zendesk_api 1.16.0 → 1.37.0

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data/LICENSE

@@ -0,0 +1,176 @@
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data/lib/zendesk_api/actions.rb

@@ -181,6 +181,41 @@ module ZendeskAPI
     end
   end
 
+  module CreateOrUpdate
+    # Creates or updates resource using the create_or_update endpoint.
+    # @param [Client] client The {Client} object to be used
+    # @param [Hash] attributes The attributes to create.
+    def create_or_update!(client, attributes, association = Association.new(:class => self))
+      response = client.connection.post("#{association.generate_path}/create_or_update") do |req|
+        req.body = { singular_resource_name => attributes }
+
+        yield req if block_given?
+      end
+
+      new_from_response(client, response, Array(association.options[:include]))
+    end
+  end
+
+  module CreateOrUpdateMany
+    # Creates or updates multiple resources using the create_or_update_many endpoint.
+    #
+    # @param [Client] client The {Client} object to be used
+    # @param [Array<Hash>] attributes The attributes to update resources with
+    #
+    # @return [JobStatus] the {JobStatus} instance for this destroy job
+    def create_or_update_many!(client, attributes)
+      association = Association.new(:class => self)
+
+      response = client.connection.post("#{association.generate_path}/create_or_update_many") do |req|
+        req.body = { resource_name => attributes }
+
+        yield req if block_given?
+      end
+
+      JobStatus.new_from_response(client, response)
+    end
+  end
+
   module Destroy
     def self.included(klass)
       klass.extend(ClassMethod)

data/lib/zendesk_api/association.rb

@@ -19,13 +19,8 @@ module ZendeskAPI
         nil
       end
 
-      # 1.9+ changed default to search ancestors, added flag to disable behavior.
       def module_defines_class?(mod, klass_as_string)
-        if RUBY_VERSION < '1.9'
-          mod.const_defined?(klass_as_string)
-        else
-          mod.const_defined?(klass_as_string, false)
-        end
+        mod.const_defined?(klass_as_string, false)
       end
     end
 
@@ -58,7 +53,6 @@ module ZendeskAPI
 
       namespace = @options[:class].to_s.split("::")
       namespace[-1] = @options[:class].resource_path
-
       # Remove components without path information
       ignorable_namespace_strings.each { |ns| namespace.delete(ns) }
       has_parent = namespace.size > 1 || (options[:with_parent] && @options.parent)

data/lib/zendesk_api/client.rb

@@ -8,6 +8,7 @@ require 'zendesk_api/lru_cache'
 require 'zendesk_api/silent_mash'
 require 'zendesk_api/middleware/request/etag_cache'
 require 'zendesk_api/middleware/request/retry'
+require 'zendesk_api/middleware/request/raise_rate_limited'
 require 'zendesk_api/middleware/request/upload'
 require 'zendesk_api/middleware/request/encode_json'
 require 'zendesk_api/middleware/request/url_based_access_token'
@@ -39,6 +40,11 @@ module ZendeskAPI
       method = method.to_s
       options = args.last.is_a?(Hash) ? args.pop : {}
 
+      unless config.use_resource_cache
+        raise "Resource for #{method} does not exist" unless method_as_class(method)
+        return ZendeskAPI::Collection.new(self, method_as_class(method), options)
+      end
+
       @resource_cache[method] ||= { :class => nil, :cache => ZendeskAPI::LRUCache.new }
       if !options.delete(:reload) && (cached = @resource_cache[method][:cache].read(options.hash))
         cached
@@ -93,6 +99,8 @@ module ZendeskAPI
 
       config.retry = !!config.retry # nil -> false
 
+      set_raise_error_when_rated_limited
+
       set_token_auth
 
       set_default_logger
@@ -157,7 +165,7 @@ module ZendeskAPI
 
         # request
         if config.access_token && !config.url_based_access_token
-          builder.authorization("Bearer", config.access_token)
+          builder.request(:authorization, "Bearer", config.access_token)
         elsif config.access_token
           builder.use ZendeskAPI::Middleware::Request::UrlBasedAccessToken, config.access_token
         else
@@ -171,7 +179,12 @@ module ZendeskAPI
         builder.use ZendeskAPI::Middleware::Request::Upload
         builder.request :multipart
         builder.use ZendeskAPI::Middleware::Request::EncodeJson
-        builder.use ZendeskAPI::Middleware::Request::Retry, :logger => config.logger if config.retry # Should always be first in the stack
+
+        # Should always be first in the stack
+        builder.use ZendeskAPI::Middleware::Request::Retry, :logger => config.logger, :retry_codes => config.retry_codes, :retry_on_exception => config.retry_on_exception if config.retry
+        if config.raise_error_when_rate_limited
+          builder.use ZendeskAPI::Middleware::Request::RaiseRateLimited, :logger => config.logger
+        end
 
         builder.adapter(*adapter)
       end
@@ -185,13 +198,25 @@ module ZendeskAPI
     end
 
     def check_url
-      if !config.allow_http && config.url !~ /^https/
+      if !config.allow_http && !config.url.start_with?('https://')
         raise ArgumentError, "zendesk_api is ssl only; url must begin with https://"
       end
     end
 
+    def set_raise_error_when_rated_limited
+      config.raise_error_when_rate_limited = if config.retry
+        false
+      else
+        !!config.raise_error_when_rate_limited
+      end
+    end
+
     def set_token_auth
-      if config.token && !config.password
+      return if config.password || config.token.nil?
+
+      if config.username.nil?
+        raise ArgumentError, "you need to provide a username when using API token auth"
+      else
         config.password = config.token
         config.username += "/token" unless config.username.end_with?("/token")
       end

data/lib/zendesk_api/collection.rb

@@ -1,5 +1,6 @@
 require 'zendesk_api/resource'
 require 'zendesk_api/resources'
+require 'zendesk_api/search'
 
 module ZendeskAPI
   # Represents a collection of resources. Lazily loaded, resources aren't
@@ -28,7 +29,7 @@ module ZendeskAPI
     # @param [String] resource The resource being collected.
     # @param [Hash] options Any additional options to be passed in.
     def initialize(client, resource, options = {})
-      @client, @resource_class, @resource = client, resource, resource.resource_name
+      @client, @resource_class, @resource = client, resource, resource.resource_path
       @options = SilentMash.new(options)
 
       set_association_from_options
@@ -47,7 +48,7 @@ module ZendeskAPI
     end
 
     # Methods that take a Hash argument
-    methods = %w{create find update update_many destroy}
+    methods = %w{create find update update_many destroy create_or_update}
     methods += methods.map { |method| method + "!" }
     methods.each do |deferrable|
       # Passes arguments and the proper path to the resource class method.
@@ -185,16 +186,22 @@ module ZendeskAPI
       elsif association && association.options.parent && association.options.parent.new_record?
         return (@resources = [])
       end
+      path_query_link = (@query || path)
 
-      @response = get_response(@query || path)
-      handle_response(@response.body)
+      @response = get_response(path_query_link)
+
+      if path_query_link == "search/export"
+        handle_cursor_response(@response.body)
+      else
+        handle_response(@response.body)
+      end
 
       @resources
     end
 
     def fetch(*args)
       fetch!(*args)
-    rescue Faraday::Error::ClientError => e
+    rescue Faraday::ClientError => e
       @error = e
 
       []
@@ -248,7 +255,7 @@ module ZendeskAPI
       if @options["page"]
         clear_cache
         @options["page"] += 1
-      elsif @query = @next_page
+      elsif (@query = @next_page)
         fetch(true)
       else
         clear_cache
@@ -264,7 +271,7 @@ module ZendeskAPI
       if @options["page"] && @options["page"] > 1
         clear_cache
         @options["page"] -= 1
-      elsif @query = @prev_page
+      elsif (@query = @prev_page)
         fetch(true)
       else
         clear_cache
@@ -313,12 +320,35 @@ module ZendeskAPI
       end
     end
 
-    alias :to_str :to_s
+    alias to_str to_s
 
     def to_param
       map(&:to_param)
     end
 
+    def more_results?(response)
+      response["meta"].present? && response["results"].present?
+    end
+    alias_method :has_more_results?, :more_results? # For backward compatibility with 1.33.0 and 1.34.0
+
+    def get_response_body(link)
+      @client.connection.send("get", link).body
+    end
+
+    def get_next_page_data(original_response_body)
+      link = original_response_body["links"]["next"]
+
+      while link
+        response = get_response_body(link)
+
+        original_response_body["results"] = original_response_body["results"] + response["results"]
+
+        link = response["meta"]["has_more"] ? response["links"]["next"] : nil
+      end
+
+      original_response_body
+    end
+
     private
 
     def set_page_and_count(body)
@@ -372,8 +402,6 @@ module ZendeskAPI
       result
     end
 
-    ## Initialize
-
     def join_special_params
       # some params use comma-joined strings instead of query-based arrays for multiple values
       @options.each do |k, v|
@@ -389,12 +417,9 @@ module ZendeskAPI
       association_options = { :path => @options.delete(:path) }
       association_options[:path] ||= @collection_path.join("/") if @collection_path
       @association = @options.delete(:association) || Association.new(association_options.merge(:class => @resource_class))
-
       @collection_path ||= [@resource]
     end
 
-    ## Fetch
-
     def get_response(path)
       @error = nil
       @response = @client.connection.send(@verb || "get", path) do |req|
@@ -410,6 +435,25 @@ module ZendeskAPI
       end
     end
 
+    def handle_cursor_response(response_body)
+      unless response_body.is_a?(Hash)
+        raise ZendeskAPI::Error::NetworkError, @response.env
+      end
+
+      response_body = get_next_page_data(response_body) if more_results?(response_body)
+
+      body = response_body.dup
+      results = body.delete(@resource_class.model_key) || body.delete("results")
+
+      unless results
+        raise ZendeskAPI::Error::ClientError, "Expected #{@resource_class.model_key} or 'results' in response keys: #{body.keys.inspect}"
+      end
+
+      @resources = results.map do |res|
+        wrap_resource(res)
+      end
+    end
+
     def handle_response(response_body)
       unless response_body.is_a?(Hash)
         raise ZendeskAPI::Error::NetworkError, @response.env

data/lib/zendesk_api/configuration.rb

@@ -16,6 +16,9 @@ module ZendeskAPI
     # @return [Boolean] Whether to attempt to retry when rate-limited (http status: 429).
     attr_accessor :retry
 
+    # @return [Boolean] Whether to raise error when rate-limited (http status: 429).
+    attr_accessor :raise_error_when_rate_limited
+
     # @return [Logger] Logger to use when logging requests.
     attr_accessor :logger
 
@@ -39,8 +42,18 @@ module ZendeskAPI
     # @return [ZendeskAPI::LRUCache]
     attr_accessor :cache
 
+    # @return [Boolean] Whether to use resource_cache or not
+    attr_accessor :use_resource_cache
+
+    # specify the server error codes in which you want a retry to be attempted
+    attr_accessor :retry_codes
+
+    # specify if you want a (network layer) exception to elicit a retry
+    attr_accessor :retry_on_exception
+
     def initialize
       @client_options = {}
+      @use_resource_cache = true
 
       self.cache = ZendeskAPI::LRUCache.new(1000)
     end
@@ -56,7 +69,8 @@ module ZendeskAPI
           :user_agent => "ZendeskAPI Ruby #{ZendeskAPI::VERSION}"
         },
         :request => {
-          :open_timeout => 10
+          :open_timeout => 10,
+          :timeout => 60
         },
         :url => @url
       }.merge(client_options)

data/lib/zendesk_api/error.rb

@@ -1,7 +1,7 @@
 # tested via spec/core/middleware/response/raise_error_spec.rb
 module ZendeskAPI
   module Error
-    class ClientError < Faraday::Error::ClientError
+    class ClientError < Faraday::ClientError
       attr_reader :wrapped_exception
 
       def to_s
@@ -20,7 +20,7 @@ module ZendeskAPI
         super
 
         if response[:body].is_a?(Hash)
-          @errors = response[:body]["details"] || response[:body]["description"]
+          @errors = response[:body]["details"] || generate_error_msg(response[:body])
         end
 
         @errors ||= {}
@@ -29,9 +29,21 @@ module ZendeskAPI
       def to_s
         "#{self.class.name}: #{@errors}"
       end
+
+      private
+
+      def generate_error_msg(response_body)
+        return unless response_body["description"] || response_body["message"]
+
+        [
+          response_body["description"],
+          response_body["message"]
+        ].compact.join(" - ")
+      end
     end
 
     class NetworkError < ClientError; end
     class RecordNotFound < ClientError; end
+    class RateLimited < ClientError; end
   end
 end

data/lib/zendesk_api/helpers.rb

@@ -2,6 +2,19 @@ module ZendeskAPI
   # @private
   module Helpers
     # From https://github.com/rubyworks/facets/blob/master/lib/core/facets/string/modulize.rb
+    # Converts a string to module name representation.
+    #
+    # This is essentially #camelcase, but it also converts
+    # '/' to '::' which is useful for converting paths to
+    # namespaces.
+    #
+    # Examples
+    #
+    #   "method_name".modulize    #=> "MethodName"
+    #   "method/name".modulize    #=> "Method::Name"
+    #
+    # @param string [string] input, `module/class_name`
+    # @return [string] a string that can become a class, `Module::ClassName`
     def self.modulize_string(string)
       # gsub('__','/').  # why was this ever here?
       string.gsub(/__(.?)/) { "::#{$1.upcase}" }.
@@ -11,6 +24,14 @@ module ZendeskAPI
     end
 
     # From https://github.com/rubyworks/facets/blob/master/lib/core/facets/string/snakecase.rb
+    # Underscore a string such that camelcase, dashes and spaces are
+    # replaced by underscores. This is the reverse of {#camelcase},
+    # albeit not an exact inverse.
+    #
+    #   "SnakeCase".snakecase         #=> "snake_case"
+    #   "Snake-Case".snakecase        #=> "snake_case"
+    #   "Snake Case".snakecase        #=> "snake_case"
+    #   "Snake  -  Case".snakecase    #=> "snake_case"
     def self.snakecase_string(string)
       # gsub(/::/, '/').
       string.gsub(/([A-Z]+)([A-Z][a-z])/, '\1_\2').

data/lib/zendesk_api/middleware/request/etag_cache.rb

@@ -30,7 +30,11 @@ module ZendeskAPI
 
           @app.call(environment).on_complete do |env|
             if cached && env[:status] == 304 # not modified
+              # Handle differences in serialized env keys in Faraday < 1.0 and 1.0
+              # See https://github.com/lostisland/faraday/pull/847
               env[:body] = cached[:body]
+              env[:response_body] = cached[:response_body]
+
               env[:response_headers].merge!(
                 :etag => cached[:response_headers][:etag],
                 :content_type => cached[:response_headers][:content_type],

data/lib/zendesk_api/middleware/request/raise_rate_limited.rb

@@ -0,0 +1,31 @@
+require 'faraday/middleware'
+require 'zendesk_api/error'
+
+module ZendeskAPI
+  module Middleware
+    # @private
+    module Request
+      # Faraday middleware to handle HTTP Status 429 (rate limiting) / 503 (maintenance)
+      # @private
+      class RaiseRateLimited < Faraday::Middleware
+        ERROR_CODES = [429, 503].freeze
+
+        def initialize(app, options = {})
+          super(app)
+          @logger = options[:logger]
+        end
+
+        def call(env)
+          response = @app.call(env)
+
+          if ERROR_CODES.include?(response.env[:status])
+            @logger&.warn 'You have been rate limited. Raising error...'
+            raise Error::RateLimited, env
+          else
+            response
+          end
+        end
+      end
+    end
+  end
+end