zendesk_api 3.0.5 → 3.1.1

checksums.yaml

@@ -1,7 +1,7 @@
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data/lib/zendesk_api/resources.rb

@@ -16,6 +16,58 @@ module ZendeskAPI
 
   class CustomRole < DataResource; end
 
+  class WorkItem < Resource; end
+
+  class Channel < Resource
+    def work_items
+      @work_items ||= attributes.fetch('relationships', {}).fetch('work_items', {}).fetch('data', []).map do |work_item_attributes|
+        WorkItem.new(@client, work_item_attributes)
+      end
+    end
+  end
+
+  # client.agent_availabilities.fetch
+  # client.agent_availabilities.find 20401208368
+  # both return consistently - ZendeskAPI::AgentAvailability
+  class AgentAvailability < DataResource
+    def self.model_key
+      "data"
+    end
+
+    def initialize(client, attributes = {})
+      nested_attributes = attributes.delete('attributes')
+      super(client, attributes.merge(nested_attributes))
+    end
+
+    def self.find(client, id)
+      attributes = client.connection.get("#{resource_path}/#{id}").body.fetch(model_key, {})
+      new(client, attributes)
+    end
+
+    #  Examples:
+    #  ZendeskAPI::AgentAvailability.search(client, { channel_status: 'support:online' })
+    #  ZendeskAPI::AgentAvailability.search(client, { agent_status_id: 1 })
+    #  Just pass a hash that includes the key and value you want to search for, it gets turned into a query string
+    #  on the format of filter[key]=value
+    #  Returns a collection of AgentAvailability objects
+    def self.search(client, args_hash)
+      query_string = args_hash.map { |k, v| "filter[#{k}]=#{v}" }.join("&")
+      client.connection.get("#{resource_path}?#{query_string}").body.fetch(model_key, []).map do |attributes|
+        new(client, attributes)
+      end
+    end
+
+    def channels
+      @channels ||= begin
+        channel_attributes_array = @client.connection.get(attributes['links']['self']).body.fetch('included')
+        channel_attributes_array.map do |channel_attributes|
+          nested_attributes = channel_attributes.delete('attributes')
+          Channel.new(@client, channel_attributes.merge(nested_attributes))
+        end
+      end
+    end
+  end
+
   class Role < DataResource
     def to_param
       name
@@ -411,7 +463,7 @@ module ZendeskAPI
     extend DestroyMany
 
     def self.cbp_path_regexes
-      [/^tickets$/, %r{organizations/\d+/tickets}]
+      [/^tickets$/, %r{organizations/\d+/tickets}, %r{users/\d+/tickets/requested}]
     end
 
     # Unlike other attributes, "comment" is not a property of the ticket,

data/lib/zendesk_api/version.rb

@@ -1,3 +1,3 @@
 module ZendeskAPI
-  VERSION = "3.0.5"
+  VERSION = "3.1.1"
 end

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: zendesk_api
 version: !ruby/object:Gem::Version
-  version: 3.0.5
+  version: 3.1.1
 platform: ruby
 authors:
 - Steven Davidovitz
@@ -9,7 +9,7 @@ authors:
 autorequire: 
 bindir: bin
 cert_chain: []
-date: 2023-09-06 00:00:00.000000000 Z
+date: 2024-09-04 00:00:00.000000000 Z
 dependencies:
 - !ruby/object:Gem::Dependency
   name: faraday
@@ -153,9 +153,9 @@ licenses:
 - Apache-2.0
 metadata:
   bug_tracker_uri: https://github.com/zendesk/zendesk_api_client_rb/issues
-  changelog_uri: https://github.com/zendesk/zendesk_api_client_rb/blob/v3.0.5/CHANGELOG.md
-  documentation_uri: https://www.rubydoc.info/gems/zendesk_api/3.0.5
-  source_code_uri: https://github.com/zendesk/zendesk_api_client_rb/tree/v3.0.5
+  changelog_uri: https://github.com/zendesk/zendesk_api_client_rb/blob/v3.1.1/CHANGELOG.md
+  documentation_uri: https://www.rubydoc.info/gems/zendesk_api/3.1.1
+  source_code_uri: https://github.com/zendesk/zendesk_api_client_rb/tree/v3.1.1
   wiki_uri: https://github.com/zendesk/zendesk_api_client_rb/wiki
 post_install_message: 
 rdoc_options: []
@@ -172,7 +172,7 @@ required_rubygems_version: !ruby/object:Gem::Requirement
     - !ruby/object:Gem::Version
       version: 1.3.6
 requirements: []
-rubygems_version: 3.0.3.1
+rubygems_version: 3.5.16
 signing_key: 
 specification_version: 4
 summary: Zendesk REST API Client