@1aboveio/skills 0.20.2 → 0.20.3

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Files changed (85) hide show
  1. package/README.md +12 -5
  2. package/package.json +1 -1
  3. package/runtime/skills/distribution/generated/recipes.json +220 -25
  4. package/runtime/skills/distribution/scripts/bundles.mjs +49 -5
  5. package/runtime/skills/engineering/engineering-runtime/scripts/workflow-coherence.mjs +4 -0
  6. package/runtime/skills/engineering/engineering-runtime/scripts/workflow-policy.mjs +1 -1
  7. package/skills/compliance/compliance-audit/LICENSE +3 -0
  8. package/skills/compliance/compliance-audit/SKILL.md +466 -0
  9. package/skills/compliance/compliance-audit/references/findings-schema.md +290 -0
  10. package/skills/compliance/compliance-audit/references/vars-checklist.md +1068 -0
  11. package/skills/compliance/compliance-audit/references/vars-findings-schema.md +395 -0
  12. package/skills/compliance/compliance-audit/scripts/reconcile_tracker.py +454 -0
  13. package/skills/compliance/compliance-audit/scripts/test_validate_tracker.py +90 -0
  14. package/skills/compliance/compliance-audit/scripts/validate_tracker.py +752 -0
  15. package/skills/compliance/doc-authenticity/LICENSE +3 -0
  16. package/skills/compliance/doc-authenticity/SKILL.md +158 -0
  17. package/skills/compliance/doc-authenticity/references/agreement.md +66 -0
  18. package/skills/compliance/doc-authenticity/references/bank-statement.md +150 -0
  19. package/skills/compliance/doc-authenticity/references/forensic-signals.md +157 -0
  20. package/skills/compliance/doc-authenticity/references/image-signals.md +114 -0
  21. package/skills/compliance/doc-authenticity/references/invoice.md +66 -0
  22. package/skills/compliance/doc-authenticity/references/issuer-profiles.md +86 -0
  23. package/skills/compliance/doc-authenticity/references/verdict-and-report.md +95 -0
  24. package/skills/compliance/doc-authenticity/references/verdict.schema.json +81 -0
  25. package/skills/compliance/doc-authenticity/scripts/image_forensics.py +294 -0
  26. package/skills/compliance/doc-authenticity/scripts/pdf_forensics.py +401 -0
  27. package/skills/compliance/doc-authenticity/scripts/validate_codes.py +224 -0
  28. package/skills/compliance/doc-authenticity/scripts/validate_verdict.py +308 -0
  29. package/skills/compliance/report-writing/LICENSE +3 -0
  30. package/skills/compliance/report-writing/SKILL.md +206 -0
  31. package/skills/compliance/report-writing/references/audit-report-template.md +121 -0
  32. package/skills/compliance/report-writing/references/external-assessment-template.md +167 -0
  33. package/skills/compliance/report-writing/references/management-report-template.md +145 -0
  34. package/skills/compliance/report-writing/references/vars-report-template.md +224 -0
  35. package/skills/document-utils/doc-to-md/LICENSE +3 -0
  36. package/skills/document-utils/doc-to-md/SKILL.md +77 -0
  37. package/skills/document-utils/doc-to-md/scripts/convert.py +157 -0
  38. package/skills/document-utils/reg-parser/LICENSE +3 -0
  39. package/skills/document-utils/reg-parser/SKILL.md +201 -0
  40. package/skills/document-utils/reg-parser/references/checklist-schema.md +223 -0
  41. package/skills/document-utils/reg-parser/references/checklists/hk-amlo-checklist.json +1306 -0
  42. package/skills/document-utils/reg-parser/references/checklists/hk-amlo-checklist.md +469 -0
  43. package/skills/document-utils/reg-parser/references/checklists/hk-fi-corporate-onboarding-cdd-checklist.json +634 -0
  44. package/skills/document-utils/reg-parser/references/checklists/hk-fi-corporate-onboarding-cdd-checklist.md +233 -0
  45. package/skills/document-utils/reg-parser/references/checklists/hk-mso-guideline-checklist.json +2194 -0
  46. package/skills/document-utils/reg-parser/references/checklists/hk-mso-guideline-checklist.md +771 -0
  47. package/skills/document-utils/reg-parser/references/checklists/kyc-aml-checklist.md +258 -0
  48. package/skills/document-utils/reg-parser/references/checklists/visa-vars-checklist.md +1058 -0
  49. package/skills/document-utils/reg-parser/references/mandates/hk-amlo-cap615.md +389 -0
  50. package/skills/document-utils/reg-parser/references/mandates/visa-vars.md +205 -0
  51. package/skills/document-utils/reg-parser/scripts/compare_checklist.py +228 -0
  52. package/skills/document-utils/reg-parser/scripts/dump_checklist.py +348 -0
  53. package/skills/document-utils/reg-parser/scripts/preprocess-mandate.sh +171 -0
  54. package/skills/document-utils/reg-parser/scripts/test_quarantine.sh +102 -0
  55. package/skills/document-utils/reg-parser/scripts/validate_checklist.py +532 -0
  56. package/skills/document-utils/reg-parser/scripts/validate_mandate.py +242 -0
  57. package/skills/engineering/engineering-runtime/coherence/workflow.json +16 -16
  58. package/skills/engineering/engineering-runtime/scripts/workflow-coherence.mjs +4 -0
  59. package/skills/engineering/engineering-runtime/scripts/workflow-policy.mjs +1 -1
  60. package/skills/payment/similar-domain/LICENSE +3 -0
  61. package/skills/payment/similar-domain/SKILL.md +178 -0
  62. package/skills/payment/similar-domain/references/entities.md +58 -0
  63. package/skills/payment/similar-domain/references/fingerprints.md +82 -0
  64. package/skills/payment/similar-domain/references/pivots.md +66 -0
  65. package/skills/payment/similar-domain/references/report-template.md +76 -0
  66. package/skills/payment/similar-domain/references/scoring.md +61 -0
  67. package/skills/payment/similar-domain/references/terminology.md +37 -0
  68. package/skills/payment/similar-domain/references/workflow.md +79 -0
  69. package/skills/payment/tld-detection/SKILL.md +76 -21
  70. package/skills/payment/tld-detection/references/clean.md +1 -1
  71. package/skills/payment/tld-detection/references/clustering.md +21 -6
  72. package/skills/payment/tld-detection/references/decision.md +7 -2
  73. package/skills/payment/tld-detection/references/fx-conversion.md +229 -0
  74. package/skills/payment/tld-detection/references/report-template.md +63 -27
  75. package/skills/payment/tld-detection/references/streams.md +90 -0
  76. package/skills/payment/tld-detection/references/terminology.md +15 -7
  77. package/skills/payment/tld-detection/references/workflow.md +1 -1
  78. package/skills/payment/tld-detection/scripts/detect_streams.py +542 -0
  79. package/skills/engineering/ensure-coverage/evals/evals.json +0 -125
  80. package/skills/engineering/rush-issues/evals/evals.json +0 -65
  81. package/skills/engineering/rush-release/evals/evals.json +0 -58
  82. package/skills/fullstack/shadcn/evals/evals.json +0 -90
  83. package/skills/payment/fraud-analysis/evals/evals.json +0 -40
  84. package/skills/payment/tld-detection/evals/evals.json +0 -107
  85. package/skills/payment/tld-detection/tests/test_detect_ladders.py +0 -132
@@ -0,0 +1,1058 @@
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+ ```yaml
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+ name: "Visa Acceptance Risk Standards (VARS) Compliance Checklist"
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+ regulation: "Visa Acceptance Risk Standards (VARS), October 2024"
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+ version: "1.0"
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+ scope: "All control requirements across the five Acquirer archetypes (AACQ, ATPA, AHIR, AATM, AVDC), extracted from the official VARS PDF by the reg-parser skill"
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+ date: "2026-04-27"
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+ id_scheme: "source-native"
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+ summary:
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+ categories: 5
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+ total_items: 45
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+ mandatory: 38
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+ recommended: 7
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+ ```
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+
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+ ## AACQ: All Acquirers
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+
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+ ### AACQ.C1.1: Alignment Between Business Plans and Risk Policies
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+
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+ - **Risk Domain:** 4.1.1 Business Risk
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+ - **Risk Sub-Domain:** Risk Appetite and Policy Framework
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+ - **Risk Statement:** The absence of a clearly defined Acquirer risk appetite or tolerance, thorough Acquiring policy documents, uniform implementation procedures, and skilled staff could lead to a decline in operational or financial performance, which may result in potential fraud and regulatory noncompliance.
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+ - **Parent Control:** AACQ.C1
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+ - **Requirement:** Acquirers must maintain a defined risk appetite/tolerance and risk-management capabilities adequate for their business model.
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+ - **Source:** AACQ.C1.1 (Visa VARS, October 2024)
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+ - **Severity:** mandatory
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+ - **Verification:**
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+ - [ ] **(1)** Risk tolerance/appetite covers merchant activity segments (permissible, conditionally restricted, prohibited) and countries of operation
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+ - [ ] **(2)** Risk policies cover roles & responsibilities, underwriting, monitoring, termination, settlement, complaint handling, exception reporting, data security/retention, BCP, and DR — with documented sub-policies:
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+ - [ ] **(2.a)** Risk policy aligned with business plan
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+ - [ ] **(2.b)** Underwriting policy crafted by business segment
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+ - [ ] **(2.c)** TPA policy where applicable
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+ - [ ] **(3)** Policies are documented, approved by Board / Executive-Level Committee, version-controlled, and periodically reviewed
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+ - [ ] **(4)** Governance process operates to oversee policy implementation across the organisation
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+ - [ ] **(5)** KRIs/KPIs track approval rates, decline reasons, dispute/fraud rates, payment volume trends, credit/operational losses, and Visa risk-program noncompliance
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+ - [ ] **(6)** Staff competencies and training align with the business plan
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+ - **Evidence:**
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+ - Approved risk appetite statement and policy suite
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+ - Board / Executive Committee approval minutes with version history
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+ - KRI/KPI dashboard or report
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+ - Training records and risk-responsibility organisation chart
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+
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+ ### AACQ.C2.1: Merchant Agreement Content
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+
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+ - **Risk Domain:** 4.1.2 Operational Risk
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+ - **Risk Sub-Domain:** Written Agreements
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+ - **Risk Statement:** The absence of a written agreement for Acquirers can lead to misunderstandings, legal vulnerabilities, insufficient evidence in case of disputes, potential financial losses, and reputational damage.
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+ - **Parent Control:** AACQ.C2
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+ - **Requirement:** Acquirers must have contractual binding agreements with Merchants/TPAs that assure compliance with the acquiring strategy.
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+ - **Source:** AACQ.C2.1 (Visa VARS, October 2024)
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+ - **Severity:** mandatory
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+ - **Verification:**
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+ - [ ] **(1)** Acquirer has a Merchant Agreement with each Merchant accepting Visa payments. The agreement requires the Merchant to:
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+ - [ ] **(a)** Adhere to the Acquirer's policies and procedures per the defined risk tolerance, including training received and acknowledged
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+ - [ ] **(b)** Fulfill its responsibilities in accordance with applicable laws and regulations
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+ - [ ] **(c)** Comply with the Visa Rules
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+ - [ ] **(d)** Refrain from knowingly submitting any transactions that are illegal or that the Merchant should have known were illegal
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+ - [ ] **(e)** Recognize Visa's right to limit or terminate the Acquirer's agreement with the Merchant
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+ - [ ] **(f)** In the event of an ongoing investigation at the time the Merchant Agreement is signed, fully cooperate with the investigation until its completion, in compliance with local laws and regulations and per "What to Do If Compromised"
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+ - [ ] **(2)** Agreement has a clause allowing revocation of Visa acceptance for any activity that may create harm or loss to the goodwill of the Visa payment system, supporting Acquirer action:
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+ - [ ] **(a)** After verifying that Visa has prohibited a Merchant from participating in Visa acceptance programs, Acquirer suspends all Visa processing no later than the date specified by Visa (if applicable)
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+ - [ ] **(b)** Merchant is notified in writing if the Acquirer terminates the Merchant agreement
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+ - [ ] **(c)** Where the Merchant is terminated for cause, the Merchant is listed on the Terminated Merchant File (e.g. VMSS)
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+ - [ ] **(3)** Merchant agreement outlines the following prohibitions:
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+ - [ ] **(a)** **Resubmission of previously disputed charges:** A transaction that has been previously disputed and returned to the Merchant cannot be resubmitted
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+ - [ ] **(b)** **Submission or execution of fraudulent or unauthorized transactions:** Knowingly submitting fraudulent or unauthorized transactions into the payment system is not acceptable
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+ - [ ] **(c)** **Transaction laundering:** Transactions knowingly intended to hide the true source/nature by layering through what appear as low-risk but in fact prohibited goods or services per the Visa Rules
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+ - [ ] **(d)** **Data security breach:** Unauthorized storage, processing, or transmission of payment data through non-approved software/processes is prohibited, as is failure to enforce data security requirements for Merchants/TPAs
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+ - [ ] **(1)** (Recommended) Merchant agreement also considers the following elements:
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+ - [ ] **(a)** **Transaction terms:** Conditions necessary for completion of payment delivered directly to the Merchant; details of the financial institution where the Acquirer deposits Visa transaction funds
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+ - [ ] **(b)** **Fee Differentiation:** Section separating fees associated with Visa transactions from those linked to other card transactions, for clarity
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+ - [ ] **(c)** **Acquirer Disclosure:** Disclosure page or section identifying the Acquirer and its responsibilities when a TPA is part of the agreement
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+ - [ ] **(d)** **Information Provision to Visa:** Required and suitable rights under applicable laws/regulations/privacy policies/agreements to share Merchant information with Visa, including use of a Merchant's logo alongside transaction details in digital formats (e.g. cardholder digital statements) to aid identification and reduce unrecognized-transaction disputes
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+ - [ ] **(e)** Although not required, Acquirer may reference the Visa risk standards in Merchant agreements; agreements executed on or before October 20, 2024 may reference GARS without update, while agreements executed on or after October 21, 2024 must reference VARS
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+ - **Evidence:**
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+ - Standard Merchant Agreement template and signed copies
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+ - VMSS submission log
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+ - Sample termination notification letters
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+ - Disclosure / fee-differentiation / GARS-vs-VARS clause review
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+
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+ ### AACQ.C3.1: Exposure Mitigation
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+
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+ - **Risk Domain:** 4.1.2 Operational Risk
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+ - **Risk Sub-Domain:** Written Agreements
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+ - **Risk Statement:** Failure to mitigate exposure during an acquisition of new Merchant could lead to financial losses.
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+ - **Parent Control:** AACQ.C3
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+ - **Requirement:** Acquirers must have a clause in their contractual binding agreements with Merchants/TPAs that enables exposure-mitigation coverage.
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+ - **Source:** AACQ.C3.1 (Visa VARS, October 2024)
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+ - **Severity:** mandatory
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+ - **Verification:**
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+ - [ ] **(1)** Acquirer's contract with a Merchant outlines the following points to enable exposure mitigation using reserves or other means (personal/bank guarantees, account-level holds, transaction-level holds) for all direct and indirect relationships with the Acquirer:
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+ - [ ] **(a)** Where the Acquirer uses Merchant reserves, the clause explains that these are collateral that are property of the Merchant, held and controlled by the Acquirer in a unique deposit account in the Merchant's or Sponsored Merchant's name, or other means that ensure segregation of funds
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+ - [ ] **(b)** Acquirer explains the different types of exposure-mitigation usage and ensures clarity on the reconciliation process
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+ - **Evidence:**
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+ - Standard contract clause language for exposure mitigation
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+ - Reserve account segregation procedure
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+ - Reconciliation process documentation
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+
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+ ### AACQ.C4.1: Settlement of Funds
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+
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+ - **Risk Domain:** 4.1.2 Operational Risk
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+ - **Risk Sub-Domain:** Written Agreements
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+ - **Risk Statement:** Failure to settle funds timely and as agreed upon in the contractual binding agreements could lead to financial losses, regulatory noncompliance, reputational damage, and legal issues.
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+ - **Parent Control:** AACQ.C4
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+ - **Requirement:** Acquirers must settle funds to the Merchant/TPA per the terms in the contractual binding agreement and apply any applicable withholdings.
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+ - **Source:** AACQ.C4.1 (Visa VARS, October 2024)
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+ - **Severity:** mandatory
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+ - **Verification:**
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+ - [ ] **(1)** Merchant Agreement stipulates that the Acquirer settles funds in accordance with regulations to the signing party:
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+ - [ ] **(a)** Acquirer promptly pays or credits the Merchant's, Marketplace's, Sponsored Merchant's, PayFac's, DWO's, or Ramp Provider's account after transaction deposit; payments equal Transaction totals less Credit Transactions or Original Credit Transactions, relevant discounts, Disputes, other agreed fees, or Merchant reserve funds (where applicable) accumulated to secure the entity's payment-system obligations to the Acquirer
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+ - [ ] **(b)** Acquirer settles within market-based timelines, provided there are no mandated holding periods (e.g. Future Service Merchants) or ongoing investigations; Acquirer retains settlements to offset any Disputes or financial losses directly associated with the Merchant
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+ - [ ] **(c)** Merchant Agreement states that the Acquirer is responsible for providing settlement funds to the Merchant; ensuring the security and proper handling of Merchant funds is a fundamental Acquirer responsibility
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+ - **Evidence:**
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+ - Settlement timeline policy
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+ - Sample settlement reports / reconciliation logs
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+ - Merchant Agreement settlement clause
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+
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+ ### AACQ.C5.1: Underwriting Policy
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+
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+ - **Risk Domain:** 4.1.2 Operational Risk
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+ - **Risk Sub-Domain:** Onboarding
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+ - **Risk Statement:** Acquirers that have ineffective onboarding standards could onboard Merchants involved in illegal activities, deceptive practices, and/or have elevated Dispute activity. This could lead to financial losses, reputational damage, and legal issues.
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+ - **Parent Control:** AACQ.C5
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+ - **Requirement:** Acquirers must have an onboarding standard that enables risk-based due-diligence processes.
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+ - **Source:** AACQ.C5.1 (Visa VARS, October 2024)
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+ - **Severity:** mandatory
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+ - **Verification:**
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+ - [ ] **(1)** Onboarding policy is risk-based and segments Merchants into risk categories (e.g. low — small/individual Merchants; medium; high — Future Sales activity, VIRP High Integrity Risk categories, Enterprise entities, Pay-by-link Merchants). All TPAs (regardless of risk level) and Merchants in high-integrity-risk categories are underwritten to confirm:
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+ - [ ] **(a)** Creditworthiness and that their business model aligns with the Acquirer's defined risk tolerance
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+ - [ ] **(b)** Controls are in place to detect and prevent activities that may potentially harm the Visa payment system, the Visa brand, or submit illegal transactions to VisaNet
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+ - [ ] **(c)** Merchants/TPAs operate within allowed jurisdictions and are compliant with all relevant regulations
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+ - [ ] **(d)** Merchant Outlet locations are not misrepresented
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+ - [ ] **(2)** Acquirer assigns the MCC to a Merchant Outlet that most accurately describes its business
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+ - [ ] **(3)** Acquirer assigns 2 or more MCCs to a Merchant Outlet if either:
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+ - [ ] **(a)** The Merchant Outlet has deployed an automated fuel dispenser and sells fuel or other goods/services in a face-to-face environment
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+ - [ ] **(b)** Separate lines of business are located at the same Merchant Outlet AND one or more of the following applies:
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+ - [ ] **(i)** A separate Merchant agreement exists for each line of business
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+ - [ ] **(ii)** Multiple Merchant Outlets on the same premises display different Merchant names
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+ - [ ] **(iii)** An e-commerce Merchant Outlet contains a link to a separate e-commerce website, and each website qualifies for a different MCC
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+ - [ ] **(4)** Acquirer assigns a unique Card Acceptor Identification (CAID) number to each Merchant/TPA, as specified in the Visa Rules
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+ - [ ] **(5)** Acquirer consults both internal lists of terminated/declined profiles and external resources such as the Terminated Merchant File (e.g. VMSS) before finalizing a contract with a prospective Merchant. If a match is found, the Acquirer:
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+ - [ ] **(a)** Conducts the search using Legal Entity name, contacts, and owner details as available
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+ - [ ] **(b)** Verifies whether the Merchant in question is the same one for whom the inquiry was made
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+ - [ ] **(c)** Engages with the Acquirer who listed the Merchant to understand the reasons for inclusion in the file
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+ - [ ] **(d)** Makes an informed decision about accepting the merchant via thorough investigation using the Terminated Merchant File, credit reports, local business registries, and other relevant sources
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+ - [ ] **(6)** Acquirer develops a risk-based underwriting process to identify, assess, and manage the risks of onboarding new Merchants — automated or via enhanced due-diligence review. Policy and process are reviewed and updated periodically to reflect regulatory changes, industry best practices, and the organization's risk appetite.
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+ - [ ] **(a)** Underwriting is enhanced via automated systems and diverse models that verify merchant identity, evaluate credit ratings, conduct fraud checks, and validate business intent. The process must include:
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+ - [ ] **(i)** Robust verification: confirm seller authenticity (name, address, email, phone, business registration, document verification)
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+ - [ ] **(ii)** Creditworthiness assessment: credit history, financial statements, performance, existing debts, public records
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+ - [ ] **(iii)** Business activity assessment: business plan, URLs (where applicable), goods/services, delivery methods, return policies, detection of templated/counterfeit websites; HIR Merchants may require additional VIRP due diligence
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+ - [ ] **(iv)** Compliance assessment: laws/regulations including data security, privacy, and card-network rules
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+ - [ ] **(v)** Business location assessment: locations may present higher risks based on local laws and fraud levels
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+ - [ ] **(vi)** Service-provider assessment: identify the service provider(s) used by the Merchant; ensure registration as a TPA with Visa and PCI DSS compliance per AISP
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+ - [ ] **(vii)** Business history assessment: previous merchant accounts, processing history, terminations (VMSS / TMF screening), excessive chargebacks, fraud, or illegal activity
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+ - [ ] **(viii)** Issue decision on the Merchant application: Approve, Decline, or Conditional approval (which may include reserves, holds, business-activity limitations, or guarantees)
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+ - [ ] **(ix)** Auto-boarding (automated onboarding): when decision/risk models (including AI) are used, evaluate model risk and apply a fit-for-purpose model-risk-management framework; if Acquirer contracts with a TPA for auto-boarding, comply with regulatory requirements and refer to Visa's Payment Facilitator and Marketplace Risk Guide
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+ - [ ] **(x)** On a significant risk event involving an auto-boarded or manually onboarded Merchant, Acquirer assesses whether onboarding-process deficiencies contributed and remediates findings to prevent recurrence
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+ - **Evidence:**
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+ - Onboarding/underwriting policy with merchant risk-segmentation matrix and periodic-review log
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+ - MCC assignment rules and sample multi-MCC outlet records (fuel-dispenser, multi-line-of-business cases)
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+ - VMSS / Terminated Merchant File screening logs with match-investigation case files
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+ - Sample underwriting case files showing identity verification, creditworthiness, business activity, compliance, location, service-provider, and history checks; final decision (approve/decline/conditional)
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+ - Model-risk-management framework for auto-boarding decisions
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+ - Post-incident reviews documenting onboarding-process remediation
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+
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+ ### AACQ.C6.1: KYC/KYB Data Collection
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+
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+ - **Risk Domain:** 4.1.2 Operational Risk
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+ - **Risk Sub-Domain:** Onboarding
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+ - **Risk Statement:** A lack of KYC/KYB procedures could lead to an increase in illegal activities, which may result in financial losses, potential fraud, regulatory noncompliance, reputational damage, and legal issues.
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+ - **Parent Control:** AACQ.C6
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+ - **Requirement:** Acquirers must execute KYC/KYB checks in accordance with applicable jurisdictional laws and regulations.
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+ - **Source:** AACQ.C6.1 (Visa VARS, October 2024)
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+ - **Severity:** mandatory
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+ - **Verification:**
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+ - [ ] **(1)** Acquirer collects (and provides to Visa on request) for each Merchant/Marketplace/Sponsored Merchant/Ramp Provider: T/A or DBA name, full legal name, outlet address, telephone, CAID, business registration / tax ID, PayFac name (where applicable), PayFac and Sponsored-Merchant identifiers, Ramp Provider identifiers
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+ - **Evidence:**
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+ - KYC/KYB data dictionary and intake forms
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+ - Sample merchant master records showing all required fields populated
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+
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+ ### AACQ.C6.2: KYC/KYB Verifications
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+
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+ - **Risk Domain:** 4.1.2 Operational Risk
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+ - **Risk Sub-Domain:** Onboarding
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+ - **Risk Statement:** A lack of KYC/KYB procedures could lead to an increase in illegal activities, which may result in financial losses, potential fraud, regulatory noncompliance, reputational damage, and legal issues.
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+ - **Parent Control:** AACQ.C6
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+ - **Requirement:** Acquirers must execute KYC/KYB verifications in accordance with applicable jurisdictional laws and regulations.
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+ - **Source:** AACQ.C6.2 (Visa VARS, October 2024)
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+ - **Severity:** mandatory
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+ - **Verification:**
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+ - [ ] **(1)** Acquirer conducts KYC/KYB verifications, including:
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+ - [ ] **(a)** **Collecting and Verifying Principal/Director information:** Obtain name, address, government identification number, email, and telephone number of each principal/director; where applicable under law, collect nationality and residency; use Identity Verification Services to cross-check provided information against multiple data sources
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+ - [ ] **(b)** **Ownership information:** Obtain percentage of ownership held by each principal representing at least material ownership
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+ - [ ] **(c)** **Business license or registration:** Obtain a business license or registration certificate; where appropriate, search the relevant business bureaus to verify the Merchant owns or operates a legitimate business
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+ - [ ] **(2)** Acquirer screens Merchants against all applicable economic and government trade-sanction watch-lists in accordance with applicable laws and regulations
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+ - [ ] **(3)** Acquirer collects and verifies additional elements for e-Commerce Merchants, including:
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+ - [ ] **(a)** A listing of URLs used by the Merchant to promote its business, sell products, and accept payments
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+ - [ ] **(b)** Verification that the Merchant is the registered owner of these domains and websites
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+ - **Evidence:**
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+ - KYC/KYB verification logs with timestamps and source-data references
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+ - Sanctions-screening run records
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+ - Domain-ownership verification reports for e-commerce merchants
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+
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+ ### AACQ.C7.1: Fraud Detection and Prevention
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+
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+ - **Risk Domain:** 4.1.2 Operational Risk
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+ - **Risk Sub-Domain:** Onboarding
207
+ - **Risk Statement:** Onboarding processes that lack proper underwriting could lead to onboarding, transactional, and overall fraud, which may result in financial losses, operational damage, and reputational damage.
208
+ - **Parent Control:** AACQ.C7
209
+ - **Requirement:** Acquirers must conduct fraud checks when onboarding a Merchant.
210
+ - **Source:** AACQ.C7.1 (Visa VARS, October 2024)
211
+ - **Severity:** mandatory
212
+ - **Verification:**
213
+ - [ ] **(1)** Onboarding fraud-detection systems linked to merchant records flag fraudulent behaviour during onboarding
214
+ - [ ] **(2)** Fraud-prevention tooling deployed: AVS, CVV, Visa Secure, ML-based fraud scoring, geolocation, velocity checking, biometric authentication
215
+ - [ ] **(1)** (Recommended) Layered tooling adds 2FA, IP tracking, device fingerprinting, behavioural biometrics, risk-based authentication
216
+ - [ ] **(2)** (Recommended) First/third-party data verifications via web crawling, negative-news scanning, beneficial-owner research, Merchant industry/geography checks
217
+ - [ ] **(3)** (Recommended) Fraud-incident evidence retained for audit per local law
218
+ - [ ] **(4)** (Recommended) URL-redirect controls in place for Pay-by-link and similar checkout flows
219
+ - **Evidence:**
220
+ - Onboarding fraud-rules / scoring configuration
221
+ - Sample fraud-investigation case files
222
+ - Tooling inventory (AVS, CVV, Visa Secure, fraud-scoring system)
223
+
224
+ ### AACQ.C8.1: Portfolio Monitoring
225
+
226
+ - **Risk Domain:** 4.1.2 Operational Risk
227
+ - **Risk Sub-Domain:** Monitoring
228
+ - **Risk Statement:** Lack of portfolio oversight across processed transactions and Merchant activity could lead to processing transactions that may be fraudulent/illegal, which may result in financial losses, regulatory noncompliance, and reputational damage.
229
+ - **Parent Control:** AACQ.C8
230
+ - **Requirement:** Acquirers must monitor transaction and Merchant activity to detect threats and unusual or suspicious activity, and use exception reporting to act on deviations.
231
+ - **Source:** AACQ.C8.1 (Visa VARS, October 2024)
232
+ - **Severity:** mandatory
233
+ - **Verification:**
234
+ - [ ] **(1)** Documented monitoring process/procedure exists with a dedicated competent team
235
+ - [ ] **(2)** Monitoring covers:
236
+ - [ ] **(a)** Anomalies in transaction velocity, rounded sales drafts, forced transactions, dormant/new merchant activity, contact-info changes, authorization spikes, sales-volume changes, card-present vs card-absent ratios, and cross-border discrepancies
237
+ - [ ] **(b)** Models or analytical methods alert on sudden/unexpected merchant activity changes against an updated baseline of normal daily activity
238
+ - [ ] **(c)** Daily merchant data retained: gross sales volume, average transaction amount, number of transactions, settlement-time average, dispute count
239
+ - [ ] **(d)** Ongoing AML due diligence: sanctions/PEP/derogatory-media screening, regulatory-license monitoring, AML-responsibility oversight
240
+ - [ ] **(e)** Business activity reviewed (URLs, products/services, delivery methods) and hyperlinks scanned for Visa Rules / legal violations
241
+ - [ ] **(f)** VMSS alerts compared against active merchant portfolio
242
+ - [ ] **(3)** Acquirer reviews payment-intelligence security alerts, Payment Threat Disruption biannual reports, and Pressure Gauge
243
+ - **Evidence:**
244
+ - Monitoring runbook / procedure document
245
+ - Anomaly-rules configuration and alert dashboards
246
+ - AML / sanctions screening logs
247
+ - Periodic Visa-bulletin review log
248
+
249
+ ### AACQ.C8.2: Portfolio Monitoring – Fraud Risk
250
+
251
+ - **Risk Domain:** 4.1.2 Operational Risk
252
+ - **Risk Sub-Domain:** Monitoring
253
+ - **Risk Statement:** Lack of portfolio oversight across processed transactions and Merchant activity could lead to processing transactions that may be fraudulent/illegal, which may result in financial losses, regulatory noncompliance, and reputational damage.
254
+ - **Parent Control:** AACQ.C8
255
+ - **Requirement:** Acquirers must monitor transaction and Merchant activity to detect threats and unusual or suspicious fraud-related activity.
256
+ - **Source:** AACQ.C8.2 (Visa VARS, October 2024)
257
+ - **Severity:** mandatory
258
+ - **Verification:**
259
+ - [ ] **(1)** Acquirer possesses the following capabilities to detect and prevent fraudulent activity:
260
+ - [ ] **(a)** **Fraud Detection:** Acquirer is equipped with rules or models that can identify suspicious or confirmed fraudulent behavior
261
+ - [ ] **(b)** **Fraud Prevention:** Throughout the Merchant's lifecycle, Acquirer employs tools and techniques to curtail fraudulent activity, including AVS, CVV2, machine-learning algorithms, fraud scoring, geolocation, velocity checking, and biometric authentication
262
+ - [ ] **(1)** (Recommended) Acquirer uses a comprehensive multi-layered approach to prevent fraud, checking Merchant data and profile at onboarding and continuously through the Merchant lifecycle:
263
+ - [ ] **(a)** Security measures from AACQ.C7.1 (Fraud Detection and Prevention) are utilized for a robust fraud-prevention strategy
264
+ - [ ] **(b)** **Data Verification:** Web crawling, negative-news scanning, beneficial-owner research, and checks on Merchant domicile, activities, industry, and geography to verify first- and third-party data
265
+ - [ ] **(c)** **Attack Detection:** Monitor for enumeration or BIN attacks via inconsistencies in Merchant IP addresses, identifiers, total fraud rate, and differences in authorization vs clearing data elements; watch transaction velocity and authorization/authentication alerts
266
+ - [ ] **(d)** **Visa Ecosystem Utilization:** Adopt Visa's ecosystem-level best practices and alerting resources, including Visa Account Attack Intelligence Service, Account Testing and Enumeration Procedures, Anti-Enumeration and Account Testing Best Practices, and Visa Ecosystem Alerting
267
+ - [ ] **(e)** **First-Party Fraud Monitoring:** Work with Visa to identify suitable fraud solutions (e.g. Issuers'/Prepaid Clearinghouse Service ICS/PCS) and leverage Order Insight from Verifi to validate sales and combat first-party fraud
268
+ - **Evidence:**
269
+ - Fraud-detection rule sets and ML model documentation
270
+ - Sample fraud-investigation case files
271
+ - Visa ecosystem alert subscription/registration evidence
272
+
273
+ ### AACQ.C8.3: Exception Reporting and Investigation
274
+
275
+ - **Risk Domain:** 4.1.2 Operational Risk
276
+ - **Risk Sub-Domain:** Monitoring
277
+ - **Risk Statement:** Lack of portfolio oversight across processed transactions and Merchant activity could lead to processing transactions that may be fraudulent/illegal, which may result in financial losses, regulatory noncompliance, and reputational damage.
278
+ - **Parent Control:** AACQ.C8
279
+ - **Requirement:** Acquirers must investigate Merchants flagged on exception reports and act on findings.
280
+ - **Source:** AACQ.C8.3 (Visa VARS, October 2024)
281
+ - **Severity:** mandatory
282
+ - **Verification:**
283
+ - [ ] **(1)** Merchants surfaced on exception reports investigated immediately, with results and actions reported to Visa
284
+ - [ ] **(2)** Where investigation reveals illegal/fraudulent activity, Acquirer takes legal action to minimise losses, cooperates with Visa/Issuers/law enforcement, holds available settlement funds (where contractually permitted), pursues merchant liability, and initiates criminal/civil proceedings as applicable
285
+ - **Evidence:**
286
+ - Exception report investigation log
287
+ - Sample case files including Visa notification, settlement holds, legal-action records
288
+
289
+ ### AACQ.C9.1: Assistance with Fraudulent Activity Investigation
290
+
291
+ - **Risk Domain:** 4.1.2 Operational Risk
292
+ - **Risk Sub-Domain:** Monitoring
293
+ - **Risk Statement:** Not assisting with fraudulent activity investigations could lead to undetected fraud, which may result in financial losses, regulatory noncompliance, and reputational damage.
294
+ - **Parent Control:** AACQ.C9
295
+ - **Requirement:** Acquirers must support fraudulent investigations by providing comprehensive details on the Merchant and/or transactions to the relevant party/authorities.
296
+ - **Source:** AACQ.C9.1 (Visa VARS, October 2024)
297
+ - **Severity:** mandatory
298
+ - **Verification:**
299
+ - [ ] **(1)** Acquirer aids other Visa Clients in fraud investigations through interviews with merchants/sponsored merchants, evidence collection in support of law enforcement, lawful information sharing (e.g. device fingerprinting), additional reasonable assistance, and (where appropriate) suspension of merchant settlement during investigation
300
+ - **Evidence:**
301
+ - Investigation cooperation policy
302
+ - Sample interview / evidence-collection / settlement-suspension records
303
+
304
+ ### AACQ.C10.1: Reporting of Suspicious Activity
305
+
306
+ - **Risk Domain:** 4.1.2 Operational Risk
307
+ - **Risk Sub-Domain:** Monitoring
308
+ - **Risk Statement:** Failure to report suspicious activity could lead to an increased risk of fraudulent transactions, which may result in financial losses, regulatory noncompliance, and reputational damage.
309
+ - **Parent Control:** AACQ.C10
310
+ - **Requirement:** Acquirers must report suspicious activity to help prevent fraud, comply with regulations, and maintain reputation.
311
+ - **Source:** AACQ.C10.1 (Visa VARS, October 2024)
312
+ - **Severity:** mandatory
313
+ - **Verification:**
314
+ - [ ] **(1)** Acquirer immediately reports any data breaches with a remediation plan, in the format specified by "What to Do If Compromised"
315
+ - **Evidence:**
316
+ - Incident-reporting playbook referencing "What to Do If Compromised"
317
+ - Past breach-report submissions (if any)
318
+
319
+ ### AACQ.C11.1: Portfolio Monitoring – Credit Risk
320
+
321
+ - **Risk Domain:** 4.1.2 Operational Risk
322
+ - **Risk Sub-Domain:** Monitoring
323
+ - **Risk Statement:** Ineffective monitoring of changes in Merchant creditworthiness could lead to the Merchant being unable to fulfil their committed goods/services to Cardholders, which may result in Acquirers facing financial losses, operational damage, and reputational damage.
324
+ - **Parent Control:** AACQ.C11
325
+ - **Requirement:** Acquirers should have the ability to proactively monitor and act on changes in merchant credit risk.
326
+ - **Source:** AACQ.C11.1 (Visa VARS, October 2024)
327
+ - **Severity:** recommended
328
+ - **Verification:**
329
+ - [ ] **(1)** When monitoring Merchant credit risk, the Acquirer:
330
+ - [ ] **(a)** **Evaluates Creditworthiness:** Assesses financial and credit reports (e.g. bankruptcy, liquidation, increased payment defaults) with external vendors and establishes an enhanced due-diligence process for review and necessary action
331
+ - [ ] **(b)** **Monitors Merchant Performance:** Watches for anomalies in specific MCCs, downward trends in Purchase Volume (PV), increases in refunds/disputes, unusual cardholder/issuer concentration, inconsistencies in business activity vs history, and changes to delivery periods vs initial underwriting
332
+ - [ ] **(c)** **Tailors Review Process:** Adjusts the review process based on Merchant category, type (online vs brick-and-mortar), projections, and jurisdiction; emphasizes enhanced due diligence for high-risk segments
333
+ - [ ] **(d)** **Aligns Mitigation Strategy:** Ensures the Merchant's exposure-mitigation strategy is in line with risk appetite and policies; where Merchant credit policies fall short, compensates by increasing reserves or applying other mitigation options
334
+ - [ ] **(e)** **Adjusts Settlement Procedures:** Revises settlement procedures where needed to better manage risk
335
+ - [ ] **(f)** **Periodic Credit Exposure Assessment:** Evaluates the Acquirer-portfolio credit exposure on a monthly, quarterly, and yearly basis
336
+ - [ ] **(g)** **Monitors Dispute Patterns:** Ensures Merchant dispute patterns align with operating sectors (e.g. non-future-service or cryptocurrency merchants should not have elevated disputes/refunds)
337
+ - **Evidence:**
338
+ - Credit-risk monitoring report
339
+ - Reserve / hold adjustment log
340
+ - Periodic credit-exposure assessment minutes
341
+
342
+ ### AACQ.C12.1: Dispute Management Process
343
+
344
+ - **Risk Domain:** 4.1.2 Operational Risk
345
+ - **Risk Sub-Domain:** Chargeback/Dispute
346
+ - **Risk Statement:** Inadequate dispute management throughout the transaction process could lead to considerable financial vulnerability, which may result in financial losses.
347
+ - **Parent Control:** AACQ.C12
348
+ - **Requirement:** Acquirers must have access to dispute-management solutions and manage/respond to disputes within Visa-specified timelines.
349
+ - **Source:** AACQ.C12.1 (Visa VARS, October 2024)
350
+ - **Severity:** mandatory
351
+ - **Verification:**
352
+ - [ ] **(1)** Acquirer adheres to Visa Rules dispute requirements: handling procedures during dispute resolution and Acquirer dispute timelines
353
+ - [ ] **(1)** (Recommended) Dispute management platform (in-house or 3rd-party), TC40 fraud-report use, documented SOPs, dispute-team training on VBNs, merchant education programs, VAMP threshold flagging with monthly reporting
354
+ - [ ] **(2)** (Recommended) Investigation details retained ≥2 years (or longer per local law)
355
+ - [ ] **(3)** (Recommended) Marketplace controls: retailer country disclosure within purchase flow, retailer details (name/date/amount) and contact-point available to cardholder for ≥120 days from Processing Date
356
+ - [ ] **(4)** (Recommended) Merchants with high dispute rates reviewed for deceptive sales/marketing or misaligned MCC
357
+ - **Evidence:**
358
+ - Dispute SOP and timeline tracker
359
+ - Sample dispute case files showing investigation documentation
360
+ - VAMP threshold report
361
+ - Marketplace retailer-disclosure UX evidence
362
+
363
+ ### AACQ.C13.1: Consistency in Merchant Data Elements
364
+
365
+ - **Risk Domain:** 4.1.2 Operational Risk
366
+ - **Risk Sub-Domain:** Data Integrity/Quality
367
+ - **Risk Statement:** Failure to validate Merchant's data elements with the Merchant's registered details could lead to accepting transactions from unlawful or previously terminated Merchants. This may result in financial losses, potential fraud, operational damage, and reputational damage.
368
+ - **Parent Control:** AACQ.C13
369
+ - **Requirement:** Acquirers must implement controls on Merchant names and identifiers to maintain consistency throughout the transaction lifecycle.
370
+ - **Source:** AACQ.C13.1 (Visa VARS, October 2024)
371
+ - **Severity:** mandatory
372
+ - **Verification:**
373
+ - [ ] **(1)** Acquirer and TPAs maintain uniform key identifiers (Registered Merchant Names, Logos, CAID, MCC, Merchant ID, DBA, Terminal ID, performance data) across authentication, authorization, clearing, settlement, collections, fraud, and dispute reporting
374
+ - **Evidence:**
375
+ - Merchant master-data dictionary with field-by-field rules
376
+ - Cross-system reconciliation report comparing identifiers across stages
377
+
378
+ ### AACQ.C14.1: PCI DSS Compliance
379
+
380
+ - **Risk Domain:** 4.1.2 Operational Risk
381
+ - **Risk Sub-Domain:** Data Security
382
+ - **Risk Statement:** Ineffective data management procedures and supervision, in accordance with the Visa Rules and jurisdictional requirements, can lead to data loss, theft, or compromise, which may result in financial losses, reputational damage, and legal issues.
383
+ - **Parent Control:** AACQ.C14
384
+ - **Requirement:** Acquirers must comply with the Visa Account Information Security Program and jurisdictional regulations for data handling.
385
+ - **Source:** AACQ.C14.1 (Visa VARS, October 2024)
386
+ - **Severity:** mandatory
387
+ - **Verification:**
388
+ - [ ] **(1)** Account/transaction information access restricted to authorised personnel per PCI DSS
389
+ - [ ] **(2)** TPA/Merchant contracts define PCI obligations, noncompliance liability, and inspection rights for the Acquirer/Visa
390
+ - [ ] **(3)** PCI DSS compliance enforced for all TPAs and Merchants with access to account/transaction information
391
+ - [ ] **(4)** Post-authorization storage of full magnetic-stripe data, CVV2, PIN/PIN block, TAVV, DTVV, and CAVV is prevented
392
+ - [ ] **(5)** All Merchants/TPAs use PCI Software Security Framework (SSF)–compliant Payment Applications
393
+ - [ ] **(6)** On Visa request, Acquirer certifies TPA/Merchant PCI compliance
394
+ - [ ] **(7)** Account Information Security Program requirements applied to Merchants, TPAs, and other third parties with access to data
395
+ - **Evidence:**
396
+ - PCI DSS attestation register
397
+ - Merchant/TPA contract clauses on PCI compliance and audit rights
398
+ - Periodic Visa AISP certification submissions
399
+
400
+ ### AACQ.C15.1: Business Continuity and Resilience Plan
401
+
402
+ - **Risk Domain:** 4.1.2 Operational Risk
403
+ - **Risk Sub-Domain:** Data Security
404
+ - **Risk Statement:** Lack of business continuity planning could lead to disruptions in operations, which may result in financial losses and reputational damage.
405
+ - **Parent Control:** AACQ.C15
406
+ - **Requirement:** Acquirers should have a business continuity plan and resume operations within their specified timeline in case of unforeseen events.
407
+ - **Source:** AACQ.C15.1 (Visa VARS, October 2024)
408
+ - **Severity:** recommended
409
+ - **Verification:**
410
+ - [ ] **(1)** Acquirer outlines:
411
+ - [ ] **(a)** A business continuity plan to protect and preserve sensitive and vital data, regain critical systems, and resume normal operations following unforeseen incidents
412
+ - [ ] **(b)** Well-defined recovery point objectives (RPOs) and recovery time objectives (RTOs)
413
+ - [ ] **(c)** A plan incorporating the use of a secondary site, designed to ensure that critical IT systems can resume operations within pre-defined RPO and RTO requirements following disruptive events
414
+ - [ ] **(2)** Acquirer maintains geographically dispersed recovery sites adhering to legal and regulatory requirements and conducts routine checks to test recovery plans and mechanisms (scope may depend on the Acquirer's size and recovery processes)
415
+ - **Evidence:**
416
+ - BCP/DR plan document with RPO/RTO targets
417
+ - Disaster-recovery test reports
418
+ - Recovery-site location and contract documentation
419
+
420
+ ### AACQ.C16.1: Visa's Requirement & Policies
421
+
422
+ - **Risk Domain:** 4.1.2 Operational Risk
423
+ - **Risk Sub-Domain:** Network and Scheme Compliance
424
+ - **Risk Statement:** Failure to ensure ongoing compliance to Visa Rules or technical standards, which are updated periodically, can result in financial losses, operational damage, and reputational damage.
425
+ - **Parent Control:** AACQ.C16
426
+ - **Requirement:** Acquirers must ensure their operational, sales, and technical functions remain compliant with all Visa requirements as regularly updated.
427
+ - **Source:** AACQ.C16.1 (Visa VARS, October 2024)
428
+ - **Severity:** mandatory
429
+ - **Verification:**
430
+ - [ ] **(1)** Visa's requirements and policies embedded into the Acquirer's overall operating structure and risk appetite, as updated periodically
431
+ - [ ] **(2)** Acquirer and all parties in its ecosystem remain compliant with Visa's technical standards, as updated periodically
432
+ - [ ] **(3)** Updated Visa Rules and technical standards are adopted in line with the Effective Dates communicated in applicable Visa communications
433
+ - [ ] **(1)** (Recommended) Acquirer establishes a dedicated group of employees responsible for understanding Visa's requirements and policies; this group:
434
+ - [ ] **(a)** Acts as SMEs for other groups to ensure business policies and operational structures support Visa's requirements, including:
435
+ - [ ] **(i)** Access to Visa Online, with regular reviews of which internal employees have access and the level of access they hold; remove colleagues who no longer need access
436
+ - [ ] **(ii)** Access to Visa Online from each region in which the Acquirer operates
437
+ - [ ] **(iii)** Regular interaction with local Visa representatives in each country/region of operation, providing foresight to forthcoming Visa announcements not yet advertised on Visa Online
438
+ - [ ] **(iv)** Knowledge of Visa Online content, including the range of Visa products available to support the Acquirer's business needs
439
+ - [ ] **(v)** Information on Visa Training courses (online or via Visa University) located on Visa Online
440
+ - [ ] **(b)** Acts as the dedicated contact point for receiving Visa's regular (weekly) communications announcing forthcoming updates to Visa Rules, requirements, and technical standards (typically retrieved via Visa Online; access regional Visa Online for each region the Acquirer acquires in)
441
+ - [ ] **(c)** Develops measures and controls to periodically review and circulate announcements of updated Visa Rules, technical standards, and other requirements across the Acquirer's organization so upcoming updates are known and understood by business owners
442
+ - [ ] **(d)** Develops internal communication practices to share Visa documentation (which may be confidential) with relevant stakeholders such as Merchants and other third parties without circumventing Visa confidentiality controls
443
+ - [ ] **(2)** (Recommended) Acquirer continuously ensures business policies and operational structures support Visa's requirements, as updated periodically, through periodic internal audits and analysis
444
+ - **Evidence:**
445
+ - Visa-rules monitoring SOP and SME-group charter
446
+ - Visa Online access register with periodic-review log
447
+ - Regional Visa Online access map (one per region of operation)
448
+ - Local Visa representative engagement log
449
+ - Internal circulation records for Visa announcements / weekly communications
450
+ - Internal audit reports confirming operational-structure support of Visa requirements
451
+
452
+ ### AACQ.C17.1: Monitoring Illegal Transactions
453
+
454
+ - **Risk Domain:** 4.1.3 Legal & Regulatory Risk
455
+ - **Risk Sub-Domain:** Miscoding/Transaction Laundering
456
+ - **Risk Statement:** Processing illegal transactions (or transactions related to prohibited goods and services) that may be caused by miscoding or transaction laundering could lead to financial losses, reputational damage, and legal issues.
457
+ - **Parent Control:** AACQ.C17
458
+ - **Requirement:** Acquirers should implement controls during underwriting and monitoring to detect potentially concealed illegal transactions.
459
+ - **Source:** AACQ.C17.1 (Visa VARS, October 2024)
460
+ - **Severity:** recommended
461
+ - **Verification:**
462
+ - [ ] **(1)** Effective monitoring for illegal transactions, including web crawling tools where needed, with controls including:
463
+ - [ ] **(a)** **Regularly Review Transaction Data:** Review for unusual patterns (high transaction volumes, similar amounts, transactions that do not match the underwritten Merchant's nature)
464
+ - [ ] **(b)** **Website and cyber-analytics-based tools:** Identify transaction tunnels (mobile apps, fraudulent mobile payments) via cyber intelligence
465
+ - [ ] **(c)** **Behavioural analytics-based tools:** Real-time monitoring of Merchant behaviour and traffic flow with alerting; advanced analytics and ML to identify patterns indicating transaction laundering (e.g. recurring transactions from the same IP/geographic location)
466
+ - [ ] **(d)** **Verify Merchant Websites:** Regularly verify Merchants' websites confirm declared products/services only and have a working checkout/payment-processing capability — transaction laundering often involves selling undisclosed products/services
467
+ - [ ] **(e)** **Database and website analytics-based tools:** External databases for pattern detection within traffic, websites, and transactions
468
+ - [ ] **(f)** **Additional monitoring requirements:** Monitor for mismatches in Merchant identifiers (Merchant names, MCC), suspicious URL/backlink connections, and conduct investigation upon violation
469
+ - **Evidence:**
470
+ - Web-crawler / behavioural-analytics tool inventory
471
+ - Merchant-website verification log
472
+ - Transaction-laundering investigation case files
473
+
474
+ ### AACQ.C17.2: Transaction Laundering/Miscoding Knowledge and Skills
475
+
476
+ - **Risk Domain:** 4.1.3 Legal & Regulatory Risk
477
+ - **Risk Sub-Domain:** Miscoding/Transaction Laundering
478
+ - **Risk Statement:** Processing illegal transactions caused by miscoding or transaction laundering could lead to financial losses, reputational damage, and legal issues.
479
+ - **Parent Control:** AACQ.C17
480
+ - **Requirement:** Acquirers should keep stakeholders trained and up to date on transaction-laundering and miscoding developments.
481
+ - **Source:** AACQ.C17.2 (Visa VARS, October 2024)
482
+ - **Severity:** recommended
483
+ - **Verification:**
484
+ - [ ] **(1)** Acquirer subscribes to Visa PFD communications, V-Alerts, Pressure Gauge, Payment Threat Disruption biannual report, and additional Legal-team-recommended sources
485
+ - **Evidence:**
486
+ - Subscription / distribution-list register for Visa fraud comms
487
+ - Training materials on transaction-laundering trends
488
+
489
+ ### AACQ.C18.1: Compliance with all Applicable Jurisdictional Laws, Regulations, and the Visa Rules
490
+
491
+ - **Risk Domain:** 4.1.3 Legal & Regulatory Risk
492
+ - **Risk Sub-Domain:** Regulatory Risk
493
+ - **Risk Statement:** Acquirer's acquiring and risk policies that are not aligned to jurisdictional and regulatory requirements could lead to financial losses and regulatory noncompliance.
494
+ - **Parent Control:** AACQ.C18
495
+ - **Requirement:** Acquirer's acquiring and risk policies must align with all applicable jurisdictional laws and regulations, and these must be shared with Merchants/TPAs.
496
+ - **Source:** AACQ.C18.1 (Visa VARS, October 2024)
497
+ - **Severity:** mandatory
498
+ - **Verification:**
499
+ - [ ] **(1)** Acquiring and risk policies comply with applicable jurisdictional laws/regs, including AML and sanctions
500
+ - [ ] **(2)** All transactions verified legal in both Merchant and Cardholder jurisdictions
501
+ - **Evidence:**
502
+ - Jurisdictional-compliance matrix
503
+ - AML/sanctions program documentation
504
+ - Transaction-legality screening procedure
505
+
506
+ ## ATPA: Acquirers Sponsoring TPAs
507
+
508
+ ### ATPA.C1.1: TPA Agreement
509
+
510
+ - **Risk Domain:** 4.2.2 Operational Risk
511
+ - **Risk Sub-Domain:** Written Agreements
512
+ - **Risk Statement:** The absence of written agreements between Acquirers and TPAs could lead to misunderstandings, legal vulnerabilities, insufficient evidence in case of disputes, which may result in financial losses and reputational damage.
513
+ - **Parent Control:** ATPA.C1
514
+ - **Requirement:** Acquirers must have contractual binding agreements with TPAs that assure compliance with their acquiring strategy.
515
+ - **Source:** ATPA.C1.1 (Visa VARS, October 2024)
516
+ - **Severity:** mandatory
517
+ - **Verification:**
518
+ - [ ] **(1)** Written agreement with each TPA performing cardholder/merchant solicitation, or storing/processing/transmitting cardholder or transaction data, containing the following provisions:
519
+ - [ ] **(a)** **Standards:** Agreement incorporates Visa minimum standards (policies, procedures, service levels, performance standards)
520
+ - [ ] **(b)** **Visa's Rights and Authority:** Agreement permits Visa to conduct financial/procedural audits and reviews, requires TPA to make cardholder/merchant information accessible to Visa and regulatory agencies, includes termination-notice clause, grants Visa right to impose risk conditions, and grants Visa right to limit or terminate the Acquirer–TPA agreement
521
+ - [ ] **(c)** **Compliance:** TPAs do not knowingly submit illegal transactions
522
+ - [ ] **(i)** TPA complies with Visa Rules and applicable laws/regulations
523
+ - [ ] **(ii)** TPA adheres to Acquirer policies/procedures and the Visa Account Information Security Program (AISP) and any relevant data security standard
524
+ - [ ] **(d)** **Cooperation:** TPA fully cooperates with forensic investigation until completion per "What to Do If Compromised"
525
+ - [ ] **(e)** **Security Compliance:** TPA complies with PCI DSS where applicable
526
+ - [ ] **(f)** **Termination:** Provision triggered by Visa Rules violations or insolvency
527
+ - [ ] **(i)** After Visa prohibits a Sponsored Merchant or PayFac from participating, Acquirer ensures Visa processing for the PayFac is suspended no later than the date specified by Visa
528
+ - [ ] **(ii)** Sponsored Merchant or PayFac is notified in writing of termination (direct or tri-party agreement)
529
+ - [ ] **(g)** **Settlement of Funds:** Acquirer pays/credits TPA's account promptly after transaction deposit; deposits on behalf of another TPA prohibited; in tri-party scenarios where the Acquirer also contracts with the PayFac, Acquirer pays the Sponsored Merchant directly for its portion
530
+ - [ ] **(h)** TPA contact name, phone number, and logo on merchant application are not more prominent than the Acquirer's contact information and do not discourage merchants from contacting the Acquirer; if the TPA logo is present, the Acquirer logo is also present
531
+ - [ ] **(1)** (Recommended) Contractually binding agreement with TPAs:
532
+ - [ ] **(a)** **Primary Party:** Identifies Acquirer as primary party; defines duties/responsibilities of TPA and Acquirer (transaction monitoring, website monitoring, transaction-laundering detection)
533
+ - [ ] **(b)** **Transfer/Assignment:** Allows transfer or assignment of a Sponsored Merchant/TPA agreement to another Acquirer
534
+ - [ ] **(c)** **Merchant Agreements:** Establishes a method for examining merchant agreements used by the TPA
535
+ - [ ] **(d)** **Responsibilities:** Clearly defines duties (transaction monitoring, website monitoring, transaction-laundering detection)
536
+ - [ ] **(e)** **Addendum:** Modifications documented in an addendum signed by the TPA's principal owner or compliance officer; addendum used for staff training
537
+ - [ ] **(f)** **Restrictions:** Restricts TPAs from registering other TPAs (PayFac, Marketplace, Ramp Provider) not permissible by Visa Rules
538
+ - **Evidence:**
539
+ - Standard TPA Agreement template
540
+ - Sample executed TPA agreements
541
+ - Forensic-cooperation procedure
542
+ - PCI compliance attestation register
543
+
544
+ ### ATPA.C1.2: TPA Agreement for PayFac or DWO
545
+
546
+ - **Risk Domain:** 4.2.2 Operational Risk
547
+ - **Risk Sub-Domain:** Written Agreements
548
+ - **Risk Statement:** The absence of written agreements between Acquirers and TPAs could lead to misunderstandings, legal vulnerabilities, insufficient evidence in case of disputes, which may result in financial losses and reputational damage.
549
+ - **Parent Control:** ATPA.C1
550
+ - **Requirement:** Acquirers must have contractual binding agreements with PayFacs/DWOs that meet additional VARS provisions.
551
+ - **Source:** ATPA.C1.2 (Visa VARS, October 2024)
552
+ - **Severity:** mandatory
553
+ - **Verification:**
554
+ - [ ] **(1)** PayFac and DWO agreements contain the following provisions:
555
+ - [ ] **(a)** PayFac, its Sponsored Merchants, or the DWO must adhere to the Visa Rules
556
+ - [ ] **(b)** PayFac is obligated to establish a contract with each Sponsored Merchant
557
+ - [ ] **(c)** Acquirer reserves the right to immediately terminate an agreement with a Sponsored Merchant, PayFac, DWO, or a retailer under a DWO for valid reasons, fraudulent actions, other activities, or upon Visa's request
558
+ - [ ] **(d)** The PayFac or DWO must:
559
+ - [ ] **(i)** Accept liability for all actions, neglect, cardholder disputes, and other cardholder customer-service issues caused by the PayFac's Sponsored Merchants or the retailer under a DWO
560
+ - [ ] **(ii)** Take responsibility and financial liability for each transaction processed for the Sponsored Merchant, or any disputed transaction or credit
561
+ - [ ] **(iii)** Refrain from transferring its financial liability by asking or requiring cardholders to waive their dispute rights
562
+ - [ ] **(iv)** Prevent a Sponsored Merchant from transferring its financial liability via cardholder dispute-rights waiver
563
+ - [ ] **(v)** Not process transactions on behalf of another PayFac; PayFacs deposit a transaction between the cardholder and a Sponsored Merchant of the PayFac only
564
+ - [ ] **(vi)** Avoid contracting with a Sponsored Merchant or DWO retailer whose contract was terminated by Visa or a government agency
565
+ - [ ] **(vii)** Provide names of principals and country of domicile for each Sponsored Merchant / DWO retailer, and transaction reports to the Acquirer and Visa upon request
566
+ - [ ] **(viii)** Ensure Sponsored Merchants adhere to PCI DSS and PCI SSF Standards
567
+ - [ ] **(ix)** Ensure PayFacs and SDWOs do not process transactions from Sponsored Merchants or DWO retailers outside the Acquirer's jurisdiction
568
+ - [ ] **(2)** Acquirers contracted with a PayFac establish a direct Merchant Agreement with any Sponsored Merchant whose annual transaction volume exceeds USD 1 million, as follows:
569
+ - [ ] **(a)** For a new Sponsored Merchant application
570
+ - [ ] **(b)** For an existing Sponsored Merchant due for renewal or within 2 years after annual transaction volume exceeds USD 1 million
571
+ - [ ] **(c)** PayFac may continue to provide payment services (including settlement) to the Sponsored Merchant
572
+ - **Evidence:**
573
+ - PayFac / DWO agreement template differing from standard merchant agreement
574
+ - Sponsored-merchant volume monitoring report
575
+ - Direct-merchant-agreement transition procedure for >USD 1M sponsored merchants
576
+
577
+ ### ATPA.C1.3: TPA Agreement for Marketplaces
578
+
579
+ - **Risk Domain:** 4.2.2 Operational Risk
580
+ - **Risk Sub-Domain:** Written Agreements
581
+ - **Risk Statement:** The absence of written Marketplace agreements could lead to misunderstandings, legal vulnerabilities, insufficient evidence in case of disputes, financial losses, and reputational damage.
582
+ - **Parent Control:** ATPA.C1
583
+ - **Requirement:** Acquirers must have contractual binding Marketplace agreements meeting Marketplace-specific VARS provisions.
584
+ - **Source:** ATPA.C1.3 (Visa VARS, October 2024)
585
+ - **Severity:** mandatory
586
+ - **Verification:**
587
+ - [ ] **(1)** Marketplace agreements contain the following provisions:
588
+ - [ ] **(a)** Marketplace and its retailers comply with the Visa Rules
589
+ - [ ] **(b)** Marketplace enters into a contract with each retailer before depositing transactions on the retailer's behalf
590
+ - [ ] **(c)** Acquirer's right to prohibit individual retailers from the Visa system and to immediately stop depositing transactions for any individual retailer for good cause or upon Visa request
591
+ - [ ] **(d)** Statements specifying that the Marketplace:
592
+ - [ ] **(i)** May process transactions for retailers in a different country only where the transaction is legal in both the Marketplace's and the retailer's country
593
+ - [ ] **(ii)** Is liable for all acts, omissions, cardholder disputes, and other cardholder customer-service issues caused by its retailers
594
+ - [ ] **(iii)** Is responsible and financially liable for each transaction processed on behalf of a retailer
595
+ - [ ] **(iv)** Must not transfer (or permit a retailer to transfer) its financial liability via cardholder dispute-rights waiver
596
+ - [ ] **(v)** Deposits transactions only on behalf of retailers using the Marketplace's website or application
597
+ - [ ] **(vi)** Does not knowingly contract with a retailer whose acceptance contract was terminated at the direction of Visa or a government agency
598
+ - **Evidence:**
599
+ - Marketplace agreement template
600
+ - Sample executed Marketplace agreements
601
+ - Retailer-onboarding control evidence
602
+
603
+ ### ATPA.C2.1: TPA Reporting Terminated Merchants
604
+
605
+ - **Risk Domain:** 4.2.2 Operational Risk
606
+ - **Risk Sub-Domain:** Written Agreements
607
+ - **Risk Statement:** Delayed recording of terminated TPAs, especially those terminated for just cause due to misuse, deception, and/or processing illegal transactions, may result in potential fraud, operational damage, reputational damage, and legal issues.
608
+ - **Parent Control:** ATPA.C2
609
+ - **Requirement:** Acquirers should have a contractually binding agreement with TPAs that requires terminated-for-cause TPAs to be reported per Visa practice.
610
+ - **Source:** ATPA.C2.1 (Visa VARS, October 2024)
611
+ - **Severity:** recommended
612
+ - **Verification:**
613
+ - [ ] **(1)** Acquirers ensure TPAs check the Terminated Merchant File (e.g. VMSS) for any match to Sponsored Merchants. On positive match, the TPA:
614
+ - [ ] **(a)** Verifies the merchant in question is the same one for whom the inquiry was made
615
+ - [ ] **(b)** Engages with the Acquirer who listed the merchant to understand the reasons behind their inclusion
616
+ - [ ] **(c)** Makes an informed decision about accepting the merchant using the Terminated Merchant File, credit reports, local business registries, and other relevant sources
617
+ - **Evidence:**
618
+ - TPA-side VMSS screening procedure
619
+ - Sample TPA decision logs after VMSS hits
620
+
621
+ ### ATPA.C3.1: TPA Underwriting Requirements
622
+
623
+ - **Risk Domain:** 4.2.2 Operational Risk
624
+ - **Risk Sub-Domain:** Onboarding
625
+ - **Risk Statement:** When participating in the acquiring of TPAs, Acquirers have lower visibility into the end Merchant, which could lead to potential gaps in policy implementation and may result in financial losses, operational damage, reputational damage, and legal issues.
626
+ - **Parent Control:** ATPA.C3
627
+ - **Requirement:** Acquirers must have a TPA-specific onboarding process and underwrite all TPAs prior to onboarding.
628
+ - **Source:** ATPA.C3.1 (Visa VARS, October 2024)
629
+ - **Severity:** mandatory
630
+ - **Verification:**
631
+ - [ ] **(1)** Comprehensive underwriting process completed for each TPA before signing the contract and integrating for onboarding, complying with the Third-Party Agent Due Diligence Risk Standards, including:
632
+ - [ ] **(a)** Enhanced due-diligence review (site visit or other suitable alternative)
633
+ - [ ] **(b)** Creditworthiness assessment via credit history, financial statements, previous processor history (chargeback performance), business operations, existing debts, and public records
634
+ - [ ] **(c)** Background investigation verifying principals' identities and ensuring no significant derogatory information; documented alternative due-diligence procedures where checks are prohibited by law
635
+ - [ ] **(d)** Check TPA listing in the Terminated Merchant File (e.g. VMSS)
636
+ - [ ] **(e)** Examine TPA's business strategy, considering past merchant accounts, terminations, chargebacks, fraud, or illicit activities
637
+ - [ ] **(f)** Verify TPA's onboarding procedures for Sponsored Merchants and scrutinize sample files to confirm both Acquirer's and TPA's policies are followed (outlet location accuracy, legal presence in Acquirer's jurisdiction)
638
+ - [ ] **(g)** Control approval/review of merchants, cardholder application approval, and merchant-fee setting (e.g. via shadow onboarding)
639
+ - [ ] **(h)** Confirm TPA's capability to provide Visa with quarterly reports on goods/services each Sponsored Merchant is doing business on its behalf, if requested
640
+ - [ ] **(i)** Verify TPA's compliance with laws and regulations including data security, privacy, and card-network rules
641
+ - [ ] **(j)** Ensure TPA has policies and procedures (merchant onboarding, activity monitoring, written agreements) aligned with their business plan; training provided to Sponsored Merchants
642
+ - [ ] **(k)** Review TPA's solicitation materials (advertisements, stationery, business cards, sales brochures, website/application promotional content)
643
+ - **Evidence:**
644
+ - TPA underwriting case file
645
+ - Site-visit / due-diligence reports
646
+ - Background-check / sanctions records for TPA principals
647
+ - Sample-merchant-file review log
648
+
649
+ ### ATPA.C4.1: TPA Underwriting Requirements for PayFacs
650
+
651
+ - **Risk Domain:** 4.2.2 Operational Risk
652
+ - **Risk Sub-Domain:** Onboarding
653
+ - **Risk Statement:** When participating in the acquiring of TPAs, Acquirers have lower visibility into the end Merchant, which could lead to potential gaps in policy implementation and may result in financial losses, operational damage, reputational damage, and legal issues.
654
+ - **Parent Control:** ATPA.C4
655
+ - **Requirement:** Acquirers must conduct additional underwriting for PayFacs prior to onboarding (in addition to ATPA.C3.1).
656
+ - **Source:** ATPA.C4.1 (Visa VARS, October 2024)
657
+ - **Severity:** mandatory
658
+ - **Verification:**
659
+ - [ ] **(1)** When the Acquirer partners with a PayFac, the Acquirer:
660
+ - [ ] **(a)** Confirms with the PayFac that they are in good standing in all Visa risk-management programs
661
+ - [ ] **(b)** Ensures the PayFac is financially stable and creditworthy (credit history, financial statements, performance, existing debts, public records)
662
+ - [ ] **(c)** Ensures PayFac registration (including the due-diligence review attestation) is confirmed by Visa before submitting transactions on behalf of the PayFac or its Sponsored Merchants; high-integrity-risk PayFacs are registered as High-Risk Internet PayFacs (even if previously registered)
663
+ - [ ] **(d)** Obtains a unique PayFac identifier from Visa and assigns it to each PayFac for transaction processing
664
+ - [ ] **(e)** Ensures the PayFac assigns a unique identifier to each Sponsored Merchant
665
+ - [ ] **(f)** Ensures every transaction contains the PayFac and Sponsored Merchant identifiers as follows:
666
+ - [ ] **(i)** Authorization records contain both the PayFac identifier and the Sponsored Merchant identifier
667
+ - [ ] **(ii)** Clearing records contain only the PayFac identifier
668
+ - [ ] **(g)** Assigns a unique CAID to each PayFac when processing transactions in a card-absent environment, as specified in the Visa Rules
669
+ - [ ] **(2)** Acquirer assigns the correct location of its PayFac as the country of the PayFac's principal place of business
670
+ - **Evidence:**
671
+ - PayFac registration confirmation from Visa
672
+ - PayFac/Sponsored Merchant identifier mapping
673
+ - Sample auth/clearing records showing identifier presence
674
+
675
+ ### ATPA.C5.1: TPA Underwriting Requirements for DWOs and SDWOs
676
+
677
+ - **Risk Domain:** 4.2.2 Operational Risk
678
+ - **Risk Sub-Domain:** Onboarding
679
+ - **Risk Statement:** When participating in the acquiring of TPAs, Acquirers have lower visibility into the end Merchant, which could lead to potential gaps in policy implementation, financial losses, operational/reputational damage, and legal issues.
680
+ - **Parent Control:** ATPA.C5
681
+ - **Requirement:** Acquirers must conduct additional underwriting for DWOs and SDWOs prior to onboarding (in addition to ATPA.C3.1).
682
+ - **Source:** ATPA.C5.1 (Visa VARS, October 2024)
683
+ - **Severity:** mandatory
684
+ - **Verification:**
685
+ - [ ] **(1)** Acquirers partnering with a DWO that runs an SDWO adhere to the following requirements:
686
+ - [ ] **(a)** Maintain good standing in all Visa risk-management programs
687
+ - [ ] **(b)** Register the SDWO as a TPA with Visa
688
+ - [ ] **(c)** Assign a unique CAID number to the SDWO for processing transactions in a card-absent environment, as specified in the Visa Rules
689
+ - [ ] **(d)** Obtain a Merchant Verification Value (MVV) for each SDWO
690
+ - [ ] **(e)** Deposit the proceeds from transactions conducted via the SDWO into a bank account located in the SDWO's country of operation
691
+ - [ ] **(2)** Acquirer sets the primary location of an SDWO as the country of the SDWO's principal place of business
692
+ - [ ] **(3)** Acquirer assigns an additional SDWO location only where all of the following conditions are met in that country:
693
+ - [ ] **(a)** The SDWO has a permanent location where it manages tasks related to the digital wallet
694
+ - [ ] **(b)** The SDWO is taxed on revenue earned from providing wallet services to cardholders and acceptance services to retailers signed up by the SDWO, where such taxes are applicable
695
+ - [ ] **(c)** The SDWO is subject to the local laws and regulations
696
+ - **Evidence:**
697
+ - SDWO TPA registration evidence
698
+ - CAID/MVV assignment records
699
+ - Settlement-account country verification
700
+
701
+ ### ATPA.C6.1: TPA Underwriting Requirements for Marketplaces
702
+
703
+ - **Risk Domain:** 4.2.2 Operational Risk
704
+ - **Risk Sub-Domain:** Onboarding
705
+ - **Risk Statement:** When participating in the acquiring of TPAs, Acquirers have lower visibility into the end Merchant, which could lead to potential gaps in policy implementation, financial losses, operational/reputational damage, and legal issues.
706
+ - **Parent Control:** ATPA.C6
707
+ - **Requirement:** Acquirers must conduct additional underwriting for Marketplaces prior to onboarding (in addition to ATPA.C3.1).
708
+ - **Source:** ATPA.C6.1 (Visa VARS, October 2024)
709
+ - **Severity:** mandatory
710
+ - **Verification:**
711
+ - [ ] **(1)** Marketplace qualification confirmed: e-commerce site/app connecting cardholders and retailers; Marketplace name/brand prominently displayed and embedded in URL/app name; Marketplace handles payments and settlement; Marketplace financially responsible for disputes (mutually-binding decision or money-back guarantee)
712
+ - [ ] **(2)** Marketplace creditworthiness assessed (history, statements, prior-processor performance, debts, public records)
713
+ - [ ] **(3)** Marketplace Visa Rules compliance verified
714
+ - [ ] **(4)** Marketplace business strategy examined for past terminations, chargebacks, fraud, illicit activities
715
+ - [ ] **(5)** Marketplace primary location set to principal place of business
716
+ - [ ] **(6)** Marketplace's onboarding policies and seller due-diligence reviewed
717
+ - **Evidence:**
718
+ - Marketplace qualification checklist
719
+ - Creditworthiness assessment file
720
+ - Seller-onboarding-policy review notes
721
+
722
+ ### ATPA.C7.1: TPA Underwriting Requirements for Ramp Providers
723
+
724
+ - **Risk Domain:** 4.2.2 Operational Risk
725
+ - **Risk Sub-Domain:** Onboarding
726
+ - **Risk Statement:** When participating in the acquiring of TPAs, Acquirers have lower visibility into the end Merchant, which could lead to potential gaps in policy implementation, financial losses, operational/reputational damage, and legal issues.
727
+ - **Parent Control:** ATPA.C7
728
+ - **Requirement:** Acquirers must conduct additional underwriting for Ramp Providers prior to onboarding (in addition to ATPA.C3.1).
729
+ - **Source:** ATPA.C7.1 (Visa VARS, October 2024)
730
+ - **Severity:** mandatory
731
+ - **Verification:**
732
+ - [ ] **(1)** Acquirer assigns the correct location of a Ramp Provider as the country of the Ramp Provider's principal place of business
733
+ - [ ] **(2)** Acquirer assigns additional locations for a Ramp Provider only where all of the following conditions are met in that country:
734
+ - [ ] **(a)** The Ramp Provider has a permanent location where its employees or agents conduct business activities directly related to providing services to the Conversion Affiliates
735
+ - [ ] **(b)** Cardholder correspondence and judicial processes are sent to or delivered by the Ramp Provider
736
+ - [ ] **(c)** The Ramp Provider pays taxes on revenue earned from providing services to cardholders and card-acceptance services to Conversion Affiliates, where such taxes are applicable
737
+ - [ ] **(d)** The Conversion Affiliate is subject to the local laws and regulations of the country
738
+ - **Evidence:**
739
+ - Ramp Provider location-assignment record
740
+ - Local-site / tax / legal evidence files
741
+
742
+ ### ATPA.C8.1: Portfolio Monitoring of TPAs
743
+
744
+ - **Risk Domain:** 4.2.2 Operational Risk
745
+ - **Risk Sub-Domain:** Monitoring
746
+ - **Risk Statement:** Inadequate monitoring of transaction-level, Merchant-level and/or TPA-level illegal, suspicious, and/or deceptive practices could lead to financial losses, regulatory/compliance issues, and reputational damage.
747
+ - **Parent Control:** ATPA.C8
748
+ - **Requirement:** Acquirers must monitor TPA transaction activity to detect threats and unusual or suspicious activity and act on identified deviations (in addition to AACQ.C8.1).
749
+ - **Source:** ATPA.C8.1 (Visa VARS, October 2024)
750
+ - **Severity:** mandatory
751
+ - **Verification:**
752
+ - [ ] **(1)** Acquirers implement:
753
+ - [ ] **(a)** **Regular Monitoring:** Analyse TPA transaction patterns and volumes regularly to detect unusual or suspicious activity (sudden volume changes, unusual refund patterns, transactions outside the TPA's normal profile); regular sampling of Sponsored Merchant activity (e.g. monthly/quarterly) to ensure ongoing TPA compliance
754
+ - [ ] **(b)** **Fraud Detection:** Advanced fraud-detection systems (including ML algorithms) to identify potentially fraudulent transactions
755
+ - [ ] **(c)** **Compliance Checks:** TPA adherence to all relevant laws, regulations, and card-network rules including data security standards, AML, and chargebacks/refunds rules
756
+ - [ ] **(d)** **Risk Assessment:** Regularly assess TPA risk profile against risk appetite/KRIs, considering business model, geographic location, and types of transactions processed
757
+ - [ ] **(e)** **Reporting:** Generate regular reports on TPA transaction activity, share with relevant stakeholders, and report suspicious activity to authorities
758
+ - [ ] **(2)** Settlement of TPA-submitted transaction proceeds occurs in a bank account in the Acquirer's jurisdiction and in line with the TPA / Sponsored Merchant agreement
759
+ - [ ] **(3)** PayFac contracts with a Sponsored Merchant outside the PayFac's country only if both:
760
+ - [ ] **(a)** The Acquirer and Sponsored Merchant are in the same country
761
+ - [ ] **(b)** Settlement to the Sponsored Merchant is performed in the Acquirer's jurisdiction via one of the following:
762
+ - [ ] **(c)** A local settlement account owned and controlled by the PayFac
763
+ - [ ] **(d)** A local settlement account owned by the Acquirer but controlled by the PayFac (e.g. an "on-behalf-of" account)
764
+ - [ ] **(e)** Direct settlement from the Acquirer to the Sponsored Merchant
765
+ - [ ] **(4)** TPA granted access to the Terminated Merchant File (e.g. VMSS) and similar tools to monitor for changes in their merchant portfolio in case of positive matches
766
+ - [ ] **(5)** Sponsored Merchants verified to use the correct MCC and registered with Visa where applicable
767
+ - [ ] **(6)** Acquirer confirms TPA only submits transactions into interchange within the Acquirer's jurisdiction, from DWOs, Merchants, Marketplaces, and Sponsored Merchants within that jurisdiction
768
+ - [ ] **(7)** Annual TPA review confirms ongoing compliance with applicable regional due-diligence standards, laws, and regulations:
769
+ - [ ] **(a)** **Financial Statements:** Review TPA's most recent financial statements to determine financial condition
770
+ - [ ] **(b)** **Ownership Changes:** Document any changes in ownership and perform due diligence on new owners
771
+ - [ ] **(c)** **Use of Acquirer's Policies and Procedures:** Examine TPA's internal policies/procedures and how they align with the Acquirer's; conduct tests to verify PayFac compliance with Acquirer's onboarding and monitoring policies/requirements
772
+ - [ ] **(d)** **PCI DSS Compliance:** If the TPA handles cardholder data, review the most recent compliance report; TPAs attest to PCI DSS compliance and other data-security requirements
773
+ - [ ] **(e)** **Review of Merchant Complaints:** Review TPA's complaint log, written merchant complaints, and online complaint boards
774
+ - [ ] **(8)** Remediation plans implemented to mitigate any imminent risk to Visa Payment System; reports shared with Visa per AACQ.C12.1 recommended controls
775
+ - **Evidence:**
776
+ - TPA monitoring runbook
777
+ - Annual TPA review reports
778
+ - Settlement-jurisdiction reconciliation evidence
779
+ - Sponsored-Merchant MCC and Visa-registration records
780
+
781
+ ### ATPA.C8.2: Monitoring Fraud Risk for TPAs
782
+
783
+ - **Risk Domain:** 4.2.2 Operational Risk
784
+ - **Risk Sub-Domain:** Monitoring
785
+ - **Risk Statement:** Inadequate monitoring of transaction-level, Merchant-level and/or TPA-level illegal, suspicious, and/or deceptive practices could lead to financial losses, regulatory/compliance issues, and reputational damage.
786
+ - **Parent Control:** ATPA.C8
787
+ - **Requirement:** Acquirers must possess fraud-detection/-prevention capabilities (per AACQ.C8.2) for TPA transactions.
788
+ - **Source:** ATPA.C8.2 (Visa VARS, October 2024)
789
+ - **Severity:** mandatory
790
+ - **Verification:**
791
+ - [ ] **(1)** Acquirer applies AACQ.C8.2 fraud-detection-and-prevention capabilities (rules/models, AVS/CVV2, ML, fraud scoring, geolocation, velocity, biometrics) to TPA transactions
792
+ - **Evidence:**
793
+ - Fraud-detection rule sets covering TPA traffic
794
+ - TPA fraud-investigation case files
795
+
796
+ ### ATPA.C8.3: Reporting of Suspicious Activity by TPAs
797
+
798
+ - **Risk Domain:** 4.2.2 Operational Risk
799
+ - **Risk Sub-Domain:** Monitoring
800
+ - **Risk Statement:** Inadequate monitoring of transaction-level, Merchant-level and/or TPA-level illegal, suspicious, and/or deceptive practices could lead to financial losses, regulatory/compliance issues, and reputational damage.
801
+ - **Parent Control:** ATPA.C8
802
+ - **Requirement:** Acquirers must immediately report TPA-related suspicious activity to Visa with a remediation plan, per "What to Do If Compromised".
803
+ - **Source:** ATPA.C8.3 (Visa VARS, October 2024)
804
+ - **Severity:** mandatory
805
+ - **Verification:**
806
+ - [ ] **(1)** Acquirer immediately reports loss/theft/compromise/misuse of Visa account info, cardholder info, or transaction info; transaction-information/system/equipment misuse by Merchants/TPAs; and fraud or transaction laundering — with a thorough, complete, format-specified report
807
+ - **Evidence:**
808
+ - TPA-incident reporting playbook
809
+ - Submitted incident-report copies (where applicable)
810
+
811
+ ### ATPA.C9.1: Monitoring Credit Risk for TPAs
812
+
813
+ - **Risk Domain:** 4.2.2 Operational Risk
814
+ - **Risk Sub-Domain:** Monitoring
815
+ - **Risk Statement:** Inadequate monitoring of TPA-level illegal/suspicious/deceptive practices could lead to financial losses, regulatory noncompliance, and reputational damage.
816
+ - **Parent Control:** ATPA.C9
817
+ - **Requirement:** Acquirers must regularly check the credit risk of TPAs and adjust their exposure-mitigation strategy when needed.
818
+ - **Source:** ATPA.C9.1 (Visa VARS, October 2024)
819
+ - **Severity:** mandatory
820
+ - **Verification:**
821
+ - [ ] **(1)** On Visa request, within 5 business days, Acquirer provides the following for any Merchant, PayFac, Marketplace, DWO, or other entity for which the Acquirer is responsible:
822
+ - [ ] **(a)** Comprehensive overview of the underwriting process for the given entity
823
+ - [ ] **(b)** Complete breakdown of current Visa exposure and any collateral held against Visa-related positions with Merchants and other entities
824
+ - [ ] **(c)** Detailed breakdown of the risk-monitoring policy, at minimum including:
825
+ - [ ] **(i)** Minimum financial requirements for the given entity
826
+ - [ ] **(ii)** How an entity's financial position is determined
827
+ - [ ] **(iii)** How the Acquirer protects itself against potential failure of the given entity
828
+ - [ ] **(iv)** Policy for managing credit risk on the acquiring portfolio and determining collateral taken
829
+ - [ ] **(v)** Exact collateral volumes maintained for potential dispute exposure for future-service Merchants
830
+ - [ ] **(vi)** Process for terminating a relationship with the given entity
831
+ - [ ] **(2)** Acquirer has a documented process for withholding funds from an entity where the Acquirer has reason to believe the entity is unable to meet its Visa obligations, provide future service, or is facing insolvency
832
+ - **Evidence:**
833
+ - Risk-monitoring policy document
834
+ - Sample exposure-and-collateral report
835
+ - Withholding-process procedure
836
+
837
+ ### ATPA.C10.1: Reporting Changes in TPA Data
838
+
839
+ - **Risk Domain:** 4.2.2 Operational Risk
840
+ - **Risk Sub-Domain:** Monitoring
841
+ - **Risk Statement:** Inadequate TPA performance reviews could lead to financial losses and operational damage.
842
+ - **Parent Control:** ATPA.C10
843
+ - **Requirement:** Acquirers must periodically review TPA data and ensure the accuracy of information entered in Visa systems.
844
+ - **Source:** ATPA.C10.1 (Visa VARS, October 2024)
845
+ - **Severity:** mandatory
846
+ - **Verification:**
847
+ - [ ] **(1)** Acquirer notifies Visa via Program Request Management (or appropriate form) of TPA principal/business-relationship changes (ownership, termination) within 5 business days of the change/knowledge; correction requests forwarded to Visa
848
+ - **Evidence:**
849
+ - Program Request Management submission log
850
+ - TPA change-management procedure
851
+
852
+ ### ATPA.C11.1: Data Collection and Retention
853
+
854
+ - **Risk Domain:** 4.2.2 Operational Risk
855
+ - **Risk Sub-Domain:** Data Integrity/Quality
856
+ - **Risk Statement:** Insufficient recordkeeping and retention policies/procedures could impact the ability to manage TPA information and portfolios, which may result in operational damage and legal issues.
857
+ - **Parent Control:** ATPA.C11
858
+ - **Requirement:** Acquirers must have a clearly defined record-keeping and retention policy in line with applicable jurisdiction, pertaining to TPAs as part of their risk management.
859
+ - **Source:** ATPA.C11.1 (Visa VARS, October 2024)
860
+ - **Severity:** mandatory
861
+ - **Verification:**
862
+ - [ ] **(1)** TPA maintains complete, well-documented Merchant records (incl. investigation-related info) for ≥2 years after Merchant Agreement termination
863
+ - [ ] **(2)** Acquirer notifies Visa when receiving notice of a TPA forensic investigation
864
+ - [ ] **(3)** Data and records collected per Visa Rules and retained per local jurisdictional laws/regulations and Dispute resolution standards
865
+ - **Evidence:**
866
+ - TPA record-retention policy
867
+ - Forensic-investigation notification procedure
868
+ - Sample retention-period evidence per record class
869
+
870
+ ## AHIR: Acquirers Processing for High Integrity Risk Transaction Merchants
871
+
872
+ ### AHIR.C1.1: Compliance with the VIRP
873
+
874
+ - **Risk Domain:** 4.3.3 Legal & Regulatory Risk
875
+ - **Risk Sub-Domain:** Integrity Risk
876
+ - **Risk Statement:** Inadequate controls while processing High Integrity Risk transactions could lead to financial losses, reputational damage, and regulatory noncompliance.
877
+ - **Parent Control:** AHIR.C1
878
+ - **Requirement:** Acquirers and their designated TPAs must maintain proper controls and oversight processes to deter illegal transactions from entering the Visa Payment System, per the VIRP.
879
+ - **Source:** AHIR.C1.1 (Visa VARS, October 2024)
880
+ - **Severity:** mandatory
881
+ - **Verification:**
882
+ - [ ] **(1)** Acquirer ensures its TPAs and Merchants operate legally and in compliance with all Visa Rules, including:
883
+ - [ ] **(a)** Comply with all applicable laws, regulations, and other legal requirements
884
+ - [ ] **(b)** Maintain sufficient oversight to ensure each TPA involved in solicitation, onboarding, and servicing of Merchants and Sponsored Merchants (e.g. ISOs, PayFacs, DWOs) complies with all applicable laws, regulations, and legal requirements in each country in which the TPA operates
885
+ - [ ] **(c)** Use and maintain appropriate controls and processes to ensure Merchants and Sponsored Merchants only submit transactions that are legal in both the buyer's and seller's jurisdictions
886
+ - [ ] **(d)** Per the VIRP, establish and implement enhanced due-diligence processes for all High Integrity Risk Merchants for as long as they are able to accept Visa payments
887
+ - [ ] **(2)** To apply for High Integrity Risk Acquirer Registration, the Acquirer:
888
+ - [ ] **(a)** Completes and submits the High Integrity Risk Acquiring Registration Application and the required documents associated with the chosen registration tier(s)
889
+ - [ ] **(b)** Provides written attestation that no Merchant transactions falling within VIRP categories have been or will be entered into the Visa Payment System until the registration is approved
890
+ - [ ] **(c)** Submits the designated one-time, non-refundable application fee
891
+ - [ ] **(d)** Complies with the Visa Rules, requirements, and policies
892
+ - [ ] **(e)** Is in good standing in all Visa Risk Management Programs
893
+ - [ ] **(3)** Tier-appropriate controls applied based on the risk tier of the business types the Acquirer is registered for:
894
+ - [ ] **(a)** **Tier 1:** Undergo initial control assessment for the specific HIR Tier 1 category being acquired; subject to periodic reassessment (up to annually at Visa's discretion); complete annual control self-assessment for each approved HIR Tier 1 category
895
+ - [ ] **(b)** **Tier 2:** Undergo initial control assessment for HIR Tier 2 business types; subject to periodic reassessment (up to annually at Visa's discretion); complete annual control self-assessment for HIR Tier 2 acquiring
896
+ - [ ] **(c)** **Tier 3:** Register to process HIR Tier 3 business types with Visa; on Visa request, complete a control self-assessment for HIR Tier 3 acquiring and submit to Visa
897
+ - **Evidence:**
898
+ - High Integrity Risk Acquirer Registration package
899
+ - Tier-specific control assessment / self-assessment reports
900
+ - VIRP enhanced-due-diligence case files
901
+
902
+ ## AATM: ATM Acquirers
903
+
904
+ ### AATM.C1.1: Alignment of Acquirer Risk Policies with ATM Network Risk Profile
905
+
906
+ - **Risk Domain:** 4.4.1 Business Risk
907
+ - **Risk Sub-Domain:** Risk Appetite and Policy Framework
908
+ - **Risk Statement:** Misaligned acquiring and risk policies with the risk profile of ATM Operators could lead to a decline in performance, potential fraud, and reputational damage.
909
+ - **Parent Control:** AATM.C1
910
+ - **Requirement:** ATM Acquirers must have documented acquiring and risk policies, outlining the applicable controls per the risk profile of ATM Operators.
911
+ - **Source:** AATM.C1.1 (Visa VARS, October 2024)
912
+ - **Severity:** mandatory
913
+ - **Verification:**
914
+ - [ ] **(1)** Risk appetite/tolerance explicitly states ATM-Acquirer activity (including Acquirers processing through a VisaNet Processor with an existing endpoint)
915
+ - [ ] **(2)** Before acting as ATM Acquirer: applicable licensing/processing requirements met; certified for Custom Payment Services/ATM or as Full-Service Acquirer
916
+ - [ ] **(3)** Ongoing/periodic monitoring of ATM rates and metrics per Acquirer policies and Visa Rules
917
+ - [ ] **(4)** Fraud-reporting requirements/policies aligned to Visa Rules so Issuers, ATM Operators, Sponsoring Banks, and other stakeholders are informed
918
+ - [ ] **(5)** (Recommended) Risk acceptance tailored to ATM network profile (limits, liability assignment, theft/fraud countermeasures)
919
+ - [ ] **(6)** (Recommended) Market-concentration limits monitored across markets/geographies; inter- and intra-jurisdiction concentration risks mitigated
920
+ - [ ] **(7)** (Recommended) Performance metrics evaluated per ATM network profile (cash-withdrawal limits, approval rates, decline reasons, fraud rates, suspicious activity); anomaly alerts acted on
921
+ - [ ] **(8)** (Recommended) Robust anti-skimming strategies (specialized hardware/software, encryption, regular inspections, consumer education)
922
+ - [ ] **(9)** (Recommended) ATM Operator PCI DSS / data-security compliance verified to mitigate jackpotting and similar
923
+ - **Evidence:**
924
+ - ATM-Acquirer risk policy document
925
+ - Custom Payment Services / Full-Service certification evidence
926
+ - ATM monitoring metrics report
927
+ - Anti-skimming inspection records
928
+
929
+ ### AATM.C2.1: ATM Operator Agreement Content
930
+
931
+ - **Risk Domain:** 4.4.2 Operational Risk
932
+ - **Risk Sub-Domain:** Written Agreements
933
+ - **Risk Statement:** A lack of contractual binding agreements with ATM Operators could lead to noncompliance and an inappropriate liability assignment, which may result in financial losses, lack of recourse, operational damage, regulatory noncompliance, and legal issues.
934
+ - **Parent Control:** AATM.C2
935
+ - **Requirement:** ATM Acquirers must have a contractually binding ATM Operator agreement with each ATM Operator and only process Visa ATM Network Transactions from ATM Operators with valid agreements.
936
+ - **Source:** AATM.C2.1 (Visa VARS, October 2024)
937
+ - **Severity:** mandatory
938
+ - **Verification:**
939
+ - [ ] **(1)** Acquirer has a written agreement with each ATM Operator. The agreement:
940
+ - [ ] **(a)** Includes the ATM Acquirer's name, location, and contact information, and language stating that the ATM Operator may be terminated for failure to comply with the ATM Operator agreement
941
+ - [ ] **(b)** Must not contain contractual details regarding pricing arrangements
942
+ - [ ] **(c)** States that the ATM Operators must comply with the Visa Rules
943
+ - **Evidence:**
944
+ - Standard ATM Operator agreement template
945
+ - Sample executed ATM Operator agreements
946
+
947
+ ### AATM.C3.1: Underwriting Requirement for ATM Operators
948
+
949
+ - **Risk Domain:** 4.4.2 Operational Risk
950
+ - **Risk Sub-Domain:** Onboarding
951
+ - **Risk Statement:** Inadequate KYC and KYB verifications could lead to an increase in susceptibility to money laundering and illegal activities, which could lead to financial losses, regulatory noncompliance, and legal issues.
952
+ - **Parent Control:** AATM.C3
953
+ - **Requirement:** ATM Acquirers must conduct KYO (Know-Your-Operator) verifications for ATM Operators.
954
+ - **Source:** AATM.C3.1 (Visa VARS, October 2024)
955
+ - **Severity:** mandatory
956
+ - **Verification:**
957
+ - [ ] **(1)** ATM Acquirers maintain documented policies and procedures to manage their TPAs
958
+ - [ ] **(2)** ATM Acquirers validate their TPAs' compliance with the ATM Acquirer Solicitation and Qualification Standards on a periodic basis
959
+ - [ ] **(3)** ATM Acquirers collect the following information from each ATM Operator and TPA:
960
+ - [ ] **(a)** DBA name
961
+ - [ ] **(b)** ATM Operator legal name
962
+ - [ ] **(c)** ATM Operator outlet location, including street address, city, state/province, and postal code
963
+ - [ ] **(d)** Full first and last name and middle initial of principals (e.g. of corporations, partnerships, sole proprietors)
964
+ - [ ] **(e)** Incorporation status (e.g. corporation, partnership, sole proprietor, non-profit)
965
+ - [ ] **(4)** ATM Acquirers ensure that a prospective ATM Operator has no significant derogatory background information about any of its principals
966
+ - [ ] **(1)** (Recommended) Acquirers gather additional information for enhanced ATM Operator due diligence, including:
967
+ - [ ] **(a)** Clear statement of the business model
968
+ - [ ] **(b)** Outlining of corresponding fee and pricing model
969
+ - [ ] **(c)** Current ATM network and future ATM network plans, with specific ATM addresses
970
+ - [ ] **(d)** ATM Operators have appropriate reporting tools for transaction identification (e.g. source TID)
971
+ - [ ] **(e)** Sponsor Bank relationships and strategies
972
+ - [ ] **(f)** Annual attestations by Sponsor Banks of their portfolios of TIDs and Transactions
973
+ - [ ] **(g)** Physical verifications of ATM locations and installation of security measures (e.g. security cameras, ATM-kiosk lighting, location-visibility safety guidelines)
974
+ - [ ] **(h)** Onboarding KYB/KYC due diligence and validation of responsibility under PCI PIN Transaction Standards
975
+ - **Evidence:**
976
+ - ATM TPA management policies
977
+ - ATM Operator onboarding KYO files
978
+ - Sponsor Bank attestation register
979
+ - Physical ATM-inspection reports
980
+
981
+ ### AATM.C4.1: Portfolio Monitoring for ATM Terminals
982
+
983
+ - **Risk Domain:** 4.4.2 Operational Risk
984
+ - **Risk Sub-Domain:** Monitoring
985
+ - **Risk Statement:** Inadequate monitoring of ATM-level fraudulent, illegal, suspicious, and/or deceptive practices could lead to financial losses, regulatory noncompliance, and reputational damage.
986
+ - **Parent Control:** AATM.C4
987
+ - **Requirement:** ATM Acquirers must monitor transaction activity to detect threats and unusual or suspicious activity, and use exception reporting to act on deviations.
988
+ - **Source:** AATM.C4.1 (Visa VARS, October 2024)
989
+ - **Severity:** mandatory
990
+ - **Verification:**
991
+ - [ ] **(1)** All valid cards accepted for elected transaction functions through the Visa Global ATM Network
992
+ - [ ] **(2)** Suspicious ATM transactions tracked and reported; collaborative monitoring with ATM Operators / banks / TPAs covers unusual deposit/withdrawal patterns at specific ATMs, repeated high-volume withdrawals from a single Issuer, and excessive charges for minor or multi-ATM withdrawals (with investigation/operator-action follow-up)
993
+ - [ ] **(3)** On incident: real-time / near-real-time ATM-terminal location relayed to law enforcement; ATM video recordings preserved and (where legal) shared with law enforcement
994
+ - **Evidence:**
995
+ - ATM monitoring runbook
996
+ - Incident-response playbook including law-enforcement coordination
997
+ - Sample ATM incident case files
998
+
999
+ ### AATM.C5.1: Compliance with Jurisdictional Laws and Regulations
1000
+
1001
+ - **Risk Domain:** 4.4.3 Legal & Regulatory Risk
1002
+ - **Risk Sub-Domain:** Regulatory Risk
1003
+ - **Risk Statement:** Acquirer's acquiring and risk policies that are not aligned to jurisdictional and regulatory requirements could lead to financial losses and regulatory noncompliance.
1004
+ - **Parent Control:** AATM.C5
1005
+ - **Requirement:** ATM Acquirers must ensure ATM Operators are compliant with jurisdictional laws and regulations.
1006
+ - **Source:** AATM.C5.1 (Visa VARS, October 2024)
1007
+ - **Severity:** mandatory
1008
+ - **Verification:**
1009
+ - [ ] **(1)** Visa ATM and Plus Acceptance Marks displayed on all ATMs within 30 days of beginning to accept Visa Cards and Plus-enabled Cards
1010
+ - **Evidence:**
1011
+ - ATM signage rollout schedule and audit photos
1012
+ - Visa-mark display compliance log
1013
+
1014
+ ## AVDC: Money Movement Entities (Visa Direct)
1015
+
1016
+ ### AVDC.C1.1: Underwriting Requirements for Originators
1017
+
1018
+ - **Risk Domain:** 4.5.2 Operational Risk
1019
+ - **Risk Sub-Domain:** Onboarding
1020
+ - **Risk Statement:** Money Movement Entities that have ineffective onboarding standards could onboard Originators involved in illegal activities, deceptive practices, and/or have elevated Dispute activity. This could lead to financial losses, reputational damage, and legal issues.
1021
+ - **Parent Control:** AVDC.C1
1022
+ - **Requirement:** Money Movement Entities should have additional onboarding standards for Originators.
1023
+ - **Source:** AVDC.C1.1 (Visa VARS, October 2024)
1024
+ - **Severity:** recommended
1025
+ - **Verification:**
1026
+ - [ ] **(1)** Due-diligence covers the Visa-Direct-specific risk profile
1027
+ - [ ] **(2)** Approved Program Information Form (PIF) obtained from Visa before BINs enabled for OCTs/AFTs
1028
+ - [ ] **(3)** Originator URLs / mobile apps requested; expected volumes and controls (e.g. velocity limits) collected to establish legitimate business model
1029
+ - [ ] **(4)** Service providers used by the Money Movement Entity for cardholder data registered as TPAs and PCI DSS compliant per Visa AISP
1030
+ - **Evidence:**
1031
+ - PIF approval evidence per program
1032
+ - Originator onboarding files including URL/app inventory
1033
+ - TPA / PCI DSS register for service providers
1034
+
1035
+ ### AVDC.C2.1: Portfolio Monitoring for Fraud Risk
1036
+
1037
+ - **Risk Domain:** 4.5.2 Operational Risk
1038
+ - **Risk Sub-Domain:** Monitoring
1039
+ - **Risk Statement:** Increased scam-based fraud in person-to-person use cases places undue liability on Money Movement Entities or other ecosystem stakeholders, which may result in financial losses and legal issues.
1040
+ - **Parent Control:** AVDC.C2
1041
+ - **Requirement:** Money Movement Entities should monitor for scams and their evolving nature when acquiring Visa Direct transactions to detect targeted scams or Originator-level scams.
1042
+ - **Source:** AVDC.C2.1 (Visa VARS, October 2024)
1043
+ - **Severity:** recommended
1044
+ - **Verification:**
1045
+ - [ ] **(1)** Money Movement Entities deploy monitoring capabilities as outlined in AACQ Monitoring, including behavioural, biometric, digital, authentication, graph analytics, and rules-based decision-making strategies for scam detection, automated decisioning, and near-real-time action
1046
+ - [ ] **(2)** Money Movement Entities monitor for:
1047
+ - [ ] **(a)** **Account-opening fraud:** Review trends in personal-information accuracy, card/account details, and behavioural data
1048
+ - [ ] **(b)** Scams that may take on several fraud types:
1049
+ - [ ] **(i)** **Account Takeover (ATO):** Monitor for phishing trends and behaviours (e.g. one-time-passcode usage and behaviours, transaction amounts, transaction types, recipient account, age of recipient account, standing data, changes in cardholder profile); fraud may also present as vishing, smishing, viruses/malware, data breaches, brute force, and man-in-the-middle attacks
1050
+ - [ ] **(ii)** **Authorized Push Payments (APP):** Monitor for social-engineering trends and behaviours (e.g. login/data-entry velocity, age of recipient account, unrelated recipient account); fraud may also present as romance scams, investment scams, purchase scams, invoice scams, and bank-staff impersonation
1051
+ - [ ] **(iii)** **Unauthorized Card Usage:** Monitor for suspicious activity, trends, and behaviours (e.g. dark-web monitoring for exposed card details, recently-added wallet cards, IP addresses, geolocation, age of recipient accounts, compromised card credentials)
1052
+ - [ ] **(3)** Monitoring capabilities include email/phone-number reputation analysis, KYC checks, sanctions and PEP checks, ID verification, behaviour analysis, and rule-based decisioning (including predictive models)
1053
+ - [ ] **(4)** Money Movement Entities ensure fraud-reporting procedures are enhanced to capture and report OCT fraud to Visa for Issuer visibility on potentially fraudulent activity, helping prevent further fraud
1054
+ - [ ] **(5)** To ensure the Visa Direct program operates in line with the approved PIF, Money Movement Entities perform continuous monitoring of the Originator's business model and relevant program; if the Originator's business model changes over time, Visa is contacted or the PIF is updated
1055
+ - **Evidence:**
1056
+ - Visa Direct fraud-monitoring rule sets and ML model documentation
1057
+ - Scam-typology dashboards
1058
+ - PIF reconciliation log