twilio-ruby 5.40.0 → 5.41.0

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/event.rb

@@ -30,7 +30,7 @@ module Twilio
             # Unlike stream(), this operation is eager and will load `limit` records into
             # memory before returning.
             # @param [Time] end_date Only include Events that occurred on or before this date,
-            #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
             #   date-time.
             # @param [String] event_type The type of Events to read. Returns only Events of
             #   the type specified.
@@ -41,7 +41,7 @@ module Twilio
             # @param [String] reservation_sid The SID of the Reservation with the Events to
             #   read. Returns only Events that pertain to the specified Reservation.
             # @param [Time] start_date Only include Events from on or after this date and
-            #   time, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            #   time, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
             #   Task Attributes for Events older than 30 days will be redacted.
             # @param [String] task_queue_sid The SID of the TaskQueue with the Events to read.
             #   Returns only the Events that pertain to the specified TaskQueue.
@@ -84,7 +84,7 @@ module Twilio
             # This operation lazily loads records as efficiently as possible until the limit
             # is reached.
             # @param [Time] end_date Only include Events that occurred on or before this date,
-            #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
             #   date-time.
             # @param [String] event_type The type of Events to read. Returns only Events of
             #   the type specified.
@@ -95,7 +95,7 @@ module Twilio
             # @param [String] reservation_sid The SID of the Reservation with the Events to
             #   read. Returns only Events that pertain to the specified Reservation.
             # @param [Time] start_date Only include Events from on or after this date and
-            #   time, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            #   time, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
             #   Task Attributes for Events older than 30 days will be redacted.
             # @param [String] task_queue_sid The SID of the TaskQueue with the Events to read.
             #   Returns only the Events that pertain to the specified TaskQueue.
@@ -154,7 +154,7 @@ module Twilio
             # Retrieve a single page of EventInstance records from the API.
             # Request is executed immediately.
             # @param [Time] end_date Only include Events that occurred on or before this date,
-            #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+            #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
             #   date-time.
             # @param [String] event_type The type of Events to read. Returns only Events of
             #   the type specified.
@@ -165,7 +165,7 @@ module Twilio
             # @param [String] reservation_sid The SID of the Reservation with the Events to
             #   read. Returns only Events that pertain to the specified Reservation.
             # @param [Time] start_date Only include Events from on or after this date and
-            #   time, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+            #   time, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
             #   Task Attributes for Events older than 30 days will be redacted.
             # @param [String] task_queue_sid The SID of the TaskQueue with the Events to read.
             #   Returns only the Events that pertain to the specified TaskQueue.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task/reservation.rb

@@ -209,7 +209,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The Contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The Callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -220,7 +220,7 @@ module Twilio
               # @param [String] call_timeout Timeout for call when executing a Call instruction.
               # @param [String] call_to The Contact URI of the worker when executing a Call
               #   instruction.  Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -236,7 +236,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The Caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -264,8 +264,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -305,7 +305,9 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls) where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`, `br1`, `au1`, or `jp1`.
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
+              #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
+              #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
               # @param [String] dequeue_status_callback_event The Call progress events sent via
@@ -547,7 +549,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The Contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The Callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -558,7 +560,7 @@ module Twilio
               # @param [String] call_timeout Timeout for call when executing a Call instruction.
               # @param [String] call_to The Contact URI of the worker when executing a Call
               #   instruction.  Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -574,7 +576,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The Caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -602,8 +604,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -643,7 +645,9 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls) where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`, `br1`, `au1`, or `jp1`.
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
+              #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
+              #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
               # @param [String] dequeue_status_callback_event The Call progress events sent via

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb

@@ -152,15 +152,15 @@ module Twilio
             #   criteria for any Tasks that enter the TaskQueue. For example, `'"language" ==
             #   "spanish"'`. The default value is `1==1`. If this value is empty, Tasks will
             #   wait in the TaskQueue until they are deleted or moved to another TaskQueue. For
-            #   more information about Worker selection, see [Describing Worker selection
-            #   criteria](https://www.twilio.com/docs/taskrouter/api/taskqueues#target-workers).
+            #   more information about Worker selection, see {Describing Worker selection
+            #   criteria}[https://www.twilio.com/docs/taskrouter/api/taskqueues#target-workers].
             # @param [String] max_reserved_workers The maximum number of Workers to reserve
             #   for the assignment of a Task in the queue. Can be an integer between 1 and 50,
             #   inclusive and defaults to 1.
             # @param [task_queue.TaskOrder] task_order How Tasks will be assigned to Workers.
             #   Set this parameter to `LIFO` to assign most recently created Task first or FIFO
-            #   to assign the oldest Task first. Default is `FIFO`. [Click
-            #   here](https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo)
+            #   to assign the oldest Task first. Default is `FIFO`. {Click
+            #   here}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo]
             #   to learn more.
             # @param [String] reservation_activity_sid The SID of the Activity to assign
             #   Workers when a task is reserved for them.
@@ -279,8 +279,8 @@ module Twilio
             # @param [task_queue.TaskOrder] task_order How Tasks will be assigned to Workers.
             #   Can be: `FIFO` or `LIFO` and the default is `FIFO`. Use `FIFO` to assign the
             #   oldest task first and `LIFO` to assign the most recent task first. For more
-            #   information, see [Queue
-            #   Ordering](https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo).
+            #   information, see {Queue
+            #   Ordering}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo].
             # @return [TaskQueueInstance] Updated TaskQueueInstance
             def update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset)
               data = Twilio::Values.of({
@@ -510,8 +510,8 @@ module Twilio
             # @param [task_queue.TaskOrder] task_order How Tasks will be assigned to Workers.
             #   Can be: `FIFO` or `LIFO` and the default is `FIFO`. Use `FIFO` to assign the
             #   oldest task first and `LIFO` to assign the most recent task first. For more
-            #   information, see [Queue
-            #   Ordering](https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo).
+            #   information, see {Queue
+            #   Ordering}[https://www.twilio.com/docs/taskrouter/queue-ordering-last-first-out-lifo].
             # @return [TaskQueueInstance] Updated TaskQueueInstance
             def update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset)
               context.update(

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb

@@ -89,12 +89,12 @@ module Twilio
               ##
               # Fetch the TaskQueueCumulativeStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.
@@ -331,12 +331,12 @@ module Twilio
               ##
               # Fetch the TaskQueueCumulativeStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate cumulative statistics on this
               #   TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`,
               #   `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_statistics.rb

@@ -89,12 +89,12 @@ module Twilio
               ##
               # Fetch the TaskQueueStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate real-time and cumulative statistics
               #   for the specified TaskChannel. Can be the TaskChannel's SID or its
               #   `unique_name`, such as `voice`, `sms`, or `default`.
@@ -219,12 +219,12 @@ module Twilio
               ##
               # Fetch the TaskQueueStatisticsInstance
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate real-time and cumulative statistics
               #   for the specified TaskChannel. Can be the TaskChannel's SID or its
               #   `unique_name`, such as `voice`, `sms`, or `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queues_statistics.rb

@@ -32,14 +32,14 @@ module Twilio
               # Unlike stream(), this operation is eager and will load `limit` records into
               # memory before returning.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] friendly_name The `friendly_name` of the TaskQueue statistics to
               #   read.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
               #   `default`.
@@ -72,14 +72,14 @@ module Twilio
               # This operation lazily loads records as efficiently as possible until the limit
               # is reached.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] friendly_name The `friendly_name` of the TaskQueue statistics to
               #   read.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
               #   `default`.
@@ -128,14 +128,14 @@ module Twilio
               # Retrieve a single page of TaskQueuesStatisticsInstance records from the API.
               # Request is executed immediately.
               # @param [Time] end_date Only calculate statistics from this date and time and
-              #   earlier, specified in GMT as an [ISO
-              #   8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+              #   earlier, specified in GMT as an {ISO
+              #   8601}[https://en.wikipedia.org/wiki/ISO_8601] date-time.
               # @param [String] friendly_name The `friendly_name` of the TaskQueue statistics to
               #   read.
               # @param [String] minutes Only calculate statistics since this many minutes in the
               #   past. The default is 15 minutes.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
               #   `default`.

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker.rb

@@ -188,7 +188,7 @@ module Twilio
             #   the new Worker. It can be up to 64 characters long.
             # @param [String] activity_sid The SID of a valid Activity that will describe the
             #   new Worker's initial state. See
-            #   [Activities](https://www.twilio.com/docs/taskrouter/api/activity) for more
+            #   {Activities}[https://www.twilio.com/docs/taskrouter/api/activity] for more
             #   information. If not provided, the new Worker's initial state is the
             #   `default_activity_sid` configured on the Workspace.
             # @param [String] attributes A valid JSON string that describes the new Worker.
@@ -210,12 +210,9 @@ module Twilio
 
             ##
             # Access the statistics
-            # @return [WorkersStatisticsList]
-            # @return [WorkersStatisticsContext]
+            # @return [WorkersStatisticsContext] WorkersStatisticsContext
             def statistics
               return WorkersStatisticsContext.new(@version, @solution[:workspace_sid], )
-
-              @statistics ||= WorkersStatisticsList.new(@version, workspace_sid: @solution[:workspace_sid], )
             end
 
             ##
@@ -294,7 +291,7 @@ module Twilio
             # Update the WorkerInstance
             # @param [String] activity_sid The SID of a valid Activity that will describe the
             #   Worker's initial state. See
-            #   [Activities](https://www.twilio.com/docs/taskrouter/api/activity) for more
+            #   {Activities}[https://www.twilio.com/docs/taskrouter/api/activity] for more
             #   information.
             # @param [String] attributes The JSON string that describes the Worker. For
             #   example: `{ "email": "Bob@example.com", "phone": "+5095551234" }`. This data is
@@ -546,7 +543,7 @@ module Twilio
             # Update the WorkerInstance
             # @param [String] activity_sid The SID of a valid Activity that will describe the
             #   Worker's initial state. See
-            #   [Activities](https://www.twilio.com/docs/taskrouter/api/activity) for more
+            #   {Activities}[https://www.twilio.com/docs/taskrouter/api/activity] for more
             #   information.
             # @param [String] attributes The JSON string that describes the Worker. For
             #   example: `{ "email": "Bob@example.com", "phone": "+5095551234" }`. This data is

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/reservation.rb

@@ -210,7 +210,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -222,7 +222,7 @@ module Twilio
               #   instruction.
               # @param [String] call_to The contact URI of the worker when executing a Call
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -238,7 +238,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -268,8 +268,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -309,7 +309,9 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls) where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`, `br1`, `au1`, or `jp1`.
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
+              #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
+              #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
               # @param [String] dequeue_status_callback_event The call progress events sent via
@@ -546,7 +548,7 @@ module Twilio
               #   instruction.
               # @param [String] dequeue_to The contact URI of the worker when executing a
               #   Dequeue instruction. Can be the URI of the Twilio Client, the SIP URI for
-              #   Programmable SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164)
+              #   Programmable SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164]
               #   formatted phone number, depending on the destination.
               # @param [String] dequeue_status_callback_url The callback URL for completed call
               #   event when executing a Dequeue instruction.
@@ -558,7 +560,7 @@ module Twilio
               #   instruction.
               # @param [String] call_to The contact URI of the worker when executing a Call
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] call_url TwiML URI executed on answering the worker's leg as a
               #   result of the Call instruction.
@@ -574,7 +576,7 @@ module Twilio
               #   the Redirect instruction.
               # @param [String] to The Contact URI of the worker when executing a Conference
               #   instruction. Can be the URI of the Twilio Client, the SIP URI for Programmable
-              #   SIP, or the [E.164](https://www.twilio.com/docs/glossary/what-e164) formatted
+              #   SIP, or the {E.164}[https://www.twilio.com/docs/glossary/what-e164] formatted
               #   phone number, depending on the destination.
               # @param [String] from The caller ID of the call to the worker when executing a
               #   Conference instruction.
@@ -604,8 +606,8 @@ module Twilio
               #   agent leaves.
               # @param [String] wait_url The URL we should call using the `wait_method` for the
               #   music to play while participants are waiting for the conference to start. The
-              #   default value is the URL of our standard hold music. [Learn more about hold
-              #   music](https://www.twilio.com/labs/twimlets/holdmusic).
+              #   default value is the URL of our standard hold music. {Learn more about hold
+              #   music}[https://www.twilio.com/labs/twimlets/holdmusic].
               # @param [String] wait_method The HTTP method we should use to call `wait_url`.
               #   Can be `GET` or `POST` and the default is `POST`. When using a static audio
               #   file, this should be `GET` so that we can cache the file.
@@ -645,7 +647,9 @@ module Twilio
               #   should use to call `conference_recording_status_callback`. Can be: `GET` or
               #   `POST` and defaults to `POST`.
               # @param [String] region The
-              #   [region](https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls) where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`, `br1`, `au1`, or `jp1`.
+              #   {region}[https://support.twilio.com/hc/en-us/articles/223132167-How-global-low-latency-routing-and-region-selection-work-for-conferences-and-Client-calls]
+              #   where we should mix the recorded audio. Can be:`us1`, `ie1`, `de1`, `sg1`,
+              #   `br1`, `au1`, or `jp1`.
               # @param [String] sip_auth_username The SIP username used for authentication.
               # @param [String] sip_auth_password The SIP password for authentication.
               # @param [String] dequeue_status_callback_event The call progress events sent via

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/worker/worker_statistics.rb

@@ -92,9 +92,9 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or
@@ -211,9 +211,9 @@ module Twilio
               #   past. The default 15 minutes. This is helpful for displaying statistics for the
               #   last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
               # @param [Time] start_date Only calculate statistics from this date and time and
-              #   later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+              #   later, specified in {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601] format.
               # @param [Time] end_date Only include usage that occurred on or before this date,
-              #   specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601)
+              #   specified in GMT as an {ISO 8601}[https://en.wikipedia.org/wiki/ISO_8601]
               #   date-time.
               # @param [String] task_channel Only calculate statistics on this TaskChannel. Can
               #   be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or