zen_freshdesk 0.0.1 → 0.0.2

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
checksums.yaml CHANGED
@@ -1,7 +1,7 @@
1
1
  ---
2
2
  SHA1:
3
- metadata.gz: f2462d6ca9d89272f1ad3ab52a2ec87c2fcf6ed5
4
- data.tar.gz: 85ffc063a62db91ffeb28cb3e2c396252d2b150d
3
+ metadata.gz: 92afde6988d878206ec64481062db30049e59884
4
+ data.tar.gz: 2be16a604d7197e8bc37d197d05691ad89f20965
5
5
  SHA512:
6
- metadata.gz: 23b5ce1840ba14bcbfff499a419179faf02cf3433dceb8a411c52c009187b464dcc4d0052b80aee02284d0ca3cfe888fefd846ae0e555fb5b70d05f269f7f7f1
7
- data.tar.gz: b94fc116b8db2d5f3c28ec2da6af0892ff4a506d1b71a4a5a19037fd556b8ea2ce92bf89f30e78b591513cbbe0aaa1ff57290eecf03ecb4829cd5c56d4a7ad1c
6
+ metadata.gz: 5e4f03a04539ba472c8f0df6667d491064e63741a0853076ea7982e911f1de158f7f6326977db759af71d28cfb95b954b5fa647cfbbbc33288228eef298d5043
7
+ data.tar.gz: 9b827a7b6b57738cc70c1ed48ed21d1d7399ae71a19b5903b94fa312aaa80dad4670ef85981cedc1c135da40943935d6bb58d8fa28b065300e3c7319a9b2ffd3
@@ -1,3 +1,3 @@
1
1
  module ZenFreshdesk
2
- VERSION = "0.0.1"
2
+ VERSION = "0.0.2"
3
3
  end
data/lib/zen_freshdesk.rb CHANGED
@@ -18,53 +18,39 @@ module ZenFreshdesk
18
18
  :subject, :description, :header, :email
19
19
  end
20
20
 
21
- def self.create_ticket(uri_api,api_key,project,datas,submiter)
22
- header = {:content_type => "application/json", :Authorization => "Basic #{Base64.encode64(api_key)}"}
23
- body = JSON.parse(datas)
24
-
25
- data = {
26
- "helpdesk_ticket" => {
27
- "description" => body["helpdesk_ticket"]["description"],
28
- "subject" => body["helpdesk_ticket"]["subject"],
29
- "email" => body["helpdesk_ticket"]["email"],
30
- "priority" => 1,
31
- "status" => 2,
32
- "ticket_type" => "Question"
33
- },
34
- "requester_id" => body["helpdesk_ticket"]["requester_id"],
35
- "responder_id" => body["helpdesk_ticket"]["responder_id"]
36
- }.to_json()
37
-
38
-
39
- res = RestClient.post(uri_api, data, header )
40
- puts res.code
41
- puts res
21
+ def self.create_ticket()
22
+ header = {:content_type => "application/json", :Authorization => "Basic #{Base64.encode64(ZenFreshdesk.configuration.api_key)}"}
23
+
24
+ body = {
25
+ "helpdesk_ticket" => {
26
+ "description" => ZenFreshdesk.configuration.description,
27
+ "subject" => ZenFreshdesk.configuration.subject,
28
+ "email" => ZenFreshdesk.configuration.email,
29
+ "priority" => 1,
30
+ "status" => 2,
31
+ "ticket_type" => "Question"
32
+ },
33
+ "requester_id" => ZenFreshdesk.configuration.requester_id,
34
+ "responder_id" => ZenFreshdesk.configuration.responder_id
35
+ }.to_json()
36
+
37
+ res = RestClient.post(ZenFreshdesk.configuration.uri_api, body, header )
38
+ puts res.code
39
+ puts res
40
+ end
42
41
  end
43
42
 
44
- URI_API = "http://chinh.freshdesk.com/helpdesk/tickets.json?tags=test"
45
- API_KEY = "UPf8ktY8VePpIOQPsNsq"
46
- PROJECT = ""
47
- REQUESTER_ID = 1 #User-id of the REQUESTER. For existing contacts, requester_id can be passed instead of email
48
- SUBMITTER = ""
49
- RESPONDER_ID = 3 #ID of the AGENT to whom the ticket is assigned
50
- SUBJECT = "chinh Support needed.."
51
- DESCRIPTION = "chinh Some details on the issue ..."
52
- EMAIL = "tom@outerspace.com"
53
-
54
-
55
- @body = {
56
- "helpdesk_ticket" => {
57
- "description" => DESCRIPTION,
58
- "subject" => SUBJECT,
59
- "email" => EMAIL,
60
- "priority" => 1,
61
- "status" => 2,
62
- "ticket_type" => "Question"
63
- },
64
- "requester_id" => REQUESTER_ID,
65
- "responder_id" => RESPONDER_ID
66
- }.to_json()
43
+ # ZenFreshdesk.configure do |config|
44
+ # config.api_key = "UPf8ktY8VePpIOQPsNsq"
45
+ # config.uri_api = "http://chinh.freshdesk.com/helpdesk/tickets.json?tags=test"
46
+ # config.projects = ""
47
+ # config.requester_id = "1"
48
+ # config.submitter_id = ""
49
+ # config.responder_id = "3"
50
+ # config.subject = "chinh Support needed.."
51
+ # config.description = "chinh Some details on the issue ..."
52
+ # config.email = "tom@outerspace.com"
53
+ # end
67
54
 
55
+ ZenFreshdesk.create_ticket()
68
56
 
69
- # create_ticket(URI_API,API_KEY,PROJECT,@body,SUBMITTER)
70
- end
metadata CHANGED
@@ -1,7 +1,7 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: zen_freshdesk
3
3
  version: !ruby/object:Gem::Version
4
- version: 0.0.1
4
+ version: 0.0.2
5
5
  platform: ruby
6
6
  authors:
7
7
  - hoangtrungchinh