zendesk_api 0.3.14 → 0.4.0.rc1
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- data/.yardopts +6 -2
- data/Gemfile +3 -2
- data/Gemfile.lock +4 -4
- data/Readme.md +3 -268
- data/lib/zendesk_api/actions.rb +51 -46
- data/lib/zendesk_api/association.rb +1 -1
- data/lib/zendesk_api/associations.rb +2 -6
- data/lib/zendesk_api/client.rb +8 -9
- data/lib/zendesk_api/collection.rb +84 -50
- data/lib/zendesk_api/configuration.rb +4 -0
- data/lib/zendesk_api/error.rb +22 -0
- data/lib/zendesk_api/middleware/request/etag_cache.rb +1 -7
- data/lib/zendesk_api/middleware/request/upload.rb +1 -2
- data/lib/zendesk_api/middleware/response/raise_error.rb +20 -0
- data/lib/zendesk_api/resource.rb +33 -5
- data/lib/zendesk_api/resources.rb +36 -11
- data/lib/zendesk_api/server/base.rb +1 -1
- data/lib/zendesk_api/server/helper.rb +3 -3
- data/lib/zendesk_api/server/models/zlib_json.rb +1 -1
- data/lib/zendesk_api/server/public/doc/ZendeskAPI.html +7 -7
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Ability.html +415 -13
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Activity.html +414 -51
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Attachment.html +321 -25
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Automation.html +413 -46
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Bookmark.html +389 -26
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/CRMData.html +415 -13
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/CRMDataStatus.html +415 -13
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Category.html +410 -47
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Client.html +98 -362
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Collection.html +457 -676
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Configuration.html +110 -20
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Create.html +264 -6
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Create/ClassMethods.html +43 -82
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/CreateResource.html +671 -15
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/CustomRole.html +415 -13
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Data.html +207 -233
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/DataResource.html +499 -24
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/DeleteResource.html +614 -15
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Destroy.html +73 -23
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Destroy/ClassMethod.html +68 -18
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/{FormatError.html → Error.html} +19 -27
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Error/ClientError.html +127 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/{Server/UserRequest.html → Error/NetworkError.html} +18 -16
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Error/RecordInvalid.html +371 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Error/RecordNotFound.html +127 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Forum.html +426 -63
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/ForumSubscription.html +414 -51
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Group.html +389 -26
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/GroupMembership.html +414 -51
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/JobStatus.html +405 -16
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Locale.html +405 -16
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Macro.html +413 -46
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/MobileDevice.html +404 -41
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/OAuthClient.html +606 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/OAuthToken.html +810 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Organization.html +422 -59
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/OrganizationField.html +606 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Read.html +75 -12
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/ReadResource.html +593 -16
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Request.html +418 -55
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Request/Comment.html +420 -31
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Resource.html +1025 -20
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Role.html +415 -13
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Rule.html +610 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/RuleExecution.html +317 -21
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/SatisfactionRating.html +428 -39
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Save.html +63 -79
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Search.html +34 -26
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Search/Result.html +305 -9
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Setting.html +433 -41
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/SharingAgreement.html +405 -16
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/SingularResource.html +389 -26
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/SuspendedTicket.html +600 -31
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Ticket.html +464 -101
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Ticket/Audit.html +427 -25
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Ticket/Comment.html +435 -32
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Ticket/Tag.html +389 -26
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/TicketField.html +389 -26
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/TicketMetric.html +592 -15
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Topic.html +427 -64
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Topic/TopicComment.html +907 -17
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Topic/TopicVote.html +414 -55
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/TopicComment.html +325 -29
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/TopicSubscription.html +414 -51
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Trigger.html +413 -46
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Update.html +258 -6
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Update/ClassMethod.html +62 -12
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/UpdateResource.html +671 -15
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Upload.html +800 -28
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/User.html +505 -142
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/User/Identity.html +412 -49
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/User/TopicComment.html +475 -13
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/UserField.html +606 -0
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Verbs.html +9 -15
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/View.html +433 -66
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/ViewCount.html +415 -13
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/ViewRow.html +451 -49
- data/lib/zendesk_api/server/public/doc/_index.html +72 -72
- data/lib/zendesk_api/server/public/doc/class_list.html +1 -1
- data/lib/zendesk_api/server/public/doc/css/style.css +10 -0
- data/lib/zendesk_api/server/public/doc/file.Readme.html +20 -260
- data/lib/zendesk_api/server/public/doc/file_list.html +1 -1
- data/lib/zendesk_api/server/public/doc/frames.html +1 -1
- data/lib/zendesk_api/server/public/doc/index.html +20 -260
- data/lib/zendesk_api/server/public/doc/method_list.html +309 -517
- data/lib/zendesk_api/server/public/doc/top-level-namespace.html +3 -35
- data/lib/zendesk_api/verbs.rb +0 -4
- data/lib/zendesk_api/version.rb +1 -1
- data/spec/core/client_spec.rb +53 -13
- data/spec/core/collection_spec.rb +32 -4
- data/spec/core/create_resource_spec.rb +1 -1
- data/spec/core/data_resource_spec.rb +2 -2
- data/spec/core/middleware/request/etag_cache_spec.rb +6 -7
- data/spec/core/middleware/request/upload_spec.rb +2 -10
- data/spec/core/middleware/response/callback_spec.rb +1 -1
- data/spec/core/middleware/response/raise_error_spec.rb +40 -0
- data/spec/core/read_resource_spec.rb +0 -2
- data/spec/core/resource_spec.rb +13 -5
- data/spec/core/search_spec.rb +1 -1
- data/spec/core/spec_helper.rb +3 -3
- data/spec/live/automation_spec.rb +23 -0
- data/spec/live/organization_field_spec.rb +12 -0
- data/spec/live/ticket_spec.rb +8 -2
- data/spec/live/trigger_spec.rb +23 -0
- data/spec/live/user_field_spec.rb +12 -0
- data/spec/live/user_spec.rb +0 -2
- data/spec/live/view_spec.rb +17 -1
- data/spec/server/spec_helper.rb +2 -2
- data/zendesk_api.gemspec +1 -1
- metadata +88 -51
- checksums.yaml +0 -7
- data/lib/zendesk_api/rescue.rb +0 -63
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Console.html +0 -860
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Console/Eval.html +0 -190
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Server.html +0 -131
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Server/App.html +0 -523
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Server/Helper.html +0 -684
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Server/HtmlRenderer.html +0 -303
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Server/HtmlRenderer/RedcarpetRenderer.html +0 -508
- data/lib/zendesk_api/server/public/doc/ZendeskAPI/Server/ZlibJSON.html +0 -244
- data/spec/core/rescue_spec.rb +0 -151
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<p>This client <strong>only</strong> supports Zendesk's v2 API. Please see our <a href="http://developer.zendesk.com">API documentation</a> for more information.</p>
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<p>Please check out the <a href="https://github.com/zendesk/zendesk_api_client_rb/wiki">wiki</a>, <a href="https://zendesk-api.herokuapp.com/doc/index.html">class documentation</a>, and <a href="https://github.com/zendesk/zendesk_api_client_rb/issues">issues</a> before reporting a bug or asking for help.</p>
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<li>Version 0.0.5 brings with it a change to the top-level namespace. All references to Zendesk should now use ZendeskAPI.</li>
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<li>Version 0.3.0 changed the license from MIT to Apache Version 2.</li>
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<p>and follow normal <a href="http://gembundler.com/">Bundler</a> installation and execution procedures.</p>
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<h2>Configuration</h2>
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<p>Configuration is done through a block returning an instance of ZendeskAPI::Client.
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_require'>require</span> <span class='tstring'><span class='tstring_beg'>'</span><span class='tstring_content'>zendesk_api</span><span class='tstring_end'>'</span></span>
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<span class='id identifier rubyid_client'>client</span> <span class='op'>=</span> <span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Client</span><span class='period'>.</span><span class='id identifier rubyid_new'>new</span> <span class='kw'>do</span> <span class='op'>|</span><span class='id identifier rubyid_config'>config</span><span class='op'>|</span>
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<span class='id identifier rubyid_config'>config</span><span class='period'>.</span><span class='id identifier rubyid_url'>url</span> <span class='op'>=</span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'><- your-zendesk-url -></span><span class='tstring_end'>"</span></span> <span class='comment'># e.g. https://mydesk.zendesk.com/api/v2
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<span class='id identifier rubyid_config'>config</span><span class='period'>.</span><span class='id identifier rubyid_username'>username</span> <span class='op'>=</span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>login.email@zendesk.com</span><span class='tstring_end'>"</span></span>
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<span class='comment'># Choose one of the following depending on your authentication choice
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</span> <span class='id identifier rubyid_config'>config</span><span class='period'>.</span><span class='id identifier rubyid_token'>token</span> <span class='op'>=</span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>your zendesk token</span><span class='tstring_end'>"</span></span>
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<span class='id identifier rubyid_config'>config</span><span class='period'>.</span><span class='id identifier rubyid_password'>password</span> <span class='op'>=</span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>your zendesk password</span><span class='tstring_end'>"</span></span>
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<span class='id identifier rubyid_config'>config</span><span class='period'>.</span><span class='id identifier rubyid_logger'>logger</span> <span class='op'>=</span> <span class='const'>Logger</span><span class='period'>.</span><span class='id identifier rubyid_new'>new</span><span class='lparen'>(</span><span class='const'>STDOUT</span><span class='rparen'>)</span>
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<p>Note: This ZendeskAPI API client only supports basic authentication at the moment.</p>
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<h2>Usage</h2>
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<p>The result of configuration is an instance of ZendeskAPI::Client which can then be used in two different methods.</p>
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<p>One way to use the client is to pass it in as an argument to individual classes.</p>
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<pre class="code ruby"><code class="ruby"><span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Ticket</span><span class='period'>.</span><span class='id identifier rubyid_new'>new</span><span class='lparen'>(</span><span class='id identifier rubyid_client'>client</span><span class='comma'>,</span> <span class='symbol'>:id</span> <span class='op'>=></span> <span class='int'>1</span><span class='comma'>,</span> <span class='symbol'>:priority</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>urgent</span><span class='tstring_end'>"</span></span><span class='rparen'>)</span> <span class='comment'># doesn't actually send a request, must explicitly call #save
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</span><span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Ticket</span><span class='period'>.</span><span class='id identifier rubyid_create'>create</span><span class='lparen'>(</span><span class='id identifier rubyid_client'>client</span><span class='comma'>,</span> <span class='symbol'>:subject</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>Test Ticket</span><span class='tstring_end'>"</span></span><span class='comma'>,</span> <span class='symbol'>:comment</span> <span class='op'>=></span> <span class='lbrace'>{</span> <span class='symbol'>:value</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>This is a test</span><span class='tstring_end'>"</span></span> <span class='rbrace'>}</span><span class='comma'>,</span> <span class='symbol'>:submitter_id</span> <span class='op'>=></span> <span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_current_user'>current_user</span><span class='period'>.</span><span class='id identifier rubyid_id'>id</span><span class='comma'>,</span> <span class='symbol'>:priority</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>urgent</span><span class='tstring_end'>"</span></span><span class='rparen'>)</span>
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<span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Ticket</span><span class='period'>.</span><span class='id identifier rubyid_find'>find</span><span class='lparen'>(</span><span class='id identifier rubyid_client'>client</span><span class='comma'>,</span> <span class='symbol'>:id</span> <span class='op'>=></span> <span class='int'>1</span><span class='rparen'>)</span>
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<span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Ticket</span><span class='period'>.</span><span class='id identifier rubyid_delete'>delete</span><span class='lparen'>(</span><span class='id identifier rubyid_client'>client</span><span class='comma'>,</span> <span class='symbol'>:id</span> <span class='op'>=></span> <span class='int'>1</span><span class='rparen'>)</span>
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<p>Another way is to use the instance methods under client.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_first'>first</span>
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<span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_find'>find</span><span class='lparen'>(</span><span class='symbol'>:id</span> <span class='op'>=></span> <span class='int'>1</span><span class='rparen'>)</span>
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<span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_create'>create</span><span class='lparen'>(</span><span class='symbol'>:subject</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>Test Ticket</span><span class='tstring_end'>"</span></span><span class='comma'>,</span> <span class='symbol'>:comment</span> <span class='op'>=></span> <span class='lbrace'>{</span> <span class='symbol'>:value</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>This is a test</span><span class='tstring_end'>"</span></span> <span class='rbrace'>}</span><span class='comma'>,</span> <span class='symbol'>:submitter_id</span> <span class='op'>=></span> <span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_current_user'>current_user</span><span class='period'>.</span><span class='id identifier rubyid_id'>id</span><span class='comma'>,</span> <span class='symbol'>:priority</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>urgent</span><span class='tstring_end'>"</span></span><span class='rparen'>)</span>
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<span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_delete'>delete</span><span class='lparen'>(</span><span class='symbol'>:id</span> <span class='op'>=></span> <span class='int'>1</span><span class='rparen'>)</span>
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</code></pre>
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<p>The methods under ZendeskAPI::Client (such as .tickets) return an instance of ZendeskAPI::Collection a lazy-loaded list of that resource.
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<h3>Caveats</h3>
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<p>Resource updating is implemented by sending only the <code>changed?</code> attributes to the server (see <code>ZendeskAPI::TrackChanges</code>).
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<h3>Pagination</h3>
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<p>ZendeskAPI::Collections can be paginated:</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_tickets'>tickets</span> <span class='op'>=</span> <span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_page'>page</span><span class='lparen'>(</span><span class='int'>2</span><span class='rparen'>)</span><span class='period'>.</span><span class='id identifier rubyid_per_page'>per_page</span><span class='lparen'>(</span><span class='int'>3</span><span class='rparen'>)</span>
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<span class='id identifier rubyid_next_page'>next_page</span> <span class='op'>=</span> <span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_next'>next</span>
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<span class='id identifier rubyid_previous_page'>previous_page</span> <span class='op'>=</span> <span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_prev'>prev</span>
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</code></pre>
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<p>Iteration over all resources and pages is handled by Collection#page_page</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_each_page'>each_page</span> <span class='kw'>do</span> <span class='op'>|</span><span class='id identifier rubyid_resource'>resource</span><span class='op'>|</span>
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<span class='comment'># all resources will be yielded
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</code></pre>
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<p>If given a block with two arguments, the page is also passed in.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_each_page'>each_page</span> <span class='kw'>do</span> <span class='op'>|</span><span class='id identifier rubyid_resource'>resource</span><span class='comma'>,</span> <span class='id identifier rubyid_page'>page</span><span class='op'>|</span>
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<span class='comment'># all resources will be yielded along with the page
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</code></pre>
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<h3>Callbacks</h3>
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<p>Callbacks can be added to the ZendeskAPI::Client instance and will be called (with the response env) after all response middleware on a successful request.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_insert_callback'>insert_callback</span> <span class='kw'>do</span> <span class='op'>|</span><span class='id identifier rubyid_env'>env</span><span class='op'>|</span>
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<span class='id identifier rubyid_puts'>puts</span> <span class='id identifier rubyid_env'>env</span><span class='lbracket'>[</span><span class='symbol'>:response_headers</span><span class='rbracket'>]</span>
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<span class='kw'>end</span>
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</code></pre>
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<h3>Resource management</h3>
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<p>Individual resources can be created, modified, saved, and destroyed.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_ticket'>ticket</span> <span class='op'>=</span> <span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='lbracket'>[</span><span class='int'>0</span><span class='rbracket'>]</span> <span class='comment'># ZendeskAPI::Ticket.find(client, :id => 1)
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</span><span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_priority'>priority</span> <span class='op'>=</span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>urgent</span><span class='tstring_end'>"</span></span>
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<span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_attributes'>attributes</span> <span class='comment'># => { "priority" => "urgent" }
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</span><span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_save'>save</span> <span class='comment'># Will PUT => true
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</span><span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_destroy'>destroy</span> <span class='comment'># => true
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</span>
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<span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Ticket</span><span class='period'>.</span><span class='id identifier rubyid_new'>new</span><span class='lparen'>(</span><span class='id identifier rubyid_client'>client</span><span class='comma'>,</span> <span class='lbrace'>{</span> <span class='symbol'>:priority</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>urgent</span><span class='tstring_end'>"</span></span> <span class='rbrace'>}</span><span class='rparen'>)</span>
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<span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_new_record?'>new_record?</span> <span class='comment'># => true
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</span><span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_save'>save</span> <span class='comment'># Will POST
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</span></code></pre>
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<h3>Side-loading</h3>
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<p><strong>Warning: this is an experimental feature. Abuse it and lose it.</strong></p>
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<p>To facilitate a smaller number of requests and easier manipulation of associated data we allow "side-loading", or inclusion, of selected resources.</p>
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<p>For example:
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A ZendeskAPI::Ticket is associated with ZendeskAPI::User through the requester_id field.
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API requests for that ticket return a structure similar to this:
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<code>json
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"ticket": {
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"url": "http.....",
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"requester_id": 7,
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...
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}
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</code></p>
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<p>Calling ZendeskAPI::Ticket#requester automatically fetches and loads the user referenced above (<code>/api/v2/users/7</code>).
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Using side-loading, however, the user can be partially loaded in the same request as the ticket.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_tickets'>tickets</span> <span class='op'>=</span> <span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_include'>include</span><span class='lparen'>(</span><span class='symbol'>:users</span><span class='rparen'>)</span>
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<span class='comment'># Or client.tickets(include: :users)
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</span><span class='comment'># Does *NOT* make a request to the server since it is already loaded
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</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_first'>first</span><span class='period'>.</span><span class='id identifier rubyid_requester'>requester</span> <span class='comment'># => #<ZendeskAPI::User id=...>
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</span></code></pre>
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<p>OR</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_ticket'>ticket</span> <span class='op'>=</span> <span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_find'>find</span><span class='lparen'>(</span><span class='symbol'>:id</span> <span class='op'>=></span> <span class='int'>1</span><span class='comma'>,</span> <span class='symbol'>:include</span> <span class='op'>=></span> <span class='symbol'>:users</span><span class='rparen'>)</span>
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<span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_requester'>requester</span> <span class='comment'># => #<ZendeskAPI::User id=...>
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</span></code></pre>
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<p>Currently, this feature is limited to only a few resources and their associations.
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They are documented on <a href="http://developer.zendesk.com/documentation/rest_api/introduction.html#side-loading-(beta)">developer.zendesk.com</a>.</p>
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<h3>Search</h3>
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<p>Searching is done through the client. Returned is an instance of ZendeskAPI::Collection:</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_search'>search</span><span class='lparen'>(</span><span class='symbol'>:query</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>my search query</span><span class='tstring_end'>"</span></span><span class='rparen'>)</span> <span class='comment'># /api/v2/search.json?query=...
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</span><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_users'>users</span><span class='period'>.</span><span class='id identifier rubyid_search'>search</span><span class='lparen'>(</span><span class='symbol'>:query</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>my new query</span><span class='tstring_end'>"</span></span><span class='rparen'>)</span> <span class='comment'># /api/v2/users/search.json?query=...
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</span></code></pre>
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<h3>Special case: Custom resources paths</h3>
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<p>API endpoints such as tickets/recent or topics/show_many can be accessed through chaining.
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They will too return an instance of ZendeskAPI::Collection.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_tickets'>tickets</span><span class='period'>.</span><span class='id identifier rubyid_recent'>recent</span>
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<span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_topics'>topics</span><span class='period'>.</span><span class='id identifier rubyid_show_many'>show_many</span><span class='lparen'>(</span><span class='symbol'>:verb</span> <span class='op'>=></span> <span class='symbol'>:post</span><span class='comma'>,</span> <span class='symbol'>:ids</span> <span class='op'>=></span> <span class='lbracket'>[</span><span class='int'>1</span><span class='comma'>,</span> <span class='int'>2</span><span class='comma'>,</span> <span class='int'>3</span><span class='rbracket'>]</span><span class='rparen'>)</span>
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</code></pre>
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<h3>Special Case: Current user</h3>
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<p>Use either of the following to obtain the current user instance:</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_users'>users</span><span class='period'>.</span><span class='id identifier rubyid_find'>find</span><span class='lparen'>(</span><span class='symbol'>:id</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>'</span><span class='tstring_content'>me</span><span class='tstring_end'>'</span></span><span class='rparen'>)</span>
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<span class='id identifier rubyid_client'>client</span><span class='period'>.</span><span class='id identifier rubyid_current_user'>current_user</span>
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</code></pre>
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<h3>Special Case: Importing a ticket</h3>
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<p>Bulk importing tickets allows you to move large amounts of data into Zendesk.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_ticket'>ticket</span> <span class='op'>=</span> <span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Ticket</span><span class='period'>.</span><span class='id identifier rubyid_import'>import</span><span class='lparen'>(</span><span class='id identifier rubyid_client'>client</span><span class='comma'>,</span> <span class='symbol'>:subject</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>Help</span><span class='tstring_end'>"</span></span><span class='comma'>,</span> <span class='symbol'>:comments</span> <span class='op'>=></span> <span class='lbracket'>[</span><span class='lbrace'>{</span> <span class='symbol'>:author_id</span> <span class='op'>=></span> <span class='int'>19</span><span class='comma'>,</span> <span class='symbol'>:value</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>This is a comment</span><span class='tstring_end'>"</span></span> <span class='rbrace'>}</span><span class='rbracket'>]</span><span class='rparen'>)</span>
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</code></pre>
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|
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|
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<p><a href="http://developer.zendesk.com/documentation/rest_api/ticket_import.html">http://developer.zendesk.com/documentation/rest_api/ticket_import.html</a></p>
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<h3>Attaching files</h3>
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<p>Files can be attached to ticket comments using either a path or the File class and will
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be automatically uploaded and attached.</p>
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<pre class="code ruby"><code class="ruby"><span class='id identifier rubyid_ticket'>ticket</span> <span class='op'>=</span> <span class='const'>ZendeskAPI</span><span class='op'>::</span><span class='const'>Ticket</span><span class='period'>.</span><span class='id identifier rubyid_new'>new</span><span class='lparen'>(</span><span class='id identifier rubyid_client'>client</span><span class='comma'>,</span> <span class='symbol'>:comment</span> <span class='op'>=></span> <span class='lbrace'>{</span> <span class='symbol'>:value</span> <span class='op'>=></span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>attachments</span><span class='tstring_end'>"</span></span> <span class='rbrace'>}</span><span class='rparen'>)</span>
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<span class='id identifier rubyid_ticket'>ticket</span><span class='period'>.</span><span class='id identifier rubyid_comment'>comment</span><span class='period'>.</span><span class='id identifier rubyid_uploads'>uploads</span> <span class='op'><<</span> <span class='tstring'><span class='tstring_beg'>"</span><span class='tstring_content'>img.jpg</span><span class='tstring_end'>"</span></span>
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<small>ZendeskAPI::SatisfactionRating</small>
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@@ -1151,38 +1039,30 @@
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<small>ZendeskAPI::Upload</small>
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<span class='object_link'><a href="ZendeskAPI/Server/HtmlRenderer/RedcarpetRenderer.html#icons-instance_method" title="ZendeskAPI::Server::HtmlRenderer::RedcarpetRenderer#icons (method)">#icons</a></span>
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@@ -1190,7 +1070,7 @@
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@@ -1222,7 +1102,7 @@
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|
|
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|
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|
|
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|
|
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|
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|
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|
|
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|
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|
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|
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@@ -1335,14 +1223,6 @@
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|
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|
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<span class='object_link'><a href="ZendeskAPI/Collection.html#loaded%3F-instance_method" title="ZendeskAPI::Collection#loaded? (method)">#loaded?</a></span>
|
|
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|
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|
|
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|
-
<small>ZendeskAPI::Collection</small>
|
|
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|
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|
|
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|
-
</li>
|
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|
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|
-
|
|
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|
-
<li class="r1 ">
|
|
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|
<span class='object_link'><a href="ZendeskAPI/Forum.html#locale-instance_method" title="ZendeskAPI::Forum#locale (method)">#locale</a></span>
|
|
1347
1227
|
|
|
1348
1228
|
<small>ZendeskAPI::Forum</small>
|
|
@@ -1350,7 +1230,7 @@
|
|
|
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|
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|
|
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|
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<li class="r1 ">
|
|
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|
<span class='object_link'><a href="ZendeskAPI/Forum.html#locale%3D-instance_method" title="ZendeskAPI::Forum#locale= (method)">#locale=</a></span>
|
|
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|
|
|
1356
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|
<small>ZendeskAPI::Forum</small>
|
|
@@ -1358,14 +1238,6 @@
|
|
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|
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|
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|
|
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|
|
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|
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|
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|
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|
|
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|
|
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|
|
|
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|
-
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|
|
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|
+
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|
|
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|
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|
|
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|
|
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|
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|
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|
|
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|
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|
|
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|
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@@ -1719,31 +1543,31 @@
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|
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|
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<span class='object_link'><a href="ZendeskAPI/Collection.html#replace-instance_method" title="ZendeskAPI::Collection#replace (method)">#replace</a></span>
|
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|
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|
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<span class='object_link'><a href="ZendeskAPI/User.html#requested_tickets-instance_method" title="ZendeskAPI::User#requested_tickets (method)">#requested_tickets
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<span class='object_link'><a href="ZendeskAPI/User.html#requested_tickets%3D-instance_method" title="ZendeskAPI::User#requested_tickets= (method)">#requested_tickets=</a></span>
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<small>ZendeskAPI::User</small>
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@@ -1751,79 +1575,79 @@
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-
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<small>ZendeskAPI::ViewRow</small>
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|
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-
<small>ZendeskAPI::
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+
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<span class='object_link'><a href="ZendeskAPI/
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+
<span class='object_link'><a href="ZendeskAPI/Request.html#requester-instance_method" title="ZendeskAPI::Request#requester (method)">#requester</a></span>
|
|
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|
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|
-
<small>ZendeskAPI::
|
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|
+
<small>ZendeskAPI::Request</small>
|
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|
</li>
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-
<span class='object_link'><a href="ZendeskAPI/
|
|
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|
+
<span class='object_link'><a href="ZendeskAPI/ViewRow.html#requester%3D-instance_method" title="ZendeskAPI::ViewRow#requester= (method)">#requester=</a></span>
|
|
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|
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|
-
<small>ZendeskAPI::
|
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|
+
<small>ZendeskAPI::ViewRow</small>
|
|
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|
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|
</li>
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<li class="r1 ">
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-
<span class='object_link'><a href="ZendeskAPI/
|
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|
+
<span class='object_link'><a href="ZendeskAPI/SatisfactionRating.html#requester%3D-instance_method" title="ZendeskAPI::SatisfactionRating#requester= (method)">#requester=</a></span>
|
|
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|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::SatisfactionRating</small>
|
|
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|
</li>
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|
<li class="r2 ">
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-
<span class='object_link'><a href="ZendeskAPI/
|
|
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|
+
<span class='object_link'><a href="ZendeskAPI/Ticket.html#requester%3D-instance_method" title="ZendeskAPI::Ticket#requester= (method)">#requester=</a></span>
|
|
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|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::Ticket</small>
|
|
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|
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|
</li>
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|
<li class="r1 ">
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-
<span class='object_link'><a href="ZendeskAPI/
|
|
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|
+
<span class='object_link'><a href="ZendeskAPI/Request.html#requester%3D-instance_method" title="ZendeskAPI::Request#requester= (method)">#requester=</a></span>
|
|
1811
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|
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|
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|
-
<small>ZendeskAPI::
|
|
1636
|
+
<small>ZendeskAPI::Request</small>
|
|
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|
|
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1814
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|
</li>
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|
<li class="r2 ">
|
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-
<span class='object_link'><a href="ZendeskAPI/
|
|
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|
+
<span class='object_link'><a href="ZendeskAPI/User.html#requests-instance_method" title="ZendeskAPI::User#requests (method)">#requests</a></span>
|
|
1819
1643
|
|
|
1820
|
-
<small>ZendeskAPI::
|
|
1644
|
+
<small>ZendeskAPI::User</small>
|
|
1821
1645
|
|
|
1822
1646
|
</li>
|
|
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|
|
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|
|
|
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|
<li class="r1 ">
|
|
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|
-
<span class='object_link'><a href="ZendeskAPI/User.html#requests-instance_method" title="ZendeskAPI::User#requests (method)">#requests
|
|
1650
|
+
<span class='object_link'><a href="ZendeskAPI/User.html#requests%3D-instance_method" title="ZendeskAPI::User#requests= (method)">#requests=</a></span>
|
|
1827
1651
|
|
|
1828
1652
|
<small>ZendeskAPI::User</small>
|
|
1829
1653
|
|
|
@@ -1831,9 +1655,9 @@
|
|
|
1831
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|
|
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|
|
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|
<li class="r2 ">
|
|
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|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1658
|
+
<span class='object_link'><a href="ZendeskAPI/Data.html#resource_name-class_method" title="ZendeskAPI::Data.resource_name (method)">resource_name</a></span>
|
|
1835
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|
|
|
1836
|
-
<small>ZendeskAPI::
|
|
1660
|
+
<small>ZendeskAPI::Data</small>
|
|
1837
1661
|
|
|
1838
1662
|
</li>
|
|
1839
1663
|
|
|
@@ -1847,7 +1671,7 @@
|
|
|
1847
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|
|
|
1848
1672
|
|
|
1849
1673
|
<li class="r2 ">
|
|
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|
-
<span class='object_link'><a href="ZendeskAPI/Data.html#
|
|
1674
|
+
<span class='object_link'><a href="ZendeskAPI/Data.html#resource_path-class_method" title="ZendeskAPI::Data.resource_path (method)">resource_path</a></span>
|
|
1851
1675
|
|
|
1852
1676
|
<small>ZendeskAPI::Data</small>
|
|
1853
1677
|
|
|
@@ -1855,9 +1679,9 @@
|
|
|
1855
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|
|
|
1856
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|
|
|
1857
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|
<li class="r1 ">
|
|
1858
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1682
|
+
<span class='object_link'><a href="ZendeskAPI/Error/RecordInvalid.html#response-instance_method" title="ZendeskAPI::Error::RecordInvalid#response (method)">#response</a></span>
|
|
1859
1683
|
|
|
1860
|
-
<small>ZendeskAPI::
|
|
1684
|
+
<small>ZendeskAPI::Error::RecordInvalid</small>
|
|
1861
1685
|
|
|
1862
1686
|
</li>
|
|
1863
1687
|
|
|
@@ -1919,47 +1743,47 @@
|
|
|
1919
1743
|
|
|
1920
1744
|
|
|
1921
1745
|
<li class="r1 ">
|
|
1922
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1746
|
+
<span class='object_link'><a href="ZendeskAPI/Collection.html#save-instance_method" title="ZendeskAPI::Collection#save (method)">#save</a></span>
|
|
1923
1747
|
|
|
1924
|
-
<small>ZendeskAPI::
|
|
1748
|
+
<small>ZendeskAPI::Collection</small>
|
|
1925
1749
|
|
|
1926
1750
|
</li>
|
|
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|
|
|
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1752
|
|
|
1929
1753
|
<li class="r2 ">
|
|
1930
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1754
|
+
<span class='object_link'><a href="ZendeskAPI/Save.html#save-instance_method" title="ZendeskAPI::Save#save (method)">#save</a></span>
|
|
1931
1755
|
|
|
1932
|
-
<small>ZendeskAPI::
|
|
1756
|
+
<small>ZendeskAPI::Save</small>
|
|
1933
1757
|
|
|
1934
1758
|
</li>
|
|
1935
1759
|
|
|
1936
1760
|
|
|
1937
1761
|
<li class="r1 ">
|
|
1938
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1762
|
+
<span class='object_link'><a href="ZendeskAPI/Attachment.html#save-instance_method" title="ZendeskAPI::Attachment#save (method)">#save</a></span>
|
|
1939
1763
|
|
|
1940
|
-
<small>ZendeskAPI::
|
|
1764
|
+
<small>ZendeskAPI::Attachment</small>
|
|
1941
1765
|
|
|
1942
1766
|
</li>
|
|
1943
1767
|
|
|
1944
1768
|
|
|
1945
1769
|
<li class="r2 ">
|
|
1946
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1770
|
+
<span class='object_link'><a href="ZendeskAPI/Ticket/Comment.html#save-instance_method" title="ZendeskAPI::Ticket::Comment#save (method)">#save</a></span>
|
|
1947
1771
|
|
|
1948
|
-
<small>ZendeskAPI::
|
|
1772
|
+
<small>ZendeskAPI::Ticket::Comment</small>
|
|
1949
1773
|
|
|
1950
1774
|
</li>
|
|
1951
1775
|
|
|
1952
1776
|
|
|
1953
1777
|
<li class="r1 ">
|
|
1954
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1778
|
+
<span class='object_link'><a href="ZendeskAPI/Collection.html#save%21-instance_method" title="ZendeskAPI::Collection#save! (method)">#save!</a></span>
|
|
1955
1779
|
|
|
1956
|
-
<small>ZendeskAPI::
|
|
1780
|
+
<small>ZendeskAPI::Collection</small>
|
|
1957
1781
|
|
|
1958
1782
|
</li>
|
|
1959
1783
|
|
|
1960
1784
|
|
|
1961
1785
|
<li class="r2 ">
|
|
1962
|
-
<span class='object_link'><a href="ZendeskAPI/Save.html#
|
|
1786
|
+
<span class='object_link'><a href="ZendeskAPI/Save.html#save%21-instance_method" title="ZendeskAPI::Save#save! (method)">#save!</a></span>
|
|
1963
1787
|
|
|
1964
1788
|
<small>ZendeskAPI::Save</small>
|
|
1965
1789
|
|
|
@@ -1967,31 +1791,31 @@
|
|
|
1967
1791
|
|
|
1968
1792
|
|
|
1969
1793
|
<li class="r1 ">
|
|
1970
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1794
|
+
<span class='object_link'><a href="ZendeskAPI/Save.html#save_associations-instance_method" title="ZendeskAPI::Save#save_associations (method)">#save_associations</a></span>
|
|
1971
1795
|
|
|
1972
|
-
<small>ZendeskAPI::
|
|
1796
|
+
<small>ZendeskAPI::Save</small>
|
|
1973
1797
|
|
|
1974
1798
|
</li>
|
|
1975
1799
|
|
|
1976
1800
|
|
|
1977
1801
|
<li class="r2 ">
|
|
1978
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1802
|
+
<span class='object_link'><a href="ZendeskAPI/Search.html#search-class_method" title="ZendeskAPI::Search.search (method)">search</a></span>
|
|
1979
1803
|
|
|
1980
|
-
<small>ZendeskAPI::
|
|
1804
|
+
<small>ZendeskAPI::Search</small>
|
|
1981
1805
|
|
|
1982
1806
|
</li>
|
|
1983
1807
|
|
|
1984
1808
|
|
|
1985
1809
|
<li class="r1 ">
|
|
1986
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1810
|
+
<span class='object_link'><a href="ZendeskAPI/Data.html#singular_resource_name-class_method" title="ZendeskAPI::Data.singular_resource_name (method)">singular_resource_name</a></span>
|
|
1987
1811
|
|
|
1988
|
-
<small>ZendeskAPI::
|
|
1812
|
+
<small>ZendeskAPI::Data</small>
|
|
1989
1813
|
|
|
1990
1814
|
</li>
|
|
1991
1815
|
|
|
1992
1816
|
|
|
1993
1817
|
<li class="r2 ">
|
|
1994
|
-
<span class='object_link'><a href="ZendeskAPI/Data.html#
|
|
1818
|
+
<span class='object_link'><a href="ZendeskAPI/Data.html#subclasses-class_method" title="ZendeskAPI::Data.subclasses (method)">subclasses</a></span>
|
|
1995
1819
|
|
|
1996
1820
|
<small>ZendeskAPI::Data</small>
|
|
1997
1821
|
|
|
@@ -1999,9 +1823,9 @@
|
|
|
1999
1823
|
|
|
2000
1824
|
|
|
2001
1825
|
<li class="r1 ">
|
|
2002
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1826
|
+
<span class='object_link'><a href="ZendeskAPI/Ticket.html#submitter-instance_method" title="ZendeskAPI::Ticket#submitter (method)">#submitter</a></span>
|
|
2003
1827
|
|
|
2004
|
-
<small>ZendeskAPI::
|
|
1828
|
+
<small>ZendeskAPI::Ticket</small>
|
|
2005
1829
|
|
|
2006
1830
|
</li>
|
|
2007
1831
|
|
|
@@ -2015,9 +1839,9 @@
|
|
|
2015
1839
|
|
|
2016
1840
|
|
|
2017
1841
|
<li class="r1 ">
|
|
2018
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
1842
|
+
<span class='object_link'><a href="ZendeskAPI/ViewRow.html#submitter%3D-instance_method" title="ZendeskAPI::ViewRow#submitter= (method)">#submitter=</a></span>
|
|
2019
1843
|
|
|
2020
|
-
<small>ZendeskAPI::
|
|
1844
|
+
<small>ZendeskAPI::ViewRow</small>
|
|
2021
1845
|
|
|
2022
1846
|
</li>
|
|
2023
1847
|
|
|
@@ -2031,14 +1855,6 @@
|
|
|
2031
1855
|
|
|
2032
1856
|
|
|
2033
1857
|
<li class="r1 ">
|
|
2034
|
-
<span class='object_link'><a href="ZendeskAPI/ViewRow.html#submitter%3D-instance_method" title="ZendeskAPI::ViewRow#submitter= (method)">#submitter=</a></span>
|
|
2035
|
-
|
|
2036
|
-
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<span class='object_link'><a href="ZendeskAPI/Organization.html#tickets-instance_method" title="ZendeskAPI::Organization#tickets (method)">#tickets</a></span>
|
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|
<small>ZendeskAPI::Organization</small>
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|
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@@ -2135,9 +1943,9 @@
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|
+
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|
|
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|
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|
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|
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|
+
<small>ZendeskAPI::Organization</small>
|
|
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|
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|
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@@ -2151,25 +1959,25 @@
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|
+
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|
|
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|
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|
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|
+
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|
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|
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|
|
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|
+
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|
|
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|
|
|
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|
-
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|
|
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|
+
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|
|
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|
|
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|
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|
|
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|
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|
+
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|
|
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|
|
|
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|
-
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|
|
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|
+
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|
|
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|
|
|
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|
</li>
|
|
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|
|
|
@@ -2183,49 +1991,49 @@
|
|
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|
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|
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|
+
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|
|
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|
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|
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|
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|
|
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|
+
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|
|
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|
|
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|
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|
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|
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|
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|
+
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|
|
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|
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|
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|
-
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|
|
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|
+
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|
|
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|
|
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|
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|
|
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|
|
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|
+
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|
|
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2011
|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::Topic::TopicVote</small>
|
|
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|
|
|
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2014
|
</li>
|
|
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2015
|
|
|
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|
|
|
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2017
|
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|
|
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|
-
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|
|
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|
+
<span class='object_link'><a href="ZendeskAPI/Topic/TopicVote.html#topic%3D-instance_method" title="ZendeskAPI::Topic::TopicVote#topic= (method)">#topic=</a></span>
|
|
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2019
|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::Topic::TopicVote</small>
|
|
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2021
|
|
|
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2022
|
</li>
|
|
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|
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|
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|
|
|
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|
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|
|
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|
-
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|
|
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|
+
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|
|
2219
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|
|
|
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|
-
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|
|
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|
+
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|
|
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2029
|
|
|
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2030
|
</li>
|
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|
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|
|
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|
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|
|
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|
+
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|
|
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2035
|
|
|
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|
-
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|
|
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|
+
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|
|
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2037
|
|
|
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2038
|
</li>
|
|
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2039
|
|
|
@@ -2279,17 +2087,17 @@
|
|
|
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|
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|
|
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|
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|
|
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|
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|
|
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|
+
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|
|
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|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::Forum</small>
|
|
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2093
|
|
|
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2094
|
</li>
|
|
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|
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|
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|
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|
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|
|
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|
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|
|
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|
+
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|
|
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|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::User</small>
|
|
2293
2101
|
|
|
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2102
|
</li>
|
|
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2103
|
|
|
@@ -2319,9 +2127,9 @@
|
|
|
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|
|
|
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|
|
|
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|
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|
|
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|
-
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|
|
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|
+
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|
|
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|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::Update::ClassMethod</small>
|
|
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2133
|
|
|
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|
</li>
|
|
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|
|
|
@@ -2351,25 +2159,25 @@
|
|
|
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|
|
|
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|
|
|
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|
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|
|
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|
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|
|
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|
+
<span class='object_link'><a href="ZendeskAPI/TopicSubscription.html#user-instance_method" title="ZendeskAPI::TopicSubscription#user (method)">#user</a></span>
|
|
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2163
|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::TopicSubscription</small>
|
|
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2165
|
|
|
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2166
|
</li>
|
|
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2167
|
|
|
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|
|
|
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|
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|
|
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|
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|
|
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|
+
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|
|
2363
2171
|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::Topic::TopicVote</small>
|
|
2365
2173
|
|
|
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|
</li>
|
|
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|
|
|
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|
|
|
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|
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|
|
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|
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|
|
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|
+
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|
|
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|
|
|
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|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::GroupMembership</small>
|
|
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2181
|
|
|
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|
</li>
|
|
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2183
|
|
|
@@ -2383,25 +2191,25 @@
|
|
|
2383
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|
|
|
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|
|
|
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|
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|
|
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|
-
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|
|
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|
+
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|
|
2387
2195
|
|
|
2388
|
-
<small>ZendeskAPI::
|
|
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|
+
<small>ZendeskAPI::Activity</small>
|
|
2389
2197
|
|
|
2390
2198
|
</li>
|
|
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2199
|
|
|
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|
|
|
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|
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|
|
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|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
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|
+
<span class='object_link'><a href="ZendeskAPI/ForumSubscription.html#user-instance_method" title="ZendeskAPI::ForumSubscription#user (method)">#user</a></span>
|
|
2395
2203
|
|
|
2396
|
-
<small>ZendeskAPI::
|
|
2204
|
+
<small>ZendeskAPI::ForumSubscription</small>
|
|
2397
2205
|
|
|
2398
2206
|
</li>
|
|
2399
2207
|
|
|
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2208
|
|
|
2401
2209
|
<li class="r1 ">
|
|
2402
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
2210
|
+
<span class='object_link'><a href="ZendeskAPI/GroupMembership.html#user%3D-instance_method" title="ZendeskAPI::GroupMembership#user= (method)">#user=</a></span>
|
|
2403
2211
|
|
|
2404
|
-
<small>ZendeskAPI::
|
|
2212
|
+
<small>ZendeskAPI::GroupMembership</small>
|
|
2405
2213
|
|
|
2406
2214
|
</li>
|
|
2407
2215
|
|
|
@@ -2423,14 +2231,6 @@
|
|
|
2423
2231
|
|
|
2424
2232
|
|
|
2425
2233
|
<li class="r2 ">
|
|
2426
|
-
<span class='object_link'><a href="ZendeskAPI/TopicSubscription.html#user%3D-instance_method" title="ZendeskAPI::TopicSubscription#user= (method)">#user=</a></span>
|
|
2427
|
-
|
|
2428
|
-
<small>ZendeskAPI::TopicSubscription</small>
|
|
2429
|
-
|
|
2430
|
-
</li>
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2431
|
-
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|
2432
|
-
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|
2433
|
-
<li class="r1 ">
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|
2434
2234
|
<span class='object_link'><a href="ZendeskAPI/ForumSubscription.html#user%3D-instance_method" title="ZendeskAPI::ForumSubscription#user= (method)">#user=</a></span>
|
|
2435
2235
|
|
|
2436
2236
|
<small>ZendeskAPI::ForumSubscription</small>
|
|
@@ -2438,7 +2238,7 @@
|
|
|
2438
2238
|
</li>
|
|
2439
2239
|
|
|
2440
2240
|
|
|
2441
|
-
<li class="
|
|
2241
|
+
<li class="r1 ">
|
|
2442
2242
|
<span class='object_link'><a href="ZendeskAPI/TopicComment.html#user%3D-instance_method" title="ZendeskAPI::TopicComment#user= (method)">#user=</a></span>
|
|
2443
2243
|
|
|
2444
2244
|
<small>ZendeskAPI::TopicComment</small>
|
|
@@ -2446,26 +2246,18 @@
|
|
|
2446
2246
|
</li>
|
|
2447
2247
|
|
|
2448
2248
|
|
|
2449
|
-
<li class="r1 ">
|
|
2450
|
-
<span class='object_link'><a href="ZendeskAPI/GroupMembership.html#user%3D-instance_method" title="ZendeskAPI::GroupMembership#user= (method)">#user=</a></span>
|
|
2451
|
-
|
|
2452
|
-
<small>ZendeskAPI::GroupMembership</small>
|
|
2453
|
-
|
|
2454
|
-
</li>
|
|
2455
|
-
|
|
2456
|
-
|
|
2457
2249
|
<li class="r2 ">
|
|
2458
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
2250
|
+
<span class='object_link'><a href="ZendeskAPI/TopicSubscription.html#user%3D-instance_method" title="ZendeskAPI::TopicSubscription#user= (method)">#user=</a></span>
|
|
2459
2251
|
|
|
2460
|
-
<small>ZendeskAPI::
|
|
2252
|
+
<small>ZendeskAPI::TopicSubscription</small>
|
|
2461
2253
|
|
|
2462
2254
|
</li>
|
|
2463
2255
|
|
|
2464
2256
|
|
|
2465
2257
|
<li class="r1 ">
|
|
2466
|
-
<span class='object_link'><a href="ZendeskAPI/
|
|
2258
|
+
<span class='object_link'><a href="ZendeskAPI/Configuration.html#username-instance_method" title="ZendeskAPI::Configuration#username (method)">#username</a></span>
|
|
2467
2259
|
|
|
2468
|
-
<small>ZendeskAPI::
|
|
2260
|
+
<small>ZendeskAPI::Configuration</small>
|
|
2469
2261
|
|
|
2470
2262
|
</li>
|
|
2471
2263
|
|