twilio-ruby 5.74.0 → 7.10.1

data/lib/twilio-ruby/rest/insights/v1/call/annotation.rb

@@ -1,322 +1,516 @@
 ##
-# This code was generated by
-# \ / _    _  _|   _  _
-#  | (_)\/(_)(_|\/| |(/_  v1.0.0
-#       /       /
+#    This code was generated by
+#    ___ _ _ _ _ _    _ ____    ____ ____ _    ____ ____ _  _ ____ ____ ____ ___ __   __
+#     |  | | | | |    | |  | __ |  | |__| | __ | __ |___ |\ | |___ |__/ |__|  | |  | |__/
+#     |  |_|_| | |___ | |__|    |__| |  | |    |__] |___ | \| |___ |  \ |  |  | |__| |  \
+#
+#    Twilio - Insights
+#    This is the public Twilio REST API.
+#
+#    NOTE: This class is auto generated by OpenAPI Generator.
+#    https://openapi-generator.tech
+#    Do not edit the class manually.
 #
-# frozen_string_literal: true
-
-module Twilio
-  module REST
-    class Insights < Domain
-      class V1 < Version
-        class CallContext < InstanceContext
-          ##
-          # PLEASE NOTE that this class contains beta products that are subject to change. Use them with caution.
-          class AnnotationList < ListResource
-            ##
-            # Initialize the AnnotationList
-            # @param [Version] version Version that contains the resource
-            # @param [String] call_sid The unique SID identifier of the Call.
-            # @return [AnnotationList] AnnotationList
-            def initialize(version, call_sid: nil)
-              super(version)
-
-              # Path Solution
-              @solution = {call_sid: call_sid}
-            end
-
-            ##
-            # Provide a user friendly representation
-            def to_s
-              '#<Twilio.Insights.V1.AnnotationList>'
-            end
-          end
-
-          ##
-          # PLEASE NOTE that this class contains beta products that are subject to change. Use them with caution.
-          class AnnotationPage < Page
-            ##
-            # Initialize the AnnotationPage
-            # @param [Version] version Version that contains the resource
-            # @param [Response] response Response from the API
-            # @param [Hash] solution Path solution for the resource
-            # @return [AnnotationPage] AnnotationPage
-            def initialize(version, response, solution)
-              super(version, response)
-
-              # Path Solution
-              @solution = solution
-            end
-
-            ##
-            # Build an instance of AnnotationInstance
-            # @param [Hash] payload Payload response from the API
-            # @return [AnnotationInstance] AnnotationInstance
-            def get_instance(payload)
-              AnnotationInstance.new(@version, payload, call_sid: @solution[:call_sid], )
-            end
-
-            ##
-            # Provide a user friendly representation
-            def to_s
-              '<Twilio.Insights.V1.AnnotationPage>'
-            end
-          end
-
-          ##
-          # PLEASE NOTE that this class contains beta products that are subject to change. Use them with caution.
-          class AnnotationContext < InstanceContext
-            ##
-            # Initialize the AnnotationContext
-            # @param [Version] version Version that contains the resource
-            # @param [String] call_sid The unique SID identifier of the Call.
-            # @return [AnnotationContext] AnnotationContext
-            def initialize(version, call_sid)
-              super(version)
-
-              # Path Solution
-              @solution = {call_sid: call_sid, }
-              @uri = "/Voice/#{@solution[:call_sid]}/Annotation"
-            end
-
-            ##
-            # Update the AnnotationInstance
-            # @param [annotation.AnsweredBy] answered_by Which entity answered the call as
-            #   determined by Answering Machine Detection. Use this to provide feedback on
-            #   Answering Machine Detection accuracy. Possible enumerated values, one of: human,
-            #   machine. human indicates the call was answered by a person. machine indicates
-            #   the call was answered by an answering machine.
-            # @param [annotation.ConnectivityIssue] connectivity_issue Specify if the call had
-            #   any connectivity issues. Possible enumerated values, one :
-            #   no_connectivity_issue, invalid_number, caller_id, dropped_call,
-            #   number_reachability.
-            # @param [String] quality_issues Specify if the call had any subjective quality
-            #   issues. Possible values, one or more of:  no_quality_issue, low_volume,
-            #   choppy_robotic, echo, dtmf, latency, owa, static_noise. Use comma separated
-            #   values to indicate multiple quality issues for the same call
-            # @param [Boolean] spam Specify if the call was a spam call. Use this to provide
-            #   feedback on whether calls placed from your account were marked as spam, or if
-            #   inbound calls received by your account were unwanted spam. Is of type Boolean:
-            #   true, false. Use true if the call was a spam call.
-            # @param [String] call_score Specify the call score. This is of type integer. Use
-            #   a range of 1-5 to indicate the call experience score, with the following mapping
-            #   as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor,
-            #   1: Bad].
-            # @param [String] comment Specify any comments pertaining to the call. This of
-            #   type string with a max limit of 100 characters. Twilio does not treat this field
-            #   as PII, so don’t put any PII in here.
-            # @param [String] incident Associate this call with an incident or support ticket.
-            #   This is of type string with a max limit of 100 characters. Twilio does not treat
-            #   this field as PII, so don’t put any PII in here.
-            # @return [AnnotationInstance] Updated AnnotationInstance
-            def update(answered_by: :unset, connectivity_issue: :unset, quality_issues: :unset, spam: :unset, call_score: :unset, comment: :unset, incident: :unset)
-              data = Twilio::Values.of({
-                  'AnsweredBy' => answered_by,
-                  'ConnectivityIssue' => connectivity_issue,
-                  'QualityIssues' => quality_issues,
-                  'Spam' => spam,
-                  'CallScore' => call_score,
-                  'Comment' => comment,
-                  'Incident' => incident,
-              })
-
-              payload = @version.update('POST', @uri, data: data)
-
-              AnnotationInstance.new(@version, payload, call_sid: @solution[:call_sid], )
-            end
-
-            ##
-            # Fetch the AnnotationInstance
-            # @return [AnnotationInstance] Fetched AnnotationInstance
-            def fetch
-              payload = @version.fetch('GET', @uri)
-
-              AnnotationInstance.new(@version, payload, call_sid: @solution[:call_sid], )
-            end
-
-            ##
-            # Provide a user friendly representation
-            def to_s
-              context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
-              "#<Twilio.Insights.V1.AnnotationContext #{context}>"
-            end
-
-            ##
-            # Provide a detailed, user friendly representation
-            def inspect
-              context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
-              "#<Twilio.Insights.V1.AnnotationContext #{context}>"
-            end
-          end
-
-          ##
-          # PLEASE NOTE that this class contains beta products that are subject to change. Use them with caution.
-          class AnnotationInstance < InstanceResource
-            ##
-            # Initialize the AnnotationInstance
-            # @param [Version] version Version that contains the resource
-            # @param [Hash] payload payload that contains response from Twilio
-            # @param [String] call_sid The unique SID identifier of the Call.
-            # @return [AnnotationInstance] AnnotationInstance
-            def initialize(version, payload, call_sid: nil)
-              super(version)
-
-              # Marshaled Properties
-              @properties = {
-                  'call_sid' => payload['call_sid'],
-                  'account_sid' => payload['account_sid'],
-                  'answered_by' => payload['answered_by'],
-                  'connectivity_issue' => payload['connectivity_issue'],
-                  'quality_issues' => payload['quality_issues'],
-                  'spam' => payload['spam'],
-                  'call_score' => payload['call_score'] == nil ? payload['call_score'] : payload['call_score'].to_i,
-                  'comment' => payload['comment'],
-                  'incident' => payload['incident'],
-                  'url' => payload['url'],
-              }
-
-              # Context
-              @instance_context = nil
-              @params = {'call_sid' => call_sid, }
-            end
-
-            ##
-            # Generate an instance context for the instance, the context is capable of
-            # performing various actions.  All instance actions are proxied to the context
-            # @return [AnnotationContext] AnnotationContext for this AnnotationInstance
-            def context
-              unless @instance_context
-                @instance_context = AnnotationContext.new(@version, @params['call_sid'], )
-              end
-              @instance_context
-            end
-
-            ##
-            # @return [String] Call SID.
-            def call_sid
-              @properties['call_sid']
-            end
-
-            ##
-            # @return [String] Account SID.
-            def account_sid
-              @properties['account_sid']
-            end
-
-            ##
-            # @return [annotation.AnsweredBy] Indicates the answering entity as determined by Answering Machine Detection.
-            def answered_by
-              @properties['answered_by']
-            end
-
-            ##
-            # @return [annotation.ConnectivityIssue] Indicates if the call had any connectivity issue
-            def connectivity_issue
-              @properties['connectivity_issue']
-            end
-
-            ##
-            # @return [Array[String]] Indicates if the call had audio quality issues.
-            def quality_issues
-              @properties['quality_issues']
-            end
-
-            ##
-            # @return [Boolean] Call spam indicator
-            def spam
-              @properties['spam']
-            end
-
-            ##
-            # @return [String] Call Score
-            def call_score
-              @properties['call_score']
-            end
-
-            ##
-            # @return [String] User comments
-            def comment
-              @properties['comment']
-            end
-
-            ##
-            # @return [String] Call tag for incidents or support ticket
-            def incident
-              @properties['incident']
-            end
-
-            ##
-            # @return [String] The URL of this resource.
-            def url
-              @properties['url']
-            end
-
-            ##
-            # Update the AnnotationInstance
-            # @param [annotation.AnsweredBy] answered_by Which entity answered the call as
-            #   determined by Answering Machine Detection. Use this to provide feedback on
-            #   Answering Machine Detection accuracy. Possible enumerated values, one of: human,
-            #   machine. human indicates the call was answered by a person. machine indicates
-            #   the call was answered by an answering machine.
-            # @param [annotation.ConnectivityIssue] connectivity_issue Specify if the call had
-            #   any connectivity issues. Possible enumerated values, one :
-            #   no_connectivity_issue, invalid_number, caller_id, dropped_call,
-            #   number_reachability.
-            # @param [String] quality_issues Specify if the call had any subjective quality
-            #   issues. Possible values, one or more of:  no_quality_issue, low_volume,
-            #   choppy_robotic, echo, dtmf, latency, owa, static_noise. Use comma separated
-            #   values to indicate multiple quality issues for the same call
-            # @param [Boolean] spam Specify if the call was a spam call. Use this to provide
-            #   feedback on whether calls placed from your account were marked as spam, or if
-            #   inbound calls received by your account were unwanted spam. Is of type Boolean:
-            #   true, false. Use true if the call was a spam call.
-            # @param [String] call_score Specify the call score. This is of type integer. Use
-            #   a range of 1-5 to indicate the call experience score, with the following mapping
-            #   as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor,
-            #   1: Bad].
-            # @param [String] comment Specify any comments pertaining to the call. This of
-            #   type string with a max limit of 100 characters. Twilio does not treat this field
-            #   as PII, so don’t put any PII in here.
-            # @param [String] incident Associate this call with an incident or support ticket.
-            #   This is of type string with a max limit of 100 characters. Twilio does not treat
-            #   this field as PII, so don’t put any PII in here.
-            # @return [AnnotationInstance] Updated AnnotationInstance
-            def update(answered_by: :unset, connectivity_issue: :unset, quality_issues: :unset, spam: :unset, call_score: :unset, comment: :unset, incident: :unset)
-              context.update(
-                  answered_by: answered_by,
-                  connectivity_issue: connectivity_issue,
-                  quality_issues: quality_issues,
-                  spam: spam,
-                  call_score: call_score,
-                  comment: comment,
-                  incident: incident,
-              )
-            end
-
-            ##
-            # Fetch the AnnotationInstance
-            # @return [AnnotationInstance] Fetched AnnotationInstance
-            def fetch
-              context.fetch
-            end
 
-            ##
-            # Provide a user friendly representation
-            def to_s
-              values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
-              "<Twilio.Insights.V1.AnnotationInstance #{values}>"
-            end
 
-            ##
-            # Provide a detailed, user friendly representation
-            def inspect
-              values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
-              "<Twilio.Insights.V1.AnnotationInstance #{values}>"
+module Twilio
+    module REST
+        class Insights < InsightsBase
+            class V1 < Version
+                class CallContext < InstanceContext
+
+                     class AnnotationList < ListResource
+                
+                    ##
+                    # Initialize the AnnotationList
+                    # @param [Version] version Version that contains the resource
+                    # @return [AnnotationList] AnnotationList
+                    def initialize(version, call_sid: nil)
+                        super(version)
+                        
+                        # Path Solution
+                        @solution = { call_sid: call_sid }
+                        
+                        
+                    end
+                
+
+
+                    # Provide a user friendly representation
+                    def to_s
+                        '#<Twilio.Insights.V1.AnnotationList>'
+                    end
+                end
+
+
+                class AnnotationContext < InstanceContext
+                    ##
+                    # Initialize the AnnotationContext
+                    # @param [Version] version Version that contains the resource
+                    # @param [String] call_sid The unique string that Twilio created to identify this Call resource. It always starts with a CA.
+                    # @return [AnnotationContext] AnnotationContext
+                    def initialize(version, call_sid)
+                        super(version)
+                        
+
+                        # Path Solution
+                        @solution = { call_sid: call_sid,  }
+                        @uri = "/Voice/#{@solution[:call_sid]}/Annotation"
+
+                        
+                    end
+                    ##
+                    # Fetch the AnnotationInstance
+                    # @return [AnnotationInstance] Fetched AnnotationInstance
+                    def fetch
+
+                        headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
+                        
+                        
+                        
+                        
+                        
+                        payload = @version.fetch('GET', @uri, headers: headers)
+                        AnnotationInstance.new(
+                            @version,
+                            payload,
+                            call_sid: @solution[:call_sid],
+                        )
+                    end
+
+                    ##
+                    # Fetch the AnnotationInstanceMetadata
+                    # @return [AnnotationInstance] Fetched AnnotationInstance
+                    def fetch_with_metadata
+
+                        headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
+                        
+                        
+                        
+                        
+                        
+                        response = @version.fetch_with_metadata('GET', @uri, headers: headers)
+                        annotation_instance = AnnotationInstance.new(
+                            @version,
+                            response.body,
+                            call_sid: @solution[:call_sid],
+                        )
+                        AnnotationInstanceMetadata.new(
+                            @version,
+                            annotation_instance,
+                            response.headers,
+                            response.status_code
+                        )
+                    end
+
+                    ##
+                    # Update the AnnotationInstance
+                    # @param [AnsweredBy] answered_by 
+                    # @param [ConnectivityIssue] connectivity_issue 
+                    # @param [String] quality_issues Specify if the call had any subjective quality issues. Possible values, one or more of `no_quality_issue`, `low_volume`, `choppy_robotic`, `echo`, `dtmf`, `latency`, `owa`, `static_noise`. Use comma separated values to indicate multiple quality issues for the same call.
+                    # @param [Boolean] spam A boolean flag to indicate if the call was a spam call. Use this to provide feedback on whether calls placed from your account were marked as spam, or if inbound calls received by your account were unwanted spam. Use `true` if the call was a spam call.
+                    # @param [String] call_score Specify the call score. This is of type integer. Use a range of 1-5 to indicate the call experience score, with the following mapping as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor, 1: Bad].
+                    # @param [String] comment Specify any comments pertaining to the call. `comment` has a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in the `comment`.
+                    # @param [String] incident Associate this call with an incident or support ticket. The `incident` parameter is of type string with a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in `incident`.
+                    # @return [AnnotationInstance] Updated AnnotationInstance
+                    def update(
+                        answered_by: :unset, 
+                        connectivity_issue: :unset, 
+                        quality_issues: :unset, 
+                        spam: :unset, 
+                        call_score: :unset, 
+                        comment: :unset, 
+                        incident: :unset
+                    )
+
+                        data = Twilio::Values.of({
+                            'AnsweredBy' => answered_by,
+                            'ConnectivityIssue' => connectivity_issue,
+                            'QualityIssues' => quality_issues,
+                            'Spam' => spam,
+                            'CallScore' => call_score,
+                            'Comment' => comment,
+                            'Incident' => incident,
+                        })
+
+                        headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
+                        
+                        
+                        
+                        
+                        
+                        payload = @version.update('POST', @uri, data: data, headers: headers)
+                        AnnotationInstance.new(
+                            @version,
+                            payload,
+                            call_sid: @solution[:call_sid],
+                        )
+                    end
+
+                    ##
+                    # Update the AnnotationInstanceMetadata
+                    # @param [AnsweredBy] answered_by 
+                    # @param [ConnectivityIssue] connectivity_issue 
+                    # @param [String] quality_issues Specify if the call had any subjective quality issues. Possible values, one or more of `no_quality_issue`, `low_volume`, `choppy_robotic`, `echo`, `dtmf`, `latency`, `owa`, `static_noise`. Use comma separated values to indicate multiple quality issues for the same call.
+                    # @param [Boolean] spam A boolean flag to indicate if the call was a spam call. Use this to provide feedback on whether calls placed from your account were marked as spam, or if inbound calls received by your account were unwanted spam. Use `true` if the call was a spam call.
+                    # @param [String] call_score Specify the call score. This is of type integer. Use a range of 1-5 to indicate the call experience score, with the following mapping as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor, 1: Bad].
+                    # @param [String] comment Specify any comments pertaining to the call. `comment` has a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in the `comment`.
+                    # @param [String] incident Associate this call with an incident or support ticket. The `incident` parameter is of type string with a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in `incident`.
+                    # @return [AnnotationInstance] Updated AnnotationInstance
+                    def update_with_metadata(
+                      answered_by: :unset, 
+                      connectivity_issue: :unset, 
+                      quality_issues: :unset, 
+                      spam: :unset, 
+                      call_score: :unset, 
+                      comment: :unset, 
+                      incident: :unset
+                    )
+
+                        data = Twilio::Values.of({
+                            'AnsweredBy' => answered_by,
+                            'ConnectivityIssue' => connectivity_issue,
+                            'QualityIssues' => quality_issues,
+                            'Spam' => spam,
+                            'CallScore' => call_score,
+                            'Comment' => comment,
+                            'Incident' => incident,
+                        })
+
+                        headers = Twilio::Values.of({'Content-Type' => 'application/x-www-form-urlencoded', })
+                        
+                        
+                        
+                        
+                        
+                        response = @version.update_with_metadata('POST', @uri, data: data, headers: headers)
+                        annotation_instance = AnnotationInstance.new(
+                            @version,
+                            response.body,
+                            call_sid: @solution[:call_sid],
+                        )
+                        AnnotationInstanceMetadata.new(
+                            @version,
+                            annotation_instance,
+                            response.headers,
+                            response.status_code
+                        )
+                    end
+
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Insights.V1.AnnotationContext #{context}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Insights.V1.AnnotationContext #{context}>"
+                    end
+                end
+
+                class AnnotationInstanceMetadata <  InstanceResourceMetadata
+                    ##
+                    # Initializes a new AnnotationInstanceMetadata.
+                    # @param [Version] version Version that contains the resource
+                    # @param [}AnnotationInstance] annotation_instance The instance associated with the metadata.
+                    # @param [Hash] headers Header object with response headers.
+                    # @param [Integer] status_code The HTTP status code of the response.
+                    # @return [AnnotationInstanceMetadata] The initialized instance with metadata.
+                    def initialize(version, annotation_instance, headers, status_code)
+                        super(version, headers, status_code)
+                        @annotation_instance = annotation_instance
+                    end
+
+                    def annotation
+                        @annotation_instance
+                    end
+
+                    def headers
+                        @headers
+                    end
+
+                    def status_code
+                        @status_code
+                    end
+
+                    def to_s
+                      "<Twilio.Api.V2010.AnnotationInstanceMetadata status=#{@status_code}>"
+                    end
+                end
+
+                class AnnotationListResponse < InstanceListResource
+                    # @param [Array<AnnotationInstance>] instance
+                    # @param [Hash{String => Object}] headers
+                    # @param [Integer] status_code
+                    def initialize(version, payload, key)
+                       @annotation_instance = payload.body[key].map do |data|
+                        AnnotationInstance.new(version, data)
+                       end
+                       @headers = payload.headers
+                       @status_code = payload.status_code
+                    end
+
+                      def annotation_instance
+                          @instance
+                      end
+                  end
+
+                class AnnotationPage < Page
+                    ##
+                    # Initialize the AnnotationPage
+                    # @param [Version] version Version that contains the resource
+                    # @param [Response] response Response from the API
+                    # @param [Hash] solution Path solution for the resource
+                    # @return [AnnotationPage] AnnotationPage
+                    def initialize(version, response, solution)
+                        super(version, response)
+                        
+
+                        # Path Solution
+                        @solution = solution
+                    end
+
+                    ##
+                    # Build an instance of AnnotationInstance
+                    # @param [Hash] payload Payload response from the API
+                    # @return [AnnotationInstance] AnnotationInstance
+                    def get_instance(payload)
+                        AnnotationInstance.new(@version, payload, call_sid: @solution[:call_sid])
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        '<Twilio.Insights.V1.AnnotationPage>'
+                    end
+                end
+
+                class AnnotationPageMetadata < PageMetadata
+                    attr_reader :annotation_page
+
+                    def initialize(version, response, solution, limit)
+                        super(version, response)
+                        @annotation_page = []
+                        @limit = limit
+                        key = get_key(response.body)
+                        records = 0
+                        while( limit != :unset && records < limit )
+                            @annotation_page << AnnotationListResponse.new(version, @payload, key, limit - records)
+                            @payload = self.next_page
+                            break unless @payload
+                            records += @payload.body[key].size
+                        end
+                        # Path Solution
+                        @solution = solution
+                    end
+
+                    def each
+                        @annotation_page.each do |record|
+                          yield record
+                        end
+                    end
+
+                    def to_s
+                      '<Twilio::REST::Insights::V1PageMetadata>';
+                    end
+                end
+                class AnnotationListResponse < InstanceListResource
+
+                    # @param [Array<AnnotationInstance>] instance
+                    # @param [Hash{String => Object}] headers
+                    # @param [Integer] status_code
+                    def initialize(version, payload, key, limit = :unset)
+                      data_list = payload.body[key]
+                      if limit != :unset
+                        data_list = data_list[0, limit]
+                      end
+                      @annotation = data_list.map do |data|
+                        AnnotationInstance.new(version, data)
+                      end
+                      @headers = payload.headers
+                      @status_code = payload.status_code
+                    end
+
+                    def annotation
+                        @annotation
+                    end
+
+                    def headers
+                      @headers
+                    end
+
+                    def status_code
+                      @status_code
+                    end
+                end
+
+                class AnnotationInstance < InstanceResource
+                    ##
+                    # Initialize the AnnotationInstance
+                    # @param [Version] version Version that contains the resource
+                    # @param [Hash] payload payload that contains response from Twilio
+                    # @param [String] account_sid The SID of the
+                    #   {Account}[https://www.twilio.com/docs/iam/api/account] that created this Annotation
+                    #   resource.
+                    # @param [String] sid The SID of the Call resource to fetch.
+                    # @return [AnnotationInstance] AnnotationInstance
+                    def initialize(version, payload , call_sid: nil)
+                        super(version)
+                        
+                        
+                        # Marshaled Properties
+                        @properties = { 
+                            'call_sid' => payload['call_sid'],
+                            'account_sid' => payload['account_sid'],
+                            'answered_by' => payload['answered_by'],
+                            'connectivity_issue' => payload['connectivity_issue'],
+                            'quality_issues' => payload['quality_issues'],
+                            'spam' => payload['spam'],
+                            'call_score' => payload['call_score'] == nil ? payload['call_score'] : payload['call_score'].to_i,
+                            'comment' => payload['comment'],
+                            'incident' => payload['incident'],
+                            'url' => payload['url'],
+                        }
+
+                        # Context
+                        @instance_context = nil
+                        @params = { 'call_sid' => call_sid  || @properties['call_sid']  , }
+                    end
+
+                    ##
+                    # Generate an instance context for the instance, the context is capable of
+                    # performing various actions.  All instance actions are proxied to the context
+                    # @return [AnnotationContext] CallContext for this CallInstance
+                    def context
+                        unless @instance_context
+                            @instance_context = AnnotationContext.new(@version , @params['call_sid'])
+                        end
+                        @instance_context
+                    end
+                    
+                    ##
+                    # @return [String] The unique SID identifier of the Call.
+                    def call_sid
+                        @properties['call_sid']
+                    end
+                    
+                    ##
+                    # @return [String] The unique SID identifier of the Account.
+                    def account_sid
+                        @properties['account_sid']
+                    end
+                    
+                    ##
+                    # @return [AnsweredBy] 
+                    def answered_by
+                        @properties['answered_by']
+                    end
+                    
+                    ##
+                    # @return [ConnectivityIssue] 
+                    def connectivity_issue
+                        @properties['connectivity_issue']
+                    end
+                    
+                    ##
+                    # @return [Array<String>] Specifies if the call had any subjective quality issues. Possible values are one or more of `no_quality_issue`, `low_volume`, `choppy_robotic`, `echo`, `dtmf`, `latency`, `owa`, or `static_noise`.
+                    def quality_issues
+                        @properties['quality_issues']
+                    end
+                    
+                    ##
+                    # @return [Boolean] Specifies if the call was a spam call. Use this to provide feedback on whether calls placed from your account were marked as spam, or if inbound calls received by your account were unwanted spam. Is of type Boolean: true, false. Use true if the call was a spam call.
+                    def spam
+                        @properties['spam']
+                    end
+                    
+                    ##
+                    # @return [String] Specifies the Call Score, if available. This is of type integer. Use a range of 1-5 to indicate the call experience score, with the following mapping as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor, 1: Bad].
+                    def call_score
+                        @properties['call_score']
+                    end
+                    
+                    ##
+                    # @return [String] Specifies any comments pertaining to the call. Twilio does not treat this field as PII, so no PII should be included in comments.
+                    def comment
+                        @properties['comment']
+                    end
+                    
+                    ##
+                    # @return [String] Incident or support ticket associated with this call. The `incident` property is of type string with a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in `incident`.
+                    def incident
+                        @properties['incident']
+                    end
+                    
+                    ##
+                    # @return [String] 
+                    def url
+                        @properties['url']
+                    end
+                    
+                    ##
+                    # Fetch the AnnotationInstance
+                    # @return [AnnotationInstance] Fetched AnnotationInstance
+                    def fetch
+
+                        context.fetch
+                    end
+
+                    ##
+                    # Update the AnnotationInstance
+                    # @param [AnsweredBy] answered_by 
+                    # @param [ConnectivityIssue] connectivity_issue 
+                    # @param [String] quality_issues Specify if the call had any subjective quality issues. Possible values, one or more of `no_quality_issue`, `low_volume`, `choppy_robotic`, `echo`, `dtmf`, `latency`, `owa`, `static_noise`. Use comma separated values to indicate multiple quality issues for the same call.
+                    # @param [Boolean] spam A boolean flag to indicate if the call was a spam call. Use this to provide feedback on whether calls placed from your account were marked as spam, or if inbound calls received by your account were unwanted spam. Use `true` if the call was a spam call.
+                    # @param [String] call_score Specify the call score. This is of type integer. Use a range of 1-5 to indicate the call experience score, with the following mapping as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor, 1: Bad].
+                    # @param [String] comment Specify any comments pertaining to the call. `comment` has a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in the `comment`.
+                    # @param [String] incident Associate this call with an incident or support ticket. The `incident` parameter is of type string with a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in `incident`.
+                    # @return [AnnotationInstance] Updated AnnotationInstance
+                    def update(
+                        answered_by: :unset, 
+                        connectivity_issue: :unset, 
+                        quality_issues: :unset, 
+                        spam: :unset, 
+                        call_score: :unset, 
+                        comment: :unset, 
+                        incident: :unset
+                    )
+
+                        context.update(
+                            answered_by: answered_by, 
+                            connectivity_issue: connectivity_issue, 
+                            quality_issues: quality_issues, 
+                            spam: spam, 
+                            call_score: call_score, 
+                            comment: comment, 
+                            incident: incident, 
+                        )
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Insights.V1.AnnotationInstance #{values}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Insights.V1.AnnotationInstance #{values}>"
+                    end
+                end
+
+             end
             end
-          end
         end
-      end
     end
-  end
-end
+end
+
+