yammdesk 0.0.1

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Files changed (16) hide show
  1. data/.gitignore +18 -0
  2. data/Gemfile +4 -0
  3. data/LICENSE.txt +674 -0
  4. data/README.md +29 -0
  5. data/Rakefile +1 -0
  6. data/TODO +8 -0
  7. data/bin/SyncTicketing.rb +132 -0
  8. data/lib/yammdesk.rb +15 -0
  9. data/lib/yammdesk/version.rb +3 -0
  10. data/lib/yammdesk/whd.rb +158 -0
  11. data/lib/yammdesk/yammer.rb +97 -0
  12. data/templates/config.yml +10 -0
  13. data/templates/create_ticket.json +32 -0
  14. data/templates/update_ticket.json +25 -0
  15. data/yammdesk.gemspec +29 -0
  16. metadata +165 -0
data/templates/config.yml ADDED
@@ -0,0 +1,10 @@
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+ yammdesk:
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+ clientID: "NOT NEEDED"
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+ clientSec: "NOT NEEDED"
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+ token: "PLACE YOUR YAMMER APP TOKEN HERE"
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+ tokenSec: "NOT NEEDED"
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+ url: "https://www.yammer.com/api/v1"
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+ whd:
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+ url: "URL FOR WEB HELP DESK. E.G.: http://whd.yammer.com/helpdesk/WebObjects/Helpdesk.woa/ra/"
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+ token: "PLACE YOUR WHD TOKEN HERE"
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+ tech_token: "NOT NEEDED"
data/templates/create_ticket.json ADDED
@@ -0,0 +1,32 @@
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+ {
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+ "room": "",
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+ "emailClient": true,
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+ "emailTech": true,
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+ "emailTechGroupLevel": false,
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+ "emailGroupManager": false,
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+ "emailCc": false,
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+ "ccAddressesForTech": "",
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+ "emailBcc": false,
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+ "bccAddresses": "",
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+ "subject": "",
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+ "detail": "",
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+ "assignToCreatingTech": false,
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+ "problemtype": {
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+ "type": "ProblemType",
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+ "id": 1
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+ },
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+ "isPrivate": false,
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+ "sendEmail": false,
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+ "location": {
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+ "type": "Location",
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+ "id": 1
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+ },
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+ "clientReporter": {
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+ "type": "Client",
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+ "id": 1
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+ },
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+ "prioritytype": {
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+ "type": "PriorityType",
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+ "id": 1
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+ }
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+ }
data/templates/update_ticket.json ADDED
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+ {
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+ "noteText": "",
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+ "statusTypeId": 1,
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+ "hours": "",
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+ "minutes": "0",
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+ "isHidden": false,
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+ "isSolution": false,
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+ "fullDetails": false,
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+ "currentRecipients": "Client; Tech",
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+ "emailClient": false,
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+ "emailTech": false,
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+ "emailCc": false,
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+ "ccAddressesForTech": "",
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+ "emailBcc": false,
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+ "bccAddresses": "",
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+ "workTime": "0",
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+ "ticketId": "",
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+ "id": 0,
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+ "jobticket": {
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+ "type": "JobTicket",
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+ "id": 1
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+ },
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+ "emailTechGroupLevel": false,
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+ "emailGroupManager": false
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+ }
data/yammdesk.gemspec ADDED
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+ # coding: utf-8
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+ lib = File.expand_path('../lib', __FILE__)
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+ $LOAD_PATH.unshift(lib) unless $LOAD_PATH.include?(lib)
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+ require 'yammdesk/version'
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+
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+ Gem::Specification.new do |spec|
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+ spec.name = 'yammdesk'
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+ spec.version = Yammdesk::VERSION
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+ spec.authors = ["Afraz Ahmadzadeh"]
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+ spec.email = ['afrazkhan@gmail.com']
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+ spec.date = '2013-03-25'
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+ spec.summary = "Yammer <=> Ticketing System Gem"
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+ spec.description = "Yammer <=> Ticketing System Gem"
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+ spec.homepage = ""
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+ spec.license = "GPL 3"
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+ spec.files = `git ls-files`.split($/)
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+ spec.executables = spec.files.grep(%r{^bin/}) { |f| File.basename(f) }
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+ spec.test_files = spec.files.grep(%r{^(test|spec|features)/})
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+ spec.require_paths = ["lib", "templates"]
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+
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+ spec.add_dependency "http"
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+ spec.add_dependency "json"
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+ spec.add_dependency "nokogiri"
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+ spec.add_dependency "colorize"
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+
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+ spec.add_development_dependency "bundler", "~> 1.3"
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+ spec.add_development_dependency "rake"
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+ end
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+
metadata ADDED
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+ --- !ruby/object:Gem::Specification
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+ name: yammdesk
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+ version: !ruby/object:Gem::Version
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+ version: 0.0.1
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+ prerelease:
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+ platform: ruby
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+ authors:
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+ - Afraz Ahmadzadeh
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+ autorequire:
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+ bindir: bin
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+ cert_chain: []
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+ date: 2013-03-25 00:00:00.000000000 Z
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+ dependencies:
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+ - !ruby/object:Gem::Dependency
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+ name: http
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+ requirement: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ type: :runtime
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+ prerelease: false
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+ version_requirements: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ - !ruby/object:Gem::Dependency
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+ name: json
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+ requirement: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ type: :runtime
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+ prerelease: false
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+ version_requirements: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ - !ruby/object:Gem::Dependency
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+ name: nokogiri
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+ requirement: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ type: :runtime
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+ prerelease: false
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+ version_requirements: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ - !ruby/object:Gem::Dependency
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+ name: colorize
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+ requirement: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ type: :runtime
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+ prerelease: false
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+ version_requirements: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ - !ruby/object:Gem::Dependency
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+ name: bundler
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+ requirement: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ~>
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+ - !ruby/object:Gem::Version
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+ version: '1.3'
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+ type: :development
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+ prerelease: false
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+ version_requirements: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
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+ - - ~>
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+ - !ruby/object:Gem::Version
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+ version: '1.3'
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+ - !ruby/object:Gem::Dependency
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+ name: rake
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+ requirement: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
99
+ - - ! '>='
100
+ - !ruby/object:Gem::Version
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+ version: '0'
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+ type: :development
103
+ prerelease: false
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+ version_requirements: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
107
+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ description: Yammer <=> Ticketing System Gem
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+ email:
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+ - afrazkhan@gmail.com
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+ executables:
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+ - SyncTicketing.rb
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+ extensions: []
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+ extra_rdoc_files: []
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+ files:
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+ - .gitignore
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+ - Gemfile
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+ - LICENSE.txt
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+ - README.md
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+ - Rakefile
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+ - TODO
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+ - bin/SyncTicketing.rb
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+ - lib/yammdesk.rb
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+ - lib/yammdesk/version.rb
127
+ - lib/yammdesk/whd.rb
128
+ - lib/yammdesk/yammer.rb
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+ - templates/config.yml
130
+ - templates/create_ticket.json
131
+ - templates/update_ticket.json
132
+ - yammdesk.gemspec
133
+ homepage: ''
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+ licenses:
135
+ - GPL 3
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+ post_install_message:
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+ rdoc_options: []
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+ require_paths:
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+ - lib
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+ - templates
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+ required_ruby_version: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
144
+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
147
+ segments:
148
+ - 0
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+ hash: 325151376190827938
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+ required_rubygems_version: !ruby/object:Gem::Requirement
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+ none: false
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+ requirements:
153
+ - - ! '>='
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+ - !ruby/object:Gem::Version
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+ version: '0'
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+ segments:
157
+ - 0
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+ hash: 325151376190827938
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+ requirements: []
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+ rubyforge_project:
161
+ rubygems_version: 1.8.24
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+ signing_key:
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+ specification_version: 3
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+ summary: Yammer <=> Ticketing System Gem
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+ test_files: []