zendesk-tools 0.0.5 → 0.0.6

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Files changed (6) hide show
  1. checksums.yaml +4 -4
  2. data/README.md +18 -17
  3. data/lib/zendesk-tools/clean_suspended.rb +21 -16
  4. data/lib/zendesk-tools/recover_suspended.rb +6 -5
  5. data/lib/zendesk-tools/version.rb +1 -1
  6. metadata +19 -19
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data/README.md CHANGED
@@ -12,23 +12,24 @@ Install the gem:
12
12
 
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  Add a JSON config to ~/.zendesk-tools.json (TODO: make command line ovveride):
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- {
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-
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- // mandatory
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- "username": "user@example.com",
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- "token": "your_token_here",
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- "url": "https://your_domain.zendesk.com/api/v2"
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-
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- //include at least one cause
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- "delete_causes": ["cause1", "cause2"],
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- "delete_subjects": ["subject1", "subject2"],
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- "recover_causes": ["cause1", "cause2"],
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-
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- // optional
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- "log_level": "debug",
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- "log_file": "/some/path"
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-
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- }
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+ ```javascript
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+ {
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+
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+ // mandatory
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+ "username": "user@example.com",
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+ "token": "your_token_here",
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+ "url": "https://your_domain.zendesk.com/api/v2",
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+
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+ //include at least one cause
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+ "delete_causes": ["cause1", "cause2"],
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+ "delete_subjects": ["subject1", "subject2"],
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+ "recover_causes": ["cause1", "cause2"],
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+
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+ // optional
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+ "log_level": "debug",
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+ "log_file": "/some/path"
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+ }
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+ ```
32
33
 
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  Clean suspended tickets:
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data/lib/zendesk-tools/clean_suspended.rb CHANGED
@@ -2,21 +2,26 @@ module ZendeskTools
2
2
  class CleanSuspended < Command
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  include Loggable
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4
 
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- # Array with delete causes. Defined in config file
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- DELETE_CAUSES = ZendeskTools.config['delete_causes'] || [
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- "Detected email as being from a system user",
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- "Detected as mail loop",
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- "Automated response mail"
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- ]
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5
 
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  # Array with delete subjects. Defined in config file
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- DELETE_SUBJECTS = ZendeskTools.config['delete_subjects'] || [
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- "Returned mail: see transcript",
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- "Delivery Status Notification (Failure)",
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- "Undeliverable:",
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- "Kan ikke leveres:",
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- "Automatisk svar"
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- ]
7
+
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+ def initialize(*args)
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+ super
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+
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+ @delete_causes = ZendeskTools.config['delete_causes'] || [
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+ "Detected email as being from a system user",
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+ "Detected as mail loop",
14
+ "Automated response mail"
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+ ]
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+
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+ @delete_subjects = ZendeskTools.config['delete_subjects'] || [
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+ "Returned mail: see transcript",
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+ "Delivery Status Notification (Failure)",
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+ "Undeliverable:",
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+ "Kan ikke leveres:",
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+ "Automatisk svar"
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+ ]
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+ end
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  def run
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  @client.suspended_tickets.each do |suspended_ticket|
@@ -35,8 +40,8 @@ module ZendeskTools
35
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  cause = suspended_ticket.cause
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  subject = suspended_ticket.subject
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- DELETE_CAUSES.any? { |delete_cause| cause.include?(delete_cause) } ||
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- DELETE_SUBJECTS.any? { |delete_subject| subject.include?(delete_subject) }
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+ @delete_causes.any? { |delete_cause| cause.include?(delete_cause) } ||
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+ @delete_subjects.any? { |delete_subject| subject.include?(delete_subject) }
40
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  end
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  end
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- end
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+ end
data/lib/zendesk-tools/recover_suspended.rb CHANGED
@@ -6,14 +6,15 @@ module ZendeskTools
6
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  class RecoverSuspended < Command
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  include Loggable
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- # Array with recover causes. Defined in config file
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- RECOVER_CAUSES = ZendeskTools.config['recover_causes'] || [
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- "End-user only allowed to update their own tickets"
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- ]
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9
 
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  def initialize(*args)
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  super
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+
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  @tmpdir = Dir.mktmpdir
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+
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+ @recover_causes = ZendeskTools.config['recover_causes'] || [
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+ "End-user only allowed to update their own tickets"
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+ ]
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  end
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  def run
@@ -89,7 +90,7 @@ module ZendeskTools
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  cause = suspended_ticket.cause
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  subject = suspended_ticket.subject
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- RECOVER_CAUSES.any? { |recover_cause| cause.include?(recover_cause) }
93
+ @recover_causes.any? { |recover_cause| cause.include?(recover_cause) }
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  end
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  end
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  end
data/lib/zendesk-tools/version.rb CHANGED
@@ -1,3 +1,3 @@
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  module ZendeskTools
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- VERSION = "0.0.5"
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+ VERSION = "0.0.6"
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  end
metadata CHANGED
@@ -1,7 +1,7 @@
1
1
  --- !ruby/object:Gem::Specification
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  name: zendesk-tools
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  version: !ruby/object:Gem::Version
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- version: 0.0.5
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+ version: 0.0.6
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  platform: ruby
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  authors:
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  - Jari Bakken
@@ -9,90 +9,90 @@ authors:
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  autorequire:
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  bindir: bin
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  cert_chain: []
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- date: 2014-06-11 00:00:00.000000000 Z
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+ date: 2014-06-18 00:00:00.000000000 Z
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  dependencies:
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  - !ruby/object:Gem::Dependency
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  name: zendesk_api
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  requirement: !ruby/object:Gem::Requirement
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  requirements:
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- - - "~>"
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+ - - ~>
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  - !ruby/object:Gem::Version
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  version: 1.3.0
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  type: :runtime
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  prerelease: false
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  version_requirements: !ruby/object:Gem::Requirement
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  requirements:
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- - - "~>"
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+ - - ~>
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  - !ruby/object:Gem::Version
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  version: 1.3.0
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  - !ruby/object:Gem::Dependency
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  name: json
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  requirement: !ruby/object:Gem::Requirement
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  requirements:
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- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  type: :runtime
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  prerelease: false
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  version_requirements: !ruby/object:Gem::Requirement
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  requirements:
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- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  - !ruby/object:Gem::Dependency
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  name: rake
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  requirement: !ruby/object:Gem::Requirement
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  requirements:
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- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  type: :runtime
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  prerelease: false
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  version_requirements: !ruby/object:Gem::Requirement
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  requirements:
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- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  - !ruby/object:Gem::Dependency
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  name: geminabox
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  requirement: !ruby/object:Gem::Requirement
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  requirements:
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- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  type: :runtime
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  prerelease: false
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  version_requirements: !ruby/object:Gem::Requirement
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  requirements:
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- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  - !ruby/object:Gem::Dependency
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  name: log4r
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  requirement: !ruby/object:Gem::Requirement
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  requirements:
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- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  type: :runtime
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  prerelease: false
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  version_requirements: !ruby/object:Gem::Requirement
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  requirements:
81
- - - ">="
81
+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
84
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  - !ruby/object:Gem::Dependency
85
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  name: pry
86
86
  requirement: !ruby/object:Gem::Requirement
87
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  requirements:
88
- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  type: :development
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  prerelease: false
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93
  version_requirements: !ruby/object:Gem::Requirement
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  requirements:
95
- - - ">="
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+ - - '>='
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96
  - !ruby/object:Gem::Version
97
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  version: '0'
98
98
  description: Tools for FINNs ZenDesk
@@ -104,8 +104,8 @@ executables:
104
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  extensions: []
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  extra_rdoc_files: []
106
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  files:
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- - ".gitattributes"
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- - ".gitignore"
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+ - .gitattributes
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+ - .gitignore
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  - Gemfile
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  - LICENSE.txt
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  - README.md
@@ -128,17 +128,17 @@ require_paths:
128
128
  - lib
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  required_ruby_version: !ruby/object:Gem::Requirement
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  requirements:
131
- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
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  required_rubygems_version: !ruby/object:Gem::Requirement
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  requirements:
136
- - - ">="
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+ - - '>='
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  - !ruby/object:Gem::Version
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  version: '0'
139
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  requirements: []
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  rubyforge_project:
141
- rubygems_version: 2.2.2
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+ rubygems_version: 2.0.14
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  signing_key:
143
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  specification_version: 4
144
144
  summary: Tools for FINNs ZenDesk