ultracart_api 4.1.71 → 4.1.73

checksums.yaml

@@ -1,7 +1,7 @@
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data/README.md

@@ -7,7 +7,7 @@ Note: Every method has a sample for every language.  See https://github.com/Ultr
 This SDK is automatically generated by the [OpenAPI Generator](https://openapi-generator.tech) project:
 
 - API version: 2.0.0
-- Package version: 4.1.71
+- Package version: 4.1.73
 - Build package: org.openapitools.codegen.languages.RubyClientCodegen
 - For more information, please visit [http://www.ultracart.com/api/](http://www.ultracart.com/api/)
 
@@ -16,7 +16,7 @@ This SDK is automatically generated by the [OpenAPI Generator](https://openapi-g
 gemfile:
 
 ```shell
-gem 'ultracart_api', '4.1.71'
+gem 'ultracart_api', '4.1.73'
 ```
 
 install:
@@ -205,6 +205,7 @@ Class | Method | HTTP request | Description
 *UltracartClient::ConversationApi* | [**get_pbx_time_baseds**](docs/ConversationApi.md#get_pbx_time_baseds) | **GET** /conversation/pbx/time_based | Get pbx timeBaseds
 *UltracartClient::ConversationApi* | [**get_pbx_time_range**](docs/ConversationApi.md#get_pbx_time_range) | **GET** /conversation/pbx/time_range/{conversationPbxTimeRangeUuid} | Get pbx timeRange
 *UltracartClient::ConversationApi* | [**get_pbx_time_ranges**](docs/ConversationApi.md#get_pbx_time_ranges) | **GET** /conversation/pbx/time_range | Get pbx timeRanges
+*UltracartClient::ConversationApi* | [**get_pbx_voicemail_capabilities**](docs/ConversationApi.md#get_pbx_voicemail_capabilities) | **GET** /conversation/pbx/voicemail/capabilities | Get pbx voicemail capabilities
 *UltracartClient::ConversationApi* | [**get_pbx_voicemail_mailbox**](docs/ConversationApi.md#get_pbx_voicemail_mailbox) | **GET** /conversation/pbx/voicemail_mailbox/{conversationPbxVoicemailMailboxUuid} | Get pbx voicemailMailbox
 *UltracartClient::ConversationApi* | [**get_pbx_voicemail_mailboxes**](docs/ConversationApi.md#get_pbx_voicemail_mailboxes) | **GET** /conversation/pbx/voicemail_mailbox | Get pbx voicemailMailboxes
 *UltracartClient::ConversationApi* | [**get_user_pbx_audio**](docs/ConversationApi.md#get_user_pbx_audio) | **GET** /conversation/pbx/audio/user/{conversationPbxAudioUuid} | Get user pbx audio
@@ -864,6 +865,7 @@ Class | Method | HTTP request | Description
  - [UltracartClient::ConversationPbxCallAgent](docs/ConversationPbxCallAgent.md)
  - [UltracartClient::ConversationPbxCallAiCost](docs/ConversationPbxCallAiCost.md)
  - [UltracartClient::ConversationPbxCallAiEngagement](docs/ConversationPbxCallAiEngagement.md)
+ - [UltracartClient::ConversationPbxCallAiSummary](docs/ConversationPbxCallAiSummary.md)
  - [UltracartClient::ConversationPbxCallAiToolCall](docs/ConversationPbxCallAiToolCall.md)
  - [UltracartClient::ConversationPbxCallAiWhisper](docs/ConversationPbxCallAiWhisper.md)
  - [UltracartClient::ConversationPbxCallCaller](docs/ConversationPbxCallCaller.md)
@@ -913,6 +915,7 @@ Class | Method | HTTP request | Description
  - [UltracartClient::ConversationPbxTimeRangeConfig](docs/ConversationPbxTimeRangeConfig.md)
  - [UltracartClient::ConversationPbxTimeRangeResponse](docs/ConversationPbxTimeRangeResponse.md)
  - [UltracartClient::ConversationPbxTimeRangesResponse](docs/ConversationPbxTimeRangesResponse.md)
+ - [UltracartClient::ConversationPbxVoicemailCapabilitiesResponse](docs/ConversationPbxVoicemailCapabilitiesResponse.md)
  - [UltracartClient::ConversationPbxVoicemailMailbox](docs/ConversationPbxVoicemailMailbox.md)
  - [UltracartClient::ConversationPbxVoicemailMailboxResponse](docs/ConversationPbxVoicemailMailboxResponse.md)
  - [UltracartClient::ConversationPbxVoicemailMailboxesResponse](docs/ConversationPbxVoicemailMailboxesResponse.md)
@@ -1687,6 +1690,8 @@ Not every change is committed to every SDK.
 
 | Version | Date | Comments |
 | --: | :-: | --- |
+| 4.1.73 | 04/13/2026 | conversation pbx - queue configuration for ai summary and call record zoho desk |
+| 4.1.72 | 04/11/2026 | conversation pbx - voicemail notification channels |
 | 4.1.71 | 04/06/2026 | coupons - new percent_off_items_with_minimum_item_amount |
 | 4.1.70 | 04/03/2026 | conversation pbx - queue callback settings |
 | 4.1.69 | 03/31/2026 | conversations - user specific audio methods |

data/docs/ConversationApi.md

@@ -77,6 +77,7 @@ All URIs are relative to *https://secure.ultracart.com/rest/v2*
 | [**get_pbx_time_baseds**](ConversationApi.md#get_pbx_time_baseds) | **GET** /conversation/pbx/time_based | Get pbx timeBaseds |
 | [**get_pbx_time_range**](ConversationApi.md#get_pbx_time_range) | **GET** /conversation/pbx/time_range/{conversationPbxTimeRangeUuid} | Get pbx timeRange |
 | [**get_pbx_time_ranges**](ConversationApi.md#get_pbx_time_ranges) | **GET** /conversation/pbx/time_range | Get pbx timeRanges |
+| [**get_pbx_voicemail_capabilities**](ConversationApi.md#get_pbx_voicemail_capabilities) | **GET** /conversation/pbx/voicemail/capabilities | Get pbx voicemail capabilities |
 | [**get_pbx_voicemail_mailbox**](ConversationApi.md#get_pbx_voicemail_mailbox) | **GET** /conversation/pbx/voicemail_mailbox/{conversationPbxVoicemailMailboxUuid} | Get pbx voicemailMailbox |
 | [**get_pbx_voicemail_mailboxes**](ConversationApi.md#get_pbx_voicemail_mailboxes) | **GET** /conversation/pbx/voicemail_mailbox | Get pbx voicemailMailboxes |
 | [**get_user_pbx_audio**](ConversationApi.md#get_user_pbx_audio) | **GET** /conversation/pbx/audio/user/{conversationPbxAudioUuid} | Get user pbx audio |
@@ -4024,6 +4025,57 @@ This endpoint does not need any parameter.
 - **Accept**: application/json
 
 
+## get_pbx_voicemail_capabilities
+
+> <ConversationPbxVoicemailCapabilitiesResponse> get_pbx_voicemail_capabilities
+
+Get pbx voicemail capabilities
+
+Retrieve voicemail notification capabilities including available channels 
+
+
+### Examples
+
+
+(No example for this operation).
+
+
+#### Using the get_pbx_voicemail_capabilities_with_http_info variant
+
+This returns an Array which contains the response data, status code and headers.
+
+> <Array(<ConversationPbxVoicemailCapabilitiesResponse>, Integer, Hash)> get_pbx_voicemail_capabilities_with_http_info
+
+```ruby
+begin
+  # Get pbx voicemail capabilities
+  data, status_code, headers = api_instance.get_pbx_voicemail_capabilities_with_http_info
+  p status_code # => 2xx
+  p headers # => { ... }
+  p data # => <ConversationPbxVoicemailCapabilitiesResponse>
+rescue UltracartClient::ApiError => e
+  puts "Error when calling ConversationApi->get_pbx_voicemail_capabilities_with_http_info: #{e}"
+end
+```
+
+### Parameters
+
+This endpoint does not need any parameter.
+
+### Return type
+
+[**ConversationPbxVoicemailCapabilitiesResponse**](ConversationPbxVoicemailCapabilitiesResponse.md)
+
+### Authorization
+
+[ultraCartOauth](../README.md#ultraCartOauth), [ultraCartSimpleApiKey](../README.md#ultraCartSimpleApiKey)
+
+### HTTP request headers
+
+- **Content-Type**: Not defined
+- **Accept**: application/json
+
+
 ## get_pbx_voicemail_mailbox
 
 > <ConversationPbxVoicemailMailboxResponse> get_pbx_voicemail_mailbox(conversation_pbx_voicemail_mailbox_uuid)

data/docs/ConversationPbxCall.md

@@ -7,6 +7,7 @@
 | **account_sid** | **String** | Twilio account SID | [optional] |
 | **agents** | [**Array<ConversationPbxCallAgent>**](ConversationPbxCallAgent.md) | List of agents who participated in this call | [optional] |
 | **ai_agent_engagements** | [**Array<ConversationPbxCallAiEngagement>**](ConversationPbxCallAiEngagement.md) | List of AI agent engagements during the call | [optional] |
+| **ai_summary** | [**ConversationPbxCallAiSummary**](ConversationPbxCallAiSummary.md) |  | [optional] |
 | **call_sid** | **String** | Twilio call SID for the primary (customer) call leg | [optional] |
 | **call_uuid** | **String** | Unique identifier for this call record | [optional] |
 | **caller** | [**ConversationPbxCallCaller**](ConversationPbxCallCaller.md) |  | [optional] |
@@ -26,6 +27,8 @@
 | **timeline** | [**ConversationPbxCallTimeline**](ConversationPbxCallTimeline.md) |  | [optional] |
 | **transfers** | [**Array<ConversationPbxCallTransfer>**](ConversationPbxCallTransfer.md) | List of transfer events during the call | [optional] |
 | **updated_at_dts** | **String** | Timestamp when the call record was last updated | [optional] |
+| **zoho_desk_ticket_id** | **String** | Zoho Desk ticket ID if a ticket was created for this call | [optional] |
+| **zoho_desk_ticket_url** | **String** | URL to the Zoho Desk ticket if a ticket was created for this call | [optional] |
 
 ## Example
 
@@ -36,6 +39,7 @@ instance = UltracartClient::ConversationPbxCall.new(
   account_sid: null,
   agents: null,
   ai_agent_engagements: null,
+  ai_summary: null,
   call_sid: null,
   call_uuid: null,
   caller: null,
@@ -54,7 +58,9 @@ instance = UltracartClient::ConversationPbxCall.new(
   status: null,
   timeline: null,
   transfers: null,
-  updated_at_dts: null
+  updated_at_dts: null,
+  zoho_desk_ticket_id: null,
+  zoho_desk_ticket_url: null
 )
 ```
 

data/docs/ConversationPbxCallAiSummary.md

@@ -0,0 +1,38 @@
+# UltracartClient::ConversationPbxCallAiSummary
+
+## Properties
+
+| Name | Type | Description | Notes |
+| ---- | ---- | ----------- | ----- |
+| **action_items** | **Array<String>** | Action items identified during the call | [optional] |
+| **call_category** | **String** | Category of the call (e.g. support, sales, billing) | [optional] |
+| **completion_tokens** | **Integer** | Number of output tokens used to generate the summary | [optional] |
+| **cost** | **Float** | Cost of generating the summary in the specified currency | [optional] |
+| **cost_currency** | **String** | Currency code for the summary cost (always USD) | [optional] |
+| **generated_at_dts** | **String** | Timestamp when the summary was generated | [optional] |
+| **key_topics** | **Array<String>** | Key topics discussed during the call | [optional] |
+| **model** | **String** | AI model used to generate the summary (e.g. grok-4.1-fast) | [optional] |
+| **prompt_tokens** | **Integer** | Number of input tokens used to generate the summary | [optional] |
+| **sentiment** | **String** | Overall sentiment of the call | [optional] |
+| **summary** | **String** | 2-3 sentence synopsis of the call | [optional] |
+
+## Example
+
+```ruby
+require 'ultracart_api'
+
+instance = UltracartClient::ConversationPbxCallAiSummary.new(
+  action_items: null,
+  call_category: null,
+  completion_tokens: null,
+  cost: null,
+  cost_currency: null,
+  generated_at_dts: null,
+  key_topics: null,
+  model: null,
+  prompt_tokens: null,
+  sentiment: null,
+  summary: null
+)
+```
+

data/docs/ConversationPbxCallFinancial.md

@@ -7,6 +7,7 @@
 | **ai_agent_billed_minutes** | **Float** | Total AI agent billed minutes for this call | [optional] |
 | **ai_agent_cost** | **Float** | Total AI agent cost for this call | [optional] |
 | **ai_agent_cost_currency** | **String** | Currency for AI agent cost | [optional] |
+| **ai_summary_cost** | **Float** | AI summary generation cost (LLM call made by pbx-transcript-formatter after the call ends) | [optional] |
 | **call_currency** | **String** | Currency for call price (default USD) | [optional] |
 | **call_price** | **Float** | Twilio call cost | [optional] |
 | **call_price_estimated** | **Boolean** | True if call price is a fallback-rate estimate, false if Twilio-confirmed | [optional] |
@@ -21,6 +22,7 @@ instance = UltracartClient::ConversationPbxCallFinancial.new(
   ai_agent_billed_minutes: null,
   ai_agent_cost: null,
   ai_agent_cost_currency: null,
+  ai_summary_cost: null,
   call_currency: null,
   call_price: null,
   call_price_estimated: null,

data/docs/ConversationPbxQueue.md

@@ -5,6 +5,8 @@
 | Name | Type | Description | Notes |
 | ---- | ---- | ----------- | ----- |
 | **ai_priority** | **String** | AI Agent Priority compared to human agents | [optional] |
+| **ai_summary_enabled** | **Boolean** | If true, AI summaries are generated for answered calls in this queue | [optional] |
+| **ai_summary_instructions** | **String** | Custom instructions injected into the AI summary system prompt for this queue | [optional] |
 | **ai_timeout_seconds** | **Integer** | AI timeout seconds | [optional] |
 | **announce_queue_position** | **Boolean** | If true, the customer is told their queue position upon entering the queue | [optional] |
 | **automatic_coach_agent_uuid** | **String** | AI Agent UUID to automatically engage to provide coaching | [optional] |
@@ -40,6 +42,8 @@
 | **wait_critical_seconds** | **Integer** | Wait time in seconds before critical | [optional] |
 | **wait_warning_seconds** | **Integer** | Wait time in seconds before warning | [optional] |
 | **wrap_up_seconds** | **Integer** | Wrap up time in seconds | [optional] |
+| **zoho_desk_department_id** | **String** | Zoho Desk department ID to create tickets in | [optional] |
+| **zoho_desk_ticket_enabled** | **Boolean** | If true, a Zoho Desk ticket is automatically created for answered calls in this queue | [optional] |
 
 ## Example
 
@@ -48,6 +52,8 @@ require 'ultracart_api'
 
 instance = UltracartClient::ConversationPbxQueue.new(
   ai_priority: null,
+  ai_summary_enabled: null,
+  ai_summary_instructions: null,
   ai_timeout_seconds: null,
   announce_queue_position: null,
   automatic_coach_agent_uuid: null,
@@ -82,7 +88,9 @@ instance = UltracartClient::ConversationPbxQueue.new(
   voicemail: null,
   wait_critical_seconds: null,
   wait_warning_seconds: null,
-  wrap_up_seconds: null
+  wrap_up_seconds: null,
+  zoho_desk_department_id: null,
+  zoho_desk_ticket_enabled: null
 )
 ```
 

data/docs/ConversationPbxVoicemailCapabilitiesResponse.md

@@ -0,0 +1,28 @@
+# UltracartClient::ConversationPbxVoicemailCapabilitiesResponse
+
+## Properties
+
+| Name | Type | Description | Notes |
+| ---- | ---- | ----------- | ----- |
+| **error** | [**Error**](Error.md) |  | [optional] |
+| **metadata** | [**ResponseMetadata**](ResponseMetadata.md) |  | [optional] |
+| **success** | **Boolean** | Indicates if API call was successful | [optional] |
+| **warning** | [**Warning**](Warning.md) |  | [optional] |
+| **zoho_desk_available** | **Boolean** | True if Zoho Desk is connected to UltraCart | [optional] |
+| **zoho_desk_departments** | [**Array<ConversationVirtualAgentCapabilityZohoDeskDepartment>**](ConversationVirtualAgentCapabilityZohoDeskDepartment.md) | Array of Zoho Desk Departments if Zoho Desk is connected to UltraCart | [optional] |
+
+## Example
+
+```ruby
+require 'ultracart_api'
+
+instance = UltracartClient::ConversationPbxVoicemailCapabilitiesResponse.new(
+  error: null,
+  metadata: null,
+  success: null,
+  warning: null,
+  zoho_desk_available: null,
+  zoho_desk_departments: null
+)
+```
+

data/docs/ConversationPbxVoicemailMailbox.md

@@ -6,7 +6,9 @@
 | ---- | ---- | ----------- | ----- |
 | **conversation_pbx_voicemail_mailbox_uuid** | **String** | Conversation Pbx Voicemail Mailbox UUID | [optional] |
 | **merchant_id** | **String** | Merchant Id | [optional] |
+| **send_notices_to_channel** | **String** | Send notices to channel | [optional] |
 | **send_notices_to_email** | **String** | Send notices to email | [optional] |
+| **send_notices_to_zoho_desk_department_id** | **String** | Send notices to Zoho Desk department id | [optional] |
 | **user_id** | **Integer** | User Id | [optional] |
 | **voicemail_followup_play_audio_uuid** | **String** | Voicemail follow play audio UUID | [optional] |
 | **voicemail_followup_say** | **String** | Voicemail followup say | [optional] |
@@ -25,7 +27,9 @@ require 'ultracart_api'
 instance = UltracartClient::ConversationPbxVoicemailMailbox.new(
   conversation_pbx_voicemail_mailbox_uuid: null,
   merchant_id: null,
+  send_notices_to_channel: null,
   send_notices_to_email: null,
+  send_notices_to_zoho_desk_department_id: null,
   user_id: null,
   voicemail_followup_play_audio_uuid: null,
   voicemail_followup_say: null,

data/lib/ultracart_api/api/conversation_api.rb

@@ -4647,6 +4647,64 @@ module UltracartClient
       return data, status_code, headers
     end
 
+    # Get pbx voicemail capabilities
+    # Retrieve voicemail notification capabilities including available channels 
+    # @param [Hash] opts the optional parameters
+    # @return [ConversationPbxVoicemailCapabilitiesResponse]
+    def get_pbx_voicemail_capabilities(opts = {})
+      data, _status_code, _headers = get_pbx_voicemail_capabilities_with_http_info(opts)
+      data
+    end
+
+    # Get pbx voicemail capabilities
+    # Retrieve voicemail notification capabilities including available channels 
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(ConversationPbxVoicemailCapabilitiesResponse, Integer, Hash)>] ConversationPbxVoicemailCapabilitiesResponse data, response status code and response headers
+    def get_pbx_voicemail_capabilities_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug 'Calling API: ConversationApi.get_pbx_voicemail_capabilities ...'
+      end
+      # resource path
+      local_var_path = '/conversation/pbx/voicemail/capabilities'
+
+      # query parameters
+      query_params = opts[:query_params] || {}
+
+      # header parameters
+      header_params = opts[:header_params] || {}
+      header_params['X-UltraCart-Api-Version'] = @api_client.select_header_api_version()
+      # HTTP header 'Accept' (if needed)
+      header_params['Accept'] = @api_client.select_header_accept(['application/json'])
+
+      # form parameters
+      form_params = opts[:form_params] || {}
+
+      # http body (model)
+      post_body = opts[:debug_body]
+
+      # return_type
+      return_type = opts[:debug_return_type] || 'ConversationPbxVoicemailCapabilitiesResponse'
+
+      # auth_names
+      auth_names = opts[:debug_auth_names] || ['ultraCartOauth', 'ultraCartSimpleApiKey']
+
+      new_options = opts.merge(
+        :operation => :"ConversationApi.get_pbx_voicemail_capabilities",
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => return_type
+      )
+
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path, new_options)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: ConversationApi#get_pbx_voicemail_capabilities\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
     # Get pbx voicemailMailbox
     # Retrieve a pbx voicemailMailbox 
     # @param conversation_pbx_voicemail_mailbox_uuid [String] 

data/lib/ultracart_api/models/conversation_pbx_call.rb

@@ -24,6 +24,8 @@ module UltracartClient
     # List of AI agent engagements during the call
     attr_accessor :ai_agent_engagements
 
+    attr_accessor :ai_summary
+
     # Twilio call SID for the primary (customer) call leg
     attr_accessor :call_sid
 
@@ -77,12 +79,19 @@ module UltracartClient
     # Timestamp when the call record was last updated
     attr_accessor :updated_at_dts
 
+    # Zoho Desk ticket ID if a ticket was created for this call
+    attr_accessor :zoho_desk_ticket_id
+
+    # URL to the Zoho Desk ticket if a ticket was created for this call
+    attr_accessor :zoho_desk_ticket_url
+
     # Attribute mapping from ruby-style variable name to JSON key.
     def self.attribute_map
       {
         :'account_sid' => :'account_sid',
         :'agents' => :'agents',
         :'ai_agent_engagements' => :'ai_agent_engagements',
+        :'ai_summary' => :'ai_summary',
         :'call_sid' => :'call_sid',
         :'call_uuid' => :'call_uuid',
         :'caller' => :'caller',
@@ -101,7 +110,9 @@ module UltracartClient
         :'status' => :'status',
         :'timeline' => :'timeline',
         :'transfers' => :'transfers',
-        :'updated_at_dts' => :'updated_at_dts'
+        :'updated_at_dts' => :'updated_at_dts',
+        :'zoho_desk_ticket_id' => :'zoho_desk_ticket_id',
+        :'zoho_desk_ticket_url' => :'zoho_desk_ticket_url'
       }
     end
 
@@ -116,6 +127,7 @@ module UltracartClient
         :'account_sid' => :'String',
         :'agents' => :'Array<ConversationPbxCallAgent>',
         :'ai_agent_engagements' => :'Array<ConversationPbxCallAiEngagement>',
+        :'ai_summary' => :'ConversationPbxCallAiSummary',
         :'call_sid' => :'String',
         :'call_uuid' => :'String',
         :'caller' => :'ConversationPbxCallCaller',
@@ -134,7 +146,9 @@ module UltracartClient
         :'status' => :'String',
         :'timeline' => :'ConversationPbxCallTimeline',
         :'transfers' => :'Array<ConversationPbxCallTransfer>',
-        :'updated_at_dts' => :'String'
+        :'updated_at_dts' => :'String',
+        :'zoho_desk_ticket_id' => :'String',
+        :'zoho_desk_ticket_url' => :'String'
       }
     end
 
@@ -175,6 +189,10 @@ module UltracartClient
         end
       end
 
+      if attributes.key?(:'ai_summary')
+        self.ai_summary = attributes[:'ai_summary']
+      end
+
       if attributes.key?(:'call_sid')
         self.call_sid = attributes[:'call_sid']
       end
@@ -258,6 +276,14 @@ module UltracartClient
       if attributes.key?(:'updated_at_dts')
         self.updated_at_dts = attributes[:'updated_at_dts']
       end
+
+      if attributes.key?(:'zoho_desk_ticket_id')
+        self.zoho_desk_ticket_id = attributes[:'zoho_desk_ticket_id']
+      end
+
+      if attributes.key?(:'zoho_desk_ticket_url')
+        self.zoho_desk_ticket_url = attributes[:'zoho_desk_ticket_url']
+      end
     end
 
     # Show invalid properties with the reasons. Usually used together with valid?
@@ -281,6 +307,7 @@ module UltracartClient
           account_sid == o.account_sid &&
           agents == o.agents &&
           ai_agent_engagements == o.ai_agent_engagements &&
+          ai_summary == o.ai_summary &&
           call_sid == o.call_sid &&
           call_uuid == o.call_uuid &&
           caller == o.caller &&
@@ -299,7 +326,9 @@ module UltracartClient
           status == o.status &&
           timeline == o.timeline &&
           transfers == o.transfers &&
-          updated_at_dts == o.updated_at_dts
+          updated_at_dts == o.updated_at_dts &&
+          zoho_desk_ticket_id == o.zoho_desk_ticket_id &&
+          zoho_desk_ticket_url == o.zoho_desk_ticket_url
     end
 
     # @see the `==` method
@@ -311,7 +340,7 @@ module UltracartClient
     # Calculates hash code according to all attributes.
     # @return [Integer] Hash code
     def hash
-      [account_sid, agents, ai_agent_engagements, call_sid, call_uuid, caller, conference_sid, created_at_dts, customer_name, customer_profile_oid, disposition, email, financial, holds, merchant_id, recording_sids, recordings, routing, status, timeline, transfers, updated_at_dts].hash
+      [account_sid, agents, ai_agent_engagements, ai_summary, call_sid, call_uuid, caller, conference_sid, created_at_dts, customer_name, customer_profile_oid, disposition, email, financial, holds, merchant_id, recording_sids, recordings, routing, status, timeline, transfers, updated_at_dts, zoho_desk_ticket_id, zoho_desk_ticket_url].hash
     end
 
     # Builds the object from hash