zendesk2 1.7.5 → 1.8.1
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- checksums.yaml +4 -4
- data/.travis.yml +4 -5
- data/CHANGELOG.md +24 -0
- data/Gemfile +0 -2
- data/README.md +18 -18
- data/lib/zendesk2/{client/models/audit_event.rb → audit_event.rb} +5 -3
- data/lib/zendesk2/{client/collections/categories.rb → categories.rb} +4 -2
- data/lib/zendesk2/{client/models/category.rb → category.rb} +4 -2
- data/lib/zendesk2/client.rb +17 -61
- data/lib/zendesk2/{client/collection.rb → collection.rb} +11 -2
- data/lib/zendesk2/{client/requests/create_category.rb → create_category.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_forum.rb → create_forum.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_group.rb → create_group.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_membership.rb → create_membership.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_organization.rb → create_organization.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_ticket.rb → create_ticket.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_ticket_field.rb → create_ticket_field.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_topic.rb → create_topic.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_topic_comment.rb → create_topic_comment.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_user.rb → create_user.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_user_field.rb → create_user_field.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_user_identity.rb → create_user_identity.rb} +3 -1
- data/lib/zendesk2/{client/requests/create_view.rb → create_view.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_category.rb → destroy_category.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_forum.rb → destroy_forum.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_group.rb → destroy_group.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_membership.rb → destroy_membership.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_organization.rb → destroy_organization.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_ticket.rb → destroy_ticket.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_ticket_field.rb → destroy_ticket_field.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_topic.rb → destroy_topic.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_topic_comment.rb → destroy_topic_comment.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_user.rb → destroy_user.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_user_field.rb → destroy_user_field.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_user_identity.rb → destroy_user_identity.rb} +3 -1
- data/lib/zendesk2/{client/requests/destroy_view.rb → destroy_view.rb} +3 -1
- data/lib/zendesk2/{client/models/forum.rb → forum.rb} +3 -1
- data/lib/zendesk2/{client/collections/forums.rb → forums.rb} +4 -2
- data/lib/zendesk2/{client/requests/get_assignable_groups.rb → get_assignable_groups.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_categories.rb → get_categories.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_category.rb → get_category.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_ccd_tickets.rb → get_ccd_tickets.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_current_user.rb → get_current_user.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_forum.rb → get_forum.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_forums.rb → get_forums.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_group.rb → get_group.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_groups.rb → get_groups.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_membership.rb → get_membership.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_memberships.rb → get_memberships.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_organization.rb → get_organization.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_organization_by_external_id.rb → get_organization_by_external_id.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_organization_memberships.rb → get_organization_memberships.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_organization_tickets.rb → get_organization_tickets.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_organization_users.rb → get_organization_users.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_organizations.rb → get_organizations.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_requested_tickets.rb → get_requested_tickets.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_ticket.rb → get_ticket.rb} +3 -1
- data/lib/zendesk2/get_ticket_audit.rb +18 -0
- data/lib/zendesk2/{client/requests/get_ticket_audits.rb → get_ticket_audits.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_ticket_comments.rb → get_ticket_comments.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_ticket_field.rb → get_ticket_field.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_ticket_fields.rb → get_ticket_fields.rb} +3 -1
- data/lib/zendesk2/get_ticket_metric.rb +22 -0
- data/lib/zendesk2/get_ticket_metrics.rb +12 -0
- data/lib/zendesk2/{client/requests/get_tickets.rb → get_tickets.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_topic.rb → get_topic.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_topic_comment.rb → get_topic_comment.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_topic_comments.rb → get_topic_comments.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_topics.rb → get_topics.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_user.rb → get_user.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_user_field.rb → get_user_field.rb} +3 -1
- data/lib/zendesk2/get_user_fields.rb +12 -0
- data/lib/zendesk2/{client/requests/get_user_identities.rb → get_user_identities.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_user_identity.rb → get_user_identity.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_user_memberships.rb → get_user_memberships.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_user_organizations.rb → get_user_organizations.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_users.rb → get_users.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_view.rb → get_view.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_view_tickets.rb → get_view_tickets.rb} +3 -1
- data/lib/zendesk2/{client/requests/get_views.rb → get_views.rb} +3 -1
- data/lib/zendesk2/{client/models/group.rb → group.rb} +3 -1
- data/lib/zendesk2/{client/collections/groups.rb → groups.rb} +4 -2
- data/lib/zendesk2/help_center/access_policy.rb +26 -0
- data/lib/zendesk2/{client/models/help_center → help_center}/article.rb +3 -1
- data/lib/zendesk2/{client/collections/help_center → help_center}/articles.rb +4 -2
- data/lib/zendesk2/{client/collections/help_center → help_center}/categories.rb +4 -2
- data/lib/zendesk2/{client/models/help_center → help_center}/category.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/create_help_center_article.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/create_help_center_category.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/create_help_center_section.rb +13 -1
- data/lib/zendesk2/{client/requests → help_center}/destroy_help_center_article.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/destroy_help_center_category.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/destroy_help_center_section.rb +3 -1
- data/lib/zendesk2/help_center/get_help_center_access_policy.rb +16 -0
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_article.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_articles.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_categories.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_categories_articles.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_categories_sections.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_category.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_section.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_sections.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/get_help_center_sections_articles.rb +3 -1
- data/lib/zendesk2/{client/requests → help_center}/search_help_center_articles.rb +3 -1
- data/lib/zendesk2/{client/models/help_center → help_center}/section.rb +14 -2
- data/lib/zendesk2/{client/collections/help_center → help_center}/sections.rb +4 -2
- data/lib/zendesk2/help_center/update_help_center_access_policy.rb +25 -0
- data/lib/zendesk2/{client/requests → help_center}/update_help_center_article.rb +4 -2
- data/lib/zendesk2/{client/requests → help_center}/update_help_center_category.rb +4 -2
- data/lib/zendesk2/{client/requests → help_center}/update_help_center_section.rb +4 -2
- data/lib/zendesk2/help_center.rb +32 -0
- data/lib/zendesk2/{client/requests/mark_membership_default.rb → mark_membership_default.rb} +3 -1
- data/lib/zendesk2/{client/requests/mark_user_identity_primary.rb → mark_user_identity_primary.rb} +3 -1
- data/lib/zendesk2/{client/models/membership.rb → membership.rb} +3 -1
- data/lib/zendesk2/{client/collections/memberships.rb → memberships.rb} +4 -2
- data/lib/zendesk2/{client/mock.rb → mock.rb} +21 -20
- data/lib/zendesk2/{client/model.rb → model.rb} +6 -2
- data/lib/zendesk2/{client/models/organization.rb → organization.rb} +6 -4
- data/lib/zendesk2/{client/collections/organizations.rb → organizations.rb} +4 -2
- data/lib/zendesk2/paged_collection.rb +11 -11
- data/lib/zendesk2/rate_limit.rb +21 -23
- data/lib/zendesk2/{client/real.rb → real.rb} +2 -2
- data/lib/zendesk2/{client/request.rb → request.rb} +42 -29
- data/lib/zendesk2/{client/requests/search.rb → search.rb} +3 -1
- data/lib/zendesk2/{client/requests/search_organization.rb → search_organization.rb} +3 -1
- data/lib/zendesk2/{client/requests/search_user.rb → search_user.rb} +3 -1
- data/lib/zendesk2/searchable.rb +1 -1
- data/lib/zendesk2/{client/models/ticket.rb → ticket.rb} +13 -11
- data/lib/zendesk2/{client/models/ticket_audit.rb → ticket_audit.rb} +4 -2
- data/lib/zendesk2/{client/collections/ticket_audits.rb → ticket_audits.rb} +4 -2
- data/lib/zendesk2/{client/models/ticket_change.rb → ticket_change.rb} +1 -1
- data/lib/zendesk2/ticket_comment.rb +24 -0
- data/lib/zendesk2/{client/models/ticket_comment_privacy_change.rb → ticket_comment_privacy_change.rb} +2 -2
- data/lib/zendesk2/{client/collections/ticket_comments.rb → ticket_comments.rb} +4 -2
- data/lib/zendesk2/{client/models/ticket_create.rb → ticket_create.rb} +1 -1
- data/lib/zendesk2/{client/models/ticket_field.rb → ticket_field.rb} +3 -1
- data/lib/zendesk2/{client/collections/ticket_fields.rb → ticket_fields.rb} +4 -2
- data/lib/zendesk2/{client/models/ticket_metric.rb → ticket_metric.rb} +1 -1
- data/lib/zendesk2/{client/collections/ticket_metrics.rb → ticket_metrics.rb} +2 -2
- data/lib/zendesk2/{client/models/ticket_notification.rb → ticket_notification.rb} +1 -1
- data/lib/zendesk2/{client/models/ticket_voice_comment.rb → ticket_voice_comment.rb} +2 -2
- data/lib/zendesk2/{client/collections/tickets.rb → tickets.rb} +4 -2
- data/lib/zendesk2/{client/models/topic.rb → topic.rb} +3 -1
- data/lib/zendesk2/{client/models/topic_comment.rb → topic_comment.rb} +3 -1
- data/lib/zendesk2/{client/collections/topic_comments.rb → topic_comments.rb} +4 -2
- data/lib/zendesk2/{client/collections/topics.rb → topics.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_category.rb → update_category.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_forum.rb → update_forum.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_group.rb → update_group.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_organization.rb → update_organization.rb} +4 -2
- data/lib/zendesk2/update_request.rb +18 -0
- data/lib/zendesk2/{client/requests/update_ticket.rb → update_ticket.rb} +5 -3
- data/lib/zendesk2/{client/requests/update_ticket_field.rb → update_ticket_field.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_topic.rb → update_topic.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_user.rb → update_user.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_user_field.rb → update_user_field.rb} +4 -2
- data/lib/zendesk2/{client/requests/update_user_identity.rb → update_user_identity.rb} +3 -1
- data/lib/zendesk2/{client/requests/update_view.rb → update_view.rb} +5 -3
- data/lib/zendesk2/{client/models/user.rb → user.rb} +8 -6
- data/lib/zendesk2/{client/models/user_field.rb → user_field.rb} +3 -1
- data/lib/zendesk2/{client/collections/user_fields.rb → user_fields.rb} +4 -2
- data/lib/zendesk2/{client/collections/user_identities.rb → user_identities.rb} +4 -2
- data/lib/zendesk2/{client/models/user_identity.rb → user_identity.rb} +3 -1
- data/lib/zendesk2/{client/collections/users.rb → users.rb} +4 -2
- data/lib/zendesk2/version.rb +1 -1
- data/lib/zendesk2/{client/models/view.rb → view.rb} +3 -1
- data/lib/zendesk2/{client/collections/views.rb → views.rb} +4 -2
- data/lib/zendesk2.rb +134 -0
- data/spec/categories_spec.rb +1 -1
- data/spec/client_spec.rb +2 -2
- data/spec/forums_spec.rb +1 -1
- data/spec/help_center/sections_spec.rb +14 -0
- data/spec/organizations_spec.rb +1 -1
- data/spec/shared/zendesk_resource.rb +2 -2
- data/spec/spec_helper.rb +4 -3
- data/spec/support/client_helper.rb +1 -1
- data/spec/tickets_spec.rb +4 -4
- data/spec/views_spec.rb +1 -1
- data/spec/zendesk2_spec.rb +14 -0
- data/zendesk2.gemspec +3 -1
- metadata +166 -162
- data/lib/zendesk2/client/help_center.rb +0 -4
- data/lib/zendesk2/client/models/ticket_comment.rb +0 -26
- data/lib/zendesk2/client/requests/get_audits.rb +0 -23
- data/lib/zendesk2/client/requests/get_ticket_audit.rb +0 -26
- data/lib/zendesk2/client/requests/get_ticket_metric.rb +0 -32
- data/lib/zendesk2/client/requests/get_ticket_metrics.rb +0 -22
- data/lib/zendesk2/client/requests/get_user_fields.rb +0 -18
- data/lib/zendesk2/client/requests/update_request.rb +0 -29
@@ -1,26 +0,0 @@
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class Zendesk2::Client
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class TicketComment < AuditEvent
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# @return [Integer] Automatically assigned when creating events
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identity :id, type: :integer
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# @return [String] The actual comment made by the author
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attribute :body, type: :string
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# @return [String] The actual comment made by the author formatted to HTML
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attribute :html_body, type: :string
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# @return [Boolean] If this is a public comment or an internal agents only note
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attribute :public, type: :boolea
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# @return [Boolean] If this comment is trusted or marked as being potentially fraudulent
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attribute :trusted, type: :boolean
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# @return [Integer] The id of the author of this comment
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attribute :author_id, type: :integer
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# @return [Array] The attachments on this comment as Attachment objects
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attribute :attachments, type: :array
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# @return [Zendesk2::Client::User] event author
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def author
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requires :author_id
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self.service.users.get(self.author_id)
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end
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end
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end
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class Zendesk2::Client
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class Real
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def get_audits(params={})
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id = params["ticket_id"]
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page_params = Zendesk2.paging_parameters(params)
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request(
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:params => page_params,
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:method => :get,
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:path => "/tickets/#{id}/audits.json",
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)
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end
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end # Real
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class Mock
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def get_audits(params={})
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id = params["ticket_id"]
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filter = lambda { |audit| audit.select{|a| a['ticket_id'] == id } }
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page(params, :ticket_audits, "/tickets/#{id}/audits.json", "audits", filter: filter)
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end
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end # Mock
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end
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class Zendesk2::Client
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class Real
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def get_ticket_audit(params={})
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id = params["id"]
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ticket_id = params["ticket_id"]
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request(
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:method => :get,
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:path => "/tickets/#{ticket_id}/audits/#{id}.json"
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)
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end
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end # Real
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class Mock
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def get_ticket_audit(params={})
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id = params["id"]
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response(
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:path => "/ticket_audits/#{id}.json",
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:body => {
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"ticket_audit" => find!(:ticket_audits, id)
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},
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)
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end
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end # Mock
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end
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class Zendesk2::Client
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class Real
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def get_ticket_metric(params={})
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id = params["id"]
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ticket_id = params["ticket_id"]
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if id
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request(
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:method => :get,
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:path => "/ticket_metrics/#{id}.json"
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)
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else
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request(
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:method => :get,
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:path => "/tickets/#{ticket_id}/metrics.json"
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)
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end
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end
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end # Real
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class Mock
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def get_ticket_metric(params={})
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id = params["id"]
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response(
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:path => "/tickets_metrics/#{id}.json",
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:body => {
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"ticket_metric" => find!(:ticket_metrics, id)
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},
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)
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end
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end # Mock
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end
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class Zendesk2::Client
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class Real
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def get_ticket_metrics(params={})
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page_params = Zendesk2.paging_parameters(params)
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request(
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:params => page_params,
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:method => :get,
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:path => "/ticket_metrics.json",
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)
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end
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end # Real
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|
-
|
14
|
-
class Mock
|
15
|
-
def get_ticket_metrics(params={})
|
16
|
-
page(params,
|
17
|
-
:ticket_metrics,
|
18
|
-
"/ticket_metrics.json",
|
19
|
-
"metrics")
|
20
|
-
end
|
21
|
-
end
|
22
|
-
end
|
@@ -1,18 +0,0 @@
|
|
1
|
-
class Zendesk2::Client
|
2
|
-
class Real
|
3
|
-
def get_user_fields(params={})
|
4
|
-
page_params = Zendesk2.paging_parameters(params)
|
5
|
-
|
6
|
-
request(
|
7
|
-
:params => page_params,
|
8
|
-
:method => :get,
|
9
|
-
:path => "/user_fields.json",
|
10
|
-
)
|
11
|
-
end
|
12
|
-
end
|
13
|
-
class Mock
|
14
|
-
def get_user_fields(params={})
|
15
|
-
collection(:user_fields, "/user_fields.json", "user_fields")
|
16
|
-
end
|
17
|
-
end
|
18
|
-
end
|
@@ -1,29 +0,0 @@
|
|
1
|
-
class Zendesk2::Client
|
2
|
-
class Real
|
3
|
-
def update_request(params={})
|
4
|
-
id = params.delete("id")
|
5
|
-
|
6
|
-
request(
|
7
|
-
:method => :put,
|
8
|
-
:path => "/requests/#{id}.json",
|
9
|
-
:body => {
|
10
|
-
"request" => params
|
11
|
-
},
|
12
|
-
)
|
13
|
-
end
|
14
|
-
end
|
15
|
-
class Mock
|
16
|
-
def update_request(params={})
|
17
|
-
id = params.delete("id")
|
18
|
-
body = self.data[:tickets][id].merge!(params)
|
19
|
-
|
20
|
-
response(
|
21
|
-
:method => :put,
|
22
|
-
:path => "/tickets/#{id}.json",
|
23
|
-
:body => {
|
24
|
-
"request" => body
|
25
|
-
},
|
26
|
-
)
|
27
|
-
end
|
28
|
-
end
|
29
|
-
end
|