)}};class un extends Error{constructor(n,a,i){super(a);q(this,"status");q(this,"retryAfterSeconds");this.status=n,this.retryAfterSeconds=i,this.name="ApiError"}}const ir=()=>({agentName:"Accurix",greeting:"Hi! 👋 How can I help you today?",widgetModule:"chat",assistantMediaKind:"image",soundEnabled:!0,voiceOutputEnabled:!1,talkbackMode:"text",allowVoiceInput:!1,memoryEnabled:!0,memoryRetentionDays:30,memoryMessageCap:50,availableActions:[]}),_c="Sara is an AI assistant; answers may be imperfect.",wc="Accurix is an AI assistant; answers may be imperfect.",Li=e=>{typeof console>"u"||console.warn(`[centrinfo-widget] Could not load saved widget configuration from the API (${e}). Showing default widget chrome. Check data-token, data-api-base, CORS, and backend availability.`)},or=(e,t={})=>{const a=e.disclaimerText?.trim()?.toLowerCase(),i=t.agentName?.trim()||e.agentName?.trim()||"Accurix",o=t.agentAvatarUrl?.trim()||e.agentAvatarUrl?.trim();return{...e,allowVoiceInput:!!(e.allowVoiceInput&&e.talkbackMode&&e.talkbackMode!=="text"),voiceOutputEnabled:!!(e.voiceOutputEnabled&&e.talkbackMode&&e.talkbackMode!=="text"),agentName:i,agentAvatarUrl:o||void 0,disclaimerText:a===_c.toLowerCase()||a?.includes("sara is an ai assistant")?wc:e.disclaimerText}},kc=15e3,Sc=6e4,$c=12e4,Tc=["/transcribe","/speak","/attachments","/stream"],Cc=["/book-demo","/schedule-callback"],Ac=e=>{const t=e.split("?")[0]??e;return Cc.some(n=>t.includes(`/public-chat${n}`))?$c:Tc.some(n=>t.includes(`/public-chat${n}`))||t.endsWith("/public-chat")?Sc:kc},Mc=e=>{const t=e.headers?.get?.("Retry-After"),n=t?Number(t):NaN;return Number.isFinite(n)&&n>=0?n:void 0},Ic=e=>{try{const t=e.split(".")[1];if(!t)return null;const n=atob(t.replace(/-/g,"+").replace(/_/g,"/")),a=JSON.parse(n).exp;return typeof a=="number"&&Number.isFinite(a)?a*1e3:null}catch{return null}};class Ec{constructor(t,n,a,i,o={},s,c,d="floating"){q(this,"baseUrl");q(this,"token");q(this,"gifApiKey");q(this,"analyticsContextToken");q(this,"bootstrapOverrides");q(this,"identityToken");q(this,"identityTokenProvider");q(this,"chatSurface");q(this,"cachedIdentity",null);q(this,"identityFlight",null);this.baseUrl=t,this.token=n,this.gifApiKey=a,this.analyticsContextToken=i,this.bootstrapOverrides=o,this.identityToken=s,this.identityTokenProvider=c,this.chatSurface=d}async currentIdentityToken(){if(!this.identityTokenProvider)return this.identityToken;const t=this.cachedIdentity;return t&&Date.now()<t.refreshAt?t.token:(this.identityFlight??(this.identityFlight=(async()=>{try{const n=(await this.identityTokenProvider()??"").trim();this.identityToken=n||void 0;const a=n?Ic(n):null;return this.cachedIdentity=n&&a!==null?{token:n,refreshAt:a-6e4}:null,this.identityToken}finally{this.identityFlight=null}})()),this.identityFlight)}async fetchT(t,n={}){const a=new AbortController;let i=!1;const o=setTimeout(()=>{i=!0,a.abort()},Ac(t)),s=n.signal,c=()=>a.abort();s?.aborted?a.abort():s?.addEventListener("abort",c,{once:!0});try{return await fetch(t,{...n,signal:a.signal})}catch(d){throw i&&!s?.aborted?new un(408,"The request took too long. Please try again."):d}finally{clearTimeout(o),s?.removeEventListener("abort",c)}}headers(t=!0){const n={Authorization:`Bearer ${this.token}`};return t&&(n["Content-Type"]="application/json"),n}async json(t){let n;try{n=await t.json()}catch{n=void 0}if(!t.ok){const a=Nc(n)??`request failed (${t.status})`;throw new un(t.status,a,Mc(t))}return n?.data??n}async bootstrap(){try{const t=await this.fetchT(`${this.baseUrl}/public-chat/bootstrap`,{headers:this.headers(!1)});if(!t.ok)return Li(`bootstrap request failed with ${t.status}`),or(ir(),this.bootstrapOverrides);const n=await this.json(t);return or({...ir(),...n},this.bootstrapOverrides)}catch(t){return Li(t instanceof Error?t.message:"bootstrap request failed"),or(ir(),this.bootstrapOverrides)}}async history(){const t=await this.currentIdentityToken();if(!t)return{conversations:[]};const n=await this.fetchT(`${this.baseUrl}/public-chat/history`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:t,surface:this.chatSurface})}),a=await this.json(n);return{activeSessionId:a.activeSessionId,conversations:Array.isArray(a.conversations)?a.conversations:[]}}async stream(t,n,a){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat/stream`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:n,clientMessageId:a.clientMessageId,attachmentId:a.attachmentId,attachmentIds:a.attachmentIds,voicePlaybackRequested:!!a.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,identityToken:i,surface:this.chatSurface}),signal:a.signal});return!o.ok||!o.body?((o.status===429||o.status===401)&&await this.json(o),this.send(t,n,a)):Rc(o.body,a)}async liveEvents(t,n){const a=`sessionId=${encodeURIComponent(t)}&after=${encodeURIComponent(n)}`,i=await this.fetchT(`${this.baseUrl}/public-chat/live-events?${a}`,{headers:this.headers(!1)}),o=await this.json(i);return{mode:o.mode??"ai",assignedAgentName:o.assignedAgentName,agentTyping:!!o.agentTyping,agentTypingName:o.agentTypingName,conversationEnded:!!o.conversationEnded,events:o.events??[]}}async typing(t,n){try{const a=await this.fetchT(`${this.baseUrl}/public-chat/typing`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t,isTyping:n})});if(!a.ok)try{await a.text()}catch{}}catch{}}async presence(t){try{await this.fetchT(`${this.baseUrl}/public-chat/presence`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t})})}catch{}}async send(t,n,a){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:n,clientMessageId:a.clientMessageId,attachmentId:a.attachmentId,attachmentIds:a.attachmentIds,voicePlaybackRequested:!!a.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,identityToken:i,surface:this.chatSurface}),signal:a.signal}),s=await this.json(o);return a.onChunk(s.answer??""),{answer:s.answer??"",sources:s.sources??[],suggestedReplies:s.suggestedReplies??[],availableActions:s.availableActions??[],actions:s.actions??[],selectedAction:s.selectedAction,handoffOffered:s.handoffOffered??!1,requestedContactFields:Di(s.requestedContactFields),conversationEnded:s.conversationEnded??!1,liveMode:s.liveMode,assignedAgentName:s.assignedAgentName,audioBase64:s.audioBase64,mimeType:s.mimeType,visualization:s.visualization,artifacts:s.artifacts}}async action(t,n,a){const i=a?.trim()||(t==="contact-support"?"inquiry":t),o=await this.fetchT(`${this.baseUrl}/public-chat/${i}`,{method:"POST",headers:this.headers(),body:JSON.stringify(n)}),s=await this.json(o);return{ok:!0,note:s?.note,receipt:s?.receipt,booking:s?.booking,caseReference:s?.caseReference||void 0,inquiryId:s?.inquiryId||s?.inquiry?.id||void 0}}async confirmHostedBooking(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/book-demo/confirm`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)}),a=await this.json(n);if(!a?.booking)throw new Error("Calendar booking confirmation was unavailable.");return{...a.booking,receipt:a.receipt}}async speak(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/speak`,{method:"POST",headers:this.headers(),body:JSON.stringify({text:t})}),a=await this.json(n);return{providerReady:!!a.providerReady,message:a.message,audioBase64:a.audioBase64,mimeType:a.mimeType}}async identify(t,n){if(!(!t||!n))try{const a=await this.fetchT(`${this.baseUrl}/public-chat/identify`,{method:"POST",headers:this.headers(),body:JSON.stringify(zc(t,n))});if(!a.ok)try{await a.text()}catch{}}catch{}}async transcribe(t,n,a,i){const o=await this.fetchT(`${this.baseUrl}/public-chat/transcribe`,{method:"POST",headers:this.headers(),body:JSON.stringify({audioBase64:t,mimeType:n,languageHint:a,durationSeconds:i})});return(await this.json(o)).text??""}async transcribeAudio(t,n,a,i){const o=new FormData;o.append("audio",t,"voice-recording"),o.append("mimeType",n||t.type||"audio/webm"),a&&o.append("languageHint",a),i!==void 0&&Number.isFinite(i)&&o.append("durationSeconds",String(i));const s=await this.fetchT(`${this.baseUrl}/public-chat/transcribe`,{method:"POST",headers:this.headers(!1),body:o});return(await this.json(s)).text??""}async endConversation(t){try{const n=await this.fetchT(`${this.baseUrl}/public-chat/end`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t})});if(!n.ok)try{await n.text()}catch{}}catch{}}async sendFeedback(t){try{const n=await this.fetchT(`${this.baseUrl}/public-chat/feedback`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)});if(!n.ok)try{await n.text()}catch{}}catch{}}async sendExplanationFeedback(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/explanation-feedback`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)});await this.json(n)}async fetchExplanation(t,n,a="widget",i){const o=await this.fetchT(`${this.baseUrl}/public-chat/analytics-explanations/${encodeURIComponent(t)}?sessionId=${encodeURIComponent(n)}&surface=${a}`,{method:"GET",headers:this.headers(!1),signal:i});return this.explanationJob(o,t)}async retryExplanation(t,n,a="widget"){const i=await this.fetchT(`${this.baseUrl}/public-chat/analytics-explanations/${encodeURIComponent(t)}/retry`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:n,surface:a})});return this.explanationJob(i,t)}async explanationJob(t,n){return t.status===404||t.status===410?{status:"failed",explanationId:n,retryAvailable:!1}:this.json(t)}async uploadAttachment(t,n,a,i,o){const s=await this.fetchT(`${this.baseUrl}/public-chat/attachments`,{method:"POST",headers:this.headers(),body:JSON.stringify({fileBase64:t,mimeType:n,filename:a,sessionId:i,analyze:o})});return this.json(s)}async fetchAttachment(t,n){const a=await this.fetchT(`${this.baseUrl}/public-chat/attachments/${encodeURIComponent(t)}?sessionId=${encodeURIComponent(n)}`,{headers:this.headers(!1)});if(!a.ok)throw new un(a.status,"This file is no longer available.");return a.blob()}async demoSlots(t,n){const a=`from=${encodeURIComponent(t)}&to=${encodeURIComponent(n)}`,i=await this.fetchT(`${this.baseUrl}/public-chat/demo-slots?${a}`,{headers:this.headers(!1)});if(!i.ok){const s=new Error("Calendar availability is temporarily unavailable.");throw s.status=i.status,s}const o=await this.json(i);return{status:o?.status,reason:o?.reason,timezone:o?.timezone,slotDurationMinutes:o?.slotDurationMinutes,available:o?.available,taken:o?.taken??[],busy:o?.busy??[]}}async searchGifs(t){if(!this.gifApiKey)return[];const a=`https://tenor.googleapis.com/v2/search?q=${encodeURIComponent(t.trim()||"trending")}&key=${this.gifApiKey}&limit=24&media_filter=tinygif,gif&contentfilter=high`;try{const i=await this.fetchT(a,{});return i.ok?((await i.json()).results??[]).map(s=>({id:s.id,url:s.media_formats?.gif?.url??s.media_formats?.tinygif?.url??"",preview:s.media_formats?.tinygif?.url??s.media_formats?.gif?.url??"",alt:s.content_description||"GIF"})).filter(s=>s.url):[]}catch{return[]}}}const zc=(e,t)=>{const n={...t.customAttributes??{},...t.metadata??{}};t.createdAt!==void 0&&(n.createdAt=t.createdAt),t.avatarUrl&&(n.avatarUrl=t.avatarUrl),t.company&&(n.company=t.company);const a={sessionId:e},i=t.externalId??t.userId;return i&&(a.externalId=i),t.email&&(a.email=t.email),t.firstName&&(a.firstName=t.firstName),t.lastName&&(a.lastName=t.lastName),t.name&&(a.name=t.name),t.phone&&(a.phone=t.phone),Object.keys(n).length>0&&(a.metadata=n),a},Nc=e=>{const t=e?.message;if(Array.isArray(t))return t.join(", ");if(typeof t=="string")return t},Rc=async(e,t)=>{const n=e.getReader(),a=new TextDecoder,i={answer:"",sources:[],suggestedReplies:[],availableActions:[],handoffOffered:!1,requestedContactFields:[],conversationEnded:!1};let o="";for(;;){const{done:s,value:c}=await n.read();if(s)break;o+=a.decode(c,{stream:!0});let d;for(;(d=o.indexOf(`
+`},Lc=(e,t)=>{if(typeof MutationObserver>"u")return()=>{};let n=e.scrollHeight,a=0,i=()=>{a=0;let s=e.scrollHeight,c=s>n,u=t.isAtBottom();n=s,c&&(u?(e.scrollTop=e.scrollHeight,t.onFollow?.()):t.onUnseen?.())},o=new MutationObserver(()=>{a||(a=typeof requestAnimationFrame=="function"?requestAnimationFrame(i):setTimeout(i,0))});return o.observe(e,{childList:!0,subtree:!0,characterData:!0}),()=>{o.disconnect(),a&&typeof cancelAnimationFrame=="function"&&cancelAnimationFrame(a)}},xr=e=>{const t=e.answerResult;if(t?.version!==1){const n={...e};return delete n.answerResult,n}return{text:t.text,visualization:t.visualization,sources:t.sources??[],artifacts:t.artifacts??[],presentation:t.presentation,feedbackId:t.feedbackId??e.feedbackId}};class _n extends Error{constructor(n,a,i){super(a);q(this,"status");q(this,"retryAfterSeconds");this.status=n,this.retryAfterSeconds=i,this.name="ApiError"}}const yr=()=>({agentName:"Accurix",greeting:"Hi! 👋 How can I help you today?",widgetModule:"chat",assistantMediaKind:"image",soundEnabled:!0,voiceOutputEnabled:!1,talkbackMode:"text",allowVoiceInput:!1,memoryEnabled:!0,memoryRetentionDays:30,memoryMessageCap:50,availableActions:[]}),Dc="Sara is an AI assistant; answers may be imperfect.",Pc="Accurix is an AI assistant; answers may be imperfect.",Ki=e=>{typeof console>"u"||console.warn(`[centrinfo-widget] Could not load saved widget configuration from the API (${e}). Showing default widget chrome. Check data-token, data-api-base, CORS, and backend availability.`)},_r=(e,t={})=>{const a=e.disclaimerText?.trim()?.toLowerCase(),i=t.agentName?.trim()||e.agentName?.trim()||"Accurix",o=t.agentAvatarUrl?.trim()||e.agentAvatarUrl?.trim();return{...e,allowVoiceInput:!!(e.allowVoiceInput&&e.talkbackMode&&e.talkbackMode!=="text"),voiceOutputEnabled:!!(e.voiceOutputEnabled&&e.talkbackMode&&e.talkbackMode!=="text"),agentName:i,agentAvatarUrl:o||void 0,disclaimerText:a===Dc.toLowerCase()||a?.includes("sara is an ai assistant")?Pc:e.disclaimerText}},Oc=15e3,Fc=6e4,Uc=12e4,Bc=["/transcribe","/speak","/attachments","/stream"],qc=["/book-demo","/schedule-callback"],Vc=e=>{const t=e.split("?")[0]??e;return qc.some(n=>t.includes(`/public-chat${n}`))?Uc:Bc.some(n=>t.includes(`/public-chat${n}`))||t.endsWith("/public-chat")?Fc:Oc},jc=e=>{const t=e.headers?.get?.("Retry-After"),n=t?Number(t):NaN;return Number.isFinite(n)&&n>=0?n:void 0},Hc=e=>{try{const t=e.split(".")[1];if(!t)return null;const n=atob(t.replace(/-/g,"+").replace(/_/g,"/")),a=JSON.parse(n).exp;return typeof a=="number"&&Number.isFinite(a)?a*1e3:null}catch{return null}};class Wc{constructor(t,n,a,i,o={},s,c,u="floating"){q(this,"baseUrl");q(this,"token");q(this,"gifApiKey");q(this,"analyticsContextToken");q(this,"bootstrapOverrides");q(this,"identityToken");q(this,"identityTokenProvider");q(this,"chatSurface");q(this,"cachedIdentity",null);q(this,"identityFlight",null);this.baseUrl=t,this.token=n,this.gifApiKey=a,this.analyticsContextToken=i,this.bootstrapOverrides=o,this.identityToken=s,this.identityTokenProvider=c,this.chatSurface=u}async currentIdentityToken(){if(!this.identityTokenProvider)return this.identityToken;const t=this.cachedIdentity;return t&&Date.now()<t.refreshAt?t.token:(this.identityFlight??(this.identityFlight=(async()=>{try{const n=(await this.identityTokenProvider()??"").trim();this.identityToken=n||void 0;const a=n?Hc(n):null;return this.cachedIdentity=n&&a!==null?{token:n,refreshAt:a-6e4}:null,this.identityToken}finally{this.identityFlight=null}})()),this.identityFlight)}async fetchT(t,n={}){const a=new AbortController;let i=!1;const o=setTimeout(()=>{i=!0,a.abort()},Vc(t)),s=n.signal,c=()=>a.abort();s?.aborted?a.abort():s?.addEventListener("abort",c,{once:!0});try{return await fetch(t,{...n,signal:a.signal})}catch(u){throw i&&!s?.aborted?new _n(408,"The request took too long. Please try again."):u}finally{clearTimeout(o),s?.removeEventListener("abort",c)}}headers(t=!0){const n={Authorization:`Bearer ${this.token}`};return t&&(n["Content-Type"]="application/json"),n}async json(t){let n;try{n=await t.json()}catch{n=void 0}if(!t.ok){const a=Kc(n)??`request failed (${t.status})`;throw new _n(t.status,a,jc(t))}return n?.data??n}async bootstrap(){try{const t=await this.fetchT(`${this.baseUrl}/public-chat/bootstrap`,{headers:this.headers(!1)});if(!t.ok)return Ki(`bootstrap request failed with ${t.status}`),_r(yr(),this.bootstrapOverrides);const n=await this.json(t);return _r({...yr(),...n},this.bootstrapOverrides)}catch(t){return Ki(t instanceof Error?t.message:"bootstrap request failed"),_r(yr(),this.bootstrapOverrides)}}async history(){const t=await this.currentIdentityToken();if(!t)return{conversations:[]};const n=await this.fetchT(`${this.baseUrl}/public-chat/history`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:t,surface:this.chatSurface})}),a=await this.json(n);return{activeSessionId:a.activeSessionId,conversations:Array.isArray(a.conversations)?a.conversations.map(i=>({...i,messages:i.messages.map(o=>{const s=xr({...o,text:o.content});return{...o,content:s.text,sources:s.sources,visualization:s.visualization,artifacts:s.artifacts}})})):[]}}async updateHistory(t,n,a){const i=await this.currentIdentityToken();if(!i)return;const o=await this.fetchT(`${this.baseUrl}/public-chat/history/update`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:i,surface:this.chatSurface,sessionId:t,action:n,title:a})});await this.json(o)}async analyticsModels(){const t=await this.currentIdentityToken();if(!t)return[];const n=await this.fetchT(`${this.baseUrl}/public-chat/analytics-models`,{method:"POST",headers:this.headers(),body:JSON.stringify({identityToken:t})});return(await this.json(n)).models}async stream(t,n,a){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat/stream`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:n,clientMessageId:a.clientMessageId,attachmentId:a.attachmentId,attachmentIds:a.attachmentIds,voicePlaybackRequested:!!a.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,analyticsModelId:a.analyticsModelId,identityToken:i,surface:this.chatSurface}),signal:a.signal});return!o.ok||!o.body?((o.status===429||o.status===401)&&await this.json(o),this.send(t,n,a)):Yc(o.body,a)}async liveEvents(t,n){const a=`sessionId=${encodeURIComponent(t)}&after=${encodeURIComponent(n)}`,i=await this.fetchT(`${this.baseUrl}/public-chat/live-events?${a}`,{headers:this.headers(!1)}),o=await this.json(i);return{mode:o.mode??"ai",assignedAgentName:o.assignedAgentName,agentTyping:!!o.agentTyping,agentTypingName:o.agentTypingName,conversationEnded:!!o.conversationEnded,events:o.events??[]}}async typing(t,n){try{const a=await this.fetchT(`${this.baseUrl}/public-chat/typing`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t,isTyping:n})});if(!a.ok)try{await a.text()}catch{}}catch{}}async presence(t){try{await this.fetchT(`${this.baseUrl}/public-chat/presence`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t})})}catch{}}async send(t,n,a){const i=await this.currentIdentityToken(),o=await this.fetchT(`${this.baseUrl}/public-chat`,{method:"POST",headers:this.headers(),body:JSON.stringify({question:t,sessionId:n,clientMessageId:a.clientMessageId,attachmentId:a.attachmentId,attachmentIds:a.attachmentIds,voicePlaybackRequested:!!a.voicePlaybackRequested,analyticsContextToken:this.analyticsContextToken,analyticsModelId:a.analyticsModelId,identityToken:i,surface:this.chatSurface}),signal:a.signal}),s=await this.json(o),c=xr({...s,text:s.answer??""});return a.onChunk(c.text),{answerResult:s.answerResult,answer:c.text,sources:c.sources??[],suggestedReplies:s.suggestedReplies??[],availableActions:s.availableActions??[],actions:s.actions??[],selectedAction:s.selectedAction,handoffOffered:s.handoffOffered??!1,requestedContactFields:Yi(s.requestedContactFields),conversationEnded:s.conversationEnded??!1,liveMode:s.liveMode,assignedAgentName:s.assignedAgentName,audioBase64:s.audioBase64,mimeType:s.mimeType,visualization:c.visualization,artifacts:c.artifacts}}async action(t,n,a){const i=a?.trim()||(t==="contact-support"?"inquiry":t),o=await this.fetchT(`${this.baseUrl}/public-chat/${i}`,{method:"POST",headers:this.headers(),body:JSON.stringify(n)}),s=await this.json(o);return{ok:!0,note:s?.note,receipt:s?.receipt,booking:s?.booking,caseReference:s?.caseReference||void 0,inquiryId:s?.inquiryId||s?.inquiry?.id||void 0}}async confirmHostedBooking(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/book-demo/confirm`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)}),a=await this.json(n);if(!a?.booking)throw new Error("Calendar booking confirmation was unavailable.");return{...a.booking,receipt:a.receipt}}async speak(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/speak`,{method:"POST",headers:this.headers(),body:JSON.stringify({text:t})}),a=await this.json(n);return{providerReady:!!a.providerReady,message:a.message,audioBase64:a.audioBase64,mimeType:a.mimeType}}async identify(t,n){if(!(!t||!n))try{const a=await this.fetchT(`${this.baseUrl}/public-chat/identify`,{method:"POST",headers:this.headers(),body:JSON.stringify(Gc(t,n))});if(!a.ok)try{await a.text()}catch{}}catch{}}async transcribe(t,n,a,i){const o=await this.fetchT(`${this.baseUrl}/public-chat/transcribe`,{method:"POST",headers:this.headers(),body:JSON.stringify({audioBase64:t,mimeType:n,languageHint:a,durationSeconds:i})});return(await this.json(o)).text??""}async transcribeAudio(t,n,a,i){const o=new FormData;o.append("audio",t,"voice-recording"),o.append("mimeType",n||t.type||"audio/webm"),a&&o.append("languageHint",a),i!==void 0&&Number.isFinite(i)&&o.append("durationSeconds",String(i));const s=await this.fetchT(`${this.baseUrl}/public-chat/transcribe`,{method:"POST",headers:this.headers(!1),body:o});return(await this.json(s)).text??""}async endConversation(t){try{const n=await this.fetchT(`${this.baseUrl}/public-chat/end`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:t})});if(!n.ok)try{await n.text()}catch{}}catch{}}async sendFeedback(t){try{const n=await this.fetchT(`${this.baseUrl}/public-chat/feedback`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)});if(!n.ok)try{await n.text()}catch{}}catch{}}async sendExplanationFeedback(t){const n=await this.fetchT(`${this.baseUrl}/public-chat/explanation-feedback`,{method:"POST",headers:this.headers(),body:JSON.stringify(t)});await this.json(n)}async fetchExplanation(t,n,a="widget",i){const o=await this.fetchT(`${this.baseUrl}/public-chat/analytics-explanations/${encodeURIComponent(t)}?sessionId=${encodeURIComponent(n)}&surface=${a}`,{method:"GET",headers:this.headers(!1),signal:i});return this.explanationJob(o,t)}async retryExplanation(t,n,a="widget"){const i=await this.fetchT(`${this.baseUrl}/public-chat/analytics-explanations/${encodeURIComponent(t)}/retry`,{method:"POST",headers:this.headers(),body:JSON.stringify({sessionId:n,surface:a})});return this.explanationJob(i,t)}async explanationJob(t,n){return t.status===404||t.status===410?{status:"failed",explanationId:n,retryAvailable:!1}:this.json(t)}async uploadAttachment(t,n,a,i,o){const s=await this.fetchT(`${this.baseUrl}/public-chat/attachments`,{method:"POST",headers:this.headers(),body:JSON.stringify({fileBase64:t,mimeType:n,filename:a,sessionId:i,analyze:o})});return this.json(s)}async fetchAttachment(t,n){const a=await this.fetchT(`${this.baseUrl}/public-chat/attachments/${encodeURIComponent(t)}?sessionId=${encodeURIComponent(n)}`,{headers:this.headers(!1)});if(!a.ok)throw new _n(a.status,"This file is no longer available.");return a.blob()}async demoSlots(t,n){const a=`from=${encodeURIComponent(t)}&to=${encodeURIComponent(n)}`,i=await this.fetchT(`${this.baseUrl}/public-chat/demo-slots?${a}`,{headers:this.headers(!1)});if(!i.ok){const s=new Error("Calendar availability is temporarily unavailable.");throw s.status=i.status,s}const o=await 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m=this.recentSpeech.filter(Boolean).length*st;m>=(s?Gc:Hc)&&this.beginCapture(m);return}o.chunk.push(t),o.chunkMs+=st,o.durationMs+=st,l&&(o.voicedMs+=st,o.chunkVoicedMs+=st),o.quietMs=u?0:o.quietMs+st,s&&(o.overlappedOutput=!0),o.quietMs>=this.endSilenceMs?this.endTurn(o,"silence"):(o.chunkMs>=Jc||o.chunkMs>=Zc&&o.quietMs>=Xc||o.chunkMs>=Qc&&o.quietMs>=el)&&this.cutChunk(o)}trackFloor(t){if(this.levels.push(t),this.levels.length>nl&&this.levels.shift(),this.framesSinceFloor+=1,this.framesSinceFloor<10&&this.levels.length>10)return;this.framesSinceFloor=0;const n=this.levels.slice().sort((a,i)=>a-i);this.floor=Math.max(dr,n[Math.floor(n.length*al)]??dr)}trackInputSilence(t){this.silentMs=t===0?this.silentMs+st:0;const n=this.silentMs>=dl;n!==this.inputSilent&&(this.inputSilent=n,this.options.log.add("input-silent",{silent:n}),this.options.onInputSilent?.(n))}beginCapture(t){const n=this.current();let a;n&&!n.capturing&&!n.closed?(a=n,a.capturing=!0,this.options.log.add("turn-resumed",{turn:a.id})):(a={id:this.nextTurnId++,capturing:!0,closed:!1,endedBy:"silence",chunk:[],chunkMs:0,chunkVoicedMs:0,quietMs:0,voicedMs:0,durationMs:0,overlappedOutput:this.outputActive,results:[],chunkCount:0,cancelled:!1},this.turns.push(a),this.options.log.add("turn-start",{turn:a.id,overOutput:this.outputActive}),this.options.listener.speechStart?.({turnId:a.id,overlappedOutput:this.outputActive})),a.chunk.push(...this.preroll),a.chunkMs+=this.preroll.length*st,a.durationMs+=this.preroll.length*st,a.voicedMs+=t,a.chunkVoicedMs+=t,a.quietMs=0,this.preroll=[],this.recentSpeech=[],this.options.onChange()}endTurn(t,n){const a=Math.max(0,Math.floor((t.quietMs-tl)/st));if(a>0&&(t.chunk.splice(t.chunk.length-Math.min(a,t.chunk.length)),t.chunkMs=t.chunk.length*st),t.capturing=!1,t.endedBy=n,n==="done"&&(t.closed=!0),this.options.log.add("turn-end",{turn:t.id,by:n,ms:t.durationMs,voicedMs:t.voicedMs}),t.chunkCount===0&&t.voicedMs<Yc){this.turns=this.turns.filter(i=>i!==t),this.options.log.add("turn-noise",{turn:t.id,reason:"too-short"}),this.options.listener.noise?.({id:t.id,reason:"too-short",overlappedOutput:t.overlappedOutput}),this.options.onChange();return}this.cutChunk(t),this.options.onChange(),this.settle()}cutChunk(t){if(t.chunk.length===0)return;const n=t.chunk,a=t.chunkCount;t.chunkCount+=1,t.results[a]=void 0,t.chunk=[];const i=n.length*st,o=t.chunkVoicedMs;if(t.chunkMs=0,t.chunkVoicedMs=0,o===0&&a>0){t.results[a]="";return}this.options.log.add("chunk",{turn:t.id,index:a,ms:i}),this.options.transcribe({audio:Fc(n),mimeType:"audio/wav",durationSeconds:i/1e3,turnId:t.id,chunkIndex:a}).then(s=>(s??"").trim(),()=>null).then(s=>{if(t.cancelled)return;t.results[a]=s,this.options.log.add("chunk-text",{turn:t.id,index:a,chars:s===null?-1:s.length});const c=[];for(const d of t.results){if(d===void 0)break;d&&c.push(d)}c.length&&this.options.listener.partial?.({turnId:t.id,text:c.join(" ")}),this.settle()})}settle(){for(;this.turns.length;){const t=this.turns[0];if(!t||t.capturing||t.results.some(o=>o===void 0))return;this.turns.shift();const n=t.results.filter(o=>typeof o=="string"&&o!==""),a=t.results.every(o=>o===null),i=n.join(" ").replace(/\s+/g," ").trim();if(i)this.options.log.add("turn",{turn:t.id,chars:i.length,by:t.endedBy}),this.options.listener.turn?.({id:t.id,text:i,durationMs:t.durationMs,endedBy:t.endedBy,overlappedOutput:t.overlappedOutput});else{const o=a?"transcribe-failed":"empty-transcript";this.options.log.add("turn-noise",{turn:t.id,reason:o}),this.options.listener.noise?.({id:t.id,reason:o,overlappedOutput:t.overlappedOutput})}this.options.onChange()}}}const fl=2048,hl=[300,1e3,2500],ml=()=>typeof navigator<"u"&&typeof navigator.mediaDevices?.getUserMedia=="function"&&typeof globalThis.AudioContext=="function",gl=e=>{const t=e?.name;return t==="NotAllowedError"||t==="SecurityError"?"permission-denied":t==="NotFoundError"||t==="OverconstrainedError"?"no-device":"error"};class qi{constructor(t){q(this,"options");q(this,"log",new Vc);q(this,"turns");q(this,"mic","off");q(this,"reason");q(this,"muted",!1);q(this,"inputSilent",!1);q(this,"stream",null);q(this,"context",null);q(this,"source",null);q(this,"processor",null);q(this,"sink",null);q(this,"downsampler",null);q(this,"deviceId");q(this,"generation",0);q(this,"recoveryAttempt",0);q(this,"recoveryTimer",null);q(this,"lastSnapshot","");q(this,"groupId");q(this,"onTrackEnded",()=>{this.log.add("track-ended"),this.recover("track-ended")});q(this,"onTrackMuteChange",()=>{const t=this.stream?.getAudioTracks()[0];this.log.add("track-mute-change",{muted:!!t?.muted}),this.refreshMic()});q(this,"onContextState",()=>{const t=this.context?.state;this.log.add("audio-state",{state:t}),(t==="suspended"||t==="interrupted")&&this.context?.resume().catch(()=>{}),this.refreshMic()});q(this,"onDeviceChange",()=>{this.checkDevices()});this.options=t,this.deviceId=t.deviceId,this.turns=new pl({transcribe:t.transcribe,listener:t.listener,log:this.log,endSilenceMs:t.endSilenceMs,onChange:()=>this.publish(),onInputSilent:n=>{this.inputSilent=n,this.publish()}})}get snapshot(){let t=this.mic,n=this.reason;return t==="listening"&&this.inputSilent&&(t="unavailable",n="input-silent"),t==="listening"&&this.turns.hearing&&(t="hearing"),{mic:t,processing:this.turns.processing,reason:t==="unavailable"?n:void 0}}get active(){return this.mic!=="off"}async start(){this.mic==="off"&&(this.log.add("start"),this.mediaDevices()?.addEventListener("devicechange",this.onDeviceChange),await this.open("start"))}stop(t="stopped"){this.mic!=="off"&&(this.log.add("stop",{reason:t}),this.generation+=1,this.clearRecovery(),this.mediaDevices()?.removeEventListener("devicechange",this.onDeviceChange),this.turns.reset(t),this.close(),this.context?.close().catch(()=>{}),this.context=null,this.setMic("off"))}setMuted(t){if(!(this.muted===t||this.mic==="off")){this.muted=t,this.log.add(t?"mute":"unmute");for(const n of this.stream?.getAudioTracks()??[])n.enabled=!t;t?(this.turns.reset("muted"),this.setMic("muted")):this.refreshMic()}}finishTurn(){this.log.add("done-pressed"),this.turns.finishTurn()}setOutputActive(t){this.turns.setOutputActive(t)}async selectDevice(t){t!==this.deviceId&&(this.deviceId=t,this.mic!=="off"&&(this.log.add("device-selected"),this.turns.reset("device-selected"),this.close(),await this.open("device-selected")))}mediaDevices(){return this.options.media?.mediaDevices??(typeof navigator<"u"?navigator.mediaDevices:void 0)}async open(t){const n=++this.generation;this.setMic("starting");const a=this.options.media?.getUserMedia??(ml()?o=>navigator.mediaDevices.getUserMedia(o):null);if(!a){this.unavailable("unsupported");return}let i;try{i=await a({audio:{...this.deviceId?{deviceId:{exact:this.deviceId}}:{},echoCancellation:!0,noiseSuppression:!0,autoGainControl:!0,channelCount:1}})}catch(o){if(n!==this.generation)return;const s=gl(o);if(this.log.add("mic-open-failed",{why:t,reason:s}),s==="no-device"&&this.deviceId){this.deviceId=void 0,await this.open("default-device");return}this.unavailable(s);return}if(n!==this.generation){i.getTracks().forEach(o=>o.stop());return}try{this.connect(i)}catch(o){this.log.add("audio-setup-failed",{message:String(o?.name??"error")}),i.getTracks().forEach(s=>s.stop()),this.unavailable("error");return}this.recoveryAttempt=0,this.groupId=i.getAudioTracks()[0]?.getSettings?.().groupId,this.log.add("mic-open",{why:t}),this.refreshMic()}connect(t){this.stream=t;for(const a of t.getAudioTracks())a.enabled=!this.muted,a.addEventListener("ended",this.onTrackEnded),a.addEventListener("mute",this.onTrackMuteChange),a.addEventListener("unmute",this.onTrackMuteChange);const n=this.context??this.options.media?.createAudioContext?.()??new globalThis.AudioContext;this.context||(this.context=n,n.addEventListener("statechange",this.onContextState)),n.state==="suspended"&&n.resume().catch(()=>{}),this.downsampler=new Oc(n.sampleRate),this.source=n.createMediaStreamSource(t),this.processor=n.createScriptProcessor(fl,1,1),this.sink=n.createGain(),this.sink.gain.value=0,this.processor.onaudioprocess=a=>{if(this.muted||!this.downsampler)return;const i=this.downsampler.process(a.inputBuffer.getChannelData(0));if(this.turns.feed(i),this.options.listener.level&&i.length){let o=0;for(const s of 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a=Math.max(0,Math.floor((t.quietMs-kl)/pt));if(a>0&&(t.chunk.splice(t.chunk.length-Math.min(a,t.chunk.length)),t.chunkMs=t.chunk.length*pt),t.capturing=!1,t.endedBy=n,n==="done"&&(t.closed=!0),this.options.log.add("turn-end",{turn:t.id,by:n,ms:t.durationMs,voicedMs:t.voicedMs}),t.chunkCount===0&&t.voicedMs<bl){this.turns=this.turns.filter(i=>i!==t),this.options.log.add("turn-noise",{turn:t.id,reason:"too-short"}),this.options.listener.noise?.({id:t.id,reason:"too-short",overlappedOutput:t.overlappedOutput}),this.options.onChange();return}this.cutChunk(t),this.options.onChange(),this.settle()}cutChunk(t){if(t.chunk.length===0)return;const n=t.chunk,a=t.chunkCount;t.chunkCount+=1,t.results[a]=void 0,t.chunk=[];const i=n.length*pt,o=t.chunkVoicedMs;if(t.chunkMs=0,t.chunkVoicedMs=0,o===0&&a>0){t.results[a]="";return}this.options.log.add("chunk",{turn:t.id,index:a,ms:i}),this.options.transcribe({audio:sl(n),mimeType:"audio/wav",durationSeconds:i/1e3,turnId:t.id,chunkIndex:a}).then(s=>(s??"").trim(),()=>null).then(s=>{if(t.cancelled)return;t.results[a]=s,this.options.log.add("chunk-text",{turn:t.id,index:a,chars:s===null?-1:s.length});const c=[];for(const u of t.results){if(u===void 0)break;u&&c.push(u)}c.length&&this.options.listener.partial?.({turnId:t.id,text:c.join(" ")}),this.settle()})}settle(){for(;this.turns.length;){const t=this.turns[0];if(!t||t.capturing||t.results.some(o=>o===void 0))return;this.turns.shift();const n=t.results.filter(o=>typeof o=="string"&&o!==""),a=t.results.every(o=>o===null),i=n.join(" ").replace(/\s+/g," 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this.open("start"))}stop(t="stopped"){this.mic!=="off"&&(this.log.add("stop",{reason:t}),this.generation+=1,this.clearRecovery(),this.mediaDevices()?.removeEventListener("devicechange",this.onDeviceChange),this.turns.reset(t),this.close(),this.context?.close().catch(()=>{}),this.context=null,this.setMic("off"))}setMuted(t){if(!(this.muted===t||this.mic==="off")){this.muted=t,this.log.add(t?"mute":"unmute");for(const n of this.stream?.getAudioTracks()??[])n.enabled=!t;t?(this.turns.reset("muted"),this.setMic("muted")):this.refreshMic()}}finishTurn(){this.log.add("done-pressed"),this.turns.finishTurn()}setOutputActive(t){this.turns.setOutputActive(t)}async selectDevice(t){t!==this.deviceId&&(this.deviceId=t,this.mic!=="off"&&(this.log.add("device-selected"),this.turns.reset("device-selected"),this.close(),await this.open("device-selected")))}mediaDevices(){return this.options.media?.mediaDevices??(typeof navigator<"u"?navigator.mediaDevices:void 0)}async open(t){const n=++this.generation;this.setMic("starting");const a=this.options.media?.getUserMedia??(Pl()?o=>navigator.mediaDevices.getUserMedia(o):null);if(!a){this.unavailable("unsupported");return}let i;try{i=await a({audio:{...this.deviceId?{deviceId:{exact:this.deviceId}}:{},echoCancellation:!0,noiseSuppression:!0,autoGainControl:!0,channelCount:1}})}catch(o){if(n!==this.generation)return;const s=Ol(o);if(this.log.add("mic-open-failed",{why:t,reason:s}),s==="no-device"&&this.deviceId){this.deviceId=void 0,await this.open("default-device");return}this.unavailable(s);return}if(n!==this.generation){i.getTracks().forEach(o=>o.stop());return}try{this.connect(i)}catch(o){this.log.add("audio-setup-failed",{message:String(o?.name??"error")}),i.getTracks().forEach(s=>s.stop()),this.unavailable("error");return}this.recoveryAttempt=0,this.groupId=i.getAudioTracks()[0]?.getSettings?.().groupId,this.log.add("mic-open",{why:t}),this.refreshMic()}connect(t){this.stream=t;for(const a of 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i)o+=s*s;this.options.listener.level(Math.sqrt(o/i.length))}},this.source.connect(this.processor),this.processor.connect(this.sink),this.sink.connect(n.destination)}close(){this.processor&&(this.processor.onaudioprocess=null),this.source?.disconnect(),this.processor?.disconnect(),this.sink?.disconnect(),this.source=null,this.processor=null,this.sink=null;for(const t of this.stream?.getTracks()??[])t.removeEventListener("ended",this.onTrackEnded),t.removeEventListener("mute",this.onTrackMuteChange),t.removeEventListener("unmute",this.onTrackMuteChange),t.stop();this.stream=null,this.inputSilent=!1}refreshMic(){if(this.mic==="off")return;if(this.muted)return this.setMic("muted");const t=this.stream?.getAudioTracks()[0];if(!t||t.readyState!=="live")return this.unavailable("device-lost");if(t.muted)return this.unavailable("track-muted");if(this.context&&this.context.state!=="running")return this.unavailable("audio-suspended");this.reason=void 0,this.setMic("listening")}unavailable(t){this.reason=t,this.setMic("unavailable")}setMic(t){this.mic!==t&&this.log.add("mic",{state:t,reason:t==="unavailable"?this.reason:void 0}),this.mic=t,this.publish()}publish(){const t=this.snapshot,n=JSON.stringify(t);n!==this.lastSnapshot&&(this.lastSnapshot=n,this.options.listener.state?.(t))}recover(t){if(this.mic==="off"||this.recoveryTimer)return;const n=Dl[this.recoveryAttempt];if(this.turns.reset(t),this.close(),n===void 0){this.log.add("mic-recovery-gave-up",{why:t}),this.unavailable("device-lost");return}this.recoveryAttempt+=1,this.unavailable("device-lost"),this.log.add("mic-recovering",{why:t,attempt:this.recoveryAttempt}),this.recoveryTimer=setTimeout(()=>{this.recoveryTimer=null,this.mic!=="off"&&this.open(t)},n)}clearRecovery(){this.recoveryTimer&&clearTimeout(this.recoveryTimer),this.recoveryTimer=null,this.recoveryAttempt=0}async checkDevices(){const 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card",sourceSupportingQuery:"Supporting query",feedbackPrompt:"Was this explanation helpful?",feedbackHelpful:"Helpful explanation",feedbackNotHelpful:"Unhelpful explanation",feedbackReasonsPrompt:"What went wrong? 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This is not a confirmed 0${x.reason?`: ${x.reason.replace(/\.$/,"")}`:""}.`,...x.citation?{citation:x.citation}:{}}),x.status==="missing"&&I({kind:"missing",text:`${x.label} is missing${x.reason?`: ${x.reason.replace(/\.$/,"")}`:""}.`,...x.citation?{citation:x.citation}:{}})}e.currentPeriodInProgress&&!C.some(x=>x.inProgress)&&I({kind:"in_progress",text:"The current period is still in progress, so its total can still change."});for(const x of e.missing??[]){if(!x?.label?.trim()||!x.reason?.trim())continue;const K=l(x.evidenceId);I({kind:"missing",text:Kl(x),...K?{citation:K}:{}})}(e.dataFreshness?.status==="delayed"||e.dataFreshness?.status==="no_data")&&I({kind:"freshness",text:jl(e.dataFreshness,e.checkedAt,n).description});for(const x of e.limitations??[]){const K=Ue(x,i);K&&I({kind:"limitation",text:K})}const me=(e.possibleDrivers??[]).map(x=>({title:Ue(x.hypothesis,i),howToCheck:Ue(x.howToCheck,i),citations:p(x.evidenceIds)})).filter(x=>x.title).slice(0,t.maxCauses??3),_e=(e.recommendations??[]).map(x=>({title:Ue(x.action,i),why:Ue(x.why,i),...x.successMetric?.trim()?{watch:Ue(x.successMetric,i)}:{},...x.segment?.trim()?{segment:Ue(x.segment,i)}:{},citations:p(x.evidenceIds)})).filter(x=>x.title).slice(0,t.maxRecommendations??3),be=Ue(e.forecast?.text,i),re=be?{badge:Bl(e.forecast?.qualityStatus),text:be,...e.forecast?.limitations?.trim()?{note:Ue(e.forecast.limitations,i)}:{}}:void 0,ve=(e.followUps??[]).map(x=>Ue(x,i)).filter(Boolean).filter((x,K,Te)=>Te.indexOf(x)===K).slice(0,t.maxFollowUps??4);for(const x of s.keys())l(x);const F=Ue(e.conversationalPreface,i);return{...e.explanationId?.trim()?{explanationId:e.explanationId.trim()}:{},ai:d,lead:{eyebrow:a.eyebrow,provenance:Ul(e,a),...F?{preface:F}:{},headline:f,...w?{summary:w}:{}},comparison:C,conclusions:z,...T?{businessMeaning:T}:{},drivers:se,anomalies:ae,supplementaryFindings:V,dataGaps:N,limits:P,checkedLine:ql(e,{locale:n,now:t.now}),investigate:{causes:me,recommendations:_e,...re?{outlook:re}:{},followUps:ve,frameworks:Z},hasInvestigate:me.length>0||_e.length>0||!!re||ve.length>0||Z.length>0||c.length>0,evidence:c,evidenceById:u,sourceNote:d?e.answerComplete===!0?a.sourceNoteAI:a.sourceNoteCalculated:a.sourceNoteGoverned}},Kl=e=>`${e.label.trim()} could not be established: ${e.reason.trim()}`,Yl=e=>`[${e.index}]`,Jl=(e,t)=>{const n={...yt,...t},a=[];e.metric&&a.push({key:"metric",label:n.evidenceMetric,value:e.metric});const i=[e.periodLabel,e.periodRange].filter(Boolean).join(" · ");i&&a.push({key:"period",label:n.evidencePeriod,value:i}),e.timezone&&a.push({key:"timezone",label:n.evidenceTimezone,value:e.timezone}),e.filters?.length&&a.push({key:"filters",label:n.evidenceFilters,value:e.filters.join("; ")});const o=[e.valueText,e.statusLabel].filter(Boolean).join(" · ");return o&&a.push({key:"value",label:n.evidenceValue,value:o}),e.statusReason&&a.push({key:"reason",label:n.evidenceStatus,value:e.statusReason}),e.sourceLabel&&a.push({key:"source",label:n.evidenceSource,value:e.sourceLabel}),e.checkedText&&a.push({key:"checked",label:n.evidenceChecked,value:e.checkedText}),a},Zl=e=>{const t=new Set(ro.map(i=>i.id)),n=Array.from(e.comment??"").map(i=>{const o=i.charCodeAt(0);return o<32||o>=127&&o<=159?" ":i}).join("").replace(/\s+/g," ").trim(),a=e.rating==="down"?[...new Set(e.reasons??[])].filter(i=>t.has(i)).slice(0,4):[];return{explanationId:e.explanationId,rating:e.rating,...a.length?{reasons:a}:{},...e.rating!=="clear"&&n?{comment:Array.from(n).slice(0,Ar).join("")}:{},...e.modelId?{modelId:e.modelId}:{},...typeof e.modelVersion=="number"&&e.modelVersion>0?{modelVersion:e.modelVersion}:{}}},Xl=(e,t)=>{const n=`.${e}-xp`;return`
+${n}{display:grid;gap:14px;color:${t.text};font-size:14px;line-height:1.6;min-width:0}
 ${n} h3,${n} h4,${n} p,${n} ul,${n} ol,${n} dl,${n} dd{margin:0}
 ${n} ul,${n} ol{padding:0;list-style:none}
 ${n}__lead{display:grid;gap:6px}
@@ -86,7 +95,7 @@ ${n}__eyebrow{color:${t.accent};font-size:10px;font-weight:700;letter-spacing:.1
 ${n}__provenance{display:inline-flex;align-items:center;gap:6px;color:${t.muted};font-size:11px;font-weight:600}
 ${n}__provenance::before{content:"";width:6px;height:6px;border-radius:999px;background:${t.accent}}
 ${n}__preface{color:${t.muted}}
-${n}__headline{color:${t.text};font-size:16px;font-weight:700;line-height:1.4;letter-spacing:-.01em}
+${n}__headline{color:${t.text};font-size:18px;font-weight:700;line-height:1.4;letter-spacing:-.01em}
 ${n}__summary{color:${t.muted}}
 ${n}{position:relative}
 ${n}__expand{position:absolute;inset-block-start:0;inset-inline-end:0;display:grid;width:28px;height:28px;place-items:center;border:1px solid ${t.border};border-radius:8px;background:${t.surface};color:${t.text};font:inherit;font-size:14px;line-height:1;cursor:pointer}
@@ -94,14 +103,17 @@ ${n}.is-expanded{max-width:none;font-size:14px}
 ${n}.has-expand ${n}__lead{padding-inline-end:36px}
 ${n}__ai{min-height:18px;color:${t.muted};font-size:12px}
 ${n}__ai-note{display:flex;flex-wrap:wrap;align-items:center;gap:6px 10px;margin:0}
-${n}__ai[data-ai-status="pending"] ${n}__ai-note::before{content:"";width:6px;height:6px;border-radius:999px;background:${t.accent};animation:${n.replace(/[^a-z0-9]/gi,"")}-ai-pulse 1.2s ease-in-out infinite}
+${n}__skeleton{display:grid;gap:10px;padding-block:6px;max-width:640px}
+${n}__skeleton>span[aria-hidden]{display:block;height:12px;border-radius:6px;background:color-mix(in srgb,${t.muted} 18%,transparent);animation:${n.replace(/[^a-z0-9]/gi,"")}-ai-pulse 1.2s ease-in-out infinite}
+${n}__skeleton>span[aria-hidden]:nth-last-child(2){width:90%}
+${n}__skeleton>span[aria-hidden]:last-child{width:65%}
 ${n}__ai-retry{border:1px solid ${t.border};border-radius:999px;background:${t.surface};color:${t.text};font:inherit;font-weight:600;padding:2px 10px;cursor:pointer}
 ${n}__ai-retry:disabled{opacity:.6;cursor:default}
 ${n}__sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
 @keyframes ${n.replace(/[^a-z0-9]/gi,"")}-ai-pulse{0%,100%{opacity:.35}50%{opacity:1}}
-@media (prefers-reduced-motion:reduce){${n}__ai-note::before{animation:none}}
-${n}__step{display:grid;gap:8px;border-top:1px solid ${t.border};padding-top:12px}
-${n}__title{color:${t.text};font-size:12px;font-weight:700}
+@media (prefers-reduced-motion:reduce){${n}__skeleton>span[aria-hidden]{animation:none}}
+${n}__step{display:grid;gap:8px;padding-top:4px}
+${n}__title{color:${t.text};font-size:14px;font-weight:700}
 ${n}__periods{display:grid;gap:6px}
 ${n}__period{display:flex;flex-wrap:wrap;align-items:center;gap:6px 10px;border:1px solid ${t.border};border-radius:10px;background:${t.subtle};padding:8px 10px}
 ${n}__period-label{min-width:0;flex:1 1 auto;color:${t.muted};font-weight:600}
@@ -118,7 +130,7 @@ ${n}__list>li::before{content:"";position:absolute;inset-inline-start:2px;top:.6
 ${n}__limits>li::before{background:${t.warning}}
 ${n}__meaning{border-inline-start:2px solid ${t.accent};border-start-end-radius:8px;border-end-end-radius:8px;background:color-mix(in srgb,${t.accent} 7%,transparent);padding:8px 10px;color:${t.text}}
 ${n}__meaning strong{font-weight:700}
-${n}__checked{color:${t.muted};font-size:11px}
+${n}__checked{color:${t.muted};font-size:12px}
 ${n}__cite{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;margin-inline-start:3px;vertical-align:middle;border:1px solid ${t.border};border-radius:999px;background:${t.surface};color:${t.accent};font:inherit;font-size:11px;font-weight:700;line-height:1;padding:0 5px;cursor:pointer}
 ${n}__cite:hover,${n}__cite[aria-expanded="true"]{border-color:${t.accent};background:color-mix(in srgb,${t.accent} 10%,${t.surface})}
 ${n} button:focus-visible,${n} summary:focus-visible,${n} textarea:focus-visible{outline:2px solid ${t.accent};outline-offset:2px}
@@ -133,7 +145,7 @@ ${n}__button{display:inline-flex;align-items:center;gap:6px;min-height:32px;bord
 ${n}__button:hover{border-color:${t.accent}}
 ${n}__button.is-primary{border-color:${t.accent};background:${t.accent};color:${t.onAccent??"#fff"}}
 ${n}__close{border:0;background:transparent;color:${t.muted};font:inherit;font-size:16px;line-height:1;padding:2px 6px;cursor:pointer;border-radius:6px}
-${n}__investigate{border-top:1px solid ${t.border};padding-top:10px}
+${n}__investigate{padding-top:4px}
 ${n}__investigate>summary{cursor:pointer;color:${t.text};font-weight:700;list-style:revert}
 ${n}__investigate-body{display:grid;gap:12px;margin-top:10px}
 ${n}__group{display:grid;gap:6px}
@@ -145,8 +157,8 @@ ${n}__card-body{margin-top:2px;color:${t.muted};font-size:12px}
 ${n}__questions{display:flex;flex-wrap:wrap;gap:6px}
 ${n}__question{border:1px solid ${t.border};border-radius:999px;background:${t.surface};color:${t.text};font:inherit;font-size:12px;padding:6px 10px;text-align:start;cursor:pointer}
 ${n}__question:hover{border-color:${t.accent}}
-${n}__source{color:${t.muted};font-size:11px}
-${n}__feedback{display:grid;gap:8px;border-top:1px solid ${t.border};padding-top:10px}
+${n}__source{color:${t.muted};font-size:12px}
+${n}__feedback{display:grid;gap:8px;padding-top:4px}
 ${n}__feedback-row{display:flex;flex-wrap:wrap;align-items:center;gap:8px}
 ${n}__feedback-label{color:${t.muted};font-size:12px;font-weight:600}
 ${n}__vote{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border:0;border-radius:8px;background:transparent;color:${t.muted};font:inherit;cursor:pointer}
@@ -160,16 +172,24 @@ ${n}__reason[aria-pressed="true"]{border-color:${t.accent};background:color-mix(
 ${n}__comment{width:100%;box-sizing:border-box;min-height:56px;resize:vertical;border:1px solid ${t.border};border-radius:8px;background:${t.surface};color:${t.text};font:inherit;font-size:12px;padding:8px}
 ${n}__feedback-note{color:${t.muted};font-size:12px}
 ${n}__feedback-error{color:${t.danger};font-size:12px}
-`};class Il{constructor(t,n,a,i={}){q(this,"explanationId");q(this,"submit");q(this,"onChange");q(this,"context");q(this,"state",{phase:"idle",reasons:[],comment:""});this.explanationId=t,this.submit=n,this.onChange=a,this.context=i}set(t){this.state={...this.state,...t},this.onChange(this.state)}async save(t,n){const a=this.state;this.set({phase:"saving",error:void 0});try{await this.submit(Al({explanationId:this.explanationId,...this.context,...t})),this.set({...n,error:void 0})}catch{this.set({phase:a.phase==="details"?"details":"error",rating:a.rating,error:xt.feedbackError})}}vote(t){return this.state.phase==="saving"?Promise.resolve():this.save({rating:t},t==="up"?{phase:"done",rating:t,reasons:[],comment:""}:{phase:"details",rating:t})}toggleReason(t){const n=this.state.reasons.includes(t)?this.state.reasons.filter(a=>a!==t):[...this.state.reasons,t];this.set({reasons:n})}setComment(t){this.set({comment:Array.from(t).slice(0,pr).join("")})}send(){return this.state.phase==="saving"?Promise.resolve():this.save({rating:"down",reasons:this.state.reasons,comment:this.state.comment},{phase:"done",rating:"down"})}undo(){return this.state.phase==="saving"?Promise.resolve():this.save({rating:"clear"},{phase:"idle",rating:void 0,reasons:[],comment:""})}}const Ji={delaysMs:[1e3,2e3,4e3],capMs:45e3},fr=e=>e==="pending"||e==="ready"||e==="failed"?e:"not_requested",El=e=>fr(e?.aiExplanation?.status);class zl{constructor(t,n,a,i={}){q(this,"transport");q(this,"onChange");q(this,"state");q(this,"handle");q(this,"disposed",!1);q(this,"generation",0);q(this,"attempt",0);q(this,"startedAt",0);q(this,"delays");q(this,"capMs");q(this,"now");q(this,"schedule");q(this,"cancelTimer");q(this,"isVisible");q(this,"onSettled");q(this,"inFlight",null);q(this,"pausedAt",null);q(this,"onVisibilityChange",()=>{this.disposed||this.pausedAt===null||!this.isVisible()||(this.startedAt+=this.now()-this.pausedAt,this.pausedAt=null,this.queue())});this.transport=n,this.onChange=a,this.delays=i.delaysMs?.length?i.delaysMs:Ji.delaysMs,this.capMs=i.capMs??Ji.capMs,this.now=i.now??(()=>Date.now()),this.schedule=i.schedule??((c,d)=>setTimeout(c,d)),this.cancelTimer=i.cancel??(c=>clearTimeout(c)),this.isVisible=i.isVisible??(()=>typeof document>"u"||document.visibilityState!=="hidden"),this.onSettled=i.onSettled;const o=El(t),s=o==="pending"&&!n?"not_requested":o;this.state={status:s,explanation:t,retryAvailable:s==="failed"&&this.canRetry(t.aiExplanation?.retryAvailable),retrying:!1,announcement:""}}get explanationId(){return this.state.explanation.aiExplanation?.explanationId||this.state.explanation.explanationId||""}canRetry(t){return!!this.transport?.retry&&t!==!1}set(t){if(this.disposed)return;const n=this.state.status;this.state={...this.state,...t},this.onChange(this.state);const a=this.state.status;a!==n&&(a==="ready"||a==="failed"||a==="not_requested")&&this.onSettled?.(a)}start(){this.state.status!=="pending"||!this.explanationId||(this.disposed=!1,this.startedAt=this.now(),this.attempt=0,typeof document<"u"&&document.addEventListener("visibilitychange",this.onVisibilityChange),this.queue())}queue(){if(this.disposed)return;if(!this.isVisible()){this.pausedAt??(this.pausedAt=this.now());return}const t=this.now()-this.startedAt;if(t>=this.capMs){this.fail(!0);return}const n=this.delays[Math.min(this.attempt,this.delays.length-1)]??4e3;this.attempt+=1;const a=this.generation;this.handle=this.schedule(()=>{this.pollOnce(a)},Math.min(n,Math.max(0,this.capMs-t)))}async pollOnce(t){if(this.disposed||t!==this.generation||!this.transport)return;if(!this.isVisible()){this.pausedAt??(this.pausedAt=this.now());return}const n=new AbortController;this.inFlight=n;try{const a=await this.transport.poll(this.explanationId,n.signal);if(this.disposed||t!==this.generation)return;this.apply(a)}catch{if(this.disposed||t!==this.generation)return;this.queue()}finally{this.inFlight===n&&(this.inFlight=null)}}apply(t){const n=fr(t.status);if(this.applyBasicUpdate(t,n),n==="ready"&&t.explanation&&ur(t.explanation)){this.set({status:"ready",explanation:t.explanation,retryAvailable:!1,retrying:!1,announcement:xt.detailedReady});return}if(n==="pending"){this.state.status!=="pending"&&this.set({status:"pending",retrying:!1,announcement:""}),this.queue();return}if(n==="not_requested"){this.set({status:"not_requested",retryAvailable:!1,retrying:!1,announcement:""});return}this.fail(this.canRetry(t.retryAvailable))}applyBasicUpdate(t,n){const a=t.basic;if(!a||n==="ready"||this.state.status==="ready"||!ur(a))return;const i=this.state.explanation;a.headline===i.headline&&a.summary===i.summary||this.set({explanation:{...a,explanationId:i.explanationId??a.explanationId,aiExplanation:i.aiExplanation,level:i.level}})}fail(t){this.generation+=1,this.set({status:"failed",retryAvailable:t&&this.canRetry(!0),retrying:!1,announcement:xt.detailedUnavailable})}async 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cf-confirm__btn--danger",onClick:()=>{je(!1),ke()},children:i.clearDeviceDataCta})]})]})},"confirm-clear")]}),lt&&!o?r($u,{persona:c,voiceState:S,muted:Qe,onToggleMute:ja,onEndCall:xt,micLevel:qt,onExpand:Gt}):$t&&o?null:!t.hideDefaultLauncher&&r("button",{ref:Da,type:"button",class:"cf-launcher","aria-label":o?i.closeChat:st>0?`${i.openChat}. 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t.sessionDurationMinutes=="number"?t.sessionDurationMinutes:0,configRefreshSeconds:typeof t.configRefreshSeconds=="number"?t.configRefreshSeconds:300,proactiveMessage:t.proactiveMessage,proactiveDelaySeconds:typeof t.proactiveDelaySeconds=="number"?t.proactiveDelaySeconds:5,proactiveOnPaths:t.proactiveOnPaths,csat:t.csat??!0,user:t.user,onOpen:t.onOpen,onClose:t.onClose,onShow:t.onShow,onHide:t.onHide,onUnreadChange:t.onUnreadChange,onMessage:t.onMessage,onOpenAnalyticsSource:t.onOpenAnalyticsSource,onAction:t.onAction,onHandoff:t.onHandoff}},Qo=`${rl}
 :host {
   all: initial;
 }
@@ -874,6 +894,7 @@ Reference: ${J.caseReference}`:"Action completed.")}),gn("receive"),J},[e,t,Ye,g
 }
 .cf-msg:hover .cf-feedback__btn { opacity: 1; }
 .cf-feedback__btn:hover { background: var(--cf-surface); color: var(--cf-text); }
+.cf-feedback__btn:disabled { cursor: not-allowed; opacity: 0.35; }
 .cf-feedback__btn.is-active { opacity: 1; color: var(--cf-accent); background: var(--cf-surface); }
 .cf-feedback__btn svg { width: 14px; height: 14px; }
 .cf-feedback__thanks { margin-left: 4px; font-size: 11.5px; color: var(--cf-muted); }
@@ -1563,7 +1584,8 @@ Reference: ${J.caseReference}`:"Action completed.")}),gn("receive"),J},[e,t,Ye,g
 }
 .cf-composer__field {
   display: flex;
-  align-items: flex-end;
+  flex-direction: column;
+  align-items: stretch;
   gap: 6px;
   background: var(--cf-surface);
   border: 1.5px solid var(--cf-border);
@@ -1571,6 +1593,14 @@ Reference: ${J.caseReference}`:"Action completed.")}),gn("receive"),J},[e,t,Ye,g
   padding: 6px 6px 6px 12px;
   transition: border-color 0.15s ease;
 }
+.cf-composer__toolbar {
+  display: flex;
+  align-items: center;
+  min-width: 0;
+  gap: 2px;
+}
+.cf-composer__toolbar .cf-iconbtn { width: 30px; height: 32px; }
+.cf-composer__toolbar .cf-send { margin-inline-start: auto; }
 .cf-composer__field:focus-within { border-color: var(--cf-accent); }
 .cf-voice-state {
   display: inline-flex;
@@ -1591,6 +1621,9 @@ Reference: ${J.caseReference}`:"Action completed.")}),gn("receive"),J},[e,t,Ye,g
 }
 .cf-textarea {
   flex: 1;
+  width: 100%;
+  min-width: 0;
+  box-sizing: border-box;
   border: none;
   background: none;
   resize: none;
@@ -3381,20 +3414,15 @@ Reference: ${J.caseReference}`:"Action completed.")}),gn("receive"),J},[e,t,Ye,g
   font-size: 12.5px;
 }
 .cf-analytics-explanation {
-  margin-top: 10px;
-  overflow: hidden;
-  border: 1px solid var(--cf-border);
-  border-radius: 12px;
-  background: var(--cf-surface);
+  margin-top: 16px;
   color: var(--cf-text);
-  padding: 12px;
 }
 .cf-analytics-explanation.is-expanded { margin: 0; border: 0; border-radius: 0; background: transparent; padding: 0; }
-.cf-analytics-explanation .cf-xp { font-size: 12px; }
+.cf-analytics-explanation .cf-xp { font-size: 14px; }
 .cf-analytics-explanation.is-expanded .cf-xp { font-size: 14px; }
-.cf-analytics-explanation .cf-xp__headline { font-size: 15px; }
-${Ml("cf",{surface:"var(--cf-surface)",subtle:"var(--cf-bg)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",warning:"var(--cf-warning)",danger:"var(--cf-danger)",success:"var(--cf-success)",onAccent:"var(--cf-accent-ink)"})}
-${xc("cf",{bg:"var(--cf-bg)",surface:"var(--cf-surface)",surface2:"var(--cf-surface-2)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",onAccent:"var(--cf-accent-ink)",chart:bc,chartDark:vc,darkSelector:".cf-root[data-theme='dark']"})}
+.cf-analytics-explanation .cf-xp__headline { font-size: 18px; }
+${Xl("cf",{surface:"var(--cf-surface)",subtle:"var(--cf-bg)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",warning:"var(--cf-warning)",danger:"var(--cf-danger)",success:"var(--cf-success)",onAccent:"var(--cf-accent-ink)"})}
+${Rc("cf",{bg:"var(--cf-bg)",surface:"var(--cf-surface)",surface2:"var(--cf-surface-2)",text:"var(--cf-text)",muted:"var(--cf-muted)",border:"var(--cf-border)",accent:"var(--cf-accent)",onAccent:"var(--cf-accent-ink)",chart:zc,chartDark:Nc,darkSelector:".cf-root[data-theme='dark']"})}
 
 @media (max-width: 639px) {
   .cf-panel.cf-panel--analytics-focus {
@@ -3515,4 +3543,4 @@ ${xc("cf",{bg:"var(--cf-bg)",surface:"var(--cf-surface)",surface2:"var(--cf-surf
     max-height: calc(100dvh - 24px);
   }
 }
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+`,Br="centrinfo-widget";class Mp extends HTMLElement{constructor(){super(...arguments);q(this,"controls",null);q(this,"composerDraftStore",{value:""})}mountWith(n){const a=Cp(n),i=this.shadowRoot??this.attachShadow({mode:"open"});if(this.style.zIndex=String(a.zIndex),"adoptedStyleSheets"in Document.prototype&&typeof CSSStyleSheet<"u"&&typeof CSSStyleSheet.prototype.replaceSync=="function"){const s=new CSSStyleSheet;s.replaceSync(Qo),i.adoptedStyleSheets=[s]}else{const s=document.createElement("style");a.styleNonce&&(s.nonce=a.styleNonce),s.textContent=Qo,i.appendChild(s)}const o=Xc(a);pi(r(wp,{transport:o,config:a,bindControls:s=>this.controls=s,composerDraftStore:this.composerDraftStore}),i)}open(){this.controls?.open()}close(){this.controls?.close()}toggle(){this.controls?.toggle()}identify(n){this.controls?.identify(n)}clear(){this.controls?.startNew()}shutdown(){this.controls?.shutdown()}unmount(){this.shadowRoot&&pi(null,this.shadowRoot)}}typeof customElements<"u"&&!customElements.get(Br)&&customElements.define(Br,Mp);const Ap=(e,t=document.body)=>{if(typeof document>"u")throw new Error("[centrinfo-widget] createWidget must run in a browser.");const n=document.createElement(Br);return n.style.pointerEvents="none",n.style.position="fixed",n.style.inset="0",n.style.width="0",n.style.height="0",t.appendChild(n),n.mountWith(e),{open:()=>n.open(),close:()=>n.close(),toggle:()=>n.toggle(),show:()=>n.open(),hide:()=>n.close(),identify:a=>n.identify(a),update:a=>n.identify(a),clear:()=>n.clear(),shutdown:()=>n.shutdown(),logout:()=>n.shutdown(),destroy:()=>{n.unmount(),n.remove()}}},es=e=>Ap(e);let ts=null;const ns=e=>{ts?.destroy();const t=es(e);return ts=t,t},Ip=e=>e==="light"||e==="dark"||e==="auto"?e:void 0,ea=e=>{if(e==null||e.trim()==="")return;const t=Number(e);return Number.isFinite(t)?t:void 0},Ep=e=>{if(e)try{const t=JSON.parse(e);return t&&typeof t=="object"?t:void 0}catch{return}},zp=e=>{const t=a=>e.getAttribute(a),n=t("data-token");return n?{token:n,apiBaseUrl:t("data-api-base")??void 0,accentColor:t("data-accent")??void 0,agentName:t("data-agent-name")??void 0,agentAvatarUrl:t("data-agent-avatar-url")??void 0,launcherIcon:t("data-launcher-icon")??void 0,gifApiKey:t("data-gif-api-key")??void 0,theme:Ip(t("data-theme")),sound:t("data-sound")!=="false",openByDefault:t("data-open")==="true",demo:t("data-demo")==="true",preview:t("data-preview")==="true",alignment:t("data-alignment")==="left"?"left":void 0,horizontalPadding:ea(t("data-horizontal-padding")),verticalPadding:ea(t("data-vertical-padding")),hideDefaultLauncher:t("data-hide-launcher")==="true",styleNonce:(t("data-style-nonce")??e.nonce)||void 0,customLauncherSelector:t("data-custom-launcher-selector")??void 0,sessionDurationMinutes:ea(t("data-session-duration")),configRefreshSeconds:ea(t("data-config-refresh")),proactiveMessage:t("data-proactive-message")??void 0,proactiveDelaySeconds:ea(t("data-proactive-delay")),csat:t("data-csat")==="false"?!1:void 0,user:Ep(t("data-user"))}:null},Np=document.currentScript?.src||document.querySelector('script[src*="centrinfo-widget"]')?.src||"",as=e=>new URL(e,Np||location.href).href;ec(()=>import(as("centrinfo-widget-charts.js"))),Zc(()=>import(as("centrinfo-widget-dev.js")));const Rp=e=>{typeof document>"u"||(document.readyState!=="loading"?e():document.addEventListener("DOMContentLoaded",e,{once:!0}))},Lp=()=>{const e=document.currentScript??document.querySelector("script[data-token]");if(!e)return;const t=zp(e);t&&ns(t)};Rp(()=>{try{Lp()}catch(e){console.error("[centrinfo-widget]",e)}});const rs=Object.freeze(Object.defineProperty({__proto__:null,default:{}},Symbol.toStringTag,{value:"Module"}));return Mt.createWidget=es,Mt.init=ns,Object.defineProperty(Mt,Symbol.toStringTag,{value:"Module"}),Mt})({});