uberbringer 0.0.1 → 0.0.2

checksums.yaml

@@ -1,7 +1,7 @@
 ---
 SHA1:
-  metadata.gz: 923d8c579ec94756faec4a714124935887164b4c
-  data.tar.gz: 0fbe29ed8ea0acd2ed62cbbbd5b6f24cfc5fa942
+  metadata.gz: ef0735d82323058c990a13f7ecd0503c876ce3dd
+  data.tar.gz: c2cf0027214d739b128bbb9b10e3706af397a827
 SHA512:
-  metadata.gz: 2efafc1510f6866c39bbe7179a54cd0844caaf79307bd64f71d7f90c4b684054e904c7d771fb9f11d3a448d4141495f8f6042920b1636064980fe0c31c03f26c
-  data.tar.gz: c77eb23b31dbccbc88ff28bc6305150395ee6beecbeaf62902d1dd876cf3981d50b08a4b72e95fd73d86feeb763fe9704bc4c9b1e1189993f7ea9bab7e90472a
+  metadata.gz: a281085ec07d91a6168a5e3a0b525877663e8212965038fc33794260e722df0eaabf1a9fa4022cf2b483cbbfaee23b53db64e5f11a98052098e7a3bf37f5b3a4
+  data.tar.gz: 8fc24162d1f9d6b2e929ce805cf0261f7b4889e73231c291520cdad2e23050bd2896e03ea0bfa553417e40c42a343b7a315a8aa4355e5b89cc128ff2f9071dd1

data/.gitignore

@@ -1,2 +1,3 @@
 .idea/
 *.gem
+pkg/

data/lib/uberbringer/date_helper.rb

@@ -0,0 +1,24 @@
+module Uberbringer
+  module DateHelper
+
+    def this_past_sunday
+      Date.today - Date.today.wday
+    end
+
+    def today
+      Date.today - 1
+    end
+
+    def sunday_before_last
+      this_past_sunday - 7
+    end
+
+    private
+
+    def date_format(date)
+      date.strftime('%m/%d/%Y')
+    end
+
+
+  end
+end

data/lib/uberbringer/empty_response.rb

@@ -0,0 +1,5 @@
+class EmptyResponse
+  def body
+    {:help_desk_query_list_service_response => {:get_list_values => []}}
+  end
+end

data/lib/uberbringer/query_base.rb

@@ -1,36 +1,76 @@
 module Uberbringer
   class QueryBase < Array
+    include DateHelper
 
-    REMEDY_FIELDS = {
+    FIELD_MAPPINGS = {
         :status => 'Status',
         :submit_date => 'Submit Date',
         :group => 'Assigned Group'
     }
 
+    STATUS_MAPPINGS = {
+        :pending => 'Pending',
+        :assigned => 'Assigned',
+        :new => 'New',
+        :in_progress => 'In Progress',
+        :closed => 'Closed',
+        :resolved => 'Resolved'
+    }
+
     OPERATORS = {
-        :greater_than => '>'
+        :greater_than => '>',
+        :less_than => '<',
+        :not_equal_to => '!=',
+        :equal_to => '='
     }
 
     def all_open_tickets
-      self << {:field => REMEDY_FIELDS[:status], :values => ['Pending', 'Assigned', 'New', 'In Progress']}
+      filter_by_status([STATUS_MAPPINGS[:pending],STATUS_MAPPINGS[:assigned],STATUS_MAPPINGS[:new],STATUS_MAPPINGS[:in_progress]])
+    end
+
+    def all_closed_tickets
+      filter_by_status([STATUS_MAPPINGS[:closed],STATUS_MAPPINGS[:resolved]])
     end
 
     def older_than(number_of_days)
-      self << {:field => REMEDY_FIELDS[:submit_date], :value => date_format(Date.today - number_of_days), :operator => OPERATORS[:greater_than]}
+      self << {:field => FIELD_MAPPINGS[:submit_date], :value => date_format(Date.today - number_of_days), :operator => OPERATORS[:less_than]}
+    end
+
+    def this_week
+      self << {:field => FIELD_MAPPINGS[:submit_date], :value => date_format(this_past_sunday), :operator => OPERATORS[:greater_than]}
+    end
+
+    def last_week
+      self << {:field => FIELD_MAPPINGS[:submit_date], :value => date_format(sunday_before_last), :operator => OPERATORS[:greater_than]}
+      self << {:field => FIELD_MAPPINGS[:submit_date], :value => date_format(this_past_sunday), :operator => OPERATORS[:less_than]}
     end
 
     def submitted_today
-      self << {:field => REMEDY_FIELDS[:submit_date], :value => date_format(Date.today - 1), :operator => OPERATORS[:greater_than]}
+      self << {:field => FIELD_MAPPINGS[:submit_date], :value => date_format(today), :operator => OPERATORS[:greater_than]}
     end
 
     def for_group(group)
-      self << {:field => REMEDY_FIELDS[:group], :value => group}
+      self << {:field => FIELD_MAPPINGS[:group], :value => group}
+    end
+
+    def with_status(status)
+      raise ArgumentError unless status.kind_of?(Array)
+      filter_by_status(map_status(status))
+    end
+
+    def without_status(status)
+      raise ArgumentError unless status.kind_of?(Array)
+      filter_by_status(map_status(status),OPERATORS[:not_equal_to])
     end
 
     private
 
-    def date_format(date)
-      date.strftime('%m/%d/%Y')
+    def filter_by_status(values, operator = OPERATORS[:equal_to])
+      self << {:field => FIELD_MAPPINGS[:status], :values => values, :operator => operator}
+    end
+
+    def map_status(status)
+      status.map{|s| STATUS_MAPPINGS[s]}
     end
 
   end

data/lib/uberbringer/remedy_service.rb

@@ -8,5 +8,13 @@ module Uberbringer
     ssl_verification(false)
     ssl_version(:TLSv1)
 
+    def execute_query(query)
+      begin
+        self.help_desk_query_list_service(query)
+      rescue Savon::SOAPFault => e
+        @response = EmptyResponse.new if e.message.include? 'ERROR (302): Entry does not exist in database;'
+      end
+    end
+
   end
 end

data/lib/uberbringer/version.rb

@@ -1,3 +1,3 @@
 module Uberbringer
-  VERSION = "0.0.1"
+  VERSION = "0.0.2"
 end

data/lib/uberbringer.rb

@@ -1,9 +1,12 @@
 require 'soap-object'
 require 'fig_newton'
 
+require 'uberbringer/date_helper'
 require 'uberbringer/query_base'
 require 'uberbringer/query_builder'
 require 'uberbringer/remedy_service'
+require 'uberbringer/empty_response'
+
 
 module Uberbringer
 
@@ -14,7 +17,7 @@ module Uberbringer
 
   def list_with_filter(criteria, options = {})
     query = normalize_params(@builder.build(criteria), options)
-    call_and_catch(query)
+    @service.execute_query(query)
   end
 
   def result
@@ -23,14 +26,6 @@ module Uberbringer
 
   private
 
-  def call_and_catch(query)
-    begin
-      @service.help_desk_query_list_service(query)
-    rescue Savon::SOAPFault => e
-      @response = EmptyResponse.new if e.message.include? 'ERROR (302): Entry does not exist in database;'
-    end
-  end
-
   def normalize_params(query, options)
     params = options.merge({:start_record => 0, :max_limit => 10})
     {
@@ -40,9 +35,4 @@ module Uberbringer
     }
   end
 
-  class EmptyResponse
-    def body
-      {:help_desk_query_list_service_response => {:get_list_values => []}}
-    end
-  end
 end

metadata

@@ -1,7 +1,7 @@
 --- !ruby/object:Gem::Specification
 name: uberbringer
 version: !ruby/object:Gem::Version
-  version: 0.0.1
+  version: 0.0.2
 platform: ruby
 authors:
 - mosaic
@@ -65,6 +65,8 @@ files:
 - README.md
 - Rakefile
 - lib/uberbringer.rb
+- lib/uberbringer/date_helper.rb
+- lib/uberbringer/empty_response.rb
 - lib/uberbringer/query_base.rb
 - lib/uberbringer/query_builder.rb
 - lib/uberbringer/remedy_service.rb